2017 VOLKSWAGEN JETTA Engine Problems

The fuel rail bolts on the car loosened, one sheered off. Fuel poured from the front end of the car. When the car was started, to be placed on a flatbed the car caught on fire. The car is currently at a mechanics, but has not been repaired. The car could have easily caught on fire while being driven or started any time before or after it actually caught on fire, it was only taken care of quickly as the tow truck driver had a fire extiguisher, we do not carry one in the car. The car had the recall work done in 2021 in Tyson's Corner VA. The dealer refuses speak to us and states that the recall was done and therefore not their issue. The issue was confirmed with the new mechanic. There was one EFC light on the night it started leaking fuel.

My Volkswagen Jetta shut off driving down interstate 99 due to major fuel leak (fuel rail bolt broke) I saw Volkswagen had a recall for fuel rail bolt coming loose after time. I called Volkswagen states recall was completed in May 2021 I bought the car May 2025. I asked Volkswagen rep if they would repair it as this is the same issue as the recall obviously it isn’t corrected. This could have been very bad with fuel leaking along a major highway one thing ignited and car would have went in flames. My son could have been seriously injured or even killed! EPC light came on as this was happening. The car is at my local mechanic who advised me to call Volkswagen due to an open recall for this issue. Volkswagen rep states I could take it to Volkswagen dealer to have it looked at but advised it would be at my expense. The only way anything would be done or reviewed if the car caught on fire or someone died. I would like this looked into as I believe vw should pay for my car to be fixed. Since the known problem was not fixed. I don’t have any documentation as my car is still in the process of getting fixed.

My mother owns a 2017 Volkswagen Jetta. Recently, the car has developed a strong and constant smell of gasoline, both while driving and when parked. This is extremely concerning, as it appears to be a fuel leak, which poses a serious fire and safety hazard. Upon researching, I discovered NHTSA Recall 20V648000, which affects certain 2016–2018 Jetta vehicles due to loose fuel rail bolts that may cause fuel to leak. My mother’s car is experiencing the exact same symptoms, yet her VIN is not included in the recall, and Volkswagen has refused to help because the recall does not technically apply to her vehicle. We spoke directly with VW Customer Care, and despite clearly describing the fuel smell and matching the recall symptoms, they told us the repairs would be out-of-pocket. My mother does not speak English and relies on me for help — and she cannot afford the cost of repairs for something that is clearly a known defect. The vehicle is undrivable due to the risk of explosion or fire, and we are desperate for help. I’m submitting this complaint in hopes that NHTSA will investigate and expand the recall to include additional VINs. There is no reason a vehicle with an identical issue should be excluded simply because of a VIN batch.

The contact owns a 2017 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed, there was an abnormal gasoline odor inside the vehicle, entering the vehicle through the A/C vents. The check engine warning light and an unknown warning light were illuminated. The contact was able to pull over to the side of the road. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related to the failure of NHTSA Campaign Number: 20V648000 (Fuel System, Gasoline). The contact stated that the VIN was included, but stated that the VIN had been removed from the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.

Mileage: 160,000

The catalytic converter malfunctioned and is defective. My vehicle is within 8 years and under 80,000 miles and Volkswagen of Toms River will not replace or address the safety concern as they are required by law to replace it. The vehicle will hit 8 year on January 1st and they are trying to stallmate me until it is out of warranty

The contact owns 2017 Volkswagen Jetta. The contact stated that while the vehicle was parked, the vehicle failed to turn off while turning the key to the off position in the ignition switch. There was no warning light illuminated. The vehicle was taken to an independent mechanic and a dealer and was diagnosed, and it was determined that the cylinders in the engine was rusted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 89,000.

Mileage: 89,000

The EPC light and Check Engine light came on while driving, major car throttling, problems with acceleration, stronger throttling occurred with more acceleration. Car was immediately towed to nearest VW dealership service. Me and my son had to stop on the expressway far from home. Problems were confirmed at inspection by VW dealership on same day of incident. No symptoms or warnings occurred of problems before incident.

Per pep boys: Coolant housing on rear of engine has hole in it causing severe coolant leak cooling system has had stop leak added to coolant system possibly clogging heater core, radiator, possible coolant passages in engine block Dealership did a patch job prior to purchase, has been with them for 60 days.

