2010 VOLKSWAGEN JETTA Electrical System Problems

The contact owns a 2010 Volkswagen Jetta. The contact stated that while driving or parked, the door locks, gas cap sensor, and tailgate were not working as intended. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, who related the failure to several unknown recalls; however, the vehicle was not included. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.

Mileage: 160,000

1) IGNITION SWITCH - yes 2) car wont turn off, key is stuck and wont allow to be turned off. this is dangerous for car to be left on. 3) yes - common problem with VW 4) yes by mechanic 5) no warnings, typically ignition needs jiggling to start and turn off ignition but this is the first time it has refused to budge.

The contact owns a 2010 Volkswagen Jetta. The contact stated he was unable to start the vehicle temporarily. The contact stated no warning light was illuminated. The contact was able to start the vehicle within 30 minutes and drove to his destination. The contact stated that he had experienced the failure a total of 4 times. The contact took the vehicle to the independent mechanic, where the steering column lock assembly needed to be replaced. The vehicle was not repaired. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 255,000.

Mileage: 255,000

2010 Jetta, manual transmission Key gets stuck in ignition and wont cut car off. Eventually got key out, ignition locked wont let key turn car on. This is a known vw issue with over 860 complaints on this exact issue between 2009-2013. VW refuses to do recall, even though this is a manufacturing parts issue.

FAULT ON ANTI LOCKING BRAKE (ABS), INDICATED BY ILLUMINATION ON DASH, ESC LIGHT ON AND FLASHING BRAKE LIGHT ON. DEALER WAS NOTIFIED THAT ISSUE AS LISTED IN SAFETY RECALL 16V-913 APPLIES TO OTHER VEHICLES NOT LISTED ON VIN RANGE. THIS IS A HUGE SAFETY CONCERN AND NEEDS TO BE ADDRESSED AS OTHERS HAVE INDICATED THE SAME ISSUE EXISTS ON THEIR MODELS NOT COVERED BY VIN RECALL. CUSTOMER SERVICE (VW) WAS CALLED, PER DEALER DIRECTION AND CUSTOMER SERVICE AT VW DOES NOT KNOW HOW TO READ THE VIN CODES OR CAN TELL ME WHICH VIN CODE MAKES THE FAULTY ABS MODULE APPLICABLE OR NOT APPLICABLE TO MY VEHICLE.

The contact owns a 2010 Volkswagen Jetta. The contact stated she was unable to start the vehicle, due to a battery shortage. The contact stated that the warning light was illuminated. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the battery to be replaced. The battery had been replaced three-time. The contact also stated that the rear lights failed to operate. The vehicle was not diagnosed or repaired. A dealer was not contacted. Additionally, while driving 75 MPH, the sunroof detached from the vehicle. The contact stated that there was no injury. The contact stated that the air bag warning light was illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 105,000.

Mileage: 105,000

Car spontaneously caught fire while driving

Abs and stability control became inoperative at around 50mph. It's a 55mph road thats heavily trafficked since its near a port. I had to stop the car on the side of the road since we almost crashed into an 18 wheeler. Fortunately we were close to home I drove the car at a reasonable speed just to get home. After that incident we have stopped using this vehicle since it gets even more dangerous every time, especially when it rains. Since then brake light has come on and hydraulic and suspension has been bad. This happened last year when pandemic was still full force and without a vehicle. Had to save and buy a more reliable vehicle for our own safety. I know this is a really good car but i really hope y’all can help me fix this since it’s really not the consumer’s fault. I’ve checked there is a recall for this but my “Jetta” is not in those vehicles that were recalled. I really cant drive the vehicle therefore i have no use for it. Please let me know if something could be done since i wouldn’t like to pay out of pocket for something that could be done by the manufacturer and even save our and others life’s in the future when more vehicle owners come forward. Thank you for your time.

the vehicle ABS module failed back in Nov2020 and was brought to local VW Dealer and diagnosed as bad module. fast forward to Aug 2021 and ABS module failed again and bad wiring was found which is why the first module failed to begin with in my belief. both times when the module failed was after my wife slammed on brakes hard activating the ABS system which in turn caused the warning lights to come on and car go into limp mode. I tried limping the car to the dealership for repair and was almost hit by a large truck coming from behind as I had no response from the accelerator pedal. I am not sure why this particular VIN was never added to the recall list as it fits the criteria as all other vehicles experiencing this issue. we paid $2600 the first time for the repair and are now out more money to have this known problem fixed again !

Im thinking electrical problems lights windshield wipers air locks windows locks dont work when you turn the car off lights dont go out! there is 6 recalls on this car i need to find out if they have been fixed. It was bought for my daughter and can not give it to her like this

When I try to start the car it was giving me a hard time to turn the key in the ignition then when I got it to start I was coming home and I park the car try to stop the car and take the key out the ignition it won't cut off and the key stuck in the ignition while the car still on it wouldn't let me stop or cut off the car and the key wouldn't come out of the ignition

I WAS DRIVING DOWN A BUSY ROAD WHEN I SAW SMOKE COMING OUT FROM UNDER MY HOOD OF THE CAR. I IMMEDIATELY PULLED OVER ONTO A SIDE STREET AND POPPED THE HOOD. THE ENGINE WAS ENGULFED IN FLAMES. I THEN PULLED MY PANICKED 4 YEAR OLD DAUGHTER OUT OF HER CAR SEAT AND TOOK HER ACROSS THE STREET. WE THEN CALLED 9-11 AND THE SHERIFF'S DEPARTMENT AND FIRE DEPARTMENT SHOWED UP TO PUT OUT THE FIRE. I HAD MY CAR TOWED TO A MECHANIC WHERE HE SAYS THE FIRE WAS CAUSED BY A FUEL LINE. THERE IS A RECALL FOR THE SAME YEAR AND MODEL FOR MY CAR BUT IT IS NOT FOR MY VIN# EVEN THOUGH IT'S THE SAME CAUSE AS MY CAR'S FIRE!

Mileage: 70,000

ONGOING OCCURRENCE: WHEN I START MY CAR THE SUNROOF TILTS OPEN. I START TO DRIVE AND THE SUNROOF WOULD START RANDOMLY OPEN AND CLOSE WITHOUT ME TOUCHING KNOB TO OPEN SUNROOF. I COULD PUSH ON KNOB AND SUNROOF CLOSES FROM TILT POSITION AND AT TIMES IT WOULD JUST OPEN RIGHT BACK UP. THIS OCCURS DURING DRIVING AND WITHOUT DRIVING WITH CAR IGNITION ON. SEEMS LIKE ELECTRICAL ISSUE WITHIN THE SUNROOF CONTROLLER.

Mileage: 104,000

KEY WONT TURN, AS IF THERE IS A LOCKED STEERING WHEEL (EVEN THOUGH THERE ISN'T). AFTER ABOUT 30 MINUTES, WAS ABLE TO GET THE CAR STARTED, BUT COULDN'T TURN THE CAR BACK OFF WITHOUT APPLYING AN OVERLY STRONG INWARD PRESSURE TO TURN OFF THE CAR. THE IGNITION SWITCH IS STIFF AND LOCKS UP.

Mileage: 79,000

CONTROL PANEL FAN STOPPED WORKING AND BACK PASSENGER FLOOR IS WET.

REAR DRIVER SIDE DOOR LOCKING MECHANISM HAS FAILED, IN THE UNLOCKED POSITION, RENDERING SECURING THE VEHICLE IMPOSSIBLE. THERE IS NO SECONDARY METHOD OF LOCKING THE DOOR, SINCE THE ACTUATOR IS SOLELY ELECTRICALLY OPERATED. THERE ARE ALSO INDICATIONS THAT THIS CONDITION IS RESPONSIBLE FOR DRAINING THE CAR'S BATTERY WHEN LEFT FOR MORE THAN 5 DAYS WITHOUT STARTING.

IGNITION SWITCH STOPPED WORKING AND CAR WOULD NOT TURN ON. COST $800 DOLLARS TO REPLACE.

Mileage: 85,000

MY VEHICLE SHUTS OFF WHILE DRIVING AND I SEE CERTAIN LIGHTS SHOW UP WHEN THIS HAPPENS THE I LOSE THE CONTROL OF THE VEHICLE UNTIL IT POWERS BACK ON. I'VE ALREADY RULED OUT THE BATTERY AND ALTERNATOR IN THE VEHICLE. I LOOKED UP RECALLS AND THOUGH THERE IS NOT ONE ASSOCIATED WITH MY VIN THERE ARE RECALLS THAT ARE VERY SIMILAR TO MY ISSUE THAT I HAVE FROM DECEMBER 15, 2016. WHEN THE VEHICLES ELECTRONICS SHUT OF THE WHEEL LOCKS MAKING ME UNABLE TO TURN. WHEN THE ELECTRONICS COME BACK ON I REGAIN FULL MOBILITY. *TR

Mileage: 111,000

ABS MODULE HAS FAILED. FUEL PUMP HAS FAILED. 3 DOOR LOCK MODULES HAVE FAILED. RADIO HAS FAILED. FUEL PUMP ISSUES CAUSED BATTERY DRAIN ISSUES.

Mileage: 122,000

MY 2010 JETTA WOLFSBURG'S LOCKS DO NOT WORK WHENEVER IT RAINS - DRIVER'S SIDE DOOR IS LOCKED WHEN UNLOCK CAR, BUT OTHER DOORS ARE UNLOCKED. HAVE TO USE KEY TO OPEN DOOR. FURTHERMORE, THE PASSENGER DOOR ON DRIVER'S SIDE DOES NOT LOCK AT ALL SO CAN BE OPENED WHEN PARKED AT A LIGHT, ETC. THE CAR HAS A SUNROOF AND WHEN RAINS CONDENSATION BUILDS UP AROUND PASSENGER SIDE DOOR AND WINDOW ON DRIVER'S SIDE (HAVE SEEN MILDEW AND MOLD GROWING SO CLEAN AFTER EVER RAIN). RADIO WAS WORKING AND DIED DURING RAIN. FUSES ARE OK. DEALER SAYS RADIO IS DEAD AND $900 TO REPLACE WITH A FACTORY ONE. I AM CONCERNED ABOUT SIDE AIRBAGS WORKING ALONG WITH BEING ABLE TO OPEN A DOOR THAT SHOULD BE LOCKED.

Mileage: 67,000

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

THE DOOR LOCKS/LATCHES FOR VW JETTA WOLFSBURG EDITION 2010 ARE NOT WORKING (CURRENTLY, THREE OUT OF FOUR DOORS/LATCHES ARE NOT WORKING). THE ESTIMATED COST FOR REPLACEMENT IS $595 PER DOOR LATCH (TOTAL ESTIMATED COST: $1,785). WHILE IT MAY POSE A SAFETY RISK, IT IS ALSO POSSIBLE THAT THE SIDE AIRBAGS MAY OR MAY NOT WORK WHEN THERE ARE ELECTRICAL ISSUES WITH THE DOOR LOCKS/LATCHES. THERE IS ALSO A POSSIBILITY FOR THEFT WHEN THE DOOR LOCKS ARE NOT WORKING. ALSO, TURN SIGNALS ON BOTH SIDE-VIEW MIRRORS ARE NOT WORKING. THE ESTIMATED COST FOR REPLACEMENT OF TURN SIGNAL ON EACH SIDE IS $437 (TOTAL ESTIMATED COST: $874). FOR THE REPLACEMENT OF DEFECTIVE DOOR LOCKS/LATCHES (3 OUT OF 4 DOORS) AND TURN SIGNALS ON SIDE-VIEW MIRRORS (BOTH LEFT AND RIGHT SIDE), THE ESTIMATED TOTAL COST WILL BE $2,659. ANOTHER IMPORTANT POINT: BETWEEN DECEMBER 2017 AND DECEMBER 2018, THERE WERE SEVERAL PROBLEMS IN THIS CAR (VW JETTA WOLFSBURG EDITION 2010). EXAMPLES OF THESE PROBLEMS WERE CLOCK-SPRING/AIRBAG/ENGINE-LIGHT-ON, BUILD-UP OF CARBON IN ENGINE VALVES, COOLANT AND WATER PUMP LEAKAGE, AND TIMING CHAIN/TENSIONER. DURING THIS ONE-YEAR PERIOD WITH 3 VISITS TO VW DEALERSHIP/SERVICE DEPARTMENT, AN AMOUNT OF OVER $5,000 HAS ALREADY BEEN SPENT. THUS, THERE IS A CONSTANT PROBLEM WITH VW JETTA WOLFSBURG EDITION 2010.

Mileage: 85,855

SAME ... I COULDN'T TURN OFF MY CAR OR TAKE THE KEYS OUT, THE CAR WAS ON FOR MORE THAT 3 HRS, TOOK THE CAR TO VW AND THEY ARE CHARGING ME $800+ FOR FIXING IT, I LET MY CAR THERE AND IT WAS STILL ON. THIS IS A VW PROBLEM, AND THEY SHOULD DO A RECALL AND/OR AT LEAST RECOGNIZE PART OF THE FIXING ON THESE MODELS, WHERE IS THE CONSUMER PRODUCT HELP? WE NEED A RECALL ON THIS IGNITION BOX PROBLEMS, THIS IS DANGEROUS . ALSO THEY SHOULD REIMBURSE ALL OF US

Mileage: 145,000

RANDOM MISFIRE PERMANENT CYLINDER V AND AFTER THE START OF EFFECTS ON THE AUTOMATIC TRANSMISSION HEARD TUBA AND SOME OF THE DEVELOPMENT

Mileage: 97,000

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE RUN POSITION IN THE IGNITION. THE CONTACT STRUCK THE IGNITION WITH A HAMMER LIGHTLY AND THE KEY WAS ABLE TO BE RELEASED. THE VEHICLE WAS TAKEN TO CIOCCA VOLKSWAGEN (1346 LEHIGH ST, ALLENTOWN, PA 18103, (610) 797-6330) WHERE THE CONTACT WAS INFORMED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

Mileage: 45,000

IGNITIONS SWITCH WON'T TURN OFF AND CAR KEEPS RUNNING UNTIL BROUGHT TO SHOP TO TURN OFF. MANY ATTEMPTS TO GET THE IGNITION SWITCH TO TURN OFF FAILED, BEFORE THIS HAPPEN FEW TIME THE CAR TURNED OFF FOR NO REASON, NOT SURE IF IT IS RELATED TO THE IGNITION SWITCH NOT TURNING OFF PROBLEM.

Mileage: 122,000

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE DRIVING 25 MPH, THE BRAKE LIGHTS AND HEADLIGHTS FAILED TO WORK PROPERLY. THE CONTACT STATED THAT THE BULBS WERE REPLACED EVERY TWO MONTHS. THE VEHICLE WAS TAKEN TO AN UNKNOWN LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN ELECTRICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

KEY CONSTANTLY GETS STUCK IN IGNITION SWITCH AND CAN'T TURN VEHICLE OFF. VEHICLE REMAINS RUNNING WHILE KEY WONT TURN IN OFF POSITION. HAD TO DISCONNECT BATTERY TERMINAL AND FUEL PUMP FUSE TO SHUT VEHICLE OFF. KEY STILL REMAINS STUCK IN IGNITION SWITCH.

Mileage: 100,000

THE KEY IS STUCK IN THE ON POSITION WITH ENGINE RUNNING. HAD TO PULL RELAY TO STOP ENGINE. UNABLE TO REMOVE KEY FROM THE IGNITION SWITCH. DEALER CHARGES $600-$800 TO REPAIR.

Mileage: 122,000

THE RADIO STOPPED WORKING COMPLETELY, WHICH SEEMS LIKE A COMMON PROBLEM. BUT IN ADDITION THE LIGHTS WERE MALFUNCTIONING FROM THAT POINT ON. 12 DIFFERENT ERROR WARNINGS APPEARED ON THE READOUT ABOUT DIFFERENT LIGHTS NOT WORKING. I CHECKED THE FUSES AND ALL OF THEM WERE OK, NOT BURNED. SEVERAL YEARS AGO I HAD ONE OF THE HEADLIGHTS INTERMITTENTLY NOT WORK. AT THAT POINT I CHECKED THE FUSES AND THERE WAS ONE FUSE THAT HAD A DEFORMED PLASTIC CAP, BUT THE METAL PART WAS STILL IN ONE PIECE. PART OF THE FUSE BOX IT WAS INSERTED IN WAS MELTED. THIS ALL HAPPENED WHEN I FIRST STARTED THE CAR. OBVIOUSLY I COULD NOT OPERATE THE CAR SINCE THE BRAKE LIGHTS, TURN SIGNALS, AND HEADLIGHTS WERE ALL AFFECTED. THE DIAGNOSTIC DISPLAY IN THE CAR ALSO SHOWED TO CHECK THE AIRBAGS AND STABILITY CONTROL.

Mileage: 190,000

THE KEY GETS STUCK IN THE IGNITION SWITCH AND IT WON'T TURN ON OR OFF.

Mileage: 140,000

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE THE VEHICLE WAS STATIONARY, THE VEHICLE WOULD NOT START WHEN PROMPTED. LITHIA AUTO STORE (7063 SOUTH VIRGINIA ST, RENO, NV 89511) WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE'S SOFTWARE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.

Mileage: 57,000

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE THE VEHICLE WAS STATIONARY, THE VEHICLE WOULD NOT START WHEN PROMPTED. LITHIA AUTO STORE (7063 SOUTH VIRGINIA ST, RENO, NV 89511) WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE'S SOFTWARE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.

Mileage: 57,000

I HAVE PROBLEMS WITH THE BLINKERS, EMERGENCY FLASHERS, SUNROOF AND DOOR LOCKS COMING ON, NOT WORKING PROPERLY AND ADJUSTING ALL ON THEIR OWN. NOW MY RADIO IS NOT WORKING AT ALL. THERE ARE NO RECALLS ON ANY OF THIS ONLY WARRANTY EXTENSION IS ON THE SECONDARY AIR SENSOR. MOST HAPPENS VEHICLE IS ON OR OFF. PARKED OR RUNNING.

NOT ABLE TO TURN KEY IN THE IGNITION. SOMETIMES NOT ABLE TO START CAR. SOMETIMES NOT ABLE TO TURN CAR OFF.

Mileage: 80,000

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. AFTER OPERATING THE VEHICLE, THE RADIO FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO VOLKSWAGEN PRINCETON (902 STATE RD, PRINCETON, NJ 08540) WHERE IT WAS DIAGNOSED THAT THE RADIO NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

Mileage: 33,000

THE RADIO/BLUETOOTH/CD PLAYER COMPLETELY STOPPED WORKING WHEN THE IGNITION TURNED ON. IT HAD WORKED THE PREVIOUS DAY. I TOOK IT TO MY MECHANIC. IT IS NOT THE FUSE. IT NEEDS A COMPLETE NEW RADIO SYSTEM. I CALLED THE DEALER, BUT IT IS NOT COVERED UNDER WARRANTY. THE TOTAL WOULD BE $800+. AFTER CHECKING ON LINE, I FIND THAT THERE ARE MULTIPLE COMPLAINTS ON THIS SAME SUBJECT.

Mileage: 59,000

TAKATA RECALL. I WAS IN THE MOUNTAINS OF NC CAMPING. MY JETTA WAS WORKING PERFECTLY FINE. I WENT TO START IT THE NEXT DAY AND THE RADIO WAS COMPLETELY DEAD. THE JETTA IS NOT VERY OLD. ALSO, THE BACK LEFT BREAK LIGHT AND FRONT RIGHT HEADLIGHT WAS NOT WORKING. THE BREAKLIGHT AND THE HEADLIGHT STARTED WORKING AS I WAS DRIVING IT, BUT THE STEREO HAS BEEN DEAD FOR ALMOST A WEEK NOW. THIS SHOULD NOT HAPPEN. I DID A SEARCH ONLINE AND HUNDREDS OF OTHER PEOPLE ARE HAVING THE SAME EXACT PROBLEM WITH THEIR RADIO IN THE SAME YEAR JETTA AS MINE. THIS SHOULD NOT BE HAPPENING AND I WISH VOLKSWAGEN WOULD TAKE CARE OF THIS PROBLEM AS IT IS PRETTY COMMON.

Mileage: 110,000

THE LIGHTS ARE ALL CROSSED. THE LEFT TURN SIGNAL IS WEAKER ON THE DRIVER MIRROR. THE OVERHEAD LIGHTS SEEMED TO BE CROSSED. YOU TURN ONE OFF AND THE PASSENGER LIGHTS IN BACK COME ON. THE BLUETOOTH STOPPED WORKING. IT IS LIKE IT HAS A SHIRT IN IT. THIS IS WHILE DRIVING AS WELL AS STATIONARY IN CAR PORT.

"KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE." I GOT HOME FROM RUNNING ERRANDS. PARKED IN MY DRIVEWAY AND COULD NOT TURN CAR OFF. KEY WAS STUCK

Mileage: 610,000

THE ABS SYSTEM WENT OUT OF CONTROL, ALL OF THE SUDDEN THE LIGHTS ON THE DASHBOARD WHERE ON. THE CAR WAS IN MOTION WHEN THIS HAPPENED IT WAS A SCARY SITUATION! THERE IS A LOCAL VOLKSWAGEN NEAR MY HOUSE AND THIS PEOPLE SUGGEST ME TO CHANGE THE ENTIRE ABS PUMP, VACUUM PUMP AND THEY GOT THE NERVE TO CHARGE ME FOR THE CAR REVISION WHEN THEY KNEW THIS CAR IS ON RECALL.

MY KEY HAS BEEN DIFFICULT TO TURN IN THE IGNITION TO START THE CAR RECENTLY. YESTERDAY I HAD THE SAME PROBLEM BUT THE CAR STARTED. AFTER DRIVING THE CAR THE KEY WOULD NOT TURN TO TURN OFF THE CAR. NO MATTER WHAT I CAN NOT GET THE KEY OUT OF THE IGNITION. I ONLY GOT THE MOTOR TO SHUT OFF BECAUSE MY SON KNEW TO PULL A FUSE AND THEN TAKE OFF A BATTERY CABLE. THIS IGNITION PROBLEM IS SERIOUS AND IS A SAFETY ISSUE IF YOU CAN'T TURN OFF THE CAR.

AS WITH MOST OTHER 2010 VW JETTA OWNERS, MY PREMIUM 8 TOUCH SCREEN RADIO (SN: VWZ4Z7J3024044) STOPPED WORKING, NO WARNING OR INTERMITTENT PROBLEMS PRIOR TO THE FAILURE. I HAVE BEEN TAKING A GREAT CARE OF MY JETTA WHICH HAS VERY LOW MILES (33K) AND I NEVER HAVE HAD A RADIO FAIL IN ANY MY PREVIOUS CARS, ONE OF THEM WAS ALSO A VW CAR. MY LOCAL VW DEALERSHIP WANTS TO CHARGE ME $600 FOR A REFURBISHED RADIO PLUS $70 FOR THE INSTALLATION. I HAVE REVIEWED VARIOUS ONLINE FORUMS AND DISCOVERED THIS IS A COMMON PROBLEM WITH THE REVISION OF THIS RADIO FOR THE 2010-2011 MODEL YEAR. UNFORTUNATELY VOLKSWAGEN HAS DONE NOTHING TO ISSUE RECALL. THE CAR HAS INTEGRATED HANDS FREE BLUETOOTH WHICH ALSO DOES NOT WORK BECAUSE OF THE RADIO AND IS A SAFETY ISSUE FOR HANDS FREE CALLING REQUIRED IN MY STATE. ALSO, THIS WILL CAUSE A DRAIN ON THE BATTERY WHICH COULD RESULT IN NOT BEING ABLE TO START THE VEHICLE AFTER SITTING TOO LONG.

Mileage: 33,000

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE AIR BAG AND BRAKE INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,800.

Mileage: 15,800

AS WITH MOST OTHER 2010 VW JETTA OWNERS, MY RADIO HAS GONE OUT NOT ONCE BUT NOW TWICE. THERE IS AN ELECTRILCAL PROBLEM ON THE DRIVERS SIDE OF HTE CAR BECAUSE NOT ONLY DOES THIS HAPPEN BUT MY HEAD LIGHTS, RUNNING LIGHTS BURN OUT AT A MIND BLOWING RATE. IT IS A SAFETY ISSUE FOR MANY REASONS, MOST BEING THE FACT THAT MY HANDSFREE BLUETOOTH IS NOT FUNCTIONING NOW AND I DRIVE FOR MY JOB! THIS IS THE SECOND RADIO I WILL HAVE HAD TO REPLACE. RIDICULOUS.

