2014 VOLKSWAGEN JETTA Power Train Problems

According to the mechanic to whom we took the vehicle, there was a massive short in the mechatronics component of the transmission. The mechanic also informed us that there was no proactive action we could have taken prior to this incident to prevent its occurrence. The car and its components are still available for inspection. The short caused the vehicle to immediately lose power while being driven between 60 and 65 mph on an Interstate Highway, and the vehicle had to be pulled over immediately. No warnings were provided before the short occurred but the failure resulted in the generation of a warning message after the fact. The vehicle had been serviced recently, including a basic inspection of the vehicle's electronics and transmission. I am unaware of the problem having been reproduced by a dealer or independent service center, but having researched the issue I discovered that other owners of similar make, model, and year numbers have experienced similar issues. Neither the vehicle nor its components have been inspected by the manufacturer, police, or insurance representatives, though, as noted previously, we did have a mechanic inspect the vehicle and faulty transmission to determine the cost of fixing/replacing the transmission. Please see Declined Jobs on attached invoice from Aspen Auto Clinic.

I was driving down the Highway at 65 miles per hour when my vehicle suddenly appeared to go into neutral and I lost power in the middle lane and almost was rear-ended. I was able to move over to the side shoulder just gliding. The vehicle starts but while driving it the transmission suddenly appears to go into neutral. The symptoms are consistent with the Recall 34J6 but when I look up my VIN it does not show any pending recalls.

I HAVE A 2014 JETTA HYBRID. MY CAR LOST POWER WHEN I TRIED TO USE IT. BROUGHT IT TO VW OF HAYWARD AND WAS TOLD IT WAS A FAULTY MECHATRON UNIT. WHICH I PAID FOR. I FOUND A RECALL ON THIS UNIT BUT FOR SOME REASON THE RECALL DIDN'T COVER MY VEHICLE. THAT ODD BECAUSE IT SAYS THAT 2013-2015 JETTA ARE BEING RECALL FOR MECHATRON FAILURES (RECALL CODE 34J6). ALL OF THE PROBLEMS DESCRIBED IN THE RECALL WERE EXACTLY WHAT HAPPENED TO MY VEHICLE. I THINK MY CAR SHOULD HAVE BEEN COVERED BY THE RECALL. I DON'T THINK I SHOUILD HAVE TO PAY FOR THIS REPAIR ($2400). THIS DEFECT WAS KNOWN BY VW AND IT IS THEIR RESPONSIBILITY TO COVER THE COSTS.

The contact owns a 2014 Volkswagen Jetta. The contact stated while driving on the highway at approximately 50 MPH, the RMPs revved however the vehicle lost automotive power. The contact merged to the side of the road and noticed transmission fluid was leaking. The vehicle was restarted however failed to increase in speed. The vehicle was towed to the residence where an independent mechanic diagnosed that the vehicle was leaking transmission fluid from between the transmission and the engine. A dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact referenced NHTSA Campaign Number:13V568000 (POWER TRAIN) as a probable cause for failure. The approximate mileage at the time of failure was 190,000.

Mileage: 190,000

The transmission is regularly malfunctioning leaving the car jerking/stuttering when idling. At its worst, the car stopped working while I was driving (felt like it dropped into neutral). I had to stop in the middle of the road (in traffic) to stop and restart the car. I have taken the car to an official VW dealership/repair shop (Smith VW in Wilmington, DE) and was told the transmission would have to be replaced ($10k+ repair). I got a second opinion at AutoStream in Annapolis, MD and was told the same thing. It has not been inspected by police or insurance. The check engine light is now on, though not 100% of the time despite the issue being consistent.

I am writing this complaint in recognition of the 34J6 recall for the 2013 - 2015 VW Jetta Hybrid. The vehicle has only 62K miles on it and the transmission suddenly failed. The vehicle was parked at an ice cream shop and after entering it to drive away, it would not move and a wrench came up on the dashboard. It was then towed to a VW dealer and they quoted approximately $20,000 for a new transmission. VW dealer also said this vehicle was not covered under the 34J6 recall, though the failure symptoms are exactly as outline in the NHTSA's repair and recall document. We also contacted VW corporate and they told me to request good will through the dealer. They offered to then fix the car for $11,000. That price is also ridiculous. We denied paying those costs and towed the car to a private residence where it is sitting in the garage. The VW dealer charged us $205.36 for diagnostics. Safety was put at risk, as the transmission suddenly failed without warning and could have caused a serious incident. I am writing this on behalf of a family member who owns the vehicle and I am taking care this vehicle's issues. I found multiple complaints of dealers doing this to customers, so I decided to file a complaint with the NHTSA. The recall should be expanded to all vehicles, there are only 7,000+ units, this is nothing for VW Ag. The only warning light that came up was a yellow wrench.

Timing chain went bad. Car only has 70k miles on it. Auto shop said there should be a recall because so many of this model car have this issue. It’s a very expensive repair. My son is still making payments on the car and now has to pay $3400 to replace the timing belt. He was told that if he kept driving it the motor would be damaged. He loves the car but this is very disappointing of VW.

My car died at McDonalds and we had to push it out of the way. I was on lunch with coworker. Then it started and on the way back to work the car just stopped. We did not get hit but we sure could have. I had to have my car towed to dealer with my triple A. They told me I needed a new transmission. After many calls and much haggling I decided to purchase a transmission if I could have the old transmission back. I am sure my car should be part of safety recall VW34J6 and NHTSA 19V866. There are so many of us that are NOT on the recall but have the same problem. My car only had 62,000 miles. And I still owed a loan on it.

Power train/transmission Clutch to fail to engage, loss of drive power in low speed and while drive in highways

I was on lunch brake, going through a McDonalds drive thru, the car just shut off. I had to have it pushed out of drive thru. After several tries it did start again but shut off in the middle of traffic. I couldn’t shift it. I had to have it towed. VW dealer said I needed a new transmission at 62,000 miles. Then I read about the recall and knew that’s what was the matter with my car. The trouble is my car is not on the recall list. It’s the same with many of us who bought jetta hybrids. So I am out $15,000. The only transmission that can be used is the one on the recall.

The contact owns a 2014 Volkswagen Jetta. The contact stated that while pressing the brake pedal, the vehicle suddenly shut off and began to roll backward causing a second vehicle to crash into the rear passenger side door. No injuries were reported. A police report was taken at the scene and the vehicle was driven away. The cause of the failure was not determined. The contact indicated that after the vehicle was serviced under a manufacturer's campaign the vehicle had randomly shut off on several occasions and after restarting the engine the vehicle would operate as normal. No further information was available. The manufacturer was notified of the failures but no assistance was offered. The failure mileage was 149,000.

Mileage: 149,000

Timing Chain failure on highway nearly causing serious accident. VW will not cover repair. Timing Chain failure is a common issue on these cars and is a safety hazard.

The car was driving fine then began to slow down on its own. I would press on the gas but it was not accelerating properly. The engine light came on and another light. The car just died and I was trying to get off the road and to a shoulder. Stuck on the road. Car was dead. I tried to move it. Then I went back to car and restarted it. It did start enough to get me off the road. I took it straight to the dealer and they said it would cost $10,000 to fix because it's a hybrid.They called it transmission troubles. It is in process of failing.

Car suddenly losses its power and stops, and I have to turn off the car and turn on again to drive. It happens in small roads and in highways that causes very dangerous situations. No check engine or issues shown.

For the Volkswagen Jetta Hybrid 2013-2015 units, a safety recall 34J6 was issued to service transmission issues that caused powertrain failure. The problem is caused by hairline fractures in the accumulator that cause insufficient transmission oil pressure (my vehicle is showing codes that this is the case). Recently, my 2014 VW Jetta Hybrid has been experiencing issues as described by the 34J6 recall. My car would lose powertrain capabilities at stoplights or if i was slowing down. It would also occasionally stop and start when it was supposed to be idling. The dealership has confirmed that my accumulator is the issue,however, my VIN number is allegedly not affected by this recall. Can an investigation be put forth to determine if this recall can be extended to be more inclusive of VIN batches that it is affecting?