The contact owns a 2017 Volkswagen Jetta. The contact stated that the vehicle was taken to the local dealer for NHTSA Campaign: 20V648000 (Fuel System, Gasoline). The vehicle was repaired. The contact stated that while driving at approximately 10 MPH, the vehicle stalled. There were no warning lights illuminated. The contact stated that fuel was leaking underneath the vehicle. The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 65,000.

Mileage: 65,000

WHEN I PULLED OUT INTO TRAFFIC AND PUSHED ON GAS THE CAR WOULD NOT GO IT SOUNDED AS IF THE ENGINE JUST SHUT OFF THE CAR LITERALLY HAD LOST ALL POWER TO IT I PULLED OVER TO THE SIDE AND THE EPC LIGHT WAS ON AS WELL AS THE CHECK ENGINE LIGHT. I HAD MY BABY WITH ME THAT JUST HAD SURGERY DAY BEFORE AND I WAS TERRIFIED BECAUSE I HAD NO IDEA WHAT WAS HAPPENING. I GAVE IT A FEW MINUTES AND STARTED THE CAR OF WHICH AT FIRST SOUNDED AS IF IT WASN'T GOING TO START. I WAS ONLY A COUPLE MINUTES FROM MY HOUSE AND HAD NO RESOURCES TO HELP AND COULDNT WALK WITH MY SON. GOT THE CAR BACK TO THE HOUSE BUT IT AGAIN DID THE SAME THING AND CONTINUED TO DO THE SAME WITH SOUNDING LIKE IT DID NOT WANT TO START. I HAD TALKED WITH A MECHANIC THAT SAID TO GET IT INTO A VW DEALER ASAP AS THIS IS VERY DANGEROUS AND SHOULD NOT BE HAPPENING WITH THIS NEW OF A CAR WITH SUCH LOW MILES. FINDING THIS SITE IT LOOKS AS IF THERE HAS BEEN A FEW ISSUES THAT SOUND SIMILIAR AND RECALLS. I JUST NEED A CAR THAT I CAN DRIVE.

When driving the vehicles power dropped suddenly, especially above 3000 RPM. The actuator arm on the waste gate for the turbo charger broke. Error P2263 was seen on an OBD reader. A quick search online seems to show this is a prolific issue with Volkswagen 1.4 TSI engines between 80,000 and 90,000 miles. My wife and daughter could be seriously hurt down a highway onramp and the power cuts out.

I WAS DRIVING ON ROAD & I HIT A MAJOR ROCK OR A POTHOLE I WAS IN HYATTSVILLE. I WORK & LIVE IN THE CITY OF HYATTSVILLE. I DRIVE THOUGH THE BLADENSBURG/HYATTSVILLE TO DO MY DELIVERIES WORKING BUT THIS ONE JUST DAMAGED MY VEHICLE & STARTED A MAJOR LEAK FROM MY TRANSMISSION PAN. I LEFT WORK CAUSE I NOTICED IT WAS LEAKING CONSTANTLY DROVE IT HOME AND SAT IT DOWN.

Mileage: 76,574

I WAS DRIVING DOWN THE FREEWAY AT 70 MPH AND THE CAR LOST ALL POWER. THE CHECK ENGINE CODE CAME ON AS WELL AS THE EPC LIGHT. THE CAR WOULD TRY TO START BUT WOULD RUN VERY ROUGHLY. WHEN I GOT IT HOME I STARTED IT AND NOTICED FUEL POURING FROM THE FUEL RAIL

Mileage: 90,000

RECALL NUMBER: 20V648 IS NOT RESOLVED IN A TIMELY MANNER. THERE IS NOT A REPAIR AVAILABLE YET.

