2012 VOLKSWAGEN CC Air Bags Problems

86 complaints about Air Bags

86
Complaints
8
Crashes
0
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Air Bags Complaints (86)

Aug 1, 2021

The Power Steering keeps failing while driving. It is available for inspection, ASAP. This is a very dangerous hazard to lose the ability to steer the vehicle at any speed. I have not taken to my mechanic, yet. I have read all sorts of problems with steering since the Takata Air Bag Replacement Recall. Ever since the AirBag Replacement, many of my warning lights have been illuminated. The Dealer told me it is due to the Sensors on my Tires. I see they were previously recalled and now I have a problem with them, too. Right before the Steering Fails, I hear a gone and the Red Steering Wheel Light illuminates. I am then forced to slowly get off the road, barely able to turn the wheel, turn off the vehicle and re-start the engine to get the Power Steering to Re-Set itself. It is happening more and more often. Just went to Doctor appt Friday and it happened five (5) times going to and from Doctor (14 mile round trip). I see Dealers are telling people it is a Clock Spring and they are charing up to $ 6,800. to repair. My car only has 56,000. miles on it !!!

Jul 12, 2020

I BROUGHT THIS CAR ABOUT 3MONTHS AGO ANDRIVE ONE DAY ABS ERROR SO TOOK TO MECHANIC HE HOOKED TO MACHINE SAY REAR WHEEL DRIVER SIDE WHEEL SENSOR SO GOT THAT CHANGED THEN IT GAVE MORE CODE SAY COMPUTER NOT COMMUNICATING AN ALSO THE OTHER SENSORS OUT AN TCS PLUS STEERING ASST. SO I WENT ONLINE TO FIND OUT THIS IS A COMMON PROBLEM THAT VW CAN'T EVEN FIX .BUT THERE STILL ALLOWED TO SALE THEM WITH OUT A FIX SO NOW I HAVE TO GUESS IF I HAVE BRAKES OR TCS AN FORGOT THE PARK BRAKE HAS A CODE AS WELL SO WILL ANYBODY FIX THIS PROBLEM OR DO MORE PEOPLE HAVE TO DIE IN CRASH OR WASTE MONEY TAKEN IT TO VOLKWAGAN AN NOT GET IT FIX TO FUNNY AN LIGHTS ON PARKED OR DRIVE CAN'T CLEAR CODES THANKS

Mileage: 500

Oct 24, 2019

I TOOK MY CAR TO GUNTHER VOLKSWAGEN OF FORT LAUDERDALE 1660 S STATE RD 7, FORT LAUDERDALE, FL 33317 (954) 420-7374. THEY REFUSED TO CHANGE THE TAKATA AIRBAG I WAS TOLD THAT THEY COULD NOT CONNECT THEIR EQUIPMENT . I WAS TOLD THAT I NEED TO PAY FOR THEM TO DO DIAGNOSTICS ON MY CAR. THEY WOULDN'T EVEN CHECK THE PROBLEM WITHOUT PAYING. I TOLD THEM THAT I COULD NOT AFFORD ANY REPAIRS AND THIS WAS A RECALL. THEY WOULD NOT EVEN LOOK AT MY CAR WITHOUT PAYING. SO I HAVE BEEN DRIVING WITH THE SAME AIRBAG. I CANNOT AFFORD THESE REPAIRS SO THERE'S NOTHING I CAN DO ABOUT THIS AIRBAG SITUATION. I ALREADY CALLED THE VOLKSWAGEN OF AMERICA AND THEY ARE NO HELP. IF ANYTHING CAN BE DONE I WOULD GREATLY APPRECIATED IT.

Jul 11, 2019

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT STATED THAT THE HORN WAS NOT WORKING BECAUSE THE CLOCKSPRING WAS MALFUNCTIONING. THE VEHICLE WAS TAKEN TO CHARLES MAUND VOLKSWAGEN (6900 BURNET RD, AUSTIN, TX 78757, (512) 458-1111) TO BE REPAIRED PER AN UNKNOWN RECALL PERTAINING TO THE CLOCKSPRING. AFTER THE REPAIR, THE FAILURE RECURRED WITHIN A FEW DAYS. WHEN THE CONTACT CALLED THE DEALER, THEY WANTED TO CHARGE $1,000 TO REPAIR THE VEHICLE AGAIN. THE CONTACT CALLED THE MANUFACTURER AND WAS ADVISED TO GO BACK TO THE DEALER TO HAVE THE CLOCKSPRING RESET. THE DEALER INFORMED THE CONTACT THAT THE CLOCKSPRINGS WERE DESIGNED FAULTY, BUT THEY AND THE MANUFACTURER DID NOT WANT TO PAY FOR A NEW PART. THE VEHICLE HAD NOT BEEN REPAIRED FOR APPROXIMATELY NINE MONTHS. THE CONTACT CALLED THE DEALER AGAIN LAST WEEK, BUT HAD NOT RECEIVED A CALL BACK. THE FAILURE MILEAGE WAS 88,000.

Mileage: 88,000

Dec 27, 2018

TAKATA RECALI I ASKED BOARDWALK VOLKSWAGEN(1 BAIR ISLAND RD, REDWOOD CITY, CA 94063) TO HELP ME TO ADDRESS TAKATA RECALL. HOWEVER, THEY JUST SAY THEY DO NOT HAVE RELATED PARTS, AND DO NOT RESPONSE ME AGAIN. IT SEEMS THAT THEY WON'T HELP TO ADDRESS THE TAKATA RECALL, WHICH IS A VERY SEVERE RECALL. I FEEL VERY DISAPPOINTED ABOUT THEIR RESPONSES.

