This Problem Across All Years
At random times, sometimes at first start, sometimes after its parked and started again, vehicle alerts to below errors: Travel Assist is currently not available Park Distance Control Rear Traffic Alert is currently not available VW has replaced one steering wheel and did some software adjustments but errors are back. Its more noticeable in colder weather
At random times, sometimes at first start, sometimes after its parked and started again, vehicle alerts to below errors: Travel Assist is currently not available Park Distance Control Rear Traffic Alert is currently not available VW has replaced one steering wheel and did some software adjustments but errors are back. Its more noticeable in colder weather
The contact owns a 2022 Volkswagen GTI. The contact stated while driving at an undisclosed speed, the contact attempted to make a left turn and noticed that the travel assist feature became inoperable. The contact stated that the Adaptive Cruise Control and Lane Keep Assist inadvertently became inoperable. The contact stated that the steering wheel inadvertently made a left turn to ongoing traffic and the contact forcefully turned to the right, making the vehicle difficult to control. There was no warning light illuminated. The vehicle was taken to the dealer where the vehicle was not diagnosed or repaired. The contact was informed by the dealer that there was a waiting list for a loaner vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 9,000.
The contact owns a 2022 Volkswagen GTI. The contact stated while driving at an undisclosed speed, the contact attempted to make a left turn and noticed that the travel assist feature became inoperable. The contact stated that the Adaptive Cruise Control and Lane Keep Assist inadvertently became inoperable. The contact stated that the steering wheel inadvertently made a left turn to ongoing traffic and the contact forcefully turned to the right, making the vehicle difficult to control. There was no warning light illuminated. The vehicle was taken to the dealer where the vehicle was not diagnosed or repaired. The contact was informed by the dealer that there was a waiting list for a loaner vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 9,000.
Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. It is worse when temperatures are warm outside. The flashing lights and associated rapid beeping indicating the failure is extremely distracting while driving. It will some times ding 20 times in a minute with associated warning display on the dash. Warning lights and warning sounds are designed to alert the driver to a potential safety issue so ignoring the lights and sounds is dangerous in the event it is a different caution/warning. However, also not ignoring it is dangerous because of the frequency of the warnings which causes the driver to look away from the road. Quick internet research and discussions with the dealer show this is a widely experienced issue with this model of car (among others). After speaking with the maintenance department at my VW dealership, they indicated that this is a widely known problem that is remedied only with the replacement of the steering wheel. My steering wheel was replaced when the car was just over a year old. The "fix" was temporary and has now recurred. There are several other sensors that are triggered by the same issue I was told by the maintenance department. They are uncertain at this time if it impacts the airbag system which is another potential safety concern. The steering wheel can only be ordered after inspection by the maintenance department and there is shortage and/or back order of the part to fix the problem. It took two months last time to get the steering wheel. Despite there being the same issue this time, they suggest a different part. Volkswagen not doing anything to remedy this problem Waiting on steering wheel and not permit fix has put this car outside the lemon laws in my state.
Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. It is worse when temperatures are warm outside. The flashing lights and associated rapid beeping indicating the failure is extremely distracting while driving. It will some times ding 20 times in a minute with associated warning display on the dash. Warning lights and warning sounds are designed to alert the driver to a potential safety issue so ignoring the lights and sounds is dangerous in the event it is a different caution/warning. However, also not ignoring it is dangerous because of the frequency of the warnings which causes the driver to look away from the road. Quick internet research and discussions with the dealer show this is a widely experienced issue with this model of car (among others). After speaking with the maintenance department at my VW dealership, they indicated that this is a widely known problem that is remedied only with the replacement of the steering wheel. My steering wheel was replaced when the car was just over a year old. The "fix" was temporary and has now recurred. There are several other sensors that are triggered by the same issue I was told by the maintenance department. They are uncertain at this time if it impacts the airbag system which is another potential safety concern. The steering wheel can only be ordered after inspection by the maintenance department and there is shortage and/or back order of the part to fix the problem. It took two months last time to get the steering wheel. Despite there being the same issue this time, they suggest a different part. Volkswagen not doing anything to remedy this problem Waiting on steering wheel and not permit fix has put this car outside the lemon laws in my state.
Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. I have experienced it 0-70 mph. The flashing lights and associated rapid beeping indicating the failure is extremely distracting while driving. Warning lights and warning sounds are designed to alert the driver to a potential safety issue so ignoring the lights and sounds is dangerous in the event it is a different caution/warning. However, also not ignoring it is dangerous because of the frequency of the warnings which causes the driver to look away from the road. After speaking with the maintenance department at my VW dealership, they indicated that this is a widely known problem that is remedied only with the replacement of the steering wheel. There are several other sensors that are triggered by the same issue I was told by the maintenance department. They are uncertain at this time if it impacts the airbag system which is another potential safety concern. The steering wheel can only be ordered after inspection by the maintenance department and there is shortage and/or back order of the part to fix the problem.
Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. I have experienced it 0-70 mph. The flashing lights and associated rapid beeping indicating the failure is extremely distracting while driving. Warning lights and warning sounds are designed to alert the driver to a potential safety issue so ignoring the lights and sounds is dangerous in the event it is a different caution/warning. However, also not ignoring it is dangerous because of the frequency of the warnings which causes the driver to look away from the road. After speaking with the maintenance department at my VW dealership, they indicated that this is a widely known problem that is remedied only with the replacement of the steering wheel. There are several other sensors that are triggered by the same issue I was told by the maintenance department. They are uncertain at this time if it impacts the airbag system which is another potential safety concern. The steering wheel can only be ordered after inspection by the maintenance department and there is shortage and/or back order of the part to fix the problem.
I purchased the vehicle base in March of 2022. The SOS, Travel and Parking assist warning lights started coming on in August 2022. I took it in for service. They kept the car for a couple of days because they didn't know how to fix the issue. Finally they were told by VW to replace the steering wheel with hope of this resolving the issue. The steering wheel was replace and the issue went away only to come back around November 2022. I took the vehicle in once again and was told that a newer steering wheel is now available and they will replace the one they put in back in August with this newer version. They however don't have an ETA of when the steering wheel will become available. This was back in December when they ordered the steering wheel. It's now almost April 2023 and I haven't heard any updates on the availability of the steering wheel. The warning lights comes on every single time I drive the vehicle and it's to the point of being a nuisance because the lights come on at light 15 to 20 times and each time they come on, they omit a loud beeping noise which is driving me up a wall. I don't really drive the car because of this. Now VW is telling me that my Safe and Secure subscription (which expired in March 2023) needs to be paid in full in order to continue the service even though VW put out a statement stating that this feature will be free to all VW customers for 5 years. I'm basically paying $79.50 for April and May then receiving the feature for no charge starting in June which makes zero sense. I am beyond livid at this point and voe to never purchase another VW manufactured product due to all the stress I've endured while owning this new 2022 vehicle (which should not have any issues from the start). VW sold me a very defective product. I even had to have a new radiator install and the car only has 7K miles on it as of today (3/29/23).
I purchased the vehicle base in March of 2022. The SOS, Travel and Parking assist warning lights started coming on in August 2022. I took it in for service. They kept the car for a couple of days because they didn't know how to fix the issue. Finally they were told by VW to replace the steering wheel with hope of this resolving the issue. The steering wheel was replace and the issue went away only to come back around November 2022. I took the vehicle in once again and was told that a newer steering wheel is now available and they will replace the one they put in back in August with this newer version. They however don't have an ETA of when the steering wheel will become available. This was back in December when they ordered the steering wheel. It's now almost April 2023 and I haven't heard any updates on the availability of the steering wheel. The warning lights comes on every single time I drive the vehicle and it's to the point of being a nuisance because the lights come on at light 15 to 20 times and each time they come on, they omit a loud beeping noise which is driving me up a wall. I don't really drive the car because of this. Now VW is telling me that my Safe and Secure subscription (which expired in March 2023) needs to be paid in full in order to continue the service even though VW put out a statement stating that this feature will be free to all VW customers for 5 years. I'm basically paying $79.50 for April and May then receiving the feature for no charge starting in June which makes zero sense. I am beyond livid at this point and voe to never purchase another VW manufactured product due to all the stress I've endured while owning this new 2022 vehicle (which should not have any issues from the start). VW sold me a very defective product. I even had to have a new radiator install and the car only has 7K miles on it as of today (3/29/23).