I CALLED VOLKSWAGEN TODAY TO ASK ABOUT THE FUEL RAIL REPAIR AND WAS INFORMED THEY HAVE NO SOLUTION NOR A TIME FRAME OF WHEN THEY INTEND TO BE ABLE TO FIX IT. I PERSONALLY DON'T FEEL SAFE ALLOWING MY SON TO CONTINUE TO DRIVE THE CAR. I WAS THEN INFORMED THAT I COULD NOT SELL THE CAR DUE TO THE RECALL NOW I'M STUCK WITH A VEHICLE I CANNOT SELL OR DRIVE DUE TO THE POSSIBILITY THAT IT MY CATCH FIRE. I FEEL AS THOUGH THEY SHOULD BE REQUIRED TO FIX IT IN A TIMELY MANNER OR BUY THE VEHICLE BACK

WAS DRIVING ON THE HIGHWAY, SMELLED GAS, PULLED OVER, CAR DIED, EPC LIGHT CAME ON. HAD THE VEHICLE TOWED TO THE NEAREST VW DEALER.

Mileage: 70,000

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE CYLINDER WAS MISFIRING, AND THAT THE SPARK PLUGS AND IGNITION COILS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE ENGINE CONTROL MODULE NEEDED A SOFTWARE UPDATE DUE TO CYLINDER'S MISFIRE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS LATER TAKEN TO CITY VOLKSWAGEN OF HIGHLAND (9601 INDIANAPOLIS BLVD, HIGHLAND, IN 46322), WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT UNDER RECALL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED DUE TO THE DIAGNOSTIC TEST AND REPAIR COST. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,200.

Mileage: 90,200

I WAS ACCELERATING FROM A 40 MPH ZONE TO A 65 MPH HIGHWAY WHEN THE CAR BEGAN TO SPUTTER AND THEN ENTER A LIMP MODE. I WAS ABLE TO PULL THE CAR TO THE SIDE OF THE ROAD AND COULD SMELL A STRONG ODOR OF GAS. I RAISED THE HOOD TO SEE AN OVERWHELMING AMOUNT OF FUEL SPRAYING FROM THE PASSENGER SIDE OF THE ENGINE. THE ENGINE WAS TURNED OFF AND THE VEHICLE WAS TOWED TO THE NEAREST CERTIFIED MECHANIC, VALLEY MOTOR HONDA, SHERIDAN WY. THERE WAS NOT A VW SHOP WITHIN 100 MILES OF THE BREAKDOWN. UPON ORIGINAL INSPECTION, A TORQUES HEAD BOLT WAS DISCOVERED LOOSE FROM THE FUEL RAIL AND THE FUEL RAIL WAS SEPARATED FROM THE INJECTOR ON THE DISTAL CYLINDER (SEE PICTURE). SIMPLY TIGHTENING THE FUEL RAIL DID NOT SATISFY THE PROBLEM. THIS IS REPORTEDLY THE RESULT OF THE INJECTORS SHIFTING POSITION AND/OR BEING DAMAGED. AFTER LEARNING ABOUT THIS COMMON VW JETTA PROBLEM, THE CAR WAS TOWED TO THE NEAREST VW DEALERSHIP IN BILLINGS MONTANA. IT APPEARS THAT THE PRESCRIBED RECALL FIX FOR THIS ISSUE MIGHT ONLY REQUIRE SOME LOCTITE AND WRENCH TURNING FOR THE CARS THAT HAVE NOT YET EXPERIENCED THIS CATASTROPHIC FAILURE. THE FIX LOOKS TO BE MORE EXTENSIVE FOR CARS LIKE MINE THAT WERE NOT CAUGHT IN TIME. THE CAR HAS BEEN AT BILLINGS VOLKSWAGEN FOR 14 DAYS WITHOUT RESOLUTION. I DO NOT KNOW WHAT PARTS ARE INVOLVED OR WHY THE REPAIRS NOT AVAILABLE. I CAN PROVIDE A COPY OF THE REPAIR BILL FROM VALLEY MOTOR HONDA IN WHICH THE FUEL RAIL WAS IDENTIFIED AS THE SOURCE OF MECHANICAL FAILURE.

