2009 VOLKSWAGEN JETTA Fuel System, Diesel Problems

WIFE WENT OUTSIDE TO START HER TDI AND AFTER SITTING AND MAKING NO PROGRESS IN WARMING AND SMELLING A LOT OF UN-BURNT DIESEL SHE DECIDED TO SHUT IT OFF. AFTER SHE CAME INSIDE AND TOLD ME IT WAS NOT WARMING UP AND IT SEEMED TO BE RUNNING OUT OF FUEL VERY QUICKLY I WENT OUTSIDE TO CHECK IT OUT. I COULD SEE THAT DIESEL HAD LEAKED ONTO THE GROUND, SO I OPENED THE HOOD AND FUEL WAS DRIPPING FROM THE ENGINE MOUNTED FUEL PUMP. I LEFT IT OVERNIGHT AT THIS POINT TO MAKE SURE NO FIRES WHERE STARTED. THE NEXT MORNING I TOOK IT APART TO FIND OUT WHAT THE SOURCE OF THE LEAK AND AFTER REMOVING THE PUMP, ASSOCIATED ELECTRICAL, AND RUBBER LINES I SAW THE END OF THE PUMP HAD POPPED OUT OF ITS CRIMPED ALUMINUM CASE. THIS WAS ALLOWING DIESEL TO LEAK PAST THE RUNNING ELECTRIC PUMP AND ONTO THE RUNNING ENGINE WHICH AT THE POINT OF TURNING IT OFF HAD COVERED THE ENTIRE SERPENTINE SIDE OF THE ENGINE COMPLETELY IN FUEL. IT WAS A BOSCH PART #1K0 906 098A WE HAVE CONTACTED VW ABOUT THIS AND THEY OFFERED NO ASSISTANCE IN EITHER OFFERING TO INVESTIGATE THE LEAK OR EXPEDITING THE BUYBACK PROCESS TO REMOVE THIS VEHICLE FROM THE ROADS AND MY DRIVEWAY KNOWING THAT IT LEAKED FUEL. VW DID ACKNOWLEDGE A PRIOR RECALL ON A RUBBER FUEL SUPPLY LINE HAD BEEN PERFORMED BEFORE THE CAR WAS PURCHASED. *TR

Mileage: 101,000

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE HESITATED AND THE ENGINE STALLED. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS RELATED TO THE FUEL SYSTEM. THE VEHICLE WAS REPAIRED. THAT THE HIGH COMPRESSION FUEL PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT REFUSED TO COVER THE COSTS OF THE REPAIR. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 01/21/16*LJ *TR

Mileage: 60,000

WHILE DRIVING IN LOCAL, I WAS SO SCARED WHEN MY 09 VW JETTA SPORTWAGEN TDI SUDDENLY STOPPED, COMPLETELY OUT OF POWER. THE CAR STOPPED RIGHT BEFORE WE ENTERED THE INTERSECTION. IT COULDN'T BE ABLE TO RESTART. THERE WERE NO ENGINE LIGHT ON, NO WARNING SIGNS. THE CAR JUST COMPLETELY SHUT DOWN WITHOUT ANY SIGNS AND WE HAVE TO HAVE IT TOWED. I CONSIDER THIS AS A SERIOUS SAFETY ISSUE SINCE IF THE CAR JUST SHUT DOWN LIKE THAT WHILE ON FREEWAY, IT COULD LEAD TO MANY CAR ACCIDENTS AND DEATHS. THE DIAGNOSIS SHOWED THAT THERE IS METAL PIECES FLOW INSIDE THE FUEL LINE WHICH CAUSE FUEL SYSTEM DAMAGE AND BREAK DOWN THE HIGH PRESSURE FUEL PUMP. THIS ISSUES HAS BEEN HAPPENING TO CARS IN THE SAME MODEL WHICH HAS BEEN REPORTED OVER THE YEARS. NHTSA SHOULD HAVE SOLUTIONS FOR THIS SAFETY ISSUES WITH THESE VW'S CAR MODELS TO PREVENT SERIOUS CAR ACCIDENTS ESPECIALLY ON HIGHWAY. *TR

Mileage: 163,046

GLOW PLUG WARNING LIGHT BEGAN FLASHING AND ENGINE LOST MUCH OF ITS POWER. AFTER ABOUT 1 MINUTE OF ADDITIONAL DRIVING ENGINE STOPPED IN THE MIDDLE OF THE ROAD LEADING TO LOSS OF POWER STEERING AND BRAKES. MANAGED TO COAST CAR OFF TO SIDE OF THE ROAD AND STOP WITHOUT INCIDENT. CAR TOWED TO LOCAL MECHANIC AND DIAGNOSED AS A HIGH-PRESSURE FUEL PUMP (HPFP) FAILURE WHICH RESULTED IN METAL FLAKES CONTAMINATING THE ENTIRE FUEL SYSTEM. *TR

Mileage: 149,400

DRIVING DOWN FREEWAY AT 61MPH, ENGINE TURNS OFF. NO POWER STEERING OR BRAKES WHILE I CHANGED LANES IN HEAVY TRAFFIC TO GET TO THE SHOULDER OF THE ROAD. CAR WOULD NOT START AND HAD TO TOW TO THE DEALERSHIP. DEALER REPLACED BATTERY, PRIMED FUEL SYSTEM, GAVE CAR BACK. AFTER FIVE DAYS, CHECK ENGINE LIGHT CAME ON, SO I TOOK CAR TO DEALERSHIP. THEY REPLACED GLOW PLUG CONTROL MODULE AND GAVE CAR BACK. DRIVING DOWN HIGHWAY WHEN CAR AGAIN DIES, ENGINE TURNS OFF WITHOUT WARNING. I HAVE TO CHANGE LANES AGAIN WITH NO POWER STEERING OR BRAKES TO GET OFF THE ROAD. TOWED VEHICLE TO DEALERSHIP WHERE THEY SAY THE HIGH PRESSURE FUEL PUMP NEEDS TO BE REPLACED. THIS IS A VERY SCARY AND DANGEROUS PROBLEM TO HAVE A CAR TURN ITSELF OFF WHILE DRIVING DOWN THE FREEWAY. *TR

Mileage: 122,825

ON 11/3/2014 I DROVE MY 2009 VOLKSWAGEN JETTA TDI TO WORK ON INTERSTATE 90 , WHEN THE CARS ENGINE LIGHT CAME ON AND THE VEHICLE IMMEDIATELY STARTED TO DECREASE SPEED. BY THE TIME I FOUND A SAFE SPOT TO PULL OVER THE VEHICLE SHUT DOWN COMPLETELY. MY CAR HAD TO BE TOWED TO AN AUTOSHOP WHERE I WAS TOLD THAT MY CARS HIGHPRESSURE FUEL PUMP SHUT DOWN AND CONTAMINATED THE WHOLE FUEL SYSTEM WITH METAL FROM THE SECONDARY FUEL PUMP.I HAD PURCHASED THIS CAR USED JUST THIS FEBRUARY FOR $15000 AND NOW I HAVE TO PAY A BILL OF $7000 TO BE ABLE TO DRIVE IT AGAIN.I DID DO SOME RESEARCH AND DISCOVERED THAT I AM NOT THE ONLY DRIVER WITH A 2009 VW JETTA WHERE THE HIGHPRESSURE FUEL PUMP FAILED. *TR

Mileage: 77,055

THE CAR WAS RUNNING FINE UP TO THE TIME IT QUIT. IT STALLED IN A PUDDLE AFTER 7 DAYS OF RAIN SO I ASSUMED IT HAD GOTTEN WATER IN THE SYSTEM SOMEHOW. I HAD IT TOWED TO MY LOCAL MECHANIC. HE IN TURN CALLED THE DEALER WHO SAID THEY WERE UNABLE TO SELL HIM THE PARTS FOR THE REPAIR AND THAT I NEEDED TO HAVE IT TOWED TO THEM. I HAVE SINCE BEEN TOLD THE REPAIR WORK WILL BE BETWEEN 8 AND 10 THOUSAND DOLLARS TO REPLACE THE DIESEL FUEL SYSTEM! I TOLD THEM TO HOLD OFF SO THAT I CAN WAY MY OPTIONS. I HAVE SINCE VERIFIED THAT INDEED THE HIGH PRESSURE FUEL PUMP HAD DISINTEGRATED AND DESTROYED THE FUEL SYSTEM. *TR

Mileage: 114,000

HIGH PRESSURE FUEL PUMP FAILED (2.0L TDI CLEAN DIESEL MOTOR). THIS IS COVERED UNDER EA11003. *TR

Mileage: 167,952

MY VW JETTA TDI 2009 STALLED IN TRAFFIC IN DEC. 2010, IT WAS ONLY A YEAR OLD WITH 23,000 MILES. THE DEALER SAID I MUST HAVE PUT REG. GAS AND NOT DIESEL. I SAID I HAD RECEIPTS AND HE COULD TEST IT TO PROVE I HADN'T. THE DAMAGE WAS $8,000 FOR A NEW FUEL SYSTEM INCLUDING TANK. IT WAS CALLED A HIGH PRESSURE FUEL PUMP MALFUNCTION WITH FUEL SYSTEM CONTAMINATION. HE SAID THERE WAS METAL SHARDS THAT DISINTEGRATED THE ENTIRE FUEL SYSTEM. IT WAS COVERED UNDER WARRANTY. NOW AUGUST 7, 2014, THE EXACT SAME THING OCCURRED AND IT IS NOT UNDER WARRANTY BUT THE DEALER WILL COVER IT AGAIN FOR FREE. CHECKING ON-LINE, I SEE THIS IS A COMMON PROBLEM AND THERE NEEDS TO BE A RECALL OR WE SHOULD GET A NEW CAR. I ASKED DEALER IF HE COULD GUARANTEE IT WON'T HAPPEN AGAIN AND HE CAN'T! BUT HE SAYS VW WILL ALWAYS FIX IT FOR FREE IF IT HAPPENS AGAIN. WHAT IF IT HAPPENS AND SOMEONE DIES IN AN ACCIDENT WHEN IT STALLS ON THE FREEWAY? WILL THEY DO A RECALL ONCE SOMEONE DIES?!!!!! *TR

Mileage: 23,907

FLASHING GLOW PLUG LIGHT AND ENGINE WARNING WITH LOSS OF POWER. ENGINE DIED WITHIN SEVERAL MINUTES. COASTED TO SAFE SPOT TO PULL OFF ROAD. TOWED TO VW DEALER WHO DIAGNOSED HIGH PRESSURE FUEL PUMP (HPFP) FAILURE WITH METAL THROUGHOUT FUEL SYSTEM. *TR

Mileage: 162,000

DRIVING IN THE NEIGHBORHOOD WHEN ALL OF A SUDDEN CAR'S RPM'S GO SUPER HIGH. I TURN OFF THE VEHICLE AND IT WOULDN'T START AGAIN. HAD IT TOWED TO VW DEALER WHO HAS DIAGNOSED PROBLEM AS FULL FUEL SYSTEM BLOW OUT/FAILURE. I AM THE ORIGINAL OWNER. NO PROBLEMS PREVIOUSLY AND NO SYMPTOMS OF FUEL SYSTEM PROBLEMS PRIOR TO THIS INCIDENT. *TR

Mileage: 52,120

WHILE DRIVING, A WARNING MESSAGE BRIEFLY APPEARED STATING ENGINE MANAGEMENT MALFUNCTION FOLLOWED BY A BLINKING HEAT COIL LIGHT. THE MANUAL SAID TO TAKE TO REPAIR STATION AS SOON AS POSSIBLE, BUT WITHIN 1 MILE THE JETTA TDI LOST POWER, MY CAR ALMOST STOPPING AND EVENTUALLY LOSING ALL POWER. LUCKILY I WAS NOT ON THE FREEWAY WHERE THIS WOULD HAVE BEEN VERY DANGEROUS, AND I WAS ABLE TO PULL TO THE SIDE OF A COUNTRY ROAD, CALLING FOR A TOW TRUCK. ANALYSIS FOLLOWING INSTRUCTIONS ON A VW SERVICE BULLETIN SHOWS THE PRIMARY FUEL PUMP THAT SUPPLIES THE SYSTEM FAILED AND THE VANE PUMP RELEASED METAL INTO THE ENTIRE FUEL SYSTEM, GETTING PAST THE FILTER (ANOTHER DEFECT?) AND GOING ALL THE WAY TO THE INJECTORS. THE ENTIRE SYSTEM EXCEPT THE GAS TANK WILL NEED TO BE REPLACED. VW SAYS THIS $7000 REPAIR IS NOT UNDER WARRANTY. VW SHOULD HAVE RECALLED THE FAULTY FUEL PUMP AND FAULTY FILTER THAT ALLOWED THE METAL TO CONTINUE INTO THE ENTIRE SYSTEM. I AM BEING TOLD THAT ONE DEALERSHIP IS HANDLING 2-3 OF THESE CASES A WEEK! I FIND ON THE INTERNET THAT THIS HAS CAUSED ACCIDENTS. *TR

Mileage: 53,070

WHILE PASSING THROUGH A BUSY INTERSECTION, ENGINE SUDDENLY SHUTDOWN, WITH ENGINE FAILURE WARNING MESSAGE. WOULD NOT RESTART. PUSHED VEHICLE OUT OF INTERSECTION AND TO SHOULDER, WHERE I AWAITED TOW TRUCK. HIGH PRESSURE FUEL PUMP HAD FAILED, CONTAMINATING THE ENTIRE FUEL SYSTEM WITH SHRAPNEL, REQUIRING THE ENTIRE SYSTEM TO BE REPLACED. THIS IS IN LINE WITH FAILURE DESCRIBED IN CAMPAIGN EA11003. *TR

Mileage: 64,000

WHILE IDLING IN DRIVE THROUGH, ENGINE STARTED MAKING A RUBBING NOISE, FOLLOWED BY SUDDEN ENGINE SHUTDOWN AND "ENGINE FAILURE" WARNING MESSAGE. WOULD NOT RESTART. HAD TO PUSH VEHICLE OUT OF DRIVE THROUGH AND AWAIT TOW. VW SERVICE DEPARTMENT CONFIRMED THE HIGH PRESSURE FUEL PUMP HAD FAILED, AND THE ENTIRE SYSTEM WOULD NEED TO BE REPLACED (AS DESCRIBED IN CAMPAIGN EA11003). THIS IS THE SECOND OCCURRENCE ON THIS VEHICLE (PREVIOUS INSTANCE WAS IN NOVEMBER 2012). *TR

Mileage: 94,000

DRIVING ON I-95 AT 70 MPH, GLOW PLUG LIGHT BEGAN TO BLINK, THEN ENGINE FAILURE LIGHT CAME ON. ENGINE BEGAN TO SLOW, TURNED ONTO NEXT EXIT AND WHEN I RELEASED THE GAS PEDAL, THE ENGINE STOPPED RUNNING. WAS ABLE TO COAST TO EDGE OF ROADWAY. TOWED TO VW DEALER IN FLORENCE, SC AND WAS TOLD I HAD FUEL PUMP FAILURE AND WOULD NEED A NEW FUEL SYSTEM COSTING BETWEEN $8,000 - $10,000. *TR

Mileage: 107,337

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE AT A STOP, THE VEHICLE STALLED AND WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DIESEL FUEL PUMP FAILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 166,798. UPDATED 06/09/14*LJ 06/13/2014 *JS

Mileage: 166,798

I GOT A WARNING LIGHT ON THE INSTRUMENT PANEL INDICATING "DIESEL PARTICULATE FILTER." AFTER A FEW MINUTES, I GOT ANOTHER WARNING LIGHT INDICATING AN OVERHEAT IN THE EXHAUST SYSTEM. I IMMEDIATELY TOOK THE CAR TO THE DEALER. I WAS PRESENTED WITH A BILL FOR $6,800. I HAVE NEVER HEARD OF THAT PROBLEM IN VW'S, SO I WOULD HOPE SOMEONE WOULD LOOK INTO IT. EVERYONE WHO BUYS A VW DIESEL SHOULD KNOW THAT A POTENTIAL EXISTS THAT A CLOGGED FILTER WOULD RESULT IN A $6,800 REPAIR. *TR

Mileage: 90,000

AS THE CAR (A 2009 VW JETTA TDI) WAS ENTERING AN INTERSECTION THE HIGH PRESSURE FUEL PUMP MALFUNCTIONED (COMPLETELY) CAUSING THE CAR TO STOP IN THE MIDDLE OF THE INTERSECTION. IT COULD NOT BE RESTARTED, WAS PUSHED TO THE SIDE OF THE ROAD AND SUBSEQUENTLY TOWED TO THE DEALER. *TR

Mileage: 63,000

DRIVING AT APPROXIMATELY 65 MPH ON THE INTERSTATE ON THURSDAY MARCH 27, 2014, THE CAR BEGAN TO FLASH THE "GLOW PLUG" WARNING LIGHT ALONG WITH A MESSAGE "ENGINE FAULT WORKSHOP". AT THIS POINT IN TIME THE CAR WOULD ONLY DO ABOUT 50 MPH ON THE INTERSTATE FOR ABOUT 2 MORE MILES UNTIL I FOUND A SAFE LOCATION TO PULL OFF THE INTERSTATE. THE CARS ENGINE STALLED AS I WAS MAKING MY WAY OFF THE ROAD. I WAS UNABLE TO GET THE CAR TO START AGAIN. THE CAR WAS TOWED THE SAME DAY TO A LOCAL GARAGE OF MY CHOICE. THE TECHNICIANS TOOK FIVE DAYS TO DIAGNOSE THE PROBLEM, WHICH WAS DETERMINED TO BE A FAILED HIGH PRESSURE FUEL PUMP. I WAS TOLD THE ENTIRE FUEL SYSTEM MUST BE REPLACED IN ORDER FOR THE CAR TO RUN PROPERLY, DUE TO THE FACT THAT THE ENTIRE FUEL SYSTEM GETS CONTAMINATED WITH TINY METAL SHAVINGS WHEN THE PUMP FAILS, THE COST WAS ESTIMATED AT $8000-$10000 FROM A LOCAL VW DEALER. I CALLED THE DEALER AND EXPLAINED THE PROBLEM, THEY TOLD ME THEY ARE AWARE OF THIS ISSUE ON SOME MODELS BUT THERE ARE CURRENTLY NO RECALLS, SO NOTHING WOULD BE COVERED UNDER A WARRANTY. I AM NOT HAVING THE CAR FIXED DUE TO THE FACT THAT I DON'T HAVE THAT KIND OF MONEY AND THE CAR ITSELF IS ONLY VALUED AT AROUND $14000. MY CHOICES ARE TO LET THE BANK REPO MY CAR AND RUIN MY PERFECT CREDIT THAT I HAVE BEEN BUILDING FOR 15 YEARS, OR KEEP PAYING THE $350 A MONTH FOR A CAR THAT DOESN'T RUN FOR THE NEXT 4 YEARS. IT IS A CRIME THAT VW IS AWARE OF THIS BUT ARE CONTINUING TO ROB US UNFORTUNATE PEOPLE THAT OWN THESE CARS BECAUSE THEY WILL NOT ISSUE A RECALL OR COVER REPAIR BILLS. THANK YOU FOR YOUR TIME ON THIS SUBJECT. *TR

Mileage: 97,686

HIGH PRESSURE FUEL PUMP FAILED WHILE DRIVING ON THE FREEWAY. THIS IS THE DIESEL MODEL OF THE CAR. TDI TRIM. THE CAR SUDDENLY AT 65 MILES PER HOUR GAVE A FAILURE/WORKSHOP ERROR. TRAFFIC SLOWED DOWN AND NEEDED TO BRAKE. WHEN TRAFFIC PICKED UP, THE CAR WAS NOT ABLE TO ACCELERATE AS QUICKLY, BARELY GAINING 1MPH A SECOND. THE CAR WENT INTO LIMP MODE WITH A MAX SPEED OF 40 MPH. TOOK THE CAR TO DEALER AND WAS DIAGNOSED WITH A HIGH PRESSURE FUEL PUMP FAILURE, REQUIRING THE ENTIRE FUEL SYSTEM FLUSHED AND EVERYTHING NEAR AND AHEAD OF THE FUEL PUMP TO BE REPLACED. *TR

Mileage: 50,145

MY JETTA LOST POWER FROM GOING 60MPH TO 35-40 AND AFTER A MIN IT SHUT DOWN ON HIGHWAY. I MANAGED TO PUSH IT ON A SHOULDER AND TRIED TO START AGAIN BUT NOTHING HAPPENED. I TOWED IT AWAY TO MECHANIC AND FOUND OUT THAT MY HIGH PRESSURE FUEL PUMP SHATTERED AND RELEASED BUNCH OF TINY METAL PEACES IN TO THE FUEL FILTER AND ENGINE. MECHANIC TOLD ME THAT IT HAPPENED BECAUSE OF A DESIGN FLAW WITH THE PUMP THAT VW ADMITTED BUT HAVEN'T DONE ANYTHING ABOUT THAT. SO I'M WONDERING WHAT IF A SEMI TRUCK CAME AT THE SAME TIME AND HIT ME WOULD THEY DO SOMETHING ABOUT IT THEN? *TR

Mileage: 7,000

RE: NHTSA ACTION NUMBER EA11003 IN AUGUST 2013, WE EXPERIENCED THE SAME FUEL PUMP MALFUNCTION NOTED IN NHTSA ACTION NUMBER EA11003. VEHICLE IS A 2009 VOLKSWAGEN JETTA TDI. THE CHECK ENGINE LIGHT CAME ON STEADY AND ENGINE WAS NOT RUNNING WELL, THEN STALLED IN TRAFFIC AND WOULD NOT RESTART. VEHICLE WAS TOWED TO LOCAL VOLKSWAGEN DEALER. DEALER SERVICE DEPARTMENT INSPECTED VEHICLE AND FOUND ISSUE WAS MALFUNCTIONING HIGH PRESSURE FUEL PUMP. TOTAL REPAIR COST WAS $5232.98 TO REPLACE FUEL PUMP, WATER PUMP, AND RELATED PARTS. VEHICLE FUEL WAS ALWAYS THE PRESCRIBED ULTRA LOW SULFUR DIESEL FUEL AVAILABLE IN LOCAL FILLING STATIONS: SUNOCO, SHELL, EXXON, HESS. *TR

Mileage: 72,212

HIGH-PRESSURE FUEL PUMP FAILURE (HPFP) WHILE DRIVING ON HIGHWAY AT 60MPH MISFIRING AND STALLING GLOW PLUG LIGHT IS FLASHING AND CHECK ENGINE. *TR

Mileage: 212,000

2009 VW JETTA TDI UNABLE TO START THE VEHICLE IT WOULD CRANK BUT WILL NOT START. THE VEHICLE WAS TOWED TO THE VW DEALER AND THEY SAID THAT THE FUEL PUMP IN THE FUEL TANK FAILED. THE PUMP IN THE TANK WAS REPLACED AND STILL WILL NOT START. THE DEALER THEN SAID THAT THE HPFP HIGH PRESSURE FUEL PUMP ON THE ENGINE WAS BAD. THEY CHANGED THE PUMP AND STILL WILL NOT START. THE DEALER DOES NOT KNOW WHAT IS WRONG WITH THE VEHICLE AT THIS TIME. THEY CALLED THEIR TECH LINE AWAITING AN ANSWER. I BELIEVE THIS IS A HIGH PRESSURE FUEL PUMP FAILURE ISSUE THAT IS A KNOWN ISSUE AND WELL TALKED ABOUT ON THE VW TDI FORUMS. IF THIS IS THE ISSUE THE PUMPS AND ANY REPAIRS SHOULD BE WARRANTIED FOR THE LIFE OF THE VEHICLE AS LONG AS YOU OWN THE VEHICLE SINCE IT WAS PURCHASED NEW FROM THE DEALER. *TR

Mileage: 57,690

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE NUMBER 1 DIESEL FUEL INJECTOR FAILED AND THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT INDICATED THAT WHILE STATIONARY AT A RED LIGHT THE VEHICLE STALLED AND THE GLOW PLUG AND CHECK ENGINE LIGHT ILLUMINATED. THE FAILURE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO REPLACED THE NUMBER 1 DIESEL FUEL INJECTOR. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 156,591. UPDATED 01/29/14*LJ UPDATED 01/29/14

Mileage: 156,591

WHILE TRAVELING ON INTERSTATE THE VEHICLE LOST ACCELERATION AND LOST POWER WHILE ON EXIT RAMP. VEHICLE WAS TOWED TO NEAREST VW DEALER. INFORMED BY DEALER THAT THE HIGH PRESSURE FUEL PUMP HAD DISINTEGRATED AND SENT METAL THROUGHOUT FUEL SYSTEM AND THAT PARTS AND LABOR FOR REPAIR WOULD BE $6000-$8000. CALL TO VW FOR ASSISTANCE WAS REWARDED WITH THEIR OFFERING TO PAY FOR THE NEEDED REPAIRS. THERE WAS A LONG RECORDED HISTORY OF DEALER SERVICING AND PROOF OF ONLY DIESEL FUEL PURCHASES. NHTSA SHOULD INSURE THAT ALL TDI OWNERS BE NOTIFIED OF THIS PROBABILITY AND GIVEN THE OPPORTUNITY TO HAVE REPAIRS/REPLACEMENTS DONE BY VW. *TR

Mileage: 83,000

WHEN COMING TO STOP AT A RED LIGHT, THERE WAS AN ENGINE FAULT WORKSHOP WARNING MESSAGE AND A BLINKING YELLOW GLOW PLUG WARNING LIGHT. WHEN THE LIGHT TURNED GREEN, THE CAR FELT SLUGGISH, NEEDING EXTRA THROTTLE THAN USUAL TO GET TO 35MPH. AFTER STOPPING AT THE NEXT RED LIGHT, THE CAR WAS STUCK IN FIRST GEAR (ONLY 30 SECONDS AFTER THE WARNING LIGHT), AND I COULD ONLY GET TO 10MPH IN A 35MPH ZONE. TURNING ON MY HAZARD BLINKERS, I WAS LUCKY THAT THERE WAS A DEDICATED LEFT TURN LANE INTO A PARKING LOT, OTHERWISE I WOULD NOT HAVE BEEN ABLE TO SAFELY PULL OVER TO THE RIGHT SHOULDER FROM THE LEFT LANE BEFORE THE ENGINE DIED. *TR

Mileage: 55,318

CHECK ENGINE LIGHT AND GLOW PLUG INDICATOR LIGHT ILLUMINATE AND ENGINE GOES INTO LIMP OR SAFE MODE. HAS HAPPENED TWICE AND DEALER CANNOT FIND PROBLEM. *TR

Mileage: 190,260

TRAVELING AT HIGHWAY SPEEDS WHEN GLOW PLUG INDICATOR LIGHT STARTED FLASHING AND ENGINE POWER WAS IMMEDIATELY LOST. ENGINE FAILED TO HOLD IDLE AND STALLED WHILE CAR WAS MOVING WITH CLUTCH ENGAGED. ENGINE WAS ABLE TO RESTART AND MIL LIGHT ILLUMINATED, GLOW PLUG INDICATOR LIGHT FLASHED AND DRIVER INFORMATION SYSTEM INDICATED ENGINE MALFUNCTION. CAR HAD NO ACCELERATION AND HAD TO BE TOWED TO DEALERSHIP. VW SERVICE TECHNICIAN INDICATED FUEL PUMP FAILURE AND SHOWED EVIDENCE OF METAL FILINGS IN FUEL INJECTION SYSTEM. *TR

