2009 VOLKSWAGEN JETTA Fuel/propulsion System Problems

My car been fine and went to take my daughter to school and shut the car off and get back in to go home and wouldn't start and the Abs light came on and Check Engine light as well. I am concerned because I think since I have done the ABS no longer then 2 years. I feel like there is a problem and dont think VW fix it the first time when I took it in.. My fiance had a terrible accident 12 month ago and no income and I dont know how we are going to fix it if we have too thats what I am worried about as well.. Thank you, Dawn

WHILE DRIVING AT HIGHWAY SPEEDS OF 65MPH, INSTRUMENT CLUSTER INDICATED STOP! OIL PRESSURE ENGINE OFF! AND CAR WENT INTO LIMP. WAS ABLE TO MAINTAIN CONTROL OF VEHICLE AND PULLED OVER TO SIDE OF EXIT. VEHICLE HAD TO BE TOWED FROM HIGHWAY TO REPAIR SHOP. DIAGNOSED TO BE A FAILURE IN THE HEX DRIVE BIT FROM THE BALANCE SHAFT MODULE TO THE OIL PUMP. ALSO CAUSED TURBOCHARGER FAILURE DUE TO LACK OF OIL FLOW. CAR HAS BEEN MAINTAINED TO REQUIRED SCHEDULE AND HAD NO PRIOR INDICATIONS OF IMMINENT FAILURE.

Mileage: 205,000

3 WEEKS AFTER PURCHASING MY PRE-OWNED VEHICLE IN MAY 2019, SMOKE STARTED POURING OUT OF THE ENGINE ON MY WAY TO WORK. I HAD MY CAR TOWED TO A SHOP AND WAS TOLD THE CAUSE OF THE ISSUE WAS BROKEN ENGINE HOSE CLAMPS. THE SHOP CHARGED ME ALMOST $700 FOR BRAND NEW HOSE ASSEMBLIES AND CLAMPS. ALSO, MY TRANSMISSION IS SLIPPING INTERMITTENTLY AND I DO NOT FEEL SAFE DRIVING THIS VEHICLE.

Mileage: 123,800

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM FAILED AND MOST OF THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. IN ADDITION, THE INSTRUMENT CLUSTER PANEL WAS FAULTY. THE VEHICLE LEAKED FUEL AND THE POWER STEERING WAS FAULTY. THE ENTIRE ELECTRICAL SYSTEM CONSTANTLY FAILED. THE VEHICLE WAS TOWED TO CROWN VOLKSWAGEN OF LAWRENCE (3400 IOWA ST, LAWRENCE, KS 66046, (785) 838-7750) WHERE IT WAS DIAGNOSED THAT THE INTERNAL MODULE IN THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 148,376.

Mileage: 148,376

TAKATA RECALL. CAR HESITATES TO SPEED UP, ABS LIGHT COME UP SOME TIME AND GO OFF. LIGHT COVER ALL THE SIGNAL P R N D S WHEN THE GEAR LEVER IS ON DRIVE (D).

FUEL PUMP NOT SHUTTING OFF AFTER ENGINE SHUTOFF. DRAINING BATTERY. THIS HAPPENED ONE NIGHT WHILE VEHICLE WAS STATIONARY IN MY DRIVEWAY.

Mileage: 96,000

DOING 70 MPH ON THE HIGHWAY OUR 2009 JETTA TDI LOST ALL POWER. THE HIGH INJECTION FUEL PUMP TURNED OUT TO BE THE PROBLEM. REPAIRS WILL COST AT LEAST $6,000.00 VW MODIFIED THIS PUMP 5 DIFFERENT TIMES AND NEVER NOTIFIED THE OWNERS ABOUT PROBLEMS WITH THE PUMP. THE NHTSA HAD AN INVESTIGATION AND CONCLUDED PEOPLE WERE USING THE WRONG FUEL. WE HAVE 2 DIESEL VEHICLES AND KNOW WHICH PUMP AT THE SERVICE STATIONS ARE DIESEL. THIS IS A SERIOUS LIFE THREATENING PROBLEM, CATASTROPHIC FAILURE AND NO POWER IN YOU CAR YET THE NHTSA CLOSED THEIR INVESTIGATION. VW WILL DO NOTHING TO HELP WITH REPAIRS AND THE JETTA HAS BECOME A TOTAL LEMON. WE HAVE RECEIVED SEVERAL RECALL NOTICES THROUGH THE YEARS, NONE REGARDING THE FUEL PUMP, AND THE CAR WAS TAKEN TO THE DEALERSHIP FOR THE RECALLS EACH TIME. WE WOULD LIKE TO SEE SOMETHING DONE ABOUT THIS SERIOUS PROBLEM.

Mileage: 127,000

TAKATA RECALL. IN FEBRUARY OF 2017 MY CHECK ENGINE LIGHT CAME ON AND WAS ACCOMPANIED BY A SERIES OF 3 BEEPS. AS I CONTINUED TO DRIVE MORE LIGHTS CAME ON AND MY DASH BOARD LOOKED LIKE A CHRISTMAS TREE EX. AIRBAG, OIL, CHECK ENGINE, ABS, EPC, BRAKE LIGHT, ETC. WHEN DRIVING ON THE HIGH WAY MY GAUGES WILL SHUT OFF AND I CAN NOT SEE HOW FAST I AM GOING, MY CAR WILL DECELERATE WITH MY FOOT ON THE GAS AT RANDOM TIMES ON THE HIGH WAY. I LOOK MY CAR IN FOR REPAIR TO CARS AUTO IN LAS VEGAS BECAUSE MY CAR COULD NOT PASS SMOG. THEY DID AN ANALYSIS AND INFORMED ME THAT MY ABS MODULE WAS SHOT AND THERE WAS AN ACTIVE RECALL FOR THE DEVICE. I TOOK IT TO MY LOCAL VW DEALERSHIP AND THOUGHT WITH MY SAFETY IN CONCERN THAT THIS WOULD BE A SIMPLE FIX. INSTEAD, THEY INFORMED ME THAT I WOULD NEED TO MAKE AN APPOINTMENT AND COME BACK ANOTHER DAY BUT I REFUSED TO DRIVE MY CAR OFF THE LOT. THEY TOOK MY CAR TO THE BACK AND SAID THAT MY ABS MODULE WAS NOT COMMUNICATING WITH THE COMPUTER AND THAT I WOULD NEED TO PAY $700 TO HAVE A DIAGNOSTIC DONE BEFORE THEY WOULD REPLACE MY ABS. IF THE ABS IS FAULTY AS EXPLAINED IN RECALL #16V913 UNDER VW ACTION 45F2 IF THE ABS FAILS TO PASS THE TEST THEN IT WILL BE REPLACED FREE OF CHARGE. THEY SEEM TO NOT BE COMPLYING AND GIVING ME THE RUN AROUND.

Mileage: 156,000

THE CAR WAS DRIVEN A SHORT 7 MILES AND PARKED FOR 2.5 HOURS IN 28F WEATHER. UPON STARTING TO RETURN THE SMELL OF FUEL WAS NOTICEABLE. UPON DRIVING THE SMELL DID NOT DISSIPATE AND SEEMED QUITE INTENSE. THE VEHICLE WAS STOPPED AFTER ABOUT MILE OF SLOW IN-TOWN TRAVEL AND ON A HUNCH THE TOP ENGINE COVER WAS REMOVED. FUEL WAS FOUND TO BE ALL OVER THE TOP OF THE ENGINE IN THE AREA OF THE INJECTOR LINES. THE RECALL WORK (11V490000) FOR THESE LINES WAS DONE YEARS AGO. THE CAR IS CURRENTLY AT THE DEALERSHIP AWAITING EVALUATION BUT I CAN'T HELP WONDER IF THEIR RECALL WORK WAS NOT FULLY SUCCESSFUL AT PREVENTING THE FUEL LEAK IT WAS MEANT TO. *TR

Mileage: 135,400

AT 140K MILES 2009 VOLKSWAGON JETTA TDI STALLED OUT IN MIDDLE OF INTERSECTION. TOWED TO DEALER AND DIAGNOSTICS REVEALED P0191-FUEL PRESSURE SENSOR IMPLAUSIBLEAND P0087-FUEL RAIL SYSTEM PRESSURE TOO LOW. VOLKSWAGEN WILL NOT FIX DUE TO EMISSIONS RECALL OF MY VEHICLE AND OVER WARRANTY. VOLKSWAGEN KNOWS THIS IS A DEFECT WITH THE DIESEL ENGINE AND WON'T FIX IT.

VEHICLE STALLED WITHOUT WARNING WHILE TRAVELING OUT OF STATE IN 118 DEGREE WEATHER NEAR PHOENIX. STALL OCCURRED JUST AS WE WERE TURNING BACK ONTO THE HIGHWAY AFTER STOPPING TO CHECK THE MAP. CHECK ENGINE LIGHT CAME ON AND ENGINE WOULD CRANK BUT NOT START. TOWED TO NEAREST DEALER WHO DIAGNOSED HPFP FAILURE KNOWN TO OCCUR WITH VW TDI ENGINES.

Mileage: 92,100

THE VEHICLE IS PART OF THE VW TDI EMISSIONS SCANDAL. THE VEHICLE CURRENTLY NEEDS A DPF WHICH IS ONE OF THE PARTS AFFECTED BY THE EMISSIONS SCANDAL AND ONE THAT WILL EVENTUALLY NEED TO BE REPLACED FOR THE CAR TO MEET/PASS EMISSIONS. VW SHOULD PAY FOR THIS EXPENSIVE REPAIR NOW.

Mileage: 109,000

ENGINE FIRE IN MOTION ON THE HIGHWAY CAUSE UNKNOWN.

Mileage: 84,000

MY CAR HAS 146K MILES. IT IS A DIESEL. THE HIGH-PRESSURE FUEL PUMP FAILED WHILE IN MOTION ON 2/8/2016. VW LIMIT ON HPFP WARRANTY EXTENSION IS 120K MILES WHICH SEEMS LOW FOR A DIESEL CAR. TO REPAIR THE FUEL SYSTEM IS $5300 WHICH IS MORE THAN THE CAR IS WORTH. CALLED VW AND THEY WILL NOT OFFER ANY FINANCIAL ASSISTANCE...EVEN WITH THIS CAR BEING PART OF 'DIESELGATE'. HOPING OTHER DRIVERS WITH THIS SAME PROBLEM ARE COMPLAINING AND ODI CONSIDERS RE-OPENING THE REPORT. LINK HERE HTTP://WWW-ODI.NHTSA.DOT.GOV/ACMS/CS/JAXRS/DOWNLOAD/DOC/UCM475595/INCR-EA11003-61863.PDF.

Mileage: 146,000

WE HAVE BEEN HAVING AN ISSUE WITH THE ENGINE STALLING OUT WHILE DRIVING. IT STARTED WITH THE EPC LIGHT COMING ON SEVERAL MONTHS AGO, BUT THE LIGHT DOES NOT STAY ON AND THERE HAS BEEN NO CONSISTENCY TO THE OCCURRENCES. HOWEVER, NOW, THE CAR WILL STAY RUNNING FOR LONG AND STALLS OUT SHORTLY AFTER STARTING. THE EPC COMES ON SOMETIMES, BUT NOT EVERY TIME THAT IS STALLS OUT. TODAY I TOOK THE CAR FOR A DRIVE AROUND THE BLOCK, AS SOON AS I GOT IT BACK HOME, IT STALLED OUT. FROM THAT POINT ON THE CAR WOULD NOT STAY RUNNING FOR MORE THAN 15 SECONDS.

Mileage: 87,000

THIS IS FOR A 2009 VW JETTA TDI. THE TDI OF COURSE HAS BEEN INVOLVED WITH VW ADJUSTING SOFTWARE TO COVER UP NOX EMISSIONS ON SEVERAL YEAR MODELS OF THEIR DIESEL 2.0 ENGINES. WHAT ALSO NEEDS TO BE LOOKED AT IS THE HIGH NUMBER OF FAILURES INVOLVING THE DIESEL PARTICULATE FILTER (DPF) UNITS. IT COULD BE THE SOFTWARE HAT HAS BEEN CHURNING OUT WRONG EMISSIONS READINGS COULD HAVE POSSIBLY OVERTAXED THE SOOT COLLECTION IN THIS VEHICLES AS WELL. I WOULD SUGGEST SOMEONE FROM YOUR OFFICE PERUSE FORUMS AT TDICLUB AND OTHER TDI SITES TO SEE THE NUMBER OF THESE UNITS THAT HAVE BEEN REPORTED BY MEMBERS. I HAVE NOT HAD THE FAILURE AS OF YET, BUT WANTED TO BRING THIS TO YOUR ATTENTION

Mileage: 128,000

WHILE DRIVING ON A CITY STREET, MY CAR BEGAN TO MAKE A RUMBLING SOUND, FOLLOWED BY A ENGINE WARNING MESSAGE TURNING ON. WITHIN A MINUTE, MY CAR DIED AND WOULD NOT RESTART. WE TOWED OUR 2009 VW JETTA SPORTWAGEN TDI TO A VW SPECIALIZED MECHANIC WHO CONFIRMED THAT THERE WERE METAL SHAVINGS IN THE FUEL SYSTEM THAT SEEMS TO BE RESULTING FROM A HPFP FAILURE. MILEAGE WAS AT 131769 AT TIME OF FAILURE. (OUTSIDE OF THE EXTENDED WARRANTY TIME PERIOD FOR THE HPFP ISSUE) 12/21/2012 TWO FAULTY REAR PASSENGER SEAT BELTS WERE REPLACED. AIRBAGS HAD NOT BEEN DEPLOYED AND CAR HAD NOT BEEN IN AN ACCIDENT PRIOR TO SEAT BELTS BREAKING.

