2010 VOLKSWAGEN JETTA Fuel/propulsion System Problems

Why driving at 55mph the high pressure fuel pump grenaded sending metal shrapnel through the engine causing an immediate engine shut off while still driving. Entire fuel system has shut down as result

Im thinking electrical problems lights windshield wipers air locks windows locks dont work when you turn the car off lights dont go out! there is 6 recalls on this car i need to find out if they have been fixed. It was bought for my daughter and can not give it to her like this

I was driving 75 miles an hour on a major interstate and the car stopped accelerating while I was driving.(major safety issue) I was able to get to the side of the road and the car died and would not start again. The glow plug warning light started flashing as this was happening. I was able to get it towed to a repair shop or they told me the high-pressure fuel pump failed and that it was a catastrophic failure because there was metal from the pump through the whole fuel line.

VEHICLE WILL CUT OUT WHILE DRIVING AT HIGHWAY SPEEDS. THIS HAS BEEN HAPPENING FOR OVER A YEAR. MULTIPLE PARTS HAVE BEEN REPLACED OVER THIS TIME. THE INTERNET HAS MANY CASES OF THIS SAME PROBLEM HAPPENING TO OTHER PEOPLE. VW MUST KNOW ABOUT THIS PROBLEM. THIS IS A VERY DANGEROUS PROBLEM?

Mileage: 55,000

I WAS DRIVING DOWN A BUSY ROAD WHEN I SAW SMOKE COMING OUT FROM UNDER MY HOOD OF THE CAR. I IMMEDIATELY PULLED OVER ONTO A SIDE STREET AND POPPED THE HOOD. THE ENGINE WAS ENGULFED IN FLAMES. I THEN PULLED MY PANICKED 4 YEAR OLD DAUGHTER OUT OF HER CAR SEAT AND TOOK HER ACROSS THE STREET. WE THEN CALLED 9-11 AND THE SHERIFF'S DEPARTMENT AND FIRE DEPARTMENT SHOWED UP TO PUT OUT THE FIRE. I HAD MY CAR TOWED TO A MECHANIC WHERE HE SAYS THE FIRE WAS CAUSED BY A FUEL LINE. THERE IS A RECALL FOR THE SAME YEAR AND MODEL FOR MY CAR BUT IT IS NOT FOR MY VIN# EVEN THOUGH IT'S THE SAME CAUSE AS MY CAR'S FIRE!

Mileage: 70,000

CAR WILL UNPREDICTABLY STALL SOME TIMES, CLOSE THE IGNITION SWITCH AND ENGINE WILL BE ABLE TO START,,, WILL GO IN LIMP HOME MODE WHEN THE GLOW PLUG LIGHT WILL ILLUMINATE AND CHECK ENGINE LIGHT COMES ON FOR DTC P00AF....

Mileage: 5

ABS MODULE HAS FAILED. FUEL PUMP HAS FAILED. 3 DOOR LOCK MODULES HAVE FAILED. RADIO HAS FAILED. FUEL PUMP ISSUES CAUSED BATTERY DRAIN ISSUES.

Mileage: 122,000

WHILE DRIVING ANYTIME THAT WE WOULD SLOW DOWN OR PUT THE VEHICLE INTO REVERSE THE VEHICLE WOULD GO RANDOMLY IN NEUTRAL. IT WAS RANDOMLY THIS WOULD HAPPEN AND BECAME MORE FREQUENT. TOOK IT TO A DEALER AND THEY SAID WE WOULD HAVE TO HAVE THE TRANSMISSION REPLACED SOON. RIGHT BEFORE THIS THEIR WERE ABOUT ANOTHER $3,000 WORTH OF ISSUES WE HAD TO FIX.

Mileage: 120,000

I WAS DRIVING ON THE EXPRESSWAY WHEN A CAR ON THE SHOULDER PULLED OUT WITHOUT SEEING ME. I WENT TO HONK MY HORN AND IT DIDN'T WORK. I LUCKILY SWERVED INTO THE NEXT LANE WITHOUT HITTING THE CAR IN THE NEXT LANE. I FOUND OUT IT'S NOT JUST MY HORN BUT THE COCK SPRING NEEDS REPLACING. NOTHING ON MY STEERING WHEEL WORKS NOW AND MY AIRBAG WARNING LIGHT STAYS ON.

Mileage: 105,000

ON JUNE 6TH, WHILE ROLLING UP TO AN INTERSECTION, THE GLOW PLUG SENSOR LIGHT FLASHED, AND THEN CAR STALLED. IT WOULDN'T START AGAIN. IT WAS EXTREMELY DANGEROUS AS THE MPH ON THE ROAD IS 50, AND THE CAR WAS NOT IN A GOOD POSITION TO BE MOVED TO THE SIDE OF THE ROAD. TONS OF CARS PASSING VERY FAST AT 9:30 PM. WE HAD IT TOWED TO THE DEALERSHIP, WHO FOUND METAL IN THE FUEL. THEY DIAGNOSED IT AND SAID THE FUEL PUMP HAD DIED. DUE TO THE EMISSIONS SCANDAL, VW GAVE US AN EXTENDED EMISSIONS WARRANTY, WHICH THANKFULLY COVERS THE ENTIRE FUEL SYSTEM! WOW! BUT THEN, THE DEALERSHIP SAID THEY TESTED THE FUEL AND SAID IT FAILED THE CONTAMINATION TESTS. I HAVE KEPT A LOG OF MY MILEAGE EVER SINCE I GOT THE CAR. IN FACT, I EVEN SAVED MY LAST FEW RECEIPTS WHICH SHOW I ONLY PUT DIESEL IN MY VEHICLE. THE DEALERSHIP DOES NOT WANT TO HONOR THE WARRANTY BECAUSE THEY ARE BLAMING ME FOR MISFUELING AND CONTAMINATING MY FUEL. IT'S REALLY FRUSTRATING WHEN I HAVE OWNED THE CAR IT'S ENTIRE LIFE AND HAVE NEVER PUT THE WRONG FUEL IN. I CALLED VW CORPORATE AND THEY ARE TRYING TO BLAME ME FOR MISFUELING, TOO. THEY "TALKED WITH THE DEALERSHIP" AND THINK THEIR "FUEL CONTAMINATION TEST" WAS ACCURATE. THE SERVICE MANAGER, ACTUALLY, COULDN'T EVEN TELL ME WHAT THE REASON FOR THE FAILING OF THE FUEL WAS, AND EVEN SAID IT COULD POTENTIALLY BE THE METAL SHARDS FAULT. SO HOW CAN THEY TRY TO BLAME ME WHEN THEY DON'T EVEN KNOW WHY THE TEST FAILED, ESPECIALLY WHEN I HAVE MY LAST 3 RECEIPTS FROM THE GAS STATION SHOWING DIESEL FUEL GOING IN. 10+ GALLONS EACH RECEIPT. I HAD DRIVEN 384 MILES ON THE TANK OF FUEL BEFORE THE VEHICLE STALLED. WITH SUCH DELICATE HIGH PRESSURE FUEL PUMPS AND COMMON RAIL INJECTOR, IT WOULD HARDLY TAKE MUCH CONTAMINATION TO CAUSE THE HPFP TO BREAK. I HAVE EVEN CONTACTED THE GAS STATION I LAST FILLED UP AT, AND THEY HAVE HAD ZERO COMPLAINTS ABOUT BAD FUEL.

Mileage: 134,556

ENGINE STALLS OUT AS IF IT IS GETTING NO FUEL. IT HAPPENS WHEN IT IS STATIONARY, IN MOTION AND ON CITY STREETS ON OCCASIONS AND VERY DANGEROUS. SEEMS LIKE SOMETHING WRONG WITH THE FUEL PUMP.

Mileage: 55,000

OCCASIONALLY THE CAR WILL STALL AND SURGE CREATING A JOLT AT VARIABLE SPEEDS BUT ALWAYS WHILE IN MOTION. USUALLY WHEN ACCELERATING FROM IDLE BUT SOMETIMES DURING HIGHWAY DRIVING.

Mileage: 96,000

VEHICLE STALLS WHILE IN MOTION ON A STATE HIGHWAY BUT COASTING TO A STOP AT A TRAFFIC SIGNAL. CLUTCH PEDAL WAS FULLY DEPRESSED. HAS HAPPENED ABOUT 5 TIMES BETWEEN JULY 1, 2017 AND AUGUST 29, 2017. THIS VEHICLE IS A DIESEL. FUEL PUMP MIGHT BE LOOSING POWER. WEATHER WAS DRY. AIR AND FUEL FILTERS ARE NOT DIRTY. THEY WERE RECENTLY REPLACED.

Mileage: 190,000

LATERAL SPACING BETWEEN ACCELERATOR AND BRAKE PEDAL TOO NARROW. THIS SITUATION CAUSES THE DRIVER TO PUSH THE ACCELERATOR PEDAL WHEN REQUIRING BRAKING. ON AT LEAST ONE OCCASION THIS CAUSED ME TO IMPACT A STATIONARY VEHICLE DIRECTLY IN FRONT OF ME. THIS IS A DANGEROUS CONDITION THAT IS AGGREVATED WHEN LARGER FOOTWEAR IS WORN, THIS CONDITION SHOULD BE INVESTIGATED, AS IT AN UNACCEPTABLE PRESENTS A SAFETY RISK

Mileage: 95,000

DRIVING ON INTERSTATE HIGHWAY FOR GREATER THAN 30 MINUTES, THERE WAS ONSET OF STRONG RAIN CONDITIONS AT ABOUT 30 MINUTES OF DRIVING TIME -- THE EPC LIGHT CAME ON AND THE ABILITY TO ACCELERATE WAS LOST. SYMPTOMS OF DOWNSHIFTING WERE NOTED JUST PRIOR TO ONSET OF ISSUE. DEPRESSING THE ACCELERATOR RESULTED IN RPM INCREASE WITH NO ACCELERATION IN RELATIVELY FAST TRAFFIC (>50MPH). WAS ABLE TO PULL OFF SAFELY AND SHUT VEHICLE OFF. VERY DANGEROUS SITUATION IN HIGH SPEED/STRONG RAIN CONDITIONS. EPC LIGHT TURNED OFF AFTER SHUTOFF AND RE-START, AND I ASSUMED A SLIP ON WET SURFACE. RESTARTED AND ATTEMPTED TO REJOIN TRAFFIC. TRAVELED LESS THAN 50 FEET AND EPC LIGHT RE-LIT WITH NO SLIP, FOLLOWED IMMEDIATELY BY LIGHTING OF THE 'CHECK ENGINE' LIGHT. SAME LACK OF ACCELERATION AND INCREASED RPM WITH DEPRESSING THROTTLE PEDAL WAS NOTED. TURNED OFF ENGINE ON SHOULDER AGAIN AND RESTARTED AFTER FIVE MINUTE PERIOD IN ATTEMPT TO GET HOME AND WAS ABLE TO VERY CAREFULLY/SLOWLY MERGE BACK INTO TRAFFIC WITH CHECK ENGINE LIGHT AND EPC LIGHT LIT FOR ENTIRETY OF TRIP HOME (>50 MILES). VEHICLE DROVE FOR ADDITIONAL APPROXIMATELY 50 MILES WITHOUT SYMPTOMS ONSET. VEHICLE CURRENTLY HAS APPROXIMATELY 50K MILES AND IS DRIVEN ONCE EVERY WEEK OR TWO WEEKS. ALL SERVICE IS PERFORMED REGULARLY. I RESEARCHED THIS SYMPTOM SET ONLINE, ONLY TO FIND HUNDREDS OF COMPLAINTS SIMILAR TO MINE ACROSS THE SPECTRUM OF VW MODELS INDICATING NO PRECISE DIAGNOSIS RELATIVE TO THESE SYMPTOMS COINCIDING WITH THOUSANDS OF DOLLARS OF REPAIRS IN ATTEMPT TO RECONCILE. I DO NOT CARE TO SPEND THOUSANDS OF DOLLARS ATTEMPTING TO REPAIR AN ISSUE THAT CANNOT BE IDENTIFIED USING A 'TRIAL AND ERROR' METHOD ON A VEHICLE THAT KBB VALUES AT LESS THAN 5K. BASED ON MY LIMITED RESEARCH, THIS VERY DANGEROUS ISSUE SHOULD BE SOME SORT OF RECALL. I HAVE RESEARCHED RECALLS ON MY PARTICULAR VEHICLE AND HAVE NOTED NOTHING RELATIVE.

Mileage: 50,500

WHILE DRIVING TO WORK ON A VERY BUSY INTERSTATE MY 2010 VW JETTA TDI HAD A CHECK ENGINE LIGHT COME ON, IMMEDIATELY FOLLOWED BY MY CAR STUTTERING AND SHUTTING OFF IMMEDIATELY. AFTER NEING TOWED TO THE DEALER, I WAS INFORMED THE ENTIRE FUEL SYSTEM HAD TO BE REPLACED AND THAT THIS WAS A MAJOR ISSUES WITH VW DIESELS (ESP. YEARS 2009 & 2010). THE HPFP HAD BECOME SUCH A PROBLEM THAT THE MANUFACTURER EXTENDED THE WARRANTY FOR THE FUEL SYSTEM TO 120K MILES OR 10 YEARS. MY MILEAGE WENT OVER THE ALLOTTED AMOUNT BY 5K MILES BUT AFTER MANY CALLS TO VW CUSTOMER SERVICE THEY REFUSED ANY HELP, THEY WOULD NOT COVER THE $5,000 REPAIR, THE $3,000 IN PARTS OR ANYTHING. THEY REFUSED ANY TYPE OF HELP EVEN THOUGH THEY MOST CERTAINLY COULD HAVE ASSISTED ME. IT IS WELL KNOWN THAT THE FUEL PUMP IS POOR, EVEN THE REPLACEMENT PUMPS HAVE A HUGE FAILURE RATE YET VW DOES NOTHING TO ASSIST THEIR CUSTOMERS. THEY HAVE FAILED TO PRODUCE A HPFP THAT DOES NOT BREAK DOWN AND THEN THEY MAKE IT THE CUSTOMERS FAULT BY NOT RECALLING THE PART. THESE FUEL SYSTEMS SHOULD HAVE BEEN REPLACED AS A RECALL BEFORE THEY CAUSE THE CAR TO SUDDENLY STOP ON A BUSY INTERSTATE. I AM THANKFUL THAT I WAS NOT INJURED BUT I AM FURIOUS THAT I AM JUST ONE OF MANY THAT HAVE WENT THROUGH THIS AND BEEN OFFERED NO HELP. WE ARE LEFT TO PAY THE PRICE, ONE THAT RUNS ANYWHERE FROM $5,000-$9,000. THAT IS AN UNACCEPTABLE REPAIR COST TO A VEHICLE WITH UNDER 125K MILES, AND IT HAPPENS AS SOON AS 6K. THE ENGINEERS AT VW SHOULD BE HELD ACCOUNTABLE FOR THEIR POOR DESIGN, INABILITY TO CORRECT IT AND ABANDONMENT OF THEIR LOYAL CUSTOMERS. VW HAS SHOWN A COMPLETE DISREGARD FOR HUMAN LIFE BY FAILING TO PROPERLY ADDRESS THIS ISSUE.

Mileage: 125,000

IGNITION SYSTEM KEEPS FAILING. CAR KEYS GET STUCK AND CAR WON'T TURN OFF AND HAVING A HARD TIME TUNING THE KEY TO START THE CAR. EACH TIME THE CAR IS PARKED AND THE STEERING LOCK IS DISENGAGED.

Mileage: 119,268

CAR SUDDENLY UNABLE TO ACCELERATE BEYOND 30 MPH. CAR GENTLY DRIVEN TO DEALERSHIP WHERE CAR DIED AND WAS UNABLE TO START. DEALERSHIP HAS INVESTIGATED AND FOUND METAL SHARDS FROM FUEL FILTER HAVE MIGRATED THROUGHOUT THE FUEL SYSTEM. COST OF REPAIR $5400. CAR IS PART OF VW BUYBACK PROGRAM. DEALER REFUSED TO BUY BACK VEHICLE WITHOUT REPAIR STATING VEHICLE MUST BE " ABLE TO GET TO DEALERSHIP ON ITS OWN'. I DROVE VEHICLE TO DEALER. DEALER REFUSES TO WORK WITH ME ON BUYBACK. NOW FORCED TO PAY FOR EXPENSIVE REPAIR. DEALER STATE REPAIR " EXPECTED DUE TO HIGH MILEAGE" I HAVE ALWAYS HAD HIGH MILEAGE VEHICLES AND HAVE NEVER BEFORE HAD METAL IN FUEL LINE DUE TO FUEL FILTER FAILURE.

