2012 VOLKSWAGEN PASSAT Air Bags Problems

The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000(Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the air bags warning lights were illuminated. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 18V148000 (AIR BAGS); however, the part to do the recall repair was not yet available. The air bag warning light illuminated and remained illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

I received a a notice of recall from Volkswagen for my airbag. In my 2012 Passat. I made an appointment with AutoNation Mall of Georgia Volkswagen service department for repair. I brought my car in on my appointment date and was informed upon my arrival that there is a back order of these airbags. Their recall says that the airbag May deploy at any time due to temperature and or humidity changes. I was not given a solution for repair, just told" the tariffs have impacted the arrival of the airbags for this recall. " This is not the first time this has happened to my vehicle. I've even had to pay out of pocket to get the airbag replaced because Volkswagen did not have the part in stock. At this point I'm frustrated and feel that my safety is being put at risk.

The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (AIR BAGS). The dealer was contacted; however, the contact was informed that parts were available for the recall repair. The vehicle was not repaired. The manufacturer was contacted about parts not being made available. The contact had not experienced a failure. The VIN was not available.

The contact owns a 2012 Volkswagen Passat. The contact stated that soon after an unknown air bag recall repair was performed on the vehicle, the air bag warning light illuminated intermittently. The dealer was notified of the failure and provided a fee for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Volkswagen Passat. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The dealer was made aware of the failure. The contact was informed that parts were not available to repair the vehicle. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 70,000. VIN tool confirms parts not available.

Mileage: 70,000

I have contacted VW repeatedly to have recall service and I have been advised that no parts, due to tariffs..even prior to tariffs.. I can’t inspect my car and my registration will be suspended.. I am also concerned about my safety..

Hello, I received a letter in the mail in December about safety recall 69E6 Driver Frontal Airbag Inflator. I contacted two separate VW dealers since then and both said they would get back to me and now we are almost in June and it is my family's main transportation vehicle and I have two babies under [XXX] and with the temperatures rising more and more it's extremely stressful when my wife and daughters are in the car with me. If we can please resolve this problem as soon as possible I would be so grateful. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 18V148000 (Air Bags); however, the part to do the recall repair was unavailable, and was on national backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the part was on a national back order. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2012 Volkswagen Passat. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure. Parts distribution disconnect.

Received Important Safety Recall letter dated December 2024 from VW. NHTSA: 24V834. Safety Recall 69EG. Today is May 16th, 2025. Dealers have no parts, BUT this is a safety recall. How can this be remedy asap, before accidents occurs? No ETA as to when parts are available according to 2 dealership I've contacted. Thank you for your help.

The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 18V148000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. After contacting other dealers in the area, the contact was informed that parts were not available for the recall repair. Parts distribution disconnect.

I've repeatedly tried to contact manufacturers about this recall in which they state they will call back and never due , i feel this is a immediate problem and should be fixed due to it may cause harm or death

I have recall on my vehicle for driver frontal airbag. I contactes both my local dealerships and VW USA. I have been told that the part needed in on backorder and they have no ETA for availablity. I feel extremely unsafe driving a car with malfunctioned driver airbag which may explode any time and cause fatal injuries. I asked VW to provide me a loaner or to reimburse me for rental but they didn’t accept.

The manufacturer and their authorized dealer have been unable to fix this for me. VW Customer Care has no answers, and my local dealer (Southpoint Volkswagon) will not have the parts until May. Basically everyone is saying there's nothing to do but wait, while there's a part of my car that could explode causing injury or death.

The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2012 Volkswagen Passat. The contact that the air bag warning light was illuminated, and the vehicle was taken to the dealer, where the clock spring was replaced under NHTSA Campaign Number: 15V483000 (Air Bags) in 2022; however, the failure recurred. The contact stated that the air bag warning light was illuminated while driving. Additionally, the steering wheel made an abnormal click sound, and the horn was inoperable. The dealer was notified of the failure and charged a diagnostic testing fee. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 145,000.

Mileage: 145,000

The contact owns a 2012 Volkswagen Passat. The contact stated that while turning the steering wheel in either direction, there was a clicking sound was coming from the steering column. Additionally, while operating the vehicle, the air bag warning light remained illuminated, with the cruise control feature inoperable. The vehicle was taken to the local dealer who diagnosed that the clockspring was faulty and needed to be replaced. The vehicle was not yet repaired. The contact stated that the failure was repaired on two previous occasions. The manufacturer was not yet notified of the failure. The failure mileage was 120,000.

Mileage: 120,000

My airbag light is on. Had a test done and it also indicated airbag problem. My car was supposedly repaired of this defect some time ago, but here we are. Also when entering my VIN for any recall; it lists defective light. Previous work done by Audi/VW of Jackson, Ms. On 12/9/22 the airbag indicator light and service light is on.

Clock spring was replaced then went out again. Daughter now has a car with no air bag, no horn and none of the electrical working on staring wheel. We are told it will take 6 months for the part, but reading online seeing people waiting over 10 months now for the part. Dealer has no solution and says VW needs to take care of it.

My car has had previous airbag recalls and on 09/07/22 the airbag error is now populating on my dash and is tripping up other lights on dash. I believe the same airbag issue is reoccurring again and needs immediate attention to ensure drivers lives are safe and protected.

Error airbag message

CLOCK SPRING FAIL AIRBAG LIGHT IS ON HORN IS NOT WORKING DANGEROUS TO DRIVE CAR LIKETHIS

This car has had the clock spring recall fixed a few years ago. The replaced part has since failed (confirmed by the same dealership that replaced it). Dealership indicates this is a free warranty repair but Volkswagen has had this part on backorder for 3 months now since I've had it looked at. How are they getting away with a recall part on backorder for such an extended period of time?

-I was parking my car in 95 degrees a hot day and an error air bag light came on on my 2012 Passat my car has never involved in a car accident I bring my car to the mechanic and it said passenger occupant detection system control module. -This is very risky to others because if the air bags fail I could have an accident I have 2 small child I don’t want my air bags deploy. This is the first time it happen to me before. 2 year ago the dealer replace a harness but the car under warranty am very scare that the air bags can deploy and have an accident.

Car needs new clock spring. When parking vehicle and turning, hear a crack sound and airbag light came on, horn wouldn't work and none of the buttons on steering wheel work. Part is backordered and has been for a very long time. Don't know what to do as this is my son's car (age 19) and it's unsafe to drive. Also, don't want to pay a dealer $165 to run diagnostics when we are certain of the problem and know the part is not available ( was told there are over 8000 people ahead of me waiting for the part). It is unlikely we could sell the car with this problem. VW needs to do something (buy back the cars?).

Back in August of 2015, there has been a repair/recall for the clock spring for Volkswagen Passats. I have had it fixed and it has a warranty on it until 2027. The part has failed 4 times with the most recent failure occurring at the beginning of April. The Volkswagen dealership has had the car since 4/7/2022 and I have been driving a rental that the dealership has been paying for. I received a call earlier today from the dealership telling me that they were having to release the car back to me by EOD 6/10 because the ETA for them receiving the part is unknown. This is incredibly unsafe that Volkswagen is having the dealerships release the cars back when the issue still has not been fixed. I understand that it’s not cost effective for them to keep covering the cost of rentals, but they should not be releasing unsafe vehicles back to their owners. I spoke to the general manager of the Volkswagen location my vehicle is currently at and the only really solution I was given is to have them evaluate the condition of the car to give me a trade-in value to buy a new vehicle, which I can’t afford right now. I understand that the manufacturer has issues but this seems like a huge liability and that Volkswagen does not seem to care about the safety of those who drive their vehicles.

The contact owns a 2012 Volkswagen Passat. The contact stated that the vehicle was previously included in NHTSA Campaign Number: 15V483000 (Air Bags) and the recall repair was completed. The contact stated the air bag warning light illuminated after the recall. The contact took the vehicle to the dealer who confirmed that the previous repair had failed and the clockspring needed to be replaced. The vehicle was not repaired a second time. The dealer was notified of the failure and confirmed that the VIN was no longer under recall. The manufacturer was not made aware of the issue. The approximate failure mileage was 100,000.

Mileage: 100,000

The contact owns a 2012 Volkswagen Passat. The contact stated while reversing out of a parking space at approximately 3 MPH and turning the steering wheel, she heard a loud clicking noise coming from the wheel. The contact stated that the air bag warning light illuminated along with an error: air bag message on the instrument panel. Additionally, the contact stated that the horn ceased functioning. The contact had taken the vehicle to a local dealer where it was diagnosed and determined that the clockspring needed to be replaced. The contact was advised by the dealer that the clockspring was on back order. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 275,000.

Mileage: 275,000

I heard a loud crack while turning my steering wheel and now I have an "Airbag Error" message and the controls on my steering wheel do not work. Is this related to the Airbag recall? Is it the Steering Wheel Clock Spring?

Although this site has my car listed with ZERO unfixed recalls, that is not true. I received a recall notice for the clockspring on this vehicle, called my local dealership and was told it was no big deal, just to have it fixed when I brought my car in for 80k mile servicing. At that time, the clockspring had not yet broken and my car only had 50k miles on it. Late last October, my clockspring broke and I took it to the dealership. They ordered the part but said it was on backorder and it is STILL on indefinite backorder. I have now been driving more than 6 months with NO airbags, NO horn and NO hands free steering wheel controls. The dealership will not give me a loaner until my vehicle is made safe to drive. I have reached out to VW headquarters, the consumer product safety commission and the NTSB. I am on an online chat site where it is apparent there are thousands of us who cant pass state safety inspections and have had to park our vehicles or are driving them out of necessity, like myself. I am a widow who works full time and cant just buy another vehicle so easily. I believe VW should either buy our vehicles from us or give us loaners until they can be made safe to drive. People will have accidents and VW will wish they had done something. It should not get to that point! My local dealership told me the VW clockspring is made in Ukraine - so obviously this is not getting resolved by VW anytime soon. Please help! Thank you for your time. The failure of these parts leaves the vehicle with no airbags, horn or hands free controls on the steering wheel. Consumer stated there are thousands of us out here with unsafe and disabled vehicles and we can get no response at all from VW. Dealership stated the part is on indefinite backorder and consumer has already been without airbags, horn, etc for more than 6 months now. Consumer believes VW should authorize loaner vehicles until ours can be made safe to drive or purchase the vehicles to get them off the road. Right now, consumer can’t sell them, c

The Air Bag warning light turned on and i called the VW Queensboro dealership in Queens NYC. They told me they have the clock spring part to repair the open recall on my car. However, when i came in on August 31 2021 they inspected the car for 4 hours and then told me they don't have the part on hand. I returned to the VW Queensboro dealership on September 2nd 2021 to replace the clock spring. Within 6 weeks of the clock spring replacement, the airbag sensor turned on again. I scheduled an appointment at the VW Queensboro dealership on October 26 2021, and they replaced the clock spring again. In middle of March 2022 the air bag sensor turned on again, and i have an appointment at the VW Queensboro dealership on March 21 2022. In preparation for this appointment, the dealership told me that they do not have the clock spring in stock (appointment was scheduled over a week before the appointment itself) and they refuse to order the replacement clock spring until they do an inspection. This will lead to a 5th appointment to repair the clock spring, as well as forcing me to drive without an air bag for at least 2 weeks.

The clock spring has went out on my 2012 VW Passat, but VW does not have them in stock, nor do they know when they'll have them in stock. This means that the drivers air bag will not work in the event of an accident. They are not doing a recall, but are doing an "extended warranty". They are knowingly putting unsafe vehicles out on the road.

On the 29th of January, upon turning on my car and turning my steering wheel, I heard a "clicking" noise, and immediately on the dash my airbag light displayed along with a message saying, "Error: Airbag". After driving, I realized that my horn no longer worked and the controls on my steering wheel were inoperable. When I arrived at my destination, I began looking up the issue and things that could cause the airbag light to display, along with causing the other issues I was experiencing. The first thing that popped up described a recall that was initiated in 2015 for the clockspring piece failing, which causes the airbag light to display, the horn to not work, as well as the controls on the steering wheel to not work. I looked up the CarFax on my specific vehicle and found that this clockspring piece was replaced on my car back in 2016 (before I owned it), so on the following Monday, I called my local Volkswagen dealership where the guy confirmed that this had been a recall that was previously fixed on my car and offered me an appointment for the 24th of February to confirm that this was the issue going on with my car. As I was unsatisfied with waiting this long, I called other local Volkswagen dealerships to see if they could get me in sooner. The York Volkswagen dealership got me in on the 4th of February, ran diagnostics, and confirmed that this was the issue with the car, the clockspring needed to be replaced, again. However, it was relayed to me that this piece is part of a nationwide backorder and that they could not give me a time frame of when they would be able to replace this piece for me, all they could do was tell me that the part had been ordered for me and they would call me when the part arrived. Upon asking what I was supposed to do in the meantime, as far as driving with this extreme safety issue or do as my inspection is coming up and will not pass inspection with the airbag light on or the horn not working, no one was able to give me any guidance.

The clock spring that's located within the steering wheel with the airbag is defective. I just got it fixed in Nov 2021 and its broken again, and it now Jan 2022. Only 2 months it survived. Each time the dealership fixes the problem, its like they put a band aid on the issue and give it back. Its not fair that VM has these known issues with the airbag/ clock spring and the consumer has to PAY to fix the mechanical problem that was not caused by the owner.

My 2012 Passat was supposedly repaired under a recall action for the clock spring. However, same symptoms began to occur later in time and now it is apparent that the issue has not been solved and needs to be re-accomplished.

The airbag light came on, so I suspected the clock spring had gone bad. I looked up the information on the internet and it showed a recall for my model and year. after calling the dealer, they said i should have been notified, but now my car had too many miles for them to complete the repair as covered by the “recall”. My car has 140k miles and the "recall" has a limit of 120k. I decided to go ahead and purchase the part on my own to complete the repair, as this is my wife's car and her driving with no airbag isn't safe. Unfortunately, there are no replacement parts available, which begs the question... how many of these things are faulty? Apparently quite a few. I called VW customer service and noticed that their website touts how dedicated they are to customer safety and satisfaction. Top priority they say. This was disproven in short order. the customer service person, a nice young lady to begin with informed me that although all Passats use the same clock spring, my vehicles VIN doesn’t' fall under the actual recall, my vehicle was given an extended warranty up to 120k miles. It doesn’t' make sense to me, so i explained to her how i felt that was ridiculous and unfair, considering they know the part is faulty, however the pressing issue is my wife is driving a vehicle with no airbag and i cannot get a new part to replace it, to which she said VW is unable (i surmise unwilling), to help. If the part is so faulty that not a single dealer that i can find has one available to sell to me, how can the recall not include all vehicles with that part? I take great care of all my vehicles, which is likely why the part lasted longer than most. I just need a part to make my vehicle safe again. Any help getting VW to increase proproduction would be appreciated and with a faulty part, potentially discount the absurdly high price for those of us unfairly left out of the recall.

While driving at unknown speed airbag error light illuminated and horn and steering radio controls became inoperative. Diagnosed as clock spring broken which was replaced under previous recall. Estimated repair costs now estimated at $600 and not covered under warranty.

I purchased my Passat in Pasadena California. I now reside in Nevada. The closest dealer to me is Lithia Volkswagen of Reno 1050 E Plumb Ln #110, Reno, NV 89502. This is an hours drive for me. I have called and explained to this deal that I need my airbag recall fixed. Each attempt, I am advised that they will have to check on the parts and get back to me. They never do. How can I take car of my dangerous recall? I also have questions as to the logistics. Do I make a day of this? Would I be required to leave the car for long etc.

THIS VEHICLE HAS PROBLEMS SINCE DAY ONE I BOUGHT IT AIR BAG LIGHT CAME ON I DON'T THINK THE RECALL WAS DONE PROPERLY CAUSE I HAVE SAME ISSUE AS IT WAS STATED BY OTHER DRIVER'S AIRBAG LIGHT ON STEERING MAKING NOISE IT'S RIDICULOUS

Mileage: 165,000

FAILED STEERING WHEEL CLOCK SPRING AS DESCRIBED IN 2015 RECALL 69L2. AIRBAG LIGHT IS ILLUMINATED AND ALL STEERING WHEEL BUTTONS, INCLUDING HORN, DO NOT FUNCTION. ALL SYMPTOMS BEGAN WHILE MAKING A TURN WHILE DRIVING VEHICLE. DEALER REPORTS THAT THIS VEHICLE IS NOT ELIGIBLE FOR RECALL REPAIR.

Mileage: 120,000

STEERING WHEEL HAD A SLIGHT TUG AND A NOISE. LOST ALL FUNCTIONS ON STEERING WHEEL. WAS ON A COUNTRY RD. TOOK IT TO A VW MECHANIC IN QUINCY PA ON SEPT 4 2020. THEY SAID THE CLOCK SPRING BROKE AND THERE WAS A RECALL ON IT. I LOOKED IT UP AND RECALL NUMBER 15V483000 CAME UP. IT WAS ALREADY FIXED EVIDENTLY. I GUESS I SHOULD NOT HAVE IT DONE NOW IT IS COSTING 800 DOLLARS.

Mileage: 109,000

I WAS DRIVING AND I HEARD VERY WEIRD NOISES WERE COMING FROM THE STEERING WHEEL EVERYTIME I TURN IT IN EITHER DIRECTION AND THE NEXT DAY, THE AIR BAG LIGHT COMES ON. BY THE TIME I TOOK IT TO THE DEALER, MY HORN STOPS WORKING. SO THE DEALERSHIP TOLD ME THAT THERE IS A KNOWN ISSUE WITH THE CLOCKSPRING IN THE 2012 VW PASSAT. WHAT CONCERNS ME MOST IS THAT THE AIRBAG WILL FAIL IF AN ACCIDENT OCCURS, AND IT IS UNSAFE TO DRIVE THE CAR WITH A NON WORKING HORNE

Mileage: 98,000

WHEN I WAS DRIVING ON THE FWY MY AIRBAG LIGHT CAME ON AND MY DOOR LOCK ARE KEEP GOING OFF AS IF IM HITING THE LOCK BUTTON

Mileage: 152,000

WHILE DRIVING ON A CITY STREET, THE AIRBAG LIGHT WAS ACTIVATED IN MY VEHICLE. UPON REVIEW OF THE VEHICLE NO FUNCTIONS ON THE STEERING WHEEL ARE WORKING OR THE HORN. MY VEHICLE WAS RECALLED IN THE PAST DUE TO THE CLOCK SPRING NOT WORKING AND TAKEN TO GET FIX. THE SAME CLOCK SPRING ISSUE ARE OCCURRING AGAIN. *TR

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO JOE PECHELES VOLKSWAGEN (3021 EVANS ST, GREENVILLE, NC 27858, (252) 756-1135) WHERE IT WAS DIAGNOSED THAT THE SEAT SENSOR NEEDED TO BE REPLACED, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 60,000. *DT CONSUMER STATED REPAIR WOULD COST $515.00, WARRANTY HAS EXPIRED.*JB

Mileage: 60,000

CLOCK SPRING FAILURE. ALL STEERING WHEEL ELECTRONICS NON-FUNCTIONING. DRIVERS AIR-BAG NON-FUNCTIONING. PREVIOUSLY RECALLED AND DUST COVER INSTALLED, CLOCK SPRING STILL FAILED. CLOCK SPRING FAILED WHILE TURNING A CORNER AT IDLE SPEED IN A RESIDENTIAL NEIGHBORHOOD.

