2024 VOLKSWAGEN ATLAS Electrical System Problems

1st Issue: Braking noises while applying brakes. While applying brake pressure to brake pedal there are squealing, grinding, gargling (liquid) sounds coming from the front of the vehicle. There are no lights or warnings displayed. This has been happening since bought new back in may of 2024. This issue has been brought up to the service department at the Volkswagen dealership where purchased multiple times when going in for oil changes and (other issues) the vehicle had or has. Every time it is brought up the service advisor states there is nothing wrong with the vehicle and is “normal” operation for the vehicle being in the southern states. This is a safety hazard to not only myself and family but other family’s traveling U.S. roads. We fear that the brakes may fail at anytime while traveling and we do a lot of traveling with our son. 2nd Issue: Engine noises and erratic idle upon start up. Vehicle was brought in for low oil level light, supervisor was informed about the problem. Vehicle was checked, oil added and was told nothing wrong. When cold starting (not every time) the vehicle makes a surging sound and has erratic idle for about 3-5 seconds then clears up. Vehicle was also recently brought in for low coolant light, vehicle was topped off, no leaks visible but was not checked for internal leaks. 3rd Issue: Electrical problems with the infotainment system and windows. Infotainment system randomly goes black at any time while vehicle is being used. Windows will randomly go up or down when trying to work the switches. Ex: once window is rolled down and try to raise, when the switch is released the window will randomly go back down or the opposite window will roll down or up depending on what position it is in.

The rear camera of our vehicle has been intermittently failing for the past year. The VW dealer has not been able to repair as it is an intermittent issue. Today the entire screen wouldn't turn on to even be able to control the HVAC system, and it was a cold day. Luckily the rear has separate controls so my kids weren't freezing in the car. I was going to take it to the dealer today, but the screen started working again and the service advisor said not to bring it in if it's not broken. We have brought this car in several times for the reverse camera not functioning with no repairs done. All we are told is the mechanic resets modules and it should be good. There was a recall for this issue which was performed. The problems occured more frequently since the recall was performed, but I'm always told that they can't fix what's not broken, which I understand. This is a large vehicle not having a reverse camera working properly at all times is a big safety concern that is being dismissed because they can't figure it out. I'm in a hard place. I can't leave them the car forever as it's the car we drive our kids in. They won't give us a loaner as they are not required to. Are we just stuck with a car that has an intermittent safety concern with no remedy? I have video of it not working, but it won't let me upload it.

volkswagen atlas 2024 brake noise with maneuver braking function currently not available light coming on after first couple stops. I have recording and everything and showed to vw dealership they said this is normal. I used to work on brakes this is not normal. It is so bad every looks at it and this is a new car. It happens ever morning. Cold wet or not just doesn't brake well from start of the day. They claim stuff builds on the disc and has to burn off but thats for new brakes and rotors only. During the noise the light comes one braking function is not available. What I see in the car is almost like a a slippage where the car kind of feels like it is on ice but your foot is all the way down. This has done that from day one. They said they cant fix it. I fear someone is going to get hurt soon,because it affects the stopping power.

I’ve owned the Atlas for a little over a year now and throughout the year the vehicles infotainment system and electrical system has had several recurring issues. I’ll get notifications while I’m driving of the front and rear sensors being inactive, the entire infotainment system will periodically reboot while driving, the automatic braking system unexpectedly engaged on a couple occasions - even when there was not a collision hazard, the systems Bluetooth connectivity will go on and off while driving which affects my ability to use gps and creates a distraction while trying to correct, the infotainment system will crash while I’m in reverse which takes away the use of the back up camera, and just the other day the voice control activated while I was driving (without being prompted) and I couldn’t deactivate it without manually rebooting it while I was driving. I did a few google searches to find a resolution but it appears many others are having similar issues. These recurring issues have distracted my attention while driving and have created some dangerous situations that could have easily caused a crash or incident.

software-related problem affecting the infotainment system and connected electronic sensors, including the loss of backup camera, loss of dash screen control information (black out). Loss of defrost control since it is part of hvac system controlled by video screen. Loss of sensors front and rear. Dealer has seen the car. We have called a week later. No expectation of a fix or timetable.

All of the lights keep coming on for all of our systems. Collision avoidance, cruise control, automatic braking, blind spot. Radio screen goes black and cannot work anything on car including heat. Car will just randomly go into limp mode. Very unsafe for this to happen while driving on highway.

