2014 VOLKSWAGEN JETTA Unknown Or Other Problems

[XXX] driving on [XXX] , my car accelerated to almost redline without me pushing the pedal, I tried the brake only to find it didn't control the car., it died in the slow lane, no power anything. Eng lite was on, towed to my mechanic, he couldn't find why but the code said EGR, so he cleaned and replaced glow plugs, & regen'd the DPF to 0.. so I picked up the car, and a few days later, it did it again through a 4way stop. I called vw & was told to go to the dealer. Oakland VW inspected & said need new DPF $6K. Since the filter doesn't affect throttle, I declined, plus in 2022 on an extended warranty I went to dealer to have the filter replaced, instead they regen'd it & left the bad part in my car. Now the corporate Care Manager wants the DPF replaced for $6K b4 proceeding with any further testing to identify the source of the acceleration problem. The shop mgr, Joseph, was test driving & the car did take off and was not stoppable with the brakes. That was confirmed, yet VW of America is still in a holding pattern and cannot explain why this is happening. THIS IS A MAJOR SAFETY PROBLEM. The car takes off out of control unexpectedly, and the brakes won't stop the force forward. PLEASE help me, I cannot stress enough the danger this car puts me and others in, and it is my only vehicle. The dealer is trying but corporate is being difficult and are not interested in compromise. The DPF, emissions issues they have had, have nothing to do with the acceleration and they just refuse to move forward or discuss anything else. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Visibility was impaired when defroster failed to clear windshield and heater was not working on 12/16/2022. I took vehicle to Hayward Volkswagen on 04/04/2023 and was told heater core needs to be replaced. This is a known problem to Volkswagen; there's a warranty recall on the 2014 Passatt with the same heater core. I have found numerous complaints on line with the same Jetta heater complaint. The 2014 Jetta i own has approximately 88,000 miles, mechanically sound car which i am unable to drive in winter months. Feeling frustrated, I did contact VW "helpline" on 01/05/2024, they were no help, not even to negotiate price.

I was on lunch brake, going through a McDonalds drive thru, the car just shut off. I had to have it pushed out of drive thru. After several tries it did start again but shut off in the middle of traffic. I couldn’t shift it. I had to have it towed. VW dealer said I needed a new transmission at 62,000 miles. Then I read about the recall and knew that’s what was the matter with my car. The trouble is my car is not on the recall list. It’s the same with many of us who bought jetta hybrids. So I am out $15,000. The only transmission that can be used is the one on the recall.

Car suddenly losses its power and stops, and I have to turn off the car and turn on again to drive. It happens in small roads and in highways that causes very dangerous situations. No check engine or issues shown.

The camshaft sensor is faulty, which then causes the cruise control to stop working, the traction control to turn off, makes the car unable to accelerate, then the steeling wheel begins to shake and the engine to shut down. Which is extremely dangerous while driving. I was luckily able to pull over, but I was almost rear ended because the car stopped accelerating. My check engine light didn’t come on until AFTER this incident occurred.

First owner, brought brand new, serviced the car every 5k, current 61000 mileage, no prior repair or accident. Nov 16, 2022 Jetta’s engine light went on suddenly, next day engine light off, then it went on and off for a couple of days. Drove to the dealership Nov 21, was refused to check as they're too busy; drove to AutoZone Nov 22, did a diagnostic check, trouble code P0131 (power train system) and 02214-002(Anti-lock Brake System), suggested replacement of an Oxygen sensor. Four days later on Nov 26, drove at the parking lot at low speed between 10-15 mph, the car suddenly stalled for the first time. Was able to drive 1.6 miles back home at very low speed. Nov 28, 2022 Dealership was fully booked; was able to drive the car to a close-by shop who said could fix it. The independent shop replaced two oxygen sensors, spark plugs, spark plug wire set, fuel system treatment and coil ignition. Pick car, stall persisted. Drove back, at second attempt, the shop claimed they replaced one faulty oxygen sensor, still was unable to fix the issue and towed the car to the dealership, dealership test drove multiple times and found nothing wrong. Dec 4, picked up the car, stall persisted within an hour. Called the shop, they didn't know what to do and suggested taking the car to the dealership. Dec 5, drove the car with no problem to the dealership. Described the issue, asked for a 60,000 miles maintenance and check crankshaft sensor, both refused by the service consultant. Asked to check all the parts been replaced. Dec 7, dealership called, claimed three mechanics were working on it and could not pinpoint the problem, best guess is ECM but no guarantee. Dec 9, picked up the car, car stalled three times within two minutes leaving the dealership; unable to hit 30 mph on highway, dangerous to drive in daytime traffic; found a parking lot and had the car towed back home. Today Dec 19, car stalls within a minute of starting. Not safe to drive. VW America declined buy back.

I moved my car from the front of my home to the back and when I tried to shut off, the key broke off in the on position. I had to get pliers to remove the key. I had another key, so I didn't think much about it then. Then a few months later it happened again. They key was stuck in the on position and would not shut off. The key did not break off, so I had to let the car run. I had to get my nephew to come over and he had to disconnect the relay and disconnect the battery. We could not get the key turn back to the off position. I called the dealership, and they told me I would need to have it towed and they would need to take a look at it. I went on the internet to see if this was a common issue and it was, but none of the solutions would work for this make and model of my vehicle. You would need to have special tools to repair. I called my insurance to get a tow and even though I have roadside assistance, they said it would not be covered. So, I have to pay to have the car towed to the dealership which is 60+ miles from me. The tow was very expensive. The car was taken to the dealership, and they concluded that the ignition switch and column lock was worn out. During this time of the year the weather was hot, and I think that the extreme heat on the metal cylinder may have been a factor in the function of the ignition lock switch.

2014 Volkswagen Jetta GLI. Part number 5K0953569AL air bag clock spring failed leaving air bag and horn unusable. Dealerships say this is the most back ordered Volkswagen part. Many wait lists have several thousand people waiting with no end in sight. No one can provide a ship date. These cars cannot legally be on the road and cannot be sold back to a dealership because they won’t pass inspection. This part has been involved in a recall previously with the same issues, but not all affected cars are covered under the recall. I am personally unable to find a solution and my car has been unusable and unsafe. When I realized how normal and not unique my exact situation was, I felt the need to report this problem on behalf of the tens of thousands of people who are without safe vehicles, including myself. I am hoping that the recall can be extended to these other cars desk with the exact same clock spring issues so that we can be provided with solutions that can get our cars back on the road safely. Thank you for your time.

