2014 VOLKSWAGEN JETTA Electrical System Problems

93 complaints about Electrical System

93
Complaints
2
Crashes
2
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Electrical System Complaints (93)

Jan 5, 2026 Fire

the auxiliary heater had burned through the heat shield and melted into the cabin causing a small fire and now some smoke to enter the cabin

Nov 5, 2025 Fire

Auxiliary Heater, Part# 1KO 963 235 H, Melted at the grounding post, potentially damaging wiring harness. Fire started in driver side footwell on 11/5/2025. Included is a photo of where the fire originated from. Medium burning to hands, and smoke inhalation from my passenger.

Dec 10, 2024

During this summer (2024), I got a warning with three beeps then warning lights came on, went off for a several months, and now have come on and stayed on (ABS, TRACTION CONTROL, BRAKE, AIRBAG, Tire Pressure). This has to be an issue with VW. There was close to 63,000 miles on the car at the time. Now there's only 64,000 miles on the car. The dealer service center couldn't really determine the cause but still quoted a repair of nearly $4,000.

Dec 2, 2024

PTC Heater - Driver side footwell short / overheating Burning smell Climatronic temp set to warm Fan speed on or off Outside air temperature below 35deg fahrenheit Burning plastic and vapor starts filling the cabin within 10 seconds Fear of vehicular fire or related health effects from exposure. No warning codes or lights to indicate an issue.

Dec 19, 2022

First owner, brought brand new, serviced the car every 5k, current 61000 mileage, no prior repair or accident. Nov 16, 2022 Jetta’s engine light went on suddenly, next day engine light off, then it went on and off for a couple of days. Drove to the dealership Nov 21, was refused to check as they're too busy; drove to AutoZone Nov 22, did a diagnostic check, trouble code P0131 (power train system) and 02214-002(Anti-lock Brake System), suggested replacement of an Oxygen sensor. Four days later on Nov 26, drove at the parking lot at low speed between 10-15 mph, the car suddenly stalled for the first time. Was able to drive 1.6 miles back home at very low speed. Nov 28, 2022 Dealership was fully booked; was able to drive the car to a close-by shop who said could fix it. The independent shop replaced two oxygen sensors, spark plugs, spark plug wire set, fuel system treatment and coil ignition. Pick car, stall persisted. Drove back, at second attempt, the shop claimed they replaced one faulty oxygen sensor, still was unable to fix the issue and towed the car to the dealership, dealership test drove multiple times and found nothing wrong. Dec 4, picked up the car, stall persisted within an hour. Called the shop, they didn't know what to do and suggested taking the car to the dealership. Dec 5, drove the car with no problem to the dealership. Described the issue, asked for a 60,000 miles maintenance and check crankshaft sensor, both refused by the service consultant. Asked to check all the parts been replaced. Dec 7, dealership called, claimed three mechanics were working on it and could not pinpoint the problem, best guess is ECM but no guarantee. Dec 9, picked up the car, car stalled three times within two minutes leaving the dealership; unable to hit 30 mph on highway, dangerous to drive in daytime traffic; found a parking lot and had the car towed back home. Today Dec 19, car stalls within a minute of starting. Not safe to drive. VW America declined buy back.

Dec 18, 2022

Hello, Recently error codes P309D and 01314-013 were detected via a code reader. Translation of codes indicate Powertrain System and/or ABS ECM. The vehicle will lose power upon downshifting which requires the engine turned off and back on. Once the car reaches normal operating temperature, the issue does not occur. In addition, the Hybrid System is not available. The monitor indicates the battery is being charged. The battery will discharge power, but not to the engine. Not sure where it goes. Finally, the loss of the Hybrid System has resulted in a lower miles per gallon from 45mpg down to 29mpg. Vehicle is available to inspect. Loss of power puts me at risk. The issue has not been confirmed by an Independant source including dealer, police and insurance company. The vehicle has had transmission problems in the past. Loss of power and certain gears, specifically even gears and reverse.

Jul 24, 2022

Last Thursday, we were driving at night when both low-beam headlight went out at exactly the same time causing us to be driving blindly for a moment. Luckily, the high beams still worked, but this issue seems to be some sort of short, and is dangerous. After looking online, it seems this has happened to lots of people with VW Jettas

Jul 5, 2022

key gets stuck in ignition and CANNOT turn car off

Jun 30, 2022

The key gets stuck in the ignition and won't turn. This can make it so the car can't be turned off. The key won't turn regardless of how the steering wheel is manipulated to make sure it isn't locking the key in place. No warning signs or messages were associated with the incident.

May 16, 2022

Motor was replaced at 104,714 miles due to knock in engine. Got car after motor replacement and car is doing same exact thing with less than 5000 miles on new motor. Codes that are appearing are oil pressure switch and power train computer issues.

Feb 24, 2022

The contact owns a 2014 Volkswagen Jetta. The contact stated while driving 60 MPH, there was an abnormal sound coming from the vehicle prior to the vehicle losing motive power. The check engine warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the timing chain and alternator needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 82,000.

Mileage: 82,000

Apr 14, 2021

EVERY SINGLE LIGHT ON THE DASH IS TURNED ON EVEN THOUGH THERE'S NO PROBLEM, AND THE SPEEDOMETER METER DOESN'T MOVE. I GOT THE ISSUE FIXED BY AN INDEPENDENT MECHANIC WHO SAID THE COMPUTER ONLY NEEDED TO BE RESET, BUT THE VW DEALERSHIP INSISTS THAT I STILL HAVE A BIG ISSUE THAT CAN EFFECT THE USAGE OF MY BRAKES, AIRBAGS, EVERYTHING, AND WANTS TO CHARGE ME $3500 FOR A NON-PROBLEM. SINCE THE SENSORS ARE ALL ON, I DON'T KNOW WHEN TO FILL UP OIL OR GAS, AND I WON'T BE ALERTED IF I HAVE A FLAT TIRE OR THERE'S AN ISSUE WITH THE ENGINE. THEY ALSO MENTIONED THAT SINCE THE SENSORS ARE DEAD IT MAY NOT DEPLOY MY AIRBAG SYSTEM. I'VE BEEN TOLD IT'S NOT WORTH FIXING, MY CAR ONLY HAS 49,537 MILES AND IS IN GOOD CONDITION; THIS IS ABSURD.

Mileage: 49,400

Mar 19, 2021

I HAD 38C4 RECALL FIXED ON MY CAR ON 1/14/20. PRIOR TO THAT I DID SOME ELECTRONIC ISSUES FIXED. RECENTLY I PARKED MY CAR AND IT WOULD NOT GO IN REVERSE. I GOT OUT OF PARKING SPOT AND WAS ABLE TO DRIVE FWD. I WAS ON MY WAY BACK TO WORK WITH MY COWORKERS AND MY CAR JUST SUDDENLY DIED. I RESTARTED IT AND IT WENT A SMALL WAY FURTHER AND DIED AGAIN. I HAD IT TOWED TO GALPIN VW, IN WEST HILLS, CA. THEY SAID THE COMPUTER READ THAT IT NEEDS A NEW GEARBOX. I BELIEVE MY VEHICLE HAS BEEN PART OF A COUPLE RECALLS BUT HASN'T BEEN FLAGGED. ONE OF THE RECALLS ENDED WITH PRODUCTION DATE 10/2013 AND MINE WAS MANUFACTURED 11/2013. THAT MIGHT HAVE BEEN 34F6/4V. NOT SURE. MY CAR DIED BEFORE THE FIX FOR 38C4 ALSO. I WAS ON A BUSY STREET AND COULD HAVE GOT MYSELF AND MY COWORKERS KILLED. I TRIED TO SPEAK WITH VW CUSTOMER CARE, WITH JENNIFER WHO SAID AFTER SPEAKING WITH SUPERIORS THERE WAS NOTHING SHE COULD DO. MY CAR ONLY HAS ABOUT 62,000 MILES. I NEED HELP WITH THIS.

Mileage: 62,000

Oct 13, 2020

WHEN THE VEHICLE DOWNSHIFTS TO LOWER GEARS THE ENGINE STUTTERS AND EVENTUALLY STALLS OUT

Mileage: 113,000

Sep 13, 2020

CRANK CAR CUT OFF LIKE IM OUT OF GAS... WIRING IS BAD POWERTRAIN AS WELL DUE TO CODE P0341 SENSOR

Sep 6, 2020

IN THE FOLLOWING, LB/HB IS LOW BEAM, HIGH BEAM: ' THE DASHBOARD INDICATOR FOR HB IS ALWAYS ON, EVEN WHEN THE STEERING COLUMN LEVER IS ON LB AND LIGHTS ARE REALLY LB. ' THE TURN SIGNAL DASHBOARD LIGHT BLINKS FAST -- LIKE THERE IS A BURNT-OUT BULB -- BUT THEY ACTUALLY FLASH FINE. ' WHEN THE STEERING COLUMN LEVER IS SET TO HB, ALL LIGHTS ON THE DRIVER SIDE ARE DEAD; OR, THE HB BULB DOESN'T LIGHT AT ALL AND THE LB BULB GOES FAINT. ' WHEN I TURN THE LIGHTS OFF WHEN THE ENGINE IS RUNNING, THEY STAY ON ' SAY I'M DRIVING AT NIGHT ALL EVERYTHING IS FINE. I TURN THE CAR OFF; WHEN I START IT UP AGAIN SECONDS LATER, THE LIGHTS ARE MESSED UP FINALLY, THE LIGHTS USUALLY STAY EITHER WORKING OR ARE MESSED UP WHILE DRIVING, BUT ONCE IN A WHILE, THEY WILL GO FROM WORKING TO MESSED UP OR VICE VERSA WHILE DRIVING. BUT I WORK AT NIGHT AND LIVE ONLY ONE MILE FROM MY JOB, SO I HAVE NOT HAD THIS CAR ON THE ROAD AT NIGHT FOR ANY SIGNIFICANT LENGTH OF TIME. THE MOST COMMON SCENARIO IS THAT THE CAR HAS SAT FOR HOURS; I START IT, AND THE LIGHTS ARE EITHER MESSED UP OR WORKING FINE, AND THEY STAY THAT WAY UNTIL THE CAR IS TURNED OFF AND STARTED AGAIN.

