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Active Recalls (4)

22V514000 Jul 20, 2022 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL...

21V492000 Jun 30, 2021 AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Jetta and Jetta GLI vehicles. The air bag control module was welded in the incorrect position.

21V038000 Feb 1, 2021 SEATS:CRITICAL FASTENERS

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen Tiguan Long Wheelbase and Jetta vehicles. Bolts may be missing from the front seat tracks.

20V716000 Nov 18, 2020 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunc...

Complaints

Showing 20 of 180
Nov 19, 2025 Unknown Or Other

While driving home from work last night, I heard a loud noise that sounded like a gun going off right in the passenger compartment of my Jetta. A lot of wind noise followed. I thought initially that a tire might have blown out, but it was the car’s sunroof that had spontaneously and inexplicably e...

Nov 19, 2025 Unknown Or Other

While driving home from work last night, I heard a loud noise that sounded like a gun going off right in the passenger compartment of my Jetta. A lot of wind noise followed. I thought initially that a tire might have blown out, but it was the car’s sunroof that had spontaneously and inexplicably e...

Sep 3, 2025 Service Brakes

The rear brake pads on my 2021 Volkswagen Jetta have worn out prematurely twice by 20,000 miles. The first replacement occurred at only 8,006 miles in April 2023. At that time, Volkswagen acknowledged the problem and provided “goodwill” coverage of 50% since my vehicle was only one month outside...

Sep 3, 2025 Service Brakes

The rear brake pads on my 2021 Volkswagen Jetta have worn out prematurely twice by 20,000 miles. The first replacement occurred at only 8,006 miles in April 2023. At that time, Volkswagen acknowledged the problem and provided “goodwill” coverage of 50% since my vehicle was only one month outside...

Jul 26, 2025 Service Brakes

On steep hills the car automatically holds the brake for a predetermined amount of time, I believe 2.5 to 3 sec. I have a manual transmission car and when its time to move the brake assist won't release no matter what until the time interval is satisfied. The problem this creates is a stall issue....

Jul 26, 2025 Fuel/propulsion System

On steep hills the car automatically holds the brake for a predetermined amount of time, I believe 2.5 to 3 sec. I have a manual transmission car and when its time to move the brake assist won't release no matter what until the time interval is satisfied. The problem this creates is a stall issue....

Jul 26, 2025 Service Brakes

On steep hills the car automatically holds the brake for a predetermined amount of time, I believe 2.5 to 3 sec. I have a manual transmission car and when its time to move the brake assist won't release no matter what until the time interval is satisfied. The problem this creates is a stall issue....

Jul 26, 2025 Fuel/propulsion System

On steep hills the car automatically holds the brake for a predetermined amount of time, I believe 2.5 to 3 sec. I have a manual transmission car and when its time to move the brake assist won't release no matter what until the time interval is satisfied. The problem this creates is a stall issue....

Jun 21, 2025 Visibility/wiper

Shifting vehicle into reverse, turns of back up camera, then shifting into drive camera remains on for a set period of time, if shifted back into reverse as camera turns off, camera will not come back on. Android Auto was being used.

Jun 21, 2025 Unknown Or Other

Shifting vehicle into reverse, turns of back up camera, then shifting into drive camera remains on for a set period of time, if shifted back into reverse as camera turns off, camera will not come back on. Android Auto was being used.

Jun 21, 2025 Electrical System

Shifting vehicle into reverse, turns of back up camera, then shifting into drive camera remains on for a set period of time, if shifted back into reverse as camera turns off, camera will not come back on. Android Auto was being used.

Jun 21, 2025 Visibility/wiper

Shifting vehicle into reverse, turns of back up camera, then shifting into drive camera remains on for a set period of time, if shifted back into reverse as camera turns off, camera will not come back on. Android Auto was being used.

Jun 21, 2025 Unknown Or Other

Shifting vehicle into reverse, turns of back up camera, then shifting into drive camera remains on for a set period of time, if shifted back into reverse as camera turns off, camera will not come back on. Android Auto was being used.

Jun 21, 2025 Electrical System

Shifting vehicle into reverse, turns of back up camera, then shifting into drive camera remains on for a set period of time, if shifted back into reverse as camera turns off, camera will not come back on. Android Auto was being used.

May 1, 2025 Fuel/propulsion System

Starting in 2022 at 16,000 miles this vehicle has been to dealership 8 times for check engine light related to the EVAP. Multiple repairs have been done and still same issue. VW does not seem interested in properly addressing this problem.

May 1, 2025 Fuel/propulsion System

Starting in 2022 at 16,000 miles this vehicle has been to dealership 8 times for check engine light related to the EVAP. Multiple repairs have been done and still same issue. VW does not seem interested in properly addressing this problem.

Apr 5, 2025 Unknown Or Other

The car is at the dealer service department for the fifth time for EVAP system faults.

Apr 5, 2025 Unknown Or Other

The car is at the dealer service department for the fifth time for EVAP system faults.

Mar 4, 2025 Latches/locks/linkages

Door stopped opening from handle from outside after unlocking with remote only opens from inside door handle

Mar 4, 2025 Latches/locks/linkages

Door stopped opening from handle from outside after unlocking with remote only opens from inside door handle

Mar 4, 2025 Electrical System

Driver door lock actuator motier lock sticking not opening from outside have to open from inside handle after unlocking with the remote

Mar 4, 2025 Latches/locks/linkages

Door stopped opening from handle from outside after unlocking with remote only opens from inside door handle

Mar 4, 2025 Latches/locks/linkages

Door stopped opening from handle from outside after unlocking with remote only opens from inside door handle

Mar 4, 2025 Electrical System

Driver door lock actuator motier lock sticking not opening from outside have to open from inside handle after unlocking with the remote

Feb 28, 2025 Service Brakes

Under 20,000 miles, but over 1 year old (leased new february 12, 2021). VW dealership and secondary party reported rear brake pads and rotors were worn down to 1mm and that the car was unsafe to drive. This cost $500 to repair and I had to pay it for a car that was just over 1 year old. The deale...