Mileage: 131,769

"HIGH PRESSURE FUEL PUMP" ADDENDUM TO COMPLAINT #10808605 PLEASE ADD TO THE PREVIOUS THAT MY HUSBAND WAS DRIVING THE VEHICLE AT THE TIME & I FAILED TO MENTION THAT WHEN THE (HPFP) FAILED HE WAS IN THE FAST LANE OF THE FREEWAY & HIS POWER WAS IMMEDIATELY STOPPED. THIS HAPPENED ON THE I10 FREEWAY EASTBOUND JUST BEFORE THE "COUNTY LINE RD" OFFRAMP IN YUCAIPA, CA. THERE WAS NO SHOULDER IN THE FAST LANE FOR HIM TO PULL OVER. HE WAS VERY FORTUNATE THAT THERE WAS NO TRAFFIC TO HIS RIGHT AS HE HAD TO MAKE IT ACROSS 2 LANES OF TRAFFIC IN AN UPHILL GRADE. THE CAR BARELY MADE IT TO THE OFFRAMP! IF THERE HAD BEEN TRAFFIC (TYPICALLY SLOW MOVING TRUCK TRAFFIC), HE WOULD HAVE BEEN TRAPPED IN THE MIDDLE OF THE FREEWAY & SURELY HIT!! IN MY PREVIOUS COMPLAINT I WAS ANGRY ABOUT VW NOT TAKING RESPONSIBILITY FOR THE KNOWN FAILURE. WE ARE RESPONSIBLE CAR OWNERS & REGULARLY SERVICE OUR VEHICLES. I COULD UNDERSTAND HAD THIS BEEN NEGLIGENCE ON OUR PART. MY HUSBAND COMMUTES 200 MILES A DAY & WE RELY HEAVILY ON HAVING A RELIABLE VEHICLE, WHICH WE THOUGHT WE HAD IN A VW DIESEL. THEY RECOGNIZED THE DEFECT BY OFFERING A 10YR, 120,000 MILE WARRANTY EXTENSION. MIND YOU THIS IS A DIESEL ENGINE WHICH HAS A LIFE EXPECTANCY OF AT LEAST DOUBLE THIS. AT SOME POINT THIS FAILURE WAS BOUND TO HAPPEN & VW KNOWS IT. I SPOKE WITH MANY VW TECHNICIANS IN THE DIAGNOSIS OF THIS ISSUE & THEY ALL ACKNOWLEDGE THIS IS A FAULTY PART. SOME OF THE BLOGS TRY TO ALLUDE THAT POOR FUEL IS THE CAUSE, BUT THE MECHANICS DON'T AGREE.ANY ASSISTANCE YOU CAN PROVIDE IN GETTING VW TO TAKE RESPONSIBILITY WOULD BE GREATLY APPRECIATED. THIS NOT ONLY ENDANGERED THE LIFE OF MY HUSBAND, BUT THIS IS A $5500 REPAIR!!

Mileage: 160,000

DRIVING OF FREEWAY & SUDDEN LOSS OF POWER. CAR DIED ON THE OFFRAMP & UNABLE TO START. GLOW PLUG LIGHT & BATTERY LIGHT ILLUMINATED. TOWED TO LOCAL SHOP EXPECTING AN ALTERNATOR REPAIR. THEY DIAGNOSED HPFP FAILURE. $5500 REPAIR!! THIS IS A KNOWN ISSUE & SHOULD HAVE BEEN A RECALL! I RECEIVED A WARRANTY EXTENSION (10YR OR 120,000MI) LETTER JUNE 2015. MY VEHICLE IS 2009 WITH 155K MILES AT THAT TIME. MY VEHICLE HAS DEPRECIATED DUE TO THE EMISSION SYSTEM & NOW THIS.

Mileage: 160,000

DRIVING HOME WHEN EXITING OFF TO THE HWY MY JETTA WILL FLASH THE ABS, BRAKE AND ESC LIGHTS WHILE BEEPING. TOOK CAR TO MECHANIC IT WAS RELAYED THAT THE ABS MODULE WAS BAD. I REFUSE TO TAKE CAR TO VW DEALER BECAUSE I ALREADY HAVE ISSUES WITH THEM ABOUT THE ERC VALVE AND DIESEL FUEL PARTICULATE FILTER (ENGINE LIGHT CONSTANTLY STAYS ON) BEING 1 OF THE ISSUES VW HAS ADMITTED BEING FAULTY BUT STILL NOT DOING ANYTHING ABOUT IT. TO GET THE ABS FIXED IT'S GOING TO BE OVER $2500 AND THE HAVE THE ERC & DIESEL FUEL PARTICULATE FILTER FIXED IS OVER $3000. EACH OF THESE ITEMS ARE FAULTY AND SHOULD BE TAKEN CARE OF BY THE DEALER WITH A CENT PAID FROM MY POCKET. BOTH ARE LIFE THREATENING FAULTS THAT EVENTUALLY COULD LEAD TO MY DEATH OR DEATHS OF OTHERS. I HAVE NO CHOICE AS THIS IS MY SOLE SOURCE OF TRANSPORTATION SO I HAVE TO DRIVE IT. EVEN THOUGH VW ADMITS FAULT THEY ARE DOING NOTHING TO HELP EXCEPT FOR OFFERING "CONSOLATION" GIFTS - NONE WILL COVER COST TO FIX CAR AND GET MYSELF AND OTHERS OUT OF DANGER. VW NEEDS TO BE HELD RESPONSIBLE.

Mileage: 57,642

YESTEDAY, THE ENGINE SHUT DOWN AFTER I GOT OFF FREEWAY AT OFFRAMP. AS I CAME TO A STOP AT THE TRAFFIC LIGHT AND ENGINE STOPPED. HAD A FLASHING "GLOW PLUG" ICON ON DASH FOR LESS THAN A MINUTE AND LITTLE NO ACCELERATION BEFORE EXITING FREEWAY. WOULD NOT RESTART. HAD TO HAVE CAR TOWED 50 MILES TO HOME. TODAY I FIND A DTC OF P0087, FUEL PRESSURE TOO LOW. I UNSCREWED THE SCREWS HOLDING THE FUEL FILTER ASSY TOP COVER. LIFTING THE COVER, I SAW METAL PARTICLES ON TOP OF THE FUEL FILTER. THIS ALWAYS MEANS THE HI-PRESSURE FUEL PUMP HAS FAILED - FORCING METAL PARTICLES TO THE FUEL TANK, HI PRESSURE FUEL RAIL, FUEL INJECTORS, FUEL FILTER AND FUEL LINES.

Mileage: 170,050

THE HIGH PRESSURE FUEL PUMP OF THE TDI DIESEL VERSION OF THIS CAR IS EASILY COMPROMISED UNDER REGULAR USE AND SENDS THE CAR INTO A DISABLED MODE WHILE DRIVING. IT IS DANGEROUS AND VERY UNCLEAR WHAT IS HAPPENING.

Mileage: 3

ENGINE LIGHT CAME ON, I HAD MY MECHANIC DO A 120,000 MILE SERVICE AND DIAGNOSE THE DASH ENGINE LIGHT AND THE INTAKE MANIFOLD WAS REPLACED. WHEN I PICKED THE CAR UP I SMELLED DIESEL. I DROVE IT 13 MILES, WHEN I GOT HOME I SMELLED DIESEL AGAIN. I OPENED THE HOOD AND THERE WAS DIESEL ALL OVER THE LEFT ENGINE SIDE. THERE WAS A WET, SPLIT FUEL LINE, LEAKING FLUID IN THE PARKING LOT, A BLUE PLASTIC SET SMALL RINGS (LIKE THE OLYMPIC SYMBOL) SAT NEAR THE SPLIT HOSE. IT COULD HAVE CAUSED A FIRE, AND OTHER CARS TO BE IN DANGER FROM SLICK ROAD, AMONG OTHER THINGS.

Mileage: 122,040

THIS PROBLEM IS CAUSED BY FUEL PUMP FAILURE IN VW DIESEL ENGINES. IT HAPPENS IN TWO WAYS. FUEL PUMP FAILS SENDING METAL SHARDS THROUGHOUT THE FUEL SYSTEM OR FUEL PUMP PROVIDES INADEQUATE PRESSURE AND CAR ENTERS 'LIMP MODE'. IN THE FIRST CASE THE CAR STOPS RUNNING AND ENTIRE FUEL DELIVERY SYSTEM MUST BE REPLACED. THE SECOND CASE HAPPENS UNDER LOAD (PASSING, ENTERING FREEWAY OR CLIMBING INCLINE). 'LIMP MODE' MEANS LOSS OF POWER. THE CAR MUST BE PULLED OVER, IGNITION TURNED OFF AND THEN BACK ON TO CLEAR ERROR CODE. THIS IS VERY DANGEROUS WHEN FREEWAY DRIVING. I'VE HAD BOTH CASES OF FAILURE. VW HAS OPTED NOT TO RECALL BUT RATHER DEAL CASE BY CASE. MY LAST FAILURE WAS WITH A PUMP WITH ONLY 2000 MILES ON IT. BOSCH MAKES THE PUMPS. AFTER A FEW PUMP REPLACEMENTS, VW REFUSES TO PAY. AFTER THE LAST REPLACEMENT I WAS TOLD THAT IT WOULD TAKE AN 'ACT OF GOD' TO BREAK THE NEW VERSION OF PUMP. SO I GUESS GOD BROKE IT. THERE IS MUCH DOCUMENTATION ONLINE FOR 'LIMP MODE'. A GOOD SOURCE FOR DOCUMENTING THE PROBLEM IS WWW.TDICLUB.COM (SEARCH LIMP MODE). I DON'T KNOW IF A RECALL WILL FIX THE PROBLEM SINCE THE PUMPS WILL CONTINUE TO FAIL. I DO BELIEVE THAT VW SHOULD REPLACE THE PUMPS AT THEIR OWN EXPENSE IN PERPETUITY. I ALSO BELIEVE THAT BOSCH SHOULD BE HELD ACCOUNTABLE FOR PROVIDING SUBSTANDARD PUMPS.

Mileage: 60,000

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING 60-70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP FAILED. THE DEALER STATED THAT THERE WAS NO PERMANENT REMEDY FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

UPON PULLING OUT OF A DRIVEWAY, VEHICLE SHOWED FLASHING "GLOW PLUG" INDICATOR AND LOSS OF POWER (LIMP HOME MODE). PULLED OVER, TURNED OFF VEHICLE AND RESTARTED, INDICATOR CLEARED AND VEHICLE DROVE NORMALLY. ON SUBSEQUENT TRIP LATER IN THE DAY, SAME SYMPTOMS APPEARED. AGAIN, CLEARED BY STOP AND RESTART OF VEHICLE. FLASHING GLOW PLUG INDICATOR RETURNED ALMOST IMMEDIATELY, THIS TIME WITH SOLID "CHECK ENGINE" INDICATOR AS WELL. DROVE TO DEALERSHIP SERVICE DEPARTMENT WHERE THEY FOUND METAL FRAGMENTS IN THE FUEL SYSTEM AND LIKELY HIGH PRESSURE FUEL PUMP FAILURE. CURRENTLY AWAITING RESULTS OF FUEL TEST TO VERIFY FAILURE WAS NOT CAUSED BY MISFUELING WITH GASOLINE.

Mileage: 61,500

ENGINE STALLED WHEN DRIVING AND WOULD NOT RESTART. METAL FRAGMENTS WERE FOUND IN THE ENTIRE FUEL SYSTEM DAMAGING ALL COMPONENTS.COMPLETE FUEL SYSTEM REPLACEMENT IS ONLY ALTERNATIVE PER VOLKSWAGEN OF AMERICA. CONTACTED VOLKSWAGEN CUSTOMER ASSISTANCE AND WAS TOLD ASSISTANCE IS NOT AN OPTION DUE TO A FEDERAL MANDATE LIMITING TIME AND MILEAGE TO 10 YEARS OR 120000 MILES. ALSO STATED VOLKSWAGEN WOULD HAVE BEEN ABLE TO REPAIR AT THEIR DISCRETION IF NOT FOR THE FEDERAL GOVERNMENT REGULATIONS?? THIS IS A VERY COMMON FAILURE THAT LOCAL DEALER STATES OCCURS LOCALLY 4-5 TIMES A WEEK IN THIS AREA. THE AVERAGE REPAIR COST IS OVER 6000.00 DOLLARS. I HAVE BEEN TOLD THE NHTSA HAD INVESTIGATED THIS SITUATION AND CLOSED THE PROBE. IF DEALER RECORDS WERE INVESTIGATED THOROUGHLY, THEY WOULD HAVE FOUND A TREMENDOUS NUMBER OF LIKE FAILURES THAT CANNOT ALL BE ATTRIBUTED TO IMPROPER FUELING OR TAINTED PRODUCT. 4-5 TIMES A WEEK SINCE 2009?? ABSURD AND UNACCEPTABLE.

Mileage: 156,000

THE GLOW PLUG LIGHT BEGAN FLASHING AND THE CHECK ENGINE LIGHT WAS ON (HAD BEEN ON FOR THE ENTIRE DURATION OF MY OWNERSHIP OF 1 YEAR FOR THE CAR). WE WERE ON THE HIGHWAY AND THE CAR STEADILY LOST POWER IN THE SPAN OF A QUARTER MILE. WE PULLED OFF THE SIDE OF THE ROAD. THE ENGINE WOULD CRANK BUT NOT START. THE MECHANIC THE NEXT DAY FOUND METAL SHAVINGS IN THE FUEL SYSTEM AND SUSPECTS A HIGH PRESSURE FUEL PUMP FAILURE. THE RECOMMENDATION WAS TO REPLACE BOTH FUEL PUMPS AND FUEL LINES. WE HAVE NEVER MISFUELED THE CAR - WE HAVE ONLY USED DIESEL FUEL AT TOP STATIONS LIKE SHELL AND BP.