Mileage: 61,000

TIMING CHAIN ISSUE. VW MODELS UNTIL 2014 HAVE BEEN RECALLED. BUT THIS ISSUE IS ALSO HASN'T BEEN RESOLVED ON MODELS AFTER THE RECALL. *TR

Mileage: 64,560

N80 EMISSION FAILURE, OWNED CAR THREE MONTHS PURCHASED EXTENDED WARRANTY AND STILL UNDER 60K YET DEALER REFUSES THE NO EMISSIONS FEDERAL STANDARD FOR THIS MODEL AND WON'T FIX THIS ISSUE. THIS MODEL IS COVERED 150,000K SAYS FEDERAL REGULATION VW REFUSES THIS FIX. *TR

Mileage: 58,950

I HAVE NOTICE SINCE PURCHASING THE CAR IT HAS ISSUES WITH MILEAGE AND CORRECT HAS TO MILEAGE. I SPOKE WITH BE WHEN FIRST GETTING IT AND THE SERVICE WORKER ACKNOWLEDGED THE ISSUE BUT DID NOT FIX IT. IT IS STILL A PROBLEM NOW. YOU CAN FILL THE TANK UP GO A MILE DOWN THE STREET AND IT WILL SAY YOU HAVE DRIVEN 30 MILES. EVEN WHEN THE VEHICLE IS IN PARK IT WILL SAY YOU ARE DRIVING AT LEAST 2 MILES PER HOUR. I HAVE A VIDEO THAT BETTER PLACES THE SITUATION AS WELL. THIS VEHICLE ALSO HAVE THE CD PLAYER RUN HOT, THE LIGHTER PORTS DO NOT WORK AGAIN, AND THE ANTIFREEZE LIGHT HAS COME ON EVERY YEAR SINCE PURCHASING THIS CAR. I FEEL THERE IS SOMETHING WRONG ELECTRICALLY AND ENGINE WISE.

Mileage: 75,000

CAR STARTS TO SHAKE EPC LIGHT AND ENGINE LIGHT COME ON HAVE TO PULL OVER FOR IT TO STOP SHAKING

Mileage: 38,000

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. WHILE DRIVING, THE CONTACT NOTICED THAT THE APC ENGINE CONTROL INDICATOR ILLUMINATED, WHICH MEANT THAT THE ENGINE NEEDED TO BE CHECKED IMMEDIATELY AT A DEALER. THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 34,836.

Mileage: 34,836

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. WHILE OPERATING THE VEHICLE, THE EPC AND CHECK ENGINE WARNING INDICATORS REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (TOM BUSH VOLKSWAGEN, 9850 ATLANTIC BLVD, JACKSONVILLE, FL) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNKNOWN.

Mileage: 80,000

I HAVE A VOLKSWAGEN JETTA GLI 2.0 TURBO. IT CURRENTLY HAS 55,000. I AM HAVING A PROBLEM ON INITIAL START WHERE BY IT RUNS ROUGH, SOMETIMES STALLS AT IDLE AND SOMETIMES STALLS ON INITIAL ACCELERATION. THIS STARTED AS A 30 DAY PROGRESS OF GETTING WORSE. NOW THE YELLOW ENGINE LIGHT COMES ON AND AT THE SAME TIME THE CRUISE CONTROL YELLOW LIGHT APPEARS (INTERMITTENT). COMPUTER DIAGNOSTICS WERE RUN. WHEN TESTS WERE RUN AS A GROUP NO FAILURES REPORTED BUT WHEN RUN INDIVIDUALLY 7 FAULTS OCCURRED INCLUDING CYLINDER MISS-FIRES AND CAMSHAFT ADJ BANK 1 INTAKE ERROR

Mileage: 55,000

DRIVING ON THE FREEWAY AT 65MPH SUDDEN LOUD NOISE AND VEHICLE ABRUPTLY SLOWED TO 30MPH. DEALERSHIP DETERMINED THERE WERE EXCESSIVE METAL PARTICLES IN OIL PAN. WE HAD TO REPLACE THE ENGINE BLOCK. THIS CAR IS A 2017 WITH 66,748 MILES. WE REPLACED THE ENGINE WITH A USED ONE AND PAID $5306.33

Mileage: 66,748

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. WHILE DRIVING THE VEHICLE, IT LOST POWER. THE CONTACT HAD TO GUIDE THE VEHICLE TO THE SHOULDER OF THE HIGHWAY AND NARROWLY AVOIDED A COLLISION. THE VEHICLE WAS TAKEN TO SEASIDE VOLKSWAGEN (1725 AUTO CENTER PKWY, SEASIDE, CA 93955, (831) 394-6666), BUT THE FAILURE COULD NOT BE DUPLICATED OR LOCATED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE SEASIDE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,500. *AS *TR

