2015 VOLKSWAGEN E-GOLF Problems & Recalls
Detailed safety information and owner complaints
Problem Breakdown
Compare to Other Years
Common Problems
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 201...
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 e-Golf vehicles manufactured May 21, 2014, to March 1, 2016. Oversensitive diagnostics for the high-voltage ba...
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Jetta vehicles manufactured September 8, 2014, to November 28, 2014, Golf vehicles manufactured April 2, 2014, to De...
I was driving and the car shuddered and lost all power and would not accelerate. The car glided to a stop, but there were no shoulders so I was stuck blocking traffic. Later, the police helped push it to a side street where it was safe to park. The dashboard displayed the following error: "Er...
I was driving and the car shuddered and lost all power and would not accelerate. The car glided to a stop, but there were no shoulders so I was stuck blocking traffic. Later, the police helped push it to a side street where it was safe to park. The dashboard displayed the following error: "Er...
There is a known issue regarding a software update required to keep using the heat and cooling options on 2015 and older eGOLF models. Without this patch the heating and cooling of the vehicle will cease to operate. This includes the defogging capability for front and side windows in cold weather. O...
The trim located around the gear selectors has separated leaving a sharp chrome edge that cuts your hand when reaching into the cubby beyond the shifter. This issue was corrected by VW Canada in a recall but not by VW US. It is a known issue and is prevalent across the golf lineup.
CAR WAS IN MOTION ON A CITY STREET AND SUDDENLY LOST POWER. PULLED OFF ROAD, WAITED AND RESTARTED VEHICLE WITH NORMAL FUNCTION. EVALUATED AT VW DEALER AND TOLD THE DC-DC CONVERTOR IS NOT WORKING PROPERLY AND SHUTTING DOWN THE MOTOR. THIS PART WAS PART OF A PRIOR SAFETY RECALL BY NHSTA, AND THE CAR...
Mileage: 27,500
CAR WAS IN MOTION ON A CITY STREET AND SUDDENLY LOST POWER. PULLED OFF ROAD, WAITED AND RESTARTED VEHICLE WITH NORMAL FUNCTION. EVALUATED AT VW DEALER AND TOLD THE DC-DC CONVERTOR IS NOT WORKING PROPERLY AND SHUTTING DOWN THE MOTOR. THIS PART WAS PART OF A PRIOR SAFETY RECALL BY NHSTA, AND THE CAR...
Mileage: 27,500
CAR WAS IN MOTION ON A CITY STREET AND SUDDENLY LOST POWER. PULLED OFF ROAD, WAITED AND RESTARTED VEHICLE WITH NORMAL FUNCTION. EVALUATED AT VW DEALER AND TOLD THE DC-DC CONVERTOR IS NOT WORKING PROPERLY AND SHUTTING DOWN THE MOTOR. THIS PART WAS PART OF A PRIOR SAFETY RECALL BY NHSTA, AND THE CAR...
Mileage: 27,500
WHEN I WENT TO UNPLUG MY CAR IN MY GARAGE, THE CHARGING PORT WOULD NOT RELEASE THE CHARGER. WHEN I LOOKED IT UP ONLINE, I FOUND THAT MANY PEOPLE WHO OWNED 2015 E-GOLFS HAD THE EXACT SAME PROBLEM AND THAT NONE OF THE ELECTRICAL RESETS WOULD WORK TO GET THE CHARGING PORT TO RELEASE THE CHARGING CABLE....
Mileage: 15,000
THE VEHICLE INTERMITTENTLY WILL NOT UNLOCK/RELEASE THE CHARGING CONNECTOR FROM THE CONNECTION PORT. WHEN THIS OCCURS, THE EMERGENCY RELEASE PROCEDURE FOR THE VEHICLE WILL NOT RELEASE THE CHARGING CONNECTOR. THE CHARGING STATUS INDICATOR IS RED. EVENTUALLY CONNECTOR FINALLY RELEASES BUT AFTER EITHER ...
Mileage: 25,000
THE VEHICLE INTERMITTENTLY WILL NOT UNLOCK/RELEASE THE CHARGING CONNECTOR FROM THE CONNECTION PORT. WHEN THIS OCCURS, THE EMERGENCY RELEASE PROCEDURE FOR THE VEHICLE WILL NOT RELEASE THE CHARGING CONNECTOR. THE CHARGING STATUS INDICATOR IS RED. EVENTUALLY CONNECTOR FINALLY RELEASES BUT AFTER EITHER ...