Mileage: 126,000

DIESEL FUEL FILTER IS CLOGGING UP AND WAS TOLD THAT IT REQUIRED REPLACEMENT AT A COST OF $7,000.00.

Mileage: 88,000

WHILE ON A CITY STREET AT STOPPED AT A STOP LIGHT MY VW JETTA TDI MADE A FUNNY NOISE AND SHOOK. THEN IT ACTED LIKE IT WANTED TO STALL, THE GLOW PLUG LIGHT CAME ON. THE STOP LIGHT CHANGED AND I WAS ABLE TO PULL INTO A PARKING LOT. WHEN I PULLED INTO A PARKING SPOT BEFORE I COULD TAKE THE CARE OUT OF GEAR, IT STALLED. I WAS NOT ABLE TO GET THE CAR TO START AGAIN. I WAS TOLD BY VW OF SAN BERNARDINO THAT THIS WAS A KNOW ISSUE WITH THE HIGH PRESSURE FUEL PUMP. THE RECALL UPDATE WAS PREFORMED BACK IN 2014 TO PREVENT THE INCORRECT FUEL FROM BEING PLACED INTO THE VEHICLE. I AM A LONG TIME DIESEL OWNER AND HAVE NEVER PLACED THE INCORRECT FUEL INTO THE CAR. I BELIEVE THERE IS A DEFECT IN THE DESIGN OR MATERIAL RELATED TO THE HIGH PRESSURE FUEL PUMP.

Mileage: 160,000

MY CAR STALLED WHILE DRIVING IT WAS TOWED TO THE DEALERSHIP WHERE I WAS INFORMED THAT THERE WAS AN EXTENDED WARRANTY ON THE HIGH PRESSURE FUEL PUMP ASSOCIATED WITH MY CAR MAKE AND MODEL. I WAS THEN INFORMED THAT MY CAR WAS NOT COVERED UNDER THE EXTENDED WARRANTY BECAUSE I DID NOT HAVE A MISFUEL GUARD INSTALLED. I NEVER RECEIVED ACTUAL NOTICE THAT I WAS TO INSTALL A MISFUEL GUARD UNTIL THE DAY MY CAR STALLED AND HAD TO BE TOWED TO THE DEALERSHIP. THE DEALERSHIP RAN A FUEL TEST WHICH REVEALED THAT THERE WAS NO IMPROPER FUEL IN MY CAR, THUS, EVEN IF THE MISFUEL GUARD HAD BEEN INSTALLED, MY FUEL PUMP WOULD HAVE STILL FAILED. I HAVE CONTACTED VOLKSWAGEN AS WELL AND THEY ALSO INFORMED ME THAT BECAUSE I DID NOT HAVE THE MISFUEL GUARD INSTALLED, I WAS UNABLE TO BE COVERED UNDER THE WARRANTY, EVEN THOUGH THERE WAS NO IMPROPER FUEL LOCATED IN MY CAR. I AM EXTREMELY FRUSTRATED THAT EVEN THOUGH THERE WAS NO USER ERROR, I AM BEING STUCK WITH THE BILL ($5,000) DUE TO VOLKSWAGEN'S DEFECTIVE PART.

HIGH PRESSURE FUEL PUMP FAILED WHILE DRIVING ON THE FREEWAY 60 MPH CAR SUDDENLY LOST POWER AND LUCKILY I WAS IN THE SLOW LANE AND WAS ABLE TO PULL OVER TO SHOULDER

Mileage: 180,000

I BOUGHT THIS CAR IN MAY 2015 DUE TO THE AWESOME FUEL ECCONOMY PAIRED WITH SUPPOSED GREAT RELIABILITY.THE HIGH PRESSURE FUEL PUMP WENT OUT AROUND OCTOBER 2015. I WAS HEADED TO WORK AND THE ENGINE STARTED SKIPPING JUST FOR A SHORT TIME. I DROVE TO WORK WITHOUT ANY MORE ISSUES. WHEN I WAS LEAVING WORK, THE ENGINE STARTED RUNNING REAL ROUGH SO I PULLED OVER AND I HEARD A SQUEALING/RATTLING NOISE FROM AN AREA AROUND THE TIMING COVER. THE ENGINE STALLED. I STARTED IT BACK UP AND AFTER MAYBE 10 SECONDS IT STALLED AGAIN AND WOULDN'T START BACK UP. I TOWED THE CAR TO A VW SPECIALIST SHOP AND THEY DIAGNOSED THE ISSUE AS A FAILED HIGH PRESSURE FUEL PUMP AND REQUIRING REPLACEMENT OF THE ENTIRE FUEL SYSTEM. I HAD THE CAR TOWED TO A VW DEALERSHIP AND THEY'RE DIAGNOSTIC WAS THE SAME. THEY SENT OUT A FUEL SAMPLE AND IT FAILED FOR LUBRICITY. I EXPECTED VW TO COVER THIS SINCE THIS WAS A KNOWN VW ISSUE. THE CAR SAT AT A DEALERSHIP FOR OVER A MONTH BEFORE HAVING TO TOW IT BACK HOME. THE REPAIR WILL COST AROUND $5,600. I WOULD FIX IT MYSELF BUT THE PARTS ALONE CAN BE $3,000 TO $4000. I PURCHASED THIS CAR IN MAY 2015, SO ONLY GOT TO DRIVE IT FOR FIVE MONTHS. I HAVE LOST ALL FAITH IN THE RELIABILITY AS WELL AS THE CONFIDENCE THAT VW WILL FIX ANY ISSUES THAT ARE DUE TO FAULTY PARTS. THERE HAVE BEEN SEVERAL CASES WITH FAULTY HIGH PRESSURE FUEL PUMPS FROM 2009 TO PRESENT. THERE WAS AN INVESTIGATION BEFORE. HTTP://WWW-ODI.NHTSA.DOT.GOV/ACMS/CS/JAXRS/DOWNLOAD/DOC/UCM475595/INCR-EA11003-61863.PDF

Mileage: 85,000

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP AND THE FUEL INJECTORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V621000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 115,000. THE VIN WAS NOT AVAILABLE.

Mileage: 115,000

WHILE EXCELERATING FROM A RED LIGHT MY CAR WENT INTO "LIMP MODE" AND LOST MOST OF ITS POWER. I COULD NOT DRIVE FASTER THAN 40 MPH OR 2400 RPM. I CONTACTED VW DEALER AND THEY INSTRUCTED ME TO DRIVE THE VEHICLE IN WHICH WAS ONLY 8 MILES FROM MY HOUSE. ENROUTE TO DEALERSHIP MY CAR LOST ALL POWER AND SHUT OFF IN THE MIDDLE OF THE ROAD. I COULD NOT START THE VEHICLE AND HAD TO GET IT TOWED TO THE DEALERSHIP. UPON INSPECTION, IT WAS FOUND THAT MY HIGH PRESSURE FUEL PUMP HAD FAILED WHICH CAUSED MY TURBO TO ALSO FAIL. THE FUEL IN THE TANK WAS NOT CONTAMINATED, THIS WAS JUST A FAILURE OF THE SYSTEM.

Mileage: 59,450

I AM UNABLE TO OPEN THE GAS FILLER FLAP TO FILL MY GAS TANK WITH GAS. THE FILLER FLAP USUALLY OPENS USING THE CENTRAL LOCKING SYSTEM IN CAR OR THE KEY POD. NEITHER ACTIVATES THE FILLER FLAP NOW. THIS IS A SERIOUS SAFETY ISSUE WHICH VOLKSWAGEN DOES NOT HAVE A SOLUTION FOR.

Mileage: 76,000

CAR IN SHOP FOR APPROXIMATELY 11 DAYS. ALTHOUGH CAR OUT OF WARRANTY, FIXED WITH AUTHORIZATION FROM VW OF AMERICA AS A "WARRANTY" REPAIR AT NO CHARGE TO ME. BAD FUEL NOT AN ISSUE (TESTED). HPFP AND ALL MAJOR FUEL SYSTEMS/LINES CLEANED OR REPLACED. HIGH PRESSURE FUEL PUMP FAILURE.

Mileage: 37,800

DEALERSHIP PERFORMED 90K MILE CHECKUP. ALSO ASKED THEM TO DETERMINE IF CEL P0472 WAS COVERED BY WARRANTY. THEY CONFIRMED CODE, AND SAID NOT COVERED UNDER ANY WARRANTY. THE ALSO ADVISED THE CAR IS SHOWING INTERMITTENT CODE OF P0638 FOR THROTTLE ACTUATOR CONTROL (BANK 1). WRITTEN ON THE ESTIMATE BY VW DEALERSHIP IS "TECHNICIAN NOTED THAT WHILE DRIVING VEHICLE INTO THE SHOP, VEHICLE HAD NO THROTTLE CONTROL AND WOULD NOT INCREASE IN ENGINE SPEED. TECHNICIAN RECOMMENDS REPLACING THE THROTTLE BODY AND EXHAUST PRESSURE SENDER. TECHNICIAN RECOMMENDS CUSTOMER NOT TO DRIVE VEHICLE --VEHICLE WILL AT SOME POINT STOP DRIVING (MOVING) - IT COULD STOP MOVING AT ANY POINT, INCLUDING CROSSING A INTERSECTION". I HAVE NOT HAD ANY ISSUES WHATEVER WITH MY THROTTLE, BUT DUE TO THEIR DOCUMENTATION, IT APPEARS THERE IS A SAFETY ISSUE HERE DESERVING OF A MANDATORY SAFETY RECALL.

Mileage: 89,494

MY 2010 VW JETTA TDI IS THROWING CHECK ENGINE LIGHT CODES OF P0472 AND P0471. BOTH OF THESE HAVE TO DO WITH EXHAUST PRESSURE SENSORS AND I THINK THIS IS AN ENVIRONMENTAL ISSUE AND SHOULD BE SUBJECT TO A MANDATORY RECALL. THE LOCAL VW DEALERSHIP DENIES ANY RECALL WOULD COVER THESE CEL CODES.

Mileage: 84,482

UNDER NORMAL DRIVING CONDITIONS, CAR LOST ALL POWER, COMPLETELY STALLED IN FLOWING TRAFFIC ON A 2 LANE HIGHWAY AND WOULD NOT RESTART.

Mileage: 123,000

HPFP, HIGH PRESSURE FUEL PUMP FAILURE, IN MOTION ON CITY STREET STOPPED RUNNING, WILL NO LONGER START.

Mileage: 128,300

FUEL LINE #2 FAILED AFTER RECALLED REPAIR ON FUEL LINE #2 WAS PERFORMED. FUEL WAS SPILLING ONTO HOT ENGINE. I THINK THE ORIGINAL RECALL WAS NHTSA CAMPAIGN ID NUMBER : 11V490000. LOOKS TO ME THAT CAUSE OF FAILURE WAS SAME AS COVERED IN RECALL-VIBRATION FATIGUE.

Mileage: 48,000

THE CAR LOST POWER WHILE GOING UPHILL AND WOULD ONLY REACH SPEEDS OF ABOUT 20MPH ON A 40MPH ROAD. THE CAR CHECK ENGINE LIGHT HAD COME ON ABOUT A MONTH BEFORE. I WAS TOLD THERE WAS A PROBLEM WITH THE HIGH PRESSURE FUEL PUMP AND IT WOULD NEED TO BE REPLACED BUT THE CAR WOULD BE SAFE TO DRIVE UNTIL IT STOPPED POWERING UP TO TOP SPEED.

Mileage: 113,600

YEAR: 2010 BUILD DATE: AUG 2009 MAKE/MODEL: JETTA SPORTWAGEN TDI TRANNY: 6M MILEAGE: (ACTUAL MILES AT TIME OF PROBLEM OR WHEN PROBLEM BEGAN) 57,500 DIESEL FUEL SOURCE: SHELL AND CHEVRON ADDITIVES: NOPE PROBLEM: TOOK MY TDI TO AN INDEPENDENT. FIRST TIME EVER (ALWAYS DEALER SERVICED). HAD A CHECK ENGINE LIGHT COME ON. CODE WAS A FUEL PRESSURE SENSOR. REPLACED. CAR WOULD NOT START. FOUND RUST IN FUEL FILTER CANISTER. FOUND RUST ON THE IN-TANK PUMP. REPLACED ALL THREE PUMPS, CANISTER, FUEL LINES '*THE INDEPENDENT TOOK IT ONE PIECE AT A TIME AS TO NOT OVERCHARGE. ULTIMATELY, REPLACING THE HPFP SOLVED THE ISSUE. IN FACT, THE FUEL PRESSURE SENSOR THEY ORIGINALLY REPLACED THEY PUT BACK IN AND IT WORKED, SO THEY RETURNED THE ONE FROM THE DEALER. DEALER: CHARLES MAUND, AUSTIN, TX STATUS: SINCE I HAD MY WORK DONE AT AN INDEPENDENT, VW OF AMERICA IS SCOFFING AT PAYMENT AS NOTED UNDER THE EXTENDED WARRANTY REPAIR BECAUSE THE FUEL WAS NOT TESTED BY SOMEONE AT VW. I STILL HAVE THE SAME TANK OF FUEL AS IT HAD WHEN IT WENT IN, BUT THEY REFUSE TO TEST IT CITING THAT I COULD HAVE PUT ANYTHING IN THERE. I HAVE RECEIPTS FOR MY LAST TANK OF DIESEL, AND MILEAGE/CURRENT TANK LEVELS TO PROVE THAT IT IS THE SAME. CAR HAS HAD ALL THE REQUIRED FACTORY WARRANTY INCLUSIONS, LIKE THE STICKERS AND THE FILLER TANK GUARD. WHAT'S MORE, AT 56,000 MILES (THREE MONTHS AGO) I HAD THE 60K MAINTENANCE DONE AT THE DEALER. DEALER SAYS THEY REPLACED THE FUEL FILTER AND THAT THE RUST IN THE CANISTER IS LIKELY BECAUSE OF ALL THE RAIN WE HAD THOSE THREE MONTHS. MY CAR IS GARAGE KEPT AND HARDLY USED, AS YOU CAN SEE FROM THE MILES, BUT THAT IS THEIR STORY. CURRENTLY ASKING TO TALK WITH SENIOR LEVEL CUSTOMER CARE. NOT FEELING GOOD ABOUT THIS, ESPECIALLY WITH EVERYTHING HAPPENING WITH DIESELGATE. OUT OF POCKET COSTS ARE $2600 TO DATE. I HAVE KEPT ALL THE PARTS.

Mileage: 57,600

MY 16 YEAR OLD DAUGHTER WAS DRIVING OUR 2010 VW JETTA CLEAN DIESEL TDI ON THE INTERSTATE AT 65 MPH WHEN SUDDENLY THE GLOW PLUG LIGHT CAME ON AND THERE WAS LOSS OF POWER; SHE PUSHED DOWN ON THE ACCELERATOR BUT TO NO AVAIL. AS THE CAR SLOWED DOWN, SHE WAS ABLE TO TAKE THE NEARBY OFF RAMP AND GET CAR TO THE SIDE OF THE ROAD. BY THE TIME THE CAR WAS COASTING TO THE SIDE OF THE ROAD THERE WAS A TOTAL LOSS OF POWER - STEERING, BRAKES, EVERYTHING. THE CAR WAS TOWED TO THE LOCAL VW DEALERSHIP WHERE THEY INFORMED WITH THE HIGH PRESSURE FUEL PUMP HAD FAILED AND IT WOULD COST $8,000 TO REPAIR. THE VOLKSWAGEN APPROVED MISFUELING GUARD WAS INSTALLED AT THE LOCAL VW DEALERSHIP SOON AFTER WE RECEIVED A LETTER FROM VW REGARDING IT. A WEEK PRIOR WE HAD RECEIVED IN THE MAIL FROM VW THEIR HPFP WARRANTY EXTENSION LETTER. HOWEVER OUR CAR IS AT 131,000 MILES. WE CONTACTED THE VWOA CUSTOMER CARE GROUP AND EXPLAINED OUR CASE ASKING THEM TO COVER THE COST OF THE REPAIR. WE HAD PURCHASED THE EXTENDED WARRANTY FROM THE VW DEALERSHIP AT THE TIME OF PURCHASE. WE EVEN POINTED OUT THAT WE HAD BEEN LOYAL VW CUSTOMERS OVER THE YEARS - HAVING PREVIOUSLY PURCHASED A JETTA, PASSAT AND BEETLE AND MY WIFE'S FAMILY HAS A LONG HISTORY OF VW PURCHASES. VW RESPONSE WAS THERE WAS NOTHING THEY COULD DO FOR US AS THE WARRANTY ONLY WENT UP TO 120,000 MILES AND WE WERE OVER IT. IT APPEARS BEING A LOYAL VW CUSTOMER IS NOT WORTH ANYTHING TO VW. WE HAVE APPEALED SEVERAL TIMES BUT KEPT GETTING THE SAME RESPONSE - NOTHING THEY COULD DO AND THEY HAVE NOW REFUSED TO FORWARD UP OUR CASE UP IN THE VWOA ORGANIZATION. WE HAVE PUT NOTHING BUT DIESEL INTO THE CAR AND URGE THE NHTSA TO ISSUE A RECALL ON THE HPFP. IT SEEMS TO ME THAT A PART THAT COSTS LESS THAN $1,000 CAN CAUSE $8,000 IN DAMAGES IS POOR ENGINEERING DESIGN. ONE EXPECTS BETTER AND FOR A DIESEL ENGINE TO LAST AT LEAST 200,000 MILES.