Mileage: 67,000

I DROVE HOME FROM WORK ON 9/28/2013 GOT OFF THE FREEWAY, CAME TO A STOP AT END OF OFFRAMP AND THE FIRST WARNING LAMP CAME ON INDICATING A GLOW PLUG FAILURE. IT CONTINUED TO RUN AND I DROVE TO A NEARBY PARKING LOT AT APPROX. 50% POWER, PARKED, CYCLED THE IGNITION FROM ON TO OFF AND BACK ON AGAIN. THIS CLEARED THE FAULT TEMPORARILY, I DROVE TOWARD HOME AND WITHIN ANOTHER 2 MILES THE SAME GLOW PLUG FAULT RETURNED ALONG WITH THE CHECK ENGINE SYMBOL AND A WARNING INDICATING WORKSHOP WAS NEEDED. THE FOLLOWING DAY I BOUGHT A CODE READER, READ THE CODES AND FOUND SEVERAL LOGGED, SOME OF WHICH IM CERTAIN WERE RESIDUAL FAULTS FROM THE ACTUAL CAUSE OF THE FAILURE WHICH WAS INDICATED BY A RECURRING "LOW FUEL RAIL PRESSURE" FAULT. I HAVE CALLED THE DEALER WHICH INSTRUCTED ME TO LOOK AT THE FUEL FILTER AND AIDED BY AN ONLINE TECH INFO BLOG I INSPECTED THE HIGH PRESSURE FUEL PUMP ACTUATOR FOR METAL DEBRIS. THE FUEL FILTER INSPECTION SHOWED SMALL, TRACE AMOUNTS OF METAL DUST WHILE THE FUEL PUMP INSPECTION SHOWED LARGER AND MORE SUBSTANTIAL METAL SHAVINGS UNDER THE ACTUATOR. THE INSPECTION OF THE TWO COMPONENTS ARE INDICATIVE AND INLINE WITH SIMILAR FINDINGS THAT PROVE HIGH PRESSURE FUEL PUMP FAILURE, IT SHOULD BE NOTED THAT NO TRACE OF GASOLINE WAS FOUND IN THIS SYSTEM AND ONLY CLEAN DIESEL FUEL WAS PRESENT DURING INSPECTION. FUEL FILTER WAS JUST CHANGED IN AUG 20 2013 AT SAME TIME AS TIMING BELT WHERE HPFP DRIVE GEAR WAS RETORQUED. I NOW HAVE A CAR THAT IS NOT FUNCTIONAL AND I'M NOT HAPPY. I BOUGHT A DIESEL FOR LONGEVITY AND HIGH FUEL ECONOMY NOT THIS. *TR

Mileage: 122,852

LEFT THE WAL-MART PARKING LOT AND THE CAR STALLED WHILE DRIVING. LUCKY NO ONE WAS BEHIND US. TRIED TO RESTART BUT THE CAR WOULD NOT START. HAD A TOW TRUCK TAKE IT TO OUR HOME. MY HUSBAND READ THE TROUBLE CODE "000135 - FUEL RAIL/SYSTEM PRESSURE P0087 - 000 - TOO LOW" LOOKED IT UP ON THE INTERNET AND FOUND THIS IS CAUSED BY THE HPFP MALFUNCTIONING. NHTSA HAS A CURRENT INVESTIGATION ONGOING ON THIS ISSUE, I HOPE YOU CAN HELP, THIS COULD HAVE BEEN VERY DANGEROUS, AS MY DAUGHTER WAS SUPPOSED TO TAKE THE CAR TO COLLEGE THIS WEEKEND AND THIS COULD HAVE HAPPENED ON THE HIGHWAY OR IN ORLANDO CITY TRAFFIC. WE HAVE HAD DIESEL CARS SINCE 1998, 2 OTHER TDIS AND MY HUSBANDS TRUCK IS A DIESEL, WE FUEL THEM AT SAM'S CLUB UNLESS WE ARE ON THE ROAD, THERE HAS NOT BEEN ANY ACCIDENTAL FUEL MIX UPS. PLEASE LET ME KNOW IF I CAN BE OF FURTHER ASSISTANCE. *TR

Mileage: 61,000

AFTER RETURNING FROM A SERVICE AT THE DEALER, MY 2009 SPORTWAGEN INSTRUMENT WARNING LIGHTS DISPLAYED A FLASHING GLOW PLUG LIGHT FOLLOWED IMMEDIATELY BY A MESSAGE TO BRING THE VEHICLE TO IN FOR SERVICE. WE WERE FOUR HOUSES DOWN FROM OUR DRIVE, AND AS WE PULLED INTO THE DRIVEWAY, THE VEHICLE SHUT OFF AND WOULD NOT RESTART. IT WAS TOWED TO THE DEALER WHO REPORTED METAL DEBRIS IN THE FUEL FILTER INDICATING A HIGH PRESSURE FUEL PUMP FAILURE AND A COST FOR REPLACEMENT PARTS (ENTIRE FUEL SYSTEM) TOTALING OVER $5000. THIS IS A CERTIFIED PRE-OWNED VEHICLE, OWNED FOR LESS THAN ONE YEAR. I CALLED AND FILED A CLAIM WITH VW USA. *TR

Mileage: 68,437

VEHICLE, 2009 VW SPORTWAGEN TDI, WAS TRAVELING BETWEEN 40-45 MPH WHEN IT SUDDENLY LOST POWER. THEN THE GLOW PLUG WARNING LIGHT CAME ON ALONG WITH THE MESSAGE 'ENGINE MALFUNCTION, WORKSTATION' DISPLAYED IN THE MULTIFUNCTION DISPLAY ON THE DASH. LUCKILY NARROWLY AVOIDED ACCIDENT AS CAR LIMPED THROUGH INTERSECTION. DEALER NOTED THAT THE PROBLEM IS DUE TO METAL SHAVINGS IN THE FUEL SYSTEM DUE TO PART FAILURE, PRESUMABLY THE HIGH PRESSURE FUEL PUMP. *TR

Mileage: 73,400

CAR IS A JETTA TDI (DIESEL ENGINE). ENGINE WARNING LIGHT APPEARED WHILE DRIVING, APPROXIMATELY 50 YARDS LATER WHILE SLOWING DOWN THE ENGINE FAILED AND WOULD NOT RESTART. CAR WAS STOPPED AT INTERSECTION ON A BUSY 5 LANE ROAD AT 5:30 PM WITH CARS COMING FROM BEHIND AND AROUND AT SPEEDS OF 45+ MPH. SHERIFF CAME TO DIVERT TRAFFIC TO PREVENT A WRECK AND ALLOW TOW TRUCK TO TOW CAR SAFELY. DEALER STATES THAT HIGH PRESSURE FUEL PUMP FAILED, RUINING FUEL SYSTEM, QUOTES POTENTIAL REPAIR COST OF $8,500. FILLED FUEL TANK 5 MILES PRIOR TO INCIDENT WITH 11 GALLONS OF DIESEL FUEL (REPUTABLE FUEL DEALER, ALMOST ALWAYS USE THIS DEALER). THERE WAS NO WARNING PRIOR TO THE INCIDENT -- NO ROUGH ENGINE OR STALLING OR TROUBLE OF ANY KIND. CAR IS DRIVEN BY ONLY ONE DRIVER AND IS WELL MAINTAINED, HAS NEVER BEEN FUELED WITH ANYTHING BUT DIESEL FROM REPUTABLE DEALERS. CAR IS USUALLY DRIVEN ON THE FREEWAY (DEALER RECOMMENDED IT SPECIFICALLY FOR A LONG FREEWAY COMMUTE). LUCKY THAT IT DIDN'T STALL AT HIGH SPEED ON FREEWAY. *TR

Mileage: 81,000

THE EXHAUST FLAP IS STICKING IN THE OPEN POSITION, THUS CAUSING WARNING LIGHT ON DASH TO COME ON. *TR

Mileage: 140,000

2009 JETTA SPORTWAGEN TDI HPFP FAILURE AND FUEL SYSTEM CONTAMINATION. FAILURE OF HPFP SENDS METAL PARTICLES THROUGHOUT FUEL SYSTEM VIA FUEL RETURN LINES. THIS IS SERIOUS AND EXPENSIVE ISSUE TO REPAIR. VW DID ACKNOWLEDGE ISSUE WITH HPFP AND REPAIRED AT THEIR EXPENSE. *TR

Mileage: 30,800

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WHILE ALL OF THE INSTRUMENT PANEL LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE IT WAS ADVISED TO THE CONTACT THAT THE DIESEL FUEL INJECTOR FAILED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. *TR

Mileage: 140,000

WE WERE DRIVING OUR 2009 VOLKSWAGEN JETTA TDI DOWN THE HIGHWAY AT 65MPH ON FRIDAY MAY 24, 2013 WHEN SUDDENLY THE CAR BEGAN TO SHAKE AND SHUDDER VIOLENTLY. IT WAS VERY SCARY AND THEN IT SEEMED THAT THE POWER WAS COMING IN AND OUT. BECAUSE OF THE SUDDEN SHAKING AND LOSS OF POWER, I HAD TO VERY QUICKLY PULL TO THE SIDE OF THE ROAD, TO AVOID CAUSING AN ACCIDENT ON A HEAVILY CONGESTED HIGHWAY ON A HOLIDAY WEEKEND. THE VEHICLE IS ALWAYS SERVICED BY THE DEALERSHIP (INCLUDING ALL OIL CHANGES) AND IS UP TO DATE ON ALL PERTINENT MAINTENANCE. THE DEALERSHIP HAS DIAGNOSED THE VEHICLE WITH A FAILED HIGH PRESSURE FUEL PUMP (HPFP) AND HAS ACCUSED US OF SOMEHOW ALLOWING METAL INTO THE DIESEL FUEL (THEY EVEN HAD SOME METAL "SAMPLES" TO SHOW ME AT THEIR SERVICE COUNTER, HOW BIZARRE). I WENT BACK TO THE FUEL STATION WHERE WE LAST FILLED UP AND SPOKE TO THE MANAGER, WHO SAID THERE HAVE BEEN NO REPORTS OF ANY ISSUES RELATED TO CONTAMINANTS OF ANY KIND IN THEIR DIESEL FUEL. WE ARE STUCK WITH A $6,000 BILL FOR A DEALER-MAINTAINED CAR THAT HAS ~83,000 MILES ON IT AND IS JUST OVER 3 YEARS OLD, IN ADDITION TO THE FRIGHT OF A VIOLENT LOSS OF THE VEHICLE'S POWER, AT HIGHWAY SPEEDS. *TR

Mileage: 83,500

I HAD JUST PULLED OFF A HIGHWAY TO TURN AROUND IN A BUSINESS DRIVEWAY/PARKING LOT. IN THE MIDDLE OF THE MANEUVER, THE ENGINE CUT OUT. I TRIED TO RESTART THE CAR NUMEROUS TIMES, BUT WAS UNABLE TO RESTART IT. I HAD TO HAVE THE VEHICLE TOWED TO THE VW DEALERSHIP AS I HAD JUST PURCHASED THE USED CAR TWO WEEKS AGO AND IT WAS A CERTIFIED VEHICLE. I JUST TALKED TO THE SERVICE DEPARTMENT TODAY AND THEY TOLD ME THAT I HAD PUT BAD FUEL IN THE VEHICLE. I HAD FILLED THE TANK ONE WEEK BEFORE WITH ULTRA LOW SULFUR DIESEL. WHEN ASKED WHAT I COULD HAVE DONE TO PREVENT THIS, I WAS TOLD THAT I SHOULD HAVE GONE TO A MAJOR BRAND OF GAS STATION - HE DID NOT EVEN ASK WHICH GAS STATION I WENT TO. HE DESCRIBED THAT THE BAD DIESEL CAUSED THE HIGH PRESSURE FUEL PUMP TO EXPLODE AND SEND METAL SHAVINGS THROUGH THE SYSTEM. THEY HAVE HAD TO REPLACE, FLUSH, OR CLEAN EVERYTHING THAT THE FUEL TOUCHED. HE SAID VW WILL COVER MOST OF THE REPAIRS, BUT I WILL BE RESPONSIBLE FOR APPROXIMATELY $450 WORTH (I DO NOT RECALL WHAT FOR). THE REPAIRS ARE CURRENTLY UNDERWAY. THE WAY THE SERVICE DEPARTMENT HANDLES THIS AMOUNTS TO SAYING THAT I WAS AT FAULT FOR PUTTING BAD DIESEL IN THE CAR, WHEREAS I HAVE NO WAY TO GAUGE THE QUALITY OF FUEL I AM PURCHASING. *TR

Mileage: 63,600

WAS DRIVING ALONG AND CAR LOST POWER, ENGINE QUIT AND WOULD NOT RESTART. HAD CAR TOWED TO DEALER WHERE THEY DIAGNOSED THE PROBLEM AS A HIGH PRESSURE FUEL PUMP FAILURE. ALL INJECTORS, FUEL LINES, AND ASSOCIATED PARTS TO BE REPLACED. TANK HAS TO BE DRAINED AND FLUSHED. DEALER SAID VOLKSWAGON WOULD COVER ALL COSTS RELEATED TO REPAIR! *TR

Mileage: 66,500

I EXITED THE INTERSTATE AND CAME TO A STOP. THE GLOW PLUG LIGHT STARTED FLASHING AND THE CAR HAD NO POWER AND STALLED. I RESTARTED THE CAR AND IT HAD NO POWER. IT STALLED AGAIN AND WOULD NOT START. I HAD IT TOWED TO A VOLKSWAGEN DEALERSHIP AND THEY FOUND THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED AND CONTAMINATED THE ENTIRE FUEL SYSTEM RESULTING IN COSTLY REPAIRS. *TR

Mileage: 140,761

DRIVING AT STEADY SPEED OF AROUND 20 MPH WHEN SUDDENLY SPEED AND RPMS DECREASED WITH GLOWPLUG LIGHT FLASHING. NOTICED A LOSS OF POWER. CAR WOULD PICK UP SPEED VERY SLOWLY. DID NOT FORCE ENGINE IN ANY WAY. 5 MINUTES LATER THE CAR DIED. TRIED STARTING CAR BACK UP BUT WOULD NOT START. HAD IT TOWED TO KNOWN LOCAL MECHANIC SHOP. WAS TOLD IT WAS A FUEL SYSTEM ISSUE IN WHICH THE FILTERS AND INJECTORS WERE BEING CLOGGED UP THEREFORE DAMAGING THE ENTIRE FUEL SYSTEM, WHICH WAS A KNOWN COMMON PROBLEM IN THIS THAT VOLKSWAGEN DID NOT ACKNOWLEDGE, AND REPAIRS WOULD COST AROUND $6K-7K TO REPLACE THE WHOLE FUEL SYSTEM. VERY UNHAPPY WITH THIS SITUATION AND DISAPPOINTED WITH VOLKSWAGEN AT THE FACT THAT NOTHING HAS BEEN DONE TO HELP THE CUSTOMERS THAT DRIVE THEIR VEHICLES CONSIDERING THE AMOUNT OF COMPLAINTS REGARDING THIS ISSUE. *TR

Mileage: 125,500

THE FUEL PUMP FAILED CAUSING THE VEHICLE TO LOOSE POWER AND COME TO A STOP ON A MAJOR HIGHWAY. THIS IS A DIESEL VW WHICH SEEMS TO BE A COMMON PROBLEM, BUT VOLKSWAGEN DID NOT ACKNOWLEDGE THAT EVEN THOUGH THE LOCAL DEALER HAS DONE 2 OF THESE SINCE JANUARY. IT IS COSTING ME 8000 TO REPLACE THE ENTIRE FUEL SYSTEM. I HAVE TAKEN CAR TO AN INDEPENDENT SHOP AND DEBATING ON MAKING REPAIRS AT THIS POINT. *TR

Mileage: 93,000

WHILE DRIVING, THERE WAS A BRIEF GRINDING NOISE, AND THE MOTOR SUDDENLY STOPPED PROVIDING POWER, THE POWER STEERING STOPPED, AND EVERY WARNING LIGHT CAME ON. FORTUNATELY I WAS ON A CITY STREET IN VERY LIGHT TRAFFIC AND COULD COAST SAFELY TO THE CURB. I TRIED TO RESTART IT, AND THE ENGINE WOULD CRANK, BUT WITHOUT IGNITION. I HAD THE CAR TOWED TO THE DEALER, AND THEY TOLD ME THAT THE HIGH PRESSURE DIESEL FUEL PUMP HAD DISINTEGRATED, AND HAD TO BE REPLACED WITH A NEW REDESIGNED ONE. THIS THEY DID AT NO COST, FOR WHICH I AM VERY GRATEFUL. *TR

Mileage: 18,000

DIESEL FUEL PUMP FAILURE WHICH CLOGGED FUEL FITTER AND INJECTION SYSTEM WHICH IN TURN CAUSED ENGINE TO CUT OUT. *TR

Mileage: 74,000

CAR APPEARED TO BE SLUGGISH AS I WAS DRIVING BACK TO THE OFFICE FROM LUNCH. AS I APPROACH THE LAST MAJOR INTERSECTION BEFORE GETTING ON THE HIGHWAY, THE CAR STARTED TO MAKE A VERY LOUD TICKING/KNOCK SOUND THAT WAS REV DEPENDENT. AS I ACCELERATED ON THE HIGHWAY TWO FAULTS CAME UP ON THE INSTRUMENT CLUSTER. THEY WERE A FLASHING GLOW PLUG LIGHT AND THE PHRASE ENGINE FAULT WORKSHOP. I WAS JUST REACHING THE SPEED LIMIT AT THIS TIME BUT POWER BEGAN TO FADE (IN HEAVY TRAFFIC, LUCKILY I HAD NOT YET MOVED INTO OTHER LANES). I MANAGED TO DRIVE AT 40 TO 45 MPH TO THE NEXT EXIT AND SAFELY PARKED THE CAR. THE CAR WAS TOWED TO THE LOCAL VW DEALER WHO NOTED THAT THE HPFP (HIGH PRESSURE FUEL PUMP) HAD FAILED AND TAKEN OUT THE ENTIRE FUEL SYSTEM (THE CAR IS DIESEL POWERED). THE DIESEL FUEL IN THE TANK WAS TESTED AND CAME BACK UNCONTAMINATED. IT HAD BEEN 54 MILES SINCE MY LAST FILL UP ON 2/2/2013. *TR

Mileage: 57,800

THIS CAR IS A VW JETTA TDI (TURBODIESEL). DRIVING ON I-96 BETWEEN LANSING AND BRIGHTON THE JETTA BEGAN TO RUN ROUGHLY WITH A LOSS OF POWER. THE TRAFFIC WAS VERY SLOW DUE TO A SNOWSTORM, SO I WAS ABLE TO CONTINUE DRIVING. THE CAR RAN INCREASINGLY ROUGH AND EVENTUALLY STOPPED. THE CAR WAS TOWED TO MY LOCAL DEALERSHIP, GERMAIN VW IN ANN ARBOR. THE REPORT WAS FUEL SYSTEM FAILURE DUE TO THE HPFP BREAKING APART. THE ENTIRE FUEL SYSTEM WILL NEED TO BE REPLACED AND THE FUEL TANK FULLY CLEANED OF METAL FRAGMENTS. *TR

Mileage: 77,000

WHILE TRAVELING AT POSTED SPEEDS CAR SUDDENLY LOST POWER, FLASHING GLOW PLUG LIGHT CAME ON IN ENGINE, CAR COULD NO LONGER MAINTAIN HIGHWAY SPEEDS. PREVIOUSLY CAR HAD NUMEROUS INSTANCES WHEN STARTING FROM A STOP HAVING HESITATION OR FAILURE TO ACCELERATE NORMALLY CREATING POTENTIAL HAZARDS WITH CROSS TRAFFIC. APPARENT FAILURE OF THE HIGH PRESSURE FUEL PUMP (HPFP) ON THE DIESEL ENGINE. THIS IS THE SECOND FAILURE OF THE HPFP IN THIS CAR, FIRST WAS REPLACED BY DEALER WARRANTY AND THEY ADVISED ME OF THE INITIAL REPLACEMENT.

Mileage: 160,042

DRIVING UP A MOUNTAIN HIGHWAY, THE CAR LOST ALL POWER (EVEN WITH THE GAS PEDAL TO THE FLOOR). ONCE PULLED OVER, THE VEHICLE WOULDN'T START AGAIN. THE HIGH PRESSURE FUEL PUMP IN THE TDI FAILED CATASTROPHICALLY AND SENT METAL SHRAPNEL THROUGHOUT THE ENTIRE FUEL SYSTEM. *TR

Mileage: 115,000

THIS IS THE SECOND COMPLAINT FILED ON THIS CAR. THE REF # FOR THE FIRST NHTSA COMPLAINT IS VOQ 10484807. ON NOV 26, 2012 (DATE TAKEN FROM DEALER REPAIR INVOICE) I PICKED THE CAR UP AT THE DEALERSHIP AFTER THE INITIAL FAILURE REPAIRS. I RESET THE TRIP METER (I DON'T REMEMBER THE EXACT MILEAGE THE VEHICLE HAD WHEN I PICKED IT UP). LATER THAT SAME DAY (26 NOV 12) I TOOK THE CAR BACK TO THE DEALERSHIP AND TOLD THEM THE ENGINE WAS MAKING A WEIRD SOUND. THE MECHANIC AGREED THAT THE ENGINE WAS MAKING A WEIRD SOUND AND SAID HE THOUGHT IT WAS THE NEW SECONDARY FUEL PUMP MAKING THE NOISE. THE DEALERSHIP AGREED TO ORDER A NEW SECONDARY PUMP FOR THE CAR AND THEY TOLD TO CONTINUE DRIVING THE CAR UNTIL THE NEW PUMP ARRIVED. ON OR ABOUT 12 DEC 2012, THE CAR SUFFERED ANOTHER RAPID DECELERATION FAILURE IDENTICAL TO THE ONE THAT OCCURRED ON 26 SEP 2012 WITH THE EXCEPTION THAT THE ENGINE DID NOT COMPLETELY QUIT. I WAS ABLE TO LIMP THE CAR HOME (TOP SPEED WAS APPROXIMATELY 20 MPH) USING SIDE STREETS AND STAYING OFF THE FREEWAY. THE TRIP METER HAD 349 MILES ON IT WHEN I GOT HOME. I CALLED THE DEALERSHIP AND HAD THE CAR TOWED TO THEM. THEY REPLACED THE FUEL TANK PUMPS (APPARENTLY THERE ARE TWO PUMPS IN THE FUEL TANK). WHILE THEY WERE TEST DRIVING THE VEHICLE, TO RETURN IT TO ME, THEY EXPERIENCED A RAPID DECELERATION (FROM THEIR DESCRIPTION IT APPEARED AS THE SAME FAILURE I HAD JUST EXPERIENCED). THE DEALERSHIP CALLED ME AND TOLD ME THEY WERE AT A LOSS TO EXPLAIN THE FAILURE AND THEY WOULD HAVE TO CALL THE VW TECH LINE FOR HELP. VW TOLD THEM THEY THOUGHT THE PROBLEM WAS THE HPFP. IN TOTAL, ALL THREE FUEL PUMPS WERE ONCE AGAIN REPLACED. TO VW AND HOY-FOX CREDIT THESE REPAIRS WERE DONE AT NO COST TO ME (EXCEPT FOR THE TOW BILL). THE CAR IS NOW ON ITS THIRD HPFP IN LESS THAN FOUR MONTHS. BOTTOM LINE, IN MY OPINION, THE VW TDI HPFP IS A SAFETY HAZARD AND SHOULD BE RECALLED. *TR

Mileage: 43,176

JETTA WAGON TDI CLEAN DIESEL VEHICLE WAS BEING DRIVEN ABOUT 35 MPH ON BUSY ROAD WITH FULL TANK OF FUEL. VEHICLE STARTED STUMBLING AND LOSING POWER. WITHIN 30 SECONDS OF STUMBLING VEHICLE THEN STALLED. INITIALLY WAS ABLE TO BE RESTARTED BUT WAS STUMBLING SEVERELY AND WAS ONLY ABLE TO CREEP A FEW FEET BEFORE STALLING. VEHICLE WAS UNABLE TO BE RESTARTED AND HAD TO BE TOWED 23 MILES TO NEAREST DEALERSHIP WHERE THE INTERCOOLER (CHARGE COOLER) WAS FOUND TO HAVE ICED UP AND CONTAIN ICE AND WATER. THIS SEEMS TO BE KNOWN ISSUE WITH THE VEHICLE AS VW HAS A TSB OUT ON THE ISSUE. THE DEALERSHIP STATED THAT THEY ACTUALLY HAD ANOTHER VEHICLE WITH THE SAME ISSUE COME IN THE DAY AFTER OURS AND LAST WINTER HAD MANY WITH THIS ISSUE. THIS APPEARS TO BE A KNOWN ISSUE AND IS CLEARLY A SAFETY ISSUE IF IT CAN CAUSE THE VEHICLE TO SUDDENLY AND UNPREDICTABLY LOOSE POWER AND STALL. VW TSB # 21 11 06 / 2025464 REFERENCES THIS ISSUE. *TR

Mileage: 44,000

VW VOLKSWAGEN JETTA SPORTWAGEN TDI 2009. WAS DRIVING ABOUT 35 MPH WHEN ENGINE LOSES MOST OF ITS POWER. A GLOW PLUG INDICATOR LIGHT TURNED ON AND I SAW AN ENGINE FAULT/WORKSHOP ERROR. I QUICKLY TURNED ONTO A SIDE STREET AND STOPPED THE ENGINE. AFTER A COUPLE MINUTES I RESTARTED THE CAR BUT IT STILL HAD LOW POWER. AFTER ABOUT 10 SECONDS IT STALLED AND COULD NOT BE RESTARTED. HAD IT TOWED TO A VW DEALERSHIP AND 5 DAYS LATER THEY RAN DIAGNOSTICS AND SAID IT WAS A FAILED FUEL PUMP AND THAT METAL SHARDS WERE THROUGHOUT THE FUEL SYSTEM AND EVERYTHING NEEDED TO BE REPLACED. *TR

Mileage: 86,500

I STARTED MY CAR AND FOR THE FIRST TIME EVER, IT HESITATED AND FAILED TO START. I RESTARTED MY CAR AND IT STARTED. I PROCEEDED TO DRIVE HOME AND ABOUT A HALF MILE INTO THE DRIVE IT HESITATED AND LOST MUCH OF ITS POWER. A FLASHING GLOW PLUG WARNING LIGHT CAME ON AND THEN A QUICK MESSAGE ON THE DISPLAY ABOUT AN ENGINE FAILURE AND BRING TO SERVICE. I WAS ABOUT A MILE FROM MY VW DEALERSHIP AND DROVE TOWARDS IT. ABOUT A QUARTER OF A MILE LATER, THE CAR (STILL HESITATING - NOW I KNOW IT IS CALLED "LIMP MODE") MADE A GRINDING NOISE FROM THE PASSENGER SIDE OF THE ENGINE BAY, AND THE CAR LOST ALL POWER AND STOPPED IN TRAFFIC. I HAD TO HAVE IT TOWED TO THE DEALERSHIP, WHERE THEY DIAGNOSED A HIGH PRESSURE FUEL PUMP FAILURE. THE ENTIRE FUEL SYSTEM (FUEL TANK, 3 PUMPS, ALL FUEL LINES, COMMON RAIL FUEL DELIVERY SYSTEM, FUEL FILTER HOLDER, FUEL FILTER, FUEL INJECTORS) WERE REPLACED UNDER POWER TRAIN WARRANTY. I AM THE ONLY PERSON TO FILL THIS CAR WITH DIESEL FUEL AND ALWAYS DO SO AT REPUTABLE STATIONS. THE FUEL WAS TESTED AND DID NOT CONTAIN GASOLINE OR ANY ADDITIVES. THIS CAR WAS FIRST PURCHASED IN NORTH CAROLINA AND IS A US VEHICLE. I BOUGHT IT FROM THE ORIGINAL OWNER (AT 6200 MILES) AND DROVE IT TO CANADA. IT IS REGISTERED IN ONTARIO. I HAVE HAD ALL SERVICE DONE IN BUFFALO NY AT NORTHTOWN VW WHILE UNDER WARRANTY AND THIS REPAIR WAS ALSO PERFORMED (AS PER VW OF AMERICA RESTRICTIONS) IN BUFFALO NY. I HAD TO PAY THE EXPENSE OF HAVING IT TOWED FROM TORONTO TO BUFFALO. *TR

Mileage: 42,600

WHILE DRIVING THE DASH WARNING LIGHTS ILLUMINATED AND THE CAR STALLED CAUSING COMPLETE LOSS OF ALL POWER STEERING ALMOST CAUSING ME TO LOSE CONTROL AND WRECK. I WAS ABLE TO STEER CAR TO SIDE OF ROAD AND STOP. ONCE STOPPED WAS ABLE TO GET CAR TO RESTART BUT WAS BARELY ABLE TO DRIVE HOME (PERIODICALLY DIED AND HAD TO RESTART, WOULDN'T STAY RUNNING OR IDLE). HAD CAR TOWED TO REPAIR SHOP. THEY HAVE DIAGNOSED PROBLEM AS LOW RAIL FUEL PRESSURE CAUSED BY FAILED HIGH PRESSURE FUEL PUMP. THIS FAILURE CAUSED METAL SHAVINGS TO BE DISPERSED THROUGHOUT ENTIRE FUEL SYSTEM. I'M TOLD THAT THE HP FUEL PUMP, LOW AND HIGH PRESSURE FUEL REGULATORS, AND TANK FUEL PUMP ALL MUST BE REPLACED ALONG WITH A COMPLETE REMOVAL AND CLEANING OF ALL FUEL SYSTEM COMPONENTS. ESTIMATED COST TO REPAIR IS BETWEEN $7,000 AND $10,000. THIS CAR IS A DIESEL TDI. *TR

Mileage: 86,000

CAR STALLED 5 TIMES OVER A TWO DAY PERIOD DUEL TO A FAILURE OF THE FUEL PUMP. DASH BOARD WARNING SAID "ENGINE FAULT WORKSHOP" AND GLOW PLUG WARNING LIGHT CAME ON. OWNER MANUAL SAID TO BRING INTO SHOP SOON. DEALERSHIP FOUND METAL SHAVINGS THROUGHOUT THE FUEL SYSTEM THAT WAS CAUSED BY A FAILED HIGH PRESSURE FUEL PUMP. THE WARNING LIGHTS FIRST CAME ON WHEN THEIR WAS A NEAR EMPTY CONDITION IN THE FUEL TANK. I HAVE HEARD THAT THIS HAS HAPPENED TO OTHERS WHEN FUEL IS LOW. COST FOR REPAIR WOULD HAVE BEEN AROUND $6000, BUT VW WARRANTY COVERED THIS. IF THIS STALL HAD HAPPENED ON THE INTERSTATE IT WOULD HAVE BEEN VERY DANGEROUS. AS IT WAS I HAD A POLICE CAR PUSH ME OUT OF AN INTERSECTION DURING RUSH HOUR TO A SAFE SPOT.

