10
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Engine And Engine Cooling Complaints

Showing 10 of 10
Feb 24, 2021 113,000 mi

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN EOS. THE CONTACT STATED WHILE DRIVING 15 MPH, THE VEHICLE MADE A LOUD SOUND AND WHITE SMOKE EMERGED FROM THE EXHAUST PIPE. THE CONTACT STATED WHILE PULLING OVER TO THE SIDE OF THE ROAD, THE VEHICLE STALLED. THE CONTACT STATED SHE WAITED 30 MINUTES TO RESTART THE VEHICLE AND DROVE THE VEHICLE HOME. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED AND THE WHITE SMOKE COMING FROM THE EXHAUST RECURRED. THE CONTACT STATED SHE TOOK HER VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE FAILURE AS A FAULTY TURBO UNIT. THE DEALER ISLAND VOLKSWAGEN (1632 ISLAND BLVD, STATEN ISLAND NY 10305) WAS CONTACTED FOR PARTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 113,000.

Feb 24, 2021 113,000 mi

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN EOS. THE CONTACT STATED WHILE DRIVING 15 MPH, THE VEHICLE MADE A LOUD SOUND AND WHITE SMOKE EMERGED FROM THE EXHAUST PIPE. THE CONTACT STATED WHILE PULLING OVER TO THE SIDE OF THE ROAD, THE VEHICLE STALLED. THE CONTACT STATED SHE WAITED 30 MINUTES TO RESTART THE VEHICLE AND DROVE THE VEHICLE HOME. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED AND THE WHITE SMOKE COMING FROM THE EXHAUST RECURRED. THE CONTACT STATED SHE TOOK HER VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE FAILURE AS A FAULTY TURBO UNIT. THE DEALER ISLAND VOLKSWAGEN (1632 ISLAND BLVD, STATEN ISLAND NY 10305) WAS CONTACTED FOR PARTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 113,000.

Nov 17, 2011 23,000 mi

I WAS DRIVING OUT OF MY DRIVEWAY, GOING ABOUT 10 MPH, FOR LESS THAN 100 YARDS AND THE RED WARNING LIGHTS CAME ON INDICATING "ENGINE FAILURE", "DO NOT DRIVE THE VEHICLE"! I DROVE HOME AND TURNED OFF THE IGNITION AND CALLED VW DEALER TO HAVE THE VEHICLE TOWED. *TR

Nov 17, 2011 23,000 mi

I WAS DRIVING OUT OF MY DRIVEWAY, GOING ABOUT 10 MPH, FOR LESS THAN 100 YARDS AND THE RED WARNING LIGHTS CAME ON INDICATING "ENGINE FAILURE", "DO NOT DRIVE THE VEHICLE"! I DROVE HOME AND TURNED OFF THE IGNITION AND CALLED VW DEALER TO HAVE THE VEHICLE TOWED. *TR

Oct 21, 2010 38,000 mi

TL* THE CONTACT OWNS 2007 VOLKSWAGEN EOS. THE CONTACT STARTED THE VEHICLE AND THE LOW OIL LIGHT WAS ILLUMINATED. THE STEERING WHEEL WAS ALSO EXTREMELY TIGHT AND DIFFICULT TO TURN. THE VEHICLE WAS RESTARTED AFTER ONE HOUR. THE WARNING LIGHT WAS NO LONGER ILLUMINATED AND THE STEERING WHEEL RESUMED NORMAL OPERATION. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS LEFT WITH THE DEALER WHERE THE CONTACT WAS AWAITING FURTHER INSPECTION. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 38,000.

Oct 21, 2010 38,000 mi

TL* THE CONTACT OWNS 2007 VOLKSWAGEN EOS. THE CONTACT STARTED THE VEHICLE AND THE LOW OIL LIGHT WAS ILLUMINATED. THE STEERING WHEEL WAS ALSO EXTREMELY TIGHT AND DIFFICULT TO TURN. THE VEHICLE WAS RESTARTED AFTER ONE HOUR. THE WARNING LIGHT WAS NO LONGER ILLUMINATED AND THE STEERING WHEEL RESUMED NORMAL OPERATION. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS LEFT WITH THE DEALER WHERE THE CONTACT WAS AWAITING FURTHER INSPECTION. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 38,000.

Sep 10, 2010 39,000 mi

2007 EOS PURCHASED APRIL 2010. FIRST EOS CONVERTIBLE TOP WILL NOT CLOSE PROPERLY. WARNING SYSTEM ENGAGED TOOK IT IN FOR A TRUNK LATCH REPLACEMENT. STILL NOT CLOSE 2 OUT OF 10 TIMES. DEALER REPLACED WITH ANOTHER 2007 EOS SINCE 1ST ONE ALSO HAD OIL COMSUMPTION OF 2.5QTS IN 1,000 MILES. SECOND EOS TOP WON'T CLOSE PROPERLY THIS TIME HYDRAULIC RAMS REPLACED UNDER WARRANTY. OIL CONSUMPTION 3/4 QT IN 2,500 MILES. *TR