Mileage: 32,100

Aug 3, 2020

EPC WARNING LIGHT CAME ON SUDDENLY; VEHICLE THROTTLED DOWN AND CONTINUED TO BUCK AND STALL OUT; LOSS OF POWER AND SPEED. VERY DANGEROUS WHILE IN TRAFFIC. NO SPECIFIC DIAGNOSTIC CODE(S) WERE SAVED OR TRIGGERED. THIS CAUSES COSTLY AND UNNEEDED DIAGNOSTICS AND REPAIRS

Mileage: 68,000

Jun 5, 2020

MY CAR IS NOT REGISTERING A KEY AND VW DOESN'T SEEM TO CARE. *TR

Mileage: 75,000

Apr 30, 2020

I BEEN TRYING TO GET MY STICKER SINCE LAST YEAR ....I HAVEN'T BEEN ABLE TO CAUSE OF THE RE CALL. I BEEN DRIVING EXPIRES TAGS....AM ANNOY ALREADY WITH THIS RECALL T THE DEALER SHOULD HAD TOLD ME SINCE THA BEGGING...MY CAR KEEPING LOSING OIL AND AND. CAN I JUST GET A REFUND

Apr 16, 2020

APRIL 13TH,2020 I TOOK MY CAR IN TO THE LOCAL VW DEALERSHIP TO HAVE IT LOOKED AT. ROAD TESTING PRODUCED NOTHING, BUT P1732 AND P173D CODES WERE FOUND. THE SERVICE DEPARTMENT CALLED THE VW TECH LINE AND VW INDICATED THAT A NEW TRANSMISSION WAS THE ONLY OPTION. MY COST WOULD BE $9236.14. AFTERWARDS, I STOPPED AT THE LOCAL INDEPENDENT GERMAN AUTO REPAIR SHOP TO HAVE MY PAPERWORK LOOKED AT. THIS SHOP INDICATED THAT THIS WAS A NEW TRANSMISSION DESIGN, INTENDED FOR THE HYBRID, AND THAT IT WAS FULL OF BUGS. I WAS INFORMED THAT VW KNEW ABOUT THE ISSUE AND CREATED A SOFTWARE BANDAGE TO FIX IT. THE FIX WAS NOT A PERMANENT SOLUTION, RATHER TO PROLONG THE LIFE OF THE CAR INSTEAD OF VW FIXING THE ISSUE UNDER WARRANTY. THIS SHOP ALSO INDICATED THAT NORMAL SERVICE DONE TO CARS WOULD SHOW A POTENTIAL PROBLEM, BUT VW INDICATED TO CLEAR THE CODE AND NOT TELL CUSTOMERS. TRANSMISSION I AM NOT SURE THE EXACT DATE THAT THE TRANSMISSION ISSUES BEGAN, BUT I DO KNOW THAT IT WAS AFTER MARCH 27TH, 2020. I KNOW THIS BECAUSE I WORKED ALL DAY FOR NEWS AMERICA MARKETING AND THERE WERE NO ISSUES WITH THE CAR. ON THE DAY THAT THE ISSUE BEGAN, I HAD BEEN USING E-MODE FREQUENTLY AND I NOTICED THAT THE CAR WAS RUNNING HOTTER THAN NORMAL. I STOPPED USING E- MODE. CURRENTLY THE CAR IS DRIVABLE. THE CHECK ENGINE LIGHT DOES NOT COME ON REGULARLY. WHEN THERE IS A PROBLEM, ONLY ODD GEARS ARE AVAILABLE. GEARS 2,4,6, AND REVERSE ARE NOT AVAILABLE. WHEN THE CHECK ENGINE LIGHT COMES ON, THE CAR WILL IMMEDIATELY DOWNSHIFT TO AN ODD GEAR. FOR EXAMPLE, 4TH GEAR TO 3RD. THIS RESULTS IN THE CAR SLOWING DOWN QUICKLY DUE TO THE HIGH RPM. IF THE CAR IS IN 2ND, SHIFTING TO 1ST CAUSES THE CAR TO COME TO A STOP OVER A SHORT DISTANCE.

Mileage: 100,000

Mar 22, 2020

HI I BOUGHT MY CAR 2017 I DIDNT KNOW ABOUT THE RECALL UNTIL OCTOBER.... ITS SAYS IT'S ON FIXABLE SO I CANT GET MY REGISTRATION OR STICKER I WANT A REFUND OR A NEW CAR R IF I COULD GET A RESPONSE RIGHT AWAY CAUSE MYTAGS OR EXPIERD

Mar 7, 2020

MY JETTA BEGAN HAVING ISSUES STARTING ONCE DRIVEN. IT PROGRESSED TO STALLING WHILE IDLING AND AT TRAFFIC LIGHTS. IT FURTHER PROGRESSED TO STALLING WHILE DRIVING, SLOWING FOR TURNS ECT. THE EMC RELAY WAS REPLACED BY MECHANIC. APPARENTLY THIS IS A COMMON PROBLEM THAT NEEDS TO BE RECALLED BY VOLKSWAGEN

Mileage: 90,000

Jan 20, 2020

CAR IGNITION STOPPED WORKING WELL AFTER SOME MONTHS OF PURCHASED. NOW, CAR IGNITION IS HARD AND TAKES SEVERAL TIMES FOR STARTING THE CAR. IT'S IS DANGEROUS IN AN EMERGENCY OCCASION THAT I DON'T HAVE MY CAR READY.

Dec 30, 2019

WHILE DRIVING ON THE OVERPASS THE CAR CUTOFF ALMOST HIT FROM BEHIND BY A DUMP TRUCK WOULD NOT CRANK BACK UP FOR 7 MINUTES. AIRBAG LIGHT ON SHOW MALFUNCTION OF AIRBAG

Mileage: 719,974

Dec 7, 2019

MY VEHICLE; FOR MONTHS NOW, HAS EITHER NOT STARTED UP RIGHT AWAY OR SHUT OFF WHILE DRIVING THROUGH CITY STREETS AND A MAJOR FREEWAY. WHILE DRIVING THE CAR LOSES POWER BUT THE BATTERY HAS POWER. POWER STEERING BECOMES LOST AND I HAVE TO PUSH THE VEHICLE OFF THE ROAD OR FREEWAY. THE VEHICLE HAS A ROUGH IDOL WHEN THIS OCCURS AND BECOMES UNSAFE TO HANDLE AND CAREFULLY REMOVE FROM A BUSY ROAD.I HAVE TAKEN IT IN TO VW SERVICE MULTIPLE TIMES AND THET CANNOT FIX IT. NO CODE COMES UP ON THEIR DIAGNOSTIC COMPUTER AND NO CHECK ENGINE DASH LIGHTS ILLUMINATE. THIS ISSUE SEEMS AS THOUGH IT IS IMPOSSIBLE TO FIX BY THE DEALERSHIP WHO SOLD IT TO ME, AND SELF DIAGNOSING IS OUT OF MY LEAGUE.

Mileage: 70,000

Nov 22, 2019

AFTER EXITING THE FREEWAY AND GOT TO THE OVERPASS I HAD TO STOP, AFTER A ACCELERATED THE ENGINE SHUT DOWN, LOST ALL ELECTRICAL POWER EXCEPT FOR THE RADIO, FORTUNATELY AFTER THE OVERPASS WAS A DOWNGRADE SO THE CAR WAS ABLE TO COAST TO SAFETY ON TO THE SHOULDER. THIS HAS NOT BEEN THE FIRST INCIDENT WHERE THE VEHICLE HAS LOST COMPLETE POWER WHILE DRIVING IN CITY STREETS. THIS IS MY WIFE'S CAR, SHE HAD COMPLAINED TO ME OF THE CAR NOT STARTING AFTER SHE GOTTEN OFF WORK, WE TRIED TO JUMP STARTED IT AND IT STILL WOULD NOT START, SO IT HAD TO WAIT TILL I GOT OFF FROM WORK. SOON AS I GOT TO THE VEHICLE AFTER MY SHIFT, I TRIED TO CRANK START IT AND THE VEHICLE STARTED WITH OUT HESITATION. WHILE DRIVING IN THE CITY STREET, AFTER MAKING A STOP THE VEHICLE ENGINE SHUT OFF, I WAS UNAWARE SINCE THE RADIO WAS STILL PLAYING, SO MY WIFE POINTED OUT THIS HAD BEEN HAPPENING TO HER AS WELL, EVEN AFTER WE REPLACED THE BATTERY. SO I TOOK THE VEHICLE TO MY MECHANIC AND HE MENTIONED THAT THIS COULD BE AN ALTERNATOR PROBLEM, SO WE REPLACED THE ALTERNATOR AS WELL, BUT THE VEHICLE CONTINUES TO SHUT DOWN OR IT JUST WON'T START. I DECIDED TO CHECK THE WIRING TO THE BATTERY AND TO THE DISTRIBUTOR AND AFTER DOING THIS THE VEHICLE WILL START UP AGAIN. LAST EPISODE WAS ON 11/15/2019 AS I EXITED THE FREEWAY ON MY WAY TO WORK. WHEN I GOT HOME I REMEMBERED THAT MY WIFE HAD HANDED ME A COUPLE OF LATTERS FROM THE VW DEALER WITCH WE HAD OMITTED SINCE WE BOUGHT THE VEHICLE USED IN A CAR LOT. THIS IS HOW I FOUND OUT THAT THESE LETTERS WHERE NOTICES OF THE RECALLS ON THIS PARTICULAR VEHICLE. I SHARED THIS WITH A FRIEND THAT CLAIMS HE ALSO HAD THE SAME PROBLEM WITH A VW VEHICLE HE OWNED, HE EXPLAINED THAT THE PROBLEM IN HIS UNKNOWN VW MODEL, THE ELECTRICAL WIRING WAS AT FAULT. I'M SCHEDULED TO BRING THE VEHICLE IN FOR A RECALL FOR THE KEY COLUMN, WITCH IS NOT ASSOCIATED TO THE PROBLEM ACCORDING TO VW REP.

