2007 VOLKSWAGEN JETTA Air Bags Problems

36 complaints about Air Bags

36
Complaints
6
Crashes
1
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Air Bags Complaints (36)

Jan 8, 2025

The contact owns a 2007 Volkswagen Jetta. The contact stated while driving at an undisclosed speed, the contact noticed that the air bag warning light illuminated. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The contact was informed that the failure could be duplicated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 110,000.

Mileage: 110,000

Feb 3, 2021

I'VE HAD TO REPLACE THE HEADLIGHTS MULTIPLE TIMES DUE TO FAULTY ELECTRICAL WIRING INSIDE THE HEADLIGHT UNIT THAT COULD HAVE EASILY RESULTED IN FIRES. AIRBAG FAULT HINDERING USAGE

Mileage: 100,000

Jul 14, 2019

RECALL -ENGINE AND ENGINE COOLING I HAVE A 07 JETTA 2.0L. 2 MONTHS AGO I NOTICED A GAS SMELL WHEN I TOOK MY OIL CAP OFF I NOTICED THERE WAS A LOT OF STEAM/SMOKE & I COULD TELL THAT'S WHERE THE SMELL WAS COMING FROM. THERE WAS NOTHING VISIBLE OTHER THAN THE STEAM/GAS VAPOR. THE COOLANT LEVEL NEVER MOVES. I WAS ONLY GETTING 15 MILES TO THE GALLON BECAUSE IT WAS LEAKING INTO MY ENGINE. ON 7/13/19 THE ENGINE SEIZED (LOCKED) UP WHILE I WAS DRIVING IT. I WAS DRIVING MY WIFE TO WORK WITH OUR 5 YEAR OLD SON. I HAD JUST TURNED ON THE STREET OF HER WORK GOING 10 MILES AN HOUR & IT FELT LIKE MY CAR JUST DIED. I COULDN'T EVEN GET THE ENGINE TO TURN OVER. I HAD TO GET MY VEHICLE TOWED TO A REPAIR SHOP. WHICH IS WHEN I FOUND OUT THAT THE ENGINE SEIZED. I HAVE ABSOLUTELY NO TRANSPORTATION NOW. (RECALL FAULTY AIR BAGS MY CAR IS MILES AWAY AT THE REPAIR SHOP, SO I CAN'T TAKE A PICTURE OF THE AIR BAG LIGHT BUT IT TURNED ON ABOUT A WEEK AGO AND HASN'T SHUT OFF. MY CONCERN IS THAT THIS IS SOMETHING THAT A REPAIR SHOP CAN NOT FIX/ ITS GOING TO BE SO EXPENSIVE THAT I CAN'T AFFORD TO FIX IT. IT HAS FAULTY AIR BAGS THAT CAN JUST GO OFF WHILE I'M DRIVING! SAFETY BAGS ARE A 'MUST HAVE' & IT IS ILLEGAL TO SELL/PRODUCE ANY NON SAFE VEHICLE! I SEEN THAT VOLKSWAGEN COMPANY MADE A HAND FULL OF RECALLS ON THIS VEHICLE OVER THE LAST 8 YEARS. THE PREVIOUS OWNER KEPT THE CAR IN A GARAGE & STARTED IT DAILY HE JUST NEVER CHECKED FOR RECALLS. PARTS ON THIS CAR ARE COMPATIBLE WITH THE 06-09 JETTAS& SPORTWAGONS & HE HAD REPLACED PARTS. I'M UNSURE WHICH ONES WERE REPLACED. MY VEHICLE FALLS UNDER THE CATEGORY OF A VW JETTA SEDAN. I'M HAVING ALL OF THE SAME RECALL ISSUES THAT THE JETTA IS RECALLING FOR. & THE HORN DOES NOT WORK WHEN IT'S PARKED. YOUR COMPANY POSTED THE RECALLS FOR ALL OF THE SAME PROBLEMS THAT I'M HAVING WITH THIS VEHICLE! RECALL NO. 40J2/S4. RECALL NO. 20I4/U1. RECALL NO. Q8.

Mileage: 185,000

Sep 11, 2018

THE AIR BAG LIGHY WAS COMING ON AND OFF THEN IT JUST STAYED ON , SO IT NEVER GOES OUT, EVERYTIME I GET IN MY CAR AND START IT UP THE AIR BAG LIGHT COMES ON AND STAYS ON.