Mileage: 37,365

ON SEPTEMBER 26, 2012 WHILE TRAVELING IN ARKANSAS, EASTBOUND ON INTERSTATE 30, AT 75 MILES PER HOUR, MY 2009 VW JETTA SPORTS WAGEN TDI SUFFERED A HIGH PRESSURE FUEL PUMP FAILURE. I WAS TOLD BY THE LITTLE ROCK VW DEALERSHIP THAT I HAD CONTAMINATED FUEL. I FILED AN INSURANCE CLAIM. THE INSURANCE COMPANY HAD AN INDEPENDENT LAB DO AN ANALYSIS ON THE FUEL. THE INSURANCE COMPANY DENIED MY CLAIM BECAUSE THE FUEL WAS NOT CONTAMINATED. THE INSURANCE COMPANY INFORMED ME THAT THE NHTSA HAS REVIVED NUMEROUS COMPLAINTS ABOUT HIGH PRESSURE FUEL PUMP FAILURES ON VOLKSWAGEN TDI ENGINES. I WANT TO ADD MY VEHICLE TO THAT LIST WITH AN INDEPENDENT LAB ANALYSIS STATING THAT THE FUEL WAS NOT CONTAMINATED. IT IS DEFINITELY A SAFETY HAZARD WHEN YOUR VEHICLE STOPS ON A CONGESTED HIGHWAY. ADDITIONALLY, WITH REPAIR BILLS FOR THIS FAILURE RANGING FROM $6,000 TO $10,000 THE NHTSA SHOULD REQUIRE VW TO RECALL THEIR VEHICLES WITH THE TDI ENGINES. *TR

Mileage: 42,000

I WAS ON THE EXIT RAMP OF THE INTERSTATE AND THE GO TO WORKSHOP WARNING CAME ON ALONG WITH THE GLOW PLUG WARNING LIGHT. VEHICLE LOST POWER, I WAS ABLE TO GET TO A SIDE STREET AND TURNED OFF VEHICLE, IT RESTARTED AND SEEMED FINE DROVE ABOUT 2 MILES AND STOPPED FOR A LIGHT, CAR STALLED AND WARNING LIGHTS CAME BACK ON. CAR DID NOT RESTART HAD PUSH TO SIDE OF ROAD AND TOW HOME. TOWED TO DEALER FIRST OF WEEK. FOUND TO BE HIGH PRESSURE FUEL PUMP FAILURE OF THE DIESEL ENGINE. THIS IS THE SECOND ONE TO GO BAD FIRST ONE AT 135380 MILES AND NOW AT 228605 MILES ONLY 93225 MILES ON REPAIR JOB. VW REPAIRED THE FIRST ONE, REPLACED ENTIRE FUEL SYSTEM AT NO CHARGE, DO TO FAULTY HPFP. EVEN THOUGH THIS PUMP HAS LESS MILES THEY WILL NOT HELP WITH REPAIR COST. BOTH TIMES CAR DIED AT A MAJOR INTERSECTION AND HAD TO BE PUSHED TO SIDE OF ROAD. *TR

Mileage: 228,605

I WAS ON THE EXIT RAMP OF THE INTERSTATE AND THE GO TO WORKSHOP WARNING CAME ON ALONG WITH THE GLOW PLUG WARNING LIGHT. VEHICLE LOST POWER, I WAS ABLE TO GET TO A SIDE STREET AND TURNED OFF VEHICLE, IT RESTARTED AND SEEMED FINE DROVE ABOUT 2 MILES AND STOPPED FOR A LIGHT, CAR STALLED AND WARNING LIGHTS CAME BACK ON. CAR DID NOT RESTART HAD PUSH TO SIDE OF ROAD AND TOW HOME. TOWED TO DEALER FIRST OF WEEK. FOUND TO BE HIGH PRESSURE FUEL PUMP FAILURE OF THE DIESEL ENGINE. THIS IS THE SECOND ONE TO GO BAD FIRST ONE AT 135380 MILES AND NOW AT 228605 MILES ONLY 93225 MILES ON REPAIR JOB. VW REPAIRED THE FIRST ONE, REPLACED ENTIRE FUEL SYSTEM AT NO CHARGE, DO TO FAULTY HPFP. EVEN THOUGH THIS PUMP HAS LESS MILES THEY WILL NOT HELP WITH REPAIR COST. BOTH TIMES CAR DIED AT A MAJOR INTERSECTION AND HAD TO BE PUSHED TO SIDE OF ROAD. *TR

Mileage: 135,380

TDI DIESEL ENGINE. ENTERED HIGHWAY, CAR STUTTERED, ENGINE DIED, DISPLAYED WORKSHOP CODE PROBLEM, GLOWPLUG LIGHT FLASHING. RESTARTED ONE TIME, TRAVELED TO PARKING AREA, ENGINE DIED AND WOULD NOT RESTART. CODE WAS P0087, FUEL PUMP PRESSURE FAILURE. NO PREVIOUS PROBLEMS OR HINTS OF THIS ISSUE. SUDDEN ENGINE FAILURE. VERY DANGEROUS, WAS DRIVING UPHILL, THE ONE RESTART ALLOWED ME TO LEAVE ROAD. DEALER NOTED NO FUEL CONTAMINATION. SYSTEM WAS PROPERLY PRIMED ON FUEL FILTER CHANGES. USED A ROSS-TECH CABLE AND SOFTWARE. REPAIR IS EXPECTED TO BE ABOUT $7000.00. PREVIOUS DIESEL 2001 MODEL WAS STILL RUNNING WITH 332,000 MILES WHEN THIS ONE WAS PURCHASED. TDICLUB.COM WEBSITE HAS NOTED MANY OF THESE FAILURES, SEARCH HPFP, HIGH PRESSURE FUEL PUMP. VW IS NOT FURNISHING PUMPS DESIGNED WITH THE US DIESEL FUEL QUALITY IN MIND. VW NEEDS TO CORRECT THIS PROBLEM, THERE HAVE BEEN A LOT OF THESE FAILURES. *TR

Mileage: 145,264

I WAS STOPPED AT A TRAFFIC LIGHT ON A BUSY STREET WHEN MY JETTA TDI SPORT WAGON MADE A LOUD RUMBLING NOISE AND STALLED. IT WOULD NOT RESTART AND WAS TOWED TO THE DEALER. THE DEALER FOUND METAL SHAVINGS IN THE FUEL SYSTEM AND SUGGESTED THIS WAS DUE TO GAS CONTAMINATION OF THE DIESEL FUEL SINCE I HAD JUST FUELED MY CAR. HOWEVER THE DIESEL FUEL WAS NOT CONTAMINATED WITH GAS AND THE DEALER REPLACED THE ENTIRE FUEL SYSTEM, BLAMING THIS ON A PUMP FAILURE. I'M GLAD IT DID NOT HAPPEN 15 MIN EARLIER WHEN I WAS TRAVELING 55MPH. *TR

Mileage: 47,500

ROUGH ACCELERATION WITH STALLING AND LURCHING, PARTICULARLY WITH QUICK MANEUVERS. THIS HAS BEEN AN ONGOING PROBLEM, JUST IDENTIFIED BY THE DEALER AT THE CAR'S 60K SERVICE CHECK, SO DATES AND MILEAGE ENTERED ARE ESTIMATED. THEY FOUND METAL FILINGS THROUGHOUT THE FUEL SYSTEM AND SAID THAT THE HIGH PRESSURE FUEL PUMP HAD BEEN GROUND UP INTERNALLY. THEY STATED THAT VW WAS AWARE OF THIS ISSUE, ALTHOUGH THIS ISSUE HAD NOT BEEN MENTIONED AT TWO PREVIOUS VISITS FOR FUEL CHANGES AND SERVICING BY ANOTHER LOCAL DEALER. I THOUGHT IT WAS JUST SOME AIR IN THE FUEL LINE. THEY SPECIFICALLY DID NOT MENTION ANYTHING ABOUT A NHTSA INVESTIGATION, WHICH I EVENTUALLY FOUND ON THE SAFERCAR WEBSITE (NHTSA ACTION NUMBER : EA11003). THEY DID SAY THAT VW WANTED ALL THE PARTS THAT THEY ARE REPLACING, INCLUDING FUEL PUMPS, SOME LINES, FUEL FILTER, AND FUEL INJECTORS. WORK IS TO BE COMPLETED ON OCTOBER 30, 2012. *TR

Mileage: 40,000

CAR FLASHED ENGINE MALFUNCTION, DIED SOON AFTER, WILL NOT START UP AGAIN. *TR

Mileage: 70,470

I HAD JUST LEFT MY VW DEALERSHIP IT HAVE AN UNRELATED ISSUES LOOKED AT, I HAD A SERVICE THAT WED. I PULLED OUT OF THE DEALERSHIP DROVE ABOUT A MILE AND MY CAR FLASHED SO KIND OF WARNING. I TURNED AROUND TO GO BACK TO THE DEALERSHIP AND IT DIED. I WAS LESS THAN A MILE AWAY FROM GETTING ON THE INTERSTATE WHERE I WOULD HAVE BEEN TRAVELING AT 70 MPH. *TR

Mileage: 68,000

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE MALFUNCTION ENGINE WARNING LIGHT FLASHED ON THE DASHBOARD AS THE VEHICLE STALLED. THE CONTACT WAS ABLE TO MOVE THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT TOWED THE VEHICLE TO A DEALER. THE DEALER STATED THAT THE ENTIRE FUEL SYSTEM NEEDED TO BE REPLACED DUE TO METAL FLAKES ENTERING THE FUEL SYSTEM WHEN THE FUEL PUMP MALFUNCTIONED. THE FAILURE MILEAGE WAS 115,986. UPDATED 11/14/12*LJ UPDATED 11/15/12

Mileage: 115,986

OVER THE PAST 18 MONTHS, THE DEALER HAS REPLACED ALL THREE OF THE DIESEL FUEL PUMPS IN MY CAR. THE FAILURES DID NOT OCCUR IN TRAFFIC, NOR WAS THE CAR TOTALLY DISABLED. THE PURPOSE OF THIS REPORT IS TO ADD MY DATA TO THE OTHER REPORTS ALREADY COLLECTED. MY CAR HAS BEEN FIXED UNDER WARRANTY SO FAR, BUT MY WARRANTY WILL EXPIRE IN 15,000 MILES. I AM CONCERNED AS TO THE LONGEVITY OF THE REPLACEMENT PARTS. *TR

Mileage: 23,864

CAR LOST POWER AND STALLED. GLOW PLUG LIGHT STARTED FLASHING. HAD THE CAR TOWED TO THE DEALER. WARRANTY REPAIR. THEY SAID IT WAS THE ACCELERATOR SENSOR, BUT THAT MADE NO SENSE TO ME. THE CAR HAS PERFORMED OKAY SINCE THEN, BUT I'M CONCERNED THE SAME THING WILL HAPPEN AGAIN. I AM NOW OUT OF WARRANTY. THIS IS A 2009 TDI JETTA WAGON. *TR

Mileage: 24,479

ENGINE WARNING LIGHT GOES ON, CAR SHUTS DOWN. DEALER SAYS IT IS THE EMISSION FLAPPER ON THE EXHAUST SYSTEM AND A NEW ONE COSTS $918 DOLLARS. VW CUSTOMER SERVICE CAN'T AND WILL NOT DO A THING ABOUT IT. THE DEALER KEEPS A STOCK ON THIS EXHAUST FLAPPER AND COULD DO THE JOB RIGHT AWAY. VW KNOWS THE PROBLEM IS OUT THERE , AND RIGHT NOW IT PROVES TO BE A PROFITABLE ONE FOR THEM. *TR

Mileage: 58,000

VEHICLE STALLED AND WOULD NOT RESTART WHILE WAITING IN THE LEFT TURN LANE OF EUCLID AVE IN BAY CITY, MICHIGAN. VEHICLE WAS TOWED TO THELEN VW SERVICE 0.5 MILES AWAY. I WAS ALLOWED TO REMOVE PERSONAL ITEMS WHILE TECH WAS INVESTIGATING. HE SHOWED ME THE FILTER AND THERE WAS A LITTLE BIT OF METAL SHAVINGS. HE THEN OPENED A PORT ON THE PUMP AND FOUND A LOT OF METAL SHAVINGS. THE TECH THEN SAID THE PUMP FAILED AND THE ENTIRE FUEL SYSTEM WOULD NEED TO BE REPLACED. THE SERVICE REP SAID HE WOULD TALK TO VW TO SEE WHAT NEEDS TO BE DONE NEXT. THIS INFORMATION IS ALL I KNOW AS OF THE END OF THE DAY ON 9/18/2012. *TR

Mileage: 91,504

WE WERE DRIVING ON A TWO LANE HIGHWAY. THE CRUISE CONTROL WAS SET. OUT OF NOWHERE THE CAR JUST QUIT. THE GAUGES WENT TO ZERO. THE CAR DIDN'T HAVE POWER. WE COASTED UNTIL WE FOUND A CLEARING WHERE WE COULD PULL OFF THE ROAD. WE WERE ABLE TO APPLY THE BRAKES TO COME TO A COMPLETE STOP. WE WERE VERY LUCKY WE WERE ABLE TO COAST FAR ENOUGH TO FIND A SPOT TO PULL OFF. THERE WAS NOT AN EMERGENCY LANE ON THE ROAD. THE CLOSEST TOWN WAS 18 MILES AWAY. WE PUT THE CAR IN PARK AND TRIED TO START IT WITHOUT ANY LUCK. AFTER AWHILE IT DID TURN BACK ON AND WE WERE ABLE TO DRIVE TO THE DEALERSHIP. *TR

Mileage: 104,000

I WAS DRIVING MY 2009 VW JETTA TDI ON I-81 N. NEAR THE WYTHEVILLE EXIT MY ENGINE MALFUNCTION LIGHT CAME ON. THE CAR IMMEDIATELY BEGAN TO LOSE SPED AND POWER. I WAS ABLE TO COAST UP THE EXIT RAMP AND INTO THE EXXON STATION. I TURNED OFF THE CAR. THE CAR WOULD NOT RESTART. THERE WERE NO VW DEALERS WITHIN 80 MILES SO I HAD IT TOWED TO A CHRISTIANSBURG, VA SHOP THAT WORKS ON VW'S. ITS NAME IS CAR FORCE. THEY SAID IT WAS THE FUEL LOAD LIFT. THEY PUT IN THE PART AND IN STILL WOULD NOT START. AFTER FURTHER INVESTIGATION IT WAS FOUND THAT EVERYTHING, INCLUDING THE FUEL PUMP, WAS DAMAGED. I HAD IT TOWED ANOTHER 40 MILES TO ROANOKE, VA. THE COST TO REPAIR IS $7,000 - $10,000. *TR

Mileage: 64,370

THIS IS THE TDI MODEL. GLOW PLUG LIGHT CAME ON. THEN CAR LOST POWER, AND ENGINE WARNING LIGHT CAME ON. CAR DIED ON EXIT RAMP AND WOULDN'T RESTART. HIGH PRESSURE FUEL PUMP DIED SENDING METAL SHARDS THOUGHOUT SYSTEM. *TR

Mileage: 44,000

FELT A SHUDDER IN THE DRIVE TRAIN; A FEW SECONDS LATER THE GLOW PLUG LIGHT BEGAN TO FLASH; THE MULTI-FUNCTION COMPUTER FLASHED THAT THERE WAS AN ENGINE FAULT AND TO SERVICE THE ENGINE; THE ENGINE SHUTDOWN AND I PULLED OVER TO THE SIDE OF THE ROAD; ENGINE WOULD NOT RESTART; DEALER ANALYSIS REVEALED THE HIGH PRESSURE FUEL PUMP FAILED APPARENTLY SENDING SHARDS OF METAL PARTICLES DOWNSTREAM OF THE PUMP; PUMP AND OTHER HARDWARE DOWNSTREAM OF THE PUMP ARE SCHEDULED FOR REPLACEMENT *TR

Mileage: 37,002

2009 VOLKSWAGEN JETTA TDI. VEHICLE RAN OUT OF DIESEL FUEL, UPON FILLING WITH NEW FUEL VEHICLE FAILED TO START. VEHICLE WAS TOWED TO VOLKSWAGEN DEALER TO PERFORM REPAIRS. DEALERSHIP INFORMED ME THE FUEL INJECTION PUMP WENT OUT AND THE ENTIRE FUEL SYSTEM NEEDED REPLACEMENT AT A TOTAL COST OF $8600.00. DUE TO THE FUEL INJECTOR PUMP GOING OUT CAUSED METAL SHAVINGS TO ENTER THE ENTIRE FUEL SYSTEM AND ALLEGEDLY REQUIRING A COMPLETE SYSTEM REPLACEMENT. SIMPLY BECAUSE THE VEHICLE RAN OUT OF FUEL. PEOPLE RUN OUT OF FUEL EVERY DAY AND ARE NOT PUT IN MY CURRENT SITUATION WITH MY VOLKSWAGEN. THIS MUST BE FAULTY ENGINEERING TO RESULT IN A COMPLETE FUEL SYSTEM REPLACEMENT FOR THE SOLE REASON OF RUNNING OUT OF DIESEL FUEL. WHAT I WAS TOLD BY THE DEALERSHIP O THE NECESSARY REPAIRS AND COSTS ARE ABSURD. ANY HELP IS APPRECIATED. THANK YOU. *TR

Mileage: 93,238

ABRUPT DECELERATION TO 30MPH FROM 50MPH D/T VEHICLE IN FRONT OF ME HITTING THEIR BRAKE AND TURNING. THEN I ACCELERATED TO GET BACK TO THE POSTED SPEED OF 50MPH. WHEN DEPRESSING ACCELERATOR AT APPROX 40MPH HEARD A LOUD "POP", LOSS OF POWER, GLOW LIGHT ON DASH CAME ON AND WARNING. LOSS OF POWER WITH 3 CARS COMING BEHIND ME SO I QUICKLY MOVED TO THE SHOULDER AND RESTARTED THE CAR. CAR TURNED OVER BUT WAS IN "LIMP" MODE - I WAS LESS THAN 1 MILE FROM MY HOUSE, SO I PULLED OUT AND "LIMPED" HOME. CONTACTED VW ON MONDAY 11/14/11 AND MY DEALERSHIP. THE CAR WAS FLAT BEDDED TO THE DEALERSHIP AND HPFP FAILURE WAS DIAGNOSED, VW PAID IN FULL FOR COMPLETE REPLACEMENT OF ENTIRE FUEL SYSTEM. *TR

Mileage: 45,445

I WAS DRIVING MY 2009 VOLKSWAGEN VW JETTA TDI DIESEL AND IT STALLED WHILE DRIVING. THANK GOD IT DIDN'T STALL WHILE DRIVING AT A HIGHER SPEED AROUND A CORNER WITH ONCOMING TRAFFIC !!! I HAD IT TOWED TO MY PLACE AND PLUGGED IN MY OBD READER AND GOT 2 CODES, PO47A (UNDEFINED CODE) AND PO191 (FUEL RAIL PRESSURE SENSOR CIRCUIT RANGE/PERFORMANCE). I DID SOME RESEARCH ONLINE AND DECIDED TO TRY AND REPLACE MYSELF, THE EXHAUST PRESSURE SENSOR #2 AND THEN LATER THE FUEL RAIL PRESSURE SENSOR WITH NO LUCK EITHER WAY. SO I DECIDED TO TOW IT THE MY LOCAL VW DEALER AND THE WORST POSSIBLE CASE SCENARIO WAS THE OUTCOME. THE DEALER SAID IT WOULD COST $ 6,500.00 TO REPAIR AND THAT THE ENTIRE FUEL SYSTEM WOULD HAVE TO BE REPLACED DUE TO FUEL (METAL) CONTAMINATION AND A BAD HIGH PRESSURE FUEL PUMP. UNDER MY RESEARCH ONLINE I'VE FOUND THAT MANY CUSTOMER'S OF 2009-2012 HAVE HAD THE SAME PROBLEM'S THAT VW WILL NOT RECALL. I'M WRITING THIS IN HOPE THAT SOMEONE MAY THESE MANY COMPLAINTS AND FORCE THE GREAT VW EMPIRE TO RECALL THESE PROBLEMS BEFORE PEOPLE, FAMILIES , AND CHILDREN ARE SEVERELY HURT, HANDICAPPED, AND/OR KILLED. I INVITE ANYONE WHO READS THIS AND ALL THE OTHER SIMILAR COMPLAINTS OF THESE VEHICLES TO TAKE THIS VERY SERIOUSLY AND THINK ABOUT IF SOMEONE YOU LOVE OR CARE ABOUT WAS OR CAN BE HURT, INJURED, HANDICAPPED, OR KILLED BECAUSE VW WANTS TO MAXIMIZE THEIR PROFITS !!!!! SHAME ON VW AND SHAME ON ANYONE WHO HAS THE POWER OR AUTHORITY TO POSSIBLY DO SOMETHING ABOUT THIS AND DOESN'T DO ANYTHING !!!!! *TR

Mileage: 102,000

A CATASTROPHIC FAILURE OF THE HIGH PRESSURE FUEL PUMP LEFT MY WIFE WITHOUT POWER AS SHE WAS DRIVING IN TRAFFIC. THERE WAS NO PRECEDING INDICATION AND IN OTHER CIRCUMSTANCES COULD HAVE CAUSED A TRAFFIC ACCIDENT. WHEN THE HPFP FAILED, ALL NON-ELECTRICAL POWER FAILED WITH A POTENTIAL FOR SIGNIFICANT CONTROL AND BRAKING PROBLEMS. *TR

Mileage: 76,000

2009 TDI JETTA HIGH PRESSURE FUEL PUMP. THREE PUMPS HAVE BEEN PUT IN AND IT KEEPS FAILING ON THE HIGHWAY TWICE AND WAS EXTREMELY DANGEROUS AND I AM OVER WARRANTY AND IT SEEMS TO BE A FAULTY DESIGN. DON'T KNOW WHAT STEPS TO TAKE HERE THEY HAVE HAD MY CAR FOR ALMOST 90 DAYS. *TR THE CONSUMER ALSO STATED TWO TRANSMISSION FANS HAVE BEEN INSTALLED IN THE VEHICLE. HE WAS THEN TOLD A NEW TURBO WAS NEEDED AT A COST OF $3000. UPDATED IVOQ 12/10/12

Mileage: 70,000

JETTA IS A TDI, DIESEL. GLO PLUG ENGINE LIGHT BEGAN FLASHING AND EXPERIENCED DECREASED (BUT NOT COMPLETE) LOSS OF POWER. PULLED OVER. EXAMINED ENGINE, WHICH WAS SHAKING. TURNED CAR OFF AND GLO PLUG WARNING LIGHT WENT OFF, SO ATTEMPTED TO DRIVE, BUT GOT LESS THAN A MILE DOWN THE ROAD BEFORE GLO LIGHT BEGAN FLASHING AGAIN AND ENGINE LIGHT CAME ON. AT THIS TIME, I PULLED OVER, TURNED OFF THE CAR, AND HAD IT TOWED TO OCALA VOLKSWAGEN (FLORIDA). AT THE TIME OF THE INCIDENT, I HAD BEEN DRIVING ON THAT TANK OF GAS FOR APPROXIMATELY 100 MILES OR SO (IE, WAS NOT THE RESULT OF PUTTING GAS IN A DIESEL TANK -- DEALER PERFORMING REPAIRS WILL CONFIRM). DIAGNOSIS IS EX/IMPLODED HIGH PRESSURE FUEL PUMP (HPFP) RESULTING, LIKELY, FROM CONTAMINATED FUEL -- NOT THE WRONG FUEL (I AM CAREFUL TO ONLY PUT ULTRA LOW SULFUR HIGHWAY DIESEL IN). VW PAYING FOR ALL COSTS TO REPLACE FUEL SYSTEM (PUMPS, INJECTORS, RAILS) BUT NOT FUEL TANK. DANNY AT VW OCALA HAS BEEN VERY GOOD TO DEAL WITH, BUT I'M CONCERNED THIS WILL HAPPEN AGAIN AND VW MAY NOT BE SO KIND/RESPONSIBLE TO COVER COSTS. NOT SURE WHETHER NEW HPFP SYSTEM WILL BE INSTALLED, OR THE SAME ONE AS BEFORE (THUS LEAVING ME AT THE MERCY OF HAVING TO "CHOOSE" THE RIGHT GAS STATIONS). CAR IS IN FOR REPAIRS AT THIS TIME. *TR

