2021 VOLKSWAGEN ID.4 Forward Collision Avoidance Problems

I was pulling into street parking spot behind a parked car at a slow speed and braking to stop. I put my foot on the brake to bring the car to a complete stop but instead of slowing down the car accelerated straight into the vehicle in front of me. The rear end of the car in front of me was substantially damaged.

The vehicle accelerated without control and crashed into the wall between my garage and the adjacent laundry room. That day someone could have easily been seriously hurt or killed. The problem was investigated but could not been reproduced. The vehicle was inspected by a team of investigators from the Manufacturer, VW. No warning signs or abnormal situations prior the the incident. The vehicle was in our possession and driven for 3 years, about 55k miles, no issues ever. The driver at the time is an experienced driver and familiar with the vehicle operation for three years.

I was driving my 2021 Volkswagen ID.4 Pro S on March 12, 2025, in Baltimore, Maryland, when I was involved in a motor vehicle accident. Although I maintained an adequate stopping distance from the truck in front of me, my forward collision warning, lane departure warning, and lane keeping assistance systems suddenly activated, causing my vehicle to make contact with the truck. My safety—and the safety of others—was compromised. My vehicle sustained front-end damage. This was not the first time these systems engaged without cause. I took my vehicle to Heritage Volkswagen Parkville (located in Carney, Maryland) due to unresolved recalls and these irregular system behaviors. The dealership claims that Volkswagen requires me to replace the tires, align the wheels, and install a new 12V battery before completing the recall work or troubleshooting the issue. I informed the service manager that the vehicle is unsafe to drive and that, under federal law, the dealership is obligated to complete the recall. He responded that the recall work cannot proceed until the tire replacement, alignment, and battery installation are completed. As of June 23, 2025, my vehicle remains at the dealership. I have unsuccessfully attempted to reach VW’s Customer CARE department. The vehicle is not safe. I believe VW is at fault.

I was driving at 35 mph when the front doors began unlocking and locking rapidly three times, then both front doors fell open ajar, at the same time the screen went grey with a triangle ! icon as an audile alarm went off then the drivers side curtain airbag deployed forcing the steering wheel to the right causing the vehicle to collide head on into an electric utility pole. I tried to brake but was pushed by airbag from brake pedal. I was wearing a seat belt but suffered an burn from the airbag on right inner forearm that was impression of VW logo and has resulted in lasting scar, I had modest right wrist sprain and right shin contusion, abrasion. The vehicle rolled back in the road and was towed and later totaled by insurance. The automatic braking detection nor any other airbag deployed on collision.

This vehicle has had multiple electrical system failures that minimally disable driver assist safety features. An error message is received that the vehicle is experiencing electrical system failure. This is the third such message recieved since July 2024. I have had the vehicle serviced to resolve the prior two instances, after which the message is produced again. Given the high number of recalls for the model and the stop sale order last year, I don’t believe the manufacturer is honestly addressing the safety defects for this model. I have reported the issue to VW of America and they closed my case pending evidence. The VW dealership who serviced the vehicle purged my service records. When I produced the evidence I had of the system failures, VW of America is unresponsive.

While stopped at a red light waiting to turn left, with foot on the brake, my car suddenly accelerated and lunged forward , plowing into the car in front of me with great force. I had to jam down the brake almost to the floor to get the car to stop. My foot was on the brake. There is no way I hit the accelerator. Even if I had, the AEB system is supposed to prevent me crashing at close range. I understand that this is a known issue related to the adaptive cruise control. The force of my car was so great that 3 cars in front of me sustained damage.

