2012 VOLKSWAGEN JETTA Engine Problems

I recently bought vehicle seen there is a recall

I remember having my keys in my hand and my car was slowly reversing out the driveway. I panicked, i was stomping on my brakes for a while jerking back and it took me about 2 minutes to finally get the key back in and try to put in park again. I went to a shop the following weekend because all the jerking and jabbing to get my key back in seems to have caused my ignition switch to misfire or whatever the word he (mechanic) used, so now i cannot take my key out like a regular person, I have to flick my key a certain way out anytime i want to turn my car off.(even mechanics have a hard time taking it out. I was also given a qr code to scan and was brought the this exact recall of the situation with my car. I now have my engine light on and [XXX] gave me the fault code for my map sensor. I’m not sure if the two are related but this was following the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My DPF system failed after my warranty ran out, about 128,000mi. and VW charged me $3000 to replace the DPF, then two days later the Nox Catalyst failed and they wanted another $2500 out of me. I tried the regen like the manual says, and the car went in limp mode 75 miles from my house in the middle of the highway. The car is not safe to drive, and they would not tell me if replacing the Nox catalyst will fix my problem, or just reveal another multi thousand dollar problem. The car is parked for the past 6 months and is not drivable.

The contact owns a 2012 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate properly. Additionally, the contact stated that while starting the vehicle, the vehicle was shuddering. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

Mileage: 40,000

The contact owns a 2012 Volkswagen Jetta. The contact stated that while operating the vehicle, the check engine light would remain illuminated. Additionally, the vehicle experienced hard starts and rough idling. The vehicle was taken to the local dealer who replaced the spark plugs and decarbonize the engine however, the failure persisted. The vehicle was later taken to an independent mechanic who changed the coil pack and fuel sensor but the failure was not resolved. The manufacturer was not yet notified of the failure. The failure mileage was 98,000.

Mileage: 98,000

The car it’s having severals issues such a fuel system injectors fuel ⛽️ gas leak also breaks and battery 🔋 alternador and much more this car was sold to me by a dealership looking for legal assistant that can help also it was on a accident but I don’t know when

I’ve been having problems with this car every since I purchased it from carvana Epc and check engine light keeps cutting on I went to Volkswagen for them to fix and for them to claim they fixed it august 2019 for my light to still light up… they also broke my heater coil which prevents my heat from blowing hot or warm air only

The car stop at the stop sign n in the traffic then push start n it worked 4times in a 2years I thought the vw made fir saving fuel. Today the car stop at highway n I almost got killed by sudden stopped. I got panicked couldn't think about anything then push the start it worked again. I Google myself, there are many same problems n reports for 2012 vw jetta. Please help me what I should do. Last year The vw dealer couldn't find anything wrong but there is some problem

The contact owns a 2012 Volkswagen Jetta. The contact stated that while driving at 15 mph, the vehicle made a clunking sound then loss motive power without warning. The crankshaft position sensor was illuminated. The vehicle was towed to the dealer and diagnosed with code P0016 - crankshaft position sensor fault. The contact was informed that the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN and referred the contact to the NHTSA for assistance. The failure mileage was approximately 130,000.

Mileage: 130,000

AS I WENT TO CHANGE GEARS INTO REVERSE I HEARD A VERY HARD THUMP, THEN INTO DRIVE AND THE THUMP GOT LOUDER AND THE WHOLE ENGINE SHIFTED FORWARD. NOW IT SOUNDS AS IF EVERYTHING ( MOTOR ) IS ABOUT TO FALL OUT THE VEHICLE .

Mileage: 176,000

UNABLE TO TURN KEY TO TURN OFF IGNITION. CAR IS IN THE VOLKSWAGEN SERVICE CENTER FOR THE THREE WEEKS FOR REPAIR.

Mileage: 87,000

CAR RAN HOT FIRST TIME AIR CONDITIONING GOT HOT CAR WAS GOING ANY FASTER WITH SMOKE FROM ENGINE. NO INDICATOR AT ALL CAR WAS RUNNING HOT. DEALERSHIP STATED THE BLOCK MESS UP. ADJUSTER CAME STATED THEROMAST WHICH NOT COVER WARRANTY FOR MY CAR. WHY WAS I NEVER AWARE MY CAR HAD THESE ISSUES

Mileage: 92,234

OXYGEN SENSOR CODE COMES UP, THEN ALL LIGHTS COMING ON, WHEN VEHICLE IS IN MOTION. THIS CAR HAD A CARFAX SHEET STATING NO PROBLEM AND REPAIRS DONE BY MICHEAL AUTOMOTIVE IN FRESNO CA. NO RECALL EVER MENTIONED, NOW A YOUNG MANS FIRST CAR , NOTHING BUT PROBLEMS, ONLY PICKED UP BECAUSE CAR FAX STATED IT HAD NO PROBLEMS, NOW A SAFTY CONCERN.

Mileage: 134,771

GLOW PLUG LIGHT COMES ON AND THE CAR LOOSES POWER GOING DOWN THE ROAD. DEALERSHIP HAS TOLD ME THAT IT IS CAUSED BY A FAULTY DPF ( COVERED UNDER WARRANTY) THAT IS NOT AVAILABLE AND RENDERS THE CAR UNSAFE TO DRIVE. I HAVE BEEN IN CONTACT WITH CUSTOMER CARE AND THE TELL ME NOTHING IS AVAILABLE. THE ORIGINAL DATE OF SERVICE WAS NOVEMBER 15, 2019. AS OF TODAY MAY 18, 2020 I HAVE NO PARTS AVAILABLE AND CAN NO LONGER SAFELY DRIVE MY CAR. *TR

Mileage: 121,000

WHEN SHIFTING INTO REVERSE YOU PUSH THE TRANSMISSION DOWN, LEFT AND UP ALMOST LIKE YOU ARE SHIFTING INTO 1ST (ONLY DIFFERENCE IS 1ST YOU DON'T PUSH DOWN). TODAY, AND MULTIPLE TIMES PREVIOUSLY IT SEEMS TO NOT IN REVERSE, BUT ALSO NOT IN 1ST (ALMOST LIKE IT'S BETWEEN TWO GEARS). THUS IT JUST GRINDS GEARS AND STOPS MOVING, IT DOES INITALLY MOVE BACK THEN STARTS GRINDING. I WAS IN THE IN THE MIDDLE OF PULLING THEN HAD TO THROW IT INTO NEUTRAL AND TRY AGAIN TO GET INTO REVERSE FOR A SECOND TIME.

Mileage: 62,333

THE CAR HAS UNDER 70,000 MILES. THE CAR NEEDS A NEED VACUUM PUMP AND ABS MODULE!!!!!!! ABS MODULE IS $2,200 DOLLARS AT THE DEALERSHIP. HOW DOES THAT BRAKE SO SOON ON A CAR?

Mileage: 70,000

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES. THE CONTACT TOOK THE VEHICLE TO FIRST TEAM VOLKSWAGEN (6900 PETERS CREEK RD, ROANOKE, VA 24019) AT LEAST TWELVE TIMES TO HAVE THE FUEL SYSTEM REPAIRED IN ORDER TO COMPLY WITH THE EMISSIONS TEST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 161,316.

Mileage: 161,316

THE MOTOR KICKS(JERKS) REALLY BAD. IT HAS BEEN HAPPENING FOR ABOUT TWO YEARS. I HAVE TAKEN IT TO A COUPLE SHOPS AND THE VOLKSWAGEN DEALER ONCE AND NO ONE HAS BEEN ABLE TO DETECT THE PROBLEM. I HAVE CHANGED MANY PARTS THINKING IT WOULD FIX IT AND STILL HAPPENS. AT THIS POINT IM FRUSTRATED AND DONT KNOW WHAT TO DO THE CAR ONLY HAS 84,146 MILES. IT DOES IT WHEN DRIVING DOWN A CITY STREET RANDOMLY AND IS VERY SCARY.

Mileage: 60,000

OUT OF NOWHERE THE EPC LIGHT AND MIL LIGHTS CAME ON THE CAR LOST POWER AND THE ENGINE WAS RUMBLING. VERY SCARY WHILE DRIVING ON THE HIGHWAY. TOOK IT TO THE DEALER. IGNITION COIL AND SPARK PLUG WIRES HAS TO BE REPLACED. COST ME OVER $900. A DAY LATER, I SEE THAT THIS SAME PROBLEM WAS A RECALL ON JETTAS IN THE PAST. I AM OUT OF POCKET $900 AND WAS NEARLY REAR-ENDED ON THE HIGHWAY BECAUSE OF THIS. WHY HASN'T VW CORRECTED THIS PROBLEM? I WANT TO BE REIMBURSED SINCE THIS IS A PROBLEM THAT HAS EXISTED IN JETTAS FOR YEAR!

Mileage: 89,000

I AM UNABLE TO TURN OFF THE ENGINE WHEN I STOP. THE KEYS ARE STUCK IN THE ENIGEN AND THE CAR NOT TURN OFF. REALLY HEART BREAKING BECAUSE I LIKE VOLKSWAGEN BUT I THINK THIS WILL BE MY LAST.

