2023 VOLKSWAGEN ID.4 Back Over Prevention Problems

44 complaints about Back Over Prevention

44
Complaints
2
Crashes
0
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Back Over Prevention Complaints (44)

Nov 9, 2025

Continuously receiving error message to have front sensors cleaned. Vehicle brought into dealership several times, for weeks at a time. On last visit sensors replaced, and I was told that “ The front sensors have a level of damage caused by sand, salt and other road debris. This has resulted in some scratches which are triggering the sensors and giving you the warnings that you are referring to.” Given this, the front sensor issues are a manufacturing flaw. I asked this if the dealer and, given the stated cause of sand, salt and road debris the likely frequency. With no answer.

Sep 8, 2025

This issue relates to NHTSA Recall 24V344 / VW Recall 919A as the repair for this recall has already been applied to my vehicle. Despite that, while driving, my vehicle experienced a complete electronics shutdown, including loss of the instrument cluster, center display, and rearview camera. This occurred after the recall 919A software update was applied. As such, I believe the safety of my self and others was put at risk. I brought my vehicle to the dealer for diagnosis and they identified fault code U111000 with symptom 7223 but informed me that this was classified “non-customer-relevant” and therefore should be ignored. I believe the repair that Volkswagen has provided for Recall 24V344 is ineffective and the conditions that instigated this recall still exist.

Jul 17, 2025 Crash

The incident occurred on May 24, 2025, while preparing to park the 2023 VW ID4. I had two occupants in the car with me. At the time of the incident, I was moving very slow with my foot on the brake, just about ready to stop and put the car in the park position, when the ID4 suddenly violently lurched forward. The car went over a cement parking stop continuing forward on to a sidewalk and then hit a building. I tried to stop the vehicle as quickly as I could. No collision lights, none of the usual sensors, and no automatic Collison braking came on. The only braking was by me. If someone would have been walking in front of the car at the time of the incident there would have been serious injuries, or deaths. Had the car had more room to accelerate before it hit the building, I think myself & my passengers could have been injured. The vehicle was taken into VW dealership who had the car for five weeks. The car was inspected by a VW engineer, final report states driver pressed the accelerator causing the vehicle to go forward at 54% acceleration. I expressed to the VW dealership that the car DID lunge but that I did not touch the accelerator. I had 2 passengers that can also verify that there were no warning lamps, sensors, or symptoms prior to the incident and normally the front sensors start beeping when you get too close to anything! After this incident I started to do some research and found on a VW Vortex forum that this type of incident has happened to numerous owners of ID 4's. Some of the writers to the forum had the exact same incident as mine, stating they were pulling into a parking spot ready to park and the car lunged. I also found it was happening to Audi owners a sister company of VW. My greatest concern is the frequency of this incident and the company's refusal to take any responsibility which was also widely reported on line. We had owned the VW ID4 for 2.5 years and never had anything like this happened before.

Mar 26, 2025

The contact owns a 2023 Volkswagen ID.4. The contact received notifications of NHTSA Campaign Numbers: 24V651000 (STRUCTURE) and 24V344000 (BACK OVER PREVENTION, EQUIPMENT, ELECTRICAL SYSTEM). The contact stated that while the vehicle was parked at the dealer, the driver's and front passenger's doors became difficult to open or close. There were no warning lights illuminated. The contact stated that the recall repair was performed incorrectly due to the failure. The dealer was informed of the failure, and the vehicle was taken to be diagnosed. The dealer informed the contact that parts would be ordered. The vehicle was repaired; however, the repair was not done correctly. The contact contacted another dealer to schedule an appointment and informed the contactthat parts would be ordered. The manufacturer was not made aware of the failure. The failure mileage was approximately 13,477. Parts distribution disconnect.

Mileage: 13,477

Mar 18, 2025

The contact owns a 2023 Volkswagen ID.4. The contact received notifications of NHTSA Campaign Numbers: 24V651000 (STRUCTURE) and 25V120000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC), 24V344000 (BACK OVER PREVENTION, EQUIPMENT, ELECTRICAL SYSTEM); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated that while driving 5 MPH, the vehicle stalled, with unknown warning lights illuminated. The vehicle was taken to the dealer however, the dealer was unable to diagnose the vehicle. On another occasion, the vehicle started to make a grinding sound and jerked abnormally. Additionally, the contact stated that on another occasion, after shifting into reverse, the display screen turned off unintendedly. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,544. Parts distribution disconnect.

