High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
ROOF LEAKS, POSSIBLE GASKET PROBLEMS WITH JOINTS.
ROOF LEAKS, POSSIBLE GASKET PROBLEMS WITH JOINTS.
I WAS ALREADY PARKING IN MY SPACE IN FRONT OF MY HOUSE WHEN SUDDENLY INSTEAD OF STOP THE CAR RUN OFF PASSING THE CONCRETE BARRIER AND GOING TOWARD THE HOUSE .I COULDN'T STOP IT, I JUST DROVE ACROSS THE LAWN, AVOIDING TO CRASH FIRST AGAINST THE BRICK WALL TURNED RIGHT THEN I WENT AGAINST A FICUS TREE AND THE CAR KEEP GOING TOWARD A PALM TREE SO I TURNED AGAIN RIGHT BUT FINALLY WAS OUT OF CONTROL AND CRASH AGAINST MY NEIGHBOR CAR THAT WAS PARKED. THE GOOD THINK WAS NOBODY WAS THERE, SO THERE WERE NOT INJURES. *TR
I WAS ALREADY PARKING IN MY SPACE IN FRONT OF MY HOUSE WHEN SUDDENLY INSTEAD OF STOP THE CAR RUN OFF PASSING THE CONCRETE BARRIER AND GOING TOWARD THE HOUSE .I COULDN'T STOP IT, I JUST DROVE ACROSS THE LAWN, AVOIDING TO CRASH FIRST AGAINST THE BRICK WALL TURNED RIGHT THEN I WENT AGAINST A FICUS TREE AND THE CAR KEEP GOING TOWARD A PALM TREE SO I TURNED AGAIN RIGHT BUT FINALLY WAS OUT OF CONTROL AND CRASH AGAINST MY NEIGHBOR CAR THAT WAS PARKED. THE GOOD THINK WAS NOBODY WAS THERE, SO THERE WERE NOT INJURES. *TR
I OWN A VOLKSWAGEN EOS. FROM THE START MY CAR HAS HAD A WATER LEAK ISSUE. I'VE TAKEN IT TO THE SERVICE CENTER AFFILIATED WITH THE DEALERSHIP WHERE I PURCHASED MY CAR COUNTLESS TIMES IN ORDER TO HAVE THE ISSUE REPAIRED. EACH TIME I DO, THEY TELL ME IT'S REPAIRED & I COME TO FIND OUT THE NEXT TIME IT RAINS, SNOWS OR GOES THROUGH A CAR WASH, THAT THE LEAKING HAS NOT BEEN REPAIRED. THE LEAK HAS EVEN CAUSED TECHNICAL ISSUES WITH THE CAR. ONE OF THE LAST TIMES I BROUGHT MY CAR TO THE SERVICE CENTER TO HAVE IT REPAIRED, I WAS TOLD THAT WHEN I DRIVE THE CAR, IT SHIFTS AND CAUSES THE LEAK TO START AGAIN. BASICALLY, THEIR RESOLUTION WAS THAT IF I DON'T DRIVE MY CAR, IT WON'T LEAK. AFTER THAT, I GOT FED UP & CONTACTED THE MAIN VW HELP CENTER. THEY GAVE ME A CASE NUMBER AND HAD A REGIONAL MANAGER HANDLING MY CASE. SHE TOLD ME THAT IN ORDER FOR THEM TO PROCEED, I WOULD HAVE TO BRING IT BACK TO THE DEALERSHIP TO HAVE THE LEAKING ISSUE VERIFIED. THE SERVICE CENTER VERIFIED THE LEAK & THEN TOLD HER THAT THEY REPAIRED THE ISSUE. SHE CONTACTED ME AND SAID THAT SHE REALLY BELIEVES IT WAS FIXED THIS TIME. I ASKED HER WHAT I SHOULD DO IF THE LEAK STARTED AGAIN, SINCE I KNEW IT WOULD, AND SHE TOLD ME IF IT DID, I SHOULD CONTACT HER. LO & BEHOLD, THE NEXT TIME IT RAINED, THE LEAK BEGAN AGAIN. I CONTACTED HER AND SHE TOLD ME I WOULD HAVE TO BRING IT BACK TO THE SERVICE CENTER TO HAVE IT VERIFIED. AGAIN, I BROUGHT IT TO THE SERVICE CENTER, AGAIN THEY SAID THE FIXED IT, AGAIN IT LEAKED WHEN IT RAINED. I CONTACTED HER AND AGAIN SHE TOLD ME I WOULD HAVE TO BRING IT TO THE SERVICE CENTER TO HAVE THE ISSUE VERIFIED. OBVIOUSLY, THIS IS A NEVER ENDING CIRCLE AND THIS IS THEIR WAY OF HANDLING THE ISSUE UNTIL SOMEONE IS TOO FED UP AND GIVES UP. THEY'VE HAD MY CASE FOR SO LONG THAT THEY'VE GIVEN ME 3 DIFFERENT CASE NUMBERS TO KEEP THE CASE UP TO DATE. *TR
