This Problem Across All Years
My daughter was driving on the freeway to work around 5am when her sunroof burst onto thousands of pieces. She stated "it sound like a massive explosion and scared her causing her to swerve her car." Thank God it was early in the morning, on a weekend, and with minimal traffic on the road. She was able to pull over safely, and call me. We have now been dealing with the insurance company that tells us the glass is covered, but safelite tells us they are unable to repair it. The volkswagen dealership told us their are 2 windows in the US inventory, but not able too locate them. The cost to repair is estimated $2,400. The dealership said this is a very common issue with the sunroofs to burst like this. My daughter's 2007 eos has less than 100,000 miles on it. Insurance won't total it as nothing is wrong to do so, and other than this window there is absolutely nothing wrong with the car. She can not drive it due to the safety risks of her head being exposed id wrecked, and the car at risk of theft. Please if this happens all the time then why are they not held responsible to replace it? It's just like the leaks on the arms of the hard top that volkswagenis definitelyaware of, and does nothing about. Maybe the un recalled seals that leak in the roof have something to do with the well known sunroof issues, and strings that dry rot out from getting wet. We have replaced the whole string kit and both arms with seals to the roof already. The dealership Larry Miller Volkswagen said these should be recalled due to as many as they have replaced over the years. Please help us. My daughter loves her car.
My daughter was driving on the freeway to work around 5am when her sunroof burst onto thousands of pieces. She stated "it sound like a massive explosion and scared her causing her to swerve her car." Thank God it was early in the morning, on a weekend, and with minimal traffic on the road. She was able to pull over safely, and call me. We have now been dealing with the insurance company that tells us the glass is covered, but safelite tells us they are unable to repair it. The volkswagen dealership told us their are 2 windows in the US inventory, but not able too locate them. The cost to repair is estimated $2,400. The dealership said this is a very common issue with the sunroofs to burst like this. My daughter's 2007 eos has less than 100,000 miles on it. Insurance won't total it as nothing is wrong to do so, and other than this window there is absolutely nothing wrong with the car. She can not drive it due to the safety risks of her head being exposed id wrecked, and the car at risk of theft. Please if this happens all the time then why are they not held responsible to replace it? It's just like the leaks on the arms of the hard top that volkswagenis definitelyaware of, and does nothing about. Maybe the un recalled seals that leak in the roof have something to do with the well known sunroof issues, and strings that dry rot out from getting wet. We have replaced the whole string kit and both arms with seals to the roof already. The dealership Larry Miller Volkswagen said these should be recalled due to as many as they have replaced over the years. Please help us. My daughter loves her car.
MY SUN ROOF SHATTERED WHILE DRIVING ON INTERSTATE. GLASS BROKE AND IT SOUNDED LIKE AN EXPLOSION AND A GUNSHOTS, THEN I HEARD LOUD WIND NOISE COMING FROM SUNROOF. NOTHING HIT MY CAR. IT JUST EXPLODED OUT OF NO WHERE.
MY SUN ROOF SHATTERED WHILE DRIVING ON INTERSTATE. GLASS BROKE AND IT SOUNDED LIKE AN EXPLOSION AND A GUNSHOTS, THEN I HEARD LOUD WIND NOISE COMING FROM SUNROOF. NOTHING HIT MY CAR. IT JUST EXPLODED OUT OF NO WHERE.
