2010 VOLKSWAGEN PASSAT Air Bags Problems
45 complaints about Air Bags
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Air Bags Complaints (45)
The car was hit broadside on the passenger side front door, spun around and hit head in to a power pole. With all this happening none of the airbags deployed.
In 2018, my VW clockspring/airbag was replaced under the VW recall. Last week the airbag clockspring failed, causing my air bag pop out. Luckily I was not driving. There is no current recall on the recalled replacement and this is unacceptable. I took my VW back to the dealer that did the work and they stated that there was no recall and they would not replace. It is incredibly dangerous that this has happened. I am very angry that VW's replacement would not hold up for the lifetime of the car nor will they honor their parts.
TL* THE CONTACT'S DAUGHTER OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT HER DAUGHTER HAD HER FUEL PUMP REPLACED ON FIVE SEPARATE OCCASIONS. AFTER THE MOST RECENT FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO SCHUMACHER VOLKSWAGEN OF WEST PALM BEACH (3001 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409) WHERE THREE RECALL REPAIRS WERE PERFORMED ON THE VEHICLE; NHTSA CAMPAIGN NUMBERS: 15V483000 (AIR BAGS), 17V509000 (FUEL SYSTEM, GASOLINE), AND 18V148000 (AIR BAGS). DESPITE THE RECALL REPAIRS, THE CONTACT WAS INFORMED THAT THE FUEL PUMP WAS DEFECTIVE AND GIVEN AN ESTIMATE FOR THE REPAIR. THE CONTACT'S DAUGHTER THEN TOWED THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC INFORMED HER THAT AN UNKNOWN PART NEAR THE STEERING COLUMN FRACTURED AND THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. DUE TO THE DISCOVERY, THE CONTACT HAD THE VEHICLE TOWED BACKED TO THE DEALER AND WAS GIVEN AN ESTIMATE FOR THE REPAIR OF THE VEHICLE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. WHILE DRIVING 20 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE AIR BAG PARTIALLY DEPLOYED. PRIOR TO THE DEPLOYMENT, THE CONTACT HEARD SEVERAL POPPING SOUNDS COMING FROM THE STEERING WHEEL UNDERNEATH THE HORN PAD. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V148000 (AIR BAGS) ON SEPTEMBER 7, 2018. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. THE VIN WAS NOT AVAILABLE.
Mileage: 96,000
VOLKSWAGEN DEALER REFUSES TO FIX RECALLS
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS) BY AN UNKNOWN DEALER, BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,182.
Mileage: 80,182
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V509000 (FUEL SYSTEM, GASOLINE) AND 18V148000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. WHITE ALLEN EUROPEAN AUTO GROUP (648 NORTH SPRINGBORO PIKE, DAYTON, OHIO 45449) WAS MADE AWARE OF THE RECALLS AND STATED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONTACT STATES RECALLS WERE FULFILLED. *TT
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS TAKEN TO THE DEALER (SANTA ANA AUTO CENTER, 1223 W 17TH ST, SANTA ANA, CA 92706, 714-835-7830) WHERE IT WAS DIAGNOSED THAT THE AIR BAG WARNING INDICATOR PUMP FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
BROUGHT THE CAR FOR AIRBAG SIGN-ON ON 07-14-2018. PEABODY MA VW DEALER SAID THAT CLOCK SPRING NEED TO BE REPLACED FOR $731. HORN, BUTTON ON THE HANDLE NOT FUNCTIONING. IT LOOKS LIKE VW TRYING DODGE THE REAL ISSUE ON RECALL.
Mileage: 113,000
1. TAKATA AIRBAG INFLATOR (PSAN INFLATOR) - ONGOING UNFIXED RECALL ITEM 2. FUEL PUMP CONTROL MODULE- ONGOING UNFIXED RECALL ITEM -BOTH ITEMS HAVE HAD RECALL NOTICES DATING BACK TO 2017 AND BEFOREHAND WHERE FIXES HAVE NOT BEEN AVAILABLE TO DEALERSHIP/REPAIR LOCATIONS.
