12
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Electrical System Complaints

Showing 12 of 12
Mar 27, 2024

Back up camera not working due to infotainment system not working. Dealer is aware, says they are waiting for a software update.

Mar 27, 2024

Back up camera not working due to infotainment system not working. Dealer is aware, says they are waiting for a software update.

Feb 5, 2024

While driving, Front Safety System Light came on. Additionally, Drive System light came on and car would not go over 25-30 mph.

Feb 5, 2024

While driving, Front Safety System Light came on. Additionally, Drive System light came on and car would not go over 25-30 mph.

Dec 10, 2023

Infotainment system fails to start/load. Infotainment screen provides multiple error messages such and “component protection active” and/ or “you can activate this function at dealer” and subsequently becomes inoperable, including multiple safety related features: Back up/ rear view camera freezes image or does not turn on at all. Autonomous emergency braking (front assist) fail light comes on. Park distance control fail light comes on. Have been to the VW dealer on two different occasions for these issues specifically and the systems and problems not resolved. They reset/ updated the infotainment system at 1st visit. System failed again/ unresolved. Took back to dealer and they called VW corporate for help. Picked up from 2nd visit and systems promptly failed again. Online search suggests common, unresolved problem. Thank you for aiding consumers in resolving these safety issues

Dec 10, 2023

Infotainment system fails to start/load. Infotainment screen provides multiple error messages such and “component protection active” and/ or “you can activate this function at dealer” and subsequently becomes inoperable, including multiple safety related features: Back up/ rear view camera freezes image or does not turn on at all. Autonomous emergency braking (front assist) fail light comes on. Park distance control fail light comes on. Have been to the VW dealer on two different occasions for these issues specifically and the systems and problems not resolved. They reset/ updated the infotainment system at 1st visit. System failed again/ unresolved. Took back to dealer and they called VW corporate for help. Picked up from 2nd visit and systems promptly failed again. Online search suggests common, unresolved problem. Thank you for aiding consumers in resolving these safety issues

Oct 3, 2023

Having consistent issues with safety features and infotainment system that locks up with errors. Since new my VW Gti has been experiencing drivers' assistants' issues. At times the backup camera does not work. At times the the whole infotainment system will have various different errors that prevent any of the safety features to be turned on. The errors don't easily go away unless turning off the car and trying to restart it all.

Oct 3, 2023

Having consistent issues with safety features and infotainment system that locks up with errors. Since new my VW Gti has been experiencing drivers' assistants' issues. At times the backup camera does not work. At times the the whole infotainment system will have various different errors that prevent any of the safety features to be turned on. The errors don't easily go away unless turning off the car and trying to restart it all.

May 26, 2023

The problem is Component Protection, When the car goes into Component Protection you lose A/C and defrost, crash protection, It has been see by a Volkswagen dealer.

May 26, 2023

The problem is Component Protection, When the car goes into Component Protection you lose A/C and defrost, crash protection, It has been see by a Volkswagen dealer.

Dec 26, 2022

Vehicles infotainment system does not turn on at startup - several error messages for safety features by most importantly, rear camera does not work when infotainment system screen is down and requires the dealer to activate it or fully black screen. Took to VW three times and they cannot determine the issue. Says it’s a software issue, but also showing “low voltage” warnings in computer diagnostics. Audi, owned by Volkswagen, just issued a recall for infotainment systems disabling rear cameras due to low voltage issues. The symptoms are identical to the VW issues. This is Audi recall internally coded 91Ei and it impacted many makes and models. I believe the components are possibly shared and the recall needs to extend to the GTI as well. Contacted VW and they have been unresponsive to me. I have video of the issue that shows the issue in more detail. Also attached the work order from VW that noted “low voltage”.

Dec 26, 2022

Vehicles infotainment system does not turn on at startup - several error messages for safety features by most importantly, rear camera does not work when infotainment system screen is down and requires the dealer to activate it or fully black screen. Took to VW three times and they cannot determine the issue. Says it’s a software issue, but also showing “low voltage” warnings in computer diagnostics. Audi, owned by Volkswagen, just issued a recall for infotainment systems disabling rear cameras due to low voltage issues. The symptoms are identical to the VW issues. This is Audi recall internally coded 91Ei and it impacted many makes and models. I believe the components are possibly shared and the recall needs to extend to the GTI as well. Contacted VW and they have been unresponsive to me. I have video of the issue that shows the issue in more detail. Also attached the work order from VW that noted “low voltage”.