Mileage: 94,000

I WAS DRIVING YESTERDAY ,WHEN SOUTHERLY LIGHT SHOW ERROR AIRBAGS /ABS .SO I WHEN THE FIRST VW DEALS SERVICE ,TO FIND IT OUT ,AND THEY WERE CHARGE ME JUST TO LOOKS UP.I FELT REALLY DISAPPOINTED,.I NEED HELP I'M DRIVING SO AFRAID EVERY SINGLE DAY

Mileage: 76,423

BROKEN CLOCK SPRING AIR BAGS NOT WORKING WITH LIGHT ILLUMINATED

Mileage: 12,000

AIRBAGS ERRORS

FEB 2018 VW REPLACED THE AIRBAGS AND CLOCK SPRING. APPROXIMATELY ONE YEAR LATER, THE AIRBAG LIGHTS CAME ON TOGETHER WITH THE ABS AND TIRE PRESSURE LIGHTS. I HAVE NO POWER TO THE STEERING WHEEL, NO HORN ETC. MY STEERING IS GETTING TIGHTER AND TIGHTER TO TURN. I'M SURE THIS POSES SOME SORT OF A SAFETY RISK ESPECIALLY WHEN THIS IS THE ONLY VEHICLE I HAVE. I WISH VW WOULD CORRECTLY IDENTIFY THE PROBLEM AND ISSUE A NATIONWIDE REMEDY TO CURE THIS DEFECT. THE SOONER THE BETTER SINCE VW HAS KNOWN ABOUT THIS SINCE 2011. ALL OF THIS HAPPENED OVERNIGHT WHILE MY CAR WAS PARKED. I GOT INTO IT TO GO TO WORK AND THIS IS WHAT HAPPENED. PLEASE HELP YOUR CONSUMERS TO CURE THIS DEFECT AND NOT PUT A BAND-AID ON IT.

Mileage: 142,000

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING LOST POWER AND THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO O'STEEN VOLKSWAGEN (904-322-5100, LOCATED AT 11401 PHILIPS HWY, JACKSONVILLE, FL 32256) WHERE THE CLOCKSPRING WAS REPLACED. THE FAILURE RECURRED AND THE SAME DEALER REPLACED THE CLOCKSPRING AGAIN. THE FAILURE RECURRED AND THE SAME PART WAS REPLACED FOR A THIRD TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE CONTACT WAS NOT SURE IF THE FAILURE WAS REMEDIED. THE FAILURE MILEAGE WAS UNKNOWN.

TAKATA RECALL I LOOKED UP VEHICLES VIN AN NOTICED 6 RECALLS ON IT I HAD GOT THE ISSUE FIXED AND I NOTICED MY SENSOR IN MY TIRE WAS BLINKING I TOOK IT BACK TO THE DEALERSHIP GUY WORKING TOLD ME ONLY A SENSOR I NEED TO PAY FOR WHICH I HAVE ALREADY LOOKED UP AN SEEN THAT IT WAS A RECALL ON THE TIRE SENSOR ON THE 24 OF FEBRUARY I'M RIDING DOWN PATTON ST IN GREENSBORO NC I NOTICED MY AIRBAG LIGHT WAS BLINKING STEERING WHEEL STARTED TO SHAKE RATTLED ME I PULLED OVER AND AIRBAGS DEPLOYED I BEGAN TO GET IN THE CAR I'M NOT SURE WHY THE AIRBAGS CAME OUT I HAD TO GO TO THE HOSPITAL DUE TO THE AIRBAGS HITTN ME IN THE FACE I HAVE REACHED OUT TO THE DEALERSHIP SPOKE WITH SUPERVISOR EBBIE ALSO DISRESPECTFUL I'M ONLY WANTING MY CAR FIXED BECAUSE OF AN ISSUE THAT WAS RECALLED ON VOLKSWAGEN VEHICLES

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT TOOK THE VEHICLE TO LAKELAND VOLKSWAGEN (LOCATED AT 209 S LAKE PARKER AVE, LAKELAND, FL 33801, (863) 804-6160) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). AFTER THE REPAIR, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED, THE HORN WAS INOPERABLE, AND THE STEERING WHEEL CONTROLS WERE INOPERABLE. THE DEALER STATED THAT THE FAILURE COULD BE DUE TO THE CLOCKSPRING. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

MY VEHICLE HAS BEEN JUST FINE UP UNTIL SATURDAY MORNING,12/1/2018 AT APPROXIMATELY 10:30. AS I WAS MAKING A RIGHT TURN I HEARD CLICKING COMING FROM MY STEERING WHEEL. MIND YOU I WOULD HERE THIS CLICKING HEAR AND THERE BUT FIGURED MAYBE MY STEERING COLUMN WAS GETTING RUSTY NOT KNOW IT WAS MORE SERIOUS UNTIL NOW. AFTER I PARKED MY CAR I RECEIVED AND AIR BAG ERROR. MY CAR WAS APART OF THE TAKATA AIRBAG INFLATOR RECALL AND I GOT THAT FIXED AT THE DEALER APRIL 2017. WHEN I CALLED THE VW DEALER NEAR MY RESIDENCE, THE SERVICE ADVISOR ASK I BRING MY CAR IN TO DIAGNOSE HOWEVER FROM THE SOUNDS OF IT, APPEARS TO BE A SPIRAL CLOCK SPRING ISSUE. OF COURSE BEING A FEMALE I HAD CONCERNS AND ASK SEVERAL QUESTIONS GOONG BACK TO THE AIRBAG REPLACEMENT TO SEE IF IT ALL TIED IN TOGETHER. THE ADVISOR ADVISED SINCE THE RECALL WAS A YEAR AND HALF AGO THIS IS A DIFFERENT ISSUE BUT AGAIN WOULD DIAGNOSE THE VEHICLE FIRST. HERE'S MY ISSUE. AS I REACHED MORE, I NOTICED A LOT OF COMPLAINTS AND INVESTIGATIONS RELATED TO THE CLOCK SPRING FAILURE. THERE WERE RECALLS BUT MY VEHICLE WAS NOT INCLUDED. THAT IS A HUGE PROBLEM AND VERY CONCERNING AND POOR JUDGEMENT ON VW BEHALF. NOW I'M DRIVING WITH A POSSIBLE FAULTY AIRBAG THAT WAS NOT REALLY FIXED, MY HORN DOES NOT WORK, NOR ANY CONTROLS ON MY STEERING WHEEL. IN MY OPINION I SHOULD NOT HAVE TO COME OUT OF POCKET FOR SUCH REPAIR DUE TO THE LACK OF VW. VW ARE PUTTING PEOPLE'S LIVES AT STAKE. I'VE HAS ELECTRICAL ISSUES NOW THIS. NOT RELIABLE VEHICLES AT ALL. I HOPE SOMEONE CAN LOOK INTO THIS MATTER AND ADDRESS IT. THANK YOU FOR YOUR TIME!

Mileage: 77,100

AIRBAG CLOCK SPRING FAILURE AFTER PREVIOUS RECALL WORK WAS PERFORMED. ENCOUNTERED STEERING WHEEL RESISTANCE TO CORNERING AND HEARD CRUNCHING NOISE AS AIRBAG LIGHT CAME ON. ALL STEERING WHEEL CONTROLS INCLUDING HORN WERE LOST. VOLKSWAGEN DEALER SERVICE STATED OVER PHONE THAT THIS WAS UNRELATED TO PREVIOUS RECALL AND WOULD NOT BE COVERED.

Mileage: 85,000

VEHICLE WAS SERVICED SEPTEMBER 2015 FOR RECALL REGARDING DEFECTIVE CLOCK SPRING/ POOR CLOCK SPRING DESIGN. IT APPEARS THAT THE VEHICLE HAD A CLOCK SPRING COVER INSTALLED TO PREVENT DAMAGE. IT APPEARS THE CLOCK SPRING IS NOW FAULTY. VW DEALERSHIP CONFIRMED OTHER VEHICLES THAT HAD SAID SERVICES DONE NOTICED THE CLOCK SPRING MAINTENANCE PERFORMED IMPROPERLY, LEADING TO FURTHER DAMAGE. DEFECTIVE CLOCK SPRING WAS CONFIRMED BY THE DEALERSHIP. IT HAS BEEN A WEEK AND VW KEEPS DRAGGING THEIR FEET ON GIVING US INFORMATION ON WHAT THEY'RE GOING TO DO. WE HAVE BEEN SEVERELY INCONVENIENCED DUE TO THE FACT WE ARE DOWN TO ONE CAR. IF WE CHOOSE TO FIX THE VEHICLE NOW, VW WILL REFUSE TO REIMBURSE US. WE HAVE TO LEAVE THE VEHICLE AT THE DEALER AND WAIT FOR THEM TO DECIDE WHAT TO DO BEFORE WE CAN DO ANYTHING.

Mileage: 55,000

TAKATA RECALL. I TOOK MY VEHICLE INTO VW IN 3/2016 FOR THE RECALL. AT THAT TIME NONE OF THE CONTROLS ON MY STEERING WHEEL WERE WORKING AND THE AIR BAG WARNING LIGHT WAS ON. I WAS ADVISED THEY PUT A COVER OVER THE CLOCK SPRING AND ALSO REPLACED THE CLOCK SPRING. FAST FORWARD TO 2018 AND THERES AN ISSUE WITH THE CLOCK SPRING NEEDING TO BE REPLACED AGAIN. THE DRIVER AIRBAG WARNING LIGHT IS ON AGAON, STEERING WHEEL CONTROLS DONT WORKING AND TO ADD TO THAT NOW A CLICKING SOUND WHEN THE STEERING WHEEL IS TURNED. VVW SAYS IM OUTSIDE WARRANTY ON RECALLED PARTS AND I'M THE ONE THAT WILL BE OUT OF POCKET ON THE $700 REPAIR

Mileage: 62,000

I RECEIVED A SAFETY RECAL 69L2 STATING THAT THE STEERING WHEEL CLOCK SPRING IN MY 2012 VOLKSWAGEN PASSAT COULD FAIL. THE CLOCK SPRING DID FAIL AND WAS REPAIRED IN 2015 UNDER THE SAFETY RECALL. ON OCT 5TH 2018 THE STEERING WHEEL CLOCK SPRING FAILED AGAIN AND VOLKSWAGEN REFUSED TO REPAIR IT UNDER THE 2015 RECALL. WITH A BROKEN CLOCK SPRING THE DRIVER AIR BAG IS DISABLED. THE HORN IS DISABLED AND ALL CONTROLS ON THE STEERING WHEEL ARE DISABLED. THE STEERING WHEEL CLOCK SPRING BROKE AS I WAS MAKING A NORMAL RIGHT HAND TURN INTO MY DRIVEWAY.

Mileage: 78,000

LAST MONTH, SEPTEMBER 2018, WHILE DRIVING MY CAR ON SURFACE STREETS, I STARTED TO HEAR A CRACKING NOISE COMING FROM MY STEERING WHEEL WHENEVER I TURNED THE WHEEL. MY AIRBAG LIGHT ALSO CAME ON. AS I CONTINUED TO DRIVE, I WAS WORRIED THAT MY STEERING WOULD FAIL FROM ALL THE NOISE I WAS HEARING FROM THE STEERING COLUMN. ONCE I GOT HOME, I RESEARCHED ONLINE WHAT THE PROBLEM MIGHT BE AND I ALSO VERIFIED WITH THE VW DEALERSHIP THAT IT WAS A BROKEN CLOCK SPRING COIL AND MY AIRBAG AND ALL ELECTRICAL COMPONENTS TO THE STEERING WHEEL FAILED AND I WAS DRIVING MY CAR WITHOUT THE MAIN SAFETY FEATURE WHICH IS THE AIRBAG. I WENT TO THE VENTURA VW DEALERSHIP ON SEPTEMBER 20,2018 TO HAVE THEM REPLACE THE CLOCK SPRING COIL. THEY KEPT MY CAR OVERNIGHT AND I HAD TO PAY FOR A RENTAL CAR FROM THEM. FROM MY UNDERSTANDING, VW KNEW THAT THE CLOCK SPRING COIL COULD BREAK AND THEREFORE THEY ISSUED THE VW RECALL # 15V483000 IN 8/14/2015, TO PLACE A PROTECTIVE COVER OVER THE STEERING WHEEL CLOCK SPRING. I HAD THIS RECALL ALREADY DONE TO MY CAR PRIOR TO THIS ISSUE HAPPENING. THEREFORE IT SEEMS THAT VW'S RECALL FIX DID NOT PREVENT THE CLOCK SPRING FROM BREAKING IN MY CAR. THE VENTURA VW DEALERSHIP SERVICE MANAGER ATTEMPTED TO HAVE VW REIMBURSE ME FOR THIS ISSUE BUT THEY WOULD NOT. IT SEEMS LIKE THIS SHOULD BE FIXED BY VW SINCE THEY KNEW THIS IS A PROBLEM AND ATTEMPTED TO FIX IT WITH A RECALL IN 2015 WHICH FAILED. MY CAR'S CLOCK SPRING BROKE DESPITE HAVING THE VW RECALL PROTECTIVE COVER IN PLACE AND IT WAS AN EXPENSIVE REPAIR.

Mileage: 46,750

I RECEIVED A RECALL NOTICE ON MY CAR 14 MONTHS AGO, AND IMMEDIATELY GOT IT FIXED. THE RECALL WAS FOR MY STEERING WHEEL CLOCK SPRING- THIS AFFECTS MY HORN, AIRBAGS, AND HANDS FREE PHONE OPTION. I GOT IT FIXED IN JULY 2017. 14 MONTHS LATER (TODAY) IT BROKE AGAIN. THIS IS AN OBVIOUS FAULT ON VOLKSWAGEN'S PART. BECAUSE ITS AFTER 12 MONTHS, THEY WILL NOT HONOR THE BROKEN PART AND FIX IT. I WOULD HAVE TO PAY OUT OF POCKET FOR THE PART THAT COST $300.00. THIS A SAFETY ISSUE, AND I AM AFRAID MY AIRBAGS WILL NOT WORK, LET ALONE MY HORN ABSOLUTELY DOES NOT WORK. VOLKSWAGEN SHOULD HONOR THIS ISSUE, AND MAKE AN EXCEPTION, SINCE IT IS A TWO MONTHS DIFFERENCE.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHILE THE VEHICLE WAS STATIONARY, THE AIR BAG INDICATOR ILLUMINATED WITHOUT WARNING. VOLKSWAGEN READING (2746 BERNVILLEE RD, LEESPORT, PENNSYLVANIA 19533, (610) 777-6500) STATED THAT THE CLOCKSPRING NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 181-245-460. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.

Mileage: 66,000

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHILE DRIVING 65 MPH, THE CONTACT CRASHED INTO THE REAR OF A 2018 HONDA ACCORD. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY TO AN INDEPENDENT MECHANIC. THE VEHICLE DAMAGES HAD NOT BEEN DETERMINED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 125,298.

Mileage: 125,298

CLOCK SPRING FAILURE RESULTING IN AIRBAG, STEERING WHEEL CONTROL, AND HORN MALFUNCTION. THIS SEEMS TO BE A BIG ISSUE WITH OTHER VW OWNERS BY DOING A SIMPLE GOOGLE SEARCH.

Mileage: 1

WHEN WE TOOK THE CAR IN FOR THE TAKATA RECALL, SERVICE DEPT. TOLD US THE CLOCKSPRING NEEDED TO BE REPLACED. AFTER BEING CHARGED MORE THAN $400, WE LOOKED INTO IT TO DISCOVER THAT IT HAD BEEN REPLACED UNDER A DIFFERENT RECALL IN 2016. UPON FURTHER INVESTIGATION, WE FOUND THAT MANY OTHER VW OWNERS HAVE EXPERIENCED THE SAME THING. WE'D LIKE TO BE ADDED TO THE LIST OF CUSTOMERS WHO DIDN'T RECEIVE ADEQUATE REPAIRS UNDER SAFETY RECALL #69L2, AND TO FIND OUT WHAT THE STATUS IS ON THE NHTSA INVESTIGATION INTO THIS MATTER.

Mileage: 107,000

CLOCKSPRING FAILED 6 MONTHS AFTER I GOT IT FIXED UNDER RECALL. LITTLE NOISE COMING FROM STEERING WHEEL, AIR BAG LIGHT IS ON, HORN AND ALL STEERING WHEEL CONTROLS DO NOT WORK.

Mileage: 110,000

STEERING WHEEL, UPON PARKING, MADE A STRANGE NOISE AND THEN WHAT SOUNDED LIKE A BREAK OF A PLASTIC CLIP. NOISE CONTINUED AS I TURNED WHEEL THE OTHER WAY. ERROR ON DRIVERS SIDE AIR BAG APPEARED ON DISPLAY AS WELL AIR BAG ICON APPEARING ON CONSOLE. IMMEDIATELY CALLED DEALERSHIP AND ASKED IF CAR SAFE TO DRIVE AND WAS TOLD TO BRING CAR AS SOON AS POSSIBLE. WAS ONLY 2 MILES AWAY SO I DID AND THEY WERE NICE ENOUGH TO LOOK AT CAR RIGHT THEN. TURNED OUT TO BE CLOCKSPRING WHICH HAD BEEN REPLACED IN FEBRUARY OF 2016, AN INITIAL RECALL OF CLOCK SPRING. SO NOW THE RECALL WORKAROUND NEEDS A WORKAROUND.

Mileage: 40,000

THE AIRBAG CLOCK SPRING WAS REPLACED UNDER A RECALL IN FEBRUARY 2017 BUT FAILED AGAIN IN MAY OF 2018. FROM WHAT I AM SEEING ON THE INTERNET THIS SEEMS TO BE A COMMON RECALL FAILURE WITH THIS VEHICLE. VW CUSTOMER CARE AND ITS WARRANTY DEPT WILL COVER THE COST OF A REPLACEMENT PART BUT NOT LABOR.