Mileage: 131,000

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE AT A STOP LIGHT, AN ABNORMAL NOISE COULD BE HEARD COMING FROM THE ENGINE WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE HESITATED PRIOR TO THE ENGINE FAILURE. THE VEHICLE HAD TO BE TOWED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE ENGINE WAS DEFECTIVE. THE HIGH PRESSURE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

Mileage: 10,000

WHILE DRIVING IN MIDDLE LANE OF THE FREEWAY MY 2010 VOLKWAGEN JETTA TDI LOST POWER AND AND ENGINE LIGHT CAME ON. VEHICLE WAS ALMOST STRUCK BY TRAFFIC WHILE MAKING MY WAY TO THE RIGHT SIDE OF THE ROAD. CAR WAS TOWED TO LOCAL REPAIR SHOP WHERE I LEARNED THAT THE VEHICLE'S HIGH PRESSURE FUEL PUMP HAD FAILED. AFTER RESEARCHING THIS ISSUE I LEARNED FAILURE THIS HAPPENED FREQUENTLY 2009 - 2010 TDI CLEAN DIESEL VEHICLES AND INFORMATION ABOUT THIS PROBLEM IS WELL DOCUMENTED. THIS ISSUE NEEDS TO FIXED BEFORE A SERIOUS INJURY OR DEATH OCCURS.

Mileage: 115,679

THE HPFP FAILED ON MY VEHICLE CAUSING METAL TO CONTAMINATE THE ENTIRE FUEL SYSTEM. VWOA STATES THAT THEY WILL ONLY COVER VEHICLES WITH UNDER 120000 MILES. HOWEVER, MY VEHICLE IS SLIGHTLY OVER THAT AMOUNT. FROM THE RESEARCH I HAVE DONE, THIS PROBLEM HAS EFFECTED A LARGE AMOUNT OF VW TDI OWNERS. SINCE DIESELS ARE PURCHASED FOR THE SOLE PURPOSE OF BEING DRIVEN ON THE HIGHWAY, EXTENDING THE WARRANTY TO 120,000 MILES WILL NOT COVER MOST 5 YEAR OLD DIESELS ON THE ROAD. VW NEEDS TO TAKE RESPONSIBILITY FOR THIS FAILURE AND ISSUE A RECALL TO THOSE IMPACTED BY THIS FAILURE.

Mileage: 157,000

WHILE DRIVING CAR STALLED AND THE GLOW PLUG LIGHT CAMP ON, LUCKILY WE WERE ON OUR STREET AND NOT IN HIGH TRAFFIC AREA. CAR WILL NOT START AND BEING TOLD THAT WE HAVE METAL PIECES IN OUR ENGINE. 8500 FIX FOR A 2010 CAR THIS SHOULD BE COVERED UNDER SOME SORT OF RECALL OR WARRANTY IF THESE HIGH PRESSURE FUEL PUMPS ARE FAULTY. *TR

Mileage: 151,000

WHILE TRAVELING EASTBOUND ON INTERSTATE 82 IN WASHINGTON OUR 2010 JETTA EXPERIENCED A SAFETY-RELATED MALFUNCTION; THE "GLOW PLUG" LAMP ILLUMINATED, THEN THE "SERVICE ENGINE NOW" LAMP ILLUMINATED, FOLLOWED BY AN IMMEDIATE COMPLETE LOSS OF POWER AND THE ENGINE SHUT OFF. AFTER COMING TO A STOP, THE ENGINE WAS ABLE TO BE RE-STARTED AND THE VEHICLE WAS "LIMPED" WITH LIMITED POWER TO WITHIN A MILE OF OVERTURF VOLKSWAGEN IN KENNEWICK, WASHINGTON. THERE THE ENGINE EXPERIENCED ANOTHER TOTAL LOSS OF POWER AND WAS UNABLE TO BE RE-STARTED. THE VEHICLE WAS TOWED TO OVERTURF VOLKSWAGEN AND WE WERE INFORMED THAT THE "HIGH PRESSURE FUEL PUMP" HAD EXPERIENCED A CATASTROPHIC FAILURE, RESULTING IN METAL SHAVINGS FROM THE PUMP ENTERING THE FUEL SYSTEM, CLOGGING THE FUEL INJECTORS, AND STARVING THE ENGINE OF FUEL. WE WERE INFORMED THAT THIS ISSUE IS A DESIGN FLAW AND IS WELL KNOWN TO VOLKSWAGEN, BUT WERE TOLD THAT OUR VEHICLE WAS NOT QUALIFIED TO HAVE THIS "WARRANTY ISSUE" RESOLVED AT VOLKSWAGEN'S EXPENSE BECAUSE OF THE VEHICLE'S "REBUILT" BRANDED TITLE. IT IS MY UNDERSTANDING THAT THIS PUMP FAILURE IS OCCURRING ONLY IN VEHICLES EQUIPPED WITH THIS PARTICULAR PUMP, AND VOLKSWAGEN HAS BEEN REPLACING THEM ON VEHICLES THAT ARE PAST THEIR WARRANTY PERIOD, AT NO COST TO THE CONSUMER. I SEE THIS ISSUE AS A SAFETY ISSUE, NOT A WARRANTY ISSUE, DUE TO THE COMPLETE LOSS OF ENGINE POWER THAT CAN OCCUR WITHOUT WARNING AT HIGHWAY SPEEDS. I SEE NO DIFFERENCE BETWEEN "CLEAN TITLED" VEHICLES AND "REBUILT TITLED" VEHICLES AND THE CHANCE OF THIS PUMP FAILURE OCCURRING WITHOUT WARNING. I WOULD LIKE TO HAVE THIS ISSUE RESOLVED AT VOLKSWAGEN'S EXPENSE, DUE TO THE DESIGN FLAW OF THE VEHICLE'S HIGH PRESSURE FUEL PUMP. THANK YOU.

Mileage: 74,000

INCIDENT OCCURRED WHEN APPROACHING AN INTERSECTION. ENGINE DIED AS IF THE CAR RAN OUT OF FUEL. TRIED TO RESTART THE CAR BUT THE CAR WOULD NOT TURNOVER. IT WOULD ONLY CRANK. ACTED LIKE IT RAN OUT OF FUEL BUT THERE WAS HALF A TANK OF FUEL.

Mileage: 286,000

HIGHWAY DRIVING, GLOW PLUG LIGHT STARTED FLASHING, STARTED LOSING POWER, THEN STALL. MANAGED TO COAST OFF ONTO AN EXIT RAMP. MECHANIC TOWED, FOUND BATTERY/ALTERNATOR FINE, FUEL PRESSURE FINE, SUGGESTED DEALER REPAIR. VW DEALER SAYS ENTIRE FUEL SYSTEM NEEDS REPLACING: HPFP, FUEL LINES, ETC. NOTED NHTSA INVESTIGATION PENDING ON VOLKSWAGEN FUEL PUMP PROBLEMS FOR SIMILAR MAKE, MODEL, YEAR: NHTSA ACTION NUMBER :EA11003

Mileage: 77,000

PULLED AWAY FROM STOP SIGN INTO TRAFFIC. ENGINE QUIT AS IF FUEL WAS CUT OFF. COASTED TO SIDE OF ROADWAY. CAR WOULD NOT RESTART THOUGH IT DID CRANK. ABOUT A THIRD OF A TANK OF FUEL, 80K SERVICE WAS TWO WEEKS AGO. CAR HAD TO BE TOWED TO SHOP.

Mileage: 80,205

THE CAR STARTED TO MAKE A STRANGE SOUND AND SHORTLY AFTER LOST ALMOST ALL POWER THEN STALLED OUT. THE GLOW PLUG LIGHT WAS FLASHING WHICH INDICATES A SIGNIFICANT PROBLEM. IT RESTARTED BUT STILL HAD NO POWER. I PULLED OVER TO THE SIDE OF THE ROAD WHERE IT STALLED AGAIN AND NOW WOULD NOT RESTART. I HAD THE CAR TOWED TO MY MECHANIC WHERE THEY FOUND THAT THE HPFP HIGH PRESSURE FUEL PUMP HAD FAILED. WHEN IT FAILED IT SELF DESTRUCTED PUTTING METAL SHAVINGS THROUGHOUT THE FUEL SYSTEM. VW'S RECOMMENDED REPAIR IS TO REPLACE THE ENTIRE FUEL SYSTEM AT A COST OF OVER $8000. THIS VEHICLE HAS BEEN METICULOUSLY MAINTAINED AND HAS NEVER BEEN MISFUELED. *TR

Mileage: 74,000

I ENJOYED THIS CAR FOR THE FIRST YEAR FROM THEN ON NOTHING BUT CONSTANT PROBLEMS. THE DAUL MASS FLYWHEEL, THE DIESEL PARTICULATE FILTER #1 AT 98000 MILES WITH A CON ARTIST SERVICE MANAGER AT LAGDON VW IN VERNON CT. TELLING ME I NEEDED ANOTHER ONE 3 WEEKS LATER AND IT WAS MY FAULT AND NOT COVERED WITH VWOA STANDING BY THE DEALER I TOOK THE CAR TO A NON VW REPAIR SHOP AND THEY LAUGHED WHEN I TOLD THEM MY STORY AND HAD THE DIESEL PARTICULATE FILTER FIXED IN 10 MINUTES WITH NO CHARGE. THE CAR PASSED STATE EMISSIONS WITH NO PROBLEM. THE HIGH PRESSURE FUEL PUMP WENT. NOW WITH 6 PAYMENTS LEFT IT NEEDS TOO MUCH TO LIST AND I MAY DEFAULT ON LOAN BECAUSE OF CONSTANT MONEY SPENT ON REPAIRS. THE CREDIT UNION SAYS THEY MAY STOP FINANCING VW TDI'S BECAUSE OF ALL THE COMPLAINTS AND DEFAULTS. *TR

Mileage: 122,000

THE CAR AFFECTED IS A 2010 VW JETTA TDI. EVER SINCE I'VE OWNED THE CAR, IT HAS HAD AN ISSUE WITH RUNNING RUFF OR STALLING OUT. AT 30,426 MILES I HAD THE DEALER LOOK AT THE VEHICLE. THEY RAN A DIAGNOSTIC AND TEST DRIVE WITH NO ISSUES FOUND. THIS ENOUGH FOR IT TO BE NOTICEABLE, BUT NO SYMPTOMS ARE PRESENT. I BROUGHT THE CAR IN AGAIN FOR THE SAME ISSUE ON 12/8/14 AT 83748 MILES, BUT THIS TIME THERE WAS AN ESP ERROR THAT FLASHED IN THE MDI DISPLAY AND THEN WENT AWAY. THE DEALER COULD NOT VERIFY THE CUSTOMER COMPLAINT. THE SERVICE MANAGER ALSO STATED THAT HE HAD A SIMILAR VEHICLE WITH THE SAME PROBLEM AND THE COULD ALSO NOT BE DIAGNOSED. AT THE TIME THE DEALER TOLD ME THAT I COULD HAVE THE SOFTWARE UPGRADED AND THAT WOULD BE A CHARGE TO ME OR I COULD HAVE THE INJECTORS CHANGED OUT AND THAT WOULD BE COVERED UNDER THE EXTENDED WARRANTY. THE WERE CHARGING ACCORDING TO HOW THEY WERE GOING TO FIX THE PROBLEM, NOT ON THE ISSUE ITSELF. VW SENT ME THE PAPERWORK IN APRIL OF 2015 TO GET MY MONEY BACK. THE DEALER RECOMMENDED CHANGING THE MDI DISPLAY, BUT WAS NOT SURE THIS WOULD FIX THE PROBLEM. MY CONCERN IS THAT THERE IS AN ISSUE THAT VOLKSWAGEN CANNOT DIAGNOSE THAT COULD POSSIBLY TURN INTO A SAFETY ISSUE WITH THE CAR STALLING. *TR

Mileage: 30,426

I WAS DRIVING MY 2010 VW JETTA TDI IN A PARKING LOT, SLOWING DOWN AT LESS THAN 5 MPH TO STOP. ALL OF A SUDDEN, THE ENGINE STALLED WITHOUT WARNING. NO WARNING OR CHECK ENGINE LIGHTS CAME ON AT ALL. I HAD TO PUT THE CAR INTO PARK TO RESTART IT. SINCE THIS INCIDENT, THE ENGINE SEEMS TO BE SPUTTERING AT LOW SPEEDS. *TR

Mileage: 112,000

FLEW TO DALLAS TO PURCHASE THIS CAR 2/27/15. DROVE IT HOME 1500 MILES TO LOS ANGELES OVER 2 DAYS. GOT TO EL PASO ON 3/1/15 & GOT INTO AN ACCIDENT TRAVELING AT A VERY SLOW SPEED (15MPH OR LESS) GOING DOWNHILL. MY PARTICULAR ISSUE COMES IN THE WAY OF HOW THE TRANSMISSION BEHAVES GOING DOWNHILL AT HIGH OR SLOW SPEEDS. WHEN THE CARS ECU (ELECTRONIC CONTROL UNIT) SENSES THE CAR GOING DOWNHILL, AND YOU TRANSITION FROM THE THROTTLE PEDAL TO THE BRAKE PEDAL, THE CAR BEHAVES AS IF YOU WERE DRIVING A MANUAL TRANSMISSION DOWNSHIFTING & STAYING IN GEAR. NOW YOU MAY THINK THAT'S NOT A PROBLEM, BUT....SINCE THESE TRANSMISSIONS TECHNICALLY ARE MANUAL TRANSMISSIONS WITH AN AUTOMATIC CLUTCH...IF YOU WERE DRIVING A MANUAL TRANSMISSION CAR & WANTED TO STOP QUICKLY AS I DID TO AVOID HITTING ANOTHER CAR, YOU WOULD PUSH THE CLUTCH IN TO DISENGAGE THE TRANSMISSION FROM THE ENGINE...& THUS CAUSE THE CAR TO LOSE IT'S LOCOMOTIVE FORCE. WELL, THAT IS EXACTLY WHAT THIS CAR DID DURING THE ACCIDENT. THE AUTOMATIC CLUTCH DID NOT DISENGAGE FROM THE ENGINE WHEN SLOWING DOWN TO A STOP, AND, THUS PROVIDED THE MASSIVE LOW END TORQUE THE DIESEL ENGINE PROVIDES EVEN AT VERY LOW ENGINE SPEEDS. SO, THAT WHEN I SAW THE CAR STOPPED IN FRONT OF ME, I RESPONDED WITH HITTING THE BRAKES, TURNING THE IGNITION OFF, AND EVEN SWERVED TO THE LEFT IN AN ATTEMPT TO AVOID HITTING THE BACK OF THE OTHER VEHICLE. I COULD NOT STOP THE VEHICLE IN TIME TO AVOID HITTING THE OTHER CAR. MY BACKGROUND: I'M A 32 YR PRO-AUTOMOTIVE TECH WHO NOT ONLY WORKS ON, DIAGNOSES & REPAIRS ALL SORTS OF VEHICLES USING COMPUTER CONTROLS...BUT, I USED TO TEACH IT AS WELL. SO, AFTER DRIVING THIS CAR NOW FOR SEVERAL WEEKS, &...HAVING RESEARCHED THIS CAR & MULTIPLE OTHER DSG OWNERS COMPLAINTS ONLINE ABOUT THE WAY THESE TRANSMISSIONS SHIFT...I CAN SAY FOR SURE, VW'S THAT USE THESE DSG TRANSMISSIONS IS/ARE A MAJOR ISSUE WHEN IT COMES TO PUBLIC SAFETY. *TR

Mileage: 131,255

WHILE DRIVING, GLOW PLUG INDICATOR FLASHED RAPIDLY, INDICATING ENGINE MALFUNCTION. CAR EXPERIENCED A REDUCTION IN POWER. AFTER PARKING IN PARKING LOT, CAR STARTED UP AND APPEARED INITIALLY OK, BUT THEN EXPERIENCED TOTAL ENGINE FAILURE AFTER DRIVING <300 FEET. CAR WAS TOWED TO MECHANIC. MECHANIC INDICATES THAT METAL FRAGMENTS/FLAKES WERE FOUND DISTRIBUTED THROUGHOUT FUEL SYSTEM/ENGINE, CONSISTENT WITH FAILURE OF HIGH PRESSURE FUEL PUMP. MECHANIC STATED THAT THIS CONDITION WAS CONSISTENT WITH PICTURES/DESCRIPTION FOUND IN TECHNICAL SERVICE BULLETIN 23 14 03.

