2013 VOLKSWAGEN EOS Problems & Recalls
Detailed safety information and owner complaints
Problem Breakdown
Compare to Other Years
Common Problems
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 201...
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deplo...
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-...
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwage...
The contact owns a 2013 Volkswagen Eos. The contact stated while having a routine check at the dealer, the mechanic informed the contact that the horn was not functioning and that the clockspring needed to be replaced. The vehicle was repaired but the failure reoccurred. The vehicle was taken to an ...
Mileage: 108,000
The contact owns a 2013 Volkswagen Eos. The contact stated while having a routine check at the dealer, the mechanic informed the contact that the horn was not functioning and that the clockspring needed to be replaced. The vehicle was repaired but the failure reoccurred. The vehicle was taken to an ...
Mileage: 108,000
I pressed the steering wheel to activate the HORN. The HORN did not work. My VW dealer (Valenti VW, Watertown, CT) after 1.5 hours determined the the spring on the steering wheel that activates the horn and possibly the airbag is broken. The spring is broken and is back ordered since 12/20/2021. VW ...
The contact owns a 2013 Volkswagen Eos. The contact stated that while driving, the heater inside the front passenger seat erroneously activated and malfunctioned causing the seat to burn which also caused a burn to the bottom of the front passenger seat. There was a hole on the front passenger side ...
Mileage: 50,000
IN NORMAL DRIVING, I TURNED STEERING WHEEL TO PULL INTO A PARKING SPACE AND THERE WAS A SNAP IN THE STEERING WHEEL. THIS SOUND WAS THE ELECTRICAL CONNECTION TO THE STEERING WHEEL BREAKING AWAY. I LOST KEY FUNCTIONS FROM THE STEERING WHEEL INCLUDING THE AIRBAG, HORN, AND STEERING MOUNTED CONTROLS.
Mileage: 22,000
IN NORMAL DRIVING, I TURNED STEERING WHEEL TO PULL INTO A PARKING SPACE AND THERE WAS A SNAP IN THE STEERING WHEEL. THIS SOUND WAS THE ELECTRICAL CONNECTION TO THE STEERING WHEEL BREAKING AWAY. I LOST KEY FUNCTIONS FROM THE STEERING WHEEL INCLUDING THE AIRBAG, HORN, AND STEERING MOUNTED CONTROLS.
Mileage: 22,000
IN NORMAL DRIVING, I TURNED STEERING WHEEL TO PULL INTO A PARKING SPACE AND THERE WAS A SNAP IN THE STEERING WHEEL. THIS SOUND WAS THE ELECTRICAL CONNECTION TO THE STEERING WHEEL BREAKING AWAY. I LOST KEY FUNCTIONS FROM THE STEERING WHEEL INCLUDING THE AIRBAG, HORN, AND STEERING MOUNTED CONTROLS.
Mileage: 22,000
THE SUNROOF STARTED FALLING APART WHEN MY CAR WAS A PROXIMITY 45000 MILES, AND I REPORTED, AND CALL TO VW CUSTOMERS SERVICE ROR SEVERAL TIMES FIX THE PROBLEM, AND THEY DENY TO DO THIS. FINALLY. I HAD TO DO ONOT MY OWN, BUT WHAT I LEARNED TROUGH ONE OF MY FRIENDS, IS THAT EXIST A RECALL FOR THAT....
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN EOS. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE HORN FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO HAMILTON VOLKSWAGEN (2200 NJ-33, HAMILTON SQUARE, NJ 08690, 609-587-76000) WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING FAILED. THE CL...
Mileage: 904,502
TAKATA RECALL ON 10/19/18 I TOOK MY CAR TO THE DEALERSHIP SO THAT THEY COULD INSTALL THE NEW AIRBAG INFLATOR KIT DUE TO THE RECALL. A FEW DAYS LATER I NOTICED MY HORN WAS NOT WORKING. I RETURNED TO THE DEALERSHIP ON 11/9/18 ONLY TO BE TOLD I NEED TO REPLACE THE ENTIRE AIRBAG BECAUSE THE BRACKETS ...
Mileage: 45,408
I TOOK THE CAR IN AS PART OF THE TAKATA INFLATOR RECALL. EVERYTHING IN THE CAR WAS WORKING WHEN I DROPPED OFF THE CAR. NOW THE DEALERSHIP WANTS $700 PLUS TO REPAIR THE HORN, IGNITION LOCK, CONTROLS ON THE STEERING WHEEL THAT CONTROL THE VOLUME AND MENU BUTTONS ON THE DISPLAY PANEL. THESE ITEMS WE...