ON 01/10/18 I TOOK MY VEHICLE IN FOR SOME RECALLS. ON 05/22/18, I HEARD NOISE COMING FROM THE STEERING COLUMN, THE AIRBAG WARNING LIGHT ILLUMINATED ON THE DASHBOARD AND ALL OF THE STEERING-MOUNTED CONTROLS FAILED. THIS OCCURRED WHILE I WAS DRIVING, AND CAN HEAR THE NOISES MOST WHEN TURNING. BASED ON MY RESEARCH AND TALK WITH OTHER VW DRIVERS, IT APPEARS TO BE THE CLOCK SPRING (WHICH HAD A RECALL ON IT, AND WAS SUPPOSED TO HAVE BEEN FIXED). I UNDERSTAND THERE IS NO ACTIVE RECALL ON THIS ISSUE, HOWEVER, DOES THIS NOT INDICATE THE RECALL PERFORMED FAILED? THAT BEING SAID, I DONT FEEL SAFE DRIVING AROUND IN A VEHICLE THAT SAYS MY AIRBAG WONT DEPLOY IF I AM IN AN ACCIDENT.

Mileage: 115,000

CLOCK SPRING FAILED AFTER BEING "FIXED" BY PREVIOUS RECALL. IN EARLY 2016 I HAD THE RECALL ON MY CLOCK SPRING. I TOOK IT TO A DEALER WHERE THEY PUT ON THE COVER THAT WAS SUPPOSED TO FIX THE CLOCK SPRING ISSUE. TWO DAYS AGO MY AIRBAG LIGHT CAME ON WHILE DRIVING AND TODAY I NOTICED MY HORN AND THE CONTROLS ON MY STEERING WHEEL DO NOT WORK. VW WILL NOT FIX THE PART EVEN THOUGH IT WASN'T ACTUALLY REPLACED DURING THE PREVIOUS RECALL.

Mileage: 70,000

MY VEHCILE WAS RECALLED FOR A DEFECTIVE CLOCKSPRING. THE REMEDY WAS TO REPLACE THE CLOCKSPRING IF THE AIRBAG LIGHT WAS ON AND INSTALL A SHIELD IF THE AIRBAG LIGHT WAS OFF. MY VEHCILE DID NOT HAVE A LIGHT SO A SHIELD WAS INSTALLED OVER THE DEFECTIVE (BUT NOT YET FAILED) CLOCKSPRING. SUBSEQUENTLY, THE CLOCKSPRING HAS FAILED AND VOLKSWAGEN REFUSED TO REPLACE THE CLOCKSPRING PER THE RECALL. VW STATED THAT ONCE THE RECALL WAS PERFORMED, EITHER WAY, THAT IS IT COMPLETED AND THEY ARE NO LONGER RESPONSIBLE FOR IT. THE RECALL DOES NOT STATE THAT ONCE A SHIELD IS INSTALLED THAT YOU CAN NEVER AGAIN BE COVERED BY THE RECALL. I THINK THIS PRACTICE OF "SHIELDING" AGAINST THE FUTURE FAILURE OF A DEFECTIVE PART IS NOT SAFE OR FAIR. I THINK THAT A RECALL THAT HAS MORE THAN ONE REMEDY SHOULD REMAIN OPEN TO THE OTHER REMEDY IF THOSE CONDITIONS ARE MET.

Mileage: 87,000

MY AIRBAG LIGHT CAME ON AND THE HORN STOPPED WORKING AS WELL AS THE BUTTONS ON THE STEERING WHEEL. TOOK MY CAR TO THE DEALERSHIP FOR 2 RECALLS AND THEY SAID THE PROBLEM IS WITH MY CLOCK SPRING. ONE OF THE RECALLS THEY ARE DOING REPLACES THE CLOCK SPRING COVER. THEY QUOTED ME A NEW CLOCK SPRING FOR ~$500. THEY ARE REPLACED THE CLOCK SPRING COVER FOR A CLOCK SPRING THAT IS DEFECTIVE.

IN MARCH OF 2016 OUR CLOCK SPRING WAS REPLACED DUE TO A NHTSA MANDATED RECALL. IN OCTOBER OF 2017 OUR AIRBAG WAS REPLACED IN THE TAKATA RECALL. IN JANUARY OF 2018 THE HORN STARTED MALFUNCTIONING WHILE TURNING THE STEERING WHEEL AND AT TIMES WHILE GOING STRAIGHT. THIS OCCURRED WHILE WE WERE TRAVELING OUT OF TOWN. FUSE WAS PULLED AND THEN REPLACED BY DEALER WHEN BROUGHT IN FOR SERVICE. COULDN'T DUPLICATE ISSUE. SAME ISSUE OCCURRED END OF APRIL. BROUGHT IN FOR SERVICE AND THEY INFORMED US THE CLOCK SPRING WAS BROKEN. IT WAS NOT UNDER WARRANTY AND WOULD BE $741 TO FIX. WE DECLINED. WE FEEL THIS SHOULD BE COVERED SINCE A RECALLED REPLACEMENT PART HAS FAILED AGAIN IN LESS THAN TWO YEARS.

AIRBAG WARNING LIGHT COMES ON DASH WHEN DRIVING. IT APPEARS TO ONLY COME ON WHILE DRIVING ON THE HIGHWAY AT OVER 50 MPH. I HAVE HAD CURRENT TAKATA RECALL WARRANTY WORK COMPLETED ALREADY. VOLKSWAGEN SAID THIS IS A SEPARATE ISSUE AND WOULD NOT COVER UNDER RECALL WARRANTY. SPECIFICALLY, THEY SAID THE AIR BAGS WILL NOT DEPLOY WHILE THIS WARNING LIGHT IS ON IF INVOLVED IN AN ACCIDENT.

Mileage: 46,000

TAKATA INFLATORS WERE CHANGED DUE TO RECALL IN JAN 2018. IN APRIL 2018 I HEARD A STRANGE NOISE & THEN THE AIRBAG LIGHT CAME ON. THEN I REALIZED THAT ONLY INFO SHOWING ON MY PANEL WAS THE PHONE HOOKUP, ALONG WITH THE AIRBAG LIGHT. I CHECKED THE HORN & THAT DID NOT WORK EITHER. AFTER CHECKING FUSES WE CALLED THE DEALERSHIP & MADE AN APPT TO HAVE IT CHECKED. WE ARE TOLD IT IS THE CLOCKSPRING THAT NEEDS TO BE REPLACED. COST IS OVER $500. WE CALLED VOLKSWAGEN CUSTOMER SERVICE & THEY STAYED WE HAD THE CLOCK SPRING REPLACED IN 2016 UNDER A RECALL. HOWEVER WE HAVE NO RECOLLECTION OF THIS BEING DONE. THIS NOISE & THEN THE CLICKING & OTHER ISSUES CONNECTED TO THE CLOCK SPRING HAPPENED AS I WAS BACKING OUT OF A PARKING SPOT IN A SHOPPING AREA. THIS CAN BE VERY DANGEROUS BEING THAT THE AIRBAG WOULD NOT DEPLOY IF & WHEN NEEDED. ALSO I WAS ALMOST HIT BY A VEHICLE THAT DECIDED TO BACKUP WITHOUT LOOKING & I COULDN'T USE MY HORN TO WARN THE OTHER DRIVER. THANK GOD HE REALIZED WHAT HE WAS DOING. AS FOR THE DEALERSHIP SAYING THEY REPLACED THE CLOCK SPRING IN MAY OF 2016, MY QUESTION IS WHY WAS THAT REPLACED THEN & NOT THE AIRBAGS? ALSO, BEING THERE WAS RECALL ON THE AIRBAG & IT WAS BEING DONE, WHY DIDN'T THEY REDO THE CLOCK SPRING. I LOVE THE PASSAT BUT I DON'T WANT TO GET IN AN ACCIDENT BECAUSE OF SHODDY WORKMANSHIP! I NOTICED A LOT OF OTHER COMPLAINTS ABOUT THE CLOCK SPRING & WOULD LIKE TO KNOW WHY YOU ARE NOT TAKING CARE OF THIS ISSUE? I FEEL THAT VOLKSWAGEN IS HAVING ITS CUSTOMERS PAY FOR THE AIRBAG RECALL LABOR BEING THAT THE CLOCK SPRING GOES BAD SHORTLY AFTER REPAIRS ARE DONE TO THE RECALLED AIRBAG.

Mileage: 56,900

CLOCK SPRING WAS CHANGED IN 2016 AND TAKATA RECALL AIRBAG WAS CHANGED IN MARCH. AFTER THE AIRBAG WAS REPLACED I HEARD CLICKING NOISES WHEN TURNING MY STEERING WHEEL AND NOW MY AIRBAG ERROR LIGHT IS ON. MY HORN DOESNT WORK AND MY BUTTONS TO CONTROL RADIO DO NOT WORK. I BROUGHT TO DEALERSHIP WHERE THE TAKATA RECALL WAS DONE AND THEY DIAGNOSED IT WITH OPEN BROKEN CLOCK SPRING AND POWER STEERING GEAR BROKEN. THEY DO NOT WANT TO TAKE RESPONISBILITY FOR THE CLOCK SPRING SINCE IT WAS CHANGED IN 2016. I HAVE MADE A CASE WITH VOLKSWAGEN AGAINST THIS PARTICULAR DEALERSHIP.

Mileage: 74,000

STEERING WHEELING CLOCK SPRING HAS FAILED FOLLOWING RECALL REPAIR, VOLKSWAGEN REFUSES TO COVER, QUOTED ME $1,500.00

Mileage: 104,000

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHILE DRIVING 30 MPH, THERE WAS AN ABNORMAL SCRAPING NOISE. ALSO, THE AIR BAG INDICATOR ILLUMINATED AND THE HORN FAILED TO SOUND. THE VEHICLE WAS TAKEN TO NIELLO VOLKSWAGEN (2701 ARDEN WAY, SACRAMENTO, CA 95825) WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE REPAIRS WERE PREVIOUSLY COMPLETED; THEREFORE, NO FURTHER ASSISTANCE WOULD BE PROVIDED. THE FAILURE MILEAGE WAS 47,789. *JS *TT

Mileage: 47,789

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHEN THE VEHICLE WAS STARTED, THE AIR BAG INDICATOR ILLUMINATED AND THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO ONTARIO VOLKSWAGEN (701 SOUTH KETTERING DR, ONTARIO, CA, 91761) WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING WAS OUT OF WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. *TT CARFAX NOT ABLE TO DISPLAY VIN RECORDS UPDATED 9/26/18*JB

Mileage: 80,000

GOT A RECALL ON CLOCK SPRING IN 2016 HAD IT REPAIRED. WENT OUT AND LIGHT IS NOW ON. TOLD I HAVE TO REPLACE THE WHOLE CLOCK SPRING FOR OVER $500. I WAS TOLD IT HAPPENS, BUT I JUST SAW THAT THERE IS AN INVESTIGATION. DEALER TOLD ME THAT I AM RESPONSIBLE.

HAD A CLOCKSPRING FAILURE IN 2012 PASSAT, CAUSING AIR BAG WARNING LIGHT, AND FAILURE OF ALL STEERING WHEEL CONTROLS. HAVE NOTED RECALL FOR THIS ITEM FOR CARS PRODUCED JUST PRIOR TO MINE BASED ON VIN SEQUENCE. VW APPARENTLY DID NOT CORRECT THE ISSUE IN PRODUCTION BECAUSE I HAVE HAD THE EXACT ISSUE COVERED IN THE RECALL, YET MY CAR IS NOT COVERED. COST WAS OVER $600 FOR REPAIR. THE RECALL SHOULD BE EXPANDED BASED ON THESE FAILURES AND WHAT I HAVE SEEN ON REPEAT FAILURES AFTER THE RECALL WAS DONE ON MANY CARS. IT SHOULD BE OBVIOUS THAT THEIR INITIAL FIX IS NOT A TRUE FIX FOR THE ISSUE.

Mileage: 65,000

CLOCK SPRING FAILURE AFTER RECALL SERVICE WAS PERFORMED. 2-8-2018 - UPON STARTING TO DRIVE WHEN I TURNED THE STEERING WHEEL I HEARD A SCRAPING SOUND IN THE STEERING COLUMN AND THEN THE AIR BAG LIGHT CAME ON INDICATING AIR BAG NOT WORKING, ALL CONTROL SWITCHES ON THE STEERING WHEEL AND HORN WAS NOT WORKING. I HAD THE RECALL FOR THE PROTECTIVE COVER OVER THE STEERING WHEEL CLOCK SPRING INSTALLED AT THE VW DEALER IN MARCH 2016. VW DEALER AND THE CORPORATE CUSTOMER SERVICE TELL ME THE REPLACEMENT OF THE CLOCK SPRING IS NOT A WARRANTY ISSUE SINCE THE RECALL WAS PERFORMED OVER 12 MONTHS AGO. IT'S OBVIOUS TO ME THAT THE COVER RECALL FIX WAS NOT THE CORRECT FIX AND POSSIBLY CAUSED THE PROBLEM I NOW HAVE WITH THE CAR. SINCE VW KNEW THERE WAS A RE-DESIGN OF THE CLOCK SPRING TO CORRECT A DESIGN FLAW THE COVER RECALL SHOULD HAVE BEEN TO AUTOMATICALLY REPLACE THE CLOCK SPRING WITH THE IMPROVED DESIGN. I'M BEING TOLD I'LL HAVE TO PAY $500 TO MAKE THE REPAIR WHICH I FIND VERY UNFAIR IN LIGHT OF THE RE-DESIGN FOR THE PART OR THE POSSIBILITY THE RECALL REPAIR WAS NOT CORRECT AND MAY BE THE CAUSE OF THE PROBELM NOW.

Mileage: 70,900

IN 2016 MY CLOCK SPRING BROKE AND WAS REPLACED AS PART OF THE 2015 CLOCK SPRING RECALL. IN JANUARY 2018 MY CLOCK SPRING WENT OUT AGAIN. I CURRENTLY HAVE AN AIRBAG LIGHT ON, THE HORN IS NOT WORKING, AND ALL CONTROLS ON THE STEERING WHEEL DO NOT WORK. THE CLOCK SPRING THAT WAS REPLACED AS PART OF THE RECALL HAS FAILED AND VW REFUSES TO PAY FOR A REPLACEMENT. THANK YOU

CLOCK SPRING FAILURE AGAIN AFTER RECALL WAS DONE

Mileage: 97,000

I WAS PART OF A RECALL TO REPLACE THE CLOCK SPRING ON THE STEERING WHEEL. I DID NOT HAVE A PROBLEM BEFORE, NOW ABOUT THREE MONTH AFTER WE HAD IT DONE THE STEERING WHEEL ELECTRONICS DO NOT WORK AND THE AIRBAG LIGHT IS ON. ALSO ABOUT THE SAME TIME AS THE PREVIOUS PROBLEMS STARTED I NOTICED THE AIR IS NOT BLOWING AS MUCH ON THE PASSENGER SIDE. IT IS ALSO BLOWING COLD WHEN WE ARE CALLING FOR HEAT.

Mileage: 123,000

WHEN BACKING OUT OF MY DRIVEWAY, I HEARD A LOUD POP COME FROM THE STEERING WHEEL COLUMN. IMMEDIATELY FOLLOWING, AN ALARM CAME UP FOR "AIRBAG ERROR". ALSO, ALL OTHER FUNCTIONALITY ON MY STEERING WHEEL WAS DISABLED, INCLUDING THE BLUETOOTH ACCESS, RADIO BUTTONS, ETC. I CONTACTED MY VW DEALERSHIP (BOUCHER VW IN RACINE, WI) AND THEY STATED THAT THE ISSUE WAS THE AIRBAG CLOCK SPRING AND THAT THE AIR BAG IS NOT FUNCTIONAL IF THIS ALARM IS ACTIVE. I ASKED IF THIS WAS COVERED AS A PART OF THE RECALL (I BELIEVE THE RECALL NUMBER IS 15V-483) AND THEY STATED IT WAS NOT AND THAT THE ESTIMATE FOR THE REPAIR WOULD BE APPROXIMATELY $550. I ASKED WHY THIS WAS NOT COVERED AS A PART OF THE RECALL BUT WAS NOT PROVIDED AN EXPLANATION. I WILL FOLLOW UP WITH THIS QUESTION WHEN I TAKE THE CAR IN FOR SERVICE IN THE NEXT FEW DAYS.

Mileage: 88,000

TAKATA RECALL SAW NO EVIDENCE OF AIRBAG ISSUES PRIOR TO TAKATA AIRBAG CORRECTION GOING DONE BY DEALER. MONTHS LATER, THE AIRBAG LIGHT IS ON AND ELECTRONIC CONTROLS IN STEERING WHEEL NOT FUNCTIONING. NOTICED THE LIGHT COME ON WHILE IN MY DRIVEWAY

Mileage: 110,000

CLOCK SPRING BROKE AGAIN ON 2012 PASSAT, VW REFUSES TO FIX STATING IT WAS OUT OF THE SPARE PART WARRANTY WHEN THE FIRST RECALL WAS COMPLETED. AIR BAG LIGHT IS ON, STEERING WHEEL CONTROLS DO NOT WORK, AND FRONT DRIVER AIRBAG PROBABLY WON'T GO IF I AM IN A CRASH. VW IS PUTTING MY LIFE AT RISK BECAUSE THEY DO NOT WANT TO FOOT THE BILL FOR A BAD PART IN THEIR VEHICLES.

Mileage: 44,000

THERE WAS A RECALL ON THE 2012 PASSAT ON 8/4/15 FOR THE AIRBAG CLOCK SPRING, WHICH PROVIDES POWER TO THE AIRBAG. THE RECALLED PART WAS REPLACED ON OUR VEHICLE IN JAN. 2016, IT WENT OUT AGAIN IN DEC. 2017 AND NOW THE MANUFACTURER SAYS IT IS NOT COVERED AS THE PART IS ONLY WARRANTIED FOR 1 YEAR. REALLY?? YOU REPLACED ONE JUNK PART WITH ANOTHER ONE AND NOW WON'T STAND BEHIND IT. WHAT HAPPENS WHEN THERE IS AN ACCIDENT AND THE AIRBAG DOESN'T DEPLOY WHILE MY 17 YEAR OLD DAUGHTER IS DRIVING THE CAR. REALLY SAD WAY OF DOING BUSINESS, THIS REPAIR SHOULD BE COVERED BY THE MANUFACTURER NO QUESTIONS ASKED.