Sep 13, 2018

TAKATA RECALL MULTIPLE APPOINT REQUESTS SINCE JUNE 2018 IN HOUSTON AREA NAMELY: ARCHER VOLKSWAGEN , 10400 SOUTHWEST FWY, HOUSTON, TX 77074 WEST HOUSTON VOLKSWAGEN, 17113 KATY FWY, HOUSTON, TX 77094

Sep 13, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT STATED THAT THE MANUFACTURER WAS UNABLE TO PROVIDE THE PART FOR NHTSA CAMPAIGN NUMBER: 18V148000 (AIR BAGS) TO THE DEALER WITHIN A REASONABLE TIME FRAME. DAVID MAUS VOLKSWAGEN SOUTH (5474 S ORANGE BLOSSOM TRAIL, ORLANDO, FL 32839, (407) 412-9080) SCHEDULED AN APPOINTMENT A WEEK AGO. ONCE THE CONTACT ARRIVED AT THE DEALER, HE WAS INFORMED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE A REASONABLE TIMEFRAME TO PROVIDE THE PART FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Sep 13, 2018 Crash

FRONT END CRASH WITH SIGNIFICANT DAMAGE TO FRONT BUMPER CENTER. NO AIRBAG DEPLOYMENT IN VEHICLE BUT SMELL OF AIRBAG PROPELLANT.

Aug 7, 2018

TAKATA RECALL INITIAL RECALL NOTICE APRIL 2016. 2 YEARS 4 MONTHS LATER - STILL NO RESOLUTION ! ARE WE WAITING FOR MORE PEOPLE TO DIE BEFORE SOMETHING IS DONE CORRECTLY ?

Jul 26, 2018

AIR BAG LIGHT IS ON AFTER 6 MONTHS OF TAKING THE CAR TO THE DEALER TO REPAIR THE ISSUE AFTER THE RECALL. WENT BACK TO DEALER AND THEY WANT TO CHARGE ME TO FIX THE ISSUE.

Jul 23, 2018 Crash

TL* THE CONTACT OWNED A 2012 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE FRONTAL AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. NO INJURIES WERE REPORTED. THE DEALER (NORTH PARK VOLKSWAGEN, 21315 INTERSTATE 10 WEST, SAN ANTONIO, TEXAS, 78257) WAS NOTIFIED OF THE FAILURE, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

Mileage: 105,000

Jul 19, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V509000 (FUEL SYSTEM, GASOLINE), 15V483000 (AIR BAGS), AND 18V148000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE VEHICLE WAS TAKEN TO PALMETTO 57 VOLKSWAGEN (16825 NW 57TH AVE, MIAMI GARDENS, FL 33055, (305) 760-9527), BUT WAS NOT DIAGNOSED DUE TO THE PARTS BEING UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 82,000

Jun 15, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HENDRICK VOLKSWAGEN OF CONCORD (7500 HENDRICK AUTO PLAZA NW, CONCORD, NC) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THERE WERE NO PARTS MANUFACTURED FOR ANY DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Jun 9, 2018

THERE WAS A RECALL ON THE STEERING WHEEL CLOCK SPRING ON THE VOLKSWAGEN CC. INSTEAD OF REPLACING THE CLOCK SPRING IN MY CAR, THERE WAS A TEMPORARY 'RUBBER BAMD' PLACED ON THE STEERING WHEEL CLOCK. THE FOLLOWING WEEK, THE ENTIRE STEERING WHEEL CLOCK BROKE AND THE AIR BAG LIGHT CAME ON. I CANNOT USE ANY OF THE FUNCTIONS ON MY STEERING WHEEL. THE DEALERSHIP CLAIMS THAT THE PROBLEM WAS FIXED ACCORDING TO THE RECALL AND IT'S NOTHING THEY CAN DO ABOUT IT.

May 16, 2018

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V509000 (FUEL SYSTEM, GASOLINE) AND 18V148000 (AIR BAGS). THE CONTACT CALLED MIKE MAROONE VOLKSWAGEN AT 719-888-2898 (1580 AUTO MALL LOOP, COLORADO SPRINGS, CO 80920) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE) AND PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 18V148000 (AIR BAGS).

May 12, 2018

TAKATA RECALL. ALL VW SHOPS IN THE AREA CLAIM THEY DO NOT HAVE PARTS TO FIX THIS CAR MEANING I HAVE TO DRIVE AN UNSAFE CAR.

Feb 26, 2018

TAKATA RECALL: VOLKSWAGEN CLAIMS TO HAVE FIXED THE CLOCK SPRING AND AIR BAG IN CAR HOWEVER THE AIR BAG LIGHT IS ON AND THE CLOCK SPRING IS BROKEN. I CANNOT USE THE HORN OR ANY BUTTONS ON THE STEERING WHEEL. THE ELECTRICAL SYSTEM DOES NOT WORK PROPERLY WITHOUT THE CONTROLS ON THE STEERING WHEEL.

Jan 24, 2018

VW CLOCK SPRING RECALL INVESTIGATION DRIVING DOWN THE ROAD AT 35-40 MPH AND THE CAR BEEPS WITH "ERROR: AIRBAG" THEN THE STEERING WHEEL MADE A WEIRD NOISE. THE HORN AND CONTROLS ON THE STEERING WHEEL ARE NOT WORKING. I TOOK IT TO THE VIC BAILEY VW DEALERSHIP AND THEY SAID IT WAS THE CLOCK SPRING THAT NEEDED TO BE REPLACED. I KNOW THERE IS AN INVESTIGATION INTO THE PREVIOUS RECALL AND I BELIEVE THAT MY CAR WAS AFFECTED BUT NOT INCLUDED IN THE RECALL.

Mileage: 123,000

Dec 11, 2017

STEPPING ON THE ACCELERATOR DOES NOT ALWAYS PRODUCT MOTION. DANGEROUS SITUATION WHEN MORE ACCELERATION IS NEEDED SUCH AS ON AN ENTRANCE RAMP OR PASSING OTHER VEHICLES OR HAVING TO ACCELERATE TO AVOID A CRASH. THIS HAS BEEN A CONSTANT SINCE WE PURCHASED THIS CAR (NEW) IN 2012. THE DEALER SERVICE DEPARTMENT TOLD US THIS A SPORT VEHICLE AND THERE IS NOT A PROBLEM WITH THE CAR AS LONG AS WE ACCELERATE HARDER. THE RECALL PARTS ARE STILL NOT AVAILABLE ACCORDING TO VW OF ORLAND PARK IL.