Mileage: 113,000

WHILE RECENTLY DRIVING THE VEHICLE THE GEAR INDICATOR IN THE INSTRUMENT PANEL BEGAN TO FLASH AND THEN DISAPPEARED, NO LONGER REVEALING WHAT GEAR THE CAR WAS IN WHILE IN FORWARD MOTION, AND CAR BEGAN TO LOSE MOMENTUM WHILE DRIVING AND BEGAN SOUNDING AND MOVING AS THOUGH THE CAR WAS PLACED IN NEUTRAL. UPON STOPPING THE CAR AND AGAIN ATTEMPTING TO DRIVE FORWARD, THE CAR ENGINE REVVED AS THOUGH IN NEUTRAL. HAD CAR TOWED TO DEALER WHERE THEY DROVE IT AND MENTIONED THE WIRING HARNESS LEAKING OIL/FLUID. I HAVE HAD THIS CAR AT THE DEALER 4 TIMES WITHIN A 6 MONTH PERIOD (MAY-NOV 2016) FOR PREVENTATIVE MAINTENANCE, AS I KEEP THIS CAR IN EXCELLENT CONDITION AND HAVE IT CHECKED THROUGHOUT THE YEAR TO PREVENT ISSUES FROM OCCURRING. DURING ALL THESE TIMES I HAD NO ISSUES UNTIL NOW, AS AGAIN, I WORK VERY HARD TO MAINTAIN THIS VEHICLE. I HAVE SINCE DONE MUCH RESEARCH ON THIS MATTER AND HAVE HAD AN OPPORTUNITY TO SPEAK WITH OTHER VW OWNERS WHO HAVE EXPRESSED HAVING VERY SIMILAR ISSUES WHICH FALLS IN LINE WITH THE ISSUED RECALL ANNOUNCED AUGUST 20, 2009. I HAVE RECORDS OF ALL SERVICE I HAVE HAD DONE FOR THIS AUTOMOBILE SINCE IT'S PURCHASE. I CAN EITHER MAIL OR FAX THE INFORMATION TO YOU FOR REVIEW. THANK YOU! *TR

Mileage: 103,440

I AM UNABLE TO CARRY REAR PASSENGERS (ADULTS OR KIDS) AS THE REAR DOOR DO NOT OPERATE CONSISTENTLY.I CONSIDER THIS A MAJOR SAFETY CONCERN. DEALER WANTS A LARGE AMOUNT OF MONEY TO REPLACE TWO REAR WIRING HARNESS AS WELL AS THE ELECTRONIC DOOR ACTUATORS. THIS SEEMS TO BE IMPROPER LACK IN THE WIRING HARNESS TO THE REAR DOORS. I HAVE NEVER HAD SO MANY ELECTRICAL PROBLEMS WITH A VEHICLE IS SHORT A PERIOD OF TIME. THIS REALLY NEEDS TO BE ADDRESS SO THAT NOBODY IS INJURED FORM A DOOR THAT WILL NOT OPEN FROM THE OUTSIDE OR INSIDE, INCONSTANTLY. I WILL HOLD BOTH NHTSA AS WELL AS VW IF A TRAGIC EVENT DOES UNFORTUNATELY DOES OCCUR. THIS ITEM HAS BEEN POSTED NUMEROUS TIME IN VE FORMUS. MY JETTA TDI HAS 156K MILES, AND IT MAKES NO DIFFERENCE TO WEATHER OR TIME OF DAY. THIS IS A PERSISTENT PROBLEM THAT DOES NOT EVER GO AWAY. PLEASE INVESTIGATE THIS MAJOR SAFETY CONSERN.

Mileage: 156,000

OUT OF THE BLUE THE PREMIUM 8 TOUCH SCREEN RADIO STOPPED WORKING, NO WARNING OR INTERMITTENT PROBLEMS, PRIOR TO THE FAILURE. I HAD A MECHANIC CHECK THE RADIO FUSES AND NOTHING WAS BLOWN OR NEEDED REPAIR. EVERYTHING WAS NORMAL. THIS PROBLEM HAS OCCURRED MULTIPLE TIMES ON VW FORUMS. EVEN THOUGH THIS A MAJOR INCONVENIENCE IT IS STILL COMPONENT, MUCH LIKE WINDSHIELD WIPERS THAT OU JUST EXPECT TO WORK. TIME IN THE VW FORUMS. THIS NEEDS TO BE PLACED/FIXED. I NEVER HAVE HAD A RADIO FAIL IN ANY PREVIOUS CAR. I AM REALLY REGRETING MY PURCHASE OF THIS SUB-PAR, POORLY ENGINERED VEHICAL.

Mileage: 156,000

THE KEY WOULD NOT TURN IN THE IGNITION SWITCH, AND I WAS UNABLE TO TURN THE CAR OFF. THE CAR WAS STOPPED AND IN PARK. I HAD TO BRING THE CAR TO THE DEALER AND THEY TOLD ME THAT MY ONLY OPTION TO FIX THE PROBLEM WAS TO REPLACE THE IGNITION COMPONENT.

REAR ELECTRIC DOORS WILL UNLOCK CONSISTENTLY. DEALER RAN DIAGNOSTIC WHICH POINTS TO A FAULTY WIRING HARNESS. THIS SEEMS LIKE A PRODUCTION ISSUES AND NEEDS TO BE CORRECTED. END RESULT REAR DOORS CAN NOT BE OPENED UNLESS YOU USE THE INSIDE DOOR LEVER. FIRST RESPONDERS OR GOOD SAMARITANS WILL NOT BE ABLE TO PULL PEOPLE FROM THE REAR PASSENGER AREA. THIS HAPPENS INTERMITTENTLY VW FORUMS CITE SIMILAR PROBLEMS.

Mileage: 130,000

RADIO IS DEAD. SEE ALL THE MANY COMPLAINTS FROM OTHER OWNERS HERE: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583 SAFETY CONCERN WITH NO BLUETOOTH FUNCTION SINCE THE RADIO IS DEAD. BATTERY HAS BEEN REPLACED TWICE. AN ISSUE MANY OTHERS HAVE POSTED ABOUT. VW CHAT SAYS THERE IS NO CAMPAIGN FOR EITHER OF THESE ISSUES AND JUST GAVE ME A CASE NUMBER. THE SEAT SHOWED EARLY DETERIATION WHILE UNDER WARRANTY AND WAS POINTED OUT TO THE DEALER, STOKES VW SEVERAL TIMES. BUT THEY NEVER WROTE IT UP ON THE SERVICE ORDER. ANOTHER PROBLEM 2010 JETTA OWNERS HAVE POSTED ABOUT.

Mileage: 129,000

CAR WON'T START, JUMPED, DROVE AND FAILED TO START NEXT DAY, OWN TEST AND HAS CURRENT DRAW WHEN OFF, TOOK TO DEALER, SAID RADIO IS CAUSING PROBLEM, WON'T (GO TO SLEEP MODE WHEN TURNED OFF), TOLD $800 TO REPLACE THE RADIO, CHECKED ON LINE AND I SEE SO MANY, THOUSANDS I HEAR, PROBLEMS WITH RADIOS ON THIS STYLE CAR, IF VOLKSWAGEN WON'T STAND BEHIND A KNOWN ISSUE AND GO BACK ON THEIR SUPPLIER FOR A RESOLUTION, I WILL NOT STAND BEHIND VOLKSWAGEN AND PURCHASE ANOTHER ONE WHEN THE TIME COMES FOR A REPLACEMENT VEHICLE, IF THIS WAS A SAFETY ISSUE I'M SURE SOME LEGAL ACTION WOULD BE TAKEN, BUT IT'S ONLY A RADIO, COSTING A LOT OF PEOPLE, I'M GUESSING MILLIONS OF DOLLARS

Mileage: 58,000

THE CAR RADIO DOES NOT WORK. NO DISPLAY. NO POWER. FIRST WAS AN INTERMITTENT PROBLEM WHEN STARTING UP THE CAR, NO DISPLAY OR RADIO POWER. NOW NO RADIO OR DISPLAY ANYTIME.

Mileage: 73,433

STARTED THE CAR AND THE STEREO JUST STAYED BLACK AND WILL NO LONGER TURN ON. FUSES ARE IN WORKING CONDITION. THE BATTERY IS NOW SLOWLY DYING BECAUSE THE RADIO IS STILL DRAWING POWER. HAVE SEEN MULTIPLE COMPLAINTS REGARDING THIS ISSUE AND VOLKSWAGEN HAS DONE NOTHING.

Mileage: 104,300

I DROVE TO WORK LISTENING TO THE RADIO. UPON RETURNING TO MY CAR AFTER WORK TO MAKE MY COMMUTE HOME THE RADIO WOULD NOT TURN ON. I HAVE REVIEWED VARIOUS ONLINE FORUMS AND DISCOVERED THIS IS A COMMON PROBLEM WITH THE REVISION OF THIS RADIO FOR THE 2010 MODEL YEAR. THIS MODEL HAS INTEGRATED HANDS FREE BLUETOOTH WHICH ALSO DOES NOT WORK AND IS A SAFETY ISSUE FOR HANDS FREE CALLING REQUIRED IN MY STATE. ALSO, THIS WILL CAUSE A DRAIN ON THE BATTERY WHICH COULD RESULT IN NOT BEING ABLE TO START THE VEHICLE AFTER SITTING TOO LONG.

Mileage: 70,400

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM WAS DEFECTIVE AND CAUSED ELECTRICAL FAILURES IN SEVERAL AREAS. THE FRONT PASSENGER SIDE LOW AND HIGH BEAM HEADLIGHTS AND THE TURN SIGNALS FAILED. IN ADDITION, THE DRIVER SIDE BRAKE, TAIL LIGHT, AND DAY TIME RUNNING LIGHTS FAILED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

Mileage: 88,000

CAR WAS TAKEN INTO DEALERSHIP IN APRIL 2015 FOR INSPECTION. NEEDED NEW STRUTS AND DRIVER DOOR PANEL, DOOR NEEDED FIXED DUE TO NO LIGHTS ON LOCKS AND DOOR ITSELF WOULD NOT LOCK. PAID $1400 FOR EVERYTHING WHEN PICKING UP THE CAR, GOT IN CAR AND RADIO DID NOT WORK WHEN PICKING UP. SAID IT WAS A FUSE, NEVER FIXED THE PROBLEM. SEPTEMBER 2015 WINDSHIELD WIPERS QUIT WORKING. $45 FOR THAT REPAIR. 2-3 WEEKS LATER BATTERY DIED. REPLACED THE BATTERY FOR $111. 3-4 WEEKS LATER BATTERY WAS DEAD AGAIN, HAD TO TOW IT TO SHOP. REPLACED BATTERY AGAIN $200+ PARTS AND LABOR. 3-4 WEEKS LATER AFTER REPLACING THE BATTERY TWICE, SAME THING HAPPENS AGAIN. CAR IS DEAD, TOWED TO SHOP AGAIN. CAN'T FIGURE OUT THE PROBLEM, TOWED TO DEALERSHIP. TAKEN TO A DEALERSHIP FOR ONE PROBLEM OF THE CAR BEING DEAD NOW THERE IS A SHIFTER PROBLEM AND THE ABS UNIT NEEDS REPLACED. THE ABS LIGHTS WERE NOT ON WHILE THE CAR WAS AT THE LAST SHOP BEFORE THIS DEALERSHIP. THE CAR HASN'T BEEN DRIVEN FOR APPROXIMATELY 5-6 MONTHS IF NOT LONGER DUE TO THESE ISSUES. HOW DOES MY ABS UNIT NEED REPLACED IF IT HASN'T BEEN DRIVEN?

Mileage: 75,000

ABOUT AUG 2013 (MILEAGE ~ 63,000): INTERMITTENT ISSUE THAT DRIVER'S DOOR LOCK WOULD NOT LOCK WITH KEY FOB. DOOR WOULD BE UNLOCKED AND DOOR COULD BE PHYSICALLY OPENED USING THE DOOR HANDLE AND THEN CAR ALARM WOULD GO OFF. ABOUT AUGUST 2014 (MILEAGE ~ 78,000): DRIVER'S DOOR STOPPED LOCKING OR UNLOCKING AT ALL WITH KEY FOB. WHEN PRESSING LOCK BUTTON ON KEY FOB, DRIVER'S DOOR REMAINS UNLOCKED AND DOOR CAN BE PHYSICALLY OPENED USING DOOR HANDLE WITHOUT CAR ALARM GOING OFF. NEED TO MANUALLY LOCK AND UNLOCK DRIVER'S DOOR BY PUTTING KEY IN THE LOCK AND TURNING CLOCKWISE. ONCE LOCKED, DRIVER'S DOOR WILL THEN NOT UNLOCK WITH KEY FOB AND NEEDS TO BE MANUALLY UNLOCKED BY PUTTING KEY IN THE LOCK AND TURNING COUNTER-CLOCKWISE. [NOTE THAT THIS PROBLEM STILL EXISTS AND HAS NOT BEEN FIXED AS OF MAY 2016.] ONE YEAR LATER, ABOUT AUGUST 2015 (MILEAGE ~ 94,000): NOW THERE IS ALSO AN INTERMITTENT PROBLEM WTH THE REAR PASSENGER SIDE DOOR LOCK - SOMETIMES WHEN UNLOCKED WITH THE KEY FOB, THE DOOR WILL NOT UNLOCK AND THE DOOR WILL NOT OPEN USING THE OUTSIDE DOOR HANDLE. THE DOOR WOULD ALSO NOT OPEN WHEN TRIED WITH THE KEY IN THE LOCK OR WHEN USING THE INSIDE DOOR HANDLE OR WHEN THE LOCK/UNLOCK BUTTON INSIDE THE CAR IS PRESSED. THIS REAR PASSENGER DOOR PROBLEM HAS HAPPENED AT LEAST 3 TIMES AND THIS DOOR IS USED INFREQUENTLY, SO IT COULD BE HAPPENING MORE OFTEN. THESE DOOR LOCK ISSUES ARE A POTENTIAL SAFETY ISSUE IF A PERSON GETS LOCKED IN AND CANNOT GET OUT OF THE DOOR IN AN EMERGENCY.

Mileage: 78,000

DEAD RADIO AND BATTERY HAS PARASITIC DRAIN MY RADIO DIED. THE SCREEN WENT BLACK WHILE DRIVING AND IT HAS NOT RECOVERED. SINCE THEN I HAVE HAD BATTERY DRAINAGE PROBLEMS. ONE OF THE FUSES, #42 I BELIEVE, HAS BLOWN AND I HAVE TRIED TO REPLACE IT, BUT IT BLOWS AGAIN AS SOON AS THE CAR IS TURNED ON. THERE ARE A NUMBER OF ONLINE FORUMS DOCUMENTING THIS AND SIMILAR RADIO PROBLEMS WITH THIS VEHICLE. HERE IS ONE: HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583 HERE IS ANOTHER: HTTP://DEVFORUMS2.TDICLUB.COM/SHOWTHREAD.PHP?T=389797&HIGHLIGHT=2010+JETTA+DEAD+RADIO

Mileage: 38,000

FIRST NOTICED THE REAR PASSENGER BACKUP LIGHT NOT WORKING. 1 STOP AND A FEW MINUTES LATER THE PASSENGER HEADLIGHT WENT OUT. AFTER RETURNING HOME 15 MINUTES LATER THE ENTIRE PASSENGER SIDE EXCEPT THE TAILLIGHT WAS OUT. AFTER SEARCHING ON THE INTERNET FUSE F16 HAS A KNOWN ISSUE OF MELTING BOTH THE FUSE AND THE FUSE BOX. SURE ENOUGH AFTER REMOVING AND INSPECTING, THE PASSENGER SIDE OF THE FUSE HAS BEGUN TO MELT AND THE FEMALE FUSE TERMINALS AND PLASTIC FUSE BOX AROUND THE CONNECTION HAVE ALL STARTED TO MELT. TURNING THE FUSE AROUND HAS GOTTEN THE LIGHTS WORKING AGAIN FOR TONIGHT, BUT WILL LIKELY NEED TO REPLACE THE ENTIRE FUSE BOX AS A PERMANENT FIX.

Mileage: 70,000

NONE OF THE DOOR LOCKS WORK, THEY DON'T LOCK. STEREO SYSTEM DOES NOT WORK, COMPLETELY BLACK. NO BLUE TOOTH AT ALL. SEAT BELT FRONT PASSENGER SIDE DINGS THOUGH THE BELT IS IN PLACE AND LOCKED.

Mileage: 95,000

MY RADIO IN THIS CAR SUDDENLY WENT BLACK. ALL DOOR LOCKS WORK WHEN THEY WANT TOO. I HAVE TWO SMALL CHILDREN AND THE CHILD SAFETY LOCKS DO NOT WORK. BLUETOOTH IS NO LONGER WORKING SINCE IT IS TIED INTO THE RADIO. IN MY CITY OF GREENVILLE, SC IS IT ILLEGAL TO TALK ON PHONE WHEN DRIVING. THESE ARE MAJOR SAFETY CONCERNS SINCE IT RELATES TO MY WIFE AND TWO SMALL CHILDREN. THIS IS OBVIOUSLY A BIG PROBLEM WITH THIS YEAR JETTA FROM ALL THE COMPLAINTS ONLINE. I WILL NEVER AGAIN BUY A VOLKSWAGEN IF THEY AS A COMPANY DO NOT SEE THE URGENCY ON THIS ISSUE. WHAT'S IT GONNA TAKE SOMEONE LOSING THEIR LIFE BECAUSE OF A ELECTRICAL PROBLEM THEY ARE CLEARLY AWARE OF?

Mileage: 75,000

MY CAR RADIO SUDDENLY JUST STOPPED. IT WAS PLAYING ONE MINUTE AND THE NEXT IT WAS OFF AND WOULD NOT PLAY ANY MORE. I THOUGHT IT WAS A FUSE ISSUE. IT WAS NOT, LAST WINTER (DEC. 2014) I HAD TO HAVE THE BATTERY REPLACED. DURING THE WHOLE PROCESS OF BEING JUMPED ETC, THE CAR RADIO WOULD WORK INTERMITTENTLY. SO I THOUGHT ONCE I HAD THE NEW BATTERY IT WOULD WORK-IT DIDNT. WENT TO THE DEALER TO HAVE IT CHECKED OUT (OFFICIALLY JUST FOR THE RADIO OVER THE SUMMER) DEALER SAID I WOULD NEED A NEW RADIO. SO I HAVE BEEN WITHOUT FOR OVER A YEAR. TODAY IT WAS BITTER COLD IN MI AND MY BATTERY NEEDED A JUMP AGAIN, DURING THIS PROCESS, THE RADIO AGAIN CAME ON FOR A FEW MINUTES. ONCE THE CAR WAS FULLY CHARGED AND ROLLING, THE RADIO COMPLETELY DIED AGAIN. THIS CAR IS ONLY 5 YEARS OLD, UNDER 90,000 MILES-IT SHOULD NOT HAVE A RADIO ISSUE. AS A RESULT THE HANDS FREE PHONE SYSTEM DOESN'T WORK EITHER.

THE TAIL LIGHTS AND BRAKE LIGHTS WERE NOT WORKING. DISCOVERED DURING ANNUAL STATE REQUIRED INSPECTION IN SEPTEMBER 2015. I WAS DRIVING THE VEHICLE REGULARLY ON RURAL, CITY AND HIGHWAY ROADS WITHOUT TAIL AND BRAKE LIGHTS AND WAS UNAWARE. A REPAIR TO THE ELECTRICAL WIRING WAS REQUIRED. ADDTIONALLY, THE TRUNK LATCH WAS ONLY WORKING INTERMITTENTLY PRIOR TO THIS REPAIR. SINCE THE WIRING REPAIR WAS MADE, I HAVE HAD NO ISSUES WITH THE TRUNK RELEASE NOT WORKING. THE REAR PASSENGER DOOR ON THE DRIVERS SIDE DOESN'T LOCK AND UNLOCK WHEN YOU DEPRESS THE KEYFOB OR THE BUTTON IN THE CAR TO LOCK ALL THE DOORS. THIS IS A VERY INFREQUENTLY USED DOOR AND IT IS THE DOOR USED THE LEAST IN THE VEHICLE. DEALER STATES IT IS A BAD DOOR LATCH. I HAVE NOT REPAIRED IT. IT DOESN'T ALWAYS OPEN FROM THE OUTSIDE, SOMETIMES I HAVE TO REACH IN AND OPEN IT FROM THE INSIDE TO GET THE DOOR OPEN. ON 01.12.2016 THE CAR RADIO STOPPED WORKING. THE FUSES ARE GOOD AND INTACT. THE BLUETOOTH NO LONGER WORKS SINCE THE RADIO DOESN'T WORK. IT IS COMPLETELY OUT OF SERVICE, NOTHING WORKS ON THE RADIO. I RELIED HEAVILY ON THE BLUETOOTH FOR HANDS FREE PHONE CALLS SINCE THE VEHICLE IS MANUAL TRANSMISSION. VEHICLE WAS STATIONARY WHEN DISCOVERED. VEHICLE HAS APPROXIMATELY 55,000 MILES ON IT.

Mileage: 53,000

DOOR LOCKS FAILED AND HAD TO BE REPLACED. BATTERY DRAIN WHEN NOT USED FOR TWO WEEKS, REQUIRING JUMP START (REPLACED BATTERY ONE YEAR AGO). CAR WOULD NOT START (BATTERY WOULDN'T EVEN TURN OVER, YES THE SAME NEW BATTERY) TOWED TO DEALER WHO SAID THEY REPLACED SOME FUSES. RECENTLY, RADIO WILL NOT POWER ON. DEALER STATES THE RADIO FAILED, FUSES FINE. I HAVE SEEN 100S OF REPORTS OF FAILED RADIOS AND DOOR LOCKS IN THE 2010 JETTA. THERE MUST BE A FAULTY ELECTRICAL SYSTEM IN THIS VEHICLE. CARS THAT ARE 5 YEARS OLD (I HAVE SEEN REPORTS OF THIS HAPPENING WHEN THE CAR IS ONLY 3 YEARS OLD) ARE NOT SUPPOSED TO HAVE THESE PROBLEMS. ALL OF THESE PROBLEMS HAVE OCCURRED IN THE PAST YEAR, MILEAGE BETWEEN 100-110K.

Mileage: 110,000

MULTIPLE LIGHTS SUDDENLY QUIT WORKING. FOUND THE F16 FUSE MELTED AS WELL AS FUSE BOX WHERE IT SITS. THIS IS SECOND TIME TO REPLACE FUSE IN 4 MONTHS, FIRST TIME MELTED THIS BAD.

Mileage: 93,000

RADIO ON 2010 VW JETTA TDI DIED DURRING THE SUMMER. NOW, IN NOVEMBER, THE CAR WILL NOT START UNLESS JUMPED WITH ANOTHER CAR OR BATTERY CHARGER. FUSES IN CAR ARE INTACT.

Mileage: 52,000

FORT TWO YEARS I HAVE COMPLAINED TO VW DEALER THAT DOOR LOCKS WERE NOT WORKING. THEY NEVER PUT IT ON A REPAIR/SERVICE FORM. WHEN I BROUGHT THE CAR IN, THEY SAID THE DOOR LOCKS WORK FINE, ONE JUST HAS TO PULL TWICE, TO EXIT. BUT THEY COULD NOT SAY HOW TO LOCK ALL THE DOORS WHEN PARKING ON THE STREET. MY DOOR LOCKS HAVE NOT WORKED PROPERLY SINCE THE VEHICLE WAS NEW. I TOOK THE BUS TO THE DEALER TO COMPLAIN THAT MY KEYS WERE LOCKED IN THE CAR. THEY SAID THAT WAS "IMPOSSIBLE" AND IT TOOK ME A WEEK AND $500.00 TO GET MY CAR TOWED, NEW KEYS AND RESETS. I AM LIVID. DOORS WON'T ALL LOCK MOST OF THE TIME. OR UNLOCK, MOST OF THE TIME. I BELIEVE THAT NOT BEING ABLE TO RELIABLY EXIT A CAR OR LOCK IT WHEN LEAVING IT IS A SAFETY ISSUE. THIS IS MY SECOND COMPLAINT TO YOU ABOUT THIS CAR, THE FIRST TIME BECAUSE OF SOFTWARE THAT STALLED THE CAR IN INTERSECTIONS WHICH HAD TO BE FEDERALLY ORDERED RECALL. I THINK THE DEALER REFUSED TO LOOK INTO THE DOOR LOCKING PROBLEMS DURING WARRANTY IN HOPES THAT I WOULD RETURN AGAIN AND AGAIN TO HAVE LOCKS REPAIRED UNTIL I WAS OUT OF WARRANTY. THIS STINKS. AND IT IS CLEARLY UNSAFE.

STEREO JUST WENT COMPLETELY DEAD FOR NO REASON. BLUETOOTH IS OUT OF COMMISSION AS WELL. THE EXACT SAME ISSUE AS EVERYONE ELSE HERE. I CHECKED MY FUSES AND THEY ARE ALL FINE. WENT TO MY LOCAL VOLKSWAGEN DEALER AND GOT THE SAME SONG AND DANCE AS EVERYONE ELSE HERE. MY SERVICE TECH AT FIRST TRIED TO DENY THAT THIS IS AN INHERENT PROBLEM WITH THESE VEHICLES, BUT AFTER ME PRESSING HIM ON THE ISSUE AND ASKED IF HE HAD READ ALL OF THE SAME COMPLAINTS ON THE INTERNET, HE FESSED UP. VERY FRUSTRATING AS MY CAR ONLY HAS 80,000 MILES WHEN BOTH THE STEREO AND THE A/C QUIT WORKING. HE GAVE ME A LOAD OF BULL ON THAT ONE AS WELL. FROM NOW ON I WILL ONLY DRIVE A HONDA OR TOYOTA.