JETTA WOULDN'T START, CALLED DEALERSHIP AND THEY SAID GET IT TOWED IN, WE HAVE 12 OTHER JUST LIKE IT, ZERO DEGREE'S OUTSIDE, THEY TOLD ME ABOUT THE INNER COOLER TECHNICAL BULLETIN AND THEY'D TAKE OF IT, THEY SAID THEY WOULD DEFROST IT AND LOOK INSIDE THE TURBO, THEY NEVER DID LOOK INSIDE THE TURBO THEY UNHOOKED ONE TUBE AND YEAS MOISTURE LIQUID CAME OUT THEY SAID NOT ENOUGH, THAT'S NOT WHAT THEY TOLD ME THEY WERE GONNA DO, ITS NOT A COINCIDENCE THAT 12 OTHER CARS ARE HAVING THE SAME PROBLEM, THEY DIDN'T TAKE CARE OF IT AND MADE ME PAY FOR A NEW STARTER, TOTALLY UNACCEPTABLE THE 12+ OTHER CARS HAVING THE SAME PROBLEM. $84 TOWING AND $480 FOR STARTER, THEY NEED TO RECALL THE TURBO'S CAUSING THE PROBLEMS. UNACCEPTABLE

Mileage: 55,225

VEHICLE STALLS RANDOMLY WHILE IDLING AND HAS HAPPENED TWICE WILL DRIVING AT LOW SPEEDS, WHICH CAUSES LOSS OF POWER STEERING. THE CAR ALSO DRIVES ROUGH BEFORE, AND THE STALLING HAPPENS SOMETIMES 3-4 TIMES A DAY AND OTHER TIMES NOT AT ALL.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

Mileage: 39,534

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE ENGINE SEIZED FREQUENTLY WHILE DRIVING AND THERE WERE METAL FRAGMENTS STUCK IN THE ENGINE AND TRANSMISSION. IN ADDITION, THE ENGINE CONTROL MODULE AND BATTERY INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MCKINNEY VOLKSWAGEN (855-402-5098, 3600 S CENTRAL EXPY, MCKINNEY, TX 75070), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

KEY GETS STUCK IN THE IGNITION WHEN TRYING TO TURN ENGINE OFF.

Mileage: 49,000

AFTER STOPPING THE CAR, THE COOLING FAN REMAINS ON, AND THE ENGINE SEEMS INAPPROPRIATELY HOT, YET I HAD NOT DRIVEN THAT FAR. IDEAS RANGE FROM A BLOCKED RADIATOR, A POOR THERMOSTAT? THE COOLANT HAD BEEN CHANGED. HAS ANYONE ELSE REPORTED A SIMILAR PROBLEM? IT WAS ONLY 70 TO75 DEGREES AND OFTEN A BIT HUMID, BUT USUALLY AT NIGHT SINCE I SELDOM DROVE IN THE HEAT OF THE DAY. IT WAS PARKED AND THE TEMP OF THE ENGINE WAS NEVER ABOVE 190 DEGREES, THOUGH THE ENGINE FELT HOT. THIS HAPPENED MANY TIMES (10 PLUS) MOSTLY DURING THE WINTER IN FLORIDA. I REPORTED IT ONCE BUT THE TECH DIDN'T SEE IT AS A PROBLEM.WHAT DO YOU THINK?

Mileage: 36,000

VEHICLECOMPLAINT/ CAR DOESN T STOP OR SHUT OFF . KEY DOESN T ALLOW CAR TO TURN OFF

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. JIM ELLIS VOLKSWAGEN (5901 PEACHTREE BLVD, ATLANTA, GA 30341) DIAGNOSED THAT THE FUEL SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE FUEL SENSOR WAS REPLACED AGAIN; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER FOR HARD AND SOFT DIAGNOSTIC TESTS; HOWEVER, THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 45,000.

Mileage: 45,000

RECEIVED VERBAL QUOTES TO FIX THE ISSUE WITH THE KEY GETTING STOCK IN THE IGNITION WITH CAR RUNNING AND WAS TOLD IT WAS NOT COVERED BY VW AND THAT IT WOULD COST CLOSE TO 500.00 TO FIX AND I CHOSE TO LIVE WITH THE ISSUE...NOW I RECEIVED A LETTER TO GET REIMBURSED FOR THE COST WHEN I DID NOT HAVE IT FIXED. CALLED TO SET UP AN APPOINTMENT AND THE DEALER TOLD ME THE CAR IS OVER 100,000 MILES AND I WOULD HAVE TO PAY FOR IT. THIS TO ME IS NOT CORRECT. I BROUGHT THIS ISSUE UP MANY TIMES BEFORE THE CAR WENT OVER THE 100,000 AND THEY CLAIMED IT WAS BECAUSE THE CAR WAS OLD...I WOULD LIKE SOMEONE TO LOOK INTO THIS AND GET BACK TO ME SO I CAN HAVE THIS ISSUE FIXED.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE DRIVING AT LOW SPEEDS, THE ENGINE MADE A HUMMING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,600.

Mileage: 59,600

I BOUGHT THE CAR IN OCTOBER 2017 AND HAD TO BRING IT BACK FEW DAYS LATER BECAUSE THE WATER PUMP WAS LEAKING. THEY FIXED IT AND COUPLE WEEKS LATER I HAD TO REPLACE THE HEATER CORE COUPLINGS BECAUSE THEY WERE LEAKING. NOW IN THE BEGINNING OF DECEMBER 2017 I WAS COMING BACK FROM ORLANDO FL FROM THE DEALERSHIP BECAUSE I HAD TO GET MY TITLE FROM THEM, THE CAR BROKE DOWN COMPLETELY ON THE HIGHWAY. CHECK ENGINE LIGHT AND A EPC LIGHT CAME ON AS WELL. I HAD TO GET IT TOWED BACK TO MY HOUSE AND HAD MULTIPLE MECHANICS STOP BY AND INSPECT THE CAR BUT THERE WAS NOTHING THEY COULD DO BECAUSE OF THE TOOLS THEY DIDN'T HAVE. I EVEN CALLED OTHER MECHANIC SHOPS THAT SPECIALIZE IN EUROPEAN CARS. I FINALLY HAD THE CAR TOWED TO THE VOLKSWAGEN DEALERSHIP & THEY GAVE ME A QUOTE THAT WAS MORE THAN THE VALUE OF THE CAR. I ALSO GAVE THE DEALERSHIP A CALL WHERE I PURCHASED THE CAR FROM AND THEY TOLD ME THEY WOULD GET BACK TO ME BUT NEVER DID UNTIL I CALLED BACK WITH MY MOTHER AND THEY SAID IT HAS NO WARRANTY. THEN I CALLED THE WESTLAKE FINANCE COMPANY FOR THE CAR AND THEY TOLD ME TO GO THROUGH THE DMV. THE CAR IS NOT DRIVEABLE.

Mileage: 82,548

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

Mileage: 60,000

2012 VOLKSWAGEN JETTA GLI 2.0 TURBO ENGINE. THE VEHICLE WHILE IN MOTION WAS MISFIRING CAUSING SPEED REDUCTION WITHOUT NOTICE, RUNNING ROUGH WHILE AT AN IDLE AND WOULD RATTLE UNDER LOAD ASCENDING A HILL. DEALERSHIP SERVICE MEMBER SAID THE TENSIONER CHAIN WAS ABOUT TO SNAP AT ONLY 80,000 MILES ON THE CAR. CONTINUED TO REPORT IF THE TENSIONER CHAIN SNAPPED, THE ENGINE WOULD DIE IMMEDIATELY. THIS COULD BE A MAJOR ISSUE WITH HIGHWAY DRIVING AND THE CAR UNEXPECTEDLY STOPPED ACCELERATING, THESE PARTS SHOULD LAST MORE THAN 120,000 MILES, IF NOT, THE LIFE OF A VEHICLE. I CONSIDER MYSELF LUCKY TO NOTICE THE PROBLEM BEFORE IT BECAME A BIGGER AND COSTLIER ISSUE.

Mileage: 80,000

MY 2012 JETTA GLI TIMING CHAIN TENSIONER FAILED, LUCKILY MINE FAILED AT AS I STARTED UP MY CAR IN MORNING, BECAUSE IT HAPPENED WHILE I WAS ON THE ROAD NOT ONLY WOULD IT HAVE CAUSED MORE DAMAGE TO MY ENGINE, BUT IT WOULD HAVE CAUSED SOME ACCIDENTS. AFTER HAVING MY VEHICLE DIAGNOSED ON WHAT CAUSED MY ENGINE TO BREAKDOWN I LEARNED THAT IT WAS CAUSED BY A FAULTY TIMING CHAIN TENSIONER, A KNOWN ISSUE THAT VW HAS REFUSED TO AKNOLOWEDGE BUT IF YO9U SPEAK TO ANY MECHANIC THAT HAS DELT WITH VW AND AUDI THEY WILL TELL YOU THAT IS A WELL KNOWN ISSUE.

Mileage: 58,000

THE KEY WILL NOT COME OUT OF THE IGNITION. WE HAVE TRIED EVERYTHING POSSIBLE AND VW SAID THIS IS A KNOWN ISSUE BUT WONT RECALL AND HAVE TO PAY 1000+ TO FIX. WHAT IF SOMETHING HAPPENED WITH MYSELF OR KIDS IN THE CAR AND NEEDED TO GET THE KEYS OUT!

Mileage: 50,000

KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF ENGINE. THIS HAS BEEN HAPPENING FOR WEEKS. WHEN IT FIRST STARTED IT WAS ONLY ONCE AND AWHILE BUT NOW EVERY TIME I PARK MY CAR IT TAKES ME TWENTY OR MORE MINUTES TO TRY AND GET MY KEYS OUT AND TURN OFF ENGINE.

