34
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Engine Complaints

Showing 20 of 34
Jan 14, 2025

Repeated issues with leaking water pump and broken seals under the intake manifold causing vehicle to be underivable.

Jan 14, 2025

Repeated issues with leaking water pump and broken seals under the intake manifold causing vehicle to be underivable.

Apr 14, 2021

FAILURE OF THERMOSTAT HOUSING CAUSING COOLANT LEAK AND WATER PUMP FAILURE.

Apr 14, 2021

FAILURE OF THERMOSTAT HOUSING CAUSING COOLANT LEAK AND WATER PUMP FAILURE.

Feb 21, 2021

FAILED THERMOSTAT HOUSING/COOLANT LOSS. ACTIVE COOLANT LEAK FROM WATER PUMP/THERMOSTAT HOUSING AT 35,956 MILES. DEALER REPLACED THERMOSTAT ASSEMBLY, WATER PUMP, UNION.

Feb 21, 2021

FAILED THERMOSTAT HOUSING/COOLANT LOSS. ACTIVE COOLANT LEAK FROM WATER PUMP/THERMOSTAT HOUSING AT 35,956 MILES. DEALER REPLACED THERMOSTAT ASSEMBLY, WATER PUMP, UNION.

Jan 5, 2021 47,000 mi

ENGINE THERMOSTAT AND PUMP FAILURE WITH GRADUAL COOLANT LEAK. COOLANT REQUIRED REFILLING MULTIPLE TIMES WITHIN 45,000 MILES, SOMETIMES COOLANT GETTING DANGEROUSLY LOW WITHOUT WARNING UNTIL CAR IS ON INTERSTATE. THERMOSTAT/PUMP HAS ALSO BEGUN OVERCOOLING ENGINE, NOT ALLOWING IT TO GET UP TO OPERATING TEMP WHEN ON INTERSTATE AND SHUTTING OUT USAGE OF CRUISE CONTROL. THIS IS A WELL KNOWN AND DOCUMENTED ISSUE WITH MK7 GTI.

Jan 5, 2021 47,000 mi

ENGINE THERMOSTAT AND PUMP FAILURE WITH GRADUAL COOLANT LEAK. COOLANT REQUIRED REFILLING MULTIPLE TIMES WITHIN 45,000 MILES, SOMETIMES COOLANT GETTING DANGEROUSLY LOW WITHOUT WARNING UNTIL CAR IS ON INTERSTATE. THERMOSTAT/PUMP HAS ALSO BEGUN OVERCOOLING ENGINE, NOT ALLOWING IT TO GET UP TO OPERATING TEMP WHEN ON INTERSTATE AND SHUTTING OUT USAGE OF CRUISE CONTROL. THIS IS A WELL KNOWN AND DOCUMENTED ISSUE WITH MK7 GTI.

Dec 14, 2020

IT SUCKS IN TOO MUCH AIR AND FAILS AS IF IT HAD A SPARKPLUG FAULT IT WASTES TOO MUCH GAS AND SOMETIMES SUFFOCATES AND WANTS TO TURN OFF

Dec 14, 2020

IT SUCKS IN TOO MUCH AIR AND FAILS AS IF IT HAD A SPARKPLUG FAULT IT WASTES TOO MUCH GAS AND SOMETIMES SUFFOCATES AND WANTS TO TURN OFF

Nov 22, 2020 53,000 mi

WATER PUMP NEEDED TO BE REPLACED AFTER UNKNOWN CAUSE.

Nov 22, 2020 53,000 mi

WATER PUMP NEEDED TO BE REPLACED AFTER UNKNOWN CAUSE.

Aug 3, 2020 52,415 mi

AT THE GAS STATION, THE VEHICLE DOES NOT ALLOW FOR NORMAL FUEL UP TO OCCUR. THE PUMP NOZZLE KEEPS CLICKING OFF AND I CAN'T PUT MORE THAN 1/4 TANK OF GAS WITHOUT THE FUEL SPILLING OUT OF THE TANK FILLER NECK/TUBE. WHILE DRIVING, THE VEHICLE IS EXPERIENCING POWER LOSS THAT CAN BE FELT AS A SUDDEN "BUCKING" MOTION WHEN ACCELERATING NORMALLY AND AT CONSTANT CRUISE SPEEDS ABOVE 40 MPH. THE VOLKSWAGEN DEALER DIAGNOSIS REPORTED PLUGGED EVAP CANISTER VENT LINES AND FUEL TANK AND RECOMMENDED REPLACEMENT. THE CAR ONLY HAS 52,500 MILES AND I'M THE ORIGINAL OWNER. MANY OWNERS OF THIS YEAR MODEL IN OTHER STATES ARE REPORTING THE EXACT SAME FUEL UP ISSUE ON INTERNET AUTO FORUMS.