The info system screen goes blank. It will intermittently go off and return on before shutting off completely. The info screen is the only way to operate the air controls. This makes the vehicle unsafe to operate when conditions require air adjustments to keep a clear windshield. This issue also causes numerous dash alerts. Rear and front collision plus maneuver braking.

Volkswagen has a bad software patch that has impacted VW Atlas' nationwide. Infotainment systems including the front and rear safety cameras as well as car controls are not accessible because the infotainment system is completely off. This is impacting the entire nation and dealerships are unable to provide updates. This is a huge safety concern. People will get hurt because of this outage.

The infotainment center is not working- the screen is black. I am unable to see any of my cameras, change my air/heat- it is currently set to cold and it is freezing when I drive my car, I can’t use my map or hands free calling. This is very unsafe and none of the safety features are working.

My 2024 Volkswagen Atlas SE began collecting visible moisture inside the rear tail light assembly less than 18 months after purchase. Over time, this led to intermittent lighting failure, sometimes the lights function, sometimes they don’t. This is a safety concern, especially at night or in poor weather. After researching the issue, I found that this is a widely reported problem among VW Atlas owners and has even been referenced in VW’s own Technical Service Bulletin 94-22-01, which is published in the NHTSA database. The bulletin calls this “normal condensation,” but this is beyond that there is visible water pooling and electrical malfunction and I know of others who report the same thing. VW is down playing this to avoid the recall. Despite being under extended warranty, this is not covered because VW considers it cosmetic unless there’s proven seal failure. The vehicle is available for inspection and has been evaluated by a certified VW service center. Volkswagen needs to address this as a design or sealing defect, especially when it affects vehicle safety systems like brake and signal lights.

Without warning, CarNet stops working. This is unsafe because folks get faulty directions, which causes concerns and confusion and the following safety features do not work without warning, Automatic Crash Notification, Manual Emergency Call, Roadside Assistance, Anti-Theft detection, and Stolen Vehicle Location Assistance. An online search reveals a ton of issues with this since they started offering CarNet. Also, module “burned up due to bad luck” per Southpoint Volkswagen dealership in Baton Rouge.

I was driving on the freeway in the right lane and the lane assist forced my steering wheel to turn right causing me to collide into a concrete guard rail. Previous to that my car had been having electrical malfunctioning issues with the screen and radio.

I’ve owned the vehicle for less than 60 days. The vehicle currently has 2000 miles however, the vehicle has placed us in danger due to the inability to charge the battery. The lack of battery voltage also makes the AC inoperable on 100 degree temps. During an attempted repair it was noticed the fuse box has melted. Technicians are uncertain the cause of this Issue. They are uncertain if it’s an electrical issue or due to the alternator. They’ve had the car for over a week with no clear definitive plan and no communication. The car doesn’t reliability start and the possibility of fire is clear based on components that are melting.

Radio shut off while passing a gas station which becomes a hassle while traveling and can be dangerous

Automatic Braking engaged with no other traffic in area, also dash display flashes as if electrical problem exists. Info screen also turns to distorted pixels also indicating electrical issues. VW dealer rep acknowledges there is an issue with the info screen and was expected to be fixed by January 2025(did not happen). I do not feel the vehicle is safe with the electronic braking issue.

SOS emergency call button doesn't work. Even though button is show green and technical people at dealership said there are no problems. I actually pressed the button and it said the call can't be made.

In the ADAS system, the front camera doesn't turn on when the vehicle is pulled in to a parking space and only the beep sensors are turning on. However, once you put the car in reverse then it gets turned on. It poses a safety concern for pedestrians and other vehicles as well. The problem was reported immediately to the dealer and I was told this is the same across the VW Atlas 2025 line-up. The issue was there from the first day I bought the car (brand new) 2nd issue is the control panel under the display is not backlit and can distract the driver from the road when trying to find a switch at night time and it is too dark to see anything.

The infotainment system stops working and goes blurry. The dash where the speed is shown goes black. Blind sport monitoring on the passenger side does not work. I almost got into an accident today because of this.

I have a 2024 Volkswagon Atlas and right now my screen is completely not working. Everything is functional through the screen for controls as well. I can't even control the thermostat. This has become a safety issue as my windows are icy in the morning and I cant turn the defroster on. The service department at the dealership won't look at the car because they said it is a known issue and Volkswagon is doing a system update. I was told to hold the power button down for 10 seconds to reset the screen but even that is not working at all. Warning lights come up constantly as well.