Mileage: 30

Nov 20, 2017

TAKATA RECALL - THERE ARE 3 RECALLS ON MY TYPE OF CAR. I HAVE EXPERIENCE ONE OF THE SERIOUS SYMPTOMS OF THE RECALL. PLEASE READ ALL. DRIVER FRONTAL AIRBAG INFLATOR COULD POTENTIALLY RUPTURE (DUE TO PROPELLANT DEGRADATION OCCURRING AFTER LONG-TERM EXPOSURE TO ABSOLUTE HIGH HUMIDITY AND TEMPERATURE CYCLING). 2ND VEHICLE HAS HAD INTERRUPTION OF ELECTRICAL POWER, WHICH CAUSED A DRAINED BATTERY AND NO START CONDITION. [ ON CERTAIN VEHICLES, THERE COULD BE AN INTERRUPTION IN ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. THIS COULD RESULT IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND/OR A NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION]3.AIR OR OTHER FIBERS MAY CONTAMINATE THE AIRBAG CLOCK SPRING (A SPIRAL WOUND, FLAT CABLE THAT KEEPS THE AIRBAG POWERED WHILE THE STEERING WHEEL IS BEING TURNED). THIS CONTAMINATION MAY TEAR THE CABLE AND RESULT IN A LOSS OF ELECTRICAL CONNECTION TO THE DRIVER'S FRONTAL AIRBAG

Mileage: 80,000

Nov 3, 2017

1. TAKATA RECALL - AIRBAG NOT REPLACED YET. 2. RECALL FOR FOR FUEL PUMP CONTROL MODULE INFORMATION NOT RECEIVED YET.

Oct 23, 2017

I HAVE SPENT 1000 ON THE WATER PUMP REPAIR, PURCHASED 2 LIGHTS AT 110. AN THEWATER PUMP WENT OUR AGAIN FOR THE SECOND TIME IN 4 MONTHS.THE AIR BAG RECALL HAS BEEN RECALLED 3TIMES ALREADY I HAVE HAD TO TAKE IT IN. LIKE THIS VEHICLE HAS HAD TO MANY PROBLEMS ELECTRICAL . WHEN THE WATER PUMP OUT THE CAR WAS STATIONARY.

Oct 18, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT TOOK THE VEHICLE TO ALEXANDRIA VOLKSWAGEN (107 W GLEBE RD, ALEXANDRIA, VA, 22305; 703-684-8888); HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Oct 18, 2017

TAKATA RECALL - THIS RECALL WAS ISSUED IN FEBRUARY 2016 UPON WHICH I WAS TOLD THEY DID NOT HAVE THE PARTS AVAILABLE. NOW, ONE YEAR AND EIGHT MONTHS LATER I'M RECEIVING NOTIFICATIONS ABOUT BRINGING MY VEHICLE IN TO BE REPAIRED. THE MOST RECENT STATES "THIS IS A SERIOUS ISSUE THAT MUST BE TAKEN CARE OF - DEFECTIVE COMPONENTS CAN CAUSE THE AIRPAG TO DEPLOY IMPROPERLY, SHOOTING METAL FRAGMENTS ANT DRIVERS AND PASSENGERS, WHICH CAN CAUSE SERIOUS INJURY OR DEATH." I'M CONCERNED THAT IT TOOK NEARLY TWO YEARS TO RESOLVE THIS ISSUE, ESPECIALLY GIVEN THE STATEMENT BEING SENT OUT VIA POSTCARD. SECONDLY, NOW THERE IS YET ANOTHER RECALL FOR SOMETHING RELATED TO THE ELECTRICAL POWER TO THE FUEL PUMP MODULE. I HAVE ALREADY TAKEN MY VEHICLE IN MULTIPLE TIMES FOR A RELATED RECALL, ONE THAT LEFT ME STRANDED AND HAVING TO BE TOWED BEFORE VW EVER EVEN NOTIFIED ME. ABSOLUTELY UNREAL!

Jul 5, 2017

TAKATA RECALL - IN APRIL 2016, VW INFORMED ME THAT THE DRIVER'S SIDE AIRBAG WAS DEFECTIVE AND POTENTIALLY DANGEROUS. TODAY (JULY 5, 2017) I CALLED THE VW DEALER, AND THE VW DEALER CLAIMS THE PARTS FOR THE AIRBAG REPAIR WILL NOT BE AVAILABLE UNTIL SEPT. 30, 2017. THAT MEANS I WILL HAVE BEEN DRIVING AN UNSAFE CAR FOR 18 MONTHS. CAN NHTSA GET VW TO DO THE REPAIRS SOONER?

Mileage: 16,000

Jun 13, 2017 Crash

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. WHILE DRIVING UPHILL AT APPROXIMATELY 65 MPH AND ATTEMPTING TO PASS ANOTHER VEHICLE, THE CONTACT'S VEHICLE LOST ACCELERATION AND THE EPC WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. WHEN THE VEHICLE WAS RESTARTED, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS COASTED TO A SERVICE STATION AND TOWED TO AN INDEPENDENT MECHANIC (JOSHO AUTO, 10945 RANDOLPH, COSTA MESA, CA 92626, 714-557-2601) WHERE THE VEHICLE WAS KEPT FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. ALSO, APPROXIMATELY ONE YEAR AGO, THE FRONT PASSENGER SIDE OF THE VEHICLE WAS CRASHED INTO BY ANOTHER VEHICLE. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A BODY SHOP (PACIFIC ELITE AUTO BODY SHOP IN COSTA MESA CA) AND REPAIRED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECENTLY SEARCHED THE VIN AND FOUND NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 62,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 62,000

May 16, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY AND ADVISED TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 07/11/17*LJ UPDATED 08/08/2017*JS

Apr 26, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Apr 18, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Apr 18, 2017

IT HAS BEEN OVER ONE YEAR SINCE THE AIRBAG ON MY VEHICLE HAS BEEN RECALLED AND VOLKSWAGEN HAS YET TO DO ANYTHING. THE TURBO ALSO SEEMS TO BE MALFUNCTIONING.