I OWN A VOLKSWAGEN EOS. FROM THE START MY CAR HAS HAD A WATER LEAK ISSUE. I'VE TAKEN IT TO THE SERVICE CENTER AFFILIATED WITH THE DEALERSHIP WHERE I PURCHASED MY CAR COUNTLESS TIMES IN ORDER TO HAVE THE ISSUE REPAIRED. EACH TIME I DO, THEY TELL ME IT'S REPAIRED & I COME TO FIND OUT THE NEXT TIME IT RAINS, SNOWS OR GOES THROUGH A CAR WASH, THAT THE LEAKING HAS NOT BEEN REPAIRED. THE LEAK HAS EVEN CAUSED TECHNICAL ISSUES WITH THE CAR. ONE OF THE LAST TIMES I BROUGHT MY CAR TO THE SERVICE CENTER TO HAVE IT REPAIRED, I WAS TOLD THAT WHEN I DRIVE THE CAR, IT SHIFTS AND CAUSES THE LEAK TO START AGAIN. BASICALLY, THEIR RESOLUTION WAS THAT IF I DON'T DRIVE MY CAR, IT WON'T LEAK. AFTER THAT, I GOT FED UP & CONTACTED THE MAIN VW HELP CENTER. THEY GAVE ME A CASE NUMBER AND HAD A REGIONAL MANAGER HANDLING MY CASE. SHE TOLD ME THAT IN ORDER FOR THEM TO PROCEED, I WOULD HAVE TO BRING IT BACK TO THE DEALERSHIP TO HAVE THE LEAKING ISSUE VERIFIED. THE SERVICE CENTER VERIFIED THE LEAK & THEN TOLD HER THAT THEY REPAIRED THE ISSUE. SHE CONTACTED ME AND SAID THAT SHE REALLY BELIEVES IT WAS FIXED THIS TIME. I ASKED HER WHAT I SHOULD DO IF THE LEAK STARTED AGAIN, SINCE I KNEW IT WOULD, AND SHE TOLD ME IF IT DID, I SHOULD CONTACT HER. LO & BEHOLD, THE NEXT TIME IT RAINED, THE LEAK BEGAN AGAIN. I CONTACTED HER AND SHE TOLD ME I WOULD HAVE TO BRING IT BACK TO THE SERVICE CENTER TO HAVE IT VERIFIED. AGAIN, I BROUGHT IT TO THE SERVICE CENTER, AGAIN THEY SAID THE FIXED IT, AGAIN IT LEAKED WHEN IT RAINED. I CONTACTED HER AND AGAIN SHE TOLD ME I WOULD HAVE TO BRING IT TO THE SERVICE CENTER TO HAVE THE ISSUE VERIFIED. OBVIOUSLY, THIS IS A NEVER ENDING CIRCLE AND THIS IS THEIR WAY OF HANDLING THE ISSUE UNTIL SOMEONE IS TOO FED UP AND GIVES UP. THEY'VE HAD MY CASE FOR SO LONG THAT THEY'VE GIVEN ME 3 DIFFERENT CASE NUMBERS TO KEEP THE CASE UP TO DATE. *TR
I DON'T THINK A $38,000 CAR THAT IS ONLY 3 YEARS OLD SHOULD LEAK RAIN IN IT ALL THE TIME AND THE CONVERTIBLE TOP NOT WORK PROPERLY - IT HAS BEEN IN THE SHOP 5 TIMES IN THE LAST 2 MONTHS AND IS CURRENTLY IN THE SHOP FIXING A PROBLEM THAT WAS SUPPOSE TO BE FIXED LAST FRIDAY. VOLKSWAGEN DEALERSHIP SERVICE DEPARTMENT MECHANIC EVEN TOLD ME THAT 98% OF EOS LEAK RAIN INSIDE THEM AND THE CONVERTIBLE TOPS DON'T WORK. DATEMILESPROBLEM 3/19/08328WIPER BLADES SPLIT APART (CAR WAS BRAND NEW) 6/17/0911400LEAKS RAIN INSIDE CAR ON DRIVERS SIDE - REPLACED HEADER SEAL AND MOUNTING BRACKET 6/17/0911400DRIVERS SIDE SUNVISOR CRACKED 6/23/0911540REPLACED DRIVERS SIDE SUNVISOR 9/4/1023056RECALL - MECHANTRONIC UNIT 9/4/1023056CONVERTIBLE TOP NOT OPERATING PROPERLY - FLAP TENSION STRING NEEDED