Mileage: 91,300

Oct 31, 2019

DEALER ISSUED KEYS ARE IMPOSSIBLE TO TURN WHEN ATTEMPTING TO TURN OFF ENGINE IN STATIONARY/PARK POSITION. HAVE TO FLICK KEY FORWARD CAUSING A POWER SURGE TO SHUT THE ENGINE OFF. PROCESS IS GETTING WORSE, NOW FUEL LIGHT IS ON STATING THAT MY FUEL SENSOR IS BROKEN. CAR HAS LOST POWER WHEN ACCELERATING AS WELL. THIS IS ALL CONNECTED TO THE POWER SURGE NEEDED TO SHUT THE CAR OFF. DEALERSHIP STATES, THERE HAS NOT BEEN A RECALL FOR THIS TYPE OF ISSUE, IT WILL COST ME UPWARDS TO $1000 TO FIX IGNITION CYLINDER. IT LOOKS LIKE IT'S ONE OF THE ONLY ISSUES WITH THIS VEHICLE AND IS KNOWN BY THE DEALERSHIPS. DEALERSHIP ONLY ADVISES TO PURCHASE NEW VEHICLE WITH "PUSH TO START." THIS WILL BE OUR FIRST AND LAST VW.

Mileage: 90,000

Oct 26, 2019

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

Mileage: 71,000

Oct 18, 2019

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE ROLLED AWAY AFTER IT WAS SHIFTED INTO PARK. THE FAILURE RECURRED IN AUGUST OF 2019. ALSO, WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO HESITATE AND MULTIPLE WARNING INDICATORS FLASHED. THE VEHICLE WAS TAKEN TO BURKE VOLKSWAGEN (LOCATED AT 519 STONE HARBOR BLVD, CAPE MAY COURT HOUSE, NJ 08210, (609) 465-6000) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V615000 (ELECTRICAL SYSTEM, STEERING). THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS 57,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 57,000

Oct 4, 2019

THE CAR'S IGNITION IS VERY DIFFICULT TO TURN ON AND OFF. IT USUALLY TAKES A FEW MINUTES TO JIGGLE THE KEY THE RIGHT WAY TO GET THE CAR TO TURN OFF, AND THEN ANOTHER FEW MINUTES AND A FORCEFUL YANK TO GET IT OUT. TURNING THE IGNITION ON CAN ALSO BE DIFFICULT, AS THE KEY DOESN'T WANT TO TURN IN THE CYLINDER AND YOU HAVE TO REALLY FORCE IT TO TURN. YOU CAN'T LEAVE THE CAR TO GET HELP BECAUSE THEN IT COULD BE EASILY STOLEN. THIS NEEDS TO BE RECALLED ASAP.

Mileage: 100,000

Oct 2, 2019

EXCESSIVE STALLING AT INTERSECTIONS, ALMOST HIT WHEN MAKING A RIGHT TURN BECAUSE THE CAR STALLED. RESTART THE CAR AND WORKS FINE, BUT IS GETTING MORE FREQUENT.

Mileage: 70,155

Oct 2, 2019

VEHICLE IGNITION SWITCH STICKS. SOMETIMES IT IS HARD TO TURN ON OTHER TIMES IT IS VERY DIFFICULT TO TURN OFF. CONDITION IS GETTING WORSE.

Mileage: 70,000

Sep 23, 2019

2014 VW JETTA CAR KEY IS GETTING STUCK IN THE KEY IGNITION. PROBLEM STARTED AROUND ONLY AT 50,000 MILES. RIGHT NOW, AROUND 55,900 MILES, THE PROBLEM HAPPENS EVERY SINGLE TIME THE CAR KEY GETS INSERTED INTO THE KEY IGNITION. THE KEY IGNITION TURNING MECHANISM NO LONGER FEELS SMOOTH WHEN TRYING TO START OR TURN OFF THE CAR. THE WORST PART COMES WHEN TRYING TO TURN OFF THE CAR. IT IS VERY DIFFICULT TO TURN OFF THE CAR AS THE KEY GETS STUCK IN THE IGNITION. STEERING WHEEL NEEDS TO BE WIGGLED/(TURNED IN THE LEFT AND RIGHT MOTION) WHILE TRYING TO GET THE CAR KEY PULLED OFF FROM THE IGNITION. THIS IS VERY CONCERNING FOR THE OWNERS OF 2014 VW JETTA. AS I DID SOME RESEARCH ON THIS TOPIC, I HAVE FOUND OUT THAT THIS HAS BEEN AN ONGOING PROBLEM FOR VW CARS. AND YET VW CUSTOMER CARE DOES NOT TRY TO ACKNOWLEDGE THIS ISSUE AND ONLY THING THAT THEY TELL ME IS THAT THERE IS NO EXTENDED WARRANTY COVERAGE ON THE 2014 MODELS. I HAVE READ ONLINE THAT THERE IS AN EXTENDED WARRANTY FOR THE KEY IGNITION ON 2012/2013 VW JETTA. THERE SHOULD BE AN EXTENDED WARRANTY FOR THE MODEL YEAR 2014 JETTA AS WELL BECAUSE THE PARTS ARE EXACTLY THE SAME AS 2012/2013 AND 2014. I DO NOT UNDERSTAND WHY VW IS IGNORING THIS ISSUE FOR 2014 VW JETTA. FOR THE SAKE OF PUBLIC SAFETY, VW NEEDS TO ACKNOWLEDGE THIS ONGOING ISSUE AND VW NEEDS TO PROVIDE A RECALL OR AT LEAST EXTENDED WARRANTY FOR ALL THE CARS WITH THIS WELL KNOWN ISSUE. VW CUSTOMER CARE REGION MANAGER IS EXTREMELY SLOW IN RESPONDING TO THIS ISSUE. IT'S BEEN A WEEK AND STILL, THERE IS NO ANSWER ON WHETHER THEY WILL FIX THIS ISSUE OR NOT. ALL SHE SAYS IS THAT THERE IS NO EXTENDED WARRANTY ON THE YEAR 2014 MODELS RATHER THAN GIVING ANY APOLOGY. NO COMPASSION FROM VW AT ALL. VERY DISAPPOINTED WITH THE WHOLE VW CUSTOMER CARE REGARDING HOW THEY HANDLE THIS ISSUE.

Mileage: 55,800

Sep 16, 2019

THE DOOR LOCKS JUST CLICK CONTINUOUSLY, WHICH MEANS THE DRIVERS DOOR IS NEVER LOCKED. THIS IS A SAFETY HAZARD AS ANYONE CAN GET IN THE VEHICLE WHILE DRIVING

Mileage: 115,000

Aug 26, 2019

WHILE DRIVING THE VEHICLE, IT STARTS TO STALL OR HAVE STALLED WHILE SLOWING DOWN OR SITTING IN RUSH HOUR TRAFFIC; OR WHILE STOPPED AT A RED LIGHT. THE DEALER STATED THE CODE WAS P0011 AND THE CAMSHAFT POSITION SENSOR NEEDED TO BE REPLACED. THE PART WAS ABOUT $75 AND THE LABOR JUST UNDER $400. THE CHECK ENGINE LIGHT CAME BACK ON WITHIN 2 DAYS AND THE ISSUE STARTED AGAIN. NOW THE DEALER STATED CODE P0011 AGAIN, AND ALSO CODE P0016 CRANK SHAFT POSITION CORRELATION WHICH IS THE TIMING BELT HE STATED. HE ALSO QUOTED A PRICE OVER $3000 TO HAVE THE WORK COMPLETED. I ASKED IF THIS WAS THE PROBLEM ALL ALONG AND THE P0011 WAS MISDIAGNOSED THE LAST TIME SINCE YOU HAVE THE SAME CODE AGAIN. WAS THE OLD POSITION SENSOR BAD OR NOT. HE COULD NOT ANSWER. I TOLD HIM I CAN'T KEEP SPENDING MONEY IF YOU CAN'T GRANTEE A FIX. I DON'T WANT TO COME BACK IN A FEW WEEKS WITH THE SAME CODE, BUT THE PRICE KEEPS GOING UP. ALSO, THAT STATED THEY COMPLETED A RECALL UPDATE TO THE ECM SOFTWARE. I TOLD THEM I WAS SURPRISED AS I HAD CHECKED NHTSA AND IT STATED 0 INCOMPLETE RECALLS. I KNOW THIS AS I RESEARCHED THE P0011 ISSUE SEVERAL WEEKS AGO, AND SOMEONE MENTIONED IN A POST TO CHECK FOR THIS UPDATE. THIS APPEARS TO BE A COMMON ISSUE AS MANY PEOPLE ON THIS SITE HAVE SIMILAR COMPLAINTS TO MY OWN, WITH THE 2014 VW JETTA: HTTPS://WWW.CARCOMPLAINTS.COM/VOLKSWAGEN/JETTA/2014/ENGINE/ENGINE_DIES_STALLS_WHILE_DRIVING.SHTML I CAN'T AFFORD TO KEEP PAYING FOR POSSIBLE FIXES. I NEED FOR VW TO WORK ON MY VEHICLE AND COMPLETE THE REPAIRS AND MAKE SURE IT'S WHAT IS NEEDED TO RESOLVE THIS ISSUE. ALSO, I'VE NOTICED THAT SINCE THIS ISSUE HAS STARTED, THE CAR IS BURNING FUEL AT AN INCREDIBLE RATE; GOING FROM A HALF A TANK TO A QUARTER TANK IN A 12 MILE TRIP TO WORK AND 12 MILES BACK HOME, WITHOUT ANY OTHER STOPS. I WOULD THINK 24 MILES ROUND TRIP IN TRAFFIC WOULD BURN MAYBE 2 GALLONS, BUT NOT A QUARTER TANK OF GAS.