Mileage: 54,000
COMPLAINT #11046964 WAS FILED 11/17/2017 AND MORE PROBLEMS HAVE SURFACED SINCE THEN. THE HORN STOPPED WORKING, ALL THE ELECTRICAL CONNECTIONS ON THE STEERING WHEEL DO NOT WORK - THE PROBLEM HAS BEEN TRACED TO THE WRONG AIR BAGS REPLACED BY RECALL BY THE DEALER . THE REPLACEMENT AIR BAG IS THE WRONG AIR BAG AND IT HAS THE OTHER CONNECTIONS NOT WORKING.
Mileage: 102,000
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. WHEN THE STEERING WHEEL WAS TURNED, THE HORN INADVERTENTLY SOUNDED. THE VEHICLE HAD TO BE TURNED OFF AND RESTARTED TO DISENGAGE THE HORN. THE CONTACT STATED THAT THE FAILURE BEGAN AFTER THE VEHICLE WAS SERVICED ON JANUARY 25, 2016 FOR NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER (AUDI BOISE, 8400 WEST FRANKLIN ROAD BOISE, IDAHO 83709, (208) 377-5400) FOR DIAGNOSTIC TESTING OR REPAIRS; HOWEVER, THE CONTACT REMOVED THE HORN RELAY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.
Mileage: 52,000
MY AIRBAG AND HORN DO NOT WORK DUE TO A FAILURE OF THE AIRBAG CLOCK SPRING. THIS PART WAS RECALLED ON CERTAIN VEHICLES PREVIOUSLY. THIS IS A SAFETY HAZARD AS I CANNOT USE MY HORN AND OF COURSE THE AIRBAG IS NEEDED. THIS ALMOST CAUSED AN ACCIDENT BECAUSE I CANNOT USE THE HORN TO ALERT OTHER DRIVERS. I HAD SOMEONE COME INTO MY LANE WHICH ALMOST CAUSED A PRETTY BIG ACCIDENT
Mileage: 73,000
MY VEHICLE WAS A PART OF THE CLOCKSPRING RECALL FOR VW IN 2015. THE AIRBAG LIGHT IS NOW ON AND ALL STEERING WHEEL ELECTRICAL CONTROLS ARE NO LONGER WORKING. MECHANIC SAYS IT IS A FAILURE OF THE CLOCKSPRING IN THE STEERING WHEEL.
VEHICLE WAS RECALLED FOR AIR BAG/CLOCK SPRING REASON TWICE IN JUST OVER A YEAR. NOW, SHORTLY AFTER BOTH OF THESE REPAIRS, WE HAD A NOISE IN THE STEERING WHEEL, AS WELL AS AN AIR BAG FAILURE INDICATOR ILLUMINATE. WE CANNOT HELP BUT FEEL THIS IS RELATED TO THE WORK THAT HAS BEEN PERFORMED ON THESE RECENT RECALLS AND FEEL VW SHOULD BE RESPONSIBLE FOR THE COST OF THESE REPAIRS. THIS HAPPENED WHILE DRIVING ON A CITY STREET WHILE MAKING A TURN. ATTACHED IS A COPY OF THE SERVICE RECORD.
