14
Complaints
2
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Service Brakes Complaints

Showing 14 of 14
Jul 15, 2025

This is the same thong that was recalled on the other 2020 vw jetta..I also had a 2016 jettabefore I was allowed to trade it in for the 2020 jetta and the air went out on the both of them before the car was 2 years old. Now the 2020 has rain water coming in holding in the doors. When you open it the water comes out. What's showing is: 1.front assist not available 2. Fault electronic parking brake 3. Transmission in emergency mode you can continue driving 4.only exit vehicle in P position service engine soon Number 3 has shown before and I had another transmission put in. Also engine light was on for the longest. I'm not sure of the exact date. I do have repair bills but I will have to go in my storage unit. Would like to send later

Jul 15, 2025

This is the same thong that was recalled on the other 2020 vw jetta..I also had a 2016 jettabefore I was allowed to trade it in for the 2020 jetta and the air went out on the both of them before the car was 2 years old. Now the 2020 has rain water coming in holding in the doors. When you open it the water comes out. What's showing is: 1.front assist not available 2. Fault electronic parking brake 3. Transmission in emergency mode you can continue driving 4.only exit vehicle in P position service engine soon Number 3 has shown before and I had another transmission put in. Also engine light was on for the longest. I'm not sure of the exact date. I do have repair bills but I will have to go in my storage unit. Would like to send later

Jul 9, 2024

My brakes have always sounded weird to me. But the dealer and my mechanic assured me that they were fine. On Saturday 7/6/24, I noticed a horrible grinding noise. I took it to my mechanic and was told that due to a faulty brake caliper the passenger side front inner brake pad has gone metal to metal. I can see that there is a recall on the calipers for 2020 VW Jetta but it doesn't show up for my VIN #. I am having to pay $541.07 and feel that if this is a recall I shouldn't have to pay.

Jul 9, 2024

My brakes have always sounded weird to me. But the dealer and my mechanic assured me that they were fine. On Saturday 7/6/24, I noticed a horrible grinding noise. I took it to my mechanic and was told that due to a faulty brake caliper the passenger side front inner brake pad has gone metal to metal. I can see that there is a recall on the calipers for 2020 VW Jetta but it doesn't show up for my VIN #. I am having to pay $541.07 and feel that if this is a recall I shouldn't have to pay.

Jul 8, 2023

MY SUNROOF WAS EXPODED during I drive to home.

Jul 8, 2023

MY SUNROOF WAS EXPODED during I drive to home.

Apr 20, 2022

When I was driving my engine randomly increased rpms and i was forced to apply the brake. Regarding my brakes, my brakes make a clicking noise and sometimes have decreased braking performance at times which is a serious safety concern.

Apr 20, 2022

When I was driving my engine randomly increased rpms and i was forced to apply the brake. Regarding my brakes, my brakes make a clicking noise and sometimes have decreased braking performance at times which is a serious safety concern.

Apr 11, 2021 14,000 mi

VEHICLE WAS STATIONARY IN PARKING SPOT AND UPON IGNITION BEGAN REVVING UNCONTROLLABLY AND THREW UP ERROR CODES "ENGINE SPEED MAX. 4000 RPM" AND "START-STOP SYSTEM ERROR", ALONG WITH EPC AND ENGINE LIGHTS. THE BRAKE WAS ALSO DEPRESSED. UPON PUTTING INTO REVERSE THE PARKING BRAKE WAS AUTOMATICALLY ENGAGED WHILE THE ENGINE CONTINUED TO REV. SOON AFTER, ENGINE WOULD SPUTTER BUT NOT TURN OVER WITH THE SAME ERROR CODES ON DISPLAY.

Apr 11, 2021 14,000 mi

VEHICLE WAS STATIONARY IN PARKING SPOT AND UPON IGNITION BEGAN REVVING UNCONTROLLABLY AND THREW UP ERROR CODES "ENGINE SPEED MAX. 4000 RPM" AND "START-STOP SYSTEM ERROR", ALONG WITH EPC AND ENGINE LIGHTS. THE BRAKE WAS ALSO DEPRESSED. UPON PUTTING INTO REVERSE THE PARKING BRAKE WAS AUTOMATICALLY ENGAGED WHILE THE ENGINE CONTINUED TO REV. SOON AFTER, ENGINE WOULD SPUTTER BUT NOT TURN OVER WITH THE SAME ERROR CODES ON DISPLAY.

Jul 19, 2020 4,950 mi

2 SEPARATE INCIDENTS INVOLVING THE EPC. ONE WAS ABOUT 10 DAY'S AGO, JULY 9TH GETTING ON THE FREEWAY IN HOUSTON. CAR THREW UP NUMEROUS ERROR CODES, IT AUTOMATICALLY SLAMMED ON THE BRAKES UPON ENTERING THE MIDDLE LANE OF THE FREEWAY, GAVE AN EPC ERROR CODE, TRANSMISSION ERROR CODE, AND START/STOP ERROR CODE. I GOT IT TO THE NEAREST DEALERSHIP, MONTROAD VOLKSWAGEN OFF I-45. THEY CLAIM THEY COULD FIND NOTHING WRONG AFTER SITTING ON IT FOR 24 HOURS & SENT ME ON MY WAY. FAST FORWARD TO LAST NIGHT, NOW 10 DAY'S LATER, JULY 19TH, COMING BACK HOME FROM DALLAS, A NEARLY 600 MILE ROUND TRIP & ANOTHER EPC CODE CODE COMES UP & SAYS FAULT: ELECTRONIC PARKING BRAKE WHEN I WENT TO PARK THE CAR & HEAD INSIDE. NOW I'VE ONLY HAD THIS CAR A MONTH, IT SHOULDN'T HAVE ALL THESE KINDS OF ISSUES & IT DEEPLY CONCERNS ME.