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE STALLED AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS DRIVEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE VEHICLE NEEDED A SOFTWARE UPDATE. THE VEHICLE WAS REPAIRED; HOWEVER, THE PART THAT THE TECHNICIAN REPAIRED CAUSED OTHER MALFUNCTIONS TO THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 121,000.

Mileage: 121,000

RADIO IN 2010 JETTA TDI STOPPED WORKING. IT LOOKS LIKE IT HAS NO POWER BUT ALL FUSES CHECK GOOD. THERE IS MANY MANY OF THESE SAME ISSUES WITH THE DELPHI RADIOS IN THE JETTAS IN 2010. FOLLOW THIS LINK TO SEE THE MANY OWNERS THAT HAVE BEEN TURNED AWAY WITH THERE FAULTY RADIOS. THE MAIN SAFETY ISSUES IS THERE IS NO LONGER THE USE OF HANDS FREE CELL PHONE USING THE BLUETOOTH OPTION. WHEN MY RADIO FAILED I DROVE THE CAR ON A SATURDAY MORNING AND EVERYTHING WAS IN WORKING ORDER. WHEN MY WIFE GOT IN TO GO TO THE STORE 30 MIN LATER THE RADIO WAS COMPLETELY DEAD. HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583

Mileage: 114,000

WHILE DRIVING, THE CAR INADVERTENTLY DISENGAGES THE DSG TRANSMISSION RESULTING IN NO POWER TRANSFER TO THE WHEELS. THE CAR ALSO DISPLAYS AN "ESP ERROR" (ELECTRONIC STABILITY PROGRAM) IN CONJUNCTION WITH THE TRANSMISSION PROBLEM. ONCE THE CAR IS SHIFTED INTO PARK AND TURNED OFF, AND THEN BACK ON, THE PROBLEM IS RESOLVED TEMPORARILY. IT HAPPENS WITHOUT WARNING AND POSES DANGER FOR THE DRIVER AND OCCUPANTS. THIS INITIALLY HAPPENED 2 MONTHS PRIOR AFTER A HEADLIGHT BURNED OUT AND THE BULB STATUS LIGHT ON THE DASH CAME ON. THE TRANSMISSION DISENGAGEMENT EVENT OCCURRED ONCE OR TWICE BEFORE THE HEADLIGHT WAS REPLACED. AFTER REPLACING THE LIGHT BULB, THE TRANSMISSION ERROR APPEARED TO RESOLVE ITSELF. TWO MONTHS LATER, THE EVENT OCCURRED FOLLOWING THE FAILURE OF A VALVE STEM WITH TPMS SENSOR ON THE TIRE. THE REPAIR SHOP DID NOT HAVE ANY TPMS SENSORS IN STOCK AND REPLACED THE STEM WITH A RUBBER ONE. THIS RESULTED IN THE TPMS STATUS LIGHT BEING ON IN THE DASH. COINCIDENTALLY, WITHIN A COUPLE DAYS OF THIS, THE DSG TRANSMISSION /ESP ERROR RE-EMERGED. THIS TIME AROUND THE ERROR OCCURRED EVERY 5 TO 10 MINUTES OF DRIVING. THIS DISENGAGEMENT HAPPENED DURING CITY AND HIGHWAY DRIVING AT VARYING SPEEDS. DISABLING ESP AND DRIVING IN MANUAL MODE DID NOT FIX THE PROBLEM. THIS LEAVES THE OCCUPANTS IN A DANGEROUS SITUATION, ESPECIALLY WHEN DRIVING THROUGH CONSTRUCTION ZONES AND OTHER AREAS WITHOUT ADEQUATE SHOULDERS ON THE ROAD. THE CAR IS UP TO DATE ON PREVENTATIVE MAINTENANCE. CAR IS AT 113,000 MILES. EXTENDED WARRANTY EXPIRED AT 109,000. NEITHER VW OF AMERICA OR WARRANTY COMPANY SAY THEY CAN ASSIST. DEALERSHIP SERVICE CANNOT SPECIFICALLY DIAGNOSE THE PROBLEM AND SUGGEST EITHER MECHATRONIC UNIT REPLACEMENT ($2,000) MIGHT SOLVE THE PROBLEM. IF NOT, COMPLETE TRANSMISSION REPLACEMENT ($5,000) IS RECOMMENDED.

Mileage: 113,000

THE DAY I RECEIVED THE EMAIL FROM THE NHTSA FOR THE CLOCK SPRINGS FAILING ON MY MAKE AND MODEL OF VEHICLE MY AIRBAG LIGHT CAME ON. AT FIRST I DIDN'T THINK ANYTHING OF IT AND THEN I LOST MY HORN AND RADIO CONTROLS ON MY STEERING WHEEL. SINCE I HAD JUST READ THE INVESTIGATION THAT IS BEEN INITIATED I KNEW THAT IS WHAT IT WAS. IT IS THE ONLY PART THAT POWERS THE STEERING WHEEL. THE CAMPAIGN NUMBER FOR THAT IS 15V483000. IT STILL DRIVES JUST AS IT ALWAYS HAS BUT I DON'T HAVE ANY STEERING CONTROLS AND IF I WERE TO GET IN AN ACCIDENT HARD ENOUGH TO DEPLOY AIR BAGS MY DRIVERS SIDE WOULD NOT DEPLOY.

Mileage: 100,000

ADD ANOTHER 2010 VW OWNER TO LIST OF RADIO ISSUES WITH THE CAR. CAR RADIO AND BLUETOOTH ARE NO LONGER WORKING. I CHECKED THE FUSES PER THE OWNER MANUAL, AND RADIO IS STILL NOT WORKING. THIS LOOKS LIKE IT'S BEEN HAPPENING QUITE A BIT ON THE 2010 JETTA. THIS A BIG SAFETY ISSUE SINCE I AM UNABLE TO CALL WITH THE BLUETOOTH. I CONTACTED VW OF AMERICAN, AND THEY BASICALLY SAID I HAD TO PAY FOR A DIAGNOSIS TEST WHICH I SEE AS BEING POINTLESS SINCE I AM ALREADY KNOW THE RADIO IS DEAD. I DON'T UNDERSTAND THE REASON TO HAVE TO PAY $$$ SO I CAN BE TOLD IT'S DEAD. IF A LOT OF JETTA OWNERS ARE HAVING THE SAME ISSUE WHY IS VW REFERRING ME TO CONTACT MY LOCAL VW DEALER TO HAVE THIS FIXED WHEN IT'S BECOMING A COMMON OCCURRENCE ON A LOT OF THE CARS. VW SHOULD BE FIXING THE CAR RADIO ON THE CAR WITH THIS MANY COMPLAINTS OUT THERE. INSTEAD I AM TOLD TO CONTACT THE SERVICE DEPARTMENT.

Mileage: 65,000

I HAD THE OIL CHANGED AND THE LATEST RECALL DONE BY THE DEALERSHIP. ABOUT 3 DAYS LATER THE RADIO WENT BLANK AND BLACK. ANOTHER PROBLEM HAS BEEN THE AUTOMATIC LOCKS. I HAVE BEEN UNABLE TO UNLOCK REAR PASSENGER DOOR EXCEPT MANUALLY. AND THEN ALL OF A SUDDEN THE LOCK IS NOT WORKING AT ALL ON THAT SIDE AND I AM UNABLE TO LOCK THAT DOOR.

Mileage: 50,000

DROVE CAR TO WORK 0630, STEREO WORKED FINE. LEFT WORK AT 1915, WHEN I STARTED MY CAR, THE STEREO DID NOT COME ON, SCREEN WAS BLACK, NO SOUND. THOUGHT MAYBE IT BLEW A FUSE. ON MY WAY HOME, THE STEREO STARTED WORKING AGAIN, JUST POPPED ON. AS I CONTINUED TO DRIVE IT WENT OFF AGAIN, BUT LOUD A RHYTHIMATIC BEAT STARTED THOROUGH OUT EACH OF THE SPEAKERS, SOUNDED LIKE SOMEBODY HITTING A MICROPHONE THAT WAS ON! I ARRIVED AT MY HOUSE SHORTLY AFTER THAT NOISE STARTED (THANKFULLY) AND TURNED OFF MY CAR. REMOVED THE KEYS FROM THE IGNITION BUT THE LOUD NOISE DID NOT STOP!!! I HAD TO OPEN THE HOOD AND PULL OUT SOME FUSES TO GET IT TO STOP! TWO WEEKS AFTER THIS HAPPENED, MY CAR DIED WHEN WAITING IN A DRIVE-THRU. WE HAD TO PUSH MY CAR. MY CAR WOULD CRANK BUT NOT START. NOTHING INSIDE THE CAR WOULD WORK. I CALLED MY HUSBAND, HE OPENED THE HOOD, UNHOOKED A FUSE AND IT STARTED! THE NEXT DAY MY CAR WAS DEAD, HAD TO PUT IT ON A BATTERY CHARGER. I'M AFRAID IF I REPLACE THE STEREO, IT TOO WILL GO OUT AND POSSIBLY SHORT OUT OTHER ELECTRICAL ITEMS IN MY CAR. AS OF NOW, THE STEREO IS IN PLACE BUT UNHOOKED AND MY BATTERY IS FINE. THERE MUST BE A REASON WHY THIS IS HAPPENING TOO SO MANY PEOPLE WITH THE SAME STEREO.

Mileage: 88,000

RADIO & BLUETOOTH SUDDENLY STOPPED WORKING. NO POWER. FUSES WERE CHECKED AND ALL ARE GOOD. REVIEWING INTERNET AND SEEMS THAT THIS IS A VERY COMMON PROBLEM NOT COVERED BY WARRANTY. APPEARS TO BE A SAFETY ISSUE SINCE BLUETOOTH NO LONGER WORKING.

Mileage: 61,800

RADIO WAS WORKING FINE ONE MINUTE THAN THE NEXT IT WAS DEAD. I HAD THE FUSES CHECK FOR THE RADIO NONE OF THEM WERE BLOWN. I WAS ACTUALLY STRANDED FROM A TIRE BLOW OUT WITH NO HANDS FREE USE OF MY RADIO WHICH THE POLICE OFFICER THAT HELPED ME SAID THAT WAS A SERIOUS SAFETY ISSUE AND THERE'S NO REASON FOR A MANUFACTURED RADIO ON A 2010 CAR TO GO OUT. NEEDLESS TO SAY I SEE ONLINE A LOT OF OTHER CUSTOMERS ARE IN THE SAME SITUATION AND VOLKSWAGEN HAS DONE NOTHING. IN SOME STATES IT IS AGAINST THE LAW TO TALK ON YOUR PHONE IT MUST BE HANDS FREE.

Mileage: 62,000

I HAVE OWNED THIS CAR SINCE PURCHASING NEW IN OCT 2010 WITH THE DEALER DOING ALL THE MAINTENANCE WORK ON IT. ON 8/30/13 THE RADIO WENT DEAD, DEALER REPLACED AT NO COST TO ME. THIS MORNING 8/17/15 I AGAIN HAVE A DEAD RADIO, SAME AS BEFORE, I CALLED DEALER AND ASKED WHEN THEY REPLACED THE PRIOR ONE AND IT IS ALMOST 2 YEARS TO THE DATE! THIS TIME THEY SAID I WOULD HAVE TO PAY TO REPLACE IT (I HAVE NEVER HAD A FACTORY RADIO GO BAD IN ANY CAR I HAVE OWNED IN 30 PLUS YEARS OF DRIVING CARS). I CAN LIVE WITHOUT THE RADIO, BUT I LIKE THE SAFETY OF HAVING THE HANDS FREE BLUETOOTH TO TALK ON THE PHONE. I HAVE BEEN THINKING ABOUT PURCHASING A NEW JETTA FOR MYSELF AND GIVING THIS ONE TO MY TEENAGE SON, BUT I THINK I BETTER UNLOAD THIS ONE IF THE RADIO IS GOING TO KEEP DYING EVERY 2 YEARS. BTW WHEN I BOUGHT THE CAR, THE MANAGER OF THE DEALERSHIP TOLD ME VW WANTED TO INCREASE ITS MARKET SHARE. HERE'S A HINT VW - YOU WILL NOT INCREASE MARKET SHARE IF YOU WILL NOT STAND BEHIND YOUR WHOLE PRODUCT. YOU OBVIOUSLY HAVE A PROBLEM HERE WITH THIS RADIO UNIT; DO THE RIGHT THING BY REPLACING THE UNITS AS THEY FAIL.

Mileage: 62,000

STARTED CAR THIS MORNING AND HIT THE POWER BUTTON ON FOR THE RADIO - NOTHING. AFTER DOING SOME RESEARCH ON THE WEB, FOUND THIS IS A COMMON PROBLEM WITH THE PREMIUM 8 VW RADIO. FUSES THAT WERE EASILY ACCESSIBLE CHECKED OUT FINE. RADIO IS COMPLETELY DEAD. USING RESET INSTRUCTIONS FROM THE WEB DID NOT WORK. RADIO WORKED FINE YESTERDAY WHEN I TURNED IT OFF AT HOME.

Mileage: 58,700

BUILT IN BLUETOOTH / RADIO IS DEFECTIVE, LEAVING PASSENGERS UNABLE TO USE HANDS FREE TECHNOLOGY, AND ALSO ELIMINATES THE NATIONAL ALERT SYSTEM. THE DEAD RADIO ALSO LEADS TO A PARASITIC BATTERY DRAIN, WHICH WILL KILL THE BATTERY OF THE CAR, LEAVING PEOPLE STRANDED, POTENTIALLY IN EXTREME WEATHER SITUATIONS. THIS IS A VERY WELL KNOWN ISSUE WITH THOUSANDS OF KNOWN CASES ONLINE, YET NOTHING HAS BEEN DONE.

Mileage: 22,000

WHILE DRIVING ON THE HIGHWAY YESTERDAY THERE WAS A POP SOUND FROM THE DELPHI PREMIUM 8 (RNS-510?) RADIO AND IT WENT DEAD. CHECKED THE FUSES AND FOUND THAT THEY WERE ALL OK. LOOKED ONLINE AND FOUND THAT THIS APPEARS TO BE A KNOWN/COMMON COMPLAINT. IT LEADS ME TO WONDER IF THERE ARE OTHER ELECTRICAL ISSUES GOING ON, AND WHAT REPAIRS THOSE WILL LEAD TO. I CALLED THE LOCAL VW DEALERSHIP (AL SERRA) THIS MORNING AND THEY HAVEN'T CALLED BACK. FROM EVERYTHING THAT I'M READING ONLINE, IT IS COSTLY TO REPLACE THE STEREO. THIS SEEMS TO BE MORE THAN A "COINCIDENCE" AND VW SHOULD BE HELD ACCOUNTABLE.

Mileage: 67,000

COMPLETE FAILURE OF PREMIUM 8 AUDIO. POSSIBLY CAUSED BY INCORRECT RATING FUSES INSTALLED IN BOTH ENGINE COMPARTMENT FUSE BLOCK AND REAR OF HEAD UNIT. UNAVAILABILITY OF HANDS-FREE PHONE PHONE USE IS A SAFETY ISSUE. 1000'S OF COMPLAINTS FILED EVERYWHERE.

Mileage: 86,000

VW JETTA SPORTWAGEN 2010. THE RADIO WAS PLAYING, I HEARD A SMALL "POP" AND THE RADIO QUIT WORKING, NO LIGHTS, NO SOUND. THE BLUE TOOTH IS PLAYED THRU THE RADIO SO THIS NO LONGER WORKS EITHER. THIS IS A SAFETY HAZARD AS I CAN NO LONGER USE BLUETOOTH TO TALK ON THE PHONE. IN FACT IN SOME STATES I TRAVEL THRU IT IS ILLEGAL TO USE THE PHONE WITHOUT BLUETOOTH. ONE OF THE REASONS I BOUGHT THIS CAR WAS THE BLUE TOOTH OPTION. IT IS NOT THE FUSE. THERE ARE HUNDREDS OF ONLINE COMPLAINTS ABOUT THIS MODEL AND YEAR VW RADIO. HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583 I

Mileage: 96,000

RADIO SUDDENLY STOPPED WORKING. NO POWER. BLACK SCREEN. I CHECKED THE FUSES AND TOOK THE CAR TO AN AUDIO SOUND PLACE - THEY TOOK OUT THE RADIO TO CHECK THE FUSE IN THE BACK. ALL FUSES WORK, RADIO IS GROUNDED AND POWER IS FINE. RADIO IS DEAD. SEEMS THERE ARE QUITE A FEW 2010 JETTAS WITH THIS SAME ISSUE WITH THE DELPHI RADIO - I READ SOMEWHERE THAT PERHAPS THE FUSE FOR THE RADIO SHOULD BE A 10A NOT A 15A AND THAT SOME BOARD IS GETTING FRIED WITH THE HIGHER FUSE...WHO IS ACCOUNTABLE?

Mileage: 62,000

I PURCHASED A 2010 VW JETTA JUST OVER A YEAR AGO AT THIS POINT. I LOVED IT AT FIRST, IT'S A CLEAN DIESEL. WITHIN 3-4 MONTHS OF OWNING IT THE STEREO HAS GONE OUT. VW HAS CHOSEN TO IGNORE THIS ISSUE EVEN THOUGH IT'S A KNOWN ISSUE! IT'S DRAINING BATTERIES, CAUSING ELECTRICAL AND FUSE ISSUES WHICH COULD LEAD TO SUBSTANTIALLY MORE DANGEROUS ISSUES IN THE FUTURE. PLEASE HELP THOSE OF US WHO ARE FIGHTING THIS BATTLE. IT'S 100S IF NOT 1000S TO GET FIXED AND IT'S ABSOLUTELY UNREASONABLE.. HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583

Mileage: 78,000

DROVE THE CAR IN THE AFTERNOON AND PARKED IT AT AN OFFICE BUILDING. GOT BACK INTO MY CAR ABOUT AN HOUR LATER AND WHEN THE CAR TURNED ON, THE RADIO WAS COMPLETELY BLACK. NOTHING WORKED AND WOULD NOT TURN BACK ON. CHECKED FUSES AND THEY SEEMED TO BE FINE. TOOK IT INTO THE DEALER AND AFTER SEVERAL HOURS OF LOOKING AT IT, THEY SAID THERE WAS SOMETHING WRONG WITH THE RADIO WIRING AND THERE WAS NO WAY TO FIX IT WITH A NEW PART AND THE ONLY PARTS AVAILABLE WERE REFURBISHED PARTS FOR AT LEAST THE SALE OF $600+! THIS IS A RIDICULOUS AMOUNT OF MONEY FOR JUST A RADIO I THINK WHEN THERE ARE PARTS CHEAPER AFTER MARKET. I ONLY HAD THE CAR FOR ALMOST 5 YEARS, IT SHOULDN'T HAVE THESE PROBLEMS SO SOON!

Mileage: 92,000

HANDS FREE/BLUETOOTH/RADIO NOT WORKING. SCREEN WENT DEAD SUDDENLY. FUSES CHECKED AND ALL ARE OK. INABILITY TO USE AUDIO UNIT IS A SAFETY ISSUE. CALLED EAST COAST VW IN ENGLEWOOD, NJ AND DEALER STATED CAR OUT OF WARRANTY. CAR IS A 2010 VW JETTA WITH 47,000 MILES. VOLKSWAGEN OF AMERICA CONTACTED TO NO AVAIL. LOGGED COMPLAINT WITH BETTER BUSINESS BUREAU. BATTERY REPLACED DUE TO DRAINAGE.

Mileage: 47,000

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE BLUETOOTH FEATURE FAILED TO WORK WHENEVER THE RADIO WAS INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

Mileage: 61,000

VW 2010 TDI - RADIO DEAD. COMPLETELY WENT BLACK, UNRESPONSIVE. DISCOVERED WRONG FUSE IN LINE WITH RADIO - 15A WHEN IT SHOULD HAVE BEEN 10A ACCORDING TO SPEC. THIS OVER TIME CAUSED THE RADIO TO FRY. VW OF A DOESN'T CARE ABOUT THIS ISSUE AND GIVES THE STANDARD REPLY THAT IT IS NOT UNDER WARRANTY. A 5 YEAR OLD VEHILCE, WITH 100K MILES - THE RADIO SHOULD NOT BE FAILING AT THIS AGE, FURTHER, THIS IS A 1000+$ FIX. RIDICULOUS

Mileage: 104,635

ON MAY 9TH,WE STARTED OUR CAR AFTER AFTER A WEDDING AND RECEPTION,THE RADIO WAS BLANK,NOTHING.IT ALSO HAS FACTORY BLUETOOTH.CALLED OUR DEALER AND TRIED TO GET GOODWILL ADJUSTMENT FOR RADIO.WAS TOLD RADIO WAS OUT OF WARRANTY.OPENED A CASE WITH VW,HAD DEALER PULL RADIO,THE DEALER CALLED VW.NO ASSISTANCE RADIO COST IS $775,NOT COUNTING INSTALLATION.I THINK THIS IS A SAFETY ISSUE,BECAUSE BLUETOOTH DOESN'T WORK,BECAUSE RADIO DOES NOT.2010 VW JETTA SE.

Mileage: 72,500

RADIO WENT COMPLETELY DEAD. SCREEN IS BLANK AND NO RESPONSE. BLUETOOTH AND OTHER FEATURES CONNECTED TO THE RADIO DO WORK. PREVIOUS TIME IN THE CAR THE RADIO WAS WORKING FINE. NOW RADIO IS DEAD AND REST OF CAR SEAMS FINE.

Mileage: 41,000

I HAD THE AC COMPRESSOR REPLACED, VW OFFERED TO REPLACE PART FOR FREE AND I PAID FOR LABOR AT GUNTHER VW IN FT. LAUDERDALE IN 2013. NOW IN 2015, THE AC IS NOT COOLING AGAIN AND I TAKE MY VW FOR THE 100K MILE SERVICE. I ASK GUNTHER TO CHECK ON THE AC SYSTEM AND THE AC FAILED A PERFORMANCE TEST. AC COMPRESSOR, RADIATOR AND COOLING FAN NEEDS TO BE REPLACE AT A COST OF $1300! REDICULOUS! THE QUALITY OF THIS CAR AND ITS COMPONENTS IS AWEFUL! IVE NEVER HEARD OF AN AC SYSTEM NEEDING TO BE REPLACED LESS THAN 5 YEARS OF MANUFACTURING DATE OF CAR , ON TOP OF AN AC COMPRESSOR REPLACEMENT UNDER 75K MILES. I WOULD LIKE VW TO COVER THE COST OF THE PARTS NEEDED TO RUN MY AC AT OPTINUM CONDITION.

RADIO SUDDENLY QUIT. I SEE FROM THE INTERNET THAT THIS HAPPENS A LOT WITH JETTAS. I HAVE NEVER HAD A FACTORY RADIO JUST STOP WORKING IN ANY OTHER CAR I HAVE OWNED. THIS IS AN EXPENSIVE REPAIR.

Mileage: 61,500

VW RADIO DEFECT. RADIO WILL POP AND GO DEAD, CAUSING A 25 MILIAMP DRAIN ON BATTERY UNTIL REPAIRED.

Mileage: 115,000

DRIVING DOWN HIGHWAY, CARS RADIO JUST DIES COMPLETELY STOPS. QUICKLY MOVED OVER NOT KNOWING WHAT WAS WRONG. WORRIED SOMETHING COULD HAPPEN TO CAR ITSELF. GOT HOME CHECKED FUSES WHICH WERE FINE.TURNED CAR BACK ON, VEHICLE DASH IS DISPLAYING SEVERAL INDICATORS. NOT SURE IF CAR IS EVEN SAFE TO DRIVE.VOLKSWAGEN DIDN'T ACKNOWLEDGE ISSUE EVEN THOUGH THERE ARE SEVERAL COMPLAINTS SIMILAR TO THIS.

Mileage: 132,000

RADIO STOPPED WORKING IN VW JETTA TDI 2010 - I GOT INTO MY VEHICLE AND STARTED THE ENGINE - AFTER FINDING THAT THE RADIO DID NOT START UP, I PUSHED THE POWER BUTTON BUT WITH NO SUCCESS. I CHECKED THE FUSE AND IT SEEMS FINE, THEN I LOOKED UP THIS ISSUE ONLINE AND FOUND A SIGNIFICANT NUMBER OF COMPLAINTS FOR THE SAME EXACT YEAR AND MODEL (TDI). AS A RESULT, I AM UNABLE TO USE BLUETOOTH FOR HANDS FREE PHONE CONVERSATION WHICH PRESENTS A SAFETY ISSUE.