I BOUGHT A USED VOLKSWAGEN EOS ON 08/31/2011. ITS A CONVERTIBLE, FEW DAYS AFTER THAT IT RAINED AND THE CAR WAS LEAKING FROM THE JOINT WHERE THE HOOD ATTACHES TO THE WINDSCREEN. THE WHOLE CAR WAS FLOODED WITH WATER, I HAD TO DRAIN THE WATER OUT AND TAKE THE CAR TO THE DEALER WHERE I BOUGHT THE CAR FROM ON 09/09/2011. THEY SAID TO BRING THE CAR BACK AGAIN 09/13/2011. I CALLED THEM BEFORE GOING TO THE DEALERSHIP AND SAID THEY WILL CALL ME, I KEPT CALLING AND FINALLY ON 09/19/2011 I DROPPED THE CAR AT THE DEALERSHIP. WHEN I PICKED THE CAR BACK, THE MANAGER SAID THEY HAVE FIXED THE CAR, I HAD THE SALES PERSON NUMBER I CALLED HIM FROM THE DEALERSHIP AND HE SAID THEY WERE NOT ABLE TO FIXED THE PROBLEM AND I HAVE TO TAKE IT TO THE MANUFACTURER. I WILL NOT EVEN A WEEK THAT I HAD STARTED FACING PROBLEMS WITH THE CAR AND AT THE TIME I BOUGHT THE CAR THEY SAID THEY HAVE THE INSPECTION DONE AND EVERYTHING IS FINE THERE IS NO PROBLEMS WITH THE CAR. I WOULD LIKE TO KNOW IF THERE WAS ANY RECALLS DONE ON THIS MODEL AND IF ITS MANUFACTURERS LIABILITY TO FIX THE PROBLEMS. *TR
I BOUGHT A USED VOLKSWAGEN EOS ON 08/31/2011. ITS A CONVERTIBLE, FEW DAYS AFTER THAT IT RAINED AND THE CAR WAS LEAKING FROM THE JOINT WHERE THE HOOD ATTACHES TO THE WINDSCREEN. THE WHOLE CAR WAS FLOODED WITH WATER, I HAD TO DRAIN THE WATER OUT AND TAKE THE CAR TO THE DEALER WHERE I BOUGHT THE CAR FROM ON 09/09/2011. THEY SAID TO BRING THE CAR BACK AGAIN 09/13/2011. I CALLED THEM BEFORE GOING TO THE DEALERSHIP AND SAID THEY WILL CALL ME, I KEPT CALLING AND FINALLY ON 09/19/2011 I DROPPED THE CAR AT THE DEALERSHIP. WHEN I PICKED THE CAR BACK, THE MANAGER SAID THEY HAVE FIXED THE CAR, I HAD THE SALES PERSON NUMBER I CALLED HIM FROM THE DEALERSHIP AND HE SAID THEY WERE NOT ABLE TO FIXED THE PROBLEM AND I HAVE TO TAKE IT TO THE MANUFACTURER. I WILL NOT EVEN A WEEK THAT I HAD STARTED FACING PROBLEMS WITH THE CAR AND AT THE TIME I BOUGHT THE CAR THEY SAID THEY HAVE THE INSPECTION DONE AND EVERYTHING IS FINE THERE IS NO PROBLEMS WITH THE CAR. I WOULD LIKE TO KNOW IF THERE WAS ANY RECALLS DONE ON THIS MODEL AND IF ITS MANUFACTURERS LIABILITY TO FIX THE PROBLEMS. *TR
2007 EOS PURCHASED APRIL 2010. FIRST EOS CONVERTIBLE TOP WILL NOT CLOSE PROPERLY. WARNING SYSTEM ENGAGED TOOK IT IN FOR A TRUNK LATCH REPLACEMENT. STILL NOT CLOSE 2 OUT OF 10 TIMES. DEALER REPLACED WITH ANOTHER 2007 EOS SINCE 1ST ONE ALSO HAD OIL COMSUMPTION OF 2.5QTS IN 1,000 MILES. SECOND EOS TOP WON'T CLOSE PROPERLY THIS TIME HYDRAULIC RAMS REPLACED UNDER WARRANTY. OIL CONSUMPTION 3/4 QT IN 2,500 MILES. *TR
2007 EOS PURCHASED APRIL 2010. FIRST EOS CONVERTIBLE TOP WILL NOT CLOSE PROPERLY. WARNING SYSTEM ENGAGED TOOK IT IN FOR A TRUNK LATCH REPLACEMENT. STILL NOT CLOSE 2 OUT OF 10 TIMES. DEALER REPLACED WITH ANOTHER 2007 EOS SINCE 1ST ONE ALSO HAD OIL COMSUMPTION OF 2.5QTS IN 1,000 MILES. SECOND EOS TOP WON'T CLOSE PROPERLY THIS TIME HYDRAULIC RAMS REPLACED UNDER WARRANTY. OIL CONSUMPTION 3/4 QT IN 2,500 MILES. *TR