Mileage: 56,100

I WAS GOING DOWN THE ROAD AT APPROXIMATELY 45 MPH, THE ENGINE LOST POWER AND STALLED. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD, THEN HAVE IT TOWED. MY SPOUSE IS AN ENGINE MACHINIST, AND AFTER TALKING TO A VOLKSWAGEN DEALERSHIP, AND TAKING THE CAR APART, FOUND METAL SHAVINGS THROUGHOUT THE FUEL SYSTEM. SO FAR, HE HAS SPENT $3200 FOR PARTS WHICH HAS DEPLETED OUR SAVING ACCOUNT. HE IS SELF EMPLOYED AND I WORK PART TIME AND PART TIME STUDENT, PAYING $400 A MONTH FOR A CAR WE THOUGHT WOULD BE SAFE, DEPENDABLE AND ECONOMICAL! THIS IS CLEARLY A SAFETY ISSUE, DOCUMENTED FOR OVER 2 YEARS WITH NO RESPONSIBILITY TAKEN BY VW, WHO HAS FALSELY DENIED ANY ONGOING ISSUE OF THIS SORT. FORTUNATELY, MY HUSBAND CAN DO THE LABOR, BUT PEOPLE ARE SPENDING $8,000 TO $10,000 TO GET THIS VW PROBLEM FIXED, AND IN SOME CASES HAS HAPPENED AGAIN. THIS HIGH PRESSURE FUEL SYSTEM IS FAULTY AND UNSAFE. VW NEEDS TO TAKE RESPONSIBILITY FOR THEIR PRODUCT TO ENSURE CUSTOMER SAFETY ON THE ROADWAYS. *TR

FOR THE SECOND TIME MY FUEL PUMP WENT OUT. ALSO FOR THE SECOND TIME I WAS ACCUSED OF USING BIO DIESEL OR REGULAR FUEL BY THE DEALER. I WAS DRIVING A LONG IT SOUNDED LIKE A GEAR WAS TUMBLING AROUND THEN A GRINDING NOISE FOLLOWED. LUCKILY I WAS A LOW RATE OF SPEED AND WAS ABLE TO PULL OFF TO A SIDE STREET WITH OUT PROBLEM. LAST WEEK THE GEAR BOX WENT OUT AS WELL. IT HAD ISSUES ON GOING IN TO REVERSE FROM DRIVE. OFTEN I WOULD HAVE TO PUT THE CAR IN TO PARK TURN IT OFF THEN RESTART TO GET IT TO GO IN TO REVERSE. *TR

Mileage: 58,897

I WAS DRIVING OUR 2009 VW JETTA TDI AT APPROXIMATELY 60MPH AND THE DISPLAY FLASHED ENGINE MALFUNCTION AND DISPLAYED A SYMBOL INDICATING GLOW PLUG PROBLEM. THE ENGINE FELT SLUGGISH SO I PULLED OVER TO THE SIDE OF THE ROAD. I CONTACTED THE LOCAL VW DEALER AND ASKED IF I COULD STILL DRIVE IT AND HE TOLD ME YES AND TO BRING THE CAR TO THE DEALER THE FOLLOWING MORNING. I PULLED BACK ONTO THE HIGHWAY, GOT UP TO 50MPH. THEN THE VEHICLE STALLED, THEN DIED COMPLETELY. I WAS BARELY ABLE TO PULL OFF SIDE OF HIGHWAY. WE HAD THE CAR TOWED TO DEALER. THE DEALER INSPECTED THE CAR AND EXPLAINED THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED AND METAL SHAVING AND CONTAMINANTS WERE THROUGHOUT THE FUEL SYSTEM AND THAT THE ENTIRE FUEL SYSTEM WILL NEED TO BE REPLACED. THE CAR IS CURRENTLY AT THE DEALER AWAITING A THIRD PARTY INSPECTION FROM THE WARRANTY COMPANY. ALL REQUIRED VEHICLE SERVICES HAVE BEEN PERFORMED AT THE REQUIRED INTERVALS. THE DIESEL FUEL INJECTION LINES HAD RECENTLY BEEN REPLACED IN MARCH 2012 BY THE DEALER SECONDARY TO A RECALL BY VW (V5 23J9). *TR

Mileage: 93,000

THE INCIDENT HAPPENED ON THE HIGHWAY MINUTES AFTER I LEFT WORK. SOME OF THE LIGHTS CAME UP ON THE DASHBOARD THAT MADE ME PULL OVER AND STOP TO CHECK WHAT THEY MEAN. I TURNED THE CAR OFF AND CHECKED THE MEANING OF THE ICONS IN THE AUTO MANUAL. PER ADVISE IN THE MANUAL, I CONTACTED VW DEALERSHIP WHERE I WAS TOLD TO BRING THE CAR IMMEDIATELY IN. UNFORTUNATELY, THE CAR DID NOT START ANYMORE AND I WAS TOWED TO THE DEALERSHIP WHERE THE VEHICLE WAS PURCHASED. THE CAUSE FOR THIS WAS INTERNAL PUMP FAILURE WHICH MEAN REPLACING HIGH PRESSURE PUMP, FUEL TANK ETC. I POSSES ALL THE NECESSARY DOCUMENTS WITH THE DETAIL INFORMATION AND CORRECT DEFINITIONS OF EXACT FAILURE. IT HAS CAUSED GREAT INCONVENIENCE SINCE THIS IS THE ONLY CAR IN OUR FAMILY. IT ALSO COST US $219.92 OUT OF POCKET TO COVER THIS INCIDENT SINCE EXTENDED WARRANTY OF VW DID NOT PICK UP THE TAB IN FULL. AGAIN, ALL DOCUMENTS ARE IN MY POSSESSION TO PROVE IT. IT TOOK 7 DAYS TO RECEIVE THE CAR BACK. *TR

Mileage: 53,390

2009 VOLKSWAGEN JETTA TDI 2.0L. CONSUMER WRITES IN REGARDS TO A FAULTY FUEL PUMP SYSTEM *TGW THE CONSUMER STATED WHEN SHE CAME UPON A STOP LIGHT, THE VEHICLE STALLED. THE GLOW PLUG LIGHT, ENGINE LIGHT AND A MESSAGE INDICATING ENGINE FAULT WORKSHOP ALL FLASHED. THE CONSUMER MANAGED TO RE-START THE VEHICLE. AS SHE CONTINUED TO DRIVE, SHE NOTICED THE VEHICLE WAS BECOMING LESS RESPONSIVE. SHE APPLIED PRESSURE TO THE ACCELERATOR, ONLY TO SEE THE RPM'S RAISE VERY HIGH AND THEN DROP TO ZERO WITH NO FLUCTUATION IN SPEED. THE CONSUMER STATED THE VEHICLE STALLED AGAIN. AFTER SEVERAL ATTEMPTS, THE VEHICLE STARTED, BUT WAS BARELY RUNNING. THE VEHICLE HAD COMPLETELY LOST IT'S ABILITY TO ACCELERATE. SHE SHIFTED THE GEAR INTO DRIVE AND MANAGED TO GET TO A LOCAL AUTO PARTS STORE. THE VEHICLE WAS TOWED TO THE DEALER, WHERE THEY INFORMED THE CONSUMER THE FUEL SYSTEM WOULD NEED TO BE REPLACED. THE DEALER INFORMED THE CONSUMER VW WAS COVERING THE COST OF THE REPAIRS. *JB

THE DIESEL HPFP FAILED WHILE DRIVING. CAR LOST POWER AND HAD TO BE TOWED TO DEALER FOR REPAIR. ENTIRE FUEL SYSTEM WAS REPLACED UNDER WARRANTY. *TR

Mileage: 59,060

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WOULD JERK STALL AND NO WARNING LIGHTS WOULD ILLUMINATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION, BUT WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 14,000 AND THE CURRENT MILEAGE WAS 15,000. UPDATED 02/15/12*LJ THE DEALER STATED THE STALLING PROBLEM WAS DUE TO NOT LETTING THE GLOW PLUG WARM-UP. UPDATED 02/22/12 UPDATED EVOQ 06/26/12

Mileage: 14,000

THE CAR IS A 2009 VW JETTA TDI CLEAN DIESEL. WHILE ON THE NEW YORK STATE THRUWAY AT 55 MPH, SUDDENLY THE CAR'S WARNING CHIME SOUNDED, THE CHECK ENGINE LIGHT CAME ON, THE GLOW PLUG WARNING LIGHT FLASHED AND THE CAR IMMEDIATELY LOST POWER, AND I COASTED TO A STOP ON THE SHOULDER. IT WAS TOWED TO THE NEAREST DEALER, WHO REPLACED THE ENTIRE FUEL SYSTEM AT VW'S COST. THEY SAID IT WAS THE HPFP (HIGH PRESSURE FUEL PUMP) THAT DISINTEGRATED AND DESTROYED THE FUEL SYSTEM, FROM THE FUEL TANK FORWARD. *TR

Mileage: 55,000

WHILE DRIVING, OUR 2009 VW JETTA TDI STALLED AND STOPPED IN AN INTERSECTION. WHEN RESTARTED THE GLOW-PLUG LIGHT AND CHECK ENGINE LIGHT STAYED ON WHILE THE CAR LIMPED TO A STOP ON THE SIDE OF THE ROAD. WE HAD THE CAR TOWED TO THE LOCAL VW DEALER AND WAS TOLD THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED AND THE TOTAL FUEL SYSTEM WOULD HAVE TO BE REPLACED DO TO CONTAMINATION. I WAS SURPRISED WHEN THE EST'D COST OF $7,500 TO REPAIR MY CAR WAS PRESENTED TO US WITH NO OFFER OF HELP BY VW. I WAS EVEN MORE SURPRISED WHEN THE SERVICE WRITER SAID THAT PART HAS BEEN REDESIGNED A NUMBER OF TIMES TO HELP DEAL WITH THIS ISSUE. *TR

Mileage: 50,000

VEHICLE ABRUPTLY LOST POWER, NO CONTROL OVER ACCELERATION, HAD TO PULL OFF OF INTERSTATE TO SHOULDER OF ROAD. CAR RESTARTED FINE. TAKING TO VW DEALER FOR EVALUATION. *TR

Mileage: 102,150

HIGH PRESSURE FUEL PUMP FAILURE IN TDI DIESEL CAUSING CATASTROPHIC DAMAGE TO MAJOR ENGINE COMPONENTS INCLUDING COMMON RAIL, INJECTORS , FUEL TANK ETC... APPEARS TO BE MANUFACTURERS DEFECT. MERELY REPLACING WILL NOT SOLVE PROBLEM WITHOUT ASSURANCE THAT NEW DESIGN HAS BEEN DEVELOPED AND UTILIZED. *TR

Mileage: 67,000

AS MY WIFE WAS DRIVING TOWARDS A STOP SIGN AT A RELATIVELY SLOW SPEED, THE VEHICLE CHECK ENGINE LIGHT CAME ON AND THEN THE CAR DIED. AS SHE STARTED TO ROLL BACKWARDS, SHE STOPPED THE CAR AND WAITED FOR THE OTHER TRAFFIC TO CLEAR. SHE WAS ABLE TO RESTART THE CAR AND DRIVE IT HOME AS SHE WAS LESS THAN A MILE AWAY. AFTER I RETURNED HOME, I STARTED THE CAR AND NOTICED THE CHECK ENGINE LIGHT. AT THAT POINT THE CAR SEEMED FINE. I WENT TO AUTOZONE TO SEE IF THEY COULD DOWNLOAD THE ERROR CODES THAT MIGHT PROVIDE SOME INSIGHT INTO WHAT COMPONENT WAS CAUSING THE PROBLEM. THEY COULD NOT DO THAT ACCORDING TO CA LAW. I PURCHASED A OBDII CODE READER AND DISCOVERED CODE P0191 AND P0087, BOTH RELATING TO THE FUEL SYSTEM. P0191 INDICATED THE FUEL RAIL PRESSURE SENSOR A CIRCUIT RANGE / PERFORMANCE. THE P0087 INDICATED THE FUEL RAIL / SYSTEM PRESSURE TOO LOW. WHILE RESEARCHING THESE CODES ON THE INTERNET I DISCOVERED A HUGE AMOUNT OF INFORMATION RELATING TO THIS ISSUE. I AM THANKFUL MY WIFE WAS NOT IN A HUGE AMOUNT OF TRAFFIC AS SHE COULD HAVE BEEN IN AN ACCIDENT AS A RESULT OF THE CAR SHUTTING DOWN WITHOUT WARNING. THIS HAS BEEN GOING ON WITH THE TDI DIESEL ENGINE SINCE 2009. WHY HAS THERE BEEN NO RECALL TO FIX WHAT I BELIEVE IS A DEFECTIVE OR INFERIOR FUEL PUMP. IN THE MANY WORK ORDERS I HAVE READ VW IN MANY CASES BLAMED BAD FUEL (GAS IN THE DIESEL TANK) AS THE PROBLEM. I HAVE WRITTEN DOCUMENTATION FOR EVERY GALLON OF FUEL THAT HAS BEEN PUT IN THIS CAR SINCE IT WAS NEW. THE CAR HAS HAD ALL SCHEDULED MAINTENANCE COMPLETED SINCE THE CAR WAS NEW. IF THIS IS A KNOWN PROBLEM WHY WASN'T A RECALL ISSUED LIKE THEY DID WITH THE DSG TRANSMISSION. IS THIS DENIAL ON VW'S PART SO THEY DON'T GET A BUNCH OF BAD PRESS? *TR

Mileage: 89,936

FIRST TIME OCCURRED AT APPROXIMATELY 42,150 MILES. CAR DRIVING ON HIGHWAY IN 6TH GEAR WITH CRUISE CONTROL ACTIVATED. SUDDEN LOSS OF POWER AND FLASHING CHECK ENGINE LIGHT, "ENGINE FAULT WORKSHOP" DISPLAYED. CAR CAN NO LONGER REACH HIGHWAY SPEEDS. PULLED OVER AT NEXT EXIT. TURNED OFF CAR, CHECKED UNDER HOOD, NO NOTICEABLE ISSUES. RESTARTED CAR, NO LIGHTS OR WARNINGS. DRIVES NORMAL. CALLED DEALER AND BROUGHT IN LATER THE SAME DAY WITH 42,259 MILES. THEY PUT IT ON THE COMPUTER AND FOUND A TSB 2020606 FOR A SOFTWARE UPDATE. DROVE VEHICLE OUT OF DEALER LOT, GOT ON HIGHWAY APPROXIMATELY 5 MILES FROM DEALERSHIP IN 6TH GEAR AROUND 70 MPH AND SAME ISSUE WITH FLASHING CHECK ENGINE LIGHT AND LOSS OF POWER. IMMEDIATELY BROUGHT THE CAR BACK TO THE DEALERSHIP WITH THE FLASHING CHECK ENGINE LIGHT STILL ON. THEY BROUGHT INTO THE SHOP AND WERE UNABLE TO FIND ANY ISSUE. PERFORMED ANOTHER SOFTWARE REFLASH. HAD TO PAY $102.60 (ONE HOUR OF LABOR, PLUS TAX). THIS ISSUE HAD BEEN ONGOING FOR MONTHS, THROUGH THE SUMMER WITH NO RESOLUTION. TYPICALLY HAPPENS AT HIGHWAY SPEEDS, BUT SOMETIMES IN 2ND OR 3RD GEAR ON LOCAL ROADS. FINALLY, IN SEPTEMBER WITH APPROXIMATELY 54K MILES, CAR ONCE AGAIN HAD ISSUE ON HIGHWAY. THIS TIME, RESTARTED, AND A SOLID CHECK ENGINE LIGHT STAYED ON. IMMEDIATELY CALLED VOLKSWAGEN OF AMERICA HOTLINE AND EXPLAINED MY ISSUE, STATED IT WAS A SAFETY ISSUE AND I'M CONCERNED. THEY GAVE ME A CASE NUMBER AND TOLD ME TO CALL THE DEALER. DEALER WAS ABLE TO GET MY CAR IN LATER THAT DAY, AND WAS ABLE TO PULL CODES FOR FUEL SYSTEM ISSUE. DEALER TOOK A FUEL SAMPLE, FOUND SHAVINGS IN FUEL CANISTER, AND GOT AUTHORIZATION TO PERFORM WARRANTY REPAIRS OF ENTIRE FUEL SYSTEM FROM VW. THEY SAID MY CAR WOULD BE FINE TO DRIVE FOR NOW. ONE MONTH LATER AT APPROXIMATELY 57K MILES BRINGING CAR IN. CAR CONTINUES TO HAVE ISSUE, AND ALMOST CAUSED AN ACCIDENT FROM POWER LOSS. VERY CONCERNING PROBLEM. *TR

Mileage: 42,150

HPFP FAILURE: METAL FILINGS BLOWN THROUGHOUT FUEL SYSTEM: THE ENGINE MALFUNCTION LIGHT TURNED ON AND THE CAR IMMEDIATELY STALLED, A VERY DANGEROUS SITUATION HAD I BEEN SURROUNDED BY OTHER VEHICLES. I PULLED OFF THE ROAD AND RE-STARTED...DROVE APPROXIMATELY 1,000 METERS AND THE CAR FAILED AGAIN. WOULD NOT RE-START. TOWED TO DEALER 165 MILES AWAY....DEALER CONDUCTED FUEL ANALYSIS FOR GAS AND WATER...NO CONTAMINATION.....100% DIESEL AND CAR ALWAYS MAINTAINED. PROBLEM: HPFP FAILURE, THE PUMP DISINTEGRATED BLOWING METAL FILINGS INTO FUEL INJECTORS/LINES, CLOGGING THE FUEL SYSTEM. I CONDUCTED RESEARCH ON THIS PROBLEM. TURNS OUT BOTH NHTSA AND VW ARE AWARE OF THE PROBLEM. TDI FORUM BLOG HAS NUMEROUS RECORDS OF VW JETTA TDI HPFP FAILURE. I THINK THE CAR SHOULD BE RECALLED. CONSUMERS OF TDI VEHICLES EXPECT THE AUTO TO RANGE UP TO 300,000 MILES BEFORE ENGINE MALFUNCTIONS OCCUR OF THIS SERIOUS NATURE...THEY ALSO PURCHASE CARS FOR FUEL MILEAGE AND REDUCED EMISSIONS. VW IS REPAIRING THE AUTO AT NO COST...I'M MORE CONCERNED ABOUT SAFETY OF OTHERS...WHAT IF THIS OCCURS AT 75 MPH WITH A TRACTOR TRAILER BARRELING ON YOUR TAIL! *TR

Mileage: 70,000

LOST POWER DRIVING ON A DIVIDED HIGHWAY. FAST CARS SLOWED TO 15 MPH BEHIND WHEN I WENT INTO LIMP MODE. WOULD NOT START AT THE STOP SIGN. JAMMED UP TRAFFIC. HIGH FUEL PRESSURE PUMP FAILURE FIXED BY DEALER. *TR

Mileage: 105,357

FUEL LINE BROKE WHILE DRIVING HIGHWAY SPEEDS. SMOKE BEGAN POURING OUT FROM UNDER HOOD AND FILLING CABIN. TOOK VEHICLE STRAIGHT TO DEALERSHIP, WHERE I WAS TOLD THE #2 INJECTOR LINE BROKE. ENTIRE ENGINE COMPARTMENT WAS SOAKED WITH FUEL, DIESEL WAS DRIPPING FROM ALL PARTS UNDER HOOD. I WAS CONCERNED WITH THE DIESEL DETERIORATING THE RUBBER HOSES AND COMPONENTS UNDER HOOD. VW DEALERSHIP CHANGED #2 INJECTOR LINE, AND RECOMMENDED CHANGING THE REST AS WELL AS THE ENGINE COVER. I OPTED TO NOT CHANGE THE REST, ONLY THE CRACKED ONE. IT DUMPED ABOUT A HALF TANK OF FUEL IN A MATTER OF MINUTES. *TR

Mileage: 52,563

CAR STALLS OUT FOR NO REASON WHEN SHIFTING. *TR

Mileage: 34,000

MY 2009 VW JETTA TDI BURST INTO FLAMES 15-20 MINUTES AFTER BEING PARKED. NO ONE WAS IN OR NEAR THE CAR AND THERE WERE NO INJURIES OR EXTENDED FIRE DAMAGE. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. THE HOTSPOT IS IN THE FRONT LEFT OF THE CAR, WITH SEVERE DAMAGE TO ALL COMPONENTS UNDER THE HOOD AND FRONT INTERIOR OF THE CAR. THE CAR HAD BEEN IN LIKE-NEW CONDITION WITH SCHEDULED MAINTENANCE PERFORMED ON-TIME BY A VW DEALER; THERE HAD NEVER BEEN ANY MAINTENANCE OR PERFORMANCE ISSUES THAT I KNEW OF PRIOR TO THE INCIDENT. I CONTACTED VW ON 9/20/2011 ABOUT THE INCIDENT. THEIR FIRE INSPECTOR STUDIED THE REMAINS OF THE CAR ON 9/22/2011 AND DEDUCED IT MIGHT HAVE BEEN AN ISSUE WITH THE EXHAUST SYSTEM, AND THE LEAK/FIRE PROBABLY STARTED AS I WAS STILL DRIVING. THERE WAS NO RECOURSE OR FURTHER ACTION. AT THE TIME, THE VIN # OF MY CAR HAD NOT BEEN A PART OF ANY RECALL. I BELIEVE MY CAR MIGHT/SHOULD HAVE BEEN PART OF A RECENT RECALL ANNOUNCED ON 10/5/2011 ON TDIS DUE TO FIRE HAZARD. *TR

Mileage: 28,000

THIS CONCERNS A 2009 VW JETTA TDI (CLEAN DIESEL VERSION). CAR DASHBOARD PUT OUT WARNING MESSAGE "ENGINE MALFUNCTION" THEN CAR BEGAN TO SPUTTER AND LOSE POWER. ELECTRONIC DASHBOARD SHOWED THERE WAS PLENTY OF DIESEL GAS IN THE TANK (ENOUGH TO CONTINUE DRIVING 250 MILES). (THE CAR HAD BEEN FILLED UP WITH DIESEL GASOLINE ON THE DAY BEFORE, FRIDAY, AND DRIVEN ON A SHORT TRIP THAT SATURDAY DURING THE DAY HOURS; DRIVER HAD FILLED UP AT THAT STATION REGULARLY ACROSS THE LAST 2 YEARS SINCE THE CAR WAS PURCHASED.) ELECTRONIC DASHBOARD ALSO SHOWED ALL OTHER SYSTEMS FUNCTIONING REGARDING BATTERY, TEMPERATURE SENSOR, ETC. DRIVER WAS ON BUSY CITY AVENUE IN FULLERTON, CALIFORNIA TRAVELING AT ABOUT 40 MPH WHEN SPUTTERING BEGAN. CAR POWER SLOWLY DECREASED TO ABOUT 20 MPH, BUT FORTUNATELY DRIVER WAS ABLE TO MAKE IT THROUGH SEVERAL GREEN LIGHTS TO A COMMERCIAL AREA. FORTUNATELY SATURDAY NIGHT TRAFFIC WAS NOT HEAVY, SO A LANE CHANGE TO THE RIGHT WAS POSSIBLE WITHOUT AFFECTING OTHER DRIVERS WHO WISHED TO GO AT A FASTER SPEED. CAR SLOWED DOWN TO ABOUT 5 MPH AS DRIVER MANEUVERED CAR FOR THE LAST 500 FEET INTO A GASOLINE STATION PARKING LOT. CAR ENGINE CAME TO A COMPLETE STOP. THIS WAS LESS THAN 5 MINUTES AFTER THE FIRST "ENGINE MALFUNCTION" WARNING ON THE ELECTRONIC DASHBOARD. ATTEMPTS TO RESTART THE ENGINE WERE UNSUCCESSFUL; A CLICKING SOUND IN THE IGNITION WAS HEARD. CAR ENGINE SUBSEQUENTLY WOULD NOT TURN OVER AND HAD TO BE TOWED SATURDAY NIGHT. *TR

Mileage: 55,000

30 SEPT 2011. WHILE SITTING AT AN INTERSECTION WE NOTICED A RATTLING SOUND COMING FROM OUR 2009 JETTA TDI. COULD ALSO FEEL A SLIGHT VIBRATION THROUGH THE SHIFT LEVER AND STEERING WHEEL. INITIAL THOUGHT WAS AN A/C CLUTCH ISSUE DUE TO A SQUEALING SOUND THAT STARTED. PROCEEDED THROUGH THE INTERSECTION AND ACCELERATED TO APPROXIMATELY 30 MPH WHEN THE "ENGINE FAULT WORKSHOP" LIGHT CAME ON AND THE SOUND BECAME VERY LOUD. WE IMMEDIATELY PULLED INTO A PARKING LOT TO INVESTIGATE. LOUD METALLIC NOISES APPEARED TO BE INTERNAL TO THE ENGINE NOT EXTERNAL. SHUT THE CAR OFF AND IT WOULD NOT RESTART. CAR WAS TOWED TO MOSSY VW (CLASSIC VOLKSWAGEN) IN ESCONDIDO, CA AT CLOSING TIME AND WILL BE TROUBLESHOOT IN THE MORNING. 50,000 MILES ON THE CAR. GREAT DEALER SO FAR, SERVICE STAYED LATE TO ASSIST AND ENSURED WE HAD TRANSPORTATION HOME. A QUICK ONLINE SEARCH REVEALED HPFP FAILURES FOR 2009 VW TDI CARS ARE BECOMING MORE COMMON AND UNFORTUNATELY THE MANUFACTURER IS NOT ACKNOWLEDGING AND SOME DEALERS ARE BLAMING ON FUEL CONTAMINATION WITH UNLEADED GAS. OWNERS ARE REPORTING $10,000 REPAIR BILLS. WE HAVE OUR DIESEL FUEL RECEIPT FROM YESTERDAY, 29 SEP 2011, CONFIRMING CORRECT FUEL WAS USED. *TR

Mileage: 50,130

DRIVING ON MOUNTAIN ROAD AT NIGHT. SUFFERED ABRUPT LOSS OF VEHICLE DRIVE POWER. CAR STALLED AND CAME TO STOP AT SIDE OF NARROW ROAD (PARTIALLY BLOCKING ROADWAY). TOWED TO MODESTO CALIFORNIA AND THEN TO VW DEALER IN MODESTO CA THE NEXT MORNING. DIAGNOSED AS FUEL PUMP FAILURE. WIFE WAS DRIVING, I WAS A PASSENGER. *TR

FLASHING GLOW PLUG WARNING LIGHT AND LOSS OF POWER WHILE GOING 70 MPH ON TURNPIKE. CAR WENT INTO "LIMP MODE" ALLOWING EXIT FROM TURNPIKE. CAR TRAVELED SEVERAL BLOCKS THEN STALLED AT STOP LIGHT AND WOULD NOT START. CAR WAS TOWED TO VW DEALER AND DIAGNOSED WITH FAILED HIGH PRESSURE FUEL PUMP AND METAL PARTICLES CONTAMINATING DIESEL FUEL. DEALER TO REPLACE ENTIRE FUEL SYSTEM. *TR

Mileage: 20,500

ACCORDING TO VW THE HPFP WENT OUT. THIS SEEMS TO BE AN ONGOING PROBLEM WITH THE 2009 JETTAS. *TT

Mileage: 58,000

MY VEHICLE EXPERIENCES BRIEF HESITATION DURING ACCELERATION USUALLY IN 3RD GEAR AND IT OCCURS INTERMITTENTLY, SOMETIMES 2-3 TIMES/DAY AND SOMETIMES 2-3 TIMES/WEEK. SOMETIMES IT FEELS VERY MINOR, LIKE THE ENGINE WAS STARVED FOR FUEL AND SOMETIMES IT IS MORE SEVERE, AND THE WHOLE CAR JERKS. I HAVE A MANUAL TRANSMISSION AND HAVE EXPERIENCED IT AND REPORTED IT TO THE DEALER MULTIPLE TIMES WITH REPLICATION ONLY ONCE, WHEN THE SERVICE MANAGER WAS RIDING WITH ME. HE ORDERED A PART AND REPLACED IT AND THEY HAVE DOWNLOADED ECM UPDATES MULTIPLE TIMES WITH NO RESULTS. *TR