Mileage: 60,700

I TURNED MY CAR ON AND THE RADIO WAS DEAD. THE RADIO IS ALSO THE BLUETOOTH DEVICE AND IS NOW UNSAFE FOR ME TO USE MY PHONE WHILE IN THE CAR. I HAVE READ THAT MANY OTHER PEOPLE HAVE HAD THE SAME PROBLEM WITH THIS VEHICLE. *TR

Mileage: 73,355

I WAS DRIVING AROUND TOWN THIS PAST FRIDAY (4/24/15) AND THE RADIO MADE A LOUD "POP" SOUND AND THEN IT STOPPED WORKING; THE TOUCHSCREEN WENT BLACK AND WILL NOT TURN ON OR DISPLAY THE TIME. I CHECKED ALL THE FUSES (INCLUDING THE ONE BEHIND THE RADIO), AND THEY WERE ALL FINE. AFTER DOING SOME RESEARCH ONLINE, I LEARNED THIS IS A FAIRLY COMMON PROBLEM FOR THIS MAKE AND MODEL (HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583) BUT NO REAL SOLUTION HAS BEEN DISCOVERED. I BELIEVE THERE ARE ENOUGH INSTANCES OF MALFUNCTION THAT THIS SHOULD BE ADDRESSED BY VW AND A RECALL SHOULD BE MADE. *TR

THE RADIO WITH BLUETOOTH DIED AT 90507 MILES AND NOW THE BATTERY AND NEW BATTERY LOOSE CHARGE. AFTER DOING RESEARCH I FOUND THE SAME ISSUE WITH SEVERAL HUNDRED OTHER OWNERS SAME MODEL CARS HERE HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583 HTTPS://WWW.FACEBOOK.COM/VW HASH TAG #VWRADIOSJUNK I CONSIDERED THIS A SAFETY ISSUE AS THE RADIO EFFECTS THE FUNCTIONING OF THE CAR AND BLUETOOTH AND SEEMS TO STOP WORKING DUE TO A SHORT OVER TIME CAUSING BATTERY DISCHARGE. *TR

Mileage: 90,507

THE CAR AFFECTED IS A 2010 VW JETTA TDI. EVER SINCE I'VE OWNED THE CAR, IT HAS HAD AN ISSUE WITH RUNNING RUFF OR STALLING OUT. AT 30,426 MILES I HAD THE DEALER LOOK AT THE VEHICLE. THEY RAN A DIAGNOSTIC AND TEST DRIVE WITH NO ISSUES FOUND. THIS ENOUGH FOR IT TO BE NOTICEABLE, BUT NO SYMPTOMS ARE PRESENT. I BROUGHT THE CAR IN AGAIN FOR THE SAME ISSUE ON 12/8/14 AT 83748 MILES, BUT THIS TIME THERE WAS AN ESP ERROR THAT FLASHED IN THE MDI DISPLAY AND THEN WENT AWAY. THE DEALER COULD NOT VERIFY THE CUSTOMER COMPLAINT. THE SERVICE MANAGER ALSO STATED THAT HE HAD A SIMILAR VEHICLE WITH THE SAME PROBLEM AND THE COULD ALSO NOT BE DIAGNOSED. AT THE TIME THE DEALER TOLD ME THAT I COULD HAVE THE SOFTWARE UPGRADED AND THAT WOULD BE A CHARGE TO ME OR I COULD HAVE THE INJECTORS CHANGED OUT AND THAT WOULD BE COVERED UNDER THE EXTENDED WARRANTY. THE WERE CHARGING ACCORDING TO HOW THEY WERE GOING TO FIX THE PROBLEM, NOT ON THE ISSUE ITSELF. VW SENT ME THE PAPERWORK IN APRIL OF 2015 TO GET MY MONEY BACK. THE DEALER RECOMMENDED CHANGING THE MDI DISPLAY, BUT WAS NOT SURE THIS WOULD FIX THE PROBLEM. MY CONCERN IS THAT THERE IS AN ISSUE THAT VOLKSWAGEN CANNOT DIAGNOSE THAT COULD POSSIBLY TURN INTO A SAFETY ISSUE WITH THE CAR STALLING. *TR

Mileage: 30,426

WHILE DRIVING, MY BLUETOOTH HANDSFREE DEVICE, INCLUDING RADIO POPPED AND WENT DEAD. ADDITIONALLY, I HAVE ALREADY REPLACED THE ENTIRE FUEL SYSTEM, TWO AC COMPRESSORS AND THE THERMOSTAT. MAJOR ISSUES WITH THIS MODEL. *TR

Mileage: 136,000

RCD-510 RADIO STOPPED WORKING AND IS CONFIRMED "DEAD" BY THE DEALER. NO WARNING, NO REASON AND NO FIX AVAILABLE. BLUETOOTH NO LONGER WORKS BECAUSE IT USES THE RADIO TO POWER CAR SPEAKERS, SO CANNOT DO "HANDS FREE" COMMUNICATION. *TR

Mileage: 38,575

MIDDLE OF SNOW IN TEXAS (LOTS OF ROAD SALTS), I WAS STOPPING AT A GAS STATION TO REFUEL. AFTER REFUELING, THE RADIO (DELPHI PREMIUM 8) DID NOT TURN ON... TOUCHSCREEN WAS BLANK, NONE OF THE LIGHTS TURNED ON. BLUETOOTH LIGHT AT THE CONTROL BUTTONS ABOVE WORKED AND MY PHONE CONNECTED. HOWEVER, HANDS FREE CALLING IS NON-FUNCTIONAL SINCE THE BLUETOOTH REQUIRES THE RADIO FOR THE MICROPHONE AND SPEAKERS. WHILE I CAN SURVIVE WITHOUT MUSIC, NOT HAVING HANDS FREE IS A HUGE SAFETY ISSUE AS I TAKE SEVERAL PHONE CALLS WHILE DRIVING. NOW THAT I AM IN THE STATE OF CALIFORNIA, HANDS FREE IS A LEGAL REQUIREMENT. I SPENT EXTRA MONEY TO HAVE THE BETTER STEREO SYSTEM WITH INTEGRATED BLUETOOTH AND NOW I AM TOLD I WILL HAVE TO SPEND UPWARDS OF $1000 TO REPLACE WHAT IS OBVIOUSLY A POORLY BUILT SYSTEM WHICH DELPHI AND VW SHOULD RECALL. *TR

Mileage: 62,000

RCD-510 RADIO STOPPED WORKING AND IS CONFIRMED "DEAD" BY THE DEALER. NO WARNING, NO REASON AND NO FIX AVAILABLE. BLUETOOTH NO LONGER WORKS BECAUSE IT USES THE RADIO TO POWER CAR SPEAKERS, SO CANNOT DO "HANDS FREE" COMMUNICATION. VW SAYS IT IS NOT RESPONSIBLE BECAUSE THE CAR IS OUT OF WARRANTY. I HAVE NEVER HAD A RADIO FAIL -- I HAVE UNDER 60,000 MILES ON THE CAR! *TR

Mileage: 58,100

POP SOUND, BATTERY IS DEAD, RADIO AND NAVIGATION SYSTEM IS INOPERABLE. THIS ISSUES IS WITH HUNDREDS OF 2010 JETTAS. *TR

Mileage: 142,000

I HAVE A 2010 VOLKSWAGEN JETTA SPORTWAGON. I HAVE HAD TO REPLACE BOTH REAR DOOR LOCKS. THE FIRST STOPPED WORKING SHORTLY AFTER THE CAR WAS OFF WARRANTY, BUT I MADE A FUSS AT THE DEALER AND HE REPLACED IT FOR FREE. THE DRIVER SIDE REAR DOOR I JUST HAD TO REPLACE--WHICH I HAD TO PAY $500 TO FIX. THIS IS NOT JUST A SECURITY ISSUE BUT A REAL SAFETY ISSUE AS WELL.--MY BROTHER'S SON IS AUTISTIC, AND HE ABSOLUTELY CAN NOT RIDE IN MY CAR IF THE REAR DOORS CANNOT BE SAFELY LOCKED. THE DEALER WAS NOT FORTHCOMING ABOUT WHETHER DOOR LOCK FAILURE IS A COMMON PROBLEM ON VOLKSWAGENS--AND I HAD TROUBLE SEARCHING COMPLAINTS ON THIS WEBSITE--SO I DON'T KNOW IF THIS IS A MORE WIDESPREAD ISSUE OR NOT. *TR

Mileage: 54,000

MY BLUE-TOOTH/RADIO JUST STOPPED WORKING, BLACK SCREEN. I WAS ALSO HAVING BATTERY PROBLEMS AROUND THAT TIME, CAR BATTERY WOULD BE DEAD AT RANDOM TIMES. IT SEEMS THIS IS A COMMON PROBLEM WITH 2010 VW.

Mileage: 80,000

THIS VEHICLE HAS BEEN AN ELECTRICAL NIGHT MARE. STARTED OFF AROUND SEPTEMBER OF LAST YEAR WITH AN INTERMITTENT MISFIRE. DEALER REPLACED INTAKE ASSEMBLY. A MONTH LATER RANDOM CYLINDER MISFIRES. IT COMES AND GOES WITH MIL LIGHT COMING ON. BEEN IN TO DEALER A COUPLE TIMES FOR THIS ISSUE AND THEY HAVE NOT BEEN ABLE TO RESOLVE THE ISSUE. THEY KEEP WANTING MORE MONEY TO DIAGNOSE. IN JANUARY THE BATTERY KEPT DYING. IF IT SAT OVER NIGHT THE BATTERY WOULD BE DEAD. 1 YEAR OLD BATTERY. HAD CHARGING SYSTEM CHECKED AT AUTOZONE AND EVERYTHING WAS GOOD. THIS MORNING MY WIFE WENT TO DRIVE CAR AND THE RADIO WOULD NOT POWER UP. SO I STARTED SEARCHING THE WEB JUST LIKE EVERY OTHER TIME WE HAVE HAD ISSUES WITH THIS CAR. TURNS OUT HUNDREDS OF 2010 MODELS HAVE HAD SAME ISSUE AND SEEMS TO LEAD ON TO MORE ELECTRICAL ISSUES DOWN THE ROAD. I HAVE HAD 15 YEAR OLD VEHICLES WITH ALMOST 300K MILES AND SAME FACTORY RADIO IN IT WORKING FINE. I JUST TRADED OFF A 2001 EXPLORER WITH 200K MILES THAT RAN BETTER THAN THIS 5 YR OLD JETTA. VOA GAVE ME A CLAIM NUMBER AND WANT ME TO TAKE IT TO A DEALER WHICH IS RIDICULOUS BECAUSE I WILL BE CHARGED DIAGNOSTICS AND WILL NOT BE COVERED AS IT IS A LUXURY ITEM. WHAT ABOUT ALL THE OTHER ELECTRICAL ISSUES THEY HAVE BEEN UNABLE TO RESOLVE. *TR

Mileage: 73,000

I WENT TO DRIVE TO WORK AND TURNED ON MY CAR. NO RADIO. NOTHING. NO POWER TO IT. ABSOLUTELY NOTHING. NO BLUETOOTH FOR SAFE AND HANDS FREE DRIVING, NOTHING. CAN'T GET IT FIXED FOR LESS THAN $1000. NOTHING TO EXPLAIN WHAT CAUSES IT. NO BLOWN FUSES NO ANYTHING. NO EXPLANATION WHATSOEVER. I HAVE DONE SOME RESEARCH AND FOUND THAT THIS IS A COMMON PROBLEM...HEY VW.....WAKE UP AND GIVE ME A NEW RADIO..... WOW WHERE IS MY RECALL..... *TR

Mileage: 140,000

I WENT TO DRIVE TO WORK AND TURNED ON MY CAR. NO RADIO. NOTHING. NO POWER TO IT. ABSOLUTELY NOTHING. NO BLUETOOTH FOR SAFE AND HANDS FREE DRIVING, NOTHING. CAN'T GET IT FIXED FOR LESS THAN $1000. NOTHING TO EXPLAIN WHAT CAUSES IT. NO BLOWN FUSES NO ANYTHING. NO EXPLANATION WHATSOEVER. *TR

Mileage: 68,000

WENT TO START THE VEHICLE AND THE RADIO/SATELLITE/BLU TOOTH PHONE SYSTEM QUIT SUDDENLY. SYSTEM WENT DARK. DEALER SAID IT WAS A BAD SYSTEM. REMOVED SYSTEM FOR REPAIR AND FOUND THAT IT HAD A BAD IC CHIP THAT IS DESTROYED. FORTUNATELY NO FIRE RESULTED FROM THE LOSS OF THE CHIP ON THE SYSTEM CIRCUIT BOARD. BOARD IS NOT REPAIRABLE DUE TO THE CHIP BEING BAKED ONTO THE BOARD AND NOT SOLDERED. BOARD IS NOT REPLACEABLE DUE TO NO PARTS AVAILABILITY FROM DELPHI OR VW. VERY COMMON PROBLEM WITH THIS RADIO AND VW HAS IGNORED THOUSANDS OF COMPLAINTS ABOUT THE DEFECTIVE SYSTEM. *JS

Mileage: 50,000

DRIVING DOWN THE ROAD LISTENING TO MUSIC, HEARD A LOUD POP (LIKE A STATIC ELECTRICAL POP) AND THEN THE ENTIRE RADIO SYSTEM WENT DEAD INCLUDING BLUETOOTH FOR MY PHONE. RADIO WILL NO LONGER TURN ON. I HAVE SEEN A LARGE NUMBER OF SIMILAR CASES (POP AND THEN DEAD RADIO). *TR

Mileage: 70,000

I PURCHASED A 2010 JETTA AUGUST 2014 WITH 48,000 MILES. I THOUGHT THIS WOULD BE A GOOD CAR FOR MY DAUGHTER'S FIRST CAR. NOW 5 MOTHS LATER SHE WAS DRIVING AND THE RADIO JUST WENT OUT AND SCREEN WENT BLACK.CHECKED FUSES AND NOTHING. TALKED WITH VOLKSWAGEN AND NO RECALLS WHICH IF YOU GOOGLE IT THERE ARE ALOT OF THE SAME PROBLEMS. THEY WON'T DO ANYTHING. THIS MAKES ME VERY MAD THAT MY 16 YEAR DAUGHTER USED HER MONEY TO BUY A CAR AND ONLY HAS 50,000 AND THEY WANT 800.00 TO FIX. THAT IS CRAZY! I WILL NEVER BUY VW AGAIN THEY DO NOT HELP ANYONE. *TR

Mileage: 53,000

CAR RADIO SUDDENLY SHUTOFF WHILE DRIVING AND WOULD NOT TURN BACK ON.TOUCH SCREEN DOES NOT RESPOND. CHECKED FUSES ON ENGINE COMPONENT AND LEFT SIDE PANEL, AND NO FUSES ARE BLOWN. NOW THE PASSENGER HEADLIGHT AND DRIVER'S SIDE TAILLIGHT ARE ALSO OUT, BUT REPLACED WITH NEW ONES THEY STILL DO NOT COME ON. VERY CONCERNED THAT THE ELECTRICAL ISSUES WILL DRAIN THE BATTERY AND THAT THERE IS NO APPARENT CAUSE FOR THIS INCIDENT.I DO NOT SEEING A NEW RADIO AS BEING THE SOLUTION, I REFER TO THIS DISCUSSION HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583 WITH VERY SIMILAR ISSUES TO MINE. *TR

Mileage: 67,500

THE RADIO QUIT WORKING MAKING THE BLUETOOTH HANDS FREE NOT OPERABLE? SAFETY ISSUE AS I NEED THE BLUE FOR TALKING WHILE DRIVING FOR WORK. *TR

Mileage: 65,000

RADIO SIMPLY STOPPED WORKING. THE RADIO HAD BLUETOOTH HANDS FREE OPERATION FEATURE. SO, MY FAMILY CAN NO LONGER OPERATE THE CAR SAFELY MAKING OR RECEIVING PHONE CALLS. THIS PROBLEM HAS OCCURRED WITH A MULTITUDE OF 2010 VERSIONS OF THIS CAR. THE PROBLEM IS INTERNAL TO THE RADIO MADE BY DELPHI, SO IT MAY CROSS OVER TO OTHER AUTOMOBILE MFG MODELS. THIS IS A VERY PREMATURE TIME FOR RADIO FAILURES AFTER 3 YEARS IN SERVICE. *TR

Mileage: 63,496

RADIO WAS WORKING PERFECTLY FINE YESTERDAY MORNING ON MY COMMUTE TO WORK. WENT OUT FOR LUNCH. BLACK SCREEN. NO AUDIO. NO BLUETOOTH. I CAN LIVE WITHOUT A RADIO. BUT I CANNOT LIVE WITHOUT HAVING A HANDS FREE OPTION FOR MY PHONE. I AM ON THE PHONE FOR WORK AND TRAVELING OFTEN. AFTER READING NUMEROUS COMPLAINTS ON HTTP://WWW.CARGURUS.COM/ I AM AFRAID THAT THIS COMPLAINT WILL GO UNNOTICED. *TR

Mileage: 93,000

STARTED CAR TO LEAVE WORK TODAY AND RADIO WOULD NOT TURN ON JUST A BLACK TOUCHSCREEN. IN RESEARCHING THIS PROBLEM, I SEE THERE ARE HUNDREDS IF NOT MORE WITH THE EXACT PROBLEM. SO I HOPE THIS HELPS TO GET SOMETHING ROLLING. *TR

Mileage: 58,680

AFTER ENTERING STREET, AFTER APPROXIMATELY 1/2 MILE, GLOW LIGHT INDICATOR CAME ON AND DID NOT FLASH, A POP SOUNDED AND THE ENGINE DIED AND COULD NOT BE RESTARTED, VEHICLE WAS TOWED 25 MILES TO DEALERSHIP, WAITING FOR DIAGNOSIS. NO PRIOR WARNING LIGHTS OR INDICATORS THAT THE ENGINE WAS INOPERABLE. HAD A NEW BATTERY AND HAD JUST MADE A TRIP OF 345 MILES TWO DAYS PRIOR. *TR

Mileage: 47,900

WE WERE DRIVING HOME AFTER HAVING THE VEHICLE SERVICED FOR THE 50K CHECKUP, OIL CHANGE, AND RECALL FIX. THE RADIO QUIT WORKING, TAKING OUT ALL STEREO, SPEAKERS, AND BLUETOOTH SYSTEM COMMUNICATION. THE BLUETOOTH IS STILL WORKING IN SOME CONTEXT AS THE PHONE IS NOW PICKED UP BY THE VEHICLE WHEN A CALL COMES THROUGH BUT IT MUST BE MANUALLY CHANGED TO THE PHONE SPEAKERS, AS IT TRIES TO ROUTE IT THROUGH THE CAR. THIS HAPPENED LESS THAN 20 MILES AFTER LEAVING THE GARAGE. *TR

Mileage: 49,550

THE RADIO AND BLUETOOTH SYSTEM WANT KAPUT UPON STARTING THE CAR ONE MORNING. THIS IS A PROBLEM THAT OTHERS HAVE DOCUMENTED ON SOCIAL MEDIA (HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583) AND THAT VW WILL NOT ACKNOWLEDGE AS A MANUFACTURERS' FLAW. IT'S A $700 FIX FOR MOST CUSTOMERS AND AN ISSUE THAT POTENTIALLY CAUSES SAFETY ISSUES IF NOT ADDRESSED, CONSIDERING THE TIE TO THE HANDS-FREE PHONE SYSTEM. *TR

Mileage: 75,000

MY HUSBAND & I WERE OUT OF TOWN, DRIVING DOWN A MAIN STREET, IN THE RAIN, WHEN THERE WAS A POP, AND THE RADIO JUST WENT BLACK. MY BLUETOOTH WAS STILL FUNCTIONAL, HOWEVER, I COULDN'T USE IT DUE TO THE FACT IT WORKS THROUGH THE RADIO. I COMMUTE A LOT, NOT HAVING THE BLUETOOTH FUNCTIONALITY IS A SAFETY HAZARD. *TR

Mileage: 42,500

WHILE DRIVING THE TOUCHSCREEN RADIO TURNED OFF AND WILL NO LONGER TURN BACK ON. MY PHONE REMAINED CONNECTED TO THE BLUE TOOTH SYSTEM, HOWEVER, I WAS UNABLE TO USE THIS FUNCTION SINCE IT GOES THROUGH THE RADIO AND CAR SPEAKERS. THE NEXT DAY, WHILE DRIVING IN THE RAIN, MY WIPERS STOPPED WORKING AS WELL. THESE ARE MAJOR SAFETY ISSUES (THE LACK OF HANDSFREE FOR SOMEONE THAT COMMUTES EVERY DAY AS WELL AS A VISIBILITY ISSUE WHEN UNABLE TO USE WIPERS IN RAIN). *TR

Mileage: 84,000

I AM HAVING A SIMILAR ISSUE WITH MY VEHICLE AS IN NHTSA ID NUMBERS 10660948, 10664166, 10662515 AND 10633219. ALL FOUR OF MY VEHICLE'S DOOR LOCKING MECHANISMS HAVE FAILED. AS A RESULT, THE DOORS CANNOT BE OPENED FROM THE OUTSIDE OF THE VEHICLE. THIS COULD BE A SAFETY ISSUE IN THE EVENT OF AN ACCIDENT OR THE NEED TO QUICKLY EVACUATE A PASSENGER FROM THE VEHICLE. *TR

Mileage: 83,500

I HAVE A 2010 JETTA WOLFSBURG 2.0 TURBO. I HAVE HAD NOTHING BUT PROBLEMS WITH IT AND THE DEALER CAN'T SEEM TO HELP ME. THE DOORS WON'T LOCK OR UNLOCK CONSISTENTLY WITH THE KEY FOB. WHEN I LOCK IT, THE HORN BEEPS TO LET ME KNOW THE ALARM IS ON, BUT THE DOORS DON'T LOCK! NOT EVEN MANUALLY. IF I OPEN THE DOOR, THE ALARM SOUNDS, BUT THE DOORS WON'T LOCK! THE TOUCHSCREEN RADIO MADE A POPPING SOUND ABOUT 5 DAYS AGO AND WENT COMPLETELY BLACK. THE RADIO IS HOOKED UP TO THE CAR'S BLUE TOOTH SO THAT IS NOT WORKING EITHER. NO HANDS FREE TALKING FOR ME! I ALSO PAID A LOT OF MONEY TO HAVE A LIFETIME SUBSCRIPTION TO SIRIUS SATELLITE RADIO FOR THAT CAR. THAT SUCKS! THE BLINKERS DON'T WORK PROPERLY. IF I PUT MY LEFT BLINKER ON, THE RIGHT ONE GOES ON AND VICE VERSA. MY EXPENSIVE KEY, BROKE OFF IN THE IGNITION RANDOMLY. THE CAR STALLS WHILE IDLING. THE GAS PEDAL GETS STUCK IN THE "UP" POSITION CAUSING ME TO LOSE ACCELERATION ON THE HIGHWAY AND BARELY BE ABLE TO MOVE. MY CHECK ENGINE LIGHT IS CONSTANTLY GOING ON AND OFF FOR NO APPARENT REASON. IT IS ONE THING AFTER ANOTHER. THE CAR IS ONLY 4 YRS OLD! THESE ARE SAFETY ISSUES THAT IT SEEMS LOTS OF VW OWNERS ARE HAVING. HAVING NO LOCKING DOORS, OR DOORS THAT WON'T UNLOCK, NO ALARM, NO RADIO/BLUETOOTH, FAULTY BLINKERS, AND A STICKY GAS PEDAL ARE ALL DANGEROUS! I LEFT MY CAR AT THE DEALER FOR A WHOLE DAY AND THEY SAID "HMMMM......IT'S A MYSTERY" UM....WHAT! FROM WHAT I CAN SEE, I SHOULD BE EXPECTING MY CAR BATTERY TO DIE ANY DAY NOW DUE TO THE RADIO. LEMON! *TR

Mileage: 40,000

MY 2010 VW JETTA WOLFSBURG RADIO WENT DEAD ABOUT 1 MONTH AGO. FORWARD TO PRESENT DAY. AFTER I CAME HOME FROM A 5 DAY VACATION IT WOULD NOT START. I HAD TO GET A JUMP. THIS MORNING IT WOULD NOT START AGAIN AFTER SITTING 24 HRS. BEFORE THIS ALL HAPPENED THE DOORS WOULD LOCK AND UNLOCK AND THE WINDOW WOULD NOT ROLL UP ALL THE WAY. I CANNOT USE BLUETOOTH AND MY CAR SPORADICALLY WILL NOT START. *JS