Jul 19, 2020 4,950 mi

2 SEPARATE INCIDENTS INVOLVING THE EPC. ONE WAS ABOUT 10 DAY'S AGO, JULY 9TH GETTING ON THE FREEWAY IN HOUSTON. CAR THREW UP NUMEROUS ERROR CODES, IT AUTOMATICALLY SLAMMED ON THE BRAKES UPON ENTERING THE MIDDLE LANE OF THE FREEWAY, GAVE AN EPC ERROR CODE, TRANSMISSION ERROR CODE, AND START/STOP ERROR CODE. I GOT IT TO THE NEAREST DEALERSHIP, MONTROAD VOLKSWAGEN OFF I-45. THEY CLAIM THEY COULD FIND NOTHING WRONG AFTER SITTING ON IT FOR 24 HOURS & SENT ME ON MY WAY. FAST FORWARD TO LAST NIGHT, NOW 10 DAY'S LATER, JULY 19TH, COMING BACK HOME FROM DALLAS, A NEARLY 600 MILE ROUND TRIP & ANOTHER EPC CODE CODE COMES UP & SAYS FAULT: ELECTRONIC PARKING BRAKE WHEN I WENT TO PARK THE CAR & HEAD INSIDE. NOW I'VE ONLY HAD THIS CAR A MONTH, IT SHOULDN'T HAVE ALL THESE KINDS OF ISSUES & IT DEEPLY CONCERNS ME.

Jul 3, 2020 Crash 2,200 mi

MY CAR ROLLED INTO A WALL ON THE OTHER SIDE OF A PARKING LOT WHILE I WAS INSIDE THE OPPOSITE BUILDING. THERE IS NO ALERT/INDICATOR/NOTIFICATION THAT THE E-BRAKE IS ENGAGED. THERE ARE ALERTS FOR THE SEAT BELT, AIR BAG, TRUCK/DOOR OPENED, LOW GAS, LIGHTS, ETC. THERE IS EVEN A NOTIFICATION ON THE SCREEN TO REMIND ME TO GRAB MY PHONE AFTER I TURN OFF THE CAR AND OPEN THE DOOR. BUT FOR THE E-BRAKE, WHICH IS A TWO-STEP PROCESS THAT REQUIRES DISCRETE PAUSES BY THE DRIVER, THERE IS NOTHING.THIS IS A SERIOUS DESIGN FLAW, THAT COULD RESULT IN A CAR ROLLING AND INJURING SOMEONE. I URGE YOU NOT TO WAIT FOR CRITICAL MOMENTS AS IN THE PAST FOR AUTO ALERTS TO BE INSTALLED IN CARS, BUT TO ACT NOW. I REQUEST ALL AUTO MANUFACTURES, VW AND OTHERWISE, THAT HAVE E-BRAKES, CREATE AN ALERT THAT NOTIFIES THE DRIVER THE CAR IS OFF AND THE E-BRAKE IS NOT ENGAGED, RECALL THOSE CARS, AND UPDATE THE COMPUTER. AND IF THERE ISN'T ROOM, I SUGGEST DELETING THE NOTIFICATION TO NOT FORGET ONE'S PHONE. *TR

Jul 3, 2020 Crash 2,200 mi

MY CAR ROLLED INTO A WALL ON THE OTHER SIDE OF A PARKING LOT WHILE I WAS INSIDE THE OPPOSITE BUILDING. THERE IS NO ALERT/INDICATOR/NOTIFICATION THAT THE E-BRAKE IS ENGAGED. THERE ARE ALERTS FOR THE SEAT BELT, AIR BAG, TRUCK/DOOR OPENED, LOW GAS, LIGHTS, ETC. THERE IS EVEN A NOTIFICATION ON THE SCREEN TO REMIND ME TO GRAB MY PHONE AFTER I TURN OFF THE CAR AND OPEN THE DOOR. BUT FOR THE E-BRAKE, WHICH IS A TWO-STEP PROCESS THAT REQUIRES DISCRETE PAUSES BY THE DRIVER, THERE IS NOTHING.THIS IS A SERIOUS DESIGN FLAW, THAT COULD RESULT IN A CAR ROLLING AND INJURING SOMEONE. I URGE YOU NOT TO WAIT FOR CRITICAL MOMENTS AS IN THE PAST FOR AUTO ALERTS TO BE INSTALLED IN CARS, BUT TO ACT NOW. I REQUEST ALL AUTO MANUFACTURES, VW AND OTHERWISE, THAT HAVE E-BRAKES, CREATE AN ALERT THAT NOTIFIES THE DRIVER THE CAR IS OFF AND THE E-BRAKE IS NOT ENGAGED, RECALL THOSE CARS, AND UPDATE THE COMPUTER. AND IF THERE ISN'T ROOM, I SUGGEST DELETING THE NOTIFICATION TO NOT FORGET ONE'S PHONE. *TR