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Active Recalls (2)

25V103000 Feb 19, 2025 BACK OVER PREVENTION:SOFTWARE

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Golf GTI vehicles. A software error may delay or deactivate the rearview camera image, resulting in the rearview camera i...

24V480000 Jun 27, 2024 BACK OVER PREVENTION:SOFTWARE

Volkswagen Group of America, Inc. (VW) is recalling certain 2022-2024 Golf R, Golf GTI, 2024 Atlas, and 2024 Atlas Cross Sport vehicles. The rearview camera image may be delayed or deactivated after ...

Complaints

Showing 20 of 66
Nov 29, 2025 Forward Collision Avoidance

Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. I have experienced it 0-70 mph. The flash...

Nov 29, 2025 Lane Departure

Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. I have experienced it 0-70 mph. The flash...

Nov 29, 2025 Forward Collision Avoidance

Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. I have experienced it 0-70 mph. The flash...

Nov 29, 2025 Lane Departure

Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. I have experienced it 0-70 mph. The flash...

Oct 29, 2025 Service Brakes

Automatic Hill assist uses excessive brake force and for too long of a duration. This causes the vehicle to stall. Road inclination activation point of Hill assist is too sensitive. Brakes hold when it shouldn't. This is a factory default setting. Vehicle has stalled several times in traffic. This...

Oct 29, 2025 Service Brakes

Automatic Hill assist uses excessive brake force and for too long of a duration. This causes the vehicle to stall. Road inclination activation point of Hill assist is too sensitive. Brakes hold when it shouldn't. This is a factory default setting. Vehicle has stalled several times in traffic. This...

Oct 18, 2025 Forward Collision Avoidance

On Wednesday October 15th, 2025 something occurred either via an update or on the back-end of VW's connected services platforms that started causing infotainment system crashes on various VW-brand vehicles across the United States. At this time, 3 days later, the infotainment system will boot up, fr...

Oct 18, 2025 Back Over Prevention

On Wednesday October 15th, 2025 something occurred either via an update or on the back-end of VW's connected services platforms that started causing infotainment system crashes on various VW-brand vehicles across the United States. At this time, 3 days later, the infotainment system will boot up, fr...

Oct 18, 2025 Back Over Prevention

On Wednesday October 15th, 2025 something occurred either via an update or on the back-end of VW's connected services platforms that started causing infotainment system crashes on various VW-brand vehicles across the United States. At this time, 3 days later, the infotainment system will boot up, fr...

Oct 18, 2025 Forward Collision Avoidance

On Wednesday October 15th, 2025 something occurred either via an update or on the back-end of VW's connected services platforms that started causing infotainment system crashes on various VW-brand vehicles across the United States. At this time, 3 days later, the infotainment system will boot up, fr...

Oct 18, 2025 Back Over Prevention

On Wednesday October 15th, 2025 something occurred either via an update or on the back-end of VW's connected services platforms that started causing infotainment system crashes on various VW-brand vehicles across the United States. At this time, 3 days later, the infotainment system will boot up, fr...

Oct 18, 2025 Back Over Prevention

On Wednesday October 15th, 2025 something occurred either via an update or on the back-end of VW's connected services platforms that started causing infotainment system crashes on various VW-brand vehicles across the United States. At this time, 3 days later, the infotainment system will boot up, fr...

Jun 28, 2025 Service Brakes

Manual transmission car. Hill hold brake assist feature is dangerous and can be fixed with software update. This is truly dangerous. When stopped on an incline, the brakes automatically engage when stopped and hold the car from rolling backwards which might occur if the driver did not know how t...

Jun 28, 2025 Service Brakes

Manual transmission car. Hill hold brake assist feature is dangerous and can be fixed with software update. This is truly dangerous. When stopped on an incline, the brakes automatically engage when stopped and hold the car from rolling backwards which might occur if the driver did not know how t...

May 10, 2025 Unknown Or Other

The hill assist feature does not let go of the brakes when I apply throttle and has caused me to stall the vehicle on a hill multiple times. I would request a recall be made to allow the driver to not have the brakes engaged when throttle is applied when starting from a stop on a hill with manual tr...

May 10, 2025 Unknown Or Other

The hill assist feature does not let go of the brakes when I apply throttle and has caused me to stall the vehicle on a hill multiple times. I would request a recall be made to allow the driver to not have the brakes engaged when throttle is applied when starting from a stop on a hill with manual tr...