My car has progressed from an intermittent crank/no start issue to outright failure while driving. There have been several incidents where I am driving at ~40 mph and my car completely dies in the middle of intersections/fast moving traffic putting me in grave danger. I have visited the dealership 4 times now with multiple parts replaced but the issue persists, and I feel unsafe driving the vehicle but I have no other option. I have not been given a loaner vehicle at any time from the dealership despite requesting one. There has been no check engine light present at any time. I have had the car since it was brand new and it has been serviced precisely at each service interval only at VW dealerships.

The transmission stopped working leaving the vehicle to suddenly lose power. My safety was put at risk trying to cross a busy intersection with no way to propel forward. The dealership is aware of the issue.

Please look into this matter ASAP. Still car is at service center in Hamilton VW NJ - Problem1: Emachine repair part of hybrid system covered under warranty Problem2: Multi clutch repair for transmission related which under recall for these cars 2014 hybrid jetta (not sure why service people charging 1700 USD for this repair though there is a recall already reported by VW and my car is clearly impacted with same issue) https://www.greencarreports.com/news/1126507_2013-2015-volkswagen-jetta-hybrid-recalled-for-transmission-issue Vehicle repair history since last 1 month. Before Aug - 80k miles service done at Princeton NJ VW Service center- 600 USD Aug - Brake pads and rotors | Multi point inspection| transmission recall service at Hamilton NJ VW Service center - 800 USD Aug - Vehicle broke down immediately after picking up from service center and towed back to same service center Hamilton NJ Aug - Vehicle checked and replaced it's battery anticipating it is a battery issue - 300 USD Aug - Vehicle broke down immediately after picking up from service center and towed back again 2nd time to same service center Sept - Service center updated now stating with above listed 2 problems and they want me to charge for recall issue 1700 USD (Where is the end and why should i get charged for recall issue already known for this car (it is clear it is a defective car check below link) https://www.greencarreports.com/news/1126507_2013-2015-volkswagen-jetta-hybrid-recalled-for-transmission-issue

EVERY SINGLE LIGHT ON THE DASH IS TURNED ON EVEN THOUGH THERE'S NO PROBLEM, AND THE SPEEDOMETER METER DOESN'T MOVE. I GOT THE ISSUE FIXED BY AN INDEPENDENT MECHANIC WHO SAID THE COMPUTER ONLY NEEDED TO BE RESET, BUT THE VW DEALERSHIP INSISTS THAT I STILL HAVE A BIG ISSUE THAT CAN EFFECT THE USAGE OF MY BRAKES, AIRBAGS, EVERYTHING, AND WANTS TO CHARGE ME $3500 FOR A NON-PROBLEM. SINCE THE SENSORS ARE ALL ON, I DON'T KNOW WHEN TO FILL UP OIL OR GAS, AND I WON'T BE ALERTED IF I HAVE A FLAT TIRE OR THERE'S AN ISSUE WITH THE ENGINE. THEY ALSO MENTIONED THAT SINCE THE SENSORS ARE DEAD IT MAY NOT DEPLOY MY AIRBAG SYSTEM. I'VE BEEN TOLD IT'S NOT WORTH FIXING, MY CAR ONLY HAS 49,537 MILES AND IS IN GOOD CONDITION; THIS IS ABSURD.

Mileage: 49,400

I HAD 38C4 RECALL FIXED ON MY CAR ON 1/14/20. PRIOR TO THAT I DID SOME ELECTRONIC ISSUES FIXED. RECENTLY I PARKED MY CAR AND IT WOULD NOT GO IN REVERSE. I GOT OUT OF PARKING SPOT AND WAS ABLE TO DRIVE FWD. I WAS ON MY WAY BACK TO WORK WITH MY COWORKERS AND MY CAR JUST SUDDENLY DIED. I RESTARTED IT AND IT WENT A SMALL WAY FURTHER AND DIED AGAIN. I HAD IT TOWED TO GALPIN VW, IN WEST HILLS, CA. THEY SAID THE COMPUTER READ THAT IT NEEDS A NEW GEARBOX. I BELIEVE MY VEHICLE HAS BEEN PART OF A COUPLE RECALLS BUT HASN'T BEEN FLAGGED. ONE OF THE RECALLS ENDED WITH PRODUCTION DATE 10/2013 AND MINE WAS MANUFACTURED 11/2013. THAT MIGHT HAVE BEEN 34F6/4V. NOT SURE. MY CAR DIED BEFORE THE FIX FOR 38C4 ALSO. I WAS ON A BUSY STREET AND COULD HAVE GOT MYSELF AND MY COWORKERS KILLED. I TRIED TO SPEAK WITH VW CUSTOMER CARE, WITH JENNIFER WHO SAID AFTER SPEAKING WITH SUPERIORS THERE WAS NOTHING SHE COULD DO. MY CAR ONLY HAS ABOUT 62,000 MILES. I NEED HELP WITH THIS.

Mileage: 62,000

VOLKSWAGON JETTA IS LEAKING TRANSMISSION FLUID. CONTACTED VW THEY ADVISED ME, MY VIN WAS NOT INCLUDED IN THE RECALL SO THERE WAS NOTHING THEY COULD DO. I EXPLAINED TO THEM I DID NOT FEEL SAFE DRIVING IT DUE TO THE RECALL STATES(38B9/9V) IT CAN CAUSE FIRES.

Mileage: 110,000

MY CAR'S TRANSMISSION OIL COOLER IS LEAKING TRANSMISSION OIL ALL OVER MY CAR/UNDER MY CAR. MY MECHANIC DIAGNOSED THE ISSUE. I TOOK IT TO VW DEALERSHIP FOR ANOTHER DIAGNOSTIC ONLY FOR THEM TO NOT FIX THE CAR AFTER 700.00 AND I WAS TOLD THE CAR WAS FIXED UNTIL I DROVE IT 10 MIN DOWN THE ROAD AND THE CAR WAS SMOKING AND LEAKING OIL EVERYWHERE. THE CAR ALMOST CAUGHT ON FIRE DUE TO THE LEAK.