Mileage: 10,544

Feb 21, 2025

The contact owns a 2023 Volkswagen ID.4. The contact stated that upon shifting into reverse(R), the display screen shut off, and occasionally the screen restarted; however, the failure sporadic. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that no failure was found with the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 4,194.

Mileage: 4,194

Feb 4, 2025

The contact owns a 2023 Volkswagen ID.4. The contact received notifications of NHTSA Campaign Numbers: 24V651000 (Structure) and 24V344000 (Back Over Prevention, Equipment, Electrical System); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Jan 29, 2025

My ID.4 was repaired to address the recall for the infotainment system rebooting (NHTSA recall number 24V344). Shortly after this repair i experienced two infotainment screen blackouts, one of which was recorded on video. These blackouts are not the system reboots that caused the recall (I experienced several of those between June and December 2024). In this case the map portion of the screen blacks out and is not responsive to any touch. this restricts use of navigation, reverse video for parking, and many other functions.

Jan 6, 2025

The contact owns a 2023 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V344000 (BACK OVER PREVENTION, EQUIPMENT, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving on the highway at 55 MPH, the instrument panel became inoperable, and the vehicle independently started to decelerate. The contact pulled over to the side of the road and had the vehicle towed to the local dealer. The vehicle was diagnosed, and the contact was informed that the failure was related to the recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.

Dec 26, 2024

For the second time in this car, I experienced sudden acceleration while parking (turning right). I had to slam the brakes to prevent hitting a parked vehicle, causing whiplash. No warning or safety features engaged. See NHTSA crash incident report 11593929. There are sufficient similar reports to warrant an investigation and hold VW accountable.

Dec 16, 2024

The contact owns a 2023 Volkswagen ID.4. The contact stated while the contact's husband was driving at an undisclosed speed, the contact stated that several warning lights illuminated, and the vehicle lost motive power. The contact allowed the vehicle to stop before restarting the vehicle. The vehicle was taken to the dealer and the contact was informed that parts were not available. The contact received notification of NHTSA Campaign Number: 24V344000 (Back Over Prevention, Equipment, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 3,500. VIN tool confirms parts not available.

Mileage: 3,500

Dec 14, 2024 Crash

I was backing my 2023 Volkswagen ID.4 into my very tight driveway very slowly to avoid hitting my other car parked on the street, my house and my neighbors house. The parking collision sensor alerted me that I was close to my other car but I can see out my window that I had room to clear it safely so I continued to back into my driveway at about 1 mile an hour. All of a sudden, my car made a click click noise as it lurched back and forth and then the car took over control and drove into my house about 20-30 feet at maybe 20 mph (not sure exactly but pretty fast) and crashed into my house and my neighbors house/gate. I pumped the brakes 2-3x but they did not work and the car continued driving into my house at that fast speed. I remember thinking omg, the car is not going to stop until it hit the house. No collision sensors went off during the automatic reverse acceleration and no manual nor auto emergency brakes were employed. Even though I pressed the brakes 2-3x, the ring video did not show brake lights (which isn't a surprise since they did not activate). There was a man that just walked his dog behind my car a minute before my car accelerated backwards. He would have been hit at 20mph 2 feet from my car. He is an eye witness to the incident and agreed that this was no way human error. If it were human error and I had accidentally pressed the acceleration pedal, I wouldn't have gone that fast on my super tight driveway and street and I also would have had plenty of time to press the opposite pedal to stop before hitting my own house. I haven't been able to get access to the "black box" yet to see what the car's computer says and haven't reached out to the dealer or VW as my insurance claim is still being processed. My house, my neighbor's gate and my car are badly damaged but am thankful nobody got hurt. I had not seen any indication before that something like this could happen. It was a sunny day, November 23, 2024 12:50pm.