Mileage: 71,000
I HAD A WRECK ON OCT. 28 2013 ON 1-26 IN USA SOUTH CAROLINA. A DEER RAN INTO MY CAR(2010 PASSAT) PASSENGER SIDE AND RIGHT FRONT OF CAR. NO AIRBAGS CAME OUT. MY INSURANCE COMING FIXED CAR AT VW GARAGE. THEY TOLD ME AT THAT TIME MY AIRBAG PART WAS NOT ON HAND THEY HAD TO ORDER IT AND THEY WOULD CALL ME WHEN IT CAME IN. NEVER HEARD FROM VW AGAIN. I GOT A RECALL NOTICE AFTER THAT,STATEING THAT MY CAR NEEDED TO BE BROUGHT TO THE DEALERSHIP IT WAS NOT SAFE AND THEN DID NOT HAVE A PART TO FIX IT YET. MY CAR HAD 53,000 MILES ON IT . I HAD RETIRED FROM WORKING DID NOT WANT ANOTHER CAR AT THAT TIME. CAR WAS PAID FOR. I LOST ALL MY MONEY PAID FOR CAR $29,214.00, EST TAXES IN SC 1750.00, PLUS INS. FEES OF 19299.00. OVER THE 7 YRS I OWN THE CAR. THEY GAVE ME A LEASE CAR TO DRIVE 426.00 A MONTH. I HAVE ALL RECALL SHEETS I TOOK IT IN EVERYTIME I GOT ONE. THEY DID NOT ASK FOR ME TO BRING IN MY CAR UNTIL 2016 SAID IT WAS UNSAFE AND THEY WOULD HAVE TO CONTACT INSURANCE CO. IF I DID NOT COMPLY.
Mileage: 42,000
TAKATA RECALL - WAITING SEVERAL YEARS FOR PERMANENT AUTHORIZED REPAIR!
TAKATA RECALL, VOLKSWAGEN WAITED FOR OVER 1 1/2 YEARS TO RECALL AND THEN THE "FIX" WAS TO REPLACE WITH "NEW/OLD STOCK" AND SAID WOULD REPLACE THIS AT A LATER DATE WITH A FINAL FIX. WAITING ALMOST 2 YEARS TO FIX (NOT REALLY) A LIFE ENDANGERING DEFECTIVE PART WITH A SIMILAR PART IS NOT A RECALL REPAIR. VOLKSWAGEN CONTINUES TO IMPORT AND BUILD NEW VEHICLES WITH AIR BAGS BUT HAS NOT PLACED A HIGH PRIORITY ON REPAIRING THE RECALL. FOR THE PROTECTION OF CUSTOMERS WHO SPENT AS I DID NEARLY $30,000 ON A UNSAFE POTENTIALLY LIFE THREATENING PRODUCT I WOULD EXPECT A MANUFACTURER TO TAKE A RECALL MORE SERIOUSLY AND IF NOT FOR THE PROPER GOVERNMENT AGENCY TO TAKE ACTION. AT THIS TIME VOLKSWAGEN OFFERS NO TENTATIVE DATE FOR CORRECTION OF THE AIR BAG DEFECT. VOLKSWAGEN HAS NOT TAKEN MY REQUEST FOR THE VEHICLE TO BE BOUGHT BACK OR IMMEDIATELY PROPERLY FIXED AS 99% OF ALL PRODUCT RECALLS ARE HANDLED BUT SO FAR HAS NOT BEEN HELD RESPONSIBLE FOR AN UNACCEPTABLE DELAY IN A REMEDY OF THE RECALL. *JS
"TAKATA RECALL" BOUGHT PASSAT 2010 FINANCE THRU VW CREDIT PAID OFF. 52 THOUSANDS MILES RECALL: !ST RECALL 4/20/16. 2ND RECALL NOTICE DECEMBER 1 2016 WITH THREAT TO NOTIFY INS. CO. OF UNSAFE CAR.TAKATA SDI DRIVER FRONTAL AIRBAG INFLATOR. COMPUTER IS OLD NO PRINTER OR SCANNER I CAN MAIL DOCUMENTS. WHEN IT WAS WRECKED A DEER RAN OUT ON INTER 1-26 TOOK THE FRONT OFF . MY INSURANCE FIXED IT. $10,000.00 GEICO. OCTOBER 2013 TURNED IT IN TO STOKES VW. CHARLESTON SOUTH CAROLINA WHERE I PURCHASED IT. LOST MY CAR AND EQUITY. HAD TO LEASE CAR FOR TRANSPORTATION 426.46 PER MO. I WANT COMPENSATION FOR PAYING INSURANCE ON IT FOR 7 YRS. AND THE EQUITY OF A PAID OFF 2010 LOW MILEAGE PASSAT. OH THIS WAS MY 3RD PASSAT FROM VW PAID CASH FOR THE 1ST ONE.