Sep 10, 2010 39,000 mi

2007 EOS PURCHASED APRIL 2010. FIRST EOS CONVERTIBLE TOP WILL NOT CLOSE PROPERLY. WARNING SYSTEM ENGAGED TOOK IT IN FOR A TRUNK LATCH REPLACEMENT. STILL NOT CLOSE 2 OUT OF 10 TIMES. DEALER REPLACED WITH ANOTHER 2007 EOS SINCE 1ST ONE ALSO HAD OIL COMSUMPTION OF 2.5QTS IN 1,000 MILES. SECOND EOS TOP WON'T CLOSE PROPERLY THIS TIME HYDRAULIC RAMS REPLACED UNDER WARRANTY. OIL CONSUMPTION 3/4 QT IN 2,500 MILES. *TR

Sep 8, 2010

ATTORNEY WRITES IN REGARDS TO LEMON LAW ON BEHALF OF A CLIENT *TGW THE VEHICLE WAS BURNING OIL AND IT WAS DETERMINED IT WAS NECESSARY TO REPLACE THE O RINGS. AFTER A WEEK AT THE DEALERSHIP, THE VEHICLE WAS RETURNED TO THE CONSUMER. THE VERY NEXT DAY, THE VEHICLE WOULD NOT START AND IT WAS TOWED TO THE DEALER. THE VEHICLE WAS LEAKING GAS. IT APPEARED THE O RING WAS TORN AND ALL FOUR O RINGS WERE REPLACED. THERE WAS A WATER LEAK INSIDE THE VEHICLE. THE DEALER ORDERED A SPECIAL ADHESIVE/SEALANT FOR THE CONVERTIBLE TOP. THE MASTER SWITCH THAT RAISED OR LOWERED ALL OF THE WINDOWS DID NOT WORK ON A CONSISTENT BASIS. WHEN THE DOORS WERE OPENED, THE FRONT WINDOWS WOULD GO DOWN, BUT THEY WOULDN'T COME BACK UP. THE REGULATORS WERE REPLACED. THE LEFT REAR WINDOW WOULD NOT GO UP AT ALL. THERE WAS A RATTLE COMING FROM THE CENTER OF THE DASHBOARD AT RANDOM WHILE DRIVING. THE CONVERTIBLE TOP WOULD NOT CLOSE, THE LUGGAGE COMPARTMENT WAS NOT PROPERLY ALIGNED. THE SUNROOF DRAINS WERE CLOGGED AND WATER WAS BACKING UP INTO THE VEHICLE WHICH WAS CAUSING THE WATER LEAK. THE LEFT FRONT SEAT MOTOR HAD TO BE REPLACED AS THE SEAT WAS NOT ADJUSTING PROPERLY. THE CONVERTIBLE TOP CABLES WERE FRAYING. THE TRANSMISSION WAS ERRATIC AND NOT ACCELERATING SMOOTHLY . *JB

Sep 8, 2010

ATTORNEY WRITES IN REGARDS TO LEMON LAW ON BEHALF OF A CLIENT *TGW THE VEHICLE WAS BURNING OIL AND IT WAS DETERMINED IT WAS NECESSARY TO REPLACE THE O RINGS. AFTER A WEEK AT THE DEALERSHIP, THE VEHICLE WAS RETURNED TO THE CONSUMER. THE VERY NEXT DAY, THE VEHICLE WOULD NOT START AND IT WAS TOWED TO THE DEALER. THE VEHICLE WAS LEAKING GAS. IT APPEARED THE O RING WAS TORN AND ALL FOUR O RINGS WERE REPLACED. THERE WAS A WATER LEAK INSIDE THE VEHICLE. THE DEALER ORDERED A SPECIAL ADHESIVE/SEALANT FOR THE CONVERTIBLE TOP. THE MASTER SWITCH THAT RAISED OR LOWERED ALL OF THE WINDOWS DID NOT WORK ON A CONSISTENT BASIS. WHEN THE DOORS WERE OPENED, THE FRONT WINDOWS WOULD GO DOWN, BUT THEY WOULDN'T COME BACK UP. THE REGULATORS WERE REPLACED. THE LEFT REAR WINDOW WOULD NOT GO UP AT ALL. THERE WAS A RATTLE COMING FROM THE CENTER OF THE DASHBOARD AT RANDOM WHILE DRIVING. THE CONVERTIBLE TOP WOULD NOT CLOSE, THE LUGGAGE COMPARTMENT WAS NOT PROPERLY ALIGNED. THE SUNROOF DRAINS WERE CLOGGED AND WATER WAS BACKING UP INTO THE VEHICLE WHICH WAS CAUSING THE WATER LEAK. THE LEFT FRONT SEAT MOTOR HAD TO BE REPLACED AS THE SEAT WAS NOT ADJUSTING PROPERLY. THE CONVERTIBLE TOP CABLES WERE FRAYING. THE TRANSMISSION WAS ERRATIC AND NOT ACCELERATING SMOOTHLY . *JB