Mileage: 21,728

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE VEHICLE STALLED AGAIN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO THE TIMING CHAIN SLIPPING. THE CONTACT WAS GIVEN THE OPTION OF REPLACING THE ENGINE OR PERFORMING A TIMING CHAIN SERVICE AND VALVE REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND THE DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,475.

Mileage: 64,475

CAR WOULD NOT START SUDDENLY... VW DEALERSHIP SAID ENGINE NEEDS TO BE REPLACED. THERE WAS NO INDICATION ANYTHING WAS WRONG WITH THE VEHICLE. IT WAS DRIVING NORMALLY, NO ABNORMAL NOISES, NO CHECK ENGINE OR OTHER WARNING LIGHTS. LUCKILY, WE FOUND OUT ENGINE HAD FAILED WHEN TRYING TO START A PARKED VEHICLE. IT MAY HAVE BEEN AN UNSAFE SITUATION HAD THE ENGINE FAILED WHILE DRIVING.

WHILE DRIVING AT ANY UNKNOWN MOMENT THE CAR WILL START TO MISFIRE IN 1 OR MORE CYLINDERS (SEEMS LIKE USUALLY WHEN THERE IS MOISTURE IN THE AIR) BUT YOU STILL NEVER KNOW WHEN IT WILL HAPPEN. THIS CAUSES THE VEHICLE TO SUDDENLY GO INTO ENGINE POWER CONTROL AND WILL SOMETIMES CUT OFF THE STEERING AND BRAKES. I'VE GOTTEN CAUGHT IN THE MIDDLE OF AN INTERSECTION WITH NO BRAKES AND NO STEERING. I HAD TO USE MY PARKING BRAKE AND SHUT THE ENGINE OFF. MOST OF THE TIME THE STEERING GOES OUT IS WHEN I'M TRYING TO MAKE A U TURN. AND MOST OF THE TIME THE ENGINE STARTS TO MISFIRE AND/OR SHUT OFF IS WHEN I'M TRYING ACCELERATE EITHER AFTER BEING STOPPED AT A RED LIGHT OR SIGNIFICANT INCREASE LIKE MERGING ON A FREEWAY

"TAKATA RECALL" "WATER PUMP" I GOT MANY RECALLS ON MY JETTA GLI 2012 . THE LAST RECALL I GOT ON THE MAIL WAS ON NOVEMBER ,2016 FOR THE AIRBAG CONTROL . AFTER I DROPPED MY CAR FOR THE RECALL I PICKED IT UP SAME DAY . I NOTICED THAT THE AIRBAG LIGHT IS ON FOR THE FIRST TIME I HAVEN'T HAD ANY ISSUES LIKE THIS BEFORE . I RETURNED BACK TO THE DEALER AND INFORMED THEM , THEY SAID YOU HAVE TO LEAVE IT AND WE'RE SORRY WE DIDN'T TAKE CARE OF THAT . I DIDN'T HAVE TIME TO LEAVE IT THERE FOR ONE MORE DAY . NOW THEY'RE ASKING ME TO PAY FOR IT AROUND $992 ! I GOT ALL OF THE VOICEMAIL FROM THE DEALER THEY CALLED ME TO APOLOGIZE FOR THE AIRBAG LIGHT AND ASKED ME TO COME BACK TO FIX SINCE IT CAME UP AFTER I DROPPED IT FOR THE RECALL . ALSO , I HAVE SHOWED THE QUOTE FOR THE WATER LEAKING TO MANY AUTO CARE CENTERS IN HOUSTON . THEY TOLD ME THAT THIS KIND OF CAR WITH 2.0 ENGINE HAS A PROBLEM WITH THE WATER PUMP AND THEY WILL NEVER GET INVOLVED WHIT THIS CAR BECAUSE TO MANY PEOPLE WITH THE SAME ENGINE AND CAR MODEL HAD THE SAME PROBLEM SEVERAL TIMES . MY CAR ONLY GOT 60K MILE ON IT AND NEVER BEEN INTO AND ACCIDENT IT'S BEEN LESS THAN 5 YEARS NOW SINCE I PURCHASED THE CAR . I PAID 28K DOLLARS CASH FROM THE FIRST DAY JUST BECAUSE I TRUSTED IN VW. I HAVE CONTACTED VW OF AMERICA , BUT THEY DIDN'T HELP ME WITH MY CASE AND ASKED ME TO PAY FOR IT .

Mileage: 60,000

THE FIRST THING I NOTICED AFTER DRIVING THE CAR WAS THE SMELL OF BURNING OIL OCCASIONALLY, THEN UPON OPENING THE HOOD AND REMOVING THE ENGINE COVER THERE WAS MINOR OIL SEEPAGE FROM THE VALVE COVER. THE CAR ITSELF IS 2012 JETTA GLI AND ONLY HAS ABOUT 27,500 MILES AS I TYPE THIS MESSAGE. BUT IT GETS WORSE, I NOTICE THE OIL LEVEL DROPPING AND HAVING TO PUT REFILL IT ABOUT 2 OR 3 TIMES A MONTH. AT THIS POINT I KNOW SOMETHING ISN'T RIGHT AND ITS NOT JUST A FAULTY VALVE COVER GASKET. DID SOME READING ONLINE AND I SUSPECTED IT WAS A FAULTY OIL SEPARATOR/PCV SYSTEM CREATING TOO MUCH CRANK CASE PRESSURE. I ALSO CHECKED THE REAR MAIN SEAL RECENTLY AND SEE OIL LEAKING BETWEEN THE MOTOR AND TRANSMISSION, SUGGESTING THE RMS HAS BEGAN TO FAIL. MY QUESTION IS IF THE CAR WAS "CERTIFIED PRE-OWNED" AND PCV VALVE FAILURE IS SOME WHAT COMMON FOR BOTH TSI AND FSI ENGINES, WHY WASN'T THE VEHICLES PCV INSPECTED FOR FAILURE OR CHANGED ENTIRELY WITH THE NEW REVISION? THERE ARE MANY REVISIONS ON THE OIL SEPARATOR/PCV VALVE FROM WHAT I SEE. SHOULDN'T THE DAMAGE TO THE RMS REPLACEMENT BE COVERED BY THE MANUFACTURER SINCE IT WAS DUE TO PREMATURE FAILURE OF THE OIL SEPARATOR, THAT IS KNOWN TO BE PRONE TO FAILURE OR FAULTY FROM THE FACTORY? CURRENTLY IM NOT DRIVING THE CAR AND WAITING FOR THE NEWEST REVISION OF THE OIL SEPARATOR BUT SINCE THE RMS HAS ALREADY BEGAN SEEPING OIL ITS ONLY A MATTER OF TIME BEFORE IT FAILS COMPLETELY. BEING A TRADE SCHOOL STUDENT WHO IS LOST HIS JOB RIGHT BEFORE CHRISTMAS LAST YEAR THIS UNEXPECTED FAILURE OF THE REAR MAIN SEAL AT ONLY 27,500 MILES, REGARDLESS OF VEHICLE AGE IS UNEXPECTED AND AT A SEVERE INCONVENIENCE. IF VOLKSWAGEN CANNOT PROVIDE AT LEAST THE LABOR COST FOR THE RMS REPLACEMENT I CANT SAY ILL EVER BUY ANOTHER VW FROM A DEALERSHIP AGAIN. *TR

Mileage: 27,000

COOLANT CAME THEN WENT OFF AFTER SHUTTING OFF CAR TURNING BACK THEN 3DAYS LATER ENGINE LIGHT CAME ON WHILE DRIVING PULLED OVER TURNT CAR OFF TURNED ON AFTER 5 MINS ENGINE LIGHT CUT OFF. 2 DAYS LATER ENGINE LIGHT CAME BACK ON. *TR

Mileage: 89,934

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE DRIVING 20 MPH, THE VEHICLE ACCELERATED FORWARD IN A JERKING MOTION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER TO BE SERVICED PER A RECALL RELATED TO THE FAILURE; HOWEVER, THE FAILURE RECURRED. ALSO, A HOWLING SOUND EMITTED FROM THE ENGINE AND THE OIL AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE FAILURE WAS NOT DIAGNOSED. IN ADDITION, THE CONTACT STATED THAT THE HEADLIGHTS BECAME INOPERABLE INTERMITTENTLY WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE FRONT DRIVER SEAT INDEPENDENTLY READJUSTED AND THE STEERING WHEEL SHOOK VIOLENTLY WHEN THE VEHICLE WAS DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER AND AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE AND THE STEERING RACK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 66,000.

Mileage: 66,000

KEY STUCK ON THE ON POSITION AND NOT ABLE TO TURN KEY, TO TURN CAR OFF.

Mileage: 63,000

HAD CAR IN FOR NEW TIRES AND AFTER I LEFT THE MILEAGE WENT FROM MID 40S TO MID 30S, NO ENGINE SERVICE LIGHT, NO PARTICAL FILTER LIGHT, RETURNED TO DEALER AND DIDN'T OFFER TO CHECK IT. 24,000 MILES. IS THIS SOMETHING TO DO WITH DIESELGATE?

THE VEHICLES ENGINE WOULD REV BY ITS SELF WITH THE PEDAL STUCK TO THE FLOOR AND THE CLUTCH WOULD NOT DISENGAGE DURING THIS LEAVING THE VEHICLE ACCELERATING ON ITS OWN.

