2013 VOLKSWAGEN PASSAT Air Bags Problems

My airbag light is on, steering wheel controls don’t work, and my horn doesn’t work. Safety is put at risk because the airbag won’t deploy if needed, won’t be able to think in case someone can’t see me.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted several times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

My vehicle has an open Takata airbag recall with recall number 69E6. I have been placed on a waiting list at nearby dealerships for over 6 months. Each time I contact the dealerships, I am told to wait and call back in another month. No proactive communication has been provided and no remedy has been scheduled despite repeated follow-ups. The vehicle continues to display an airbag error light indicating an active safety hazard. The manufacturer has not provided a repair appointment, loaner vehicle, or any timeline for when the safety recall remedy will be available. This extended delay poses a serious risk given the known dangers of defective Takata airbags.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000(Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (AIR BAGS). The contact stated that the dealer was contacted; however, the contact was informed that parts were not yet available. The vehicle was not repaired. The manufacturer was contacted about parts availability. The contact had not experienced a failure.

I've been waiting almost a year for an airbag recall replacement and still can't get an appointment anywhere because it's out of stock. I'm driving around with a air bag that can kill me. How long do I need to wait until something happens.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2013 Volkswagen Passat. The contact stated that while driving at an undisclosed speed, the air bag warning light was unexpectedly illuminated. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 82,770.

Mileage: 82,770

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Drivers airbag is not operational because of defective clock spring

My 2013 VW Passat SE did have a recall on the airbag in the past. I brought it to the VW dealership & had it fixed. Now it suddenly came on again. Maybe they never fixed it properly.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Recall still not complete and no date from Volkswagen on when the repairs will be done. I have been working with VW for 3 weeks to arrange getting a loaner car (no date of when this will be available either).

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact called the manufacturer but received no response. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer informed the contact that to order the part for the recall repair, the contact needed to get a loaner vehicle; however, if the contact refused, he would wait longer for the recall part to be ordered. The contact had not experienced a failure. VIN tool confirms parts not available.

2013 Volkswagen Passat [XXX] I received a recall notice for the Takata driver airbag inflator in 2016, and as of July 2025, I am still being told by Volkswagen that the repair is “Not Yet Available” and will not be until September 2025. This means I will have waited over 9 years for a critical safety repair. I live in Texas, a region identified by NHTSA as high-risk for airbag explosion due to heat and humidity. I’m requesting NHTSA’s assistance in holding Volkswagen accountable for this delay and in compelling the manufacturer to provide a safe alternative or transportation accommodation immediately. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer Recall Number 69EG NHTSA Recall Number 24V834 This recall was announced in October and I have been calling the dealership every month since then to have it repaired. They've said the part is on backorder with no estimate on when it will come in. It's been almost a year and I am anxious every time I drive my car that my airbag could explode resulting in injury. If a recall can result in DEATH, shouldn't it be repaired in under a year? It's heat sensitive and it gets over 100 degrees where I live, which is even hotter in the vehicle.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The air bag warning light was illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000. VIN tool confirms parts not available.

Mileage: 75,000

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

See attached document for complaint.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000(Air Bags); however, the part to do the recall repair was not yet available. No further information was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available .

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact was referred by the dealer to the NHTSA Hotline for assistance. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

We just purchased this vehicle for my daughter and when I called the manufacturer about scheduling to perform Recall # 24V834 they said the parts were on back order. I asked when they may have the parts and they claimed they didn't know, but the recall wasn't something I would have to worry about unless the air bag light came on. I asked what if in an accident and the air bag deploys would it cause harm and they said it wouldn't. I am not so sure considering the safety risk was an inflator explosion that may result in sharp metal fragments striking the driver or occupants resulting in serious injury or death. The manufacturer claimed that they type the recalls up in a scary way to scare you into getting the recall done. This is not enough for me when it comes to my young daughter or any passengers safety in the car. I contacted the VW dealer in Fate TX and that is the best place for us to get the recall done. I am requesting that something to be done to expedite this part or parts for my daughters vehicle to get this recall completed in a timely manner before something bad happens. Thank you!

Have not had the recall addressed

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and informed the contact that the part was currently on back order. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that several dealers were contacted, and the contact was informed that the parts were no longer available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that several local dealers were contacted; however, the contact was informed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

In April 2025, my 2013 Volkswagen Passat developed serious issues: the steering wheel cover is lifted, horn and steering wheel controls stopped working, lights malfunctioned, and now the vehicle will not start. It also has an open Takata airbag recall with no parts available until “after june” I contacted the dealership by phone and Spoke to Lykoto at Molle dealership in Kansas City. they have refused to provide a tow or a loaner vehicle. Due to this I have not had an in-person inspection. I no longer feel safe driving the car. The Manufacturer has been notified of this via email due to their services being closed on the weekends but will contact over the phone Monday morning. Symptoms worsened over months and the no-start issue appeared recently. Will be taking to a private mechanic asap to have the no-start issue confirmed.

Drivers side front airball open recall due to potential for metal fragments to hit the driver. VW dealers and corporate have been unable to source the parts for the recall in a timely manner. The VW dealers have started that they have no ETA on replacement parts and are unable to order them currently. VW corporate has stated that there is no stop drive initiative and to still drive the vehicle. They are refusing to take responsibility for the potential consequences this recall could have on the driver of the vehicle.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, and an appointment was scheduled; however, the contact was informed that parts would not be available until the second quarter of 2025. The contact contacted another dealer, Ourisman Volkswagen of Laurel (3371 Laurel Fort Meade Rd Suite B, Laurel, MD 20724) and was informed that parts could not be ordered until June 2025. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Volkswagen Passat. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 121,000. Parts distribution disconnect.

Mileage: 121,000

The contact owns a 2013 Volkswagen Passat. The contact was notified of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer and several unknown dealers were contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Failed clock spring. Airbag light was present and a rattling noise, when turning, was noticed. Less than 72 hours later, the buttons on the steering wheel, including horn, stopped working, and a louder crack/pop was heard.

The contact owns a 2013 Volkswagen Passat. The contact stated that he received notice of NHTSA Campaign Number: 24V834000 (Air Bags) in January of 2025. The dealer was contacted on February 11, 2025, to schedule the recall repair appointment and was informed that the parts would be ordered. The contact called back on March 20, 2025, and was informed that the parts order was cancelled due to the tariffs on Canada, and to call back in May of 2025. The manufacturer was contacted through the website's Live chat, where the contact informed them of the information provided by the dealer. The contact was provided with no assistance and was redirected back to the dealer for parts information. Parts distribution disconnect.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Volkswagen Passat. The contact stated that the air bag warning light was illuminated. Additionally, the contact stated that the front driver's side low beam light and the driver's side taillights were inoperable. The vehicle was taken to Auto Zone, where the contact was informed that the light bulbs did not need to be replaced. The contact was informed that the failure was related to the wiring. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 110,000.

Mileage: 110,000

I received a safety recall leather from Volkswagen on December 2024. NHTSA: 24V834 Subject: Safety recall 69E6 - Driver frontal airbag inflator Since November 2024 my airbag light on my dashboard came on, I checked for recalls and there was none at that time. It said airbag error on the dashboard. A month later I received the above mentioned recalled letter and took immediate action. ( Please keep in mind the light was on at all times, it didn't make any sounds, it wouldn't turn off at all) I schedule the recall service repair online on the Volkswagen website and came to my appointment on [XXX]. At the dealer I had to wait for 4 hours for the repair to be done and once they gave me my car back the air bag error and icon on my dashboard kept turning on and off every few minutes. Keep in mind the light was on before but it was solid on at all times but now it has a beeping sound that goes on and off while driving it multiple times a day and makes me think the repair was made with another faulty airbag inflator or there is another manufacturer problem with the air bag system of the car. I am [XXX] is my only car, I have to drive 45 minutes every week for my doctors appointments. The sound of the air bag going on and off is very annoying but my biggest concern is that being [XXX] with a faulty air bag system is a very scary situation to be in. I would like for the dealer to inspect all my airbags and make sure they are all working fine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the “Service Now” warning light was illuminated. Several local dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 129,000. Parts distribution disconnect.

Mileage: 129,000

The contact owns a 2013 Volkswagen Passat. The contact was notified of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

My vehicle was part of the emissions scandal that I knew nothing about when i purchased it. I was not told. I have had it in over 15 times at the dealership with ongoing problems that they say they fixed but isn't and because of its other Problems have occurred. The vehicle gets hot, and I am afraid to drive it out of fear of it exploding. It is a diesel and has stalled on me while driving after jerking on its own. Other issues are lights going out such as break lights, fog lights and doors locking up and not locking. Glow plugs, fan going out and now problems with the coolant system getting hot. I have taken it to Volkswagen Tracy where i bought it several times, but they only charge me more in diagnostic fees and repairs. I noticed when driving on the highway people stay far at a distance in back of me than normal. Now with a recall on the airbags after it gets hot, I am afraid to drive it out of fear of serious injury or death to me and my family. date is approximate and i have over 50 pages of repair invoices.

Airbag light is on dashboard indicating system is not operating

While making a U turn the clock spring broke, the air bag light came on and the steering wheel controls no longer function. This is the third time it has broken in this vehicle.

I didn't know about the recall until now. The dealership where I bought the vehicle did not. let me know about no recall other than he did all the service himself and come to know nothing was done I'm still waiting on my registration . I was turning into my driveway when I heard a strange clicking noise coming form the steering wheel column. As soon as I heard the clicking sound the airbag indicator light started flashing on my dashboard and the buttons on my steering wheel stopped working. Did some research on the airbag sensor which lead to learning about the clock spring malfunction. Not only I’m I at risk of my airbag not deploying, my HORN does not work. The horn malfunction came to knowledge when a car pulled out in front of me causing me to run off the road. I spoke with Auto Plus Dealership about the malfunction recall. I was told since my car is over 155k miles it could not be replaced under the recall extended warranty. I has just purchased my 2023 VW in October of 202.. I have only owned the car for a less than a month. Yes, the car is available to be inspected upon request. But nothing was done. because he said they found nothing wrong they just reset the light and gave it back to me. as soon as I turned my vehicle back on the light came back on I have not fixed my car I dont have money for parts

I was turning into my driveway when I heard a strange clicking noise coming form the steering wheel column. As soon as I heard the clicking sound the airbag indicator light started flashing on my dashboard and the buttons on my steering wheel stopped working. Did some research on the airbag sensor which lead to learning about the clockspring malfunction. Not only I’m I at risk of my airbag not deploying, my HORN does not work. The horn malfunction came to knowledge when a car pulled out in front of me causing me to run off the road. I spoke with Volkswagen manufacturer about the malfunction recall. I was told since my car is over 120k miles it could not be replaced under the 10 year recall extended warranty. I purchased my 2013 VW CC in October of 2022. I have only owned the car for one year. Yes, the car is available to be inspected upon request.

My instrument cluster stopped working yday. I could hear something inside or behind the steering wheel when I turned it. Obviously my clock spring has failed. I am pretty sure my car had a recall on this in the past. I haven’t had another ride to Little Rock to take my car for repairs. I can not afford to fix this. The part alone is over 400$. I understand it is very dangerous to drive. I have no other way to get anywhere. I need this part replaced if possible at all by volkswagon. There were 6 recalls on my car last time I checked. This being one of them. It is very dangerous to drive for me and everyone on the roadways. Please help. Thank you.

The clock spring broke again only four years from being repaired with the last recall.

While driving Airbag error flashed on dash and the Airbag light-lamp came on . Also my steering wheel horn and buttons do not work . I had no past indication . I am driving with no horn and most likely no Airbag deployment in case of accident. No inspection yet. Actually at risk if driven to the dealership

The airbag light came on, the horn won't work, and none of the steering wheel controls work. I think it is the clockspring failure that wasn't fixed right.

The front seat passenger side air bag sensor switch is out. This is a common problem on the VW, Audi's and similar. The failure of the airbag switch puts the passenger at risk. No good reason that the switchs should go out so soon in the models.

Unsure how this problem arose, but suddenly the airbag error light appeared and non of the controls on the steering wheel work. This also includes the horn, and airbag. From googling it appears there was a recall for the 2013 VW Passat for a faulty clock spring in the steering wheel which can cause the airbag light to appear and be faulty.

Records indicate clock spring recall service was performed at some time in the past. Same exact problem recurred last week. Clearly the recall service did not remedy the problem.

VW has a back order of over 7,000 clock springs with no time table for delivery. No relief provided by VW. Drive vehicle at your own risk.

* Driver air bag, horn, all controls in steering wheel. * Not having a horn or working air bag * Yes, defective clock switch has been confirmed-this was a recall, was replaced and failed again * No- dealer/recall repair center only * No, air bag light came on and that was it. At that moment nothing worked This occurred in March 2022. I was told it would take 1-2 months to get the part. The part is still unavailable. Called VM Customer Care-they instructed me to call the dealer. The dealer has no control over parts coming from VW. Now driving 8 months without an airbag or horn. All controls in the steering wheel are inoperable. Most are convenience items. Air bag and horn are safety issues.

My horn doesn’t work Airbags don’t work Car cut off 2 times on highway

My vehicle was involved in a crash where Vehicle 1 (V1) ran a red light and my vehicle struck V1 along the rear passenger side door, causing my vehicle to spin 180 degrees. The front end of my vehicle was torn off and no airbags deployed, causing injury to the driver of my vehicle. The driver sustained a concussion and whip lash. My vehicle was traveling under 10mph and V1 was approximately 40-50mph. There were no recall repairs listed for my vehicle, but there was a recall in the past for the airbags. I do believe the airbag recall was repaired by a dealership. My vehicle had no warning/indicator lights on the instrument panel showing any problems with the vehicle or the airbags.

Recall still from 2015!!! Clock spring defect NEED TO HAVE FIXED ASAP!!! Dealer says have to replace ourselves REALLY???? It’s a manufacturer RECALL

The steering wheel is making a clicking noise and the airbag error light came on. The horn and steering wheel control buttons no longer work. My car was fixed in the last airbag recall but will now need a new clock spring. It hasn’t been fixed yet but the airbags will not deploy if anything occurs.

The clock spring was diagnosed to be faulty in February '22 and a new part was ordered and not in yet. This has made the airbag, wipers and horn stop working. This is a failure that affects thousands of VWs and they have no idea when the new parts will be available. This auto is my only transportation!

The steering wheel controls stop working the horn no longer works after the recall on the airbag they fixed in the steering wheel

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 15V483000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the horn was no longer operable. The air bag warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the clockspring needed to be replaced under NHTSA Campaign Number: 15V483000 (AIR BAGS). The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,000. Parts distribution disconnect.

Mileage: 91,000

i hit a dog in the middle of the road and had my insurance from Geico repair the item through our insurance with them. I had the repairs done but the air bag never went off but the light came on. The repair shop did everything they could to try and fix the problem when the replaced my bumper and front panel but could not get the airbag light to turn off the dash. They called the dealer and no code came up. they never found a way to fix it and the light still remains on to this day.

Reporting a safety issue which impacts the ability to make use of the vehicle. The vehicle's horn and front driver-side airbag no longer works. The Airbag light is now on. The steering wheel was turned while maneuvering in a parking lot. The steering wheel makes a clicking sound when it's turned. The steering wheel audio/cruise/function controls also no longer work. The clock spring has broken. The vehicle is under a 10yr/120k extended manufacturer's warranty for the clock spring problem. https://static.nhtsa.gov/odi/inv/2018/INOA-EA18003-2066.PDF https://static.nhtsa.gov/odi/rcl/2015/RCRIT-15V483-0471.pdf https://static.nhtsa.gov/odi/tsbs/2018/MC-10149942-9999.pdf

My clock spring broke in December, I am 50 on the list at our dealer. We called another dealer and was told it is a National back order and there are thousands on back order.. I called VW customer care and there does not seem to be any sense of urgency to rectify this. They are blaming Covid and the war in Ukraine.

The contact owns a 2013 Volkswagen Passat. The contact stated the that while the vehicle was idling, there was an abnormal clicking sound detected. The contact stated that the air bag warning light illuminated and the horn became inoperable. The contact called the local dealer however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no additional assistance was provided. The failure mileage was 236,000. The VIN was not available.

Mileage: 236,000

My VW Passat has no turn signals, horn, bright lights, wipers just all steering column and steering wheel controls don’t work. Have even heard airbag don’t work. VW shop in St. Peter’s Missouri said my clock spring is broke but part is back ordered. They said come get the car it is drivable until unknown time part will come in. My car might drive but it is illegal and unsafe to drive without wipers in rain and no turn signals. Unsafe to not have horn, bright lights, or air bag.

On 12/24/21, while driving the Passat and turning, a loud bang could be heard in the steering column and the airbag light illuminated. All steering wheel controls, such as the radio, screen toggles, volume and other associated controls ceased working. Drove straight to our trusted mechanic and was diagnosed with a broken clockspring. Repair was estimated at $436 dollars. Part is still not available to remedy. VW America insists it’s not their problem to fix.