Mileage: 52,000

DOOR LOCKS DON'T WORK REQUIRES REPLACEMENT OF ENTIRE DOOR LOCK MECHANISM ON THREE DOORS (DRIVERS SIDE FRONT, BOTH BACK DOORS). WHEN THE UNLOCK BUTTON IS PRESSED -WHETHER IT'S THE ONE ON THE DOOR OR ON THE KEY FOB- THE LOCKS DO NOT DISENGAGE. SOMETIMES THE FRONT DOOR DOESN'T LOCK, YET THE CAR ALARM IS SET (SO IF YOU TRY TO OPEN THE DOOR AFTER PUSHING THE LOCK BUTTON ON THE FOB, IT OPENS AND THE HORN STARTS BLARING). THE PROBLEM WITH THE BACK DOORS MAKES IT IMPOSSIBLE TO GET A SMALL CHILD OUT OF THE BACK OF THE CAR AS THERE IS NO MANUAL DOOR LOCK MECHANISM ON THE CAR. WOULD BE DANGEROUS IN THE EVENT OF AN ACCIDENT OR OTHER INCIDENT REQUIRING THAT THE PASSENGERS EXIT THE VEHICLE. THERE SHOULD BE A MANUAL UNLOCK MECHANISM FOR EACH AND EVERY DOOR. *TR

Mileage: 75,000

DRIVING UP TO PARK MY 2010 VW JETTA WAGON TDI CURBSIDE IN FRONT OF MY HOUSE, I HEARD A LOUD "POP" EMIT FROM SOMEWHERE NEAR THE INSTRUMENT PANEL AND THE TOUCH-SCREEN RADIO IN MY VEHICLE WENT COMPLETELY BLACK. THE RADIO SUPPLIES THE VEHICLE'S BLUE-TOOTH CAPABILITY TO ALLOW DRIVERS TO COMMUNICATE EMERGENCIES, AND THOSE CALLS MUST BE DONE HANDS-FREE (I.E. OVER BLUE TOOTH OR SIMILAR SYSTEM), AS REQUIRED BY LAW IN CALIFORNIA. SINCE THIS INCIDENT THE RADIO (AND SPEAKER SYSTEM) IN THE VEHICLE HAS BEEN NON-FUNCTIONAL. I ASKED MY LOCAL VW DEALER IF THERE WERE ANY OUTSTANDING RECALLS ON THIS VEHICLE. THEY INFORMED ME THERE WERE NONE, BUT THE RADIO SPONTANEOUSLY DYING, PARTICULARLY IN THIS MODEL YEAR, HAS BEEN A COMMON COMPLAINT OF VW OWNERS. THIS IS MADE CLEAR BY THE MANY, MANY POSTINGS ON VARIOUS WEB BOARDS. FACTORY INSTALLED DEFECTS IN RADIOS THAT PREVENT DRIVERS FROM COMMUNICATING EMERGENCY NEEDS WHILE ON THE ROAD, AND ALSO PREVENT DRIVERS FROM RECEIVING EMERGENCY NOTIFICATIONS OVER PUBLIC BROADCAST CHANNELS WHILE DRIVING IS A SERIOUS SAFETY CONCERN THAT MUST BE ADDRESSED AND REMEDIED BY THE MANUFACTURER IMMEDIATELY. *TR

Mileage: 65,174

SAFETY ISSUE - STEREO IS NO LONGER FUNCTIONING TAKING WITH IT HANDS FREE BLUETOOTH CAPABILITIES FOR MAKING PHONE CALLS. *TR

Mileage: 120,000

I WAS DRIVING AS USUAL AND MY STEREO WENT OUT. I KNOW A LOT OF TDI OWNERS WITH THE RADIO 1K0 035 180 AC HAVE HAD THIS ISSUE TOO. THE SHEER NUMBER OF PEOPLE COMPLAINING ABOUT THE FAULTY TOUCH SCREEN STEREO MAKES THIS MORE THAN JUST A COINCIDENCE. THIS IS MORE THAN JUST AN AM/FM RADIO PROBLEM WE LOSE CELLULAR CAPABILITIES THAT WERE FACTORY INSTALLED. THIS IS A SAFETY CONCERN MORE THAN IT IS JUST A "LUXURY" ITEM THAT VW INSTALLS. *TR

Mileage: 75,000

RADIO IS DEAD INCLUDING BLUETOOTH AND HANDS FREE DRIVING. ALL FUSES ARE OKAY, FUSE BOX WAS REPLACED UNDER THE RECALL. *TR

A KEY FEATURE OF THIS VEHICLE IS THE CAPABILITY FOR HANDS FREE USE OF ON-BOARD COMMUNICATIONS SYSTEMS WHICH IS MANDATORY IN SEVERAL STATES FOR INCREASED SAFETY WHILE DRIVING. THIS CAPABILITY IS CONTROLLED THROUGH THE FACTORY INSTALLED RADIO SYSTEM AND BLUE TOOTH TECHNOLOGY. WHEN THE OEM RADIO FAILS THE HANDS FREE SAFE COMMUNICATIONS SYSTEM FAILS. THIS CAN RESULT IN A MAJOR SAFETY CONCERN. THE RADIO INSTALLED IN THIS VEHICLE FAILED WITH A PRONOUNCED POP INDICATING AN ELECTRICAL FAULT AND WILL NOT OPERATE. THE RADIO IS WIRED THROUGH OTHER CONNECTIONS IN THE WIRING HARNESS TO THE VEHICLE INFORMATION SYSTEM ABOVE THE STEERING WHEEL WHICH INCLUDES OPERATION DATA INCLUDING MILES PER HOUR AMONG OTHERS. SINCE THIS IS AN APPARENT ELECTRICAL DEFECT AND IS TIED TO OTHER VEHICLE OPERATION SYSTEM INFORMATION IT BECOMES A MAJOR SAFETY CONCERN. OTHER OWNERS HAVE REPORTED THAT THEIR VEHICLES OF THIS MAKE AND MODEL HAVE EXPERIENCED RELATED PROBLEMS INCLUDING FAILURE TO START AND ENGINE TURNING OFF INTERMITTENTLY. VOLKSWAGEN DOES NOT CONSIDER THIS FAULT A SAFETY CONCERN. THESE VEHICLES SHOULD BE RECALLED TO CORRECT THIS DEFICIENCY AT NO CHARGE TOT HE CUSTOMER. *TR

Mileage: 99,500

THE SOUND SYSTEM INCLUDING CD PLAYER, RADIO, BLUE TOOTH HANDS FREE SYSTEM, AND AUX STOPPED WORKING SUDDENLY. THIS CAR WAS LESS THAN 5 YEARS OLD AND THIS SHOULD BE COVERED BY VOLKSWAGEN! THIS IS A SAFETY ISSUE BECAUSE I PURCHASED THIS CAR MODEL BECAUSE IT HAD BLUETOOTH. THE LESS EXPENSIVE MODEL DID NOT. NOW I AM NOT ABLE TO CARRY ON A HANDS FREE CONVERSATION ON MY CELL PHONE. VOLKSWAGEN NEEDS TO STEP UP AND HAVE A RECALL OR COVER THIS ISSUE. *TR

Mileage: 53,000

AT APPROXIMATELY 50K MILES WE WHERE INSTRUCTED BY THE DEALER TO CHANGE THE BATTERY. WE FOLLOWED INSTRUCTIONS AND CONSEQUENTLY LESS THEN 1K MILES LATER THERE WAS A LARGE SPARK WITH THE SMELL OF ELECTRICAL FIRE CAUSING THE RADIO TO FLAME OUT AND GO DARK. WE WHERE QUOTED $785 DOLLARS TO REPLACE THE RADIO ON A FOUR YEAR OLD CAR. POSSIBLE ELECTRICAL MALFUNCTION COULD LEAD TO OTHER PROBLEMS. *TR

Mileage: 51,242

BOTH EXHAUST PRESSURE SENSORS MALFUNCTIONED CAUSING VEHICLE INDICATOR LAMP TO ILLUMINATE AND FAILED EMISSIONS TEST. QUOTED $595.00 FOR REPAIR WORK, AFTER REPAIRS VEHICLE STILL WILL NOT PASS EMISSIONS TEST. *TR

Mileage: 51,528

WHILE DRIVING HEARD A POP AND TOUCH SCREEN RADIO WENT DEAD ALL FUSES TEST GOOD AND ALSO LOST ALL BLUETOOTH CAPABILITIES. A RHYTHMIC FEEDBACK WAS THEN AUDIBLE IN SPEAKERS AND WOULD NOT STOP WITH CAR TURNED OFF HAD TO REMOVE FUSE TO STOP THE FEEDBACK NOISE. *TR

Mileage: 77,000

THE TOUCHSCREEN RADIO (MODEL RCD-510, MANUFACTURED BY DELPHI AND UTILIZED IN VARIOUS 2010-2011 MODEL VWS) HAD FAILED COMPLETELY. IT IS ACTING AS IF NO POWER IS GOING TO THE UNIT. ALL FUSES WERE CHECKED AND THEY ARE FUNCTIONAL. ALL BLUETOOTH AND HANDS-FREE CAPABILITIES, WHICH WERE BUILT INTO THE STEREO SYSTEM, NO LONGER FUNCTION. ANY USE OF A PHONE WHILE DRIVING REQUIRES THE USE OF HANDS, WHICH IS ILLEGAL IN MANY STATES THROUGHOUT THE US. OTHERWISE, PULLING OFF OF THE ROAD TO PLACE/RECEIVE PHONE CALLS PUTS THE DRIVER AT INCREASED RISK OF BEING STRUCK. *TR

Mileage: 94,000

WAS SLOWING TO MAKE LEFT HAND TURN, HEARD A POP AND THE RADIO WENT DEAD. FUSE IS FINE. *TR

Mileage: 99,603

WAS BACKING OUT OF A PARKING SPACE AND THEN PLACING THE CAR INTO DRIVE. AS I PRESSED THE ACCELERATOR TO PULL AWAY, THE CAR STARTED SPUTTERING LIKE IT WANTED TO STALL OUT. IMMEDIATELY TOOK IT TO DEALER FOR SCAN AND NO CODES FOUND. CAR HAS DONE THIS SINCE AND NO CODES AGAIN. LAST INCIDENCE WAS LAST WEEK AND AS I PRESSED THE ACCELERATOR, THE CAR SPUTTERED SO I LEFT OFF THE GAS. UPON PRESSING THE GAS PEDAL AGAIN, CAR SHUT OFF AND THE BATTERY LIGHT ON THE CAR CAME ON. PLACED CAR IN PARK AND IT STARTED WITH NO INCIDENT FROM THERE. TOOK THE VEHICLE TO DEALERSHIP AND AGAIN NO CODES SO THEY WILL NOT REPAIR. I AM SCARED THIS CAR WILL SHUT OFF IN TRAFFIC LEAVING ME IN THE MIDDLE OF THE ROAD. STILL WAITING ON A DECISION FROM VWOA REGARDING THE SAFETY AND DRIVEABILITY OF THE CAR. *TR

Mileage: 48,000

RADIO MADE A POP SOUND AND TURN OFF. HAS NOT POWER UP AGAIN. ALL FUSES ARE GOOD AND POWER TO RADIO IS GOOD. RADIO HAS A FLAW ACCORDING TO ALL THE COMPLAINTS BY VOLKSWAGEN OWNERS ONLINE. COULD BE A FIRE HAZARD. VW IS NOT DOING ANYTHING ABOUT THIS IF THE WARRANTY IS EXPIRED. *TR

Mileage: 70,000

TOUCH SCREEN RADIO ON MY 2010 VW JETTA TDI STOPPED WORKING A FEW WEEKS AGO. AT THE SAME TIME THE A/C BEGAN TO FAIL. THIS WEEK AFTER RESEARCHING WHY THE RADIO STOPPED WORKING CAME ACROSS MANY THREADS DISCUSSING SIMILAR ISSUE AND THE TERM "PARASITIC DRAIN". THIS PROBLEM CAUSES THE BATTERY TO BE DRAINED. WOKE UP THIS MORNING AND I GOT IN THE CAR AND THE BATTERY IS DRAINED. WILL TRY THE DEALERSHIP ONCE IT OPENS. *TR

Mileage: 81,500

ANOTHER JETTA TO ADD TO THE LIST WITH A FAULTY RADIO. THE RADIO JUST DIED IN THE MIDDLE OF A NORMAL COMMUTE. I FOUND IN A FORUM THAT I'M JUST ONE OF MANY SO I'M LODGING A COMPLAINT IN HOPES VW WILL LISTEN. ALSO, THE REMOTE ENTRY DOESN'T WORK SOMETIMES AND SOMETIMES THE CAR WILL NOT GO INTO REVERSE WITHOUT STOPPING THE ENGINE AND RESTARTING IT. *TR

Mileage: 39,500

THE RADIO WENT DARK, THERE WAS STRANGE FEEDBACK THROUGH THE SPEAKERS BEFORE THIS HAPPENED. AROUND THE SAME TIMEFRAME THE SEATBELT CHIME WOULD GO OFF INTERMITTENTLY. THERE IS DEFIANTLY ISSUES WITH THE ELECTRICAL SYSTEM WITH THIS CAR. *TR

Mileage: 100,000

RADIO WILL NOT WORK. DOES NOT POWER ON. ALL FUSES ARE GOOD. THIS IS A COMMON PROBLEM. THIS WEB SITE FOLLOWS THE PROBLEMS OF MULTIPLE PEOPLE HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583?ACTIONMESSAGES=YOUR+ANSWER+HAS+BEEN+POSTED. *TR

Mileage: 112,000

WITHOUT NOTICE FACTORY RADIO WITH HANDS FREE/ BLUETOOTH FAILS TO COME ON. WHICH CAUSES A POTENTIAL HAZARD. CAN ALSO CAUSE BATTERY TO DRAIN, PUTTING MORE STRAIN ON ALTERNATOR, CAUSING IT TO FAIL. DEALER WANTS A DIAGNOSTIC CHARGE, WHICH FINDS THAT RADIO HAS FAILED. NEEDS TO HAVE RADIO REPLACED. *TR

Mileage: 94,500

THE RADIO UNIT STOPPED WORKING AFTER 4YRS OF USE, THE SAFETY CONCERN IS THE LOST OF BLUETOOTH AND THE ABILITY TO CONDUCT HANDS FREE CELLPHONE CALLS / OPERATIONS THE BROKEN RADIO DRAINS THE BATTERY CAUSING FAMILY TO BE STRANDED AT NIGHT UNTIL THE TOW TRUCK TO ARRIVE. *TR

Mileage: 69,000

I WAS DRIVING HOME FROM WORK AND THE RADIO WENT OFF, BLACK SCREEN. HAS NOT CAME BACK ON, FUSE IS GOOD. *TR

VEHICLE IS EQUIPPED WITH AN RCD 510 2DIN TOUCHSCREEN RADIO (DELPHI PREMIUM - 8). HANDS FREE OPERATION COMES THROUGH THIS SYSTEM. ON THE MORNING OF 8/14/14 I STARTED MY CAR AND THE RADIO SYSTEM WAS DEAD. TOTALLY DEAD, AS IF THERE IS NO POWER GETTING TO IT WHATSOEVER. I CHECKED ALL FUSES (ENGINE COMPARTMENT, INTERIOR OF CAR AND THE 15 AMP FUSE LOCATED IN REAR OF THE RADIO) AND ALL WERE FINE. IT MAY BE A COINCIDENCE, BUT MY LEFT HEADLIGHT HAS BURNED OUT TWICE IN THE LAST 6 MONTHS, MOST RECENTLY IN EARLY AUGUST 2014. IN ADDITION, MY SIRIUS ANNUAL SUBSCRIPTION ENDED ON THE EXACT DAY OF THE RADIO DYING. *TR

Mileage: 78,000

I WAS DRIVING HOME FROM WORK, ON A SIDE ROAD, NOT GOING MORE THAN 40 MILES AN HOUR, AND IN THE MIDDLE OF A SONG, MY RADIO MADE A LOUD "POP" NOISE AND WENT DEAD. AT THE TIME, MY CAR HAD 46K MILES ON IT, STAYS IN A A GARAGE AT HOME AND AT WORK, GETS REGULAR SERVICING AND HAS NEVER HAD AN ISSUE. THE RADIO HASN'T WORKED SINCE JUNE AND I HAVE GOTTEN NOWHERE WITH THE DEALERSHIP. I TOOK IT IN FOR AN EVALUATION THE DAY AFTER THE RADIO WENT OUT, AND THEY HAD NO SOLUTION OR REMEDY, ONLY THAT I COULD BUY A NEW RADIO AND PAY AROUND $600 FOR THE INSTALLATION. I HAVE BEEN RESEARCHING THIS MATTER AND IT SEEMS A LOT OF OTHER PEOPLE HAVE SUFFERED THE SAME FATE. THE CAR POWER ISN'T THE SAME AS IT WAS BEFORE THE RADIO WENT OUT, AND I'M WORRIED THE DEAD RADIO IS AFFECTING THE BATTERY. I'M JUST NOT SURE WHAT TO DO ANYMORE, I FEEL AS THOUGH THIS ISN'T ISOLATED AND SHOULD BRING ABOUT A RECALL. *TR

Mileage: 46,000

RADIO/CD PLAYER STOPPED FUNCTIONING. THIS DISABLED THE BLUETOOTH HANDS-FREE FUNCTION AS WELL. THIS IS A DRIVING SAFETY CONCERN. *TR

Mileage: 40,000

THIS IS JUST ANOTHER COMPLAINT ABOUT THE 2010 JETTA PREMIUM RADIO THAT DIED FOR NO REASON. I CONTACTED VOLKSWAGEN OF AMERICA AND THEY ACTED LIKE THEY HAVE NEVER HEARD OF THE ISSUE, BUT CLEARLY AFTER DOING 2 MINUTES WORTH OF RESEARCH THERE ARE COUNTLESS OTHERS WITH THE SAME PROBLEM. VOLKSWAGEN TOLD ME THAT MY CAR IS GETTING OLD SO THEY WON'T HELP ME. I WILL BE SURE TO NEVER BUY ANOTHER VW. OTHER ELECTRICAL ISSUES I HAVE ARE. 1. CAR LOCKS ITSELF CONSTANTLY WITH THE KEYS IN IGNITION 2. RESISTOR FOR THE BLOWER MOTOR WENT OUT 3. COILS FOR ALL 4 CYLINDERS WENT BAD WELL BEFORE 100,000. *TR

Mileage: 100,000

ALL FACETS OF TOUCH SCREEN RADIO SYSTEM INCLUDING HANDS FREE BLUETOOTH FEATURE SUDDENLY DIED ON MY 2010 JETTA TDI AT ABOUT 65000 MILES. THIS ISSUE WITH THIS YEAR IS WELL DOCUMENTED HERE AND ELSEWHERE. HAD TO REPLACE BATTERY EARLIER WHICH SOME COMPLAINTS SUGGEST IS RELATED TO THIS ISSUE OF RADIOS DYING. VOLKSWAGEN NEEDS TO STEP UP AND PROVIDE RELIEF TO THE MANY CUSTOMERS WHO HAVE HAD THIS PROBLEM RATHER THAN IGNORING IT. IT TRULY IS A SAFETY ISSUE AS IT DENIES HANDS FREE USE. *TR

Mileage: 65,000

ONLY NOT RUUNING ENGINE, NOT START. *TR

Mileage: 68,900

AFTER GETTING MY 70K MILE SERVICE AND LEAVING THE DEALERSHIP MY RADIO DIED. WENT BACK TO SHOP AND THE SERVICE DEPARTMENT CHECKED THE FUSES AND VERIFIED THAT POWER WAS GETTING TO THE RADIO. REPORTED IT HAD JUST "DIED". THEY DID NOT ACKNOWLEDGE THIS AS A TREND, HOWEVER, MY SERVICE ADVISOR ADMITTED THAT ANOTHER CUSTOMER HAS REPLACED HIS RADIO 2X - ALSO A 2010 JETTA. THIS IS NOT A LUXURY ITEM, AS I TRAVEL LONG DISTANCES FOR WORK AND USE THE "HANDS-FREE" FUNCTION OF THE RADIO SYSTEM FOR MAKING CALLS SAFELY. I UNDERSTAND THERE ARE AT LEAST 65 OTHER FORMAL COMPLAINTS REGARDING THIS ISSUE, AND SEVERAL PEOPLE HAVE REPORTED THAT THIS PROBLEM CAN AND DOES DRAIN THE BATTERY. THIS IS ABOUT THE THIRD BATTERY I'VE HAD IN THIS CAR OF 4 YEARS - SEEMS A LITTLE FISHY. THIS IS A SAFETY ISSUE, AND MORE IMPORTANTLY, A DEFECT WHICH SHOULD BE RECALLED! *TR

Mileage: 71,200

ENTIRE RADIO UNIT FAILED. NOT ABLE TO USE BLUETOOTH OR ANY COMPONENT OF THE RADIO. CHECKED ALL FUSES AND THEY ARE GOOD. *TR

Mileage: 95,500

INCIDENT FIRST STARTED WITH THE CAR TURNING OFF FOR NO REASON. JUST STALLING OUT. THEN IT HESITATED STARTING. REPLACED THE BATTERY. SEEM TO BE OKAY, BUT THEN BOTH BRAKE LIGHTS WENT OUT, THE RADIO/CONTROL CONSOLE WENT OUT MOST RECENTLY, THE SEAT BELT LIGHT AND CHIMES COME ON FOR NO REASON AND YESTERDAY WHEN I PULLED THE KEY OUT OF MY IGNITION THE KEY WAS SO HOT I COULD NOT TOUCH IT. CLEARLY, THERE IS A SERIOUS, EVEN DANGEROUS ELECTRICAL ISSUE WITH THIS MAKE, MODEL AND YEAR. I HAVE READ COUNTLESS STORIES ONLINE OF PEOPLE HAVING THE SAME PROBLEMS. WHY HAS THERE NOT BEEN A RECALL OF THIS CAR YET? DOES SOMEBODY'S CAR HAVE TO CATCH FIRE FIRST? WHO NEEDS TO DIE BEFORE VW DOES THE RIGHT THING? *TR

Mileage: 31,000

DRIVERS SIDE TAIL LIGHT AND TURN SIGNAL INDICATOR DOES NOT FUNCTION. VW DIAGNOSED THE PROBLEM TO BE A FAULTY J519 POWER CONTROL UNIT. THE WV DEALER'S SERVICE SUPERVISOR INDICATED THIS A COMMON PROBLEM AND THE REPLACEMENT PART HAS PROGRESSED THROUGH 5-6 EVOLUTIONS AND VW STILL CAN'T REMEDY THE ISSUE. J519 PART COSTS $550.00 PLUS $150.00 LABOR. SEEMS LIKE AN EXCESSIVE COST FOR A FAULTY TAIL LIGHT. *TR

Mileage: 35,800

ENTIRE RADIO UNIT FAILED. NOT ABLE TO USE BLUETOOTH OR ANY COMPONENT OF THE RADIO. CHECKED ALL FUSES AND THEY ARE GOOD. THERE ARE MANY REPORTS OF THIS SAME ISSUE ON VARIOUS CAR BLOGS. DEALERSHIP STATED THIS ISSUE IS COMMON, BUT THEY ARE NOT ISSUING A RECALL BECAUSE THE RADIO IS A "LUXURY" ITEM. THIS SEEMS TO ONLY BE A PROBLEM ON THE 2010 TDI MODEL. *TR

Mileage: 49,912

RADIO WENT DEAD AT TOLL STOP AND WAS NO LONGER FUNCTIONAL ON INTERSTATE OR ANY OTHER ROAD. HANDS FREE PHONE SERVICE WAS LOST. PHONE STILL SEAMS TO LINK UP WITH BLUETOOTH BUT DOES NOT FUNCTION ANY LONGER THROUGH RADIO. DISTRACTING FOR DRIVING WITHOUT THE HANDSFREE PHONE. COULD CAUSE VEHICLE ACCIDENT IF NOT REPLACED. *TR

Mileage: 80,000

HEARD A POP AND THE DISPLAY SCREEN WENT DARK. THE RADIO AND OTHER SYSTEMS (NAVIGATION, AUXILLARY, ETC) NO LONGER FUNCTION. THERE ARE HUNDREDS OF SIMILAR COMPLAINTS THAT HAVE BEEN POSTED TO VW SITES. THIS SHOULD BE A RECALL. *JS

Mileage: 103,000

DRIVING ALONG WHEN A WARNING LIGHT CAME ON( EPC) WHICH IS ELECTRONIC POWER CONTROL. ON MY WAY TO THE DEALER NOW. *JS

Mileage: 50,827

2010 VW JETTA 2.0TFSI WOLFSBURG EDITION - RCD-510 TOUCH SCREEN RADIO DIED LOUD AUDIBLE "POP" NOISE THEN NO OPERATION. ALL FUSES ARE FINE. FOUND A BLOG ONLINE THAT SHOWS MANY OTHER CONSUMERS WITH SAME YEAR AND MODEL HAVE THE EXACT SAME PROBLEM, YET VWOA REFUSES TO CONSIDER A RECALL FOR THIS ISSUE. PLEASE MAKE SURE THEY ADDRESS THIS PROBLEM AND COMPENSATE CONSUMERS WITH FREE REPAIRS OR REIMBURSEMENT. THANK YOU. BLOG WITH OTHER KNOW PROBLEMS HERE: HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583. *TR

