12
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Service Brakes Complaints

Showing 12 of 12
Jan 14, 2022

ERROR. SERVICE VEHICLE. ONLY LEAVE VEHICLE IN P POSITION

Jan 14, 2022

ERROR. SERVICE VEHICLE. ONLY LEAVE VEHICLE IN P POSITION

Nov 18, 2017 9,800 mi

CAR WITH 9000 MILES HAD BRAKE FAILURE. BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND BARELY STOPPED. TURNED OUT TO BE A BAD MASTER CYLINDER ON A CAR WITH 9K MILES, AFTER FURTHER RESEARCH THERE ARE MULTIPLE CASES OF THIS SIMILAR ISSUE.

Nov 18, 2017 9,800 mi

CAR WITH 9000 MILES HAD BRAKE FAILURE. BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND BARELY STOPPED. TURNED OUT TO BE A BAD MASTER CYLINDER ON A CAR WITH 9K MILES, AFTER FURTHER RESEARCH THERE ARE MULTIPLE CASES OF THIS SIMILAR ISSUE.

Mar 20, 2017 25,000 mi

AFTER DRIVING HOME FROM THE GAS STATION AFTER REPLACING MY TIRES GOING ABOUT 50MPH. MY BRAKE FLUID LIGHT CAME ON AND THE BRAKES DID NOT WORK AT ALL. LUCKY I WAS ABLE TO DOWN SHIFT AND E BRAKE ON THE CITY STREET. I TOOK IT TO THE FIRESTONE MECHANIC. THINKING THE HIT A LINE OR CUT A LINE ON ACCIDENT. AFTER INSPECTION NOTHING WAS CUT OR BROKEN. AFTER OPENING THE HOOD IT REVILED NO BRAKE FLUID AT ALL. AFTER REMOVING PARTS IT WAS THEN DISCOVERED THAT THE MASTER CYLINDER WAS LEAKING IN THE FIREWALL. AFTER GOING ONLINE TO THE FORUMS I NOTICED OTHER PEOPLE ARE HAVING THIS PROBLEM. THE DEALERSHIP FOR VOLKSWAGEN ARE TRYING TO BLAME THEM.. BUT THEY DIDN'T EVEN OPEN THE HOOD. I HAD OTHER WORK DONE BY THEM WITH NO PROBLEMS EVER. I WILL HAVE DOCUMENTATION AS MY CAR IS BEING WORKED ON. I COULD OF DIED IF I DIDN'T THINK FAST OR IF I WAITED TILL THE LAST MIN TO BRAKE.

Mar 20, 2017 25,000 mi

AFTER DRIVING HOME FROM THE GAS STATION AFTER REPLACING MY TIRES GOING ABOUT 50MPH. MY BRAKE FLUID LIGHT CAME ON AND THE BRAKES DID NOT WORK AT ALL. LUCKY I WAS ABLE TO DOWN SHIFT AND E BRAKE ON THE CITY STREET. I TOOK IT TO THE FIRESTONE MECHANIC. THINKING THE HIT A LINE OR CUT A LINE ON ACCIDENT. AFTER INSPECTION NOTHING WAS CUT OR BROKEN. AFTER OPENING THE HOOD IT REVILED NO BRAKE FLUID AT ALL. AFTER REMOVING PARTS IT WAS THEN DISCOVERED THAT THE MASTER CYLINDER WAS LEAKING IN THE FIREWALL. AFTER GOING ONLINE TO THE FORUMS I NOTICED OTHER PEOPLE ARE HAVING THIS PROBLEM. THE DEALERSHIP FOR VOLKSWAGEN ARE TRYING TO BLAME THEM.. BUT THEY DIDN'T EVEN OPEN THE HOOD. I HAD OTHER WORK DONE BY THEM WITH NO PROBLEMS EVER. I WILL HAVE DOCUMENTATION AS MY CAR IS BEING WORKED ON. I COULD OF DIED IF I DIDN'T THINK FAST OR IF I WAITED TILL THE LAST MIN TO BRAKE.

