2016 VOLKSWAGEN GTI Fuel/propulsion System Problems

Fuel is leaking from near the gas tank when the car is running and creates a puddle- I took my car to the local VW dealership in February to get the Suction Jet Pump Recall completed.

THE CAR ON IS LEAKING GASOLINE FROM BACK OF THE GAS TANK, THE CAR VAS IN MOTION AND I SMELL GASOLINE FROM MY CAR AND MAY CAUSE A FIRE BECAUSE IS NEAR THE WHEEL.

THE SUCTION PUMP (PART 5Q0-201-029) IN THE EVAP EMISSION CONTROL OF MY VEHICLE FAILED ON FEBRUARY 7 2021 CAUSING FUEL TO BE BROUGHT INTO THE CHARCOAL CANISTER AND THEN INTO THE PURGE VALVE. THIS LED TO HEAVY FUEL SMELL IN MY VEHICLE AND REQUIRED REPLACEMENT OF SUCTION PUMP, CHARCOAL CANISTER AND PURGE VALVE. NOTE THAT THIS FAILURE WITH EXACT SAME DESCRIPTION WAS IDENTIFIED AS PART OF THE SAFETY RECALL 20Y6 (HTTPS://STATIC.NHTSA.GOV/ODI/RCL/2016/RCRIT-16V647-1179.PDF) ISSUED BY NHSTA ON OCTOBER 13 2016 AND MY VEHICLE WAS PART OF THIS RECALL. IT WAS CLAIMED THAT THE ISSUE WAS FIXED ON MY VEHICLE ON JUNE 28 2017 AS PART OF THIS RECALL BY VW DEALERSHIP. HOWEVER, THE SUCTION PUMP WHICH FAILED ON FEBRUARY 7 2021 HAD THE MANUFACTURING DATE STAMP OF 15.08.15 WHICH INDICATES THAT PERHAPS VW DIDN'T REPLACE THE SUCTION PUMP AS PART OF THE RECALL REPAIR OR REPLACED IT WITH ANOTHER FAULTY SUCTION PUMP WHICH STILL HAD THE ISSUE (SINCE THE MANUFACTURING DATE OF THE FAILED SUCTION PUMP IS ALMOST 2 YEARS BEFORE THE DATE OF RECALL REPAIR). VW OF AMERICA HASN'T PROVIDED ME CLEAR ANSWERS TO MY QUESTIONS STATED BELOW (SEE ATTACHED LETTER DATED FEBRUARY 13 2021, THAT I SENT TO VW OF AMERICA RAISING THESE CONCERNS): I) WOULD THIS SUCTION PUMP THAT FAILED AND WHICH WAS MANUFACTURED ON 15.08.15 WILL HAVE THE FIX FOR THE ISSUE IDENTIFIED IN 20Y6? II) WHAT WAS THE MANUFACTURING DATE OF THE SUCTION PUMP ORIGINALLY INSTALLED ON MY VEHICLE BEFORE THE RECALL REPAIR WAS PERFORMED? VW OF AMERICA REPLIED TO ME ON FEBRUARY 15 2021 STATING THAT THEY WON'T HELP ME WITH THIS REPAIR AS THE PART WAS OUT OF WARRANTY. HOWEVER, THEY DIDN'T PROVIDE ME ANSWERS TO THE SPECIFIC QUESTIONS I RAISED. IF THE RECALL REPAIR WAS NOT DONE PROPERLY, ISN'T VW STILL RESPONSIBILE TO FIX THE ISSUE THAT MY VEHICLE SUFFERED AND I WOULD ALSO LIKE THEM TO PROVIDE ME CLEAR ANSWERS TO THE ABOVE TWO QUESTIONS.

Mileage: 18,090

IT SUCKS IN TOO MUCH AIR AND FAILS AS IF IT HAD A SPARKPLUG FAULT IT WASTES TOO MUCH GAS AND SOMETIMES SUFFOCATES AND WANTS TO TURN OFF