RADIO/NAV UNIT POPPED AND DIED WHILE THE CAR AND RADIO WERE BEING OPERATED. THIS EXACT ISSUE HAS BEEN COMMUNICATED ON MANY ONLINE DISCUSSIONS. WITHOUT BLUETOOTH CONNECTIVITY FOR PHONES, THIS IS A DRIVING SAFETY CONCERN. I WILL LIKELY RESOLVE THE ISSUE WITH AN AFTERMARKET UNIT DUE TO THE HIGH COST OF AN OEM/DEALER REPLACEMENT. IF THIS IS A KNOWN AND RECURRING ISSUE WITH THESE UNITS, VW SHOULD ACTIVELY RESOLVE THE PROBLEM. *TR

Mileage: 98,000

THE RADIO WAS WORKING FINE ON MY DRIVE HOME FROM WORK. I WAS AT HOME FOR ABOUT 1 HOUR AND GOT BACK IN CAR TO RUN ERRANDS AND AT THAT POINT THE RADIO NEVER TURNED ON. MY PHONE STILL CONNECTED TO RADIO, BUT NO SOUND WAS COMING AND THE SCREEN WAS DARK/BLANK. MY PHONE INDICATED THE BLUETOOTH WAS CONNECTED. I COULD NOT GET IT BACK ON. I REPLACED THE FUSES TO MAKE SURE, BUT IT DID NOT WORK. *TR

Mileage: 87,700

THE RCD-510 PREMIUM 8 RADIO WITH BLUE TOOTH CELL PHONE CONNECTIVITY FAILED IN MY 2010 JSW TDI AT ABOUT 3 1/2 YEARS AND 56K MILES--WORKED FINE ONE DAY AND BLACK SCREEN-OF-DEATH WITH NO FUNCTION AT ALL THE NEXT. FUSES INTACT AND CURRENT BEING DELIVERED TO THE UNIT. IT'S CLEAR FROM THE NUMBER OF RESPONSES HERE HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583 THAT THIS IS A SYSTEMATIC ISSUE WITH RADIO UNITS MANUFACTURED BY DELPHI IN THE 2010 YEAR MODEL VWS. FOR ME AT LEAST, LOSS OF BLUE TOOTH FUNCTION IS A SAFETY ISSUE--I FREQUENTLY NEED TO MAKE OR TAKE PHONE CALLS WHILE DRIVING, AND FOR MUCH OF MY APPROX. 10-MILE COMMUTE TO AND FROM WORK THERE IS NO SAFE SHOULDER ON THE ROAD WHERE I COULD PULL OVER AND USE THE PHONE. MY DECISION TO PURCHASE THE VEHICLE WAS MADE IN PART BASED ON THE BLUE TOOTH FEATURE, WHICH MY OLD CAR DIDN'T HAVE. MY STATE (WASHINGTON) HAS A LAW EXPLICITLY FORBIDDING USE OF CELL PHONES WHILE DRIVING UNLESS USING A HANDS-FREE DEVICE. SO THIS ISN'T JUST A PATTERN OF FAILURE IN A "LUXURY FEATURE" AS VWOA HAS ATTEMPTED TO FRAME IT--THIS ISSUE DIRECTLY AFFECTS SAFETY FOR DRIVERS AND OTHERS AROUND US. I HAD PREVIOUSLY COMPLAINED OF INTERMITTENT RADIO ISSUES (I.E.: APPARENTLY SPONTANEOUS LOSS OF PRESET STATIONS, ETC.) WITH THIS VEHICLE WHILE IT WAS UNDER WARRANTY, BUT WAS TOLD BY THE DEALER THAT "THE TECHNICIAN WAS UNABLE TO REPLICATE THE ISSUE." I HAVE CONTACTED BOTH THE LOCAL DEALER FROM WHICH I PURCHASED THE CAR AND VOLKSWAGEN OF AMERICA CUSTOMER CARE ABOUT THIS ISSUE, BUT NEITHER OFFERED ANY SOLUTION. *TR

Mileage: 56,000

RADIO, CD CHANGER, BLUETOOTH INOPERABLE. THE SCREEN HAS BECOME BLACK. THERE IS AN OCCASIONAL ELECTRICAL THUMP SOUND COMING THROUGH THE SPEAKERS. CONCERNED THERE IS AN ELECTRICAL SHORT OF SOME KIND. HAVE READ OF MANY OTHER SIMILAR INSTANCES WITH THE SAME MAKE, MODEL AND YEAR CAR AS MINE. HELP! *TR

Mileage: 60,000

DRIVING TO WORK IN MY 2010 VM JETTA WHICH I PURCHASED USED 3 MONTHS AGO. I HEARD A LOUD POP THAT SEEMED TO COME FROM MY RIGHT SIDE SPEAKER AND THE ENTIRE RADIO WENT DEAD! NO POWER, NO SOUND, NO NOTHING. *TR

Mileage: 65,000

HANDSFREE BLUETOOTH FUNCTIONALITY HAS CUT OFF. RADIO WENT DEAD. *TR

Mileage: 65,235

I WAS DRIVING ON THE HIGHWAY AND THE CHECK ENGINE LIGHT CAME ON. THE VEHICLE WOULD NOT HOLD SPEED OR ACCELERATE. I PULLED OFF THE HIGHWAY AND THE VEHICLE STALLED OUT AND WOULD NOT RESTART. WE REPLACED THE HIGH PRESSURE FUEL PUMP AND FUSE BOX. THE CAR STILL WILL NOT START AFTER A NEW FUEL PUMP AND FUSE BOX, AND WE HAVE BEEN TOLD THAT THE WIRING HARNESS NEEDS TO BE REPLACED. *JS

Mileage: 70,000

WHILE DRIVING THE CAR USING THE BLUETOOTH HANDS FREE CONNECTION PROVIDED BY THE STEREO HEARD A POPPING SOUND AND THEN THE STEREO WENT BLANK AND I LOST THE CALL CONNECTION. THE (REQUIRED BY OREGON LAW) HANDS FREE CONNECTION NO LONGER WORKS. THERE ARE MANY OTHER PEOPLE ON THE INTERNET REPORTING THIS SAME PROBLEM WITH THE 2010 VW RADIOS. PLEASE SEE ONE EXAMPLE AT HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583. *TR

Mileage: 121,118

I GOT IN TO MY CAR AFTER WORK ON SATURDAY I TURNED ON THE CAR AND NO RADIO. I CHECKED THE FUSES AND THEY WERE FINE. YES, THERE WASN'T ONE IN THE PLUG (18) BUT I PUT ONE IN THERE TO SEE IF THAT WOULD WORK FOR ME AND IT DID NOT. THEN MY WINDSHIELD WIPERS WERE NOT WORKING EITHER. I TURNED THE CAR OFF AND BACK ON AND THE WIPERS STARTED WORKING. IT'S RAINY SEASON HERE. SO I HOPE THEY CONTINUE TO WORK. . THIS MORNING I CALLED THE DEALER AND THEY SAID THAT MY CAR WAS NOT COVERED UNDER THE EXTENDED WARRANTY FOR THE RADIO. MANY OTHER VW CUSTOMERS ARE HAVING THE SAME PROBLEM. HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583. *TR

Mileage: 94,000

WHILE PICKING UP A FRIEND WITH CAR RUNNING. SWITCHED FROM CD TO RADIO. RADIO UNIT WENT COMPLETELY INOP. NO BACKLIGHT TO BUTTONS NO CLOCK NO NOTHING COMPLETELY DARK. ALONG WITH AUDIBLE SPEAKER POPPING NOISE. EVEN WHEN CAR SHUT OFF AND KEY PULLED FROM IGNITION AND DOORS LOCKED STILL MAKES AUDIBLE POPPING NOISE. HAD TO DISCONNECT BATTERY TO GET NOISE TO STOP. LOOKED AROUND ONLINE AND SEEN THAT THIS IS A CHRONIC PROBLEM WITH THIS HEAD UNIT. I HAVE YET TO CHECK FOR C/B'S OR FUSES LOCATED INSIDE THE CABIN. PLEASE HELP. CONTACT INFO 3012541365. VW 2010 JETTA WOLFBURG MANUAL. *TR

Mileage: 69,000

PARKED CAR RADIO WAS WORKING, GOT BACK IN AND THE ENTIRE RADIO AND EVERYTHING CONNECTED TO IT STOPPED WORKING. *TR

Mileage: 50,500

I DROPPED MY 2010 VOLKSWAGEN JETTA TDI SPORTS WAGON TO MY DEALER TO HAVE A FRONT END ALIGNMENT ON MAY 30, 2014. MY CAR WENT IN WITH A PERFECTLY GOOD WORKING RADIO, I WENT TO PICK UP MY CAR ON MAY 31, 2014, THE RADIO WAS DISPLAY AND CONTROLS WERE NOT WORKING, I DID NOT LEAVE THE DEALER'S LOT. I PROMPTLY WENT BACK INSIDE TO TELL THEM THAT THE RADIO WAS NOT WORKING AND THAT I FOUND IT TO BE ODD THAT THE RADIO WAS NOT WORKING WHEN IT CAME IN WITH A PERFECTLY GOOD WORKING RADIO. THEY KEPT THE CAR AND SAID THEY WILL DO A DIAGNOSTIC TEST ON IT. WHEN THEY CALLED ME BACK THEY SAID THAT THEY WERE ABLE TO GET THE RADIO TO WORK FOR A SHORT TIME THEN IT WENT DEAD AGAIN. THE SERVICE PERSON PROCEEDED TO TELL ME THAT I NEEDED A NEW RADIO FOR $1100.00. THIS SEEMS ABSOLUTELY ABSURD THAT A RADIO WOULD FAIL AFTER 3 YRS. I AM WONDERING IF THERE HAS BEEN ANY OTHER COMPLAINTS REGARDING RADIOS IN 2010 VOLKSWAGENS? I WENT ON LINE AND THERE SEEMS TO BE COMPLAINTS, BUT WHO KNOWS IF THEY ARE VALID OR NOT. I AM PICKING MY CAR UP TODAY FROM THE DEALER WITHOUT THE WORKING RADIO SINCE I WILL NEED MY CAR FOR TRANSPORTATION. I WOULD APPRECIATE ANY HELP OR ADVICE THAT YOU CAN GIVE ME. *TR

Mileage: 49,712

FACTORY RADIO STOPPED WORKING SUDDENLY. NO INDICATION OF A PROBLEM PREVIOUSLY. REPAIR REQUIRED REPLACEMENT OF HEAD UNIT AT AN EXPENSE OF $600 PLUS LABOR (FACTORY REFURBISHED). HAVE NOT EXPERIENCED A PROBLEM LIKE THIS WITH PREVIOUSLY OWNED VEHICLES, SEVERAL OF WHICH ARE 15+ YEARS IN AGE. TRIED TO CONTACT VOLKSWAGEN USA, BUT TWO EMAILS HAVE GONE UNANSWERED. A QUICK INTERNET SEARCH INDICATES THIS IS NOT AN ISOLATED INCIDENT, AS SEVERAL OTHERS HAVE EXPERIENCED THE SAME PROBLEM. AS THE RADIO IS TIED TO THE BLUETOOTH IN THE CAR, HANDS FREE PHONE OPERATION IS COMPROMISED WITHOUT FACTORY RADIO WORKING. HANDS FREE PHONE USE IS REQUIRED IN NEIGHBORING STATE OF MD THROUGH WHICH MY TRAVELS TAKE ME OFTEN. *TR

Mileage: 114,780

HEARD A SMALL POP SOUND WHILE LISTENING TO THE RADIO AND THE SYSTEM WENT DEAD. CALLED VWOA AND THEY WOULD NOT OPEN A CLAIM. THIS IS THE SECOND RADIO AS THE ORIGINAL FAILED UNDER WARRANTY AND WAS REPLACED BY THE DEALER IN 2012. I WAS TOLD THE REPLACEMENT RADIO, EVEN THOUGH IT WAS REPLACED WITH AN OE RADIO, ONLY CARRIED A 12 MONTH WARRANTY WHILE THE ORIGINAL CARRIED THE FULL 36,000 THREE YEAR WARRANTY. *TR

Mileage: 92,000

WHILE DRIVING TO OFFICE (6 MILES) MY RADIO "POPPED" AND STOPPED WORKING. I HAD IT INSPECTED AT THE DEALERSHIP AND WAS TOLD THAT ALL FUSES WERE GOOD AND THAT RADIO DIED! THEY ATTEMPTED TO SELL ME A REPLACEMENT RADIO FOR $700! I STARTED RESEARCHING THIS ISSUE AND DISCOVERED THAT IT WAS TRENDING AMONG LIKE JETTAS. AFTER SPENDING A CONSIDERABLE AMOUNT OF TIME WITH "CUSTOMER SERVICE" AT VW, THEY TOLD ME THAT THE RADIO WAS OUT OF WARRANTY. THEY REFUSED TO TELL ME IF THIS PROBLEM WAS HAPPENING TO OTHER OWNERS. AFTER TALKING TO TWO DEALERS IN DALLAS, TX, I DISCOVERED THAT A FAULTY RADIO WAS THE CURRENT TREND IN THE 2010 VW JETTAS. THEIR SOLUTION WAS TO SELL ME A REFURBISHED RADIO TO FIX THE PROBLEM, AND NOT ADDRESS THE TRUE CAUSE OF THE COMPLAINTS! *TR

Mileage: 70,000

I WAS DRIVING DOWN THE ROAD WHEN I ACCELERATED HARD AND I PREDNDIO LIGHT OF "GLOW PLUG" ON THE PANEL, THE CAR LOST POWER AND WAS LIMITED TO SPEND TWO THOUSAND RPM'S COMING HOME THAT WAS CLOSE. I DID NOTHING THAT NIGHT, I FOLLOWED TURNING ON THE LIGHT IN THE PANEL. THE NEXT DAY I TURN IT NORMAL, I TURNED ON THE LIGHT ... THEN IT CAUGHT ME WAY TO WORK AGAIN AND I RETURN TO MY HOME, I TURNED ON AND OFF AND IT CAUGHT AND NEVER TURN OFF. TAKE IT TO THE VW SERVICE CENTER AND WAS TOLD THAT THE PUMP HAS FAULT INJECTION AND PARTICULATE THROUGHOUT THE FUEL SYSTEM. TELL ME THAT THE REPAIR WILL COST MORE THAN 4000 DOLLARS ... AND THE WORST IS THAT NO WARRANTY. *TR

Mileage: 68,000

FUSE BOX IN ENGINE COMPARTMENT, ALARM LIGHT ABOUT RIGHT HEADLIGHT, RIGHT TAILLIGHT, NOT WORKING. CHECKED INTERNET MANY COMPLAINTS ON THIS ISSUE, CHECK FUSE IN FUSE BOX ENGINE COMPARTMENT. 30AMP FUSE BURN MARKS, SLIGHT MELTING OF BOX WHERE FUSE INSERTS. SPRING IS HERE. AC NOT WORKING, FANS NOT TO SPEED, COMPRESSOR NOT ENGAGING PROPERLY. ALL ELSE CHECKS OUT. AGAIN FUSE STRAP HAS MELTED AND/OR NOT IN ORIGINAL CONDITION. NEW FUSE BOX + LABOR >500 FOR WHAT I CONSIDER A MANUFACTURE DEFECT/DESIGN FAILURE. DRIVING MY DEPENDABLE 2009 F150. AT LEAST I'M COOL GOING HOME FROM WORK. WE'LL WORTH THE EXTRA $15 IN FUEL. MANUFACTURE REFUSED TO REPLACE OR ASSIST IN $ FOR REPLACEMENT. ALSO OWN A TIGUA 2012. IS NOW ON SALE BEFORE ISSUE OCCURS TO IT, WILL INCUR LOSS ON LOAN. BETTER THAN BEING STUCK WITH BAD PRODUCT. *TR

Mileage: 132,000

WHILE LISTENING TO THE RADIO WITH THE VOLUME LESS THAN 50% THE SPEAKERS POPPED AND THE RADIO SHUT OFF. I TOOK IT TO TWO DEALERSHIPS THE SECOND ONE SAID SOMETHING IN THE RADIO "BURNED OUT." IT APPEARS THAT THIS ISSUE IS COMMON TO THIS MODEL OF VW RADIO SO MUCH SO THAT VW HAS A "RADIO EXCHANGE PROGRAM" WHERE THEY SELL YOU A REFURBISHED MODEL FOR HALF THE PRICE OF A NEW ONE SOMEWHERE BETWEEN $600-$1000 ACCORDING TO THE VW DEALERSHIP. *TR

Mileage: 68,500

SINCE 2010 I HAVE OWNED A VOLKSWAGEN JETTA TDI AND HAVE BEEN SATISFIED WITH ITS PERFORMANCE DESPITE A FEW MINOR ISSUES; HOWEVER, I HAVE SUDDENLY EXPERIENCED SERIOUS AND COSTLY ISSUES WITH MY TOUCH SCREEN RADIO THAT HAS FORCED ME TO TAKE ACTION. THE DEVICE SUDDENLY AND WITH NO WARING FAILED TO OPERATE IN ANY CAPACITY. I HAVE CONSULTED WITH THE VW DEALERSHIP WHERE I HAVE MY VEHICLE MAINTENANCE AND IT WAS SUGGESTED THAT I REPLACE THE RADIO WITH THE SAME MODEL I CURRENTLY HAVE INSTALLED AT A COST TO ME OF $795. AFTER EXTENSIVE RESEARCH OF MANY HOURS AS WELL AS SPEAKING WITH OTHER VOLKSWAGEN ENTHUSIAST I HAVE COME TO THE FRIGHTENING CONCLUSION THAT THIS IS NOT AN ISOLATED INCIDENT OF PRODUCT MALFUNCTION. CONSIDERING VW RESPONSE TO WHAT APPEARS TO BE A WELL KNOWN AND DOCUMENTED PRODUCT DEFECT, MY NEXT STEPS ARE TO MAKE THE GENERAL PUBLIC AWARE OF VOLKSWAGENS GROSS NEGLIGENCE AND POOR CONSUMER RELATIONS IN THIS MATTER. I LOOK FORWARD TO A RESOLUTION TO THIS PROBLEM PLEASE CONTACT ME AT MY EMAIL ADDRESS OR BY PHONE AT [XXX] SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 61,000

WELL OVER A 100 PEOPLE HAVE COMPLAINED ABOUT THE SAME EXACT ISSUE WITH THEIR 2010 VW TOUCH SCREEN RADIO DYING OUT OF NO WHERE. THE WEBSITE WITH ALL KNOWN COMPLAINTS IS AT: HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583. VW REFUSES TO BE ACCOUNTABLE FOR THEIR MERCHANDISE. WEAR AND TEAR ON ENGINE PARTS, COMPLETELY UNDERSTANDABLE. A $1000 CRASHING OUT ON MULTIPLE 2010 VWS IS A TREND AND SHOULD BE HANDLED ACCORDINGLY BY A RESPONSIBLE ORGANIZATION. HOWEVER, THIS IS NOT THE CASE. VW CONSIDERS A RADIO A LUXURY ITEM AND WILL NOT REPAIR THE RADIO. *TR

Mileage: 65,000

THE RADIO JUST SHUT OFF, CHECKED ALL FUSES, EVERYTHING OK. TOOK TO MECHANIC AND SAID RADIO NEEDS TO BE REPLACED. LOOKED ON THE INTERNET AND THERE HAVE BEEN MULTIPLE COMPLAINTS ABOUT THE ELECTRICAL RADIO SYSTEM FOR THE RADIO DISPLAY TOUCH SCREEN RADIO. THREE YEAR OLD CAR SHOULD NOT HAVE RADIO FAILURE. *JS

FIRST INCIDENT: OCCURRED IN FALL 2012, EXACT DATE UNKNOWN. SLOWING TO TURN RIGHT, VEHICLE STALLED WITHOUT WARNING. POWER STEERING WAS NOT RESPONDING. IT WAS TAKEN TO DEALERSHIP THE NEXT DAY. VEHICLE WAS EVALUATED, NOTHING WAS FOUND. WE WERE TOLD THAT THEY COULD SEE SOME SORT OF POWER INTERRUPTION, BUT COULD FIND NOTHING WRONG WITH ANY OF THE SYSTEMS INVOLVED. SECOND INCIDENT: OCCURRED ABOUT 1 MONTHS AFTER FIRST INCIDENT. WHILE SLOWING TO A STOP, INTENDING TO MAKE A LEFT TURN OUT OF PARKING LOT, AGAIN VEHICLE STALLED WITHOUT WARNING. DID NOT TAKE CAR TO DEALERSHIP, AS IT HAD JUST RECENTLY BEEN EVALUATED. GAS WAS < 1/8 TANK FILLED, AND PARKING LOT EXIT WAS ON A SLIGHT DECLINE, SUSPECTED MAYBE IT WAS RELATED TO LOW FUEL, AND WE TRIED TO KEEP THE CAR ABOVE 1/4 TANK FULL AT ALL TIMES THEREAFTER. THIRD INCIDENT: OCCURRED 4/29/14. SLOWING TO PULL INTO A PARKING SPACE, AGAIN ENGINE STALLED WITHOUT WARNING. I NOTED THAT THE BATTERY INDICATOR LIGHT ON THE DASHBOARD LIT UP SLIGHTLY BEFORE OR AS CAR WAS STALLING. POWER STEERING FAILED AS WELL WHEN CAR STALLED. RADIO / HEATER / OTHER ELECTRONICS SEEMED UNAFFECTED AFTER A BRIEF FLICKER. FOURTH INCIDENT: OCCURRED ABOUT 20 MINUTES LATER ON 4/29/14. SLOWING FOR A STOP LIGHT, VEHICLE STALLED UNEXPECTEDLY. CAR IS DUE FOR INSPECTION, APPOINTMENT IN 2 DAYS. DEALERSHIP ASKED TO INVESTIGATE STALLING AS WELL. *JS

Mileage: 27,000

CAR WOULD NOT MOVE FORWARD OR BACKWARD. HAD TO TURN OFF IGNITION, THEN CAR WAS FINE. APRIL 25TH PUT CAR IN DRIVE TO ENTER STREET FROM MY DRIVEWAY AND CAR SHOT BACKWARDS. TRIED THREE TIMES AND THE SAME THING OCCURRED. HUSBAND TURNED OFF IGNITION AND RESTARTED CAR. THIS TOOK CARE OF THE PROBLEM. WE HAVE AN APPOINTMENT WITH THE DEALERSHIP ON MONDAY, APRIL 28TH CASE #[XXX]. FRANKLY, I DON'T THINK I WILL EVER AGAIN BE COMFORTABLE DRIVING THIS CAR. I WAS VERY LUCKY THIS HAPPENED IN MY DRIVEWAY AND NO ONE WAS BEHIND ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 40,000

I BOUGHT MY 2010 JETTA USED IN JUNE 2013. A MONTH AFTER I PURCHASED IT, I NOTICED THE A/C WAS NOT WORKING. I RETURNED IT TO THE DEALER AND THEY CONFIRMED THAT THE A/C COMPRESSOR WASN'T WORKING. THEY INSTALLED A NEW ONE AND I DIDN'T HAVE A PROBLEM UNTIL 8/7/13. I WENT OUT TO START MY CAR AND NOTICED I HAD A LIGHT ON MY DASHBOARD. I GOT OUT OF THE CAR AND NOTICED MY RIGHT FRONT PASSENGER SIDE HEADLIGHT OUT. I WALKED AROUND AND NOTICED THE DRIVERS SIDE REAR TAIL LIGHT WAS ALSO OUT. I GOT HOME AND WHEN I SHUT THE CAR OFF AND TURNED IT BACK ON, THE LIGHT ON THE DASH WAS OUT, AND ALL MY EXTERIOR LIGHTS WERE WORKING. IT WAS AROUND THIS TIME I NOTICED A BURNING SMELL WHENEVER I EXITED THE CAR, BUT I COULDN'T' PINPOINT WHERE IT WAS COMING FROM. I DIDN'T HAVE ANOTHER ISSUE UNTIL 10/25/14 WHEN I WAS VISITING FRIENDS 30 MILES AWAY. I WENT TO LEAVE, AND WHEN I STARTED MY CAR I ONCE AGAIN HAD THE LIGHT ON THE DASH, SO I GOT OUT AND NOTICED THE SAME LIGHTS WERE ONCE AGAIN OUT. I HAD TO DRIVE ON THE HIGHWAY LIKE THIS, BUT THANKFULLY WHILE I WAS DRIVING THEY ALL CAME BACK ON. THE CAR WAS FINE UNTIL 12/14/13 WHEN I WENT OUT TO START MY CAR IN THE MORNING AND ONCE AGAIN THE SAME LIGHTS WERE OUT. THE LAST TIME I HAD AN ISSUE WITH THIS WAS 1/7/14, IN THE MIDDLE OF A BLIZZARD. I GOT OUT OF WORK AND STARTED MY CAR TO CLEAR SNOW OFF IT, AND EVERYTHING WAS FINE. IT WASN'T UNTIL I TURNED THE HEADLIGHTS ON THAT I NOTICED THE LIGHT ON THE DASH WAS ON INDICATING I HAD A LIGHT OUT SOMEWHERE. I GOT OUT AND NOTICED THAT IN ADDITION TO THE SAME HEADLIGHT AND TAIL LIGHT BEING OUT, THE LICENSE PLATE LIGHTS WERE ALSO OUT. BY THE TIME I COULD GET IN THE CAR THEY WERE ALL WORKING AGAIN. I TOOK IT TO THE DEALERSHIP AND THEY CONFIRMED THE 30 AMP FUSE HAD OVERHEATED AND CAUSED THE FUSEBOX TO MELT (HENCE THE BURNING SMELL). $500 LATER MY CAR IS HOPEFULLY FIXED. THANKFULLY THE CAR DIDN'T BURN TO THE GROUND. *TR