Mileage: 92,000

Aug 18, 2019

AFTER HAVING THE CAR FOR A YEAR, THE INJECTOR COIL PACK MALFUNCTION. THE CAR WOULD SPUTTER AND SLOW DOWN SPEED WHILE DRIVING AND WOULD STOP. I WENT THROUGH 3 REPLACEMENTS. WHEN THE CAR IS IDLE, THE CAR SHAKES OR LIKE IT IS STRESSING ITSELF TO WORK HARD BEING IDLE. THE KEY IGNITION IS NOW GIVING PROBLEMS. THE CAR WILL NOT RECOGNIZE THE KEY AND WILL NOT TURN ON. IF YOU HOLD THE KEY AT A CERTAIN ANGLE IT WILL TURN ON BUT IT IS HARD TO TAKE THE KEY OUT OF IGNITION.

Jun 13, 2019

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE IGNITION SWITCH WAS MALFUNCTIONING. THE CONTACT HAD TO WIGGLE THE KEY IN ORDER TO TURN THE ENGINE OFF. THE CONTACT STATED THAT THE KEY FRACTURED AND BECAME STUCK IN THE IGNITION SWITCH. THE DEALER (LEESBURG VOLKSWAGEN, 9105 US-441, LEESBURG, FL 34788, (352) 815-2465) ACKNOWLEDGED THE FAILURE AND STATED THAT THERE WERE NO RECALLS. THE CONTACT HAD AN INDEPENDENT MECHANIC COME TO HIS HOME TO REMOVE THE KEY AND REPAIR THE IGNITION SWITCH. THE MANUFACTURER ACKNOWLEDGED THE CONTACT'S CONCERN, BUT STILL WANTED TO CHARGE HIM FOR THE REPAIRS. THE FAILURE MILEAGE WAS 90,127.

Mileage: 90,127

Jun 8, 2019

IGNITION LOCKED AND LOCKED THE STEERING WHEEL AS WELL. CANNOT GET CAR STARTED

Mileage: 93,000

May 28, 2019

HEADLIGHTS STOPPED WORKING ON DIM. THEN TAILIGHTS WENT OUT. WE'VE HAD THE CAR 2 1/2 YEARS AND THIS IS SECOND TIME THE HEADLIGHTS HAVE WENT OUT LIKE THIS. WHEN THE HEADLIGHTS WENT OUT, THE BLUETOOTH ALSO WASN'T WORKING THE WAY IT HAD PREVIOUSLY. ALSO, THE WINDOWS WILL SOMETIMES NOT RESPOND PROPERLY. THEY WILL GO THE OPPOSITE WAY THAT I AM DIRECTING IT TO DO. (PUSH FOR UP AND IT GOES DOWN, FOR EXAMPLE). THESE INCIDENCES HAPPEN BOTH WHEN VEHICLE IS MOVING AND STATIONARY.

Mileage: 70,000

May 13, 2019

THE CAR CAN BE TURNED ON, HOWEVER, ONCE THE KEY IS IN YOU CAN NOT TURN THE ENGINE OFF AND THE KEY BECOMES STUCK IN THE IGNITION. YOU HAVE TO DISCONNECT THE BATTERY IN ORDER TO SHUT THE ENGINE OFF. THE KEY REMAINS STUCK

Mileage: 46,000

Mar 7, 2019

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

Mileage: 35,000

Jan 29, 2019

"THE ENGINE MAY IDLE ROUGH AND STUMBLE UPON ACCELERATION. THIS MAY BE DUE TO FAULTY ENGINE CONTROL MODULE SOFTWARE MISADJUSTING THE VALVE TIMING." THI IS THE CURRENT SAFETY RECALL FOR THE SAME MAKE MODEL AND YEAR OF MY CAR, HOWEVER, MY VIN HAS NOT BEEN INCLUDED. THIS IS THE ISSUE WITH MY CAR. IT WILL HAPPEN WHILE IN PARK, WHEN SLOWING DOWN TO STOP AT A STOP SIGN, A LIGHT, OR IN A DRIVE THRU. MY CAR HAS STALLED AS A RESULT AT A STOP SIGN AND AT A LIGHT. LAST TIME THIS HAPPENED WAS YESTERDAY.

Mileage: 104,000

Dec 3, 2018

IGNITION SWITCH WAS EXTREMELY HARD TO TURN OFF. EVENTUALLY CAR WOULD NOT TURN OFF AT ALL. KEY WAS VERY HOT. VEHICLE RAN FOR OVER 2 HOURS AND WOULD NOT TURN OFF.

Dec 3, 2018

A FEW WEEKS AGO, I REVERSED (AT AN ANGLE) INTO A PARKING SPOT AND THE STEERING WHEEL STARTED MAKING A CLICKING SOUND. THE SOUND ENSUED WHEN MAKING ANY TURNS WITH THE VEHICLE. ONE DAY, WHILE PARKING, THE STEERING WHEEL CLICKED AND THERE WAS A SNAP SOUND. UPON RE-ENTERING MY VEHICLE, THE AIRBAG ERROR LIGHT CAME ON AND ALL STEERING-MOUNTED CONTROLS WERE DISABLED. AFTER FURTHER RESEARCH, THIS ISSUE IS RELATED THE TO THE CLOCK SPRING ISSUE (RECALL) FOR VOLKSWAGEN VEHICLES. HOWEVER, THE MODEL AND YEAR (JETTA HYBRID, 2014) OF MY CAR IS NOT LISTED UNDER THE RECALL LIST. I HAVE SPOKEN WITH MY LOCAL VW DEALER, AND THEY HAVE BASICALLY TOLD ME THE ISSUE IS NOT COVERED UNDER THE CLOCK SPRING EXTENDED WARRANTED VW ISSUED.

Mileage: 85,000

Nov 12, 2018

DRIVER AIRBAG LIGHT ILLUMINATED ON DASHBOARD WHILE CAR WAS IN MOTION ON HIGHWAY IN POURING RAIN WEATHER. CAR HORN IS ALSO CURRENTLY NOT WORKING/ABLE TO BE USED IN EVENT OF EMERGENCY OR WARNING. AIRBAG LIGHT WOULD COME ON FOR ABOUT 6 SECONDS AND THEN GO OFF REPEATEDLY THEN FINALLY STAYED ON FOR GOOD. APPEARS TO BE A CLOCK SPRING ISSUE FROM RESEARCH THAT MAY NOT HAVE BEEN INITIALLY COVERED AND COMPLETED IN 2015 MANUFACTURER RECALL. VIN IS ALSO NOT INCLUDED IN CURRENT TAKATA AIRBAG RECALL EITHER.... NO PREVIOUS ISSUES TO NOTE PRIOR TO SYMPTOMS BEGINNING...

Mileage: 67,000

Oct 18, 2018

LOW BEAM HEADLIGHTS BOTH WENT OUT AND REFUSE TO TURN ON. BULBS AND FUSES ARE FINE AS WELL AS THE BRIGHTS WORK JUST FINE. THE PROBLEM STARTED THIS MORNING AS I WENT TO LEAVE FOR WORK.

Mileage: 84,000

Oct 3, 2018

I STARTED THE CAR WITH THE KEY FOB FROM THE DEALERSHIP AND UPON RETURNING HOME FOUND THAT THE KEY WOULD NO LONGER TURN BACK/DISENGAGE/COME OUT OF THE IGNITION (KEY HOLE ON THE STEERING COLUMN). THE CAR NOW RUNS NON-STOP UNTIL THE FUEL IS GONE. THERE ARE NO OTHER ITEMS/KEYS ATTACHED TO THE KEY FOB TO GIVE ANY KIND OF ADDED WEIGHT OR BEND TO THE KEY FOB. UPON LOOKING ONLINE, I'VE REALIZED THIS TO BE A COMMON PROBLEM WITHIN THE COMMUNITY OF JETTA OWNERS AND NOW KNOW THE THE ISSUE IS COVERED UNDER AN EXTENDED WARRANTY FOR MODEL YEARS 2012-2013 WHICH REALLY MAKES ME WONDER IF VW KNEW ABOUT THE PROBLEM AND JUST DIDN'T CARE SINCE THE ISSUE STILL OCCURS IN NEWER MODELS. I THINK THIS SHOULD BE COVERED UNDER ANOTHER EXTENDED WARRANTY FROM VOLKSWAGEN, OR ADDED TO THE EXISTING EXTENDED WARRANTY OF THE 2012-2013 MODEL JETTAS.

