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Active Recalls (5)

24V110000 Feb 14, 2024 FUEL SYSTEM, GASOLINE

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 201...

19V615000 Aug 22, 2019 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta ...

19V188000 Mar 6, 2019 SUSPENSION:REAR:SPRINGS:COIL SPRINGS

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fractur...

18V464000 Jul 11, 2018 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2018 Volkswagen Golf and Golf Sportwagen vehicles. The build of silicate on the shift lever micro switch contacts may enable t...

18V369000 Jun 1, 2018 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas, Passat, Beetle, Beetle Convertible, Golf, Golf SportWagen and GTI and Audi Q5 and SQ5 vehicles. The brake ca...

Complaints

Showing 20 of 38
Jan 6, 2026 Air Bags

My vehicle was serviced at an authorized VW dealer on Dec 12 for recall-related work & a diagnostic water test (fee waived; $0 paid). Before leaving the dealership, while still on property, I observed extensive interior damage not present prior to service: widespread staining/saturation of headliner...

Jan 6, 2026 Structure

My vehicle was serviced at an authorized VW dealer on Dec 12 for recall-related work & a diagnostic water test (fee waived; $0 paid). Before leaving the dealership, while still on property, I observed extensive interior damage not present prior to service: widespread staining/saturation of headliner...

Jan 6, 2026 Electrical System

My vehicle was serviced at an authorized VW dealer on Dec 12 for recall-related work & a diagnostic water test (fee waived; $0 paid). Before leaving the dealership, while still on property, I observed extensive interior damage not present prior to service: widespread staining/saturation of headliner...

Jan 6, 2026 Air Bags

My vehicle was serviced at an authorized VW dealer on Dec 12 for recall-related work & a diagnostic water test (fee waived; $0 paid). Before leaving the dealership, while still on property, I observed extensive interior damage not present prior to service: widespread staining/saturation of headliner...

Jan 6, 2026 Structure

My vehicle was serviced at an authorized VW dealer on Dec 12 for recall-related work & a diagnostic water test (fee waived; $0 paid). Before leaving the dealership, while still on property, I observed extensive interior damage not present prior to service: widespread staining/saturation of headliner...

Jan 6, 2026 Electrical System

My vehicle was serviced at an authorized VW dealer on Dec 12 for recall-related work & a diagnostic water test (fee waived; $0 paid). Before leaving the dealership, while still on property, I observed extensive interior damage not present prior to service: widespread staining/saturation of headliner...

Jul 31, 2025 Engine

Our VW Sportwagen registered owner [XXX] - my wife, which we purchased new has a coolant leak at 41000 miles. This is the 3rd time. It was repaired twice under warranty at two separate dealers - 10/2024 was the 2nd time - 3 separate leaks including the original repaired seal failing again. The new ...

Jul 31, 2025 Engine

Our VW Sportwagen registered owner [XXX] - my wife, which we purchased new has a coolant leak at 41000 miles. This is the 3rd time. It was repaired twice under warranty at two separate dealers - 10/2024 was the 2nd time - 3 separate leaks including the original repaired seal failing again. The new ...

Oct 7, 2024 Power Train

The clutch master cylinder failed at less than 37,000 miles and is not covered under the manufacturer's standard (for 2018 models) 72,000 mile warranty. I had to spend $500+ to replace the part at an independent mechanic. Fluid levels were fine and there were no leaks. Just a faulty part. I have own...

Oct 7, 2024 Power Train

The clutch master cylinder failed at less than 37,000 miles and is not covered under the manufacturer's standard (for 2018 models) 72,000 mile warranty. I had to spend $500+ to replace the part at an independent mechanic. Fluid levels were fine and there were no leaks. Just a faulty part. I have own...

Oct 30, 2023 Power Train

My wife's Golf Sportwagen has a sort of whop whop noise evident at about 30 -35 MPH that gets a bit more pronounced at 60 MPH. The brakes seem fine. No pulling or pulsations in the brake pedal. They work well. The pads are not worn out and the discs have smooth, shiny surfaces. The car steers straig...

Oct 30, 2023 Wheels

My wife's Golf Sportwagen has a sort of whop whop noise evident at about 30 -35 MPH that gets a bit more pronounced at 60 MPH. The brakes seem fine. No pulling or pulsations in the brake pedal. They work well. The pads are not worn out and the discs have smooth, shiny surfaces. The car steers straig...