SUCTION PUMP INSIDE GAS TANK ALLOWED GAS TO COLLECT WITHIN THE EVAPORATIVE-EMISSION SYSTEM. THIS FILLED THE CHARCOAL CANISTER FILTER WITH LIQUID GASOLINE. THIS GASOLINE SPILLED OUT INTO THE CAR ON THE PASSENGER SIDE REAR WHEEL WELL AND ON TO THE GARAGE FLOOR. I HAD ABOUT ONE QUARTER (1/4) OF A TANK OF GAS IN THE CAR WHEN I PARKED IN MY HOME GARAGE AFTER A SHORT DRIVE TO DAIRY QUEEN TO PICK UP A BLIZZARD ICE CREAM BIRTHDAY CAKE. WHEN MY ROOMMATE PULLED INTO THE GARAGE SHE SAID SHE SMELLED GAS. I WENT BACK INTO THE GARAGE AND IT SMELLED VERY STRONGLY OF GAS. I LOOKED UNDER THE CAR AND THERE WAS A GOOD SIZE PUDDLE OF GAS UNDER THE PASSENGER SIDE REAR TIRE. I BACKED THE CAR OF MY HOME GARAGE AND DROVE STRAIGHT TO THE NEAREST OPEN MECHANIC SHOP. THEY REMOVED THE REAR TIRE AND THE INNER FENDER WELL. THEN WE COULD SEE THE CHARCOAL CANNISTER WAS LEAKING LIQUID GASOLINE. I CHECKED THE VIN NUMBER WITH VW ONLINE AND THERE WAS RECALLS FOR 2015-2016 VW GTI BUT THE RECALL DID NOT INCLUDE MY CAR SPECIFIC VIN NUMBER. THE MECHANIC REPLACED THE CANNISTER AND FUEL TANK. VW HAD A NEW PART NUMBER FOR A NEW DESIGN TANK THAT SUPERSEDED THE OLD PART NUMBER AND REQUIRED NEW GAS LINES TOO. CAR HAS BEEN REPAIRED WITH MY ONW MONEY AND SEEMS TO RUN FINE WITH NO SMELL OF GAS OR VISIBLE LEAKS. I SPOKE WITH THE VW DEALER WHERE I PURCHASED THE CAR THIS MORNING AND THEN SPOKE WITH VW CUSTOMER CARE THIS AFTERNOON. THEY BOTH SAID ONCE A RECALL HAS BEEN ISSUED I CAN SUBMIT FOR REIMBURSEMENT. THIS WAS A VERY DANGEROUS PROBLEM THAT COULD HAVE CAUGHT FIRE WITH ME IN THE CAR OR PARKED IN MY HOME GARAGE COULD HAVE INJURED MY FAMILY AND OUR DOG. *LN*JB VIN [XXX} was not included in the recall. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

Mileage: 47,215

TURBO FAILED AFTER 65,000 MILES.

Mileage: 65,000

AT THE GAS STATION, THE VEHICLE DOES NOT ALLOW FOR NORMAL FUEL UP TO OCCUR. THE PUMP NOZZLE KEEPS CLICKING OFF AND I CAN'T PUT MORE THAN 1/4 TANK OF GAS WITHOUT THE FUEL SPILLING OUT OF THE TANK FILLER NECK/TUBE. WHILE DRIVING, THE VEHICLE IS EXPERIENCING POWER LOSS THAT CAN BE FELT AS A SUDDEN "BUCKING" MOTION WHEN ACCELERATING NORMALLY AND AT CONSTANT CRUISE SPEEDS ABOVE 40 MPH. THE VOLKSWAGEN DEALER DIAGNOSIS REPORTED PLUGGED EVAP CANISTER VENT LINES AND FUEL TANK AND RECOMMENDED REPLACEMENT. THE CAR ONLY HAS 52,500 MILES AND I'M THE ORIGINAL OWNER. MANY OWNERS OF THIS YEAR MODEL IN OTHER STATES ARE REPORTING THE EXACT SAME FUEL UP ISSUE ON INTERNET AUTO FORUMS.

Mileage: 52,415

SOMETIMES, AFTER THE CAR HAS WARMED UP AND UNDER HARD ACCELERATION THERE IS A RATTLING NOISE COMING FROM THE LOWER ENGINE AREA. THE VW DEALER INVESTIGATED AND CONFIRMED IT IS THE FUEL LINES RATTLING THAT IS MAKING THE NOISE. THEY TRIED TO INSERT SOME DAMPENING MATERIAL TO SECURE THE FUEL LINES BUT THE NOISE PERSISTS.

Mileage: 40,000

I GOT A RECALL LETTER FROM VOLKSWAGEN REGARDING SUCTION PUMP IN EARLY NOVEMBER 2016. I IMMEDIATELY ASKED FOR AN APPOINTMENT AND FIRST DEALER IN FAIR LAWN, NEW JERSEY GAVE ME THE APPOINTMENT 2 WEEKS LATER THEN AGAIN RESCHEDULED TO 12/10/2016. UNFORTUNATELY, TODAY I CALLED AGAIN BUT PART IS STILL NOT AVAILABLE AND THEY DON'T KNOW WHEN THEY WILL HAVE IT. I EVEN ASKED VOLKSWAGEN TO SWAP MY CAR WITH ANOTHER VOLKSWAGEN BUT THEY ASKED MORE MONEY AND REJECTED MY OFFER. WE STILL SMELL GAS IN THE CAR AND WE ARE SCARED. NOW, MY AND MY FAMILY'S LIFE UNDER RISK. WHO WILL BE RESPONSIBLE IF CAR GOT FIRE AND WE ALL DIE..PLEASE LET ME KNOW WHAT TO DO AND HOW TO GIVE THIS CAR BACK WITHOUT ANY COST TO ME?

DEALER PERFORMED RECALL SERVICE FOR SAFETY RECALL 16V647 - SUCTION PUMP. FOLLOWING SERVICE SERVICE STATION PUMP TRIPS OFF AFTER FILLING SMALL AMOUNT OF GAS AND GAS GAUGE IS INOPERATIVE. DEALER HAS BEEN UNABLE TO CORRECTLY PROBLEM IN 3 SERVICE VISITS. COMPLAINT IS 2-FOLD: (1) DEALER HAS BEEN UNABLE TO CARRY OUT SAFETY RECALL SERVICE CORRECTLY. (2) INABILITY TO MEASURE FUEL LEVEL IS A SAFETY HAZARD.

Mileage: 7,500

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GTI. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL NEAR THE REAR PASSENGER SIDE WHEEL WELL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.

Mileage: 1,000