The vehicle transmission will disengage while driving. Dealer stated entire transmission needed to be replaced.

The vehicle will constantly try to switch from gas engine to electric mode while at a stop causing transmission issues. Code that show are as follow: P0841 and P17BF.

Hello, Recently error codes P309D and 01314-013 were detected via a code reader. Translation of codes indicate Powertrain System and/or ABS ECM. The vehicle will lose power upon downshifting which requires the engine turned off and back on. Once the car reaches normal operating temperature, the issue does not occur. In addition, the Hybrid System is not available. The monitor indicates the battery is being charged. The battery will discharge power, but not to the engine. Not sure where it goes. Finally, the loss of the Hybrid System has resulted in a lower miles per gallon from 45mpg down to 29mpg. Vehicle is available to inspect. Loss of power puts me at risk. The issue has not been confirmed by an Independant source including dealer, police and insurance company. The vehicle has had transmission problems in the past. Loss of power and certain gears, specifically even gears and reverse.

EPC light randomly comes on when driving ,car goes limp and I’ve came close to have 3 accidents.Had car checked out at Volkswagen dealership and they said no repairs were needed .The EPC continues to come on and off This is dangerous Occurs multiple times

Motor was replaced at 104,714 miles due to knock in engine. Got car after motor replacement and car is doing same exact thing with less than 5000 miles on new motor. Codes that are appearing are oil pressure switch and power train computer issues.

The contact's wife owns a 2014 Volkswagen Jetta. The contact stated that while the vehicle was parked, there was oil leaking onto the ground. The vehicle was taken to two independent mechanics and diagnosed with a transmission coolant assembly leak. One of the mechanics related the failure to NHTSA Campaign Number: 14V182000 (Power Train) however, the VIN was not included in the recall. The contact was informed that the transmission oil cooler assembly and the intake manifold gasket needed to be replaced. The vehicle was then taken to the dealer and diagnosed with a rear transmission leak. The dealer informed the contact that the rear main seal needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 90,000.

Mileage: 90,000

I was driving on a busy interstate at 65-70mph when an error notification flashed saying that there is a problem with my hybrid system, then disappeared. A short time later, my car began to rapidly decelerate and the engine just revved when I pushed on the gas. Fortunately, I was in the second to right lane of 5-lanes heading north and was able to coast into the far right lane. Unfortunately, there was no shoulder due to construction, so I was still blocking a lane. After turning on my flashers, I put the car in park, then turned it off. I was able to restart the engine, but could not get it into drive. I tried this multiple times with the same effect. the engine would start, rev when I pressed the gas, but would not move forward. This was a terrifying and life-threatening experience. I am so lucky to have avoided a catastrophic collision with another vehicle. As it was huge semis and other cars were passing me very closely and rapidly. After finally getting through to roadside assistance and the state patrol, I made progress in getting off the interstate and arrange a tow. The engine would go into neutral, so I was eventually able to be pushed off the interstate onto the shoulder of an exit ramp. The transmission shop owner the car was towed to could not accurately diagnose the issue but found this article: https://www.greencarreports.com/news/1126507_2013-2015-volkswagen-jetta-hybrid-recalled-for-transmission-issue. He recommended having it towed to the dealership for further diagnosis. Diagnostic screenshots are attached. There was a recall (38C4) to deal w/ the mechatronic unit, but that did not prevent the problem. The dealership states that it's a "Transmission mechatronic accumulator/transmission internal failure." I spent time on the phone w/ VW America Customer Care. They refuse to help w/ this KNOWN problem with this make, model, and year of this car. The repair estimate is $9,965.67. I have already spent $500 out of pocket for 2 diagnoses and towing.

2014 VW JETTA HYBRID. DQ200 complete failure. Vehicle shuts off while driving and won’t go into gear. Taken to Osteen VW Jacksonville Fl. Osteen VW + personal research shows that my vehicle ( should** ) be included in RECALL [ 34J6 ] NHTSA CAMPAIGN 19V86600. Have contacted VW Customer support, they told me to screw the off, that only NHTSA can add my vin #. Why is my Vin # not added when 100% of everything involving Recall 34J6 matches my vehicle??? Please lord help me- my car has been in my driveway useless for over a year. I do not have $9000 for this repair. There are literally hundreds of people in my shoes dealing with this identical issues. Please help all of us.

RECALL [ 34J6 ] Does not show my Jetta? yet my Jetta is 100% affected & 100% identical to the recall notice. My vehicle transmission has locked due to hairline fractures caused by pressure inside my DQ200 7Speed DSG Automatic TRANSMISSION ELECTRONIC GEARBOX. NHTSA CAMPAIGN ID: 19V866000. Please include my vin number into the recall-

Without any warning, the clutch failed to engage with the transmission. There appeared to be sudden loss of power to the wheels, which left the car inoperable. Upon encountering this issue, we had the vehicle towed to a local VW service center. They proceeded to do an inspection of the vehicle and recommended replacing the entire transmission given issues with their mechatronic units. As we later discovered this is an issue that VW is aware of. Recall 34j6 regarding the mechatronic unit and transmission. I called VW Customer Care and they refused to cover any cost associated with the recommended transmission replacement from the service center. Given that this is a known defect, I'd like VW to stand behind their product and cover the cost of repair, which was estimated at around $9000.

The transmission in my 2014 Jetta HYBRID has failed. The vehicle has only 52,315 miles on it. I believe Volks Wagon has a serious problem with the transmissions in a number transmission recall. VW's Customer Care and corporate office offer no explanation or help. A friend had the same thing happen to her VW - low miles - total transmission failure. She paid $6000.00 for a new transmission with a 1 of models it makes. I have had the car serviced at all the recommended mileage intervals at the dealership where I purchased it - the last time about 6 weeks before it broke down. Their multipoint inspection didn't have any issues with the transmission on it. VW's TDI models had a major year warranty and 13 months later that transmission also failed. My car is at the dealership and they're awaiting my decision on repairing it. The cost to do so is $9033.55 probably more than my friend's because mine is a HYBRID. The HYBRID system in my car has an 8 year warranty on it and I realize that the transmission is not the total hybrid system but it does connect to the braking system in hybrids. I guess what I'm saying is that there is something inherently wrong with Volkswagen's transmissions and they need to fess up and replace them at no cost. I purchased their product in good faith believing in legendary German engineering and have been sorely disappointed. The cost of this repair is almost 1/3 of what I paid for the car and my friend's experience has me doubting repairing it. My car is at Heritage VW in Union City, Georgia for inspection. VW has a policy that independent repair places must get a certification on each vehicle for each repair in order to purchase genuine VW parts. The cost of doing this is prohibitive so independent transmission facilities won't do the work. They're monopolizing the repairs to VW's. IF MORE PEOPLE KNEW THIS I DON'T THINK VW WOULD SELL VERY MANY VEHICLES IN THE UNITED STATES IN THE FUTURE. Please help if you can. Thank you.