Mileage: 25,000
THE VEHICLE INTERMITTENTLY WILL NOT UNLOCK/RELEASE THE CHARGING CONNECTOR FROM THE CONNECTION PORT. WHEN THIS OCCURS, THE EMERGENCY RELEASE PROCEDURE FOR THE VEHICLE WILL NOT RELEASE THE CHARGING CONNECTOR. THE CHARGING STATUS INDICATOR IS RED. EVENTUALLY CONNECTOR FINALLY RELEASES BUT AFTER EITHER ...
Mileage: 25,000
THE 2015 EGOLF LOCKS THE CHARGING CONNECTOR ONTO THE VEHICLE DURING CHARGING. THIS FUNCTIONALITY HAS TWO (AT LEAST) BENEFITS TO THE VEHICLE OPERATOR. ONE BENEFIT IS THAT THE (VERY EXPENSEIVE) CAR CHARGER'S POWER SUPPLY CAN'T EASILY BE STOLEN DURING CHARGING. A SECOND, SAFETY-CENTRIC, FUNCTION IS DER...
Mileage: 47,000
EV CHARGER WILL NOT DISENGAGE FROM PORT EVEN WHEN CAR IS UNLOCKED WITH REMOTE. RED LIGHT INDICATING CHARGING FAILURE REMAINS AND CHARGER MUST BE REMOVED USING EMERGENCY DISENGAGE PIN WHICH IS DIFFICULT TO ACCESS AND CAR IS IMMOBILIZED WHILE CHARGER REMAINS STUCK. ELECTRICAL ERROR MESSAGE REQUESTING ...
Mileage: 26,415
CHARGE PORT LOCK WOULD NOT RELEASE CHARGING CABLE AFTER CHARGING IS DONE. RESULTS IN STUCK CHARGING CABLES AT PUBLIC CHARGING STATIONS.
Mileage: 40,000
CAR WILL NOT DETACH/RELEASE FROM CHARGER IN INTERMITTENT BUT REGULARLY OCCCURRING FREQUENCY. HAPPEN ABOUT ONCE WEEKLY. LEAVES DRIVER STRANDED. HAVE NOW STARTED USING RUBBER MALLET TO TAP CHARGER FREE. VEHICLE IS ALWAYS STATIONARY.
Mileage: 50,000
MY VEHICLE IS PARKED PLUGGED INTO A 240 V CHARGING STATION IN MY GARAGE/DRIVEWAY. I CANNOT DISCONNECT THE CHARGER BECAUSE THE RED LIGHT ON MY CAR IS ON SOLID RED AND THE LOCK WILL NOT DISENGAGE. ACCORDING TO THE MANUAL, WHEN THE LIGHT COMES ON RED SOLID TO SEEK EXPERT ADVICE. HOWEVER, NO ONE AT T...
Mileage: 21,000
TODAY, WHILE DRIVING ON LOCAL ROAD, CAR STARTED TO SHAKE AND MESSAGE APPEARED "BATTERY MALFUNCTION" AND CAR JUST DIED WHILE RUNNING 40 MPH. AFTER I TURNED IT OFF AND ON AFTER FEW MINS EVERYTHING WAS FINE FOR ANOTHER COUPLE OF HUNDREDS FEET AND THEN IT REPEATED AGAIN. THIS TIME WHILE I WAS ON THE TRA...
Mileage: 27,000
THE 2015 AND 2016 EGOLF'S HAVE A CHARGING FAULT WHICH PREVENTS THE CHARGE PLUG FROM BEING REMOVED FROM THE CAR. THIS PERMANENTLY ATTACHES THE CAR TO THE CHARGER IT IS CONNECTED TO, BE IT AT HOME, IN A MALL, AT THE GROCERY, ETC. THE ISSUE IS DESCRIBED IN DETAIL HERE: HTTP://WWW.MYVWEGOLF.COM/FORUM...
Mileage: 35,614
CHARGER THAT CAME WITH THE CAR WAS STUCK AND COULD NOT BE REMOVED FROM CHARGING PORT. NORMAL PROCEDURE IS TO UNLOCK THE CAR, WHICH UNLOCKS THE CHARGER PIN AND ALLOWS IT TO BE REMOVED. I REPEATED THE PROCESS MULTIPLE TIMES, UNPLUGGED THE CHARGER FROM THE WALL OUTLET, TURNED CAR OFF AND ON, ETC. EVENT...