Mileage: 154,200

Oct 5, 2017 Fire

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY. AN INDEPENDENT MECHANIC WAS MADE AWARE OF THE FAILURE AND PERFORMED A DIAGNOSTIC THAT DETERMINED THAT THE PASSENGER AIR BAG AND THE REAR SEAT AIR BAGS WERE FAULTY. IN ADDITION, WHILE THE VEHICLE WAS ON AN INCLINE, A BURNING ODOR ENTERED THE CABIN OF THE VEHICLE. AN UNKNOWN VOLKSWAGEN DEALER IN BENNINGTON, VERMONT WAS MADE AWARE OF THE FAILURE, BUT COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.

Jul 7, 2017

AIRBAG INDICATOR LIGHT HAS COME ON AND FOR THE MOST PART REMAINS ON. FOR SHORT PERIODS OF TIME THE LIGHT WILL GO OFF, BUT INEVITABLY, IT ALWAYS TURNS BACK ON. THIS IS VERY CONCERNING AND SEEMS TO BE A SYSTEMIC ISSUE WITH THIS MAKE AND MODEL YEAR. MANY REPORT AIRBAGS NOT DEPLOYING IN THE EVENT OF AN ACCIDENT. VOLKSWAGEN NEEDS TO DO THE RIGHT THING AND ISSUE A RECALL BEFORE THEY HAVE A PR NIGHTMARE BY PUTTING PROFIT MARGINS OVER THE LIVES OF THEIR CONSUMERS.

Mileage: 120,000

Jun 30, 2017

TAKATA RECALL AIR BAG LIGHT

Jan 26, 2017

PASSENGER FRONT AND SIDE AIRBAG SENSORS WENT BAD. WILL COST 1200.00 TO FIX BOTH. DRIVING AND LIGHT CAME ON. *TR

Jul 20, 2016

AIRBAG SENSORS MALFUNCTIONING AT LEAST TWICE ON DAUGHTER'S JETTA. JUST HAD THE FAULTY WIRING UNDER THE DRIVER'S SEAT REPAIRED AND, A FEW DAYS LATER, LIGHT IS BACK ON WITH YET ANOTHER DIAGNOSIS FOR ANOTHER ISSUE WITH THE CRASH SENSOR, POTENTIALLY. SEE ON THIS FEED THAT MANY OTHERS HAVE THE SAME ISSUE. WHY IS VW NOT ISSUING A LIFETIME RECALL?

Mileage: 65,000

Jun 30, 2016

I WANTED TO GET MINE CALL AIRBAG CHECK FOR THE AIRBAG RECALL. BECAUSE MINE SON DRIVE THIS CALL EVERY DAY. BUT IT NOT COMING UP YOUR SYSTEM FOR THE RECALL WITH VIN. AND IT NEED TO BE ADDED BECAUSE MINE AIRBAG LIGHT COMING ON NOW AT ALL THIS TIME. PLEASE ADD IT PLEASE THANKS

Jun 29, 2016

I HAD ISSUES WITH THE FUEL SYSTEM AND AIR BAG LIGHT ON JUST STARTED. BUT DEALER CARMAX DID NOT TELL ABOUT ANY RECALL FOR THE FUEL SYSTEM FEW YEARS AGO. BUT I JUST SEEN THAT IN YOUR SYSTEM. AND CAR MAX CHANGED ME A LOT OF MONEY FOR THE FUEL SYSTEM BEING REPLACE AROUND FEB/2016. SO CAN SOME PLEASE HELP ME WITH THIS ISSUES. AND WANTED TO WILL CARMAX BE ABLE GET REIMBURSE FOR THEM THANKS

Mileage: 60,000

Nov 10, 2015

MY VEHICLE HAS APPROXIMATELY 165K MILES. RIGHT AT ABOUT 120K MILES, THE TRANSMISSION STARTED SHIFTING HARSHLY. AT TIMES, THE TRANSMISSION WOULD GET STUCK AT 3RD GEAR, AND THE TRANSMISSION INDICATOR PANEL LIGHTS UP PRND ALL AT ONCE. THIS USUALLY HAPPENS WHEN DRIVING HILLS, OR STOP AND GO DRIVING. MY AIRBAG LIGHT IS ALSO ON CONSTANTLY. I'VE HAD THE ISSUE FIXED PREVIOUSLY, HOWEVER, THE ISSUE HAS RETURNED. LASTLY, MY PASSENGER SIDE DOOR DOES NOT LIKE ALL THE TIME. I'VE TRIED TO REMOTELY AND MANUALLY LOCK THE DOOR; HOWEVER, IT IS NOT WORKING PROPERLY.