May 4, 2025 Service Brakes

The automatic “hill assist” is dangerous in that it makes it easy to stall your car when trying to use your manual transmission. It’s unintuitive and truly frustrating and can cause you to stall your car when you are pulling into traffic. The previous implementation of this on the Mk7 VW GT...

May 4, 2025 Service Brakes

The automatic “hill assist” is dangerous in that it makes it easy to stall your car when trying to use your manual transmission. It’s unintuitive and truly frustrating and can cause you to stall your car when you are pulling into traffic. The previous implementation of this on the Mk7 VW GT...

May 1, 2025 Unknown Or Other

22 days after purchasing, the sunroof blew up & shattered while driving. Produced a loud bang and shattered upwards. Volkswagen has declined warranty fix. There where no vehicles in front or behind me nor, was I going in an underpass. Nothing impacted the glass sunroof, it just exploded upwards.

May 1, 2025 Unknown Or Other

22 days after purchasing, the sunroof blew up & shattered while driving. Produced a loud bang and shattered upwards. Volkswagen has declined warranty fix. There where no vehicles in front or behind me nor, was I going in an underpass. Nothing impacted the glass sunroof, it just exploded upwards.

Mar 18, 2025 Service Brakes

The 8th generation of the VW Golf (and 7th generation Jetta) has a dangerous Hill Start Assist for manual transmission cars that cannot be disabled. When stopped on an incline, the car holds the brakes after the driver removes their foot from the pedal for a variable amount of time (upwards of 2 s...

Mar 18, 2025 Service Brakes

The 8th generation of the VW Golf (and 7th generation Jetta) has a dangerous Hill Start Assist for manual transmission cars that cannot be disabled. When stopped on an incline, the car holds the brakes after the driver removes their foot from the pedal for a variable amount of time (upwards of 2 s...

Feb 14, 2025 Electrical System

Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. I have experienced it 0-70 mph. The flash...

Feb 14, 2025 Forward Collision Avoidance

Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. I have experienced it 0-70 mph. The flash...

Feb 14, 2025 Steering

Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. I have experienced it 0-70 mph. The flash...

Feb 14, 2025 Electrical System

Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. I have experienced it 0-70 mph. The flash...

Feb 14, 2025 Forward Collision Avoidance

Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. I have experienced it 0-70 mph. The flash...

Feb 14, 2025 Steering

Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. I have experienced it 0-70 mph. The flash...

Jan 12, 2025 Forward Collision Avoidance

There wasn't a proper "Problem Parts" option for my issue. My car has a manual transmission and VW has decided that adding a brake hold feature whenever the car is stopped at an intersection or in traffic etc. would be a good idea. I'm hear to tell you I have almost become part several accidents w...

Jan 12, 2025 Forward Collision Avoidance

There wasn't a proper "Problem Parts" option for my issue. My car has a manual transmission and VW has decided that adding a brake hold feature whenever the car is stopped at an intersection or in traffic etc. would be a good idea. I'm hear to tell you I have almost become part several accidents w...

Jan 11, 2025 Unknown Or Other

The hill start assist in the vehicle (with a manual transmission) makes it dangerous for pulling out into traffic if you are stopped on a hill. It holds the car for a predetermined length of time if you come to a complete stop on the hill as you legally are required to at a red light/stop sign makin...

Jan 11, 2025 Unknown Or Other

The hill start assist in the vehicle (with a manual transmission) makes it dangerous for pulling out into traffic if you are stopped on a hill. It holds the car for a predetermined length of time if you come to a complete stop on the hill as you legally are required to at a red light/stop sign makin...

Dec 28, 2024 Service Brakes

Roll back feature on manual car. Causes disruptive driving by Engaging and holding too long causing stallouts and potential collisions. Also rearbackup camera only works <80% of time.

Dec 28, 2024 Unknown Or Other

Roll back feature on manual car. Causes disruptive driving by Engaging and holding too long causing stallouts and potential collisions. Also rearbackup camera only works <80% of time.

Dec 28, 2024 Service Brakes

Roll back feature on manual car. Causes disruptive driving by Engaging and holding too long causing stallouts and potential collisions. Also rearbackup camera only works <80% of time.