Mileage: 72,124

Sep 17, 2018

KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE."

Mileage: 40,000

Aug 28, 2018

I CANNOT REMOVE THE KEY FROM THE IGNITION TO SHUT OFF THE ENGINE. THE CAR IS PARKED IN MY DRIVE WAY.

Mileage: 65,000

Aug 21, 2018

THE DOOR LOCKS WONT WORK, KEEPS JUST CLICKING, THIS IS A SAFETY FEATURE WHEN DRIVING ALONE OR STOPPING AT RED LIGHTS, ANYONE CAN ENTER YOUR VEHICLE AT ANYTIME.THE KEY GETS STUCK IN IGNITION WONT TURN. HEADLIGHTS KEEP BLOWING

Aug 21, 2018

THE KEY WAS STUCK IN THE IGNITION MAKING IT IMPOSSIBLE TO TURN OFF THE CAR. THE ONLY WAY TO TURN OFF THE CAR WAS TO PULL A FUSE AND DISCONNECT THE BATTERY, A TEDIOUS PROCESS FOR STARTING AND STOPPING THE VEHICLE. ALSO, WHEN I TURNED OFF THE CAR MANUALLY I WAS UNABLE TO LOCK THE CAR WHICH IS UNSAFE.

Mileage: 26,000

Jun 26, 2018

LOW BEAM ISSUE, I HAVE HAD TO REPLACE MY HEADLIGHT NUMEROUS TIMES AND THEY KEEP GOING OUT WITHOUT THE BULB BEING BAD

Mileage: 20,000

Jun 4, 2018

CAR RUNNING AND STOPPED, IGNITION KEY IS STUCK AND WILL NOT TURN CAR OFF OR RELEASE.

Mileage: 40,000

May 31, 2018

IGNITION KEY GETS STUCK, UNABLE TO TURN THE CAR ON. THE CAR WILL NOT SWITCH OVER. ALL LIGHTS AND ACCESSORIES WORK BUT THE CAR WILL NOT TURN ON. THE IGNITION KEY REQUIRES SIGNIFICANT MOVEMENT TO GET LOOSE.

May 28, 2018

I HAVE 2014 VW JETTA THE CAR HAS HORN PROBLEM AND ALSO SOME ELECTRICAL PROBLEM. HORN SOMETIMES WORKING SOMETIMES NOT. THIS IS SERIOUS SAFETY PROBLEM SHOULD BE FIXED. DEALER TRY TO CHARGE ME THE DIAGNOSTIC FEE AND ALSO REPAIR COST.

Mileage: 1,200,000

May 4, 2018

IGNITION WAS STUCK ON WITH THE ENGINE RUNNING I COULD NOT GET THE CAR TO SHUT OFF TOLD BY THE DEALER TO LET IT RUN OUT OF GAS. LOOKED ONLINE NUMEROUS COMPLAINTS ABOUT THE IGNITION SWITCH UNABLE TO BE SHUT OFF CAR IS ONLY 3 YEARS OLD

Mileage: 67,008

May 2, 2018

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION. AS A RESULT, THE CONTACT WAS UNABLE TO TURN OFF THE VEHICLE. THE VEHICLE WAS TAKEN TO JIM ELLIS VOLKSWAGEN ATLANTA (5901 PEACHTREE BLVD, ATLANTA, GA 30341, (888) 848-3509) TO BE DIAGNOSED. THE CONTACT HAD NOT BEEN GIVEN THE DIAGNOSIS RESULTS FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. *TT *JS

Mileage: 17,000

May 2, 2018

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE!

Mileage: 106,000

Mar 18, 2018

THE IGNITION SWITCH LOCKS, CANNOT TURN OFF VEHICLE. THIS HAPPENS WITH EITHER OF THE TWO IGNITION KEYS SUPPLIED BY DEALER.

Mileage: 40,000

Jan 29, 2018

AFTER REPLACING THREE RIGHT SIDE HEADLIGHT BULBS IN MY 20K MILES OF OWNERSHIP, LAST WEEK BOTH HEADLIGHTS WENT OUT AT THE SAME TIME WHILE DRIVING DOWN THE HIGHWAY. I HEARD A STRANGE NOISE AS IF A RELAY WAS CONTINUOUSLY BEING TRIGGERED. I HAVE HEARD LOTS OF STRANGE RELAY SOUNDS(CHATTER) FROM BENEATH THE DASH OF THIS VEHICLE. I CHECKED FUSES; THOUGH VOLKSWAGEN DOES NOT PROVIDE OR PUBLICLY PUBLISH FUSE BOX DIAGRAMS, I WAS ABLE TO CONFIRM CONTINUITY ON EACH FUSE. MY NEXT STEP WAS TO CHANGE THE HEADLIGHT BULBS SO AS USUAL I BOUT THE TOP OF THE LINE BULB FOR THE CAR, THIS DIDN'T CHANGE A THING. I BROUGHT THE CAR INTO A VOLKSWAGEN DEALER WHO CLAIMS THE BULBS JUST BURNT OUT AT THE SAME TIME BECAUSE I WAS USING "AFTERMARKET BULBS". IN OTHER WORDS, I WOULD HAVE TO BRING MY CAR INTO THE DEALER TO REPLACE SIMPLE ELECTRICAL COMPONENTS SUCH AS BULBS AND FUSES. AS AN ELECTRONICS SPECIALIST WORKING IN RESEARCH AND DESIGN I FIND THE RATE AT WHICH THE BULBS ARE FAILING TO BE BOTH ALARMING AND INDICATIVE OF A PROBLEM SOME WHERE ELSE IN LIGHT POWER CIRCUIT (RELAYS, SHORTS, TOLERANCES) . IT SEEMS LIKE MANY OTHER VW JETTA OWNERS FOR 2011-2014 ARE HAVING THIS ISSUE. I AM VERY UNHAPPY WITH THE FACT THAT I HAVE TO BRING MY CAR IN TO A SHOP TO HAVE HEADLIGHTS REPLACED. WHILE AT THE SAME TIME VW PUBLISHES NO INFORMATION FOR THE VEHICLE OWNER TO TROUBLESHOOT THESE ISSUES ON THEIR OWN. KINDA SEEMS WRONG, MAYBE ILLEGAL.

Mileage: 60,000

Jan 19, 2018

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED AND HESITATED. THE VEHICLE WAS TAKEN TO ALEXANDRIA VOLKSWAGEN (107 WEST GLEBE RD, ALEXANDRIA, VA) WHERE IT WAS DIAGNOSED THAT TRANSMISSION FLUID LEAKED FROM THE VEHICLE AND THE GASKET AND OIL PAN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE KEY BECAME STUCK AND FRACTURED INSIDE THE IGNITION SWITCH. THE FAILURE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V182000 (POWER TRAIN). THE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

Dec 28, 2017

THE HORN DOES NOT WORK, ENGINE LIGHT STAYS ON WHILE DRIVING OR IN PARK, WHEN YOU PUT GAS IN THE VEHICLE YOU HAVE TO PRESS THE ACCELERATOR FOR IT TO START OTHERWISE IT WILL CUT OFF, HEATER BLOWS A LITTLE ON 2 OTHER THAN THAT BLOWS OUT COOL AIR

Mileage: 100,000

Nov 21, 2017

CHRONIC ISSUE WITH KEY EITHER NOT TURNING TO START IGNITION OR FAILING TO TURN TO SHUT THE VEHICLE OFF WHILE IN PARK. SALES PERSON SUGGESTED, "JUST TURN THE WHEEL BACK AND FORTH A LOT UNTIL IT WORKS. IT'S A SAFETY FEATURE." AFTER NUMEROUS INCIDENCES VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THEY ATTEMPTED TO HAVE ME PAY FOR THE FAILURE OF THEIR PRODUCT. UNDER EXTENDED WARRANTY THE HOUSING FOR THE DEFECTIVE PART IS COVERED, BUT NOT THE PART ITSELF. DEFECT IN THE PART IS A KNOWN PROBLEM. THIS IS THE SECOND MAJOR ISSUE I HAVE HAD WITH THIS VEHICLE IN LESS THAN 3 YEARS.

Mileage: 55,500

Oct 2, 2017

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TOWED TO SOUTH BAY VOLKSWAGEN (3131 NATIONAL CITY BLVD, NATIONAL CITY, CA 91950) WHERE IT WAS DIAGNOSED THAT THE IGNITION COIL AND STEERING LOCK NEEDED TO BE REPLACED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,879.

Mileage: 52,879

Sep 16, 2017

IGNITION KEY WOULD NOT TURN AT ALL, COULD NOT START CAR OR ENGINE. TRIED TURNING WHEEL, BRAKE, EMERGENCY BRAKE, GEARSHIFT, STILL COULD NOT TURN KEY. INTERNET SEARCH FOUND NUMEROUS PROBLEMS WITH VW JETTA IGNITION KEY PROBLEMS. THIS IGNITION SHOULD BE RECALLED DUE TO SAFETY CONCERNS.

Mileage: 20,000

Sep 12, 2017

HORN AND CAR ALARM STOP WORKING SINCE 09/03/2017. I WAS DRIVING ON A HIGHWAY WHEN MY HORN STOP WORKING, AS SOON AS I GOT A CHACE TO PULLED OVER, THAT'S WHEN I NOTICED THAT MY CAR ALARM STOPPED WORKING TOO, I CALLED THE DEALER TO MAKE AN APPOINTMENT TO FIXE IT THE ISSUE THAT IT SEEMS IT A MANUFACTURER RECALL BUT I'M GETTING CHARE FOR IT.

