High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
DAUGHTER WAS KILLED IN A HEAD ON COLLISION IN HER 2011 VOLKSWAGEN CC WHEN HER AIRBAG DID NOT DEPLOY. SHE PURCHASED THE VEHICLE FROM A DEALER ON OCTOBER 30TH, 2018, 5 MONTHS PRIOR TO THE CRASH. SHE WAS TRAVELING THE POSTED SPEED LIMIT ON A COUNTY 2 LANE ROAD WHEN ANOTHER VEHICLE HIT HER HEAD ON. THE ATTACHED PHOTOGRAPH IS HER CAR AFTER THE CRASH. AS YOU CAN SEE, THE AIRBAG 100% SHOULD HAVE DEPLOYED IN THAT CRASH.
DAUGHTER WAS KILLED IN A HEAD ON COLLISION IN HER 2011 VOLKSWAGEN CC WHEN HER AIRBAG DID NOT DEPLOY. SHE PURCHASED THE VEHICLE FROM A DEALER ON OCTOBER 30TH, 2018, 5 MONTHS PRIOR TO THE CRASH. SHE WAS TRAVELING THE POSTED SPEED LIMIT ON A COUNTY 2 LANE ROAD WHEN ANOTHER VEHICLE HIT HER HEAD ON. THE ATTACHED PHOTOGRAPH IS HER CAR AFTER THE CRASH. AS YOU CAN SEE, THE AIRBAG 100% SHOULD HAVE DEPLOYED IN THAT CRASH.
WATER PUMP DEFECT CAUSES TIMING CHAIN MALFUNCTIONING AS VEHICLE MAY STALL WHILE DRIVING. VEHICLE MAY OVERHEAT AS WATER FAILURE CAUSES ANTIFREEZE TO LEAK AND CAUSE OVERHEATING TO FIRE HAZARD.
WATER PUMP DEFECT CAUSES TIMING CHAIN MALFUNCTIONING AS VEHICLE MAY STALL WHILE DRIVING. VEHICLE MAY OVERHEAT AS WATER FAILURE CAUSES ANTIFREEZE TO LEAK AND CAUSE OVERHEATING TO FIRE HAZARD.
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN PASSAT. WHILE REVERSING IN A PARKING AREA, A CRACKING SOUND WAS HEARD FROM THE STEERING WHEEL. IN ADDITION, THE POWER STEERING LOST POWER AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE DEALER DIAGNOSED THAT THE ISSUE WAS RELATED TO A CLOCK SPRING RECALL. THE DEALER RESOLVED THE RECALL ISSUE, BUT THE FAILURE RECURRED SIX MONTHS LATER. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS ADVISED THAT DUE TO THE PREVIOUS RECALL REPAIR, THE VEHICLE COULD NOT BE REPAIRED AGAIN PER THE RECALL AND THE CONTACT WOULD HAVE TO PAY OUT OF POCKET. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND RECALL DETAILS WERE NOT PROVIDED. THE FAILURE MILEAGE WAS 66,000.
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN PASSAT. WHILE REVERSING IN A PARKING AREA, A CRACKING SOUND WAS HEARD FROM THE STEERING WHEEL. IN ADDITION, THE POWER STEERING LOST POWER AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE DEALER DIAGNOSED THAT THE ISSUE WAS RELATED TO A CLOCK SPRING RECALL. THE DEALER RESOLVED THE RECALL ISSUE, BUT THE FAILURE RECURRED SIX MONTHS LATER. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS ADVISED THAT DUE TO THE PREVIOUS RECALL REPAIR, THE VEHICLE COULD NOT BE REPAIRED AGAIN PER THE RECALL AND THE CONTACT WOULD HAVE TO PAY OUT OF POCKET. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND RECALL DETAILS WERE NOT PROVIDED. THE FAILURE MILEAGE WAS 66,000.
TAKATA RECALL. I WAS NOTIFIED IN APRIL, BUT IT IS NOW AUGUST AND THE PARTS ARE STILL NOT AVAILABLE. I DON'T THINK THIS IS ACCEPTABLE.
TAKATA RECALL. I WAS NOTIFIED IN APRIL, BUT IT IS NOW AUGUST AND THE PARTS ARE STILL NOT AVAILABLE. I DON'T THINK THIS IS ACCEPTABLE.
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN PASSAT. WHILE DRIVING 35 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR DRIVER SIDE DOOR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT MENTIONED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED PRIOR TO THE FAILURE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 93,000.
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN PASSAT. WHILE DRIVING 35 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR DRIVER SIDE DOOR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT MENTIONED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED PRIOR TO THE FAILURE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 93,000.