Mileage: 191,000

STOPPED AND LEFT THE LINE AT A GREEN LIGHT WHEN OUR 2009 JETTA TDI SPUTTERED AND STOPPED IN THE MIDDLE OF A BUSY INTERSECTION. WAS ABLE TO GET THE VEHICLE TOWED TO A LOCAL VW DEALERSHIP AND GIVEN AN INVOICE FOR $5500 FOR THE HIGH PRESSURE PUMP, WHICH IS IDENTIFIED A KNOWN ISSUE BY VW UNDER A SELF-IMPOSED EXTENDED WARRANTY BUT NEVER UNDER A RECALL. AS I WAS TOLD BY VW CUSTOMER SERVICE, SINCE THERE WAS NEVER A CATASTROPHIC ISSUE TO OUR VEHICLE PRIOR TO 120K MILES, INSTEAD AT 124K MILES, THE SAFETY ITEMS WERE NOT IDENTIFIED AND CORRECTED.

Mileage: 124,800

DRIVING DOWN THE ROAD AT 35 MPH THE CAR SUDDENLY DIES, LEAVING ME NO POWER TO ESCAPE A POSSIBLE ACCIDENT, BRAKES ARE HARD TO USE, STUCK IN A TRAFFIC LANE WITH CARS COMING UP ON ME AT 35 TO 45 MPH, TURNS OUT THE HPFP EXPLODED SENDING METAL THRU OUT THE FUEL SYSTEM CAUSING THE ENGINE TO STARVE FOR FUEL AND STALL OUT, WITH NO FUEL GETTING TO THE ENGINE THE MOTOR WONT RESTART CAUSING A LIFE THREATENING SITUATION

Mileage: 80,200

HAD BEEN DRIVING FOR WELL OVER 100 MILES ON THE INTERSTATE AND WAS EXITING FROM ONE INTERSTATE ONTO ANOTHER IN MODERATE TRAFFIC IN LOUISVILLE, KENTUCKY. DURING LANE CHANGE, FLASHING "GLOW PLUG" INDICATOR LIGHT CAME ON AND "ENGINE FAULT! WORKSHOP!" CAME ON. CAR IMMEDIATELY DECELERATED, CAUSING HARD BREAKING FROM FOLLOWING TRAFFIC AND NEAR COLLISION. ABLE TO DRIVE AT 40 MPH FOR APPROXIMATELY ONE MILE TO ANOTHER EXIT. STOPPED AT TRAFFIC LIGHT AT THE BOTTOM OF THAT EXIT AND CAR STALLED IN THE MIDDLE OF THE ROAD AND WOULD NOT RESTART. TOWED TO NEAREST DEALERSHIP. TWO DAYS LATER, LEARNED FROM VW DEALER THAT IT WAS THE "HPFP". AGAIN. A SIMILAR INCIDENT HAPPENED WITH THIS CAR IN THE FALL OF 2011 -- AROUND THE SAME TIME VW ISSUED THEIR RECALL OF THE FAULTY PUMP. I WAS TOLD THAT THE HPFP WAS REPLACED AT THAT TIME. THIS WAS ONLY 4 YEARS AGO AND PRECISELY THE SAME ISSUE. I HAVE HAD THE DIESEL FUEL PUMP MODIFICATION (ANOTHER RECALL), THE CAR IS UNDER THE 120K ON THEIR "EXTENDED WARRANTY" AND I ONLY USE VERY-LOW SULFUR DIESEL GASOLINE AT MAJOR NATIONAL CHAINS WHEN TRAVELING CROSS-COUNTRY LIKE THIS.

Mileage: 114,500

WAS DRIVING WHEN THE ENGINE FAULT WORKSHOP WARNING CAME ON. THE GLOW PLUG WARNING LIGHT ALSO APPEARED. CAR WOULDN'T GO PAST A LOWER RPM BUT WAS ABLE TO MAKE IT TO A PARKING LOT. AFTER GROCERY SHOPPING, TURNED THE ENGINE ON AGAIN AND STARTED TO DRIVE. BOTH WARNING LIGHTS CAME ON AGAIN AND THEN THE ENGINE STALLED. WAS ABLE TO START IT AGAIN AND PARKED IT IN A PARKING SPOT. WAITED ABOUT 5 MINUTES AND STARTED IT AGAIN AND WAS ABLE TO DRIVE IT AROUND THE PARKING LOT. ENGINE LIGHT WAS ON BUT CAR WAS RUNNING OK. PULLED OUT ONTO THE STREET AND WENT ABOUT A 1/4 OF A MILE AND THE WARNING LIGHTS CAME ON AGAIN AND STALLED. WAS ABLE TO START IT AGAIN AND MAKE A U-TURN AND THEN THE LIGHTS AND STALLED HAPPENED AGAIN. PARKED ALONG THE CURB AND CALLED A TOW TRUCK. THIS APPARENTLY IS A COMMON ISSUE WITH THE FUEL PUMP ON VW TDI'S. CAR IS CURRENTLY AT A VW DEALERSHIP WAITING ON THE RESULTS FOR A GAS TEST TO SEE WHAT TYPE OF FUEL I HAD IN THE TANK. MY CALL HAS THE GASOLINE NOZZLE BLOCKER INSTALLED PER THE RECALL A FEW YEARS AGO. THERE IS NOT ANY GASOLINE IN THE TANK.

Mileage: 99,082

WAS DRIVING AND THERE WAS A LOSS OF POWER, AS IF THE TURBO HAD STOPPED WORKING, IT EVENTUALLY STALLED OUT.

Mileage: 54,374

STARTED THE CAR AND AFTER ABOUT 5 MINUTES OF DRIVING, THE ENGINE SHUTS OFF BUT ALL ELECTRICAL SYSTEMS APPEAR TO BE WORKING. NO TROUBLE/ INDICATOR LIGHTS COME ON. THIS HAS HAPPENED ON THE INTERSTATE TRAVELING 70, ON A SIDE STREET TRAVELING 35, AND SITTING IDLE AT A STOP LIGHT. EVERY TIME, THE CAR WILL RUN FOR BETWEEN 5-7 MINUTES THAN NOT RESTART FOR 5-7 MINUTES. AT ATTEMPTS TO RESTART INSIDE THAT 5 MINUTE WINDOW AFTER THE ENGINE STALLS, THERE IS NO TURNING OVER, NO CLICKING OR ANYTHING. THERE IS NO TEMP ISSUES, OR LOW FUEL ISSUES. THIS HAS HAPPENED ON A FULL TANK AND A HALF TANK ALSO. *TR

Mileage: 196,000

FOR THE 2ND (!) TIME IN 2 YEARS, THE HIGH PRESSURE FUEL PUMP FAILED ON THE CAR. AS MY HUSBAND WAS DRIVING THE MOUNTAIN HIGHWAY, HE LOST ALL HORSEPOWER AND THE DASH LIGHTS ALL LIT UP WITH VARIOUS WARNING SIGNALS AND A SYSTEM FAILURE WARNING. FUEL PUMP HAS EXPLODED AND INTRODUCED METAL SHAVINGS THROUGHOUT THE ENTIRE FUEL SYSTEM.

Mileage: 184,000

GAS SMELL INSIDE CAR, FUEL SPRAYING/LEAKING OUT OF METAL FUEL LINE FROM FUEL PUMP TO FUEL RAIL.

Mileage: 104,586

VEHICLE ENGINE SHUT OFF DURING TRAVEL, DUE TO FUEL FILTER BEING CLOGGED BY METAL DEBRIS. THE HIGH PRESSURE INJECTION PUMP FAILED EFFECTIVELY ENDING THE LIFE OF THE ENGINE. THE WELDS ON THE HIGH PRESSURE INJECTION PUMP HAD DETERIORATED, RESULTING METAL DEBRIS TO CIRCULATE THROUGH COMPLETE INJECTION SYSTEM. AFTER MULTIPLE FAILED ATTEMPTS TO FLUSH OUT THE INJECTION SYSTEM IT WAS DECIDED THAT THE BEST COURSE OF ACTION WAS TO REPLACE THE ENTIRE FUEL SYSTEM ALONG WITH THE FUEL INJECTOR PUMP. THE DEALERSHIP WOULD NOT COVER THE REPAIR THAT WAS ESTIMATED TO BE AROUND $5,500. VERY UNSATISFIED. *TR

Mileage: 105,000

VEHICLE ENGINE SHUT OFF DURING TRAVEL, DUE TO FUEL FILTER BEING CLOGGED BY METAL DEBRIS. THE HIGH PRESSURE INJECTION PUMP FAILED EFFECTIVELY ENDING THE LIFE OF THE ENGINE. THE WELDS ON THE HIGH PRESSURE INJECTION PUMP HAD DETERIORATED, RESULTING METAL DEBRIS TO CIRCULATE THROUGH COMPLETE INJECTION SYSTEM. AFTER MULTIPLE FAILED ATTEMPTS TO FLUSH OUT THE INJECTION SYSTEM IT WAS DECIDED THAT THE BEST COURSE OF ACTION WAS TO REPLACE THE ENGINE IF A REPLACEMENT COULD BE FOUND. A REPLACEMENT WAS FOUND AND THE CURRENT ENGINE INSTALLED HAS THE SAME HIGH PRESSURE INJECTION PUMP, AS A REPLACEMENT PART IS NOT AVAILABLE TO INDEPENDENT SHOPS, ONLY TO DEALERSHIPS. COST OF REPLACING ENGINE - $8,500.00. *TR

Mileage: 228,834

2009 VOLKSWAGEN - JETTA TDI - 2L, IN-LINE4 (120CL) DIESEL * A PREVIOUS CLAIM WAS SUBMITTED LACKING INFORMATION, PLEASE DISREGARD. VEHICLE ENGINE SHUT OFF DURING TRAVEL, DUE TO FUEL FILTER BEING CLOGGED BY METAL DEBRIS. THE HIGH PRESSURE INJECTION PUMP FAILED EFFECTIVELY ENDING THE LIFE OF THE ENGINE. THE WELDS ON THE HIGH PRESSURE INJECTION PUMP HAD DETERIORATED, RESULTING METAL DEBRIS TO CIRCULATE THROUGH COMPLETE INJECTION SYSTEM. AFTER MULTIPLE FAILED ATTEMPTS TO FLUSH OUT THE INJECTION SYSTEM IT WAS DECIDED THAT THE BEST COURSE OF ACTION WAS TO REPLACE THE ENGINE IF A REPLACEMENT COULD BE FOUND. A REPLACEMENT WAS FOUND AND THE CURRENT ENGINE INSTALLED HAS THE SAME HIGH PRESSURE INJECTION PUMP, AS A REPLACEMENT PART IS NOT AVAILABLE TO INDEPENDENT SHOPS, ONLY TO DEALERSHIPS. COST OF REPLACING ENGINE - $8,500.00. *TR

Mileage: 228,834

WE WERE DRIVING ON DOWN THE ROAD AND THE CARS LIGHTS STARTED BLINKING AND THEN CAR STOP RUNNING AND STOPPED DEAD IN THE ROAD. COULD NOT GET IT STARTED AGAIN. IF IT HAD BEEN ON THE FREEWAY I AM SURE I WOULD NOT BE TYPING THIS WE WOULD BE IN HOSPITAL OR WORSE. WE HAD TO GET OUT AND THE STEERING WAS NOT WORKING TO GET IT TO SIDE OF ROAD. I AM ELDERLY AND DO NOT HAVE ALOT OF STRENGTH. WE HAD TO PAY EXTRA TO AAA TO TOW IT SINCE WE WERE FAR AWAY FROM DEALER. THE DEALER CALLED AND SAID THERE WAS METAL SHAVINGS IN FUEL LINE AND COMPONENTS. I RESEARCHED ONLINE AND HAVE SEEN SEVERAL OF THE SAME THINGS HAPPENING TO OTHER CARS. THIS IS A REAL SAFETY ISSUE. PLEASE HELP FIX BEFORE SOMEONE DIES HTTP://WWW.CARPROBLEMZOO.COM/VOLKSWAGEN/JETTA/2009/CAR-STALL-PROBLEMS.PHP CAR STALL PROBLEM 2 FAILURE DATE: 10/25/2012 WHILE DRIVING THE DASH WARNING LIGHTS ILLUMINATED AND THE CAR STALLED CAUSING COMPLETE LOSS OF ALL POWER STEERING ALMOST CAUSING ME TO LOSE CONTROL AND WRECK. I WAS ABLE TO STEER CAR TO SIDE OF ROAD AND STOP. ONCE STOPPED WAS ABLE TO GET CAR TO RESTART BUT WAS BARELY ABLE TO DRIVE HOME (PERIODICALLY DIED AND HAD TO RESTART, WOULDN'T STAY RUNNING OR IDLE). HAD CAR TOWED TO REPAIR SHOP. THEY HAVE DIAGNOSED PROBLEM AS LOW RAIL FUEL PRESSURE CAUSED BY FAILED HIGH PRESSURE FUEL PUMP. THIS FAILURE CAUSED METAL SHAVINGS TO BE DISPERSED THROUGHOUT ENTIRE FUEL SYSTEM. I'M TOLD THAT THE HP FUEL PUMP, LOW AND HIGH PRESSURE FUEL REGULATORS, AND TANK FUEL PUMP ALL MUST BE REPLACED ALONG WITH A COMPLETE REMOVAL AND CLEANING OF ALL FUEL SYSTEM COMPONENTS. ESTIMATED COST TO REPAIR IS BETWEEN $7,000 AND $10,000. THIS CAR IS A DIESEL TDI. *TR

Mileage: 102,000

TL*THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO THE RESIDENCE WHERE THE CONTACT REPLACED THE FUEL FILTER. THE CONTACT INFORMED THAT THE HIGH PRESSURE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Mileage: 75,000