Dec 6, 2024

The contact owns a 2023 Volkswagen ID.4. The contact received notifications of NHTSA Campaign Numbers: 24V651000 (Structure) and 24V344000 (Back Over Prevention, Equipment, Electrical System); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer was contacted. The contact stated while driving approximately 60 MPH, the vehicle lost power. The main control panel blacked out and the contact was unable to accelerate. The contact coasted to the side of the road and the vehicle regained power and was able to continue driving. The vehicle was taken to the dealer who diagnosed that a software update was needed; however, update was unavailable. The failure occurred approximately 15 more times while driving at various speeds. There were no warning lights illuminated. Additionally, the front passenger’s door made a clicking sound and slightly opened while driving approximately 30 MPH and had to be manually closed. The contact also stated that the door ajar light illuminated and remained illuminated despite pulling over and properly closing the door. The vehicle was taken to the dealer who diagnosed that the software update needed to be performed. The software update was not performed. The manufacturer was made aware of the failure. The failure mileage was 4,000. VIN tool confirms parts not available.

Mileage: 4,000

Dec 6, 2024

The rear passenger side door unlocked on its own . The display screen goes blank for approx 10-15 seconds while driving .

Nov 25, 2024

Center display sporadically resets while driving causing loss of speedometer information and loss of rearview camera image and parking sensors. This vehicle fails to comply with regulatory requirements. There is an increase risk of crash or injury when driving or backing up.

Nov 20, 2024

The contact owns a 2023 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V651000 (STRUCTURE) and 24V344000 (BACK OVER PREVENTION, EQUIPMENT, ELECTRICAL SYSTEM); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Nov 19, 2024

The contact owns a 2023 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V344000 (BACK OVER PREVENTION, EQUIPMENT, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that occasionally the back over prevention screen was blank. The local dealer was contacted. The contact was informed that the recall remedy was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

Nov 15, 2024

After six months, VW still doesn't have a repair for recall 24V344. My speedometer, backup camera, climate control, and all other functions controlled via the display screens malfunction. Both the dealer and and VW customer service have confirmed that no repair is available and they also will not provide a refund or replacement. My only option is to continue driving the car with malfunctioning key systems.

Nov 12, 2024

The contact owns a 2023 Volkswagen ID.4. The contact received notifications of NHTSA Campaign Numbers: 24V344000 (Back Over Prevention, Equipment, Electrical System) and 24V651000 (Structure); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

Oct 29, 2024

The contact owns a 2023 Volkswagen ID.4. The contact stated while driving 65 MPH, the instrument panel went blank and continued flickering independently and the rear-view image failed to display properly while the transmission was shifted into reverse. The vehicle was taken to a dealer January and September of 2024 but was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact had received notifications of NHTSA Campaign Numbers: 24V651000 (STRUCTURE) and 24V344000 (BACK OVER PREVENTION, EQUIPMENT, ELECTRICAL SYSTEM); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 11,000. VIN too confirms parts not available.

Mileage: 11,000

Oct 18, 2024

The contact owns a 2023 Volkswagen ID 4. The contact stated while driving 65 MPH, the instrument panel was inoperable. The contact received notifications of NHTSA Campaign Numbers: 24V651000 (STRUCTURE) and 24V344000(BACK OVER PREVENTION, EQUIPMENT, ELECTRICAL SYSTEM); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure; however, was unable to confirm when parts would be available. The failure mileage was unknown. VIN tool confirms parts not available.

Oct 11, 2024

The contact owns a 2023 Volkswagen ID.4 Pro S. The contact received a notification of NHTSA Campaign Number: 24V344000 (BACK OVER PREVENTION, EQUIPMENT, ELECTRICAL SYSTEM) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Oct 9, 2024

The contact owns a 2023 Volkswagen ID.4. The contact received notifications of NHTSA Campaign Numbers: 24V651000 (Structure) and 24V344000 (Back Over Prevention, Equipment, Electrical System); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated while driving approximately 60 MPH and attempting to depress the brake pedal, the vehicle started vibrating but failed to slow as needed. The contact depressed the brake pedal three times before the vehicle came to a jerking stop. The contact continued to drive the vehicle to the residence at slow speeds. The failure had occurred twice. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 9,800. VIN tool confirms parts not available.