Mileage: 114,000

AFTER STARTING MY VEHICLE I COULD NOT TURN THE KEY TO TURN MY VEHICLE OFF. THE KEY WAS STUCK IN A PERMANENT ON POSITION.

Mileage: 95,000

I HAVE HAD MY VEHICLE FOR LESS THAN TWO MONTHS. FIRST MY BATTERY DIED ON ME SO I REPLACED IT BUT ODDLY BEFORE THAT I NOTICED WHEN I WOULD TURN ON MY CAR I HAD TO TURN THE STEERING WHEEL IN A CERTAIN DIRECTION OR SHAKE IT AND WHEN TURNING IT OFF I WOULD HAVE TO TRY SEVERAL TIMES BEFORE IT WOULD ACTUALLY TURN OFF. SO TODAY I GOT HOME FROM WORK AND IT JUST WOULDNT TURN OFF AT ALL AFTER CALLING THE DEALERSHIP AND THEM TELLING ME TO PUT IT FIRST GEAR AND RAM IT INTO BRAKE A FEW TIMES IT SHOULD WORK BUT BUT AFTER 20-30 TIMES RAMING MY GEAR INTO PARK NO SUCCESS. I DONT LIVE IN THE BEST NEIGHBOR HOOD SO THE DEALERSHIP SUGGESTED LEAVING IT ON AND BRING IT IN THE MORNING FINALLY I GAVE UP AND JUST ABOUT TO WALK IN THE HOUSE MY HUSBAND GAVE IT ONE MORE TRY AND IT TURNED BUT SCARED TO TURN IT BACK ON AND IM CONCERNED IT WILL LOCK PERMENATLY AND JUST LIKE OTHERS I HAVE TO WORK TO KEEP THIS CAR IF I CANT TURN IT OFF WHAT DO NOT ONLY ME BUT OTHERS IN THIS SITUATION DO??????

MY CAR IS NOT REGISTERING A KEY AND VW DOESN'T SEEM TO CARE. *TR

Mileage: 75,000

EVENT'S STARTED LAST YEAR IN DECEMBER. VEHICLE STARTED EXPERIENCING INCONSISTENT RPMS AT IDLE NOTICEABLY AFTER 1 MINUTE THAT WILL FLUCTUATE BETWEEN 600 TO 900, EVEN SPIKING TO 1.2K RPMS. RECORDED A VIDEO AS EVIDENCE (VW MECHANIC SAID THAT MEANT NOTHING TO HIM AT "~30-40+ YEARS EXPERIENCE"). WHEN SLOWING TO A STOP AT AN INTERSECTION, ENGINE WILL SOMETIMES CEASE (SOME SAY STALL) AND NO LONGER OPERATE. VEHICLE WILL RUN ON THE HIGH-WAY. WILL START AROUND 80% OF THE TIME AFTER 'STALL' REGARDING REDUCING SPEED TO STOP. LOCAL AUTO-PARTS SHOP CODE READ "P0011 CAM...BANK 1 OVER-ADVANCED". MY CAR IS A SE 1.8L TSI. REPAIR ESTIMATE IS OVER $3,000 FOR WHAT VW DEALER HAD QUOTED AS A "STRETCHED TIME-CHAIN AND FALING TENSIONER." (PAID OVER $150 FOR DIAGNOSTIC.) VW MECHANICS NEVER TOOK A LOOK INSIDE ENGINE TO PROVE THEIR FINDINGS ACCORDING TO VERBAL INTERACTION. WOULDN'T PROVIDE ANSWERS TO QUESTIONS I ASKED. MILEAGE PROBLEMS BECAME NOTICEABLE: AROUND 100,000 VEHICLE MILES. VEHICLE HAD NO ISSUES AT TIME OF PURCHASE. REQUESTING RECALL REPAIR AS REMEDY. TO MY KNOWLEDGE VEHICLE IS WITHIN NOMINAL MAINTENANCE RECOMMENDATIONS PRIOR TO ISSUE. VEHICLE IS CURRENTLY PARKED. ADDITIONALLY, KEY-LOCK COLUMN HAS MALFUNCTIONED AS KEY WAS STUCK WITH ENGINE RUNNING. KEY WOULD BE VERY WARM TO THE TOUCH. NO IDEA WHY OR HOW IT IS POSSIBLE. REQUEST RECALL TO FIX ENGINEERING ERROR WITHOUT OR SIGNIFICANTLY REDUCED EXPENSES. WHAT DOCUMENTATION/SUPPLEMENTAL EVIDENCE IS AVAILABLE UPON REQUEST. AVERAGE SPEED FOR OBSERVATION OF ISSUE IS UP TO 40-45 MPH. VW DEALER WITHHOLDS PARTS NUMBER INFORMATION FOR PARTS SPECIFIC TO MY VEHICLE. WITHHELD MY DIAGNOSTIC REPORT AFTER VERBAL EXPRESSION "...PROPRIETARY INFORMATION." DID NOT GET THIS RESPONSE AFTER PAYING FOR ONE BEFORE.