IN EARLY APRIL, MY 2014 JETTA STARTED EXPERIENCING JERKING INTO GEAR WHILE DRIVING OCCASIONALLY. IT APPEARED THAT INCLINES OR ACCELERATION (EVEN THOUGH BOTH WERE GENTLE) WERE THE CULPRIT. SO I TRIED TO DRIVE THE CAR EVEN GENTLER THAN I ALREADY AM. ON APRIL 16, HOWEVER, THE CAR ALMOST COMPLETELY STALLED ON A BUSY 75 MPH HIGHWAY MULTIPLE TIMES. AS SUCH, I WAS DRIVING AT 20MPH IN CASE IT WAS SUDDEN ACCELERATION AND SPEED THAT WAS THE CULPRIT. I COULDN'T DRIVE ANY FASTER. AS YOU CAN IMAGINE, THIS MAKES FOR AN EXTREMELY DANGEROUS SITUATION. SO THIS IS HAPPENING EVERY TIME I ACCELERATE FOR THE NEXT FEW WEEKS. I BITE THE BULLET AND DRIVE ON THE RIGHT LANE AT VERY SLOW SPEEDS ON THE FREEWAY, BECAUSE I DON'T HAVE ANY OTHER FORM OF TRANSPORTATION. I TAKE IT TO AAMCO ON APRIL 20TH, AND THE MECHANICS THERE ARE ALL TERRIBLY SLICK AND SLEAZY. THEY [XXX] ME AND ESSENTIALLY WANT TO CHARGE ME $4000 TO FIX THE TORQUE CONVERTER/TRANSMISSION. WHICH IS COMPLETELY RIDICULOUS, BECAUSE ACCORDING TO KBB MY CAR COULDN'T BE WORTH MORE THAN $2K. NOW, I'VE TAKEN MY JETTA TO BE RECALLED FOR TWO SEPARATE ISSUES (THE SPECIFICS I FORGET) OVER THE PAST TWO YEARS. NEVER HAS VW EVER MENTIONED THERE WAS A PROBLEM WITH 2014 TRANSMISSION/POWER TRAINS. UPON DOING RESEARCH, THERE ARE HEAPS OF FOLKS EXPERIENCING THE SAME ISSUE AS ME. SOME ARE ELIGIBLE FOR RECALL, SOME ARE NOT. THIS IS ALL DEPENDENT ON VIN. NOW, I CALL MY LOCAL DEALERSHIP AND THEY SAY MY VIN ISN'T ELIGIBLE FOR RECALL. HOWEVER, I DISAGREE. THE PROBLEMS THAT ARE PLAGUING MY JETTA ARE THE EXACT SAME SYMPTOMS LISTED ON THEIR WEBSITE - BASICALLY THAT THE TRANSMISSION IS FAULTY. THE O-RING SEALS ARE CLEARLY LEAKING FLUID, WHICH IS IN TURN COMING IN CONTACT WITH MY HOT ENGINE. MY CAR OVERHEATS AND SMOKES, AND TOTALLY STALLS. I THINK THAT DESPITE WHAT THE DEALERSHIP SAYS, MY JETTA IS ELIGIBLE FOR THIS RECALL. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Mileage: 160,000

I HAD 38C4 RECALL FIXED ON MY CAR ON 1/14/20. PRIOR TO THAT I DID SOME ELECTRONIC ISSUES FIXED. RECENTLY I PARKED MY CAR AND IT WOULD NOT GO IN REVERSE. I GOT OUT OF PARKING SPOT AND WAS ABLE TO DRIVE FWD. I WAS ON MY WAY BACK TO WORK WITH MY COWORKERS AND MY CAR JUST SUDDENLY DIED. I RESTARTED IT AND IT WENT A SMALL WAY FURTHER AND DIED AGAIN. I HAD IT TOWED TO GALPIN VW, IN WEST HILLS, CA. THEY SAID THE COMPUTER READ THAT IT NEEDS A NEW GEARBOX. I BELIEVE MY VEHICLE HAS BEEN PART OF A COUPLE RECALLS BUT HASN'T BEEN FLAGGED. ONE OF THE RECALLS ENDED WITH PRODUCTION DATE 10/2013 AND MINE WAS MANUFACTURED 11/2013. THAT MIGHT HAVE BEEN 34F6/4V. NOT SURE. MY CAR DIED BEFORE THE FIX FOR 38C4 ALSO. I WAS ON A BUSY STREET AND COULD HAVE GOT MYSELF AND MY COWORKERS KILLED. I TRIED TO SPEAK WITH VW CUSTOMER CARE, WITH JENNIFER WHO SAID AFTER SPEAKING WITH SUPERIORS THERE WAS NOTHING SHE COULD DO. MY CAR ONLY HAS ABOUT 62,000 MILES. I NEED HELP WITH THIS.

Mileage: 62,000

THE CAR STARTED TO SPUTTER AS YOU PRESS THE GAS. IT STALLS AND THEN PULLS BACK, NOT ALLOWING A SMOOTH DRIVE. IT ALMOST CAUSED AN ACCIDENT AT AN INTERSECTION AFTER DRIVING THROUGH A STOP SIGN. IT IS ALMOST AS IF THE BATTERY AND THE CAR ARE FIGHTING TO SEE WHICH MECHANISM DRIVES THE CAR AND THEN THE BATTERY DOES NOT ENGAGE. THE TRANSMISSION WAS STATED THAT IT NEEDED TO BE REPLACED DUE TO THE ISSUE. THIS CAR HAS HAD ANOTHER RECALL FOR FAULTY TRANSMISSION PARTS.

Mileage: 88,000

IN THE PROCESS OF DIAGNOSING A TRANSMISSIONS ISSUE FOR A 2014 VW JETTA TDI WITH A DSG TRANSMISSION; THIS CAR WAS RECALLED AS PART OF DIESEL-GATE AND RESOLD AFTER MODIFICATIONS. WE ARE FINDING THE TRANSMISSION CODE RELATED TO THIS VEHICLE IS NOT BEING FOUND IN ANY DATABASE RELATED TO THIS RECALL AND THE RELATED FIRMWARE FOR THE TRANSMISSION IS NOT PART OF THE COC APPLICATION. WE ARE NOT AWARE OF ANY FOREIGN OBJECT DAMAGE PRIOR TO PURCHASING THIS VEHICLE.

Mileage: 121,111

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, HE NOTICED OIL WAS LEAKING FROM VEHICLE. THE VEHICLE WAS TAKEN TO RITCHEY AUTOMOTIVE (5320 I-55 NORTH JACKSON, MS 39211, (888-698-7459) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION OIL COOLER O-RING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

AS I WAS ACCELERATING ONTO THE HIGHWAY ON-RAMP, MY CAR MADE A LOUD CRACKING SOUND AND SMOKE IMMEDIATELY BEGAN TO COME OUT OF FROM UNDER THE HOOD OF MY CAR. I WAS UNABLE TO ACCELERATE AND I STEERED THE CAR TO THE HIGHWAY SHOULDER. ALL THE SERVICE AND WARNING LIGHTS ON MY VEHICLE WERE NOW ON. I IMMEDIATELY TURNED OFF MY VEHICLE. AFTER WAITING A FEW MINUTES FOR THE SMOKE TO DISSIPATE, I OPENED THE HOOD AND NOTED OIL ON THE FLOOR. UPON FURTHER INSPECTION, IT BECAME CLEAR THAT THERE WAS A LARGE CRACK/HOLE IN THE ENGINE BLOCK WHICH APPEARS TO HAVE BEEN CAUSED BY A BLOWN PISTON. MY VEHICLE HAD APPROXIMATELY 63,000 MILES AND HAD JUST RECEIVED AN OIL CHANGE 5 DAYS PRIOR. THIS CAUSED ME TO FILE A CLAIM WITH THE COMPANY THAT PROVIDED THE OIL CHANGE. PER THE REPORT ATTACHED, THE COMPANY'S INSURANCE INSPECTOR DETERMINED THAT THE ENGINE FAILURE WAS NOT A RESULT OF THE OIL CHANGE. SEE INSPECTOR'S REPORT AND PICTURES ATTACHED, WITH PERSONAL INFORMATION REDACTED. THE VEHICLE IS CURRENTLY NOT FUNCTIONAL. BASED ON ADDITIONAL RESEARCH, THIS I BELIEVE THIS MAY BE A RESULT OF A TIMING CHAIN ISSUE THAT AFFECTS A VARIETY OF VW MODELS. HOWEVER, BASED ON VIN LOOKUP AND DISCUSSION WITH VW CUSTOMER CARE, MY VIN HAS NOT YET BEEN DETERMINED TO BE COVERED UNDER THE TIMING CHAIN EXTENDED WARRANTY STIPULATED IN BULLETIN VWP-18-07.