Mileage: 120,000

Dec 1, 2014

THE FRONT AND SIDE AIR BAG ON THE DRIVERS SIDE IS INOPERABLE DUE TO A WIRING PROBLEM UNDER THE DRIVERS SEAT. *JS

Mileage: 168,000

Oct 22, 2014

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING BUT THE VEHICLE WAS UNABLE TO BE DIAGNOSED AND THE CONTACT WAS ADVISED THAT THE AIR BAG POSSIBLY WOULD NOT DEPLOY IN THE EVENT OF A CRASH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

Mileage: 61,000

Sep 4, 2014

ON JULY OF 2013, THE VEHICLE WAS TAKEN IN TO OPEN ROAD VW AFTER REACHING OUT TO NHTSA AND VW OF AMERCIA FOR ASSISTANCE WITH GETTING THE CAR REPAIRED DUE TO THE WARRANTY BEING EXPIRED. THE VEHICLE HAD A SAFETY ISSUE WITH THE AIRBAGS THAT WOULD HAVE IMPAIRED THE AIRBAG FROM DEPLOYING IF INVOLVED IN AN ACCIDENT. VW REPAIRED THE VEHICLE AT NO CHARGE. ON SEPT OF 2014 IN THE EARLY MORNING THE AIR FAULT INDICATOR CAME ON AGAIN. I IMMEDIATELY CONTACTED OPEN ROAD VW AND EXPLAINED THE RECURRING ISSUE. I SPOKE TO [XXX] WHO STATED TO ME THAT THERE WAS NOTHING VW COULD DO SINCE THE VEHICLE IS OUT OF WARRANTY AND THAT THEY WERE NOT GOING TO REPAIR THE VEHICLE EVEN IF IT WAS A SAFETY ISSUE NOT BROUGHT UPON WEAR AND TEAR. SHE THEN ASKED ME TO CALL VW CUSTOMER CARE CENTER 1-800-822-8987 AND SPOKE TO A [XXX] WHO STATED TO ME IN A SARCASTIC MANNER THAT IF IT CONCERNED ME THAT MUCH I SHOULD GET IT REPAIRED BECAUSE THEY WERE NOT GOING TO STAND BY IT THIS TIME. I THEN ASKED TO SPEAK TO A SUPERVISOR AND HE REFUSED. I THEN ASKED FOR HIS COMPLETE NAME AND HE REFUSED TO PROVIDE HIS LAST NAME. HE THEN PUT ME ON HOLD FOR TEN MINUTES AND ATTEMPTED TO FIND A SUPERVISOR TO NO SUCCESS. I ALSO ASKED FOR A SUPERVISOR NAME AND NUMBER AND HE REFUSED TO PROVIDE THAT OR TRANSFER TO ANYONE THAT COULD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 38,000

May 29, 2014

THE AIRBAG LIGHT CAME ON ONE DAY WHILE DRIVING. PULLED OVER AND SHUT CAR OFF THEN RESTARTED AND LIGHT STAYED ON. LOOKED LIGHT UP IN MANUAL AND IT STATES THERE IS A PROBLEM WITH THE AIRBAG SYSTEM AND THEY MAY NOT DEPLOY IN AN ACCIDENT. THIS CONCERNS ME AS A MAJOR SAFETY ISSUE. SECONDLY MY PASSENGER SIDE DOOR LOCK FAILS TO LOCK OR UNLOCK INTERMITTENTLY. AS A RESULT I HAVE TO LEAVE MY CAR UNLOCKED AT TIMES SINCE THERE IS NO WAY TO LOCK THE DOOR MANUALLY. ALSO IS A SAFETY CONCERN IF THE DOOR WON'T UNLOCK IN A CRASH SITUATION. *TR

Mileage: 98,000

May 13, 2014 Crash

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH ON WET ROADWAYS, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A DIRT EMBANKMENT. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED SPINE AND NERVE INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

Mileage: 19,000

Mar 31, 2014

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ANTI LOCK BRAKING SYSTEM HAD MALFUNCTIONED. THE VEHICLE WAS REPAIRED AND THE DEFECT WAS REMEDIED. THE CONTACT ALSO STATED THAT THE FRONT PASSENGER SEAT HAD MALFUNCTIONED. THE DEALER DIAGNOSED THAT THE AIR BAG SYSTEM WAS DEFECTIVE AND NEEDED REPAIRING. THE VEHICLE WAS REPAIRED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 3,100.