The clockspring was repaired June 14 2018, my airbag light turned on when I was backing up my vehicle and none of the steering wheel control buttons operate.

The Air Bag Inoperative Light illuminated in the dashboard display. All steering wheel electrical functions including horn, display control for items such as speed display stopped working, radio control, and phone control eased to function. There was a grinding noise coming from inside the steering wheel when I turned the wheel. I took the car to the dealer. The dealer said it is a known issue concerning the steering wheel clock spring and VW has known about this for years and has issued an extended warranty. However, VW has the parts on back order and is not supplying the parts to fix the problem in a timely fashion as it should with an emergency safety condition. I called VW of America to report this. They gave me a case number. They then sent me an email a week later saying they would get back to me in a month to let me know the status. This is negligent and unacceptable. This is not a dealership issue. VW is not supplying the part to fix the airbag system. This is a SAFETY ISSUE. Thousands of cars are affected, not just mine. THE AIRBAG SYSTEM IS INOPERATIVE AND IN THE CASE OF AN ACCIDENT THE AIRBAG WILL NOT DEPLOY. Just like the Takata airbag scenario, this should be acted on immediately before someone is seriously hurt or killed because VW will not fix a known safety issue with their air bag system. There is still no resolution from VW. This has been a known issue with VW for over 5 years.

Per Volkswagon the vehicle is known to have a defective steering clock spring. When the part fails, the vehicle steering wheel looses all electronic function. the Airbag is deactivated and the horn does not work. This failure have happened with my vehicle. Volkswagon has initiated a recall; however, it has been 2 months and they can still not provide an eta of when the vehicle will be repaired and have instructed to drive the unsafe vehicle until the parts come in. The failure initially happened in Dec 2021. This week in Feb 2022 I was run off the road by an elderly drive in an SUV that changed lanes. I was unable to notify the other diver that I was next to her because the horn did not work!

Horn and drivers airbag in steering column no longer work. The clock spring is broken that powers both units.

The contact owns a 2013 Volkswagen Passat. The contact stated that the vehicle had been parked in the driveway all night and as she was approaching the vehicle, she noticed that the driver’s side air bag had deployed. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact referenced NHTSA Campaign Number: 18V148000 (Air Bags). The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 17,000.

Mileage: 17,000

Airbag light is on

When parallel parking, the steering wheel began making a clicking noise when turning. The volume and duration of the clicking increased after pulling out from parking spot into the street and the instrument panel airbag light/chime came on within a mile of driving. Clicking in wheel while turning persisted intermittently throughout driving. All electrical controls on steering wheel are no-response. Horn does not work, airbag deactivated, and all steering wheel electronic controls are no-response.

Clock spring broken in vehicle

MY STEERING COLUMN STARTED MAKING A CLICKING NOISE WHEN I TURNED IT, AND THEN MY DRIVER-SIDE AIR BAG LIGHT CAME ON.

CLOCK SPRING STOPPED WHILE PULING OUT MY PARKING LOT

Mileage: 71,000

CLOCK SPRING BROKE

Mileage: 69,987

AIR BAG AND ALL STEERING WHEEL CONTROLS FAILED. HAD SIMILAR ISSUE AND HAD CLOCK SPRING REPLACE 12/26/2016 AND APPEARS TO HAVE FAILED AGAIN 4 YEARS LATER.

Mileage: 145,000

THE REAR DRIVER SIDE TAILLIGHTS AND TURN SIGNAL QUIT WORKING, REPLACED BULBS STILL BROKE. AIRBAG WARNING LIGHT STAYS ON, THIS IS THE SAME PROBLEM THAT MANY OF THE VW HAVE. MY VIN SHOWS THAT 5 REPAIRS HAVE BEEN FIXED IF THESE ARE SUPPOSED TO BE FIXED IT DIDN'T WORK. RECALLS WERE OVER BEFORE I GOT THE CAR SO WHAT AM I SUPPOSED TO DO? THESE PROBLEMS OCCUR WHETHER I'M STATIONARY OR MOVING.

Mileage: 100,748

MY DAUGHTER WAS IN AN ACCIDENT ON AUG 26 OF 2020. SHE WAS MAKING A LEFT HAND TURN WHEN ONCOMING TRAFFIC STRUCK HER IN PASSENGER FRONT BUMPER AND FENDER. HER CAR WAS TOTALED BECUASE OF FRAME DAMAGE. SHE ESTIMATES THE OTHER CAR WAS TRAVELING 25-30 MPH AT TIME OF IMPACT. SHE WAS IN THE PROCESS OF BRAKING AT IMPACT. NO AIRBAGS DEPLOYED ON THE VW AS YOU CAN SEE IN THE PICTURES. ALL AIRBAGS DEPLOYED ON OTHER CAR (2013 HONDA CRV). MY CONCERN IS THE AIRBAG RECALL WAS PERFORMED PRIOR TO PURCHASING THE CAR, YET FAILED TO DEPLOY. I'VE NOTIFIED VW CUSTOMER CARE WITH LOCATION OF VEHICLE, YET THEY WONT INSPECT IT TIL I PROVIDE POLICE REPORT, WHICH IS VERY INCONVENIENT TO OBTAIN, CITING THEY CAN NOT OBTAIN IT. I TOLD THEM WHERE VEHICLE IS LOCATED, OR WAS. I FEAR IT MAY BE SOLD AND CANNIBALIZED BEFORE DETERMINING WHY THEY DID NOT DEPLOY.

Mileage: 109,000

A. THE ENGINE. 1. MY VOLKSWAGEN PASSAT 2013 TDI CAN NOT PASS MASSACHUSETTS STATE INSPECTION, AFTER SEVERAL TIMES OF REPAIR THE PROBLEM WAS TRACKED TO EMISSION THAT THE REPAIR SHOP WAS NOT ABLE TO FIX IT (ALPHACARS & MOTORCYCLES, ALPHACARS, 649 MASSACHUSETTS AVE, BOXBOROUGH, MA 01719, PHONE: (978) 263-9000). (DATES OF REPAIRS: ~05/30/2020, ~06/29/2020) 2. DEALER DID THREE RECALLS AND REPAIRING FOR EMISSION, CHARGED $590 (07/31/2020). BUT EMISSION ISSUE PERSISTED (08/27/20), AND NEEDED TO BE RETURNED TO DEALER (08/28/20). 3. DEALER INTENDED TO CHARGE ANOTHER $650 FOR 'DIAGNOSIS' OF THE EMISSION ISSUE (09/09/2020). 4. THE DIESEL EMISSION ISSUE OF THIS VEHICLE IS NOT FIXED AFTER MANY REPAIRS, WHEN THIS ISSUE CAN BE FIXED IS UNKNOWN, WHETHER IT IS POSSIBLE TO HAVE THIS ISSUE FIXED IS UNKNOWN. GIVEN THAT THIS DIESEL EMISSION ISSUE COMES FROM VOLKSWAGEN'S WELL KNOWN SOFTWARE SCANDAL ON DIESEL EMISSIONS, AND LIKELY DUE TO DEFECTIVE MODIFICATION CONDUCTED LATER, THIS VEHICLE IMPOSES A MAJOR RISK TO DRIVER'S SAFETY. B. AIRBAG. EVERY TIME I START THE VEHICLE, I GOT WARNING MESSAGE ABOUT THE AIRBAG, EVEN THOUGH THE VEHICLE IS REGULARLY MAINTAINED BY VOLKSWAGEN DEALER. THE AIRBAG MAY BE DEFECTIVE, AND IMPOSES A MAJOR RISK TO DRIVER'S SAFETY. C. THE VEHICLE HAD MAJOR COOLANT LEAKING. AT REGULAR MAINTENANCE WITH DEALER, AFTER MY COMPLAINT, THE DEALER FOUND A HOLE AND FIXED IT. AROUND MIDDLE OF JUNE, 2020, THE LEAKING BECAME VERY SEVERE, I GOT WARNING LIGHT WHEN DRIVING ON HIGHWAY, AND THE ENGINE TEMPERATURE WAS VERY HIGH AND HAD A DANGER OF COMPLETE SHUTDOWN.

Mileage: 90,000

THE DRIVER AIRBAG LIGHT IS ON. HAS BEEN ON SINCE I PURCHASED THE VEHICLE.

Mileage: 59,600

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE DRIVER'S AIR BAG WARNING LIGHT ILLUMINATED. HERITAGE VOLKSWAGEN OF WEST ATLANTA (1981 THORNTON RD, LITHIA SPRINGS, GA 30122, (770) 872-0033) WAS CONTACTED AND INFORMED MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 181,305.

Mileage: 181,305

NO AIR BAG DETECTED IN THE CAR

Mileage: 126,000

MY FIANCE WAS TAKING A LEFT TURN CROSSING A BUSY ROAD DURING HOURS OF DUSK. HEADLIGHTS WERE ON. HE WAS NOT ABLE TO SEE THE OPENING OF THE ROAD WHEN TURNING AND DROVE OVER THE SIDE WALK AND CRASHED. FRONT AIR BAGS DEPLOYED AND WINDSHIELD CRACKED. 3 TIRED POPPED ALONG WITH OTHER FONT END BODY DAMAGE. I HAD JUST PURCHASED CAR FROM A DEALERSHIP A FEW MONTHS EARLIER. LATER I RESEARCHED ANY RECALLS ON MY VEHICLE AND A RECALL DEALING WITH HEADLIGHT ISSUES AND THE HEADLIGHTS ON MY VEHICLE NOT BEING ABLE TO BE ADJUSTED PROPERLY, CAME UP. IF THIS ISSUE WAS FIXED BEFORE I BOUGHT THE CAR, MY FIANCE WOULD HAVE NOT CRASHED.

Mileage: 70,000

PASSAT WAS TRAVELING SOUTH WHEN ANOTHER VEHICLE RAN A STOP SIGN, TURNED NORTH INTO THE SOUTHBOUND LANE, AND HIT PASSAT ON PASSENGERS SIDE FRONT CAUSING CAR TO SPIN AND COME TO A STOP WHEN IT HIT FRONT CENTER INTO A LIGHT POLE. SEATBELTS DID NOT LOCK, AIRBAGS DID NOT DEPLOY, EVEN THOUGH ALL RECALLS HAD BEEN DONE IN SEPTEMBER. PASSAT WAS COMPLETELY TOTALED. INSURANCE ADJUSTER AND MECHANICS ADVISED US THAT AIRBAGS SHOULD HAVE DEPLOYED. DRIVER OF PASSAT WAS INJURED DUE TO FAILURE OF SAFETY FEATURES.

Mileage: 77,665

I TOOK MY VEHICLE IN TO VW OF CHATTANOOGA IN AUGUST TO GET THE AIRBAG RECALL TAKEN CARE OF AND NOW MY SURPRISE MY "CLOCK SPRING" IS NOW NOT WORKING. I CALLED VW OF CHATTANOOGA AND DESCRIBED THAT THE CONTROLS ON THE STEERING WHEEL WAS NOT WORKING, THERE IS A CLICKING SOUND WHEN TURNING THE WHEEL AND DISCUSSED MY SAFETY CONCERNS. I MENTIONED TO VW OF CHATTANOOGA THAT I WAS CONCERNED THAT THE AIRBAG WILL JUST BLOW UP AND HE SAID IT JUST WILL NOT DEPLOY IN THE EVENT OF AN EMERGENCY. SO I'M LIKE NOW WHAT DO I DO, I HAVE A VEHICLE I CANNOT DRIVE AND THE LAST ONES TO MESS WITH IT WAS THEM! THEY ASKED IF THE AIRBAG LIGHT CAME ON WHY DIDN'T I BRING BACK IN? I SAID BECAUSE I HAVE BEEN ON MILITARY ORDERS FOR AWHILE. THEY ALSO SAID INITIALLY IT WAS COVERED UNDER WARRANTY AND NOW THEY ARE SAYING IT WILL COST $732 TO GET IT FIXED! I CALLED VW CARE AND THEY JUST SAID MY CAR WAS OUT OF WARRANTY AND IT MAYBE A WORKSMAN ISSUE BUT THE DEALERSHIP WILL HAVE TO WORK WITH YOU ON THAT. NOT TO MY SURPRISE BUT VW OF CHATTANOOGA CHOSE NOT TO PROVIDE ANY MEANS OF SOLUTION OR CUSTOMER SERVICE.

WHILE DRIVING THE VEHICLE MAKE A RIGHT TURN THE AIRBAG IN THE STEERING WHEEL OPENED WITHOUT IMPACT OR SUDDEN MOVEMENTS. IT DID NOT BREAK THROUGH THE STEERING WHEEL CASEMENT BUT INDICATOR LIGHT CAME ON AND ALL THE FUNCTIONS ON THE STEERING WHEEL STOPPED WORKING

Mileage: 58,600

I WAS SOLD A VOLKSWAGEN PASSAT NEVER WAS TOLD ABOUT ALL THE RECALLS IT HAD SO I HAD THE CAR ABOUT 3 MONTHS AND THE ADBLUE MESSSED UP AND ENGINE WOULDN'T START BUT THE DAY I TOOK MY CAR TO GET SERVICED THEY IGNORED ALL THE LIGHTS THAT WERE ON THE DASHBOARD SO I TOOK THE CAR BACK AND THEY ACTED LIKE THEY DIDN'T SEE THEM SAID THEY WOULD TURN OFF SO WE LEFT AND BEFORE WE GOT HOME THE CAR STARTED SMOKING I CALLED AND THEY SAID THEY WOULD HAVE TO LOOK AT IT T SEE WHAT WAS WRONG WHEN WE JUST LEFT THE DEALERSHIP THEY WOULD NOT TOW IT OR PAY FOR A TOW WE TOOK IT IN THEY FIXED THE FUEL INJECTOR AND THEN CALLED AND SAID THEY FOUND ANOTHER ISSUE AND EVER ISSUE THEY HAVE FOUND HAS AL BEEN ONE OF THE RECALLS AND I CALLED AND TOLD THEM I WAS WORRIED BOUT MINE N MY KIDS SAFETY CUZ ONE OF THE RECALLS COULD CAUSE A FIRE AND I DIDN'T WANT THAT TO HAPPEN AND THEY TOLD ME THERE WAS NOTHING WRONG IT WASN'T AN OPEN RECALL BUT YET EVERY RECALL IS WHAT'S MESSING UP AND I CALLED THERE COMPANY VW AT TOURNEY ADVOCATE FOR THE SETTLEMENT THEY GOT FOR THESE RECALLS AND MY CAR WAS INCLUDED IN THE SETTLEMENT FOR THE RECALL AND ALL THE RECALLS GOT THEIR MONEY BACK OR A NEW CAR AND THIS DEALERSHIP SAID IT'S NOT THEIR PROBLEM I BOUT IT WITH A WARRANTY BUT PRETTY MUCH THEY GOT PAID FOR MY PIECE OF SHOT CAR AND JUST SOLD IT WITH A WARRANTY I OWE 26000 AND HAD THE CAR 3 MONTHS AND THE WARRANTY IS ONLY GOOD ANOTHER 20000 MILES I'M CONCERNED ABOUT THEM FRAUDUNG PEOPLE INTO BUYING LEMONS AND THE SAFETY OF PEOPLE WHO GET THESE CARS

Mileage: 82,000

VOLKSWAGEN REPLACED MY VEHICLE STEERING WHEEL "CLOCKSPRING" UNDER A PREVIOUS SAFETY RECALL. MY CAR HAS NOW RECENTLY SUFFERED FROM A FAILED STEERING WHEEL "CLOCKSPRING". MY DRIVERS SIDE FRONT AIRBAG IS NOW INCAPACITATED, MY HORN NO LONGER WORKS AND MY STEERING WHEEL CONTROLS DO NOT WORK. THIS OCCURRED UPON MY MAKING A FULL LEFT HAND TURN, UPON MAKING THE TURN, I HEARD CRACKING SOUNDS COME FROM MY STEERING WHEEL AND ALL OF THE SUDDEN, I GOT AN AIRBAG ERROR WARNING LIGHT (I STILL DO), MY HORN DID NOT WORK (STILL DOES NOT) AND MY STEERING WHEEL CONTROLS DID NOT WORK (STILL DON'T). THIS SHOULD BE A SECOND RECALL TO COVER THIS ISSUE BECAUSE THE "CLOCKSPRING" WAS FORMALLY RECALLED FOR THE EXACT REASONS THAT I (AND APPARENTLY A LOT OF OTHER AUTO OWNERS) NOW SUFFER FROM AND THE SUPPOSED REPLACED CLOCKSPRING IS CAUSING THE SAME SAFETY ISSUES. VOLKSWAGEN IS CURRENTLY NOT TAKING RESPONSIBILITY FOR INSTALLING FAULTY "CLOCKSPRINGS" OR NEGLIGENT AUTO DESIGN FOR THIS ISSUE. A NEW SAFETY RECALL FOR THIS SHOULD BE ISSUED

CLOCK SPRING FAILURE AFTER MANUFACTURER RECALL "FIX". VEHICLE WAS IN MOTION, MAKING A ROUTINE TURN WHEN LOUD CLICKING SOUND WAS NOTED. IMMEDIATE FAILURE OF AIRBAGS, HORN, AND ALL STEERING WHEEL CONTROLS, INCLUDING HANDS-FREE SAFETY FEATURES.