Mileage: 63,670

THE VEHICLE FAILED TO MOVE AFTER ENTERING INTO GEAR BOTH REVERSE AND DRIVE. IT WAS REPAIRED BY A VW DEALERSHIP AND A YEAR LATER THE SAME PROBLEM HAS OCCURRED. BASED ON PREVIOUS RESEARCH IT APPEARS IT MAY BE PART OF A RECALL DUE TO TRANSMISSION ISSUES. HAD TO PAY OVER $7,000 FOR THE REPAIR

Mileage: 61,000

CRANK CAR CUT OFF LIKE IM OUT OF GAS... WIRING IS BAD POWERTRAIN AS WELL DUE TO CODE P0341 SENSOR

WHEN ACCELERATING OR DECELERATING, THE VEHICLE BUCKS FORWARD OR HESITATES. THIS HAPPENS AT LIGHTS AND STOP SIGN. THE CAR WAS BOUGHT CERTIFIED USED THE WARRANT WAS UP IN JANUARY 2019 AND/OR 60,000 MILES. THE PROBLEM STARTED IN MAY 2019 WITH 60264 MILES. LOCAL DEALER TOLD US THAT CLUTCH 1 AND 2 REACHED THEIR TOLERANCE CALL CORPORATE AND ASK FOR A GOOD FAITH REPAIR. CORPORATE TOLD US TO GET IN TOUCH DEALER WHERE CAR WAS BOUGHT AND ASK THEM FOR A GOOD FAITH REPAIR. SELLER WHERE WE PURCHASED IT TOLD US CORPORATE NEEDED TO AUTHORIZE A GOOD FAITH REPAIR. BUCKING AND HESITATION COULD CAUSE COLLISION.

Mileage: 60,264

I HAVE HAD MY VEHICLE FOR LESS THAN TWO MONTHS. FIRST MY BATTERY DIED ON ME SO I REPLACED IT BUT ODDLY BEFORE THAT I NOTICED WHEN I WOULD TURN ON MY CAR I HAD TO TURN THE STEERING WHEEL IN A CERTAIN DIRECTION OR SHAKE IT AND WHEN TURNING IT OFF I WOULD HAVE TO TRY SEVERAL TIMES BEFORE IT WOULD ACTUALLY TURN OFF. SO TODAY I GOT HOME FROM WORK AND IT JUST WOULDNT TURN OFF AT ALL AFTER CALLING THE DEALERSHIP AND THEM TELLING ME TO PUT IT FIRST GEAR AND RAM IT INTO BRAKE A FEW TIMES IT SHOULD WORK BUT BUT AFTER 20-30 TIMES RAMING MY GEAR INTO PARK NO SUCCESS. I DONT LIVE IN THE BEST NEIGHBOR HOOD SO THE DEALERSHIP SUGGESTED LEAVING IT ON AND BRING IT IN THE MORNING FINALLY I GAVE UP AND JUST ABOUT TO WALK IN THE HOUSE MY HUSBAND GAVE IT ONE MORE TRY AND IT TURNED BUT SCARED TO TURN IT BACK ON AND IM CONCERNED IT WILL LOCK PERMENATLY AND JUST LIKE OTHERS I HAVE TO WORK TO KEEP THIS CAR IF I CANT TURN IT OFF WHAT DO NOT ONLY ME BUT OTHERS IN THIS SITUATION DO??????

APRIL 13TH,2020 I TOOK MY CAR IN TO THE LOCAL VW DEALERSHIP TO HAVE IT LOOKED AT. ROAD TESTING PRODUCED NOTHING, BUT P1732 AND P173D CODES WERE FOUND. THE SERVICE DEPARTMENT CALLED THE VW TECH LINE AND VW INDICATED THAT A NEW TRANSMISSION WAS THE ONLY OPTION. MY COST WOULD BE $9236.14. AFTERWARDS, I STOPPED AT THE LOCAL INDEPENDENT GERMAN AUTO REPAIR SHOP TO HAVE MY PAPERWORK LOOKED AT. THIS SHOP INDICATED THAT THIS WAS A NEW TRANSMISSION DESIGN, INTENDED FOR THE HYBRID, AND THAT IT WAS FULL OF BUGS. I WAS INFORMED THAT VW KNEW ABOUT THE ISSUE AND CREATED A SOFTWARE BANDAGE TO FIX IT. THE FIX WAS NOT A PERMANENT SOLUTION, RATHER TO PROLONG THE LIFE OF THE CAR INSTEAD OF VW FIXING THE ISSUE UNDER WARRANTY. THIS SHOP ALSO INDICATED THAT NORMAL SERVICE DONE TO CARS WOULD SHOW A POTENTIAL PROBLEM, BUT VW INDICATED TO CLEAR THE CODE AND NOT TELL CUSTOMERS. TRANSMISSION I AM NOT SURE THE EXACT DATE THAT THE TRANSMISSION ISSUES BEGAN, BUT I DO KNOW THAT IT WAS AFTER MARCH 27TH, 2020. I KNOW THIS BECAUSE I WORKED ALL DAY FOR NEWS AMERICA MARKETING AND THERE WERE NO ISSUES WITH THE CAR. ON THE DAY THAT THE ISSUE BEGAN, I HAD BEEN USING E-MODE FREQUENTLY AND I NOTICED THAT THE CAR WAS RUNNING HOTTER THAN NORMAL. I STOPPED USING E- MODE. CURRENTLY THE CAR IS DRIVABLE. THE CHECK ENGINE LIGHT DOES NOT COME ON REGULARLY. WHEN THERE IS A PROBLEM, ONLY ODD GEARS ARE AVAILABLE. GEARS 2,4,6, AND REVERSE ARE NOT AVAILABLE. WHEN THE CHECK ENGINE LIGHT COMES ON, THE CAR WILL IMMEDIATELY DOWNSHIFT TO AN ODD GEAR. FOR EXAMPLE, 4TH GEAR TO 3RD. THIS RESULTS IN THE CAR SLOWING DOWN QUICKLY DUE TO THE HIGH RPM. IF THE CAR IS IN 2ND, SHIFTING TO 1ST CAUSES THE CAR TO COME TO A STOP OVER A SHORT DISTANCE.

Mileage: 100,000

WHILE DRIVING ON THE HIGHWAY, MY CAR BEGAN TO STOP ACCELERATING BY ITSELF. ONCE THE RPM EXCEEDED THREE, THE EPC LIGHT CAME ON. FURTHER ON DOWN THE ROAD, THE CHECK ENGINE LIGHT CAME ON, SO I HAD THE CODES READ AND WAS TOLD TO REPLACE THE CAMSHAFT POSITION SENSOR. THE FOLLOWING DAY I HAD THIS PART REPLACED AND PROCEEDED TO DRIVE ON THE HIGHWAY AGAIN. THE LIGHTS CAME ON ONCE AGAIN AND AN ADDITIONAL LIGHT CAME ON AS WELL. THIS TIME THE CAR SLOWED DOWN SO MUCH THAT I WAS ALMOST HIT TRYING TO GET TO THE SHOULDER OF THE HIGHWAY.