Mileage: 88,000

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE HORN WAS OPERABLE. THE VEHICLE WAS TAKEN TO AUTOBARN VOLKSWAGEN OF MT. PROSPECT (333 W RAND RD, MT PROSPECT, IL 60056 (847) 392-6300) WHERE IT WAS DIAGNOSED WITH A FRACTURED CLOCK SPRING THAT NEEDED REPLACEMENT. THE CONTACT STATED THAT THE DEALER ORDERED THE PARTS WHILE AWAITING REPAIRS. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS), BUT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL OR WARRANTY FOR THE CLOCK SPRING. THE FAILURE MILEAGE WAS APPROXIMATELY 45,300.

Mileage: 45,300

TWICE THE CLOCK SPRING HAS BROKEN AND HAD TO BE REPLACED. MY VEHICLE WAS NOT IDENTIFIED UNDER THE 2015 CLOCK SPRING RECALL. I BOUGHT THE VEHICLE NEW, FIRST REPLACEMENT AT APPROX 60,000 MILES IN DECEMBER 2014, SECOND REPLACEMENT AT 119,000 MILES TODAY. THE VEHICLE IS LESS THAN 6 YEARS OLD. 5 TIMES (INCLUDING CLOCK SPRING REPAIR) I HAVE TAKEN THE VEHICLE IN FOR REPAIR DUE TO WARNING LIGHT INDICATORS

Mileage: 65,000

TAKATA RECALL. I HAD THE AIRBAG REPAIR DONE UNDER THE ORIGINAL RECALL. THE REPAIR FAILED CAUSING THE AIR BAG WARNING LIGHT TO ILLUMINATE AND ALL OF THE DEVICE CONTROLS ON THE STEERING WHEEL TO STOP WORKING, SO I BROUGHT IT TO THE VW DEALER TO HAVE IT REPAIRED AND WAS TOLD THAT IT WAS NOT COVERED BY THE ORIGINAL RECALL AND THE REPAIR COST ME OVER $500. I DID CONTACT VW DIRECTLY AS DID THE SERVICE REPRESENTATIVE AT THE DEALERSHIP THAT DID THE REPAIR...WE WERE BOTH TOLD THAT THE REPAIR WAS NOT COVERED.

Mileage: 118,000

TAKATA RECALL NOT REPAIRED

RECALL WAS ISSUED FEB 2016, DEALER SAYS NO PARTS ARE AVAILABLE TO REPAIR. CAR IS POTENTIALLY DANGEROUS!

TAKATA RECALL: I PHONED VW CUSTOMER CARE ON 08/10/2016 REQUESTING A RECALL LETTER BUT NEVER RECEIVED IT. I REPORTED THIS TO JONATHAN BRADLEY/HALLMARK VW USED CAR SALESMAN. I REPORTED TO GOSSETT VW SERVICE AGENT JEFF WHO SAID MY RECALL DATE WAS 09/30/2017. 08/25/2017 AIRBAG WARNING LIGHT FLASHED THIS ONE TIME. THE LOW TIRE INDICATOR CAME ON 09/13/2017 SO I DROVE TO GOSSETT TO HAVE MY TIRES INFLATED. THE TECHNICIAN DID NOT RE-SET THE INDICATOR IN THE GLOVE COMPARTMENT PER JENNIFER OSBOURN/SERVIDE AGENT AS IT WAS LOCKED. WHEN I DROVE THE CAR AGAIN ON 09/16/17 THE ABS, TRACTION CONTROL, SEAT BELT PRETENSIOR & LOW TIRE INDICATOR LIGHT ILLUMINATED. GOT APPOINTMENT ON 09/22/17 TO HAVE THEIR WORK INSPECTED. I ALSO ASKED FOR AUTHORIZATION TO REPAIR THE TAKATA AIRBAG. ON 09/22/17 GOSSETT REFUSED TO TOUCH THE CAR UNLESS I PAID THEM $140.00 DIAGNOSTIC FEE. FOLLOWING THE DIAGNOSTIC I WAS TOLD IT WOULD COST ANOTHER $140.00 TO CLEAN DIRT FROM THE SHORT TO THE PASSENGER SEAT SENSOR. NO PROBLEMS EXISTED PRIOR TO THE 09/13/ VISIT TO INFLATE THE TIRES. TOTAL PAID WAS $340.41. FOLLOWING THIS VISIT THE RE-SET IS INOPERABLE, THE LOW TIRE INDICATOR, SEAT BELT, AIRBAG AND TRACTION CONTROL LIGHTS COME ON AND OFF EACH TIME THE VEHICLE IS TURNED ON AND FLASH IN AND OUT DURING DRIVING. THE ESP/ABS LIGHT IN THE MIDDLE PANEL ON THE DASH COMES ON, THE FUEL FILLER FLAP DOOR IS MALFUNCTIONING IN THE REVERSE ORDER FOR THIS YEAR VEHICLE, ERROR AIRBAG AND ERROR ESP/ABS WARNINGS COME ON. ON 09/22/17 MY VEHICLE WAS RETURNED WITH BROKEN OFF PART # VW 8E038813348E>ABS< FRONT PASSENGER FLOOR. REPORTED VIA MAIL TOAL GOSSETT/CEO, VW CUSTOMER CARE LIVE CHAT, TELEPHONE TO JENNIFER OSBORN/SERVICE AGENT, DWAYNE HILL/SERVICE MANAGER GOSSETT GERMANTOWN. TUESDAY, 10/17/I RECEIVED A CALL FROM JASON TRIPP BUT HAVE NOT BEEN ABLE TO MAKE CONTACT WITH HIM TO DATE.

Mileage: 38,400

TAKATA RECALL. PURCHASED A 2012 VW PASSAT ON 08/07/2015. WAS NOT AWARE OF THE RECALL UNTIL THE SALESMAN MADE A FOLLOW-UP COURTESY CALL TO ME ON 08/08/2016. HE WAS ADVISED I NEVER RECEIVED A LETTER. I PHONED VW CUSTOMER CARE, VERIFIED MY ADDRESS AND REQUESTED A LETTER FROM THEM AFTER RENEWING MY REGISTRATION BUT NEVER RECEIVED A RECALL LETTER TO THIS DAY. AUGUST 25, 2017 THE AIRBAG WARNING LIGHT CAME ON. SEPTEMBER 13, 2017 THE LOW TIRE INDICATOR LIGHT CAME ON. I TOOK MY VEHICLE TO GOSSETT VW, HAD THE TIRES INFLATED AND WHEN I DROVE THE VEHICLE TWO DAYS LATER THE ABS/TRACTION CONTROL/TIRE PRESSURE/ AND SEATBELT LIGHTS WERE CONTINUALLY FLASHING. I SPOKE TO AN ADVOCATE VIA CHAT ON VW'S SEB SITE. SHE AUTHORIZED THE AIRBAG REPAIR ON 09/22/2017. I PAID APPROXIMATELY $341.00 TO RESOLVE THE PROBLEM WITH THE WARNING LIGHTS BUT TO DATE, 09/27/2017 THE PROBLEM PERSISTS. THE DEALERSHIP DID NOT RESPOND TO MY COMPLAINT AND THE FILE WAS CLOSED ON 09/25/2017. I PHONED CUSTOMER CARE EARLIER TODAY, WEDNESDAY, 09/27/2017 AND REOPENED THE CASE. MY VEHICLE ONLY HAD 38,415 MILES ON IT. THE REPAIR REPORT ACCORDING TO SERVICE AGENT J.O. CLAIMED THEY FOUND A SHORT TO THE PASSENGER OCCUPANT SENSOR CAUSING THE ABS LIGHT, TIRE LIGHT, AND TRACTION LIGHT. CORRECTION: REPAIRED SHORT AND CLEANED RIGHT REAR SPEED SENSOR AND BEARING. ON 09/22, THE BOTTOM DRIVER TAKATA AIRBAG WAS PERFORMED. NOT ONLY ARE THE SAME LIGHTS ALARMING EACH TIME I TURN ON THE VEHICLE, BUT THIS MORNING THE ESP ERROR LIGHT FLASHED. VW CUSTOMER CARE WAS ADVISED AND REOPENED THE COMPLAINT. FOLLOWING THE SERVICE VISIT I DISCOVERED A BROKEN PART WITH VW # 8E0.881.348.E ON THE RIGHT FLOOR MAT OF THE CAR. THIS IS ALARMING. I WAS ADVISED AN ADVOCATE FROM VW CORPORATE SHOULD BE CALLING ME IN RESPONSE TO THIS HORRIFIC ORDEAL. THESE INCIDENCES OCCURRED 2 WEEKS AFTER THE CERTIFIED PRE- OWNED WARRANTY EXPIRED. NEVER HAD ANY PROBLEMS WITH THE VEHICLE BEFORE THIS. I AM A SENIOR CITIZEN WHO IS EXTREMELY ALARMED WITH THIS MATTER.

Mileage: 38,415

TAKATA RECALL. PURCHASED A 2012 VW PASSAT ON 08/07/2015. WAS NOT AWARE OF THE RECALL UNTIL THE SALESMAN MADE A FOLLOW-UP COURTESY CALL TO ME ON 08/08/2016. HE WAS ADVISED I NEVER RECEIVED A LETTER. I PHONED VW CUSTOMER CARE, VERIFIED MY ADDRESS AND REQUESTED A LETTER FROM THEM AFTER RENEWING MY REGISTRATION BUT NEVER RECEIVED A RECALL LETTER TO THIS DAY. AUGUST 25, 2017 THE AIRBAG WARNING LIGHT CAME ON. SEPTEMBER 13, 2017 THE LOW TIRE INDICATOR LIGHT CAME ON. I TOOK MY VEHICLE TO GOSSETT VW, HAD THE TIRES INFLATED AND WHEN I DROVE THE VEHICLE TWO DAYS LATER THE ABS/TRACTION CONTROL/TIRE PRESSURE/ AND SEATBELT LIGHTS WERE CONTINUALLY FLASHING. I SPOKE TO AN ADVOCATE VIA CHAT ON VW'S SEB SITE. SHE AUTHORIZED THE AIRBAG REPAIR ON 09/22/2017. I PAID APPROXIMATELY $341.00 TO RESOLVE THE PROBLEM WITH THE WARNING LIGHTS BUT TO DATE, 09/27/2017 THE PROBLEM PERSISTS. THE DEALERSHIP DID NOT RESPOND TO MY COMPLAINT AND THE FILE WAS CLOSED ON 09/25/2017. I PHONED CUSTOMER CARE EARLIER TODAY, WEDNESDAY, 09/27/2017 AND REOPENED THE CASE. MY VEHICLE ONLY HAD 38,415 MILES ON IT. THE REPAIR REPORT ACCORDING TO SERVICE AGENT J.O. CLAIMED THEY FOUND A SHORT TO THE PASSENGER OCCUPANT SENSOR CAUSING THE ABS LIGHT, TIRE LIGHT, AND TRACTION LIGHT. CORRECTION: REPAIRED SHORT AND CLEANED RIGHT REAR SPEED SENSOR AND BEARING. ON 09/22, THE BOTTOM DRIVER TAKATA AIRBAG WAS PERFORMED. NOT ONLY ARE THE SAME LIGHTS ALARMING EACH TIME I TURN ON THE VEHICLE, BUT THIS MORNING THE ESP ERROR LIGHT FLASHED. VW CUSTOMER CARE WAS ADVISED AND REOPENED THE COMPLAINT. FOLLOWING THE SERVICE VISIT I DISCOVERED A BROKEN PART WITH VW # 8E0.881.348.E ON THE RIGHT FLOOR MAT OF THE CAR. THIS IS ALARMING. I WAS ADVISED AN ADVOCATE FROM VW CORPORATE SHOULD BE CALLING ME IN RESPONSE TO THIS HORRIFIC ORDEAL. THESE INCIDENCES OCCURRED 2 WEEKS AFTER THE CERTIFIED PRE- OWNED WARRANTY EXPIRED. NEVER HAD ANY PROBLEMS WITH THE VEHICLE BEFORE THIS. I AM A SENIOR CITIZEN WHO IS EXTREMELY ALARMED WITH THIS MATTER.

Mileage: 38,415

CLOCK SPRING ON MY VEHICLE BROKE FOR A SECOND TIME DISABLING MY HORN AND STEERING WHEEL CONTROLS. MY AIRBAG LIGHT IS ALSO ON. NOT ONLY IS THIS A COSTLY FIX, BUT MY SAFETY IS IN JEOPARDY AGAIN DUE TO A PART THAT IS WIDELY KNOWN TO BE DEFECTIVE FOR YEARS. FOR SOME REASON MY CAR IS NOT INCLUDED IN THIS VOLUNTARY RECALL AND IT IS VERY UPSETTING. PLEASE INCLUDE THIS VIN IN YOUR RECALL OR EVEN THE DEFECTIVE REPLACEMENTS. I DON'T WANT TO DIE OVER A CAR PART.

Mileage: 125,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE CONTACT WAS UNABLE TO GET THE RECALL COMPLETED DUE TO UNREASONABLE SCHEDULING FROM THE DEALER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JOE HOLLAND VOLKSWAGEN (150 MACCORKLE AVE SW, SOUTH CHARLESTON, WV) WAS CONTACTED AND WAS UNWILLING TO ACCOMMODATE THE CONTACT. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY WOULD GIVE THE CONTACT A CALL ON MONDAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED.

TL* THE CONTACT OWNED A 2012 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE DRIVER'S SIDE DOOR BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED UNDER CASE NUMBER: 092006317. THE CONTACT SUSTAINED INJURIES TO THE BACK, LEFT SHOULDER, LEFT ELBOW, AND LEFT KNEE. MEDICAL ATTENTION WAS NOT REQUIRED AT THE TIME; HOWEVER, THE CONTACT ENTERED PHYSICAL THERAPY FOR THE PAIN FROM THE INJURIES THREE WEEKS LATER. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. A DEALER WAS NOT CONTACTED ABOUT THE CRASH. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED CASE NUMBER: 171482409. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.

Mileage: 109,000

WHILE DRIVING ON THE CITY STREETS, I HEARD A POP LIKE A FUSE WENT OUT. I NOTICED MY HORN DID NOT WORK, THE FUNCTIONS ON THE STEERING WHEEL ARE NOT OPERABLE AND MY AIR LIGHT CAME ON. THIS HAPPENED PRIOR ON 9/16/2014 WHICH THE CLOCK SPRING WAS REPLACED.

Mileage: 10,021

TAKATA RECALL - RECEIVED MY LETTER OF RECALL ON TAKATA AIR BAGS IN APRIL 2016 STILL NO REPAIRS DONE, SCARY TO DRIVE A SUICIDE CAR DAY IN AND DAY OUT, I'M A WIDOW, ON A FIXED INCOME AND CAN'T AFFORD ANOTHER CAR, PLEASE HELP! THANK YOU...

TAKATA RECALL RECEIVED A LETTER APRIL 2016, HEARING NOW THEY ARE NOT FIXING THIS ISSUE, WHILE 16 PEOPLE HAVE BEEN KILLED OR 180 INJURED - DUE TO EXPLODING WITH SO MUCH FORCE AND SPEW SHRAPNEL INTO DRIVER AND PASSENGERS, IT'S LIKE DRIVING A SUICIDE CAR EVERY DAY, SCARY! I'M A WIDOW, ON A FIXED INCOME AFRAID TO DRIVE MY CAR, WHICH IS ALL I RELY ON NOW TO GET AROUND.

TAKATA RECALL IT HAS BEEN A LONG TIME SINCE THE RECALL AND REPLACEMENT PART IS STILL NOT OFFERED. I AM CONCERNED FOR THE SAFETY OF MY FAMILY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (BURDICK VOLKSWAGEN 5885 CIR DRIVE E #305B, CICERO, NY 13039) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/01/17*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS

TAKATA RECALL IT HAS BEEN OVER A YEAR SINCE BEING NOTIFIED ABOUT THE TAKATA AIRBAG RECALL FOR OUR 2012 VOLKSWAGEN PASSAT. THE LETTER FROM VOLKSWAGEN NOTIFYING US OF AN IMPORTANT SAFETY RECALL WAS DATED APRIL 2016. THIS SAFETY RECALL HAS AFFECTED OUR USE OF THE VEHICLE SINCE WE DO NOT WANT TO DRIVE A VEHICLE THAT HAS AN OUTSTANDING SAFETY RECALL. IT HAS ALSO AFFECTED RESALE OF THE VEHICLE SINCE WE DO NOT WANT TO SELL A VEHICLE THAT HAS A SAFETY ISSUE. DO WE HAVE TO WAIT FOR AN ACCIDENT, INJURY, OR EVEN DEATH BEFORE SOMETHING IS DONE?

TAKATA RECALL I WAS INFORMED OF THIS RECALL OVER A YEAR AGO & STILL NOTHING HAS BEEN DONE TO FIX THIS PROBLEM

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED VOLKSWAGEN OF ORANGE PARK (7220 BLANDING BLVD, JACKSONVILLE, FL 32244 (855) 758-7110) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. AT THE TIME OF INSPECTION, THE DEALER INFORMED THE CONTACT THAT THE VEHICLE HAD NO AIR BAGS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I HAD TAKEN MY CAR TO GET THE SPRING WIRE REPLACED BACK WHEN THE RECALL CAME OUT. I WASNT HAVING ANY TROUBLE WITH IT THEN. THEY FIXED IT WITH WHAT I ASSUME WAS A FAULTY SPRING WIRE. SO NOW ALL MY COMPONENTS ON MY STEERING WHEEL DO NOT WORK, MY HORN DOES NOT WORK AND MY AIRBAG LIGHT IS ON WITH IT READING AIRBAG ERROR. I HAVE LOOKED IT UP AND IT SAYS FAULTY SPRING WIRE, WHICH IS WEIRD BECAUSE I THOUGHT THEY REPLACED IT WITH A GOOD PART AND NOW BECAUSE IVE ALREADY GOTTEN THE RECAL DONE THEY WONT DO IT AGAIN UNDER RECALL.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE CONTACT CALLED THE WOODLAND VOLKSWAGEN DEALER WHO INFORMED THE CONTACT THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL. AS OF 6/26/17, I HAVE NOT RECEIVED A SECOND RECALL LETTER TO INFORM ME WHEN TO TAKE THE CAR IN. AFTER CALLING THE DEALERSHIP, I STILL HAVE NO IDEA WHEN THE AIRBAG WILL BE REPLACED. IS THERE A CLASS ACTION SUITE IN PROCESS REGARD THE TAKATA RECALL?