Over the past month, the car has provided warnings when driving: 1. Front assist has limited availability, 2. ACC unavailable, and 3. Emergency assist is currently not available. Note: the ACC was not engaged when these messages appeared. On October 1 I was driving on a highway at about 65 MPH with adaptive cruise control engaged. The weather was clear. Suddenly the ACC disengaged and the car began to slow. I re-accelerated the car by pushing the accelerator and continued my trip without ACC. No accident occurred but I was surprised when the car began to slow without warning on a major highway at high speed. When it was safe to do so, I pulled over into the breakdown lane to read the messages. The two messages displayed were Front assist has limited availability and Emergency assist currently not available. The picture on the front of the dashboard also indicated that ACC was not available. Over the next few days while driving locally (without ACC engaged), these three messages would periodically appear on the dashboard. I brought the car into a local VW dealer (Wellesley Volkswagen) to have it looked at by the service department. They indicated on the invoice from the visit that they "performed road test. RAND GFF and performed soft configuration of the 5F, front sensor and cluster. Reset all codes with success." The invoice also listed "Concern: 919A vehicle software open. Correction Not available at this time - customer will get notice via mail". I was told by the VW Wellesley representative when I picked up the car that these error messages will likely re-appear until I get the 919A software update, which is not available. These error messages did re-appear yesterday, October 12, while driving locally without ACC engaged. As a side note, I received a recall 919A in the mail from Volkswagen in July 2024 (more than 3 months ago) telling me that a recall repair is not available.

Over the past month, the car has provided warnings when driving: 1. Front assist has limited availability, 2. ACC unavailable, and 3. Emergency assist is currently not available. Note: the ACC was not engaged when these messages appeared. On October 1 I was driving on a highway at about 65 MPH with adaptive cruise control engaged. The weather was clear. Suddenly the ACC disengaged and the car began to slow. I re-accelerated the car by pushing the accelerator and continued my trip without ACC. No accident occurred but I was surprised when the car began to slow without warning on a major highway at high speed. When it was safe to do so, I pulled over into the breakdown lane to read the messages. The two messages displayed were Front assist has limited availability and Emergency assist currently not available. The picture on the front of the dashboard also indicated that ACC was not available. Over the next few days while driving locally (without ACC engaged), these three messages would periodically appear on the dashboard. I brought the car into a local VW dealer (Wellesley Volkswagen) to have it looked at by the service department. They indicated on the invoice from the visit that they "performed road test. RAND GFF and performed soft configuration of the 5F, front sensor and cluster. Reset all codes with success." The invoice also listed "Concern: 919A vehicle software open. Correction Not available at this time - customer will get notice via mail". I was told by the VW Wellesley representative when I picked up the car that these error messages will likely re-appear until I get the 919A software update, which is not available. These error messages did re-appear yesterday, October 12, while driving locally without ACC engaged. As a side note, I received a recall 919A in the mail from Volkswagen in July 2024 (more than 3 months ago) telling me that a recall repair is not available.

when purchased from dealer . was told there were no recalls. Called Volkswagen america. said they would fix soon. no repair aviable. Car is unsafe.

I had backed in to a parking space in a parking lot. To exit, I shifted the car into Drive, gently touched the accelerator (which should have accelerated the car to 2 MPH) and turned the steering wheel about 90° clockwise with my left hand to straighten the wheels. In doing so, the base of my left thumb inadvertently pushed the Set button on the cruise control, causing it to set to 15 MPH, its minimum setting, and the car to rapidly accelerate. I jammed on the breaks but wasn’t able to stop in time to avoid colliding into the side of a passing car. Because my right knee was locked in my effort to stop my car, the force of the impact was transferred to my hip and, though nothing was broken, I ended up spending two days in the observation unit of my hospital followed by eight days in residential rehabilitation. At the time, I had no idea what had caused the car to suddenly accelerate, seemingly without any input and certainly without my intent. It wasn’t until several months later that a similar acceleration event occurred, fortunately not resulting in an accident, and I was able to determine the cause. This problem is not the result of defective parts but of design. I believe the cruise Set button should not be located so close to the steering wheel rim and should not be raised as it is, but the safety issue could also be resolved in software by not allowing the cruise control to engage at very low speeds.

