2023 VOLKSWAGEN ATLAS Air Bags Problems

The contact owns a 2023 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags). The contact stated that the vehicle was taken to the dealer; however, the recall repair was not performed. The contact stated the vehicle was at the dealer for five days. The contact stated that the dealer had not provided a receipt for the recall repair. The manufacturer was made aware of the issue. The contact was informed that the recall repair was not performed. The contact had not experienced a failure. Parts distribution disconnect.

I have attempted to have a recall repaired on the defected PODS sensor and everytime I have tried the dealership says that the part is on back order. I have had the airbag light come on multiple times with no remedy for the issue.

The contact owns a 2023 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owned a 2023 Volkswagen Atlas. The contact stated while driving at 35 MPH, a vehicle was coming towards her in the opposite direction making a left turn, and she collided with another vehicle on its front passenger side. No air bags were deployed. The vehicle was towed to an independent mechanic where it was then towed by her insurance company. The vehicle was deemed a total loss. The contact stated that she sustained injuries on her neck and back. The contact's daughter who was the front passenger sustained injuries on her neck, back, and left leg. Both have received medical attention vis doctors. The contact received NHTSA Campaign Number: 24V464000 (Air Bags) however the vehicle had already been deemed totaled. A police report was filed. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2023 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2023 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2023 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

This is a continuous issue that has been pending for over one year.

PODS recall on vehicle. No fix available and dealership is not helping me with this issue.

The contact owns a 2023 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Recall opened in June still no fix. How long does the manufacturer have to come up with a solution?

The contact owned a 2023 Volkswagen Atlas. The contact stated that the air bag warning light was illuminated temporarily. Additionally, the contact stated while driving 35 MPH, the automatic emergency braking system engaged, causing the vehicle to decelerate intermittently. The contact stated that while attempting to deactivate the forward collision avoidance system, the contact got distracted, causing the front passenger's side of the vehicle to crash into a utility pole. The contact caused the front driver's side air bag delayed to deploy and he hit his face against the steering wheel. Additionally, the contact stated that the driver's side curtains air bags were delayed deployed. The contact stated that the curtain air bags deployed while he was exiting the vehicle through the front driver's side door and hit his head. The contact stated that the Volkswagen Safe and Secure plan failed to notify emergency services of the collision. The contact's iPhone notified the emergency services. The ambulance transported the contact to the hospital, where the contact underwent a CT scan and an eyelid contrast. The contact was informed that he had sustained a neck T-2 bone fracture and broken fifth and sixth ribs. A police report was filed, but the contact did not have the police report information available. The vehicle was towed and totaled. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The manufacturer was not notified of the failure. The failure mileage was approximately 20,000. The VIN was not available

Mileage: 20,000

The contact owns a 2023 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not unavailable.

PODS airbag sensor has been recalled since 6/19/2024 without remedy. Sensor is not detecting passenger and will not deploy in the instance of a vehicle accident. Being advised to not ride in the passenger seat of family vehicle.

There is no solution for this recall. This is our family vehicle. We need the front passenger seat.

The contact owns a 2023 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags) and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.

The contact owns a 2023 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.

The airbag light continuously goes off and makes a loud beeping noise and blinks an orange airbag light, I constantly have passengers in my front passenger seat. It is unsafe to be driving when it’s not sure that their airbag will deploy if in an accident.

The contact owns a 2023 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2023 Volkswagen Atlas. The contact stated that his wife placed a cushion on the front passenger’s seat and the occupant detection system failed to recognize that a passenger was seated in the seat, causing the air bag to turn off. The vehicle was taken to the dealer who stated that the front passenger’s side air bag senor had not recognized that there was a cushion underneath the seat. The contact was advised not to place the cushion on the seat. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 544.

Mileage: 544

The Airbag warning light turns on/off at random times while operating vehicle. Sometimes the light remains on until the vehicle is restarted. During the events, only the driver was in the vehicle and nothing was on top of the passenger seats. There is also a pop-up Airbag message that displays on the dashboard panel and stays on for several seconds, when the Airbag warning light turns on.