Mileage: 73,900

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT STATED THAT AT START-UP THE VEHICLE SHIFTED INTO NEUTRAL WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED AND OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO VOLKSWAGEN KEARNY MESA LOCATED AT 8040 BALBOA AVENUE, SAN DIEGO, CA 92111, 858-300-8160) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

Mileage: 109,000

WHILE EXITING AN INTERSTATE ONTO A CITY STREET, I APPLIED THE BRAKES. AS THE JETTA SLOWED TO ABOUT 15 MPH, IT EXPERIENCED A SUDDEN ACCELERATION. THE CAUSE OF THIS SUDDEN ACCELERATION IS UNKNOWN. THE SUDDEN ACCELERATION CONSISTED OF THE ENGINE INCREASING IT'S REV WITH A RESULTING INCREASE IN THE SPEED OF THE VEHICLE. I APPLIED THE BRAKES HARDER AND WAS ABLE TO BRING THE JETTA TO ALMOST A COMPLETE STOP, HOWEVER, THE ENGINE CONTINUED TO REV AT A HIGH SPEED. I PLACED THE JETTA IN NEUTRAL AND THE ENGINE'S REVVING DECREASED TO NORMAL RANGE. I PLACED THE JETTA IN DRIVE AND HAD NO FURTHER PROBLEMS. THE NEXT DAY I TOOK THE JETTA TO MY MECHANIC WHO RAN A DIAGNOSTIC PROGRAM. NO PROBLEM WAS IDENTIFIED. I HAVE NOT EXPERIENCED ANOTHER EPISODE OF SUDDEN ACCELERATION.

Mileage: 38,900

THE CAR HAD TRANSMISSIONS PROBLEMS SOON AFTER I PURCHASED IT. VOLKSWAGEN SAID IT REPAIRED IT WHEN I BROUGHT IT TO THE DEALER FOR WARRANTY SERVICE. NOW A MORE SERIOUS TRANSMISSION PROBLEM HAS OCCURRED. AT FIRST IT SORT OF FELT LIKE THE GEARS WERE SLIPPING, THEN IT SUDDENLY STOPPED MOVING WHILE I WAS DRIVING. THIS WAS A POTENTIALLY DANGEROUS SITUATION. LUCKILY, I WAS ABLE TO PULL OVER. TO TRY TO MOVE AGAIN, I SHIFTED INTO DRIVE FOR EXTENDED PERIODS OF TIME, LIKE 30SEC OR MORE, AND THE REVS WOULD GO ALL THE WAY TO 10 BUT IT WOULD NOT MOVE. THEN IT STOPPED WORKING ALL TOGETHER, AND NOW IT WON'T EVEN TURN ON. I TOWED THE CAR TO THE DEALER AND SAID IT WAS THE TRANSMISSION. IT SEEMS CLEAR THAT EITHER THE TRANSMISSION WAS NOT REPAIRED PROPERLY OR IT HAS A DANGEROUSLY FAULTY DESIGN.

Mileage: 52,000

THE VEHICLE SKIPPED REGULARLY WHEN LEAVING A STOP LIGHT. AFTER A LONG TRIP REQUIRING A SIGNIFICANT AMOUNT OF STOP AND GO DUE TO HOLIDAY TRAFFIC, THE CHECK ENGINE LIGHT AND HYBRID MALFUNCTION SYSTEM ERROR LIGHTS CAME ON. WHEN I TOOK IT IN TO BE CHECKED, THE DEALERSHIP INFORMED ME THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THIS SEEMS TO COINCIDE WITH THE ERRORS THAT WERE PART OF A SAFETY RECALL FOR OTHER VW JETTA HYBRIDS MADE IN THE SAME YEAR AS MINE. HOWEVER MY VEHICLE DID NOT FALL UNDER THE SAME RECALL. THE VEHICLE HAS LESS THAN 60K MILES. I HAVE DONE MY RESEARCH AND IT DOES APPEAR THAT OTHER 2014 JETTA HYBRIDS HAVE SIMILAR ISSUES AND ARE ALSO NOT COVERED UNDER THE RECALL.

Mileage: 59,803

AT ABOUT 70,000 MILES, AS I WAS DRIVING HOME, THE TRANSMISSION ON MY CAR FAILED AND I WAS ONLY ABLE TO DRIVE IT IN 1ST GEAR. I WAS ABLE TO GET IT TO THE DEALERSHIP, AFTER WHICH THEY TOLD ME THIS WAS DUE TO THE MECHTRONIC UNIT IN MY HYBRID TRANSMISSION FAULTING. I WAS ONE THE HOOK FOR ABOUT $940 A LABOR COSTS TO GET A NEW ONE REPLACED IN MY CAR SO IT CAN RUN. WHEN I SEARCHED ON GOOGLE, I CAME TO FIND OUT THAT THE MECHTRONIC UNIT FAILURE IS A KNOWN ISSUE WITH THIS MODEL AND YEAR OF THE VOLKSWAGEN JETTA HYBRID AND IS DUE TO IT'S FAULTY DESIGN. THERE WAS A RECALL HOWEVER, IT DOES NOT INCLUDE MY PARTICULAR VIN. I AM HOPING THAT SOMEDAY THE RECALL IS EXPANDED TO INCLUDE MY VIN AS THIS HAS HAPPENED WITH SEVERAL OTHER 2014 VOLKSWAGEN JETTA HYBRIDS. VERY EXPENSIVE THING TO HAVE FAIL SO EARLY IN THE LIFE OF THE CAR.

Mileage: 70,000

TRANSMISSION WILL NOT CATCH GEAR, SLIPPING WHILE DRIVING. HAS TRANSMISSION LEAK & CHECK ENGINE LIGHT DID NOT TURN ON TO WARN.

Mileage: 6,200

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE ROLLED AWAY AFTER IT WAS SHIFTED INTO PARK. THE FAILURE RECURRED IN AUGUST OF 2019. ALSO, WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO HESITATE AND MULTIPLE WARNING INDICATORS FLASHED. THE VEHICLE WAS TAKEN TO BURKE VOLKSWAGEN (LOCATED AT 519 STONE HARBOR BLVD, CAPE MAY COURT HOUSE, NJ 08210, (609) 465-6000) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V615000 (ELECTRICAL SYSTEM, STEERING). THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS 57,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 57,000

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. AFTER THE VEHICLE WAS PURCHASED, THE CONTACT TOOK IT TO FLOW VOLKSWAGEN WILMINGTON (5011 NEW CENTRE DR, WILMINGTON, NC 28403, 910-392-3889) WHERE IT WAS DISCOVERED THAT THERE WAS AN OIL LEAK. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V182000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE CONTACT WAS INFORMED TO CALL NHTSA FOR ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 124,000.

Mileage: 124,000

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHEN THE ACCELERATOR PEDAL WAS APPLIED, THE VEHICLE HESITATED AND FAILED TO MOVE. IN ADDITION, THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED ROYAL OAKS CHEVROLET CADILLAC (3417 PARK AVENUE, PADUCAH, KY 42001, (270) 908-4810) AND WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 47,000.

Mileage: 47,000

AUTOMATIC TRANSMISSION VALVE BODY FAILURE. AT AROUND 89,000 MILES VEHICLE STARTED CLICKING WHILE SHIFTING TOOK TO VW DEALER TOLD VALVE BODY IS FAILING. MOST NOTICEABLY ACCELERATION FROM A STOP IT HAPPENS AROUND SECOND GEAR. WHEN WARMED UP CAR DOES NOT SHIFT CORRECTLY AND JERKS THE CAR. HAPPENS AT ALL SPEEDS, IN TOWN AND HIGHWAY.

Mileage: 89,000

WAS DRIVING NORMALLY STOP AT THE STOP LIGHT AND CAR RPMS STARTED TO JUMP, AS I STARTED TO DRIVE AGAIN, THE CAR STALLED ON THE MIDDLE OF THE HIGHWAY WITH CARS BEHIND ME! ENGINE LIGHT CAME ON, TOOK TO VW DEALERSHIP AND THEY SAID THAT IT JUMPED TIMING (TIMING CHAIN) AND NOW ENGINE NEEDS TO REPLACED AT AROUND $4K.