The display which provides all vehicle information as well as guidance malfunctions (pixelates). Volkswagen acknowledges a faulty display chip is the cause. The dealer has updated software and even replaced the display with no success. I notified the dealer about the replaced display and he advised the VW has stopped the display replacement process. This means that potentially all 2024 Volkswagen Atlas vehicles are suspect. Without vehicle data accessible and no navigation available this distraction has created a hazard for driving on at least 2 occasions.

error with drive system was caused by engine overheating. maneuver braking function triggered and faulty throttle body issue discovered.

My breaks are screeching. It is inconcsistent and the dealership from my knowledge was not able to reciprocate the issue. They said the break pads had debris on them and they were cleaned at my last appointment. However the next day the breaks were screeching again. Being a brand new car I don't understand how the breaks have so much debris and are screeching already. Makes me think there has to be something wrong with them and that doesn't make me feel safe putting my kids in the car everyday. I need to take my care back in to have my breaks looked at however everytime I take my car in they say it takes 24-48 hours to diagnose an issue. They never have a loaner and don't cover a rental car. I have paid out of pocket for a rental twice now and cannot afford it anymore right now due to the holidays. The infotainment screen goes fuzzy frequently. To my knowledge the dealership was unable to reciprocate the issue. When the screen goes fuzzy it still works, I am unable to see anything on the screen. When I put the vehicle in reverse I cannot see anything on the backup camera. I can't tell if someone or something is walking behind my vehicle. This is a huge safety issue. I have taken my vehicle three times for this issue. First they replaced the screen, second they did a hard reboot, the third time they said there is nothing they can do due to a software update coming. However no one knows when this update is going to happen, in the meantime I am driving around with a fuzzy screen. I have done all the software updates that have prompted on my screen, I have reboot my screen I don't know how many times. I have attached my part of the invoice for my first appointment. I don't have a invoice full invoice due to the dealership being sold and they no longer have them on file. I have attached the second invoice. There was not room for the third. I have filed lemon law asking VW to buy my vehicle back. I am waiting for an answer from them.

Infotainment display graphics issue; most controls (including disabling seat heaters) are through this screen and camera is displayed on it. Unable to see display clearly and therefore interact with controls or view backup camera to look for obstacles. Search online for "2024 atlas screen glitch" and you'll see quite a few pictures that are similar.

Infotainment system sporadically becomes pixelated and hard to see and use. The dealership has verified the issue, confirms VW is aware and says there is no fix. This is a very serious safety issue while driving.

Screen continues to go out causing to be non functional

I have a 2024 VW Atlas and the infotainment screen sporadically goes pixelated and it is very hard to use the touchscreen controls. When this happens the rearview camera is also impossible to use as the screen is all scrambled. I have in Massachusetts and now since it cold in the morning if the screen is scrambled it makes it very hard to control the heat and turn on the defroster. I will have to let my car sit in my driveway running for at least 20 minutes before I can see out the window. The car has been to VW 3 times now and nothing has been resolved. They are now telling me that they are waiting on a new software updated that will happen mid December. This is a major safety issue and needs to be resolved immediately. Looking online this is a MAJOR problem that VW is aware of but don't have a resolution to.

I was driving about 75 mph when my car alerted me that the engine had stopped and I needed to pull over immediately. The wheels continued to turn and the car was stuck in neutral. I pulled over and tried to push the SOS button which did not connect. I then tried to restart my car and it started but would not shift out of neutral. I called the police for help and my brand new car had to be towed. The tires then froze up after being put on the tow truck and would not release- even though the car was in neutral. When the car finally did start and shift after getting to the dealer ship, the car told me it was in emergency transmission mode. My safety was most definitely put at risk because my car turned off on the interstate for no apparent reason - i luckily was able to get to the emergency lane. I have taken it to the shop and of course they could no replicate this issue- there were no lights prior to this

Car exploded. I was driving fine with ac running when all of a sudden gray smoke came out the hood of the car. I stoped in a side street. I turned off the car and the gray smoke became black. I took my phone and ran out. As I ran the car exploded like a bomb on the street and started throwing flames. Car is completely loss. Car has been to it’s maintainer and everything and nothing found.