Mileage: 35,000

CAR WAS BEING DRIVEN IN TOWN. GLOW PLUG LIGHT AND CHECK ENGINE LIGHT CAME ON. CAR WAS DRIVEN TO PARKING LOT AND ENGINE STOPPED. WOULD NOT RESTART. TOWED TO AUTOBAHN VW IN FORT WORTH AND FUEL PUMP FAILURE DIAGNOSED. CAR IS 2009 JETTA TDI WITH 47,300 MILES. FUEL WAS PURCHASED AT RACETRACK WHERE WE ALWAYS BUY. TANK WAS DOWN TO HALF FULL. *TR

Mileage: 47,300

FILLED FULL TANK JULY 17TH, 2011, WITHIN 120 MILES, 3 COMPLETE ENGINE SHUTDOWNS WHILE DRIVING. BROUGHT TO DEALERSHIP. TESTED AND 17.10 HOURS REPAIR. RAIL FUEL PRESSURE TOO LOW. REMOVED PRESSURE SENSOR ON INJECTION PUMP. FOUND METAL INSIDE PUMP. METAL THROUGHOUT FUEL SYSTEM. CONTACTED TECH ASSISTANCE. REPLACED ALL PARTS AS ADVISED. REPLACED FUEL TANK. REPLACED FUEL LINES. REPLACED FUEL INJECTORS. REPLACED HIGH PRESSURE FUEL PUMP. REPLACED LOW PRESSURE FUEL PUMP. REPLACED AUXILIARY FUEL PUMP. REPLACED FUEL FILTER. DRAINED FUEL IN OLD FUEL TANK AND PUT IN 5 GALLONS OF FRESH DIESEL IN NEW TANK. REPLACED FUEL RAIL. INJECTOR LINES. INITIAL DIAGNOSTIC CONSISTED OF FUEL PRESSURE TEST INSPECTION OF CONTAMINANTS IN FUEL. BASICALLY THE DEALERSHIP TOLD ME THIS IS COVERED UNDER THE DRIVETRAIN WARRANTY, BUT MY FUEL WAS CONTAMINATED. I ONLY USED 1/10TH OF A TANK OF BIOFUEL ONCE LIKE A YEAR AGO. I HAVE CONTACTED SHELL TO SEE IF THAT TANK OF FUEL HAD ANY PREVIOUS COMPLAINTS AND NONE MENTIONED. ALL IN ALL $6,500 IN PARTS. *TR

Mileage: 48,390

CAR STUTTERED AND THEN STALLED. ENGINE WOULDN'T RESTART. DRIVING 35MPH IN RESIDENTIAL AREA. *KB

Mileage: 11,000

VEHICLE IS A 2009 VOLKSWAGEN DIESEL JETTA SPORTWAGEN, VIN [XXX]. VEHICLE SERVICED AT THE VW DEALERSHIP FOR THE FULL 40,000 MILE SERVICE AT ACTUAL MILEAGE 40,525. ON TRIP A FEW DAYS LATER AT 41,070 THE HIGH PRESSURE FUEL PUMP FAILED, CONSEQUENCES WERE A DANGEROUS SITUATION DUE TO (1) BEING SUDDENLY WITHOUT POWER TO MOVE THE VEHICLE WITH OTHER VEHICLES APPROACHING BEHIND ME, AND ONCOMING. HAD TO PUSH THE VEHICLE TO A SAFE PLACE; (2) TEMPERATURES WERE OVER 100 F, LEAVING ME AND MY PASSENGERS IN DANGER UNTIL WE COULD BE RESCUED; (3) I HAD TO PAY FOR A TOW OF THE FAILED VEHICLE THEN RENT ANOTHER VEHICLE TO CONTINUE MY TRIP AND WILL HAVE TO DRIVE OVER 400 MILES IF/WHEN THE VEHICLE IS REPAIRED TO PICK IT UP. THIS IS A HUGE UNEXPECTED EXPENDITURE. VEHICLE WAS TOWED TO THE NEAREST DEALERSHIP AND IS AWAITING PARTS. AS I UNDERSTAND IT, METAL SHAVINGS FROM THE PUMP FAILURE TRASH THE ENTIRE FUEL SYSTEM AND ALL PARTS MUST BE REPLACED WITH NEW ONES. AT BEST, I WILL BE WITHOUT A CAR FOR 7 TO 10 DAYS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 41,070

OWNER OF AN 2009 VW JETTA TDI, WHICH AFTER BEING TOWED TO THE DEALER WAS TOLD THE HPFP FAILED DUE TO CONTAMINATED DIESEL FUEL. AFTER LOOKING AT FORUMS AND RESEARCH ON THE INTERNET, I FOUND THIS TO BE RECURRING ISSUE ON THIS MODEL. I HAVE USED THE SAME FUELING STATION (SHELL) AND THE SAME DIESEL PUMP FOR THE YEAR AND A HALF, AND GETTING STATEMENTS FOR THE PRIOR OF THAT TIME FROM MY FUEL CARD MAILED TO ME. ON JULY 29, I WAS DRIVING ON A SECONDARY ROAD, WHEN WITHOUT NOTICE, MY CAR STALLED AND LOST ALL POWER, AND NEVER RESTARTED. I HAD THE CAR TOWED TO THE DEALER THAT I HAD PURCHASED IT, AND TAKE TO DO MY SCHEDULED MAINTENANCE, AND RECEIVED THE NEWS OF THE FUEL PUMP ISSUE ON THE FOLLOWING MONDAY. I WAS TOLD THAT HE DEALER HAS CONTACTED THE REGIONAL VW OFFICE, BUT I HAVE NOT HEARD ANY RESPONSE. I ALSO CALLED THE VW ADVOCATE ON AUG. 5, AND WAS TOLD GIVEN A CASE NUMBER AND WAS TOLD THAT A CASE MANAGER WOULD BE CALLING ME OR ABOUT AUG. 8, AND TODAY, AUG. 8, I READ ON THE INTERNET THAT THERE IS ANOTHER INVESTIGATION INTO VW TDI'S AND I'M GROWING CONCERN ON THIS ISSUE. I WAS TOLD THAT MY REPAIRS WOULD COST ABOUT $9000, WHICH IS HALF OF WHAT I PAID FOR THE CAR, AND WAS TOLD THAT THERE WAS NO GUARANTEE IT WOULD HAPPEN IN THE FUTURE, WHICH MAKES ME UNHAPPY WITH VW, I BELIEVE THAT VW NEEDS TO ADDRESS THIS ISSUE. *TR

Mileage: 72,000

DURING ACCELERATION ON A COLD ENGINE (FIRST MILE) THE ENGINE WILL OCCASIONALLY STUMBLE AND LOSE POWER ALL TOGETHER. ON SEVERAL OCCASIONS IT HAS SIMPLY TURNED OFF. AS IT IS A STICK SHIFT, I ASSUMED IT WAS MY FAULT AT FIRST. NOW THAT I AM ACCUSTOMED TO THE CAR, IT STILL HAPPENS, PARTICULARLY THE STUMBLING IN THE FIRST MILE. IT FEELS AS IF IT TURNS OFF AND ON... NO WARNING LIGHTS COME ON, BUT IT DEFINITELY HAS NO POWER FOR ABOUT A SECOND OR SO AND THEN LURCHES. IT ONLY SEEMS TO HAPPEN IN COOLER WEATHER. NOW THAT IT IS IN THE HUNDREDS IN HOUSTON, IT DOESN'T HAPPEN. WHEN I TOOK IT FOR AN OIL CHANGE LAST MONTH (JULY 2011), THEY DID A "SOFTWARE UPDATE AS WELL." THAT MAY HAVE SOLVED IT, BUT IT ALSO AM EXPERIENCING SEVERELY DECREASED FUEL ECONOMY. IT WENT FROM AVERAGE HIGH 30S TO LOWER 40S TO THE LOWER 30S AND UPPER 20S AS OF LATE. I WAS TOLD THEY WILL LOOK INTO IT WHEN I BRING IT IN FOR THE NEXT OIL CHANGE.... *TR

Mileage: 14,000

MY 2009 VW TDI SPORTWAGEN WITH LESS THAN 22,000 MILES LOST POWER AND STALLED AS I PULLED INTO A BUSY INTERSECTION. DASHBOARD DISPLAY SHOWED "ENGINE FAULT WORKSHOP." I ATTEMPTED TO RESTART ENGINE. THE ENGINE RAN A FEW SECONDS AND STALLED AGAIN WITH SAME DISPLAY WARNING. I COASTED OFF THE ROADWAY. THE VEHICLE WOULD THEN NOT RESTART AT ALL. MY VEHICLE WAS TOWED TO DEALER NEXT DAY WHERE THEY DETERMINED THAT MY HPFP (HIGH PRESSURE FUEL PUMP) HAD DISINTEGRATED AND CONTAMINATED THE ENTIRE FUEL SYSTEM. DEALER TRIED TO SAY MY DIESEL FUEL WAS CONTAMINATED BY GASOLINE. I PERSONALLY FUEL THE CAR EACH TIME FROM A LOCAL DIESEL STATION WHICH IS OWNED AND OPERATED BY A DIESEL ENTHUSIAST FAMILY. THEY DO NOT EVEN HAVE A GASOLINE PUMP ON SITE! VW AGREED TO FIX THE CAR UNDER WARRANTY BUT STATED THE ESTIMATE FOR THE JOB WOULD RUN BETWEEN $7000 - $10,000 IF NOT COVERED. THE VEHICLE HAS BEEN IN THE SHOP FOR 15 DAYS SO FAR AND IS NOT YET REPAIRED. A CALL TO VOLKSWAGEN OF AMERICA REVEALED THAT THEY ARE AWARE OF NUMEROUS INCIDENTS OF THIS NATURE IN THEIR NEW CLEAN DIESEL VEHICLES, BUT THAT THEY ARE BLAMING THE PROBLEM ON THE LOW QUALITY OF THE U S FUEL SUPPLY WITH RESPECT TO POOR LUBRICITY. THEY STATED THEY ARE REPLACING MY FUEL PUMP WITH THE SAME PART NUMBER AS THE ORIGINAL. THEY HAVE REFUSED TO RECALL THE CAR SO FAR OR EXTEND THE WARRANTY ON THE REPLACEMENT COMPONENTS. *TR

Mileage: 21,940

CAR LOST ENGINE POWER WHEN ONE CRUISE CONTROL ON THE INTERSTATE. LUCKILY IT WASN'T BUSY AT THE TIME. HAD TO SLOWLY COAST OFF THE SIDE OF THE ROAD WITHOUT POWER TO THE ENGINE. WOULDN'T RESTART AFTER. *TR

Mileage: 45,000

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA TDI. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 TO 10 MPH THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE HIGH PRESSURE FUEL PUMP FAILED, ALLOWING METAL TO PENETRATE THE FUEL SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 75,000.

Mileage: 75,000

CAR FAILED TO START AT HOME ON JUNE 1, 2011 AT ABOUT 44.3K MILES. HIGH PRESSURE FUEL PUMP (HPFP) FAILED AND REPLACED BY DEALER ON JUNE 10, 2011. I'M AWARE OF THE ONGOING ENGINEERING ANALYSIS PHASE OF THE NHTSA INVESTIGATION OF FAILURES OF THE HPFP. HAD MY CAR STARTED, IT LIKELY WOULD HAVE STALLED ON THE HIGHWAY (LIKE MANY OTHERS) AND AT MINIMUM LEFT ME STRANDED AND POSSIBLY CAUSED AN ACCIDENT. I PUT EVERY DROP OF ULSD IN THE TANK (NOT A MISFUEL) AND HAVE RECEIPTS SHOWING SUCH STARTING AT ABOUT 20K MILES. AT ABOUT 26K MILES MY FUEL FILTER HAD SHINY VISIBLE METAL SPECKS ON TOP (LIKELY ALUMINUM FROM THE HPFP) AND WHAT LOOKED LIKE A COATING OF "DUST" ON THE TOP OF THE FILTER. DEALER DID THE 20K FUEL FILTER REPLACEMENT AND I INSPECTED MY FUEL FILTER FOR CONTAMINATION AT ABOUT 22K MILES AND THE FUEL FILTER TOP WAS PRISTINE. SO, THE SHINY SPECKS DEVELOPED BETWEEN 26K AND 22K MILES. AT 26K, THE DEALER REPLACED FUEL FILTER AND CLEANED FUEL FILTER CANISTER, INSPECTED METERING VALVE AND FUEL TANK FOR CONTAMINATION. DEALER FOUND A FEW SPECKS IN THE TANK. AT 40K MILES I REPLACED MY FUEL FILTER AS PART OF ROUTINE MAINTENANCE AND THERE WERE STILL SOME VISIBLE SPECKS BUT NOT THE "DUST" COATING. I CUT OPEN A SMALL SECTION OF THE FILTER (ABOUT 2 INCHES BY 6 INCHES) AND FOUND SEVERAL VISIBLE SPECKS. WHAT I DON'T KNOW IS IF THE SPECKS WERE REMNANTS FROM THE 26K MILE INCIDENT OR CONTINUAL WEARING OF THE HPFP WHICH LED TO FAILURE ON JUNE 1. *TR

Mileage: 44,300

1. THE CAR'S GLOW PLUG LIGHT STARTED FLASHING AND THE CAR LOST POWER AND STALLED. 2. THE CAR STOPPED RUNNING SUDDENLY. PER THE DEALER, IT WAS CAUSED BY THE FUEL PUMP EXPLODING. *TR 3. THE ENTIRE FUEL SYSTEM, INCLUDING THE TANK, WAS REPLACED BY THE DEALER.

Mileage: 37,000

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA WAGON TDI. THE CONTACT WAS DRIVING 28 MPH WHEN THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THE MANUFACTURER WAS LATER CONTACTED VIA EMAIL. THE CONTACT WAS STILL AWAITING A RESPONSE. THE CONTACT PERFORMED A DIAGNOSTIC TEST ON THE VEHICLE WHICH CONFIRMED A FAULTY HIGH PRESSURE FUEL PUMP FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 21,436.

Mileage: 21,436

I PURCHASED A CERTIFIED 2009 VW JETTA TDI ON 5/5/2011. ON 6/3/2011 I HAD A INTERMITTENT CK ENGINE LIGHT. FOUND IT TO BE FUEL DELIVERY RELATED. CK OF FUEL FILTER FOUND ALOT OF FINE METALLIC SHAVINGS PRESENT, I REQUESTED MAINTENANCE HISTORY AND FOUND THIS VEHICLE HAD A HPFP FAILURE IN THE PAST AT 43366 MILES IT CURRENTLY HAS 50700 MILES. THIS VEHICLE HAS A LONG HESITATION TO ENGAGE IN DRIVE AND REVERSE, ALSO HAD A MEGATRONIC UNIT FAILURE. ALL FILTERS WERE REPORTED REPLACED AT 49,129 I LEFT IT ON THE LOT AND BOUGHT A 2011 MODEL. I HAVE A HARD TIME BELIEVING THE DEALER WAS NOT UNLOADING THIS CAR..AND TOLD ME IT WOULD BE RE-CERTIFIED AND SOLD AGAIN ON THEIR LOT. I HAD IT FOR ONE MONTH AND LOST 2000 DOLLARS ON IT. *TR

Mileage: 50,700

CHECK ENGINE LIGHT ON AND GLOW PLUG LIGHT FLASHES. THERE IS A FLUTTER IN ENGINE RPM. ALSO THERE ARE METAL SHAVINGS IN FUEL FILTER. THE DEALER "DEAN MCCRARY VW" SAID CAR NEEDED EXHAUST TEMP SENOR AND IT DID FIX LIGHTS THAT WERE COMING ON. AS FAR AS METAL IN THE FUEL THEY TOLD ME THEY DIDN'T SEE ANY JUST TO KEEP DRIVING IT UNTIL THERE WAS A PROBLEM???. I HAVE A JAR OF THE FUEL THAT CAME OUT OF THE FUEL FILTER! OBVIOUSLY THERE WAS SOME SORT OF ISSUE METAL SHAVINGS IN FUEL FILTER CANNOT BE NORMAL. OBVIOUSLY THERE WAS NOT GOING TO BE METAL IN FUEL FILTER AT THIS POINT BECAUSE I HAVE CLEANED IT BEFORE BROUGHT INTO THE SHOP. BUT I TOLD THEM IT WAS FULL OF METAL AND I HAD A SAMPLE OF FUEL THEY COULD LOOK AT. THEY JUST SAID KEEP DRIVING IT AND WAIT UNTIL SOMETHING HAPPENS? I BELIEVE THEY HAVE A FUEL PUMP PROBLEM I DON'T UNDERSTAND WHY I SHOULDN'T GO AHEAD AND REPLACE THE FUEL PUMP IF ITS PUMPING METAL INTO MY FUEL SYSTEM. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA DIESEL TDI. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH WHEN THE VEHICLE SUDDENLY STALLED WITH THE ILLUMINATION OF A WARNING LIGHT. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND IT WAS TOWED TO THE DEALER. THE VEHICLE WAS INSPECTED BY THE DEALER AND THEY ADVISED HIM THAT THE FUEL WAS CONTAMINATED. THE VEHICLE WAS REPAIRED FOR THE ENTIRE FUEL SYSTEM. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 45,000. THE VIN WAS UNAVAILABLE.

Mileage: 45,000

MY 2009 JETTA TDI ENGINE STARTED RUNNING ROUGH WHEN I PUSHED THE CLUTCH IN WHILE TURNING INTO A PARKING LOT 3 WEEKS AGO. I COASTED TO A PARKING SPOT AND TURNED OFF THE IGNITION. I STARTED THE CAR BACK UP IMMEDIATELY TO SEE IF IT WAS GOING TO BE OK AND IT SOUNDED GOOD SO I SHUT IT OFF. WHEN I RETURNED ABOUT 45 MINUTES LATER, THE CAR STARTED BUT SOUNDED LIKE IT WAS RUNNING ON ONLY ONE OR TWO CYLINDERS AND THEN DIED. I CALLED A TOW TRUCK AND IT WOULD NOT START AT ALL WHEN HE ARRIVED. THE DEALER ASKED IF I HAD EVER RUN GASOLINE THROUGH IT. I SAID 'NO, WHY WOULD I DO THAT?' HE SAID THAT THE ENTIRE FUEL SYSTEM NEEDED TO BE REPLACED AND THAT VW WOULD PAY FOR THIS 'ONE TIME' EVEN THOUGH THE WARRANTY HAS RUN OUT. WELL, IF THEY ARE AT FAULT THIS TIME, THEY WILL BE AT FAULT THE NEXT TIME TOO. MY CONCERN IS THE NEXT TIME. I DRIVE ON A 70 MPH INTERSTATE 90 MILES ROUND TRIP TO WORK 5 DAYS A WEEK. WHAT ARE THE CHANCES THAT I WILL BE LUCKY ENOUGH THAT IT DID NOT HAPPEN IN TRAFFIC AT THAT SPEED THE FIRST TIME AND JUST WHERE WILL I BE WHEN IT HAPPENS AGAIN? IF THEY ARE REPLACING THIS SHREDDED HIGH PRESSURE FUEL PUMP WITH THE SAME MODEL MADE OF THE SAME MATERIALS, IT WILL HAPPEN AGAIN. IS THERE ETHANOL BEING PUT INTO DIESEL IN THIS COUNTRY? WHAT ABOUT THE ADDITIVES TO DIESEL THAT ARE NECESSARY FOR LUBRICITY THAT ARE PUT IN BY THE DIFFERENT COMPANIES? IS ONE OR MORE TYPES OF THESE THE CULPRIT? THIS PROBLEM IS ALL OVER THE INTERNET AND I HOPE THAT VW CAN COME UP WITH A PERMANENT SOLUTION BEFORE SOMEONE IS SERIOUSLY INJURED - IF IT HASN'T HAPPENED ALREADY. MEANWHILE - STILL WAITING FOR MY CAR TO BE RETURNED TO ME.

Mileage: 68,000

I WAS DRIVING THE VEHICLE AND IT SUDDENLY STARTED TO LOSE POWER AND WITHIN SECONDS STOPPED COMPLETELY. THE VEHICLE FAILED TO START SO I HAD IT TOWED TO A REPAIR SHOP. ON INSPECTION THE MECHANIC FOUND METAL SHAVINGS THROUGHOUT THE FUEL SYSTEM INCLUDING THE FUEL INJECTORS. ON FURTHER INSPECTION IN WAS DISCOVERED THAT THE HIGH PRESSURE FUEL PUMP (HPFP) HAD FELL APART INTERNALLY SENDING METAL BITS ALL THROUGHOUT THE FUEL SYSTEM CAUSING THE VEHICLE TO SHUTDOWN. THE ENTIRE FUEL SYSTEM WAS REPLACED INCLUDING THE THREE FUEL PUMPS(ONE IN THE FUEL TANK, AND THE OTHERS AT THE ENGINE COMPARTMENT INCLUDING THE HPFP), FUEL LINES, INJECTORS, FUEL RAIL, FUEL FILTERS, AND ALL THE SENSORS IN THE FUEL SYSTEM. BASICALLY ANYWHERE THE FUEL FLOWED THROUGH HAD TO BE REPLACED. THE FUEL TANK WAS NOT REPLACED BUT THOROUGHLY CLEANED. ALL THE OLD PARTS ARE IN MY POSSESSION AND SHOW THE GROUND UP METAL THROUGHOUT. *TR

Mileage: 51,740

MY JETTA HAS BEEN STUMBLING EVERY ONCE IN AWHILE FOR QUITE SOME TIME NOW. JUST A COUPLE DAYS AGO IT HAS BEGUN STALLING ALTOGETHER AND I DO NOT KNOW WHAT THE CAUSE IS YET. BASICALLY WHEN I GET TO A CRUISING SPEED OR AM SLOWING DOWN SLIGHTLY WHERE I STILL HAVE MY FOOT ON THE GAS PEDAL BUT AM SLOWING DOWN SLOWLY, THE CAR ALL OF A SUDDEN LOSES ALL POWER AND WHEN I STEP ON THE PEDAL MORE NOTHING HAPPENS. I TAKE IT OFF AND AFTER A SECOND OR SO I STEP ON IT AGAIN AND THE CAR FINALLY ACCELERATES. I AM TAKING IT INTO THE SHOP TODAY TO BE DIAGNOSED. *TR

Mileage: 45,563

AUTOMOBILE STALLING, ROUGH RUNNING, LOSS OF POWER, HARD START. HAPPENS ALL THE TIME WITH TEMPERATURE'S ABOVE 40 DEGREES F. HAPPENED FROM THE DAY I TOOK IT OFF THE LOT. HAVE HAD IT IN TO VW MULTIPLE TIMES, COMPUTER "RE-FLASHED" NOBODY KNOWS WHAT IS GOING ON. FROM WHAT I READ ON TDI FORUM'S IT COULD BE THE HPFP HIGH PRESSURE FUEL PUMP, OR SOMETHING IN THE EMISSIONS THAT JUST IS NOT RIGHT. THIS IS VERY DANGEROUS BECAUSE I HAVE HAD THE STALL HAPPEN ON THE HIGHWAY. THE NTSB NEEDS TO GO AFTER VW ASAP TO GET A RECALL ON THESE VEHICLES, IF THE HPFP FAILS IT IS A 10K FIX, THAT IS 50% OF THE VALUE OF THE CAR, UNACCEPTABLE. *TR

Mileage: 10

TODAY IS APRIL 2, 2011. I WAS DRIVING MY 2009 JETTA TDI ON THE HIGHWAY WHERE MY ENGINE DIED ON ME RIGHT BEFORE MY COIL LIGHT WENT OFF WHILE DOING 60+ MILES. I HAD MY CAR TOWED TO THE VW DEALERSHIP IN STRATFORD CT. WHILE WAITING I STARTED TO LOOK UP ANY INFORMATION ON ISSUES RELATED TO MINE BECAUSE MY CAR TURNED ONLY 2 YEARS OLD MARCH 15 2011. I HAD HEARD ON THE RADIO ON CAR TALK THAT TDI WERE SHUTTING DOWN ON THE HIGHWAYS AND THAT IT WAS BEING LOOKED INTO BY THE NHTSA. I ALSO READ DOZENS OF OTHER STORIES ONLINE WITH RELATED ISSUES WHICH IN THE END COST THEM A FEW THOUSAND TO TEN THOUSAND TO FIX ON RELATIVELY NEW CAR. I HAVE READ IT IS DUE TO HPFP NEEDING TO BE REPLACED WHICH WAS DAMAGED WHEN FUELED UP WITH INCORRECT FUEL. BASICALLY VW IS SAYING THAT METAL PARTICULATES ARE IN THE FUEL FILTERS AND SYSTEM DUE TO PUTTING GAS INSTEAD OF DIESEL. THEY ARE TELLING THIS SUPPOSED CATCH ALL TO EVERYONE WITH THIS ISSUE. I HAVE NEVER PUT ANYTHING OTHER THAN DIESEL INTO MY CAR. THE WARRANTY IS ONLY GOOD UP TO 50K. I AM AT 54K. THIS IS AN ON GOING ISSUE FOR JETTA TDI OWNERS AND WILL CONTINUE TO BE AN ISSUE WHEN THE MILEAGE CLIMBS. THIS IS ALSO A SAFETY ISSUE THAT I TAKE PERSONALLY DUE TO A CHILD BEING IN THE CAR AT THE TIME OF THE BREAK DOWN IN THE MIDDLE OF THE HIGHWAY. I WANTED TO WRITE IN CONCERN FOR MY OWN ISSUES WITH THIS AND OTHER CT JETTA TDI OWNERS OF CT/USA. I DON'T KNOW IF YOU CAN HELP BUT I WANTED TO TRY. THANK YOU VERY MUCH FOR YOUR TIME. *TR

Mileage: 54,000

ENGINE ABRUPTLY STALLED ENTERING LARGE MULTI-LANE INTERSECTION, AS ENGINE REPAIR LIGHT CAME ON. SUDDENLY INOPERATIVE POWER TRAIN ON THE VEHICLE WITHOUT ANY PRIOR WARNING. TDI DIESEL POWERED VEHICLE. TOWED TO DEALERSHIP AND DIAGNOSED WITH HPFP (FUEL PUMP) & FUEL SYSTEM FAILURE.