Mileage: 106,000

MY CAR HAS HAD MANY PROBLEMS AND HAS NOT BEEN ABLE TO BE FIXED THROUGH THE DEALERSHIP. ALL PROBLEMS OCCURRED AFTER 50,000 MILES. THE ENGINE SEEMS TO RUN AND START HARD. THE CAR WOULD NOT ACCELERATE WHEN DRIVING. IT WOULD REV UP BUT NO MOTION UNTIL SOMETHING EVENTUALLY SWITCHED INTO GEAR, WHILE IN MOTION ON STREETS AND HIGHWAY. IT WILL ACT LIKE THIS FOR AWHILE WITHOUT TRIGGERING A CODE. I WOULD BRING IT TO THE DEALERSHIP AND WOULD BE TOLD IT WAS NOTHING. EVENTUALLY IT WILL TRIGGER THE EPC CODE, BUT THE CODE WILL DISAPPEAR THE NEXT TIME THE CAR IS TURNED ON. ABOUT 4 DAYS AFTER THAT THE ENGINE LIGHT COMES ON. VOLKSWAGEN DEALERSHIP HAS "FIXED" THIS ISSUE ONCE BEFORE STATING THAT IT WAS A MANUFACTURE DEFECT. THEY COVERED THE COST, BUT SINCE THEN IT HAS HAPPENED AGAIN AND THEY STATE THAT NOW I AM RESPONSIBLE FOR COVERING THE REPAIR, WHEN IT WASN'T FIXED CORRECTLY OR DIAGNOSED CORRECTLY IN THE FIRST PLACE. I HAVE MISSED NUMEROUS DAYS OF WORK, AND HAVE BEEN WITHOUT A CAR DO TO DIAGNOSIS/ REPAIRS FOR OVER 2 MONTHS IN THIS PAST YEAR. THIS SHOULD NOT HAPPEN WITH ONLY 56,000 MILES ON A CAR.

Mileage: 52,000

MY VEHICLE STARTED FLASHING THE ENGINE LIGHT. THEN ITS STARTED STALLING. I TURNED IT OFF ,WAITED A COUPLE MINUTES AND IT WAS FINE TO DRIVE BUT STILL HAD THE ENGINE LIGHT ON. NOTHING HAPPENED UNTIL THE NEXT DAY, THE ENGINE LIGHT WASNT ON ANYMORE. AS I WAS DRIVING AT 70 MPH IT STARTED STALLING AGAIN. TOOK IT TO A SHOP AND THEY TOLD ME I HAD A COUPLE OF CODES ON. IT WAS CLEARED JUST TO MAKE SURE IT WASNT SOMETHING ELSE. AFTER ABOUT 100 MILES OF DRIVING THE ENGINE LIGHT TURNED ON AGAIN AND THE CAR STARTED STALLING AGAIN AT AROUND 65MPH. I CHANGED THE SPARK PLUGS AND THE SPARK PLUG WIRES. RUNS GREAT UNTIL ANOTHER 100MILES OF DRIVING, IT STARTED STALLING AT AROUND 75MPH. EVERYTIME THE LIGHT COMES ON, I TURN THE CAR OFF WAIT A COUPLE MINUTES AND TURN IT BACK ON WITH OUT ANY SIGNS OF MISFIRING.

Mileage: 74,000

VOLKSWAGEN 38B9/9V RECALL MY VOLKSWAGEN JETTA HAS BEEN DIAGNOSED WITH THE SAME ISSSUE THAT THE CAR HAS BEEN RECALLED FOR. I'VE TAKEN IT TO VW DEALERSHIP BUT THEY SAID MY CAR DOES NOT QUALIFY FOR THE RECALL. AFTER RESEARCHING I'VE FOUND THAT THE RECALL AFFECTS 2014 JETTAS WITH A 1.8T ENGINE, WITH THE QUALIFYING MONTH AND YEAR OF MANUFACTURE DATE (APRIL, 2014). MY CAR HAS A MANUFACTURE DATE OF APRIL 2014, ALTHOUGH MY SPECIFIC VIN NUMBER WAS NOT INCLUDED IN THE RECALL. I AM WONDERING WHY IT WASN'T LISTED, AS THE DATES MATCH UP AND THE ISSUE IS EXACTLY THE SAME. THIS IS CAUSING A MAJOR ISSUE IN MY CAR AND IS CAUSING A LEAK THAT CAN RESULT IN AN ENGINE FIRE, WHICH IS AN OBVIOUS SAFETY ISSUE. MY CAR IS HAVING SEVERE TRANSMISSION PROBLEMS NOW AND HAS COMPLETELY STOPPED NUMEROUS TIMES AT RED LIGHTS, WITHOUT ALLOWING ME TO EVEN PUT IT IN PARK, WHICH HAS ALMOST CAUSED ME TO BE IN A FEW ACCIDENTS. THE RPMS ARE GOING CRAZY, I AM EXPERIENCING ROUGH IDLING, TROUBLE IN SHIFTING GEARS, AND THE TRANSMISSION HAS BEEN LEAKING AND OVERHEATING. IT ALSO HAS TROUBLE SOMETIMES ACCELERATING ON THE HIGHWAY OR ON CITY STREETS.

Mileage: 80,000

LEAKING TRANSMISSION FLUID AND RUNNING ROUGH

Mileage: 81,000

TRANSMISSION PROBLEMS? ONCE MY CAR GOT UP TO 80,000 MILES WHEN IN TRAFFIC I TAKE MY FOOT OFF THE ACCELERATOR WHILE IN DRIVE AND THEN ACCELERATE SOMETIMES THERE'S A JERKING AS IF THE CAR DOESN'T KNOW WHAT GEAR TO BE IN. NORMALLY HAPPENS AT ANY SPEED TYPICALLY WHILE DRIVING SLOWING DOWN AND ACCELERATING. DATE WHEN IT STARTED I REALLY STARTED NOTICING IT IN JANUARY 2019. I ALSO NOTICED EXCESSIVE OIL CONSUMPTION AND WHEN OIL GETS LOW ON DIPSTICK NO LOW OIL LIGHT ON DASH. OIL GETS LOWER THAN DIPSTICK. DIPSTICK BECOMES DRY BUT NO SOUND DIFFERENCE IN ENGINE AND STILL RUNS NORMALLY.

Mileage: 80,000

I HAVE A FUEL LEAK FROM INJECTOR SEAL WHICH IS CAUSING IT TO SMELL LIKE STRONG GAS IN MY CAR EVERY TIME I USE MY HEAT.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE LEAKED TRANSMISSION FLUID. THE VEHICLE WAS TAKEN TO KEN GARFF VOLKSWAGEN (115 E UNIVERSITY PKWY, OREM, UT 84058, 801-714-2300) WHERE IT WAS DIAGNOSED THAT THE O RING FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 60,100.

Mileage: 60,100

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT NOTICED AN OIL STAIN ON THE FLOOR OF THE DRIVEWAY. THE VEHICLE WAS TAKEN TO FLOW VOLKSWAGEN IN GREENSBORO, NORTH CAROLINA WHERE IT WAS DIAGNOSED THAT THERE WAS AN OIL LEAK IN THE TRANSMISSION OIL COOLER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V182000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

Mileage: 84,000

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED AND HESITATED. THE VEHICLE WAS TAKEN TO ALEXANDRIA VOLKSWAGEN (107 WEST GLEBE RD, ALEXANDRIA, VA) WHERE IT WAS DIAGNOSED THAT TRANSMISSION FLUID LEAKED FROM THE VEHICLE AND THE GASKET AND OIL PAN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE KEY BECAME STUCK AND FRACTURED INSIDE THE IGNITION SWITCH. THE FAILURE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V182000 (POWER TRAIN). THE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

DEALERSHIP HAS HAD MY CAR FOR 100 DAYS AND STILL NOT FIXED. 2014 - 2 CLUTCHES AND A REBUILT TRANSMISSION LATER. CAR WAS RETURNED, SAME DAY 5TH GEAR WENT OUT AGAIN ON INTERSTATE 95 ALMOST KILLED MY SON.