Mileage: 53,500

WE HAVE OWNED THIS 2010 JETTA SPORTWAGEN TDI SINCE BRAND NEW. TODAY 1/28/14 IS THE FOURTH TIME WE HAVE HAD TO REPLACE THE LOCK MECHANISM ON ONE OF THE DOORS. PART NUMBERS 3B4-839-016-AP (LEFT REAR), 3B1-837-016-CG (RIGHT FRONT) AND 3B4-839-015-AP (RIGHT REAR) HAVE ALL BEEN REPLACED AT LEAST ONCE. RIGHT REAR LATCH HAS BEEN REPLACED TWICE - ONLY ONCE UNDER WARRANTY. IN LOOKING ON NHTSA WEB SITE THERE ARE 8 OTHER REPORTS OF PROBLEMS WITH LATCHES IN THE 2010 JETTA. THIS IS A SERIOUS SAFETY CONCERN BECAUSE MOST OF THE REPORTS (INCLUDING MINE) WERE FOR DOORS THAT WOULD NOT UNLOCK AND DOORS THAT WOULD NOT OPEN NO MATTER WHAT THE REPORTING PARTY TRIED. CAN YOU IMAGINE IF THESE LATCHES FAILED IN AN ACCIDENT AND CHILDREN SITTING IN THE REAR SEATS WERE TRAPPED? *TR

Mileage: 18,458

WHEN MAKING A LEFT HAND TURN CAR STALLS. DASH PANEL LIGHTS GO OUT AND BATTERY WARNING LIGHT FLASHES AND CAR SHUTS OFF. CAR HAS TO BE COMPLETELY STOPPED,IGNITION TURNED TO THE OFF POSITION AND PUT INTO PARK, BEFORE IT CAN RESTART. VERY DANGEROUS WHEN DRIVING IN HIGH TRAFFIC AREAS. YOU DON'T HAVE TIME TO PULL OVER. THE CAR JUST DIES! *TR

Mileage: 47,700

REMOTE CONTROL DOOR LOCKS. SINCE I PURCHASED MY 2010 VW JETTA TDI AS A NEW VEHICLE, THE REMOTE CONTROL KEY HAS RANDOMLY NOT FUNCTIONED PROPERLY TO UNLOCK THE DOORS OR TRUNK. THE PROBLEM IS NOT DUE TO RFI. IT CAN ALWAYS BE IMMEDIATELY CORRECTED BY USING THE MANUAL KEY TO UNLOCK THE VEHICLE, WHICH SEEMS TO RESET THE LOCKING SYSTEM AND ALLOWS THE REMOTE KEY TO UNLOCK THE DOORS OR TRUNK REMOTELY. I HAVE BROUGHT THIS TO THE ATTENTION OF THE DEALER AT EVERY VISIT. THE DEALER HAS LOOKED INTO IT, BEEN UNABLE TO REPLICATE THE PROBLEM, HAS REPROGRAMMED THE LOCKS. IT CONTINUES TO BE A RANDOM PROBLEM THAT I MYSELF CAN'T PREDICT OR REPLICATE ON DEMAND, BUT WANT OTHERS TO KNOW ABOUT THIS ANNOYANCE. *TR

Mileage: 100

WHILE STARTING MY CAR AND GETTING READY FOR WORK I NOTICED I HAD A HEADLAMP OUT. I THOUGHT I COULD DRIVE TO WORK SAFELY SO, I STARTED MY COMMUTE. HOWEVER, ON STOPPING TO GET COFFEE I NOTICED I HAD TAILLIGHTS OUT AND UPON FURTHER TESTING BRAKE LIGHTS WERE FAILING TO. I STOPPED AT A AUTOPARTS STORE TO REPLACE THE TAIL LIGHTS AND NOTICED THAT I HAD LOST THE OTHER HEADLAMP AND BACKUP LIGHTS. I DECIDED TO PARK THE CAR AND CALL THE DEALERSHIP FOR ADVICE. I HAD THE CAR TOWED (TO DANGEROUS TO DRIVE) TO THE DEALERSHIP AND AT THAT TIME IT WAS DIAGNOSED OF HAVING A BURNED FUSE PANEL BOX. IT WAS REPLACED FOR A TOTAL OF $533.11 DOLLARS. THE REASON I AM REPORTING THIS IS I READ AN ARTICLE IN MY LOCAL NEWSPAPER (ZANESVILLE TIMES RECORDER)ABOUT THE SAME THING HAPPENING IN VW TIGUANS. I WANTED TO BRING TO LIGHT THAT IT IS HAPPENING IN VW JETTA'S ALSO. MY CAR IS A 2010 VW JETTA DIESEL. THE HIGH MILEAGE IS DUE TO A 110 MILE ROUND TRIP DAILY COMMUTE. I HAVE THE BURNED FUSE BOX PANEL IN MY POSSESSION IF YOU WOULD LIKE IT FOR INSPECTION. *TR

Mileage: 92,368

THE VEHICLE FAILED TO START SO IT WAS JUMPSTARTED WITH NO PROBLEMS THEN TAKEN TO GET THE BATTERY TESTED. THE BATTERY, ALTERNATOR, AND STARTER ALL TESTED OK. THEN WARNING LIGHTS INDICATING THAT THE RIGHT HEADLAMP AND RIGHT REAR TAILLAMP ILLUMINATED THEN WENT OUT. VEHICLE WAS DRIVEN TO THE DEALER AND THEY DETERMINED THAT A PART OF THE FUSE BOX HAD MELTED. UPON FURTHER INSPECTION A 30AMP FUSE FOR THE BRAKE LIGHTS HAD MELTED INTO THE FUSE PANEL, BUT HAD NOT POPPED THE FUSE. *TR

Mileage: 90,000

EXTERIOR LIGHTS ON BOTH SIDES OF VEHICLE FAILED TO OPERATE IN THE DARK. ENTIRE FUSE BOX HAD TO BE REPLACED (OUT OF WARRANTY) THOUGH VW DID AGREE TO PAY FOR THE PART SINCE THE VEHICLE HAS NOT BEEN OUT FOR TOO LONG. *TR

Mileage: 34,400

DOORS UNLOCK WITH THE KEYLESS ENTRY SO I HAVE TO MANUALLY OPEN THE DOOR FROM THE INSIDE- THIS SEEMS LIKE IT IS A SAFETY HAZARD TO ME. I HAD THREE OF THE FOUR DOOR LATCHES REPLACED (2 UNDER WARRANTY & 1 I HAD TO PAY FOR) AND NOW THE FOURTH DOOR NEEDS TO BE REPLACED. I WILL HAVE TO PAY TO GET IT REPLACED. IT SEEMS LIKE THIS IS A KNOWN PROBLEM WHY ISN'T THE MANUFACTURE PAYING FOR IT? *JB

Mileage: 32,488

DRIVER SIDE DOOR WILL NOT UNLOCK WITH THE KEY FOB OR VIA BUTTON ON DRIVERS SIDE DOOR. KEY IN OUTSIDE OF LOCK WILL WORK. INTERMITTENTLY, THE REAR DRIVER'S SIDE DOOR WILL NOT UNLOCK AT ALL AND THEREFORE WON'T OPEN FROM INSIDE OR OUT. DANGEROUS IF SOMEONE NEEDS TO EXIT THE CAR. IN DOING A SEARCH ONLINE FOR A POTENTIAL CAUSE, I FOUND LARGE NUMBERS OF FORUM ENTRIES FOR SIMILAR COMPLAINTS - SEEMS TO BE A COMMON PROBLEM IN VW'S.*JB

Mileage: 61,000

THE 2010 VW JETTA SPORTWAGEN TDI (WITH DSG AUTOMATIC TRANSMISSION) WAS DECELERATING ON A TURNING LANE FROM A TWO LANE HIGHWAY FROM SPEEDS OF 55 MPH TO 15 MPH. THERE WAS AN AUDIBLE "CLICK" AND THE ENGINE STOPPED AND ONLY DASH LIGHTS WERE OPERABLE. NO DISCERNIBLE DASH LIGHT OR ERROR CODE MESSAGE WAS RECEIVED. THE VEHICLE RESTARTED AFTER THE TRANSMISSION WAS PLACED IN PARK, AND THE IGNITION KEY WAS AGAIN TURNED ON. AGAIN NO MESSAGES OR WARNINGS APPEARED ON THE DASHBOARD. NOTE: THE SEAT HEATER WAS ENGAGED (DRIVER'S SIDE), AIR CONDITIONING ON, TURN SIGNAL (LEFT) ACTIVATED, HEADLIGHTS ON, BLUETOOTH FOR PHONE LINKED, RADIO WAS OPERATING UNTIL THE SHUT-DOWN. *TR

Mileage: 43,000

SINCE THE VEHICLE WAS PURCHASED IT HAS HAD ROUGH ACCELERATION AND INTERMITTENT SURGING BUT JUST RECENTLY IT HAS EXHIBITED ROUGH AND NO STARTS ALONG WITH STALLS WHICH ALL SEEMS TO BE DUE TO AN ISSUE WITH THE ECU LOSING DIAGNOSTIC COMMUNICATION WITH THE VEHICLE. *TR

WHILE ON VACATION AND BACKING UP IN THE HOTEL PARKING LOT, BRAKING, THEN PUTTING IT IN DRIVE, THE CAR WOULD STALL OUT; IT HAPPENED 3 TIMES IN ONE DAY. LUCKILY, I WAS ONLY IN A PARKING LOT WHILE IT STALLED OUT INSTEAD OF IN TRAFFIC, WHICH COULD HAVE BEEN A BIG HAZARD. WENT TO THE DEALER, AND THEY DIDN'T KNOW WHAT IS WRONG. *TR

Mileage: 58,000

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STARTED THE VEHICLE AND THE INSTRUMENT PANEL DISPLAYED AN ERROR MESSAGE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THE MAIN COMPUTER CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

Mileage: 30,000

2010 VOLKSWAGEN JETTA. CONSUMER WRITES IN REGARDS TO VEHICLE HORN GOING OUT. *SMD

THE VEHICLE HAD DRIVEN FINE ALL DAY WHEN ALL OF A SUDDEN WHEN I PULLED UP TO A STOP SIGN, THE CAR DIED LIKE IT WAS RUNNING OUT OF GAS. I WAS IN THE MIDDLE OF A THE ROAD AT THE STOP SIGN, THE CAR MANAGED TO START AGAIN AND DRIVE ANOTHER COUPLE HUNDRED FEET TO GET IT OFF TO THE SIDE OF THE ROAD. LUCKILY I MADE IT JUST PAST A SET OF RAIL ROAD TRACKS. THE CAR DID NOT START AGAIN AND HAD TO BE TOWED. THE VEHICLE HAD ITS ENTIRE FUEL INJECTION PUMP SYSTEM REPLACED ALONG WITH THE SENSORS. MECHANICS HAVE TOLD ME THAT THE PUMPS SHOULD LAST THE LIFE OF THE ENGINE. *TR

Mileage: 117,936

VW JETTA TDI PURCHASED IN DECEMBER 2009 IN SAVANNAH, GA. THE REAR PASSENGER DOOR HAS HAD INTERMITTENT PROBLEMS WITH THE WINDOW BUMPING OFF THE TOP WHEN WE ATTEMPT TO CLOSE IT. IT THEN RETRACTS TO FULLY OPEN. THE MAIN PROBLEM CURRENTLY IS THE DOOR LOCK ON THE SAME DOOR. IT WILL NOT LOCK UNDER ANY TYPE OF ATTEMPT. I HAVE TRIED THE FOB, THE INTERIOR DOOR LOCK ON THE DRIVER DOOR, AND THE LOCK ON THE DOOR ITSELF. I TOOK IT TO THE DEALER WHO DETERMINED THAT I NEED A NEW LOCK ASSEMBLY AT THE COST OF $600. THEY LATER OFFERED A REDUCED PRICE OF $491. FORTUNATELY, I PURCHASED A WARRANTY WHEN I BOUGHT THE CAR AND I ONLY WILL BE CHARGED THE $100 DEDUCTIBLE. THANK GOODNESS. THE CAR HAS 60,000 MILES ON IT AND IT SEEMS A SHAME THAT THE CAR IS NOT SAFE AT THAT MINIMAL AMOUNT OF MILES. *TR

Mileage: 60,000

I WAS TRAVELING UP A MOUNTAIN ROAD WHEN MY CAR DECIDED TO TURN OFF. I HAD TO COAST ACROSS INCOMING TRAFFIC TO THE TURNOUT. I WAITED HERE UNTIL I WAS ABLE TO GET MY CAR STARTED AND WAS ABLE TO DRIVE HOME. I MADE AN APPOINTMENT FOR THE FOLLOWING DAY TO HAVE IT CHECKED OUT. I WAS TOLD IT WAS THE ENGINE SPEED SENSOR. THE EPC AND ENGINE LIGHT WERE GOING ON INTERMITTENTLY. THERE WAS NO REASON THAT MY CAR SHOULD HAVE THESE PROBLEMS NOT COVERED BY WARRANTY WHEN IT IS ONLY ABOUT 2 YEARS OLD WITH LESS THAN 60,000 MILES ON IT. *TR

Mileage: 59,500

I WAS DRIVING ON THE HIGHWAY DOING ABOUT 55 MILES AN HOUR WITH FULL TRAFFIC AND MY JETTA SPUTTERED AND BEGAN TO LOSE SPEED-QUICKLY, I TRIED TO ACCELERATE BY PRESSING GAS PEDAL BUT NOTHING HAPPENED AND I LUCKILY COASTED INTO STORE PARKING LOT. I TRIED TO RESTART IT BUT IT WOULD NOT RESTART. I HAD IT TOWED TO VW DEALERSHIP AND THEY CALLED ME THE NEXT DAY TO SAY IT WAS THE INTERCOOLANT SYSTEM AND IT WOULD BE 1300.00. VERY VERY LUCKY I WAS NOT HIT. *TR

Mileage: 60,000

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE TRANSMISSION OVERHEAT WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT MOVED OFF THE ROADWAY AND RESTARTED THE VEHICLE, AS IT RESUMED PROPERLY. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION WHERE THEY ADVISED THE CONTACT THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE DEALER ALSO STATED THAT WHILE PERFORMING AN INSPECTION OF THE VEHICLE, HE NOTICED THAT THE WIRES THAT WERE CONNECTED TO THE ALTERNATOR WERE BURNED AND THE FUSE BLOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 78,000.

Mileage: 78,000

ON MONDAY, 11-19, AFTER WORK I NOTICED THAT THE BULB INDICATOR LIGHT WAS IN ON THE DASHBOARD. I GOT OUT AND WALKED AROUND THE CAR TO SEE WHAT WENT OUT AND COULD NOT FIND ANYTHING. AFTER GETTING BACK IN I SAW THAT THE LIGHT WAS OFF. THE NEXT DAY WHEN MY HUSBAND GOT IN THE CAR THE SAME INCIDENT HAPPENED. LATER THAT SAME DAY I DROVE THE CAR AND THE LIGHT CAME ON. AS I TURNED INTO A FUEL STATION THE TURN SIGNAL BEGAN TO FLASH QUICKLY (INDICATING THE TURN SIGNAL WAS OUT). AFTER I REFUEL THE LIGHTS ALL CAME BACK ON. NO PROBLEMS WERE NOTICED UNTIL THURSDAY, 11-22, WHEN MY HUSBAND STARTED THE CAR AND THE INDICATOR LIGHT WAS ON AND HE GOT OUT TO CHECK AND THE PASSENGER TURN SIGNALS WAS OUT, ALONG WITH THE PASSENGER HEADLIGHT, AND THE WHOLE DRIVER SIDE TAIL LIGHT ASSEMBLY IS OUT. *TR

Mileage: 49,800

THE SEAL BETWEEN THE CONNECTORS AND THE DRAIN HOSE FOR THE SUNROOF DRAINS LEAK (THREE OF FOUR CONNECTORS), ALLOWING WATER TO RUN DOWN THE BOTH DRIVER AND PASSENGER SIDE A-PILLARS. THIS RESULTED IN THE AIRBAG AND ITS ASSOCIATED MOUNTS/WIRING AND HARNESS GETTING SOAKED. THE WATER CONTINUED DOWN THE A PILLARS TO COLLECT IN THE FRONT WHEEL WELLS. THE PATH OF THE WATER WAS OVER/THROUGH THE DRIVERS SIDE INTERIOR JUNCTION/FUZE BLOCK. THE REAR DRAINS ALSO LEAK, CAUSING INTERMITTENT ELECTRICAL MALFUNCTIONS. NOTE THAT THIS LEAK IS NOT DUE TO THE DRAINS BEING BLOCKED. RATHER THE SEALS BETWEEN THE WHITE PLASTIC THAT CONNECTS TO THE DRAIN AND THE BROWN DRAIN HOSE IS NOT COMPLETE. THIS ALLOWS WATER TO DRIP DOWN ONTO THE FRAME. AS MUCH AS 2-3 GALLONS OF WATER COULD ENTER DURING A MILD RAIN STORM. *TR

Mileage: 56,000

CAR HAS HAD ISSUES 4K ON. CAR WOULD ACCELERATE ON ITS OWN FROM 70 MPH TO 75 LIKE WIDE OPEN THROTTLE. CAR WILL QUIT AT HIGHWAY SPEEDS 70 MPH (NO POWER STEERING, NO BRAKES, JUST THE SERVICE ENGINE NOW AND GLOWPLUG LIGHT ARE ON FLASHING,(50K ON) THIS HAS HAPPENED 4 TIMES, CAR WILL QUIT MAKING A RIGHT HAND TURN HITTING POTHOLE (50K ON). TOTAL DPF SYSTEM HAS BEEN CHANGED OUT TWO TIMES FROM TWO DEALERS , 3 TOTAL WITH ORIGINAL. ERRATIC EGR SIGNAL WAS ALWAYS TRIPPING CHECK ENGINE LIGHT, SOME FAULTS BUT NOT ALL ARE EXHAUST GAS RECIRC FLOW INSUFFICIENT DETECTED SPORADIC, CYLINDER 2 INJECTOR N31 OPEN CIRCUIT SPORADIC, EXHAUST AFTERTREATMENT FUEL SUPPLY CONTROL PERFORMANCE SPORADIC, THROTTLE ACTUATOR CONTROL MOTOR CIRCUIT RANGE/PERFORMANCE SPORADIC, NAVIGATION ANTENNA (GPS) SHORT TO EARTH. DEALERS HAVE SPENT OVER 20 THOUSAND DOLLARS PARTS AND LABOR, IN 4 DIFFERENT SHOPS OVER 83 DAYS (OVERNIGHT), OVER 95 INCLUDING READING CODES ONLY. OUT OF WARRANTY EXPENDITURES OVER 1 THOUSAND DOLLARS SO FAR. 69,000 MILES AND THE DEALER TECH HAS NO IDEA HOW TO FIX THIS CAR, HE STARTED OUT SAYING HE HAS NEVER SEEN A CAR HE CAN'T FIX. I HAVE OVER 50 PAGES OF DEALER DOCUMENTED FAULTS AND REPAIRS, REPROGRAMMING ECU, WAS REPLACED THIS YEAR TO SEE IF THAT WOULD FIX PROBLEMS, SOME GONE BUT NOW MAJOR ISSUES LISTED ABOVE ARE HAPPENING. REPLACED DIESEL PARTICULATE FILTER 2 TIMES, REPLACED O2 SENSORS, REPLACED EGR SENSORS AND GASKETS 2 TIMES, REPLACE THROTTLE POSITION SENSOR, REPLACED PRESSURE SENSOR. ONLY ITEM NOT REPLACED IS THE WIRING HARNESS. *TR

Mileage: 54,000

HORN IS EXTREMELY HARD TO PRESS AND ACTIVATE. HORN DOES NOT SOUND WITH NORMAL AND TYPICAL PRESSURE TO THE STEERING WHEEL PAD. HORN DOES NOT ACTIVATE EVEN WITH POUNDING TO THE PRESS PAD. HORN HAS REPEATEDLY FAILED TO ACTIVATE WHEN ATTEMPTING TO WARN. THIS SEEMS TO BE A SERIOUS SAFETY ISSUE, BUT THE DEALERSHIP SERVICE DEPT HAS ADVISED IT CANNOT BE ADJUSTED OR REPAIRED. *TR

WHILE AT THE DEALER FOR FUEL PUMP FAILURE THE CAR WAS FOUND TO HAVE ANOTHER SERIOUS ISSUE. THERE WAS A SEAL GOING IN TO THE COWLING THAT HAD LEAKED AND CAUSED A MAJOR AMOUNT OF WATER TO LEAK IN TO THE CABIN OF THE VEHICLE, RIGHT WHERE THE ELECTRICAL COMPONENTS AND FUSE PANEL ARE. THIS CAUSED MAJOR DAMAGE AND THE CAR TO STALL / NOT RUN DUE TO THE WATER DAMAGE. LUCKILY THIS WAS FOUND WHILE THE VEHICLE WAS NOT MOVING, OTHERWISE THE CAR WOULD HAVE STOPPED RUNNING DUE TO VOLKSWAGEN'S ERROR OF NOT HAVING A SEALED ACCESS PORT TO THE INTERIOR OF THE VEHICLE. *TR

Mileage: 44,000

DRIVING IN HEAVY TRAFFIC AT 45 MPH THE CAR DASH DINGED, I LOOKED DOWN AND IMMEDIATELY THE CAR LOST POWER. I WAS ALMOST IN MULTIPLE ACCIDENTS AS THE CAR SLOWED RAPIDLY WITHOUT BRAKE LIGHTS (THE CAR ENGINE STOPPED SO SUDDENLY THAT IT TOOK THREE OR FOUR SECONDS TO COMPREHEND THE SITUATION AND ACTIVATE HAZARD LIGHTS AND TAKE APPROPRIATE ACTION) TO WARN OTHER CARS THAT I NO LONGER HAVE POWER. ALSO, TO TRY AND MOVE OUT OF HARMS WAY WAS EXTREMELY DIFFICULT AS THE CAR HAD NO ENGINE POWER. THE CAR WAS EVENTUALLY TOWED TO THE DEALER WHERE THEY DETERMINED THAT METAL FROM THE FUEL PUMP WAS IN THE ENTIRE FUEL SYSTEM. *TR

Mileage: 44,000

FRONT DOORS DO NOT LOCK MANUALLY OR AUTOMATICLLY. *TR

Mileage: 44,000

WHILE DRIVING AT 35MPH, CAR STALLED OUT. BATTERY LIGHT FLASHED, RADIO ETC STAYED ON, BUT CAR HAD NO POWER AT ALL. ROLLED TO NEXT INTERSECTION, TURNED CAR OFF, AND RESTARTED IT. TOOK IT TO DEALER, THEY SAID IT WAS A SOFTWARE UPDATE, WHICH THEY THEN PERFORMED. AUG. 24 EXITING I95, 65MPH, SAME THING HAPPENS, I PRESSED THE GAS AND THE ENGINE WAS TOTALLY DEAD. LIGHTS AND RADIO STAYED ON. ONCE AGAIN I ROLLED TO A STOP, AND RESTARTED THE CAR. TOOK IT TO THE DEALER, THEY KEPT IT FOR AN HOUR AND SAID THERE WAS NOTHING WRONG WITH MY CAR. SO I TOOK IT TO ANOTHER DEALER. AFTER HAVING MY CAR FOR A WEEK THEY WERE ABLE TO DUPLICATE MY PROBLEM. THEIR COMPUTERS WERE HOOKED UP TO MY CAR AT THE TIME, AND SHOWED NO FAULTS. SO THEY WERE BACK AND FORTH WITH VW TECH SUPPORT, AND THEY ARE FLYING IN AN ENGINEER, AND THEY THINK IT MIGHT BE THE STEERING CONTROL MODULE MALFUNCTIONING. THEY HAVE HAD MY CAR FOR TWO WEEKS NOW, I HAVE NO IDEA WHEN IT WILL BE FIXED, IF EVER. *TR

Mileage: 17,500

OUR 2010 VW JETTA TDI SPORTWAGEN UNEXPECTEDLY STALLED SHORTLY AFTER STARTING LAST NIGHT. THE BATTERY LIGHT WENT ON, I THEN TURNED KEYS OFF AND ON AND IT WAS FINE. SAW THAT THERE WERE OTHER COMPLAINTS, SO WANTED TO ADD MINE. *TR

Mileage: 23,000

MY VW JETTA TDI STALLED WHILE COMING TO A STOP SIGN AFTER THE CLUTCH WAS DEPRESSED. IT DID THIS OCCASIONALLY DURING THE FIRST YEAR OF OWNERSHIP. AFTER A YEAR OF OWNERSHIP AND A DOZEN OR SO INCIDENTS, THE CAR STARTED TO STALL MULTIPLE TIMES DURING A ONE HALF-HOUR COMMUTE. TWICE RECENTLY, ONCE ON MY WAY TO WORK AND ONCE ON MY WAY BACK, THE CAR STALLED TWO AND THREE TIMES RESPECTIVELY. IT EVEN STALLED ON THE HIGHWAY GOING 65 MPH WHEN THE CLUTCH WAS DEPRESSED. USUALLY, IT STALLS WHEN COMING TO A RED LIGHT OR STOP SIGN WHEN THE CLUTCH IS DEPRESSED IN ORDER TO TAKE THE CAR OUT OF GEAR. AT 12000 MILES, THE ENGINE LIGHT CAME ON AND OFF A FEW TIMES AND THEN REMAINED ON. THE DIESEL PARTICULATE FILTER AND EGR VALVE WERE REPLACED WHICH IS HIGHLY UNUSUAL FOR A CAR WITH SUCH LOW MILEAGE. ALSO, AFTER MY 20000 MILE SERVICE THE ENGINE LIGHT WENT ON AGAIN AND THE DEALER REPLACED THE #4 EXHAUST GAS TEMPERATURE SENSOR. BEFORE THE 20K SERVICE I HAD CALLED THE DEALER THE DAY I STALLED 3 TIMES AND REPORTED MY ENGINE LIGHT WENT ON. I WENT TO THE DEALER A FEW DAYS LATER, THURSDAY, FOR THE SERVICE AND THE LIGHT HAD GONE OUT BY THEN. THE DEALER SAID THERE WAS A SOFTWARE UPDATE FOR THE ECM TO BE DONE IN ADDITION TO THE REGULAR SERVICE. I LEFT THE DEALER AFTER THE 20K SERVICE ONLY TO HAVE MY ENGINE LIGHT GO ON AGAIN AND THE CAR STALL AGAIN. SO I WENT BACK TO THE DEALER AND THAT IS WHEN THEY CHANGED THE #4 EXHAUST GAS TEMPERATURE SENSOR. IT DID NOT SOUND TO ME LIKE A PROPER FIX FOR THIS PROBLEM AS I BELIEVE IT COULD BE EITHER AN ELECTRONIC GLITCH WITH THE ECM OR OTHER ELECTRICAL COMPONENTS OR SOME FUEL SYSTEM PROBLEM WHEREBY FUEL FLOW IS INTERRUPTED WHEN GOING FROM LOAD TO NO LOAD SCENARIOS, I.E. CLUTCH ENGAGED. ANYHOW, I STALLED AGAIN TWO MILES FROM THE DEALER FROM WHICH I HAD DRIVEN. THE DEALER SAYS THEY CAN'T DUPLICATE IT OR FIND ANY CODES RELATED TO IT. THEY WILL CALL VW AGAIN.