Mileage: 102,000

OUR PURCHASED SINCE NEW AND DEALER MAINTAINED 2014 JETTA ONE MONTH AFTER HAVING THE MICRO SWITCH RECALL PERFORMED (DEC 2019) , HAD A MAJOR SAFETY FAILURE-THE WHEEL LOCKED UP WHILE MOVING IN REVERSE, AND IGNITION KEY WAS SIMULTANEOUSLY STUCK. THIS PRESENTATION WAS UNIQUE ACCORDING TO THE DEALERSHIP AND IS OBVIOUSLY A HUGE SAFETY ISSUE. I CALLED OUR VW DEALER IN WATERTOWN, VALENTI MOTORS WHO HAS SERVICED THIS VEHICLE SINCE NEW AND ARRANGED FOR THEM TO REPAIR THIS. THEY FOUND CODES SUGGESTING A MICRO SWITCH FAILURE BUT CLAIMED THE IGNITION ISSUE WAS RELATED TO THE STEERING COLUMN LOCK HOUSING WHICH WAS AN EXTENDED WARRANTY GOOD ONLY UNTIL 100K OR 10 YEARS. OUR VW HAS 110K MILES ON IT. I CALLED VW CUSTOMER CARE AND THEY MENTIONED THAT IF THE RECALL ITEM-MICRO SWITCH WAS BEING REPAIRED OR REPLACED AGAIN, THEY WOULD COVER THE STEERING COLUMN LOCK HOUSING. ONCE THE DEALER CLAIMED THEY WOULD REPLACE THE MICRO SWITCH, VW CUSTOMER CARE UPON A SECOND CALL, RENEGED CLAIMING A WARRANTY IS CUT AND DRY. IT SEEMS TO ME THAT THESE ISSUES WHEN OCCURRING AT THE SAME TIME ARE INTERRELATED NOT TO MENTION A HUGE SAFETY CONCERN FOR MYSELF, MY FAMILY AND THOSE DRIVING AROUND THIS VEHICLE. THIS SEEMS HIGHLY UNETHICAL AT A MINIMUM FOR A MANUFACTURER TO HIDE BEHIND AN EXTENDED WARRANTY ITEM WHEN THE SAFETY OF THOSE ARE INVOLVED AS A DIRECT RESULT OF THIS MALFUNCTIONING ITEM. OBVIOUSLY I PAID THE $500 FOR THE UNCOVERED ISSUE AS I PLAN TO HAVE MY 16 YEAR OLD DRIVE THIS VEHICLE AND NO ONE IN THEIR RIGHT MIND WOULD ALLOW THIS TO GO UNFIXED. I CANNOT BELIEVE I AM THE ONLY VW OWNER WITH THIS TYPE OF SITUATION. I HAVE FILED A COMPLAINT WITH THE CT STATE ATTORNEY GENERAL'S OFFICE, THE BBB AND AM NOW LETTING YOU FOLKS NOW OF THIS SITUATION AS I BELIEVE IT TO BE A MAJOR SAFETY CONCERN.

Mileage: 110,000

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

Mileage: 33,333

TRANSMISSION ISSUE DRIVING HOME ON BELTWAY (I95) TRAVELING @ 58 MPH, WHEN THE CAR JERKED 2 TIME THEN LOST ACCELERATION POWER.

Mileage: 130,882

SUNROOF SHATTERED IN AN UPWARD DIRECTION WHILE DRIVING, SHORTLY AFTER, THE REAR WINDSHIELD ALSO SHATTERED WHILE DRIVING. NEITHER TIME WAS THE CAR HIT WITH ANYTHING OR ANYTHING OUT OF PLACE.

Mileage: 61,300

DEALER ISSUED KEYS ARE IMPOSSIBLE TO TURN WHEN ATTEMPTING TO TURN OFF ENGINE IN STATIONARY/PARK POSITION. HAVE TO FLICK KEY FORWARD CAUSING A POWER SURGE TO SHUT THE ENGINE OFF. PROCESS IS GETTING WORSE, NOW FUEL LIGHT IS ON STATING THAT MY FUEL SENSOR IS BROKEN. CAR HAS LOST POWER WHEN ACCELERATING AS WELL. THIS IS ALL CONNECTED TO THE POWER SURGE NEEDED TO SHUT THE CAR OFF. DEALERSHIP STATES, THERE HAS NOT BEEN A RECALL FOR THIS TYPE OF ISSUE, IT WILL COST ME UPWARDS TO $1000 TO FIX IGNITION CYLINDER. IT LOOKS LIKE IT'S ONE OF THE ONLY ISSUES WITH THIS VEHICLE AND IS KNOWN BY THE DEALERSHIPS. DEALERSHIP ONLY ADVISES TO PURCHASE NEW VEHICLE WITH "PUSH TO START." THIS WILL BE OUR FIRST AND LAST VW.

Mileage: 90,000

VEHICLE IGNITION SWITCH STICKS. SOMETIMES IT IS HARD TO TURN ON OTHER TIMES IT IS VERY DIFFICULT TO TURN OFF. CONDITION IS GETTING WORSE.

Mileage: 70,000

WHILE DRIVING THE VEHICLE, IT STARTS TO STALL OR HAVE STALLED WHILE SLOWING DOWN OR SITTING IN RUSH HOUR TRAFFIC; OR WHILE STOPPED AT A RED LIGHT. THE DEALER STATED THE CODE WAS P0011 AND THE CAMSHAFT POSITION SENSOR NEEDED TO BE REPLACED. THE PART WAS ABOUT $75 AND THE LABOR JUST UNDER $400. THE CHECK ENGINE LIGHT CAME BACK ON WITHIN 2 DAYS AND THE ISSUE STARTED AGAIN. NOW THE DEALER STATED CODE P0011 AGAIN, AND ALSO CODE P0016 CRANK SHAFT POSITION CORRELATION WHICH IS THE TIMING BELT HE STATED. HE ALSO QUOTED A PRICE OVER $3000 TO HAVE THE WORK COMPLETED. I ASKED IF THIS WAS THE PROBLEM ALL ALONG AND THE P0011 WAS MISDIAGNOSED THE LAST TIME SINCE YOU HAVE THE SAME CODE AGAIN. WAS THE OLD POSITION SENSOR BAD OR NOT. HE COULD NOT ANSWER. I TOLD HIM I CAN'T KEEP SPENDING MONEY IF YOU CAN'T GRANTEE A FIX. I DON'T WANT TO COME BACK IN A FEW WEEKS WITH THE SAME CODE, BUT THE PRICE KEEPS GOING UP. ALSO, THAT STATED THEY COMPLETED A RECALL UPDATE TO THE ECM SOFTWARE. I TOLD THEM I WAS SURPRISED AS I HAD CHECKED NHTSA AND IT STATED 0 INCOMPLETE RECALLS. I KNOW THIS AS I RESEARCHED THE P0011 ISSUE SEVERAL WEEKS AGO, AND SOMEONE MENTIONED IN A POST TO CHECK FOR THIS UPDATE. THIS APPEARS TO BE A COMMON ISSUE AS MANY PEOPLE ON THIS SITE HAVE SIMILAR COMPLAINTS TO MY OWN, WITH THE 2014 VW JETTA: HTTPS://WWW.CARCOMPLAINTS.COM/VOLKSWAGEN/JETTA/2014/ENGINE/ENGINE_DIES_STALLS_WHILE_DRIVING.SHTML I CAN'T AFFORD TO KEEP PAYING FOR POSSIBLE FIXES. I NEED FOR VW TO WORK ON MY VEHICLE AND COMPLETE THE REPAIRS AND MAKE SURE IT'S WHAT IS NEEDED TO RESOLVE THIS ISSUE. ALSO, I'VE NOTICED THAT SINCE THIS ISSUE HAS STARTED, THE CAR IS BURNING FUEL AT AN INCREDIBLE RATE; GOING FROM A HALF A TANK TO A QUARTER TANK IN A 12 MILE TRIP TO WORK AND 12 MILES BACK HOME, WITHOUT ANY OTHER STOPS. I WOULD THINK 24 MILES ROUND TRIP IN TRAFFIC WOULD BURN MAYBE 2 GALLONS, BUT NOT A QUARTER TANK OF GAS.