Mileage: 80,000

VEHICLE LOST POWER AND WENT INTO LIMP MODE, DASH SAID SERVICE ENGINE. CAR DIED A FEW MINUTES LATER AS I TRIED TO LIMP IT TO THE DEALER AND IT WOULD NOT RESTART. I HAD TO TOW THE VEHICLE AT MY OWN EXPENSE BUT VOLKSWAGEN DID PAY FOR A COMPLETELY NEW FUEL SYSTEM. CAUSE OF THE PROBLEM WAS A FAILURE OF THE DIESEL HIGH PRESSURE FUEL PUMP. THERE ARE THOUSANDS OF CASES OF THIS SAME PROBLEM DOCUMENTED HERE: HTTP://FORUMS.TDICLUB.COM/SHOWTHREAD.PHP?T=299854 VOLKSWAGEN NEEDS TO BE HELD ACCOUNTED FOR A DEFECT IN THEIR COMMON RAIL DIESEL CARS IF THERE ARE THIS MANY PROBLEMS. *TR

Mileage: 52,207

MY HUSBAND LEFT FOR WORK AND GOT ABOUT 1/4 MILE FROM THE HOUSE AND WAS NOT ABLE TO ACCELERATE ABOVE 30 MILES PER HOUR. THE GLOW PLUG LIGHT WAS FLASHING ALONG WITH THE ENGINE LIGHT. MY HUSBAND WENT ABOUT A MILE TOTAL BEFORE RETURNING HOME. HE LET THE CAR SIT FOR ABOUT AN HOUR AND TRIED TO START THE CAR. THE CAR WOULD NOT TURN OVER AND THE GLOW PLUG LIGHT WAS FLASHING BUT NOT THE ENGINE LIGHT (THIS TIME). AFTER SEVERAL MORE ATTEMPT TO START THE CAR IT STARTED BACK UP. HE DECIDE TO DRIVE IT TO THE DEALERSHIP, WHERE WE PURCHASED IT, TO DIAGNOSE THE PROBLEM. THE DEALER SHIP IS 30 MILES FROM OUR HOUSE. HE MADE IT ABOUT 20 MILES AND THE CAR DIED WHILE MAKING A TURN AT A STOP LIGHT. THE LIGHT TURNED RED, AS MY HUSBAND WAS STILL TRYING TO START THE CAR. IT WAS STALLED IN THE MIDDLE OF THE INTERSECTION. I WAS FOLLOWING MY HUSBAND IN ANOTHER CAR AND HAD TO STOP IN THE MIDDLE OF THE ROAD WITH MY HAZARDS ON SO CARS WOULD NOT HIT US AND GO AROUND. AFTER SEVERAL TRIES OF STARTING THE CAR HE WAS ABLE TO GET IT STARTED JUST LONG ENOUGH TO PULL TO THE SIDE OF THE ROAD. THE CAR DIED AGAIN. AT THIS POINT WE HAD TO PUSH THE CAR TO A PARKING SPOT (DOWN A DEAD END ROAD) AND CALL A TOW TRUCK. THE CAR WAS TOWED TO THE CAR DEALER SHIP THAT WE PURCHASED THE CAR. IT HAS BEEN AT THE CAR DEALERSHIP OVER A WEEK WITH NO NEWS OTHER THAN THE HIGH PRESSURE FUEL PUMP IS BAD AND SHRAPNEL HAS GOTTEN INTO THE ENGINE. *TR

Mileage: 100,300

2010 JETTA TDI (DIESEL) STALLED WHILE DRIVING SLOWLY ON RESIDENTIAL ROADS AND WOULD NOT START AGAIN. CAR WAS TOWED TO DEALERSHIP WHERE METAL FRAGMENTS WERE FOUND THROUGHOUT FUEL SYSTEM DUE TO FAILURE OF HIGH PRESSURE FUEL PUMP (HPFP). VW OF AMERICA PAID FOR ENTIRE FUEL SYSTEM TO BE REPLACED (~$7000). OWNER IS SURE THAT VEHICLE WAS FILLED WITH CORRECT FUEL. *TR

Mileage: 23,000

WHILE DRIVING HOME FROM WORK, ABOUT 30 MINUTES INTO A 40 MINUTE DRIVE, DRIVING ABOUT 30 MPH, IN 16 DEGREE F WEATHER, MY VEHICLE, A DIESEL WITH A 6 SPEED MANUAL TRANSMISSION SUDDENLY STALLED. I WAS ABLE TO ENGAGE THE CLUTCH, GO TO A LOWER GEAR, RELEASE THE CLUTCH AND RE-START THE ENGINE. WITH THE ENGINE BUCKING AND HESITATING, I WAS ABLE TO DRIVE THE REST OF THE WAY HOME. THE NEXT MORNING, THE VEHICLE WOULD NOT START. I HAD IT TOWED TO A VW REPAIR SHOP WHERE THEY FOUND A COMPLETELY BLOCKED INTERCOOLER, FULL OF ICE. DOING SOME RESEARCH, I HAVE FOUND THAT VW HAS A TSB TO CORRECT INTERCOOLER ICING, WHICH INVOLVES REPLACING THE ORIGINAL FACTORY UNIT WITH A NEW INTERCOOLER DESIGN. AS I LOOKED ON VW FORUMS, I FOUND THAT MANY DRIVERS HAVE HAD SIMILAR UNPREDICTABLE FAILURE DUE TO INTERCOOLER ICING. WHEN I REQUESTED VW CORRECT THIS DESIGN FLAW AT THEIR EXPENSE, THEY REFUSED, CLAIMING THE VEHICLE IS OFF WARRANTY. I WOULD LIKE NHTSA TO LOOK INTO THIS, AS I FEEL VW NEEDS TO EITHER MAKE A SAFETY RECALL, OR CORRECT THE PROBLEM ON ANY CAR ON WHICH IT OCCURS. THIS PROBLEM STRIKES ME AS SIMILAR TO THE RECENT GM IGNITION KEY FAILURE ISSUE. THANK YOU FOR YOUR CONSIDERATION. *TR

Mileage: 68,000

WENT TO START AND LOUD CLUNK NOISE & ENGINE WOULD NOT TURN OVER. SEVERAL PIECES IF ICE WERE FOUND IN TURBO INTERCOOLER AREA. IN SHOP NOW. KNOWN DESIGN DEFICIENCY THAT VW NEVER INFORMED US ABOUT. $1800 TO IMPLEMENT TECH BULLETIN WITH NO REIMBURSEMENT FROM VW, THAT IS IF ENGINE IS NOT RUINED. *TR

Mileage: 140,000

MY HUSBAND BROUGHT MY CAR IN FOR ROUTINE MAINTENANCE TO THE VW DEALER IN FEB 2014 INCLUDING A TIMING BELT CHANGE. HE ALSO DISCUSSED A "HARD START- NO START" ISSUE I WAS HAVING. THE SERVICE REPRESENTATIVE SAID TO MAKE SURE THE GLOW PLUG LIGHT GOES OUT BEFORE TRYING TO START (I'VE BEEN CAREFULLY WATCHING WITH EACH START SINCE THAT TIME AND THERE IS NO RELATIONSHIP BETWEEN THE LIGHT AND THE VEHICLE STARTING ISSUE). TODAY (5 MARCH 2014), I HAD A REPEAT OF THE SAME PROBLEM I'VE HAD 3 TIMES THIS WINTER: CAR STARTS FINE IN THE AM EVEN DURING BELOW ZERO TEMPERATURES, I DRIVE TO WORK AND LET IT SIT FOR 3-8 HOURS. CAR WILL NOT START, REGARDLESS OF AIR TEMP. IT TAKES 4-8 ATTEMPTS TO START THE CAR INCLUDING "PUMPING THE FUEL" PEDAL. I BELIEVE THIS IS A KNOWN AS A "HARD START- NO START" INTERCOOLER ISSUE AND IS ADDRESSED IN THE FOLLOWING VW TECHNICAL BULLETIN -- HTTPS://DRIVE.GOOGLE.COM/FILE/D/0B162-SX2NN5LUZBIDG9HCVR6NUU/EDIT?USP=SHARING. *TR

Mileage: 110,000

I WAS DRIVING MY 2010 JETTA SPORTWAGEN TDI ON A TWO LANE STATE ROAD AT 45MPH. THE CAR WAS FUELED TWO DAYS PRIOR WITH DIESEL (I AM THE ORIGINAL OWNER AND HAVE NEVER MISFUELED) PURCHASED AT THE FORT KNOX ARMY AIR FORCE EXCHANGE SERVICES STATION. THE CAR'S GLOW PLUG CAUTION LIGHT ILLUMINATED AND AN AUDIBLE CHIME SOUNDED AS THE RPM DROPPED TO BETWEEN 1000-1400 AND AN IMMEDIATE DECELERATION OCCURRED IN TRAFFIC. THE CAR WOULD NOT ACCELERATE AND THE ENGINE SHUT DOWN APPROXIMATELY 100 METERS LATER. I HAD TO PUSH THE VEHICLE TO A GAS STATION IN ORDER TO CLEAR THE ROADWAY. VEHICLE WAS TOWED VIA FLATBED TO VOLKSWAGEN DEALERSHIP FOR TROUBLESHOOTING. THE SERVICE TECHNICIAN INFORMED ME THAT THE HIGH PRESSURE FUEL PUMP FAILED AND SENT METALLIC SHAVINGS/MATERIAL THROUGH MY FUEL SYSTEM AND THAT THE REPAIRS WILL BE VERY COSTLY. RESEARCHING FURTHER REGARDING THE MATERIEL FAILURE REVEALED THAT THERE IS A SYSTEMIC PROBLEM WITH HPFP FAILURES IN MODEL YEAR 2009-2010 VOLKSWAGEN GOLF AND JETTA TDI VEHICLES. AT THIS TIME, I DO NOT KNOW IF THIS COSTLY REPAIR IS GOING TO BE COVERED BY VOLKSWAGEN OF AMERICA UNDER WARRANTY FOR A FAULTY PUMP. THE FAILURE DID NOT OCCUR DUE TO ANY FAULT OF MY OWN AND I AM THANKFUL THAT IT DID NOT HAPPEN WITH PASSENGERS AT HIGHER SPEED IN MORE TRAFFIC DUE TO THE IMMEDIATE LOSS OF POWER TO MY DRIVETRAIN. *TR

Mileage: 130,000

THE CAR STALLED GOING DOWN THE ROAD IN TRAFFIC AS I LOST POWER STEERING AND BRAKING. ALMOST CAUSED A WRECK EXCEPT I PULLED THE EMERGENCY BRAKE. THE ENGINE CODES PULLED WERE P0191 AND P0087. THIS LED MY MECHANIC TO DISCOVERING THIS IS A WELL KNOWN ISSUE FOR THESE 2010 VOLKSWAGEN TDI'S WHERE THE HIGH PRESSURE FUEL PUMP FAILS. SINCE THIS FUEL PUMP HAS A KNOWN HIGH RATE OF FAILURE I'M WONDERING WHAT VOLKSWAGEN IS GOING ABOUT IT. PLEASE CONTACT ME AT [XXX] IF THEY ARE OFFERING ASSISTANCE OR LET ME KNOW WHAT TO DO NEXT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 95,681

PURCHASED A 2010 JETTA SPORTWAGEN TDI IN 2012. PRE-CERTIFIED 2 YEARS OR 24000 MILES. HAD THE ROUTINE MAINTENANCE DONE AS REQUIRED AND SUGGESTED. AUGUST 2014, I PAID $600 TO HAVE THE ROUTINE MAINTENANCE DONE. SEPTEMBER 2014, MY CAR IS DEAD. AS I WAS DRIVING UP A HILL AT 55 MPH MY CHECK ENGINE LIGHT CAME ON AND I LOST POWER. WASN'T SURE I WAS GOING TO MAKE IT HOME. LUCKILY I DID. HIGH PRESSURE PUMP WENT BAD, METAL SHAVINGS FOUND, CLEARLY A DESIGN / ENGINEERING ISSUE. I HAVE SEEN SEVERAL ISSUES WITH THIS ON THE INTERNET. VEHICLE NEEDS TO BE RECALLED. FIRST ESTIMATE IS 5000-6000, I HAVE TAKEN IT TO THE DEALER, SO THE SERVICE DEPT CAN TELL ME WHAT IS WRONG. I AM SURE THEY WILL CHARGE MORE. WORST PART IS I AM 7000 MILES OVER AND DO NOT QUALIFY FOR THE PRE CERT COVERAGE ANYMORE. WORST INVESTMENT EVER! VW SHOULD BE ASHAMED TO NOT HAVE HAD DUE DILIGENCE AND RECALLED FOR THIS ISSUE. THIS MAY COST SOMEONE ELSE THEIR LIFE. *TR

Mileage: 66,000

WHILE DRIVING 60 MPH ON HIGHWAY 95 IN NEEDLES CALIFORNIA THE GLOW PLUG LIGHT CAME ON AND BEGAN TO FLASH. CRUISE CONTROL DISABLED AND THE SPEED OF THE VEHICLE BEGAN TO DECREASE. NO POWER COULD BE FELT WHEN PRESSING THE ACCELERATOR PEDAL AND THE ENGINE RPM BEGAN TO FALL. VEHICLE WAS PLACED INTO NEUTRAL AND COASTED TO SIDE OF THE ROAD. AFTER COMPLETE SHUTDOWN THE VEHICLE WOULD NOT RESTART, UNABLE TO DRIVE. HAD VEHICLE TOWED BY AAA TO THE NEAREST VW DEALER IN HENDERSON NEVADA AND PROBLEM WAS DIAGNOSED AS HIGH PRESSURE FUEL PUMP FAILURE (HPFP). FUEL PUMP WAS DAMAGED AND METAL DEBRIS FROM THE PUMP WAS SENT INTO THE FUEL DELIVERY SYSTEM AND RETURNED TO THE FUEL TANK. ALL FUEL RELATED PARTS WILL REQUIRE REPLACEMENT AND/OR CLEANING TO REMOVE DEBRIS. THE VEHICLE REQUIRED PARTS THAT TOOK APPROX 3 DAYS TO OBTAIN AND ADDITIONAL DAYS TO COMPLETE THE REPAIR. *TR

Mileage: 50,068

VEHICLE WILL STALL GOING FROM REVERSE TO DRIVE OR FROM PARK TO DRIVE. ALSO FROM WHILE ACCELERATING THERE IS SPUTTERING THAT I NEED TO RELEASE THE ACCELERATOR AND THEN APPLY AGAIN TO KEEP IT FROM STALLING. *TR