Mileage: 9,800

Oct 9, 2024

The contact owns a 2023 Volkswagen ID.4. The contact stated that while driving at an undisclosed speed in inclement weather, the alarm system detected that the doors were opened, causing the vehicle to come to a complete stop; however, the doors were properly closed. Additionally, the instrument panel display screen intermittently went blank for 15-20 seconds while driving. The contact was able to restart the vehicle after opening and closing the doors. The dealer was notified of the failures, and the contact was informed that the VIN was included in NHTSA Campaign Numbers: 24V651000 (Structure) and 24V344000 (Back Over Prevention, Equipment, Electrical System); however, the parts to do the recall repair were not yet available. The vehicle had not been repaired. The contact stated that he had not received notification of the recalls. The manufacturer was made aware of the failure and two cases were opened. The failure mileage was approximately 5,000. VIN tool confirms parts not available.

Mileage: 5,000

Oct 8, 2024

The contact owns a 2023 Volkswagen ID.4. The contact received notifications of NHTSA Campaign Numbers: 24V651000 (Structure) and 24V344000 (Back Over Prevention, Equipment, Electrical System); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Oct 1, 2024

The contact owns a 2023 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V344000 (Back Over Prevention, Equipment, Electrical System); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the instrument panel frequently rebooted, causing the screen to go blank for an extended period. The local dealer was made aware of the issue and confirmed that parts were not yet available. The vehicle remained with the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 100. VIN tool confirms parts not available.

Mileage: 100

Sep 25, 2024

The contact owns a 2023 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V344000 (Back Over Prevention, Equipment, Electrical System); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the backup camera and speedometer intermittently malfunctioned. The cause of the failure was not yet determined. The approximate failure mileage was 6,000. VIN tool confirms parts not available.

Sep 20, 2024

The contact owns a 2023 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V344000 (Back Over Prevention, Equipment, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the instrument panel and rearview camera became inoperable. There was no warning light illuminated. The contact stated that the instrument panel and screen was blank. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was not available. VIN tool confirms parts not available.

Sep 19, 2024

The contact owns a 2023 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V344000 (Back Over Prevention, Equipment, Electrical System); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Sep 16, 2024

The contact owns a 2023 Volkswagen ID.4. The contact stated that while reversing, the back over prevention system failed to function as intended. The contact stated that the back over prevention function was displayed. In addition, the contact stated that the control panel displayed a black screen. The contact stated that the failure had occurred several times while children were inside the vehicle. In addition, the contact stated that the failure occurred while using the GPS. The contact stated that when the failure occurred, directions on the screen was unavailable. The contact received notification of NHTSA Campaign Number: 24V344000 (Back Over Prevention, Equipment, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 10,000. VIN tool confirms parts not available.

Mileage: 10,000

Sep 10, 2024

The contact owns a 2023 VW ID.4. The contact received notifications of NHTSA Campaign Numbers: 24V344000 (Back Over Prevention, Equipment, Electrical System) and 24V651000 (Structure). The contact stated that on several occasions while in reverse(R), the reverse camera worked intermittently. Additionally, on several occasions, while the vehicle was turned off, the rear door latches were pulled to open, the door handle was lifted, but the door failed to open as intended. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 3,000.

Mileage: 3,000

Sep 5, 2024

The contact owns a 2023 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V344000 (Back Over Prevention, Equipment, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the instrument panel became inoperable. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000. VIN tool confirms parts not available.

Mileage: 24,000

Aug 5, 2024

I have a Volkswagon ID4 that has the screen power go off while you are driving, VW says they have no idea when they will have a fix it, but they are aware. The safety features, including the emergency call, don't work, and no airbag lights come on either, everything appears to be disabled. On the highway this happens whenever with no warning. I do have videos of some of the incidents. Lane keep assist Etc does not work. It is 10 months old with 3k miles due to being afraid to drive it.,

Jul 29, 2024

The contact owns a 2023 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V344000 (Back Over Prevention, Equipment, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving 45 MPH, the instrument cluster screen went blank. The contact pulled over and turned off and restarted the vehicle and the instrument cluster became operable. The contact stated that the instrument cluster was rebooting as if the vehicle had been started and was stuck in a reboot loop before eventually regaining normal functionality. The contact stated that the failure was intermittent and occurred at various speeds. The contact had taken the vehicle to a local dealer who checked the software version and informed the contact that the software was up to date; however, the failure reoccurred. The contact took the vehicle to the same dealer after receiving the recall notification and was informed that the software patch to repair the issue was not yet available. The vehicle was not repaired. The failure mileage was approximately 24,000. VIN tool confirms parts not available.