Oct 30, 2023 Unknown Or Other

My wife's Golf Sportwagen has a sort of whop whop noise evident at about 30 -35 MPH that gets a bit more pronounced at 60 MPH. The brakes seem fine. No pulling or pulsations in the brake pedal. They work well. The pads are not worn out and the discs have smooth, shiny surfaces. The car steers straig...

Oct 30, 2023 Power Train

My wife's Golf Sportwagen has a sort of whop whop noise evident at about 30 -35 MPH that gets a bit more pronounced at 60 MPH. The brakes seem fine. No pulling or pulsations in the brake pedal. They work well. The pads are not worn out and the discs have smooth, shiny surfaces. The car steers straig...

Oct 30, 2023 Wheels

My wife's Golf Sportwagen has a sort of whop whop noise evident at about 30 -35 MPH that gets a bit more pronounced at 60 MPH. The brakes seem fine. No pulling or pulsations in the brake pedal. They work well. The pads are not worn out and the discs have smooth, shiny surfaces. The car steers straig...

Oct 30, 2023 Unknown Or Other

My wife's Golf Sportwagen has a sort of whop whop noise evident at about 30 -35 MPH that gets a bit more pronounced at 60 MPH. The brakes seem fine. No pulling or pulsations in the brake pedal. They work well. The pads are not worn out and the discs have smooth, shiny surfaces. The car steers straig...

Sep 16, 2022 Unknown Or Other

Chromed metallic trim on center console above shifter and beneath center cubby opening has cracked and lifted creating a small, very sharp raised raw edge that deeply lacerated my right hand while reaching into of cubby to retrieve item while behind the wheel. Normal use, no overt damage to explain ...

Sep 16, 2022 Unknown Or Other

Chromed metallic trim on center console above shifter and beneath center cubby opening has cracked and lifted creating a small, very sharp raised raw edge that deeply lacerated my right hand while reaching into of cubby to retrieve item while behind the wheel. Normal use, no overt damage to explain ...

Nov 17, 2021 Structure

The U-shaped on the passenger door jamb the the door latch attaches to came loose preventing the door from closing completely. Ganley VW tightened up the fasteners without writing up a service order so it would be reported to VW. They did not use a torgue wrench. I asked them to use thread locker t...

Nov 17, 2021 Structure

The U-shaped on the passenger door jamb the the door latch attaches to came loose preventing the door from closing completely. Ganley VW tightened up the fasteners without writing up a service order so it would be reported to VW. They did not use a torgue wrench. I asked them to use thread locker t...

Aug 17, 2021 Power Train Crash

The vehicle went forward in Reverse and backward in Drive, multiple times in one day, observed by driver and passenger. Another vehicle was struck; no one was injured (fortunately). Dealer said they could not recreate the problem and nothing was wrong.

Aug 17, 2021 Electrical System Crash

The vehicle went forward in Reverse and backward in Drive, multiple times in one day, observed by driver and passenger. Another vehicle was struck; no one was injured (fortunately). Dealer said they could not recreate the problem and nothing was wrong.

Aug 17, 2021 Vehicle Speed Control Crash

The vehicle went forward in Reverse and backward in Drive, multiple times in one day, observed by driver and passenger. Another vehicle was struck; no one was injured (fortunately). Dealer said they could not recreate the problem and nothing was wrong.

Aug 17, 2021 Power Train Crash

The vehicle went forward in Reverse and backward in Drive, multiple times in one day, observed by driver and passenger. Another vehicle was struck; no one was injured (fortunately). Dealer said they could not recreate the problem and nothing was wrong.

Aug 17, 2021 Electrical System Crash

The vehicle went forward in Reverse and backward in Drive, multiple times in one day, observed by driver and passenger. Another vehicle was struck; no one was injured (fortunately). Dealer said they could not recreate the problem and nothing was wrong.

Aug 17, 2021 Vehicle Speed Control Crash

The vehicle went forward in Reverse and backward in Drive, multiple times in one day, observed by driver and passenger. Another vehicle was struck; no one was injured (fortunately). Dealer said they could not recreate the problem and nothing was wrong.

May 25, 2021 Power Train

When coasting with foot off the accelerator at normal road speeds starting at greater than ~30 mph, the vehicle will bleed speed normally until around 25 mph. At that point the transmission will suddenly grab and rapidly decelerate the vehicle down to approximately 15 mph. After reaching around 15...