Apr 14, 2017

TAKATA RECALL - VW ISSUED THIS RECALL 14 MONTHS AGO IN FEBRUARY 2016. THEY STILL TELL ME THEY DO NOT HAVE THE PARTS TO REMEDY. THIS IS NOT ACCEPTABLE, ESPECIALLY WHEN THEY TELL YOU METAL SHRAPNEL COULD SHRED YOUR FACE AND NECK AND KILL YOU.

Mar 29, 2017

TAKATA RECALL. GOT A LETTER IN APRIL 2016. AIRBAGS NOT AVAILABLE. IT HAS BEEN ONE YEAR AND I HAVE CALLED SEVERAL TIMES AND STILL GET THE SAME ANSWER. NOT AVAILABLE. THIS IS A SAFETY RECALL AND THE COMPANY HAS HAD SUFFICIENT TIME TO REMEDY. THEY ARE MORE INTERESTED IN MONEY THAN SAVING LIVES/INJURIES. IS THERE ANYTHING WE CAN DO? I AM CURRENTLY ON A VERY LONG HOLD TIME AGAIN AND AM VERY FRUSTRATED WITH THE LACK OF ACTION ON VOLKSWAGON.

Mar 20, 2017 Crash

I WAS IN A CAR CRASH 02/24/2017 NO AIRBAGS DEPLOYED. AS I WAS TURNING LEFT A CAR RAN THE RED LITE, SLAMMED INTO MY PASSENGER SIDE.

Mileage: 86,925

Feb 27, 2017

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE HORN FAILED TO SOUND. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. PARTS DISTRIBUTION DISCONNECT.

Mileage: 120,000

Feb 12, 2017

TAKATA RECALL I BOUGHT MY CAR IN 2015 AT THE VOLKSWAGEN DEALERSHIP IN OAKLAND CALIFORNIA. FIRST OF ALL, I NEVER GOT THE NOTIFICATION THAT MY CAR HAS A RECALL. SECOND OF ALL, I AM GRADUATING FROM COLLEGE AND LEAVING THE COUNTRY (NEVER COMING BACK) IN APRIL THIS YEAR, AND I HAVE TO SELL THIS CAR ASAP. THE DEALERSHIP TOLD ME THAT WITH THE TAKATA RECALL MY CAR CAN ONLY SELL FOR HALF OF THE PRICE THAT IT IS WORTH. THIS RECALL IS NOT MY FAULT NOR MY RESPONSIBILITY. THE CAR DEALERSHIP BASICALLY TOLD ME THAT I'M SCREWED. THE VOLKSWAGEN OFFICIAL WEBSITE SAYS THAT THEY CANNOT PREDICT WHEN THE REMEDY WILL BECOME AVAILABLE. I'M JUST WONDERING, WHY IS IT ME THAT HAVE TO PAY THE PRICE?

Feb 10, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER:16V078000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Feb 9, 2017

TAKATA RECALL I AM TRYING TO BUY A NEW CAR AND HAVE BEEN GETTING LOW TRADE IN VALUE BECAUSE THEY CAN'T SELL THE CAR. I WAS TOLD IT IS ON A "DON'T SELL LIST". I HAD OTHER RECALL REPAIRS DONE IN THE LAST 6 MONTHS AND DIDN'T KNOW THAT THIS WAS HANGING OVER ME. THIS RECALL IS ALMOST A YEAR OLD AND I'M BEING TOLD THAT THERE IS NO FIX YET. HOW LONG IS REASONABLE? WHAT IS MY RECOURSE?

Jan 31, 2017

TAKATA RECALL IT'S BEEN ALMOST A FULL YEAR THAT I HAVE HAD TO DRIVE WITH AIRBAGS THAT ARE POTENTIALLY LETHEL. RECALL INCOMPLETE REMEDY NOT AVAILABLE YET!! HOW CAN THIS BE ALLOWED?

Jan 20, 2017

TAKATA RECALL RECEIVED TWO RECALLS FROM VOLKWAGEN BUT ARE TOLD NO REPAIRS AVAILABLE YET.

Jan 19, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE MANUFACTURER STATED THAT THIS WAS NOT AN URGENT MATTER. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jan 19, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS); HOWEVER, THE PARTS FOR THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Jan 19, 2017 Crash

MY DAUGHTER HAS BOUGHT A CC VOLKSWAGEN FROM DEALERSHIP IN 2014... THE CAR HAS ANY PROBLEMS? SUCH AS THE AIR BAGS... ENGINE ,,,CAR STARTED IN ITS OWN RUNNING IN GARAGE ,,UNTIL BATTERY DIED ALL WIRES MELTED , I HAVE CALL VW ALL THEY DID WAS SEND A 1000 CREDIT ONLY TOO BE USED IF SHE BUYS A BRAND NEW CAR OR LEASE? SHE WAS IN A ACCIDENT . THREE TIMES,,, NOW? THE CAR A TOTALED? AIR BAGS DIDN'T PROTECT HER FIRST FEW TIMES AT ALL NOW SMACKED HER IN HER FACE ? THEY REPLACED MANIFOLD? NOT AIRBAGS? SHE COULD OF BEEN KILLED ... TAKING V,W TOO LONG TOO ADDRESS THIS PROBLEMS W AIRBAGS NOSE PUT HER AT RISK? MORE THEN ONCE ... NOT RIGHT ? THEY DO NOT SELL 2012 CC AT V W DEALERSHIP ANYLONGER YET CAME A WARRANTY WHICH HAS NOT HELPED HER? CARS WAS UNSAFE AS I TOLD VOLKSWAGEN USA,,, I WAS IGNORED ? WELL CAR A WRECK,, I BELIEVE AS ALWAYS HAVE AND HAVE NOTES EMAILS TELLING THEM THIS? TOTALED NOW? TOO? ENGINE LIGHT WAS ALWAYS ON CAR WAS NOT STABLE . BRAKE AIRBAGS ENGINE WIRES ELECTRICAL PROBLEMS W ON GOING THANK YOU QUESTION OR CONCERNS CALL ME [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 60,000

Jan 19, 2017

TAKATA RECALL, VW HAS REFUSED TO REMEDY THIS SAFETY RECALL. MANUFACTURER RECALL NUMBER: 69M9

Jan 18, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jan 10, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jan 7, 2017

TAKA RECALL : DEALERSHIP WILL NOT REPAIR BEC MANUFACTOR HAS NOT 9UT A PLAN IN PLACE. THIS PREVENTS ME FROM SELLING THIS CAR. I NO LONGER FEEL SAFE DRIVING IT. HOWEVER, I NO CHOICE AS I ONLY OWN ONE CAR.