Mileage: 43,000

I HAD TWO NO START CONDITIONS DUE TO A FROZEN INTER COOLER. THIS HAPPENED IN JANUARY A WEEK APART. THIS HAPPENED WHILE THE CAR WAS IN THE GARAGE.

Mileage: 44,000

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE STARTING THE VEHICLE, THE CONTACT NOTICED A BURNING ODOR EMITTING FROM INSIDE THE VEHICLE. THE ENGINE COMPARTMENT CAUGHT FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR CENTER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

Mileage: 55,000

ENGINE RUNS ROUGH, SPUTTERS AND STALLS RANDOMLY. WHEN STALLS, SOME LIGHTS FLASH AND STATES SERVICE NEEDED. DEALERSHIP DIDN'T FIND ANY FAULTS. IF STALLS ON HIGHWAY THIS CAN BE LIFE THREATENING. STEERING WHEEL PULLS HARD TO THE LEFT EVEN WITH CAR PROPERLY ALIGNED AND TIRES AIR PRESSURE READING ACCURATELY FULL. JUST HAD CAR SERVICED AGAIN NO FAULTS FOUND. IGNITION ISSUE WITH CAR NOT SHUTTING OFF. 20 MINUTES AFTER PARKING AND TRYING TO TURN CAR OFF WITH NO PREVAIL. HAD CAR SERVICED AND WAS GIFTED A FREE REPAIR SINCE MY 2012 JETTA HAS ONLY 22,000 MILES ON IT. IGNITION REPLACED BUT OTHER ISSUES STILL EXIST. PAID OUT OF POCKET FOR SERVICING THIS VEHICLE MULTIPLE TIMES SINCE ALL THESE ISSUES CAME ABOUT CONVIENTLY AFTER THE WARRANTY PERIOD ENDED.

Mileage: 22,000

I HAVE A 2012 JETTA TDI THAT IS NOW JUST OUT OF BUMPER TO BUMPER WARRANTY, EXCEPT THE 10YR/120K COVERAGE EXTENDED ON THE KNOWN POORLY DESIGNED HPFP (INVESTIGATED IN NHTSA ACTION PE10034). I DO A FUEL FILTER CHANGE EARLY 15K FROM THE LAST DEALER CHANGE AT 44500 MILES... AND I FIND METAL PARTICLES IN THE FUEL FILTER. THIS IS NOT NORMAL, AND INDICATION OF WEAR, AND SOURCE IS ALMOST CERTAINLY THE HPFP CAM AND ROLLER/PISTON WHICH IS LUBRICATED AND COOLED BY DIESEL FUEL RECIRCULATED TO THE FILTER VIA BYPASS, AND SOME OF THIS ENDS UP IN THE FUEL TANK, AND WORSE CAN END UP IN THE INJECTORS CAUSING INJECTOR FAILURE, EVEN POSSIBLE BURNED PISTON HEADS AND CATASTROPHIC ENGINE DAMAGE. I ASSUME THE PATH FORWARD IS DOCUMENT MY FINDINGS, I DID THIS WITH HIGH RESOLUTION DIGITAL PICTURES, PRINTED FOR THE DEALER, AND A PRISTINE WHITE RAG TURNED GREY WITH METAL FILINGS, ALONG WITH THE OLD FILTER DELIVERED FOR THEIR INSPECTION (I EVEN PROVIDED THE VCDS DIAGNOSTIC PRINT OUT FOR THE VEHICLES SELF-DIAGNOSIS). SINCE I DID THE FILTER CHANGE, AND ABOUT 100 MILES AND ONE DAY LATER, THERE IS NO MORE EVIDENCE OF THESE METAL PARTICLES IN THE SYSTEM.. THE DEALER SERVICE DEPARTMENT TRIED, VW WOULD NOT AUTHORIZE A PUMP REPLACEMENT.. SO I CALLED AND VW EXPLAINED THE SITUATION TO THEM, THEY DID NOT BOTHER TO RECORD NAME OR VIN, CLEARLY NOT INTERESTED IN CUSTOMER CARE. OFFICIAL VW POLICY SEEMS TO BE TO IGNORE THE METAL FILINGS AND THE CUSTOMER, THEY OFFER A BOGUS EXPLANATION THAT METAL FILINGS COULD COME FROM FILL NOZZLES, OR SOME OTHER SOURCE (UNLIKELY, I ALSO OWN A DIESEL TRUCK, AND WITH LONGER SERVICE TIME, WITH MORE FUEL USED, THERE WERE NO METAL PARTICLES AT NEARLY 30K MILES. I NOW HAVE A CAR I CANT TRUST, KNOWING THE HPFP CAN SUDDENLY FAIL WITHOUT WARNING AND LEAVE MY FAMILY STRANDED, EVEN CAUSE AN ACCIDENT IF IT HAPPENS IN A BUSY INTERSTATE, OR WHEN PULLING INTO TRAFFIC.

Mileage: 44,500

CAR LOST ALL POWER AND WOULD NOT RESTART.I WAS DRIVING ABOUT 55MPH ON A RURAL ROAD, THANKFULLY THERE WAS NOT A LOT OF TRAFFIC AT THE TIME THE CAR FAILED. THE GLOW PLUG LIGHT STARTED FLASHING AS THE ENGINE WAS LOSING POWER. THERE WAS NO WARNING THAT THE CAR WOULD FAIL LIKE THIS. I WAS ABLE TO PULL OFF THE THE ROAD IN NEUTRAL. I SUSPECTED A HIGH PRESSURE FUEL PUMP FAILURE SINCE VW HAD JUST SENT OUT A LETTER NOTIFYING ME THAT THE WARRANTY ON THAT PART HAD BEEN EXTENDED TO 120K MILES. AFTER IT WAS TOWED TO THE DEALERSHIP, THEY CONFIRMED IT WAS A HPFP FAILURE AND I AM WAITING TO FIND OUT IF VW WILL COVER THE REPAIR. WAS TOLD THAT THIS FAILURE CAUSED DAMAGE TO THE ENTIRE FUEL SYSTEM ($8,800.00USD). I DO NOT SEE HOW VW CAN PUT A CAR ON THE ROAD WITH A PART THAT COULD POTENTIALLY FAIL AND CAUSE THIS MUCH DAMAGE.

Mileage: 62,740

TRIED TO START VEHICLE STARTED ONCE THEN STALLED IMMEDIATELY. TRIED A SECOND AND THIRD TIME VEHICLE WOULD JUST CLICK. LET CAR SIT 14 HOURS VEHICLE CLICKED ONCE THEN STARTED AND RAN ROUGH WITH WHITE SMOKE COMING OUT OF EXHAUST. READ UP ON HARD STARTS AND FOUND OUT ABOUT INTERCOOLER FREEZING. PULLED TUBING OFF AND FOUND APPROX. 2-3 OZ OF CLEAR WATER AND 4-5 OZ OF GREEN SLUDGE IN THE INTERCOOLER PIPING. NUMEROUS INSTANCES OF THIS HAVE OCCURRED EVEN ON THE HIGHWAY SOME OF THESE HAVE RESULTED IN A CONDITION CALLED HYDROLOCK RESULTING IN BENT CONNECTING RODS. THIS HAS ALSO OCCURRED IN VEHICLES BEING DRIVEN AT HIGHWAY SPEEDS. AT HIGHWAY SPEEDS THIS WILL CAUSE A RAPID LOSS OF ENGINE POWER POSSIBLY CAUSING A VEHICLE ACCIDENT. THERE ARE NUMEROUS FORUMS NOTING THIS IN 2009-2012 MODELS AND POSSIBLY 13-14 MODELS. *TR

Mileage: 37,000

ENGINE WOULD NOT START AFTER STANDING IN COLD WEATHER X 10 DAYS. MOISTURE FROM THE INTAKE AIR CONDENSED & COLLECTED IN THE CHARGE AIR COOLER. THIS MOISTURE THEN FROZE, AND CAUSED BLOCKAGE OF THE INTAKE AIR SYSTEM. TSB ISSUED IN JUNE 2011, AMENDED SEPTEMBER 2011, RE: THIS ISSUE. VW REVISED THE CHARGE AIR COOLER DESIGN TO AVOID THE FORMATION OF MOISTURE AND FREEZING IN THE BOOST SYSTEM. PURPORTEDLY, 50,000 JETTAS ALREADY AFFECTED; LOCAL DEALER REPORTS A CAR/DAY ENTERING SHOP FOR SAME ISSUE, AND REQUIRES SAME REPAIR @ $1300. VW WILL REPAIR TDI'S UNDER WARRANTY @ VW EXPENSE; THOSE VEHICLES NO LONGER UNDER WARRANTY ARE RESPONSIBILITY OF OWNER. HOWEVER, BECAUSE VW KNOWS OF THE PROBLEM, IS AWARE OF THE TSB AND ISSUED THE REVISED CHARGE AIR COOLER KIT, VW WILL NEGOTIATE WITH OWNERS WHOSE VEHICLE IS NO LONGER UNDER WARRANTY. GIVEN THE MAGNITUDE OF THIS ISSUE WITH JETTA TDI'S, WHY HAS THERE NOT BEEN A RECALL? WHY IS VW NOT ASSUMING THE LIABILITY FOR ALL THESE REPAIRS, REGARDLESS OF WARRANTY STATUS? WOULD ASK NHTSA TO 1) RECALL THESE VEHICLES FOR REPAIR, AND 2) ASK VW TO ASSUME LIABILITY FOR ALL REPAIRS ASSOCIATED WITH THIS KNOWN DESIGN DEFECT, & 3) ASK VW TO ASSUME ALL COSTS, INCLUDING PARTS, LABOR, TOWING, AND CAR RENTAL FOR US. *TR