Mileage: 78,000

ON MY WAY HOME FROM WORK I WAS CRUISING DOWN AT THE INTERSTATE WITH THE CAR ON CRUISE CONTROL. EVERYTHING WAS FINE THE FIRST 45 MINUTES OF DRIVING THEN ALL OF A SUDDEN MY GLOWPLUG LIGHT ILLUMINATED AND STARTED FLASHING MEANING ENGINE MALFUNCTION. MY VEHICLE STARTED LOSING SPEED ALL OF A SUDDEN ON THE INTERSTATE WHICH COULD HAVE EASILY CAUSED A CRASH. LUCKILY I PULLED THE VEHICLE OVER ON THE SIDE OF THE ROAD AND THE VEHICLE JUST STALLED OUT ON ME. NOW VOLKSWAGEN IS SAYING THE HIGH PRESSURE FUEL PUMP SENT METAL SHARDS INTO THE FUEL SYSTEM AND IT ALL NEEDS REPLACED AND THEY WILL CHARGE ME 8000 DOLLARS. I CANNOT BE BLAMED FOR THE FAILURE OF A FUEL PUMP ON A CAR WITH 40000 MILES.I NEVER ALLOW THE TANK TO GO BELOW 1/4 OF A TANK. THERE HAVE MULTIPLE REPORTS OF PEOPLES HIGH PRESSURE FUEL PUMP GOING OUT AND SENDING METAL SHARDS INTO THE FUEL SYSTEM. THIS IS VERY DANGEROUS AND COULD GET SOMEONE VERY HURT OR COULD POSSIBLY RESULT IN DEATH. SOMETHING NEEDS TO BE DONE ABOUT THIS. *TR

Mileage: 41,211

WHILE DRIVING THE 2010 JETTA SPORTWAGEN TDI THE GLO-PLUG LIGHT CAME ON WITH A CHECK ENGINE NOW WARNING. DEALERSHIP WAS CALLED AND THEY SAID BRING IT IN FOR INSPECTION. TWO MILES LATER THE CAR QUIT RUNNING WHILE STOPPED AT A TRAFFIC LIGHT. CAR WAS TOWED TO DEALERSHIP WHO CALLED AND SAID THAT THE HIGH PRESSURE FUEL PUMP - HPFP - HAD EXPERIENCED A CATASTROPHIC FAILURE AND METAL WAS PRESENT IN THE FUEL SYSTEM. A DAY LATER VW AGREED TO REPAIR THE CAR EVEN THOUGH WELL OUTSIDE OF THE WARRANTY PERIOD. EARLY IN THE LIFE OF THE CAR, THE FUEL PUMP LOCATED UNDER THE PARKING BRAKE HANDLE FAILED. AFTER THE FIRST FUEL PUMP FAILURE A FUEL INJECTOR FAILED, FOLLOWED BY 2 MORE FUEL INJECTOR FAILURES. THE HPFP FAILURE WAS THE FINAL FAILURE IN THE FUEL SYSTEM. *TR

Mileage: 139,000

DRIVING AROUND CITY STREET. JETTA BEGAN TO LOSE POWER AND THE GLOW BULB INDICATOR BEGAN FLASHING. AFTER TURNING OFF AND RESTARTING THE CAR I DROVE FOR ANOTHER TWO BLOCKS THEN THE GLOW BULB INDICATOR CAME ON AGAIN PAIRED THIS TIME WITH THE RED BATTERY INDICATOR. AFTER THAT THE CAR ROLLED TO A STOP AND WOULD NOT TURN BACK OVER. *TR

Mileage: 107,000

TRAVELING SOUTH ON HWY 101, 55 MILES NORTH OF SAN LOUIS OBISPO, CA AT AN APPROXIMATE SPEED OF 65 MPH,THE ENGINE LOST POWER, AND THE VEHICLE CAME TO A STOP. THE ENGINE COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO PERRY VOLKSWAGEN IN SAN LOUIS OBISPO, CA. THE VEHICLE WAS DIAGNOSED AS A FAILURE OF THE HIGH PRESSURE FUEL PUMP SENDING SLIVERS OF METAL THROUGHOUT THE FUEL SYSTEM. THE SERVICE REPRESENTATIVE STATED THAT THIS WAS NOT AN UNCOMMON ISSUE WITH THE TURBO DIESEL MODEL AND THAT THEY CURRENTLY HAVE TWO VEHICLES IN THEIR SHOP WITH THE SAME ISSUE. WE HAVE ALWAYS FUELED THE VEHICLE WITH LOWER SULFUR DIESEL FUEL IN CALIFORNIA AND HAVE NEVER FUELED THE VEHICLE WITH GASOLINE. VW PREVIOUSLY HAD A RECALL TO INSTALL A "DEVICE" TO PREVENT FUELING WITH GAS NOZZLES FROM THE SERVICE STATION PUMPS. THE SERVICE REPRESENTATIVE INDICATED THAT VW KNOWS OF THE PROBLEM AND WILL FIX THE VEHICLE AT NO CHARGE. WE ALSO HAVE A 2009 VW JETTA TDI THAT EXPERIENCED THE SAME PROBLEM IN JUNE 2014, WHICH WAS REPAIRED AT COMMONWEALTH VW IN SANTA ANA, CA. I AM REPORTING THAT INCIDENT IN A SEPARATE REPORT. IT IS MY POSITION THAT VW SHOULD BE RECALLING ALL OF THESE VEHICLES TO FIX THE PROBLEM BEFORE IT HAPPENS RATHER THAN FIXING ONE AT A TIME AFTER IT HAPPENS; EXPOSING CONSUMERS TO POTENTIAL FATAL ACCIDENTS ON HIGHWAYS. *TR

Mileage: 76,885

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE FUEL PUMP FAILED WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE FUEL SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,700.

Mileage: 33,700

WAS DRIVING MY 2010 VW JETTA SPORTWAGON TDI AT APPROX. 55 MILES PER HOUR WHEN MY SERVICE ENGINE LIGHT CAME ON AND GLOW PLUGS STARTED FLASHING. CAR BEGAN TO BUCK AS IF NOT GETTING ANY FUEL THROUGH THE SYSTEM. CAR STALLED OUT ON HIGHWAY WITHIN A MINUTE OF THE SERVICE LIGHTS FLASHING AND WILL NOT RESTART. LUCKILY THE CARS BEHIND ME BARELY AVOIDED HITTING ME AS THERE WAS ZERO WARNING. HAD TO BE TOWED TO MY GARAGE, EXPECT DIAGNOSIS TOMORROW BUT AFTER READING UP ON OTHER COMPLAINTS I AM PRETTY SURE THEY WILL REPORT BACK THAT IT IS A HPFP ISSUE AND THE SYSTEM WILL NEED REPLACED. *TR

Mileage: 172,000

I WAS TRAVELING IN RURAL ALABAMA AND MY ENGINE FAILED; I PULLED OVER AND IT WOULD NOT CRANK. IT IS CURRENTLY IN THE SHOP. FUEL PUMP FAILURE. *JS

Mileage: 125,000

WHILE ON THE FREEWAY THE CAR LOST ALL POWER AND DIED. THE CODES INDICATE THAT IT IS THE FUEL PUMP. THIS SEEMS TO BE A COMMON ISSUE ON THE TDI ENGINES. 000135 - FUEL RAIL/SYSTEM PRESSURE P0087 - 000 - TOO LOW FREEZE FRAME: FAULT STATUS: 01100000 FAULT PRIORITY: 2 FAULT FREQUENCY: 1 MILEAGE: 140659 KM TIME INDICATION: 0 DATE: 2118.14.04 TIME: 01:27:53 FREEZE FRAME: RPM: 2208 /MIN INJ. QUANTITY: 21.7 MG/STR (NO UNITS): 5.0 PRESSURE: 1400.0 BAR PRESSURE: 1112.0 BAR TEMPERATURE: 52.2C TANK CONT.: 24.4 L *JS

Mileage: 87,208

THE CAR LOST POWER AND COULD NOT DRIVE FASTER THAN 20 MPH, DROVE IF OFF OF THE HIGHWAY AND INTO A GAS STATION WHERE THE CAR DIED AND COULD NOT BE RESTARTED. TOWED IT TO A VOLKSWAGEN DEALER, THEY REPORTED IT WAS A FUEL PUMP FAILURE AND THAT THE ENTIRE FUEL SYSTEM WOULD NEED TO BE REPLACED AT A COST OF $6100.00. *JS

Mileage: 107,500

I WAS DRIVING ON THE HIGHWAY AND THE CHECK ENGINE LIGHT CAME ON. THE VEHICLE WOULD NOT HOLD SPEED OR ACCELERATE. I PULLED OFF THE HIGHWAY AND THE VEHICLE STALLED OUT AND WOULD NOT RESTART. WE REPLACED THE HIGH PRESSURE FUEL PUMP AND FUSE BOX. THE CAR STILL WILL NOT START AFTER A NEW FUEL PUMP AND FUSE BOX, AND WE HAVE BEEN TOLD THAT THE WIRING HARNESS NEEDS TO BE REPLACED. *JS

Mileage: 70,000

2010 JETTA SPORTSWAGEN TDI APRIL 2012 - 50K MILES - FUEL PUMP SYSTEM FAILURE. VW FOUND METAL SHARDS THROUGHOUT WHOLE SYSTEM, ALL HAD TO BE REPLACED. COST OVER $7,000 PAID FOR BY VW. FUEL WAS TESTED AND FOUND NO FAULT OF DRIVER (I.E., NO GAS). FAULTY FUEL PUMP. FEBRUARY 2014 - 97K MILES - SECOND FUEL PUMP FAILURE. SAME ISSUE, METAL SHARDS THROUGH ENTIRE SYSTEM, ALL HAD TO BE REPLACED. COST OVER $8,000 PAID FOR BY VW. FUEL TESTED AGAIN AND NO FAULT OF DRIVER. HAD TO TOW OUR CAR HOME FROM VACATION SEVERAL HOURS AWAY. THERE SHOULD BE A RECALL FOR THESE CARS. IT'S DANGEROUS TO HAVE YOUR CAR STOP WORKING ALL THE SUDDEN, AND IT WILL LEAVE YOU STRANDED. NOT TO MENTION, YOU CAN ANTICIPATE IT HAPPENING EVERY 50,000 MILES. NOT A DEPENDABLE CAR. *TR

Mileage: 50,448

UPON CHANGING THE FUEL FILTER, THE MECHANIC NOTED THAT THERE WERE VISIBLE METAL PARTICLES IN THE FILTER HOUSING. THIS IS THE SECOND FUEL FILTER CHANGE TO SHOW METAL FILINGS. TWO DIFFERENT CERTIFIED MECHANICS NOTED THAT THIS IS A SYMPTOM OF HIGH PRESSURE FUEL PUMP FAILURE AND IF THE FUEL PUMP FAILS AT HIGH SPEED IT COULD BE A SAFETY HAZARD. VOLKSWAGEN REFUSES TO PROACTIVELY REPLACE THE FAILING FUEL PUMP. *JS

Mileage: 88,112

SUMMARY: WHILE DRIVING ON THE HIGHWAY IN THE HIGH SPEED LANE IN TRAFFIC AT NIGHT IN A UNLIT AREA OF RT 84 IN WILLINGTON CT. GOING TO PICKUP MY TEENAGE DAUGHTER AND HER 2 FRIENDS AFTER A CONCERT CAR WITHOUT WARNING LOST ALL POWER. I HAD TO NAVIGATE THROUGH 3 LANES OF TRAFFIC WITHOUT POWER STEERING OR POWER BRAKES TO THE BREAKDOWN LANE. I MADE IT TO THE BREAKDOWN LANE BUT ENDED UP CLOSE TO THE ROAD IN A RURAL DARK UNLIT PART OF THE HIGHWAY. THE CAR WOULD NOT RESTART AND HAD TO BE LEFT LEAVING ME STRANDED LATE AT NIGHT AND I AM DISABLED WITH DIABETES AND SEVERAL OTHER SERIOUS HEALTH ISSUES.I COULD FEEL MY BLOOD SUGAR WAS DANGEROUSLY LOW WITH NOTHING IN THE CAR TO STABLIZE IT. I HAD PROBLEMS CONTACTING HELP BECAUSE OF THE TIME OF NIGHT AND LACK OF CELL SERVICE IN THAT AREA. UPON FURTHER INVESTIGATION IT WAS FOUND THAT THE PROBLEM WITH THE CAR WAS THE HIGH PRESSURE FUEL PUMP EXPLODED SENDING METAL THROUGHOUT THE ENTIRE FUEL SYSTEM. I THINK IT IS UNACEPTABLE FOR THIS TO HAPPEN WITHOUT WARNING. MY DAUGHTER AND 2 FRIENDS WERE ALSO STRANDED 60 MILES AWAY IN WORCESTER MA.VW IS AWARE OF MANY THOUSAND OF THIS SAME EVENT BUT WON'T RECALL. I THINK THE NTSB SHOULD DEMAND A RECALL. I AM SURE PEOPLE HAVE DIED AND BEEN SERIOUSLY INJURED IN SIMILAR EVENTS. COST OF REPAIR $11,000.00 OR MORE TO REPLACE THE ENTIRE FUEL SYSTEM.I CALLED VWOA FOR SUPPORT AND THEY SAID THEY WOULDN'T COVER THE REPAIR. I THEN CALLED THE DEALER WHO SOLD ME THE CAR VW OF HARTFORD CT. AND THEY WERE RUDE AS THEY TOLD ME I WOULD HAVE TO PAY FOR ANY REPAIRS.I AM LOW INCOME AND WITH MY HEALTH ISSUES I THOUGHT THIS CAR WOULD OUTLIVE ME. I DON'T HAVE THE MONEY TO FIX THIS AND I SHOULDN'T HAVE TO. VW IS COVERING THESE ISSUES EVEN OUT OF WARRANTY TO QUIET THE NTSB BUT WON'T COVER MINE THE POOR DISABLED MAN. *JS

Mileage: 115,996

1WHILE DRIVING ON THE HIGHWAY IN THE HIGH SPEED LANE IN TRAFFIC AT NIGHT IN A UNLIT AREA OF RT 84 IN WILLINGTON CT. CAR WITHOUT WARNING LOST ALL POWER. I HAD TO NAVIGATE THROUGH 3 LANES OF TRAFFIC WITHOUT POWER STEERING OR POWER BRAKES TO THE BREAKDOWN LANE. I MADE IT TO THE BREAKDOWN LANE BUT ENDED UP CLOSE TO THE ROAD IN A RURAL DARK UNLIT PART OF THE HIGHWAY. THE CAR WOULD NOT RESTART AND HAD TO BE LEFT LEAVING ME STRANDED LATE AT NIGHT AND I AM DISABLED WITH DIABETES AND SEVERAL OTHER SERIOUS HEALTH ISSUES. I HAD PROBLEMS CONTACTING HELP BECAUSE OF THE TIME OF NIGHT AND LACK OF CELL SERVICE IN THAT AREA. UPON FURTHER INVESTIGATION IT WAS FOUND THAT THE PROBLEM WITH THE CAR WAS THE FUEL PUMP EXPLODED IN THE FUEL TANK SENDING METAL THROUGHOUT THE ENTIRE FUEL SYSTEM. I THINK IT IS UNACCEPTABLE AND DANGEROUS FOR THE FUEL PUMP TO EXPLODE IN A TANK OF FUEL WITHOUT WARNING. VW IS AWARE OF MANY THOUSAND OF THIS SAME EVENT BUT WON'T RECALL. I THINK THE NTSB SHOULD DEMAND A RECALL. I AM SURE PEOPLE HAVE DIED AND BEEN SERIOUSLY INJURED IN SIMILAR EVENTS. COST OF REPAIR $11,000.00 OR MORE TO REPLACE THE ENTIRE FUEL SYSTEM. UPDATED 11/24/2014 *JS