Dec 28, 2024 Unknown Or Other

Roll back feature on manual car. Causes disruptive driving by Engaging and holding too long causing stallouts and potential collisions. Also rearbackup camera only works <80% of time.

Dec 26, 2024 Service Brakes

I am experiencing the same problem reported in NHTSA ID Number: 11587076. I am writing to let you know that this problem is not limited to the Golf R model but also affects the Golf GTI models with manual transmission. The description of the problem in report 11587076 matches my experience exactly...

Dec 26, 2024 Power Train

I am experiencing the same problem reported in NHTSA ID Number: 11587076. I am writing to let you know that this problem is not limited to the Golf R model but also affects the Golf GTI models with manual transmission. The description of the problem in report 11587076 matches my experience exactly...

Dec 26, 2024 Service Brakes

I am experiencing the same problem reported in NHTSA ID Number: 11587076. I am writing to let you know that this problem is not limited to the Golf R model but also affects the Golf GTI models with manual transmission. The description of the problem in report 11587076 matches my experience exactly...

Dec 26, 2024 Power Train

I am experiencing the same problem reported in NHTSA ID Number: 11587076. I am writing to let you know that this problem is not limited to the Golf R model but also affects the Golf GTI models with manual transmission. The description of the problem in report 11587076 matches my experience exactly...

Dec 24, 2024 Power Train

VW has implemented a so-called and unwanted safety feature called "Hill Assist" which locks the brakes on manual transmisson models which has many times nearly caused an accident. This system locks the brakes when the clutch is activated and brakes are applied and can prevent the car from moving fo...

Dec 24, 2024 Engine

VW has implemented a so-called and unwanted safety feature called "Hill Assist" which locks the brakes on manual transmisson models which has many times nearly caused an accident. This system locks the brakes when the clutch is activated and brakes are applied and can prevent the car from moving fo...

Dec 24, 2024 Power Train

VW has implemented a so-called and unwanted safety feature called "Hill Assist" which locks the brakes on manual transmisson models which has many times nearly caused an accident. This system locks the brakes when the clutch is activated and brakes are applied and can prevent the car from moving fo...

Dec 24, 2024 Engine

VW has implemented a so-called and unwanted safety feature called "Hill Assist" which locks the brakes on manual transmisson models which has many times nearly caused an accident. This system locks the brakes when the clutch is activated and brakes are applied and can prevent the car from moving fo...

Dec 5, 2024 Power Train

The hill hold assist on the MK8 VW GTI is overly aggressive, creating safety concerns. When starting on a hill, there is a 2-3 second delay where the car strongly holds the brakes, even after the brake light disengages. This could lead to rear-end collisions as following drivers might assume the car...

Dec 5, 2024 Service Brakes

The hill hold assist on the MK8 VW GTI is overly aggressive, creating safety concerns. When starting on a hill, there is a 2-3 second delay where the car strongly holds the brakes, even after the brake light disengages. This could lead to rear-end collisions as following drivers might assume the car...

Dec 5, 2024 Power Train

The hill hold assist on the MK8 VW GTI is overly aggressive, creating safety concerns. When starting on a hill, there is a 2-3 second delay where the car strongly holds the brakes, even after the brake light disengages. This could lead to rear-end collisions as following drivers might assume the car...

Dec 5, 2024 Service Brakes

The hill hold assist on the MK8 VW GTI is overly aggressive, creating safety concerns. When starting on a hill, there is a 2-3 second delay where the car strongly holds the brakes, even after the brake light disengages. This could lead to rear-end collisions as following drivers might assume the car...

Nov 19, 2024 Unknown Or Other

UNKNOWN - Vehicle hill assist. The hill assist feature is overly aggressive and causes the car to stall when going in forward or reverse on an incline. This has the potential to cause rear end collisions and generally unsafe driving conditions. VW needs to either provide a way to disable this featur...

Nov 19, 2024 Unknown Or Other

UNKNOWN - Vehicle hill assist. The hill assist feature is overly aggressive and causes the car to stall when going in forward or reverse on an incline. This has the potential to cause rear end collisions and generally unsafe driving conditions. VW needs to either provide a way to disable this featur...