TAKATA RECALL: I HAVE BEEN TRYING TO GET MY RECALL FIXED BY THE DEALER AND I HAVE BEEN WAITING A FEW MONTHS NOW AND STILL HAVE NOT BEEN ABLE TO MAKE AN APPOINTMENT WITH THE DEALERSHIP. THEY HAVE ME ON A WAITING LIST BUT I AM TIRED OF WAITING. I WANT THE RECALL PROBLEM FIXED. I DO NOT FEEL COMFORTABLE DRIVING A CAR THAT HAS A HAZARDOUS ISSUE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO HARPER VOLKSWAGEN (9901 KINGSTON PIKE, KNOXVILLE, TN 37922) WHO STATED THAT PARTS WERE NOT AVAILABLE AND TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT PARTS WERE NOT AVAILABLE AND THE CONTACT WOULD BE NOTIFIED WHEN PARTS BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL I HAVE BEEN UNABLE TO GET A RECALL REPAIRED DESPITE MY REPEATED EFFORTS AND CONTACT WITH VW CUSTOMER CARE. I AM IN THE MILITARY AND CURRENT RESIDE IN ITALY. VW DEALERS HAVE REFUSED TO REPAIR THIS RECALL AND THE RESPONSE FROM VW IS THAT THEY CAN'T HELP UNTIL THE CAR IS RETURNED TO THE US. UNACCEPTABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO #1 COCHRAN VOLKSWAGEN OF SOUTH HILLS (2755 W LIBERTY AVE, PITTSBURGH, PA 15216) WHO STATED THAT THEY WERE WAITING FOR REPAIR PARTS AND INFORMED THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND ADVISED THE CONTACT TO SPEAK WITH THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL I HAVE HAD THIS RECALL FOR MORE THAN A YEAR AND NOBODY AT VOLKSWAGON WILL GIVE ME ANY INFO. HONDA HAS FIXED ALL THEIR TAKATA AIRBAGS. I AM TIRED OF WAITING. I COULD BE KILLED!!!!

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL, THIS HAS BEEN A ISSUE WITH MY CAR, ITS ALMOST 2 YEARS, I WENT TO THE DEALER AND THEY REQUESTED MY A RECALL NOTE FROM. I NEED THIS ISSUE TO BE FIX FOR MY CAR.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS). THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED ON 4/21/17 AND PROVIDED CASE NUMBER: 170367528. THE CONTACT WAS INFORMED BY THE MANUFACTURER REPRESENTATIVE THAT NHTSA CONTROLS THE REGULATION OF THE RECALL AND THEY NEEDED TO CONTACT NHTSA IN ORDER TO GET THE AIR BAGS REPLACED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE.

TAKATA RECALL RECALL DATE IS FEBRUARY 9, 2016 YET THERE IS NO REMEDY YET FROM VOLKSWAGEN. THNO INCIDENT OCCURED BUT THIS POSES A SERIOUS RISK AS FOLLOWS SHOULD AN INCIDENT OCCUR: "IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, WHICH MAY RESULT IN SERIOUS INJURY OR DEATH TO VEHICLE OCCUPANTS."

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT ATTEMPTED TO CONTACT THE MANUFACTURER BUT COULD NOT REACH ANYONE. THE DEALER STATED THAT THERE WERE NO PARTS AVAILABLE FOR AT LEAST TWO MONTHS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA AIRBAG RECALL INCOMPLETE STILL WAITING FOR REPAIR/REPLACEMENT

TAKATA RECALL HELLO, I HAVE BEEN CONTACTING VW FOR A WHILE NOW TO REPAIR MY AIRBAGS. I DO NOT FEEL SAFE DRIVING MY CAR. I RECEIVED THE FIRST NOTICE THAT THE AIRBAGS WERE UNDER RECALL, BUT NOTIFIED THAT THERE WAS NOTHING THEY CAN DO ABOUT IT. I ASKED FOR A LOANER CAR AND I WAS REJECTED. I ALSO ASKED FOR VW TO BUY BACK MY VEHICLE AND I WAS ALSO REJECTED. IN MARCH 2017, I RECEIVED AN ANOTHER NOTICE ASKING ME TO SCHEDULE AN APPOINTMENT WITH MY DEALER TO HAVE THE ISSUE FIXED ASAP. I CALLED TO SCHEDULE AN APPOINTMENT AND I WAS NOTIFIED THAT THEY DO NOT HAVE PARTS IN STOCK AND THEY CANNOT SCHEDULE AN APPOINTMENT FOR ME. I CALLED VW BACK AND TOLD THEM ABOUT MY CONCERN, I DO NOT FEEL SAFE DRIVING MY CAR AND I CANNOT SELL IT BECAUSE NO ONE WANTS TO PURCHASE IT DUE TO THE SAFETY CONCERNS ABOUT THE VEHICLE. VW TOLD ME THAT THERE IS NOTHING THEY CAN DO TO HELP. NO LOANER CAR AND NO REPURCHASE. I ASKED WHAT SHOULD I DO SINCE AN 18 YEAR OLD DRIVES THIS CAR AND YOU ARE STATING THAT IT IS NOT SAFE TO DRIVE, THE RESPONSE WAS, GIVE US A CALL IF ANYTHING HAPPENS. THEY PRETTY MUCH SAID THAT EVERYTHING IS IN ACCORDANCE TO NHTSA GUIDELINE. CAN YOU PLEASE HELP ME?

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

"TAKATA RECALL" I FOUND OUT ABOUT THIS AIRBAG SAFETY ISSUE AND REACHED OUT TO VW AND SPOKE TO A CARE AGENT WHO TOLD ME THAT THERE'S NOTHING THEY WILL DO ABOUT THE ISSUE AND THIS IS THE POSITION IN WHICH THE COMPANY STANDS. I FEEL THAT THEY SHOULD BE ACCOUNTABLE FOR CHOOSING THIS VENDOR AND THAT EVERYONE DRIVING VW VEHICLE BE REIMBURSED FOR MONEY BEING SPENT ON A FINANCED VEHICLE OR VEHICLE THEY HAVE PURCHASED THAT'S BEING AFFECTED. WE BUY CARS THAT FIT OUR PERSONAL NEEDS. FAMILY SIZE, GAS SAVER ETC. WE ALREADY TAKE A RISK IN DRIVING ANYWAY SO WHY SHOULD WE BE TOLD TO WAIT UNTIL THE THE ISSUE IS RESOLVED KNOWING WHAT THE POTENTIAL OUTCOME COULD BE. IF THE SAFETY OF THE PEOPLE WERE AS HIGH AS THEY INTEND US TO BELIEVE THEN THIS ISSUE WOULD BE RESOLVED BY NOW REGARDLESS HOW MANY AFFECTED. IT ALL BOILS DOWN TO MONEY WITH THE PEOPLE BEING SECOND. I DON'T FEEL SAFE NOR DO I FEEL MY FAMILY IS SAFE DRIVING A VW VEHICLE KNOWING SUCH HAZARD EXIST. TO BE TOLD THERE'S NO ONE ELSE TO SPEAK TO AFTER YOUR CONCERN HAS BEEN REVIEWED BY A CASE MANAGER JUST WON'T DO. THIS ISSUE NEEDS TO BE ADDRESSED NOW WHILE PEOPLE CAN AFFORD THE CONCERN. NO ONE SHOULD BE INJURED DUE TO A VEHICLE MALFUNCTION. VW AS WELL THE OTHER AUTO MAKERS NEED TO BE ACCOUNTABLE FOR THIS POOR CHOICE IN VENDOR SELECTION AND DO WHAT'S RIGHT FOR THE CONSUMERS OF THEIR PRODUCTS.

TAKATA RECALL. VOLKSWAGEN DEALER ADVISED THEY CANNOT FIX THE PROBLEM AS THEY HAVE NOT YET RECEIVED THE PROPER PARTS. I WAS ADVISED TO CALL BACK IN "3-6 MONTHS", DESPITE THE SERIOUSNESS OF THE RECALL AND THE POTENTIALLY LIFE-THREATENING RISK.

TWO OF OUR LOCAL VW DEALERS HAS INFORMED US THAT NHTSA IS CONTROLLING THE ALLOTMENT NUMBER DISTRIBUTION OF REPLACEMENT AIRBAGS. ONE DEALER INFORMED MY HUSBAND 3 - 4 A MONTH ARE BEING ISSUED. A SECOND DEALER TOLD ME 5 A MONTH ARE BEING ALLOTTED. MY HUSBAND & I BOTH CALLED VW 248-754-5000. TWO CONSECUTIVE DAYS TO CUSTOMER SERVICE WE WERE TOLD THAT NHTSA WAS CONTROLLING THE DISTRIBUTION NUMBER AKA ALLOTMENT NUMBER OF REPLACEMENT AIRBAGS PER DEALER. I WAS DENIED THE RIGHT TO SPEAK TO UPPER LEVEL LEADERSHIP AT VW. WE SPOKE TO LIBBY AND CORY. WE ARE IN HOUSTON AREA 3 MILLION PLUS POPULATION. WE WERE ALSO INSTRUCTED BY DEALER THAT WE NEEDED TO MAKE AN APPOINTMENT TO BRING OUR CAR IN FOR AIRBAG INSPECTION AND PART VERIFICATION WHICH INVOLVED DISMANTLING OUR VEHICLE TO CHECK IF REPLACEMENT WAS NECESSARY AND IF SO WE WOULD BE PLACED ON A LIST WHICH WE MAY OR MAY NOT BE CALLED THAT AIRBAGS SHOWING STRESS WOULD BE REPLACED. THE OTHER DEALER TOLD MY HUSBAND NO AIRBAGS IN HOUSE AND ONLY 3-4 A MONTH WERE BEING ALLOTTED. VW STATES ONLY VIN, MAKE AND MODEL NUMBER ARE NECESSARY FOR REPLACEMENT. IN OUR CASE 2012 PASSAT IS IN QUESTION. VW HAD NO PROBLEM WITH THE DISMANTLING AND SELECTIVE, PRIORITY REPLACEMENT OF AIRBAGS. IS IT TRUE THAT DEALERS IN HOUSTON AREA ARE BEING DISTRIBUTED A VERY LIMITED NUMBER (SINGLE DIGIT) OF REPLACEMENT AIRBAGS AT THE DIRECTION OF NHTSA IN THE HOUSTON 3 MILLION PLUS POPULATION METROPLEX? IS IT TRUE NHTSA IS CONTROLLING THE DISTRIBUTION NUMBER TO EACH DEALER? IS IT TRUE THAT ONLY AIRBAGS SHOWING STRESS WILL BE REPLACED? YOUR TIMELY RESPONSE IS REQUESTED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

REFERENCE 10967968 GIVE VW CORPORATE 800-822-8987 REQUESTING LOANER CAR DUE TO LACK AVAILABILITY OF REPLACEMENT AIRBAG. SPOKE TO RAHLONDA. I WAS DENIED A LOANER CAR DUE TO THE FACT A "NOT A STOP DRIVE ISSUED ON VEHICLE". THE SECOND & THIRD NHTSA REFERENCE NUMBER ISSUED RECEIVED EMAIL 1082444, 10967942. I WAS AGAIN DENIED THE RIGHT TO SPEAK TO CORPORATE MANAGEMENT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE DEALER AND/OR MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. ANOTHER DEALER STATED THAT THE VEHICLE WAS NOT A PRIORITY AS OF YET. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

RECALL WAS ISSUED IN SEPTEMBER OF 2015 AND ITS MARCH OF 2017! IT IS AN AIR BAG, QUITE AN IMPORTANT SAFETY FEATURE!

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE DEALER HAD NOT RESPONDED AFTER SEVERAL CALLS AND INDICATED THAT THEY WOULD FOLLOW-UP TO DETERMINE WHEN AN APPOINTMENT WOULD BE SCHEDULED. THE CONTACT HAD NOT YET RECEIVED A CALL BACK. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL - WE TOOK IT TO A VW DEALER, NEMER VW IN ALBANY, NY AND THEY SAID THERE IS NO REPAIR AVAILABLE. WE ARE STUCK WITH THE ISSUE. WE WERE TOLD TO SELL THE CAR PRIVATELY.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL - STILL WAITING ON VW TO REPLACE THE AIRBAG IN MY VEHICLE. I HAVE BEEN TOLD TO JUST CONTINUE ON DRIVING AND NOT TO WORRY ABOUT IT, THAT THEY WILL GET TO ME WHEN THEY GET TO ME. IT IS NOW OVER A FULL YEAR LATER AND NO SOLUTION.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

VW IS UNABLE TO REPLACE THE RECALL, AND I AM CONCERNED WITH MY SAFETY WHILE DRIVING. I HAVE BEEN VERY PATIENT WITH THE RECALL, BUT WE ARE GOING INTO A YEAR NOW. I HAVE PUT OFF MAKING ROAD TRIPS IN MY CAR AND THIS IS BEYOND FRUSTRATING.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE.

"TAKATA RECALL" MY VEHICLE'S DRIVER AIRBAG INFLATOR NEEDS TO BE REPLACED AS PART OF THE RECALL. I CONTACTED A VOLKSWAGEN DEALERSHIP AND THEY STATED THAT THEY WILL NOT REPAIR MY VEHICLE UNTIL I RECEIVE THE OFFICIAL LETTER FROM VOLKSWAGEN. THEY ALSO STATED THAT GIVEN THE MAGNITUDE OF THIS PROBLEM AND HOW MANY VEHICLES NEED AIRBAGS REPLACED, THEY CANNOT TELL ME WHEN I WILL BE ABLE TO GET MY VEHICLE FIXED. THEY INDICATED THAT THEY ARE FIXING VEHICLES IN HIGH PRIORITY ZONES FIRST. HOWEVER, JUST LAST MONTH GOT AROUND TO SENDING OUT LETTERS TO ALLOW VEHICLES TO BE REPAIRED EVEN THOUGH THIS PROBLEM WAS IDENTIFIED A YEAR AGO. IT SHOULD ALSO BE NOTED THAT THE VEHICLE IS PRESENTLY REGISTERED IN A LOW PRIORITY ZONE. THE PROBLEM WITH THIS IS THAT IT WAS PURCHASED IN A HIGH PRIORITY ZONE AND WAS DRIVEN THERE FOR SEVERAL YEARS. I CAN NOT TURN THIS CAR INTO A DEALERSHIP FOR A DEALER TRADE IN AS DEALERSHIPS DO NOT ACCEPT VEHICLES WITH RECALLS. I CAN SELL IT IN THE STATE OF CO INDEPENDENTLY, HOWEVER, WHO WOULD WANT TO PURCHASE A VEHICLE WITH A RECALL ON IT, THAT HAS NO TIMELINE AVAILABLE AS TO WHEN IT CAN BE FIXED. I FEEL EXTREMELY NERVOUS WITH MY 19 YEAR OLD DAUGHTER DRIVING AROUND IN A CAR THAT COULD POTENTIALLY HARM OR WORSE KILL HER. I FIND IT UNACCEPTABLE THAT VOLKSWAGEN CAN NOT EVEN PROVIDE US WITH A DATE IN THE FUTURE THAT THEY CAN FIX THE CAR. I CAN'T EVEN TAKE IT TO A DEALERSHIP FOR A TRADE IN BECAUSE DEALERSHIPS WON'T TAKE CARS THAT HAVE RECALLS THAT HAVE NOT BEEN FIXED,

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHILE DRIVING 30 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE DEALER DIAGNOSED THAT THE CLOCK SPRING FAILED. THE VIN WAS EXCLUDED FROM THE RECALL FOR THE CLOCK SPRING. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 51,200.

Mileage: 51,200

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURE EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *CN

TAKATA RECALL IN APRIL 2016 I RECEIVED NOTICE FROM VW OF THE TAKATA RECALL. IT IS NOW FEB 2017. I HAVE HEARD NOTHING FROM ANYONE IN 10 MONTHS ABOUT THIS ISSUE. I CALLED VW AND THEY IN EFFECT SAID NOTHING IS BEING DONE YET. THEY EVEN SAID NO MANUFACTURER HAS DONE A REPAIR. YOUR SITE SAYS 10 MILLION CARS HAVE BEEN FIXED ALREADY. SOMETHING IS CERTAINLY WRONG WITH THIS LACK OF PROGRESS BY VW, ESPECIALLY FOR THIS DANGEROUS AIRBAG PROBLEM. NHTSA MUST PRESSURE VW TO GET OFF THEIR ASSES. THERE IS AT LEAST IGNORANCE, BUT MORE LIKELY LYING, AT ALL LEVELS OF VW. AFTER 10 MONTHS I BELIEVE MY CAR SHOULD BE REPAIRED. JUST BECAUSE TAKATA IS JAPANESE AND VW IS GERMAN IS NOT AN ACCEPTABLE EXCUSE. DO YOUR JOB!!

Mileage: 50,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS ISSUED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/17/17*LJ

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN COULD NOT BE DECODED TO FIND PART AVAILABILITY INFORMATION.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED THE FAILURE OF THE VEHICLE NOT STARTING WHEN PROMPTED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVEN'T BEEN ABLE TO DRIVE THE CAR FOR 1 YEAR BECAUSE THE AIRBAG IS BAD.(TAKATA AIRBAG RECALL) THE AIRBAG WAS RECALLED IN 2/2016, AND IT'S NOW 1 YEAR LATER AND I STILL HAVE NO FIX FOR IT. I REFUSE TO PUT MY KIDS IN THE CAR AND I CAN'T SELL IT UNTIL THE RECALL IS FIXED. SO I HAVE A CAR THAT I'M STILL PAYING FOR AND I CAN'T DRIVE IT SAFELY. I CALLED VW AND THEY COULDN'T OFFER ANY TIME FRAME FOR WHEN IT WOULD BE FIXED. I NEED VW TO BUY THIS FROM ME OR SOMETHING, BECAUSE I'M LOSING MONEY ON A CAR THAT I CAN'T DRIVE AND I CAN'T SELL.

Mileage: 100,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL, I WENT TO DEALER AND THEY SAID THEY DO NOT HAVE THE PARTS YET, I EVEN OFFERED TO PAY FOR THE PARTS AND THEY DID NOT WANTED TO DO IT. IT IS WEIRD BECAUSE ONE OF THEIR SALESMAN TOLD ME THAT THEY HAVE BEEN REPLACING A LOT OF AIR BAGS FOR THE CARS THEY HAVE FOR SALE, I THINK THEY ARE GETTING SAFE TO SALE THEIR STOCK FIRST AND NOT FIXING THE CARS THAT HAS BEEN ALREADY SOLD.