VW still has not remedied the rebooting screens issue from their May recall. If the main driver information screen shuts off, cruise control and lane keep also shut off, which means the vehicle slows down and will not continue following the lane, resulting in the vehicle possibly being put in a dangerous situation.

Vehicle suffers from unintended and sudden acceleration when the "resume' capacitive touch button is accidentally brushed against. The vehicle is subject to injure or kill the vehicles occupants or others struck by the vehicle. Vehicle advised there is "no issue" with the vehicle but they did acknowledge the problem with the design of the steering wheel. The issue is intermittent and has occurred while driving at slow speeds in parking lots when the steering wheel is frequently turned more than 90 degrees and a body part can unintentionally touch the 'Resume" button.

Got in my car today and have NO DASHBOARD INFORMATION, no speedometer, no battery information, no back up camera, no access to any software related information.

On [XXX] approximately [XXX], I was in the drive-up line for Starbucks. The drive-up line was very slow so we waited for about 1/2 hour and I ended turning off my engine. I had plenty of room at least between 2-3 feet between myself and the car in the front. Then the line moved so, I put the car in Drive and covered the brake. I tapped the Gas/electric pedal and the car accelerated from 0 to 30 and lunged forward and I hit the car in front of me and they were pushed into the car in front of them. No one was seriously hurt, but police were called and ambulance arrived and found no injury - so there wasn't a police report. I was completely shocked that this happened so fast and I wasn't able to stop my car. So, when I hit the people in front of me. Their car was a Ford Mini-van older model. I dented their bumper, but see attached photos of damage to my car. I went on a VD owner website to see if other volkswagen owners had any acceleration problems and I was surprised to find so many people affected by acceleration issues. I decided to call Volkswagen headquarters and a case was opened. Volkswagen set up a data review with a Volkswagen technician. I dropped off the car at the dealership in Ventura. I was not provided with a report from the Data retrieval. I just received a letter from the case manager, Sarah that they did not find anything unusual. After reviewing the letter, they had the wrong date of my accident. The accident occurred on [XXX], and Sarah said the accident was on April 8, 2024. Of course, they did not find anything??? I will enclose their letter and when I asked about the report or speaking with the technician, I was told that they do not give copies, nor provide information. On the website for Volkswagen ID4 owners, there are many claims of acceleration problems, This vehicle is an self-driving electric car. There is a recall for a software issue, that has not been established yet if it is related to acceleration. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C

I was driving on a highway using the cars adaptive cruise control, when the car suddenly without warning slammed on the brakes. This caused me to be rear ended by a car behind me. The automatic emergency braking system had triggered without any hazard in front of me. Although there had not been a warning light of a malfunction, the car had previously activated phantom emergency braking. Previously the car on several occasions the cars AEB system activated but only briefly applied the brakes before quickly disengaging and the AEB warning went away. However, this time the brakes fully activated causing the car to stop abruptly from 50-60mph to a stop. I have not yet reported the issue to the dealer and no one has yet inspected the vehicle. Although no one was hurt, this issue could have caused very serious injuries and did cause significant damage to my vehicle and the other vehicle.

I was driving on a highway using the cars adaptive cruise control, when the car suddenly without warning slammed on the brakes. This caused me to be rear ended by a car behind me. The automatic emergency braking system had triggered without any hazard in front of me. Although there had not been a warning light of a malfunction, the car had previously activated phantom emergency braking. Previously the car on several occasions the cars AEB system activated but only briefly applied the brakes before quickly disengaging and the AEB warning went away. However, this time the brakes fully activated causing the car to stop abruptly from 50-60mph to a stop. I have not yet reported the issue to the dealer and no one has yet inspected the vehicle. Although no one was hurt, this issue could have caused very serious injuries and did cause significant damage to my vehicle and the other vehicle.