WE BOUGHT OUR 2009 JETTA TDI USED AT A KIA DEALERSHIP ON 5/4/14 WITH 99K ON THE ODOMETER. THE CAR WAS RUNNING FINE AND WE HAD NO ISSUES DURING TEST DRIVE OR THE MONTH AFTER UNTIL 6/18/14 WHEN THE GLOW PLUG LIGHT CAME ON. WE TOOK IT BACK TO THE DEALERSHIP WE BOUGHT IT AT BECAUSE IT HAD A 12/12000 WARRANTY ON IT AND THEY COULDN'T FIND A PROBLEM. THEY REPLACED THE BATTERY. IT HAPPENED AGAIN AND WE TOOK IT IN TO THEM, THIS TIME THEY SENT IT BACK TO THE VW DEALERSHIP THEY HAD OBTAINED IT FROM TO HAVE IT CHECKED OUT. IT WAS THERE FOR 4 DAYS WHILE MECHANICS TRIED TO FIND THE PROBLEM AND THEN THEY BROUGHT IN AN EXPERT TO TELL THEM THAT THE HIGH VOLUME FUEL PUMP WAS FAILING AND IT WOULD COST $1,500 TO REPLACE. IT WAS NOT COVERED UNDER THE 12/12000 DEALER WARRANTY. WE CHOSE NOT TO HAVE THE WORK PERFORMED THERE AND I AM TAKING IT TO ANOTHER MECHANIC TO HAVE IT DONE. WE HAVE DRIVEN IT FOR THE PAST COUPLE OF MONTHS WITH ONLY MINOR ISSUES WITH THE GLOW PLUG LIGHT COMING ON AND WE HAVE LEARNED TO PULL OVER, SHUT THE CAR OFF AND TURN IT ON AGAIN. THIS WILL GO FOR A FEW WEEKS BEFORE HAPPENING AND THEN WE HAVE TO DO THE SAME THING ALL OVER AGAIN. IT IS NOW FAILING MORE OFTEN AND I WILL BE TAKING IT IN TO REPAIR. THE PROBLEM HERE IS THAT THE HVFP IS A WELL DOCUMENTED FAILURE ON THE TDI MODELS AND I BELIEVE BASED ON THE COST I HAVE BEEN SEEING ON FORUMS THAT THIS SHOULD BE A RECALL. WHEN THE FAILURE HAPPENS IT IS NOT ALWAYS IN A SAFE PLACE AND I HAVE TO MAKE SOME UNSAFE MOVES TO GET OFF THE ROAD TO SHUT DOWN. I HAVE BEEN LUCKY THAT IT DIDN'T HARD FAIL AS OTHERS HAVE AND TAKE OUT MY FUEL SYSTEM. WE ALSO LOCATED THE ORIGINAL OWNER AND SHE HAD THE SAME ISSUES, THIS IS WHERE WE LEARNED TO JUST SHUT THE CAR OFF AND RESTART IT AND ALL WOULD BE FINE. *TR

Mileage: 99,000

FOR THE PAST YEAR OR SO MY 2009 JETTA TDI (DIESEL) HAS HAD THE SAME RECURRING PROBLEM: MY GLOW PLUG LIGHT WILL COME ON AND I LOSE NORMAL DRIVING CAPABILITIES. I CANNOT ACCELERATE OR MAINTAIN SPEED AS I NORMALLY DO. MY CAR WILL REMAIN AROUND 25 MPH, SOMETIMES LOSING POWER UNTIL I AM FORCED TO PULL OVER. MY SOLUTION HAS BEEN TO TURN THE CAR OFF, AND BACK ON AGAIN. THE LIGHT WILL GO OFF AND I CAN DRIVE NORMALLY MOST OF THE TIME. SOMETIMES I HAVE TO LEAVE THE CAR OFF FOR A PERIOD OF TIME TO REGAIN STANDARD DRIVING CAPABILITIES. IT HAS BEEN ABOUT 2 WEEKS SINCE THAT HAS HAPPENED. 2 DAYS AGO, MY ENGINE LIGHT CAME ON. I TOOK IT TO THE DEALER AND THEY PULLED CODES P0087 AND P0088 (FUEL PRESSURE TOO HIGH AND FUEL PRESSURE TOO LOW AT THE SAME TIME). THEY WANT ME TO REPLACE THE FUEL RAIL, WHICH WILL BE AN ESTIMATED $1000 IN TOTAL PARTS/LABOR. I CALLED ANOTHER DEALER IN HOPES OF GETTING A BETTER PRICE AND THEY ARE PUT OFF BY THE FIRST DEALER'S RECOMMENDATIONS. I WAS TOLD THERE IS NO EVIDENCE OF METAL IN MY FUEL SYSTEM BUT EVEN SO, OTHER DEALER THINKS THIS WILL BE MORE SERIOUS THAN JUST REPLACING THE RAIL. AFTER RESEARCHING I AM BEGINNING TO THINK THAT I AM EXPERIENCING THE BEGINNING OF HPFP FAILURE. I FEEL LIKE I AM DRIVING A TICKING TIME BOMB AND I'M NOT SURE WHAT TO DO! REPLACING THE FUEL RAIL FEELS LIKE A QUICK, EXPENSIVE AND INEFFICIENT SOLUTION TO A BIGGER PROBLEM. I CONTACTED VOLKSWAGEN CUSTOMER CARE AND I WAS TOLD THAT I WILL RECEIVE A CALL FROM A REGIONAL AGENT ABOUT MY SITUATION TOMORROW. *TR

Mileage: 66,586

HIGH-PRESSURE DIESEL FUEL PUMP (HPFP) BEGAN TO FAIL. HEARD HIGH-PITCHED WHINE COMING FROM HPFP AFTER ENGINE HAD BEEN TAKEN AT LEAST ONCE PAST 2100 RPMS AFTER STARTUP. VW DEALERSHIP SERVICE DEPARTMENT CONFIRMED HPFP IMMINENT FAILURE AND REPLACED IT UNDER WARRANTY. *TR

Mileage: 67,833

THIS ISSUE HAS BEEN HAPPENING IN MY JETTA TDI FOR OVER A YEAR, AND SO FAR MY MECHANIC HAS BEEN UNABLE TO FIGURE OUT THE CAUSE. I HEAR A DING AND THE GLOW PLUG LIGHT BEGINS FLASHING, AND ON THE SMALL SCREEN I SEE "ENGINE FAULT - WORKSHOP" ONCE. THE CAR SOMETIMES SEEMS TO LOSE POWER OR GO INTO "LIMP MODE" BUT SOMETIMES THERE IS NO AFFECT ON HOW IT DRIVES. WHEN I PULL OVER AND TURN OFF THE CAR, THEN TURN IT BACK ON, THE ERROR IS GONE AND THE CAR DRIVES FINE. THIS HAS HAPPENED MORE & MORE FREQUENTLY, ALMOST ALWAYS WHEN I'M DRIVING ON THE HIGHWAY. IT NOW HAPPENS AT LEAST EVERY OTHER WEEK OR SO. AFTER DOING SOME RESEARCH I SEE THAT THIS IS A PRETTY COMMON PROBLEM FOR JETTA TDIS, AND IT SEEMS THAT VW NEEDS TO DO SOMETHING ABOUT IT! THE LAST TIME I HAD MY CAR IN THE SHOP FOR IT, ANOTHER CHECK ENGINE LIGHT HAD COME ON, AND THAT WAS FIXED, BUT THIS ISSUE WAS NOT BECAUSE MY MECHANIC COULDN'T REPLICATE THE PROBLEM. NOW THAT I'VE DONE MORE RESEARCH I AM CALLING MY MECHANIC IN THE MORNING. *TR

Mileage: 70,000

WHILE DRIVING MY 2009 JETTA SPORTWAGON TDI ON A 3-LANE ARTERIAL, THE ENGINE BEGAN TO SPUTTER AND AT THE SAME TIME THE GLOW PLUG DASHBOARD LIGHT BEGAN FLASHING. WITHIN 5 SECONDS THE ENGINE STALLED COMPLETELY AND WOULD NOT RESTART, LEAVING THE CAR DISABLED IN THE MIDDLE OF THE LANE. AN INDEPENDENT REPAIR SHOP DISCOVERED THAT THE HIGH PRESSURE FUEL PUMP (HPFP) HAD SHATTERED AND SENT SHARDS OF METAL DOWNSTREAM THROUGH THE FUEL SYSTEM. THOSE SHARDS IN TURN DAMAGED THE FUEL LINES AND FUEL INJECTORS. THE INDEPENDENT REPAIR SHOP WAS UNABLE TO SECURE A REPLACEMENT PART FOR THE HPFP FROM ITS USUAL SOURCES AND CONTACTED THE LOCAL VOLKSWAGEN DEALER. THE VW DEALER WOULD NOT SELL THE PART TO THE INDEPENDENT SHOP BUT INDICATED THAT VOLKSWAGEN WOULD REPAIR THE PROBLEM AT NO COST EVEN THOUGH THE CAR WAS NO LONGER UNDER FACTORY WARRANTY. WHEN I SPOKE TO THE PARTS MANAGER AT THE VW DEALER, SHE INDICATED THAT HPFP FAILURE WAS A KNOWN BUT UNCOMMON PROBLEM AND THAT SHE SAW CARS WHERE THIS HAD HAPPENED "ABOUT 10 OR 12 TIMES A YEAR." WHEN I HAD THE CAR TOWED TO THE DEALERSHIP AND SPOKE TO THE SERVICE MANAGER, HOWEVER, HE SAID THAT MY CAR WAS THE 7TH OR 8TH CAR ON HIS REPAIR FLOOR AT THAT TIME WITH A FAILED HPFP, AND THAT HE HAD BEEN SEEING "ABOUT 15 TO 20 CARS A MONTH" WITH THIS PROBLEM. HE SAID THAT SOME OF THEM HAD PROBABLY FAILED DUE TO MISFUELING, BUT THAT OTHERS FAILED FOR NO APPARENT REASON. HE SAID IT WAS PROBABLY DUE TO A SLIGHTLY DIFFERENT DIESEL FORMULATION IN THE US VS. IN EUROPE. WHEN I PICKED UP THE REPAIRED CAR TWO WEEKS LATER, I ASKED THE SERVICE MANAGER IF THERE WAS ANY EVIDENCE OF MISFUELING IN MY CAR AND HE SAID "NO." I ASKED HOW MANY HPFP FAILURES HE HAD SEEN SINCE I DROPPED MY CAR OFF AND HE SAID "YOU DON'T WANNA KNOW, PROBABLY A DOZEN." HE ALSO SAID HE HAD RECENTLY BECOME AWARE OF HPFP FAILURES HAPPENING EVEN ON VEHICLES WITH PREVIOUS HPFP REPAIRS. *TR

Mileage: 48,500

I TRIED STARTING MY CAR AND THE ENGINE WOULD NOT TURN OVER, AS IF IT WAS NOT GETTING ANY FUEL. AFTER NUMEROUS ATTEMPTS I HAD MY CAR TOWED TO COMMONWEALTH VOLKSWAGEN IN SANTA ANA , CA. THEY DIAGNOSED THE PROBLEM AS A FAILED HIGH PRESSURE FUEL PUMP WHICH SENT SLIVERS OF METAL THROUGHOUT THE FUEL SYSTEM. THE ENTIRE FUEL SYSTEM,(HOSES PIPES INJECTION UNITS FUEL PUMPS, FILTERS, ETC.) WAS REPLACED. VOLKSWAGEN PAID FOR THE ENTIRE REPAIRS. I WAS TOLD BY THE VOLKSWAGEN SERVICE REPRESENTATIVE THAT THEY HAD SEEN THIS ISSUE BEFORE AND THAT IT WAS NOT UNCOMMON IN 2009 & 2010 JETTA TDI AND OTHER TDI MODELS. THEY ASKED IF GASOLINE HAD EVER BEEN USED AND I INDICATED THAT I HAVE ONLY USED DIESEL FUEL AND THAT VOLKSWAGEN HAD RETROFITTED THE FUEL NOZZLE RECEPTACLE TO ONLY ACCEPT DIESEL FUEL NOZZLES. IT CONCERNS ME THAT VOLKSWAGEN KNOWS ABOUT THIS PROBLEM, THAT THEY REPAIR THE VEHICLE AT THEIR EXPENSE, NO QUESTIONS ASKED, AND IT HAS BEEN REPORTED HUNDREDS OF TIME BY VOLKSWAGEN OWNERS ON A VARIETY OF INTERNET WEBSITES, YET VOLKSWAGEN IS NOT RECALLING THE VEHICLES TO PROACTIVELY FIX THE PROBLEM. THEY FIX THE PROBLEM ONE AT A TIME AS IT OCCURS. THEY WAIT UNTIL THE SYSTEM FAILS AND THE CONSUMER IS PUT IN JEOPARDY OF BEING IN A MAJOR, LIFE THREATENING ACCIDENT OR STRANDED IN A REMOTE AREA. THIS PROBLEM HAS ALSO OCCURRED WITH MY 2010 VOLKSWAGEN JETTA TDI IN AUGUST 2014, AT NIGHT, 50 MILES FROM THE NEAREST VOLKSWAGEN SERVICE CENTER. I REPORTED THIS INCIDENT TO NHTSA AS WELL. VOLKSWAGEN NEEDS TO TAKE OWNERSHIP OF THIS PROBLEM BY RECALLING ALL THE TDI VEHICLES BEFORE PEOPLE ARE KILLED ON THE HIGHWAYS. *TR

Mileage: 88,827

MY HUSBAND AND I WERE DRIVING, AND WE HEARD A VERY FAINT, HIGH PITCH SCREECHING SOUND, LIKE A PULLEY SYSTEM WAS GOING OUT. WE DROVE ANOTHER 500 FEET, AND THEN THE ENGINE STALLED. THEN THE BLINKING GLOW PLUG LIGHT CAME ON. THANKFULLY WE WERE NOT GOING VERY FAST, AND THE ROAD WAS NOT BUSY. WE WERE ABLE TO COAST TO THE SIDE OF THE ROAD. WE TRIED TO START THE CAR AGAIN, BUT IT WOULDN'T TURN OVER. WE HAD TO GET THE CAR TOWED TO A SHOP. THERE ARE SMALL PIECES OF METAL FOUND IN THE FUEL FILTER, WHICH INDICATED THE HIGH PRESSURE FUEL PUMP FAILURE. *TR