Feb 28, 2025 Visibility/wiper

Under 20,000 miles, but over 1 year old (leased new february 12, 2021). VW dealership and secondary party reported rear brake pads and rotors were worn down to 1mm and that the car was unsafe to drive. This cost $500 to repair and I had to pay it for a car that was just over 1 year old. The deale...

Feb 28, 2025 Forward Collision Avoidance

Under 20,000 miles, but over 1 year old (leased new february 12, 2021). VW dealership and secondary party reported rear brake pads and rotors were worn down to 1mm and that the car was unsafe to drive. This cost $500 to repair and I had to pay it for a car that was just over 1 year old. The deale...

Feb 28, 2025 Service Brakes

Under 20,000 miles, but over 1 year old (leased new february 12, 2021). VW dealership and secondary party reported rear brake pads and rotors were worn down to 1mm and that the car was unsafe to drive. This cost $500 to repair and I had to pay it for a car that was just over 1 year old. The deale...

Feb 28, 2025 Visibility/wiper

Under 20,000 miles, but over 1 year old (leased new february 12, 2021). VW dealership and secondary party reported rear brake pads and rotors were worn down to 1mm and that the car was unsafe to drive. This cost $500 to repair and I had to pay it for a car that was just over 1 year old. The deale...

Feb 28, 2025 Forward Collision Avoidance

Under 20,000 miles, but over 1 year old (leased new february 12, 2021). VW dealership and secondary party reported rear brake pads and rotors were worn down to 1mm and that the car was unsafe to drive. This cost $500 to repair and I had to pay it for a car that was just over 1 year old. The deale...

Feb 14, 2025 Electrical System

Since January of 2024, I been having issues with this vehicle. Check engine light came on after 3 day of purchase I was told it needs to be reset. From there vehicle emissions valve failed, N80 valve, electronic module and now fuel injection

Feb 14, 2025 Engine

Since January of 2024, I been having issues with this vehicle. Check engine light came on after 3 day of purchase I was told it needs to be reset. From there vehicle emissions valve failed, N80 valve, electronic module and now fuel injection

Feb 14, 2025 Fuel/propulsion System

Since January of 2024, I been having issues with this vehicle. Check engine light came on after 3 day of purchase I was told it needs to be reset. From there vehicle emissions valve failed, N80 valve, electronic module and now fuel injection

Feb 14, 2025 Electrical System

Since January of 2024, I been having issues with this vehicle. Check engine light came on after 3 day of purchase I was told it needs to be reset. From there vehicle emissions valve failed, N80 valve, electronic module and now fuel injection

Feb 14, 2025 Engine

Since January of 2024, I been having issues with this vehicle. Check engine light came on after 3 day of purchase I was told it needs to be reset. From there vehicle emissions valve failed, N80 valve, electronic module and now fuel injection

Feb 14, 2025 Fuel/propulsion System

Since January of 2024, I been having issues with this vehicle. Check engine light came on after 3 day of purchase I was told it needs to be reset. From there vehicle emissions valve failed, N80 valve, electronic module and now fuel injection

Dec 26, 2024 Steering

The contact owns a 2021 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed with adaptive cruise control on, the vehicle inadvertently applied the brakes completely bringing the vehicle to a complete stop in the middle of the roadway, after which the vehicle then shifted ...

Dec 26, 2024 Forward Collision Avoidance

The contact owns a 2021 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed with adaptive cruise control on, the vehicle inadvertently applied the brakes completely bringing the vehicle to a complete stop in the middle of the roadway, after which the vehicle then shifted ...

Dec 26, 2024 Steering

The contact owns a 2021 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed with adaptive cruise control on, the vehicle inadvertently applied the brakes completely bringing the vehicle to a complete stop in the middle of the roadway, after which the vehicle then shifted ...

Dec 26, 2024 Forward Collision Avoidance

The contact owns a 2021 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed with adaptive cruise control on, the vehicle inadvertently applied the brakes completely bringing the vehicle to a complete stop in the middle of the roadway, after which the vehicle then shifted ...

Dec 20, 2024 Fuel/propulsion System

I had 10 miles to empty so I stopped at the gas station and I pulled the lever to open the door to the tank and it gave an error message saying it couldn’t refuel and the door wouldn’t open. I tried forever to get the door opened and it wouldn’t open. I made it home and tried the next day at a...

Dec 20, 2024 Fuel/propulsion System

I had 10 miles to empty so I stopped at the gas station and I pulled the lever to open the door to the tank and it gave an error message saying it couldn’t refuel and the door wouldn’t open. I tried forever to get the door opened and it wouldn’t open. I made it home and tried the next day at a...

Nov 18, 2024 Service Brakes

Went in for service appointment at 27000 miles. I was told rear brake pads needed replacing. Upon questioning this as I have NEVER had to replace a set of brake pads with such little miles, and I am not a hard braker, the service advisor stated that VW extended to warranty for the brake pads to 2 ye...

Nov 18, 2024 Electrical System

Backup camera has been having problems with blacking out or not working upon activation. I informed the service advisor who did not investigate the problem and said "VW should be coming out with something about it because there has been a lot of issues with them." I have no received anything regardi...

Nov 18, 2024 Service Brakes

Went in for service appointment at 27000 miles. I was told rear brake pads needed replacing. Upon questioning this as I have NEVER had to replace a set of brake pads with such little miles, and I am not a hard braker, the service advisor stated that VW extended to warranty for the brake pads to 2 ye...

Nov 18, 2024 Electrical System

Backup camera has been having problems with blacking out or not working upon activation. I informed the service advisor who did not investigate the problem and said "VW should be coming out with something about it because there has been a lot of issues with them." I have no received anything regardi...