Nov 13, 2024 Back Over Prevention 10,000 mi

The contact owns a 2014 Volkswagen GTI. The contact stated while driving at approximately 5 MPH, the rearview camera image intermittently was delayed and darkened; The vehicle returned to normal operation after several seconds. The failure occurred on several different occasions. No warning light wa...

Nov 13, 2024 Back Over Prevention 10,000 mi

The contact owns a 2014 Volkswagen GTI. The contact stated while driving at approximately 5 MPH, the rearview camera image intermittently was delayed and darkened; The vehicle returned to normal operation after several seconds. The failure occurred on several different occasions. No warning light wa...

Oct 17, 2024 Unknown Or Other

The SOS emergency call system randomly dials out and hangs up, dials out, hangs up, and continues to do so while driving. This has occured numerous times and lasts from 10 minutes to more than 20 minutes. It is extremely distracting.

Oct 17, 2024 Unknown Or Other

The SOS emergency call system randomly dials out and hangs up, dials out, hangs up, and continues to do so while driving. This has occured numerous times and lasts from 10 minutes to more than 20 minutes. It is extremely distracting.

Sep 28, 2024 Unknown Or Other

Backup camera blacked out or pixelated when transmission is put in reverse.

Sep 28, 2024 Unknown Or Other

Backup camera blacked out or pixelated when transmission is put in reverse.

Sep 15, 2024 Unknown Or Other

Rearview Camera. When I changed the gear into reverse, sometimes my rearview Camera does not turn on, the screen only goes black. It happens multiple times in a month and it's a risk for the driver as well as other outside the car. I heard there's a recall exactly like this for my same model, same c...

Sep 15, 2024 Unknown Or Other

Rearview Camera. When I changed the gear into reverse, sometimes my rearview Camera does not turn on, the screen only goes black. It happens multiple times in a month and it's a risk for the driver as well as other outside the car. I heard there's a recall exactly like this for my same model, same c...

Aug 12, 2024 Visibility/wiper 5,200 mi

The contact owns a 2024 Volkswagen GTI. The contact stated that while driving in a rainstorm, the windshield wiper speed remained at a moderate level while set to the highest setting. Due to the failure, the contact was forced to pull over and wait until the rainstorm had subsided before being able ...

Aug 12, 2024 Visibility/wiper 5,200 mi

The contact owns a 2024 Volkswagen GTI. The contact stated that while driving in a rainstorm, the windshield wiper speed remained at a moderate level while set to the highest setting. Due to the failure, the contact was forced to pull over and wait until the rainstorm had subsided before being able ...

Aug 9, 2024 Power Train Crash

I am [XXX] and have only ever owned manual transmission cars. I bought a 2024 GTI/Manual Transmission a few months ago. I also have a 2017 GTI Sport, 6MT. All purchased new. I was so used to the way the 2017 utilized hill hold and had not experienced a hill in my test drive before buying the car. ...

Aug 9, 2024 Power Train Crash

I am [XXX] and have only ever owned manual transmission cars. I bought a 2024 GTI/Manual Transmission a few months ago. I also have a 2017 GTI Sport, 6MT. All purchased new. I was so used to the way the 2017 utilized hill hold and had not experienced a hill in my test drive before buying the car. ...

Apr 23, 2024 Power Train 200 mi

The contact's son owns a 2024 Volkswagen Golf GTI. The contact stated that while driving at various speeds for several hours, an unknown yellow symbol illuminated on the instrument panel, and a message stating that the vehicle needed to cool down was displayed. The contact stated that the vehicle fa...

Apr 23, 2024 Power Train 200 mi

The contact's son owns a 2024 Volkswagen Golf GTI. The contact stated that while driving at various speeds for several hours, an unknown yellow symbol illuminated on the instrument panel, and a message stating that the vehicle needed to cool down was displayed. The contact stated that the vehicle fa...

Mar 19, 2024 Forward Collision Avoidance

VW Front Assist is the safety feature that is supposed to warn the driver of the danger of an imminent front collision. Initial aural and visual warnings are followed by autonomous braking if the driver does not respond. I have had my new car for 14 days, and have received the warning "Front Assist ...

Mar 19, 2024 Forward Collision Avoidance

VW Front Assist is the safety feature that is supposed to warn the driver of the danger of an imminent front collision. Initial aural and visual warnings are followed by autonomous braking if the driver does not respond. I have had my new car for 14 days, and have received the warning "Front Assist ...