ATTORNEY WRITES IN REGARDS TO LEMON LAW ON BEHALF OF A CLIENT *TGW THE VEHICLE WAS BURNING OIL AND IT WAS DETERMINED IT WAS NECESSARY TO REPLACE THE O RINGS. AFTER A WEEK AT THE DEALERSHIP, THE VEHICLE WAS RETURNED TO THE CONSUMER. THE VERY NEXT DAY, THE VEHICLE WOULD NOT START AND IT WAS TOWED TO THE DEALER. THE VEHICLE WAS LEAKING GAS. IT APPEARED THE O RING WAS TORN AND ALL FOUR O RINGS WERE REPLACED. THERE WAS A WATER LEAK INSIDE THE VEHICLE. THE DEALER ORDERED A SPECIAL ADHESIVE/SEALANT FOR THE CONVERTIBLE TOP. THE MASTER SWITCH THAT RAISED OR LOWERED ALL OF THE WINDOWS DID NOT WORK ON A CONSISTENT BASIS. WHEN THE DOORS WERE OPENED, THE FRONT WINDOWS WOULD GO DOWN, BUT THEY WOULDN'T COME BACK UP. THE REGULATORS WERE REPLACED. THE LEFT REAR WINDOW WOULD NOT GO UP AT ALL. THERE WAS A RATTLE COMING FROM THE CENTER OF THE DASHBOARD AT RANDOM WHILE DRIVING. THE CONVERTIBLE TOP WOULD NOT CLOSE, THE LUGGAGE COMPARTMENT WAS NOT PROPERLY ALIGNED. THE SUNROOF DRAINS WERE CLOGGED AND WATER WAS BACKING UP INTO THE VEHICLE WHICH WAS CAUSING THE WATER LEAK. THE LEFT FRONT SEAT MOTOR HAD TO BE REPLACED AS THE SEAT WAS NOT ADJUSTING PROPERLY. THE CONVERTIBLE TOP CABLES WERE FRAYING. THE TRANSMISSION WAS ERRATIC AND NOT ACCELERATING SMOOTHLY . *JB
ATTORNEY WRITES IN REGARDS TO LEMON LAW ON BEHALF OF A CLIENT *TGW THE VEHICLE WAS BURNING OIL AND IT WAS DETERMINED IT WAS NECESSARY TO REPLACE THE O RINGS. AFTER A WEEK AT THE DEALERSHIP, THE VEHICLE WAS RETURNED TO THE CONSUMER. THE VERY NEXT DAY, THE VEHICLE WOULD NOT START AND IT WAS TOWED TO THE DEALER. THE VEHICLE WAS LEAKING GAS. IT APPEARED THE O RING WAS TORN AND ALL FOUR O RINGS WERE REPLACED. THERE WAS A WATER LEAK INSIDE THE VEHICLE. THE DEALER ORDERED A SPECIAL ADHESIVE/SEALANT FOR THE CONVERTIBLE TOP. THE MASTER SWITCH THAT RAISED OR LOWERED ALL OF THE WINDOWS DID NOT WORK ON A CONSISTENT BASIS. WHEN THE DOORS WERE OPENED, THE FRONT WINDOWS WOULD GO DOWN, BUT THEY WOULDN'T COME BACK UP. THE REGULATORS WERE REPLACED. THE LEFT REAR WINDOW WOULD NOT GO UP AT ALL. THERE WAS A RATTLE COMING FROM THE CENTER OF THE DASHBOARD AT RANDOM WHILE DRIVING. THE CONVERTIBLE TOP WOULD NOT CLOSE, THE LUGGAGE COMPARTMENT WAS NOT PROPERLY ALIGNED. THE SUNROOF DRAINS WERE CLOGGED AND WATER WAS BACKING UP INTO THE VEHICLE WHICH WAS CAUSING THE WATER LEAK. THE LEFT FRONT SEAT MOTOR HAD TO BE REPLACED AS THE SEAT WAS NOT ADJUSTING PROPERLY. THE CONVERTIBLE TOP CABLES WERE FRAYING. THE TRANSMISSION WAS ERRATIC AND NOT ACCELERATING SMOOTHLY . *JB
BY JUST PUSHING WITH MY THUMB FINGER ON THE BODY OF MY CAR I WAS ABLE TO DO SMALL DINGS. THE BODY METAL HAS NO RESISTANCE AND NO "MEMORY" . WHEN I PUSH A LITTLE ON THE METAL ,THE METAL STAY AND DOES NOT TAKE BACK IS INITIAL POSITION. THE SHEET METAL BODY IS WAY TOO THIN. ARE THERE ANY REGULATION ABOUT THE METAL THICKNESS? *TR
BY JUST PUSHING WITH MY THUMB FINGER ON THE BODY OF MY CAR I WAS ABLE TO DO SMALL DINGS. THE BODY METAL HAS NO RESISTANCE AND NO "MEMORY" . WHEN I PUSH A LITTLE ON THE METAL ,THE METAL STAY AND DOES NOT TAKE BACK IS INITIAL POSITION. THE SHEET METAL BODY IS WAY TOO THIN. ARE THERE ANY REGULATION ABOUT THE METAL THICKNESS? *TR