Mileage: 73,092

UPON RETURNING HOME ON SUNDAY 12/21 AT 3 PM, SMOKE WAS COMING FROM OUR GARAGE. WE OPENED THE GARAGE DOOR TO DISCOVERY MY CAR ON FIRE AND A GARAGE FULL OF SMOKE. WE CALLED 911 AND REQUESTED FIRE ASSISTANCE. WE THEN PROCEEDED TO EXTINGUISH THE FIRE USING 5 COMMERCIAL SIZE FIRE EXTINGUISHERS. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FLAMES AND DRAGGED THE CAR FROM THE GARAGE. THE CAR HAD NOT BEEN DRIVEN FOR APPROXIMATELY 18 HOURS. *TR

Mileage: 67,000

THIS PROBLEM IS DIESEL ENGINE SPECIFIC: -ENGINE STARTS, THEN WHEN PULLING AWAY, STALLS IMMEDIATELY. -TOWED AFTER MULTIPLE RESTART ATTEMPTS FAILED DEALER FOUND WATER AND SLUDGE IN INTERCOOLER, AKA, INTERCOOLER ICING. CAR SPENT OVERNIGHT IN WARM SERVICE BAY WHILE IT THAWED OUT. VW HAS TSB FOR ISSUE BUT I WAS TOLD BY THE DEALER THAT IT DOESN'T FIX IT. WOW. *TR

Mileage: 70,000

WHILE TRAVELING AT A CONSTANT SPEED BETWEEN 10 AND 15 MPH THE VEHICLE BEGAN TO JERK HARSHLY, AND AFTER ABOUT 2-3 SECONDS OF JERKING THE ENGINE SHUT OFF. THE JERKING HAS HAPPENED MANY TIMES, AND HAS BEEN GETTING WORSE OVER THE PAST 10,000 MILES. THE VEHICLE HAS STALLED TWICE NOW, ONCE AT ABOUT 68,900 MILES, AND AGAIN AT APPROXIMATELY 71,500 MILES. THE SECOND INCIDENT HAPPENED MORE QUICKLY AND IN A PARKING GARAGE AND NEARLY RESULTED IN A COLLISION. THE JERKING HAPPENS AT ALL SPEEDS, INCLUDING ON THE HIGHWAY. *TR

Mileage: 68,900

I DROVE THE CAR TO WORK WIN I GET OUT OF WORK START THE CAR PUT IN REVERSE AND THE CAR STALED OUT CANT STAR TOWED TO THE DEALER I WHOSE TOLD AT THAT TIME CAR HAVE FUEL CONTAMINATION NO WARRANTY . TOWED IT HOME MY HUSBAND CHECK CAR FOUND FUEL FILTER SUM METAL RUST CHANGE FILTER CLEAN LINE AND FILTER HOUSING AND ALL PARTS CONNECTED TO FUELING CAR START FINE FOR A 3 MONTHS SAME HA PIN DID SAME NOW CAR STALED AS I WHOSE DRIVING WITH NO START TOW HOME AN WE ARE IN CONTACT WITH VW TO SEE WERE THIS GOING. CULPRIT IS HPFP. *TR

Mileage: 34,397

THE VEHICLE TENDS TO STUTTER, LURCH, OR HESITATE AT LOW SPEEDS. THIS HAS CAUSED SEVERAL DANGEROUS SITUATIONS WHEN ATTEMPTING TO ACCELERATE INTO ANOTHER LANE OR ONTO THE ROAD FROM A DRIVEWAY. THE DEALER HAS INFORMED ME THAT THIS IS NORMAL BEHAVIOR FOR THEDSG TRANSMISSION AND THERE IS NO FIX. AN INTERNET SEARCH SHOWS THAT MANY OTHER DRIVERS HAVE EXPERIENCED THIS PROBLEM. I CANNOT BELIEVE THAT THIS IS "NORMAL" PERFORMANCE, AND I AM CONCERNED ABOUT IT. *TR

Mileage: 27,000

WITH NO PRIOR INDICATION, THE ENGINE GLOW PLUG LIGHT BEGAN FLASHING WHILE DRIVING ON THE HIGHWAY. WITHIN FEW MINUTES, THE ENGINE LIGHT CAME ON AND CAR STARTED TO LOOSE POWER. ENGINE NOISE PITCH CHANGED, AND WAS ABLE TO PULL THE CAR OF THE MAIN FREEWAY AND BARELY MADE IT TO THE DEALERSHIP. AS SOON AS WE MADE IT TO THE DEALER PARKING LOT, THE ENGINE CUT OFF. DIAGNOSTIC OF THE CAR SHOWED THAT THE CAR SUFFERED A CATASTROPHIC HPFP FAILURE WHICH CAUSED DEBRIS CONTAMINATION THROUGHOUT THE ENTIRE FUEL SYSTEM. 4 DAYS LATER, THE ENGINE HAD ITS HPFP, FUEL LINES, INJECTORS, AND AUXILIARY PUMP REPLACED. FUEL TANK WAS FLUSHED AND CLEANED OUT FROM DEBRIS. COST UNDER WARRANTY WAS $5500. THE DEALER SAID THAT THEY'VE HAD 50 CARS EXHIBITING SIMILAR CONDITIONS. CAUSE OF THE FAILURE IS UNDER INVESTIGATION BY VW. AS OWNERS, WE HAVE NO CLUES WHAT TO DO OR WHEN THIS WILL RE-OCCUR AGAIN WHICH DOES NOT GIVE ME ANT SENSE OF CONFIDENCE. I ALWAYS FILL AT THE SAME CHEVRON STATION SO IT IS NOT THE QUALITY OF THE DIESEL. *TR

Mileage: 37,200

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO SUCCESSFULLY MOVE THE VEHICLE OFF THE HIGHWAY BY SHIFTING INTO NEUTRAL. THE DEALER WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000.

Mileage: 10,000

ENGINE LIGHT AND ECM (ENGINE CONTROL MALFUNCTION) LIGHT BOTH COME ON. HAVE TAKEN THIS NEW CAR IN 6 TIMES IN 2 YEARS, AND THE LIGHTS ARE ON, YET AGAIN. AFTER VW REPLACED SENSORS (FOUR TIMES), AND WIRING (MODULE), AND HARNESS....ALL UNDER WARRANTY, THIS IS STILL A PROBLEM. AND I DO NOT KNOW IF IT IS A SAFETY DEFECT OR NOT. I WANT TO KNOW THAT BEFORE A CRASH, FIRE, OR FATALITY HAPPENS. PLEASE....IF THIS IS HAPPENING TO YOUR VEHICLE, MAKE IT KNOWN TO THIS SITE. THANKS. *TR

Mileage: 18,959

ACCELERATING UP FROM A STOP SIGN VEHICLE WOULD NOT SHIFT. PUSHED ON ACCELERATOR AND VEHICLE LOST ALL POWER AND WENT INTO LIMP MODE. COULD HAVE RESULTED IN ACCIDENT IF I HAD BEEN MERGING ON A VERY BUSY HIGHWAY. HAD VEHICLE TOWED TO DEALERSHIP AND THEY FOUND A ENGINE CODE BUT ARE UNABLE TO DUPLICATE AND WANT TO RETURN VEHICLE BACK TO ME WITHOUT RESOLVING DEFECT. *TR

Mileage: 42,000

MIDNIGHT, DRIVING BACK FROM A FRIENDS HOUSE. MY 16 MONTH OLD (OR RATHER NEW) JETTA SE 2012, SHAKES UP WHEN I TURN ON IGNITION. I GIVE IT 2-3 SECONDS TO CALM DOWN. IT DOESN'T. INSTEAD, THE EPC LIGHT GOES ON. THEN THE CHECK ENGINE LIGHT. HMM... WEIRD. THOSE WEREN'T ON LIKE 2 HOURS BACK, OR EVER INFACT. BEING THE SMART TECHIE THAT I AM, I TRY THE HIGHLY TECHNICAL SOLUTION TO ANY PROBLEM THAT I DON'T QUITE UNDERSTAND - I TRY TO TURN IT OFF AND ON AGAIN. THE SAME GOD AWFUL SHAKING AND STUTTERING. BUT NO EPC LIGHT. I THINK TO MYSELF, MAYBE THIS IS JUST A TRANSIENT THING. TRY TO PULL OUT OF THE PARKING SPACE, AND THERE IT IS ... THE [XXX] EPC AND CHECK ENGINE LIGHT. BUT MY HOME'S ONLY A MILE AWAY, MAYBE THINGS GET BETTER ON THE WAY THERE. YOU KNOW, ITS A NEW CAR (BOUGHT 16 MONTHS BACK, BRAND NEW, AND HAS ~7600 MILES ON IT). BUT NO, AS I TRY TO "DRIVE" THE PIECE OF [XXX], IT STARTS SHAKING MORE VIOLENTLY WHEN I GET TO 25 MILES AND HOUR. SO, I PULL OVER, AND A QUICK GOOGLE SEARCH TELLS ME TO STAY BELOW 20 MPH AND GET IT TO A DEALER ASAP. SO I GET THE CAR TOWED, AND THE NEXT DAY THE DEALER TELLS ME ITS A FAULTY IGNITION COIL THAT HAS BEEN REPLACED AND TESTED AND THINGS SHOULD JUST WORK. BUT I'M SCARED TO GET IN THAT CAR AGAIN. WHAT IF THIS WOULD'VE HAPPENED FARTHER AWAY FROM MY HOUSE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 7,600