I was driving on a highway using the cars adaptive cruise control, when the car suddenly without warning slammed on the brakes. This caused me to be rear ended by a car behind me. The automatic emergency braking system had triggered without any hazard in front of me. Although there had not been a warning light of a malfunction, the car had previously activated phantom emergency braking. Previously the car on several occasions the cars AEB system activated but only briefly applied the brakes before quickly disengaging and the AEB warning went away. However, this time the brakes fully activated causing the car to stop abruptly from 50-60mph to a stop. I have not yet reported the issue to the dealer and no one has yet inspected the vehicle. Although no one was hurt, this issue could have caused very serious injuries and did cause significant damage to my vehicle and the other vehicle.

The first time I was stopped at an intersection. Luckily there was no one in front of me as the car, without warning, accelerated at full throttle. Although my foot was on the brake, and I was braking as hard as I could, the car continued to lunge forward. It finally stopped and I backed up to my original position in the intersection. The second time it happened I was pulling into a parking spot in a busy shopping center. Without warning, the car accelerated out of control, and, although I was braking as hard as I could the car continued to accelerate forward. It jumped the curb, crossed the sidewalk, and hit a large commercial postal mailbox knocking it off of its base in the concrete. There was significant damage to the vehicle but luckily in both cases no one was injured. Had anyone been on the sidewalk in that shopping center they would have been killed. It is a miracle no one was injured or killed.

I drove an ID-4 down south and preparing for right turn. Suddenly, the car was accelerating to a very high speed with the accelerator not being pressed (spontaneous acceleration). I tried hard to press the brake, but no effectiveness. Instead of turning a 90-degree angle to the west direction, the car only turned 45 degrees toward southwest, hitting the safety island and jump over the island, then crossing the eastbound road, climbing up the curb and the left side of the car hit the street tree. The car then snaked along the sidewalk and grass toward west before it stopped. The car then is pulled to the body shop (Caliber in San Jose). 1) Accelerator and brake are both failed. The car spontaneously accelerates itself and cannot be stopped even pressing the brake paddle 2) In the collision, my left shoulder and neck got hurts. 3) Not yet. The car is in the body shop. 4) The car is in the body shop. Police has seen the car. 5) No. It happened suddenly.

The contact owned a 2021 Volkswagen ID.4. The contact stated that while driving on a highway at a moderate speed, traffic came to a sudden halt. The vehicle's forward avoidance collision feature was activated; however, the feature did not perform at full capacity and hesitated to fully stop. The contact repeatedly pumped the brake pedal; however, the vehicle independently accelerated and crashed into the vehicle ahead which resulted in a five-vehicle accident. An unknown red warning light appeared on the instrument panel during the failure. The air bags deployed upon impact. Upon air bag deployment, the contact sustained burns to the left thumb and chest; additionally, the contact experienced soreness to the cervical spine, neck, both knees and ankles. The driver of the vehicle which the contact directly hit also sustained a sore neck but neither driver sought medical attention. The vehicle was towed to an independent mechanic where the vehicle was deemed a total loss. Before the accident, the contact stated that a software update was performed on the vehicle which changed the vehicle's driving performance. The contact also noted that while driving at 70 MPH after the software update was performed, the vehicle independently accelerated without depressing the accelerator pedal. The contact was not certain if any warning lights appeared on the instrument panel during the failure. The dealer nor the manufacturer had yet to be notified of the failure. The failure mileage was unknown.

1. The brake pedal freezes intermittently when I step on the brake. 2. The sensor is faulty - it flashes red and warns me that the brake isn't working. 3. In autonomous driving mode, it did not detect the vehicle in front of me and didn't slow down. 4. After driving in the rain, the front brakes seized up. VW of Wellesley in MA said they fixed these issues, but I continue to experience 1 and 2. It hasn't rained so I couldn't test #4. My car was in the shop from [XXX] to [XXX] this last time. Previously, it was there twice for shorter time. #2 first happened when my car was new. I mentioned it to the sales guy and he said the sensor was probably blocked. It kept happened but when my car stopped detecting the car in front on the highway, I knew something was wrong. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

the driver door open by itself during driving. It happened 3 times. It is not possible to lock the car. I had called the dealer ship. On my first call the said i will be on the list. After 3 weeks i called again then they said they didn't have the parts to make the repairs. I have asked for the manager to call back and it never happened.