Mileage: 40
TAKATA RECALL. IT HAS BEEN SEVERAL YEARS SINCE I AS NOTIFIED OF THE RECALL. I CHECK PERIODICALLY WITH THE SERVICE DEPARTMENT AT THE DEALERSHIP AND THEY CAN TELL ME NOTHING. WHEN I INQUIRE AT VWUSA OR VW CUSTOMER SERVICE I DO NOT RECEIVE A REPLY.
TAKATA RECALL. TAKATA STILL HAVE NOT PROVIDED A FIX FOR MY CAR IT HAS BEEN OVER A YEAR.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/02/17*LJ THE CONSUMER REQUESTED AN UPDATE FOR WHEN THE REPLACEMENT PARTS WOULD BECOME AVAILABLE. UPDATED 08/22/2017*JS
TAKATA RECALL: I RECEIVED MY FIRST NOTICE FROM VOLKSWAGEN IN FEBRUARY OF 2016. I VISITED MY LOCAL DEALER ON MARCH 20, 2017, MORE THAN ONE YEAR LATER, AND THEY DO NOT HAVE PARTS AND CANNOT PROVIDE GUIDANCE AS TO WHEN THEY WILL. GIVEN THE SERIOUSNESS OF THE AIRBAG RECALL, I FIND THIS UNACCEPTABLE AS A CONSUMER. IS THERE ANY WAY TO RAISE THE PRIORITY OF MAKING THE NECESSARY PARTS AVAILABLE?
AIR BAG DID NOT DEPLOY IN HIGHWAY ACCIDENT
Mileage: 80,000
TAKATA RECALL- RECEIVED NOTICE OF RECALL APRIL 1, 2016. REPLACEMENT PARTS STILL NOT AVAILABLE ALMOST A YEAR LATER. DELAY IS UNACCEPTABLE WHEN IT COMES TO SAFETY.
TAKATA RECALL.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL MANUFACTURER RECALL NUMBER69M9, NHTSA RECALL NUMBER16V078, ISSUED FOR MY VEHICLE FEB 09, 2016. STILL NO REMEDY? WHAT DO I DO IF I AM IN AN ACCIDENT? HOPE THE AIRBAG DOESN'T KILL ME? THIS IS ALMOST A ONE-YEAR OLD RECALL WITH NO RESOLUTION. WHAT IS VOLKSWAGEN USING FOR NEW PASSATS? COULD I NOT HAVE ONE OF THOSE INSTALLED?
TAKATA RECALL, NHTSA 16V078. WHY IS THIS SAFETY ISSUE NOT REPAIRED ON OUR CAR, IF THIS CAN CAUSE AN INJURY WHEN YOU NEED IT THE MOST. IF VW CANNOT FIX THIS ISSUE, WHY ARE WE NOT GIVEN A LOANER CAR UNTIL THIS RECALL CAN BE RESOLVED? SEE COMPLAINT # 10933840.
TAKATA RECALL. HAS BEEN OVER A YEAR SINCE RECALL AND NO ACTION TAKEN BY COMPANY TO RECTIFY PROBLEM. VEHICLE IS IN TEXAS, IS OVER 6 YEARS OLD, AND IS PRIMARY VEHICLE FOR A 55 YEAR OLD WORKING WOMAN. TEXAS IS A HIGH RISK STATE.