Mileage: 40,000

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT NOTICED THAT FUEL LEAKED ONTO THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION OIL COOLER SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER (NORM REEVES VOLKSWAGEN SUPERSTORE IRVIN, 20 AUTO CENTER DR, IRVINE, CA 92618, (866) 938-3392) CONFIRMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO CALL NHTSA. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V182000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE DRIVING 35 MPH, THE TRANSMISSION FAILED AND THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO A DEALER (BOUCHER VOLKSWAGEN OF FRANKLIN, 6420 S 108TH ST, FRANKLIN, WI 53132), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

Mileage: 29,000

I WAS DRIVING ON THE FREEWAY ON MY WAY TO WORK ON 4/14/17 AT 6:15AM THE CHECK ENGINE LIGHT CAME WHEN I WAS DRIVING 60MPH. THE VEHICLE LOST POWER AND I WAS NOT ABLE TO DRIVE NO MORE THAN 40MPH. I WAS TRAVELING IN THE FAST LANE AND HAD TO PULL TO THE RIGHT SHOULDER AS OTHER CARS TRAVELED AT HIGH SPEEDS. I MANAGED TO DRIVE TO THE SHOULDER. I ATTEMPTED TO PROCEED AND DRIVE BUT MY VEHICLE DID NOT ADVANCE. I TOOK MY VEHICLE TO THE VW DEALERSHIP IN SAN BERNARDINO, CA. I WAS FORCED TO PAY $135 FOR A DIAGNOSTIC. I WAS TOLD THAT THE REASON MY CAR DID NOT WORK WAS BECAUSE MY TRANSMISSION HAD LEAKED ALL THE OIL. I WAS ALSO TOLD THAT THE COOLING UNIT FOR THE TRANSMISSION AND LINES HAD TO BE REPLACED. I DID NOT HAVE ANY OTHER ALTERNATIVE BUT TO PAY $1086.00 TO REPAIR MY VEHICLE. THE SERVICE ADVISOR SAID MY VEHICLE WAS OUT OF WARRANTY AND I HAVE TO PAY OUT OF POCKET. AFTER REVIEWING THE NHTSA WEBSITE I CAME ACROSS NHTSA CAMPAIGN 14V182000. I INFORMED THE SERVICE ADVISOR OF THE CAMPAIGNED AND SHE SAID MY VEHICLE WAS NOT PART OF THE RECALL. ALL THE COMPONENTS MENTIONED IN SUCH RECALL WERE THE ONES THAT APPLIED TO MY VEHICLE. THE DESCRIPTION OF THE RECALL VEHICLES ALSO MATCHED MY VEHICLE. I WAS TOLD MY VEHICLE DID NOT HAVE ANY RECALL AND I HAD NO OPTION BUT TO PAY OUT OF POCKET. I WAS ALSO TOLD THAT I NEEDED A NEW TRANSMISSION WHICH COST $5703. MY VEHICLE HAD 99107 MILES WHEN IT WENT IN FOR REPAIRS. THE SERVICE ADVISOR SAID THAT MY VEHICLE HAD BEEN REPAIRED AND TEST DROVED BY THE SENIOR SHOP FOREMAN AND IT HAD GONE THROUGH A RIGOROUS DRIVE TEST TO ENSURE MY VEHICLE WAS BACK TO NORMAL. AS I LEFT THE DEALERSHIP MY CAR HAD 99108 MILES. HOW CAN THE SHOP FOREMAN TEST DRIVE MY VEHICLE RIGOROUSLY FOR 1 MILE? THE SERVICE ADVISOR SAID MY CAR WAS LIKE NEW AGAIN AS I DROVE AWAY THE CHECK ENGINE CAME ON AND WAS TOLD THAT I NEED TO PAY $135 FOR A DIAGNOSTIC AGAIN. CODEP0741IS STILL DISPLAYING

Mileage: 99,107

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE WAS DRIVING SLUGGISH AND WAS SLOW TO ACCELERATE IN ANY GEAR. IN ADDITION, VARIOUS WARNING INDICATORS ILLUMINATED. THE CONTACT WAS NOT ABLE TO DRIVE OVER A CERTAIN RATE OF SPEED. THE VEHICLE DRASTICALLY DROVE SLOWLY AND THEN RACED INTO THIRD GEAR. THE DEALER DIAGNOSED THAT THE FUEL INJECTION MAY BE AT FAULT, BUT PROVIDED NO SPECIFIC DIAGNOSIS. THE FAILURE CONTINUED. THE DEALER STATED THAT THE O-RING NEEDED TO BE REPLACED. IF THAT DID NOT PROVIDE A SOLUTION, THE TRANSMISSION MAY NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE THE VEHICLE WAS UNDERGOING MAINTENANCE, THE TECHNICIAN DIAGNOSED THAT THE BOLT THAT CONNECTED TO THE TRANSMISSION WAS LEAKING FLUID. THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 81,600.

Mileage: 81,600

MY JETTA HAS BEEN LEAKING TRANSMISSION FLUID. I WAS SEARCHING TO SEE WHAT GEAR OIL IS NEEDED FOR MY CAR AS I WOULD LIKE TO FILL IT BACK UP TO THE APPROPRIATE LEVEL AND A RECALL SHOWED UP ABOUT AN O-RING BETWEEN THE TRANSMISSION AND THE OIL COOLER. MY CAR WAS NOT LISTED IN THIS RECALL, HOWEVER MY CAR IS STILL LEAKING TRANSMISSION FLUID AT THIS TIME. ON ANOTHER SUBJECT MY FUEL PUMP SEEMS TO RUN FOR AWHILE AFTER I SHUT THE CAR OFF. I TOOK IT TO A VW DEALERSHIP AND THEY STATED IT WAS FINE. STILL A BIT OF A WORRY AS SOMETIMES IT RUNS FOR UP TO 3 MINUTES AFTER.

Mileage: 98,000

I PURCHASED MY VEHICLE BRAND NEW IN JUNE 2014 AND I'VE KEPT UP WITH ALL ROUTINE MAINTENANCE TO DATE. I DRIVE AN AVERAGE 30 MILES PER DAY DURING THE WORK WEEK AND TRAVEL UP TO 140 MILES EVERY TWO WEEKS OR SO FOR CUSTODIAL EXCHANGES. THIS PAST WEEKEND (AUGUST 13, 2016), WHILE AT A ROUTINE PIT STOP FOR GAS MY VEHICLE'S TRANSMISSION GAVE OUT. I HAD PARKED AT THE GAS STATION RIGHT OFF THE HIGHWAY. WHEN I WENT TO RESTART MY VEHICLE IT WOULDN'T MOVE. THE VEHICLE WOULD START AND SHIFT INTO DRIVE, BUT THE WHEELS RESPONDED AS IF IT WERE IN NEUTRAL. THERE WAS A RECALL FOR THIS ISSUE BACK IN 2013 WHEN THE VW JETTA WENT ON THE MARKET, BUT THE RECALL DID NOT INVOLVE MY VIN. THE RECALL WAS NOT DISCLOSED TO ME AT THE TIME I PURCHASED THE VEHICLE, NOR WAS I EVER NOTIFIED OF IT BEING A POTENTIAL ISSUE. I FOUND OUT THE HARD WAY WHEN I WAS LEFT STRANDED 70 MILES FROM HOME AND 45 MILES FROM THE NEAREST VW DEALERSHIP. MY RESEARCHED TURNED UP THIS STATEMENT: "AN ELECTRIC MALFUNCTION COULD OCCUR IN THE GEARBOX POWER SUPPLY BASED ON THE SYNTHETIC GEARBOX OIL IF THE VEHICLE IS SUBJECT TO A HOT AND HUMID CLIMATE, COUPLED WITH A HIGH PROPORTION OF STOP-AND-GO DRIVING," SAID MARK GILLIES, A VOLKSWAGEN OF AMERICA SPOKESMAN, IN A PHONE CONVERSATION. "THE CAR WORKS, BUT YOU LOSE DRIVE." MY VEHICLE HAS 51,850 MILES ON IT, SO IT WAS COVERED UNDER VW'S 5YR-60K WARRANTY. IT'S BEEN SITTING AT THE VW DEALERSHIP FOR 3 DAYS WHILE THEY COORDINATE ON REPLACING THE DEFECTIVE POWER TRAIN. THE REMAINING ESTIMATED TIME FOR REPLACEMENT IS 2-3 DAYS. I LIVE IN AUSTIN, TX WHERE HOT, HUMID, AND STOP-AND-GO ARE A ROUTINE PART OF LIFE.