Mileage: 92,000

PURCHASE (2 ) 2014 VW JETTA. THE IGNITION CILINDER STOP WORKING 6 MONTHS AFTER BUYING THE CAR. AFTER NUMEROUS TIMES AT THE DEALER WITH THE SECOND JETTA AND TELLING THEM SOMETHING IS WRONG . THE DEALER KEPT ON TELLING ME THEIR IS NO RECALL AND I WOULD HAVE TO REPLACE IT AT MY EXPENSE. THIS IS A COMMON PROBLEM SINCE LOOKING AT THIS MATTER ON THE NET. . AT TIMES THIS KEY PROBLEM IS A HASSARD BECAUSE IT CAN MAKE THE ELECTRONICS OF THE CAR FAIL. DOES SOME HAVE TO DIE FOR THIS TO BE A RECALL AND PROTECT THE CONSUMERS? PLEASE LOOK INTO THE MATTER AND MAKE VW OWN UP TO WHAT IS THE RIGHT THING TO KEEP PEOPLE ON THE ROAD AND NOT SIX FOOT UNDER. KEY STOP WORKING WHILE CAR IS RUNNING, ELECTRONIC FRAILER, YOU CAN TURN KEYS TO ANY POSITION, CAN TURN THE CAR ON, I WAS ON VACATION ON A FERRY AND COULD NOT MOVE THE CAR CB THE KEY COULD NOT BE TURNED FOR ANYTHING.

Mileage: 350

AIR CONDITIONER VIBRATES FRONT RADIATOR AND ENTIRE CAR. WAS WORKING GREAT ( NO VIBRATION) THEN ONE DAY WHEN TURNING ON AIR CONDITIONER IT STARTS VIBRATING THE CAR AND FRONT RADIATOR ITS NOTICEABLE AT ALL SPEEDS INCLUDING HIGHWAY. WHEN AIR CONDITIONER TURNED OFF VIBRATION GOES AWAY.

Mileage: 90,000

KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE.

Mileage: 75,000

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

Mileage: 39,000

IGNITION ISSUE. AFTER TURNING ON THE CAR THE KEY GETS STUCK AND IT'S DIFFICULT TO REMOVE THE KEY FROM THE IGNITION. IT HAS TAKEN ME UPWARDS OF 25 MINUTES AT TIME TO JIGGLE THE KEY AND REMOVE IT. THIS IS AN INCONVENIENCE AND A SAFETY ISSUE.

Mileage: 60,050

MY WHOLE SUN ROOF FLEW OFF MY CAR WHILE I WAS EXITING FREEWAY ABOUT 45M.P.H.

Mileage: 84,000

THE IGNITION SWITCH LOCKS, CANNOT TURN OFF VEHICLE. THIS HAPPENS WITH EITHER OF THE TWO IGNITION KEYS SUPPLIED BY DEALER.

O RING TRANSMISSIONS LEAK, EPC LIGHT, COOLING FAN

THE HORN STOPPED WORKING. ALSO FOR THE SEAT. THE SEAT WARMER STOPPED WORKING.

Mileage: 74,000

THIS VOLSWAGON JETTA HAS HAD 3 SEPARATE ISSUES WITH THE IGNITION. THE CAR WILL NOT TURN OFF AND THE KEY IS STUCK IN THE IGNITION. VW REPLACED THE PART ONCE, BUT WILL NOT REPLACE IT NOW. SAME ISSUE AS BEFORE.

Mileage: 55,000

KEY IS STUCK IN THE IGNITION AND THE CAR WILL NOT SHUT OFF

Mileage: 115,000

I HAD. SMOKING AND HESITATION . HAD MY CAR CHECKED OUT AT ELITE AUTO REPAIR 401 736-8942. . THEY DID A DIAGNOSTIC AND CAME UP WITH FINDING A SEVERE LEAK AT TOP OF TRANSMISSION. FOUND TRANSMISSION LEAKING FROM OIL COOLER SEAL.AT THAT TIME HE FOUND A RECALL ON THIS . I CALLED VW IN WARWICK R.I AND THEY STATED NO RECALL FOR THIS. I HAVE COPY OF RECALL PULLED AND IT WAS CLEARLY A RECALL. I AM HOPING YOU WILL REACH OUT TO ME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

Mileage: 45

KEY STUCK IN IGNITION. THE KEY REGULARLY BECOMES STUCK IN THE IGNITION, AND YOU ARE NOT ABLE TO TURN THE CAR OFF.

Mileage: 88,000

THE IGNITION SWITCH ON MOST CARS BREAK WITHIN 50,000 MILES. THIS STOPS THE OWNER FROM BEING ABLE TO REMOVE THE IGNITION KEY, THUS MAKING THE VEHICLE EASY TO STEAL.