Dec 30, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Dec 27, 2016

TAKATA RECALL I RECEIVED A RECALL NOTICE FROM VWOA IN APRIL, 2016 REGARDING MY DRIVER'S SIDE AIR BAG. IT IS NOW DECEMBER, 2016 AND MY DEALER STILL HAS NO IDEA WHEN IT MIGHT BE REPLACED. ADDITIONALLY, WHEN I TRIED TO TRADE IT IN ON A 2016 MODEL, I WAS TOLD THAT MY OLD CC WAS NOW WORTH HALF OF WHAT I HAD PAID FOR IT ONLY ONE YEAR AGO DUE TO THE DANGEROUS AIR BAGS. ALSO I WAS WARNED OF THE POSSIBILITY OF SHRAPNEL INJURY SHOULD I CONTINUE DRIVING THE CAR. YOUR HELP IN OBTAINING A PROMPT REMEDY WOULD BE APPRECIATED. *TR

Mileage: 39,266

Dec 23, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN FEBRUARY. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Dec 13, 2016

THIS IS A VERY SERIOUS SAFETY CONCERN AND THE RECALL HAS BEEN NEARLY ONE YEAR WITHOUT ANY UPDATES OR A SOLUTION TO THIS SAFETY HAZARD. THIS IS UNACCEPTABLE.

Mileage: 27,000

Dec 13, 2016

YAKATA RECALL AFTER PUTTING MY FAMILY AT RISK FOR ALMOST 12 MO. IS'NT IT TIME FOR THE GOV. TO STEP UP.ACTUALLY IT'S MORE LIKE 4YEARS. THAT DEFECT HAS BEEN THERE SINCE NEW.

Mileage: 100

Dec 10, 2016

TAKATA RECALL. THERE IS A TAKATA AIRBAG RECALL AND THERE IS NO REMEDY YET. I LIVE IN ALABAMA WHICH HAS A HOT, HUMID CLIMATE. I WOULD LIKE THE AIRBAG TO BE TAKEN OUT EVEN IF NO REPLACEMENT IS AVAILABLE AT THIS TIME BECAUSE THE AIRBAG MAY EXPLODE CAUSING INJURY TO ME.

Dec 9, 2016

TAKATA RECALL.

Dec 9, 2016

TAKATA RECALL - THE DRIVER SIDE AIR BAG HAS NOT YET BEEN REPLACED WHICH PUTS DRIVERS OF MY CAR IN DANGER. I WAS NOTIFIED OF THE RECALL BY VW IN APRIL 2016, BUT THE PROBLEM HAS NOT BEEN FIXED.

Nov 25, 2016

MY LEASE IS UP AND ON MY 2012 CC AND I ONLY HAVE 20,000 MILES ON IT. I WANTED TO PURCHASE BUT WHEN I WENT TO PURCHASE IT AT VE, THEY STATED THAT THEY COULDN'T FIX IT OR SELL IT TO ME.. WHO WANTS TO BUY A CAR THAT HAS A SAFETY RECALL WITH NO DATE DETERMINED TO FIX IT? WHAT DO I DO?

Mileage: 20,000

Nov 7, 2016

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 4, 2016

TAKATA INFLATORS. THE RECALL DATE WAS FEB 9, 2016. IT IS NOV 4, 2016 AND THE REMEDY IS STILL NOT AVAILABLE. THE RECALL IS NOT BEING HANDLED IN A TIMELY MANNER PUTTING THE DRIVER (MY SON) AT RISK. ACCORDING TO THE VIDEO AT THE NHTSA WEBSITE ON THE TOPIC, IT STATES HOT AND HUMID CLIMATES INCREASE THE RISK OF MALFUNCTION. WE LIVE IN NC, A HOT AND HUMID CLIMATE.

Nov 4, 2016

TAKATA RECALL : SOON AFTER I PURCHASED MY USED 2012 VW CC , THE PROBLEMS STARTED : AIRBAG LIGHT TURNED ON , AT THE SAME TIME HORN BECAME INOPERATIVE AND STEERING WHEEL CONTROLS BECAME DISABLED. NHTSA RECALL # 16V078, NHTSA CAMPAIGN NUMBER: 16V078000 , MANUFACTURE'S RECALL # 69M9, RECALL DATE 02.09.2016. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE ! THE SECOND RECALL IS : TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS ( TPM ). FLATE TIRE IMAGE ON AND OFF EVERY DAY A LOT OF TIMES PER DAY, DESPITE THE TIRE PRESSURE IS OK. DEFECTIVE AIRBAG ( INFLATOR ) ALONG WITH DEFECTIVE TPM ARE BOTH MAJOR SAFETY ISSUES AND IN NEED TO FIX IT ASAP FREE OF CHARGE. VOLKSWAGEN OF KEARNY MESA SAN DIEGO OFFERED TO FIX THE AIRBAG AT HIGH PRICE ! DRIVING WITH THOSE PROBLEMS IS DANGEROUS ! I DID NOT WRITE DIRECTLY TO VOLKSWAGEN OF AMERICA, BUT I AM GOING TO DO IT ! THANK YOU *TR