TAKATA RECALL CAN'T YOU MAKE THE KILLER AIRBAG REMOVABLE IF A SHOULDER-TYPE SEAT BELT AS USED IN RACE CARS IS INSTALLED?

TAKATA RECALL - I RECEIVED A NOTIFICATION FROM VW APRIL 2016 REGARDING THE SAFETY RECALL OF THE TAKATA SDI DIRVER FRONTAL AIRBAG. NHTSA:16V078. TO DATE, THIS HAS NOT BEEN RECTIFIED BY VW

RECALL FROM APRIL 2016 STILL NO PARTS AVAILABLE.

"TAKATA RECALL" THE RECALL WAS POSTED LAST YEAR IN FEB 2016 AND NO REMEDY IS AVAILABLE. WHAT IS VW WAITING FOR? SOMEONE TO DIE? WHAT WILL IT TAKE TO GET THIS PROBLEM FIXED? IN THE MEANTIME I AM DRIVING AROUND IN WITH A POTENTIALLY LIFE THREATENING AIRBAG SYSTEM THAT WAS SUPPOSED TO KEEP ME SAFE. *TR

TAKATA RECALL NO REMEDY HAS BEEN PROVIDED TO ME AND THIS IS UNACCEPTABLE, NOT TO MENTION THE VALUE OF MY CAR BEING NEGATIVELY IMPACTED DUE TO POOR ENGINEERING.

Mileage: 35,000

TAKATA RECALL - VOLKSWAGEN PASSAT 2012 - DEFECTIVE AIRBAG THIS AIRBAG RECALL DEFECT HAS BEEN OUTSTANDING ALMOST A YEAR, AND 11 PEOPLE HAVE DIED FROM THIS IN OTHER CARS, AND VOLKSWAGEN WILL NOT FIX IT OR OFFER A RENTAL OR LOANER CAR, NOR WILL THEY OFFER A BUY BACK TO ME TO HELP ME AVOID THE RISK OF DEATH WHICH COULD BE CAUSED BY THIS DEFECTIVE RECALLED AIRBAG. I WOULD LIKE TO HAVE VOLKSWAGEN PAY ME BACK THE MONEY I SPENT ON THIS CAR, SINCE THEY HAVE NOT FIXED IT AND DO NOT OFFER ANY ALTERNATIVE TRANSPORTATION, AND MY RESELL VALUE OF THIS CAR IS ALSO REDUCED BECAUSE NO ONE WANTS TO BUY A CAR WITH A RECALL THAT CAN KILL YOU THAT HAS NOT BEEN FIXED. I CALLED VW CORPORATE FOR HELP, AND THEY TOLD ME THEY COULD DO NOTHING, AND THAT I SHOULD STAY IN THE VEHICLE AND KEEP DRIVING IT DESPITE THE RISK OF DEATH. I WANT THIS FIXED, OR A LOANER/RENTAL CAR TO BE PROVIDED TO ME AT NO COST BY VOLKSWAGEN SO I DON'T HAVE TO DRIVE RISKING DEATH, OR I WANT VOLKSWAGEN TO BUY BACK MY CAR FOR FULL PRICE BECAUSE THIS IS ALL THEIR FAULT! *TR

Mileage: 40,400

TAKATA RECALL THERE HAS BEEN NO REMEDY FOR THIS ISSUE AND IT HAS BEEN NEARLY A YEAR.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA AIRBAG INFLATOR RECALL. STILL NO REMEDY HAS BEEN COMMUNICATED TO ME.

Mileage: 55,000

I WENT TO HAVE AN APPRAISAL DONE ON MY CAR AND I WAS TOLD THE DRIVER SIDE AIR BAG WAS DEFECTED, AND I DON'T FEEL SAFE DRIVING A CAR THAT COULD CAUSE HARM TO ME. (IN CASE OF EMERGENCY.) *TR

TAKATA RECALL. I RECEIVED A NOTICE IN THE MAIL ALMOST A YEAR AGO AND THE COMPANY HAS NOT SENT ME ANY INFORMATION ABOUT FIXING THIS DANGEROUS AIRBAG ISSUE. I STOPPED BY A LOCAL DEALER AND THEY SAID THEY ARE NOT AWARE OF ANY FIX COMING SOON. I THINK A YEAR SEEMS LIKE A VERY LONG TIME TO BE DRIVING ONE OF THEIR PRODUCTS THAT HAS A KNOWN ISSUE WHICH COULD ENDANGER ONE'S LIFE. WHAT DO YOU THINK? *TR

TAKATA RECALL. I CANNOT SELL MY CAR UNLESS THIS IS FIXED! I AM STUCK WITH A DANGEROUS CAR.

TAKATA RECALL. DRIVER FRONTAL AIRBAG TAKATA SDI INFLATORS - NO REMEDY AVAILABLE NO REMEDY OR REPAIR YET AVAILABLE. THIS RECALL HAS BEEN ONGOING SINCE FEBRUARY 2016, BUT THEY STILL DO NOT HAVE THE REPLACEMENT AIRBAGS AVAILABLE? I BELIEVE ITS NOW WELL PAST A TIMELY MANNER. I AM AFRAID TO DRIVE MY CAR.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/03/17*LJ UPDATED 03/16/17.*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL- WAS NOTIFIED 4/16. STILL NO REMEDY AVAILABLE. NOW AIRBAG CAUSING A MALFUNCTION AND DON'T HAVE FRONT PASSANGER AIRBAG TOO OR HORN BECAUSE OF IT. VERY UNSAFE TO DRIVE. HOW LONG DO I HAVE TO WAIT FOR THE FIX?

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA RECALL - TAKATA SDI DRIVER FRONTAL AIRBAG RECALL LETTER RECEIVED APRIL 2016 AND NOTHING DONE 8 MONTHS LATER. CAN'T GET ANSWER FROM DEALER OR ANYONE ABOUT REPAIRS NEEDED OR HOW MUCH LONGER WE HAVE TO WAIT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. THIS HAS BEEN A RECALL FOR 10 MONTHS NOW. HOW LONG DO THEY LEGALLY HAVE TO FIX THIS?

I RECEIVED A RECALL NOTICE IN THE MAIL FOR THE AIRBAG. I HAVE CALLED AND VISITED VW DEALERS AND WAS TOLD THAT THE AIRBAG REPLACEMENT ISN'T AVAILABLE AS OF YET.

TAKATA RECALL RECALL WAS ISSUED FEB 2016 AS TO THIS DATE VW HAS NOT MADE ANY REPAIRS NOR DO THEY EVEN KNOW WHEN AND IF REPAIRS ARE TO BE MADE! VW DEALER HAS NO IDEA OF WHEN ANYTHING WILL BE DONE AND SAYS THEY ARE NOT GOING TO FIX AIRBAGS!

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/03/17*LJ

TAKATA RECALL. TOLD BY DEALERSHIP REPLACEMENT MAY NOT BE AVAILABLE UN TIL THE SECOND QUARTER OF NEXT YEAR. I AM A SENIORCITIZEN AND FEARFUL OF DRIVING MY CAR. I ALSO BABYSIT MY INFANT GRANDDAUGHTER AND NEED TO HAVE HER IN MY CAR I WOULD BE DISTRAUTE IF ANYTHING WOULD HAPPEN WHILE DRIVI NG. I BELIEVE WAITING UNTIL WHO KNOWS WHEN IS UNACCEPTABLE. I AM PUTTING MY LIFE IN JEAPARDY EACH TIME I DRIVE.

"TAKATA RECALL" NOTHING HAS HAPPENED YET, BUT I'M SCARED TO DEATH EACH TIME I GET INTO MY CAR. I'M A NERVOUS WRECK. SINCE FEBRUARY 9TH WHEN I GOT THE FIRST NOTICE. WHY AM I HAVING TO PUT MY LIFE IN DANGER EACH TIME I DRIVE. THIS IS UNACCEPTABLE. WHAT CAN ANONE DO TO RECTIFY THIS PROBLEM AND IT A BIG ONE FOR THIS 76 YEAR OLD WIDOW?

TAKATA RECALL- CAR IS STILL NOT FIXED AND THERE IS A LARGE DECREASE IN VALUE.

TAKATA RECALL I'VE BEEN WAITING SINCE 2/9/2016 FOR A REPLACEMENT OF: TAKATA SDI DRIVER FRONTAL AIRBAG. THERE IS STILL NO DATE AS TO WHEN THIS WILL BE FIXED NOR ANY INDICATION OF WHAT I CAN DO KEEP MYSELF SAFE. I DRIVE THIS CAR EVERYDAY AND NEED A FIX SOON FOR THIS.

TAKATA RECALL - STILL WAITING FOR RECALL FIX, NOTHING SINCE APRIL 2016, RIDING AROUND WITH A DEATH WISH ISN'T FUNNY.

TAKATA RECALL.....DO I HAVE TO KEEP WAITING FOR A FIX?....MY FAMILY DRIVES THIS EVERYDAY AND WE HAVE BEEN WAITING FOR 6 MONTHS.....CAN I RETURN THE CAR?

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

"TAKATA RECALL" VOLKSWAGEN DOES NOT WANT TO BUY MY CAR BACK ON A TRADE IN. I WAS TOLD THE AIRBAG ISSUE HAS IMPACTED THE VALUE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. THIS RECALL IS DRAGGING ON FOREVER. I CAN'T SELL MY CAR, NOBODY WANTS IT WITH THIS RECALL. MY TEENAGE SON DRIVES IT EVERY DAY AND I'M SCARED TO DEATH THAT HE MIGHT HAVE AN ACCIDENT ONE DAY AND BE KILLED BY THE AIRBAG MEANT TO KEEP HIM SAFE. THEY NEED TO FIX MY CAR OR GIVE ME A NEW ONE TO REPLACE IT!

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA RECALL

THE DEALER SOLD ME THIS CAR SAYING THERE WAS NO REMEDY FOR THE AIRBAG PROBLEM. I SIGNED A WAIVER BUT FEEL THAT I WASN'T FULLY INFORMED OF THE DANGER, AND WOULD LIKE TO DEALER TO TAKE THE CAR BACK OR GIVE ME FULL VALUE FOR AN EXCHANGE.

Mileage: 71,000

I RECEIVED A RECALL NOTICE IN APRIL 2016 FOR TAKATA AIRBAG. I CALLED TWICE AND VISITED THE LOCAL VOLKSWAGEN DEALER BUT NO PARTS ARE AVAILABLE TO REPAIR. LOCAL DEALERSHIP CLAIM THEY HAVE NOT RECEIVED ANY STOCK FOR VOLKWAGEN SINCE THE APRIL NOTICE. PLEASE BE ADVISED.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. IN FEBRUARY 2016, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL - WE NEED TO GET THIS FIXED ASAP. THE CAR IS DANGEROUS TO DRIVE AND I CANNOT SELL IT OR TRADE IT IN BECAUSE OF THIS ISSUE.

TAKATA RECALL- THERE IS STILL NO REMEDY FOR THIS RECALL, WHICH WAS ISSUED 7 MONTHS AGO. VW SHOULD BE HEAVILY FINED FOR ENDANGERING PEOPLE'S LIVES AND MADE TO CORRECT THIS PROBLEM IMMEDIATELY. EVERY OTHER CAR MANUFACTURER HAS FIXED THIS PROBLEM.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

"TAKATA RECALL" WHAT TO DO TO REPAIR THE PROBLEM?

Mileage: 39,500

"TAKATA AIR BAG RECALL", I HAVE BEEN TRYING TO GET THE AIR BAGS IN MY TWO VW'S FOR OVER A YEAR. I AM TOLD THAT NO ONE HAS THESE PARTS. IT IS PUTTING MYSELF AND MY DAUGHTER IN DANGER. WHEN I SPEAK TO THE MANAGER HE ACKNOWLEDGES MY WORRIES BUT MINIMIZES THE RISKS. IF THEY EXPLODE MY DAUGHTER OR I COULD BE KILLED. I DON'T BELIEVE THAT THE RISKS ARE MINIMAL. I DO BELIEVE THAT THERE IS SOMETHING MORE THAT VW CAN DO, OTHER THAN OFFERING TO GIVE ME MORE ON A TRADE IN. WHEN THEY ADMIT THAT MANY OF THE CARS ON THEIR LOTS HAVE THE SAME DANGEROUS PROBLEM. VW, AND I MEAN ALL OF THEIR DEALERSHIPS SHOULD BE VERY CONCERNED THAT THIS"MINIMAL" PROBLEM WILL CAUSE SOMEONES DEATH! INSTEAD OF A CHEAP FIX THEY WILL HAVE A HUGE LAWSUIT WORTH MILLIONS OF DOLLARS. NEVER, EVER BUY A VW!!! I BOUGHT MY VW'S FROM PRESTIGE VOLKSWAGEN MELBOURNE, FLORIDA. THEY SAY THEY CAN NOT HELP ME!

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL OUR VW DEALER (SANTA MONICA VW) IS SAYING THEY STILL DO NOT HAVE A FIX FOR THE RECALL NOTICE. WE FIRST WENT INTO THE DEALER APP. 4-5 MONTHS AGO WHEN THE RECALL NOTICE CAME OUT. THE NHTSA WEB SITE SAYS WHAT THE FIX IS-WHY CAN'T THEY FIX THIS PROBLEM? I HAVE A TEENAGER THAT DRIVES THE CAR WHO, BY VIRTUE OF BEING A TEENAGER, HAS A HIGHER LIKELIHOOD OF BEING IN AN ACCIDENT WHERE A NON-FUNCTIONING AIRBAG COULD BE CATASTROPHIC. PLEASE ADVISE HOW WE CAN GET THIS REPAIRED. LIKEWISE, MY 82-YEAR OLD MOTHER-IN-LAW ([XXX]) HAS A 2012 VW CC WITH THE SAME PROBLEM. SO WE HAVE DUAL EXPOSURE IN OUR FAMILY TO THIS PROBLEM....THANK YOU, [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. I HAVE HAD NO PROBLEMS AT THIS TIME, BUT WOULD LIKE IT FIXED SOON, OR BOUGHT-BACK/TRADED-IN FOR A FAIR VALUE BY A VW DEALERSHIP.

Mileage: 39,000

TAKATA RECALL THERE HAS BEEN NO RESOLUTION AFTER CONTACTING THE VW DEALER FOR 6+ MONTHS. THEY SAY THEY DO NOT HAVE THE PARTS TO FIX THE ISSUE. IT IS UNACCEPTABLE.

TAKATA RECALL. RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE. I HAVE BEEN GETTING THIS RESPONSE SINCE FEBRUARY WITH NO FURTHER EXPLANATION

TAKATA RECALL AND HEADLAMP SOCKET RECALL.

"TAKATA RECALL" WE ARE DRIVING AROUND IN A DEATH TRAP!! WHEN ARE WE GOING TO GET THIS REPAIRED OR GIVEN ANOTHER VEHICLE TO DRIVE IN THE INTERIM?????!!!! ELECTRICAL - ANOTHER DEATH TRAP!! WHEN ARE WE GOING TO GET THIS REPAIRED OR GIVEN ANOTHER VEHICLE TO DRIVE?????!!!!! SOUNDS LIKE ANOTHER LAWSUIT!!!

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V483000 (AIR BAGS) AND 16V078000 (AIR BAGS). THE CONTACT WAS UNABLE TO SCHEDULE A REPAIR WITHIN A REASONABLE TIMEFRAME FOR SEVERAL MONTHS. THE MANUFACTURER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL TRYING TO SELL OUR VOLKSWAGON PASSAT 2012 AT OUR LOCAL CHEVY DEALER ON 8/22/2016. WAS NOTIFIED BY CHEVY DEALER THAT THE AIRBAGS ARE ON RECALL. WE HAD NO IDEA OUR AIRBAGS WERE NOT SAFE AND UNDER A RECALL. WE WERE TOLD THEY CAN NOT RE-SELL THIS CAR AND WE BASICALLY CAN ONLY RECEIVE WHOLESALE VALUE FOR IT. WE WERE NEVER NOTIFIED BY VOLKSWAGON THAT WE HAD A RECALL. CALLED LOCAL VOLKSWAGON DEALERSHIP AND THEY CANT REPLACE BECAUSE NONE ARE AVAILABLE. THIS IS NOT ACCEPTABLE!! THIS CAR IS NOT SAFE. WE NEED TO GET THE BAGS REPLACED OR VOLKSWAGON SHOULD PROVIDE A SAFE CAR FOR US TO USE UNTIL THEY CAN REPLACE THE BAGS.

Mileage: 75,000

TAKATA RECALL: VW COULD CARE LESS IF I GET KILLED. MY LEASE IS UP IN OCT 2016 AND THEY STILL WON'T FIX THIS AIRBAG BUT DOESN'T MIND ME DRIVING A PRODUCT THAT IS UNSAFE. EXECUTE THE CORPORATE HEADS SO THAT OTHERS GET THE MESSAGE.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR LIGHT ILLUMINATED AND ALL THE OTHER ELECTRONICS ON THE STEERING WHEEL WOULD NOT OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG CLOCK SPRING WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AFTER APPROXIMATELY 34,000 MILES. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. UPDATED 10/04/16*LJ *JS

Mileage: 40,000

TAKATA RECALL. I'VE KNOWN ABOUT THE RECALL SINCE FEBRUARY 2016. IT IS NOW AUGUST. THE DEALERSHIP WILL NOT GIVE ME A LONER. MY WIFE AND I DON'T FELL SAFE DRIVING THE CAR.

TAKATA RECALL. RECENTLY I SUBMITTED A REQUEST FOR REIMBURSEMENT FOR FUNDS RELATED TO THE AIRBAG RECALL. THE REQUEST WAS TURNED DOWN BY VW. THEY STATED THAT THERE HAVE BEEN NO INCIDENTS OF AIRBAG FAILURES AND SAID REPLACING THE AIRBAGS WILL BE PRECAUTIONARY. OBVIOUSLY THEY DON'T FEEL THEY NEED TO BE "TIMELY" ABOUT THIS. I FEEL THEY ARE JUST STALLING. I DID SPEND $726.40 ON AN AUTO TRAIN WHEN I FIRST HEARD ABOUT THE RECALL BECAUSE I WAS AFRAID TO DRIVE THE CAR. I FEEL VW HAS NO INTENTION TO REPAIR THE CAR.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT SATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. NO REMEDY LISTED.

Mileage: 34,000

TAKATA RECALL SPOKE WITH VW CUSTOMER ADVOCATE ASKED FOR A LOANER VEHICLE AND WAS REFUSED. WAS UNABLE TO PROVIDE ANY INFO WHEN AND IF PARTS WILL BE AVAILABLE.