I EXPERIENCED THIS ERROR "ELECTRICAL SYSTEM FAILURE: STOP!". I COULDN'T USE MY CAR. I HAD TO WAIT FOR COUPLE OF MINUTES AND AFTER THIS EVERITHING WAS BACK TO NORMAL
Mileage: 25,555
I EXPERIENCED THIS ERROR "ELECTRICAL SYSTEM FAILURE: STOP!". I COULDN'T USE MY CAR. I HAD TO WAIT FOR COUPLE OF MINUTES AND AFTER THIS EVERITHING WAS BACK TO NORMAL
Mileage: 25,555
AFTER CHARGING TIME RESUMED, THE CAR DOESN'T RELEASE THE CHARGE PLUG . CHARGE LIGHT TURNED RED.-LOCK WON'T RELEASE.-THE CAR IS STUCK BECAUSE THE PIN IS STUCK AND IT WON'T UNLOCK. AT THE END OF THE DAY IT UNLOCKED BY ITSELF NOW IT HAPPENED FOR THE SECOND TIME AFTER ONLY 3 DAYS SINCE LAST TIME.
Mileage: 19,000
THERE ARE MULTIPLE CONDITIONS UNDER WHICH THE CAR'S CHARGING CONNECTOR ALLOWS REMOVAL OF THE PLUG FROM THE VEHICLE WHILE POWER IS ENGAGED. THIS HAS LEAD TO SPARKS BEING GENERATED ON REMOVAL. THE CONDITIONS INVOLVE THE FAILURE OF THE PHYSICAL LOCKING PIN ON THE CHARGE PORT, AND VW'S INCOMPLETE IMPL...
Mileage: 4,800
AT ABOUT 17500 MILE ON ODOMETER, I HAD JUST UNPLUGGED THIS ELECTRIC CAR FROM A PUBLIC LEVEL 2 CHARGING STATION AND SAW A WARNING "ERROR: ELECTRICAL SYSTEM. STOP!". I ASSUMED IT WAS JUST A LIGHT WHEN FIRST TURNING THE CAR ON SO SHIFTED INTO REVERSE. ( I WAS PARKED IN A STANDARD PARKING LOT, RACK...
Mileage: 17,653
AT ABOUT 17500 MILE ON ODOMETER, I HAD JUST UNPLUGGED THIS ELECTRIC CAR FROM A PUBLIC LEVEL 2 CHARGING STATION AND SAW A WARNING "ERROR: ELECTRICAL SYSTEM. STOP!". I ASSUMED IT WAS JUST A LIGHT WHEN FIRST TURNING THE CAR ON SO SHIFTED INTO REVERSE. ( I WAS PARKED IN A STANDARD PARKING LOT, RACK...
Mileage: 17,653
AT ABOUT 17500 MILE ON ODOMETER, I HAD JUST UNPLUGGED THIS ELECTRIC CAR FROM A PUBLIC LEVEL 2 CHARGING STATION AND SAW A WARNING "ERROR: ELECTRICAL SYSTEM. STOP!". I ASSUMED IT WAS JUST A LIGHT WHEN FIRST TURNING THE CAR ON SO SHIFTED INTO REVERSE. ( I WAS PARKED IN A STANDARD PARKING LOT, RACK...
Mileage: 17,653
ON AUGUST 28 2016 PRIOR TO CHARGING E-GOLF, CHARGING SYSTEM FAILED CAUSING THE DAMAGE ON THE ELECTRICAL SYSTEM AND BATTERY. THE CAR WAS PARKED ON THE UCSD THORNTON PARKING LOT. AT THAT TIME CAR ODOMETER SHOWS 8727 MILES. VOLKSWAGEN DIDN'T (FAILED TO) INFORM ME ABOUT THE RECALL FOR THE SOFTWARE THAT ...
Mileage: 8,727
ON AUGUST 28 2016 PRIOR TO CHARGING E-GOLF, CHARGING SYSTEM FAILED CAUSING THE DAMAGE ON THE ELECTRICAL SYSTEM AND BATTERY. THE CAR WAS PARKED ON THE UCSD THORNTON PARKING LOT. AT THAT TIME CAR ODOMETER SHOWS 8727 MILES. VOLKSWAGEN DIDN'T (FAILED TO) INFORM ME ABOUT THE RECALL FOR THE SOFTWARE THAT ...
Mileage: 8,727
VEHICLE WAS TRAVELLING ~40 MPH ON PUBLIC ROAD. REACHED DOWN TO PRESS "MODE" BUTTON TO LEFT OF SHIFTER TWICE TO SWITCH TO ECO MODE. PRESSED "POWER" BUTTON BY MISTAKE. TWO PRESSES OF POWER BUTTON CAUSES VEHICLE TO SHUT OFF, EVEN WHILE MOVING. VEHICLE SUFFERED TOTAL LOSS OF POWER. WAS ABLE TO BRING VEH...