Mileage: 70,000

Nov 2, 2016

TAKATA RECALL, VOLKSWAGON HAS BEEN DELAYING A FIX FOR MY CC SPORT 2012. I WAS NOTIFIED IN FEBRUARY 2016 THAT MY VOLKSWAGON CCSPORT 2012 HAS A SAFETY RECALL OF MY AIRBAGS. THE DEALER AS ADVISED ME THEY WON'T TAKE MY CAR BACK IN TRADE FOR ANOTHER VEHICLE DO TO THE OPEN RECALL. FURTHER ADVISED ME THAT BECAUSE VOLKSWAGON CURRENTLY HAS NO FIX IN THE NEAR FUTURE. MY AUTOMOBILE WITH 37,000 MILES IN EXCELLENT CONDITON AND MAINTAINED/SERVICED EVERY 3000 MILES. AND I WAS ADVISED THAT THE VALUE OR TREADE IN IF THEY WERE TO TAKE CAR BACK. THE CAR WOULD HAVE TO BE SOLD AT AUCTION FOR PENNY'S ON THE DOLLAR. THIS IS A CRIME AND OUT RAGIOUS THAT A DEALER WHO HAS SOLD ME TWO VOLKSWAGON OVER THE SPAN OF 10YEARS IS NOW SENDING ME TO CAR MAX AS MY ONLY OPTION TO TRADE MY CAR OR SALE IT. I'M OUT RAGED AND NEED SOME ADVISE OR GUIDANCE AS TO HOW I MOVE FORWARD WITH VOLKSWAGON TO SETTLE THIS SAFETY RECALL WHICH HAS BEEN ON FILE ALMOST A YEAR. AND VOLKSWAGON HAS NO INFORMATION OR ANY IDEA AS TO WHEN OR HOW THEY WILL FIX MY AUTOMOBILE

Nov 2, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Oct 7, 2016

TAKATA RECALL... WHEN I BRING MY CAR IN THERE IS NO FIX TO THIS PROBLEM BUT THEY SAY THEY CAN PUT NE IN ANOTHER CAR BUT MY VALUE IS NOT ENOUGH TO ZERO OUT THE BAKANCE ON MY LOAN... WHY MUST I PAY FOR A CAR THAT IS SUPPOSED TO BE SCRAPPED AND A MANUFACTURED DEFECT? MY LOAN NEEDS TO BE ZEROED OUT AND I SHOULD BE ALLOWED TO START OVER. I HAVE SPENT EXTRA MONEY ON THAT CAR NEW TURES & BATTERY NOT EVEN A YEAR OLD. THE TAKATA CORPORATION NEEDS TO BE LIABLE FOR THE REMAINING DEBT NOT ME.... MY NOTE WILL GO FROM 420 OWNING TO 655 LEASED TO GET OUT THAT CAR AND I'M FORCED TO PURCHASE ANOTHER VOLKSWAGEN.... NOT FAIR AT ALL....

Mileage: 62,000

Sep 30, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Sep 22, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Sep 22, 2016 Crash

TL* THE CONTACT OWNED A 2012 VOLKSWAGEN CC. WHILE MAKING A LEFT TURN AT A GREEN LIGHT, ANOTHER VEHICLE RAN A RED LIGHT AND CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT WAS NOT NOTIFIED OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS). THE DRIVER SUSTAINED WHIPLASH, NECK LIGAMENT PAINS, AND SHOULDER AND WRIST PAINS ON THE LEFT SIDE. ONE PASSENGER SUSTAINED WHIPLASH, AND NECK AND BACK PAINS. ANOTHER PASSENGER SUSTAINED WHIPLASH AND ABDOMEN PAINS. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY CLAIMED THE VEHICLE AS A TOTAL LOSS AND IT WAS TOWED TO A REPAIR CENTER. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 65,789.

Mileage: 65,789

Sep 19, 2016

TAKATA RECALL. I HAVE BEEN TRYING TO GET THIS AIRBAG REPLACED IN MY DAUGHTERS CAR. WE LIVE IN FLORIDA AND HER CAR IS LISTED ON THE RECALL LIST WHICH IS STILL OPEN. I PRAY EVERYDAY THAT SHE IS SAFE IN THIS CAR, WE CAN NOT AFFORD TO REPLACE AN ENTIRE CAR OR GET A RENTAL FOR MONTHS AT A TIME.

Mileage: 80,000

Sep 18, 2016

TAKATA RECALL I PURCHASED A CPO CVW CC SPORT FROM AND HAVE GONE TO MY LOCAL VW DEALER IN LA QUINTA CALIFORNIA SEVERAL TIMES ABOUT THIS RECALL. I AM AN 82-YEAR OLD WOMAN THAT FREQUENTLY TRAVELS BY CAR BETWEEN LA QUINTA AND LOS ANGELES. I AM VERY CONCERNED ABOUT BEING IN AN ACCIDENT ALONG THE MUCH TRAVELED HIGHWAYS BETWEEN THE TWO AREAS KNOWING MY AIR-BAG MIGHT NOT WORK. I HAVE HAD ARTERIAL STENTS IMPLANTED AND SHOULD I GET IN AN ACCIDENT THE DEBRIS FROM A FAULTY AIRBAG COULD KILL ME. I NEED THIS FIXED OR VW SHOULD OFFER TO REPLACE MY CAR. WHAT CAN I DO? CAN YOU HELP IN ANY WAY? THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Sep 16, 2016

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Sep 10, 2016

TAKATA RECALL- I WAS SENT NOTIFICATION ABOUT THE RECALL VIA MAIL BACK IN FEBRUARY. I CALLED THE NUMBER LISTED TO GET MORE INFORMATION AS WELL AS SET UP A DATE TO TAKE CARE OF THE ISSUE. I WAS INFORMED THAT NO RESOLUTION HAD BEEN PUT INTO PLACE AT THAT TIME. MY VEHICLE IS STATIONARY AT THIS POINT, I WOULD LIKE TO DRIVE MY CAR AND NOT BE IN FEAR OF MY LIFE WITH SOMETHING THAT WOULD HOPEFULLY SAFE MY LIFE AND NOT TAKE MY LIFE. IF WOULD LIKE TO GIVE THE CAR BACK TO THE DEALERSHIP AND START OVER.IT IS NOT FAIR THAT I HAVE PURCHASED THIS VEHICLE HAVE NOT USED IT AS I PLEASE BECAUSE OF THE FEAR OF THE METAL FRAGMENTS IN THE AIRBAGS.I WOULD LIKE A RESOLUTION IMMEDIATELY SO THAT I CAN IN FULL CONFIDENCE DRIVE AND ENJOY MY VEHICLE. I PURCHASED IT IN 2013 WITH JUST 23,000 MILES AND AS OF THIS DATE IT HAS ONLY 60,000. THANK YOU VERY MUCH FOR YOUR TIME. *TR