Mileage: 3,100

Mar 26, 2014

MY VW JETTAS SENSOR FOR THE AIRBAG CONSTANTLY COMES ON WHEN I START THE CAR TELLING ME THAT THERE IS A PROBLEM WITH THE AIRBAG AND IT WILL NOT DEPLOY. PROBLEM FIRST STARTED BACK IN 2008(BOUGHT THE CAR BRAND NEW) AND WHEN I CONTACTED VW FOR REPAIR THEY TOLD ME THAT NONE OTHERS HAD THIS ISSUE AND THEY COULDN'T HELP ME. WHEN I STARTED DOING RESEARCH I'VE FOUND THERE ARE HUNDREDS IF NOT THOUSANDS OF PEOPLE SAYING THE SAME THING ABOUT THEIR VW AIRBAG SENSOR IS NOT WORKING PROPERLY AND THAT THE AIRBAG WON'T DEPLOY IN A CRASH. *TR

Mileage: 45,000

Oct 25, 2013

A LIGHT CAME ON THE DASHBOARD WITH THE ICON OF THE AIRBAG. I LOOKED IT UP AND FOUND THAT IT WAS A WARNING LIGHT TELLING ME THAT THE SENSORS IN THE SEAT THAT DETECT SOMEONE SITTING IN THE SEAT WERE FAULTY AND COULD RESULT IN AIRBAGS NOT DEPLOYING IN THE EVENT OF AN IMPACT. OTHER OWNERS OF VW JETTAS FROM 2007 AND YEARS BEFORE AND AFTER HAVE EXPERIENCED THIS. THERE HAS BEEN NO RECALL ALTHOUGH MANY OWNERS, INCLUDING MYSELF, THINK THERE SHOULD BE. *TR

Mileage: 68,000

Aug 7, 2013

MY CRASH SENSOR'S WENT OFF FOR NO REASON. THERE WAS NO ACCIDENT AT ALL. THIS IS CAUSING AN AIRBAG FAULT LIGHT TO BE ON IN MY CAR AND FROM WHAT I UNDERSTAND, THE AIRBAGS WILL NOT WORK NOW IF THE LIGHT IS ON. THE PREVIOUS OWNER OF MY CAR HAD THIS SAME FAULT FIXED (WITH ONLY ABOUT 20,000 MILES ON THE ODO). THERE ARE NUMEROUS COMPLAINTS OUT THERE ABOUT THESE SAME FAULTS ON THE SAME CARS (MKV JETTA, RABBIT/GTI). THERE NEEDS TO BE A RECALL TO FIX THIS SINCE IT IS A SAFETY HAZARD! *TR

Mileage: 70,000

Jul 25, 2013

ON JUNE 29 2012 AIRBAG INDICATOR LIGHT CAME. VEHICLE WAS TAKEN TO VW AND THEY STATED THAT IT WAS THE WIRE HARNESS UNDER THE PASSENGER SEAT. SINCE VEHICLE WA NOT UNDER WARRANTY I HAD TO PAY $375.00 TO GET IT REPAIRED (OR SO I THOUGHT) JULY 17TH 2013 AIRBAG LIGHT RETURNED. ON JULY 22ND 2013 I TOOK CAR IN TO VW THIS TIME THEY HAD MY CAR FOR TWO DAYS AND DIAGNOSED THE PROBLEM TO BE THE AIRBAG IGNITER. I QUESTIONED THE FACT THAT THEY DIDN'T CATCH THAT THE FIRST TIME AND THEY REPLIED THAT THE SCANNER DIDN'T CATCH IT(YEAH RIGHT) THE SERVICE GUY TELLS ME THAT ITS $500.00 FOR THE PART AND 8 HOURS OF LABOR, OUCH!!! ARE YOU KIDDING ME THAT IS A SAFETY ISSUE AND SHOULD BE COVERED REGARDLESS. I CONTACTED VWOA AND I'M STILL WAITING FOR A RESPONSE. I REFUSE TO PAY THAT MONEY FOR A SAFETY MATTER THAT IS CLEARLY A MANUFACTURE DEFECT. I WILL NEVER AGAIN BUY VW. I'M SEEKING REPAIR EXPENSE PAID BY VWOA AND A REFUND FOR THE HARNESS SINCE IT WAS NOT THE PROBLEM. *TR