Aug 3, 2020 52,415 mi

AT THE GAS STATION, THE VEHICLE DOES NOT ALLOW FOR NORMAL FUEL UP TO OCCUR. THE PUMP NOZZLE KEEPS CLICKING OFF AND I CAN'T PUT MORE THAN 1/4 TANK OF GAS WITHOUT THE FUEL SPILLING OUT OF THE TANK FILLER NECK/TUBE. WHILE DRIVING, THE VEHICLE IS EXPERIENCING POWER LOSS THAT CAN BE FELT AS A SUDDEN "BUCKING" MOTION WHEN ACCELERATING NORMALLY AND AT CONSTANT CRUISE SPEEDS ABOVE 40 MPH. THE VOLKSWAGEN DEALER DIAGNOSIS REPORTED PLUGGED EVAP CANISTER VENT LINES AND FUEL TANK AND RECOMMENDED REPLACEMENT. THE CAR ONLY HAS 52,500 MILES AND I'M THE ORIGINAL OWNER. MANY OWNERS OF THIS YEAR MODEL IN OTHER STATES ARE REPORTING THE EXACT SAME FUEL UP ISSUE ON INTERNET AUTO FORUMS.

Jul 20, 2020 76,124 mi

THERMOSTAT HOUSING SEAL FAILURE HAS LED TO COOLANT LEAK. DISCOVERED BY TECHNICIAN DURING UNRELATED MAINTENANCE. CAR HAS 76,000 MILES.

Jul 20, 2020 76,124 mi

THERMOSTAT HOUSING SEAL FAILURE HAS LED TO COOLANT LEAK. DISCOVERED BY TECHNICIAN DURING UNRELATED MAINTENANCE. CAR HAS 76,000 MILES.

Jul 2, 2020 24,000 mi

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GTI. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALL AND HESITATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A DEFECTIVE BRAKE SUCTION CUP. THE MECHANIC LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V647000 (FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. CLAY COOLEY VOLKSWAGEN OF PARK CITIES (5555 LEMMON AVE, DALLAS, TX 75209, (469) 240-6240) WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER SUGGESTED THAT THE VEHICLE BE TOWED TO THE DEALER FOR ASSISTANCE, WHICH WAS STILL PENDING. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 24,000.*DT *JS

Jul 2, 2020 24,000 mi

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GTI. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALL AND HESITATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A DEFECTIVE BRAKE SUCTION CUP. THE MECHANIC LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V647000 (FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. CLAY COOLEY VOLKSWAGEN OF PARK CITIES (5555 LEMMON AVE, DALLAS, TX 75209, (469) 240-6240) WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER SUGGESTED THAT THE VEHICLE BE TOWED TO THE DEALER FOR ASSISTANCE, WHICH WAS STILL PENDING. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 24,000.*DT *JS

Apr 27, 2020 80,000 mi

THERMOSTAT HOUSING/WATER PUMP FAILED AT 80,000 MILES. THIS FAILURE COULD HAVE STRANDED ME DURING COVID PANDEMIC FAR FROM HOME. USE OF A PLASTIC PART IN A CRITICAL ENGINE APPLICATION IS PROBLEMATIC. REPAIR COST $906 DOLLARS TO REPLACE THIS HOUSING. VW HAS DENIED COVERAGE FOR THIS CRITICAL ENGINE COMPONENT.

Apr 27, 2020 80,000 mi

THERMOSTAT HOUSING/WATER PUMP FAILED AT 80,000 MILES. THIS FAILURE COULD HAVE STRANDED ME DURING COVID PANDEMIC FAR FROM HOME. USE OF A PLASTIC PART IN A CRITICAL ENGINE APPLICATION IS PROBLEMATIC. REPAIR COST $906 DOLLARS TO REPLACE THIS HOUSING. VW HAS DENIED COVERAGE FOR THIS CRITICAL ENGINE COMPONENT.