ON THE AFTERNOON OF APRIL 30TH, 2014 WHILE THE VEHICLE WAS IDEAL AT A STOP LIGHT THE VEHICLES POWER STEERING AND A/C GAVE OUT. AFTER INSPECTING THE ENGINE, IT WAS DETERMINED THE BELT TENSONER BROKE DUE TO A FAULTY BOLT THAT SHOULD'VE SECURED THIS PART. THIS INCIDENT HAPPEN 6 DAYS AFTER TAKING IT TO A LOCAL AUTHORIZED VOLKSWAGEN SERVICE DEALERSHIP . AS A CONSUMER AND DRIVER I FEEL A FORMAL SAFETY INVESTIGATION MUST TAKE PLACE BECAUSE A PART SUCH AS THIS SNAPPING OFF ENDANGERS MY LIFE AND THE LIFE OF THE GENERAL PUBLIC. THIS SHOULD BECOME A MAJOR CONCERN BECAUSE VOLKSWAGEN NEGLIGENCE TO DETAIL PUTS ALL DRIVERS AT RISK OF MAJOR INJURY AND OR DEATH. *TR

Mileage: 46,206

20K SERVICE HAD BEEN PERFORMED ON MY CAR, AGAIN I NOTIFIED VW THAT THE NOISE IS PROGRESSIVELY GETTING WORSE AND THAT I CAN NO LONGER STAND IT. I ALSO NOTIFIED THEM OF NEWER ISSUES THAT HAVE NEVER HAPPENED BEFORE STARTING TO HAPPEN, BUT THEY TOLD ME LETS FIX THIS ISSUE FIRST BEFORE MOVING ON. THIS NOISE THAT HAD BEEN HAPPENING FOR AWHILE NOW HAS NOW PROGRESSIVELY GOTTEN LOUDER AND NOW MAKING NOISES WHEN I AM TURNING, SOMETHING IT HAD NEVER DONE BEFORE. THEY DID A CHECK, AND ALL OF THE SUDDEN TOLD ME THAT MY TIRES IS THE CAUSE OF THE WHOLE THING. THEY HAD TOLD ME MY TIRES ARE CUPPED AND FEATHERED, WHICH SEEM PRETTY ODD CONSIDERING WHEN I PURCHASED THE VEHICLE THE TIRE WHERE BRAND NEW AND PRETTY GOOD (HANKOOK). IT DID NOT MAKE SENSE TO ME BECAUSE IF IT WAS MY TIRES AND IF THEY WERE DOING PROPER MULTIPURPOSE INSPECTIONS THEY WOULD HAVE CAUGHT THIS WHEN ROTATING MY TIRES. IT REALLY SEEMED LIKE THEY COULDN'T FIGURE IT OUT SO THEY JUST ADVISED ME TO BUY SOME BRAND NEW TIRES, OR TRY TO CALL THE MANUFACTURE ABOUT REPLACEMENTS, WELL I DID THAT AND HANKOOK SAID FEATHERED TIRES HAS NOTHING TO DO WITH TIRE BUT WITH THE MECHANICS OF THE CAR. THEY HAD NOTIFIED ME THAT THE ONLY WAY TIRES GET BAD IS IF THE MECHANICS OF THE CAR. THE MANGER WORD FOR WORD TOLD ME THIS "THERE IS A REASNO WHY YOUR CAR IS SO CHEAP, MAYBE YOU SHOULD BUY $2,000.00 TIRES, MAYBE THE NOISE MIGHT GO AWAY", WHICH INFURIATED ME, BECAUSE HE IS SUPPOSE TO BE THE MANAGER, BUT YET TREATS ME WITH TOTAL DISRESPECT AND TOLD ME "WE ARE DONE WITH THIS, WE WILL NOT LOOK INTO IT ANYMORE". THIS MANAGER WAS RUDE AND DOWN RIGHT WRONG TO TREAT ME LIKE SO (KEARNY MESSA VW, DON'T EVER GO THERE). I FELT LOST AND SCARED KNOWING THAT THEY WON'T HELP ME NO MORE EVEN THOUGH I STILL HAVE MY WARRANTY. *TR

Mileage: 19,176

ONCE AGAIN I HAD TO WASTE MORE SCHOOL TIME AND GAS MONEY, AFTER MY LAST 20K VISIT ON MY CAR THE NOISE WAS DRIVING ME MORE AND MORE INSANE, I TRIED IGNORING THE ISSUE AND TURNING THE MUSIC UP, BUT THE NOISE HAD STARTED TO PROGRESSIVELY GETTING TO THE POINT WHERE I COULD HERE IT EVEN WITH MUSIC ON, THAN ON TOP OF THAT I STARTED TO HEAR NEW AND UNUSUAL NOISE THAT HAD NEVER OCCURRED BEFORE, I STARTED TO HEAR SPORADIC HIGH PITCH NOISES FROM THE CENTER CONSOLE WHEN I WAS AT HIGH RPM'S OR WHENEVER HITTING ON THE GAS, IT WOULD START OFF LOW PITCH THAN HIGH PITCH, THAN WOULD RATTLE, THE NOISE SOUNDED LIKE IT WAS COMING FROM THE ENGINE. I HAD SHOWN THE SAME TECHNICIAN A VIDEO RECORDING OF IT, AND HE WAS BAFFLED HE ALSO EVEN HEARD THE NOISE HIMSELF. I ALSO NOTIFIED THEM THAT WHEN DRIVING AT HIGH SPEEDS IT WOULD SOUND LIKE A DOOR WAS OPEN, EVEN MY GUEST I HAVE HAD IN IT COMPLAINED TO ME THAT IT SOUNDS LIKE THE DOORS ARE OPEN. THE SERVICE REP TRIED TREATING ME LIKE A FOOL AND ROLLED MY BACK WINDOW DOWN A LITTLE THAN BROUGHT ME OUTSIDE AND SAID THIS IS WHY YOU ARE HEARING THE WIND NOISE, AND I HAD TOLD HER I WAS WATCHING YOU THE ENTIRE TIME YOU HAD ROLLED THE WINDOW DOWN, AND THAN SHE TRIED TO TELL ME SHE DIDN'T EVEN THOUGH I WATCHED HER DO IT, THIS PLACE TREATED ME LIKE I WAS CRAZY, AND DISRESPECTED ME IN-FRONT ME , AND I ALSO NOTED THAT SOME RUBBER SEALS WERE COMING OFF THE DOOR EDGES, WHICH SHOULD NOT BE HAPPENING, MAKING ME FEEL LIKE THIS CAR WASN'T WELL PUT TOGETHER AND COULD RUN INTO POSSIBLE FUTURE ISSUES. ONCE AGAIN VW TOLD ME THAT THERE IS NOTHING WRONG WITH MY CAR YOU ARE JUST HEARING STUFF, AND KICKED ME OUT THE DOOR WITH NO EXPLANATION AT ALL. *TR

Mileage: 19,504

I WENT ON A ROAD TRIP PRIOR TO THIS VISIT, AND HAD A SCARY ISSUE WITH MY CAR WHERE IT HESITATED SEVERAL TIMES WHILE DRIVING, IT WAS HESITATING LIKE IT WAS OUT OF GAS BUT I JUST FILLED IT UP WITH OF COURSE THE RECOMMENDED GAS WHICH IS DIESEL. AFTER A COUPLE OF MINUTES IT STOPPED, WHICH I FOUND TO BE UNUSUAL CAUSE ITS TO NEW TO BE DOING THIS. THEN I STARTED TO HEAR AND NOTICE THAT UNUSUAL NOISE COMING FROM THE FRONT DRIVER SIDE OF MY CAR AGAIN BUT A LITTLE LOUDER THAN BEFORE, IT WAS ANNOYING ME SO BAD. I WAS HEARING A CONSTANT RUMBLING, GRINDING NOISE WHILE DRIVING, THE ROUGHER THE ROAD THE LOUDER THE NOISE, WHEN I HIT A BUMP THE NOISE WENT WITH THE BUMP, THE SMOOTHER THE ROAD IT WAS LESS LOUD BUT STILL THERE. I TOOK IT TO VW AND THEY HAD TOLD ME THEY SCANNED IT AND FOUND NO FAULTS WITH THE HESITATION ISSUE, THAN I TOOK A RIDE WITH A TECHNICIAN WHO DID HEAR THE NOISE I WAS HEARING, THE TECHNICIAN EVEN NOTED IT ON MY PAPERS. WE THEN TOOK OUT A SIMILAR VEHICLE BUT I COULD NOT HEAR THE SAME NOISE, SO THE TECHNICIAN ADVISED ME TO TAKE IT BACK AGAIN IF IT GETS WORSE. I HAD TOLD THE TECHNICIAN IT IS NOT NORMAL, NO NEW CAR SHOULD BE MAKING THESE NOISES. NOT TO MENTION THE PERSON WHO HAD SOLD THE CAR TO ME NEVER THANKED ME FOR THE PURCHASE AS WELL AS TOLD ME TO NEVER TALK TO HIM AGAIN, WHEN ALL I WAS TRYING TO DO WAS TO GET SOME HELP FROM HIM, BUT HE HAD TREATED ME LIKE GARBAGE AND MADE ME FEND FOR MY OWN. ON THIS VISIT THEY HAD SUPPOSEDLY DONE A MULTIPOINT INSPECTION ON MY VEHICLE, AND ONCE AGAIN STATED EVERYTHING TO BE NORMAL, NOTHING STATING ABOUT MY TIRES. *TR