Mileage: 27,000

May 14, 2013 Crash

EVEN AFTER SUCH A BIG CRASH AIR BAG DID NOT DEPLOY. VEHICLE WAS TOTALED.I AM NOT SERIOUSLY INJURED BUT HAVE SEVERE PAIN IN THE NECK AND SHOULDERS.I AM THE LUCKY ONE THAT I SURVIVED WITH OUT ANY MAJOR INJURIES BUT TOO WORRIED ABOUT THE AIRBAGS BECAUSE LOT OF PEOPLES OUT THERE DRIVING THE SAME MODEL. PLEASE CONSIDER THIS HAS HIGH PRIORITY. I HAVE PICTURES OF THE CAR THAT I CAN SEND IN CASE YOU NEED THEM. *TR

Mileage: 58,000

Nov 16, 2012

I WOULD LIKE TO FILE A COMPLAINT REGARDING MY AIR BAG WARNING INDICATOR LIGHT REMAINING ON DUE TO A FAULTY AIR BAG. I TOOK MY VEHICLE TO THE LOCAL VW DEALERSHIP TO HAVE IT SERVICED AND WAS TOLD THE PROBLEM I AM HAVING WITH MY AIR BAG LIGHT WAS NOT INCLUDED IN THE RECENT AIR BAG RECALL ISSUED BY VW. I WAS TOLD BY THE TECHNICIAN THAT MY AIR BAG WARNING LIGHT IS ON BECAUSE MY ENTIRE PASSENGER SEAT AIRBAG INCLUDING THE HARNESS MUST BE REPLACED IN ORDER TO BE OPERABLE. I WAS ALSO TOLD THE AIRBAG SYSTEM WOULD NOT WORK W/O REPAIR. THIS FAILURE OCCURRED ON MY VEHICLE WHICH IS 5 YEARS OLD AND HAS 35,286 MILES. IT IS NOT COVERED BY VW BECAUSE THE WARRANTY EXP'D AT 3 YRS/36K MILES. MY VEHICLE HAS FAR LESS MILEAGE AVERAGE THAN A VEHICLE NEWER THAN IT IS. THIS SAFETY EQUIPMENT FAILURE SHOULD NOT HAVE OCCURRED ON A VEHICLE THIS NEW UNLESS THERE WAS SOMETHING WRONG WITH IT. I DID NOT DO ANYTHING TO CAUSE THIS FAILURE TO OCCUR. FURTHER, I VERY SELDOM RIDE WITH OTHERS SO I SEE NO PLAUSIBLE REASON AS TO WHY THIS FAILURE WOULD HAVE OCCURRED IN REFERENCE TO THE SEAT USED LEAST IN MY VEHICLE. I WAS QUOTED A REPAIR PRICE OF $900 TO HAVE IT REPAIRED AND I FEEL VW SHOULD BE RESPONSIBLE FOR THIS AMOUNT NOT ME. THREE DAYS AGO I CONTACTED VW CUSTOMER CARE AND HAVE BEEN WAITING FOR SOMEONE TO CALL ME BACK REGARDING WHETHER OR NOT VW WILL PAY THE COST OF THIS REPAIR. IN THE MEANTIME, I AM WITHOUT THE USE OF MY VEHICLE AS I AM SCARED TO DRIVE IT IN FEAR THAT I CAN GET INTO AN ACCIDENT AND THE AIRBAGS WILL NOT DEPLOY. *TR

Mileage: 35,286

Oct 3, 2011

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT DROVE OVER AN UNEVEN ROAD SURFACE, WHICH WAS RAISED ABOUT 2 INCHES FROM THE GROUND, AND THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS INADVERTENTLY DEPLOYED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THERE WERE AFTERMARKET SHOCKS THAT COULD HAVE CAUSED AN IMPACT WITH THE SUB FRAME. THE TECHNICIAN ADVISED THAT THE IMPACT COULD HAVE CAUSED THE AIR BAGS TO DEPLOY BUT DID NOT GUARANTEE THAT IT WAS THE CAUSE OF THE DEPLOYMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE COST OF DIAGNOSTIC TESTING OR REPAIRS WOULD NOT BE COVERED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 51,608.