Mileage: 39,000

Aug 11, 2017

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED INTERMITTENT FAILURES WITH THE ELECTRICAL SYSTEM, WHICH CAUSED THE LIGHTS, HORN, AND BATTERY TO FAIL, AND THE RADIO TO OVERHEAT. ALSO, THE ABS AND AIR BAG WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO HERITAGE VOLKSWAGEN OF SOUTH ATLANTA (LOCATED AT 4305 JONESBORO ROAD, UNION CITY, GA), BUT WAS NOT DIAGNOSED. THE VEHICLE TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ECU WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 103,000.

Mileage: 103,000

Aug 6, 2017

KEY GETS STUCK IN THE IGNITION, WHEN TRYING TO CUT THE CAR OFF

Jul 28, 2017

KEY GETS STUCK IN THE IGNITION WHEN TURNING OFF THE ENGINE. CANNOT TURN THE ENGINE OFF. THE KEY WILL NOT RETURN TO THE OFF POSITION.

Mileage: 35,000

Jul 13, 2017

I PURCHASED MY 2014 JETTA SE 1.8T. DEALER ON MARCH 24 TH 2014. I WAS NEVER NOTIFIED OF THE RECALL . I NEVER WENT BACK GOT SERVICE THERE HOWEVER THE SAME DEALER REPORTED THIS RECALL WAS PERFORMED HTTPS://STATIC.NHTSA.GOV/ODI/RCL/2014/RCMN-14V182-3299 MY CONCERN IS THAT I HAVE EXPERIENCED NUMEROUS ISSUES 1 WITH THE CHARCOAL CANISTER WHICH WAS DIRECTLY RELATED TO THE FUEL RAIL RECALL AND CAUSE MY CAR TO SHOWS SIGNS OF S FAILING TURBO WHILE UNDER WARRANTY AND I WAS TOLD IT WAS NOT COVERED . HOWEVER THIS JETTA A6. IS PZVE VEHICLE AND COVERED UP TO 12 -15 YEARS 150,000 MILES THE FIRST CLAIM I FILED WAS NOT HONORED BY VW. AND I WASH TOLD I COULD DRIVE MY CAR W/O ISSUE. THEN MY TRANSMISSION. FAILS AND I AM CERTAIN MY FUEL PROBLEM MY ENGINE LIKE MY EPC LIGHT AND ALL THE ABOVE ARE RELATED. BUT IN THIS CASE THE FACT THAT I WAS NEVER CONTACTED ABOUT THIS RECALL AND IT DOES SHOW ACCORDING TO THEIR RECORDS 3 DAYS AFTER I DROVE OFF THE LOT I WAS LATER INFORMED BY FORMER TECHS THAT IT NEVER HAPPENED WHICH MAKES SELFIE AS I NEVER RETURNED TO THAT LOT UNTIL 10/28/2016. SO IT WAS NOT DONE. I HAVE BEEN APPROACHED NUMEROUS TIMES WHILE DRIVING BEING TOLD THAT S FLAME EXISTED UNDER MY VEHICLE WHILE DRIVING BUT I DID NOT PUT IT TO ANYTHING NOW I REALIZE AND FEEL AS THOUGH I WAS SOLD A LEMON OR CAR CONTAINING FAULTS THAT WERE UNFORESEEN CAR LITERALLY JUST QUIT AFTER DRIVING OFF MCKENNA LOT AFTER SERVICE DTLA VW CLAIMS I MAY HAVE A FAILING TURBO ERROR CODE READ BUT NEVER ADDRESSED UNTIL AFTER I LEFT W CAR SERVICE PERFORMED BY VW PACIFIC LEFT ME PULLING OFF VW LOT. W 1/4 FILLED PULLING OFF VW LOT. THEN CALLED VWCREDIT CLAIMS TOLD TO GO TO MY DEALER WHERE I WAS TOLD LEAVE WHEN I BEVSN UPSET ABOUT MY INFO NOT BEING IN THE DEALERSHIP SYSTEM HOW DID THEY PREFORM. IT

Jun 24, 2017

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

Mileage: 74,131

Jun 5, 2017

KEY GETS STUCK IN THE IGNITION WHEN TURNING OFF ENGINE.

Mileage: 29,000

Jun 4, 2017

CAN NOT TURN IGNITION TO "OFF" POSITION WHEN ENGINE IS RUNNING. CAR WAS PLACED IN PARK L, PARKED IN GROCERY STORE FL T SURFACE PARKING LOT. DROVE CAR BACK HOME,TRIED AGAIN TO NO AVAIL. CAR WAS STATIONARY.

Mileage: 21,000

May 24, 2017

IGNITION KEY WILL NOT ROTATE IN IGNITION SWITCH TO TURN ENGINE OFF. THIS IS A COMMON DEFECTIVE DESIGN CONDITION IN THE NON-KEYLESS MODELS. ONE TRICK LEARNED ON INTERNET IS TO TAP END OF KEY WITH SCREWDRIVER HANDLE WHILE LIGHTLY TURNING IN OFF DIRECTION. SAFETY CONCERN IS INABILITY TO TURN CAR ENGINE OFF IN EMERGENCY, ELECTRICAL FAULT/FIRE OR FOR POLICE SAFETY.

Mileage: 30,000

Mar 29, 2017 Crash

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AT UNKNOWN SPEEDS, THE VEHICLE SHOOK AND THE INSTRUMENT PANEL LIGHTING FLASHED. THE DRIVER DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO SLOW DOWN OR STOP. AS A RESULT, THE DRIVER CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE DRIVER SUSTAINED INJURIES TO THE LEFT SHOULDER AND BACK, WHICH REQUIRED MEDICAL ATTENTION. THE INJURIES TO THE OTHER VEHICLE OCCUPANTS WERE UNKNOWN. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS AWAITING DIAGNOSIS. SEVERAL WEEKS PRIOR TO THE COLLISION, THE VEHICLE WAS TAKEN TO THE DEALER FOR THE FLASHING INSTRUMENTAL PANEL LIGHTING AND INTERMITTENT STARTING ISSUE. AT THAT TIME, THE VEHICLE WAS DIAGNOSED AS NEEDING A NEW BATTERY. THE BATTERY WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Feb 6, 2017

2014 JETTA TSI: OPENING & CLOSING DOORS, GLOVE BOX, AND TRUNK CAUSES THE FUEL PUMP TO ENGAGE, YOU CAN EVEN HEAR IT. THIS CAUSES FUMES TO ACCUMULATE IN MY GARAGE TO A HIGH LEVEL. THE FUEL PUMP RECALL HAS BEEN DONE PER DEALERSHIP. IMO THE FUEL PUMP SHOULDN'T ENGAGE UNTIL THE KEY IS TURNED IN THE IGNITION. IT IS NOT A FUEL LEAK, IN THE PRESENCE OF AN IGNITION SOURCE. IT IS A FUEL LEAK, IN THE PRESENCE OF OPENING & CLOSING DOORS, GLOVE BOX, AND TRUNK. I HAVE DISCUSSED WITH VW AND THEIR OPINION IS THAT "THAT IS THE WAY IT WORKS". THE VEHICLE WAS PARKED IN MY SINGLE CAR GARAGE AND NOT RUNNING. THIS CONTINUES TO HAPPEN ON A REGULAR BASES.

Mileage: 25,835

Nov 14, 2016

FAULTY IGNITION SWITCH. LOCKS ON THE "ON" OR "OFF" POSITION.WHEN THE VEHICLE IS STATIONARY IT IS HARD TO TURN IT ON OR OFF BECAUSE IT LOCKS.

Jul 18, 2016 Crash

CAR CONTINUES TO LEAK, TIRE SENSOR ALWAYS ON DOESN'T GO AWAY, SINCE THE BEGINNING OF LEASE TERMS, ALL THE ABOVE MENTIONED IS CONSISTENT, WHILE VEHICLE IS STATIONARY, IN MOTION, ON STREET OR ON A HIGHWAY. FURTHER, THE SAME OCCURS WITH ANY TURN.

Mileage: 10,000

Jul 8, 2016

ONE DAY I WAS PULLING OUT OF A PARKING LOT ONTO A SMALL STREET WITH A SLIGHT HILL. FELT LIKE THE CAR WAS STALLING BUT I THOUGHT MAYBE I DIDN'T PRESS ON THE GAS HARD ENOUGH. THE CAR ROLLED SLIGHTLY BACKWARDS UNTIL I HIT THE BRAKES. I TRIED PRESSING THE GAS HARDER. NEXT THING I KNEW, THE ENGINE WAS OFF AND BATTERY WARNING LIGHT CAME ON. A COUPLE OF OTHER LIGHTS CAME ON AS WELL, BUT THOSE COME ON AND THEN GO OFF OFTEN SO I DON'T KNOW WHAT TO MAKE OF THAT. THE NEXT DAY I WAS DRIVING DOWN THE ROAD AND AS I SLOWED DOWN WITH TRAFFIC APPROACHING STOP LIGHT THE VEHICLE STARTED TO SHAKE AS IF IT WAS TRYING TO QUIT ON ME. I PULLED OVER INTO A BANK PARKING LOT TO STOP AND RESTART THE CAR. ANOTHER LIGHT CAME ON BUT IT IS OFF NOW. I'M WORRIED THAT THIS WILL HAPPEN AGAIN AND RESULT IN AN ACCIDENT. NOT SURE WHAT IS WRONG OR IF THE VEHICLE IS SAFE TO DRIVE.