Nov 5, 2024 Fuel/propulsion System

The vehicle does not allow me to fill the fuel tank without the gas pump constantly cutting off within a few seconds of actuating the handle. This forces me to repeatedly actuate the handle until I can get a reasonable amount of fuel into the tank. Since the cut-off sensing is not working the fuel...

Nov 5, 2024 Fuel/propulsion System

The vehicle does not allow me to fill the fuel tank without the gas pump constantly cutting off within a few seconds of actuating the handle. This forces me to repeatedly actuate the handle until I can get a reasonable amount of fuel into the tank. Since the cut-off sensing is not working the fuel...

Sep 20, 2024 Steering

When driving the vehicle, the steering wheel while jiggle violently while an electrical noise is heard. This happened while driving on the interstate at 70 mph and I had to hit my breaks as I was fearful I didn't have control of the vehicle. It then continued to do it even at lower speeds. The vehic...

Sep 20, 2024 Steering

When driving the vehicle, the steering wheel while jiggle violently while an electrical noise is heard. This happened while driving on the interstate at 70 mph and I had to hit my breaks as I was fearful I didn't have control of the vehicle. It then continued to do it even at lower speeds. The vehic...

Sep 19, 2024 Electrical System

What system component failed or malfunctioned? Is it available for inspection upon request? The car boards are left inoperative. If the entire car loses power Don't grab the car How was your safety or the safety of others put at risk? I'm driving down the road and suddenly the car no longer works....

Sep 19, 2024 Exterior Lighting

What system component failed or malfunctioned? Is it available for inspection upon request? The car boards are left inoperative. If the entire car loses power Don't grab the car How was your safety or the safety of others put at risk? I'm driving down the road and suddenly the car no longer works....

Sep 19, 2024 Engine

What system component failed or malfunctioned? Is it available for inspection upon request? The car boards are left inoperative. If the entire car loses power Don't grab the car How was your safety or the safety of others put at risk? I'm driving down the road and suddenly the car no longer works....

Sep 19, 2024 Electrical System

What system component failed or malfunctioned? Is it available for inspection upon request? The car boards are left inoperative. If the entire car loses power Don't grab the car How was your safety or the safety of others put at risk? I'm driving down the road and suddenly the car no longer works....

Sep 19, 2024 Exterior Lighting

What system component failed or malfunctioned? Is it available for inspection upon request? The car boards are left inoperative. If the entire car loses power Don't grab the car How was your safety or the safety of others put at risk? I'm driving down the road and suddenly the car no longer works....

Sep 19, 2024 Engine

What system component failed or malfunctioned? Is it available for inspection upon request? The car boards are left inoperative. If the entire car loses power Don't grab the car How was your safety or the safety of others put at risk? I'm driving down the road and suddenly the car no longer works....

Sep 6, 2024 Visibility/wiper

Rearview Mirror detached from windshield while car was in motion. There was no force of any kind applied to the mirror, and nothing hanging from it.

Sep 6, 2024 Visibility/wiper

Rearview Mirror detached from windshield while car was in motion. There was no force of any kind applied to the mirror, and nothing hanging from it.

Sep 4, 2024 Service Brakes

As you park the car the EPB faulty parking brake engages without being told to engage

Sep 4, 2024 Electrical System

As you park the car the EPB faulty parking brake engages without being told to engage

Sep 4, 2024 Service Brakes

As you park the car the EPB faulty parking brake engages without being told to engage

Sep 4, 2024 Electrical System

As you park the car the EPB faulty parking brake engages without being told to engage

Jul 30, 2024 Service Brakes

Vehicle was brought in for 30k miles service with vibration during braking. Under inspection the dealership condemned all the brake rotors and pads (on 4 corners). The technician associated this failure to "temperature" pointing at radial marks on the rotors. This is clearly incorrect as the marks o...

Jul 30, 2024 Lane Departure 1,000 mi

The contact owns a 2021 Volkswagen Jetta. The contact stated while driving at various speeds in a designated lane, several messages advising that the vehicle was out of the lane were displayed. The vehicle made an abnormal beeping sound and slightly pulled to the right or to the left. The contact st...

Jul 30, 2024 Service Brakes

Vehicle was brought in for 30k miles service with vibration during braking. Under inspection the dealership condemned all the brake rotors and pads (on 4 corners). The technician associated this failure to "temperature" pointing at radial marks on the rotors. This is clearly incorrect as the marks o...

Jul 30, 2024 Lane Departure 1,000 mi

The contact owns a 2021 Volkswagen Jetta. The contact stated while driving at various speeds in a designated lane, several messages advising that the vehicle was out of the lane were displayed. The vehicle made an abnormal beeping sound and slightly pulled to the right or to the left. The contact st...

Jul 24, 2024 Electrical System

When I started my car a light came on saying “check starter system” and I turned the car off and then turned it back on and same message appeared. I waited until it was cooler outside and tried it again and the light disappeared. I’m aware of the recalls on the 2019-2020 Jetta and the faulty i...

Jul 24, 2024 Electrical System

When I started my car a light came on saying “check starter system” and I turned the car off and then turned it back on and same message appeared. I waited until it was cooler outside and tried it again and the light disappeared. I’m aware of the recalls on the 2019-2020 Jetta and the faulty i...

Jun 7, 2024 Service Brakes

Right rear brake pads at 33.5K (mostly highway miles) are completely worn. (Cannot be blamed on the driving pattern)

Jun 7, 2024 Service Brakes

Right rear brake pads at 33.5K (mostly highway miles) are completely worn. (Cannot be blamed on the driving pattern)

Jun 5, 2024 Electrical System

Front passenger door latch/actuator failed and door will not lock with inside door lock, key fob, or upon auto-lock activation at 10 mph. Rear passenger door is also intermittently not locking with auto-lock feature and/or key fob. Driver side is also making an abnormal sound when auto-locking.

Jun 5, 2024 Electrical System

Front passenger door latch/actuator failed and door will not lock with inside door lock, key fob, or upon auto-lock activation at 10 mph. Rear passenger door is also intermittently not locking with auto-lock feature and/or key fob. Driver side is also making an abnormal sound when auto-locking.