Mileage: 24,000

Jul 17, 2024

The contact leased a 2023 Volkswagen ID.4. The contact stated that while reversing, the back over prevention screen became inoperable. The contact stated that the infotainment screen became inoperable while driving at approximately 25 MPH and started to update without driver interaction. Additionally, the contact stated that the vehicle had failed to start while depressing the Push-to-Start button. The contact used the key to start the vehicle. While reversing, the vehicle stopped and stalled when the battery was at forty-four percent. The fast-braking message was displayed. The contact received notification of NHTSA Campaign Number: 24V344000 (Back Over Prevention, Equipment, Electrical System). However, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 3,000. VIN tool confirms parts not available.

Mileage: 3,000

Jul 12, 2024

The contact owns a 2023 Volkswagen ID.4. The contact stated that while driving at various speeds, the instrument panel display was not working as intended. The contact received notification of NHTSA Campaign Number: 24V344000 (Back Over Prevention, Equipment, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue; however, no assistance was provided. The failure mileage was 22,000. VIN tool confirms parts not available.

Mileage: 22,000

Jul 9, 2024

The contact owns a 2023 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V344000 (Back Over Prevention, Equipment, Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Jun 24, 2024

The contact owns a 2023 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V344000 (Back Over Prevention, Equipment, Electrical System). The contact stated that while the vehicle was turned off and charging, she observed that the charging had stopped abruptly and a message to “Take Vehicle to Dealer Immediately” was displayed. The vehicle was towed to the dealer where it was diagnosed that there was an unknown electrical failure with the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 53,000.

Mileage: 53,000

Jun 24, 2024

When backing up into my garage it automatically stops and causes severe pain in my neck

Mar 23, 2024

I was backing up from a stand still on a parking lot when the car braked extremely hard. There briefly was a message on the center dash with the word emergency on it. The message went away immediately and the car continued to work normal. My neck is still hurting hours later from the very hard brake. During the whole incident there was no other car moving and no person or other object anywhere in the path of the car. I have not yet brought the car to the dealer but will do so next week.

Jan 7, 2024

30722 miles 12/12/23 – Vehicle continued to give the parking sensors error even after ensuring they were cleaned. The error will go away intermittently and then come back. Also got an error about parking assist not working. These errors never occurred before the 30000-mile service. Vehicle started giving electrical system errors and 12v battery errors again and had to be towed to Findlay Volkswagen St. George. The vehicle was in the shop 24 days, and I only received one email response from Pam Mahony-Coufal that the tech was still working with VW on the issue, and she would let me know when they were done. Texts and emails to check the status were met with no response. When I asked about a loaner, vehicle service manager Bryan said there were none available, and if there were one, it can’t be taken out of state. That poses a challenge for me since I live in Nevada and the dealership is in Utah. The dealership stated they found melted relays and replaced them. The vehicle was road tested 8 miles and returned to me 1/5/24.

Jul 30, 2023

Sensors detect objects that do not exist. Car applies emergency braking both forwards and backwards when turning. Had happened multiple times but latest incident is recorded on this complaint.

Jun 1, 2023

I was pulling into a parking structure when the left side of the vehicle (door handles, windows, sensors) lost power. I was able to park the vehicle and then have it towed to the dealership. Although it happened at very low speed, my safety was at risk. It would have been very dangerous if this had happened on the freeway. I was unable to open the door or to close the driver window. The dealer found a blown fuse. They have not been able to identify a cause of what would cause a fuse to blow like this. They continue to work on it (we are on day 3 now) including working with VW of America engineering. The two recalls on this vehicle have been address (approx 10 days ago). I have had numerous other problems with this vehicle that I don't believe are related to this particular incident apart from the recall related to the door handles.

Mar 8, 2023

Our forward collision warning, automatic emergency braking, rear cross traffic warning systems stopped working on our 2023 ID.4 with 2500 miles on it about 2 weeks ago. Took it to the dealership on 3/3/23 for repairs, after 4 hours the tech came out and was clueless what to what was causing the issue. They requested I leave the vehicle there the rest of the day so a tech from a different location could remote into the vehicle. After another 4-5 hours I was informed they "thought" one of the control modules was defective and needed to be replaced. They say this part has no ETA and would likely take anywhere from several weeks to MANY months to come in. VW does not consider any of these items a "safety issue" and refused to provide a loaner until parts became available.