May 19, 2016 13,000 mi

I ENCOUNTERED A CLOSE RED LIGHT AND BRAKED HARD ENOUGH TO ACTIVATE ABS FROM 35 MPH IN DRY ROAD CONDITIONS ON A SUBURBAN HIGHWAY. WHEN I TOOK MY FOOT OFF THE BRAKE AND APPLIED GAS AFTER THE GREEN LIGHT, THE CAR BEGAN TO TRAVEL BACKWARDS! I BRAKED AGAIN AND FOUND THAT THE GEAR SHIFTER HAD GONE INTO THE REVERSE POSITION. I BELIEVE THE BRAKING DECELERATION CAUSED THE GEAR SHIFTER TO TRAVEL FORWARD AGAINST ANY MECHANICAL RESTRAINT AND COME TO REST IN THE REVERSE SETTING.

May 19, 2016 13,000 mi

I ENCOUNTERED A CLOSE RED LIGHT AND BRAKED HARD ENOUGH TO ACTIVATE ABS FROM 35 MPH IN DRY ROAD CONDITIONS ON A SUBURBAN HIGHWAY. WHEN I TOOK MY FOOT OFF THE BRAKE AND APPLIED GAS AFTER THE GREEN LIGHT, THE CAR BEGAN TO TRAVEL BACKWARDS! I BRAKED AGAIN AND FOUND THAT THE GEAR SHIFTER HAD GONE INTO THE REVERSE POSITION. I BELIEVE THE BRAKING DECELERATION CAUSED THE GEAR SHIFTER TO TRAVEL FORWARD AGAINST ANY MECHANICAL RESTRAINT AND COME TO REST IN THE REVERSE SETTING.

Sep 21, 2015

THE DEALERSHIP LEFT THE SHIPPING BLOCKS/PUCKS/DISCS ON THE STRUTS. THIS IS A COMMON PROBLEM AS EVIDENCED THROUGH MANY ONLINE FORUMS. THE DEALERSHIP AND MANY OTHERS CLAIM THAT THIS DOES NOT CAUSE A PROBLEM; HOWEVER, THE BLOCKS PREVENT THE SUSPENSION FROM DOING ITS JOB, WHICH IS ABSORBING IMPACT, IMPROVING BRAKING, AND HELPING THE WHEELS MAINTAIN CONTACT WITH THE GROUND. I DROVE OVER 18000 MILES NOT REALIZING THAT THEY WERE ON (I JUST THOUGHT I HAVE A TIGHT SUSPENSION). I HAVE NOW LOST 4 TIRES (PREMATURE WEAR AND BUBBLES/PUNCTURES) AND HAVE DAMAGE TO THE STRUT AND STEERING KNUCKLE. THIS IS A POTENTIALLY DANGEROUS MISTAKE.

Sep 21, 2015

THE DEALERSHIP LEFT THE SHIPPING BLOCKS/PUCKS/DISCS ON THE STRUTS. THIS IS A COMMON PROBLEM AS EVIDENCED THROUGH MANY ONLINE FORUMS. THE DEALERSHIP AND MANY OTHERS CLAIM THAT THIS DOES NOT CAUSE A PROBLEM; HOWEVER, THE BLOCKS PREVENT THE SUSPENSION FROM DOING ITS JOB, WHICH IS ABSORBING IMPACT, IMPROVING BRAKING, AND HELPING THE WHEELS MAINTAIN CONTACT WITH THE GROUND. I DROVE OVER 18000 MILES NOT REALIZING THAT THEY WERE ON (I JUST THOUGHT I HAVE A TIGHT SUSPENSION). I HAVE NOW LOST 4 TIRES (PREMATURE WEAR AND BUBBLES/PUNCTURES) AND HAVE DAMAGE TO THE STRUT AND STEERING KNUCKLE. THIS IS A POTENTIALLY DANGEROUS MISTAKE.

Aug 14, 2015 6,000 mi

UPON BRAKING, THE BRAKE PEDAL CAME OFF RESULTING IN MY ALMOST REAR ENDING THE VEHICLE IN FRONT OF ME.

Aug 14, 2015 6,000 mi

UPON BRAKING, THE BRAKE PEDAL CAME OFF RESULTING IN MY ALMOST REAR ENDING THE VEHICLE IN FRONT OF ME.