Mileage: 11,250
TAKATA RECALL . I WAS NOTIFIED THAT MY VW DRIVER FRONTAL AIRBAG NEEDS TO BE REPLACED IN APRIL. THIS SHOULD BE TAKEN CARE OF IMMEDIATELY, AND NOTHING HAS BEEN DONE. TAKATA NEEDS TO BE HELD ACCOUNTABLE IN A TIMELY MANNER.
Mileage: 40,000
TAKATA, 69M9, , TRIED CALLING TAKATA, AND EMAIL TO VW.COM, I CAN'T GET A CONTACT. CAN YOU PROVIDE EMAIL FOR VW, I DON'T THINK DRIVING A CAR THAT MAY BLIND, KILL, OR CAUSE INJURY IS ACCEPTABLE, THIS VEHICLE IS REQUIRED FOR WORK EVERY DAY. I DON'T KNOW WHO TO CONTACT AT VW. *TR
TAKATA RECALL I HAVE RECENTLY BOUGHT THIS VEHICLE (3 MONTHS AGO) & AM CONCERNED THAT IN THE EVENT OF A COLLUSION, IF THE AIRBAGS ARE DEPLOYED THAT I OR ONE OF MY PASSENGERS COULD BE SERIOUSLY INJURED OR KILLED. I SPOKE TO A REPRESENTATIVE FROM VOLKSWAGEN TODAY THAT ADVISED THAT THE ISSUE IS TYPICALLY FOR CONCERN IN CARS 6 YEARS & OLDER, OF WHICH MINE IS OVER 6 YEARS OLD NOW. I BOUGHT THE VEHICLE BELIEVING THAT THE MANUFACTURERS WOULD NOT ALLOW ME TO DRIVE A CAR THEY MANUFACTURED THAT COULD POTENTIALLY HAVE SUCH SERIOUS CONSEQUENCES IN THE EVENT OF AN ACCIDENT. I FAIL TO UNDERSTAND THAT A COMPANY CAN HAVE A KNOWN ISSUE WITH SUCH DEVASTATING CONSEQUENCES & YET THEY CANNOT FACILITATE THE REPAIRS IN A REASONABLE TIME & WORST STILL NOT GIVE THEIR CUSTOMERS A DATE AS TO WHEN THE REPAIR COULD BE DONE. I UNDERSTAND THAT I HAVE A CASE FOR LITIGATION IF I AM INJURED BUT I WOULD HAVE TO LIVE WITH THE CONSEQUENCES OF THOSE INJURIES OR DEATH & NO AMOUNT OF MONEY COULD GIVE ME THE PEACE OF MIND I EXPECTED TO HAVE WHEN BUYING A VOLKSWAGEN VEHICLE.
VEHICLE HAS 32,000 MILES AND AIRBAG LIGHT IS ON. HORN DOES NOT WORK SO THE VEHICLE WAS TAKEN IN FOR THE CLOCK SPRING RECALL. HORN WORKS BUT AIRBAG LIGHT IS STILL ON. DEALER RECOMMENDS REPLACING THE "PASSENGER OCCUPANT DETECTION SYSTEM" AT AN ESTIMATED COST OF $3,000.00. CALLED VW CUSTOMER CARE AND OPENED A CASE WITH THEM, BUT BECAUSE OF THE TIME (NOT MILEAGE) THEY REFUSE TO OFFER ANY ASSISTANCE WITH THIS ISSUE. THIS IS A SERIOUS SAFETY ISSUE AND SHOULD NOT OCCUR HAVING OWNED THE VEHICLE 5 YEARS AND DRIVEN IT 32,000 MILES. *TR
Mileage: 32,051
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT FOUND OUT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) SOON AFTER THE VEHICLE WAS PURCHASED. THE MANUFACTURER STATED THAT THEY DID NOT PROVIDE RENTAL VEHICLES. THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE UPDATED 05/10/17*LJ CONSUMER STATED VW DECIDED UPON AN ACTION TO REPLACE THEIR BAGS. UPDATED 6/28/18*JB
TAKATA RECALL- 69M9 DRIVER FRONTAL AIRBAG VOLKSWAGEN HAS STILL PROVIDED NO SOLUTION, AND WE CONTINUE TO DRIVE AN UNSAFE CAR. THE FIRST NOTICE WAS IN APRIL 2016, AND NO FOLLOW-UP HAS BEEN SENT. THERE HASN'T BEEN AN INCIDENT WITH OUR CAR, BUT WE FEEL VW HAS GONE WAY PAST THEIR DUE DATE ON TAKING ACTION.