Mileage: 35,000

KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE

Mileage: 67,000

I COMPLAINED ABOUT THIS BACK IN MARCH AND OF COURSE THERE WAS NOTHING DONE. THIS HAS BEEN AN ONGOING ISSUE WITH VOLKSWAGEN ACCORDING TO ON LINE FORUMS. WE COULD NOT TURN OFF OUR CAR, THEY KEY WOULD NOT TURN IN THE IGNITION. I HAD TO PAY OVER THREE HUNDRED DOLLARS TO GET ANOTHER IGNITION FROM VOLKSWAGEN. HERE IT IS JUST FIVE MONTHS LATER AND WE ARE HAVING THE SAME PROBLEM, AGAIN! ISN'T IT TIME TO DO SOMETHING AND MAKE VOLKSWAGEN ACCOUNTABLE, NOT ONLY ARE THE STOCK IGNITIONS DEFECTIVE, SO ARE THEIR REPLACEMENT IGNITIONS. PLEASE ORDER A RECALL AND MAKE THEM RESPONSIBLE. THIS IS OBVIOUSLY HAPPENING WHEN I COME TO A STOP, PLACE IN PARK AND ATTEMPT TO TURN OFF THE IGNITION, THE KEY DOES NOT MOVE.

Mileage: 49,100

THE VEHICLE WILL RANDOMLY SHUT OFF WHILE DRIVING OR PARKED. IT HAS HAPPENED IN TRAFFIC AND OCCURS MOST OFTEN WHEN DECELERATING, IDLING, OR PARKED. OBVIOUSLY, WITH THE ENGINE OFF, POWER STEERING AND BRAKES AREN'T AVAILABLE.

Mileage: 75,000

IGNITION SWITCH. MY IGNITION SWITCH IS GOING OUT, IT HAS BECOME HARD FOR ME TO TURN ON AND TURN OFF MY CAR. I KNOW THERE HAVE BEEN CLASS ACTION LAWSUITS INVOLVING OTHER AUTOMOTIVE MANUFACTURERS AND THIS NEEDS TO BE A RECALL. ITS DANGEROUS FOR ME TO OPERATE MY VEHICLE.

Mileage: 25,000

TAKATA RECALL. I HAVE A 2014 VOLKSWAGEN JETTA GLI EDITION 30 W/NAVIGATION. MY AIRBAG LIGHT CAME ON WHILE I WAS DRIVING THAT'S RIGHT IN MOTION. THE SAME DAY MY STEERING WHEEL STARTED CLICKING WHEN I TURNED IT TO THE LEFT ONE DAY. I WENT TO USE MY HORN AND IT WOULDN'T WORK. THEN NOTICED ALL OF MY ALL THE BUTTONS ON MY STEERING WHEEL WERE NOT WORKING EITHER. THE STEERING WHEEL BUTTONS ARE THE CONTROLS FOR THE NAVIGATION SETTINGS, TIME, PHONE. THERE ISN'T A WAY TO CHANGE SETTING USING THE CONSOLE BUTTONS. THE STEERING WHEEL CONTROLS ARE THE HUB OF SETTING CONTROLS. I CAN NOT USE MY HORN FOR ANYTHING. 18 WHEELERS SWAYING, SOMEONE NOT PAYING ATTENTION I CAN NOT USE MY HORN FOR ANY OF THESE REASONS. EVERY TIME I GET IN MY CAR I AM WITHOUT AN AIRBAG. I WENT ONLINE TO DO SOME RESEARCH. I FOUND A RECALL FOR THE 2014 JETTA I PRINTED OUT THE RECALL # AND TOOK IT TO THE DEALERSHIP AND SAID THIS RECALL AND THE CLICKING ON MY STEERING WHEEL MATCH. CAN YOU FIX THIS HERE? THE REPRESENTATIVE THEN TOLD ME THAT HE WAS SORRY THE RECALL DID NOT INCLUDE THE GLI 30 YEAR ANNIVERSARY EDITION JETTA. THE SHOP WOULD NOT ORDER THE PART WITHOUT A DIAGNOSTIC WHICH COST ME $120.88. ONCE THE DIAGNOSTIC WAS COMPLETE I RECEIVED A CALL "MA'AM YOU ARE CORRECT THE CLOCK SPRING IS WHAT NEEDS TO BE REPLACED AND THE PART IS $290.07 AND LABOR $316.88 WITH TAX A TOTAL OF $682.33 EVEN THOUGH EVERYTHING MATCHED THE RECALL. BECAUSE THIS RECALL ISN'T EXPANDED AND DOESN'T INCLUDE THE CORRECT CARS. I HAVE HAD TO PAY $803.21. I AM OUT SAFELY DRIVING WITH A AIRBAG OR THE SAFETY OF A HORN. THIS RECALL DOES NOT INCLUDE ALL CARS AFFECTED.

Mileage: 60,450

DEALERSHIP HAS HAD MY CAR FOR 100 DAYS AND STILL NOT FIXED. 2014 - 2 CLUTCHES AND A REBUILT TRANSMISSION LATER. CAR WAS RETURNED, SAME DAY 5TH GEAR WENT OUT AGAIN ON INTERSTATE 95 ALMOST KILLED MY SON.

Mileage: 40,000

THE HORN ON MY 14' VW JETTA SE HAS A MIND OF ITS OWN. IT WILL WORK LONG ENOUGH FOR ME TO BLOW THE HORN AT SOMEBODY (SOMETIMES) AND THEN NOT WORK AGAIN FOR 2-14 DAYS.

Mileage: 71,000

MULTIPLE IGNITION COILS FAILED. THIS HAPPENED WHILE IN MOTION. WIFE STRANDED ON BUSY FREEWAY. FAILING IS BAD ENOUGH. THEY ARE MADE PRIMARILY OF RUBBER AND ARE MELTED TO THE SPARK PLUG AND CANNOT BE REMOVED BY NORMAL MEANS.