Mileage: 9,058

WHEN STARTING FROM A FULL STOP IN DRIVE MODE "D" I PRESSED THE ACCELERATOR AND THE CAR RESPONDED WITH ALMOST ZERO POWER TO ACCELERATE. IT JUST ROLLED FORWARD AS THOUGH I WASN'T PRESSING THE ACCELERATOR AT ALL MOVING 1 TO 2 MPH. AFTER 5 SECONDS OF PRESSING THE ACCELERATOR AND THE RPM CLIMBING SLOWLY, IT WOULD ACHIEVE NORMAL DRIVING POWER. EVEN AT SPEEDS OF 20-30MPH THE INITIAL RESPONSE UPON HITTING THE ACCELERATOR WAS THE SAME LAGGING RESPONSE. APPLYING THE GAS PEDAL FELT LIKE STARTING FROM A STOP WITH A MANUAL TRANSMISSION IN 5TH GEAR. I STOPPED THE VEHICLE SEVERAL TIMES, EVEN SHUTTING OFF THE CAR, WITHOUT ANY CHANGE IN THE BEHAVIOR DURING MY 10 MINUTE DRIVE. AFTER LEAVING THE CAR OFF FOR HALF HOUR THE PROBLEM DIDN'T YET RETURN. *TR

Mileage: 11,000

I PURCHASED MY CAR 1 YEAR AGO HAS APPROXIMATELY 27K ON IT NOW BOUGHT IT WITH 1000 MILES ON IT AFTER A MONTH AFTER PURCHASING MY VEHICLE I STARTED IN SOME WOBBLING RUMBLING NOISES COMING FROM THE LEFT FRONT OF MY CAR I TOOK UP A DRIVE WITH THE TECHNICIAN THE TECHNICIAN HEARD THE SOUND THEY HAD MY CAR FOR FOUR DAYS DIDN'T EVEN GIVE ME A LOANER AND I MISSED SCHOOL BECAUSE SO. AFTER 4 DAYS THEY CAME UP WITH NO CONCLUSION HE TOLD ME TO BRING IT BACK WHEN IT GETS WORSE I BROUGHT MY CAR BACK SEVERAL TIMES AND AFTER EVERYTHING LOOK FOR THE FIFTH TIME THEY TOLD ME THAT MY TIRES ARE FEATHERING I WAS WONDERING WHY THEY TELL ME THAT NOW I'M NOT AFTER THE FIRST TWO TIMES. I THEN TOOK IT TO THE TIRE DEALERSHIP AND SEVERAL OTHER SECOND PARTY DEALERSHIPS WHEN THEY TOLD ME MY TIRES ARE FINE ALONG WITH ONE OF THE VOLKSWAGEN DEALERSHIPS. I AM NOW HAVING PERFORMANCE ISSUES WITH MY EXCELERATOR HESITATED IT SEEMS LIKE IT'S GURGLING AND SEEMING TO HAVE TROUBLES ACCELERATING NOW. MY MILES PER GALLON HAS DROPPED FROM 42 TO 38. I AM HERE IN A WHOOOING NOISE WHEN I'M RETURNING THE WHEEL ALL THE WAY RIGHT AND REVERSING AND IT'S COMING FROM THE LEFT SIDE LEFT FRONT SIDE WHERE THE ORIGINAL NOISE WAS, VW TOLD ME IT'S NORMAL. I'M ALSO HEARING THE SAME ISSUES MUST LIKE EVERYBODY ELSE'S WITH THIS CAR WITH ACCELERATING I'M HEARING WEIRD CRANKING NOISE THROUGH THE AC VENT WHICH IS A NORMAL AT HIGH RPM'S. JUST RECENTLY I HAD A PUT MY FOOT ALL THE WAY DOWN TO THE FOUR WITH MY BRAKES TO STOP THE CAR AND I DON'T KNOW WHY. I'M ALSO HEARING THE SAME ISSUES LIKE EVERYBODY ELSE WITH MY WINDOWS IT'S REALLY NOT LOUD AND NOISY AFTER ABOUT 50 MPH. THE DEALERSHIP IS YET TO COME UP WITH CLEAR ANSWER TO MY ISSUES THEY JUST TOLD ME TO BUY TIRES AND THEY WEREN'T EVEN SURE IF THE NEW TIRES WOULD FIX THE ISSUE OR NOT. THEY ALSO TELL ME I WON'T BE COVERED IN THE FUTURE IF SOMETHING HAPPENS. VW NEEDS TO BE INVESTIGATE. *TR

Mileage: 2,000

MY JETTA DIESEL ENGINE WAS HYDRO-LOCKED DUE TO WATER BEING PULLED INTO THE ENGINE FROM THE INTERCOOLER. VOLKSWAGEN HAS A TSB (TECHNICAL SERVICE BULLETIN) PUBLISHED FOR THIS EXACT PROBLEM (FROZEN INTERCOOLER) - YET IS ONLY IMPLEMENTING OR OFFERING THIS TSB TO CUSTOMERS ON AN AS NEEDED BASIS. IN MANY CASES - THIS IS WAY TOO LATE. THIS IS A KNOWN PROBLEM AT VOLKSWAGEN -- AND BY NOT OFFERING THIS TSB TO ALL VW CUSTOMERS -- CATASTROPHIC ENGINE DAMAGE CAN OCCUR - IF THE RIGHT WEATHER CONDITIONS ARE MET. FOR MY VEHICLE, WHEN STARTING UP MY CAR - AT THE END OF THE DAY, TO LEAVE AND RETURN HOME --> WHEN STARTING THE CAR - IT ACTED AS IF THE BATTERY WAS DEAD. AT THIS POINT, WATER WAS INGESTED INTO THE 3RD CYLINDER, THE PISTON ROD OF THE 3RD CYLINDER WAS BENT, AND ENGINE DAMAGE WAS DONE. VW SHOULD NOT BE OFFERING THIS TSB TO ALL TDI (TURBO DIESEL ENGINE) OWNERS WHO COULD BE AFFECTED BY THE TSB. CATASTROPHIC ENGINE DAMAGE BY NEGLECTING TO PERFORM A KNOWN TSB IS CREATING A VERY DANGEROUS SITUATION ON THE ROADS. *TR

Mileage: 55,600

CAR STALLS. IT IS A 6 SPEED MANUAL TRANSMISSION. TDI. CONTINUALLY STALLS. HAVE ALSO HAD 2 INSTANCES OF BRAKE GOING TO FLOOR BOARD. *TR

Mileage: 100

I WAS TRYING ALONG AT 50 MPH AND THE GLOBE DIESEL LIGHT CAME ON AND THE ENGINE LIGHT CAME AN. I KEPT TRYING TO DRIVE IT TO GET TO A SAFE PLACE TO LEAVE MY VEHICLE TO GET IT TOWED. VW COULD NOT DETERMINE IF WAS FUEL CONTAMINATION OR FAULTY FUEL PUMP. I COULDN'T MOVE THE CAR WHEN I GOT TO A STOP. IF THIS IS A KNOWN ISSUE TO THE VW COMPANY WHY ARE THEY TRYING TO BLAME THE CONSUMERS THAT I PUT THE WRONG FUEL IN MY VEHICLE. VW INSTALLED THE FUEL GUARD WHICH WAS A RECALL, AND COVERED THE REST OF THE PARTS BUT NOW I AM LEFT WITH A YEAR OLD CAR THAT I HOPE HAS NO LONGER FURTHER ISSUES DUE TO VW NOT RECALLING AND FIXING AN ISSUE WITH THE FUEL PUMP. *TR

Mileage: 24,284

OUR 2012 JETTA SPORTWAGEN 2.5 SE HAS SUFFERED FROM INTERMITTENT STALLING FOR THE PAST 4 WEEKS. THE STALLING OCCURS SHORTLY AFTER STARTING THE COLD ENGINE. THIS STALLING HAS OCCURRED WHILE IN TRAFFIC RESULTING IN A SERIOUS SAFETY CONCERN. *TR IT APPEARS THAT THIS ISSUE IS EXPERIENCED BY A NUMBER OF 2012 JETTA SPORTWAGEN OWNERS. HERE ARE POTENTIAL CAUSES OF THE STALLING PER OTHER OWNERS: ECU WIRING HARNESS CRANK SENSOR THROTTLE BODY ENGINE MANAGEMENT SYSTEM COOLANT LEAK MIGRATION FUEL PUMP FUEL FILTER OUR VEHICLE IS CURRENTLY AT THE DEALER. WE ARE EXTREMELY CONCERNED THAT THIS INTERMITTENT STALLING ISSUE IF NOT RESOLVED WILL RESULT IN INJURIES OR FATALITIES. *TR

Mileage: 13,000

THE 2012 VW JETTA 2.5 HAS A VEHICLE DEFECT IN WHICH UPON A NEED FOR ACCELERATION, THE CAR STALLS OUT. WHILE THE ENGINE CONTINUES TO RUN; THE VEHICLE DOES NOT MOVE. THIS VEHICLE HAS FAILED ON THREE SEPARATE OCCASIONS NEARLY CAUSING ACCIDENTS EACH TIME. VW REFUSES TO ACKNOWLEDGE THE DEFECT EVEN THOUGH OTHER VW OWNERS HAVE DOCUMENTED THIS DEFECT IN A VARIETY OF WEBSITES REGARDING THE PRODUCT. *TR

Mileage: 2,500

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED AS THE POWER STEERING SYSTEM MALFUNCTIONED. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST. THE DIAGNOSTIC TEST DID NOT PROVIDE ANY DEFECT CODES NOR DID THE VEHICLE STALL WHILE THE DEALER TEST DROVE THE VEHICLE. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 28,884. THE VIN WAS NOT AVAILABLE.