Mileage: 51,608

Apr 7, 2011 Crash

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. WHILE HAVING THE VEHICLE SERVICED FOR ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THAT THE REAR BRAKES WERE COMPLETELY WORN AND RUBBING METAL ON METAL. THE VEHICLE WAS REPAIRED. THREE WEEKS LATER WHILE DRIVING APPROXIMATELY 20 MPH THE CONTACT WAS INVOLVED IN A CRASH IN WHICH THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THE CONTACT SUFFERED MINOR INJURIES. THE VEHICLE WAS TOWED TO AN INSURANCE LOT AND WAS NOT EXAMINED FOR THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 38,600. UPDATED 06/02/11 *BF THE CONSUMER STATED THE VEHICLE WAS TOTALED. UPDATED 11/28/11 *JB

Mileage: 38,600

Feb 17, 2011

I WOULD LIKE TO FILE A COMPLAINT REGARDING MY AIR BAG WARNING INDICATOR LIGHT REMAINING ON DUE TO A FAULTY SEAT BELT. I RECENTLY TOOK MY CAR TO THE VW DEALERSHIP TO HAVE MY CAR SERVICE AND WAS TOLD THAT THE PROBLEM I AM HAVING WITH MY AIR BAG LIGHT WAS NOT INCLUDED IN THE RECENT AIR BAG RECALLED VW ISSUED. I WAS TOLD MY THE TECHNICIAN THAT MY AIR BAG WARNING LIGHT IS ON BECAUSE MY ENTIRE DRIVER'S SEAT BELT NEEDS TO BE REPLACED. I AM HOPING THAT VW WOULD LOOK INTO THIS PROBLEM BECAUSE MY SEAT BELT WORKS PERFECTLY FINE AND THERE IS NOTHING I COULD HAVE DONE TO CAUSE THIS DAMAGE.

May 22, 2010 Crash

2007 VW JETTA - MAJOR FRONT END DAMAGE AND AIR BAGS DID NOT DEPLOY. *TR

Mileage: 36,000

Apr 20, 2010 Crash

MY WIFE WAS DRIVING HER 2007 VW JETTA WHEN SHE WAS T-BONED FROM A GMC SUV, APPROX. SPEED OF GMC WAS 40 MPH AND APPROX SPEED OF JETTA WAS 45 MPH. THE JETTA WAS STRUCK AT A 90 DEGREE ANGLE DIRECTLY INTO THE DRIVERS SIDE DOOR. THE IMPACT WAS ENOUGH THAT MY WIFE NEEDED TO BE REMOVED FROM HER CAR WITH THE JAWS OF LIFE. THE STEERING COLUMN AIRBAG DEPLOYED HOWEVER THE MULTIPLE SIDE AND LUMBAR AIRBAGS DID NOT DEPLOY. HAD THESE DEPLOYED HER INJURES WOULD HAD BEEN MUCH LESS SEVERE. BOTH CARS ARE BEING TOTALED BY THE INSURANCE COMPANIES. THIS VEHICLE WAS PURCHASED SPECIFICALLY BECAUSE OF THE SAFETY FEATURES, NOW AFTER CONTACTING VW, MINDY PRENTICE REGIONAL CONSULTANT VOLKSWAGEN CUSTOMER CARE IS TRYING TO TELL ME THAT THE THIS ISN'T THE TYPE OF CRASH THAT WOULD TRIGGER SIDE AIRBAGS. HOWEVER AFTER TALKING TO MULTIPLE DEALERS IN THE AREA AS WELL AS GOING BACK TO MY INITIAL SUSPICION IT SEEMS THAT THE SIDE AIRBAGS MOST CERTAINLY SHOULD HAVE DEPLOYED. *TR