Mileage: 51,850

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE ACCELERATING FROM A STOP, THE VEHICLE HESITATED TO ACCELERATE. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.

Mileage: 9,000

I WAS UNDER THE IMPRESSION OF BUYING A GOOD CAR, WHEN I PURCHASE THIS VEHICLE ON MARCH 6 2015 I WAS NEVER INFORM ABOUT THE CURRENT RECALL #14V1820000, I PURCHASE THIS VEHICLE BRAND NEW, EVEN SO IS A 2014 MODEL, ALSO I TOOK THE CAR FOR SERVICE (JUNE) I THINK AND ALSO I WAS NEVER NOTIFIED OF A NEW RECALL THAT WAS ISSUED ON JAN 23 2015 RECALL #15V028000, AND THEN I WAS NEVER NOTIFIED ABOUT THE RECENT RECALL ISSUED ON AUG 04 2015, RECALL #15V483000, I WOULD LIKE TO PROCEED AND HELD VW CO RESPONSIBLE FOR ANY WRONG DOING SINCE THE VEHICLE CAN COST FIRE AND IS UNSAFE TO DRIVE, I'M A SR RETIRED AND WOULD LIKE HELD VW RESPONSIBLE FOR THEIR PRODUCT AND BECAUSE THEY SOLD ME A CAR WITHOUT DISCLOSING THE RECALLS ON THE VEHICLE. I BOUGHT THE CAR IN MARCH 6 2015 BRAND NEW EVEN SO IS A 2014 MODEL. AGAIN I SHOULD BE GIVEN TRHU INFORMATION ABOUT THE CAR STATUS.

Mileage: 13,278

ON JULY 5, 2015, THE CLUTCH FAILED. THE CLUTCH WAS DEPRESSED TO DOWNSHIFT THE CAR AS WE WERE APPROACHING A TURNPIKE OFF RAMP. THE GEAR SELECTOR WAS MOVED OUT OF TOP GEAR AND INTO NEUTRAL; THE CLUTCH WOULD NOT RETURN, AND THE GEAR SELECTOR WOULD NOT MOVE OUT OF NEUTRAL. THE CAR HAD TO BE MANEUVERED THROUGH TRAFFIC FROM THE FAR LEFT LANE TO THE RIGHTS-SIDE SHOULDER, IN NEUTRAL. THIS PUT MY FAMILY AND EVERYONE AROUND US AT RISK OF SERIOUS INJURY. THERE WAS NO DEGRADATION OF CLUTCH SYSTEM PERFORMANCE. THIS CLUTCH FAILURE CAME SUDDENLY AND WITHOUT WARNING. I HAVE READ COMMENTS FROM OTHERS ONLINE WHO HAVE EXPERIENCED SIMILAR ISSUES. SEVERAL MONTHS AGO, THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE DEALERSHIP SERVICE MANAGER SUGGESTED THAT THE CLUTCH ISSUE COULD BE RELATED TO THE BRAKE BOOSTER ISSUE. MY WIFE AND I HAVE DRIVEN MANUAL TRANSMISSION CARS FOR YEARS. THIS IS THE FIRST CLUTCH-RELATED PROBLEM WE'VE EVER EXPERIENCED. UPDATE 9/15/15*CW UPDATED 11/7/2017*CN

Mileage: 8,550

I HAVE A 2014 GLI AUTOBAHN WITH THE PADDLE SHIFTERS AND THE SPORTS MODE OPTION. TODAY I ENGAGED THE SPORTS MODE OPTION AND THE VEHICLE'S RPM WERE ALMOST REDLINING BUT IT WILL TAKE AWHILE TO FEEL THE SHIFTING ON THE TRANS. I AM WORRIED THAT THIS MAY BE A PROBLEM TO THE TRANS ON THIS VEHICLE. THE SECOND PROBLEM THAT I AM HAVING I BELIEVE IS THE SUSPENSION DUE TO THE SMOOTHNESS OF THE VEHICLE IS NO LONGER THEIR. I HAVE NOT TAKEN THE VEHICLE TO THE DEALERSHIP YET BUT WILL SOON. PLEASE ADVISE IF ANY OTHERS HAVE COMPLAINED ABOUT THE SAME ISSUES THAT I AM HAVING. THANKS. *TR

Mileage: 16,000

DSG GEARBOX CHANGED INTO A LOW GEAR CAUSING THE DIESEL ENGINE RPM TO INCREASE TO 4500RPM. THE RESULTANT ENGINE BRAKING CAUSED ME TO SLOW DOWN. I HAD TO ABANDON OVERTAKING AND CROSS TWO LANES OF TRAFFIC TO GET TO THE SHOULDER TO AVOID IMPEDIING FASTER MOVING TRAFFIC.

Mileage: 3,155

ON THURSDAY, MAY 29TH, I WAS DRIVING MY 2014 VW JETTA HYBRID SEL PREMIUM (~165 MILES ON ODOMETER) WHEN THE EPC AND BATTERY LIGHT CAME ON THE DASH. AT THE SAME TIME, THE GAS ENGINE SHUT OFF. I WAS ABLE TO GET THE VEHICLE TO RESTART. SAME ISSUE HAPPENED TWO ADDITIONAL TIMES BEFORE I GOT THE VEHICLE TO THE DEALERSHIP THE NEXT MORNING. I PICKED UP THE VEHICLE MONDAY, JUNE 2ND, FROM THE DEALERSHIP (~387 MILES ON ODOMETER) STATING THAT THE VEHICLE WAS IN WORKING ORDER AND THEY COULD NOT GET THE PROBLEM TO DUPLICATE. THE DEALERSHIP PUT APPROXIMATELY 200 MILES ON THE NEW VEHICLE TO DIAGNOSE IT. ABOUT AN HOUR AFTER PICKING UP THE VEHICLE (~393 MILES ON ODOMETER), THE VEHICLE DID THE EXACT SAME THING, EXCEPT THIS TIME I WAS IN A PARKING LOT. THE VEHICLE IS BACK AT THE DEALER AND THEY ARE HAVING AN ENGINEER COME AND DIAGNOSE THE VEHICLE. *TR

Mileage: 165

THREE TIMES IN ~2 HOURS CAR STALLED AT STOP SIGNS. VEHICLE WAS AT COMPLETE STOP. LIFTED FOOT OFF BRAKE AND WHEN TOUCHED GAS CAR STALLED. CAR IS AN AUTOMATIC. *TR

Mileage: 666