Apr 19, 2024 Service Brakes

The right rear brake disk and inner pad wore out prematurely. Only the inside of the brake disk and pad were worn, metal to metal. ALL other brake disks and brake pads were "normal" for a car with 22,000 miles.

Apr 19, 2024 Service Brakes

The right rear brake disk and inner pad wore out prematurely. Only the inside of the brake disk and pad were worn, metal to metal. ALL other brake disks and brake pads were "normal" for a car with 22,000 miles.

Apr 17, 2024 Service Brakes

Upon backing out of a parking spot a vehicle approached at a fast rate of speed. The rear cross-path sensor and emergency braking activated. This action caused the brake line to rupture and the brakes failed on the vehicle. I resumed reversing out of the parking spot and put the vehicle into Drive. ...

Apr 17, 2024 Back Over Prevention

Upon backing out of a parking spot a vehicle approached at a fast rate of speed. The rear cross-path sensor and emergency braking activated. This action caused the brake line to rupture and the brakes failed on the vehicle. I resumed reversing out of the parking spot and put the vehicle into Drive. ...

Apr 17, 2024 Forward Collision Avoidance

Upon backing out of a parking spot a vehicle approached at a fast rate of speed. The rear cross-path sensor and emergency braking activated. This action caused the brake line to rupture and the brakes failed on the vehicle. I resumed reversing out of the parking spot and put the vehicle into Drive. ...

Apr 17, 2024 Service Brakes

Upon backing out of a parking spot a vehicle approached at a fast rate of speed. The rear cross-path sensor and emergency braking activated. This action caused the brake line to rupture and the brakes failed on the vehicle. I resumed reversing out of the parking spot and put the vehicle into Drive. ...

Apr 17, 2024 Back Over Prevention

Upon backing out of a parking spot a vehicle approached at a fast rate of speed. The rear cross-path sensor and emergency braking activated. This action caused the brake line to rupture and the brakes failed on the vehicle. I resumed reversing out of the parking spot and put the vehicle into Drive. ...

Apr 17, 2024 Forward Collision Avoidance

Upon backing out of a parking spot a vehicle approached at a fast rate of speed. The rear cross-path sensor and emergency braking activated. This action caused the brake line to rupture and the brakes failed on the vehicle. I resumed reversing out of the parking spot and put the vehicle into Drive. ...

Mar 23, 2024 Service Brakes

I replaced the rear brakes on this vehicle at 16,000 miles due to them prematurely wearing out and the were covered under an extended warranty due to known issue. I took the vehicle in for an oil change at 28,871 miles and was told the rear brakes were down to 2mm and needed to be changed as well as...

Mar 23, 2024 Service Brakes

I replaced the rear brakes on this vehicle at 16,000 miles due to them prematurely wearing out and the were covered under an extended warranty due to known issue. I took the vehicle in for an oil change at 28,871 miles and was told the rear brakes were down to 2mm and needed to be changed as well as...

Mar 18, 2024 Service Brakes

My 2021 VW Jetta at 8 months old with 21305 miles had a grinding noise in the rear. Took it to the dealer Aug 9 2022 and was told the rear brakes and rotors needed to be replaced at my cost. I informed them I thought this was way too early to have to pay for brakes and that something must be wrong. ...

Mar 18, 2024 Service Brakes

My 2021 VW Jetta at 8 months old with 21305 miles had a grinding noise in the rear. Took it to the dealer Aug 9 2022 and was told the rear brakes and rotors needed to be replaced at my cost. I informed them I thought this was way too early to have to pay for brakes and that something must be wrong. ...

Feb 6, 2024 Unknown Or Other

UNKNOWN. I was driving from Alabama to Atlanta [XXX]. Pouring rain but no hail, no thunder nor lighting. I was not around nor under an overpass and my sunroof spontaneously shatters. I just bought this vehicle 2 weeks ago at Carmax. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO...

Feb 6, 2024 Unknown Or Other

UNKNOWN. I was driving from Alabama to Atlanta [XXX]. Pouring rain but no hail, no thunder nor lighting. I was not around nor under an overpass and my sunroof spontaneously shatters. I just bought this vehicle 2 weeks ago at Carmax. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO...

Feb 1, 2024 Service Brakes, Hydraulic 14,469 mi

The contact owns a 2021 Volkswagen Jetta. The contact stated while reversing, the brake pedal was depressed, and the contact heard a grinding sound coming from the rear brakes. No warning light was illuminated. The vehicle was taken to the dealer and a diagnostic test was performed. The dealer state...

Feb 1, 2024 Service Brakes, Hydraulic 14,469 mi

The contact owns a 2021 Volkswagen Jetta. The contact stated while reversing, the brake pedal was depressed, and the contact heard a grinding sound coming from the rear brakes. No warning light was illuminated. The vehicle was taken to the dealer and a diagnostic test was performed. The dealer state...

Feb 1, 2024 Service Brakes, Hydraulic 14,469 mi

The contact owns a 2021 Volkswagen Jetta. The contact stated while reversing, the brake pedal was depressed, and the contact heard a grinding sound coming from the rear brakes. No warning light was illuminated. The vehicle was taken to the dealer and a diagnostic test was performed. The dealer state...

Feb 1, 2024 Service Brakes, Hydraulic 14,469 mi

The contact owns a 2021 Volkswagen Jetta. The contact stated while reversing, the brake pedal was depressed, and the contact heard a grinding sound coming from the rear brakes. No warning light was illuminated. The vehicle was taken to the dealer and a diagnostic test was performed. The dealer state...

Jan 31, 2024 Service Brakes

I purchased my vehicle brand new from VW. My vehicle only has just over 33,000 miles on it. After hearing a grinding noise in the rear brakes I took it to Les Shwab to have the brakes inspected along with a tire rotation. After a short time waiting they told me that the rear brakes were metal on met...