Mileage: 17,305

VW JETTA TDI HESITTATION AND FUEL SYSTEM FAILURE. *TR

Mileage: 27,000

ON MARCH 6, WHILE DRIVING A 2009 VW JETTA TDI AT APPROXIMATE 70 MPH ON THE HIGHWAY, THE CRUISE CONTROL SHUT OFF, THE GLOW PLUG LIGHT CAME ON, AND AN WARNING THAT READ "ENGINE FAILURE WORKSHOP!" CAME ON. THE CAR WOULD NOT ACCELERATE FASTER THAN 58 MPH AND I PULLED OVER TO THE SIDE OF THE ROAD. THE OWNER'S MANUAL DID NOT INDICATE THE MEANING OF THE GLOW PLUG WARNING LIGHT. I TURNED THE CAR OFF AND RESTARTED IT AND BOTH THE GLOW PLUG LIGHT AND "ENGINE FAILURE WORKSHOP!" LIGHTS WERE OFF. I DROVE THE CAR HOME AND CALLED THE DEALERSHIP THE NEXT MORNING. THE DEALERSHIP SERVICE CENTER INDICATED THAT THE WARNING LIGHT INDICATED THE GLOW PLUG. THE DEALERSHIP STATED THAT I COULD CONTINUE TO DRIVE MY CAR UNTIL A PART THEY ORDERED FOR ME CAME IN UNLESS I EXPERIENCED "DRIVEABILITY" ISSUES, AT WHICH TIME I COULD TAKE IT DIRECTLY TO THE DEALERSHIP. *TR

Mileage: 32,000

VEHICLE HAS STALLED TWICE WHILE IDLING, SHORTLY AFTER START-UP. TEMPERATURE IN THE 40S. BROUGHT IT IN TO LOCAL VW DEALER (MONTESI VW, NORTH HAVEN, CT) SERVICE DEPARTMENT. I ASKED THEM TO ADDRESS STALLING AND GIVEN THE OPEN INVESTIGATION BY NHTSA, TO CHECK FOR HPFP FAILURE. THEY ASSURED ME THAT THERE WERE A SERIES OF TESTS THAT THEY WOULD RUN BUT STATED THAT "PEOPLE SEE SOMETHING ON THE INTERNET AND BLOW IT OUT OF PROPORTION." THEY CLAIM THAT THEY PERFORMED AN ECM SOFTWARE UPDATE, WITH THIS SOFTWARE TELLING THE CAR HOW MUCH DIESEL IT NEEDS AT ANY PARTICULAR TIME GIVEN THE CONDITIONS, E.G. TEMPERATURE. THEY CLAIM THAT THEY REPLACED THE FUEL FILTER. WHEN WE ASKED THEM TO CONFIRM THAT THERE WAS NO DEBRIS (OR OTHER SIGN OF IMPENDING HPFP FAILURE) IN THE FUEL FILTER THEY WERE UNABLE TO. THEY REPLIED THAT THEY JUST REMOVE THE FUEL FILTER AND THROW IT AWAY BUT DON'T LOOK AT OR INSPECT IT. I HAVE DRIVEN IT TWICE SINCE PICK-UP, ABOUT 100 MILES. I HAVE YET TO EXPERIENCE FURTHER STALLING. *TR

Mileage: 32,600

I LEFT MY HOUSE, APPROXIMATELY 8 MILES FROM THE HOUSE I STOPPED AT A LIGHT. WHEN THE LIGHT TURNED GREEN MY ENGINE STALLED, I SAW LOTS OF CARS COMING UP UPON ME AT HIGHWAY SPEEDS. I GOT THE CAR RESTARTED GOT IT TO THE CURB. WHEN THE CAR SHUT DOWN AT THE LIGHT, NO WARNING LIGHTS HAD GONE OFF AT ALL. AS SOON AS I GOT IT STARED ALL THE WARNING LIGHTS FLASHED. I THOUGHT IT WAS DUE TO A COLD TEMPERATURE ISSUE IT WAS 8 DEGREES OUT. I TRIED TO MAKE IT BACK HOME: THE CAR QUIT WORKING APPROXIMATELY 2 MILES FROM MY HOUSE AND, WOULD NOT START ANYMORE. I WAITED A FEW HOURS FOR THE SUN TO COME UP TO WARM UP THE CAR, AND PERFORMED ROAD SIDE SERVICE AND I WAS UNABLE TO RESTART CAR. I HAD IT TOWED TO A LOCAL SHOP. INFORMED HPFP HAD A CATASTROPHIC FAILURE. I WAS INFORMED BY VW TO BRING THE CAR TO THEIR SHOP FOR FURTHER EVALUATION. AT THIS TIME I'M WAITING FOR A RESPONSE? HOPEFULLY THEY STAND BEHIND THEIR PRODUCT, OR ARE THEY JUST ANOTHER CORPORATION THAT DOES NOT CARE FOR ITS CUSTOMERS. RESPONSE FROM VW CONTAMINATED IN FUEL ASKED FOR LAB REPORT WAS DENIED AND TOLD.THEY DREW FUEL FROM THE CAR INTO A GLASS JAR SAW THAT IT WAS CLOUDY AND THERE FORE IT WAS CONTAMINATED. NOT ARE PROBLEM I HAVE THREE MORE YEARS TO PAY ON THE GREEN CAR OF THE YEAR 2009 TDI DIESEL PLEASE HELP US BEFORE SOMEONE DIES. PLEASE START HOLDING THEIR CORPORATION ON STANDARDS INSTEAD OF THEM TAKING ADVANTAGE OF THE PEOPLE. *TR

Mileage: 59,000

WHILE DRIVING 2009 JETTA TDI WITH APPROXIMATELY 42K MILES, GLOW PLUG LIGHTS FLASHED AND THEN RESULTED IN ENGINE FAILURE AND ALL POWER LOSS WHILE DRIVING APPROXIMATELY 70MPH ON HIGHWAY. VEHICLE WAS THEN TOWED TO LOCAL CAR SERVICE. AT FIRST WE WERE TOLD THERE MAY HAVE BEEN CONTAMINATED FUEL THAT CAUSED THIS PROBLEM. ONCE A MECHANIC LOOKED AT IT WE WERE TOLD THERE WERE SHARDS OF METAL THROUGH THE FUEL LINES AND IN THE ENGINE, RESULTING IN REPAIRS UPWARD OF $10,000.00. FURTHERMORE I HAVE THE LAST 25 REPRINTED RECEIPT SHOWING DIESEL WAS THE FUEL PUT IN THIS VEHICLE, FROM A REPUTABLE FUEL PROVIDED. I FEEL THIS MUST BE ADDRESS SOON OR THERE IS GOING TO BE A VERY SERIOUS ACCIDENT. I BELIEVE THAT THIS COULD HAVE BEEN A POTENTIAL ACCIDENT AND WE COULD HAVE BEEN SERIOUSLY HURT IF NOT FOR THE ENGINE LIGHT COMING ON AND US SEEING IT SOON ENOUGH TO GET IT STOP AND UNDER CONTROL. I IMPLORE YOU TO PLEASE CHECK THIS CLOSELY. I SEE I AM NOT THE ONLY COMPLAINT ON THIS ISSUE AND I BELIEVE AS THESE CARS GET 40K TO 50K MILES ON THEM WE WILL SEE MUCH MORE FAILURES. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 42,000

TL*THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE FUEL LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE ENTIRE FUEL SYSTEM NEEDED TO BE REPLACED AS IT WAS RUSTED. THE VEHICLE WAS REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 31,000 AND THE CURRENT MILEAGE WAS 32,000. UPDATED 09/02/11*LJ

Mileage: 31,000

I WAS DRIVING A 2009 VW JETTA TDI. I WAS TRAVELING AT A HIGHWAY SPEED (AROUND 65PMH) WHEN SUDDENLY THE ENGINE STOPPED. I ALMOST GOT HIT WHILE TRYING TO SECURE THE VEHICLE TO A SAFE LOCATION. THIS PROBLEM IS VERY UNSAFE. THE ENGINE MALFUNCTION LIGHT CAME ON. THE CAR WOULD NO LONGER TURN ON. I HAD THE CAR TOWED TO A DEALER WHO STATED THAT THE FUEL PUMP WAS SENDING METAL SHARDS THROUGH THE FUEL SYSTEM. THE TOTAL COST IS BETWEEN 6-10K AND THE CAR ONLY HAS 42,000 MILES. *TR

Mileage: 42,000

FRIDAY, FEB 18TH DRIVING HOME, ON A BUSY HIGHWAY, DURING RUSH HOUR, MY VEHICLE STARTED A CLICKING NOISE, MY DASHBOARD LIT UP WITH A MESSAGE 'FLASHING GLOW-PLUG AND CHECK ENGINE LIGHT. SECONDS LATER THE CAR STALLED AND I HAD SECONDS TO GET OUT OF THE TRAFFIC. THE CAR WOULD NOT START. THE CAR CURRENTLY HAS 24,600 MILES. I CALLED VW EMERGENCY TOWING AND IT WAS TAKEN TO THE DEALERSHIP. TODAY SATURDAY THE 18TH I RECEIVED A CALL FROM THE VW DEALERSHIP OF GAITHERSBURG, MD TELLING ME THERE WAS MAJOR DAMAGE IN THE HPFP AND FUEL SYSTEM CAUSED BY CONTAMINATED DIESEL FUEL. I REPLIED THAT I ONLY UTILIZE 2 DIESEL GAS STATIONS; BP AND SUNOCO. I HAVE NEVER PUT ANY OTHER FUEL IN BUT DIESEL AND ONLY FROM A REPUTABLE GAS STATION. NOW THE VW DEALERSHIP IS TELLING ME I MUST PAY FOR REPAIRS THAT WILL EXCEED $7,000.00. *TR

Mileage: 24,650

2009 VW SPORTWAGON TDI. PROPER DIESEL FUEL USED. AT ABOUT 1/4 TANK REMAINING, GLOW PLUG LIGHT WENT ON AND CAR STALLED. TOWED TO DEALER WHO SAID THAT HPFP IMPLODED AND METAL CHIPS IN SYSTEM. ESTIMATED OVER $8000 TO REPAIR. SINCE I AM GOOD CUSTOMER AND HAD 75,000 MI ON CAR, THEY AGREED TO PAY 10%, VW OF AMERICA 85%, AND I HAD TO PAY 5%. THEY VERIFIED THAT DIESEL FUEL WAS IN TANK! *TR

Mileage: 77,830

STARTED CAR TO LET IT WARM UP.. CAME OUT 20 MINUTES LATER AND THE CAR WAS OFF.. HAD THE CAR TOWED TO DEALER TO FIND OUT THAT THE HIGH PRESSURE FUEL PUMP HAS FAILED. THE PUMP SENT METAL INTO THE FUEL SYSTEM. DEALER HAS COVERED REPLACEMENT OF ENTIRE FUEL SYSTEM UNDER WARRANTY. JUST RECEIVED A PHONE CALL FROM THE DEALER STATING THAT THEY ARE NOW HEARING A STRANGE NOISE IN CYL # 1.. WAITING FOR A CALL AT THIS POINT.. *LN

Mileage: 41,000

2009 VW DIESEL STALLING ISSUES WHEN DRIVING THE CAR.*TR

Mileage: 12,500

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA TDI DIESEL. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE AND DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE YET THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER AND THEY ADVISED THE CONTACT THAT HE HAD ADDED REGULAR GASOLINE TO THE VEHICLE AS OPPOSED TO DIESEL, WHICH CAUSED THE FAILURE. THE DEALER REPAIRED THE HIGH PRESSURE FUEL SYSTEM, THE FUEL TANK AND THE CATALYTIC CONVERTER. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 29,400.

Mileage: 29,400

WAS DRIVING MY 2009 JETTA TDI TO WORK ONE MORNING LAST WEEK WHEN THE CHECK ENGINE LIGHT CAME ON AND THE GLOW PLUG LIGHT WAS BLINKING. THE DASH INDICATOR SAID SOMETHING LIKE ENGINE MALFUNCTION WORKSHOP. I TOOK IT TO THE DEALERSHIP AFTER WORK AND THEY DIAGNOSED THE FOLLOWING: "RECEIVED FAULT FOR PO671A & P0087 GLOW PLUG & FUEL PRESSURE TOO LOW. FOUND REGULATOR LEAKING ON TO GLOW PLUG #4 CAUSING DTC'S FOR GLOW PLUG." I HAD TO HAVE THE GLOW PLUG AND THE FUEL RAIL REPLACED AT MY EXPENSE ($970) SINCE VW WOULDN'T PAY FOR IT AND SAID THE REPAIR WAS NOT UNDER WARRANTY. I RECEIVED THE CAR BACK AFTER THE REPAIR AND THE VERY NEXT DAY, WHILE DRIVING TO WORK, THE GLOW PLUG LIGHT STARTED BLINKING AGAIN FOR AWHILE AND THEN TURNED OFF. SO I WENT BACK TO THE DEALERSHIP AND IT WAS DIAGNOSED AS A P0087 AND THEY SAID IT WAS A BAD HIGH PRESSURE FUEL PUMP - PRESSURE WAS TOO LOW. I CALLED VW OF AMERICA AND LEFT A MESSAGE. VWOA CONTACTED THE DEALERSHIP THE NEXT DAY AND AGREED TO COVER THE BAD FUEL PUMP UNDER WARRANTY. THE HPFP HAD NOT YET BLOWN BUT WOULD HAVE ACCORDING TO THE DEALERSHIP IF I'D KEPT DRIVING WITHOUT HAVING THE INSTANCE OF THE GP LIGHT INVESTIGATED. THIS WOULD HAVE CAUSED A CATASTROPHIC FAILURE OF THE FUEL SYSTEM WITH A COST OF REPAIR BETWEEN $6K - 10K. SINCE WE CAUGHT IT IN TIME, THE COST IS IN THE NEIGHBORHOOD OF $1600. *TR

Mileage: 53,760

GLOW PLUG INDICATOR SYMBOL FLASHING ON DASHBOARD. I HAD JUST LEFT MY HOUSE SO I DECIDED TO DRIVE AROUND THE BLOCK TO GET BACK TO MY HOUSE TO CHECK ON THE SYMBOL. WITHIN ONE BLOCK THE CAR LOST POWER, THE GLOW PLUG INDICATOR CAME BACK ON (FLASHING) AS DID THE ENGINE WARNING SYMBOL. MY CAR COULD NOW ONLY CLUNK FORWARD AT ABOUT 5 MPH. I MADE IT OVER TO THE CURBSIDE, GRABBED MY MANUAL, AND WALKED HOME. I CALLED THE VW DEALER AND HE SAID THAT HE'D SEEN A COUPLE OF CASES LIKE THIS AND THAT THE CAR WOULD HAVE TO BE TOWED IN." I HAD IT TOWED TO DEALERSHIP (THIS WAS A SATURDAY). ON MONDAY I HEARD THAT THERE WAS A PROBLEM WITH THE FUEL PUMP (HPFP) AND THAT THE WHOLE FUEL SYSTEM WOULD HAVE TO BE REPLACED. LUCKILY, I WAS STILL UNDER WARRANTY. IT'S A VERY EXPENSIVE REPAIR. MORE LUCKILY, THIS POWER FAILURE DID NOT HAPPEN ON THE FREEWAY, WHICH IS WHERE I WAS HEADING. I COULD HAVE BEEN KILLED. PLEASE SEE THIS STRING OF COMPLAINTS ABOUT THE FUEL PUMP FAILURE - WHICH SO FAR VW IS DENYING IS A PROBLEM: HTTP://WWW.TDI-ISSUES.COM/HPFP-CASES-TAC68/. ALSO, PLEASE PURSUE THIS AS A SAFETY ISSUE AND CONSIDER A RECALL. THERE HAS BEEN NO GUARANTEE FROM VW THAT THIS REPAIR WILL NOT STOP THE PROBLEM FROM OCCURRING AGAIN. WHEN MY CAR IS REPAIRED, I WILL STILL FEEL UNSAFE, SINCE VW WILL NOT ADMIT THE PART WAS FAULTY AND WILL NOT CLARIFY THAT THEY HAVE REPLACED THE HPFP WITH A NEW, IMPROVED VERSION.

Mileage: 30,000

MY 2009 VOLKSWAGEN JETTA TDI (AUTOMATIC) HAS STALLED TWICE WHILE LEAVING MY PARKING LOT AT WORK. I HAVE TO GO UP A SMALL HILL TO EXIT THE PARKING LOT. WHEN I CREST THE HILL THE ENGINE STALLS. I MAKE EFFORTS TO KEEP MY FOOT ON THE GAS WHEN I CREST THE HILL AND THE PROBLEM HASN'T HAPPENED SINCE. I CAN'T DO THIS IF CARS ARE COMING. *TR

Mileage: 10,000

ON JAN. 17 2011 I WAS ON A 2 LANE HIGHWAY WITH CRUISE CONTROL SET AT 55 M.P.H. THE VEHICLE SHUDDERED AND SUFFERED AN IMMEDIATE LOSS OF POWER. THE VEHICLE DISPLAY SAID SOMETHING LIKE ENGINE WORKGROUP. THERE WAS ALSO WARNING LIGHT FOR GLOWPLUG AND SERVICE ENGINE. I CONTINUED APPROX. 2 MILES TO WORK WITH LESS POWER AND CALLED VOLKSWAGEN WHO TOLD ME TO HAVE VEHICLE TOWED FOR SERVICE. VEHICLE IS 2009 VW JETTA TDI. SERVICE REPORTS THEY FOUND A MUDDY LOOKING SUBSTANCE AND REPLACED THE EGR VALVE. THE CHECK ENGINE LIGHT WAS BACK ON WITHIN DAYS OF THIS SERVICE BUT HAS NOT BEEN RETURNED AS OF THIS TIME. THIS VEHICLE HAS NEVER HAD GASOLINE IN THE FUEL SYSTEM. *TR

Mileage: 57,692

WHILE DRIVING TO WORK, THE ENGINE MALFUNCTION DASHBOARD LIGHT ILLUMINATED WHILE MAKING A LEFT TURN, TRAVELING ABOUT 20 MPH, WITH SLIGHTLY LESS THAN 1/2 TANK FUEL FROM THE SAME FILLING. THE LEFT TURN WHERE THE MALFUNCTION OCCURRED WAS THE LAST 1/2 MILE OF MY ~15 MILE COMMUTE TO WORK. IMMEDIATELY AFTER OBSERVING THE MALFUNCTION LIGHT, I COULD HEAR A METAL-ON-METAL GRINDING SOUND COMING FROM UNDER THE HOOD. THE ENGINE DID NOT STOP RUNNING THOUGH THE GRINDING NOISE PERSISTED FOR THE REMAINING 1/2 MILE OF MY COMMUTE. AFTER TURNING THE CAR OFF IN THE PARKING LOT, I CONTACTED MY VW DEALER AND INFORMED THEM OF THE PROBLEM. THEY RECOMMENDED I TRY DRIVING THE CAR TO THE DEALER FOR SERVICE, WHICH IS ABOUT 15.5 MILES FROM MY WORKPLACE. I STAYED AT WORK FOR THE NEXT 3 HOURS, AND AROUND MIDDAY SET OFF TO DRIVE THE CAR TO THE VW DEALER. THE CAR STARTED, BUT THE GRINDING NOISE PERSISTED AND THE ENGINE MALFUNCTION LIGHT ILLUMINATED WITHIN 1 MINUTE OF STARTING. AT THE SAME INTERSECTION WHERE THE PROBLEM HAD ORIGINALLY STARTED, 1/2 MILE FROM WORK, I WAS FORCED TO STOP AT A RED LIGHT. WHILE STOPPED, THE ENGINE OPERATION BECAME VERY ROUGH AND THE ENGINE STOPPED RUNNING. I WAS ABLE TO RESTART AND LIGHTLY ACCELERATE WHEN THE LIGHT TURNED GREEN, BUT THE CAR STALLED AFTER ABOUT 10 SECONDS, THOUGH I HAD ENOUGH MOMENTUM TO GET OUT AND PUSH THE CAR INTO A PARKING LOT. I HAD THE CAR TOWED TO THE VW DEALER. THE DEALER REPORTED THAT THEY FOUND SHARDS OF METAL THROUGHOUT THE FUEL SYSTEM, ESPECIALLY IN THE FUEL PUMP. THEY QUOTED ME VW'S STATEMENT ABOUT GASOLINE CONTAMINATION OF DIESEL FUEL, AND IMPLIED THAT I MAY HAVE INCORRECTLY FUELED THE CAR. HOWEVER, THEY TOOK A FUEL SAMPLE FROM MY TANK AND REPORTED THAT IT WAS NORMAL DIESEL WITH NO SIGNS OF CONTAMINATION. THEY AGREED TO REPLACE THE ENTIRE FUEL SYSTEM. THE CAR HAS RUN NORMALLY SINCE REPAIRING.

Mileage: 22,977

HAD A HALF A TANK OF FUEL FROM MOBIL DROVE 30 MILES WITHOUT ANY PROBLEMS PRIOR TO PARKING CAR IN GARAGE FOR 30 MIN. LEFT FOR WORK AND CAR STALLED OUT AT AN INTERSECTION. STARTED UP AFTER 3RD ATTEMPT TO START,RAN REALLY ROUGH AND DIED WITHIN SECONDS IF ACCELERATOR WASN'T DEPRESSED. ALMOST MADE IT HOME BEFORE DYING FOR GOOD ON A HILL. HAD TOWED TO DEALERSHIP (THE ONLY PLACE IT HAS HAD WORK DONE)WHO IS NOW TELLING ME THERE WAS WATER IN FUEL, ICE IN THE FUEL FILTER, EVIDENCE THE FUEL TANK HAD BEEN REMOVED IN THE PAST(WITHOUT MY KNOWLEDGE), AND THAT THE HPFP FAILED AND REQUIRES TOTAL REPLACEMENT OF FUEL SYSTEM. CURRENTLY WAITING TO HEAR IF VW WILL COVER UNDER WARRANTY. *LN

Mileage: 25,000

VEHICLE LOST POWER AND STALLED AT BUSY INTERSECTION. GLOW PLUG FLASHING AND ENGINE CHECK LIGHT ON. TOWED INTO DEALERSHIP WHO THEN ACCUSED OF "FUEL CONTAMINATION". INCURRED COSTS OF TOWING AND RENTAL BECAUSE OF "CONTAMINATION" CLAIMS. ESTIMATED COST OF PARTS: 9,384.85. VOLKSWAGEN OF AMERICA NOT HONORING THEIR WARRANTY. 27,274 MILES. OVER 10,000 DOLLARS IN COSTS. CAR IS NOT FIXED. *LN

Mileage: 27,400

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THERE WAS A SLIGHT LOSS OF ENGINE POWER AND THE GLOW PLUG WARNING INDICATOR LIGHT ILLUMINATED. THE WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE CONTACT WAS ABLE TO CONTINUE DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY DETECTED THAT IMPROPER FUEL WAS CONSUMED IN THE FUEL TANK. THE VEHICLE WAS THEN TOWED TO ANOTHER DEALER FOR A SECOND OPINION AND THE TECHNICIAN INFORMED THAT THE FUEL SYSTEM WOULD NEED TO BE REPLACED. THE REPAIR WAS PERFORMED ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000. UPDATED 04/12/11*LJ UPDATED 04/13/11

Mileage: 11,000

FAILURE WAS PROCEEDED BY UNUSUAL NOISE FROM UNDER THE HOOD, A SERIES OF WARNING LIGHTS, AND FINALLY THE CAR JUST STOPPED. HIGH PRESSURE FUEL PUMP FAILURE. CAUSED 7000 DOLLARS DAMAGE TO FUEL SYSTEM. *TR NUMEROUS PARTS REPLACED. NONE OF THE PARTS ARE AVAILABLE. *TR

Mileage: 39,950

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA DIESEL. THE CONTACT STATED THAT WITHIN MOMENTS AFTER STARTING THE VEHICLE IT STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT THE FAILURE RECURRED. AFTER APPLYING A PRE- HEATER TO THE FUEL LINES, THE CONTACT WAS ABLE TO RESTART THE VEHICLE SUCCESSFULLY. THE FAILURE PERSISTED ONLY DURING COLD WEATHER. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE WAS 29,000. THE CONSUMER WAS INFORMED HE WOULD HAVE TO ADD FUEL ADDITIVES TO GET THE STARTED. THE CONSUMER STATED NO WHERE IN THE MANUAL DID IT STATE THAT. UPDATED 02/02/11 THE CONSUMER STATED DURING AN UNUSUAL COLD DAY, WHEN HE ATTEMPTED TO START THE VEHICLE, IT IMMEDIATELY DIED. HE STARED IT AGAIN, AND IT RAN FOR A FEW SECONDS, THEN STARTED MISSING SEVERELY AND WOULD DIE AGAIN IF HE HADN'T STAYED ON THE THROTTLE. THE CONSUMER STATED THE HIGH PRESSURE FUEL PUMP DISINTEGRATES, FILLING THE ENTIRE FUEL SYSTEM WITH METAL BITS, AND NECESSITATING VERY EXPENSIVE REPAIRS. UPDATED 09/16/11*JB

Mileage: 25,000

WHILE DRIVING 2009 JETTA TDI WITH APPROXIMATELY 60K MILES, GLOW PLUG LIGHTS FLASHED AND THEN RESULTED IN ENGINE FAILURE AND ALL POWER LOSS WHILE DRIVING APPROXIMATELY 70MPH ON HIGHWAY. VEHICLE WAS THEN TOWED TO LOCAL VW DEALERSHIP. AT FIRST WE WERE TOLD THERE MAY HAVE BEEN CONTAMINATED FUEL THAT CAUSED THIS PROBLEM. ONCE A MECHANIC LOOKED AT IT WE WERE TOLD THERE WERE SHARDS OF METAL THROUGH THE FUEL LINES AND IN THE ENGINE, RESULTING IN REPAIRS UPWARD OF $10,000.00. WE ARE CURRENTLY WAITING TO SEE IF THE EXTENDED WARRANTY WE PURCHASED WITH THE VEHICLE WILL COVER THIS DAMAGE. FURTHERMORE WE OPTIONED A REPRINTED RECEIPT SHOWING DIESEL WAS THE LAST FUEL PUT IN THIS VEHICLE, FROM A REPUTABLE FUEL PROVIDED, WHO IS WILL TO LET THIS FUEL BE TESTED. *TR

Mileage: 68,000

HIGH PRESSURE FUEL PUMP FAILURE. *TR

Mileage: 48,166

WAS DRIVING ON RESIDENTIAL STREET, APPROXIMATELY 25-30 MPH, AND CAR JUST LOST POWER AND STALLED. AFTER A FEW MINUTES IT COULD START AGAIN - BUT THE VEHICLE WOULD NOT MOVE, EVEN IF GAS WAS PUSHED DOWN. AFTER A WEEK AT THE DEALERSHIP - THEY SAID IT WAS THE THROTTLE. MY CAR WOULD NOT START BEFORE (AFTER ONLY HAVING THE CAR FOR APPROXIMATELY 7 MONTHS AND APPROXIMATELY 2000 MILES) - AND AFTER HAVING IT TOWED TO THE DEALER, THEY JUST SAID THE FUEL WAS GELLING. BUT THEY DID DO A COMPUTER UPGRADE AND SAID THERE "PARTICLES IN THE FUEL LINE" THAT THEY CLEANED OUT AND SAID I MAY HAVE GOTTEN "BAD FUEL". 1 WEEK AFTER MY 40000 MILE ROUTINE MAINTENANCE CHECK - MY GLOW PLUG LIGHT WENT ON AND I HAD TO HAVE A SENSOR REPLACED.