DRIVING ON MY WAY HOME FROM WORK IN TOWN AND ALL OF A SUDDEN THE GLOW PLUG LIGHT COMES ON FLASHING AND THE ENGINE LIGHT APPEARS ON THE DASH. I IMMEDIATELY TURNED OFF THE CAR RESTARTED THE CAR AND THE PROBLEM WAS NOT RESOLVED AND A MESSAGE APPEARED ON THE SASH "ENGINE FAULT WORKSHOP!". HPFP FAILURE. *TR

Mileage: 120,000

I LOST POWER AND A MECHANIC HAS SINCE ATTRIBUTED IT TO THE HPFP (HIGH PRESSURE FUEL PUMP) ISSUE OUTLINED IN A TECHNICAL SERVICE BULLETINS. THE ISSUE CAUSES METAL FRAGMENTS TO CONTAMINATE THE ENTIRE FUEL SYSTEM. VW RECOMMENDS OVER $9,000 IN FIXES FOR THE COMPROMISED CAR, SOMETHING THAT IN A SINGLE STROKE EXCEEDS THE REMAINING VALUE OF AN OTHERWISE WELL MAINTAINED CAR. *JS

Mileage: 90,000

THE CAR BEGAN TO FLASH THE "GLOW PLUG" WARNING LIGHT ALONG WITH A MESSAGE "ENGINE FAULT WORKSHOP" PULLED TO THE SIDE OF THE ROAD AND ATTEMPTED TO RESTART. ENGINE WOULD CRANK BUT NOT TURN OVER. GOT THE FOLLOWING FAILURE CODES: P0087, P13E3, P2196. LOOKS LIKE THIS IS A COMMON ISSUE AND YET VW DOES NOTHING ABOUT IT. CLASS ACTION ANYONE?. *JS

Mileage: 137,000

DRIVING AT APPROXIMATELY 65 MPH ON THE INTERSTATE ON THURSDAY MARCH 27, 2014, THE CAR BEGAN TO FLASH THE "GLOW PLUG" WARNING LIGHT ALONG WITH A MESSAGE "ENGINE FAULT WORKSHOP". AT THIS POINT IN TIME THE CAR WOULD ONLY DO ABOUT 50 MPH ON THE INTERSTATE FOR ABOUT 2 MORE MILES UNTIL I FOUND A SAFE LOCATION TO PULL OFF THE INTERSTATE. THE CARS ENGINE STALLED AS I WAS MAKING MY WAY OFF THE ROAD. I WAS UNABLE TO GET THE CAR TO START AGAIN. THE CAR WAS TOWED THE SAME DAY TO A LOCAL GARAGE OF MY CHOICE. THE TECHNICIANS TOOK FIVE DAYS TO DIAGNOSE THE PROBLEM, WHICH WAS DETERMINED TO BE A FAILED HIGH PRESSURE FUEL PUMP. I WAS TOLD THE ENTIRE FUEL SYSTEM MUST BE REPLACED IN ORDER FOR THE CAR TO RUN PROPERLY, DUE TO THE FACT THAT THE ENTIRE FUEL SYSTEM GETS CONTAMINATED WITH TINY METAL SHAVINGS WHEN THE PUMP FAILS, THE COST WAS ESTIMATED AT $8000-$10000 FROM A LOCAL VW DEALER. I CALLED THE DEALER AND EXPLAINED THE PROBLEM, THEY TOLD ME THEY ARE AWARE OF THIS ISSUE ON SOME MODELS BUT THERE ARE CURRENTLY NO RECALLS, SO NOTHING WOULD BE COVERED UNDER A WARRANTY. I AM NOT HAVING THE CAR FIXED DUE TO THE FACT THAT I DON'T HAVE THAT KIND OF MONEY AND THE CAR ITSELF IS ONLY VALUED AT AROUND $14000. MY CHOICES ARE TO LET THE BANK REPO MY CAR AND RUIN MY PERFECT CREDIT THAT I HAVE BEEN BUILDING FOR 15 YEARS, OR KEEP PAYING THE $350 A MONTH FOR A CAR THAT DOESN'T RUN FOR THE NEXT 4 YEARS. IT IS A CRIME THAT VW IS AWARE OF THIS BUT ARE CONTINUING TO ROB US UNFORTUNATE PEOPLE THAT OWN THESE CARS BECAUSE THEY WILL NOT ISSUE A RECALL OR COVER REPAIR BILLS. THANK YOU FOR YOUR TIME ON THIS SUBJECT. *TR

Mileage: 97,686

HIGH-PRESSURE FUEL PUMP FAILURE (HPFP) WHILE I WAS DRIVING 60MPH ON HIGHWAY HAS GLOW PLUG LIGHT FLASHING AND CHECK LIGHT, CAR IS MISFIRING AND STALLING. *TR

Mileage: 211,000

WHILE DRIVING ON A 3 LANE ROAD MY VEHICLE LOST POWER AND SHOWED A WARNING MESSAGE OF "ENGINE FAULT". IT HAD ABOUT 50% POWER FOR APPROXIMATELY 30 SECONDS AND DIED. THE VEHICLE WAS TOWED TO VW DEALER AND THEY REPORT THAT IT WAS THE HIGH PRESSURE FUEL PUMP FAILURE WITH COMPLETE FUEL SYSTEM CONTAMINATION. *TR

Mileage: 123,576

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE DIESEL FUEL INJECTOR NUMBER ONE HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 156,000.

Mileage: 156,000

WAS ON THE HIGHWAY AND THE ENGINE STARTED TO STALL. GLOW PLUG LIGHT FLASHING AND ENGINE LIGHT ON. DISPLAY READS SOMETHING ABOUT ENGINE FAULT WORKSHOP. I TURNED CAR ON AND NO PROBLEM OR LIGHTS OR ERRORS WERE DISPLAYED. STARTED DRIVING AND CAR HAD VERY MINIMAL POWER AND WOULD SHIFT HIGH RPM. TOWED CAR TO VW DEALERSHIP AND THEY SAID MY HIGH PRESSURE FUEL PUMP HAD DETERIORATED AND SENT METAL SHAVINGS THROUGH MY FUEL PUMP SYSTEM. $6K TO FIX! A FAULTY PART AND VW SAYS IT'S MY RESPONSIBILITY TO FIX. I WISH VW WOULD HOLD TO THEIR CARS. *TR

Mileage: 87,000

WE WERE DRIVING DOWN THE ROAD WHEN OUR CAR SPUTTERED ONCE AND THEN DIED. WE COASTED INTO A PARKING LOT AND TRIED TO CRANK IT AGAIN. IT SPUTTERED ONCE AND DIED AGAIN. THEN WE WERE UNABLE TO GET IT RESTARTED. THIS WAS ON A SATURDAY AFTERNOON. MONDAY MORNING WE HAD IT TOWED TO A CERTIFIED INDEPENDENT REPAIR SHOP. THEY DIAGNOSED IT AS A FUEL SYSTEM FAILURE. THERE WAS METAL SHAVINGS IN THE FUEL SYSTEM. HE INDICATED THAT REPAIRS WOULD COST SIX THOUSAND. HE HAD TO REPLACE ALL THE FUEL COMPONENTS. IT WAS THREE WEEKS TO REPAIR IT. THE FINAL COST ENDED UP BEING $5688.17. THE VEHICLE HAS NEVER HAD GAS PUT IT IN. WE WERE ALWAYS VERY PARTICULAR ABOUT WHERE WE PURCHASED DIESEL FUEL. *TR

Mileage: 81,608

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED AS THE ENGINE MALFUNCTION WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE FUEL WAS CONTAMINATED. AS A RESULT, THE HIGH PRESSURE FUEL PUMP AND FUEL SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO PAY FOR THE ENTIRE COST OF THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 35,000.

Mileage: 35,000

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CHECK ENGINE WARNING INDICATOR HAD NOT ILLUMINATED UNTIL AFTER THE FAILURE HAD OCCURRED. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE HIGH PRESSURE FUEL INJECTION PUMP WAS FRACTURED, WHICH CAUSED METAL SHAVINGS TO ENTER THE FUEL TANK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. THE VIN WAS NOT AVAILABLE.

Mileage: 98,000

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA TDI. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP WAS DISINTEGRATING FROM THE INSIDE, SENDING METAL SHAVINGS THROUGH THE FUEL SYSTEM. AS A RESULT, THE HIGHER PRESSURE FUEL PUMP BECAME DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THEY DECIDED TO COVER THE COST OF THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 90,205.

Mileage: 90,205

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA TDI. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND ALL OF THE WARNING LAMPS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 125,680 AND THE CURRENT MILEAGE WAS 127,000.

Mileage: 125,680

WAS DRIVING ALONG AND CAR LOST POWER, ENGINE QUIT AND WOULD NOT RESTART. HAD CAR TOWED TO DEALER WHERE THEY DIAGNOSED THE PROBLEM AS A HIGH PRESSURE FUEL PUMP FAILURE. ALL INJECTORS, FUEL LINES, AND ASSOCIATED PARTS TO BE REPLACED. TANK HAS TO BE DRAINED AND FLUSHED. DEALER SAID VOLKSWAGON WOULD COVER ALL COSTS RELEATED TO REPAIR! *TR

Mileage: 66,500

I WAS COMING TO A STOP OFF A HIGHWAY OFF RAMP. MY CAR DIED WHILE COMING TO THE STOP. THIS HAS HAPPENED BEFORE AND I'VE TAKEN IT TO THE DEALERSHIP SEVERAL TIMES FOR THIS AND STALLING OUT WHILE ACCELERATING FROM A COMPLETE STOP, AND I WAS TOLD THERE WAS NOTHING WRONG. TODAY THE CAR WOULD NOT STAY STARTED AFTER STARTING 8 TIMES. I STARTED FROM P AND N, BUT ONCE I PUT THE CAR IN D OR S IT WOULD IMMEDIATELY SHUT DOWN. PUTTING THE CAR IN R MADE A HUGE CLUNK. I WAS STUCK AND BLOCKING A HUGE LINE OF TRAFFIC! I AM GOING TO THE DEALER TO FIND OUT WHAT'S GOING WRONG, BUT THIS IS UNACCEPTABLE FOR ANY CAR TO DIE FOR NO REASON. *TR

DIESEL FUEL PUMP FAILURE WHICH CLOGGED FUEL FITTER AND INJECTION SYSTEM WHICH IN TURN CAUSED ENGINE TO CUT OUT. *TR

Mileage: 74,000

CAR APPEARED TO BE SLUGGISH AS I WAS DRIVING BACK TO THE OFFICE FROM LUNCH. AS I APPROACH THE LAST MAJOR INTERSECTION BEFORE GETTING ON THE HIGHWAY, THE CAR STARTED TO MAKE A VERY LOUD TICKING/KNOCK SOUND THAT WAS REV DEPENDENT. AS I ACCELERATED ON THE HIGHWAY TWO FAULTS CAME UP ON THE INSTRUMENT CLUSTER. THEY WERE A FLASHING GLOW PLUG LIGHT AND THE PHRASE ENGINE FAULT WORKSHOP. I WAS JUST REACHING THE SPEED LIMIT AT THIS TIME BUT POWER BEGAN TO FADE (IN HEAVY TRAFFIC, LUCKILY I HAD NOT YET MOVED INTO OTHER LANES). I MANAGED TO DRIVE AT 40 TO 45 MPH TO THE NEXT EXIT AND SAFELY PARKED THE CAR. THE CAR WAS TOWED TO THE LOCAL VW DEALER WHO NOTED THAT THE HPFP (HIGH PRESSURE FUEL PUMP) HAD FAILED AND TAKEN OUT THE ENTIRE FUEL SYSTEM (THE CAR IS DIESEL POWERED). THE DIESEL FUEL IN THE TANK WAS TESTED AND CAME BACK UNCONTAMINATED. IT HAD BEEN 54 MILES SINCE MY LAST FILL UP ON 2/2/2013. *TR

Mileage: 57,800

THIS CAR IS A VW JETTA TDI (TURBODIESEL). DRIVING ON I-96 BETWEEN LANSING AND BRIGHTON THE JETTA BEGAN TO RUN ROUGHLY WITH A LOSS OF POWER. THE TRAFFIC WAS VERY SLOW DUE TO A SNOWSTORM, SO I WAS ABLE TO CONTINUE DRIVING. THE CAR RAN INCREASINGLY ROUGH AND EVENTUALLY STOPPED. THE CAR WAS TOWED TO MY LOCAL DEALERSHIP, GERMAIN VW IN ANN ARBOR. THE REPORT WAS FUEL SYSTEM FAILURE DUE TO THE HPFP BREAKING APART. THE ENTIRE FUEL SYSTEM WILL NEED TO BE REPLACED AND THE FUEL TANK FULLY CLEANED OF METAL FRAGMENTS. *TR

Mileage: 77,000

DRIVING UP A MOUNTAIN HIGHWAY, THE CAR LOST ALL POWER (EVEN WITH THE GAS PEDAL TO THE FLOOR). ONCE PULLED OVER, THE VEHICLE WOULDN'T START AGAIN. THE HIGH PRESSURE FUEL PUMP IN THE TDI FAILED CATASTROPHICALLY AND SENT METAL SHRAPNEL THROUGHOUT THE ENTIRE FUEL SYSTEM. *TR

Mileage: 115,000

I WAS MAKING A LEFT TURN ENTERING NORTH BOUND TRAFFIC ON GREENFIELD ROAD SOUTH OF BASELINE ROAD ON WEDNESDAY JANUARY 16, 2013. TRAFFIC WAS VERY HEAVY AND UPON ENTERING TRAFFIC THE ENGINE SUDDENLY BEGAN TO LOOSE POWER, RUN VERY ROUGH. IT SEEMS LIKE ALL OF THE DASH WARNING LIGHTS FLASHED SEVERAL TIMES BEFORE THE ENGINE COMPLETELY DIED. AFTER THE ENGINE DIED, I LOST POWER STEERING AND WAS UNABLE TO SAFELY NEGOTIATE MY WAY TO THE SIDE OF THE ROAD. I WAS ALMOST STRUCK TWO TIMES BEFORE I WAS ABLE TO COAST INTO A PARKING LOT ON EAST SIDE OF GREENFIELD ROAD. THE REPAIR OF THE VEHICLE IS CURRENTLY UNDERWAY. THE FAILURE WAS DUE TO THE HIGH PRESSURE INJECTOR PUMP FAILING, CREATING METAL SHAVINGS THAT CLOGGED AND CONTAMINATING THE ENTIRE FUEL SYSTEM. THE CAR HAS 104,000 MILES ON IT AND THERE WAS NO PRIOR INDICATION OF FUEL SYSTEM PROBLEMS. THE FAILURE WAS CATASTROPHIC. THERE WAS NO OTHER CONTAMINATION OF THE FUEL . *TR