Sep 3, 2016

"TAKATA RECALL" WILL THE PROBLEM BE FIXED, I DO NOT WANT TO PURCHASE ANOTHER CAR AT THIS TIME, BUT IT LOOKS AS IF I WILL BE FORCED TO DO SO. I ALSO HAVE SOME ELECTRICAL ISSUES WITH THE CAR THE AIR PRESSURE IN THE TIRES AND THE LIGHTS KEEP GOING OUT TO REPLACE THEM EVERY 4 TO 6 MONTHS IS CRAZY.. THE DEALERSHIP HERE WANTS TO PUT ME IN A NEW CAR AND AS HE SAID EAT THE COST TO REPLACE, WHY DON'T THEY JUST PAY OFF THE CAR AND I CAN CUT MY LOSSES AND START OVER WITH A CAR OF MY CHOICE, I'M BEING FORCED BACK INTO A VW CAR?

Aug 29, 2016

TAKATA RECALL - THE RECALL WAS ANNOUNCED 2/2016. IT IS NOW ALMOST 9/2016 AND VOLKSWAGEN REPORTS THAT THERE IS NO REMEDY YET. THIS AIRBAG ISSUE IS POTENTIALLY LETHAL AND THEY ARE LETTING PEOPLE CONTINUE TO DRIVE AROUND. WHERE IS THE ACCOUNTABILITY?

Aug 4, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Aug 2, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Aug 1, 2016

TAKATA RECALL I'M CONCERNED THAT I STILL CANNOT GET MY AIRBAG REPLACED

Jul 15, 2016

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED AND CAUSED THE HORN AND BLUETOOTH TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 83,000

May 31, 2016

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mar 10, 2016 Crash

WEDNESDAY ON MY HOME I'M DRIVING GOING ABOUT 35MPH GEARING DOWN AS I AM COMING UP TO A TOLE BOOTH WHEN I NOTICE THAT BRAKES LITERALLY HAVE SHUT OFF. I'M PRESSING THE PETAL REPEATEDLY AS HARD AND AS FAST AS I CAN TO GET THEM TO WORK BUT THEY ENDED FAILING AND I RAN INTO SOMEONE AND WENT THROUGH THE TOLE BOOTH AND ROLLED STOPPED 80 YARDS AFTER THE CRASH BECAUSE THE BRAKES STILL DID NOT WORK AFTER THE CRASH .WITH AIRBAG NOT DEPLOYING. IT WAS A VERY TRAUMATIC EXPERIENCE, I NO LONGER FEEL COMFORTABLE IN A VEHICLE I WAS SO HAPPY WITH MOMENTS BEFORE THIS HAPPENED.

Mileage: 52,000

Mar 10, 2016 Crash

IN A FRONT END COLLISION WHILE SLOWING DOWN ON INTERSTATE 84, ON OCTOBER 15, 2015, THE AIR BAG DID NOT RELEASE. THIS RESULTED IN A FRACTURED STERNUM AND A HOSPITAL STAY. THE POLICE REPORT WITH THE CONNECTICUT STATE POLICE IS CASE NUMBER 1500606623 PER ARTICLE IN USA TODAY -- 8.15.15, THIS CAR IS INCLUDED IN A RECALL DUE TO AIRBAGS NOT DEPLOYING.

Mileage: 35,000

Oct 8, 2015

TL* THE CONTACT OWNS A 2012 VOLKWAGEN CC. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START INTERMITTENTLY. THE EPC, THE BATTERY, THE ENGINE, AND THE AIR BAG WARNING INDICATORS ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS); HOWEVER, THE DEALER STATED THEY WOULD NOT REPAIR THE CLOCK SPRING UNDER THE RECALL. MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.

Mileage: 63,000

Sep 1, 2015

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. WHILE IN PARK, THE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT ALL THE CONTROLS ON THE STEERING WHEEL FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE STEERING WHEEL CLOCK SPRING AND STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.

Mileage: 33,000

Jul 1, 2015

MY STEERING WHEEL ELECTRICAL AND AIR BAG STOPPED WORKING AFTER I MADE A TURN WHILE DRIVING. I FOUND OUT IT WAS THE CLOCK SPRING AFTER TAKING IT IN. THE CAR HAD ONLY BEEN DRIVEN FOR ABOUT 38,000 MILES AND SOMETHING LIKE THAT SHOULD NOT HAPPEN THAT EARLY. VOLKSWAGEN HAS NOT DONE ANYTHING ABOUT IT YET EITHER.

Mileage: 38,000

Jun 24, 2015

ERROR AIR BAG ERROR WAS THE ERROR THAT APPEARS ON MY DISPLAY WHEN I TURN ON CAR. HORN & ALL BUTTONS ON STEERING WHEEL STOPPED WORKING. THIS IS ON THE VW CC YEAR IS 2012. I AM TOLD BY SERVICE DEPARTMENT IT IS DUE TO A FAILURE OF THE CLOCKSPRING HENCE I MUST REPLACE THE CLOCKSPRING WITH CONTROL UNIT AND PART ONLY IS ALMOST 450 DOLLARS, AND LABOR IS ADDITIONAL.