Mileage: 50,000

VEHICLE WAS STATIONARY, IN PARK, BUT ENGINE WAS RUNNING. I WAS IN PASSENGER SEAT AND REACHED OVER TO TURN CAR OFF WITH KEY. I TURNED KEY TO TURN CAR OFF AND CAR ROLLED FORWARD 50 FEET RUNNING INTO A ROCK ENCASED RAISED FLOWER BED SUSTAINING $5000 WORTH OF DAMAGE.

Mileage: 40,000

THE SUNROOF EXPLODED WHILE DRIVING AT HIGHWAY SPEED. NO VEHICLES AROUND AND NOTHING OVERHEAD TO IMPACT THE GLASS. I HAD TO PAY $1600 OUT OF POCKET FOR THE REPAIRS.

Mileage: 15,000

CAR WAS ON, STOPPED AT A STOPLIGHT AND VEHICLE STALLED - ENGINE SHUT OFF. TWO DIFFERENT TIMES ON AUGUST 26, 2017.

Mileage: 117,500

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. VEHICLE WAS STATIONARY ON A STREET.

Mileage: 36,000

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

Mileage: 68,000

KEY GETS STUCK IN THE IGNITION, IN THE ON POSITION, REPEATEDLY, SO YOU CAN'T TURN OFF THE ENGINE. VARIOUS "BAND AID FIXES" POSTED ONLINE BY SIMILAR SUFFERERS OF THIS PROBLEM, SUCH AS PUTTING IT IN DRIVE THEN IN PARK REPEATEDLY, OR APPLYING STRONG INWARD PRESSURE WHEN TURNING THE KEY ONLY "HELP" INTERMITTENTLY. FINALLY NOTHING WORKED, AND HAD TO LEAVE IT IN PARK, IDLING AND UNLOCKED WHILE WAITING FOR A LOCKSMITH/MECHANIC TO COME REMOVE THE IGNITION, IN ORDER TO BE ABLE TO TURN THE ENGINE OFF. THIS POSES A SIGNIFICANT HAZARD, NOT MECHANICALLY, BUT FOR THEFT, IN AN EMERGENCY, OR JUST GOING ABOUT THE DAY. THE VEHICLE SAT AT IDLE FOR SEVERAL HOURS BEFORE THE LOCKSMITH COULD COME. THIS IS A KNOWN ISSUE WITH THE JETTA, AND NO RECALL HAS BEEN ISSUED.

Mileage: 30,000

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

Mileage: 69,000

IGNITION KEY GETS STUCK IN THE ON POSITION AND CANNOT TURN THE CAR OFF. IT ALSO STICKS WHEN OFF AND CANNOT GET THE CAR STARTED. IN A WEB SEARCH I FIND THAT THIS IS A COMMON PROBLEM. THE COST TO REPLACE IS ~$800 THIS IS A REPEATED PROBLEM AND HAPPENS ON AN ALMOST DAILY BASIS. VW CLAIMS THERE IS NO RECALL. IN MY OPINION, THIS IS A MAJOR SAFETY ISSUE AND SHOULD HAVE A RECALL.

Mileage: 47,000

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

Mileage: 60,000

KEY STUCK IN RUNNING POSITION. CAR WILL NOT STOP RUNNING. CANNOT TURN CAR OFF

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

Mileage: 55,000

HEATING FOR CAR CABIN. MY CAR IS A 2014 AND THIS YEAR IN THE MIDDLE OF WINTER IN CHICAGO. MY HEATER GAVE OUT. I HAVE NO HEAT. THERE IS A RECALL FOR THE SAME DEFAULT PART ON THE VW PASSAT TDI BUT NOT FOR THE VW JETTA TDI, EVEN THOUGHT THE PROBLEM AND THE SOLUTION ARE THE EXACT SAME.

Mileage: 90,525

VEHICLE IN MOTION, ONE OCCURRENCE ON CITY STREET W/BRAKING AND ONE OCCURRENCE ON HIGHWAY, NO BRAKING WITH LARGE BUMP, NO TURNS, ALL 4 DOOR LOCKS UNLOCKED SIMULTANEOUSLY AND DOORS OPENED. DEALER COULD NOT FIND FAULT CODES OR HAVE THIS HAPPEN WHEN THEY DROVE THE CAR. VW POSITION IS THAT "THIS IS NOT POSSIBLE". NO REPAIRS WERE MADE. THERE IS NO DOCUMENTATION & THERE IS NO PROOF, BUT IT DID HAPPEN TWICE SINCE CAR WAS PURCHASED NEW IN JUNE 2014.

Mileage: 25,000

MY JETTA HAS BEEN LEAKING TRANSMISSION FLUID. I WAS SEARCHING TO SEE WHAT GEAR OIL IS NEEDED FOR MY CAR AS I WOULD LIKE TO FILL IT BACK UP TO THE APPROPRIATE LEVEL AND A RECALL SHOWED UP ABOUT AN O-RING BETWEEN THE TRANSMISSION AND THE OIL COOLER. MY CAR WAS NOT LISTED IN THIS RECALL, HOWEVER MY CAR IS STILL LEAKING TRANSMISSION FLUID AT THIS TIME. ON ANOTHER SUBJECT MY FUEL PUMP SEEMS TO RUN FOR AWHILE AFTER I SHUT THE CAR OFF. I TOOK IT TO A VW DEALERSHIP AND THEY STATED IT WAS FINE. STILL A BIT OF A WORRY AS SOMETIMES IT RUNS FOR UP TO 3 MINUTES AFTER.

Mileage: 98,000

THE KEY CONSTANTLY GETS STUCK IN THE ON POSITION AND I CANNOT TURN OFF THE VEHICLE.

Mileage: 39,950

THE HORN STOPPED WORKING FROM ONE DAY TO THE NEXT DAY. WE WERE DRIVING ON FRIDAY AND USED THE HORN ON THE ROAD AND SATURDAY IN THE DRIVEWAY I HONKED THE HORN AT MY WIFE AND IT DID NOT WORK. I ALSO NOTICED THAT WHEN WE SET THE CAR ALARM ON SATURDAY THE HORN WOULD NOT WORK.

Mileage: 39,780

MOON ROOF FRONT PANEL IS SHATTERED IT WAS IN THE GARAGE OVERNIGHT AND I LOOKED UP WHEN PULLING OUT AND THOUGHT OH THERE IS FRONT ON IT SO I TOUCHED IT . IT FELT LIKE PAPER I GOT OUT OF THE CAR AND IT'S ALL CRUSHED.