Mileage: 104,000

JETTA TDI WAS RUNNING FINE WITH NO INDICATIONS OF ANY PROBLEM. FOLLOWING A ROUTINE OIL CHANGE, THE CAR JUST STOPPED RUNNING AND WOULD NOT RESTART. LOCAL VW DEALER SERVICE MANAGER INDICATES ISSUE IS WITH FUEL PUMP AND ENSUING DEBRIS IN ENGINE. COST TO REPAIR IN EXCESS OF $5,000. VW TO DATE UNWILLING TO ACKNOWLEDGE DEFECT AND CONTRIBUTE TOWARDS COST OF REPAIR, OR SHOW ANY CONCERN FOR THE SAFETY ISSUES THIS SORT OF PROBLEM PRESENTS. *TR

Mileage: 95,000

THIS IS THE SECOND COMPLAINT FILED ON THIS CAR. THE REF # FOR THE FIRST NHTSA COMPLAINT IS VOQ 10484807. ON NOV 26, 2012 (DATE TAKEN FROM DEALER REPAIR INVOICE) I PICKED THE CAR UP AT THE DEALERSHIP AFTER THE INITIAL FAILURE REPAIRS. I RESET THE TRIP METER (I DON'T REMEMBER THE EXACT MILEAGE THE VEHICLE HAD WHEN I PICKED IT UP). LATER THAT SAME DAY (26 NOV 12) I TOOK THE CAR BACK TO THE DEALERSHIP AND TOLD THEM THE ENGINE WAS MAKING A WEIRD SOUND. THE MECHANIC AGREED THAT THE ENGINE WAS MAKING A WEIRD SOUND AND SAID HE THOUGHT IT WAS THE NEW SECONDARY FUEL PUMP MAKING THE NOISE. THE DEALERSHIP AGREED TO ORDER A NEW SECONDARY PUMP FOR THE CAR AND THEY TOLD TO CONTINUE DRIVING THE CAR UNTIL THE NEW PUMP ARRIVED. ON OR ABOUT 12 DEC 2012, THE CAR SUFFERED ANOTHER RAPID DECELERATION FAILURE IDENTICAL TO THE ONE THAT OCCURRED ON 26 SEP 2012 WITH THE EXCEPTION THAT THE ENGINE DID NOT COMPLETELY QUIT. I WAS ABLE TO LIMP THE CAR HOME (TOP SPEED WAS APPROXIMATELY 20 MPH) USING SIDE STREETS AND STAYING OFF THE FREEWAY. THE TRIP METER HAD 349 MILES ON IT WHEN I GOT HOME. I CALLED THE DEALERSHIP AND HAD THE CAR TOWED TO THEM. THEY REPLACED THE FUEL TANK PUMPS (APPARENTLY THERE ARE TWO PUMPS IN THE FUEL TANK). WHILE THEY WERE TEST DRIVING THE VEHICLE, TO RETURN IT TO ME, THEY EXPERIENCED A RAPID DECELERATION (FROM THEIR DESCRIPTION IT APPEARED AS THE SAME FAILURE I HAD JUST EXPERIENCED). THE DEALERSHIP CALLED ME AND TOLD ME THEY WERE AT A LOSS TO EXPLAIN THE FAILURE AND THEY WOULD HAVE TO CALL THE VW TECH LINE FOR HELP. VW TOLD THEM THEY THOUGHT THE PROBLEM WAS THE HPFP. IN TOTAL, ALL THREE FUEL PUMPS WERE ONCE AGAIN REPLACED. TO VW AND HOY-FOX CREDIT THESE REPAIRS WERE DONE AT NO COST TO ME (EXCEPT FOR THE TOW BILL). THE CAR IS NOW ON ITS THIRD HPFP IN LESS THAN FOUR MONTHS. BOTTOM LINE, IN MY OPINION, THE VW TDI HPFP IS A SAFETY HAZARD AND SHOULD BE RECALLED. *TR

Mileage: 43,176

JETTA WAGON TDI CLEAN DIESEL VEHICLE WAS BEING DRIVEN ABOUT 35 MPH ON BUSY ROAD WITH FULL TANK OF FUEL. VEHICLE STARTED STUMBLING AND LOSING POWER. WITHIN 30 SECONDS OF STUMBLING VEHICLE THEN STALLED. INITIALLY WAS ABLE TO BE RESTARTED BUT WAS STUMBLING SEVERELY AND WAS ONLY ABLE TO CREEP A FEW FEET BEFORE STALLING. VEHICLE WAS UNABLE TO BE RESTARTED AND HAD TO BE TOWED 23 MILES TO NEAREST DEALERSHIP WHERE THE INTERCOOLER (CHARGE COOLER) WAS FOUND TO HAVE ICED UP AND CONTAIN ICE AND WATER. THIS SEEMS TO BE KNOWN ISSUE WITH THE VEHICLE AS VW HAS A TSB OUT ON THE ISSUE. THE DEALERSHIP STATED THAT THEY ACTUALLY HAD ANOTHER VEHICLE WITH THE SAME ISSUE COME IN THE DAY AFTER OURS AND LAST WINTER HAD MANY WITH THIS ISSUE. THIS APPEARS TO BE A KNOWN ISSUE AND IS CLEARLY A SAFETY ISSUE IF IT CAN CAUSE THE VEHICLE TO SUDDENLY AND UNPREDICTABLY LOOSE POWER AND STALL. VW TSB # 21 11 06 / 2025464 REFERENCES THIS ISSUE. *TR

Mileage: 44,000

VW VOLKSWAGEN JETTA SPORTWAGEN TDI 2009. WAS DRIVING ABOUT 35 MPH WHEN ENGINE LOSES MOST OF ITS POWER. A GLOW PLUG INDICATOR LIGHT TURNED ON AND I SAW AN ENGINE FAULT/WORKSHOP ERROR. I QUICKLY TURNED ONTO A SIDE STREET AND STOPPED THE ENGINE. AFTER A COUPLE MINUTES I RESTARTED THE CAR BUT IT STILL HAD LOW POWER. AFTER ABOUT 10 SECONDS IT STALLED AND COULD NOT BE RESTARTED. HAD IT TOWED TO A VW DEALERSHIP AND 5 DAYS LATER THEY RAN DIAGNOSTICS AND SAID IT WAS A FAILED FUEL PUMP AND THAT METAL SHARDS WERE THROUGHOUT THE FUEL SYSTEM AND EVERYTHING NEEDED TO BE REPLACED. *TR

Mileage: 86,500

CAR: 2009 VOLKSWAGEN TDI SPORTWAGEN ON DECEMBER 16TH AT APPROXIMATELY 1230PM, I ENTERED INTERSTATE I-95 VIA EXIT 19 IN SOUTHPORT, CT HEADING SOUTHBOUND. AS I ACCELERATED AND MERGED INTO THE LANE FROM THE ONRAMP AS I GOT UP TO SPEED (@60 MPH) THE "GLOW PLUG LIGHT" CAME ON AND THEN THE ENGINE LIGHT CAME ON. THE CAR IMMEDIATELY BEGAN LOSING POWER AND I PULLED OVER TO THE SIDE OF THE VERY BUSY INTERSTATE. IT WAS DANGEROUS AS I LOST POWER AND HAD TO MANEUVER BETWEEN PASSING CARS IN ORDER TO GET TO THE SHOULDER TO PULL OVER. I TURNED OFF THE ENGINE AND LET THE CAR REST FOR A MINUTE OR SO. I TURNED THE ENGINE BACK ON AND THE CHECK ENGINE LIGHT CAME ON AGAIN. I ATTEMPTED TO ACCELERATE AND THE CAR HAD VERY LIMITED POWER SO I IMMEDIATELY STOPPED THE CAR AGAIN AND TURNED OFF THE ENGINE. I GOT OUT OF THE CAR, OPENED THE HOOD, AND NOTICED WHAT APPEARED TO BE GASOLINE COATING THE ENGINE AS WELL AS TRAILING BEHIND THE CAR. I CALLED AAA AND HAD MY CAR TOWED TO THE RIVERBANK VOLKSWAGEN DEALERSHIP IN STAMFORD, CT WHICH WAS CLOSED DUE TO THE FACT THAT IT WAS SUNDAY. THE FOLLOWING DAY I SPOKE WITH THE SERVICE MANAGER AND WAS INFORMED THAT THE CAR WOULD NOT BE LOOKED AT UNTIL FRIDAY DECEMBER DEC 21ST WHEN A "SPECIALIST" FROM VW WOULD ARRIVE TO INSPECT THE CAR. I HAVE PERFORMED MY OWN DILIGENCE AND HAVE FOUND THAT SIMILAR ISSUES WITH THE 2009 JETTA TDI'S HAVE BEEN FAIRLY COMMON AND I EXPECT (HOPE) VW WILL COVER ALL REPAIR AND RENTAL CAR COSTS FOR ME IN THIS MATTER. *TR

Mileage: 42,000

I STARTED MY CAR AND FOR THE FIRST TIME EVER, IT HESITATED AND FAILED TO START. I RESTARTED MY CAR AND IT STARTED. I PROCEEDED TO DRIVE HOME AND ABOUT A HALF MILE INTO THE DRIVE IT HESITATED AND LOST MUCH OF ITS POWER. A FLASHING GLOW PLUG WARNING LIGHT CAME ON AND THEN A QUICK MESSAGE ON THE DISPLAY ABOUT AN ENGINE FAILURE AND BRING TO SERVICE. I WAS ABOUT A MILE FROM MY VW DEALERSHIP AND DROVE TOWARDS IT. ABOUT A QUARTER OF A MILE LATER, THE CAR (STILL HESITATING - NOW I KNOW IT IS CALLED "LIMP MODE") MADE A GRINDING NOISE FROM THE PASSENGER SIDE OF THE ENGINE BAY, AND THE CAR LOST ALL POWER AND STOPPED IN TRAFFIC. I HAD TO HAVE IT TOWED TO THE DEALERSHIP, WHERE THEY DIAGNOSED A HIGH PRESSURE FUEL PUMP FAILURE. THE ENTIRE FUEL SYSTEM (FUEL TANK, 3 PUMPS, ALL FUEL LINES, COMMON RAIL FUEL DELIVERY SYSTEM, FUEL FILTER HOLDER, FUEL FILTER, FUEL INJECTORS) WERE REPLACED UNDER POWER TRAIN WARRANTY. I AM THE ONLY PERSON TO FILL THIS CAR WITH DIESEL FUEL AND ALWAYS DO SO AT REPUTABLE STATIONS. THE FUEL WAS TESTED AND DID NOT CONTAIN GASOLINE OR ANY ADDITIVES. THIS CAR WAS FIRST PURCHASED IN NORTH CAROLINA AND IS A US VEHICLE. I BOUGHT IT FROM THE ORIGINAL OWNER (AT 6200 MILES) AND DROVE IT TO CANADA. IT IS REGISTERED IN ONTARIO. I HAVE HAD ALL SERVICE DONE IN BUFFALO NY AT NORTHTOWN VW WHILE UNDER WARRANTY AND THIS REPAIR WAS ALSO PERFORMED (AS PER VW OF AMERICA RESTRICTIONS) IN BUFFALO NY. I HAD TO PAY THE EXPENSE OF HAVING IT TOWED FROM TORONTO TO BUFFALO. *TR

Mileage: 42,600

WHILE DRIVING THE DASH WARNING LIGHTS ILLUMINATED AND THE CAR STALLED CAUSING COMPLETE LOSS OF ALL POWER STEERING ALMOST CAUSING ME TO LOSE CONTROL AND WRECK. I WAS ABLE TO STEER CAR TO SIDE OF ROAD AND STOP. ONCE STOPPED WAS ABLE TO GET CAR TO RESTART BUT WAS BARELY ABLE TO DRIVE HOME (PERIODICALLY DIED AND HAD TO RESTART, WOULDN'T STAY RUNNING OR IDLE). HAD CAR TOWED TO REPAIR SHOP. THEY HAVE DIAGNOSED PROBLEM AS LOW RAIL FUEL PRESSURE CAUSED BY FAILED HIGH PRESSURE FUEL PUMP. THIS FAILURE CAUSED METAL SHAVINGS TO BE DISPERSED THROUGHOUT ENTIRE FUEL SYSTEM. I'M TOLD THAT THE HP FUEL PUMP, LOW AND HIGH PRESSURE FUEL REGULATORS, AND TANK FUEL PUMP ALL MUST BE REPLACED ALONG WITH A COMPLETE REMOVAL AND CLEANING OF ALL FUEL SYSTEM COMPONENTS. ESTIMATED COST TO REPAIR IS BETWEEN $7,000 AND $10,000. THIS CAR IS A DIESEL TDI. *TR

