This Problem Across All Years
Performed NH Safety Inspection. Found upon Inspection Left Rear, Driver Side, Coil Spring has failed. Broken. This will make over Ten VW or Audi vehicles we have seen in the last year with this problem.
Performed NH Safety Inspection. Found upon Inspection Left Rear, Driver Side, Coil Spring has failed. Broken. This will make over Ten VW or Audi vehicles we have seen in the last year with this problem.
The contact owns a 2016 Volkswagen Golf Sportwagen. The contact stated while driving at high speeds, the vehicle started to shake abnormally. No warning lights were illuminated. The vehicle was taken to an auto body shop where it was diagnosed and determined that the rear axle coil springs had fractured and needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 135,000.
The contact owns a 2016 Volkswagen Golf Sportwagen. The contact stated while driving at high speeds, the vehicle started to shake abnormally. No warning lights were illuminated. The vehicle was taken to an auto body shop where it was diagnosed and determined that the rear axle coil springs had fractured and needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 135,000.
The rear coil spring fractured and caused a suspension issue. This is the same issue as reported in NHTSA campaign number: 19V188000 covering the same vehicles built a few months after mine. The vehcile is being repaired now and the issue has been confirmed. The component has been inspected by a service technician and the issue has been confirmed. Parts have been retained for evidence. There were no warnings, messages or symptoms. VW has been notified, but confirmed this is not their issue to fix. This issue should result in an extended recall to cover the same vehcile, just earlier models, so there are no resulting accidents, injuries, or deaths.
The rear coil spring fractured and caused a suspension issue. This is the same issue as reported in NHTSA campaign number: 19V188000 covering the same vehicles built a few months after mine. The vehcile is being repaired now and the issue has been confirmed. The component has been inspected by a service technician and the issue has been confirmed. Parts have been retained for evidence. There were no warnings, messages or symptoms. VW has been notified, but confirmed this is not their issue to fix. This issue should result in an extended recall to cover the same vehcile, just earlier models, so there are no resulting accidents, injuries, or deaths.
Both rear coil springs broken
Both rear coil springs broken
The passenger side rear coil spring snapped without any warning and with in normal highway and city street use with only 46,244 miles and 5 years of age. The was manufactured in August of 2015, was delivered in November of 2015, and the spring failed in the last week of June 2021. The vehicle is used on road and has had all maintenance done on time or early. I drove the vehicle on June 25th and when I was about 2 miles from home I slowed for an intersection and heard a clank sound from the rear of the vehicle, the remainder of the drive was uneventful. The next day when exiting our garage my wife and I heard a loud clanking sound. I test drove the car around the block and every turn, deceleration, and bump resulted in a clank from the back rear wheel area. The VW dealer confirmed the rear spring had snapped and also noted they had had a number of occurrences on MQB platform VWs and had a Tiguan (same chassis/platform) of similar age in the shop for the same reason. I drove slowly and on low roads to the dealer but it was clear the handling was compromised as it was not predictable in terms of both motions over bumps or when turning or reaction to steering inputs. I spoke with VW corporate and they confirmed an earlier recall on rear coil springs on VW Golf Sportwagens but that recall impacted the 2015. They were unable to assist with the repair but suggested I contact NHTSA. It is fortunate that the failure occurred when it did and not at highway speeds or severe weather. It is also fortunate no fragments of the spring impacted the tire or break components. I have owned many cars with significantly higher miles and managed armored and police vehicle fleets but have never had a car with so few miles have a spring snap.
The passenger side rear coil spring snapped without any warning and with in normal highway and city street use with only 46,244 miles and 5 years of age. The was manufactured in August of 2015, was delivered in November of 2015, and the spring failed in the last week of June 2021. The vehicle is used on road and has had all maintenance done on time or early. I drove the vehicle on June 25th and when I was about 2 miles from home I slowed for an intersection and heard a clank sound from the rear of the vehicle, the remainder of the drive was uneventful. The next day when exiting our garage my wife and I heard a loud clanking sound. I test drove the car around the block and every turn, deceleration, and bump resulted in a clank from the back rear wheel area. The VW dealer confirmed the rear spring had snapped and also noted they had had a number of occurrences on MQB platform VWs and had a Tiguan (same chassis/platform) of similar age in the shop for the same reason. I drove slowly and on low roads to the dealer but it was clear the handling was compromised as it was not predictable in terms of both motions over bumps or when turning or reaction to steering inputs. I spoke with VW corporate and they confirmed an earlier recall on rear coil springs on VW Golf Sportwagens but that recall impacted the 2015. They were unable to assist with the repair but suggested I contact NHTSA. It is fortunate that the failure occurred when it did and not at highway speeds or severe weather. It is also fortunate no fragments of the spring impacted the tire or break components. I have owned many cars with significantly higher miles and managed armored and police vehicle fleets but have never had a car with so few miles have a spring snap.