Jan 31, 2024 Service Brakes

I purchased my vehicle brand new from VW. My vehicle only has just over 33,000 miles on it. After hearing a grinding noise in the rear brakes I took it to Les Shwab to have the brakes inspected along with a tire rotation. After a short time waiting they told me that the rear brakes were metal on met...

Dec 28, 2023 Lane Departure 35,000 mi

The contact owns a 2021 Volkswagen Jetta. The contact stated while driving approximately 60 MPH, the contact observed that the blind spot monitor and the Lane Keep Assist warning lights were illuminated. The contact stated that the failure was a second failure to the system. The contact had previous...

Dec 28, 2023 Lane Departure 35,000 mi

The contact owns a 2021 Volkswagen Jetta. The contact stated while driving approximately 60 MPH, the contact observed that the blind spot monitor and the Lane Keep Assist warning lights were illuminated. The contact stated that the failure was a second failure to the system. The contact had previous...

Dec 16, 2023 Service Brakes

On 01/12/2023 at approximately 4:20 PM, I paid the cost to replace the rear brakes on my 2021 VW Jetta SEL. This included parts and labor. I found this very odd due to the vehicle being less than 2 years old. About 1 week after this, I received via USPS mail, a letter from VW of America stating that...

Dec 16, 2023 Service Brakes

On 01/12/2023 at approximately 4:20 PM, I paid the cost to replace the rear brakes on my 2021 VW Jetta SEL. This included parts and labor. I found this very odd due to the vehicle being less than 2 years old. About 1 week after this, I received via USPS mail, a letter from VW of America stating that...

Nov 27, 2023 Service Brakes

I do not feel safe with my Vehicle. I purchased new and at 16,550 Miles it needed new rear rotors and pads. Again at 38417 it needed new rotors and pads. I drive the car softly and am not heavy on the brakes. This seems to be a known issue and the dealership says I should be prepared to replace ro...

Nov 27, 2023 Service Brakes

I do not feel safe with my Vehicle. I purchased new and at 16,550 Miles it needed new rear rotors and pads. Again at 38417 it needed new rotors and pads. I drive the car softly and am not heavy on the brakes. This seems to be a known issue and the dealership says I should be prepared to replace ro...

Sep 1, 2023 Service Brakes

Without warning, the rear brakes started making unusual scraping sound with slight loss of braking power. Within a week of the issue took car to dealer who informed me that rear brake pads were completely worn out with calipers scraping and damaging the rotors. VW refused to fix the issue via warr...

Sep 1, 2023 Service Brakes

Without warning, the rear brakes started making unusual scraping sound with slight loss of braking power. Within a week of the issue took car to dealer who informed me that rear brake pads were completely worn out with calipers scraping and damaging the rotors. VW refused to fix the issue via warr...

Aug 24, 2023 Air Bags Crash

It cause to have an account

Aug 24, 2023 Air Bags Crash

Caused an accident and died

Aug 24, 2023 Seat Belts Crash

Caused an accident and died

Aug 24, 2023 Air Bags Crash

It cause to have an account

Aug 24, 2023 Air Bags Crash

Caused an accident and died

Aug 24, 2023 Seat Belts Crash

Caused an accident and died

Jun 4, 2023 Service Brakes

Hill Assist system creates dangerous situations because it prevents me from moving right away while pulling out in traffic or in front of traffic lights, out of parking garages and stop signs. Hill Assist system often stalls the engine due to holding brakes engaged for an extended period of time eve...

Jun 4, 2023 Power Train

Hill Assist system creates dangerous situations because it prevents me from moving right away while pulling out in traffic or in front of traffic lights, out of parking garages and stop signs. Hill Assist system often stalls the engine due to holding brakes engaged for an extended period of time eve...

Jun 4, 2023 Unknown Or Other

Hill Assist system creates dangerous situations because it prevents me from moving right away while pulling out in traffic or in front of traffic lights, out of parking garages and stop signs. Hill Assist system often stalls the engine due to holding brakes engaged for an extended period of time eve...

Jun 4, 2023 Service Brakes

Hill Assist system creates dangerous situations because it prevents me from moving right away while pulling out in traffic or in front of traffic lights, out of parking garages and stop signs. Hill Assist system often stalls the engine due to holding brakes engaged for an extended period of time eve...

Jun 4, 2023 Power Train

Hill Assist system creates dangerous situations because it prevents me from moving right away while pulling out in traffic or in front of traffic lights, out of parking garages and stop signs. Hill Assist system often stalls the engine due to holding brakes engaged for an extended period of time eve...

Jun 4, 2023 Unknown Or Other

Hill Assist system creates dangerous situations because it prevents me from moving right away while pulling out in traffic or in front of traffic lights, out of parking garages and stop signs. Hill Assist system often stalls the engine due to holding brakes engaged for an extended period of time eve...

May 23, 2023 Visibility 19,000 mi

The contact owns a 2021 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed, the sunroof exploded. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximatel...

May 23, 2023 Visibility 19,000 mi

The contact owns a 2021 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed, the sunroof exploded. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximatel...

Apr 27, 2023 Service Brakes

The rear breaks wore down t 1MM(Dangerous Level) in under 2 years and at 26,973 miles. They extended the warranty to 2 years and 24,000 at 2mm at the end of December but we did not get notification of this to have the breaks checked. The vehicle was seen in September 2022 and the breaks were noted...

Apr 27, 2023 Service Brakes

The rear breaks wore down t 1MM(Dangerous Level) in under 2 years and at 26,973 miles. They extended the warranty to 2 years and 24,000 at 2mm at the end of December but we did not get notification of this to have the breaks checked. The vehicle was seen in September 2022 and the breaks were noted...

Mar 12, 2023 Forward Collision Avoidance

I've had 3 manufacturing defects on my 2021 VW Jetta, with 18,000 miles currently, the first issue was my sunglasses compartment on the ceiling of the car, the plastic latches broke by itself, The second issue my car had, multiple sensor lights went off simultaneously, shortly after my breaks starte...