TAKATA RECALL THIS RECALL WAS INITIATED IN FEBRUARY OF 2016. IT IS NOW AUGUST AND VW STILL REPORTS THAT THEY ARE NOT ABLE TO DO THE REPAIR.

SAFETY RECALL 69M9 NHTSA 16V078 REPAIR NOT YET AVAILABLE. SHOULD I WAIT TILL I GET DISFIGURED OR DIE FROM THE EXPLOSION TO SUE VW. THIS IS SO MUCH MORE URGENT THAN AIR POLUTION FORGERY CASE. I LIVE IN CA WHERE IT GETS VERY HOT. SHOULD I GET AIRBAG REMOVED TO AVOID RISK OF EXPLOSION. I PURCHASED THIS CAR USED A YEAR AGO.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 16V171000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL...VW SAYS THEY DON'T HAVE THE PART TO FIX THIS BUT THEY WANT TO GET PAID ON THEIR LEASE BUT THE CAR IS NOT SAFE TO DRIVE. WHY CAN'T YOU GET THEM TO FIX THIS, MY LEASE WILL BE OVER BEFORE WHEN I WON'T HAVE TO WORRY ABOUT THIS BUT SOMEONE ELSE WILL.

Mileage: 51,000

AIRBAG LIGHT ON , CHECK ENGINE LIGHT ON.

TAKATA RECALL I AM IN UPPER MANAGEMENT WITH ENTERPRISE RENT A CAR AND I HAVE PERSONALLY WORKED WITH HUNDREDS OF PEOPLE WHO ARE DROPPING THEIR CARS OFF AT THE HONDA DEALERSHIPS BECAUSE THEY ARE UNSAFE TO DRIVE. I HAVE LISTENED TO THE STORIES OF THE 12+ DEATHS THAT HAVE OCCURRED FROM THESE AIRBAGS FROM THE MOUTHS OF PEOPLE WHO ARE SO THANKFUL TO GET A SAFE RENTAL CAR UNTIL THEIR CAR CAN BE FIXED. I HAVE SPOKEN WITH GM'S AT THE DEALERSHIPS ABOUT THIS RECALL AND I TRULY UNDERSTAND THE SCOPE AND THE SERIOUSNESS OF THIS SITUATION. YOU CAN IMAGINE HOW SHOCKED I WAS TO FIND OUT THAT NOT ONLY WAS MY WIFE'S VW A PART OF THE TAKATA RECALL BUT THAT VW WAS NOT PROVIDING LOANER CARS FOR THEIR CUSTOMERS WITH EFFECTED VEHICLES. I ESSENTIALLY RECEIVED A LETTER IN THE MAIL THAT SAID "YOUR CAR HAS A GRENADE IN THE STEERING WHEEL THAT COULD KILL YOU. WE CURRENTLY DON'T HAVE A WAY TO FIX THIS BUT WE WILL LET YOU KNOW WHEN WE DO. KEEP DRIVING UNTIL YOU HEAR FROM US." WHEN I CALLED VW CUSTOMER SERVICE TO FIND OUT HOW ON EARTH THEY COULD JUSTIFY NOT PROVIDING SAFE TRANSPORTATION LIKE THE OTHER AUTO MANUFACTURERS WERE I WAS TOLD THAT NO ONE HAS DIED IN A VW YET, THEY HAVE ALL BEEN HONDAS. ESSENTIALLY THEY ARE WAITING FOR SOMEONE TO DIE BEFORE THEY BITE THE BULLET AND FOOT THE BILL FOR SAFE REPLACEMENTS? I THINK IT'S CLEAR THAT VW IS ROLLING THE DICE AND TRYING TO AVOID ANOTHER MASSIVE EXPENDITURE WHILE IT'S STILL REELING FINANCIALLY FROM ITS EMISSIONS SCANDAL.

TAKATA RECALL A COUPLE MONTHS AGO I HAD RECALL 15V483000 COMPLETED ON MY 2012 PASSAT. I WAS EXPERIENCING ELECTRICAL ISSUES SUCH AS CRUISE CONTROL NOT WORKING, WIPERS TURNING ON FOR NO REASON. IT SEEMED TO BE CONNECTED TO THE STEERING COLUMN SINCE BOTH OF THESE FEATURES ARE CONNECTED TO THE STEERING COLUMN. AFTER THE RECALL WAS COMPLETED NO FURTHER ISSUES UNTIL TODAY. I MADE A U-TURN AND MY AIRBAG LIGHT CAME ON AND HASN'T WENT OFF SENSE. I'M CONCERNED AFTER READING ABOUT SHRAPNEL AND AIRBAG DEPLOYMENT.

Mileage: 41,000

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHILE DRIVING 5 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS), BUT THE REMEDY FOR THE RECALL FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAG WARNING LIGHT ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS WILLING TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 41,500.

Mileage: 41,500

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL- MY HUSBAND AND I TOOK OUR VW PASSAT THAT HAS AN EMISSIONS RECALL AND TAKATA RECALL AND THEY SAID THAT THE MANUFACTURE DOESN'T THINK THAT THIS IS A BIG DEAL. THE MANUFACTURE REFUSES TO PROVIDE A LOANER FOR OUR VEHICLE. THEY SAID THAT IT IS PERFECTLY SAFE TO DRIVE. HOW CAN SOME MANUFACTURES PUT OTHER CUSTOMERS IN LOANERS BECAUSE OF THE SAME RECALL AND TELL THEM NOT TO DRIVE AND OTHERS SAY ITS NOT A BIG DEAL. I DO NOT TRUST VOLKSWAGEN SINCE WE WERE ALSO AFFECTED BY THEIR EMISSIONS RECALL. CAN YOU PLEASE CLARIFY AND WHAT THE NEXT STEP SHOULD BE. WE DID HAVE AN APPOINTMENT TO GET ALL RECALLS ON THIS VEHICLE ADDRESSED AND TO GET PARTS ORDERED. AT THIS POINT RECALL NOTICES ARE LIKE MONTHLY STATEMENTS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 45 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED NECK AND BACK PAINS THAT REQUIRED MEDICAL TREATMENT. THE CONTACT HEARD AN ABNORMAL NOISE AFTER THE IMPACT AND A SUBSTANCE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY FOR INSPECTION. THE CONTACT'S VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS), BUT THE CONTACT HAD NOT YET BEEN NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL I AM FILING A COMPLAINT BASED OFF OF A RECALL NOTICE THAT I RECEIVED FROM VOLKSWAGEN. THE RECALL # IS 69M9. THE LETTER STATES THAT METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL WHICH MAY RESULT IN INJURY OR DEATH TO VEHICLE OCCUPANTS. HOWEVER, AT THIS TIME THEY ARE NOT REPAIRING THE RECALLED VEHICLES UNTIL ENOUGH REPAIR PARTS ARE PRODUCED. VOLKSWAGEN REFUSES TO PROVIDE ME IN WRITING THAT MY CAR IS "SAFE" TO DRIVE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AND THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA AIR BAGS I JUST WANT TO KNOW HOW IN THE CRAP THE VW PEOPLE CAN GET AWAY WITH RECALLING THESE CARS FOR FAULTY EQUIPMENT THAT CAN CAUSE "SERIOUS INJURY OR DEATH TO OCCUPANTS" AND BE SO [XXX]IRRESPONSIBLE WITH THE LIVES OF OTHERS. THERE IS NOT TIME TABLE FOR REPAIRS SO WE DON'T KNOW HOW LONG WE WILL BE SUBJECTED TO "SERIOUS INJURY OR DEATH". SOMEONE IN OUR GOVERNMENT SHOULD STEP UP AND DEFEND US FROM THESE MONEY HUNGRY JERKS. WHY ISSUE THE RECALL IF THEY ARE NOT ABLE TO MAKE REPAIRS. I TALKED WITH A VW "CUSTOMER CARE" REPRESENTATIVE AND HE TOLD ME MY VEHICLE WAS PERFECTLY SAFE TO DRIVE YET I HAVE BEEN "WARNED" A MALFUNCTION COULD LEAD TO "SERIOUS INJURY OR DEATH". WHAT ARE THOSE OF US WHO NEED OUR CARS TO SURVIVE TO DO? VW OFFERS NO LOANER CAR OR RENTAL ASSISTANCE. I THINK THIS IS CRAP AND IF I DIE BECAUSE OF SOME DEFECTIVE FOREIGN PART I HOPE SOMEONE IN CHARGE TAKES NOTICE SO OTHERS WILL NOT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 43,000

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS) WAS RECEIVED IN JULY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL WHY IS VW BEING ALLOWED TO DRAG THEIR FEET. I WAS FIRST NOTIFIED MONTHS AGO AND STILL THEY SAY NO REMEDY. AND YET, OTHER MANUFACTURERS HAVE LOGGED OVER 8 MILLION REPAIRS. I KEEP GETTING NOTICES AND YET NO REPAIR IS AVAILABLE. HOW CAN I FEEL SAFE DRIVING MY VEHICLE?

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL- AFTER RECEIVING THIS RECALL THE DEALERSHIP CLAIMS THAT THERE IS NO REPAIR AVAILABLE.

TAKATA RECALL: I WAS ON HOLD WITH VW CUSTOMER SERVICE THIS MORNING FOR ONE HOUR AND TWENTY MINUTES FOR THEM TO TELL ME THERE IS CURRENTLY NO FIX FOR THE RECALLED AIR BAG THAT IS IN MY CAR AND THAT VW DOES NOT HAVE A LOANER CAR PROGRAM FOR ITS CUSTOMERS TO USE UNTIL IT FIXES THE PROBLEMS WITH HE AIRBAGS. THEY ALSO INFORMED ME THAT THE NHTSA STATES THAT MY CAR IS SAFE TO DRIVE UNTIL THE AIRBAGS CAN BE FIXED. YET ALL OVER THE NEWS IT STATES THAT THE CARS WITH THE TAKAKA RECALL ARE NOT SAFE TO BE DRIVING UNTIL THE AIRBAGS ARE FIXED.

Mileage: 63,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT, RESPECTIVELY.

CHECKING TO SEE IF MY CAR WILL BE REPAIRED SOON?

TAKATA RECALL 16V078. THE LOCAL DEALERSHIP SOLD ME THE CAR ON 2/9/16 AND THE RECALL WAS ANNOUNCED THE VERY SAME DAY. THERE IS NO "REMEDY YET AVAILABLE." AS OF 5/4/16 I HAVE RECEIVED NO RECALL NOTICE FROM VW OR CONTACT FROM THE DEALERSHIP. VW DEALERSHIPS ARE STILL SELLING DANGEROUS RECALLED VEHICLES.

TAKATA RECALL- SINCE I PURCHASED MY VEHICLE I HAVE NOT HAD A TIME WHERE THERE ISN'T A RECALL OF SOME SORT. I HAVE BEEN ATTEMPTING TO TRADE IN MY VEHICLE FOR MONTHS AND EVERYONE IS OFFERING NEARLY NOTHING. COME TO FIND OUT ITHE IS DUE TO THE TAKATA RECALL THAT HAS RENDERED MY CAR IN A "STOP SALE", A BUYING AND SELLING FREEZE. NO ONE WILL BUY THEM BECAUSE THEY CAN'T SELL THEM DUE TO THIS ISSUE. I AM STUCK WITH AN EVER RECALLED VEHICLE THAT IS A POTENTIAL DEATH TRAP AND I HAVE NO WAY OUT OF IT. TAKATA IS NOT DOING ANYTHING TO REMEDY THIS SITUATION AND IS CREATING A POSSIBLE DEATH TRAP FOR PEOPLE DRIVING THEM AND A HUGE FINANCIAL BURDEN BECAUSE WE CAN'T PURCHASE A SAFER VEHICLE.

TAKATA RECALL - I HAVE TRIED MULTIPLE TIMES TO CONTACT VW REGARDING THE AIRBAG RECALL AND AM GETTING ZERO ANSWERS OR RESOLUTION. I CALLED CUSTOMER CARE AND ASKED FOR A TIME-FRAME FOR THE FIX AND RECEIVED NONE. I ASKED FOR A LOANER AND WAS TOLD TO REQUEST ONE FROM THE LOCAL DEALERSHIP. A WEEK AFTER LEAVING A MESSAGE WITH THE SERVICE MANAGER AT THE DEALERSHIP, I RECEIVED A CALL THAT THEY DON'T HAVE LOANER CARS THAT DON'T HAVE AIRBAGS IN THEM THAT ARE NOT IMPACTED, SO IT MADE NO DIFFERENCE. I WAITED A MONTH AND CHECKED VW'S WEBSITE AND THERE IS ZERO INFORMATION AS TO WHEN THEY WILL RECEIVE PARTS OR WHEN THIS WILL BE FIXED. I OPENED A CHAT WITH VW CUSTOMER CARE ON 4/15 AND RECEIVED A COPY AND PASTE RESPONSE TO MY CONCERNS, WHICH STATED NOTHING OF SUBSTANCE. I WAS ALSO AGAIN DENIED A LOANER CAR WHICH WAS SAFE IN THE INTERIM. I FEEL THAT VW AND TAKATA ARE NOT TAKING THE MATTER SERIOUSLY OR MOVING IN A FAST ENOUGH MANNER. I UNDERSTAND THE SCOPE OF THIS, BUT THERE NEEDS TO BE URGENCY IN THAT PEOPLE ARE DYING AND OTHER ARE DRIVING UNSAFE CARS. VW SHOULD HAVE LOANER CARS AVAILABLE ALONG WITH A TIMELINE OF THEFIX IN PLACE AT THIS POINT AS THE RECALL WAS ANNOUNCED LAST YEAR. I AM VERY UPSET WITH THEIR HANDLING. ANY PRESSURE THAT COULD BE PUT ON THEM TO EXTEND LOANER CARS OR MOVE FASTER WOULD BE APPRECIATED. I ALSO LIVE IN A HIGH HEAT STATE (NC), WHICH COMPOUNDS THE SERIOUSNESS. THANK YOU. *TR

TL* THE CONTACT OWNED A 2012 VOLKSWAGEN PASSAT. WHILE DRIVING 25 MPH, ANOTHER VEHICLE RAN A STOP SIGN AND CRASHED INTO THE DRIVER SIDE DOOR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE UPPER AND LOWER BACK. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED AND TOWED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

Mileage: 55,000

I WAS IN A CAR ACCIDENT. I WAS NOT AT FAULT, BUT I WAS T-BONED WITH ALMOST OVER $11,000 IN DAMAGE. THE CASE WAS SETTLED BUT THE VEHICLE IS STILL NOT IN GOOD SHAPE. THE AIR BAGS DID NOT GO OFF IN THE ACCIDENT AND I JUST RECEIVED A RECALL FOR A STEERING WHEEL ELECTRONIC CLOCK ISSUE THAT COULD PREVENT THE AIR BAGS FROM GOING OFF. I ACCRUED OVER $7,000 IN MEDICAL BILLS, AND I OWE OVER $15,000 ON THE VEHICLE. I AM NOT SURE WHAT TO DO BECAUSE I FEEL I AM DRIVING A VEHICLE THAT ISN'T SAFE

Mileage: 45,000

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE WAS INVOLVED IN A CRASH TO THE PASSENGER'S SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE UPPER AND LOWER BACK WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.

Mileage: 50,000

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHILE DRIVING AT AN UNKNOWN SPEED, THE BUTTONS ON THE STEERING WHEEL FAILED. THE AIR BAG INDICATOR AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

Mileage: 55,000

SAFETY RISK: A LOSS OF ELECTRICAL CONNECTION TO THE DRIVER'S FRONTAL AIRBAG WILL PREVENT THE AIRBAG FROM DEPLOYING IN THE EVENT OF A VEHICLE CRASH MY LIGHT HAS COME ON WARNING ME MY AIRBAGS ARE NOT WORKING

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED FOR LONGER THAN SIX MONTHS. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS) AND THE PARTS WERE NOT AVAILABLE TO RECEIVE THE RECALL REPAIR WITHIN A REASONABLE TIME FRAME. THE RECALL INDICATED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL 2016. THE CONTACT WAS NOT NOTIFIED, BUT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V125000 (EXTERIOR LIGHTING). THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

OCTOBER 2014 WAS TURNING INTO DRIVEWAY FROM THE STREET AT SLOW SPEED AND HEARD A CRUNCH WHILE TURNING THE WHEEL . AFTER COMPLETION OF THE TURN THE LIGHT FOR THE AIRBAG CAME ON AND NONE OF THE STEERING WHEEL CONTROLS WORKED.HAD DEALER REPAIR CLOCK SPRING AND ASSOCIATED ITEMS IN COLUMN.NOVEMBER 2015 WE WERE MAKING A U-TURN ON A PUBLIC ROAD,AT SLOW SPEED , AT THE COMPLETION OF THE TURN THERE WAS A RESISTANCE IN THE COLUMN AND A CRUNCH , FOLLOWED BY THE AIRBAG LIGHT COMING ON AND NO STEERING WHEEL CONTROLS WORKING . THE AIRBAG LIGHT IS STILL ON , THERE IS CONSTANT CRUNCHING SOUNDS FROM THE COLUMN AND THE DEALER SAYS ITS BEEN MORE THAN A YEAR ITS NOT COVERED UNDER WARRANTY(THE PREVIOUS REPLACEMENT AT MORE THAN $500.00) AND THAT THEY KNOW OF NO RECALL OR SAFETY ISSUE WITH THE CLOCKSPRING OR AIRBAG ON THESE CARS .

Mileage: 40,000

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE AIR BAGS AND ENGINE LIGHTS REMAINED ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS JUMPSTARTED AND TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE SOURCE OF THE FAILURE, BUT CLEARLY STATED THAT THE BATTERY WAS GOOD. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS) BUT HAD NOT CONTACTED A DEALER OR THE MANUFACTURER FOR THE REMEDY. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 83,000.

Mileage: 83,000

TURNING THE CORNOR WHILE DRIVING THE AIRBAG LIGHT CAME ON AND THE HORN AND BUTTONS ON STEERING WHEEL STOP WORKING. WAS TAKING TO THE DEALERSHIP SAID IT WAS A CLOCK SPRING. PROBLEM WAS NOT FIXED DID NOT KNOW IT WAS SO MANY COMPLAINTS ABOUT THIS PROBLEM. HOPE IT WILL GET RESOVLED SOON. I WAS TOLD IF I WOULD GET IN A ACCIDENT THE AIR BAG WOULD NOT COME OUT.