Mileage: 50,000

WHILE DRIVING MY 2013 VW PASSAT, THE AIRBAG LIGHT CAME ON, ON THE DASHBOARD AND STARTED BEEPING. WHEN I PULLED INTO MY GARAGE, I NOTICED THAT THE HORN NO LONGER WORKED AND NONE OF THE STEERING WHEEL FUNCTIONS WORK ANYMORE. I HAVE ONLY 56,718 MILES ON THE CAR AND THE VW DEALER SAYS IT IS NOT COVERED UNDER A RECALL AND I WOULD HAVE TO PAY OUT OF POCKET FOR THE REPAIR BECAUSE MY WARRANTY DEDUCTIBLE IS $500. THIS IS A SAFETY ISSUE AND VW SHOULD BE REQUIRED TO REPAIR THESE AIRBAG ISSUES, NOT US, THE CONSUMER. THIS IS NOT SOMETHING WE (THE CONSUMERS) ARE CAUSING, THIS IS A VW QUALITY ISSUE.

Mileage: 56,718

TAKATA INFLATOR MAYBE. IN 2015 MY VEHICLE WAS TBONED BY ANOTHER VEHICLE, TO WHERE THE IMPACT EVEN CAUSED MY CAR TO SPIN, YET NO AIRBAG WAS DEPLOYED, EVEN THE POLICE AT THE SCENE WERE WONDERING WHY MY AIRBAGS DID NOT GO OFF... FAST FORWARD TO YRS LATER MY CAR READS AIRBAG ERROR.

Mileage: 82,000

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE HORN WAS INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. HILTON HEAD VOLKSWAGEN (137 AUTO MALL BLVD, HARDYVILLE, SC) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED PER AN UNKNOWN AIR BAG RECALL. THE FAILURE MILEAGE WAS 400.

Mileage: 400

2014 OR 2015 I RECEIVED A LETTER THAT MY AIR BAG CLOCK SPRING RECALL AND ANOTHER ABOUT AIRBAG RECALL.. I WENT TO DEALERSHIP AND THE CHARGER ME 1K FOR THE AIRBAG MODULE THE SAID IT NEEDED TO BE REPLACED AND THAT IT WAS MY RESPONSIBILITY.. THEY INFORMED ME.THAT IT HAD GOT WET.. I'M NOT EVEN SURE WHERE THE MODULE SENSOR IS.. PROPR TO ALL THIS I DID GET AN ERROR AIRBAG WARNING ON MY CAR BUT IT WENT A AWAY I TOOK IT TO DEALERSHIP AND THEY NEVER INFORMED ME ABOUT THE AIRBAG MODULE SENSOR WHILE UNDER WARRANTY. THE SENSOR SHOULD NOT BE IN A PLACE WHERE I CAN GET IT WET.

Mileage: 50,000

MY VEHICLE WAS MAKING A TICKING SOUND WHEN TURNING, THEN OUT OF NOWHERE A ERROR MESSAGE CAME UP THAT SAID ERROR AIRBAG, AND THE AIR BAG LIGHT CAME ON. I LOOKED UP TO SEE IF IT WAS A RECALL, SINCE I BOUGHT THE VEHICLE USED, IT IS FOR THE CLOCKSPRING, WHEN I USED THE VIN SEARCH IT DID NOT SO AS AN ACTIVE RECALL FOR MY VEHICLE.

Mileage: 49,545

"TAKATA RECALL" AIR BAG LIGHT IS ON WHEN I STARTED VEHICLE UP.

Mileage: 107,300

EVERYTHING ON MY STEERING WHEEL STOPPED WORKING( BUTTONS, HORN, ETC.) PASSENGER AIRBAG LIGHT IS ON AS WELL. DOES NOT WORK WHEN THE CAR IS MOVING OR STATIONARY.

AIRBAG LIGHT REMAINS ON. TOOK VEHICLE TO DEALERSHIP OWINGS MILLS HERITAGE VW AND WAS INFORMED THAT DRIVER'S SIDE "CURTAIN " AIR BAG IS WHAT IS CAUSING IT. CONCERNS AS TO WHETHER IT IS DEFECTIVE AND IF IT WILL PROVIDE PROTECTION IF THERE'S AN ACCIDENT. I WOULD THINK THAT THIS IS A MANUFACTURING ISSUE.

CLOCK SPRING IS NOT WORKING AFTER TAKATA RECALL IMPLEMENTED. NO CONTROLS ON STEERING WHEEL WORK. HORN DOES NOT WORK. AIRBAG WOULD LIKELY NOT INFLATE. AIRBAG LIGHT IS ON. THIS OCCURED WHILE THE CAR WAS NOT MOVING.

TAKATA RECALL, VOLKSWAGEN WILL NOT FIX THE RECALLED INFLATOR ON MY 2013 PASSAT.

WHILE SLIGHTLY TURNING THE STEERING WHEEL WHEN BACKING OUT OF A PARKING SPACE, AIR BAG LIGHT CAME. THERE IS NO COMMUNICATION FROM THE STEERING WHEEL CONTROLS LEAVING THE HORN IN-OPERATIONAL.GARVEY VOLKSWAGON ASSESSED VEHICLE AND CONCLUDED IT IS DUE TO THE CLOCK SPRING FAILING INTERNALLY. WHEN TEMPERATURE DROPS BELOW FREEZING, LOCKS WILL NOT UNLATCH. THE DOOR HANDLE WILL NOT MOVE AND THE DOORS CAN NOT BE OPENED UNTIL THE LATCHES UNFREEZE.

Mileage: 53,000

RECALL PERFORMED REGARDING AIRBAG CLOCK SPRING WHICH INVOLVED INSTALLING A SHROUD OVER THE THE CLOCK SPRING AND LESS THEN 12 MONTHS LATER, THE AIRBAG CLOCK SPRING FAILED. VOLKSWAGEN IS REFUSING TO PAY FOR THE COST OF THE REPAIR BECAUSE THEY SAY THAT THEY HAVE ALREADY PERFORMED THE RECALL. THE FRONT DRIVERS SIDE AIRBAG, STEERING WHEEL CONTROLS AND HORN ARE NO LONGER WORKING IN THE VEHICLE. THERE IS ALSO AN AIRBAG LIGHT ILLUMINATED WITH A AIRBAG ERROR IN THE INFORMATIONAL DISPLAY. THIS IS A SAFETY CONCERN. THE VEHICLE WAS IN MOTION AND THE STEERING WHEEL WAS IN USE WHEN THE FAILURE OCCURRED.

Mileage: 74,000

MY STEERING WHEEL STARTED MAKING A SOFT CLICKING NOISE WHEN TURNING ON 9/24/2018 VEHICLE HAS 68,000 MILES ON IT. ON 10/30 WHILE THE VEHICLE WAS IN MOTION MAKIN GA SLIGHT TURN IN THE BEND OF A ROAD ON THE HIGHWAY, THE AIRBAG ALERT LIGHT CAME ON AND INDICATED THERE WAS AN AIR BAG ERROR AND THE WHEEL COMMAND CONTROLS STOPPED WORKING.

Mileage: 68,000

MY 2013 VW PASSAT HAS 56,000 MILES. I REPLACED AT 33,000 ON 12/29/2016 AT A VW DEALER THAT IS NO LONGER IN BUSINESS, BASED ON THEIR DIAGNOSTIC, THE CLOCK SPRING AND AIRBAG HARNESS IN THE STEERING WHEEL. IT COSTED ME $610. FAST FORWARD ON 09/16/2018 IT TURNS OUT THAT I HAVE THE SAME PROBLEM, NO CONTROLS IN THE WHEEL AT ALL AND AIRBAG LIGHT ON. THE ONLY SYMPTOM WAS A CRUNCH SOUND IN THE STEERING WHEEL WHILE TURNING AND THE AIRBAG LIGHT CAME ON RIGHT AWAY. A VW DEALERSHIP STATED THAT IT IS UNUSUAL FOR A CLOCK SPRING TO GO BAD THAT QUICKLY, THERE'S SOME CARS THAT DON'T NEED A CLOCK SPRING REPLACEMENT AT ALL AND MINE NEEDS A SECOND ONE ALREADY AT 56,000. THROUGH A PHONE CALL VOLKSWAGEN OF AMERICA STATED THAT WON'T STAY BEHIND THE PROBLEM. I STRONGLY FEEL THAT IT'S A DEFECTIVE/MALFUNCTION PART THAT AFFECTS MY WIFE'S AND MY CHILDREN'S SAFETY SINCE THEY ARE PRIMARILY USING THE CAR. CURRENTLY WE'RE DRIVING THE CAR WITHOUT ANY FRONT AIRBAG PROTECTION! PLEASE INVESTIGATE THIS AND HAVE THE ONES WHO'S FAULT IT IS FIX THE PROBLEM! THANK YOU!

Mileage: 56,000

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE VEHICLE WAS TAKEN TO PRESTIGE VOLKSWAGEN OF STAMFORD (42 W BROAD ST, STAMFORD, CT 06902, (203) 327-2500) WHERE IT WAS KEPT FOR A MONTH WHILE THEY WAITED FOR THE PART. THE VEHICLE WAS REPAIRED, BUT THE AIR BAG SENSOR ILLUMINATED AFTERWARDS. THE VEHICLE WAS TAKEN BACK TO THE DEALER TO HAVE THE SENSOR REPAIRED, BUT IT ILLUMINATED AGAIN. THE CONTACT WAS INFORMED THAT SHE COULD NOT GET ANOTHER LOANER VEHICLE FOR ANOTHER FOUR WEEKS. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR REPAIRS AND THE CONTACT WAS CHARGED OVER $536 FOR THE LABOR FOR THE FINAL REPAIRS. THE MANUFACTURER HAD A REGIONAL CASE MANAGER CALL THE CONTACT AND ADVISED HER TO PAY THE DEALER BEFORE THEY COULD WORK ON HER CASE. THE REGIONAL CASE MANAGER STATED THAT SHE COULD NOT ASSIST UNTIL THE CONTACT RETRIEVED HER VEHICLE FROM THE DEALER. THE CONTACT HAD NOT DECIDED ON WHAT COURSE OF ACTION TO TAKE. THE FAILURE MILEAGE WAS 77,128.

Mileage: 77,128

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT TOOK THE VEHICLE TO NAPLETON VOLKSWAGEN SPRINGFIELD (3145 S CAMPBELL AVE, SPRINGFIELD, MO 65807, (417) 886-6000) TO BE REPAIRED PER AN UNKNOWN RECALL. THE REPAIR WAS COMPLETED; HOWEVER, THE CLOCK SPRING EVENTUALLY FAILED. THE SAME DEALER REPAIRED THE VEHICLE AGAIN AT THE CONTACT'S EXPENSE AND STATED THAT THE INITIAL REPAIR ONLY REPLACED THE COVERING FOR THE AIR BAGS. THE MANUFACTURER REFUSED TO REIMBURSE THE CONTACT SINCE HE HAD THE VEHICLE'S OIL CHANGED OUTSIDE OF THE DEALER AND SHOWED "NO LOYALTY" TO VOLKSWAGEN. THE FAILURE MILEAGE WAS 110,000.

Mileage: 110,000

CLOCK SPRING FAILURE. DANGEROUS AS AIR BAG AND HORN DO NOT WORK.

Mileage: 101,009

CLOCK SPRING RECALL - VOLKSWAGEN NOT HONORING THE RECALL FOR MY VIN #. STEERING WHEEL STARTED TO CLICK LAST NIGHT UPON TURNING WHILE DRIVING, AND NOW THE AIRBAG LIGHT IS OUT. TOOK IT INTO THE DEALERSHIP TODAY AND THEY SAID IT WILL BE A $700 REPAIR FOR THE CLOCK SPRING. EVEN WITH THE AIRBAG LIGHT OUT, ONE OF THE SERVICE GUYS TOLD ME THEY HAVE DEALT WITH A LOT OF THESE AND SAID IT WAS PROBABLY SAFE TO DRIVE. WHEN I ASKED ABOUT THE RECALL 69L2, THEY SAID MY CAR WAS NOT COVERED IN THE RECALL.

Mileage: 73,300

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR FLASHED. LATER, WHILE DRIVING APPROXIMATELY 65 MPH, THE AIR BAG WARNING INDICATOR REMAINED PERMANENTLY ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS REPAIRED BY VOLKSWAGEN OF HARTFORD (133 LEIBERT ROAD, HARTFORD, CT 06120) PER NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ISSUED CASE NUMBER: 181188699. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

Mileage: 84,000

WE TOOK OUR CAR IN FOR SERVICE ON 8/11/18 DUE TO THE AIR BAG LIGHT COMING ON AND STEERING WHEEL FUNCTIONS NO LONGER WORKING. THE DEALERSHIP CONFIRMED THE ISSUE WITH THE CLOCKSPRING AND STATED THAT BECAUSE OUR CAR WAS OUT OF WARRANTY THAT WE WOULD BE RESPONSIBLE FOR REPAIRS. WE STATED THAT THIS SEEMS LIKE AN ISSUE WITH DEFECTIVE EQUIPMENT SINCE THE CAR IS ONLY 5 YRS OLD AS WELL AS A SAFETY ISSUE WITH THE VEHICLE. WE ESCALATED THE ISSUE TO THE CORPORATE CUSTOMER SERVICE. THE REP STATED AGAIN THAT THEY WOULD NOT COVER THE REPAIRS BECAUSE THE CAR WAS PAST ITS WARRANTY. WE CONDUCTED OUR OWN RESEARCH ON RECALLS FOR THIS VEHICLE AS THERE HAS BEEN OTHERS (I.E. AIR BAG AND ADBLUE HEATER). WE LOCATED THE 2015 RECALL ON THE CLOCK SPRING AND DISCUSSED THIS WITH VW CUSTOMER SERVICE AS WELL. THEY REFUSED TO ACKNOWLEDGE OUR VEHICLE AS ONE OF THE ONES AFFECTED EVEN THOUGH WE ARE EXPERIENCING THE SAME ISSUES. WE ARE CONCERNED WITH THIS SAFETY ISSUE AS WE ARE NOT ABLE TO USE THE HORN, THE AIRBAG IS INOPERABLE AS WELL.

Mileage: 122,347

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHILE THE VEHICLE WAS IN REVERSE, THE CONTACT HEARD AN ABNORMAL CLICKING NOISE COMING FROM THE STEERING WHEEL AND A "DRIVER SIDE AIR BAG ERROR" MESSAGE APPEARED. THE CONTACT CALLED FINDLAY VOLKSWAGEN AT (702) 558-6600 (LOCATED AT 983 AUTO SHOW DR, HENDERSON, NV 89014) AND WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED FOR MANUFACTURER RECALL NUMBER: 239516 AND AN UNKNOWN NHTSA CAMPAIGN. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

Mileage: 22,000

TAKATA RECALL: ON NOVEMBER 17, 2017, TOOK 2013 VW PASSAT TO CHAPMAN VOLKSWAGEN (4500 E 22ND ST; 85711) TO REPLACE AIRBAGS. CLOCK SPRING FAIL: ON AUGUST 29, 2018, TOOK 2013 VW PASSAT BACK TO CHAPMAN VOLKSWAGEN SINCE 'CHECK MAINTENANCE AIRBAG' LIGHT ON, HORN NOT WORKING, AND THE DIALS FOR RADIO/ BLUETOOTH NOT WORKING. INFORMED BY SERVICE TECH THAT CLOCK SPRING FAILED SO NEED TO REMOVE/REPLACE AND COULD NOT FIND RECALL RE:CLOCK SPRING BASED ON VIN. BILLED AND PAID $672.80.

WHILE I WAS HOME, I NOTICED MY AIRBAG LIGHT CAME ON AND THE BUTTONS ON MY STEERING WHEEL DIDN'T WORK. A FEW DAYS LATER I WAS DRIVING ON THE HIGHWAY AND A CAR ALMOST CHANGED LANES ON TOP OF ME. I TRIED TO HONK MY HORN AND NOTHING CAME OUT. THANKFULLY THE CAR SWERVED BACK IN IT'S LANE BECAUSE I DIDN'T HAVE ANYWHERE TO GO. I TOOK MY CAR TO THE DEALERSHIP AND THEY TOLD ME THE CLOCK SPRING NEEDED REPLACED. IN 2016 I HAD MY CLOCK SPRING REPLACED AS PART OF A RECALL (69L2). I'VE RECENTLY LEARNED THAT MANY OTHER PEOPLE ARE HAVING A SIMILAR ISSUE WITH THEIR RECALL-REPLACED CLOCK SPRING. VOLKSWAGEN IS NOT ACKNOWLEDGING THE PROBLEM WITH THE RECALL WORK AND CLOCK SPRING BEING FAULTY AND WILL ONLY REPLACE IT IF I SPEND OVER $700 FOR ANOTHER DIAGNOSTIC AND REPAIR.