VOLKSWAGEN ISSUED A RECALL NOTICE IN EARLY 2016. ON OCTOBER 3,2016; DEALER REPAIR INVOICE STATES "NO RECALLS EXIST FOR THIS VEHICLE AT THIS TIME." WHY THE DISCREPANCY, AND WHY THE DELAY IN GETTING THE RECALL REPAIR MADE? NALLEY VOLKSWAGEN, ALPHARETTA,GA
TAKATA RECALL-EXCESSIVE DELAY PROCESSING RECALL
TAKATA AIR BAG RECALL- I HAVE BEEN CALLING EVERY 60 DAYS SINCE INITIAL RECALL ANNOUNCEMENT CAME OUT IN FEB 2016 AND HAVE BEEN TOLD VW DOES NOT HAVE THE PARTS FROM TAKATA YET AND THEY HAVE NO IDEA WHEN THEY WILL. THEY SAY IT COULD BE A MONTH AND IT COULD BE 2 YEARS OR MORE, THEY DON'T KNOW. I CALLED AS RECENTLY AS TODAY AND SPOKE TO TRACY IN SERVICE DEPARTMENT OF MY LOCAL BRANDON VW DEALER. I HAVE ALSO BEEN TOLD THAT VW WILL NOT GIVE NOR REIMBURSE FOR A RENTAL AND I GET TOLD TIME AND TIME AGAIN "THIS IS NOT A VW ISSUE IS A TAKATA ISSUE". I'M CONCERNED FOR THE SAFETY OF ME AND MY FAMILY. WHAT ELSE CAN I DO BESIDES HAVE MY FAMILY SUE AFTER (GOD FORBID) SOMETHING HAPPENS TO ME.
THIS IS RIDICULOUS, WE RECEIVED A LETTER IN FEBRUARY FOR THE TAKADA AIRBAG RECALL AND THERE IS STILL NO REMEDY TO FIX IT?!! THIS IS THE MOST LAZIEST THING I HAVE EVER SEEN! WHY HAS NOTHING BEEN ABLE TO BE FIXED ON IT! WE DRIVE THIS CAR EVERY DAY AND WHAT WILL HAPPEN IF WE GET INTO AN ACCIDENT AND WE LOSE OUR EYE, OUR PARALYZED, OR DIE! YOU WILL NEVER SEE A PAYCHECK AGAIN!
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/04/2017*JS
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
PODS - WHEN I WENT TO GET THE WHEEL CLOCK SPRING RECALL REPAIR, I STILL HAD A AIRBAG ERROR LIT - MECHANIC SAID IT WAS A FAULTY PASSENGER OCCUPANT DEVICE SYSTEM SWITCH. I ONLY HAVE 32K MILES ON MY CAR AND I VERY RARELY HAVE ANYONE RIDE IN THE PASSENGER SEAT, SO NOT SURE WHY IT FAILED - WAS QUOTED A PRICE OF 3K FOR THE PART. JETTA AND GOLF MODELS HAVE A RECALL FOR THIS, BUT NOT THE PASSAT - IF IT IS A SAFETY ISSUE FOR THOSE MODELS, IT SHOULD BE ONE FOR THE PASSAT AS WELL.
Mileage: 32,000
TL*THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHEN REVERSING AND TURNING THE STEERING WHEEL, THERE WAS A LOUD ABNORMAL NOISE AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED THE SPIRAL CABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Mileage: 71,000