Mileage: 86,000

I WAS DRIVING ON THE INTERSTATE, AT ABOUT 68 MPH, WHEN THE ENGINE COMPLETELY SHUT DOWN WITHOUT ANY WARNING WHATSOEVER. THE CAR, HAVING A MANUAL TRANSMISSION, WAS STILL IN GEAR AND SLOWED DOWN VERY QUICKLY WITHOUT ANY WARNING TO OTHER DRIVERS (NO BRAKE LIGHTS). I TRIED TO PUSH IN THE CLUTCH AND COAST TO THE SHOULDER, AND SUCCESSFULLY MADE IT OFF THE HIGHWAY. THE CAR RESTARTED, AND I MADE IT A FEW MILES TOWARDS THE DEALER BEFORE IT HAPPENED AGAIN, LUCKILY ON A LOW-TRAFFIC STREET. THE CAR WAS TOWED THE REST OF THE WAY TOWARDS THE DEALER AND DIAGNOSED AS A FAILED HIGH PRESSURE FUEL PUMP, CAUSING CATASTROPHIC FUEL SYSTEM DAMAGE. THE FUEL RAIL, INJECTORS, PUMP, TANK, AND ALL LINES WILL NEED TO BE REPLACED AS THE RESULT OF THE PUMP FAILURE CAUSED BITS OF METAL FLAKES TO CIRCULATE ABOUT THE FUEL SYSTEM. THE DIAGNOSIS AND LISTED REPAIRS WERE DETERMINED BY THE VOLKSWAGEN DEALER. *TR

Mileage: 102,815

ON SEPTEMBER 26, 2012 WHILE TRAVELING IN ARKANSAS, EASTBOUND ON INTERSTATE 30, AT 75 MILES PER HOUR, MY 2009 VW JETTA SPORTS WAGEN TDI SUFFERED A HIGH PRESSURE FUEL PUMP FAILURE. I WAS TOLD BY THE LITTLE ROCK VW DEALERSHIP THAT I HAD CONTAMINATED FUEL. I FILED AN INSURANCE CLAIM. THE INSURANCE COMPANY HAD AN INDEPENDENT LAB DO AN ANALYSIS ON THE FUEL. THE INSURANCE COMPANY DENIED MY CLAIM BECAUSE THE FUEL WAS NOT CONTAMINATED. THE INSURANCE COMPANY INFORMED ME THAT THE NHTSA HAS REVIVED NUMEROUS COMPLAINTS ABOUT HIGH PRESSURE FUEL PUMP FAILURES ON VOLKSWAGEN TDI ENGINES. I WANT TO ADD MY VEHICLE TO THAT LIST WITH AN INDEPENDENT LAB ANALYSIS STATING THAT THE FUEL WAS NOT CONTAMINATED. IT IS DEFINITELY A SAFETY HAZARD WHEN YOUR VEHICLE STOPS ON A CONGESTED HIGHWAY. ADDITIONALLY, WITH REPAIR BILLS FOR THIS FAILURE RANGING FROM $6,000 TO $10,000 THE NHTSA SHOULD REQUIRE VW TO RECALL THEIR VEHICLES WITH THE TDI ENGINES. *TR

Mileage: 42,000

I WAS ON THE EXIT RAMP OF THE INTERSTATE AND THE GO TO WORKSHOP WARNING CAME ON ALONG WITH THE GLOW PLUG WARNING LIGHT. VEHICLE LOST POWER, I WAS ABLE TO GET TO A SIDE STREET AND TURNED OFF VEHICLE, IT RESTARTED AND SEEMED FINE DROVE ABOUT 2 MILES AND STOPPED FOR A LIGHT, CAR STALLED AND WARNING LIGHTS CAME BACK ON. CAR DID NOT RESTART HAD PUSH TO SIDE OF ROAD AND TOW HOME. TOWED TO DEALER FIRST OF WEEK. FOUND TO BE HIGH PRESSURE FUEL PUMP FAILURE OF THE DIESEL ENGINE. THIS IS THE SECOND ONE TO GO BAD FIRST ONE AT 135380 MILES AND NOW AT 228605 MILES ONLY 93225 MILES ON REPAIR JOB. VW REPAIRED THE FIRST ONE, REPLACED ENTIRE FUEL SYSTEM AT NO CHARGE, DO TO FAULTY HPFP. EVEN THOUGH THIS PUMP HAS LESS MILES THEY WILL NOT HELP WITH REPAIR COST. BOTH TIMES CAR DIED AT A MAJOR INTERSECTION AND HAD TO BE PUSHED TO SIDE OF ROAD. *TR

Mileage: 228,605

WHILE STARTING TO ACCELERATE AFTER A STOP, MY 2009 JETTA TDI SHUDDERED AND DIED WITH A "MAJOR ENGINE FAILURE" ERROR AND WOULD NOT RESTART. THE CAR WAS BLOCKING TRAFFIC AT A MAJOR INTERSECTION. HAD TO HAVE THE CAR PUSHED OUT OF THE TRAFFIC LANE AND THEN WAITED FOR A TOW TRUCK TO TOW IT TO THE LOCAL DEALER. AFTER ONE DAY THEY SAID THE HAD NO IDEA WHAT WAS WRONG WITH IT. ON THE SECOND DAY THE DEALER CALLED TO SAY THAT THEY FOUND THE FUEL PUMP HAD BLOWN APART AND THERE WERE METAL SHARDS THROUGHOUT MY ENTIRE FUEL SYSTEM AND IT WOULD NEED TO BE COMPLETELY REPLACED (APPROX $8-9000 IN REPAIRS). THEY ALSO SAID THAT THE WARRANTY WOULD NOT COVER IT UNLESS I COULD PROVE THAT I ONLY PUT DIESEL FUEL IN SO HAD TO PROVIDE RECEIPTS FOR MY RECENT FUEL PURCHASES AS WELL AS FUEL SAMPLES. STILL WAITING FOR THE WARRANTY COMPANY TO DECIDE WHETHER OR NOT THEY WILL COVER THE REPAIR SO I AM WITHOUT A VEHICLE WHILE THEY HAGGLE. LUCKILY I WAS ALMOST STOPPED WHEN IT HAPPENED OR IT COULD HAVE BEEN A BIGGER SAFETY ISSUE (ALTHOUGH I WAS IN A CAR IN A BUSY INTERSECTION CAUSING A MAJOR TRAFFIC JAM WITH MANY POTENTIAL CRASHES ALL AROUND ME -- THE HONKING HORNS AND SWERVING CARS ATTEST TO THAT -- AS I SAT WAITING TO BE PUSHED OUT OF THE WAY). *TR

Mileage: 63,500

TDI DIESEL ENGINE. ENTERED HIGHWAY, CAR STUTTERED, ENGINE DIED, DISPLAYED WORKSHOP CODE PROBLEM, GLOWPLUG LIGHT FLASHING. RESTARTED ONE TIME, TRAVELED TO PARKING AREA, ENGINE DIED AND WOULD NOT RESTART. CODE WAS P0087, FUEL PUMP PRESSURE FAILURE. NO PREVIOUS PROBLEMS OR HINTS OF THIS ISSUE. SUDDEN ENGINE FAILURE. VERY DANGEROUS, WAS DRIVING UPHILL, THE ONE RESTART ALLOWED ME TO LEAVE ROAD. DEALER NOTED NO FUEL CONTAMINATION. SYSTEM WAS PROPERLY PRIMED ON FUEL FILTER CHANGES. USED A ROSS-TECH CABLE AND SOFTWARE. REPAIR IS EXPECTED TO BE ABOUT $7000.00. PREVIOUS DIESEL 2001 MODEL WAS STILL RUNNING WITH 332,000 MILES WHEN THIS ONE WAS PURCHASED. TDICLUB.COM WEBSITE HAS NOTED MANY OF THESE FAILURES, SEARCH HPFP, HIGH PRESSURE FUEL PUMP. VW IS NOT FURNISHING PUMPS DESIGNED WITH THE US DIESEL FUEL QUALITY IN MIND. VW NEEDS TO CORRECT THIS PROBLEM, THERE HAVE BEEN A LOT OF THESE FAILURES. *TR

Mileage: 145,264

CAR FLASHED ENGINE MALFUNCTION, DIED SOON AFTER, WILL NOT START UP AGAIN. *TR

Mileage: 70,470

I HAD JUST LEFT MY VW DEALERSHIP IT HAVE AN UNRELATED ISSUES LOOKED AT, I HAD A SERVICE THAT WED. I PULLED OUT OF THE DEALERSHIP DROVE ABOUT A MILE AND MY CAR FLASHED SO KIND OF WARNING. I TURNED AROUND TO GO BACK TO THE DEALERSHIP AND IT DIED. I WAS LESS THAN A MILE AWAY FROM GETTING ON THE INTERSTATE WHERE I WOULD HAVE BEEN TRAVELING AT 70 MPH. *TR

Mileage: 68,000

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA TDI. THE CONTACT STATED THAT WHILE TRAVELING 60 MPH THE VEHICLE STALLED. THE DRIVER WAS ABLE TO MERGE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE FUEL SYSTEM HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE.

Mileage: 90,000

OVER THE PAST 18 MONTHS, THE DEALER HAS REPLACED ALL THREE OF THE DIESEL FUEL PUMPS IN MY CAR. THE FAILURES DID NOT OCCUR IN TRAFFIC, NOR WAS THE CAR TOTALLY DISABLED. THE PURPOSE OF THIS REPORT IS TO ADD MY DATA TO THE OTHER REPORTS ALREADY COLLECTED. MY CAR HAS BEEN FIXED UNDER WARRANTY SO FAR, BUT MY WARRANTY WILL EXPIRE IN 15,000 MILES. I AM CONCERNED AS TO THE LONGEVITY OF THE REPLACEMENT PARTS. *TR

Mileage: 23,864

CAR LOST POWER AND STALLED. GLOW PLUG LIGHT STARTED FLASHING. HAD THE CAR TOWED TO THE DEALER. WARRANTY REPAIR. THEY SAID IT WAS THE ACCELERATOR SENSOR, BUT THAT MADE NO SENSE TO ME. THE CAR HAS PERFORMED OKAY SINCE THEN, BUT I'M CONCERNED THE SAME THING WILL HAPPEN AGAIN. I AM NOW OUT OF WARRANTY. THIS IS A 2009 TDI JETTA WAGON. *TR

Mileage: 24,479

WHILE DRIVING DOWN THE ROAD, MY WARNING LIGHT FLASHED A COIL SYMBOL, PULLED THE CAR TO THE SIDE OF THE ROAD AND LOOKED UP THE PROBLEM IN THE MANUAL. BLINKING COIL INDICATED 'DRIVE TO LOCAL SERVICE' SO I TRIED TO CRANK THE CAR, WHICH STARTED. BEGAN TO DRIVE, BUT AS I APPROACHED A HILL AND INTERSECTION THE VEHICLE BECAME SLUGGISH AND SLOW. UPON BRAKING AT INTERSECTION, THE VEHICLE SHUT OFF. I WAS IN THE CAR WITH THREE OF MY FOUR CHILDREN, THE OLDEST IS 17 AND HAS A DL, SO I PUT HER IN THE DRIVERS SEAT AND MY 12 YEAR OLD AND I PUSHED THE CAR OUT OF THE INTERSECTION TO AVOID COLLISION. CALLED DEALERSHIP, THEY SAID TOW IT IN, AND I HAVE EXTENDED WARRANTY TO COVER DEFECTS. THE NEXT DAY I AM TOLD THAT THERE IS BAD FUEL, NOT GASOLINE BUT SWEET SMELLING DIESEL.( SC IS RUNNING CARS ON BIODIESEL WHICH HAS A SWEETER SMELL), WARRANTY COMPANY SENDING INSPECTOR. HIS REPORT SAYS HE SMELLED GASOLINE, BUT TECH SAYS IMPOSSIBLE AS THE VEHICLE WOULD NEVER HAVE GONE 450 MILES ON GASOLINE BEFORE THIS MALFUNCTION. WE FEEL THAT VW IS TRYING TO HIDE THE PROBLEM UNDER THE GAS COMPANIES AND AVOID MAJOR COST. STARING AT $8000 REPAIR BILL FOR A CAR NOW WORTH $12K. WE CANNOT AFFORD THIS KIND OF EXPENSE AS I AM SURE MOST CONSUMERS IN AMERICA WOULD CONCEDE. WE HAVE READ AND DOCUMENTED MANY CASES WHERE VW HAS REPAIRED THIS PROBLEM IN OR OUT OF WARRANTY BECAUSE OF THE DEFECTIVE PART. FEEL THAT THIS IS JUST NOW AN ISSUE WITH THE FUEL, THEY KNEW THE STANDARDS FOR HIGHWAY DIESEL WHEN THEY PUT THE PART IN THE CAR, SHOULDN'T HAVE SOLD IT IF IT WOULD NOT STAND UP TO THE PRESSURE. WILL NOT ACCEPT THIS AS OUR FAULT. CANNOT ACCEPT THIS AS OUR FAULT. *TR

Mileage: 69,500

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE AND THE CURRENT MILEAGE WAS 87,000.