MY CLOCK SPRING WAS SUPPOSEDLY REPLACED IN 08/17 BY A VW DEALER BEFORE I BOUGHT THE CAR FROM CHEVY. WHEN I TOOK MY CAR IN BECAUSE AIR BAG LIGHT WAS ON AND NO STEERING WHEEL CONTROLS WORKED, I WAS INFORMED THAT I HAD AN OPEN CIRCUIT IN MY CLOCK SPRING AND SINCE IT HAD ALREADY BEEN REPAIRED BY THE RECALL I WOULD HAVE TO PAY FOR IT THIS TIME.

Mileage: 58,000

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT STATED THAT THE BLUETOOTH, RADIO, AND HORN FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS) IN 2015. AN UNKNOWN DEALER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE MANUFACTURER WAS ALSO CONTACTED AND WAS UNABLE TO PROVIDE FURTHER ASSISTANCE. THE VEHICLE WAS CURRENTLY AT A MECHANIC FOR REPAIRS. THE FAILURE MILEAGE WAS 103,000.

Mileage: 103,000

I HAVE TAKEN MY VW IN FOR THE RECALL, SCHEDULED A VISIT SPECIFICALLY FOR THE RECALL. AFTER I BROUGHT THE VEHICLE IN THEY SAID THEY DID NOT HAVE THE PARTS. I WAS TOLD THAT THE PARTS WERE BACKORDERED. I HAVE NO INDICATION FROM VW ON HOW LONG THIS WILL TAKE. I AM MILITARY MOVING OVER SEAS AND NEED THIS FIXED BEFORE IT CAN BE SHIPPED. I HAVE SPOKEN WITH VW 3X IN THE PAST MONTH ABOUT THIS.

Mileage: 89,000

THERE WAS A RECALL ON CLOCKSPRING, AND THE REPAIR WAS A CLOCKSPRING COVER THAT WAS REPAIRED ON MY VEHICLE IN MARCH OF 2016. JULY 2018 MY CLOCKSPRING HAD TO BE COMPLETELY REPLACED COSTING $650. THERE WAS ALSO AN AIRBAG RECALL THAT CAUSED MY HORN TO STOP WORKING, AIRBAG LIGHT TO COME ON, AT THE SAME EXACT TIME THE CLOCKSPRING STOPPED WORKING. I TOOK MY VEHICLE TO A DEALERSHIP 2 DAYS AGO TO HAVE THE CLOCKSPRING LOOKED AT AND THE RECALL ON THE AIRBAG REPAIRED. THE DEALERSHIP INFORMED ME THAT I WOULD HAVE TO PURCHASE A NEW CLOCKSPRING BECAUSE ONLY THE COVER WAS CONSIDERED A RECALL, HOWEVER OBVIOIUSLY THIS WAS NOT A SUFFICIENT CLOCKSPRING REPAIR.

Mileage: 83,000

IN OCT/6/2017 TOOK MY CAR TO RUDOLPH VW FOR THE AIR BAG RECALL, IN JUNE 29, 2018. I GOT THE SAME WARNING LIGHTS EXCEPT THIS TIME THEY ARE TELLING ME THAT THE PROBLEM IS THE CLOCK SPRING, THE PART UNDER NIT THE CUP AND AIRBAG AND THIS TIME I HAVE TO PAY FOR IT, A PROBLEM ORIGINATED BY THEM AND NOW THEY WANT TO COLLECT $ 610.00 DLLS. ALSO THEY SAID THAT THE WARRANTY EXPIRED, 1 YEAR OR 12,000 MILES, MY CAR ODOMETER RECORD INDICATE BACK THE 28086 IN 10/6/17 AND NOW 80,998 MILES IMPOSSIBLE TO BELIEVE.

Mileage: 80,970

THE AIR BAG CLOCK SPRING WAS ORIGINALLY REPLACED BY RECALL IN 2014. WHILE DRIVING OVER THE WEEKEND AND MAKING A TURN I HEARD A NOISE AND FELT A THUMP IN THE STEERING WHEEL. THE AIR BAG LIGHT CAME ON AND I LOST ALL CONTROLS ASSOCIATED WITH THE STEERING WHEEL. REFRAINED FROM DRIVING THE CAR CALLED THE DEALER ON MONDAY 6-25-18 COULDED SCHEDULE APPT UNTIL WED THE 27TH. ON THE 27TH DEER DIAGNOSED IT AS A BROKEN CLOCK SPRING.... AGAIN. SAID THEY DO THE REPAIR IN CONJUNCTION WITH TAKADA AIR BAG RECALL REPAIR BUT THAT I WOULD STILL OWE $450 TO REPAIR CLOCKSPRING. I PROTESTED THE REPAIR BILL AND SAID IT SHOULD BE COVERED SINCE IT WAS REPAIRED PREVIOUSLY. THEY SAID I COULD CALL VW MYSELF AND HAVE THEM REVIEW THE CLAIM. THE CLAIM IS PENDING WITH VE FOR THE THIRD DAY AND I AM WITHOUT VEHICLE UNTIL CLAIM IS RESOLVED. THERE CONTINUES TO BE AN ISSUE WITH THESE FAULTY CLOCKSPRING AND VW NEEDS TO MAKE GOOD ON THE PREVIOUS RECALL REPAIR.

Mileage: 68,000

MY STEERING WHEEL HAS BEEN MAKING A CRUNCHING NOISE. WHILE DRIVING ON THE INTERSTATE, I GOT OFF AT AN EXIT TO PURCHASE FOOD. WHILE TURNING INTO A PARKING LOT, ONE LOUD CRUNCH NOISE HAPPENED AND THE DRIVERS SIDE AIRBAG LIGHT CAME ON. I ALSO NOTICED THAT I LOST ALL ELECTRONIC FUNCTIONS IN THE STEERING WHEEL. I WAS VERY CONCERNED SINCE I STILL HAD AN HOURS DRIVE HOME AND WAS UNSURE IF THE CAR WAS SAFE OR NOT.

Mileage: 130,000

WHILE DRIVING ONE DAY I HEARD A SNAP IN THE STEERING COLUMN AND THE AIRBAG SYMBOL ILLUMINATED. THE HORN DOES NOT WORK AND EACH TIME I TURN THE WHEEL I CAN HEAR A NOISE COMING FROM THE COLUMN. AFTER TAKING TO A DEALER IT WAS DETERMINED THAT THE CLOCK SPRING HAS FAILED IN THE VEHICLE AND VOLKSWAGEN HAS REFUSE TO REPLACE DUE TO PLACING A COVER OVER THE CLOCK SPRING IN JANUARY OF 2016.

Mileage: 72,000

MY VEHICLE WAS A PART OF THE VEHICLES THAT HAD THE CLOCKSPRING RECALL. I TOOK IT TO A VW DEALERSHIP TO HAVE THE RECALL FIXED AND EXACTLY ONE YEAR AFTER THEY 'FIXED' THE CLOCKSPRING, IT CEASED TO WORK AGAIN. NOW THE AIRBAG WARNING LIGHT IS ON, THE HORN DOES NOT WORK, AND NEITHER DO ANY OF THE STEERING WHEEL CONTROLS. VW REFUSES TO FIX THE ISSUE WITHOUT A CHARGE OF UPWARDS OF $500, STATING THAT BECAUSE IT IS NOT APART OF THE INITIAL RECALL IT IS NOT THEIR RESPONSIBILITY.

Mileage: 40,961

IN OCTOBER 2017 I PURCHASED A PASSAT TDI FROM ARMSTRONG VOLKSWAGEN IN GLADSTONE OREGON. I THEN FOUND OUT ABOUT THE CLOCK SPRING RECALL. WITHIN A MONTH OF OWNING THE VEHICLE, MY ENTIRE STEERING WHEEL COMPONENTS STOPPED WORKING AND THE AIR BAG LIGHT CAME ON. WHILE DRIVING, MY AIRBAG LIGHT REMAINS ON, NONE OF MY STEERING WHEEL CONTROLS WORK, WHEN I TURN MY STEERING WHEEL IT ALMOST MAKES A CRUNCHY NOISE BEHIND THE STEERING WHEEL, AND I AM CONCERNED FOR MINE AND MY FAMILIES SAFETY WHILE DRIVING MY CAR. I CONTACTED THE DEALERSHIP AND SPOKE WITH THE SERVICE MANAGER WHO INFORMED ME THAT THEY PERSONALLY REPLACED THE CLOCK SPRING IN JANUARY 2016. I ASKED THEM IF THEY WOULD PLEASE RE-FIX IT, AS THE FIRST FIX DID NOT WORK, AND THE CLOCK SPRING WAS ALREADY BAD AGAIN, LESS THAN 2 YEARS LATER. THE SERVICE MANAGER TOLD ME THAT THEY HAD DONE WHAT WAS LEGALLY REQUIRED OF THEM, AND THAT THEY WOULD NOT BE FIXING MY CAR. I THEN ASKED TO SPEAK TO THE GENERAL MANAGER, WHOM I LEFT A VOICEMAIL FOR, TO SEE IF HE COULD HELP. HE HAS YET TO CALL ME BACK, TWO WEEKS LATER.

Mileage: 145,000

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE DEALER (JIM ELLIS VOLKSWAGEN ATLANTA, 5901 PEACHTREE BLVD, ATLANTA, GA 30341, (888) 848-3509) SCHEDULED AN APPOINTMENT FOR THE RECALL REPAIR; HOWEVER, THE DEALER ONLY PUT A COVER OVER THE PART INSTEAD OF REPLACING THE PART. TWO YEARS LATER, THE HORN FAILED TO FUNCTION AND THERE WAS A SHORT ON THE RIBBON CABLE WIRING THAT AFFECTED THE STEERING WHEEL MOUNTED CONTROL FUNCTIONS. AS A RESULT, THE AIR BAG INDICATOR ILLUMINATED AND THE CLOCKSPRING ASSEMBLY FAILED. THE DEALER REFUSED TO PROVIDE A SOLUTION WITHOUT THE APPROVAL OF THE MANUFACTURER. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: EA18003 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND INDICATED THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED AND REPAIRED BY A DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.

Mileage: 101,000

THESE STEERING WHEEL COMPONENTS STOPPED WORKING: HORN, TURN SIGNALS, HIGH BEAMS, WINDSHIELD WIPERS, AND CRUISE CONTROL. NOT SURE IF AIR BAG WILL IN CASE OF A CAR WRECK. INSTRUMENT PANEL DISPLAYS THE FOLLOWING MESSAGE: "BUTTON FOR DRIVER ASSISTANT SYSTEM DEFECTIVE". BEEN AN ONGOING ISSUE FOR THE PAST SINCE BUYING THE CAR 2013, ROUGHLY 5 YEARS AGO. VOLKSWAGENS TECHNICIANS REPAIRED THE ISSUE MULTIPLE TIMES ON SEPERATE OCCASSIONS *WHILE THE VEHICLE WAS STILL UNDER WARRANT.

Mileage: 10,000

I HAVE THE SAME ISSUE AS INVESTIGATION RQ 17-009. MY CLOCKSPRING WAS PART OF A RECALL WITH PREVIOUS OWNER HAVING THE RECALL COMPLETED IN 2017. NOW THE CLOCKSPRING IS BROKEN ONCE AGAIN. I CONTACTED VW AND THEY INFORMED ME THE RECALL IS CLOSED AND ON ME TO FIX OR DEALER I PURCHASED THE CAR THROUGH. THIS IS A VW ISSUE. I HEARD AND FELT THE CLOCK SPRING POP WHILE MAKING A HARD TURN A FEW DAYS AGO. LOST ALL HAND CONTROLS, HORN AND AIRBAG LIGHT. THIS IS A SERIOUS SAFETY ISSUE WITH NO AIRBAG.

Mileage: 26,500

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 15 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE CONTACT RESTARTED THE VEHICLE AND WAS ABLE TO DRIVE WITH AIR BAG WARNING INDICATOR STILL ILLUMINATED, WHICH WAS A SAFETY CONCERN. IN ADDITION, THE STEERING WHEEL CONTROLS AND HORN FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO MANDEVILLE VOLKSWAGEN (1700 N CAUSEWAY BLVD, MANDEVILLE, LA 70471, 985-626-1067) WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.

Mileage: 122,000

AIR LIGHT COMES ON AT STARTUP SOMETIME DOES NOT GO AWAY

Mileage: 35,000

2013 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE AIRBAG REPAIR. *JS

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHILE PARKING THE VEHICLE, THE AIR BAG ERROR WARNING ILLUMINATED AND ALL THE ELECTRICAL COMPONENTS TURNED OFF. AS A RESULT, THE CONTACT COULD NOT USE THE HORN OR THE RADIO. THE DEALER (ROSEVILLE VOLKSWAGEN, 830 AUTOMALL DR, ROSEVILLE, CA 95661) STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

CLOCK SPRING HAS FAILED IN LESS THAN A MONTH AFTER CLOCK SPRING RECALL IN JANUARY OF 2018. STEERING CONTROLS ARE NOT FUNCTIONAL, AIR BAG ERROR LIGHT IS ON, I ASSUME DRIVER'S SIDE AIRBAG IS CURRENTLY NON FUNCTIONAL. TURNED THE VEHICLE AND HEARD A POP SOUND ORIGINATING FROM THE STEERING COLUMN, LOST STEERING CONTROL, AND AIR BAG ERROR IMMEDIATELY FOLLOWED.

Mileage: 54,500

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHILE TURNING THE VEHICLE OFF, THE CONTACT HEARD A POPPING NOISE. THE CONTACT RESTARTED THE VEHICLE AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE HORN FAILED TO SOUND WHEN DEPRESSED. THE VEHICLE WAS TAKEN TO LEGEND VOLKSWAGEN (158 MERRICK RD, AMITYVILLE, NY 11701) WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING WAS FRACTURED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS) AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 26,000.

Mileage: 26,000

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHILE TURNING THE STEERING WHEEL IN EITHER DIRECTION, A CLICKING NOISE WAS PRESENT COMING FROM THE STEERING WHEEL. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (AUTOHAUSE VOLKSWAGEN IN LANCASTER, PA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED IN 2016 PER NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS) FOR THE SAME FAILURE. THE FAILURE MILEAGE WAS 76,600.

Mileage: 76,600

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE MAKING A TURN, THE STEERING WHEEL MADE A CLICKING NOISE AS THE STEERING WHEEL SEIZED. THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE RAY BRANDT VOLKSWAGEN DEALER (504-349-7272, 4050 LAPALCO BLVD, HARVEY, LA 70058) WHERE IT WAS DIAGNOSED THAT THE AIR BAG CLOCK SPRING NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

THW STEERING WHEEL AIR BAGS ERROR

I COMPLETED SAFETY RECALL (15V-483 ) BACK TO 01/2016. HOWEVER, I STARTED TO HEAR NOISE FROM THE STEERING WHEEL WHEN MAKING TURNS. I WENT TO A NEARBY DEALERSHIP AND FOUND OUT THAT THE NOISE IS DUE TO THE CLOCK SPRING. THE DEALER FILED A CLAIM WITH VOLKSWAGEN AND THEY REJECTED THE CLAIM SINCE IT WAS A MONTH AFTER COMPLETING THE RECALL ACTION AND THEY ONLY PROVIDE 2 YEARS WARRANTY FOR THAT. I DID A RESEARCH ONLINE AND FOUND THAT MANY PEOPLE HAD THE SAME PROBLEM EVEN AFTER COMPLETING THE RECALL ACTION. I SAW THAT AN INVESTIGATION (RQ 17-009) HAS BEEN OPENED BACK TO 11/2017.

AIRBAG LIGHT CAME ON AND THE STEERING CONTROLS ARE NOT WORKING. DEALER DIAGNOSED AS CLOCK SPRING AS BAD AND WON'T COVER BECAUSE OUT OF WARRANTY. THERE IS A RECALL FOR VW PASSAT 2010 TO 2014 FOR CLOCK SPRING RELATED PROBLEMS AND AIRBAG, BUT VW CLAIMS THAT MY VIN IS NOT PART OF THE RECALL. THIS IS NOT RIGHT...THEY HAVE A RECALL FOR MY EXACT PROBLEM AND DON'T WANT TO TAKE OWNERSHIP. REALLY LOOKING FOR SOME GUIDANCE FROM NHTSA.