Mileage: 115,996

I HAD WHAT APPEARS TO BE A FUEL SYSTEM FAILURE. I WAS TURNING LEFT AFTER STOPPING AT A RED LIGHT. I WAS TRAVELING AT @20 MPH. 100 YARDS DOWN THE BLOCK, THE ENGINE LOST POWER, THE CHECK ENGINE LIGHT CAME ON, AS DID THE DIESEL COIL ICON. THE CAR WAS DEAD INSTANTLY. THERE WAS NO WARNING, NO GRADUAL FAILURE, NO TIME TO GET OUT OF THE STREET. PLEASE NOTE, I HAD MY VEHICLE REGULARLY SERVICED AT THE VW DEALERSHIP, INCLUDING INSTALLING THE FUEL INTAKE COUPLING THAT WAS THE SUBJECT OF A RECALL ABOUT A YEAR AGO. THE SERVICE MANAGER SAID THERE WAS SOME BAD DIESEL GOING AROUND IN THE COUNTY WHERE I LIVE, BUT WHEN PRESSED ADMITTED THE BAD FUEL HAD NOT BEEN TRACED TO ANY PARTICULAR BRAND, BUT HAD APPEARED RANDOMLY. HE DID SAY THAT MY ENTIRE FUEL SYSTEM WOULD BE REPLACED ON VW'S DIME, EVEN THOUGH I AM LONG OUT OF WARRANTY, AND THAT IT COULD TAKE 2 DAYS TO A WEEK TO PERFORM THE SERVICE. THERE IS NOTHING ON VW'S WEBSITE ABOUT THIS PROBLEM, NOR ARE THERE REPORTS OF BAD DIESEL FUEL IN THE COUNTY. THE BLOGOSPHERE HAS REPORTS OF PROBLEMS IN THE DESIGN OF THE HIGH PRESSURE FUEL PUMP THAT CAUSES IT TO BREAK DOWN AND SHED BITS OF METAL THROUGHOUT THE FUEL SYSTEM. I AM VERY LUCKY THAT THIS HAPPENED AT 20 MPH ON A TOWN STREET IN THE MIDDLE OF THE MORNING AND NOT AT 65 MPH ON A HIGHWAY WITH LOTS OF TRAFFIC. I AM GLAD VW IS COVERING THE COST OF REPAIRS. BUT I HAVE PERSONALLY RECOMMENDED THIS OTHERWISE TERRIFIC CAR TO MANY PEOPLE, SOME OF WHOM HAVE CHOSEN TO BUY IT. I AM NOW WORRIED THAT SOMEONE MIGHT GET DEAD BECAUSE OF THIS, ESPECIALLY SINCE VW IS EVIDENTLY ONLY CORRECTING THIS DESIGN PROBLEM AFTER AN ENTIRE SYSTEM FAILURE. I AM ALSO UNABLE TO CONFIRM THAT VW ENGINEERS HAVE REDESIGNED THE FUEL PUMP THAT THEY ARE IN THEORY INSTALLING IN MY CAR AS A REPAIR. DO YOU HAVE ANY INFORMATION? *TR

Mileage: 85,000

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE VEHICLE DID RESTART AFTER A FEW ATTEMPTS, HOWEVER, THE VEHICLE DID NOT ACCELERATE ABOVE 50 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE NUMBER TWO FUEL INJECTOR NEEDED TO BE REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 11V490000( FUEL SYSTEM, DIESEL). THE VIN WAS NOT INCLUDED AND THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

Mileage: 98,000

VEHICLE INDICATED A CHECK ENGINE LIGHT, AND FLASHING GLOW PLUG INDICATOR. DRIVING VEHICLE TO REPAIR SHOP, AND VEHICLE SUDDENLY STOPPED IN TRAFFIC AND WOULD NOT RESTART. VERY DANGEROUS SITUATION AS MORNING TRAFFIC WAS HEAVY AND AGGRESSIVE. MANAGED TO GET VEHICLE TO SIDE OF THE ROAD WITHOUT INJURY OR PROPERTY DAMAGE. VEHICLE TOWED TO DEALERSHIP. PRELIMINARY EVALUATION IS FAILED HIGH PRESSURE FUEL PUMP. *JS

Mileage: 75,000

I WAS DRIVING DOWN THE STREET WHEN DASH LIGHTS CAME ON...WITHIN MINUTES I LOST POWER AND EVENTUALLY MY CAR SHUT DOWN. MY HPFP WENT OUT AND HAS SENT SHARDS OF METAL THROUGHOUT THE SYSTEM. APPARENTLY TO THE GRAND TOTAL OF AT LEAST $7500 POSSIBLY MORE. I'VE BEEN READING AND SEE THIS IS AN IS WITH THE VW TDI MOTORS I DRIVE A 2010 VW JETTA TDI... AT THIS POINT THE FUEL SYSTEM NEEDS FLUSHED AND OR REPLACED I'M QUESTIONING THE CONDITION OF THE REST OF MY MOTOR IF METAL PIECES HAVE BEEN FLUSHED THROUGH IT. *TR

Mileage: 62,300

NOTE TO ENGINEERS INVESTIGATING 2009-2010 VW JETTA HIGH PRESSURE FUEL PUMPS: I AM A SEMI-RETIRED AUTOMOTIVE ENGINEER THAT INVESTIGATES INSURANCE CLAIMS. I CURRENTLY HAVE ONE OF THESE ISSUES WITH METAL FLAKES APPEARING ON THE FILTERING SCREEN FOR THE HPFP LOCATED UNDER THE PRESSURE TRANSDUCER. OBVIOUSLY, THIS ISSUE HAS BEEN BUILDING FOR SOME TIME IN ORDER FOR THIS AMOUNT OF METAL FLAKES TO ACCUMULATE (VEHICLE WOULD BARELY RUN--IDLED TO DEALER). THIS IS NOT AFFECTING JUST VW'S. I SEE THE SAME ISSUE IN DODGE, GM, FORD, AUDI, AND MANY OTHER MODELS. THE PROBLEM LIES WITH THE ULTRA-LOW SULFUR FUEL. SULFUR IS A LUBRICATING MOLECULE UNDER HIGH PRESSURE APPLICATIONS. PROBLEMS BEGAN CROPPING UP AFTER SWITCH TO ULTRA-LOW SULFUR FUEL. THE OLDER LOW-SULFUR FUEL WOULD STILL LUBRICATE. THE FIX IS TO EITHER HARDEN THE PUMP FACES TO A MUCH HIGHER DEGREE SUCH THAT NO LUBRICATION IS REQUIRED. OR, ADD A 5% MIX OF BIODIESEL TO THE PETRODIESEL TO RESTORE LUBRICITY TO FUEL. SOME ADDITIVES ALSO ACCOMPLISH THIS SAME LUBRICATING EFFECT. I HAVE NOW HANDLED AROUND 40 CASES OF DIFFERING MAKES WHERE THIS SAME ISSUE CROPS UP. HOWEVER, I ONLY SEE THE CASES WHERE AN INSURANCE CLAIM IS FILED WITH AN INSURANCE CARRIER. IN ALL CASES, I GO BACK TO THE STATION WHERE THE CUSTOMER FUELS THE VEHICLE TO OBTAIN SAMPLE. THIS IS TO RULE OUT CONTAMINATED FUEL BEING DISPENSED AT A FILLING STATION. SO FAR, NO CONTAMINATION FOUND FROM FILLING STATIONS. *TR

Mileage: 40,000

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY LOST ACCELERATION POWER AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE FUEL SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 11V490000 (FUEL SYSTEM, DIESEL). THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.

Mileage: 52,000

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE CONTACT ALSO MENTIONED THAT FUEL WAS SMELLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 58,000. THE VIN WAS UNAVAILABLE.

Mileage: 58,000

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA TDI. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED AND CONTAINED METAL FRAGMENTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

I WAS DRIVING DOWN A RESIDENTIAL STREET, AND SUDDENLY THE ENGINE LIGHT CAME ON AND THE CAR COMPLETELY SHUT DOWN. I WAS ABLE RESTART THE ENGINE, BUT COULD ONLY DRIVE FOR ABOUT 5 YARDS BEFORE THE CAR STALLED OUT AGAIN. DEALERSHIP SAYS THIS IS A FUEL PUMP FAILURE, AND I SEE MANY REPORTS OF THIS WITH THE JETTA TDI MODEL FOR 2010.

Mileage: 23,000

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THE FUEL SYSTEM AND ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

Mileage: 77,000

I HAD A HPFP FAILURE ON MY JETTA WHILE I WAS DRIVING. THE CAR DIED AND WOULD NOT START. I GOT A P0087 CODE OFF THE ENGINE. I HAD THE FUEL TESTED AND IT WAS CLEAN. IT LOOKS LIKE IT'S GOING TO BE A HPFP FAILURE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2010 JETTA TDI. WHILE DRIVING, HIGH PRESSURE FUEL PUMP FAILED CAUSING MAJOR ENGINE DAMAGE DUE TO METAL SHAVINGS IN FUEL SYSTEM. VOLKSWAGEN USED THE CONTAMINATED FUEL EXCUSE BUT COVERED THE NEAR $5000 REPAIR BILL. *TR

Mileage: 45,000

VEHICLE FAILED AFTER IT WAS DRIVEN 200 MILES POST FILL-UP. THE CAR WAS FILLED WITH DIESEL FUEL IN THE MORNING PRIOR TO COMMUTING INTO ST. PETERSBURG AND BACK TO ST. CLOUD, FL, 206 MILES ROUND TRIP. WE WENT OUT TO START THE CAR AGAIN AND IT WOULD NOT START, AND SAID SERVICE NOW. MY WIFE, WHO DROVE THE VEHICLE DURING THE DAY REPORTED NO POWER LOSSES OR IRREGULAR BEHAVIOR WHILE SHE WAS DRIVING THE VEHICLE. VEHICLE WAS TOWED TO DAVID MAUS VW WHERE THE TECH FOUND METAL SHAVINGS IN THE FUEL FILTER AND DIAGNOSED AS HIGH PRESSURE FUEL PUMP FAILURE DUE TO CONTAMINATED FUEL. WE HAVE RECEIPT FROM FILL UP IN THE MORNING SHOWING DIESEL FUEL PURCHASE. *TR

Mileage: 86,000

2010 VOLKSWAGEN SPORTWAGEN TDI. CAR SUFFERED DOZENS OF LOSS OF POWER INCIDENTS, SEVERAL LEFT THE CAR WITHOUT POWER AT FREEWAY SPEEDS. REPEAT VISIT TO DEALER DID NOT RESOLVE PROBLEM, DEALER WAS AGGRESSIVE THAT I WAS MIS-FUELING THE CAR WITH GASOLINE INSTEAD OF DIESEL, WHICH NEVER HAPPENED ONCE (I HAVE FULL RECEIPTS FOR ENTIRE VEHICLE OWNERSHIP). LATEST INCIDENT LEFT ME WITHOUT POWER OR EFFECTIVE STEERING ON I-5 BRIDGE BETWEEN OREGON AND WASHINGTON, NEARLY CAUSING AN ACCIDENT. DEALER AND VW WOULD NOT ANSWER ANY QUESTIONS, AND CLAIMED IF THEY COULD NOT REPRODUCE THE ISSUE, I WAS ON MY OWN. I SUSPECT THE HIGH PRESSURE FUEL PUMP HAD AN INTERNAL DEFECT, THAT DIDN'T LEAD TO COMPLETE FAILURE/DESTRUCTION, BUT WOULD INTERMITTENTLY THROW ERRORS CAUSING THE CAR TO STALL OR LOSE POWER. *TR

Mileage: 5,000

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA TDI. THE CONTACTED STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS CONFIRMED THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS BEING REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

Mileage: 67,000

WE BOUGHT OUR 2010 VOLKSWAGEN JETTA AT JEREMY FRANKLIN IN KANSAS CITY AS OF DECEMBER 2012 WITH APPROXIMATELY 33000 MILES. IN FEBRUARY OF 2013 WHILE DRIVING ON THE HIGHWAY AT 65 MPH THE CAR SUDDENLY SHUTS DOWN WITH NO WARNING. WE TOWED THE CAR TO A LOT AND THE CAR SAT FOR A FEW DAYS AND THEN STARTED AGAIN. WE THEN DROVE THE CAR WITHOUT INCIDENT FOR ANOTHER WEEK, THEN WHILE ON THE HIGHWAY THE CAR SUDDENLY SHUTS DOWN AGAIN. THE CAR AGAIN SAT FOR A COUPLE OF DAYS AND THEN STARTED AGAIN. WE TOOK OUR CAR BACK TO THE DEALERSHIP AND WAS TOLD THEY COULDNT FIND THE SOURCE OF THE ISSUES AND WE WERE INSTRUCTED TO TAKE THE CAR HOME. WE DID AND FOUND OURSELVES AGAIN STRANDED AT A GROCERY STORE PARKING LOT THIS TIME. WE FINALLY TOWED THE CAR BACK TO THE DEALERSHIP WHERE WE PURCHASED THE CAR AND THEY HELD THE CAR FOR TWO AND HALF WEEKS AND AGAIN COULD NOT FIND THE SOURCE OF THE ISSUE. NO ISSUES WERE SHOWING UP ON THEIR COMPUTERIZED DIAGNOSTIC SYSTEM. THE DEALERSHIP FINALLY TOWED THE CAR TO VOLKSWAGEN, WHERE THEY FOUND THE FUEL PUMP AND CRANK WERE BAD ON THE CAR. *TR

Mileage: 37,000

THE VEHICLE HAD DRIVEN FINE ALL DAY WHEN ALL OF A SUDDEN WHEN I PULLED UP TO A STOP SIGN, THE CAR DIED LIKE IT WAS RUNNING OUT OF GAS. I WAS IN THE MIDDLE OF A THE ROAD AT THE STOP SIGN, THE CAR MANAGED TO START AGAIN AND DRIVE ANOTHER COUPLE HUNDRED FEET TO GET IT OFF TO THE SIDE OF THE ROAD. LUCKILY I MADE IT JUST PAST A SET OF RAIL ROAD TRACKS. THE CAR DID NOT START AGAIN AND HAD TO BE TOWED. THE VEHICLE HAD ITS ENTIRE FUEL INJECTION PUMP SYSTEM REPLACED ALONG WITH THE SENSORS. MECHANICS HAVE TOLD ME THAT THE PUMPS SHOULD LAST THE LIFE OF THE ENGINE. *TR

Mileage: 117,936

MY ENGINE STALLED UNEXPECTEDLY. I WAS ABLE TO START THE ENGINE AGAIN BUT THERE HAS BEEN FREQUENT HESITATION WHEN FINDING GEARS. *TR

Mileage: 30,000

CAR STALLED OUT AT THE TRAFFIC STOP LIGHT. ALL ATTEMPTS TO RESTART FAILED. CAR WAS THEN TOWED TO THE NEAREST GARAGE. SUBSQUENT TESTED AND DIAGNOSED BY MECHANICS SHOWED FUEL SYSTEM FAILED TO PRESSURIZED. THE MECHANICS SUSPECTED IT MIGHT BE DUE TO FUEL CONTAMINATION. CHECKED RECEIPT TO VERIFY THAT THE PREVIOUS FILL UP (AT THE SHELL STATION) WAS INDEED DIESEL. CALLED THE STATION TO INFORM OF INCIDENT, AND TO INQUIRE IF ANYONE ELSE INFORMED OF SIMILAR INCIDENT; NONE, WAS THE REPLY FROM THE GAS STATION MANAGER. CURRENTLY, THE CAR IS INOPERABLE, AND THE VW DEALER SERVICE STATION RECOMMEND REPLACING INJECTORS, AND ALL THE FUEL PUMPS. *TR

Mileage: 70,000

MY WIFE WAS TRYING TO MERGE ONTO A BUSY HIGHWAY AND THE MOTOR DIED. SHE WAS ABLE TO COAST TO THE BREAKDOWN LANE. I FEEL THIS COULD HAVE BEEN A DEADLY HAD IT HAPPENED IN FRONT OF A LOADED GASOLINE TANKER TRUCK OR SOMEPLACE WHERE THERE WAS NO BREAKDOWN LANE OR IN THE HIGH SPEED LANE. THIS SHOULD BE A SAFETY RECALL THAT VW SHOULD TAKE SERIOUSLY. *TR

Mileage: 84,000

CAR FAILED TO START WAS TOWED TO HALLMARK VW WHO INFORMED US THAT IT WAS A HPFP FAILURE. RESEARCH SUGGESTS THIS IS AN ONGOING ISSUE AS NHTSA DOES HAVE AN INVESTIGATION INTO THIS ISSUE. AWAITING FUEL SAMPLE FROM ANALYSIS BUT HAVE RECEIPT FROM FUEL IN VEHICLE STATING "DIESEL FUEL". *TR

Mileage: 32,000

ESP ERROR. CAR WOULD NOT START. CONDENSATION IN CHARGE AIR INTAKE SYSTEM CAUSED FAILURE IN ESP SYSTEM AND AIR INTAKE. *TR