Mileage: 40,000

WHILE DRIVING ON INTERSTATE 5 IN CENTRAL OREGON, GOING APPROX. 60 MPH, 2009 DIESEL JETTA LOST POWER AND BEGAN TO STALL OUT. I HAD DRIVEN ALMOST 245 MILES ON THIS DAY (WITH THE SAME TANK OF FUEL), BEFORE THE STALL OCCURRED. MANY WARNING LIGHTS CAME ON THE DASH, INCLUDING A FLASHING GLOW PLUG LIGHT WITH ENGINE SYMBOL, ENGINE DEFAULT LIGHT AND WORKSHOP WARNING LIGHT. UPON COMING TO A STOP, THE CAR DIED COMPLETELY, WOULD NO LONGER START, AND HAD TO BE TOWED TO VW. UPON RECEIPT OF THE CAR, VW TRIED TO ACCUSE ME OF USING "BAD FUEL" BUT THEN CHANGED THEIR STORY, ONCE THEY DID MORE RESEARCH (AND THEY FOUND THAT MANY PEOPLE ACROSS THE US ARE HAVING THIS PROBLEM). VOLKSWAGEN STATES THAT THERE IS A COMPLETE FUEL PUMP SYSTEM FAILURE, WITH METAL PARTICULATE IN THE FUEL FILTERS AND SYSTEM, AND ALL COMPONENTS MUST BE REPLACED. THIS IS CURRENTLY IN PROGRESS, AND I AM STRANDED APPROXIMATELY 1,000 MILES FROM MY HOME, WITH NO INDICATION OF A SET COMPLETION DATE FOR REPAIRS. I AM VERY CONCERNED THAT THIS ISSUE WILL REOCCUR, AS IT IS BEING REPORTED ON A LARGE SCALE BY MANY TDI JETTA OWNERS ON THE WEB FORUMS. PLEASE SEE LINKS: HTTP://FORUMS.TDICLUB.COM/SHOWTHREAD.PHP?T=273983 HTTP://FORUMS.TDICLUB.COM/SHOWTHREAD.PHP?T=269781 HTTP://FORUMS.TDICLUB.COM/SHOWTHREAD.PHP?T=280693 HTTP://WWW.TDI-ISSUES.COM/HPFP-CASES-TAC68/ HTTP://WWW.TDI-ISSUES.COM/HPFP-CASES-TAC68/2010-VW-JETTA-TDI-GAP186.HTM#COMMENT344 HTTP://WOT.MOTORTREND.COM/DIESEL-INVESTIGATION-NHTSA-INVESTIGATING-VOLKSWAGEN-JETTA-TDIS-OVER-STALLING-8723.HTML. *TR

Mileage: 33,600

CAR HAS STUTTERED WHEN ACCELERATING FROM STOP SINCE PURCHASING WITH 12 MILES. ON 12/21/2009, CAR LOST POWER AND STUTTERED AT SPEED ON INTERSTATE HIGHWAY. THE ROAD IMMEDIATELY CLIMBED A HILL. WITH ACCELERATOR TO THE FLOOR, THE CAR DROPPED TO UNDER 60 MPH AND I SHIFTED FROM 6TH TO 5TH. CAR STILL KEPT DECELERATING SO I SHIFTED TO 4TH. FORTUNE PROVIDED A REST AREA AS THE CAR GOT TO ABOUT 45 MPH ON THE INTERSTATE. AFTER PARKING, CAR STALLED WHILE IDLING. STARTING ENGINE WOULD ROUGHLY IDLE AT 1/2 OF THE IDLE RPM FOR ABOUT 5 SECONDS BEFORE STALLING. AFTER 4 TRIES, I LET THE CAR SIT FOR 10 MINUTES AND IT RESTARTED WITHOUT FURTHER INCIDENT. THE CAR HAD DIESEL PURCHASED IN UPSTATE NY IN THE WINTER, PRESUMABLY A WINTER BLEND. THE INCIDENT HAPPENED IN VA IN 30+ DEGREE TEMPERATURES, SO PRESUMABLY GELLING OF THE FUEL WAS NOT THE PROBLEM. ADDITIONALLY, ON 12/17/2010, CAR STARTED BUT WOULD NOT REV ABOVE 1500 RPM EVEN WHILE OUT OF GEAR. WOULD NOT GO MORE THAN 10 MPH. I ASSUME IT IS THE FUEL SYSTEM BUT THE VW DEALER CLAIMS EVERYTHING IS FINE WITH THE CAR.

Mileage: 17,000

THE VEHICLE WAS EMITTING A DIESEL FUEL TYPE ODOR. THE DRIVER OF THE VEHICLE WAS HEADED BACK TO THE OFFICE IMMEDIATELY UPON DISCOVERING THE ODOR. ON THE HIGHWAY THE VEHICLE DIED. THE ONLY LIGHT THAT ILLUMINATED WAS THE GLOW PLUG LIGHT. THE VEHICLE WAS TOWED INTO THE SHOP. THE DEALERSHIP AT THAT POINT REPLACED A LEAKING COMPONENT WITHIN THE FUEL SYSTEM. MY COMPANY AUTHORIZED THE PART REPLACEMENT. THE PART WAS REPLACED BUT THE VEHICLE STILL DID NOT START. LONG STORY SHORT, WE NEED A CYLINDER HEAD WHICH IS APPROX $7500 SINCE THE LEAKING FUEL HAD CAUSED THE TIMING BELT TO SKIP TIMING. THE VEHICLE AT THIS TIME IS STILL AT THE DEALERSHIP AWAITING OUR DECISION. THE ONLY THREE OPTIONS ARE REPLACE THE CYLINDER HEAD, ENGINE OR DECOMMISSION A CAR WITH LESS THAN 48K MILES. BASED ON THE INFORMATION FOUND ON THE INTERNET THIS PARTICULAR VEHICLE HAS SEVERAL INCIDENTS FILED IN REGARDS TO LEAKING FUEL SYSTEM AND STALLING. *TR

Mileage: 47,932

TL*THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA TDI. WHILE DRIVING 55 MPH, THE VEHICLE STALLED IN THE MIDDLE OF THE HIGHWAY. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE HIGH PRESSURE FUEL PUMP FAILED BECAUSE METAL HAD SPREAD THROUGHOUT IT. THE VEHICLE WAS REPAIRED AT THE CONTACT'S EXPENSE. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 25,500.

Mileage: 25,500

LOSS OF POWER, CAR GOES INTO LIMP MODE WHEN THIS HAPPENS IT IS A FUEL SYSTEM FAILURE THE HIGH PRESSURE FUEL PUMP IT SEND METAL SHAVINGS THROUGHOUT THE FUEL SYSTEM REPLACE THE FUEL SYSTEM I HAVE DONE THIS ONCE AND NOW IT HAS FAILED THE 2 TIME ALL AT MY EXPENSE, CAR IS CURRENTLY NOT RUNNING CAN'T AFFORD ANOTHER REPAIR A REAL SAFETY ISSUE, NO WARNING WHEN THE VEHICLE GOES INTO POWER REDUCTION. *TR

Mileage: 42,000

FUEL PUMP FAILED - CAR LOST POWER ON A BUSY INTERSTATE. *TR

Mileage: 14,000

ON 11/3/2010 I TOOK MY 2009 VW JETTA TDI IN FOR ITS 30,000 MILE SERVICE. I WAS CALLED AND TOLD MY VEHICLE WAS READY FOR PICK UP THAT EVENING. WHEN I ARRIVED THE SERVICE ADVISOR TOLD ME HE HAD BAD NEWS, MY FUEL PUMP HAD FAILED. THEY GAVE ME A LOANER CAR AND ASKED ME TO BRING IN MY LAST 4-5 FUEL RECEIPTS. I TOLD THEM I DON'T KEEP FUEL RECEIPTS. THEY SAID VW MAY NOT WARRANTY THE FAILURE OF THE FUEL PUMP WITHOUT THE FUEL RECEIPTS. I WAS TOLD ON 11/6/2010 THAT THEY HAD APPROVED THE WARRANTY REPAIR. MY CONCERN IS THAT THIS MAY HAPPEN AGAIN (THE FAILURE OF THE FUEL PUMP) AND COULD PUT ME IN A DANGEROUS SITUATION. I WOULD LIKE TO MAKE SURE THE REPAIR IS A NEW AND UPGRADED PART AND NOT THE SAME FAILING PART. *TR

Mileage: 29,900

DRIVING AT 20 MPH HEARD A CLANKING NOISE LIKE A SPOON IN THE GARBAGE DISPOSAL COMING FROM THE ENGINE COMPARTMENT. MFD DISPLAYED ENGINE FAIL AND THE CAR SHUT OFF AND WOULD NOT RESTART. FILLED UP WITH APPROVED DIESEL FROM MOBIL A WEEK PRIOR. STILL HAD A LITTLE LESS THAN HALF A TANK. HAD VEHICLE TOWED TO LOCAL VW DEALERSHIP. VW DESCRIBED THE PROBLEM AS FUEL CONTAMINATION. SUBSEQUENTLY DETERMINED THAT THE HIGH PRESSURE FUEL PUMP (HPFP) HAD FAILED AND CAUSED SIGNIFICANT FUEL SYSTEM DAMAGE. VW REPLACED ENTIRE FUEL SYSTEM UNDER VEHICLE WARRANTY. RESEARCHED THE ISSUE AND DETERMINED THIS WAS NOT AN ISOLATED ISSUE FOR THIS VEHICLE (2009 VW JETTA TDI). MOREOVER, THE NOTION OF 'CONTAMINATED FUEL' SEEMS TO BE A CATCH-ALL PHRASE THAT DETRACTS FROM WHAT MAY BE THE REAL PROBLEM OF FAILED ENGINEERING AS IT RELATES TO THE HPFP. LASTLY, THE IMMEDIATE SHUTTING OFF OF THE ENGINE MADE FOR A VERY UNSAFE CONDITION DUE TO THE INABILITY TO EASILY STEER OR ACCELERATE TO A SAFE LOCATION. VEHICLE WAS STUCK PARTIALLY ON THE ROADWAY AND HAD TO BE PUSHED AND COASTED BACKWARDS TO A SAFE PARKING SPOT OUT OF THE ROADWAY AND ALONG THE CURB. *TR

Mileage: 17,830

CAR HAD BEEN OPERATING NORMALLY ALL SERVICE PERFORMED AND NO NOTIFICATION FROM DEALERSHIP. ON 10/26/2010 WAS DRIVING AT POSTED SPEED LIMIT ON ALHAMBRA BLVD IN PLEASANT HILL/MARTINEZ CA. WAS COMING DOWN SLIGHT HILL AND TOUCHED ACCELERATOR TO CLIMB SLIGHT GRAD WHEN THE ENGINE JUST STALLED AND SHUT DOWN. THERE WAS NO WARNING. CAR COULD NOT BE RESTARTED. THERE WAS A SMALL NOISE FROM THE ENGINE COMPARTMENT AND A SHUTTER AS THE MECHANICAL POWER STEERING FAILED WHEN THE ENGINE STALLED. THE CAR WAS PUT ON A FLAT BED BY MARTINEZ PD AND TAKEN TO A LOCAL SHOP WHERE NOTHING WAS DONE EXCEPT CALL THE DEALERSHIP. THE DEALERSHIP, DORITO BRO IN WALNUT CREEK CA, REQUIRED THE CAR BE FLAT BEDDED TO THEM. THE CAR WAS TAKEN TO THE DEALER SHIP ON 10/27/2010 THE DEALERSHIP THEN INFORMED ME THAT THE BATTERY WAS SHOT AND THEY COULD NOT EVEN TROUBLE SHOOT THE PROBLEM WITH OUT A REPLACEMENT BATTERY. THERE HAD BEEN NO BATTERY FAILURE PRIOR TO THIS INCIDENT. THE BATTERY WAS REPLACED AND THE DEALERSHIP COULD NOT TELL WHAT WAS WRONG WITH THE CAR. ON 10/28/2010 THEY BELIEVED IT WAS THE FUEL PUMP. THE PUMP WAS REPLACED ON 11/1/2010 AND THE CAR COULD STILL NOT BE STARTED. THE DEALERSHIP AS OF 11/2/2010 HAS OPENED UP ANOTHER TECH TICKET TO TRY TO RESOLVE THE PROBLEM. 11/3/2010 WAS INFORMED BY DEALERSHIP THAT THE FUEL PUMP NEEDED NEW BOLTS BECAUSE THE OLD BOLTS CAN NOT BE REUSED DUE TO THE SENSITIVE NATURE OF THE TDI MOTOR. I ASKED IF THE FUEL PUMP FAILED AND CONTAMINATED THE ENGINE DEALERSHIP SAID NO. *TR

Mileage: 56,000

HAVE ALWAYS HAD CAR SERVICED AT DEALER PER RECOMMENDATIONS. ON 10/14/10 CAR MADE A NOISE AT STOPLIGHT THEN NOISE QUIT. PULLED OUT FROM STOPLIGHT AND CAR DIED SUDDENLY AND WITHOUT WARNING. WAS ABLE TO RESTART AND IT RAN FOR AN ADDITIONAL 1-2 SECONDS BEFORE DYING AGAIN AND WOULD NOT RESTART. HAD TO COAST IT THROUGH A HIGH TRAFFIC AREA ACROSS HIGHWAY OVERPASS AND INTO PARKING LOT. TOWED IT TO DEALER WHO FOUND THAT HIGH PRESSURE FUEL PUMP HAD "COME APART" AND DISBURSED METAL SHAVINGS THROUGHOUT COMPLETE FUEL SYSTEM. HAD TO REPLACE ENTIRE FUEL SYSTEM FROM TANK ON. OUR INITIAL ESTIMATE TO REPAIR (AFTER OUR EXTENDED WARRANTY PAID FOR INITIAL COMPONENT THAT FAILED AND VW PAID FOR 50% OF PARTS) WAS $7100. *TR

Mileage: 60,750

DRIVING A 2009 JETTA SPORTWAGEN TDI ON I-280 WHEN LOW FUEL INDICATOR CAME ON. STOPPED AND REFUELED WITH DIESEL AT A STATION APPROXIMATELY 3/4 MILES FROM I-280. WHILE RETURNING TO THE INTERSTATE SPEEDS (DURING OR SHORTLY AFTER REACHING THEM) THE GLOW PLUG LIGHT BEGAN BLINKING, THE CAR LOST POWER AND WENT INTO "LIMP MODE" AND WAS INFORMED BY ITS COMPUTER THAT THERE WAS AN ENGINE MALFUNCTION AND TO TAKE IT TO THE DEALER. WHILE EN ROUTE TO THE DEALER FOR REPAIRS (WAS ADVISED BY THE DEALER SERVICE DEPARTMENT TO CONTINUE OF THE CAR WAS STILL RUNNING AND NO RED MALFUNCTION LIGHTS WERE ILLUMINATED), A MARKED LOSS OF POWER WAS OBSERVED (EVEN CONSIDERING LIMP MODE), AND THE CAR BEGAN SHUDDERING. WHILE ON THE OFFRAMP, DECELERATED TO A RED LIGHT AT WHICH POINT THE ENGINE DIED COMPLETELY AND COULD NOT BE RESTARTED. PROCEEDED TO BE STUCK IN TRAFFIC WHILE WAITING FOR THE TOW TRUCK (IT WOULD HAVE BEEN UNSAFE TO ATTEMPT TO PUSH THE VEHICLE ACROSS THE INTERSECTION OR BACK ONTO THE OFFRAMP GIVEN TRAFFIC CONDITIONS). DEALER DIAGNOSED AS HIGH PRESSURE FUEL SYSTEM HAVING FACTORY CONTAMINATION, THE ENTIRE FUEL SYSTEM IS BEING REPLACED (TANK, LOW PRESSURE FEED PUMP, HIGH PRESSURE PUMP, INJECTORS), ESTIMATED COST OF PARTS $5300, WITH 14 HOURS LABOR. ALTHOUGH UNDER WARRANTY (~30,000 MILES ON THE ODOMETER), THIS STILL LEFT ME STRANDED AND IT WOULD BE A VERY EXPENSIVE REPAIR IF IT HAPPENS AGAIN AT 60,000 MILES. THERE IS ALSO THE POTENTIAL FOR A DANGEROUS ACCIDENT IF IT HAPPENED TO FAIL AT A LESS OPPORTUNE LOCATION. *TR

Mileage: 31,400

WHILE MERGING INTO TRAFFIC MY 2009 VW JETTA TDI ENGINE LOSS POWER AND LATER STALLED AT A INTERSECTION AND WOULD NOT RUN. THIS WAS THE FIRST TIME I HAD ANY PROBLEMS WITH THIS CAR. THE REPAIR SHOP SAID THE HIGH PRESSURE FUEL PUMP FAILED WHICH SENT METAL ALL THROUGH THE FUEL SYSTEM. THEY STATE OVER $8,000.00 TO REPLACE THE ENTIRE FUEL SYSTEM AND IT IS NOT COVERED UNDER THE SERVICE CONTRACT. *TR

Mileage: 40,600

IN JULY, 2009 I PURCHASED A 2009 VW JETTA TDI SPORTSWAGEN. THE CAR IS A TWO LITER DIESEL. AT 9900 MILES THE HIGH PRESSURE FUEL PUMP FAILED AND LEFT MY WIFE STRANDED IN TRAFFIC. VW OF AMERICA REPLACED THE ENTIRE FUEL SYSTEM, FROM THE FUEL TANK TO THE FUEL INJECTORS. THE REPAIR RETAILS FOR APPROXIMATELY $10,000. I HAVE READ MANY COMPLAINTS ON THE VARIOUS WEBSITES ABOUT THIS ISSUE AND IT APPEARS TO BE A RECURRING ISSUE. I AM CONCERNED ABOUT THE SAFETY OF THE VEHICLE GOING FORWARD AS MY WIFE DRIVES OUR GRANDCHILDREN TO SCHOOL IN THE CAR DAILY. EVERY TIME WE USE THE CAR, WE PRAY IT WILL NOT FAIL AGAIN. IT IS VERY STRESSFUL. VW WAS VERY COOPERATIVE AND EVEN GAVE US A LOANER VEHICLE. IN MY OPINION, VW SHOULD BE REQUIRED TO MAKE A RECALL OF ALL 2009 TDI DIESELS FOR AT LEAST A CHECK OF THE FUEL FILTER TO SEE IF IT HAS SOME METAL PARTICLES IN IT, WHICH IS AN INDICATION OF THE HIGH PRESSURE FUEL PUMP DESTROYING ITSELF. THE DEAL TOLD ME OURS WAS FULL OF METAL SHAVINGS. EVEN THOUGH VW WAS COOPERATIVE IN FIXING THE PROBLEM, THEY GAVE ME NO ASSURANCE IT WOULDN'T HAPPEN AGAIN, IN FACT THEY WERE VERY VAGUE ABOUT IT. THEY INSISTED ON KEEPING ALL THE REPLACED PARTS SO THE HOME OFFICE COULD EVALUATE WHAT WENT WRONG. THIS INDICATES TO ME THEY KNOW WHAT IS GOING ON AND ARE BEING VERY SLY ABOUT JUMPING INTO A RECALL. THEY SHOULD BE REQUIRED TO AT LEAST INFORM OWNERS OF THE DANGER LURKING BECAUSE THE POTENTIAL FOR A TERRIBLE ACCIDENT IS CLEARLY THERE. MY WIFE WAS LUCKY THAT SHE WAS ABLE TO GET OFF THE ROADWAY WITHOUT INJURY. THE CAR HAS ANOTHER ISSUE WHICH CAN BE BEST DESCRIBED AS A "BOGGING" WHEN ACCELERATING. THE BOGGING HAPPENS WHEN TRYING TO ACCELERATE, LIKE WHEN MAKING A LEFT TURN IN FRONT OF TRAFFIC. IT DOESN'T HAPPEN ALL THE TIME. I HAVE ALSO READ MANY COMPLAINTS ON THE INTERNET ABOUT THIS ISSUE. THE DEALER'S RESPONSE WAS THAT THEY WERE NOT AWARE OF THIS, WHICH I DO NOT BELIEVE AND THAT THEY COULD NOT MAKE IT RECUR WHEN THEY DROVE THE CAR-ANOTHER SAFETY ISSUE! *TR

Mileage: 9,746

WHILE DRIVING AT HIGHWAY SPEED, 65MPH, MY '09 JETTA TDI STALLED. I LOOKED AT THE INSTRUMENT PANEL, IT SAID "ENGINE FAILURE." AFTER PULLING TO THE SIDE OF THE HIGHWAY, THE CAR WAS TOWED TO THE DEALERSHIP WHERE I BOUGHT THE CAR NEW, AND HAD ALL RECOMMENDED SERVICES PERFORMED. AT 35,000 MILES, AND HAVING JUST BEEN SERVICED AT 30,000, I FEEL THIS CAR MAY CONTINUE TO HAVE THIS SAME STALLING PROBLEM AND IS UNRELIABLE. *TR

Mileage: 35,181

WHILE MY WIFE WAS DRIVING OUR 2009 VOLKSWAGEN JETTA TDI SPORTSWAGEN, THE ENGINE, WITHOUT WARNING, LIMPED AND THEN STALLED ALMOST IMMEDIATELY. THE CAR HAD BEEN FILLED WITH ALMOST A FULL TANK (12.6 GALLONS) OF DIESEL FUEL EARLIER THE SAME DAY. THE FAILURE HAS NOT BEEN CORRECTED AND THE VEHICLE STILL DOES NOT RUN. *TR

Mileage: 10,151

TL*THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA DTI. WHILE DRIVING, THE SERVICE ENGINE LIGHT ILLUMINATED AND SECONDS LATER, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THERE WAS A METAL PARTICLE IN THE HIGH PRESSURE FUEL PUMP. THE DEALER REPLACED THE FUEL PUMP AND ENTIRE FUEL SYSTEM. THE CONTACT PLANNED TO CALL THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE 32,622. UPDATED 02/10/11 *BF UPDATED 04/21/11

Mileage: 32,622

2009 VW JETTA TDI. ENGINE STALLS FREQUENTLY, WITH DELAYED RESTART. THE ECU WILL SHUT DOWN THE ENGINE IF THE RPM FALLS, EVEN MOMENTARILY, BELOW SOME PREDETERMINED LEVEL, I OBSERVE THIS THRESHOLD AT ABOUT 600 RPM. THE KEY MUST BE CYCLED TO THE OFF POSITION AND THEN BACK TO START TO RESTART THE VEHICLE, BUT ONCE SHUT DOWN, THERE IS A BRIEF DELAY BEFORE THE ECU WILL ENGAGE THE STARTER, LEAVING THE DRIVER OF A STALLED VEHICLE IN POSSIBLE HARMS WAY, WITH THE KEY IN THE START POSITION WAITING FOR THE ENGINE TO RESTART. DISCUSSION OF THIS PROBLEM IS OFTEN OBFUSCATED BY SHAME, DENIAL AND RECRIMINATIONS ABOUT DRIVERS ABILITY TO ADEQUATELY OPERATE A MANUAL TRANS AND CLUTCH. VERY SKILLED DRIVERS MAY NEVER SEE THE PROBLEM, BUT MAY ALSO DENY IT. MANY DRIVERS, NEW TO THE CAR, ARE OFTEN UNABLE TO DRIVE THE VEHICLE AT ALL. I, AS A MODERATELY SKILLED DRIVER, AFTER OVER A YEAR DRIVING THE CAR EVERYDAY, STILL STALL THE VEHICLE PERIODICALLY. THE SOLUTION IS TO UPDATE THE FIRMWARE IN THE ECU SO THAT THE LOW RPM THRESHOLD IS LOWER (APPROX 400 RPM), AND/OR THAT A SHORT DELAY BE ADDED TO THE SHUT DOWN FEATURE SO THAT BRIEF TRANSIENT LOW RPM EVENTS DO NOT TRIGGER THE SHUT DOWN. *TR

Mileage: 25

MY 09 TDI WAGON WITH 27K MILES BROKE DOWN ON A ROAD TRIP ONE MONTH AGO. I WAS GOING 70 MPH ON THE DANGEROUS CALIFORNIA GRAPE VINE PASS WHEN I LOST POWER SUDDENLY. THE "ENGINE FAULT WORKSHOP" CAME ON THE DASH SCREEN. I LUCKILY COASTED TO A REST STOP ON THE BUSY AND DANGEROUS HIGHWAY. TO ADD TO THE DANGER WE CAME TO REST UNDER THE LEBEC WILDFIRE OF AUG. 24TH FLYING VEHICLES DROPPED FLAME RETARDANT OVER US. WE WAITED FOR THE VW ROADSIDE ASSISTANCE AMIDST THE SMOKE AND FLAME RETARDANT DUST FOR 2 HOURS. THE CAR WAS TOWED TO THE NEAREST DEALER AND IS STILL IN THE SHOP APPROXIMATELY ONE MONTH LATER WITH SOME PART BEING ON BACK ORDER. STILL UNDER WARRANTY, VW IS GOING TO REPAIR THE FAULTY FUEL PUMP THAT IMPLODED AND RUINED THE FUEL SYSTEM IT IS A $ 6000 REPAIR COVERED UNDER WARRANTY BUT I AM VERY CONCERNED WHEN THE WARRANTY WILL EXPIRE IN 3K MILES. UPON FURTHER INVESTIGATION WE FOUND ON THE BLOGS THAT THIS IS HAPPENING WIDELY AND REPEATEDLY AMONG 09 TDI S WHEN THEY REACH A CERTAIN MILEAGE. FURTHER MORE THEY WILL BE REPLACING THE PART WITH THE SAME FAULTY PART. THE VW SERVICE DEALER REFUSED TO GIVE US THE OLD PUMP OR ASSURE US IT IS A DIFFERENT PART WITH A DIFFERENT PART NUMBER. THE REPRESENTATIVE I SPOKE WITH AT VW OF AMERICA IS AWARE OF THIS WIDESPREAD FAULTY FUEL PUMP PROBLEM. YOU GET THE SENSE THAT VW IS PERFORMING DAMAGE CONTROL AND ALMOST COVERING UP THIS DANGEROUS DEFECT. *TR

Mileage: 27,000

CAR, A 2009 VW JETTA DIESEL TDI WITH MANUAL TRANSMISSION, SUDDENLY STALLS WITH NO WARNING SUCH AS STUTTERING OR POWER LOSS, JUST GOES FROM FULL ON TO SUDDEN OFF EVEN WHEN MOVING AT STEADY SPEED---DOES SO AT A RANGE OF SPEEDS MOSTLY FROM ABOUT 15 TO 45 MPH AND OVER NO DISTINGUISHING CONDITIONS THAT INDUCE THE STALL SUCH AS HOT OR COLD OR TIME CAR HAS BEEN IN USE FROM START UP -----THERE IS NO DISCERNIBLE PATTERN RE THIS STALLING OTHER THAN MOST OFTEN IT OCCURS BETWEEN 15 AND 45 MPH. CAR IS DRIVEN DAILY ABOUT 100 MILES MOSTLY AT HIGHWAY SPEEDS AND WAS PURCHASED NEW IN 2009 AND NOW HAS ABOUT 38,000 MILES--PROBLEM DID NOT OCCUR WHEN FIRST PURCHASED AND HAS OCCURRED OVER THE LAST YEAR SINCE ABOUT THE 7500 MILE MARK AND HAPPENS AT LEAST TWICE PER MONTH. PROBLEM DOES NOT APPEAR TO BE ELECTRICAL AS FAN, RADIO ETC DO NOT QUIT, JUST ENGINE. CAR IS AS PURCHASED AND RECEIVES SERVICE ONLY FROM THE VW DEALER FROM WHOM IT WAS PURCHASED. CAR REPLACED A 20051/2 JETTA TDI (ALSO MANUAL TRANSMISSION) WHICH DID NOT EXPERIENCE ANY SUCH PROBLEM. NO ACCIDENT HAS ARISEN FROM THIS STALLING, HOWEVER IT IS A SAFETY CONCERN AND I HAVE ASKED THE DEALER TO CHECK INTO THE PROBLEM. TO DATE CAR HAS HAD ALL REQUIRED SERVICE AND DEALER HAS NOT IDENTIFIED A SOURCE AND REPORTS NO SIMILAR PROBLEM WITH OTHER CARS OF THE SAME TYPE AND VINTAGE. *TR

Mileage: 7,500

SHORTLY AFTER STARTING UP, THE CAR STALLED ABRUPTLY WHILE STILL IN DRIVEWAY. THERE WERE NO WARNING SIGNS (LOW POWER, ROUGH RUNNING, ETC), AND IT WAS UNABLE TO START AFTERWARD. THIS WAS DIAGNOSED AS A FAILURE OF THE HIGH PRESSURE FUEL PUMP. THERE WAS NO EVIDENCE OF FUEL CONTAMINATION OR OTHER ENVIRONMENTAL CONCERNS THAT MAY HAVE CONTRIBUTED TO THE FAILURE. THE PUMP WAS REPLACED UNDER WARRANTY. *TR

Mileage: 23,633

WHILE DRIVING ON THE FREEWAY IN MY 2009 JETTA TDI SPORTWAGEN, I EXPERIENCED A "CLUNK", A LOSS OF POWER AND A COIL LIGHT ON THE DASH THAT SAID "ENGINE FAULT - WORKSHOP". I MANAGED TO KEEP GOING TO A REASONABLE EXIT. AS SOON AS THE CAR STOPPED AT A LIGHT, IT STALLED AND WOULD NOT START AGAIN. CAR WAS TOWED TO THE DEALER, WHO CALLED IT "FUEL CONTAMINATION". *TR

Mileage: 22,000

2009 VW JETTA TDI FUEL PUMP EXPLODES SENDING MENTAL SHAVING INTO THE FUEL SYSTEM AND ENGINE. CAUSING THE VEHICLE TO STALL IN THE MIDDLE OF THE INTERSTATE WHILE DRIVING. DEALERSHIP GAVE ME REPAIR QUOTE OF $10,000. I DON'T HAVE THE MONEY TO GET MY CAR FIX. I WAS TOLD THAT THIS IS AN ONGOING ISSUE WITH THESE CARS. *TR

Mileage: 89,000

I TOOK MY 2009 VW JETTA TDI INTO BYERS IMPORTS, WHITEHALL OH FOR IT'S 20K MILES SERVICE. I HAD READ ONLINE THAT THERE WERE ISSUES WITH THE FUEL PUMP THROWING METAL FLAKES INTO THE FUEL SYSTEM AND I WANTED TO HAVE THEM NOTE IF THERE WERE FLAKES PRESENT WHEN THEY CHANGED THE FUEL FILTER. METAL FLAKES WERE OBSERVED IN THE FUEL LINE. THEY REFUSE TO REPLACE THE FUEL SYSTEM EVEN THOUGH THEY COMMENTED THAT THERE ARE OTHER CARS IN THE SHOP WITH THE SAME ISSUE. *TR

Mileage: 20,000

PULLING OUT OF A SHOPPING CENTER WHEN I FELT A LOSS OF POWER IN MY 2009 JETTA TDI. CAR FINALLY STOPPED ABRUPTLY AND WAS TOWED INTO THE DEALER. *TR

Mileage: 53,250

TL*THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA DIESEL. WHILE DRIVING WITH THE CRUISE CONTROL SET AT 65 MPH THE WARNING LIGHT ILLUMINATED AND THE CRUISE CONTROL DEACTIVATED CAUSING THE VEHICLE TO SLOW DOWN. THE SECOND FAILURE OCCURRED WHEN HE MERGED INTO THE INTERSECTION AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHO CONFIRMED THAT THE FAILURE CODE WAS ASSOCIATED WITH THE HIGH PRESSURE FUEL PUMP WHICH CONTAMINATED THE FUEL SYSTEM. THE VEHICLE WAS TAKEN TO A DEALER OUT OF THE AREA FOR FURTHER EXAMINATION. THE MANUFACTURER FILED REPORT 100295867. THE FAILURE AND THE CURRENT MILEAGES WERE 51,400.