Speedometer and all gauges blank, including backup cam and turn signals. Not referring to infotainment system (though that is also blank). It's totally ridiculous. Thanks for your help

Speedometer and all gauges blank, including backup cam and turn signals. Not referring to infotainment system (though that is also blank). It's totally ridiculous. Thanks for your help

I have an id.4 (VIN: [XXX] ) which has recall issues. I've been trying to get this rectified but have been told there is no resolution for the past 6+ months. yesterday both my speedometer and main (entertainment) screen went blank. I called the dealer and was told they do not know what the issue is, but the vehicle is safe to drive since it "works". I do not know what the speed is, and I get warnings that none of the sensors work (front, airbag, speed control, etc...). I contacted VW corporate and was told this is a dealer problem. I keep getting put in between the corporate office and dealer with no resolution, yet I paid 50k for car that isn't safe for my family (I have a 5 year old). What am I supposed to do? Also VW dealership said they can take the car in, hold it for months with no resolution, but will not provide a car. I am out of car and hope that you all can help me. This is just not right. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have an id.4 (VIN: [XXX] ) which has recall issues. I've been trying to get this rectified but have been told there is no resolution for the past 6+ months. yesterday both my speedometer and main (entertainment) screen went blank. I called the dealer and was told they do not know what the issue is, but the vehicle is safe to drive since it "works". I do not know what the speed is, and I get warnings that none of the sensors work (front, airbag, speed control, etc...). I contacted VW corporate and was told this is a dealer problem. I keep getting put in between the corporate office and dealer with no resolution, yet I paid 50k for car that isn't safe for my family (I have a 5 year old). What am I supposed to do? Also VW dealership said they can take the car in, hold it for months with no resolution, but will not provide a car. I am out of car and hope that you all can help me. This is just not right. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While traveling at highway speeds I suddenly got multiple warnings of the parking brake becoming inoperative, Auto Hold Error, and Travel Assist and Cruise Control no longer available. When trying to park the vehicle's parking brake would not engage and a loud warning sound and red warning message with "Do not park vehicle on an incline" came up on the dash. The vehicle was not able to be parked on any surface without it potentially rolling away. When trying to take the car into the dealership on Monday, 9/11/2023 the vehicle would not move out of "Park" and had be dragged out of the garage it was parked in.

While traveling at highway speeds I suddenly got multiple warnings of the parking brake becoming inoperative, Auto Hold Error, and Travel Assist and Cruise Control no longer available. When trying to park the vehicle's parking brake would not engage and a loud warning sound and red warning message with "Do not park vehicle on an incline" came up on the dash. The vehicle was not able to be parked on any surface without it potentially rolling away. When trying to take the car into the dealership on Monday, 9/11/2023 the vehicle would not move out of "Park" and had be dragged out of the garage it was parked in.

It happened to me at least 3 times. The first one happened Oct, 2021, when I did not realize it is a big serious problem. The other two happened in Aug 2022 and Oct 2022, respectively. All the three incidences took place after I charged my vehicle in a hot environment exposed to scathing sun shine. The drive assistance and sensor were not working, the cruise function did not work, and the road sign reading feature was not available. Several warning signs about those functions and features showed on driver's console. I was driving on Highway 15 or Highway 405 and of course I could not stop and check. However, after driving like 15-30 minutes, these features go back to normal. I suspect the sensors that make those functions and features work cannot handle the harsh temperature well.

It happened to me at least 3 times. The first one happened Oct, 2021, when I did not realize it is a big serious problem. The other two happened in Aug 2022 and Oct 2022, respectively. All the three incidences took place after I charged my vehicle in a hot environment exposed to scathing sun shine. The drive assistance and sensor were not working, the cruise function did not work, and the road sign reading feature was not available. Several warning signs about those functions and features showed on driver's console. I was driving on Highway 15 or Highway 405 and of course I could not stop and check. However, after driving like 15-30 minutes, these features go back to normal. I suspect the sensors that make those functions and features work cannot handle the harsh temperature well.