Mileage: 50,000

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHILE DRIVING 5 MPH AND ATTEMPTING TO MAKE A TURN, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. IN ADDITION, THE CONTROLS ON THE STEERING WHEEL FAILED TO FUNCTION. THE SEAT BELT AND THE AIR BAG WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

HEARD A SMALL SNAP IN STEERING WHEEL WHILE TURNING. THE AIR BAG LIGHT CAME ON AND THE HORN AND STEERING WHEEL BUTTONS QUIT WORKING. THIS IS DEFINITELY THE CLOCKSPRING UNDER THE STEERING WHEEL. THERE IS COMPLAINTS ON THE INTERNET ABOUT THIS SAME ISSUE INCLUDING NTSB LOOKING INTO THE ISSUE AS A RECALL. IF ACCIDENT OCCURRED RIGHT NOW THE AIR BAG WOULD NOT WORK. HUGE SAFETY ISSUE

Mileage: 75,000

MY VEHICLE JUST STOPPED WORKING. WHEN I TRIED TO PUT IT ON. ALL IT SAYS IS "ERROR: AIR BAGS" "ERROR: BRAKES"

Mileage: 55,000

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHILE DRIVING 55 MPH, A LOUD CLICKING NOISE WAS HEARD UNDER THE STEERING WHEEL AND THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE LOST POWER AND WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE STEERING COLUMN CONTROL MODEL NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 42,500.

Mileage: 42,500

AIRBAG ERROR LIGHT CAME ON AFTER STARTING UP CAR IN DRIVEWAY ON AUGUST 3, 2015 AND WILL NOT TURN OFF EVERY TIME I DRIVE THE CAR. VW SAID TO TAKE IT TO A DEALERSHIP. I COMPLIED AND, AT MY EARLIEST CONVENIENCE, TOOK IT TO RALPH THAYER VW IN LIVONIA, MI ON AUGUST 5, 2015 AT APPROXIMATELY 11:30 AM. DEALERSHIP STATED THEY CAN NOT LOOK AT IT FOR FOUR DAYS, UNTIL MONDAY, AUGUST 10, 2015. NO LOANER CAR WAS PROVIDED AFTER REQUEST OF SUCH.

Mileage: 30,704

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AS DRIVER SIDE AIR BAG FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.

Mileage: 60,000

ALL STEERING WHEEL FUNCTIONS HAVE STOPPED WORKING INCLUDING THE HORN. THE AIRBAG ICON SHOWS AN "ERROR" MESSAGE. THE STEERING WHEEL MAKES A CRACKING SOUND WHEN IT TURNS. IDENTICAL PROBLEM AS IN THE NHTSA INVESTIGATION #PE15010. I AM CONCERNED THAT THE AIRBAG WILL NOT DEPLOY IN THE EVENT OF AN ACCIDENT. PROBLEM APPEARS TO BE: STEERING WHEEL CLOCK SPRING/STEERING COLUMN CONTROL MODULE (SCCM). DEALER WANTS OVER $ 500 TO REPLACE IT. THE CAR HAS LESS THAN 58,000 MILES AND WAS PURCHASED BRAND NEW IN 2012. UPDATED 9/15/15*CW UPDATED 09/17/15*LJ UPDATED 11/22/2017*CN

ALL STEERING WHEEL FUNCTIONS HAVE STOPPED WORKING INCLUDING THE HORN. THE AIRBAG ICON SHOWS AN "ERROR" MESSAGE. THE STEERING WHEEL MAKES A CRACKING SOUND WHEN IT TURNS. IDENTICAL PROBLEM AS IN THE NHTSA INVESTIGATION #PE15010. I AM CONCERNED THAT THE AIRBAG WILL NOT DEPLOY IN THE EVENT OF AN ACCIDENT. PROBLEM APPEARS TO BE: STEERING WHEEL CLOCK SPRING/STEERING COLUMN CONTROL MODULE (SCCM). DEALER WANTS OVER $ 500 TO REPLACE IT. THE CAR HAS LESS THAN 58,000 MILES AND WAS PURCHASED BRAND NEW IN 2012. UPDATED 9/15/15*CW UPDATED 09/17/15*LJ UPDATED 11/22/2017*CN

ALL STEERING WHEEL FUNCTIONS HAVE STOPPED WORKING INCLUDING THE HORN. THE AIRBAG ICON SHOWS AN "ERROR" MESSAGE. THE STEERING WHEEL MAKES A CRACKING SOUND WHEN IT TURNS. IDENTICAL PROBLEM AS IN THE NHTSA INVESTIGATION #PE15010. I AM CONCERNED THAT THE AIRBAG WILL NOT DEPLOY IN THE EVENT OF AN ACCIDENT. PROBLEM APPEARS TO BE: STEERING WHEEL CLOCK SPRING/STEERING COLUMN CONTROL MODULE (SCCM). DEALER WANTS OVER $ 500 TO REPLACE IT. THE CAR HAS LESS THAN 58,000 MILES AND WAS PURCHASED BRAND NEW IN 2012. UPDATED 9/15/15*CW UPDATED 09/17/15*LJ UPDATED 11/22/2017*CN

DRIVER STEERING COLUMN AIRBAG DID NOT DEPLOY DURING A SEVERE CRASH. UPDATED 11/09/15*LJ...UPDATED 11/13/15 *BF UPDATED 1/4/16*JS

Mileage: 68,000

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. UPON STARTING THE VEHICLE, IT WAS SHIFTED INTO REVERSE AND THE CONTACT HEARD AN ABNORMAL POPPING NOISE. THE AIR BAG WARNING LIGHT ILLUMINATED AND ALL OF THE ELECTRICAL FUNCTIONS ON THE STEERING WHEEL CEASED TO WORK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 41,000.

Mileage: 41,000

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHILE DRIVING AT 65 MPH, THE STEERING WHEEL SEIZED AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000. MA 08/05/15 THE CONSUMER STATED THE VEHICLE WAS REPAIRED. A MECHANIC ADVISED THE CLOCK SPRING FAILED, WHICH APPEARED TO BE RELATED TO NHTSA PE 15010. UPDATED 9/29/2015*JS

Mileage: 86,000

2012 VOLKSWAGEN PASSAT TDI DIESEL, HEARD A SMALL SNAP IN STEERING WHEEL WHILE BACKING UP AND TURNING. THE AIR BAG LIGHT CAME ON AND THE HORN AND STEERING WHEEL BUTTONS QUIT WORKING. THIS IS DEFINITELY THE CLOCKSPRING UNDER THE STEERING WHEEL. THERE IS COMPLAINTS ON THE INTERNET ABOUT THIS SAME ISSUE INCLUDING NTSB LOOKING INTO THE ISSUE AS A RECALL. IF ACCIDENT OCCURRED RIGHT NOW THE AIR BAG WOULD NOT WORK. HUGE SAFETY ISSUE, VW FACTORY SAID THEY WOULD NOT HELP OUT WITH THE REPAIRS. I BOUGHT THE CAR USED TWO MONTHS AGO FROM MOSSY VOLKSWAGON IN EL CAJON, CALIFORNIA. THEY WONT HELP EITHER. SOMETHING NEEDS TO HAPPEN WITH THIS RECALL. INFORMATION CAN BE FOUND HERE. HTTP://WWW.EDMUNDS.COM/CAR-NEWS/FEDS-PROBE-2012-VOLKSWAGEN-PASSAT-CC-BECAUSE-DRIVERS-AIRBAG-MAY-NOT-DEPLOY-PROPERLY.HTML

Mileage: 69,000

I HEARD A WEIRD NOICE IN MY STEERING COLUMN WHILE BACKING OUT, LIKE A SCRAPING NOISE. I TURNED THE WHEEL THEN THE AIR BAG LIGHT CAME ON. ALL ELECTRICAL ON MY STEERING WHEEL WOULD NOT WORK AFTER THIS, EVEN THE HORN. AFTER DOING SOME RESEARCH, I UNDERSTAND THAT THERE IS A WIRING HARNESS THAT COULD HAVE BROKE POSSIBLY DEPLOYING THE AIR BAG, IT COULD ALSO BE A BAD CLOCKSPRING WHICH VW DEALERS WANT HUNDERDS OF DOLLARS TO REPLACE. AFTER DOING RESEARCH ONLINE, THIS IS NOT AN ISOLATED INCIDENT WITH VW VEHICLES. THE HORN NOT WORKING AND THE AIR BAG POSSIBLY DEPLOYING IS VERY DANGEROUS. I AM A SINGLE MOTHER TRYING TO PAY MY CAR PAYMENT LET ALONE GO PAY VW TO REPLACE A MAJOR SAFETY DEFECT IN THIER VEHICLES. THE GOVERNMENT SHOULD ASK THEM TO DO IT IF VW FEELS THEY HAVE NO RESPONSABILITY TO DO IT ON THIER OWN. I DON'T HAVE THE MONEY TO REPLACE THIS. I ALSO NOTICED THAT OTHER VEHICLE MANUFACTURES HAVE ORDERED A RECALL FOR THESE SAME ISSUES ON THEIR VEHICLES.

Mileage: 44,150

I HEARD A CLICK WHEN I WAS TRURNING INTO MY DRIVEWAY AND THE AIRBAG MESSAGE APPEARED .

Mileage: 43,000

DRIVING ON MAY 24.2015 MAKING A LEFT TURN, I HEARD A LOUD CRACK IN MY STEERING WHEEL. I LOST ALL OF THE FUNCTION OF THE STEERING WHEEL AND AN MESSAGE SHOWED AIR BAG ERROR, CHECK ENGINE, NO CONTROL. I LOST ALL FUNCTION OF MY STEERING WHEEL, AND EVERY MOVE MADE A CRACKING SOUND. I WAS AFRAID TO DRIVE ANYMORE BECAUSE THE AIR BAG MAY DEPLOY. I HAVE TRANSPORTED IT TO A VW DEALER TO CHECK ON IT AND FIND OUT WHAT IS WRONG, STILL WAITING FOR AN ANSWER. I KNOW AN INVESTIGATION REGARDING THIS ISSUE WAS FILLED PE15010 AIR BAG CLOCKSPRING FAILURE DEFECT. I WAS VERY AFFRAID AND AM WONDERING WHY THERE IS NO RECALL AS OF TODAY.

Mileage: 37,000

MY FAMILY AND I WERE FINISHING UP OUR FOOD SHOPPING AND LOADED THE CAR AND STARTED DRIVING OFF AND WHEN I WENT TO MAKE A TURN TO EXIT THE PARKING LOT SOMETHING IN THE STEERING WHEEL "POPPED" AND THE AIRBAG LIGHT IMMEDIATELY FOLLOWED. BEING MECHANICAL IN NATURE I ASSUMED THE CLOCKSPRING BUT NEVER IMAGINED THAT IT WOULD FAIL WITH SO LITTLE MILES OR AT ALL FOR THAT MATTER. I CALLED VW AND TOOK IT IN TO HAVE IT DIAGNOSED AND THE CLOCKSPRING WAS THE ISSUE.

Mileage: 62,000

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE HORN FAILED TO WORK AND THE CLOCK SPRING FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE15010 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,283. UPDATED 7/9/15*CN UPDATED 9/18/15 *JS

HEARD A CLICKING NOISE COMING FROM THE STEERING COLUMN WHILE TURNING IN A PARKING LOT. WHEN I STARTED THE CAR AGAIN THE AIRBAG LIGHT CAME ON AND NONE OF THE CONTROLS ON THE STEERING WHEEL INCLUDING THE HORN WOULD WORK. AFTER INVESTIGATING ONLINE I FOUND SEVERAL COMPLAINTS ABOUT THIS ISSUE AND DISCOVERED THAT MANY OTHER OWNERS ARE EXPERIENCING A FAILURE THE CLOCK SPRING IN THE STEERING COLUMN AT ABOUT 50,000-60,000 MILES 9 I HAD ABOUT 58000 AT THE TIME). AFTER DISCOVERING THAT AN INVESTIGATION WAS STARTED HERE JUST DAYS BEFORE MINE FAILED I CONTACTED THE DEALER. I WAS TOLD THAT THEY WERE NOT AWARE OF THE INVESTIGATION OR THE ISSUE.... HOWEVER THEY WERE ABLE TO QUICKLY TELL ME IT WOULD COST ABOUT $700 TO FIX, AND IF VW ISSUES A RECALL LATER I COULD TRY TO GET IT REFUNDED FROM CORPORATE AT THAT TIME. *TR

Mileage: 58,000

VEHICLE AIR BAG LIGHT ILLUMINATED AS WELL AS INFORMED US ON THE INFORMATION CLUSTER HORN NO LONGER WORKS AND NONE OF THE STEERING WHEEL PUSH BUTTON CONTROLS WORK DEALER SAID IT WAS A BROKEN CLOCK SPRING AND THAT WE NEEDED TO BRING IT IN IMMEDIATELY BECAUSE THE AIR BAGS WOULD NOT DEPLOY CORRECTLY POTENTIALLY THE ONLINE FORUMS THAT I'VE LOOKED FOR INFORMATION STATED THAT MULTIPLE VEHICLES WITH THIS AMOUNT OF MILES HAVE THE SAME EXACT PROBLEM I WAS JUST CURIOUS WHY THERE WASN'T A RECALL COMING IF THE AIRBAG POTENTIALLY DOESN'T WORK. *TR

Mileage: 52,000

MY SPRING CLOCK BROKE ON MY VEHICLE. I CAN HEAR A CLICKING NOISE COMING FROM THE STEERING WHEEL AS I TURN. I AIRBAG INDICATOR LIGHT WENT ON, MY HORN AND CONTROLS ON THE STEERING WHEEL NO LONGER WORK. IT IS A FRIGHTENING FEELING KNOWING THAT THE AIRBAGS MAY DEPLOY AT ANYTIME OR NOT AT ALL IN AN ACCIDENT. LOOKING ONLINE TO RESEARCH THE COST IN REPLACING THIS PIECE, I HAVE FOUND THAT IT IS A VERY COMMON PROBLEM. *TR

Mileage: 72,000

CLICKING NOISE STARTED INSIDE STEERING WHEEL. TURNING ALL THE WAY TO THE RIGHT POPPING NOISE WITH AIRBAG ERROR MESSAGE. NOW NO HANDS FREE CONTROLS, HORN. ...UPDATED 03-11-15 *BF UPDATED 6/18/2015 *JS

Mileage: 62,000

NO ACCIDENT. A PREMATURE FAILURE OF PART 39462 - ELECTRIC DEFECTIVE STEERING COLUMN CONTROL MODULE WHICH CONTROLS AIRBAGS, HORN AND OTHER ITEMS IN THE STEERING COLUMN. *TR

Mileage: 39,462

UPON PULLING OUT OF MY DRIVEWAY AND TURNING THE STEERING WHEEL THERE WAS A CRACKING NOISE AND THEN THE AIR BAG LIGHT WENT OFF WITH AN AIRBAG ERROR. AT WHICH POINT ALL MECHANISMS WITHIN THE STEERING WHEEL STOPPED WORKING. AFTER TAKING THE CAR TO THE DEALERSHIP IT WAS DETERMINED THAT THE STEERING WHEEL CLOCK SPRING BROKE, BECAUSE OF THIS THE AIRBAG, HORN AND OTHER STEERING WHEEL MECHANISMS ARE NOT FUNCTIONAL WITHOUT REPAIR. FURTHER RESEARCH ONLINE SHOWS THAT THIS HAS CONSISTENTLY BROKEN ON OTHER 2012 VOLKSWAGEN PASSAT BETWEEN 50K AND 60K MILES ON IT. I FURTHER ADDRESSED MY CONCERN WITH VOLKSWAGEN CUSTOMER CARES TO ASK WHY THERE HAS NOT BEEN A RECALL ON THIS PART, THEY INDICATED THAT NOT ENOUGH CUSTOMERS HAVE SUBMITTED CLAIMS. BECAUSE THIS FAILS/BREAKS AT THIS MILEAGE IT IS OUTSIDE THE STANDARD WARRANTY, THERE IS "NOTHING THEY CAN DO ABOUT IT." I REQUESTED TO SPEAK TO A MANAGER MULTIPLE TIMES, AND WAS TOLD I WOULD HAVE TO WAIT 24 HOURS. IT'S UNFORTUNATE THAT VOLKSWAGEN DOESN'T CARE ABOUT THE SAFETY OF THEIR CUSTOMERS, AND HAS NOT ADDRESSED THIS PROBLEM WITH A RECALL.

Mileage: 60,000

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE STEERING WHEEL SEIZED AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

Mileage: 57,000

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, ALL OF THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AND THE HORN BECAME INOPERABLE. THE PROBLEM RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN...UPDATED 03-11-15 *BF UPDATED 6/18/2015*JS

THE DRIVER DOOR LATCH FROZE SEVERAL TIMES AGAIN THIS YEAR AFTER DOING IT THREE TIMES LAST YEAR. THE LATCH FROZE EVERY TIME THERE WAS MOISTURE (FOG, SNOW ,RAIN, ETC.) AND THE TEMPERATURE FELL BELOW 32 F. THE LATCH WAS FINALLY REPLACED. IN ADDITION, THE SENSOR FOR THE AIRBAGS FAILED AND HAD TO BE REPLACED. *TR

Mileage: 36,502

PULLING INTO A PARKING SPACE, I FELT A CLICK VIBRATION ON THE STEERING COLUMN AND THEN A MESSAGE FLASHED ON THE DASH SCREEN: AIRBAG: ERROR NONE OF THE ELECTRONIC SWITCHES ON THE STEERING COLUMN FUNCTION, NO AIRBAG AVAILABILITY, NO HORN. I TOOK IT TO THE ONION CREEK DEALERSHIP IN AUSTIN, TX AND THEY QUICKLY FOUND WHAT WAS A QUICK, BUT EXPENSIVE FIX CAN BE DONE. $700 TO FIX. WHEN I INQUIRED THAT THIS IS A SAFETY ISSUE AND REQUESTED THEY COVER THE COST, THEY BALKED. I CONTACTED VW USA, THEY EVENTUALLY AGREED TO COVER 75% OF THE COST, THEN LATER RESCINDED THE OFFER BECAUSE THE LADY AT VW USA DECIDED SHE DIDN'T WANT TO COVER IT AND I HAD NO CHOICE IN THE MATTER. WHEN THEY DID OFFER TO PAY THE 75%, I HAD AGREED TO PAY THE DIFFERENCE. WHEN I ATTEMPTED TO NEGOTIATE FOR GREATER COVERAGE, I SUPPOSE SHE DID NOT LIKE THAT. *TR

Mileage: 44