Mileage: 87,000

2009 JETTA VOLKSWAGEN TDI, WITH ONLY 50500 MILES ON IT. THE CAR DIED IN THE MIDDLE OF INTERSECTION AT 35MPH. THIS WAS DURING RUSH HOUR TRAFFIC. IN THE CAR WAS ME 32, MY WIFE 36, MY DAUGHTER OF 8 YEARS OLD AND SON OF 2 YEARS OLD. IT WAS A VERY SCARY EVENT. I HAD IT TOWED TO THE NEAREST VW DEALERSHIP. IT TOOK THEM 3 DAYS TO LOOK AT THIS CAR AND AFTER I CALLED 15 TIMES, THEY TOLD ME THAT THIS FUEL PUMP HAD BEEN SLOWLY BREAKING DOWN INSIDE THE FUEL TANK, RUNNING THROUGH THE LINES AND INTO THE INJECTORS. THEY HAVE TOLD MY THIS COULD BE EXTREMELY EXPENSIVE. I HAVE ALWAYS USED CLEAN DIESEL, AND FILLED UP AT NEW GAS STATIONS. THIS WAS JUST TODAY I SPOKE WITH THEM, AND I HAVE DONE SOME RESEARCHING AND FOUND THIS TO BE CALLED HPFP ISSUE. FROM AS MANY CASES I HAVE SEEN POSTED ON THE INTERNET, THIS SHOULD DEFINITELY BE A RECALL. *TR

Mileage: 50,500

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH THE VEHICLE SUDDENLY STALLED AND AN ENGINE MALFUNCTION MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP BROKE APART INTERNALLY AND THE METAL SHAVINGS FROM THE FUEL PUMP WERE FOUND THROUGHOUT THE FUEL SYSTEM. AS A RESULT, ALL FUEL RELATED COMPONENTS NEEDED TO BE REPLACED. THERE WAS AN INVESTIGATION UNDER NHTSA ACTION NUMBER: EA11003 (FUEL SYSTEM, DIESEL) THAT MAY BE RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

Mileage: 72,000

STARTED MY CAR FOR THE SECOND TIME THAT DAY, NOTHING OUT OF THE ORDINARY. ABOUT A MILE AWAY I EXPERIENCED THE CAR SHUTTING DOWN. I DOWNSHIFTED INTO SECOND, TURNED BACK ON BUT WHEN I GAVE IT GAS IT SPUTTERED. I WAS ON THE SIDE OF THE ROAD FOR 1.5HRS WAITING FOR TOW TRUCK. MECHANICS COMPUTER DESCRIBES THE PROBLEM AS LOW FUEL PRESSURE. *TR

Mileage: 88,000

WHILE DRIVING AT 50 MPH, MY VEHICLE STOPPED ACCELERATING AND RPM WOULD NOT INCREASE ABOVE 2000RPM. THE GLOW PLUG AND CHECK ENGINE WARNING LIGHTS BOTH CAME ON. THIS ALMOST RESULTED IN AN ACCIDENT. I AVOIDED BEING HIT BY A LARGE TRUCK WHILE I WAS STALLED IN THE CENTER LANE OF A HIGHWAY. I HAD MY VEHICLE TAKEN TO THE DEALERSHIP FOR REPAIR. THE DEALERSHIP REPLACED THE FUEL RAIL SWITCH, BUT THE SAME ISSUE OCCURRED IN JUNE 2012, JULY 2012, AND AUGUST 2012. THIS APPEARS TO BE AN ISSUE RELATED TO THE HPFP (FUEL PUMP). I AM NOT VERY SATISFIED WITH THE VW DEALERSHIP'S INABILITY TO CORRECT THIS ISSUE. I LOSE FUEL PRESSURE ON A REGULAR BASIS WHICH CAUSES SAFETY CONCERNS WHILE MERGING INTO TRAFFIC. *TR

Mileage: 105,000

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE MADE A LOUD BUZZING NOISE WITH THE ILLUMINATION OF THE INSTRUMENT PANEL WARNING LIGHTS. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE FUEL PUMP FAILED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

WHILE LEAVING A CONCERT, THE VEHICLE WAS FINE LEAVING THE PARKING LOT. ONCE WE INCREASED SPEEDS TO 45 MPH, THE ENGINE COMPLETELY SHUT DOWN. THE DIALS ON THE DASHBOARD ALL FELL TO ZERO AND THE GAS PEDEL NO LONGER WORKED. WE COASTED INTO A SMALL CAMPGROUND AREA OFF TO THE SIDE OF THE ROAD. AFTER TRYING TO RESTART THE CAR THREE TIMES, IT FINALLY STARTED AND WE PROCEEDED TO GO DOWN THE ROAD, ONLY TO MAKE IT 500 MORE YARDS AND PULLED IN TO A HAY STACK PAD. AFTER NUMEROUS ATTEMPTS TO START WHILE SITTING ON THE PHONE WIHT OUR INSURANCE COMPANY, THE CAR STARTED ONCE AND DIED AFTER SITTING IDLE FOR THREE MINUTES. WE THEN ATTEMPTED TO START IT ONE LAST TIME AND DROVE 25 MPH TO THE NEAREST GAS STATION. WE ALL GOT OUT OF THE CAR, LOCKED IT UP THINKING IT MAY HAVE SOMETHING TO DO WITH AN ANTITHEFT FEATURE. WE GOT BACK IN THE CAR AND WERE ABLE TO DRIVE 41 MILES HOME AT HIWAY SPEEDS. THE FOLLOWING DAY WE DROVE 5 MILES INTO TOWN AND IT DIED AGAIN GOING 25 MPH. THE CLOSEST VOLKSWAGON IS ANOTHER 25 MILES AWAY. *TR

Mileage: 71,000

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT WAS DRIVING 45 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE HIGH PRESSURE DIESEL FUEL PUMP FAILED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS TRADED DUE TO THE DEFECT. THE FAILURE AND CURRENT MILEAGES WERE 111,000.

Mileage: 111,000

DRIVING AT LOW SPEED IN THE CITY, WHEN A ENGINE FAILURE WARNING DISPLAYED AND THE VEHICLE STARTED RUNNING ROUGH. TOOK IT TO THE DEALERSHIP AND WAS TOLD THAT THE HIGH PRESSURE FUEL PUMP FAILED SENDING METAL SHARDS THROUGHOUT THE FUEL SYSTEM. THIS HAS APPARENTLY TRIGGERED REPLACEMENT OF THE ENTIRE FUEL SYSTEM FROM THE PUMP TO THE ENGINE. AFTER RESEARCHING THIS ONLINE, I HAVE FOUND THAT THIS IS A KNOWN ISSUE. TO MY KNOWLEDGE THE HPFP'S HAVE NOT BEEN RECALLED. VW AND YOUR WEBSITE SO FAR STATES THAT THE PROBLEM IS A FUEL CONTAMINATION ISSUE, BUT I HAVE ONLY BOUGHT DIESEL FROM MURPHY USA I CONFIRMED THIS WITH RECEIPTS. ( A HIGH VOLUME DEALER IN MY AREA). THE DEALERSHIP STATES THAT THE REPAIR SHOULD BE COVERED EVEN THOUGH THE WARRANTY HAS EXPIRED. THIS IS SUSPECT TO ME. EITHER OUR FUEL STANDARDS ARE NOT PAR WITH THE REST OF THE WORLD AND NEED FURTHER REGULATION OR THE PUMPS NEED TO BE RECALLED. BUT A CAR DESIGNED TO SAVE MONEY BY CONSERVING FUEL IS NOT DOING THAT IF THE 27000 DOLLAR CAR NEEDS 10000 DOLLARS OF WORK. *TR

Mileage: 48,000

DRIVING VEHICLE THEN LOSS OF ALL POWER. HIGH PRESSURE FUEL PUMP FAILURE. *TR

Mileage: 116,525

VEHICLE IS A 2009 JETTA SEDAN - TDI (DIESEL) VEHICLE SHUT DOWN WHILE DRIVING. FLOW PLUG LIGHT FLASHED ON DASH ALONG WITH DISPLAY OF "ENGINE FAULT WORKSHOP" VEHICLE WOULD NOT RESTART. PULLED CODE OF P0087 FUEL RAIL/SYSTEM PRESSURE LOW. TOWED TO DEALER, BOUCHER VW IN FRANKLIN, WI. DEALER CONFIRMED FAULT WAS A HIGH-PRESSURE FUEL PUMP FAILURE. *TR

Mileage: 60,509

I WAS GOING DOWN THE ROAD AT APPROXIMATELY 45 MPH, THE ENGINE LOST POWER AND STALLED. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD, THEN HAVE IT TOWED. MY SPOUSE IS AN ENGINE MACHINIST, AND AFTER TALKING TO A VOLKSWAGEN DEALERSHIP, AND TAKING THE CAR APART, FOUND METAL SHAVINGS THROUGHOUT THE FUEL SYSTEM. SO FAR, HE HAS SPENT $3200 FOR PARTS WHICH HAS DEPLETED OUR SAVING ACCOUNT. HE IS SELF EMPLOYED AND I WORK PART TIME AND PART TIME STUDENT, PAYING $400 A MONTH FOR A CAR WE THOUGHT WOULD BE SAFE, DEPENDABLE AND ECONOMICAL! THIS IS CLEARLY A SAFETY ISSUE, DOCUMENTED FOR OVER 2 YEARS WITH NO RESPONSIBILITY TAKEN BY VW, WHO HAS FALSELY DENIED ANY ONGOING ISSUE OF THIS SORT. FORTUNATELY, MY HUSBAND CAN DO THE LABOR, BUT PEOPLE ARE SPENDING $8,000 TO $10,000 TO GET THIS VW PROBLEM FIXED, AND IN SOME CASES HAS HAPPENED AGAIN. THIS HIGH PRESSURE FUEL SYSTEM IS FAULTY AND UNSAFE. VW NEEDS TO TAKE RESPONSIBILITY FOR THEIR PRODUCT TO ENSURE CUSTOMER SAFETY ON THE ROADWAYS. *TR

THIS IS A VW JETTA 2009 TDI WITH 74,200 MILES. I HAVE BEEN THE ONLY OWNER. VEHICLE SUDDENLY LOST POWER AND BLACK SMOKE CAME FROM EXHAUST, RED LIGHTS ON DASHBOARD CAME ON WITH ERROR MESSAGE "ENGINE FAILURE". TECHNICIAN AT VW DEALER FOUND THE TURBO CHARGER HAD AN INTERNAL FAILURE. THE FAULTY TURBO PUMPED OIL THROUGHOUT THE EXHAUST SYSTEM INTO THE CAT CONVERTERS, AND HOSES. ALL WOULD NEED TO BE REPLACED AND COSTS $7,200. *TR

Mileage: 74,200

FOR THE SECOND TIME MY FUEL PUMP WENT OUT. ALSO FOR THE SECOND TIME I WAS ACCUSED OF USING BIO DIESEL OR REGULAR FUEL BY THE DEALER. I WAS DRIVING A LONG IT SOUNDED LIKE A GEAR WAS TUMBLING AROUND THEN A GRINDING NOISE FOLLOWED. LUCKILY I WAS A LOW RATE OF SPEED AND WAS ABLE TO PULL OFF TO A SIDE STREET WITH OUT PROBLEM. LAST WEEK THE GEAR BOX WENT OUT AS WELL. IT HAD ISSUES ON GOING IN TO REVERSE FROM DRIVE. OFTEN I WOULD HAVE TO PUT THE CAR IN TO PARK TURN IT OFF THEN RESTART TO GET IT TO GO IN TO REVERSE. *TR

Mileage: 58,897

VEHICLE STALLED WITHOUT WARNING IN THE MIDDLE OF AN INTERSECTION DURING FRIDAY AFTERNOON RUSH HOUR TRAFFIC AND WOULD NOT RESTART, NEARLY CAUSING MULTIPLE ACCIDENTS. DASHBOARD BRIEFLY FLASHED "ENGINE MALFUNCTION WORKSHOP" AND THE GLOW PLUG LIGHT ILLUMINATED PRIOR TO FAILURE. HAD VEHICLE TOWED TO JIM ELLIS VW IN CHAMBLEE, GA FOR DIAGNOSIS. DEALERSHIP CALLED WITH A DIAGNOSIS OF A FAILED HIGH PRESSURE FUEL PUMP AND STATED THAT THE ENTIRE FUEL SYSTEM WOULD NEED TO BE REPLACED DUE TO METAL SHAVINGS FOUND THROUGHOUT THE SYSTEM. ADVISED THAT REPAIRS WOULD NOT BE COVERED UNDER EXISTING 5-YEAR/60,000 MILE POWERTRAIN WARRANTY, CLAIMING THAT THE FUEL SYSTEM WAS SOMEHOW EXEMPT FROM WARRANTY COVERAGE, AND ESTIMATED $8700 TO FIX THE CAR. I CALLED VOLKSWAGEN OF AMERICA TO REPORT THE INCIDENT AND QUESTION WHY THE MANUFACTURER'S WARRANTY WOULD NOT COVER AN OBVIOUS DEFECT IN THE CAR; THEY EVENTUALLY AGREED TO COVER THE FULL COST OF REPAIRS UNDER WARRANTY. VEHICLE WAS REPAIRED WITHIN A WEEK, BUT IS NOW BACK AT JIM ELLIS VW FOR FURTHER EVALUATION AFTER THE SAME "ENGINE MALFUNCTION WORKSHOP" AND GLOW PLUG LIGHT ILLUMINATED AGAIN ONLY 30 MILES AFTER THE REPAIRS. PLEASE COMPEL VOLKSWAGEN TO RECALL THIS CLEARLY UNSAFE VEHICLE AND FIGURE OUT WHY THEIR HIGH PRESSURE FUEL PUMPS ARE FAILING CATASTROPHICALLY AT SUCH HIGH RATES AROUND THE COUNTRY. *JS

Mileage: 32,805

I WAS DRIVING OUR 2009 VW JETTA TDI AT APPROXIMATELY 60MPH AND THE DISPLAY FLASHED ENGINE MALFUNCTION AND DISPLAYED A SYMBOL INDICATING GLOW PLUG PROBLEM. THE ENGINE FELT SLUGGISH SO I PULLED OVER TO THE SIDE OF THE ROAD. I CONTACTED THE LOCAL VW DEALER AND ASKED IF I COULD STILL DRIVE IT AND HE TOLD ME YES AND TO BRING THE CAR TO THE DEALER THE FOLLOWING MORNING. I PULLED BACK ONTO THE HIGHWAY, GOT UP TO 50MPH. THEN THE VEHICLE STALLED, THEN DIED COMPLETELY. I WAS BARELY ABLE TO PULL OFF SIDE OF HIGHWAY. WE HAD THE CAR TOWED TO DEALER. THE DEALER INSPECTED THE CAR AND EXPLAINED THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED AND METAL SHAVING AND CONTAMINANTS WERE THROUGHOUT THE FUEL SYSTEM AND THAT THE ENTIRE FUEL SYSTEM WILL NEED TO BE REPLACED. THE CAR IS CURRENTLY AT THE DEALER AWAITING A THIRD PARTY INSPECTION FROM THE WARRANTY COMPANY. ALL REQUIRED VEHICLE SERVICES HAVE BEEN PERFORMED AT THE REQUIRED INTERVALS. THE DIESEL FUEL INJECTION LINES HAD RECENTLY BEEN REPLACED IN MARCH 2012 BY THE DEALER SECONDARY TO A RECALL BY VW (V5 23J9). *TR

Mileage: 93,000