Mileage: 3,000

I HAD COME TO A FULL STOP AND WAS IDLING AT A RED LIGHT IN A BUSY INTERSECTION WHEN THE ENGINE STOPPED SUDDENLY. NO MISFIRING OR ROUGH MOMENTS BEFORE STOPPING, JUST A SUDDEN CUT OFF. I PUT THE ENGINE IN PARK AND TRIED RESTARTING THE ENGINE. NO SUCCESS. I PUT THE ENGINE IN NEUTRAL AND GOT A PUSH TO THE SIDE OF THE ROAD. TRIED STARTING THE ENGINE SEVERAL TIMES, IN PARK, WITH NO SUCCESS. VW CALLED A TOW TRUCK. BEFORE ACCEPTING A TOW I TURNED THE IGNITION FULLY OFF AND TRIED RESTARTING THE ENGINE. THIS TIME IT STARTED. I CANCELLED THE TOW. CAR IS RUNNING NORMALLY AGAIN. THIS SUDDEN STOPPING OF MY ENGINE HAPPENED ONE OTHER TIME WHEN THE CAR HAD ABOUT 4000 MILES ON IT. I WAS PULLING OUT OF A PARKING PLACE AND THE ENGINE SHUT OFF AS I WAS PULLING FORWARD AFTER JUST HAVING PUT IT IN DRIVE. I RESTARTED THE CAR AND A FEW SECONDS LATER THE ENGINE STARTED MISFIRING, BUT ONLY FOR A SECOND. THEN IT RAN FINE. NO FURTHER MISHAPS UNTIL MAY 17, 2011 AT 17,500 MILES. I NOTIFIED VW OF THE MISHAP WHEN I TOOK IT IN FOR IT'S FIRST CHECK-UP. VW SAID THEY DIDN'T FIND ANYTHING WRONG AND DIDN'T KNOW WHY IT HAPPENED. I CURRENTLY HAVE A CALL IN TO VW AGAIN, BUT HAVE NOT YET HEARD BACK FROM THEM.

Mileage: 17,500

VOLKSWAGEN 2010 JETTA TDI STATIONWAGON - PULLED TO STOP LIGHT AND CAR JUST SHUT OFF - EVERYTHING ALL ELECTRONICS AND ENGINE. *TR

Mileage: 10,500

ON A 40 DEGREE DAY I DROVE THE CAR ABOUT 1 MILE. AT A TRAFFIC LIGHT IT STALLED. I HAD TO KEEP THE CAR IN PARK UNTIL THE LIGHT CHANGED, THEN I PUT IT IN DRIVE. WHEN THE CAR WAS INITIALLY STARTED IT DIDN'T SEEM RIGHT. IT DIDN'T SEEM TO HAVE POWER OR PICK UP. I NOTICED THE TACHOMETER WAS QUICKLY BOUNCING BETWEEN 1800 RPM DOWN TO 400 RPM PRIOR TO STALLING. CAR HAD HALF A TANK OF DIESEL, OUTSIDE WEATHER CONDITIONS WERE DRY. *TR THE CONSUMER STATED THE STALLING IS STILL ONGOING. THE DEALER BELIEVED THE STALLING WAS A RESULT OF DIFFERENT ADDITIVES IN THE FUEL BETWEEN WINTER AND SUMMER. UPDATED 09/14/11

Mileage: 25,100

MULTIPLE INCIDENTS THAT APPEAR TO BE THE SAME PROBLEM/DEFECT. 1. THE CAR SOMETIMES WILL NOT START FOR SEVERAL MINUTES, AND ONCE IT DOES FINALLY START, HAS A VERY ROUGH IDLE AND STALLS. AFTER SEVERAL TRIES, IT FINALLY STARTS AND RUNS NORMALLY. THIS HAS HAPPENED 7-8 TIMES FROM JULY 2010 UNTIL THE PRESENT. 2. NOW, OVER THE PAST TWO MONTHS, THE CAR TRIES TO STALL OUT WHILE DRIVING ALSO, AND HAS RESULTED IN MY WIFE HAVING TO PULL OFF THE ROAD AND RESTART THE CAR. THIS HAS ONLY HAPPENED TWICE SO FAR, BUT THE STARTING AND ROUGH IDLE PROBLEM CONTINUES TO OCCUR APPROXIMATELY ONCE EVERY COUPLE OF WEEKS. ON ANOTHER NOTE, I WANT TO ENSURE THAT IF ANY RECALLS OCCUR AS A RESULT OF EVERYBODY'S COMPLAINTS, THAT U.S. MILITARY STATIONED OVERSEAS ARE NOT LEFT OUT. MANY OF US PURCHASE THESE U.S. SPEC CARS FROM LOCAL DEALER AGENCIES WHO (RE)IMPORT THE CARS BACK TO EUROPE FOR THIS PURPOSE. OFTENTIMES RECALLS ARE NOT ENFORCEABLE OVERSEAS, HOWEVER, THIS IS A VOLKSWAGEN AND THERE ARE PLENTY OF AUTHORIZED VW DEALERS IN GERMANY, AND IN EUROPE AS A WHOLE.

Mileage: 5,000

I PURCHASED A 6-SPEED MANUAL TRANSMISSION JETTA-TDI AT THE END OF DECEMBER OF 2009. I HAVE BEEN DRIVING MANUAL TRANSMISSION CARS SINCE 1975, AND I WAS UPSET THAT MY CAR WAS STALLING EITHER JUST STARTING OUT IN FIRST OR IN THE LOWER RPM RANGE OF THE LOWER GEARS WHEN TURNING AND MOVING THROUGH INTERSECTIONS OR TRYING TO GO UPHILL WHEN THE RPMS WERE IN THE LOWER RANGE. KEEPING THE RPMS UP A BIT SEEMS TO HAVE HELPED, AS I AM NOT HAVING IT STALL AS MUCH AS BEFORE. I ALSO NOTICED WHAT SEEMED LIKE A SLIGHT HESITATION OR JERKING WHEN CRUISING . IT WOULD BE JUST FOR A SPLIT SECOND AND THEN BE GONE MY ACCIDENT OCCURRED WHEN I WAS PARALLEL PARKING ON A HILL. I WENT TO BACK UP A BIT TO STRAIGHTEN OUT MY CAR AND IT STALLED, ROLLING FORWARD INTO THE CAR PARKED IN FRONT OF ME. FORTUNATELY, NO ONE WAS INJURED. DAMAGE WAS MINOR, BUT WAS SUBMITTED TO MY INSURANCE COMPANY. AT THIS POINT I WAS JUST BLAMING MYSELF FOR NOT BEING ABLE TO ADJUST TO THE DIFFERENCE OF CLUTCHING WITH A DIESEL ENGINE BECAUSE I COULDN'T FIGURE OUT HOW TO EXPLAIN IT. THEN A HEARD 2 RADIO REPORTS ABOUT THE COMPLAINTS BEING FILED. I CALLED VW OF AMERICA WHO LISTENED TO MY STORY. THEY TOLD ME THAT IN ORDER TO BE COMPENSATED FOR MY ACCIDENT, THAT I WOULD HAVE NEEDED TO HAVE HAD THE CAR TOWED IMMEDIATELY TO A DEALERSHIP AND HAD IT DIAGNOSED. SHE SUGGESTED THAT I TAKE IT TO BE DIAGNOSED. I TOOK IT TO THE DEALER WHO KEPT IT FOR TWO DAYS AND COULD NOT FIND ANYTHING WRONG. A WEEK LATER, I WAS COMING TO A STOP FOR A RED LIGHT AND THE RPMS BEGAN TO FLUCTUATE LIKE IT WAS GOING TO STALL AND THEN IT WOULD COME BACK TO NORMAL RPMS. WHEN I STARTED TO DRIVE IT WAS A LITTLE ROUGH, THEN SMOOTHED OUT. I CALLED VW OF AMERICA WHO RECOMMENDED THAT I TAKE IT BACK TO THE DEALER. I AM WAITING FOR THEM TO RETURN MY CALL. I HAVE ALSO 3 INTERMITTENT PROBLEMS WITH MY AM RADIO CUTTING OUT--ARE THE PROBLEMS CONNECTED?

Mileage: 10,500

I WAS DRIVING MY 2010 VW JETTA WITH MY HUSBAND AND 6 YR OLD DAUGHTER, UNDER NORMAL WEATHER CONDITIONS APPROACHING AN INTERSECTION, ABOUT TO TURN LEFT ACROSS THE INTERSECTION WHEN MY VEHICLE JUST DIED. IT WAS TOWED INTO WHERE I PURCHASED IT SEEING AS IT WAS ONLY 90 DAYS OLD AND THEY HAVE HAD IT SINCE. THERE HAS BEEN NO FORMAL DIAGNOSIS, I WAS TOLD IT "COULD BE ELECTRICAL" AND SOME ELECTRICAL WIRES WERE CLEANED AND REPLACED. *TR

Mileage: 7,500

WHILE DRIVING ON INTERSTATE, WITHOUT WARNING OR CHANGE OF THROTTLE, ENGINE SLOWED NOTICEABLY. UNABLE TO MAINTAIN HIGHWAY SPEED WITHOUT HIGH FUEL CONSUMPTION AND DANGEROUSLY SLOW ACCELERATION. DASHBOARD LIGHT INDICATED PROBLEM WITH GLOWPLUG (DIESEL ENGINE) AND CHECK ENGINE LIGHT STAYED ON. TOOK TO LOCAL DEALER NEXT DAY; TECH REPLACED "PRESSURE PIPE" (FAULTY CHARGE PRESSURE SENSOR ON HIGH PRESSURE FILTER PUMP) AND "FLASHED" ECM. ENGINE'S ACCELERATION STILL BELOW WHAT IT WAS PRIOR TO EVENT. *TR

Mileage: 19,637

VW JETTA TDI 2010. ON FOUR OCCASIONS THE CAR HAS COMPLETELY DIED WHILE MOVING SLOWLY. (5 TO 20 MPH) EVERYTHING IN THE CAR STAYED ON. I HAD TO TURN THE KEY OFF. PLACE THE CAR IN PARK AND RESTART THE CAR. THERE WAS NO INDICATION OF ANY PROBLEMS BEFORE OR AFTER THE CAR STALED OUT. NOTHING IN THE CAR TURNED OFF OR ON, EXCEPT THE RADIO AFTER I TURNED THE KEY TO THE OFF POSITION. ALSO WHILE DRIVING DOOR LOCKS STARTED TO CLICK OPEN AND CLOSED AT 65 MPH. AFTER 10 MIN OF RANDOM CLICKING THE DOORS LOCKED AND STAYED LOCKED. AIRBAG LIGHT CAME ON WHILE DRIVING. THE LIGHT WENT BACK OFF AFTER 20 MIN OR SO. HAS NOT COME BACK ON. TRANSMISSION IS GENERALLY SMOOTH, HOWEVER AT RANDOM IT IS VERY ABRUPT, EVEN DURING GRADUAL OR STEADY ACCELERATION/DECELERATION. CAR HAS ONLY ONE DRIVER. HAS ONLY EVER HAD CORRECT FUEL. VARIOUS OTHER ELECTRICAL PROBLEMS BEGAN AT 300 MILES. ALL PROBLEMS ARE RANDOM. VW CONTINUALLY DISMISSES ME. IT IS GOING INTO SHOP AGAIN ON MONDAY. FROM THE SOUNDS OF IT THEY DO NOT EXPECT TO DO ANYTHING TO FIX THE CAR. JUST DRIVE IT A FEW DAYS AND SEE IF A PROBLEM HAPPENS. CAR HAS PUT ME IN THE MIDDLE OF INTERSECTION WITH NO CONTROL. *TR

Mileage: 41,200

TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 65 MPH SHE HEARD A THROBBING NOISE COMING FROM THE SPEAKERS AND ALL OF THE INTERIOR LIGHTS STOPPED FUNCTIONING. SHE WAS ALSO UNABLE TO USE THE RADIO. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE AND SHUT OFF. UPON RESTARTING THE VEHICLE IT WOULD FUNCTION NORMALLY. THE FAILURE CONTINUED TO OCCUR INTERMITTENTLY. SHE ALSO STATED THAT SHE WOULD ATTEMPT TO CHANGE THE RADIO STATION BUT THE RADIO WOULD INTERMITTENTLY DISPLAY A MESSAGE READING "NO CD" OR "NO MAGAZINE". A FEW MONTHS LATER WHILE DRIVING APPROXIMATELY 10 MPH THE VEHICLE STALLED. UPON RESTARTING THE VEHICLE IT FUNCTIONED NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON 3 OCCASIONS WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS 10,000.

Mileage: 100

WHILE PARKING A JETTA 2010, THE CAR WAS ALMOST STOPPED THEN RAPIDLY ACCELERATED. BRAKE WAS ON, BUT THE CAR ACCELERATED EXTREMELY FAST, COULD NOT STOP THE VEHICLE. THE VEHICLE SLAMMED INTO A BRICK WALL. THE AIRBAGS DID NOT DEPLOY. *TR

Mileage: 7,000

I BOUGHT THE 2010 JETTA SPORTWAGEN TDI MANUAL RECENTLY, AND I HAVE NOTICED THAT THE HORN HAS A ABOUT 1 TO 2 SECOND DELAY. THIS IS SOMETHING UNUSUAL ESPECIALLY WHILE DRIVING AT HIGHWAY SPEEDS AND YOU WANT TO WARN SOME OTHER DRIVERS. THIS UNUSUAL SITUATION LEADS TO EXTRA WORKLOAD AND STRESS. COULD BECOME TROUBLESOME AND HAZARDOUS. *TR

Mileage: 530

2010 VW JETTA WOLFSBURG SHUT DOWN WHILE IN OPERATION ON A HIGHWAY WHILE UNABLE TO GET SAFELY OUT OF THE WAY OF TRAFFIC. ENGINE SHUT OF AND I WAS UNABLE TO RESTART THE ENGINE WITH THE KEY. WITH THE CAR IN NEUTRAL AND IN PARK THE ENGINE WOULD NOT TURN OVER. I EVENTUALLY REMOVED THE KEY AND REINSTALLED IT. AT THIS POINT THE ENGINE TURNED OVER AND STARTED. TOOK THE CAR TO THE VW DEALER AND IT WAS DETERMINED THAT THE IGNITION CONTROL MODULE IN THE STEERING COLUMN WAS DEFECTIVE. HOWEVER IT WAS NOT A CONSTANT FAILURE AND THE CAR COULD STOP RUNNING AT ANY TIME. OTHER DEFECT WAS THE WIPER MOTOR STOPPED OPERATING AT APPROXIMATELY 1800 MILES. THIS WAS ALSO REPLACED BY THE DEALERSHIP. *TR

Mileage: 4,746

2010 VW SPORTWAGON DSG STALLED AT TRAFFIC SIGNAL. HD TO SHIFT INTO PARK AND TURN IGNITION OFF LOCKING STEERING WHEEL, AND THEN BACK ON TO RESTART ENGINE. *TR

Mileage: 5,925

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT WAS REVERSING 5 MPH FROM A RESIDENTIAL DRIVEWAY WHEN THE EPS AND MALFUNCTION INDICATOR WARNING LIGHTS ILLUMINATED ON THE DASHBOARD. THE DEALER ADVISED THERE WAS A DEFECT IN THE ELECTRICAL WIRING AND RE-ROUTED THE WIRING. ON A SEPARATE OCCASION WHILE ATTEMPTING TO START THE VEHICLE, THE STEERING WHEEL LOCKED AND THE CONTACT WAS UNABLE TO TURN THE KEY IN THE IGNITION. AFTER SEVERAL ATTEMPTS, SHE WAS ABLE TO START THE VEHICLE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND THERE WERE NO REPAIRS. THE FAILURE RECURRED THREE TIMES. AT A LATER DATE, WHILE SITTING IDLE WITH THE BRAKE DEPRESSED, THE VEHICLE BEGAN TO ROLL AWAY. THE CONTACT THEN ADDED MORE PRESSURE TO THE BRAKE PEDAL BUT THE VEHICLE DID NOT STOP. THE VEHICLE WAS SHIFTED INTO PARK BUT TO NO AVAIL. THE CONTACT THEN UTILIZED THE EMERGENCY BRAKE BUT THE VEHICLE CONTINUED TO ROLL, GRADUALLY COMING TO A STOP BEFORE LIGHTLY CRASHING INTO ANOTHER VEHICLE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED BUT WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE APPROXIMATELY 4,500. UPDATED 11/16/10. *LJ

Mileage: 4,500

2010 JETTA TDI (DIESEL) - AT LESS THAN 3,000 MILES, THE CAR BEGAN STALLING WHEN ACCELERATING FROM A COMPLETE STOP. THIS HAS OCCURRED AT LEAST SIX TIMES. HAVE TO RELEASE FOOT FROM ACCELERATOR AND RE-APPLY IN ORDER TO GET CAR TO MOVE AHEAD; SOMETIMES IT TAKES MULTIPLE ATTEMPTS TO GET THE CAR TO MOVE. ONCE POWER IS ESTABLISHED, THE CAR LURCHES FORWARD AT FULL POWER. THE CAR CURRENTLY HAS LESS THAN 6,500 MILES. THE STALLING HAS OCCURRED WITH ONCOMING TRAFFIC HEADING TOWARD US AND CREATES A VERY DANGEROUS SITUATION. CAR HAS BEEN TO DEALERSHIP SEVERAL TIMES FOR OTHER MINOR ISSUES, AND IS CURRENTLY AT DEALERSHIP UNDERGOING MORE RESEARCH AND WORK RELATED TO THIS PROBLEM. ANOTHER PROBLEM WHICH STARTED AT AROUND 5,000 MILES WAS WHEN I PUT THE CAR IN GEAR TO DRIVE, I HEARD A RATCHETING-TYPE OF SOUND. THIS HAS HAPPENED AT LEAST THREE TIMES. DEALER CHECKED THIS OUT AND ADVISED NO PROBLEM FOUND. *TR

Mileage: 2,500

1. MANUFACTURING DEFECT PROBLEM: THE INSTRUMENTS LIGHTS INTERFERE WITH SEEING THE ROAD AT NIGHT. DESCRIPTION: THE INTENSITY OR BRIGHTNESS OF THE INSTRUMENT LIGHTS ARE TOO HIGH SUCH THAT OBJECTS ON THE ROAD ARE NOT SEEN WELL ON A DARK NIGHT ON AN UNLIGHTED ROAD. THIS IS EVEN WITH MAXIMUM DIMMING OF THE LIGHTS 2. FAILURE IS PRESENT CONTINUOUSLY AS PART OF VEHICLE DESIGN 3. THE MANUFACTURER OF THE VEHICLE STATES THAT NOTHING CAN BE DONE. *TR

CAR'S HORN TAKES UNUSUAL EFFORT TO HONK, AND THERE IS A ONE SECOND DELAY BETWEEN WHEN THE HORN IS PRESSED AND THE SOUNDING OF THE HORN. FOR INSTANCE, THE WHEN DOING THE CUSTOMARY TWO HONKS TO REMIND SOMEONE NICELY TO GO, THE SOUND ONLY BEGINS WELL AFTER COMPLETION OF THE SECOND PRESS. THIS HAPPENED SINCE NEW, AT ALL SPEEDS, ON NO SPECIFIC DATE. (SPECIFIC DATE ONLY TO COMPLETE COMPLAINT) DEALER SAYS: "AS DESIGNED BECAUSE OTHER VEHICLES ON THE LOT DO IT TOO" BUT WILL NOT PROVIDE ANY DOCUMENTATION TO STATE THAT THE HORN WAS DESIGNED TO HAVE A DELAY. WHEN HORN IS NEEDED URGENTLY, DIFFICULT TO GET TO WORK WHILE DRIVING DUE TO EFFORT TO DEPRESS CORRECTLY. *TR

Mileage: 360

CAR'S HORN TAKES UNUSUAL EFFORT TO HONK, AND THERE IS A ONE SECOND DELAY BETWEEN WHEN THE HORN IS PRESSED AND THE SOUNDING OF THE HORN. FOR INSTANCE, THE WHEN DOING THE CUSTOMARY TWO HONKS TO REMIND SOMEONE NICELY TO GO, THE SOUND ONLY BEGINS WELL AFTER COMPLETION OF THE SECOND PRESS. THIS HAPPENED SINCE NEW, AT ALL SPEEDS, ON NO SPECIFIC DATE. (SPECIFIC DATE ONLY TO COMPLETE COMPLAINT) DEALER SAYS: "AS DESIGNED BECAUSE OTHER VEHICLES ON THE LOT DO IT TOO" BUT WILL NOT PROVIDE ANY DOCUMENTATION TO STATE THAT THE HORN WAS DESIGNED TO HAVE A DELAY. WHEN HORN IS NEEDED URGENTLY, DIFFICULT TO GET TO WORK WHILE DRIVING DUE TO EFFORT TO DEPRESS CORRECTLY. *TR

Mileage: 360

TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THERE WAS A MOMENTARY DELAY IN THE VEHICLE HORN RESPONSE. THE DEALER VERIFIED THERE WAS A BRIEF DELAY IN THE HORN RESPONSE BUT WOULD NOT PROVIDE ASSISTANCE WITH REPAIRS. VW CORPORATE INFORMED THE CONSUMER THE HORN WAS DESIGNED WITH THE DELAY. UPDATED EVOQ 10/22/10*JB

Mileage: 50

TL*-THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA SPORTWAGEN. WHILE DRIVING APPROXIMATELY 55 MPH THE HORN WAS ENGAGED REPEATEDLY WITH A DELAY RESPONSE TIME. THE FAILURE OCCURRED AT ANY SPEED BEING TRAVELED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN STATED THAT THE HORN FUNCTIONED NORMALLY. THE MANUFACTURER INFORMED THERE WAS NOT A FAILURE AND THE HORN SOUND WAS DESIGNED WITH A DELAY PERIOD FUNCTION. THE VEHICLE HAD NOT BEE REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE AND CURRENT MILEAGES WERE 800.

Mileage: 800