Mileage: 35,000

A 2013 VOLKSWAGEN PASSAT, ON JANUARY 7THE AIRBAG WARNING LIGHT CAME ON AND "ERROR: AIRBAG" WARNING WAS DISPLAYED. THE HORN NO LONGER WORKS AND THE BUTTONS AROUND THE STEERING WHEEL ARE INOPERABLE. THE VEHICLE WAS TAKEN TO VW IN FINDLAY, OH WHERE IT WAS DIAGNOSED THAT THE TAKAKA AIRBAG RECALL WAS IN EFFECT FOR THIS VEHICLE AND THAT RECALLED PART WAS REPLACED. HOWEVER THE STEERING WHEEL MAKES A CLICKING NOISE WHEN IT IS TURNED, THE BUTTONS AROUND THE STEERING WHEEL ARE STILL NOT WORKING AND THE AIRBAG WARNING LIGHT AND "ERROR:AIRBAG" WARNING IS STILL ON.

Mileage: 98,000

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE VEHICLE WAS TAKEN TO GREEN TOYOTA (3901 WABASH AVE, SPRINGFIELD, IL 62711, (217) 698-3100) AND A PROTECTIVE COVER WAS INSTALLED OVER THE STEERING WHEEL CLOCK SPRING. A FEW MONTHS LATER, THE HORN FAILED AND THE BUTTONS AROUND THE STEERING WHEEL WERE INOPERABLE. THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTOHAUS OF PEORIA (2322 W VAN WINKLE WAY, PEORIA, IL 61615, (309) 740-7951) WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE RECALL WAS COMPLETED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

Mileage: 53,000

AS I WAS DRIVING I STARTED TO NOTICE A RUSTLING SOUND WHENEVER I WOULD TURN THE STEERING WHEEL. ABOUT 20 MINUTES LATER MY DASH LIGHT STATING THAT THERE WAS AN AIRBAG ERROR CAME ON FOR THE DRIVERS SIDE AIRBAG. THE HORN AND THE OTHER CONTROL BUTTONS IN THE STEERING COLUMN CEASED WORKING AS WELL.

Mileage: 68,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. UPON PURCHASING THE VEHICLE, THE DEALER (KAREN RADLEY VOLKSWAGEN, 14700 JEFFERSON DAVIS HWY, WOODBRIDGE, VA 22191, (703) 550-0202) DID NOT INFORM THE CONTACT OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) UNTIL AFTER SHE OBTAINED OWNERSHIP. AN INDEPENDENT SALES COMPANY STATED THAT THE VEHICLE NEEDED TO BE TAKEN TO A DEALER TO SCHEDULE A RECALL REPAIR. THE DEALER INDICATED THAT THE CONTACT WOULD NEED TO WAIT TO RECEIVE A RECALL NOTICE IN THE MAIL TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT RECEIVED THE INTERIM RECALL NOTICE MONTHS LATER, BUT HAD NOT RECEIVED A SECOND LETTER YET INDICATING THAT THE PARTS WERE AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS STILL UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL DEALERSHIP STILL HASN'T CONTACTED ME FOR THE REPAIR

TAKATA RECALL

HAIR OR OTHER FIBERS MAY CONTAMINATE THE AIRBAG CLOCK SPRING (A SPIRAL WOUND, FLAT CABLE THAT KEEPS THE AIRBAG POWERED WHILE THE STEERING WHEEL IS BEING TURNED). THIS CONTAMINATION MAY TEAR THE CABLE AND RESULT IN A LOSS OF ELECTRICAL CONNECTION TO THE DRIVER'S FRONTAL AIRBAG. A LOSS OF ELECTRICAL CONNECTION TO THE DRIVER'S FRONTAL AIRBAG WILL PREVENT THE AIRBAG FROM DEPLOYING IN THE EVENT OF A VEHICLE CRASH, INCREASING THE RISK OF INJURY.

TAKATA RECALL

TAKATA RECALL - I WOULD LIKE TO GET FIXED ASAP INSTEAD OF WAITING FOR THIS TICKING TOME BOMB TO EXPLODE.

TAKATA RECALL

TAKATA AIRBAG RECALL OVER THE PAST YEAR OR SO, I HAVE LEFT SEVERAL MESSAGES FOR THE REPAIR DEPARTMENT TO HAVE THE REPLACEMENT ON THE AIRBAGS DONE. I CANNOT GET AHOLD OF ANYONE IN THIS DEPARTMENT ON THE PHONE. NO ONE HAS CALLED BACK. I TRIED TO SCHEDULE ONE ONLINE. THAT WAS NOT DONE. I TRIED AGAIN TODAY, I COULD NOT GET THROUGH, BUT LEFT ANOTHER VOICE MESSAGE. THE NAME OF THE COMPANY IS VW UPTOWN. THEY ARE LOCATED AT 8201 LOMAS BLVD NE, ALBUQUERQUE, NM 87110. THEIR NUMBER IS 505-260-5055. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TAKATA RECALL - I HAVE CONTACTED MY LOCAL VW DEALER SEVERAL TIMES (AT LEAST 3) TO INQUIRE ABOUT REPAIRING THE VEHICLE, BUT THEY SAID THEY HAVE REPEATEDLY SAID THEY DON'T HAVE THE NECESSARY PARTS / AIRBAGS TO REMEDIATE THE RECALL. THE VEHICLE RUNS FINE. I HAVE ALSO FILED A CLAIM THROUGH THE CH. 11 TAKATA BANKRUPTCY.

TAKATA RECALL REC'D NOTICE 2/16 ABOUT RECALL ON AIR BAGS, NO FURTHER INFO HAS BEEN REC'D.

I KEEP RECEIVING RECALL NOTICES FOR [XXX]. VOLKSWAGEN TOOK POSSESSION OF THIS CAR ON 11/29/2016 UNDER THE DIESEL EMISSIONS RECALL. VW BLAMES NHTSA FOR CONTINUED NOTICES ON A CAR THEY OWN.. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 98,140

I WAS TOLD THAT MY AIRBAG ISSUE WAS DUE TO THE SENSOR GETTING WET AND I HAD TO PAY TO FIX IT, AND THEN I RECEIVE LETTER SAYING MY INFLATOR IS PART OF RECALL, THE FIRST RECALL ON MY CAR FOR THE DAYTIME DRIVING LIGHT STILL HAS NOT FIX, ITS BEEN IN THE SHOP AT LEAST THREE TIMES, ON TOP OF THAT YOU CAN MOVE THE GEARS IN MY CAR WITHOUT PRESSING ANYTHING OR BRAKING..

I RECEIVED A WRITTEN NOTIFICATION THAT MY CAR WAS COVERED UNDER A RECALL FOR THE DEFECTIVE AIRBAG. WHEN I TRIED TO MAKE AN APPOINTMENT WITH PRIORITY VOLKSWAGEN CHESTER VA. THEY REFUSED TO MAKE AN APPOINTMENT TO FIX THE CAR STATING THAT THE PARTS WERE NOT AVAILABLE AND THEY WOULD NOT MAKE AN APPOINTMENT OR TELL ME WHEN THE PART WOULD BE AVAILABLE. THE WRITTEN NOTICE SAYS TO SCHEDULE THE REPAIR IMMEDIATELY AND I AM TRYING TO DO THIS BUT THE DEALER REFUSES TO ASSIST. I TRIED TO CONTACT VOLKSWGEN DIRECTLY BUT GOT A RECORDING STATING THAT DUE TO HIGH CALL VOLUMES I SHOULD GO TO THEIR WEB SITE. WHAT A CROCK. SO WHO IS RESPONSIBLE IF THE AIRBAG INJURES OR KILLS SOMEONE WHEN THERE IS AN ACTIVE SAFETY RECALL AND THE MANUFACTURER REFUSES TO EVEN SCHEDULE THE REPAIR? HOW DO YOU SUGGEST I PROCEED FROM HERE.

Mileage: 75,000

WHEN I STARTED TURNING THE STEERING WHEEL A FEW DAYS AGO I WOULD HEAR SOMETHING KINDA TICKING LIKE SOMETHING WAS CAUGHT BETWEEN THE STEERING AND COLUMN SECTION. TODAY AFTER I STARTED MY CAR AND THE STEERING WHEEL AIR BAG CAME AND HAS STAYED ON. THUS MY HORN AND BUTTONS TO CONTROL MY INSTRUMENT PANEL NO LONGER WORK.

Mileage: 124,021

TAKATA RECALL, I HAVE BEEN CALLING FOR MONTHS THE DEALERSHIP TO SCHEDULE AN APPOINTMENT, SPECIFICALLY: SERRAMONTE VW LOCATED AT: 711 SERRAMONTE BLVD, COLMA, CA 94014. THEY NEVER GET ME THROUGH TO SERVICE, AND EVERY TIME I LEAVE MY NAME AND NUMBER THEY NEVER CALL ME BACK. HOW TO I SCHEDULE THE REPAIR!

THE VEHICLE STEERING WHEEL CLOCK SPRING WAS REPAIRED UNDER RECALL FROM VW IN JAN 2016 AT 42000 MILES AND FAILED AGAIN AT AROUND 46000 MILES, LEAVING MY CAR WITHOUT DRIVER SIDE AIRBAGS. IT IS QUITE UNSAFE TO HAVE SUCH A CRUCIAL SAFETY PART TO FAIL SO REGULARLY AND UNEXPECTEDLY. I BELIEVED THAT THE RECALLED CLOCK SPRING THAT GOT INSTALLED IN MY CAR IS ALSO DEFECTIVE.

Mileage: 46,000

I HAVE HAD 2 RECALLS. I LIVE ON AN OUTER ISLAND IN HAWAII. IN ORDER TO GET A REPAIR I AM BEING TOLD I WILL HAVE TO SHIP, VIA OCEAN BARGE, MY CAR TO OAHU.. I THINK IF VW SELLS TO OUTER ISLANDS THEY AT LEAST NEED TO HAVE AN AUTHORIZED SERVICE REP ON THAT ISLAND. I AM NOT ABLE TO AFFORD TO SHIP A CAR TO OAHU FROM KAUAI AND BACK. WHEN I PURCHASED THE CAR THE SHIPPING TO MY ISLAND WAS INCLUDED IN THE PRICE. PLEASE ADVISE

BECAUSE THE VEHICLE ALSO WAS TDI, VW BOUGHT THE VEHICLE BACK FROM ME ON 21 DECEMBER 2016, I.E., I NO LONGER OWN THE VEHICLE. I RECEIVED A RECALL NOTICE FOR THE THIS CAR A FEW MONTHS AGO AND FILLED OUT THE FORM TELLING ADDRESSEE (VW) THAT THEY HAD BOUGHT MY VEHICLE AND I SHOULD NOT RECEIVE ANY MORE NOTICES. I CALLED VW THIS MORNING (28 JULY 2017) TO GET THEM TO STOP SENDING ME RECALL NOTICES. THEY TOLD ME THEY DID NOT SEND IT YOU DID. THEY SUGGESTED THAT I CONTACT THE FLORIDA DMV, BUT THAT IS MORE THAN USELESS: THEY DO NOT SEND THE NOTICES AND KNOW THAT I KNOW LONGER OWN THE VEHICLE IN QUESTION. SINCE VW WAS KIND ENOUGH TO SELL ME A REPLACEMENT VW PASSAT FOR LESS MONEY THAN THEY PAID ME FOR THE 2013 PASSAT, I BOUGHT IT. SO, WHEN I GET A VW RECALL NOTICE I THINK IT IS FOR THE NEW ONE NOT THE OLD ONE. THIS IS VERY UNPLEASANT, SINCE WE WERE ON PINS AND NEEDLES FROM SEPTEMBER 2015 UNTIL DECEMBER 2016 WONDERING IF THE AIR BAG WAS GOING TO BLOW UP IN OUR FACES. CAN YOU FIND A WAY TO STOP SENDING ME RECALL NOTICES FOR THIS VEHICLE, PLEASE? IT WOULD BE APPRECIATED GREATLY. I WILL FILL OUT THE FORM AGAIN TELLING VW THAT I DO NOT OWN THE CAR, BUT HAVING DONE THAT BEFORE AND GIVEN THAT THE TOLD ME TODAY THEY HAD NO WAY TO STOP THE FLOW OF NOTICES FROM THEIR END, I AM ASKING YOU TO PLEASE CLOSE THE FILE ON THIS VEHICLE AS FAR AS I AM CONCERNED. YOU NEED TO SEND THIS NOTICE TO VW TO TELL THEM TO FIX THE AIR BAG IN THE CAR THEY BOUGHT BACK FROM ME. YOUR HELP AND COOPERATION IN THIS REGARD WOULD BE APPRECIATED GREATLY, THANKS IN ADVANCE IN CASE YOU CAN DO THIS FOR US.

Mileage: 17,000

TAKATA RECALL AFTER HAVING MY AIR BAGS REPLACED ON 5/5/2017 I DISCOVERED MY HORN WILL NOT FUNCTION. WHEN I CALLED THE DEALERSHIP WHO INSTALLED THE REPLACEMENT TAKATA AIRBAG THEY TOLD ME I WOULD BE CHARGED FOR THE REPAIR. I TOLD THEM THEY FAILED IN THEIR AIR BAG REPLACEMENT REPAIR WORK. I DID NOT MAKE AN APPOINTMENT. SO NOW MY CAR IS UNSAFE AS I DO NOT HAVE A HORN. THE VOLKSWAGEN DEALERSHIP IS VOLKSWAGEN OF MURRIETA, 41300 DATE STREET, MURRIETA, CA 92562, 951-894-6555.

Mileage: 109,294

CLOCK SPRING RECALL. WAS FIXED IN 2016 BUT IS AGAIN BROKEN AND VW REFUSES TO REIMBURSE THE DEALER OR COVER THE COST OF THE REPAIR. DUE TO THIS RECALLED PART NOT BEING REPAIRED PROPERLY, MY AIRBAG LIGHT IS ON, I DO NOT HAVE A HORN, CRUISE CONTROL, NOT HAVE THE ABILITY TO USE MY STEERING WHEEL CONTROLS. THIS, I FEEL IS ALSO RELEVANT TO THE AIRBAG RECALL. I CANNOT SELL MY CAR WITH THIS ISSUE, NOR DO I HAVE THE $ TO FIX IT. IT IS DANGEROUS TO DRIVE IT, AS IT ALREADY HAS AN AIRBAG NOT WORKING, THE AIRBAG LIGHT ON AND NO HORN. I HAVE CONTACTED BOTH THE DEALERSHIP AND VW AND THEY REFUSE TO COVER THE COST OF THIS RECALLED PART.

I HAVE OWNED MY 2013 VOLKSWAGEN PASSAT 3.6 SEL PREMIUM SINCE 6/10/16, AND VOLKSWAGEN NORTH AMERICA HAS NOT OFFICIALLY SENT ME DOCUMENTATION TO REPLACE MY DEFECTIVE TAKATA AIRBAGS.

THE REPAIRED CLOCK SPRING FAILED AGAIN PER DEALER. SO THE AIR BAG DOESN'T WORK AND NEITHER DOES THE HORN OR ANY OTHER STEERING WHEEL CONTROLS. SHE WAS DRIVING AND TURNED THE STEERING WHEEL AND HEARD A POP !

Mileage: 51,500

"TAKATA RECALL DATE 2/9/2016. AND IN MAY 2016 INFORMED BY VW OF HIGH RISKS. AND IMMINENT DANGER...NO FURTHER RESPONSE TO INQUIRIES...AS OF JULY 14,2017 NO REMEDY AVAILABLE...CONCERNED FOR SAFETY OF OCCUPANTS AND OTHER DRIVERS...SUGGEST VW LIVE UP TO THEIR ACKNOWLEDGED RESPONSIBILITY AND PROVIDE EQUITABLE AND SAFE CAR TO DRIVE OR OTHERWISE COMPENSATE SO THAT I CAN REPLACE THEIR DANGEROUS VEHICLE. APPRECIATE YOUR ATTENTION TO MY "AT -RISK: SITUATION [XXX] [XXX] [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

TAKATA RECALL. THE DEALER REFUSES TO REPAIR MY RECALLED AIRBAGS EVEN AFTER 2 YEARS OF CONCERN. I HAVE ASKED SINCE NOTIFIED OF THE RECALL FOR THE AIRBAGS TO BE FIXED AND ALWAYS GET THE SAME AANSWER THAT THE PARTS ARE NOT AVAILABLE. I CAN NOT DRIVE THE CAR DUE TO THE SAFETY AND CAN NOT SELL THE CAR BECAUSE THERE IS AN OUTSTANDING RECALL. WHAT CAN BE DONE?