Mileage: 6,500

ON THREE SEPARATE OCCASIONS, WHILE DRIVING BETWEEN 65-75MPH ON THE HIGHWAY WITH 1/4 TO 1/2 FULL TANK OF GAS, MY CAR BEGAN TO STUTTER/HESITATE. IMMEDIATELY THE "EPC" LIGHT CAME ON WITH THE CHECK ENGINE SYMBOL, BLINKING. ALL POWER TO THE ACCELERATOR CEASED. I IMMEDIATELY PULLED OVER ON EACH INSTANCE, TURNED THE CAR OFF AND WAITED 2-5 MINUTES. AFTER WAITING, I SUCCESSFULLY RE-STARTED THE CAR EACH TIME, WITH THE CHECK ENGINE LIGHT REMAINING ON. AFTER THE FIRST INSTANCE, I DROVE <40MPH TO A VOLKSWAGEN DEALER AND LEFT MY CAR TO BE INSPECTED. THE CONCLUSION WAS, "NOT ENOUGH GASOLINE", DESPITE THE TANK READING 1/4 FULL. AFTER THAT INSTANCE, I MADE A POINT TO NEVER LET THE GAS FALL BELOW 1/2 FULL. ON THE TWO OTHER OCCASIONS OF HESITATION/LOSS OF POWER, THE TANK FELL BETWEEN 1/4 AND 1/2 FULL. AFTER PULLING OVER, TURNING THE CAR OFF, AND RESTARTING THE CAR, I IMMEDIATELY DROVE TO A GAS STATION AND FILLED UP TO A FULL TANK WITHOUT BRINGING IN FOR INSPECTION. KEEPING THE GAS TANK ABOVE 1/2 FULL, I HAVE NOT EXPERIENCED THE ISSUE. WHEN THE GAS FALLS BELOW 1/2 A TANK, IT HAS OCCURRED WHILE HIGHWAY DRIVING.

Mileage: 10,200

VEHICLE WAS PURCHASED WITH CHECK ENGINE LIGHT ON, RETURNED TO DEALERSHIP AND WAS TOLD IT WAS THE GAS CAP. THE VEHICLE WAS STALLING AFTER THAT. VEHICLE STALLED WHILE DRIVING ON PARKWAY, ALL OF THE DASH LIGHTS CAME ON AND THE ABILITY TO BRAKE AND STEER WAS GONE CAUSING AN ACCIDENT. AIRBAGS DID NOT DEPLOY ON THE FRONT END COLLISION. VEHICLE HAD 1100 MILES ON IT

Mileage: 1,100

I NEEDED TO MAKE A LEFT HAND TURN FROM A STREET INTO A COMPLEX, WAS STILL MOVING AT APPROXIMATELY 25MPH AND WHEN I WENT TO APPLY THE BRAKES, THE VEHICLE WAS NOT SLOWING OR STOPPING. AS I CONTINUED TRYING TO MAKE THE TURN, THE VEHICLE DID NOT SLOW DOWN UNTIL I HIT THE CURB AND LATER THE WALL WHERE I CAME TO A STOP.

Mileage: 4,500

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE WHEELS SEIZED WHICH RESULTED IN THE VEHICLE HITTING THE SIDE WALK WHILE BEING OPERATED APPROXIMATELY 20 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND THE VEHICLE WAS DEEMED OPERABLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO MIKES AUTO BODY WHERE THEY WERE INFORMED OF NHTSA CAMPAIGN NUMBER: 17V070000 (ENGINE AND ENGINE). THE DEALER WAS NOT CONTACTED FOR THE VEHICLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN 17V070000 (ENGINE AND ENGINE COOLING) HOWEVER THE CONTACT WAS INFORMED THAT THERE VEHICLES VIN WAS NOT INVOLVED IN THE RECALL. THE MANUFACTURER WAS TOLD TO CONTACT THE NHTSA TO GET THEIR VIN ADDED TO THE CAMPAIGN. THE DRIVER THAT OPERATED THE VEHICLE SUFFERED FROM A HEAD INJURY NO MEDICAL ATTENTION WAS REQUIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

Mileage: 5,000