Mileage: 39,950

WHILE DRIVING AT 25 MPH NEAR MY HOME GLOW PLUG WARNING LIGHT CAME ON. STOPPED CAR. THEN RESTARTED AND GLOW PLUG LIGHT STAYED ON. SHORTLY THEREAFTER CHECK ENGINE LIGHT CAME ON. I DROVE THE SHORT DISTANCE HOME AND NOTICED SEVERE LOSS OF POWER. DID NOT DRIVE THE VEHICLE AGAIN AND AT FIRST OPPORTUNITY HAD VEHICLE TOWED TO LOCAL DEALERSHIP. ACCORDING TO DEALER VEHICLE SUFFERED A CATASTROPHIC FAILURE OF FUEL SYSTEM AND NEEDS TO BE COMPLETELY REPLACED; THIS INCLUDES BUT NOT LIMITED TO FUEL RAIL, HIGH PRESSURE FUEL PUMP, ALL PIPES AND HOSES, SUBSIDIARY FUEL PUMPS, AND HIGH PRESSURE CLEANING OF FUEL TANK. VOLKSWAGEN HAS ACCEPTED RESPONSIBILITY UNDER LIMITED POWERTRAIN WARRANTY. *TR

Mileage: 46,243

ON FRIDAY JAN. 11, 2013, THE VEHICLE (2010 VW JETTA TDI) IN QUESTION WAS TRAVELING ON AN EXPRESSWAY AT A SPEED OF APPROXIMATELY 50 MPH WHEN SUDDENLY THE GLOW PLUG LIGHT AND CHECK ENGINE WARNINGS TURNED ON THE VEHICLE DISPLAY AND SHORTLY AFTERWARDS THE ENGINE STALLED. THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD BUT NO ACCIDENT OCCURRED BECAUSE THERE WAS NO OTHER TRAFFIC AT THE TIME OF FAILURE. ATTEMPTS TO START THE ENGINE FAILED.VEHICLE HAD TO BE PUSHED TO THE SIDE OF THE ROAD. VEHICLE WAS TOWED TO SERVICE LOCATION TO BE DIAGNOSED AND RESULTS WERE INDICATIVE THAT THE FUEL PUMP FAILED CATASTROPHICALLY RENDERING THE VEHICLE INOPERABLE. EXCESSIVE METAL SHARDS WERE EVIDENT ON THE FUEL FILTER. VEHICLE HAS NOT YET BEEN REPAIRED PENDING A RESPONSE FROM THE MANUFACTURER. SAME VEHICLE STALLED IN TRAFFIC AFTER BOUGHT NEW AT APPROXIMATELY 8000 MILES ON THE ODOMETER IN 2010 BUT ENGINE WAS ABLE TO BE RESTARTED. VOLKSWAGEN DEALERSHIP SERVICE DEPARTMENT PERFORMED DIAGNOSTIC FOR THE 1ST STALLING INCIDENT AND SAID THERE WAS NOTHING WRONG. NO SERVICE WAS PERFORMED TO CHECK FUEL SYSTEM AT THAT TIME. *TR

Mileage: 60,050

THE VEHICLE WAS VALET PARKED. THE VALET ATTENDANT REPORTED THAT THE VEHICLE SHUT DOWN AS SHE WAS DRIVING IT UP THE RAMP OUT OF THE PARKING GARAGE. SHE ALSO REPORTED A KNOCKING SOUND AND THAT THE "CHECK ENGINE" LIGHT WAS ON. UPON ENTERING THE VEHICLE, I WAS UNABLE TO START IT. I HAD THE VEHICLE TOWED TO THE VW DEALERSHIP. THEY TOLD ME THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED AND THAT THEY HAD SEEN OTHER CARS COMING IN WITH THIS SAME PROBLEM. SERVICE DEPARTMENT PAPERWORK STATES: "DEFECTIVE HIGH PRESSURE PUMP-METAL IN SYSTEM" AND "FOUND FAULT P0191." VEHICLE SPEED AT TIME OF INCIDENT IS ESTIMATED BASED ON VALET ATTENDANT'S DESCRIPTION. *TR

Mileage: 34,511

ENGINE SPUTTERED AND QUIT WHILE DRIVING ON THE INTERSTATE AT NORMAL SPEED. WAS ABLE TO COAST TO A STOP SAFELY DUE TO PROXIMITY OF EXIT RAMP. WOULD NOT RESTART. VEHICLE TOWED TO VOLKSWAGEN DEALERSHIP WHERE THEY CLAIMED FUEL CONTAMINATION, RESULTING IN FAILURE OF THE HIGH PRESSURE FUEL PUMP. REPAIRS WERE NOT COVERED BY WARRANTY BECAUSE THEY CLAIMED FUEL CONTAMINATION WAS THE CAUSE. I HAVE THE FUEL RECEIPT FROM THE PREVIOUS FILL-UP WHERE IT SHOWS BP DIESEL WAS USED. I HAVE COMPLETE SERVICE RECORDS AND MAINTAIN THE VEHICLE IN PERFECT CONDITION. THIS IS A SERIOUS PROBLEM WITH THE DESIGN OF VOLKSWAGEN'S FUEL PUMP. *TR

Mileage: 44,200

HAPPENED LAST NIGHT, WITH MY 6 YR OLD DAUGHTER IN THE CAR, AND WIFE DRIVING ON THE FREEWAY! CHECK ENGINE LIGHT, AND FUEL INJECTOR/GLOW PLUG LIGHT BLINKING, CAR SHUTDOWN, BUT FORTUNATELY WAS ABLE TO PULL OFF TO THE SIDE BUT STILL NEXT TO FREEWAY ON/OFF RAMP. CAR WOULD CRANK OVER BUT NOT START. CALLED AAA TOW TO VW DEALER WHERE THE CAR WAS PURCHASED. I DROVE THE CAR EARLIER THAT MORNING ON A FAIRLY LONG TRIP (OVER 100 MILES), AND STARTED NOTICING THE FUEL ECONOMY WASN'T AS GOOD AS I NORMALLY WOULD GET (40 MPG), BUT IT WAS RAINING HEAVY THAT MORNING SO THAT'S WHAT I ATTRIBUTED IT TO, BUT ONLY SEEING 30 MPG AFTER ALL FREEWAY DRIVING WAS SUSPICIOUS TO ME. VW DEALER SAID THE HIGH PRESSURE FUEL PUMP FAILED AND CONTAMINATED THE ENTIRE DIESEL FUEL SYSTEM AND ALL THE PARTS WILL NEED TO BE REPLACED AND FUEL SYSTEM CLEANED OUT. *TR

Mileage: 41,000

THE CAR'S ENGINE STOPPED FUNCTIONING WHILE DRIVING ON I-80 ON THE WAY TO WORK IN THE MORNING. I WAS IN THE FAR LEFT LANE AND HAD TO USE HAZARD SIGNALS TO PULL THE CAR TO THE RIGHT SHOULDER DURING BUSY COMMUTE TRAFFIC. THE ENGINE GLOW LIGHT INDICATOR AND THE MALFUNCTION INDICATOR LAMP WERE ON DURING THE FAILURE. THE CAR DID NOT RESTART AND A TOW TRUCK TOOK THE VEHICLE TO THE NEAREST DEALERSHIP. METAL DEBRIS WAS PRESENT INSIDE OF THE FUEL PUMP AND FUEL FILTER. *TR

Mileage: 26,532

MY 2010 VW JETTA SPORTWAGEN GOT THE GLOW PLUG LIGHT INTERMITTENT FLASH STARTING ON 72K MILES. IN THE COLD MORNING I COULD DRIVE 10-15 MINUTES WITHOUT ISSUE. HOWEVER, ONCE THE GLOW PLUG IS ON, IT COULD NOT EXCEED 40MPH. HERE'S THE DIAGNOSTIC FROM THE DEALERSHIP: 72017 CONFIRM MILE ON, GLOW PLUG LIGHT INTERMITTENT FLASH. PERFORM GUIDED FAULT FINDING, FAULTS TORED P00AF. TURBOCHARGER BOOST PERFORMANCE VISUAL INSPECTION FOUND VACUUM HOSES GOOD. FOLLOWING TEST PLAN, CHECK N75 SOLENOID GOOD. CHECK WIRING TO G581 REF VOLT GOOD. PERFORM GFF FUNCTION TEST VACUUM DIAPHRAM GOOD. FUNCTION TEST N75 GOOD. VACUUM AT 9PSI. CHECK INTERNAL RESISTANCE AT BOOST ACTUATOR POSITION SENSOR OUT OF SPEC. REC REPLACE G581 CHARGE PRESSURE ACTUATOR POSITION SENSOR (WITHIN TURBO ASSEMBLY)... PARTS WILL NEED TO BE SPECIAL ORDERED $1,444.41 + TAX... *TR

Mileage: 72,010

FOUR FAILURES IN FOUR MONTHS.THIS IS A REPEAT FAILURE WITH MY DIESEL FUEL SYSTEM. I PREVIOUSLY REPORTED THE FIRST TWO OCCURRENCES ON THIS SITE. VOLKSWAGEN OF AMERICA HAS NOW REPLACED MY ENTIRE FUEL SYSTEM INCLUDING THE TANK. THIS WAS ONLY AFTER REPEATED REQUESTS AFTER FOUR TIMES TO DEALER FOR SERVICE FOR THIS ISSUE--TOTAL TIME MY CAR WAS IN FOR SERVICE WAS 45 DAYS OVER JULY THROUGH OCT. 19, 2012. I WAS AWARE OF THE FUEL PUMP FAILURE AFTER RESEARCHING GLOW PLUG LIGHT FLASHING TDI AND LIMP MODE IMMEDIATELY UPON THE FIRST TIME THE LIGHTS STARTED TO FLASH ON JULY 6, 2012. I WENT TO DEALER AND THEY COULD NOT DIAGNOSE THE PROBLEM. JULY 17 IT HAPPENED AGAIN THEY FOUND METAL SHARDS IN THE FUEL FILTER AND REPLACED THE FUEL PUMP...I REQUESTED THEY REPLACE ENTIRE FUEL SYSTEM, EXPLAINING TO THE VOA CUSTOMER CARE PERSON THAT METAL SHARDS GO THROUGHOUT THE SYSTEM, DENIED. PICKED UP MY CAR ON JULY 31 (AFTER 15 DAYS IN SHOP). ON SEPT. 17 WARNING LIGHTS/LIMPMODE AGAIN. I AGAIN REQUEST THEY REPLACE ENTIRE FUEL SYSTEM, NO, ONLY THE PUMP IN THE TANK. PICK UP CAR SEPT. 28 (12 DAYS IN SHOP). FOUR DAYS LATER ON OCT. 2, AGAIN WARNING LIGHTS/LIMP MODE. BACK TO DEALER, AGAIN REQUEST VOFA TO REPLACE FUEL SYSTEM. NO ONLY THE FUEL RAIL. DEALER REPLACES FUEL RAIL, TAKES FOR A TEST DRIVE AND IT FAILED ON THEM. FINALLY VOA AGREES TO REPLACE THE FUEL SYSTEM...BUT NOT THE TANK. ONLY CLEAN THE TANK. I REQUEST NEW TANK, VOLKSWAGEN OF AMERICAN TELLS ME I CAN GO INSPECT THE CLEANED OUT TANK...HOW WILL I SEE INSIDE THE TANK...VOA CUST SERVICE TELLS ME THEN I BETTER BRING A FLASH LIGHT. MIND YOU I WAS DEALING WITH THE SAME CUST SERV REP [XXX] THE ENTIRE TIME. THEY DECIDE TO REPLACE TANK. PICK CAR UP OCT. 19 (18 DAYS IN SHOP). WAITING FOR IT TO HAPPEN AGAIN. ONLY A MATTER OF TIME AND HOPE I DON'T GET IN ACCIDENT DUE TO IT. VERY STRESSFUL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

Mileage: 59,500

WHILE DRIVING 65 MPH ON THE FREEWAY IN OAKLAND, CA, THE ENGINE MALFUNCTION LIGHT CAME ON, MY CAR BEGAN TO SLOW DOWN, AND AS SOON AS I EXITED THE FREEWAY THE CAR STALLED AND STOPPED ALTOGETHER, AND WOULD NOT RESTART. I WAS TOWED TO THE OAKLAND VW DEALERSHIP. THEY INFORMED ME THAT THE FUEL PUMP HAD FAILED, AND HAD TO REPLACE THE FUEL PUMP, FILTER, FUEL LINES, ETC. THE DEALER SAID THAT THERE WERE SHARDS OF METAL THROUGHOUT THE FUEL LINES. THIS APPEARS RELATED TO NHTSA ENGINEERING ANALYSIS EA11-003. *TR

Mileage: 32,000

HAD THE VEHICLE SERVICED AT THE 40,000 MILE INTERVAL. METAL FLAKES WERE FOUND IN THE FUEL FILTER. I WAS TOLD OF YOUR INVESTIGATION OF THE HPFP PROBLEMS THAT THIS MODEL HAS BEEN DEMONSTRATING. I WOULD LIKE TO FILE THIS INFORMATION WITH YOU IN CASE THIS FUEL PUMP FAILS. I UNDERSTAND THAT VW HAS BEEN RELUCTANT TO HONOR THEIR WARRANTY. *TR

Mileage: 38,000

THE VEHICLE STALLED IN TRAFFIC. THE VEHICLE WOULD NOT RESTART. IT HAD TO BE TOWED TO A VW DEALER. THE VW DEALER TOLD ME THE PUMP DISINTEGRATED AND SENT METAL FINES THROUGH THE FUEL RAIL CLOGGING THE FUEL INJECTORS. THE DEALER CLAIMS IT WAS DUE TO THE DIESEL FUEL BEING CONTAMINATED. I HAVE DOCUMENTATION THAT ONLY DIESEL FUEL WAS IN THE TANK (FUEL RECEIPTS). THE DEALER DID NOT DO A LAB ANALYSIS ON MY FUEL. THEY SAID IT DIDN'T SMELL RIGHT. *TR

Mileage: 66,253

VEHICLE REGULARLY EXPERIENCES LOSS OF PROPULSION AFTER CRESTING HILLS. VARYING PRESSURE ON THE THROTTLE PEDAL PRODUCES NO CHANGE. INCIDENTS LAST APPROXIMATELY TWO SECONDS BEFORE NORMAL OPERATION RETURNS. DOES NOT STALL. *TR

Mileage: 8,000

I WAS DRIVING ON THE HIGHWAY AND EXPERIENCED AN EXTREME LOSS OF POWER AND FLASHING YELLOW CHECK ENGINE LIGHT. AFTER STOPPING THE VEHICLE STALLED AND WOULDN'T RESTART ON MULTIPLE ATTEMPTS. BROUGHT VEHICLE TO DEALER WHO SAYS IT NEEDS THE ENTIRE FUEL SYSTEM REPLACED, DUE TO METAL SHAVINGS IN THE FUEL DELIVERY SYSTEM CAUSED BY A BAD HPFP. ORIGINALLY VW SAID IT WOULD BE COVERED UNDER WARRANTY, BUT NOW ARE CITING BIOFUEL AS A REASON FOR THE FAILURE. I HAVE USED ONLY B5 WHICH COMPLIES WITH VW'S STANDARD POLICIES BUT THEY HAVE STATED THEY BELIEVE THE REASON TO BE OWNER NEGLIGENCE AND HAVE A HIGHER BLEND THAN B5. I ONLY PUT IN WHAT THE FUEL STATIONS TELL ME THEY HAVE, I DON'T TEST MY FUEL BEFORE I PUT IT IN. THIS SEEMS LIKE A SMOKE AND MIRRORS PLAY BY VW, ATTEMPTING NOT TO PAY THE CLAIM AND TRYING TO HAVE ME SHELL OUT $10K FOR THE REPAIR. SEEMS PRETTY RIDICULOUS FOR A 2YEAR OLD VEHICLE WITH SUCH LOW MILEAGE. *TR