Mileage: 90,000
I TOOK THE CAR IN AS PART OF THE TAKATA INFLATOR RECALL. EVERYTHING IN THE CAR WAS WORKING WHEN I DROPPED OFF THE CAR. NOW THE DEALERSHIP WANTS $700 PLUS TO REPAIR THE HORN, IGNITION LOCK, CONTROLS ON THE STEERING WHEEL THAT CONTROL THE VOLUME AND MENU BUTTONS ON THE DISPLAY PANEL. THESE ITEMS WE...
Mileage: 90,000
WHILE DRIVING AT 50 MILES PER HOUR, VEHICLE SHIFTED ITSELF TO NEUTRAL... SLOWLY CHANGED LANES TO EMERGENCY LANE AND CAME TO A HAULT. PLACED CAR ON PARK TESTED REVERSE AND IT WORKED...PLACE ON DRIVE AND CAR DROVE ON... A VW MECHANIC TELS ME IT COULD BE A TRANSMISION MULTISWITCH PROBLEM; DO YOU HAV...
Mileage: 30,000
WHILE DRIVING AT 50 MILES PER HOUR, VEHICLE SHIFTED ITSELF TO NEUTRAL... SLOWLY CHANGED LANES TO EMERGENCY LANE AND CAME TO A HAULT. PLACED CAR ON PARK TESTED REVERSE AND IT WORKED...PLACE ON DRIVE AND CAR DROVE ON... A VW MECHANIC TELS ME IT COULD BE A TRANSMISION MULTISWITCH PROBLEM; DO YOU HAV...
Mileage: 30,000
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN EOS. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE LOST POWER AND SHIFTED INTO NEUTRAL. ALSO, THE SERVICE VEHICLE WARNING INDICATOR ILLUMINATED. THE CONTACT'S DIAGNOSTIC TROUBLE CODE READER PROVIDED CODE: U0103. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE W...
Mileage: 29,500
TAKATA RECALL WE HAVE RECEIVED SEVERAL NOTICES FOR THE PAST YEAR THAT OUR AIRBAGS NEED REPLACEMENT AND THAT IT IS DANGEROUS TO DRIVE AS IS. HOWEVER, EVERY TIME WE CALL THE VW DEALER THEY TELL ME THEY DON'T HAVE PARTS. MOST RECENTLY I WAS TOLD THAT RIGHT NOW PARTS ARE NOT BEING MADE. WE NEED TO USE T...
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V148000 (AIR BAGS). GURLEY LEEP AUTOMOTIVE GROUP (5302 GRAPE RD, MISHAWAKA, IN 46545, 1-888-506-1552) AND GURLEY LEEP VOLKSWAGEN (4004 NORTH GRAPE ROAD MISHAWAKA, IN 46545, 1-888-...
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN EOS. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WHEEL BEARINGS NEEDED TO B...
Mileage: 13,000
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN EOS. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WHEEL BEARINGS NEEDED TO B...
Mileage: 13,000
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUF...
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CAL...
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN EOS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE AND THE CHECK ENGINE INDICATOR ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF...
Mileage: 24,377
TAKATA RECALL- I HAVE TRIED TO CONTACT ALL DEALERSHIPS AROUND MY AREA, ALLEN, TEXAS AND WHEN I ASK ABOUT WHEN THE AIRBAGS IN MY CAR CAN BE REPLACED, ALL I HAVE GOTTEN IS, WE DON'T HAVE THEM YET AND WE DON'T KNOW WHEN WE WILL RECEIVE ANY FROM TAKATA. WE ARE AT THEIR MERCY. WE CAN'T HELP WITH THIS.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURE...
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN EOS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPA...
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN EOS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE AIR BAGS. THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE ...
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CO...
TAKATA RECALL IT HAS BEEN OVER 6 MONTHS AND DEALER SAYS THEY STILL DO NOT KNOW WHEN REPAIR CAN BE MADE. WE PAID OVER 30 THOUSAND DOLLARS FOR THIS CAR BRAND NEW AND IT IS NOT SAFE TO DRIVE. IS THE REASON "MY GOVERNMENT" IS NOT FORCING THE ISSUE WITH THE CAR COMPANIES BECAUSE THEY DONATE SO MUCH MO...
Mileage: 10,000
TL* THE CONTACT OWNS A 2013 VOLKSWAGON EOS. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE...
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V483000 (AIR BAGS) AND 16V078000 (AIR BAGS), BUT THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS UNABLE TO PROVIDE...
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REP...
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MA...