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO HALLMARK VOLKSWAGEN AT COOL SPRINGS (620 BAKERS BRIDGE AVE, FRANKLIN, TN 37067) AND THE MANUFACTURER WHO STATED THAT "IT WAS UP TO THE FEDERAL GOVERNMENT" AND THEY COULD NOT ASSIST. THE MANUFACTURER ALSO STATED THAT PARTS WOULD POSSIBLY BE AVAILABLE IN SEPTEMBER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (CHECKERED FLAG LOCATED AT 3033 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452 877-863-8193) WHO STATED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHILE DRIVING 55 MPH, THE VEHICLE WAS REAR ENDED AND THEN CRASHED INTO THE PRECEDING VEHICLE. A POLICE REPORT WAS FILED. THERE WERE A TOTAL OF FOUR VEHICLES IN THE CRASH. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES REPORTED. THE INSURANCE COMPANY RETRIEVED THE VEHICLE FOR EVALUATION AND THE DEALER WAS NOT CONTACTED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 96,500.

Mileage: 96,500

LETTER REGARDING SAFETY RECALL 69M9 - TAKATA SDI DRIVER FRONTAL AIRBAG. *LD THE CONSUMER STATED THE VEHICLE HAS NOT BEEN IN USE DUE TO THE AIRBAG NOT BEING REPLACED. UPDATED 06/14/2017*JS

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (WALLACE AUTOMOTIVE VOLKSWAGEN IN STUART, FLORIDA) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 07/11/17 *BF THE CONSUMER STATED 07/12/2017*JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT REACHED OUT TO THE DEALER (VOLKSWAGEN IN LYNBROOK). THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL - I'M PLACING MYSELF IN DEBT DUE TO THE REPAIRS FOR A CAR THAT ISN'T THAT OLD. I'M HAVING ELECTRICAL PROBLEMS, STEERING WHEEL AND BRAKE ISSUES. THIS COMPANY HAS NUMEROUS ISSUES, RECALLS AND LEGAL ISSUES WITH THEIR CARS. I DIN'T SIGN-UP TO PAY ALL THIS MONEY OUT OF POCKET, AND THE AIRBAG RECALL STILL ISN'T AVAILABLE. THEY WERE SUPPOSED TO FIX THE STEERING WHEEL RECALL, AND NOW MY HORN DOESN'T WORK OR ANY CONTROLS ON THE STEERING UNIT. NOW HOW MUCH MORE MONEY DO I HAVE TO PUT INTO THIS CAR? I'M GOING TO NOTIFY THE BETTER BUSINESS BUREAU. I EXPECT CERTAIN EXPENSES, BUT THIS IS A BIT MUCH AND UNFAIR TO THE CONSUMER TO INCUR MORE DEBT THAN ANTICIPATED. I HAVE OBLIGATIONS AND I HAVE TO BE AT WORK AND CAN'T AFFORD TO BE OFF DUE TO ALL THESE MECHANICAL ISSUES. ESPECIALLY WHEN THE CONSUMER IS PAYING A CAR NOTE AND THE CAR WAS NEVER REPORTED IN AN ACCIDENT. WHAT DO YOU PROPOSE I DO AT THIS POINT?

Mileage: 69,800

I RECEIVED A LETTER NOTIFYING ME OF THE RECALL OVER A YEAR AGO AND STILL THE DEALERSHIP WHERE I SERVICE MY CAR IS UNABLE TO HELP WITH THE RECALL AND THEY SAY THEY HAVE NO DIRECTION AND ARE WAITING FOR FURTHER DETAILS FROM VW IN TERMS OF HOW TO ADDRESS THE RECALL. I HAVE CONTACTED THE DEALERSHIP SEVERAL TIMES AND THEY JUST SAY THEY CAN'T DO ANYTHING ABOUT IT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE BUTTONS ON THE STEERING WHEEL FAILED AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE VOLKSWAGEN OF VAN NUYS DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL CLOCK SPRING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

Mileage: 33,000

TAKATA AIRBAG RECALL. RECALL WAS PUT OUT TO BE DONE OVER A YEAR AGO AND THE ISSUE STILL HASNT BEEN RESOLVED. I DO NOT FEEL SAFE DRIVING THIS CAR AND CANT FIGURE OUT WHY THERE STILLISNT A FIX YET.

Mileage: 40,023

TAKATA RECALL - VW HAS NOT PERFORMED THE AIRBAG RECALL OF 2/9/2016 - 15 MONTHS & COUNTING IS OUTRAGEOUS. VW CAN PROVIDE NO ESTIMATE ON WHEN THE RECALL CAN BE PERFORMED & REFUSES TO OFFER ANY ALTERNATIVES. UNSAFE & UNACCEPTABLE.

Mileage: 40,000

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT TO SPEAK WITH HER LOCAL DEALER. THE CONTACT STATED THAT THE DEALER, WORLD VOLKSWAGEN LOCATED ON ROUTE 33 IN NEPTUNE NEW JERSEY, HAD BEEN AVOIDING HER AND INFORMED HER THAT THEY DID NOT HAVE THE AVAILABLE TOOLS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL. I WAS RECEIVED A LETTER IN THE MAIL STATING MY VEHICLE WAS INVOLVED IN THE AIRBAG RECALL. I CONTACTED MY DEALER (CRAIN VW OF FAYETTEVILLE) AND WAS TOLD THAT AT THIS TIME THEY COULD NOT COMPLETE THE AIR BAG RECALL. I CALLED SEVERAL MONTHS LATER AND WAS TOLD THE SAME THING WITH AN ADDED JOKE OF NOT TO BE INVOLVED IN A CRASH. NOW IT IS A YEAR AND 3 MONTHS AND I STILL HAVE NOT RECEIVED A NEW AIR BAG FOR MY VEHICLE AND DO NOT EXPECT TO RECEIVE ONE IN THE NEAR FUTURE FROM WHAT I HAVE SEEN AND READ REGARDING THE RECALL. THIS IS AN UNACCEPTABLE PROBLEM THAT NEEDS TO BE FIXED AS SOON AS POSSIBLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE NOTIFICATION IN APRIL OF 2016. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 33,679. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 33,679

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS UNABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

I PURCHASED MY CAR IN 2014. I STARTED HAVING ISSUES WITH THE CAR AS SOON AS I BOUGHT IT. I STARTED HEARING A METAL NOISE AND I TOOK IT 3 TIMES TO THE DEALER AND THEY COULD NOT FIND ANYTHING, THEN I HAD A PROBLEM WITH THE A/C SUPPOSEDLY THEY FIXED. DURING THIS TIME THE CAR WAS STILL UNDER WARRANTY. SINCE 2015 I BEEN RECEIVING BY MAIL A RECALL (SAFETY RECALL 69M9) EVERY TIME I CONTACT THE DEALER THEY ALWAYS SAY THE DON'T HAVE THE AIR BAG IN STOCK. HAS BEEN 2 YEARS SINCE I RECEIVED THE FIRST LETTER AND THEY STILL HAVE NOT RECEIVED THE AIR BAGS, AND FOR THIS REASON THEY HAVE BEEN UNABLE TO SERVICE MY CAR. I FEEL VERY UNSAFE! DRIVING THE CAR LIKE THIS! NOW IN 2017 ANOTHER PROBLEM ARISE, WHEN I AM DRIVING THE CAR SUDDENLY BRAKES / STOPS. ( FEELS LIKE IT IS GOING TO TURNED OFF ON THE MIDDLE OF THE ROAD) THE EPC LIGHT COMES ON. THIS IS THE 4TH TIME IN HAPPENS WHILE DRIVING. FOR EXAMPLE THE FIRST 3 TIMES I WAS DRIVING AT 40 MILES PER HOUR AND THE CAR STARTING SHAKING AND THE SPEED DECREASED DOWN TO 20 MILES, I TRIED TO ACCELERATE AND THE CAR DIDN'T RESPONSE. I HAD TO PULL OVER AND TURN OFF THE CAR. I CAN DEFINITELY TELL IS GETTING WORST! IT HAPPENED AGAIN YESTERDAY AND WAS WORST, I WAS DRIVING AT 30 MILES PER HOUR AND I CAME TO A STOP AS SOON AS I BRAKE , THE EPC LIGHT CAME ON AND THE CAR WILL NOT ACCELERATE. THE CAR BEHIND ME ALMOST HIT ME, I COULD BE DEAD! HOW IS POSSIBLE THAT A 2013 CAR HAS SOME MANY PROBLEMS/?? IS ONLY 4 YEARS OLD AND HAS MORE ISSUES THAN AN OLDER CAR. I DON'T FEEL SAFE DRIVING THIS CAR. IT STOPS SUDDENLY WHILE DRIVING AND IT WON'T ACCELERATE. I HAVE TO PULL OUT TURN OFF THE CAR WAIT AND TURN IT BACK ON. WHAT ABOUT IF I'M DRIVING IN AN EXPRESS WAY?? AND THE CAR STOPS SUDDENLY? SOMEONE WILL CRASH INTO ME! AND WE BOTH COULD DIE!

Mileage: 62,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PARTS WERE UNAVAILABLE FOR THE REPAIR. WHILE DRIVING 70 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE FRONT DRIVER SIDE BY ANOTHER VEHICLE TRAVELING AT A HIGH RATE OF SPEED. THE CONTACT'S VEHICLE SPUN AROUND AND LANDED ON THE SIDE OF THE ROAD. THE SEAT BELT RESTRAINED THE CONTACT AND NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE WAS TOWED TO A YARD BY THE INSURANCE COMPANY AND THE MANUFACTURER WAS NOTIFIED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED EXTENSIVELY. THE CONTACT SUSTAINED INJURIES TO THE SPINE, NECK, AND BACK, WHICH REQUIRED MEDICAL TREATMENT. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHILE DRIVING 75 MPH, THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE ON THE DRIVER'S SIDE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE INJURIES SUSTAINED TO THE CONTACT'S NECK, SHOULDERS, AND BACK. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED AND WAS NOT DETERMINED WHETHER IT WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.

Mileage: 83,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 165V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 07/13/17*LJ *AS

TAKATA. AIR BAG CAN'T EVEN TRADE CAR IN DEALER WON'T ACCEPT. TIMING CHAIN FAILED AND STUCK WITH A CAR I STILL OWE 9500 ON

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE AND THERE WAS NO ESTIMATED TIMEFRAME FOR WHEN THE PARTS WOULD ARRIVE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL. VW ON FREEWAY WAS HIT FROM BEHIND BY ANOTHER VEHICLE AND PUSHED VERY HARD INTO ANOTHER VEHICLE. TAKATA AIRBAG DEPLOYED (DRIVER'S SIDE ONLY). AIRBAG SENT METAL SHRAPNEL INTO FACE OF DRIVER. DRIVER [XXX] SUFFERED SERIOUS AND PERMANENT FACIAL LACERATIONS. ATTORNEY [XXX], LAW FIRM, PC, IS MAKING THIS CLAIM FOR [XXX]. PROCESS PER THE TKA SGO.PCO 05/2017. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Mileage: 48,000

MY WIFE WAS DRIVING CAR MAKES A TURN AND HEARS A NOISE IN STEERING WHEEL. THE DRIVERS SIDE AIR BAG LIGHT COMES ON. UPON FURTHER INVESTIGATION THE STEERING WHEEL ELECTRIC CONTROLS ALSO DO NOT WORK. ONLINE RESEARCH SHOWS VOLUNTARY RECALL BY VW FOR CERTAIN 2010- 2014 PASSATS FOR CLOCK SPRING. BRING TO LOCAL MECHANIC WHO TELLS ME CLOCK SPRING IS BAD AND I SHOULD BRING IT TO VW FOR REPAIRUNDER RECALL. CALL MY DEALER IN RIVERHEAD NY WHO INFORMS ME THAT EVEN THOUGH THE PASSAT IS IN RECALL RANGE THE VIN IS NOT PART OF RECALL AT THIS TIME.VW HAS RECALL FOR 420,000 CARS FOR CLOCK SPRING BUT FOR SOME REASON MINE IS NOT INCLUDED AND I WILL HAVE TO PAY 400.00 FOR REPAIR. RECALL NEEDS TO BE EXPANDED.

Mileage: 42,000

TAKATA RECALL. MY AIRBAG INFLATOR HAS NOT BEEN REPLACED IN OVER A YEAR-AND-A-HALF SINCE THE RECALL STARTED. EVERY TIME I CALL VOLKSWAGEN THEY TELL ME THERE'S NO FIX AVAILABLE. I LIVE IN ARIZONA WHERE IT'S HOT AND DRY CAN'T TRADE IN MY CAR CAUSE THE TRADE IN VALUE HAS PLUMMETED DO TO SAFETY CONCERNS AND NON DRIVABILITY.

"TAKATA RECALL" I HAVE RECEIVED A SAFETY RECALL LETTER ABOUT (NHTSA 16V078) FOR MY VW PASSAT 2013. THE LETTER EMPHASIZES THAT I SHOULD "NOT DELAY IN HAVING THIS RECALL REPAIR PERFORMED". I HAVE SCHEDULED A VISIT TO VW DEALER IN ARLINGTON TX "HILEY VOLKSWAGEN ARLINGTON" THROUGH THEIR WEBSITE HTTP://WWW.HILEYVW.COM/ FOR 04/20/2017 09:30 AM. I HOWEVER GOT A PHONE CALL FROM THE DEALER (A REPRESENTATIVE NAMED HUMA) TODAY (04/19/2017). SHE SAID THAT THEY DO NOT HAVE THE PART TO DO THE REPLACEMENT. SHE SAID VW ONLY SENDS THEM PARTS ONCE A WEEK AND THEY DO NOT HAVE ENOUGH TO GET MY VEHICLE SERVICED TOMORROW. SHE SAID SHE WOULD CALL ME ON FRIDAY TO LET ME KNOW WHEN I SHOULD TAKE THE CAR TO THE DEALER FOR REPAIR. I AM DISTURBED THAT THEY DELAY THE REPAIR OF MY CAR WHILE THE RECALL LETTER SAYS THAT IT SHOULD BE DONE RIGHT AWAY BECAUSE, IF NOT, IT "MAY RESULT IN SERIOUS INJURY OR DEATH TO VEHICLE OCCUPANTS."

TAKATA RECALL 69M9-TAKATA DSI DRIVER FRONTAL AIRBAG INFLATORS : I WISH TO FILE A COMPLAIN AGAINST THE ROSEVILLE VOLKSWAGEN DEALER IN ROSEVILLE CA. THIS DEALERSHIP HAS IGNORED 4 SEPARATE REQUESTS TO REPLACE AND/OR REPAIR THE DEFECTIVE TAKATA FRONTAL AIRBAG INFLATORS ON MY VW PASSAT VIN [XXX]. THIS IN ACCORDANCE WITH NHTSA 16VO78. I WOULD LIKE TO REQUEST ASSISTANCE FROM NHTSA TO COMPEL THIS WV DEALERSHIP AND/OR VOLKSWAGEN AMERICA TO REPLACE DANGEROUS FRONTAL AIRBAG INFLATOR. I WOULD GREATLY APPRECIATE WHATEVER ASSISTANCE YOU CAN PROVIDE. THANK YOU VERY MUCH INDEED! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TAKATA RECALL ON AIRBAG. THIS HAS BEEN RECALLED FOR YEARS NOW. NO REPLACEMENT IS AVAILABLE. THIS IS A FAMILY CAR. NEED IT REPLACED OR CAR BOUGHT BACK ASAP!

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

"TAKATA RECALL" CAR WAS RECALLED FOR LIGHTS, AFTER BEING IN THE SHOP MY CAR WOULD NOT START, I WAS TOLD MY SERVICE MANAGER THAT IT WAS DUE TO THE WEATHER, I RESPONDED WITH IT CANT BE CAUSE THE BATTERY IS HOLDING A CHARGE, I WAS KICKED OUT OF SERVICE AREA, I HAVE ALSO PAID FOR MY AIRBAGS TO FIXED AND I COMPLAINED ABOUT THE WARNING LIGHT BEFORE RECALL HAPPENED, AND BEFORE 36K MILAGE EXPERATION.. MY DAY TIME RUNNING LIGHT RECALL, HAS BEEN SERVICED THREE TIMES STILL DOES WORK.. I CANT SEE THE ROAD AT NIGHT. MY CAR SOMETIMES STAHLS IWHILE DRIVING AND WILL NOT GO OVER2KRPM, OH YOU CAN ALSO MOVE THE GEAR SHIFT WITHOUT HOLDING BUTTON DOWN WHILE DRIVING..

Mileage: 15

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL I RECEIVED A SAFTY RECALL 69M9 APRIL 2016 AND AS OF NOW VW STILL STATES NOT READY NO PARTS WILL NOTIFY, ONE YEAR IS TOO LONG TO STILL DRIVE WITH THIS DANGEROUS CONDITION.