THIS VEHICLE HAS CHROME TRIM ON DASHBOARD AIR CONDITIONING VENTS NEXT TO DRIVER'S AND FRONT SEAT PASSENGER'S DOORS, AND THAT CHROME TRIM PUTS CIRCULAR REFLECTIONS (OVALS OR RING IMAGES) IN THE EXTERIOR REAR VIEW MIRRORS, BOTH SIDES. WHEN DRIVER GLANCES AT THESE REAR VIEW MIRRORS THERE ARE DISTRACTING IMAGES THAT INITIALLY MUST BE CONSCIOUSLY CONSIDERED TO IGNORE AS "FALSE" THAT ANOTHER VEHICLE, OR SOMETHING, IS BEHIND THE CAR. OVER TIME THIS "PROGRAMS" THE DRIVER'S BRAIN TO DISREGARD IMAGES IN THE MIRRORS. I BELIEVE THIS IS A SAFETY ISSUE BECAUSE IT LIKELY INCREASES CHANCE THAT DRIVER WILL IGNORE POTENTIALLY DANGEROUS TAILGATERS AND THE LIKE. THE FIX WOULD BE FOR VW TO REMOVE AND REPLACE THIS PLASTIC CHROME TRIM, USING SOMETHING LIKE WITH NON-GLARE BLACK PLASTIC.

Mileage: 250

*WHITE POWDER/MOLD ON THE WINDOW TRIMS. ALL FOUR WINDOWS. ALL OVER THE SEAT AND VEHICLE WHEN A/C WAS ON. I WAS EXPOSED TO THIS UNKNOWN SUBSTANCE FOR NEARLY 3 MONTHS. I ASKED VW TO CONDUCT AN INVESTIGATION TO FIND OUT WHAT WAS THAT CHEMICAL OR SUBSTANCE, SADLY THEY NEGLECT MY REQUEST. FROM WHAT I FOUND OUT, SOME VW VEHICLES HAVE THIS PROBLEM, YET NONE HAS TAKEN A SINGLE STEP TO INVESTIGATE THIS MATTER. I WOULD AT LEAST LIKE TO KNOW WHAT KIND OF IMPACT HIS COULD HAVE ON ME AND THE PEOPLE (KIDS WHO WERE RIDING WITH ME) CAR. UPDATED 11/07/2017*CN

Mileage: 2,500

PARKING THE CAR IN PARKING SPACE. CAR MADE EXTREMELY LOUD NOISE (LIKE A BACKFIRE) AND THEN AUTO ACCELERATED. TRIED HITTING THE BRAKE BUT BRAKE DID NOT DECOMPRESS. HIT A PARKED CAR IN FRONT OF ME. *TR

Mileage: 7,900

THIS VEHICLE WAS RENTED FROM ENTERPRISE ON 3/26, BUT DRIVEN <30 MIN THAT EVENING. ON 3/27, IT WAS DRIVEN A GREAT DEAL (2-9PM). IN THE P.M.. I SAT IN THE VEHICLE, WINDOWS UP, HEAT ON, AWAITING SOMEONE'S ARRIVAL FOR APPROX. 20 MIN., I BEGAN TO FEEL WEIRD BODYWISE & EXITING THE VEHICLE, NOTICED HOW SLUGGISH I WAS. I ARRIVED HOME AT 9PM & WALKING IN, I FELT FATIGUE & NOTICED THAT MY BODY WAS BECOMING SORE. BY THE NEXT HOUR, I'D BECOME EXTREMELY FATIGUED & DECIDED TO BATHE & CALL IT A NIGHT. I SHARED MY CONCERNS WITH MY DAUGHTER NOTED MY SYMPTOMS & WENT TO SLEEP. BY MORNING, I WOKE UP FEELING EVEN MORE SORE, PLUS HAD A FEVER. UNABLE TO FUNCTION, I CALLED MY FAMILY & DR. & WAS ADVISED TO VISIT THE ER. I WAS TOLD I HAD THE FLU, BUT I DENIED THE DIAGNOSIS & A SWAB CAME BACK NEGATIVE. THEY SAID MY WBC WAS UP WI/ NO EXPLANATION FROM THE CULTURES. THEY COULDN'T PUT A FINGER ON IT & THEY DECIDED TO KEEP ME OVERNIGHT. BY THE A.M., MY WBC HAD INCREASED & MORE TESTS WERE RAN. THEY SAID IT WAS POSSIBLY VIRAL BUT LATER SAID THEY DIDN'T HAVE MUCH TO TELL ME. THEY PUT ME ON TWO ANTIBIOTICS & MY HOSPITAL STAY LASTED UNTIL 3/31. INITIALLY, THE CAR WAS NOT SUSPECTED SUSPECTED THE CAR, UNTIL 3/28 WHEN MY DAD CALLED THE HOSPITAL & MENTIONED HOW HE FELT WHEN IN IT..HE SAID SOMETHING IS WITH THIS CAR & HE FELT HIS EYES ROLLING IN THE BACK OF HIS HEAD. HE SAID HE COULDN'T BE DRIVING IT AS IT WAS. HIS SYMPTOMS LED HIM TO DO THE INTERNET & HE CAME ACROSS NUMEROUS REPORTS ABOUT VWS' SMELL & IT SICKENING PEOPLE. HE DIRECTED ME TO THE SAME INFO & TOLD ME TO TELL THE DOCTORS ABOUT THE CAR AND HIS FINDINGS. I DID SO, BUT TO NO AVAIL. HAVING SEEN THAT THERE HAS BEEN NO DEVELOPMENTS, RECALLS, ASSOCIATED WITH THIS KNOWN ISSUE, I AM ALSO SUBMITTING THIS COMPLAINT. THE COMMONALITY BETWEEN MY SYMPTOMS AND OTHERS' LEADS ME TO BELIEVE THAT THERE SHOULD BE FURTHER INVESTIGATION INTO THIS TO PREVENT SICKNESS. *TR