On September 9, 2024, I experienced a serious and concerning issue with my 2024 Volkswagen Atlas that compromised the safety and comfort of the vehicle. After stopping at a gas station, I returned to my vehicle and started the engine. Immediately, an extremely loud humming/vibrating noise began inside the vehicle, which was unbearable. I turned off the vehicle, but the noise persisted. We attempted to turn off the radio and air controls and checked both the interior and exterior of the vehicle, but none of these actions helped locate the source or stop the noise. Standing outside with all doors shut, the noise remained clearly audible. After further investigation, we discovered that opening at least two vehicle doors would stop the noise. If only one door was opened, the noise would persist. This issue occurred regardless of whether the vehicle was on or off. We had to drive the vehicle with this noise in order to get my child to school. Afterward, we left the vehicle off with two doors open for about 10 minutes. When we revisited the vehicle and closed the doors, the noise was no longer present. The loud noise created a significant distraction, making it difficult to concentrate on driving, thereby posing a risk to my family, other drivers, and pedestrians. I have not had a chance to drive the vehicle again so the problem has not been reproduced or confirmed by a dealer or independent service center, nor has the vehicle been inspected by the manufacturer, police, insurance representatives, or others. During the occurrence of this issue, no warning lamps, messages, or other symptoms indicated any problem with the vehicle; all systems displayed normal functioning.

The Atlas has been in the dealer on several occasions due to shifting and acceleration. On a couple occasions when starting the Atlas the RPM's will redline with nothing touching the pedal and wont stop until we shut off the car. On several occasions the throttle has little to no response when pushing the pedal (Not safe when trying to merge or change lanes.) Almost once or twice a week the Atlas won't shift or will shift too soon. The infotainment screen has been replaced twice and needs another screen due to it not coming on or lines going through it. It has been to the dealer five times and nothing has been done to this Atlas about the throttle issue. The dealer is focused on the "infotainment screen" because it controls every part of the Atlas.

3 weeks after buying the car, I turned it on and there was an awful clicking noise. I turned the car off and the clicking was still happening and then both door started smoking. We had to pull the battery and have the car towed. Dealership had to replace electrical panels in the doors.

CUSTOMER STATES THAT WHEN DRIVING AT FREEWAY SPEEDS 60 AND UP HEARING A POPPING TYPE NOISE SOUNDS LIKE POPCORN POPPING IN MICROWAVE CAN ONLY HEAR WHEN RIDING IN THE BACK SEAT Caused by ROAD TESTED AND VERIFIED A POPPING NOISE COMING FROM REAR OF INTERIOR NEAR TAIL LIGHTS. REMOVED VENTS TO FIND NOISE IS COMING FROM DEPRESSURIZATION VENTS OPENING AND SHUTTING. VERIFIED TO LIKE VEHICLE AND FOUND THIS IS NORMAL OPERATION

I was driving approximately 72 - 74 mph on an expressway and approaching traffic ahead of me. To move around this traffic, I switched lanes and attempted to accelerate. Immediately upon pressing the accelerator, the vehicle began to sputter, jerk, and decelerate, and the engine revved at what sounded like a very high rate of RPMs. The vehicle continued to sputter and jerk as it decelerated to a speed of approximately 55 – 58 mph. Once the vehicle reached that speed range, I was able to maintain my velocity; however, the vehicle continued to sputter and jerk until I brought it to a full stop. Additionally, if I attempted to accelerate, the RPMs turned at a very high rate and no acceleration occurred. I reported the issue to the dealership immediately and brought it to the service department when they opened the following morning. At the time of writing this, the vehicle remains in their possession and has not been returned to us.

I am reaching out to you with urgent news regarding a concerning situation involving Volkswagen and a dangerous malfunction in their vehicles. After purchasing a brand-new Volkswagen Atlas from Ken Garff in Gilbert AZ, I have encountered persistent malfunctions in the vehicle's technology, particularly the Apple CarPlay feature and the integrated navigation system. These malfunctions have not only posed a significant safety risk while driving but have also severely diminished the usability and value of the vehicle. Even more alarming is Volkswagen's response to this issue. Despite numerous attempts to address the problem with both the dealership and Volkswagen customer service, I have been informed that a fix for these malfunctions will not be available until at least 2025. This is an unacceptable timeline for resolving a safety issue that puts drivers and passengers at risk every time they get behind the wheel. Furthermore, Volkswagen sold the vehicle with full knowledge of the malfunctioning features, yet failed to disclose this crucial information during the purchase process. This lack of transparency is deeply concerning and raises serious questions about Volkswagen's commitment to customer safety and satisfaction. The map spins while I’m driving, and directs me to turn on roads that don’t exist in my current location, causing me to be distracted and attempt to turn where there are no turns available. The dealership has verified the issue, confirms VW is aware and says there is no fix. When I called VW customer service, they said a fix wouldn’t be available until 2025 at the earliest.