Mileage: 22,000

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 60 MPH, ANOTHER VEHICLE CUT INTO THE CONTACT'S LANE AND CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE. THE FRONT DRIVER'S AIR BAG DEPLOYED AND THE FRAGMENTS FROM THE AIR BAG STRUCK THE CONTACT'S FACE. THE CONTACT SUSTAINED MINOR CUTS AND BRUISES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE DEALER STATED THAT IT MAY HAVE BEEN A TAKATA AIR BAG. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 52,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 52,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

MY LEASE IS ENDING IN MAY 2017. I HAVE PAID INTO THIS CAR FOR FOUR YEARS AND PLANNED TO BUY THE RESIDUARY. I SPOKE WITH THE LOCAL VW DEALERSHIP AND THEY WON'T DO ANYTHING HERE IN CHARLESTON, SC. I AM CONCERNED BECAUSE I AM IN A HOT AND HUMID REGION AND IT MAKES MY AIRBAG EVEN MORE OF A DANGER!! I SPOKE WITH VW CREDIT AND THEY SAY THEY CAN SELL ME THE RESIDUARY BUT WILL NOT PROVIDE A CREDIT OR ANYTHING ELSE. I WILL JUST NEED TO DRIVE THE DEFECTIVE CAR. I SPOKE WITH VW'S NATIONAL CUSTOMER CARE AND THEY JUST FED THE BS THAT THEY WON'T DO ANYTHING BECAUSE THEY ARE FOLLOWING THE RULES. THEY WILL NOT ACT TO PROTECT CONSUMERS UNLESS FORCED THROUGH A LAWSUIT OR FORCED BY A REGULATORY AGENCY LIKE THE NHTSA. IT IS NEGLIGENT AND IRRESPONSIBLE OF VW TO PLACE BLAME ON EVERY BUT THEMSELVES. MY PARTNER AND I HAVE BEEN WITH VW FOR ALMOST 15 YEARS BUT UNLESS VW MAKES THIS RIGHT AND EITHER PROVIDES A SAFER CAR, FIXES THE AIRBAG, OR PROVIDES SOME SORT OF CREDIT OR INCENTIVE TO ME, VW WILL LOSE A CUSTOMER. I WILL GIVE MY MONEY TO ANOTHER CAR DEALERSHIP.

Mileage: 44,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE CONTACT HAD BEEN WAITING OVER A YEAR FOR THE PARTS TO BE AVAILABLE FOR THE AIR BAG RECALL. NEITHER THE MANUFACTURER NOR DEALER HAD BEEN CONTACTED TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE. THE FAILURE MILEAGE WAS 15,000. *CN

Mileage: 15,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL DURING A CAR ACCIDENT ON AUGUST 05,2015 THE AIRBAG DEPLOY , THE AIRBAG HIT ME IN MY FACE AND BURN MY RIGHT ARM (SEE PICTURES) AND I FELT PAIN , AND EVENTUALLY LOST CONSCIOUSNESS

Mileage: 28,000

TWICE I HAVE HAD TO REPLACE THE HEADLIGHTS.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL -- NO SOLUTION IS AVAILABLE OVER 1 YEAR POST RECALL.

Mileage: 35,000

TAKATA RECALL

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE

TAKATA RECALL - I HAVE BEEN WAITING OVER A YEAR FOR THIS TO BE REMEDIED.

1. THE LIGHTING RECALL I HAVE HAD MY CAR SERVICED AT LEAST 4XS FOR LIGHT.. THE LIGHT IS STILL NOT FIXED, EVERY TIME THE HOOD IS OPEN AND CLOSED THE LIGHT GOES OUT. 2. I WAS SENT RECALL LETTER ABOUT AIRBAG, I WENT TO HAVE IT FIXED AND WAS TOLD THAT THE SENSOR GOT WET AND ITS MY RESPONSIBILITY AND WAS CHARGED ALOMOST 1K TO FIX IT.3. MY CAR WHILE DRIVING SAYS SETTINGS ARE NOT ACCESSIBLE, THIS IS CONSTANT AND ITS NOT AS THOUGH IM TRYING TO CHANGE THE SETTINGS, WHILE DRIVING. ALSO THE LAST TIME I TOOK MY CAR IN FOR SERVICE I PAID FOR MY AC FILTER TO BE CHANGED AND IT WASN'T THEY SAID MY TIRES WERE OK THEY WERE NOT. I HAVE BEEN KICKED OUT OF ONE DEALERSHIP BECAUSE THE SERVICE MANAGER WAS CLEARLY A RACIST. I HAVE HAD SO MANY PROBLEMS AND WHEN I CALL VW OF AMERICA IM PUT ON HOLD, JUST TO BE TOLD THAT THERE IS NOTHING THEY CAN DO. NOW THEY ARE CALLING ME OVER, AND OVER TO EXTEND MY WARRANTY, I PAID FOR MY CAR IN FULL.. I CANT GET ONE PERSON TO TAKE MY ISSUES SERIOUSLY, I CAN BARELY SEE THE ROAD WHEN DRIVING, THE CARS SETTINGS CONSTANTLY CHANGE. LAST BUT NOT LEAST I PAID FOR COSMETIC ISSUES AND HAD A NEW BATTERY PUT IN ALL WHILE UNDER WARRANTY. BECAUSE THE SERVICE MANAGER KICKED ME OUT OF DEALERSHIP.

Mileage: 13,000

TAKATA RECALL DEALERSHIP WILL NOT PROVIDE LOANER. I AM TRYING TO BUY A NEW CAR, AND DEALERSHIPS ARE DEVALUING THE PRICE OF MY CAR SINCE THE RECALL HAS NO FIX.

I WANTED TO FIND OUT HOW MUCH CREDIT VW IS GOING TO GIVE ME FOR THE TAKATA RECALL ON MY VEHICLE SINCE ITS ELIGIBLE AND I WAS DRIVING IT BEING VERY VULNERABLE TO THIS. I HAVE ALREADY RETURNED BACK MY VEHICLE (TERMINATION OF LEASE) BUT WANTED TO GET THE REIMBURSEMENT FROM VW FOR THE TAKATA RECALL AS ELIGIBLE. VIN:[XXX] ACCOUNT NUMBER:882794211 VEHICLE:2013 PASSAT SE W/SUNR PLEASE ADVISE. THANKS! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TAKATA RECALL THIS UNBELIEVABLE THAT A RECALL DATED APRIL 2016 FROM VW IS STILL NOT BEING REPAIRED. THE LOCAL DEALER IS NOT HELPFUL AND REALLY ACTS LIKE HE DOES NOT CARE ONE BIT ABOUT THIS ISSUE. WHAT IS THE ISSUE AND WHILE SO LONG SINCE ACURA HAD ALREADY REPAIRED MY OTHER AUTO!!!

TAKATA RECALL: NOTHING HAS HAPPENED SO FAR, BUT I WAS ALMOST IN A WRECK THIS MORNING AND I'M SCARED. WHAT IF MY AIRBAG DEPLOYS AND SERIOUSLY INJURES ME OR A LOVED ONE? I THINK A FAR SOLUTION WOULD BE TO ALLOW CONSUMERS TO TRADE IN DEFECTIVE VEHICLES WITH ONES THAT DO NOT HAVE THIS AIRBAG AT THE MANUFACTURER'S, I.E., TAKATA'S EXPENSE. THEY KNEW THESE AIRBAGS WHERE DEFECTIVE AND IT TOOK DEATHS AND SERIOUS INJURIES FOR THEM TO DO THE RECALL. NOW, EVERYDAY, I'M TERRIFIED OF BEING EVEN IN A FENDER BENDER. SOMETHING NEEDS TO BE DONE AND SOON! WE HAVE KNOWN ABOUT THIS FOR ALMOST TWO YEARS NOW.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. I BOUGHT THE CAR IN MARCH 2016 FROM AN OFFICIAL VW DEALER IN SEATTLE, CARTER MOTORS. VW HAD RECALLED THIS CAR ON 9 FEBRUARY 2016, BUT THE DEALER DID NOT INFORM ME. I SUBSEQUENTLY REGISTERED THE CAR WITH VW OF AMERICA, USING A FORM SUPPLIED WITH THE VEHICLE. I DID NOT HEAR FROM VW AND THEY DID NOT INFORM ME OF THE RECALL OF MY CAR. ONCE I FOUND OUT ABOUT THE RECALL STATUS (USING THE NHTSA ONLINE TOOL) I CONTACTED THE DEALER, BUT HE WAS NOT WILLING TO UNDO THE ORIGINAL PURCHASE, OFFERING ME HALF OF WHAT I HAD PAID FOR THE CAR "BECAUSE IT IS AFFECTED BY THE RECALL". THIS WAS A $9,000 LOSS TO ME (I TRADED THE CAR IN, AS I WAS NOT COMFORTABLE HAVING MY 18-YEAR OLD DAUGHTER DRIVE A CAR WITH AN UNRESOLVED ISSUE THAT HAS KILLED 14 DRIVERS SO FAR). I HAVE TWO COMPLAINTS: 1. VW OF AMERICA IS OBVIOUSLY NOT HONORING ITS AGREEMENT TO IDENTIFY AND CONTACT DRIVERS OF RECALLED VEHICLES. I PROVIDED THE VEHICLE VIN AND ALL MY CONTACT DETAILS TO THE COMPANY, BUT NEVER HEARD FROM THEM AGAIN. THIS SEEMS TO BE IN BREACH OF THE AGREEMENT VW OF AMERICA HAS WITH THE NHTSA. 2. AN OFFICIAL VW DEALER (CARTER MOTORS) SOLD ME A RECALLED CAR, WITHOUT DISCLOSING THIS FACT. AT THE VERY LEAST, THAT IS ETHICALLY CORRUPT. THEY WERE SUBSEQUENTLY UNWILLING TO REMEDY THIS, STATING THEY HAD "DONE NOTHING WRONG", AND I GOT TO BEAR THE LOSS.

Mileage: 21,000

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

VIA USPS ( ATTORNEY SOLICITATION ) I HAVE BEEN ADVISED THERE IS A PROBLEM WITH THE DRIVER'S SIDE AIRBAG. VOLKSWAGEN HAS NOT CONTACTED ME CONCERNING THEIR PLAN FOR REPAIR. CAN YOU GET MATTERS RESOLVED ?

Mileage: 25,000

TAKATA RECALL SUMMARY: TAKATA HAS REPORTED THAT THE DRIVER FRONTAL AIRBAG INFLATOR COULD POTENTIALLY RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, WHICH MAY RESULT IN SERIOUS INJURY OR DEATH TO VEHICLE OCCUPANTS. SAFETY RISK: AS REPORTED BY TAKATA: IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, WHICH MAY RESULT IN SERIOUS INJURY OR DEATH TO VEHICLE OCCUPANTS. REMEDY: REPLACE DRIVER AIRBAG INFLATOR. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE

TAKATA RECALL. AN ENTIRE YEAR HAS ALMOST PASSED SINCE BEING NOTIFIED THAT THE DRIVER'S SIDE AIRBAG IN MY VEHICLE IS AFFECTED BY THE TAKATA RECALL, YET I STILL HAVE NOT RECEIVED ANY NOTIFICATION ON THE MANUFACTURER REMEDYING THE SITUATION. ALL THE DEALER HAS TO DO IS REPLACE THE AIRBAG, THAT IS THE REMEDY! WHY AM I WAITING AN ENTIRE YEAR FOR THE DEALER TO REPLACE A DEFECTIVE DRIVER AIRBAG THAT HAS THE POTENTIAL TO KILL ME IF I GET INTO A MINOR ACCIDENT?! THIS IS ABSOLUTELY UNACCEPTABLE AND I DEMAND A REMEDY FREE OF CHARGE SOONEST.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THIS RECALL IS YEARS OLD. I HAVE OWNED THIS CAR FOR QUITE A WHILE. IT HAS BEEN ON THE TAKATA AIRBAG REPLACEMENT LIST FOR A LONG TIME. MY DAUGHTER DRIVES THIS CAR AND I AM FEARFUL OF HER GETTING INTO AN ACCIDENT AND SUFFERING UNDUE INJURY BECAUSE OF THIS RECALL THAT HAS NOT BEEN RECTIFIED. I HAVE CALLED THE DEALER. THEY OFFER NO HELP.

TAKATA RECALL: "RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE". ON DECEMBER 27, 2016, CALLED DEALER ABOUT AIRBAG ERROR MESSAGE ON DASH. WAS TOLD THERE WAS STILL NO FIX, BUT TO BRING THE CAR IN TO SEE WHY THE ERROR MESSAGE. PAYING FOR A CAR THAT IS UNSAFE TO DRIVE. RECALL NOTICE DATED FEBRUARY 9, 2016. NHTSA RECALL NUMBER 16V078 MANUFACTURER RECALL NUMBER 69M9

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/31/2017*CT UPDATED 032/06/17*JB

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT LEASED THE VEHICLE FOR FIVE MONTHS AND LATER PURCHASED IT FROM THE DEALER. THE DEALER ADVISED THE CONTACT THAT THERE WERE NO RECALLS. WHEN THE DEALER STATED THERE WAS A CLOCK SPRING RECALL, THEY NEVER DISCLOSED THAT IT WAS ASSOCIATED WITH THE AIR BAG. THE CONTACT CALLED THE DEALER AND STATED THAT NOTHING COULD BE DONE AFTER SHE SIGNED THE CONTRACT. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN THE GARAGE UNTIL THE DEALER DISCLOSED THE AIR BAG RECALL WAS RELATED TO THE VEHICLE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 2,056.

Mileage: 2,056

TAKATA RECALL THERE IS STILL NO REMEDY FOR THE AIRBAG IT HAS BEEN ALMOST ONE YEAR AND I AM DRIVING AROUND WITH A CAR THAT IS UNSAFE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR A CLICKING NOISE IN THE STEERING WHEEL. THE CONTACT WAS INFORMED THAT THE CLOCK SPRING COVER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED TWICE, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 73,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL

Mileage: 65,000

TAKATA RECALL: MY CAR IS CURRENTLY UNDER THE TAKATA RECALL, DRIVER AIRBAG BEING AFFECTED AND I HAVE YET TO RECEIVE ANY INFORMATION FROM THE MANUFACTURER IN REGARDS TO REPLACING THIS DEFECT. IT WAS SENT OUT IN FEBRUARY 2016 AND I NEVER RECEIVED NOTICE THAT MY CAR HAD A RECALL. I FOUND OUT FROM A FAMILY MEMBER WHOM ALSO HAS THE SAME RECALL. I WOULD LIKE TO BE MADE AWARE OF WHEN A REPLACEMENT FOR THIS DEFECT WILL BE AVAILABLE OR TO BE PROVIDED WITH BUYBACK OPTIONS ON THIS VEHICLE, AS IT IS VERY UNSAFE TO DRIVE WITH THIS DEFECT.

TAKATA RECALL: DAUGHTER DRIVE CAR TO COLLEGE. RECEIVED RECALL 1YR AGO FROM 12-12-16 STILL NO AIR BAGS AVAILABLE AT DEALER. HOW LONG DO WE HAVE TO WAIT TO FIX THIS CAR. DOES SOMEONE HAVE TO DIE IN MY CAR FIRST?

TAKATA RECALL HASN'T BEEN REPAIRED YET. IT HAS BEEN A VERY LONG TIME.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/25/2017*CT UPDATED 01/26/17.*JB

TAKATA RECALL. AS REPORTED BY TAKATA, IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, WHICH MAY RESULT IN SERIOUS INJURY OR DEATH TO VEHICLE OCCUPANTS. THERE HASN'T BEEN ANY REMEDY OR REPAIR TO THIS AND THERE HASN'T BEEN ANY COMPENSATION OR REPLACEMENT OF THE VEHICLE WHICH IS ONLY FAIR TO ASK. I AM WORRIED THAT SOMETHING MIGHT HAPPEN AND IT WOULD BE TOO LATE TO DO ANYTHING ABOUT IT. AS A COMPANY MANUFACTURING IT, VW SHOULD PROVIDE US THE SENSE OF SAFETY AND PROTECTION. ALSO I LIVE IN CA, WHICH IS STATE THAT FALLS IN ZONE A STATES WITH HIGH TEMPERATURE CYCLING AND HUMIDITY AND FALLS INTO A MORE RISKY GROUP. SO I NEED TO FEEL SECURE IN SOME WAY AND VW IS RESPONSIBLE FOR IT.