Feb 28, 2020

THERMOSTAT & HOUSING FAILURE. LOSS OF COOLANT OVER TIME, PERIOD OF 3 MONTHS. HAD TO REFILL COOLANT MULTIPLE TIMES DURING THAT PERIOD.

Feb 28, 2020

THERMOSTAT & HOUSING FAILURE. LOSS OF COOLANT OVER TIME, PERIOD OF 3 MONTHS. HAD TO REFILL COOLANT MULTIPLE TIMES DURING THAT PERIOD.

Feb 19, 2020 69,000 mi

DRIVING TO WORK ON MONDAY, SEPTEMBER 30, 2019 AT 7:45AM, AN INDICATION NOTIFICATION CAME ON THAT THE COOLANT RESERVOIR WAS EXTREMELY LOW. I PULLED OVER INTO A PARKING LOT OF A DONUT SHOP ON LEFFINGWELL RD AND MEYER RD AND POPPED MY HOOD OPEN. COOLANT RESERVOIR WAS COMPLETELY EMPTY. A FRIEND WAS CALLED TO COME PICK ME UP AND DRIVE TO A VW DEALERSHIP TO PICK UP COOLANT AND DISTILLED WATER FROM A LIQUOR STORE. COOLANT WAS TOPPED OFF. NEXT DAY, CAR WAS TAKEN INTO AN AUTO REPAIR SHOP AND CONFIRMED THAT THERMOSTAT HOUSING FAILED AND DUMPED COOLANT.

Feb 19, 2020 69,000 mi

DRIVING TO WORK ON MONDAY, SEPTEMBER 30, 2019 AT 7:45AM, AN INDICATION NOTIFICATION CAME ON THAT THE COOLANT RESERVOIR WAS EXTREMELY LOW. I PULLED OVER INTO A PARKING LOT OF A DONUT SHOP ON LEFFINGWELL RD AND MEYER RD AND POPPED MY HOOD OPEN. COOLANT RESERVOIR WAS COMPLETELY EMPTY. A FRIEND WAS CALLED TO COME PICK ME UP AND DRIVE TO A VW DEALERSHIP TO PICK UP COOLANT AND DISTILLED WATER FROM A LIQUOR STORE. COOLANT WAS TOPPED OFF. NEXT DAY, CAR WAS TAKEN INTO AN AUTO REPAIR SHOP AND CONFIRMED THAT THERMOSTAT HOUSING FAILED AND DUMPED COOLANT.

Jan 9, 2020 42,000 mi

HAD A CRACKED AND LEAKING WATER PUMP HOUSING THAT WAS REPLACED AND COVERED BY AN AFTERMARKET WARRANTY. I HAD BEEN TO MULTIPLE SHOPS BECAUSE OF A COOLANT SMELL, NONE COULD FINE THE SOURCE. I WAS TOLD BY VOLKSWAGEN THAT 'IT HAPPENS, THEY ALWAYS LOSE A LITTLE COOLANT', THAT IS ABSOLUTELY NOT TRUE. IT IS A CLOSED SYSTEM AND SHOULD NOT LOSE ANY COOLANT OR SMELL LIKE COOLANT AT ALL. I HAVE SEEN DOZENS OF OTHERS WITH THE SAME CAR AS MYSELF WITH THE SAME PROBLEM, ONLY AFTER I WAS FORCEFUL AND INSISTENT WITH A VOLKSWAGEN DEALERSHIP WAS THE PROBLEM FOUND AND CORRECTED.

Jan 9, 2020 42,000 mi

HAD A CRACKED AND LEAKING WATER PUMP HOUSING THAT WAS REPLACED AND COVERED BY AN AFTERMARKET WARRANTY. I HAD BEEN TO MULTIPLE SHOPS BECAUSE OF A COOLANT SMELL, NONE COULD FINE THE SOURCE. I WAS TOLD BY VOLKSWAGEN THAT 'IT HAPPENS, THEY ALWAYS LOSE A LITTLE COOLANT', THAT IS ABSOLUTELY NOT TRUE. IT IS A CLOSED SYSTEM AND SHOULD NOT LOSE ANY COOLANT OR SMELL LIKE COOLANT AT ALL. I HAVE SEEN DOZENS OF OTHERS WITH THE SAME CAR AS MYSELF WITH THE SAME PROBLEM, ONLY AFTER I WAS FORCEFUL AND INSISTENT WITH A VOLKSWAGEN DEALERSHIP WAS THE PROBLEM FOUND AND CORRECTED.