Mileage: 18,000

Mar 1, 2015

WE DROVE OUR 2014 V/W JETTA TO GROCERY STORE AND VEHICLE WAS PARKED IN THE PARKING LOT WHILE MY HUSBAND WAS SITTING IN IT WAITING FOR ME TO RETURN NO MORE THAN 20 MINUTES THE VEHICLE ENGINE LIGHT CAME ON AND BEGIN FLASHING AND TURNED OFF AND WOULD NOT TURN BACK ON. WE CALLED AAA FOR TOWING AND AN EXTRA BATTERY BUT THE BATTER WAS WORKING FINE. ALMOST 2 HOURS LATER WAITING FOR 2ND TOW TRUCK TO COME AND TOW THE VEHICLE, IT TURNED OVER AND WE MANAGED TO DRIVE 2 MILES HOME AND THE CAR STARTED ONE MORE TIME AND HAS NOT TURNED BACK ON SINCE. WE HAD VEHICLE TOWED TO THE DEALER AND THE DEALER SAYS IT IS ENGINE PROBLEM AND WE HAVE TO PAY $396 TO PAY FOR REPAIR. WE HAVE HAD THIS BRAND NEW VEHICLE FOR 9 MONTHS AND IT HAS BURNED MY HUSBAND BACK AND NOW IT DOESN'T WORK..... *TR

Mileage: 50,000

Nov 20, 2014

IN TRAFFIC, THE SINGLE LOW TONE HORN ON THE JETTA IS BARELY AUDIBLE. THE VW DEALER SERVICE MANAGER SAYS THE HORN IS STANDARD, AND ACCEPTABLE TO THEM AND WILL NOT REPLACE IT. IS A VEHICLE HORN A SAFETY ISSUE? YES. IF THE HORN DOES NOT GIVE OUT SOUND WHICH IS AUDIBLE ON THE ROADWAY, WHAT GOOD IS IT? WHY IS A HORN REQUIRED FOR A VEHICLE INSPECTION STICKER? WHY NOT JUST INSTALL A BICYCLE JINGLE HORN? THERE ARE HORNS THAT ARE LOUD, AFTER MARKET. THE JETTA HORN IS WEAK AND DANGEROUS. PLUS, IT IS NOT LOUD ENOUGH TO BE HEARD IN A PARKING LOT WHEN LOOKING FOR YOUR VEHICLE, WHICH IS ANOTHER SAFETY ISSUE FOR WOMEN AT NIGHT. *TR

Mileage: 650

Sep 26, 2014

JUNE 2014 I BROUGHT MY 2014 JETTA SE TO THE DEALERSHIP TO HAVE IT LOOKED AT B/C THE AIRBAG LIGHT CAME ON & OTHER LIGHTS.THEY HAD MY CAR FOR A 1.5 WEEKS & CLAIMED THEY WERE WAITING ON A NEW CLOCK SPRING,FINALLY AFTER ME GETTING AGITATED THEY FIXED IT,THE CAR AT THE TIME ONLY HAD 2000 MILES ON IT.I WAS TOLD BY THE SERVICE DEPARTMENT IT WAS JUST A ELECTRICAL GLITCH AND IT'S BEEN FIXED.THEN AUGUST 19,2014,THE TRACTION CONTROL,TIRE PRESSURE,ETC LIGHTS CAME ON WHEN I WAS BACKING DOWN MY DRIVEWAY,I EMAILED THE SERVICE TECH ASKING IF I NEEDED AIR IN MY TIRES HE SAID NO TO THEN TURN THE CAR OFF AND TURN IT ON,THAT SHOULD RESOLVE THE PROBLEM.HE THEN SAID IF IT HAPPENS AGAIN TO DROP THE CAR OFF AT THE DEALERSHIP.SEPTEMBER 3,2014 THE LIGHTS CAME BACK ON AND THIS TIME I DEMANDED TO BRING MY CAR IN.MY BREAKS WERE SQUEAKING,ALL THE LIGHTS FROM BEFORE WHERE ON & THE BACK TIRES WERE MAKING SQUEALING NOISES,IT ONLY HAD 3750 MILES ON IT.THEY HAD MY CAR AGAIN OVER A WEEK AND CAME BACK WITH EXCUSES,THEY SAID THEY WERE WAITING FOR VW TO GIVE THEM THE SOFTWARE UPDATE, THEY HAVE 5 OTHER CARS THAT HAVE ALSO BEEN WAITING FOR THE UPDATE.AFTER ME YELLING AND EMAILING EVERYONE & GOING THERE MYSELF TO DEMAND MY CAR.THEY SAY VW HASN'T RELEASE THE UPDATE BUT THEY WILL DIAL IT INTO MY CAR.THIS IS A SERIOUS SAFETY CONCERN AND THEY ARE SITTING ON THE FIX.I THEN TOOK MY CAR TO ANOTHER DEALERSHIP,MEANWHILE THEY DELETED THE ERROR CODE SO THE TRACTION ETC LIGHTS ARE OFF.THE OTHER DEALERSHIP SAID THEY COULDN'T GIVE ME A LOANER CAR B/C VW WOULDN'T REIMBURSE THEM UNLESS THE CAR GAVE THEM AN ERROR.I TOLD THEM TO CALL VW AND GET THE ERROR,THEY TOLD ME THEY COULDN'T. I WOULD NEED TO DRIVE THE CAR UNTIL THE LIGHTS CAME BACK ON AND THEY COULD GET AN ERROR CODE FROM THE CAR.MEANWHILE A WEEK LATER I'M STILL TRYING TO FIND A DEALERSHIP IN ATLANTA WITH A LOANER CAR & CAN FIX MY DEFECTIVE CAR. *TR

Mileage: 2,044

Sep 12, 2014

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE BRAKES AND STEERING WHEEL SEIZED AND EXCESSIVE FORCE WAS REQUIRED ON THE STEERING WHEEL. THE CONTACT MENTIONED THAT THE BATTERY AND THE NO KEY WARNING LIGHTS ILLUMINATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY AND THE ALTERNATOR NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.

Mileage: 4,000

Sep 9, 2014

THE CAR PRESENTED PROBLEMS IN THE MONTH OF JULY. STOPPING AT A RED LIGHT THE CAR IS COMPLETELY TURNED OFF, ALSO THE CELL PHONE CHARGER NOT WORKING, THIS HAPPENED THREE TIMES UNFORTUNATELY NOT HAD THE TIME TO TAKE IT TO THE DEALER. NO LIGHT AT THE BOARD OF ANY PROBLEM WARNED. TURNED OFF AND TURNED ON THE CAR AGAIN AND WENT BACK TO WORK. I MADE AN APPOINTMENT WITH THE SERVICE DEPARTMENT TOLD ME TO TAKE IT ON MONDAY, AUGUST 4 AT 10:30 AM, I WAITED UNTIL 1:30 PM. THEY DIDN'T GIVE ANOTHER CAR FOR GO MY JOB. THEY SAID THEY HAD CALLED THE SAME VOLKSWAGEN AND THEY COULD NOT FIND THE PROBLEM. THEY GAVE ME THE CAR WITHOUT SOLVING THE PROBLEM BECAUSE IT TURNS OFF ONLY THEY FIXED THE PHONE CHARGER. THE CAR RETURNED TO PRESENT PROBLEMS ON SUNDAY AUGUST 31 AT 7:30 PM. I STARTED THE CAR AND DRIVE 3 BLOCKS / BLOCKS AND TURN RIGHT THE CAR TURNED OFF, I FOUND MYSELF WITH A CO-PILOT. TURN OFF THE CAR AND TURNED IT ON LIKE I USED TO, YES IT WORKED, BUT IT LIGHT SEAT BELT AND AIR BAGS BEGAN RINGING SINCE WE HAD NOT RECOGNIZED BELTS. TURN OFF THE ENGINE AND TURNED ON 4 OCCASIONS BUT THE PROBLEM WAS NOT RESOLVED. I HAD TO BE WITH THIS ANNOYING NOISE DURING MONDAY (LABOR DAY). I COME BACK ON FRIDAY 5 SEPTEMBER TO SERVICES DEPARTMENT LEFT MY CAR AND I NEED A CAR TO GET MY JOB BUT THE DIDN'T WANT TO GIVE ME WHEN I TOLD HER THAT EXPLAIN IN A PAPER THAT THERE ISNOT A CAR FOR ME SHE ASKED ME TO WAIT A MOMENT AND SUDDENLY I GOT A 2015 NISSAN ALTIMA, BUT COULD HANDLE ONLY IN NEW YORK I CAN NOT LEAVE THIS AREA. I CALL WOLKSWAGEN 800-822-8987 BECAUSE I WANT COME BACK MY MONEY BECAUSE THE CAR PRESENTS TOO MANY FLAWS THAT CAN NOT BE FIXED AND I WILL NOT BE A VICTIM OF AN ACCIDENT IN THE FUTURE. PLEASE APPRECIATE ATTENTION TO MY ORDER. THANKS A LOT *TR