May 25, 2021 Vehicle Speed Control

When coasting with foot off the accelerator at normal road speeds starting at greater than ~30 mph, the vehicle will bleed speed normally until around 25 mph. At that point the transmission will suddenly grab and rapidly decelerate the vehicle down to approximately 15 mph. After reaching around 15...

May 25, 2021 Power Train

When coasting with foot off the accelerator at normal road speeds starting at greater than ~30 mph, the vehicle will bleed speed normally until around 25 mph. At that point the transmission will suddenly grab and rapidly decelerate the vehicle down to approximately 15 mph. After reaching around 15...

May 25, 2021 Vehicle Speed Control

When coasting with foot off the accelerator at normal road speeds starting at greater than ~30 mph, the vehicle will bleed speed normally until around 25 mph. At that point the transmission will suddenly grab and rapidly decelerate the vehicle down to approximately 15 mph. After reaching around 15...

Sep 1, 2020 Unknown Or Other 16,800 mi

TRIM SURROUNDING SHIFT CONSOLE IS MADE OF BRITTLE METAL THAT TEARS AT FOLD AND THEN LACERATES DRIVER OR PASSENGER WHEN THEY REACH INTO CENTER CUBBY.

Sep 1, 2020 Unknown Or Other 16,800 mi

TRIM SURROUNDING SHIFT CONSOLE IS MADE OF BRITTLE METAL THAT TEARS AT FOLD AND THEN LACERATES DRIVER OR PASSENGER WHEN THEY REACH INTO CENTER CUBBY.

Jul 5, 2019 Air Bags 9,550 mi

WARNING LIGHT INDICATING ERROR IN PASSENGER AIR BAG. REQUESTED IMMEDIATE SERVICING AS AIR BAG MAY DEPLOY ACCIDENTALLY OR NOT DEPLOY WHEN NEEDED.

Jul 5, 2019 Air Bags 9,550 mi

WARNING LIGHT INDICATING ERROR IN PASSENGER AIR BAG. REQUESTED IMMEDIATE SERVICING AS AIR BAG MAY DEPLOY ACCIDENTALLY OR NOT DEPLOY WHEN NEEDED.

Jan 10, 2019 Fuel System, Gasoline 1,000 mi

TOOK DELIVERY OF VEHICLE ON AUGUST 13, 2018, AT ABOUT 1000 MILES NOTICED A STRONG SMELL OF GASOLINE COMING FROM THE AIR VENTS AND ENGINE COMPARTMENT. THIS OCCURS AFTER THE VEHICLE IS WARMED UP, STOPPED FOR 45 MINUTES THAN RESTARTED THE VEHICLE WAS MANUFACTURED ON JANUARY 18, 2018. HAS BEEN AT THE...

Jan 10, 2019 Fuel System, Gasoline 1,000 mi

TOOK DELIVERY OF VEHICLE ON AUGUST 13, 2018, AT ABOUT 1000 MILES NOTICED A STRONG SMELL OF GASOLINE COMING FROM THE AIR VENTS AND ENGINE COMPARTMENT. THIS OCCURS AFTER THE VEHICLE IS WARMED UP, STOPPED FOR 45 MINUTES THAN RESTARTED THE VEHICLE WAS MANUFACTURED ON JANUARY 18, 2018. HAS BEEN AT THE...

Oct 3, 2018 Fuel/propulsion System 60 mi

TOOK DELIVERY OF VEHICLE ON SEP.23,2018 DROVE IT FOR THREE DAYS AND NOTICED A STRONG SMELL OF GASOLINE COMING FROM THE AIR VENTS AND ENGINE COMPARTMENT. THIS OCCURRED AFTER THE VEHICLE WAS WARM AND RESTARTED. THE VEHICLE WAS MANUFACTURED IN 2017. THE VEHICLE IS CURRENTLY AT THE VW DEALER BEING...

Oct 3, 2018 Fuel/propulsion System 60 mi

TOOK DELIVERY OF VEHICLE ON SEP.23,2018 DROVE IT FOR THREE DAYS AND NOTICED A STRONG SMELL OF GASOLINE COMING FROM THE AIR VENTS AND ENGINE COMPARTMENT. THIS OCCURRED AFTER THE VEHICLE WAS WARM AND RESTARTED. THE VEHICLE WAS MANUFACTURED IN 2017. THE VEHICLE IS CURRENTLY AT THE VW DEALER BEING...