Mileage: 28,472

Nov 13, 2009

CONTACT OWNS A 2007 VW JETTA. CURRENT MILEAGE WAS 30,573 AND FAILURE MILEAGE WAS 27,000. CONTACT STATED SINCE THE PURCHASE OF THE VEHICLE THE AIR BAG LIGHT WOULD FLASH ON THE DASH BOARD. CONTACT TOOK THE VEHICLE TO THE DEALER AND REPAIRED THE SEAT BELT AS WELL AS A SENSOR FOR THE AIR BAG. THE NEXT MORNING THE AIR BAG LIGHT CAME ON AND SO THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER. THE DEALER DID A DIAGNOSTIC TEST AND DID SOME MORE REPAIRS AND 3 WEEK LATER THE AIR BAG LIGHT CAME BACK ON. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY REPLACE A SENSOR IN THE DOOR. ONE WEEK AFTER THE SENSOR WAS REPLACED IN THE DOOR THE AIR BAG LIGHT HAS COME ON ONCE AGAIN. CONTACT HAS NOT TAKEN THE VEHICLE BACK TO THE DEALER AT THIS TIME. CONTACT FEELS THIS VEHICLE IS UNSAFE AND THAT THE AIR BAGS ARE UNRELIABLE. JO

Mileage: 27,000

Nov 10, 2008

TL*THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 45 MPH OVER RAILROAD TRACKS, THE CONTACT HEARD A SUDDEN LOUD NOISE. IMMEDIATELY FOLLOWING, THE FRONTAL AIR BAGS DEPLOYED WITHOUT WARNING. THE INSURANCE COMPANY WAS NOTIFIED AND INSPECTED THE VEHICLE. THE VEHICLE WILL BE REPAIRED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 144,000.

Mileage: 144,000

Sep 12, 2008

2007 VOLKSWAGEN JETTA HAD A RATTLING NOISE IN THE WINDSHIELD. CONSUMER STATES THAT THE NOISE GREW IN INTENSITY AND ANNOYANCE. HE TRIED TO FIND THE LOCATION OF THE NOISE AND LIGHTLY TAPPED THE WINDSHIELD AND IT CRACKED. *NJ THE CONSUMER STATED AFTER THE WINDSHIELD CRACKED, THE AIR BAG LIGHT ILLUMINATED. THE DEALER CLAIMED A ROCK MAY HAVE HIT THE WINDSHIELD, HOWEVER THE CONSUMER STATED THAT WAS NOT THE CASE. THE DEALER ALSO STATED THE AIR BAG LIGHT ILLUMINATING HAD NOTHING TO DO WITH THE CRACKED WINDSHIELD. THE DEALER FIXED THE AIR BAG PROBLEM, BUT THEY DID NOT FIX THE WINDSHIELD. *JB