Mileage: 28,884

I WAS DRIVING ON THE INTERSTATE ON MODERATE TRAFFIC AT ABOUT 35 MPH WHEN ALL OF A SUDDEN THE CAR STALLED AND THE STEERING WHEEL AND BRAKES GOT REALLY HARD. I HAD TO USE THE EMERGENCY BRAKE TO STOP THE CAR BECAUSE THE BRAKES WOULDN'T WORK. MY JETTA HAS THE AUTOMATIC TRANSMISSION AND IT WAS SET ON "MANUAL WITH NO CLUTCH" WHEN IT HAPPENED. THE THING IS I WASN'T EVEN TOUCHING THAT WHEN THE CAR STALLED. THAT FIRST INCIDENT HAPPENED LESS THAN 2 WEEKS AFTER I'D GOTTEN THE CAR FRESH OFF THE DEALERSHIP. I DIDN'T WANT TO ADMIT THAT THERE WAS SOMETHING WRONG WITH THE CAR BECAUSE I WAS EXCITED TO HAVE A NEW CAR. I'VE OWNED THE CAR FOR ALMOST A YEAR NOW AND IT HAS HAPPENED AT LEAST 7 OTHER TIMES. NOW I REALIZE THIS IS VERY DANGEROUS BECAUSE WHEN THE CAR STALLS THE STEERING WHEELS GETS VERY HARD AND IT MAKES IT ALMOST IMPOSSIBLE TO MOVE THE STEERING WHEEL OR USE THE BRAKES. I'M NOT HAPPY. *TR

Mileage: 200

I WAS ON AN APPROXIMATELY 6 HOUR ROAD TRIP. APPROXIMATELY 100 MILES FROM MY HOME, MY 2012 VOLKSWAGEN JETTA TDI WAS BEING DRIVEN AT APPROXIMATELY 70 MPH ON THE HIGHWAY. THE GLOW PLUG LIGHT ON THE INSTRUMENT CLUSTER BEGAN FLASHING. VEHICLE THEN WENT INTO "LIMP MODE", SLOWING TO APPROXIMATELY 45 MPH ON THE HIGHWAY. I WAS ABLE TO MAKE IT TO THE NEXT EXIT OFF THE HIGHWAY, AND COME TO A STOP AT THE OFF RAMP STOP SIGN. THE VEHICLE THEN STALLED, AND WOULD NOT RESTART. THIS LEFT MY WIFE AND I STRANDED 100 MILES FROM HOME. VEHICLE WAS TOWED BACK TO THE DEALERSHIP, WHERE THE VEHICLE WAS PURCHASED. MECHANIC AT DEALERSHIP STATED THE HIGH PRESSURE FUEL PUMP "EXPLODED", SENDING METAL SHARDS THROUGHOUT THE VEHICLE'S FUEL SYSTEM. DEALERSHIP STATES THIS MAY BE CAUSED BY "CONTAMINATED FUEL". A SMALL AMOUNT OF ONLINE RESEARCH REVEALED THIS IS A COMMON PROBLEM WITH VOLKSWAGEN TDI ENGINES. *TR

Mileage: 37,000

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA TDI. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, IT SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE INTER COOLER FAILED AND WAS CLOGGED WITH ICE ON BOTH THE INLET AND OUTLET SIDES. WHICH CAUSED THE ENGINE TO SEIZE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO ASSIST WITH REPAIR COSTS. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 13,050. UPDATED 03/15/13*LJ UPDATED 04/22/2013 *JS

Mileage: 13,050

CAR LOST POWER AND COASTED TO THE SIDE OF THE ROAD . TOWED TO VW DEALER . NO FUEL PRESSURE . REMOVED FUEL FILTER , FULL OF METAL . FUEL PUMPS , FILTER , LINES AND INJECTORS REPLACED UNDER WARRANTY. NOT A MISS FUELING ISSUE. *TR

Mileage: 15,046

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE SUDDENLY STALLED AND THE VEHICLE BEGAN TO IDLE EXCESSIVELY. THE CONTACT WAS ABLE TO BE RESTART THE VEHICLE IT BEGAN TO FUNCTION NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE. THE VIN WAS NOT AVAILABLE.

PICKED UP THE CAR FROM THE DEALER ON 10/03/12 AT 11:00 A.M. IT WAS NEW---HAD 47 MILES ON THE ODOMETER. DROVE IT TO WORK AND THEN ARRIVED HOME AT 6:45 THAT EVENING WITH ODOMETER READING 81 MILES. AS I WAS PARKING THE CAR IN THE GARAGE I PUT IT INTO REVERSE TO BACK IT INTO THE SPOT AND THEN SWITCHED THE GEAR(THIS IS A AUTOMATIC TRANSMISSION) TO DRIVE TO STRAIGHTEN OUT. THE CAR CONTINUED TO MOVE BACKWARDS IN REVERSE AND IF I HAD NOT HAD MY FOOT ON THE BRAKE I WOULD HAVE CRASHED INTO THE CONCRETE WALL OF THE GARAGE. TRIED TO PUT THE CAR BACK INTO DRIVE--THE GEAR SHIFT WAS STUCK IN REVERSE. I TURNED OFF THE CAR AND OF COURSE, COULD NOT START IT AGAIN BECAUSE THE CAR WAS IN REVERSE. THE ELECTRICAL PANEL ON THE DASHBOARD CONTINUED TO READ THAT THE CAR WAS IN PARK. TOW TRUCK DRIVER ARRIVED AND HE HAD TO MANUALLY PULL THE CABLE WIRE IN THE ENGINE WHILE THE CAR WAS RUNNING TO CHANGE GEARS AND GET THE CAR TO START. THIS IS A VERY SERIOUS PROBLEM---THE DEALER AND VOLKSWAGEN CLAIM IT HAS BEEN FIXED BY SIMPLY TIGHTENING A CLASP ON THE TRANSMISSION CABLE. WHY WAS THE CLASP LOOSE? I MAINTAIN THIS IS A DESIGN FLAW. IF I HAD BEEN TRYING TO MAKE A U TURN IN TRAFFIC OR PARK ON THE STREET THE RESULT COULD HAVE BEEN HORRIFIC. . I AM PETRIFIED TO DRIVE THE CAR AGAIN AND THE DEALERSHIP AND VOLKSWAGEN WANT TO SWEEP THIS INCIDENT UNDER THE RUG. PLEASE INVESTIGATE AND PREVENT THIS FROM HAPPENING TO SOMEONE ELSE. THANK YOU *TR

Mileage: 81

DRIVING AT ABOUT 50 MPG, ENGINE CONTROL MALFUNCTION AND ENGINE LIGHT BOTH CAME ON AT ONCE AND VEHICLE LOST POWER ALL OF THE SUDDEN. AT THIS HAPPENED ON THE HIGHWAY WHILE PASSING A VEHICLE IT COULD HAVE ENDED IN AN ACCIDENT. *TR

Mileage: 4,895

AFTER LESS THAN 3 MINUTES OF OPERATION, THE VEHICLE CAN STALL UNDER A SPECIFIC SET OF CIRCUMSTANCES. THE INCIDENCES (13 AND COUNTING IN 2 MONTHS) ALWAYS OCCUR WHEN IN SECOND OR THIRD GEAR AT ~30-35 MPG. THE DRIVER IS SLOWING DOWN (AS TO STOP AT A RED LIGHT) AND THEN ACCELERATES (LIGHT CHANGES TO GREEN). ABOUT 2-3 SECONDS AFTER ACCELERATION BEGINS THE ENGINE STALLS AND MUST BE RESTARTED. THE ENGINE JUST CUTS OUT DURING ACCELERATION. *TR

Mileage: 850

ON 9 MARCH 2012, I BOUGHT A VW TDI JETTA SPORTSWAGEN WITH AUTOMATIC TRANSMISSION. FROM THE TIME I TOOK POSSESSION OF THE VEHICLE, THE TRANSMISSION BUCKED, HESITATED, AND LUNGED. I TOOK THE CAR BACK TO THE DEALERSHIP ON 26 APRIL TO HAVE IT EXAMINED, BUT THEY SAID THAT IT WAS ?NORMAL? AND THERE WAS NOTHING WRONG WITH THE VEHICLE. I TOLD THEM THAT IF THAT WAS NORMAL, I WAS SURPRISED THAT ANYONE WOULD WANT TO BUY ONE. AFTER 2 MONTHS OF THIS, I TOOK THE CAR BACK AND EXCHANGED IT FOR ONE WITH A MANUAL TRANSMISSION. I BELIEVE THE SO-CALLED AUTOMATIC TRANSMISSION (WHICH IS REALLY A MANUAL TRANSMISSION WITH 2 CLUTCHES CONTROLLED BY A COMPUTER) IS INHERENTLY DANGEROUS. *TR