Mileage: 10,300

Jun 24, 2015

TURNING THE STEERING WHEEL AT LOW SPEED AS I WAS EXITING A PARKING LOT AND HEARD A METALLIC SOUND AND STEERING GOT VERY TIGHT, SEVERAL WARNING LEDS PRESENTED ON THE DASH DISPLAY INDICATING AIR BAG FAILURES. ALL FEATURES INCORPORATED WITH THE STEERING WHEEL WERE INOPERABLE INCLUDING THE HORN. TOOK VEHICLE TO VW DEALER, SERVICE TECH CODES INDICATED THE SCCM MODULE/CLOCK SPRING HAS FAILED AND NEEDS TO BE REPLACED ASAP AT A COST OF ~ $ 800.00

Mileage: 31,003

Apr 21, 2015

I HAVE NEVER HAD ANY PROBLEMS. NEVER IN AN ACCIDENT OR HAD ANYTHING REPLACED. ALL MAINTENANCE UP TO DATE. STARTED THE CAR WITH NO ISSUES. CONTINUED TO DRIVE GOING 35MPH NORMAL DRIVING CONDITIONS AND MULTIPLE WARNING LIGHTS APPEARED. ABS. POWER STEERING, EMERGENCY BRAKE, AND AIR BAG. TOOK IT TO CLOSEST AUTO REPAIR TO MAKE SURE NOTHING DANGEROUS WAS ABOUT TO OCCUR. QUICK DIAGNOSTIC AND THEY SAID ALL PROBLEMS ARE ELECTRICAL. NOTHING PHYSICALLY WRONG WITH THE CAR AND WILL LIKELY NEED NEW SENSORS AND CLOCKSPRING. *TR

Mileage: 55,000

Mar 31, 2015

VEHICLE WAS BEING TURNED AROUND IN A PARKING LOT WHEN A CLICKING NOISE WAS HEARD. THE AIR BAG LIGHT ILLUMINATED AND ALL OF THE STEERING WHEEL FUNCTIONS (I.E. HORN, RADIO CONTROLS, ETC.) STOPPED WORKING. TOOK IT INTO THE VOLKSWAGEN DEALERSHIP AND WAS INFORMED THAT IT WAS THE "CLOCK SPRING " IN THE STEERING WHEEL WAS IN NEED OF REPLACEMENT. *TR

Mileage: 52,000

Mar 3, 2015

I PURCHASED MY 2012 VW CC IN SEPT. 2014. I BOUGHT THE VEHICLE WITH APPROXIMATELY 26000 MILES ON IT. SINCE PURCHASING THE VEHICLE, THE DRIVERS SEAT NO LONGER HEATS (QUOTED $980 FOR REPAIR) AND THE CLOCK SPRING HAS FAILED (QUOTED $450 FOR REPAIR). I CAN UNDERSTAND THE SEAT MAYBE HAVING AN ISSUE, BUT CONSIDERING I ONLY PURCHASED THE VEHICLE LESS THAN 6 MONTHS AGO VW HAS FAILED TO PROVIDE CUSTOMER SERVICE ON THIS ISSUE. I DONT UNDERSTAND HOW THE CLOCK SPRING IS NOT COVERED UNDER ANY WARRANTY. SINCE THE CLOCK SPRING HAS FAILED THE HORN, THE CONTROLS ON THE STEERING WHEEL, AND THE AIRBAG (TO MY UNDERSTANDING) DOES NOT FUNCTION.THERE IS ALSO AND ERROR MESSAGE FOR THE AIRBAG ALSO. THIS IS A MAJOR SAFETY ISSUE. MY VEHICLE WILL NOT PASS A STATE INSPECTION WITHOUT THE HORN FUNCTIONING. THIS IS NOT COSMETIC, AND I WANT VW TO EXPLAIN WHAT CAUSES THIS ITEM TO FAIL. ITS OBVIOUSLY A FAULTY PART OF THE VEHICLE THAT SIMPLY "GOES OUT". AT 30K MILES? THERE IS NO WAY FOR ME TO BREAK THIS PART, ALL I DID WAS TURN THE WHEEL TO THE LEFT WHEN IN A PARKING LOT AND THE PART FAILED. BASED ON MY RESEARCH THIS IS A COMMON AND COSTLY ISSUE FOR VW OWNERS. VW CUSTOMER CARE HAS NOT HELPED IN ANY WAY EITHER. THIS PART WILL FAIL SIMPLY BY USING THE BASIC FUNCTIONS OF THE VEHICLE.. THE TURNING OF THE STEERING WHEEL. I HAVE SPENT MORE MONEY REPAIRING THIS VEHICLE IN THE FIRST 6 MONTHS OF OWING IT THAT I EXPECTED TO HAVE FOR A WHILE. *TR

Mileage: 31,000

Feb 17, 2015

MY 2012 VOLKSWAGEN CC SPORT AIRBAG LIGHT CAME ON AFTER MY HUSBAND ADJUSTED THE DRIVER SEAT. I TOOK IT TO THE DEALER AND THEY TOLD ME IT WAS THE CONTROL UNIT ( CLOCK SPRING) THE DEALERSHIP TOLD ME IF I DROVE IT AND GOT IN AN ACCIDENT THE AIRBAGS WOULD NOT DEPLOY. MY CAR IS JUST OVER 80 THOUSAND MILES. I CONTACTED VOLKSWAGEN CUSTOMER CARE VIA PHONE AND THEY WOULD NOT ACCEPT ANY RESPONSIBILITY AND JUST DISMISSED ME SAYING MY CAR HAS EXCESSIVE MILEAGE. I DISAGREE WITH THIS STATEMENT! I THINK THAT AIRBAGS THAT WON'T DEPLOY ON A CAR THAT IS A 2012 SHOULD REMAIN UNDER AN UNSPOKEN WARRANTY THAT PROTECTS MY FAMILY IN AN ACCIDENT! AFTER MY REVIEW OF ONLINE COMPLAINTS ON VOLKSWAGENS I SEE THAT I AM NOT THE ONLY ONE THAT HAS EXPERIENCED FAULTY AIR BAGS WITH A VOLKSWAGEN. I WILL NEVER BUY ANOTHER VOLKSWAGEN. I WAS VERY DISSATISFIED WITH THE CUSTOMER CARE SERVICE FROM VOLKSWAGEN OR SHOULD I SAY LACK THERE OF!!!! *TR

Mileage: 80,000