Jan 22, 2008

I BOUGHT MY CAR LAST YEAR 02/15/2007, ITS A VOLKSWAGEN JETTA WOLFSBURG EDITION YR. 2007.. HERE ARE THE INCIDENTS WITH MY CAR: 1) 08/06/ 2007- HORN IS NOT WORKING. ACCORDING TO VW SERVICE MEN THEY FOUND A FAULTY SPIRAL SPRING VIA GFF TEST PLAN R&I DRIVER AIRBAG, STEERING WHEEL, COLUMN TRIM AND STEERING COLUMN ELECTRONICS CONTROL MODULE R&R SPIRAL SPRING AND PERFORMED BASIC SETTINGS DURING ROAD TEST AND CKL'D OK. 2) 08/06/ 2007- AIRBAG LIGHT INDICATOR IS ON. ACCORDING TO VW SERVICEMEN THEY FOUND A FAULT FOR THE DRIVER SIDE AIRBAG IGNITER RESISTANCE TOO HIGH AFTER UNPLUGGING THE COMPONENT AND REPLACING IT WITHIN A KNOWN GOOD ONE FOUND THAT THE VALUE IN THE MEASURE VALUE BLOCKS DIDN'T CHANGE AND CHECKING THE STEERING WHEEL CONTROL MOUDLECONNECTORS TO SEE IF THEY WERE DAMAGED THEY FIGURED IT COULD ONLY BE THE SPIRAL SPRING THAT IS FAULTY. ORDERED SPIRAL SPRING. 3)11/08/ 2007- PERFORMED RECALL Q-8 / INSPECT HEADLIGHTS 4) 01/08/2008- BREAK IS MAKING NOISE.. ACCORDING TO VW SERVICE MEN THEY CHECKED FOR NOISE FROM BRAKES, FOUND REAR BRAKE PADS WERE METAL TO METAL. REPLACED REAR BRAKE PADS AND ROTORS. FOUND E-BRAKES CABLES ADJUSTED TOO TIGHT ADJUSTED CABLES. FOUND REAR CALIPERS DRAGGING. REPLACED BAD CALIPERS AND PERFORMED TEST DRIVE. 4) 01/19/ 2008- WHEN I TURNED ON MY AIRCONDITIONER ON LAST SATURDAY, 01/19/ 2008 A SMOKED IS COMING OUT THROUGH MY RITE REAR TIRE AND IT SMELLS LIKE SOMETHING IS BURNING. I CALLED THE VW SERVICE THEY SAID I CAN COME IN ON MONDAY ANYTIME TO HAVE IT CHECKED. I DID COME IN YESTERDAY MONDAY, JANUARY 21, 2008 TO HAVE IT CHECKED ONE OF THE SERVICE MEN TEST DRIVE THE CAR WITH ME BUT THEN THERE IS NO SMOKE COMING OUT ANYMORE SO WHAT HE ADVISED ME TO DO IS JUST TAKE MY CAR WITH ME AGAIN AND IF IT HAPPENS AGAIN THEN COME BACK. HE JUST LOOK AROUND MY CAR AND THE HOOD AND DIDN'T FIND ANYTHING WRONG. MY CONCERNS IS I DON'T THINK AM SAFE DRIVING MY CAR ANYMORE BECAUSE I DON'T KNOW WHAT'S GOING HAPPEN NEXT, AND I THINK MY CAR WILL BE CONSIDERED AS A LEMON CAR. *TR

Jan 21, 2008

AIR BAG LIGHT COMES ON AND STAYS ON IN THE VEHICLE UNTIL ENGINE IS STOPPED. THIS HAS BEEN GOING ON SINCE I PURCHASED THE VEHICLE BACK IN JULY OF 2007. THEY'VE RESET THE CODES, REPLACED THE SEATBELT BUCKLE AND RESET THE CONNECTORS THAT HAVE SOMETHING TO DO WITH THE AIRBAGS AND NOTHING HAS WORKED. I'VE TAKEN IT BACK TO THE ORIGINAL DEALER (WHERE I PURCHASED THE CAR) FOUR TIMES FOR THE SAME PROBLEM AND IT'S STILL NOT FIXED. I'VE CALLED VOLKSWAGEN OF AMERICA ABOUT THIS PROBLEM AND THEY'VE DONE NOTHING. THEY SUGGESTED I BRING IT BACK TO THE DEALERSHIP. *TR

Jan 21, 2008

AIR BAG LIGHT COMES ON AND STAYS ON IN THE VEHICLE UNTIL ENGINE IS STOPPED. THIS HAS BEEN GOING ON SINCE I PURCHASED THE VEHICLE BACK IN JULY OF 2007. THEY'VE RESET THE CODES, REPLACED THE SEATBELT BUCKLE AND RESET THE CONNECTORS THAT HAVE SOMETHING TO DO WITH THE AIRBAGS AND NOTHING HAS WORKED. I'VE TAKEN IT BACK TO THE ORIGINAL DEALER (WHERE I PURCHASED THE CAR) FOUR TIMES FOR THE SAME PROBLEM AND IT'S STILL NOT FIXED. I'VE CALLED VOLKSWAGEN OF AMERICA ABOUT THIS PROBLEM AND THEY'VE DONE NOTHING. THEY SUGGESTED I BRING IT BACK TO THE DEALERSHIP. *TR

Nov 26, 2007 Crash

I WAS INVOLVED IN A SIDE CRASH AND THE DRIVER AIR BAG, DASH AIRBAG AND PASSENGER AIR BAG ALL DEPLOYED. THE DASHBOARD AIRBAG DEPLOYED WITH SUCH FORCE, IT BROKE THE REAR VIEW MIRROR OFF OF THE WINDSHIELD AND CRUSHED MY HAND BETWEEN IT AND THE DRIVER AIRBAG, WHICH BROKE ALL THE BONES IN MY HAND AND I HAD TO HAVE PINS PLACED IN MY HAND. *TR

Mileage: 20,000