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Complaints

Showing 8 of 8
Oct 4, 2022 Air Bags

Failed click-spring in the steering wheel- the airbags and horn are out of commission.

Oct 4, 2022 Air Bags

Failed click-spring in the steering wheel- the airbags and horn are out of commission.

Dec 12, 2021 Air Bags

Clock spring failure with airbag error light on, and steering controls & horn not functioning. Car previously had clock spring fixed under recall in Aug 2016 (car mileage 55,619), and now had the exact same issue occur in Nov 2021 at 79,596 mi. Original recall did not fix issue, service records av...

Dec 12, 2021 Air Bags

Clock spring failure with airbag error light on, and steering controls & horn not functioning. Car previously had clock spring fixed under recall in Aug 2016 (car mileage 55,619), and now had the exact same issue occur in Nov 2021 at 79,596 mi. Original recall did not fix issue, service records av...

Sep 27, 2021 Air Bags

7 times now, I have heard a “pop” while turning the steering wheel & the airbag light has come on. The horn will not work after this happens. Each time, it has occurred at low speed, whilst making a turn or merely backing out of my driveway. 6 times of the 7 times, I have taken it to the Hansel ...

Sep 27, 2021 Air Bags

7 times now, I have heard a “pop” while turning the steering wheel & the airbag light has come on. The horn will not work after this happens. Each time, it has occurred at low speed, whilst making a turn or merely backing out of my driveway. 6 times of the 7 times, I have taken it to the Hansel ...

Jan 18, 2021 Suspension 50,000 mi

REAR SUSPENSION COIL SPRING FRACTURED RESULTING IN A SHARP LOOSE PIECE OF STEEL. THIS HAPPENED WHEN I WAS DRIVING THE CAR, AND THE CAR STARTED TO MAKE AN UNEXPECTED METALLIC NOISE. THIS LOOSE PIECE COULD HAVE RUPTURED THE TIRE AND CAUSED A SAFETY ISSUE OR ACCIDENT. THE REPAIR SHOP DEEMED THE CAR NO...

Jan 18, 2021 Suspension 50,000 mi

REAR SUSPENSION COIL SPRING FRACTURED RESULTING IN A SHARP LOOSE PIECE OF STEEL. THIS HAPPENED WHEN I WAS DRIVING THE CAR, AND THE CAR STARTED TO MAKE AN UNEXPECTED METALLIC NOISE. THIS LOOSE PIECE COULD HAVE RUPTURED THE TIRE AND CAUSED A SAFETY ISSUE OR ACCIDENT. THE REPAIR SHOP DEEMED THE CAR NO...