Mar 12, 2023 Forward Collision Avoidance

I've had 3 manufacturing defects on my 2021 VW Jetta, with 18,000 miles currently, the first issue was my sunglasses compartment on the ceiling of the car, the plastic latches broke by itself, The second issue my car had, multiple sensor lights went off simultaneously, shortly after my breaks starte...

Mar 9, 2023 Service Brakes

I purchased my Volkswagen Jetta July 2021. I had been getting my car serviced ever since at the dealership in Orange Park for routine maintenance, repairs, and recalls. There were times when I brought the vehicle to the dealership and the check engine light was on but they said nothing was wrong. I ...

Mar 9, 2023 Service Brakes

I purchased my Volkswagen Jetta July 2021. I had been getting my car serviced ever since at the dealership in Orange Park for routine maintenance, repairs, and recalls. There were times when I brought the vehicle to the dealership and the check engine light was on but they said nothing was wrong. I ...

Feb 16, 2023 Electrical System

The car would not turn on while using the start/stop feature on three different occasions. Once at a stop sign when I wanted to reverse to make sure I was not pulled out too far into an intersection. I was stuck and could not get out of the way of a car coming. Each time I had to shut the vehicle of...

Feb 16, 2023 Engine

The car would not turn on while using the start/stop feature on three different occasions. Once at a stop sign when I wanted to reverse to make sure I was not pulled out too far into an intersection. I was stuck and could not get out of the way of a car coming. Each time I had to shut the vehicle of...

Feb 16, 2023 Unknown Or Other

The car would not turn on while using the start/stop feature on three different occasions. Once at a stop sign when I wanted to reverse to make sure I was not pulled out too far into an intersection. I was stuck and could not get out of the way of a car coming. Each time I had to shut the vehicle of...

Feb 16, 2023 Electrical System

The car would not turn on while using the start/stop feature on three different occasions. Once at a stop sign when I wanted to reverse to make sure I was not pulled out too far into an intersection. I was stuck and could not get out of the way of a car coming. Each time I had to shut the vehicle of...

Feb 16, 2023 Engine

The car would not turn on while using the start/stop feature on three different occasions. Once at a stop sign when I wanted to reverse to make sure I was not pulled out too far into an intersection. I was stuck and could not get out of the way of a car coming. Each time I had to shut the vehicle of...

Feb 16, 2023 Unknown Or Other

The car would not turn on while using the start/stop feature on three different occasions. Once at a stop sign when I wanted to reverse to make sure I was not pulled out too far into an intersection. I was stuck and could not get out of the way of a car coming. Each time I had to shut the vehicle of...

Jan 28, 2023 Fuel/propulsion System

Bad bearing in left front wheel. Radio shuts down anytime even when reverse camera is active. Front collision warning and auto braking for clear road, no obstruction. Smog warning override when check engine light for fuel system delivery done by mechanic at Flow VW of Greensboro NC. Car has been in ...

Jan 28, 2023 Electrical System

Bad bearing in left front wheel. Radio shuts down anytime even when reverse camera is active. Front collision warning and auto braking for clear road, no obstruction. Smog warning override when check engine light for fuel system delivery done by mechanic at Flow VW of Greensboro NC. Car has been in ...

Jan 28, 2023 Forward Collision Avoidance

Bad bearing in left front wheel. Radio shuts down anytime even when reverse camera is active. Front collision warning and auto braking for clear road, no obstruction. Smog warning override when check engine light for fuel system delivery done by mechanic at Flow VW of Greensboro NC. Car has been in ...

Jan 28, 2023 Fuel/propulsion System

Bad bearing in left front wheel. Radio shuts down anytime even when reverse camera is active. Front collision warning and auto braking for clear road, no obstruction. Smog warning override when check engine light for fuel system delivery done by mechanic at Flow VW of Greensboro NC. Car has been in ...

Jan 28, 2023 Electrical System

Bad bearing in left front wheel. Radio shuts down anytime even when reverse camera is active. Front collision warning and auto braking for clear road, no obstruction. Smog warning override when check engine light for fuel system delivery done by mechanic at Flow VW of Greensboro NC. Car has been in ...

Jan 28, 2023 Forward Collision Avoidance

Bad bearing in left front wheel. Radio shuts down anytime even when reverse camera is active. Front collision warning and auto braking for clear road, no obstruction. Smog warning override when check engine light for fuel system delivery done by mechanic at Flow VW of Greensboro NC. Car has been in ...

Dec 19, 2022 Fuel/propulsion System

I have driven my 2021 VW Jetta about 56,000 miles. Literally the whole time I have owned this car the check engine light has been on for an evaporative emissions issue. I have brought it into the dealer about six times. They have replaced everything associated with this system at least once and h...

Dec 19, 2022 Fuel/propulsion System

I have driven my 2021 VW Jetta about 56,000 miles. Literally the whole time I have owned this car the check engine light has been on for an evaporative emissions issue. I have brought it into the dealer about six times. They have replaced everything associated with this system at least once and h...

Dec 18, 2022 Fuel/propulsion System

I have been having issues with the EVAP system in my 2021 VW Jetta. It has been in the shop at least 7 times since around 12K miles for the same issue. They have replaced all parts and upgraded the software several times and it is still an issue. My check engine light comes on and off all the tim...

Dec 18, 2022 Fuel/propulsion System

I have been having issues with the EVAP system in my 2021 VW Jetta. It has been in the shop at least 7 times since around 12K miles for the same issue. They have replaced all parts and upgraded the software several times and it is still an issue. My check engine light comes on and off all the tim...

Dec 7, 2022 Service Brakes

I recently took in my 2021 VW Jetta to the dealership for a routine service visit. The car is 18 months old and has 24,000 miles on it. I constantly get a recurring loud squeaking brake noise when reversing the car after a cold start. It seems to be coming from the rear brakes. I took the vehicle to...