Dec 23, 2019 47,000 mi

THERMOSTAT HOUSING LEAKING COOLANT MAJOR AMOUNTS OF COOLANT OVER THE COURSE OF 5K MILES, MUCH MORE COOLANT THAN SHOULD BE CONSIDERED NORMAL. COULD LEAD TO ENGINE FAILURE AND/OR STALLING WHILE DRIVING.

Dec 23, 2019 47,000 mi

THERMOSTAT HOUSING LEAKING COOLANT MAJOR AMOUNTS OF COOLANT OVER THE COURSE OF 5K MILES, MUCH MORE COOLANT THAN SHOULD BE CONSIDERED NORMAL. COULD LEAD TO ENGINE FAILURE AND/OR STALLING WHILE DRIVING.

Dec 11, 2019 80,000 mi

COMPLETE ENGINE FAILURE AT 80K MILES.OIL CHANGED REGULARLY. SERVICE AT DEALER ONLY. P000A CAMSHAFT POSITIONER BANK 1 INTAKE - SLOW RESPONSE P0016 CMP SENSOR/ENGINE SPEED SENSOR INCORRECT CORRELATION P0068 MAP/MAF < THROTTLE POSITION CORRELATION P164D OIL PRESSURE SWITCH FOR REDUCED OIL PRESSURE NO AFTERMARKET PARTS, COMPLETELY STOCK. DEALER SAYS I NEED A NEW ENGINE. $12,000.00

Dec 11, 2019 80,000 mi

COMPLETE ENGINE FAILURE AT 80K MILES.OIL CHANGED REGULARLY. SERVICE AT DEALER ONLY. P000A CAMSHAFT POSITIONER BANK 1 INTAKE - SLOW RESPONSE P0016 CMP SENSOR/ENGINE SPEED SENSOR INCORRECT CORRELATION P0068 MAP/MAF < THROTTLE POSITION CORRELATION P164D OIL PRESSURE SWITCH FOR REDUCED OIL PRESSURE NO AFTERMARKET PARTS, COMPLETELY STOCK. DEALER SAYS I NEED A NEW ENGINE. $12,000.00

Nov 20, 2019

WENT INTO THE VOLKSWAGEN DEALERSHIP FOR ROUTINE MAINTENANCE AT 44,999 MILES ON FEB 6, 2019 AND VOLKSWAGEN FOUND THAT THE WATER PUMP WAS LEAKING AND SHOULD BE REPLACED UNDER WARRANTY. THERMOSTAT AND WATER PUMP REPLACED. NOT TOO LONG AFTER, NOTICED LOW COOLANT LIGHT GO ON. WENT BACK INTO VOLKSWAGEN FOR MAINTENANCE AT 53,339 MILES ON MAY 16, 2019 AND VOLKSWAGEN CONFIRMED THAT THE WATER PUMP WOULD HAVE TO BE REPLACED AGAIN UNDER WARRANTY.

Nov 20, 2019

WENT INTO THE VOLKSWAGEN DEALERSHIP FOR ROUTINE MAINTENANCE AT 44,999 MILES ON FEB 6, 2019 AND VOLKSWAGEN FOUND THAT THE WATER PUMP WAS LEAKING AND SHOULD BE REPLACED UNDER WARRANTY. THERMOSTAT AND WATER PUMP REPLACED. NOT TOO LONG AFTER, NOTICED LOW COOLANT LIGHT GO ON. WENT BACK INTO VOLKSWAGEN FOR MAINTENANCE AT 53,339 MILES ON MAY 16, 2019 AND VOLKSWAGEN CONFIRMED THAT THE WATER PUMP WOULD HAVE TO BE REPLACED AGAIN UNDER WARRANTY.

May 2, 2019 49,000 mi

WATERPUMP HAD TO BE REPLACED AT 49,000 MILES WAS LEAKING COOLANT. THIS IS A WIDESPREAD ISSUE WITH THE EA888 ENGINE AND NEEDS EITHER A RECALL OR WARRANTIES EXTENDED.

May 2, 2019 49,000 mi

WATERPUMP HAD TO BE REPLACED AT 49,000 MILES WAS LEAKING COOLANT. THIS IS A WIDESPREAD ISSUE WITH THE EA888 ENGINE AND NEEDS EITHER A RECALL OR WARRANTIES EXTENDED.