Mileage: 51,400

ON JULY 25, 2010, WHILE WE WERE OUT OF TOWN, THE 2009 VW JETTA INCURRED A MAJOR ENGINE MALFUNCTION. THE MECHANIC IN THE LOCAL AREA DIAGNOSED THE PROBLEM AS CONTAMINATED FUEL BUT COULD NOT MAKE THE REPAIR. THE CAR WAS TOWED BACK TO CHARLOTTE WHERE IT WAS DETERMINED THAT THE HIGH PRESSURE FUEL PUMP FAILED AND IN ITS FAILURE DAMAGED BEYOND REPAIR THE FUEL INJECTORS. THE MECHANIC IN CHARLOTTE PERFORMED EXTENSIVE REPAIRS, INCLUDING THE FUEL PUMP AND INJECTORS. THE CAR WAS RETURNED TO ME ON SEPTEMBER SEPTEMBER 2, 2010. ON SEPTEMBER 7, 2010, ON ANOTHER OUT-OF-TOWN TRIP, THE ENGINE MALFUNCTIONED AGAIN, AND WITH THE EXACT SAME SYMPTOMS AS OCCURRED DURING THE FIRST INCIDENT. THE CAR WILL BE TOWED BACK TO CHARLOTTE, TO CAROLINA VW, A VW DEALER. THE MECHANIC WHO PERFORMED THE REPAIRS BELIEVE THAT THE MECHANICAL FAILURE IS ROOTED IN A DESIGN FLAW WITH THE MECHANICAL PUMP. *TR

Mileage: 38,000

VEHICLE STALLED IN MIDDLE OF A CROSSROAD ON A BUSY HIGHWAY AND WOULD NOT RESTART. PUSHED OUT OF INTERSECTION AND CALLED AAA FOR TOW TO DEALER. DEALER REPORTED HPFP CATASTROPHIC FAILURE DUE TO CONTAMINATED FUEL. $8-10K TO REPAIR, OVER HALF VALUE OF 2009 CAR. VEHICLE WAS VW JETTA TDI. 27 DAYS LATER REPAIR STILL AWAITING PARTS BECAUSE OF HIGH DEMAND FROM MULTIPLE FAILURES. *TR

Mileage: 26,220

2009 VW JETTA TDI HESITATES SEVERELY WHEN ACCELERATING QUICKLY FROM SLOW MOVEMENT, SUCH AS WHILE TURNING LEFT IN HEAVY TRAFFIC FROM THE CENTER TURN LANE. WE HAVE HAD SEVERAL NEAR CRASHES FROM THIS VERY SITUATION. THE CAR HAS BEEN TO THE DEALER 3 TIMES FOR THIS PROBLEM. THE DEALER FINDS NOTHING WRONG AND NO ISSUES SHOW UP ON THE COMPUTER. I BOUGHT THE CAR NEW. IT NOW HAS 13,000. MILES ON IT. PEOPLE ON THE TDI CLUB FORUM SUGGEST THERE IS A PROBLEM WITH THE DSG TRANSMISSION. I DON'T KNOW WHAT IS WRONG, JUST THAT IN CERTAIN SITUATIONS WHEN YOU NEED TO ACCELERATE QUICKLY THE CAR JUST DOESN'T GO. I ACTUALLY FIND MYSELF PUMPING THE GAS TO TRY TO GET IT GOING. I AM AFRAID THAT SOONER OR LATER SOMEONE IS GOING TO HAVE A CRASH. *TR

Mileage: 10,000

ON AUGUST 6, 2010, WHILE DRIVING ON THE FREEWAY AT ABOUT 65MPH, THE GLOW PLUG LIGHT ON MY 2009 DIESEL JETTA SPORTWAGON BEGAN TO FLASH. THE CAR LOST POWER AND I EXITED THE FREEWAY AND CAME TO A STOP. THE CAR STALLED AND COULD NOT BE RESTARTED. IT WAS TOWED TO THE DEALERSHIP WHERE I BOUGHT IT. I WAS TOLD THE HIGH PRESSURE FUEL PUMP HAD FAILED AND THAT THERE WERE METAL FILINGS IN IT AND THAT THESE FILLINGS HAD BEEN DISPERSED TO OTHER ASPECTS OF MY FUEL SYSTEM. IT WAS INITIALLY BLAMED ON FUEL CONTAMINATION, BUT FURTHER ANALYSIS OF THE FUEL DID NOT SHOW ANY SIGNIFICANT CONTAMINATION. THE EXPENSIVE REPAIR WAS FINALLY PAID BY THE VW WARRANTY. THIS ENTIRE INCIDENT CAN BE MUCH MORE EXTENSIVELY DOCUMENTED IF THIS IS NEEDED. *TR

Mileage: 34,500

TL*THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 30 MPH THE VEHICLE STALLED AND A CHECK ENGINE LIGHT ILLUMINATED ON THE DASHBOARD. THE VEHICLE WOULD NOT START AND IT WAS TOWED TO AN AUTHORIZED DEALER WHERE HE WAS INFORMED THAT THE ENTIRE FUEL SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 59,000.

Mileage: 59,000

MY 2009 JETTA TDI SPORTWAGEN STALLED AT AN EXIT RAMP AND I ASSUMED I'D LET THE CLUTCH SLIP. WHEN I TURNED IT BACK ON, THE CHECK ENGINE LIGHT CAME ON. AFTER PARKING AND BEING AWAY FROM THE CAR FOR A COUPLE HOURS, THE LIGHT DIDN'T COME BACK ON. A WEEK OR SO LATER, THE SAME SEQUENCE OF EVENTS HAPPENED AND, SINCE THE CAR WAS DUE FOR ITS 30K SERVICE, I TOOK IT TO THE DEALER TO BE CHECKED OUT. THEY HOOKED IT UP TO THE DIAGNOSTICS AND SAID IT NEEDED A SOFTWARE UPDATE, WHICH THEY DID. I PICKED THE CAR UP THE NEXT DAY, AND ON THE WAY HOME FROM THE DEALER, THE ENGINE DIED AND THE CHECK ENGINE LIGHT CAME ON, AGAIN. I TOOK IT BACK TO THE DEALER, WHERE THEY RAN THE DIAGNOSTICS ONCE MORE, AND SAID IT WAS A FAULTY SENSOR, SO THEY REPLACED THE SENSOR. THE NEXT DAY, THE LIGHT WAS BACK ON. THE THIRD TIME I TOOK THE CAR IN, I REALIZED THE CONNECTION BETWEEN THE ENGINE STALLS, AND THE CHECK ENGINE LIGHT, AND TOLD THAT TO THE SERVICE ASSOCIATE. AFTER CHECKING THINGS OUT, THEY CALLED AND SAID THEY WOULD BE KEEPING IT FOR AT LEAST A WEEK, BECAUSE THEY'D FOUND METAL BITS IN THE FUEL SYSTEM, AND HAD ORDERED PARTS TO REPLACE THE ENTIRE SYSTEM. *TR

Mileage: 36,394

DRIVING ON BUSY STREET WHEN I HEARD A CHIME & A PIGTAIL SHAPED LIGHT STARTED FLASHING ON DASHBOARD. VEHICLE STALLED IN MIDDLE OF STREET. VW SENT A TOW TRUCK & TOWED VEHICLE TO NEAREST DEALER. I WAS TOLD THE FUEL PUMP HAD COME APART & METAL FLAKES MAY BE THROUGHOUT THE ENTIRE FUEL SYSTEM. VEHICLE WAS REPAIRED UNDER WARRANTY. *TR

Mileage: 21,000

WHEN PULLING OUT FROM A STOP, THE CAR WILL OCCASIONALLY STUTTER AS IF IT IS ABOUT TO STALL (HASN'T STALLED YET) AND THE ENGINE ALMOST SHUTS OFF. THIS HAS HAPPENED OFF AND ON FOR ABOUT A YEAR. CURRENTLY HAVE 60K MILES ON THE CAR, GUESSING THE ISSUE BEGAN AROUND 30-40K. *TR

Mileage: 60,000

AT LOWER SPEEDS (<40MPH) UNDER ACCELERATION MY 09 VW JETTA TDI HESITATES AND EVEN STALLS FOR A SPLIT SECOND BEFORE ACCELERATING AGAIN. IT SEEMS AS IF IGNITION OR FUEL SUPPLY IS DISRUPTED ABRUPTLY AND COMPLETELY FOR A SPLIT SECOND. THE PROBLEM EXISTS WHEN PULLING OUT OF A DRIVEWAY (JUST BEGINNING A DRIVE) OR AFTER DRIVING FOR AN EXTENDED TIME FRAME. I ASSUMED THAT IT WAS CAUSED BY DEBRIS IN THE FUEL FILTER. MY CAR CURRENTLY HAS OVER 40K MILES AND THE PROBLEM HAS EXISTED SINCE THE CAR WAS BRAND NEW AND CONTINUES EVEN NOW. ALSO, WHEN TAKING OFF (ESPECIALLY WITH THE A/C ON) THE CAR STALLS VERY EASILY. IT REQUIRES MUCH MORE FUEL THAN I HAVE HAD WITH A MANUAL TRANSMISSION TO KEEP FROM STALLING OUT. *TR

Mileage: 1

THE DAY AFTER 20K MILE SERVICE (OIL/FILTER CHANGE, FUEL FILTER CHANGED) AND ABOUT 20 MILES FOLLOWING A REFUELING, THE ENGINE STALLED WHILE IDLING AT A TRAFFIC LIGHT. WOULD NOT RESTART AND HAD TO BE TOWED TO REPAIR SHOP. CAUSE IS UNKNOWN AT THIS TIME. *TR

Mileage: 21,350

IN APRIL 2010, THE CAR WOULD NOT START. IT WAS TOWED TO THE DEALERSHIP. THE PROBLEM WAS IDENTIFIED AS A FAULTY FUEL PUMP, WHICH WAS REPLACED AT NO CHARGE TO US. IN JUNE 2010, WHILE MERGING ON TO THE INTERSTATE, THE "ENGINE FAULT" LIGHT FLASHED ON AND THE WARNING "BELL" STARTED CHIMING. THE CAR COULD NOT ACCELERATE BEYOND 50 MPH. I WAS ABLE TO GET OFF THE INTERSTATE AND MADE IT HOME SAFELY. THE CAR STARTED FINE THE NEXT DAY AND HAD NO ACCELERATION/POWER ISSUES WHEN WE DROVE IT TO THE DEALERSHIP. THE CODES WERE CLEARED, AND THE MECHANICS FELT THAT THE PROBLEM WAS CAUSED BY "GUNK" IN THE DIESEL FUEL, WHICH HAD CAUSED THE FUEL PRESSURE SENSOR TO MALFUNCTION. *TR

Mileage: 15,000

SOMETIMES WHILE ACCELERATING IN MY 2009 VW JETTA TDI, THE VEHICLE WILL NOT RESPOND TO INPUT ON THE ACCELERATOR. ALSO WHILE CRESTING A HILL, YOU FEEL THE ENGINE MISS. *TR

Mileage: 15,000

I RECENTLY PURCHASED A 2009 VOLKSWAGEN JETTA TDI DIESEL CAR WITH A 6 SPEED MANUAL TRANSMISSION AND 20,000 MILES. I HAVE NOTICE THAT THE CAR IS EXTREMELY EASY TO STALL WHEN ATTEMPTING TO ACCELERATE IN FIRST AND SECOND GEARS. IT SEEMS THE INJECTION TIMING MAY BE TOO FAR ADVANCED. I HAVE DRIVEN LOTS OF SIMILAR OLDER MODEL DIESEL CARS IN EUROPE AND ELSEWHERE WITHOUT ANY SUCH PROBLEMS. I DO NOT KNOW WHAT TO DO TO CORRECT THE PROBLEM. I HAVE NOTICED THAT YOU MUST SPEED UP SIGNIFICANTLY IN FIRST GEAR BEFORE SHIFTING TO SECOND. THE ENGINE SEEMS TO BE UNABLE TO LUG AT A LOW RPMS. *TR

Mileage: 20,000

LETTER TO THE ADMINISTRATOR FROM CONGRESSMAN ON BEHALF OF CONSTITUENT EXPRESSING HER CONCERNS ABOUT THE MALFUNCTION OF THE VW JETTA TDI DIESEL AUTOMOBILES (REPLY TO SCOTTSDALE, AZ OFFICE). *KB 2009 VOLKSWAGEN JETTA. THE CONSUMER STATED THERE WAS A GROWING CONCERN ABOUT THE HIGH PRESSURE FUEL PUMPS ON VOLKSWAGEN NEW CLEAN DIESEL TDI VEHICLES. VEHICLES ARE RANDOMLY SUFFERING CATASTROPHIC FUEL SYSTEM FAILURE THAT REQUIRES UP TO 10,000 IN REPAIRS. THE CONSUMER STATED HE EXPERIENCED THE EXACT FAILURE AS SO MANY OTHERS HAVE. THE CONSUMER WAS INFORMED BY VW THAT THE FAILURE RESULTED FROM CONTAMINATED FUEL AND THEY WOULD NOT COVER THE COST. THE CONSUMER WAS INFORMED, METAL SHAVINGS WERE FOUND IN THE FUEL PUMP WHICH INDICATED REGULAR GAS WAS PLACED IN THE VEHICLE. THE CONSUMER THEN PRODUCED ALL OF THE DIESEL RECEIPTS AND THEN VW STATED MAYBE IT WAS BAD GAS THAT CONTAINED WATER. *JB

I OWN A 2009 VW JETTA TDI WITH 22,000 MILES ON IT. IN THE MIDDLE OF MAY THE ENGINE EMISSIONS WARNING LIGHT CAME ON AND I IMMEDIATELY CALLED THE DEALER WHO SERVICES THE CAR. I TOOK IT IN AND WAS TOLD THE GAS CAP MAY HAVE BEEN MOUNTED IMPROPERLY. THE LIGHT WAS OFF AT THAT POINT THE CAR WAS PICKED UP. A WEEK OR SO LATER THE SAME LIGHT CAME ON, THEN WENT OFF AND WAS SPORADIC FOR A WHILE. AFTER A FEW WEEKS OF THIS I TOOK THE CAR IN AGAIN (MID JUNE). AFTER BEING IN THE SHOP NOW FOR SIX WEEKS THE DEALER HAS INFORMED ME THAT THE PROBLEM IS WITH THE FUEL SYSTEM AND THAT THE FUEL PUMP HAS FAILED.THEY SAY THERE IS RUST AND OTHER CONTAMINATION IN IT AND THERE MUST HAVE BEEN WATER IN THE SYSTEM. VW HAS REFUSED TO COVER IT UNDER THE WARRANTY. THE COST OF REPLACING THE ENTIRE FUEL SYSTEM WILL BE $8,000-$10,000. HAVING RESEARCHED THE ISSUE ONLINE I HAVE FOUND THAT THIS IS AN OFTEN REPORTED OCCURRENCE AND A KNOWN PROBLEM WITH THE 2009 JETTA TDIS. IT APPEARS THAT VW IS COVERING THE PROBLEM IN MANY CASES BUT NOT IN OTHERS. VW SHOULD BE MORE RESPONSIBLE AND ADMIT THIS IS A PROBLEM AND COVER THE REPLACEMENT OF THE SYSTEMS. THIS PROBLEM IS A POINT OF DISCUSSION ON NUMEROUS FORUMS SEE HTTP://FORUMS.TDICLUB.COM/SHOWTHREAD.PHP?T=286380 I RECOMMEND THAT YOU RESEARCH THIS ISSUE. VW IS TRYING TO FOIST IT OFF ON THE CUSTOMERS RATHER THAN TAKING RESPONSIBILITY FOR IT. I MAY WELL NEED TO FILE SUIT AGAINST THE DEALERSHIP TO GET THIS ISSUE RESOLVED. *TR

Mileage: 22,000

JETTA TDI SEDAN 24000 MILES. ENGINE STALLED AT THE ROAD WITH ENGINE FAULT MESSAGE FROM MFD. GLOW PLUG STARTED BLINKING. VW DEALER SAID IT'S DUE TO CONTAMINATED FUEL. BUT ALL OVER THE US PEOPLE ARE FACING THIS ISSUE. VW IS NOT YET RECOGNIZING THIS ISSUE. LOOKS LIKE A MAJOR FAILURE IN THEIR FUEL PUMP. *TR

Mileage: 24,350

GENTLEMEN: MY STORY TAKES LONGER TO TELL THAN 2,000 CHARACTERS. PLEASE CONTACT ME SO I CAN TELL YOU AND DOCUMENT EVERYTHING. [XXX] PORTION OF [XXX] JUNE 11, 2010 EMAIL TO WEBMASTER: "I PURCHASED A NEW VW JETTA TDI DIESEL VEHICLE ON JUNE 3, 2009 FROM LITHIA VOLKSWAGEN IN MEDFORD, OREGON. I WAS DRIVING IT HOME LAST DECEMBER WHEN SUDDENLY THE CHECK ENGINE TROUBLE LIGHTS STARTED FLASHING. THE CAR DIED AND WOULD NOT START AGAIN. IT HAD SOME 28,000 MILES ON IT AT THE TIME. I LIVE IN THE MOUNTAINS IN SOUTHERN OREGON. I TAKE MANY DAY TRIPS INTO THE MOUNTAINS OF OREGON AND NORTHERN CALIFORNIA, WHERE NO CELL PHONE SERVICE IS AVAILABLE. FORTUNATELY AT THE TIME MY CAR DIED I WAS IN CELL PHONE RANGE AND WAS ABLE TO CALL VW SERVICE WHO SENT A TOW TRUCK TO HAUL MY CAR TO THE DEALER IN MEDFORD, ABOUT 1 HOUR AWAY. MY SON WAS ABLE TO PICK ME UP FROM ALONG I-5 AND TAKE ME HOME. LITHIA TOOK A WEEK TO GET THE VEHICLE BACK TO ME. THEY SAID THE IN-TANK FUEL PUMP HAD DIED." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 28,000

WHILE DRIVING MY VEHICLE, THE GLOW PLUG LIGHT STARTED TO FLASH. I PULLED OVER AND CHECKED THE OWNER'S MANUAL. THE MANUAL SAID TO BRING THE CAR A DEALER FOR SERVICE. I CONTACTED MY DEALER WHO SAID TO BRING IT RIGHT IN. STARTED DRIVING ON A HIGHWAY AT 50MPH AND APPROXIMATELY 5 MILES LATER THE CAR LOST ALL POWER AND SHUT DOWN. THE VACUUM ASSIST FOR THE BRAKES AND THE ELECRO-MECHANICAL STEERING SYSTEM WERE UNDER REDUCED LEVELS OF POWER. I MERGED TO THE FAR RIGHT AND OFF TO THE SIDE OF THE ROAD AS QUICKLY AND SAFELY AS POSSIBLE. THE CAR WAS TOWED TO A LOCAL DEALER 45 MINUTES LATER. THAT EVENING, I WAS TOLD THAT THERE WERE METAL CHIPS IN THE FUEL FILTER HOUSING. I VIEWED THESE CHIPS MYSELF. THE TECHNICIAN NOTED THAT THE FUEL REMOVED FROM THE SYSTEM WAS IN FACT DIESEL, NOT GASOLINE. HE ALSO INDICATED THAT THE FUEL DID NOT APPEAR TO BE CONTAMINATED. I RESEARCHED ON THE WEB THAT THE VW TDI HAS BEEN SUFFERING UNEXPECTED HIGH PRESSURE FUEL PUMP FAILURES. WHEN THE HPFP FAILS, IS SENDS METAL THROUGH THE ENTIRE FUEL SYSTEM. TODAY I RECEIVED A REPAIR ESTIMATE OF $10,260. VWOF A IS STILL DETERMINING IF THIS IS AN ITEM TO BE COVERED UNDER THE POWER TRAIN WARRANTY. *TR

Mileage: 56,300

ENGINE FAILED ON 2009 VW JETTA TDI. LOST POWER ON CA HIGHWAY (UNSAFE). CAR HAS BEEN TOWED, DEALER CLAIMS BAD FUEL/FUEL CONTAMINATION. HAVE BEEN TOLD THAT IT IS A HIGH PRESSURE FUEL PUMP FAILURE, AN ONGOING PROBLEM WITH 2009/2010 JETTA TDI CARS. *TR

Mileage: 29,500

VEHICLE BEGAN LEAKING DIESEL FUEL AFTER 20,000 MILE SERVICE AT FLETCHER JONES VOLKSWAGEN IN CHICAGO, ILLINOIS. I AM A FORMER AUTOMOTIVE ENGINEER, SO FORTUNATELY I KNEW TO TAKE THE CAR BACK QUICKLY. SOME OWNERS MAY HAVE CONTINUED TO DRIVE THE CAR AND IT COULD HAVE RESULTED IN A FIRE. THE DEALER CLAIMS THAT THE ISSUE WAS A DEFECTIVE FUEL FILTER. HOPEFULLY VW OF AMERICA IS TAKING THE MATTER SERIOUSLY, THOUGH THEY DO NOT REALLY SEEM TO CARE MUCH ABOUT QUALITY BASED ON OUR EXPERIENCES SO FAR. *TR

Mileage: 19,600

2009 JETTA SPORTWAGON TDI UNDER 8000 MILES FIRST LONG ROAD TRIP - GA TO PA AND BACK. RETURNING HOME (ABOUT 9 HOURS AWAY) AND TRAVELING ON THE INTERSTATE, FIRST THE FLASHING GLOW PLUGS INDICATOR LIGHT COMES ON AND THEN THE CHECK ENGINE. THE ENGINE STARTING REDUCING IN POWER AS I MADE IT THE EXIT AND COULDN'T KEEP HIGHWAY SPEEDS. WHEN I GOT TO THE EXIT RAMP AND TOOK MY FOOT OFF THE ACCELERATOR, THE CAR STALLED AND WAS UNABLE TO BE MOVED. AFTER A TOW TO DEALERSHIP THE SERVICE DEPARTMENT HAD ENOUGH TIME TO TAKE A LOOK AT THE CAR BEFORE THEY CLOSED. I WAS TOLD THE FUEL PUMP WAS "SHREDDED" - THEY FOUND RUST AND METAL FRAGMENTS IN THE PUMP. THE ENTIRE FUEL SYSTEM WAS REPLACED. IT WAS COVERED UNDER WARRANTY. AFTER DOING SOME RESEARCH ONLINE IT SEEM LIKE THIS IS A RECURRING PROBLEM WITH THE TDI ENGINE. *TR

Mileage: 7,995

POSSIBLE EVENTS LEADING UP TO THE FAILURE IS ONCE IN A WHILE WHEN THE CAR IS OFF AND PARKED THE ENGINE FAN WILL COME ON RUNNING VERY HIGH AND THE CAR SMELLS. THIS OCCURRED ABOUT 4 TIMES IN 4 MONTHS. THEN IN THE 5TH MONTH OF OWNERSHIP, WHILE DRIVING 50 MPH, I HEARD A BEEP, LOOKED DOWN AT MY DASH AND BEFORE I COULD FINISH READING THE MESSAGE THE CAR DIED. THE DASH INDICATED SOMETHING ABOUT GET TO A WORKSHOP, THEN THE MESSAGE DISAPPEARED AND THE COIL LIGHT CAME ON. I PUT MY FOOT ON THE GAS PEDAL AND NOTHING HAPPENED. THANKGOODNESS NO ONE WAS BEHIND ME OR WE WOULD HAVE BEEN HIT, I PUSHED THE CAR TO THE SHOULDER OF THE ROAD AND CALLED A TOW TRUCK. I WAS 80 MILES FROM HOME AND JUST MINUTES FROM GETTING ON THE MAIN FREEWAY. I WAS TOWED TO THE NEAREST VW DEALER. IT WAS A WEEKEND SO THE SERVICE DEPT WAS CLOSED. MONDAY I WAS TOLD THE ENTIRE FUEL SYSTEM WENT OUT AND WAS GOING TO BE COMPLETELY REPLACED. IT WAS REPLACED. IT'S BEEN 4 WEEKS SINCE IT WAS REPLACED AND TODAY WHEN I DROVE 25 MILES AND PARKED MY CAR, THE ENGINE FAN CAME ON RUNNING VERY HIGH, AND LOUD WITH THE SMELL OF BURNT RUBBER AND SMOKE COMING FROM THE HOOD. I CALLED THE DEALER AND WILL BE TAKING IT INTO THE DEALER NEXT WEEK, THEY ARE CONCERNED WITH THE SMELL. *TR

Mileage: 12,000