Mileage: 1,500
VEHICLE WAS TRAVELLING ~40 MPH ON PUBLIC ROAD. REACHED DOWN TO PRESS "MODE" BUTTON TO LEFT OF SHIFTER TWICE TO SWITCH TO ECO MODE. PRESSED "POWER" BUTTON BY MISTAKE. TWO PRESSES OF POWER BUTTON CAUSES VEHICLE TO SHUT OFF, EVEN WHILE MOVING. VEHICLE SUFFERED TOTAL LOSS OF POWER. WAS ABLE TO BRING VEH...
Mileage: 1,500
VEHICLE WAS TRAVELLING ~40 MPH ON PUBLIC ROAD. REACHED DOWN TO PRESS "MODE" BUTTON TO LEFT OF SHIFTER TWICE TO SWITCH TO ECO MODE. PRESSED "POWER" BUTTON BY MISTAKE. TWO PRESSES OF POWER BUTTON CAUSES VEHICLE TO SHUT OFF, EVEN WHILE MOVING. VEHICLE SUFFERED TOTAL LOSS OF POWER. WAS ABLE TO BRING VEH...
Mileage: 1,500
AFTER THE VEHICLE IS DONE CHARGING USING THE J1772 PLUG (L2 OR L1 CHARGING), THE PLUG REMAINS LOCKED TO THE VEHICLE CHARGING INLET. PRESSING THE J1772 PLUG BUTTON DOES NOT RELEASE THE PLUG AS THE CAR MUST BE UNLOCKED USING A KEY TO RELEASE THE PLUG. IN A PUBLIC CHARGING LOCATION, ANOTHER EV DRIVER A...
Mileage: 7,000
AFTER THE VEHICLE IS DONE CHARGING USING THE J1772 PLUG (L2 OR L1 CHARGING), THE PLUG REMAINS LOCKED TO THE VEHICLE CHARGING INLET. PRESSING THE J1772 PLUG BUTTON DOES NOT RELEASE THE PLUG AS THE CAR MUST BE UNLOCKED USING A KEY TO RELEASE THE PLUG. IN A PUBLIC CHARGING LOCATION, ANOTHER EV DRIVER A...
Mileage: 7,000
I WAS DRIVING THE ALL-ELECTRIC CAR HOME FROM WORK ON A 3/4 CHARGE (~75 MILES REMAINING RANGE) WHEN I NOTICED TWO FAST, SPLIT-SECOND JERKING MOTIONS, ABOUT 30 SECONDS APART. WITHIN ANOTHER MINUTE, THE CAR'S DASH SYSTEM SOUNDED AN ALARM AND AN ERROR POPPED UP ON THE DASH SCREEN, SAYING "ERROR: ELECTR...
Mileage: 2,576
TRIED TO START THE CAR AND ERROR MESSAGE APPEARED ON DASH. MESSAGE READ "ELECTRICAL SYSTEM FAILURE". TURNED CAR COMPLETELY OFF, WAITED APPROX. 1 MINUTE THEN STARTED CAR AGAIN WITH NO PROBLEM.
Mileage: 9,500
THE E-GOLF LOST ABILITY TO DRIVE, THERE IS A RED TRIANGLE WITH AN EXCLAMATION MARK ON THE DASH, AND THE RED CAR ICON WITH AN EXCLAMATION ON IT, INDICATING A "ELECTRICAL ERROR" ACCORDING TO THE MANUAL. ALL OTHER FUNCTIONS OF THE CAR SEEM TO BE WORKING, EXCEPT IT WON'T START, AND THE KEY FOB LOCK/UNLO...
Mileage: 1,020
WHILE DRIVING APPROXIMATELY 25-30 MPH, THE VEHICLE SHUDDERED BRIEFLY, AND THE ELECTRIC DRIVE TURNED OFF. THE DRIVER AIRBAG WAS DISABLED, IN ADDITION TO STEERING AND BRAKE ASSIST, AND OTHER SAFETY FEATURES. THE WARNING MESSAGE APPEARED ON THE MULTIFUNCTION DISPLAY STATING "ELECTRICAL SYSTEM FAILURE...
Mileage: 2,800
WHILE DRIVING APPROXIMATELY 25-30 MPH, THE VEHICLE SHUDDERED BRIEFLY, AND THE ELECTRIC DRIVE TURNED OFF. THE DRIVER AIRBAG WAS DISABLED, IN ADDITION TO STEERING AND BRAKE ASSIST, AND OTHER SAFETY FEATURES. THE WARNING MESSAGE APPEARED ON THE MULTIFUNCTION DISPLAY STATING "ELECTRICAL SYSTEM FAILURE...