Dec 7, 2022 Service Brakes

I recently took in my 2021 VW Jetta to the dealership for a routine service visit. The car is 18 months old and has 24,000 miles on it. I constantly get a recurring loud squeaking brake noise when reversing the car after a cold start. It seems to be coming from the rear brakes. I took the vehicle to...

Nov 25, 2022 Service Brakes

Recently had the rear brake pads replaced at appx 30,000 miles under normal driving conditions. (suburban driving, no towing or any driving behavior that would accelerate excessive/irregular wear). Significantly, during the 5/5/2022 20,000 mile oil change the dealer noted the following:, "rear ...

Nov 25, 2022 Service Brakes

Recently had the rear brake pads replaced at appx 30,000 miles under normal driving conditions. (suburban driving, no towing or any driving behavior that would accelerate excessive/irregular wear). Significantly, during the 5/5/2022 20,000 mile oil change the dealer noted the following:, "rear ...

Oct 23, 2022 Service Brakes

Brake pedal sunk to floor. No Brakes at all. Vehicle being brought to VW dealership10/24/ 2022.No warning /lamps, or indications of brake problem.

Oct 23, 2022 Service Brakes

Brake pedal sunk to floor. No Brakes at all. Vehicle being brought to VW dealership10/24/ 2022.No warning /lamps, or indications of brake problem.

Sep 27, 2022 Forward Collision Avoidance 14,000 mi

The contact owns a 2021 Volkswagen Jetta. The contact stated that while driving at various speeds, the cruise control intermittently deactivated. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and advised ...

Sep 27, 2022 Forward Collision Avoidance 14,000 mi

The contact owns a 2021 Volkswagen Jetta. The contact stated that while driving at various speeds, the cruise control intermittently deactivated. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and advised ...

Aug 22, 2022 Seat Belts

I have noticed an issue with how easily the rear, passenger-side seatbelt is able to be clicked into the buckle. Initially when I got the car, passengers using that seatbelt did not seem to have any issue with easily clicking the seatbelt into the buckle. More recently, it seems my passengers using ...

Aug 22, 2022 Unknown Or Other

I have noticed an issue with how easily the rear, passenger-side seatbelt is able to be clicked into the buckle. Initially when I got the car, passengers using that seatbelt did not seem to have any issue with easily clicking the seatbelt into the buckle. More recently, it seems my passengers using ...

Aug 22, 2022 Seat Belts

I have noticed an issue with how easily the rear, passenger-side seatbelt is able to be clicked into the buckle. Initially when I got the car, passengers using that seatbelt did not seem to have any issue with easily clicking the seatbelt into the buckle. More recently, it seems my passengers using ...

Aug 22, 2022 Unknown Or Other

I have noticed an issue with how easily the rear, passenger-side seatbelt is able to be clicked into the buckle. Initially when I got the car, passengers using that seatbelt did not seem to have any issue with easily clicking the seatbelt into the buckle. More recently, it seems my passengers using ...

Aug 8, 2022 Unknown Or Other

This model Jetta seems to have an issue with the rear license plate mount. The rear license plate mount sandwiches the license plate between a plastic piece attached to the vehicle body and a plastic piece with branding specific to the dealership. The issue I have is when I unscrewed them to remove ...

Aug 8, 2022 Unknown Or Other

This model Jetta seems to have an issue with the rear license plate mount. The rear license plate mount sandwiches the license plate between a plastic piece attached to the vehicle body and a plastic piece with branding specific to the dealership. The issue I have is when I unscrewed them to remove ...

Jun 16, 2022 Forward Collision Avoidance

The car suddenly warned and stopped abruptly while we were traveling over a steel plate on the road. There were no other hazards in the road and no other cars in front of us in our lane (there were cars oncoming in the opposite traffic lane, but none had crossed over into ours). While we were impres...

Jun 16, 2022 Forward Collision Avoidance

The car suddenly warned and stopped abruptly while we were traveling over a steel plate on the road. There were no other hazards in the road and no other cars in front of us in our lane (there were cars oncoming in the opposite traffic lane, but none had crossed over into ours). While we were impres...

Jun 16, 2022 Forward Collision Avoidance

The car suddenly warned and stopped abruptly while we were traveling over a steel plate on the road. There were no other hazards in the road and no other cars in front of us in our lane (there were cars oncoming in the opposite traffic lane, but none had crossed over into ours). While we were impres...

Jun 16, 2022 Forward Collision Avoidance

The car suddenly warned and stopped abruptly while we were traveling over a steel plate on the road. There were no other hazards in the road and no other cars in front of us in our lane (there were cars oncoming in the opposite traffic lane, but none had crossed over into ours). While we were impres...

Mar 22, 2022 Electrical System

When I started the car an alert came on the said the door there was a driver door contact switch error. When I was trying to back up the emergency brake came on. The door was closed. There was an electric parking break error. Also a start stop error. When trying to go forward the parking brake kept ...

Mar 22, 2022 Lane Departure

When I started the car an alert came on the said the door there was a driver door contact switch error. When I was trying to back up the emergency brake came on. The door was closed. There was an electric parking break error. Also a start stop error. When trying to go forward the parking brake kept ...

Mar 22, 2022 Lane Departure

When I started the car an alert came on the said the door there was a driver door contact switch error. When I was trying to back up the emergency brake came on. The door was closed. There was an electric parking break error. Also a start stop error. When trying to go forward the parking brake kept ...

Mar 22, 2022 Electrical System

When I started the car an alert came on the said the door there was a driver door contact switch error. When I was trying to back up the emergency brake came on. The door was closed. There was an electric parking break error. Also a start stop error. When trying to go forward the parking brake kept ...

Mar 22, 2022 Lane Departure

When I started the car an alert came on the said the door there was a driver door contact switch error. When I was trying to back up the emergency brake came on. The door was closed. There was an electric parking break error. Also a start stop error. When trying to go forward the parking brake kept ...