Mileage: 48,169

STOPPED AND FILLED UP VEHICLE WITH DIESEL FUEL AROUND 5 PM 9/16/12. DROVE APPROXIMATELY 10.2 MILES AND THE VEHICLE ENGINE STOPPED. EXACTLY AT THAT MOMENT, THE WARNING 'CHECK ENGINE NOW' INDICATOR PHRASE WAS DISPLAYED IN THE DISPLAY PANEL. IT STAYED ON FOR A FEW SECONDS, AND THEN TURNED OFF, AND THERE WERE NO INDICATOR LIGHTS ON AT ALL THAT WOULD INDICATE LOW OIL PRESSURE OR FUEL OR ANY OTHER SYMPTOM. WE HAD ENOUGH MOMENT TO ROLL TO THE SHOULDER OF THE ROAD TO GET OUT OF THE WAY OF TRAFFIC. ELECTRIC WAS WORKING AS WE WERE ABLE TO ROLL DOWN THE WINDOWS OF THE CAR, THE RADIO WAS ON. PUT THE CAR IN PARK AND TRIED STARTING THE ENGINE. IT WOULD CRANK OVER, BUT NEVER CATCH. EVEN THOUGH WE HAD JUST PUT IN 13.5 GALLONS OF FUEL, THE CAR BEHAVED AS THOUGH IT WERE OUT OF FUEL. I CHECKED THE RECEIPT TO VERIFY DIESEL WAS PUT INTO THE CAR. I ALSO CALLED THE CHEVRON STATION WHERE I PURCHASED THE FUEL TO ASK IF THERE HAD BEEN A MISTAKE OR IF THEY'D HAD OTHER REPORTS OF BAD DIESEL FROM THEIR STATION. THE OWNER OF THE STATION CALLED ME BACK AND LET ME KNOW THAT HE RAN LAB TESTS TO DETERMINE WHETHER OR NOT THEIR WAS CONTAMINATION IN THE FUEL LINES (EITHER FROM GASOLINE OR FROM WATER), AND HE SAID THERE HAD NOT BEEN. CALLED THE VOLKSWAGEN ROADSIDE ASSISTANCE AND THEY SENT OUT A TOW TRUCK TO COLLECT THE CAR AND TAKE IT BACK TO THE DEALERSHIP. *TR

Mileage: 37,610

I WAS TRAVELING APPROXIMATELY 45 MPH IN MY 2010 JETTA TDI WHEN THE CAR SUDDENLY STALLED WITHOUT ANY WARNING. I WAS UNABLE TO NAVIGATE THE CAR TO A SAFE PLACE AND WAS STUCK IN THE MIDDLE TWO LANES. I WAS UNABLE TO RESTART THE CAR AND HAD TO WAIT 40MIN FOR A TOW TRUCK TO ARRIVE. THE DEALERSHIP INDICATED THAT THE FUEL PUMP FAILED. THEY ARE ALSO HAVING TO REPLACE THE FUEL DISTRIBUTOR AND FILTER. *TR

Mileage: 32,000

WHILE EXITING A PARKING AT A STOP SIGN, WHEN ACCELERATING OUT PAST THE STOP SIGN AT APPROXIMATELY 10 MPH THE CAR'S ENGINE SUDDENLY LOST POWER AND DIED. AFTER THE VEHICLE ONCE AGAIN RETURNED TO A COMPLETE STOP, I WAS ABLE TO RESTART THE ENGINE AFTER PUTTING THE CAR INTO PARK. TAKEN INTO DEALERSHIP 10 DAYS LATER FOR SCHEDULE SERVICE AND MAINTENANCE; NOTHING OUT OF THE ORDINARY WAS FOUND. *TR

Mileage: 47,000

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 60 MPH THE VEHICLE STALLED. HE WAS ABLE TO RESTART THE VEHICLE SHORTLY THEREAFTER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER STATED THAT THE FUEL SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGE WAS 119,000.

Mileage: 119,000

FIRST INCIDENCE: DRIVING 45 MPH, GLOW PLUG LIGHT STARTS FLASHING, CAR GOES INTO LIMP MODE. DRIVE SLOWLY HOME. CALL DEALERSHIP, TOLD TO RECYCLE (TURN OFF/ON). IF LIGHT GOES AWAY SHOULD BE OKAY THEY SAID. TOOK TO DEALER TO CHECK OUT TO BE SURE. THEY FOUND NOTHING. A WEEK LATER WAS ON THE HIGHWAY AND NEEDED TO ACCELERATE AND FLASHING LIGHT AND LIMP MODE AGAIN. PULLED OVER, TURNED OFF AND ON. DROVE SLOW TO THE DEALER, CAR VERY SLUGGISH. IT IS AT THE DEALER NOW AND THEY ARE GOING TO REPLACE THE HIGH PRESSURE FUEL PUMP (HPFP). *TR

Mileage: 54,000

MY 2010 JETTA TDI BROKE DOWN ON ME WHILE I WAS THREE HOURS AWAY FROM MY HOME. THE SERVICE REP. SAID HE HAS HAD A FEW CARS COME IN WITH THE SAME PROBLEM. HE STATED IT WAS DUE TO BAD FUEL OR WATER IN THE FUEL LINE. I KNOW I HAD PUT DIESEL IN WHEN I FILLED UP THAT MORNING. HE STATED WE HAD PROBABLY RECEIVED BAD FUEL WHEN WE HAD FILLED UP. WE WERE ON A ROAD TRIP (8HRS ONE WAY) AND I HAD DRIVEN ABOUT 5 HOURS BEFORE IT DIED!!! WE WERE TRAVELING AT APPROX. 65 MPH WHEN THE FLASHING GLOW PLUG LIGHT INDICATOR BEGAN TO FLASH. THE CAR THEN STARTED TO LOSE ACCELERATION AND WE PULLED OVER WHERE THE ENGINE FINALLY SHUT DOWN AND IT WOULD NOT RESTART. I HAD TO HAVE THE CAR TOWED TO THE CLOSEST VW DEALER. THEY ARE REPLACING THE ENTIRE FUEL SYSTEM. HOW AM I SUPPOSED TO KNOW WHAT FUEL STATION HAS GOOD DIESEL? I KNOW THE FAULT WAS NOT MINE. I CAN'T AFFORD TO BE WITHOUT MY CAR AGAIN FOR 2 TO 3 WEEKS. AS SOON AS I GET MY CAR BACK I WILL BE TRADING IT IN EVEN THOUGH I AM UPSIDE DOWN ON MY LOAN. I LOVED MY TDI BUT WITH THIS ISSUE ALWAYS BEING A THREAT I WILL NOT BE ABLE TO RECOMMEND THIS CAR TO ANYONE. VW NEEDS TO FIX THIS ISSUE. *TR

Mileage: 28,000

CHECK ENGINE LIGHT CAME ON WHILE DRIVING JETTA TDI TO/FROM WORK. TOOK IT TO DEALER AND THEY REPORTED IT WAS THE HIGH PRESSURE FUEL SENSOR (VEHICLE STORING FAULT P0191). THEY REPLACED THE SENSOR (THINKING IT FAULTY), BUT THE FOLLOWING DAY THE CHECK ENGINE LIGHT CAME ON AGAIN. RETURNED THE VEHICLE TO THE DEALER AND THEY REPORTED THE SAME FAULT. DEALER KEPT VEHICLE FOR INVESTIGATION. THEIR INVESTIGATION REVEALED METAL SHAVINGS IN THE FUEL SYSTEM. THE VEHICLE REMAINED WITH THE DEALER BETWEEN 03/23-03/27 WHEREIN THEY REPLACED THE ENTIRE FUEL SYSTEM. ON THE MORNING OF 06/29 WENT TO START CAR AND COULD NOT GET IT TO START. VEHICLE WAS TOWED TO DEALER AND THE REPLACEMENT HIGH PRESSURE FUEL PUMP WAS DETERMINED FAULTY. *JS

Mileage: 20,426

WHEN I STARTED MY CAR, A 2010 JETTA SEDAN TDI, IT STARTED MAKING A STRANGE NOISE, BUT STILL RAN. I TRIED TO DRIVE IT OVER TO THE VOLKSWAGEN DEALER WHICH WAS APPROXIMATELY 2 MILES AWAY. I PULLED OUT ONTO THE HIGHWAY AND ACHIEVED A SPEED OF APPROXIMATELY 30MPH. THE CAR CONTINUED TO MAKE THE NOISE AND BEGAN TO LOSE POWER WITHIN A HALF MILE. I PULLED INTO THE PARKING LOT OF A SHOPPING CENTER AT WHICH TIME THE ENGINE DIED AND WOULD NOT RESTART. THE CAR HAD TO BE TOWED TO THE VOLKSWAGEN DEALER, WALLACE IMPORTS OF JOHNSON CITY, TN. IT TOOK THEM APPROXIMATELY 1 1/2 WEEKS TO GET THE PARTS IN AND REPAIR THE VEHICLE. THE SERVICE REPRESENTATIVE EXPLAINED TO MY HUSBAND THAT THERE WAS A CATASTROPHIC FAILURE OF THE HIGH PRESSURE FUEL PUMP, WHICH RESULTED IN METAL FRAGMENTS CONTAMINATING THE ENTIRE FUEL SYSTEM. AS A RESULT, HE WAS TOLD THAT EVERY PART WHICH CAME IN CONTACT WITH THE FUEL HAD TO BE REPLACED, INCLUDING THE FUEL TANK, FUEL LINES, FILTERS, FUEL INJECTORS, AND MANY OTHERS. THERE WAS A TWO PAGE LIST OF THE PARTS USED TO FIX MY CAR. MY CONCERN IS THAT THIS COULD HAPPEN AGAIN RESULTING IN AN UNSAFE SITUATION. FURTHER, WE ALSO HAVE 2010 JETTA TDI SPORTSWAGEN AND HAVE CONCERNS OF THE SAME PROBLEM OCCURRING AT HIGHWAY SPEEDS SINCE MY HUSBAND ROUTINELY MAKE ROUND TRIPS OF 230 MILES AT LEAST TWICE A WEEK TRAVELING MAINLY ON THE INTERSTATE. *TR

Mileage: 28,192

I PURCHASED MY BRAND NEW VW JETTA FROM THE DEALERSHIP LOT. LESS THAN 4 WEEKS LATER WHEN THE CAR WAS IN THE DRIVEWAY I STARTED IT, AND AS I PRESSED THE GAS DOWN THE CAR BEGAN TO MOVE (IN A SPUTTERING/JERKING TYPE OF MOVEMEN)T BUT IT WAS NOT ABLE TO GO MORE THAN 7 FEET BEFORE IT STALLED OUT,, AND THE RPM'S WERE HIGH AND THE CAR JUST MOVED LIKE IT WAS NOT ABLE TO PROPERLY ACCELERATE, IT STALLED OUT BEFORE THE END OF MY DRIVE WAY. I STARTED IT AGAIN AND IT DROVE PROPERLY, THIS EXACT INCIDENT OCCURRED AT LEAST1- 2 TIMES A WEEK ON A COLD START. I TOOK IT TO DEALERSHIP, NOTHING FOUND ON DIAGNOSTICS.THEN AT LEAST EVERY 1-2 MONTHS I TOOK IT TO DEALERSHIP, NO PROOF ON DIAGNOSTICS .NEXT A RECALL & WORK WAS DONE. SAME PROBLEM OCCURRED AGAIN AND AGAIN. TOOK IT BACK. THEY SAID THEY COULD NOT FIND A SOLUTION BECAUSE ITS NOT REPEATING THE STALLING WHEN ITS AT DEALERSHIP. I AM STILL HAVING THE ISSUE OF MY CAR STALLING OUT WHEN DRIVING, IT IS A SAFETY ISSUE. IT IS DANGEROUS DRIVING A CAR THAT STALLS OUT WHILE YOU ARE ON THE ROAD. SINCE THE COLD START ISSUES I HAVE ALSO HAD IT STALL OUT ON THE ROAD, IN AN INTERSECTION. THIS CAR IS STILL REPEATING THE STALLING. I CANNOT GET ANY ANSWERS ON HOW TO FIX IT DUE TO NO "PROOF" ON DIAGNOSTICS CHECK. I FEEL UNSAFE IN MY CAR. IT STARTS TO ACCELERATE THEN SHUTS OFF. THIS IS NOT ACCEPTABLE AND HASNT EVER BEEN PROPERLY FIXED EVEN THOUGHVW CORPORATE HAS A CASE ON THE ISSUES OF MY CAR. *TT

Mileage: 120

I HAVE EXPERIENCED REPEATED PROBLEMS WITH MY TDI MANUAL TRANSMISSION JETTA SPORTWAGEN. WITHIN THE FIRST MONTH OF BUYING THIS VEHICLE, I EXPERIENCED A LURCHING SENSATION WHICH WOULD COME AND GO RANDOMLY ESPECIALLY WHEN IN THIRD GEAR. BROUGHT IT TO THE DEALER, BUT THEY COULDN'T REPLICATE. THIS HAS CONTINUED SPORADICALLY FOR OVER A YEAR AND A HALF. THE VEHICLE ALSO SOMETIMES IDLES VERY ROUGHLY WHEN AT A STOP. MORE RECENTLY, IN MARCH 2012, THE VEHICLE STALLED TWICE WHILE DRIVING AT ABOUT 30 - 40 MPH AND ALSO NOW IN MAY 2012 IT HAS DONE THIS AGAIN. THERE ARE NEVER ANY WARNING LIGHTS THAT GO ON, ONLY THE ENGINE LIGHT ONCE IT HAS ACTUALLY STALLED. BROUGHT IT TO THE DEALER EVERYTIME THIS HAS HAPPENED AND THEY ARE NEVER ABLE TO REPLICATE THE SITUATION, SO THEY SEND ME HOME WITH IT. I WAS VERY UPSET WITH THIS AND CONFRONTED THE DEALERSHIP ABOUT THIS WHEN I REALIZED HOW MANY OTHERS HAVE HAD SIMILAR PROBLEMS. THEY SAID THEY COULDN'T DO ANYTHING BECAUSE THEY COULDN'T FIND ANYTHING TO FIX. THEY SAID THEY WOULD NOTIFY VOLKSWAGEN AND I CALLED THEM AS WELL AND HAVE NOW BEEN GIVEN A CASE NUMBER. THIS IS A SERIOUS ISSUE AND NEEDS TO BE ADDRESSED. THERE IS POTENTIAL FOR MAJOR LIFE THREATENING SITUATIONS IF A CAR STALLS WHILE DRIVING IN THE MIDDLE OF TRAFFIC. I FEEL LIKE I AM DRIVING AROUND IN A TIME BOMB, BECAUSE YOU NEVER KNOW WHEN IT IS GOING TO HAPPEN. *TR

Mileage: 24,000

JETTA TDI, CHECK ENGINE LIGHT AND GLOW PLUG WARNING LIGHT FOLLOWED BY REDUCED POWER. VEHICLE RAN FOR SEVERAL MILES BEFORE STALLING. WOULD NOT RESTART. DEALER REPORTED FAILURE OF THE HIGH PRESSURE FUEL PUMP AND METAL IN THE FUEL FILTER. *TT

Mileage: 25,000

WHILE DRIVING ON THE INTERSTATE AT APPROX 72 MPH, THE VEHICLE SUDDENLY LURCHED, THE INDICATOR LIGHT FOR THE GLOW PLUG CAME ON, AND THEN ALL POWER WAS LOST AS THE ENGINE STALLED. I WAS ABLE TO SAFELY MANEUVER THROUGH TRAFFIC TO THE EMERGENCY LANE AND STOP. THE VEHICLE WOULD NOT RESTART. I HAD REFUELED THE VEHICLE APPROX 168 MILES EARLIER AND HAD BEEN RUNNING AT HIGHWAY SPEEDS THE ENTIRE TIME UNTIL THE VEHICLE MALFUNCTION. I HAVE A 2010 VW JETTASPORTWAGEN TDI. DIAGNOSTIC TESTS RUN BY THE VW DEALER TWO DAYS LATER REVEALED THAT THE HIGH PRESSURE FUEL PUMP HAD DISINTEGRATED, SENDING METAL DEBRIS INTO THE FUEL FILTER AND THROUGHOUT THE FUEL SYSTEM. THE VEHICLE HAD UNDERGONE A 40K SERVICE JUST THREE DAYS PRIOR BY A VW DEALER. *TR

Mileage: 41,075

I'M WAS DRIVING UP HILLS WITH 38 MPH NOTICE THAT GLOW PLUG LIGHT FLASHING THE CAR LOST ALL POWER ALMOST INSTANTLY. FORTUNATELY I WAS ABLE TO MANAGED THE CAR TO EMERGENCY LANE. LUCKY THAT I'M NOT ON THE FREEWAY AND I DIDN'T HAVE MY 6 YEARS OLD SON WITH ME AT THAT TIME. THIS IS A SAFETY ISSUE THAT WE NEED TO ADDRESS TO VWGOA SO THEY CAN DO A RECALL. YOU CAN FIND 100 OR MORE SAME FAILURES AT WWW.TDICLUB.COM, SOME OF THE MEMBER HAD TO REPLACED THE HPFP TWICE. DEALER FOUND HPFP FAILURES. METAL FOUND IN THE FUEL PUMP DUE TO HPFP SELF-DESTRUCTION. REPAIRED AND PAID FOR BY VW. REPLACED THE WHOLE FUEL SYSTEM, TANK, 3 FUEL PUMPS, ALL LINES AND HOSES. *TR

Mileage: 47,627