Mileage: 5,700

Aug 10, 2014

2014 VW JETTA SUDDENLY STALLED WHILE DRIVING ON THE FREEWAY. ENGINE STALLED AND HAD COMPLETE LOSS OF POWER, REDUCING STEERING AND BRAKING CAPABILITY, CREATING A DANGEROUS DRIVING CONDITION LIKELY TO INCREASE CHANCES OF A CRASH. ALTERNATOR LIGHT CAME ON. WAS ABLE TO AVOID TRAFFIC AND GET OVER TO SIDE OF ROAD AND SHUT ENGINE OFF. WAS ABLE TO RESTART, MOVE CAR 10 FEET, AND STALLED AGAIN. RESTARTED AND DROVE STRAIGHT TO POINT OF SALE (DEALER QUIRK VW OF BRAINTREE, MASS). DEALER HAD CAR TWICE, FOR SIX DAYS TOTAL. DEALER SAID THEY WERE EVENTUALLY ABLE TO REPRODUCE THE CONDITION, BUT DID NOT FIND A PHYSICAL CAUSE. DEALER SAID THEY DISCOVERED A "SOFTWARE UPDATE" WAS AVAILABLE TO ADDRESS THIS ISSUE AND APPLIED THE UPDATE. DEALER SAID THE CAR WAS THEN "100 PERCENT" NOT AT RISK OF HAVING THIS ISSUE. TWO WEEKS LATER, ON AUGUST 9TH, CAR STALLED WHILE DRIVING ABOUT 35 MILES PER HOUR. COASTED TO SIDE OF ROAD AND WAS NOT ABLE TO RESTART. CAR WAS TOWED TO SAME DEALER (QUIRK VW) AFTER HOURS. NO NEW ACTION TAKEN YET. I PLAN TO ASK FOR A REFUND. THIS ISSUE HAS PUT MY LIFE IN DANGER AS WELL AS THAT OF MY PASSENGERS AND THE LIVES OF OTHER DRIVERS AROUND ME, AND I BELIEVE REPRESENTS A SERIOUS DEFECT IN THIS CAR. WITH UNEXPECTED STALLING AND LOSS OF CONTROLS WHILE DRIVING, I AM PUT AT THE MERCY OF OTHER DRIVERS TO AVOID MY CAR UNEXPECTEDLY AND AT HIGH RATES OF SPEED. I DO NOT FEEL SAFE DRIVING THIS CAR. I AM CONCERNED THAT THE NEXT TIME THIS HAPPENS, I OR ANOTHER PERSON WON'T BE SO LUCKY. *TR

Mileage: 4,300

Jul 7, 2014

PURCHASED CAR NEW IN OCT. 12, 2013 WITH 23 MI ON IT. ON NOVEMBER 6, 2013 I WAS DRIVING DOWN INTERSTATE 65 MPH AND WITHOUT WARNING LOST ALL POWER TO THE VEHICLE; LOST POWER STEERING AND BRAKES. ABLE TO PULL TO SIDE OF ROAD AND VEH STARTED RIGHT BACK UP. TOOK VEH TO DEALER THEY SAID NOTHING WAS WRONG WITH THE CAR. ON DEC. 14, 2013,VEH STALLED WHILE STOPPED AT A LIGHT WITH NO WARNING. STARTED BACK UP AFTER SEVERAL ATTEMPTS. ON FEB 18, 2014, VEHICLE SHUT DOWN AGAIN WHILE AT A STOP LIGHT AGAIN WITH NO WARNING. TOOK TO DEALER WHO PERFORMED A SYSTEM UPDATE AND ASSURED ME PROBLEM WAS SOLVED. ON MAY 31, 2014, POWER PORT FAILED. TOOK INTO DEALER THEY REPLACED FUSE. ONE WEEK LATER IT FAILED AGAIN. SERVICE ADVISOR SAID TO LEAVE THE PHONE CHARGER IN THE PORT THAT IT BLOWS FUSES WHEN PULLED OUT. ON JULY 2, 2014 VEHICLE SHUT DOWN ON ME AGAIN WHILE DRIVING ON HIGHWAY LOSING ALL POWER STEERING AND BRAKES-THIS TIME BARELY ABLE TO SAFELY GET TO SIDE OF ROAD. TAKING VEHICLE IN AGAIN TO DEALER TODAY. *JS

Jul 5, 2014

HELLO, I NOTICED MY SPEEDOMETER ON MY 2014 JETTA SE IS INCORRECT BY A WIDER MARGIN THAN THE FEDERAL 5 PERCENT. I TOOK IT BACK TO DEALER WITH NO HELP. THEY STATED IT CAN'T BE CALIBRATED. WITH THE SPEEDOMETER INCORRECT,THIS MEANS THE ODOMETER IS INCORRECT TOO,IN WHICH IT WILL HIT THE WARRANTY PERIOD SOONER,INCORRECTLY THAT IS. I ALSO CONTACTED VOLKWAGEN CORPORATE AND AM WAITING ON A REPLY. I WOULD LIKE THIS ISSUE FIXED WITHOUT RECEIVING THE RUNAROUND,SO I DECIDED TO LET THE HIGHWAY ADMIN KNOW OF THIS ISSUE,AS OTHER ISSUES HAVE LED TO CLASS ACTION LAWSUITS WITH OTHER MANUFACTURERS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 40

Jul 3, 2014

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT STATED THAT SHE WAS EXPERIENCING SOME ELECTRICAL PROBLEMS WITH HER VEHICLE. WHILE DRIVING APPROXIMATELY 30 MPH THE ABS LIGHT CAME ON AND WOULD NOT GO OFF. THE CONTACT MADE NO MENTION OF WHETHER THE FAILURE WAS DIAGNOSED BY A MECHANIC. THE FAILURE MILEAGE WAS 15. UPDATED 8/12/14*CN

Mileage: 15

Jun 18, 2014

THE VEHICLE'S IGNITION GETS STUCK. *TR

Jun 3, 2014

ON THURSDAY, MAY 29TH, I WAS DRIVING MY 2014 VW JETTA HYBRID SEL PREMIUM (~165 MILES ON ODOMETER) WHEN THE EPC AND BATTERY LIGHT CAME ON THE DASH. AT THE SAME TIME, THE GAS ENGINE SHUT OFF. I WAS ABLE TO GET THE VEHICLE TO RESTART. SAME ISSUE HAPPENED TWO ADDITIONAL TIMES BEFORE I GOT THE VEHICLE TO THE DEALERSHIP THE NEXT MORNING. I PICKED UP THE VEHICLE MONDAY, JUNE 2ND, FROM THE DEALERSHIP (~387 MILES ON ODOMETER) STATING THAT THE VEHICLE WAS IN WORKING ORDER AND THEY COULD NOT GET THE PROBLEM TO DUPLICATE. THE DEALERSHIP PUT APPROXIMATELY 200 MILES ON THE NEW VEHICLE TO DIAGNOSE IT. ABOUT AN HOUR AFTER PICKING UP THE VEHICLE (~393 MILES ON ODOMETER), THE VEHICLE DID THE EXACT SAME THING, EXCEPT THIS TIME I WAS IN A PARKING LOT. THE VEHICLE IS BACK AT THE DEALER AND THEY ARE HAVING AN ENGINEER COME AND DIAGNOSE THE VEHICLE. *TR

Mileage: 165

Apr 30, 2014

KEYFOB IS NOT WORKING PROPERLY. I NEED TO BE REALLY CLOSE TO THE CAR IN ORDER TO BE ABLE TO OPEN WITH THE REMOTE CONTROL. SOMETIMES (DEPENDS ON THE PLACE, POSITION AND ANGLE) I NEED TO BE ALMOST NEXT TO THE CAR IN ORDER TO GET IT OPENED. *JS

Mileage: 800

Mar 5, 2014

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE SPEEDOMETER WAS DIFFICULT TO SEE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE. UPDATED 05/28/14*LJ THE CONSUMER STATED THE MILEAGE DID NOT ALWAYS APPEAR. THE SWITCH ON THE STEERING WHEEL NEEDED TO BE CLICKED IN ORDER TO MAKE THE MILEAGE REAPPEAR. UPDATED 05/29/2014 *JS

Mileage: 254

Jan 28, 2014

CAR WAS PURCHASED AT THE END OF NOV, 2013 AT THREE COUNTY VOLKSWAGEN IN NJ. TWO ISSUES WERE NOTICED THE NEXT DAY: (1) REMOTE ONLY WORKS VERY CLOSE TO THE CAR. (LESS THAN 10 FT) (2) BLUETOOTH AUDIO STREAMING FUNCTION NEVER WORK PROPERLY MORE THAN 10MINS. CAR WAS SENT TO DEALER AT DEC 30. I WAS TOLD FEW DAYS LATER: A) NEW PART NEED TO BE ORDERED AND HAD NO IDEA HOW LONG SHOULD I WAIT; B)MORE THAN 12 PEOPLE WERE IN THE WAITING LIST FOR THE BACKUP CAR. I HAD NO CHOICE BUT TOOK MY CAR BACK SINCE I NEED A CAR TO COMMUTE. AROUND JAN. 10, I WAS TOLD NEW PART WAS RECEIVED AND CAR WAS SENT TO DEALER AGAIN. FEW DAYS LATER I WAS TOLD ISSUES WERE NOT SOLVED AFTER REPLACING THE PART AND FURTHER ASSISTANCE WAS NEEDED FROM VOLKSWAGEN. I WAS TOLD THE ASSISTANCE FROM VOLKSWAGEN STILL DID NOT SOLVE THE PROBLEM AND "OTHER KIND" OF FURTHER ASSISTANCE WAS NEEDED FROM VOLKSWAGEN AT JAN. 16. I HAD TO WAIT LONGER. I WAS TOLD "OTHER KIND" OF FURTHER ASSISTANCE FROM VOLKSWAGEN DID NOT SOLVE THE PROBLEM NEITHER AND THE DEALER HAD NO IDEA WHAT THEY CAN DO EXCEPT WAITING. I HAD NO CHOICE BUT TOOK MY CAR BACK AGAIN. TILL NOW, THE CAR HAS BEEN IN DEALER MORE THAN 3 WEEKS WHICH I ONLY HAD OWNED THIS CAR 8 WEEKS, AND THESE ISSUES ARE STILL THERE. *TR

Mileage: 10