NEW CLIPS 9/4/1023056SIDE WINDOW GRINDING AND HESITATING WHEN GOING UP AND DOWN - DEFECTIVE WINDOW REGULATOR 9/4/1023056VEHICLE HAVING TROUBLE STARTING - IGNITION/STARTER SWITCH ELECTRICAL FAULT IN CIRCUIT 9/13/1023355CONVERTIBLE TOP NOT OPERATING PROPERLY - INSTALLED HEADLINER TENSIONING STRING CLIPS 9/13/1023355FRONT DOOR HANDLE LOOSE 9/8/1134761WATER LEAKING FROM CONVERTIBLE TOP (RAIN INSIDE CAR)- SUNROOF DRAIN HOSE REPAIR 9/8/1134761PASSENGER SIDE DOOR TRIM IS PEELING OFF CAR 9/17/1135231WATER LEAKING FROM DOOR (RAIN INSIDE CAR)- REPLACED THE SEALS (IN A LOANER FOR 4 DAYS) 10/20/1137230REPLACED DEFECTIVE CRANK BREATHER 10/27/1137398CONVERTIBLE TOP NOT OPERATING PROPERLY - GETS STUCK WHEN OPENING - CABLE GUIDE BROKE OFF 10/27/1137398SERVICE NOW LIGHT ON AFTER IT WAS JUST SERVICED 11/1/1137450BACK IN SHOP FOR CONVERTIBLE TOP NOT WORKING PROPERLY KEY IS BROKEN, I KEEP THIS CAR IN THE GARAGE AND GET REGULAR MAINTENANCE WORK DONE. *TR
I DON'T THINK A $38,000 CAR THAT IS ONLY 3 YEARS OLD SHOULD LEAK RAIN IN IT ALL THE TIME AND THE CONVERTIBLE TOP NOT WORK PROPERLY - IT HAS BEEN IN THE SHOP 5 TIMES IN THE LAST 2 MONTHS AND IS CURRENTLY IN THE SHOP FIXING A PROBLEM THAT WAS SUPPOSE TO BE FIXED LAST FRIDAY. VOLKSWAGEN DEALERSHIP SERVICE DEPARTMENT MECHANIC EVEN TOLD ME THAT 98% OF EOS LEAK RAIN INSIDE THEM AND THE CONVERTIBLE TOPS DON'T WORK. DATEMILESPROBLEM 3/19/08328WIPER BLADES SPLIT APART (CAR WAS BRAND NEW) 6/17/0911400LEAKS RAIN INSIDE CAR ON DRIVERS SIDE - REPLACED HEADER SEAL AND MOUNTING BRACKET 6/17/0911400DRIVERS SIDE SUNVISOR CRACKED 6/23/0911540REPLACED DRIVERS SIDE SUNVISOR 9/4/1023056RECALL - MECHANTRONIC UNIT 9/4/1023056CONVERTIBLE TOP NOT OPERATING PROPERLY - FLAP TENSION STRING NEEDED NEW CLIPS 9/4/1023056SIDE WINDOW GRINDING AND HESITATING WHEN GOING UP AND DOWN - DEFECTIVE WINDOW REGULATOR 9/4/1023056VEHICLE HAVING TROUBLE STARTING - IGNITION/STARTER SWITCH ELECTRICAL FAULT IN CIRCUIT 9/13/1023355CONVERTIBLE TOP NOT OPERATING PROPERLY - INSTALLED HEADLINER TENSIONING STRING CLIPS 9/13/1023355FRONT DOOR HANDLE LOOSE 9/8/1134761WATER LEAKING FROM CONVERTIBLE TOP (RAIN INSIDE CAR)- SUNROOF DRAIN HOSE REPAIR 9/8/1134761PASSENGER SIDE DOOR TRIM IS PEELING OFF CAR 9/17/1135231WATER LEAKING FROM DOOR (RAIN INSIDE CAR)- REPLACED THE SEALS (IN A LOANER FOR 4 DAYS) 10/20/1137230REPLACED DEFECTIVE CRANK BREATHER 10/27/1137398CONVERTIBLE TOP NOT OPERATING PROPERLY - GETS STUCK WHEN OPENING - CABLE GUIDE BROKE OFF 10/27/1137398SERVICE NOW LIGHT ON AFTER IT WAS JUST SERVICED 11/1/1137450BACK IN SHOP FOR CONVERTIBLE TOP NOT WORKING PROPERLY KEY IS BROKEN, I KEEP THIS CAR IN THE GARAGE AND GET REGULAR MAINTENANCE WORK DONE. *TR