Mar 22, 2022 Lane Departure

When I started the car an alert came on the said the door there was a driver door contact switch error. When I was trying to back up the emergency brake came on. The door was closed. There was an electric parking break error. Also a start stop error. When trying to go forward the parking brake kept ...

Mar 2, 2022 Steering

1.It's not stable to drive in highway. Problem starts at around 55mph. 2. When I stop in traffic light suddenly rpm goes up and car jumps forward. It happened several times. The car was warm and in drive mode. I'm sure it shouldn't do this. Now when I stop in traffic light and pedestrian crossing i...

Mar 2, 2022 Suspension

1.It's not stable to drive in highway. Problem starts at around 55mph. 2. When I stop in traffic light suddenly rpm goes up and car jumps forward. It happened several times. The car was warm and in drive mode. I'm sure it shouldn't do this. Now when I stop in traffic light and pedestrian crossing i...

Mar 2, 2022 Power Train

1.It's not stable to drive in highway. Problem starts at around 55mph. 2. When I stop in traffic light suddenly rpm goes up and car jumps forward. It happened several times. The car was warm and in drive mode. I'm sure it shouldn't do this. Now when I stop in traffic light and pedestrian crossing i...

Mar 2, 2022 Steering

1.It's not stable to drive in highway. Problem starts at around 55mph. 2. When I stop in traffic light suddenly rpm goes up and car jumps forward. It happened several times. The car was warm and in drive mode. I'm sure it shouldn't do this. Now when I stop in traffic light and pedestrian crossing i...

Mar 2, 2022 Suspension

1.It's not stable to drive in highway. Problem starts at around 55mph. 2. When I stop in traffic light suddenly rpm goes up and car jumps forward. It happened several times. The car was warm and in drive mode. I'm sure it shouldn't do this. Now when I stop in traffic light and pedestrian crossing i...

Mar 2, 2022 Power Train

1.It's not stable to drive in highway. Problem starts at around 55mph. 2. When I stop in traffic light suddenly rpm goes up and car jumps forward. It happened several times. The car was warm and in drive mode. I'm sure it shouldn't do this. Now when I stop in traffic light and pedestrian crossing i...

Feb 10, 2022 Engine 4,000 mi

The contact owns a 2021 Volkswagen Jetta. The contact stated that while reversing at an undisclosed speed, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made awa...

Feb 10, 2022 Engine 4,000 mi

The contact owns a 2021 Volkswagen Jetta. The contact stated that while reversing at an undisclosed speed, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made awa...

Dec 8, 2021 Seat Belts 1,900 mi

The contact owns a 2021 Volkswagen Jetta. The contact stated that the passenger’s side seat failed to adjust. The contact stated that his wife was unable to utilize the passenger’s side seat and seat belt in a safe manner. The contact called the local dealer and was informed that the vehicle was...

Dec 8, 2021 Seats 1,900 mi

The contact owns a 2021 Volkswagen Jetta. The contact stated that the passenger’s side seat failed to adjust. The contact stated that his wife was unable to utilize the passenger’s side seat and seat belt in a safe manner. The contact called the local dealer and was informed that the vehicle was...

Dec 8, 2021 Seat Belts 1,900 mi

The contact owns a 2021 Volkswagen Jetta. The contact stated that the passenger’s side seat failed to adjust. The contact stated that his wife was unable to utilize the passenger’s side seat and seat belt in a safe manner. The contact called the local dealer and was informed that the vehicle was...

Dec 8, 2021 Seats 1,900 mi

The contact owns a 2021 Volkswagen Jetta. The contact stated that the passenger’s side seat failed to adjust. The contact stated that his wife was unable to utilize the passenger’s side seat and seat belt in a safe manner. The contact called the local dealer and was informed that the vehicle was...

Sep 29, 2021 Air Bags

The contact owns a 2021 Volkswagen Jetta. The contact received notification of NHTSA campaign number: 21V492000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufac...

Sep 29, 2021 Air Bags

The contact owns a 2021 Volkswagen Jetta. The contact received notification of NHTSA campaign number: 21V492000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufac...

Jun 28, 2021 Engine

I've owned my car for 3 weeks and have driven it ~10 times in total. On 2 different occasions (most recently yesterday), it has stalled out while standing in traffic. On both occasions, it was a "soft stall" just as a vehicle with auto on/off would have. I had no warning lights, and wasn't even a...

Jun 28, 2021 Engine

I've owned my car for 3 weeks and have driven it ~10 times in total. On 2 different occasions (most recently yesterday), it has stalled out while standing in traffic. On both occasions, it was a "soft stall" just as a vehicle with auto on/off would have. I had no warning lights, and wasn't even a...

Jun 7, 2021 Air Bags 60 mi

The contact owns a 2021 Volkswagen Jetta. The contact stated that the air bag warning light was illuminated. The vehicle was diagnosed with needing the air bag control module replaced. The vehicle was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approxi...

Jun 7, 2021 Air Bags 60 mi

The contact owns a 2021 Volkswagen Jetta. The contact stated that the air bag warning light was illuminated. The vehicle was diagnosed with needing the air bag control module replaced. The vehicle was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approxi...

May 4, 2021 Unknown Or Other

CONFLICTING TORQUE SPEC IS LISTED FOR THE WHEEL BOLTS. THE OWNER'S MANUAL (17A012723SF) SPECIFIES 120 NM, BUT I SEE A ODI TSBS (HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2020/MC-10183302-0001.PDF) THAT INDICATES THE TORQUE SPEC IS 140 NM. THAT IS A LARGE DISCREPANCY.

May 4, 2021 Unknown Or Other

CONFLICTING TORQUE SPEC IS LISTED FOR THE WHEEL BOLTS. THE OWNER'S MANUAL (17A012723SF) SPECIFIES 120 NM, BUT I SEE A ODI TSBS (HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2020/MC-10183302-0001.PDF) THAT INDICATES THE TORQUE SPEC IS 140 NM. THAT IS A LARGE DISCREPANCY.