I was attempting to trade in my Id.4 for a Tesla and found out that my car had a major safety recall from Tesla. The recall has been out since Feb and I was never notified from VW. I called the dealership and the manager said he never heard of the problem and offered no solution except there is nothing they can do. Now I have to drive myself and my family around in a car that could crash. There is no insight when a fix will happen.

My vehicle was in Travel Assist mode (i.e. Adaptive Cruise Control) traveling at around 65 MPH. A vehicle has cut into my lane and I felt that the car wouldn't slow quick enough to avoid a collision. I have applied breaks effectively taking the vehicle into my control and taking the vehicle off Travel Assist mode. When driver takes over by applying the breaks in this scenario, irrespective of how hard the breaks are applied, vehicle suddenly moves faster than expected for first few seconds. I had to apply the break harder than I would have applied if I was driving the car in manual mode to get the car to slow down.The expectation was that the vehicle slows down while applying the breaks. This would have caused a collision if I was not quick to react. There were no warning lights or messages on the dashboard prior to or during this incident. This could be a software issue which probably is conflicting between the breaks travel assist is applying and the breaking that the driver is applying. This has happened multiple time to me and on date mentioned on this my wife had same experience confirming that this is in deed an issue that needs some investigating into before it cause any accident(s).

When driving using adaptive cruise control and my car decelerating using the regenerative braking, applying the brakes turns off the regenerative braking leaving only the friction brakes to slow/stop the car. I have demonstrated this situation to a VW dealer technician, who has confirmed that another 2021 VW ID4 that was in the shop duplicated this behavior. I have experienced this behavior multiple times over the last year. Because one of the systems for decelerating the vehicle is not available during a potentially emergency situation, I believe this is a safety risk. No warning lights or messages are displayed when this occurs. This has not been reported to my insurance company or the police.

When backing up, if you turn to look over shoulder, the change in weight on the seat triggers the car to abruptly stop. Though the rear camera is good for cross traffic, still need to turn to look for pedestrians when pulling out of driveway across sidewalk. Safety issue for pedestrians

Car 12V battery drained. Car "dead". AAA jump-started and I drove home. Kept all unnecessary items off (heat, radio, etc). Put car on trickle charge overnight; charged to 90+%. After driving car for awhile, "12v battery low" message came on. 3 local dealers can't service until December. Known defect that battery is under-powered. VW has offered replacement sometime in early 2023. Meanwhile car sits in garage inoperable.

The Driver Assistance feature of the car shuts down due to a Software error. It will eventually reset if the car is parked and turned off for a duration of 30 to 60 minutes. Some users have reported that the error does not clear without disconnecting the 12v battery. Problem first appeared in the id.4 2021 models in the summer of 2021. VW has issued a software correction for the vehicle in Europe, but that update has not been made available for the US customers. This causes the collision avoidance system to go offline and the driver is warned to drive with extreme care! In some cases the vehicle speed also stops displaying.