A LEASED 2008 VOLKSWAGEN EOS HAS SEVERAL PROBLEM WITH ONLY 2100 MILES ON IT. *NJ THE CONSUMER STATED SHE HEARD A NOISE COMING FROM THE FRONT TIRE. THE PANEL WAS PEELING OFF THE DRIVERS SIDE DOOR AND THE CONVERTIBLE TOP WOULD SQUEAL WHEN THE CONSUMER WENT TO LOWER IT. THE CONSUMER RECEIVED A CALL, A COUPLE OF DAYS LATER AND WAS TOLD THE HYDRAULIC MOTOR HAD WENT BAD IN THE CONVERTIBLE TOP AND THE CLICK IN THE TIRES HAD BEEN FIXED. THE CONSUMER STATED THE CLICKING IN THE TIRES WAS STILL THERE, THE DEALER JUST ROTATED THE TIRES. *JB
A LEASED 2008 VOLKSWAGEN EOS HAS SEVERAL PROBLEM WITH ONLY 2100 MILES ON IT. *NJ THE CONSUMER STATED SHE HEARD A NOISE COMING FROM THE FRONT TIRE. THE PANEL WAS PEELING OFF THE DRIVERS SIDE DOOR AND THE CONVERTIBLE TOP WOULD SQUEAL WHEN THE CONSUMER WENT TO LOWER IT. THE CONSUMER RECEIVED A CALL, A COUPLE OF DAYS LATER AND WAS TOLD THE HYDRAULIC MOTOR HAD WENT BAD IN THE CONVERTIBLE TOP AND THE CLICK IN THE TIRES HAD BEEN FIXED. THE CONSUMER STATED THE CLICKING IN THE TIRES WAS STILL THERE, THE DEALER JUST ROTATED THE TIRES. *JB
THE TRUNK ON MY EOS WILL AUTOMATICALLY SHUT ONCE THE LATCH IS RELEASED TO OPEN. IT WILL RAISE AND THEN LOWER BEFORE I HAVE TIME TO GET BACK TO LIFT IT UP. I HAVE TAKEN IT IN 4 TIMES TO THE DEALERSHIP WHERE THE FIRST TWO TIMES THEY RAISED THE SENSORS, THE THIRD TIME THEY REPLACED THE SENSORS, AND THE FOURTH TIME THEY REPLACED THE COMPLETE HYDRAULIC SYSTEM. THE TRUNK STILL HAS THE PROBLEM. *TR
THE TRUNK ON MY EOS WILL AUTOMATICALLY SHUT ONCE THE LATCH IS RELEASED TO OPEN. IT WILL RAISE AND THEN LOWER BEFORE I HAVE TIME TO GET BACK TO LIFT IT UP. I HAVE TAKEN IT IN 4 TIMES TO THE DEALERSHIP WHERE THE FIRST TWO TIMES THEY RAISED THE SENSORS, THE THIRD TIME THEY REPLACED THE SENSORS, AND THE FOURTH TIME THEY REPLACED THE COMPLETE HYDRAULIC SYSTEM. THE TRUNK STILL HAS THE PROBLEM. *TR
I PURCHASED A 2008 VOLKSWAGEN EOS ON 10/1/2007. ABOUT 1 MONTH LATER I BEGAN HEARING RATTLING IN THE CONVERTIBLE TOP WHEN IT WAS UP. TODAY IS 3/16/2008 AND MY VEHICLES HAS ONLY 2900 MILES. I'VE BEEN UNABLE TO DRIVE IT DUE TO THE RATTLING NOISE. IT HAS BEEN BROUGHT INTO VW REPAIR SHOP 8 TIMES EACH TIME THEY THOUGHT IT WAS FIXED BUT WHEN I TOOK IT THE RATTLING ALWAYS CAME BACK WITHIN A DAY OR 2. I FINALLY HAD IT. THEY AGREED. THEY VOLUNTARILY GAVE ME A PHONE NUMBER TO CALL TO START ARBITRATION AND TOLD ME THEY WOULD EITHER BUY BACK MY VEHICLE OR GIVE ME A NEW EOS. *TR
I PURCHASED A 2008 VOLKSWAGEN EOS ON 10/1/2007. ABOUT 1 MONTH LATER I BEGAN HEARING RATTLING IN THE CONVERTIBLE TOP WHEN IT WAS UP. TODAY IS 3/16/2008 AND MY VEHICLES HAS ONLY 2900 MILES. I'VE BEEN UNABLE TO DRIVE IT DUE TO THE RATTLING NOISE. IT HAS BEEN BROUGHT INTO VW REPAIR SHOP 8 TIMES EACH TIME THEY THOUGHT IT WAS FIXED BUT WHEN I TOOK IT THE RATTLING ALWAYS CAME BACK WITHIN A DAY OR 2. I FINALLY HAD IT. THEY AGREED. THEY VOLUNTARILY GAVE ME A PHONE NUMBER TO CALL TO START ARBITRATION AND TOLD ME THEY WOULD EITHER BUY BACK MY VEHICLE OR GIVE ME A NEW EOS. *TR