Mileage: 2,800
I JUST EXPERIENCED THIS ERROR "ELECTRICAL SYSTEM FAILURE: STOP!" ON THE WAY HOME FORM SAN FRANCISCO TO OAKLAND THANKFULLY I WAS ALREADY OVER THE BAY BRIDGE. THE CAR JUST LOST POWER AND STOPPED. AFTER THE CAR STOPPED I PUT ON THE HAZARDS PUT ON THE BREAK AND TURNED THE CAR OFF I HAD TO DO ABOUT 5 ATT...
Mileage: 700
I JUST EXPERIENCED THIS ERROR "ELECTRICAL SYSTEM FAILURE: STOP!" ON THE WAY HOME FORM SAN FRANCISCO TO OAKLAND THANKFULLY I WAS ALREADY OVER THE BAY BRIDGE. THE CAR JUST LOST POWER AND STOPPED. AFTER THE CAR STOPPED I PUT ON THE HAZARDS PUT ON THE BREAK AND TURNED THE CAR OFF I HAD TO DO ABOUT 5 ATT...
Mileage: 700
THE E-GOLF WAS IN MOTION ON A PEDESTRIAN ROAD, THE VEHICLE STOPPED WITHOUT WARNING. THEN, A MESSAGE DISPLAYED STATING SOMETHING LIKE "ERROR: ELECTRICAL SYSTEM." THE CAR WOULD NOT MOVE AT ALL. THE CAR WAS TURNED OFF AND ON AGAIN, YET NOTHING HAPPENED; IT COULD NOT BE RESTARTED, THE WINDOWS WOULDN'...
Mileage: 2,250
THE E-GOLF WAS IN MOTION ON A PEDESTRIAN ROAD, THE VEHICLE STOPPED WITHOUT WARNING. THEN, A MESSAGE DISPLAYED STATING SOMETHING LIKE "ERROR: ELECTRICAL SYSTEM." THE CAR WOULD NOT MOVE AT ALL. THE CAR WAS TURNED OFF AND ON AGAIN, YET NOTHING HAPPENED; IT COULD NOT BE RESTARTED, THE WINDOWS WOULDN'...
Mileage: 2,250
THE E-GOLF WAS IN MOTION ON A PEDESTRIAN ROAD, THE VEHICLE STOPPED WITHOUT WARNING. THEN, A MESSAGE DISPLAYED STATING SOMETHING LIKE "ERROR: ELECTRICAL SYSTEM." THE CAR WOULD NOT MOVE AT ALL. THE CAR WAS TURNED OFF AND ON AGAIN, YET NOTHING HAPPENED; IT COULD NOT BE RESTARTED, THE WINDOWS WOULDN'...
Mileage: 2,250
I WAS DRIVING MY 5-MONTH OLD VW E-GOLF ON A CITY ROAD WITH HEAVY TRAFFIC AND TRAVELING ABOUT 35-40 MPH WHEN ALL OF SUDDEN MY ELECTRIC CAR SHUT OFF AND CAME TO A SHUDDERING STOP. IT FELT ALMOST LIKE ANOTHER CAR HAD HIT ME FROM BEHIND. THE ELECTRIC VW GOLF CAME TO SUCH AN ABRUPT STOP THAT THE CAR BE...
Mileage: 2,300
I WAS DRIVING MY 5-MONTH OLD VW E-GOLF ON A CITY ROAD WITH HEAVY TRAFFIC AND TRAVELING ABOUT 35-40 MPH WHEN ALL OF SUDDEN MY ELECTRIC CAR SHUT OFF AND CAME TO A SHUDDERING STOP. IT FELT ALMOST LIKE ANOTHER CAR HAD HIT ME FROM BEHIND. THE ELECTRIC VW GOLF CAME TO SUCH AN ABRUPT STOP THAT THE CAR BE...
Mileage: 2,300
I WAS DRIVING MY 5-MONTH OLD VW E-GOLF ON A CITY ROAD WITH HEAVY TRAFFIC AND TRAVELING ABOUT 35-40 MPH WHEN ALL OF SUDDEN MY ELECTRIC CAR SHUT OFF AND CAME TO A SHUDDERING STOP. IT FELT ALMOST LIKE ANOTHER CAR HAD HIT ME FROM BEHIND. THE ELECTRIC VW GOLF CAME TO SUCH AN ABRUPT STOP THAT THE CAR BE...
Mileage: 2,300