1. I picked up new ID.4 from the dealer on 10/01/2021. On 10/02/22, Electrical System Malfunction messages appeared on the infotainment, telling me to take it in for immediate repairs. The problem was taken care of. I was not told what was wrong. 2. On 11/10/2021, while pulling into a parking space in a lot at a cemetery, the car bolted forward and became unresponsive. I could not stop it, I could not steer it. It felt like it was driving itself. I destroyed a bench, some bushes, and some of the turf. The car had to be towed to a VW dealer affiliated collision center. The car was there for over two months and was returned to the dealership for "further diagnosis". In the end, I was told that it had been "driver error", and I was assured the car was 100% safe to drive. I was never told what was done. The insurance payment for the damage was over $9000. 3. On 06/02/2022, I had the same acceleration issue. This time I was pulling over to a curb in a residential neighborhood (25 mph speed limit). I was using mode "B", regenerative braking. My foot was not on the accelerator. The car bolted forward and hit a parked Ford F150 in the backend. The force was so great, that the F150's rear end was lifted off the ground. You would think that crash would have stopped the ID.4. Instead, the vehicle swerved to the left, shot across the street and ended on a stranger's front yard, destroying his tree and landscaping. The car suddenly stopped, stuck in the landscape rocks. The vehicle then just shut itself off and became totally unresponsive. My wife was slightly injured, even though she had her seatbelt on. She could not open the door to get out and climbed out the driver's door. The car was towed to the dealer, insurance claim was filed. Preliminary estimates of damage- ID.4, F150, landscaping is over $17,000. My wife is petrified about riding in the car. I want VW to repurchase or terminate my lease. The car has only 6000 miles!

While driving, both the driver’s and center console displays stopped displaying information and went blank. The panels were still on but nothing displayed. The ID.4 console panel is known to not turn on or be blank, the solution is to press the console power button for 10-15 seconds to reboot the system. I held the power button and the system did restart and both the drivers and center console panel turned on. However, upon turning back on, I received a progressive series of messages that each driver assist module/sensor was no longer available. Finally received a yellow message stating Electrical system not working correctly and to have the vehicle serviced. Pulled over and turned the vehicle off and on which cleared the electrical system not working message. The problem has not repeated itself. VW dealer has not yet seen the vehicle. This vehicle has not have an electrical systems failure warning before. Vehicle was at approximately 50% charge at the time and I was going 25 mph. Safety is at risk by losing all vehicle data and speed. Then rebooting system to get the screen back caused a start to electrical systems failure.

The automatic emergency braking system does not work at all. The lane keeping assistance feature has tried to ram me into concrete walls on the freeway. It has tried to ram me into metal exit fencing. It has tried to ram me into semi trucks. it has tried to run me off the road entirely. This system reacts inappropriately and when it reacts it over corrects by a large margin. It also cannot detect most types of lane markings. This happens all the time it isn't a single incident. Did I mention that there is no way to permanently disable the system?

On multiple occasions, my brand new ID.4 has shut down while driving giving various error messages relating to the electrical system and safety features--including with the electrical system generally, with the "12 Volt electrical system", with the auto assist braking, with lane assist, etc.

the car gives zero audible warnings when the TACC + LANE KEEP turns off. On the freeway driving in a curb, it would turn off without warnings. I almost hit my car.

In October, 11 weeks ago, while parallel parking, which I do everyday for work, I reversed back into an empty spot, toggled into Drive to straighten out my car and my car accelerated and hit the car parked in front of me. I kept stomping on the break pedal but it was stiff, I couldn't press it down at all. The break pedal was as if the car was turned off. Even though it has been 11 weeks ago, I will not drive the car because VW has not fixed the problem and I do not feel safe. The body repair has been done. The car remains at the dealership where I bought it and is available for inspection. I could of hit many children because I was parking at an Elementary school when this unintended acceleration coupled with no brakes happened. It is VW's first ever ALL ELECTRIC car and the ID4's have NEVER had a software update. VW says, no technicians or trained mechanics, software would have to be done at dealer and could take all day, no software to download using Wi-Fi, may need bigger battery and no parts available. VW corporate fly out to inspect the car and run reports but they refuse to give me a copy and so does the dealership. VW is taking no responsibility and said the brake peddle was never applied, only the accelerator. I never put my foot on or near the accelerator because I was only inching forward to straighten my wheels out. When the car was put into drive it does not need any gas to move only a few inches forward. My insurance representative tried to run a report but he said there was no information at all on the recorder. He said I shouldn't have towed my car back to the dealer because information may have been erased. There were no warnings or assist to stop the car. This has not just happened to me but to many others as well. I can send documentation for that if you need

Warning indicator came on several times, brake and steering problems.