TAKATA RECALL AS OF NOVEMBER 23, 2016 NO FIX WAS OFFERED BY VW DEALER

Mileage: 15,000

TAKATA RECALL: MY DEALERSHIP, VOLKSWAGEN BRIDGEWATER NJ, HAS NOT HAD THE PARTS TO REPAIR THE RECALL NOR HAVE THEY REMEDIED IT EITHER. I HAVE CALLED MULTIPLE TIMES EXPRESSING MY CONCERN DRIVING THE VEHICLE AND THEY HAVE NOT MADE THE SITUATION RIGHT. I AM UNSURE HOW TO PROCEED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I AM HAVING AIRBAG LIGHT ON OF MY DASHBOARD. I AM ALWAYS HAVING THE SUSPECT ABOUT AIRBAG WILL WORK OR NOT IF REQUIRED. I CONTACT VW SERVICES CENTER THAT THEY CAN'T HELP. VW RECALL WEBSITE SAYS IT IS NOT AVAILABLE FROM LAST FEBRUARY 2016. DO I STILL USE THE CAR OR NOT? I HAVE ONLY 1 CAR FOR THE BASIC COMMUTE TO WORK. I FOLLOWED UP MULTIPLE TIMES WITH VW. BUT THERE IS NO MOVEMENT TO ADDRESS THIS PROBLEM.

TAKATA RECALL RECALL ISSUED 9 MONTH AGO AND I AM REPORTING THIS HAS NOT BEEN TAKEN CARE OF YET. I HAD A CLOCK SPRING REPLACED PER RECALL BUT NOT THE AIRBAG.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA FRONT AIRBAG SAFETY RECALL 16V078. DEALER IN FAYETTEVILLE NC HAS BEEN UNABLE TO PROVIDE REPLACEMENT AND CANNOT DETERMINE WHEN THE RECALL APPOINTMENT WILL BE SCHEDULED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

CONTACTED GUNTHER VW IN DELRAY BEACH, FLORIDA REGARDING TAKATA AIRBAG RECALL ON NUMEROUS OCCASIONS TO BE TOLD THAT THE PARTS ARE NOT AVAILABLE YET FOR THIS RECALL.

LETTER FROM SENATOR ISAKSON ON BEHALF OF CONSTITUENT RE 2013 VW PASSAT DEFECTIVE TAKATA AIRBAG RECALL. *SMD THE CONSUMER HAS SINCE SOLD THE VEHICLE. *JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA RECALL VOLKSWAGEN HASN'T REPLACED MY AIRBAGS AND I'M CONCERNED FOR MY SAFETY.

Mileage: 29,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED A LETTER FROM VOLKSWAGEN SEVERAL MONTHS AGO ABOUT AN AIRBAG RECALL ON MY VEHICLE THAT CAN CAUSE SERIOUS INJURY AND EVEN DEATH . I HAVE REQUESTED EITHER A REPLACEMENT VEHICLE OR LEASE TERMINATION TO NO AVAIL. I AM DRIVING AN UNSAFE VEHICLE DAILY AND WANT A REMEDY. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR! *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN FEBRUARY. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL- I HAVE CONTACTED VOLKSWAGEN ABOUT THIS RECALL AND THEY SAID THERE IS NO REMEDY, BUT MY LIFE MEANS MUCH MORE TO ME THAN A DELAYED REMEDY OF A LIFE THREATENING FACTOR. WHEN I AGREED TO DRIVE MY CAR IT WAS FOUND SAFE TO DRIVE, BUT I OR ANYONE CAN SAY THAT ANYMORE. I'D LIKE TO TAKE MY CAR TO A DEALERSHIP AND TRADE WITH A SAFE VEHICLE WHERE ME AND MY FAMILY CAN RIDE. PLEASE HELP.

Mileage: 19,000

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NEEDS REPLACEMENT OF DRIVER AIRBAG INFLATOR ( DEFECTIVE).

Mileage: 1,500

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNED A 2013 VOLKSWAGEN PASSAT. WHILE PROCEEDING TO STOP AT A RED LIGHT, THE VEHICLE INDEPENDENTLY ACCELERATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE FAILED TO STOP AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DEPLOYED AND SCRAP METAL PASSED THROUGH THE REAR DRIVER SIDE PASSENGER. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED SEVERE INJURIES TO THE HAND AND THE PASSENGER SUSTAINED A BROKEN RIB. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED AND TOWED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PARTS TO REMEDY THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 27,000. ....UPDATED 01/11/2017*CT CONSUMER STATED AIRBAG RECALL REPLACEMENT COULD NOT BE COMPLETED-PART NOT AVAILABLE- DEALER INSTALLED "CLOCK SPRING" AS TEMPORARY FIX UNTIL NEW AIRBAG AVAILABLE- RECALL SPRING OF 2016- PART NEVER MADE AVAILABLE. VW ENGINEERS WOULD EXAMINE THE CAR AT THE SALVAGE SITE, ENGINEERS DETERMINED CONSUMER FOOT WAS ON THE GAS, NOT BRAKE PEDAL AND THERE WERE NO TEARS IN THE AIRBAG AND THEREFORE NOT RESPONSIBLE FOR MECHANICAL FAILURES OR PERSONAL INJURIES. CONSUMER STATED FOOT WAS ON THE BRAKE PEDAL AND NOT GAS PEDAL. UPDATED 66/22/18*JB

Mileage: 27,000

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL - I BOUGHT A CERTIFIED PREOWNED VOLKSWAGEN PASSAT 2013. DEALER OR MANUFACTURER SHOULD PROVIDE THE TAKATA AIRBAG FIX ASAP. IF THEY DONT HAVE ETA, THEY SHOULD PROVIDE A REPLACEMENT CAR, WHICH IS SAFE.

Mileage: 46,000

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

AIRBAG LIGHT IS ON. CONTROL ON STEERING WHEEL DOESN'T WORK.

Mileage: 30,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

"TAKATA RECALL". I RECEIVED A LETTER ABOUT THE RECALL IN APRIL 2016 AND HAVE CALLED THE DEALER TWICE AND THEY DO NOT HAVE THE PARTS TO REPAIR THIS PROBLEM.

TAKATA INFLATORS DESPITE THE FACT THAT I RECEIVED A NOTICE REGARDING THIS RECALL MONTHS AGO, THERE IS STILL NO AVAILABLE RESOLUTION. I FEEL UNCOMFORTABLE, VULNERABLE AND UNSAFE EVERY TIME I GET IN MY CAR. I DO NOT ALLOW PASSENGERS IN MY CAR DUE TO THIS ISSUE. ASIDE FROM THE UNEASINESS I CONTINUALLY FEEL, THIS HAS CREATED MUCH INCONVENIENCE.

TAKATA RECALL - IT'S BEEN MONTHS SINCE I WAS FIRST NOTIFIED. THE DEALERSHIP KEEPS TELLING ME I HAVE TO WAIT UNTIL I GET A SECOND LETTER FROM TAKATA. THIS IS UNACCEPTABLE AS I DRIVE THIS VEHICLE 80+ MILES A DAY.

I HAD LEASE THIS CAR WITH THE INTENTION TO PURCHASE FOR THE RESIDUAL VALUE, SINCE MY WIFE AND MY SELF ARE RETIRED AND WE CAN NOT AFFORD TO KEEP SPENDING MONEY, DURING 36 MONTH I MADE MY PAYMENTS AND KEPT MY PART OF THE AGREEMENT, NOW VOLKSWAGEN DEALER CLAIMS THAT THEY CANNOT SALE THE AUTO DUE TO BEEN RECALLED. NOW WHEN ITS TIME FOR VOLKSWAGEN TO COMPLY WITH THERE PART OF THE AGREEMENT, THEY REFUSE TO DO IT, ATTACHED IS A LETTER FROM THE DEALER TELLING ME THAT THEY HAVE A BUYER FOR MY VEHICLE, BUT THEY CANNOT SALE TO ME. THIS IS A FRAUDULENT TYPE OF LETTER.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE MANUFACTURER STATED THAT NOTHING COULD BE DONE AND ADVISED THE CONTACT TO CALL NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

"TAKATA RECAL" I CANNOT USE THE CAR DUE TO THE FACT THAT I OR ANY PASSENGERS MY BE KILLED IN ANY DEPLOYMENT OF THE AIRBAG POTENTIALLY. I AM AWAITING THE TDI BUYBACK BUT WOULD LIKE TO USE THE CAR WITH CONFIDENCE AND SAFETY. THE DEALER SAYS "DON'T GET IN AN ACCIDENT" DON'T WORRY WE HAVEN'T HAD ANY REPORTS OF DEATH.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WEEKS AFTER OWNING THE VEHICLE. THE DEALER STATED THAT THE REMEDY AND PARTS WERE UNAVAILABLE FOR OVER SEVEN MONTHS. THE DEALER DID NOT OFFER A LOANER VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNED A 2013 VOLKSWAGEN PASSAT. WHILE DRIVING 45 MPH, THE PASSENGER SIDE OF THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO A BODY SHOP. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

Mileage: 110,000

RECEIVED NOTICE OF AIRBAG RECALL IN APRIL AS POTENTIALLY LIFE THREATENING. ALMOST 4 MONTHS LATER, VW WILL NOT FIX, HAS NO DATE FOR A FIX, AND REFUSES TO DISABLE AIR BAG.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL.... ALL VOLKSWAGEN DEALERS IN HOUSTON AREA SAY THEY DO NOT HAVE A FIX FOR MY AIRBAG. THERE IS NO WAITLIST, NO WAY OF KNOWING WHEN THIS DANGEROUS DEADLY AIRBAG WILL BE REPLACED. 11 PEOPLE HAVE DIED FROM IT ALREADY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED TWO NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 15V483000 (AIR BAGS) AND 16V078000 (AIR BAGS). THE DEALER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V171000 (ELECTRICAL SYSTEM) AND 16V078000 (AIR BAG). HOWEVER, THE PARTS TO DO THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I DON'T FEEL SAFE KNOWING THERE IS A RECALL OF METAL FRAGMENTS THAT CAN COME THROUGH MY AIRBAGS AND THERE'S NO REMEDY WITH THE RECALL STARTING IN FEBRUARY

TAKATA RECALL. THE VEHICLE STILL HAS NO REPAIR AVAILABLE FOR THE AIRBAG ISSUE (TAKATA RECALL). I DO NOT FEEL SAFE DRIVING THIS AROUND AND I WORRY EACH DAY I GET IN TO GO TO WORK. HOW CAN VOLKSWAGEN ADVISE CUSTOMER THAT IT IS "OKAY" TO KEEP DRIVING THE VEHICLE WHEN THIS RECALL IS DEADLY TO THE CONSUMER IF THE AIRBAGS DEPLOY. PLEASE HELP. SOMETHING HAS TO BE DONE IN ORDER TO SOLVE THIS FATAL PROBLEM.

TAKATA RECALL. OVER 6 MONTHS AND NO SIGN OF REPAIRS. DRIVING DANGEROUS VEHICLE AND UNABLE TO TEACH MY TEENAGER HOW TO DRIVE! TOO DANGEROUS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN APRIL OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/05/16*LJ

RECALL NOTICE #15V48300; DATE 08/04/2015; AIR BAGS; FRONTAL I WAS BACKING THE CAR OUT OF MY DRIVEWAY TURNING MY STEERING WHEEL WHEN I HEARD SOMETHING RATTLING AROUND IN THE STEERING WHEEL AND THEN I HEARD A "SNAP" OR "POP" AND THEN AN AIR BAG ERROR ALERT WAS DISPLAYED ON THE INFORMATION PANEL, THE AIR BAG LIGHT ILLUMINATED, AND I LOST THE ELECTRONIC CONTROLS ON MY STEERING WHEEL. THE CAR IS CURRENTLY AT THE DEALERSHIP AND THE QUOTE TO REPAIR THE ISSUE IS AROUND $550. UNFORTUNATELY FOR ME, MY VIN IS NOT INCLUDED IN THE RECALL NOTICE 15V483000 FOR 2010-2014 PASSAT SEDANS, SO I AM CALLED VW TO COMPLAIN AND HOPEFULLY THEY CAN DO SOMETHING TO HELP WITH THE COST OF REPAIRS SINCE THERE ARE 2010-2014 PASSAT SEDANS THAT ARE AFFECTED BY THE RECALL, JUST NOT MINE.

Mileage: 48,500

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. RECALL STARTED 2/9/2016 & SIX MONTHS LATER VW STILL DOES NOT HAVE THE PART(S) TO MAKE REPAIR. IT'S LIKE DRIVING A TICKING TIME BOMB. PLEASE HELP.

Mileage: 37,000

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. IN ADDITION, THE DEALER WAS UNABLE TO CONFIRM WHEN THE PARTS WERE SCHEDULED TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA RECALL NUMBER: 16V078 RECALL DATE: FEBRUARY 9, 2016 MANUFACTURER RECALL NUMBER: 69M9. MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER. POTENTIAL IS FOR, IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, WHICH MAY RESULT IN SERIOUS INJURY OR DEATH TO VEHICLE OCCUPANTS. IT HAS BEEN 6 MONTHS SINCE I RECEIVED NOTICE OF THE DEFECT. THIS IS RIDICULOUS TO ALLOW DRIVERS TO BE IN HARMS WAY FOR THIS LONG.

Mileage: 86,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE DEALER WAS UNABLE TO INDICATE A SPECIFIC TIME FRAME FOR WHEN THE PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS UNABLE TO PROVIDE A SPECIFIC TIME FRAME THAT THE DEALER WOULD RECEIVE THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/21/16*LJ UPDATED 10/26/16.*JB

DRIVERS SIDE AIRBAGS FAILED TO DEPLOY IN SIDE COLLISION INVOLVING A PICKUP TRUCK THAT HIT THE DRIVER'S SIDE OF THE VEHICLE. THE PASSAT WAS TURNING LEFT AT THE TIME OF THE COLLISION AND TRAVELING AT APPROXIMATELY 5 MPH. THE PICKUP WAS UNLAWFULLY OVERTAKING SEVERAL VEHICLES AND TRAVELING AT AN ESTIMATED SPEED OF 65 MPH. THE IMPACT WAS NEAR THE FRONT DRIVER'S SIDE WHEEL.

Mileage: 31,763

TAKATA RECALL (NHTSA RECALL NUMBER: 16V078 RECALL DATE: FEBRUARY 9, 2016) IT IS ABOUT MY 2013 VOLKSWAGEN PASSAT RECALL. I HAVE RECEIVED A LETTER FROM MY MANUFACTURER THAT MY CAR GOT RECALL. HOWEVER, SEVERAL OCCASION I HAVE CONTACT TO VW DEALER AND MANUFACTURER TO FIX THIS SAFETY RECALL. THEY REPLIED TO ME THAT WHEN THIS SERVICE WILL AVAILABLE THEY WILL NOTIFY US. I BOUGHT THIS CAR AS FAMILY CAR. SO, MY WIFE AND 2 CHILDREN USED TO RIDE THIS CAR REGULARLY. AFTER THIS RECALL WE ARE AFRAID TO DRIVE THIS CAR WITH FAMILY. SO, NEED TO FIX THIS PROBLEM AS SOON AS POSSIBLE. MAY NEED DIRECT HELP NHTSA.

TAKATA RECALL. ON 8/4/16 I WAS INFORMED OF THE AIR BAG RECALL ON MY VEHICLE I AM CURRENTLY LEASING. I NEVER RECEIVED A LETTER INFORMING ME OF THIS ISSUE. MY LEASE IS ENDING SOON AND I WAS GOING TO BUY THE VEHICLE UNTIL THE MANAGER INFORMED ME THAT I COULD NOT PURCHASE THE VEHICLE BECAUSE IT HAD A PRESENT ONGOING RECALL THAT STATES NO REMEDY YET FOR THIS ISSUE, I BELIEVE IT IS VOLKSWAGEN RESPONSIBILITY TO TAKE THIS CAR OFF MY HANDS AND CLEAR MY BALANCE DUE TO THEIR MANUFACTURER UNSAFE DEFECTS IN THE AIR BAG. EVERYDAY I AM PUTTING MYSELF AT AN EVEN HIGHER RISK OF DRIVING BECAUSE MY AIR BAGS HAVE BEEN RECALLED STATING MORE HARM THEN GOOD WILL OCCUR IN THE EVENT OF AN ACCIDENT. IT IS ONLY RIGHT THEY ACCEPT THE VEHICLE BACK WITHOUT ME BEING FINANCIALLY RESPONSIBLE FOR IT.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. NO REMEDY IS YET AVAILABLE AND THIS VEHICLE IS UNSAFE TO DRIVE AS A RESULT OF THE DEFECTIVE AIRBAG.

2013 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO REPAIR DRIVER AIRBAG INFLATOR RECALL. *SMD THE VEHICLE WAS A LEASE. THE CONSUMER TURNED THE VEHICLE IN, BEFORE THE LEASE ENDED DUE TO AIR BAG RECALL. *JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V171000 (ELECTRICAL SYSTEM) AND 16V078000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/20/16*LJ UPDATED 10/18/16.*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 16V078000 (AIR BAGS) WAS RECEIVED IN APRIL OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/06/16*LJ UPDATED 09/08/16.*JB

TAKATA RECALL TO WHOM IT MAY CONCERN, ON APRIL 2016, I RECEIVED A SAFETY RECALL LETTER FROM VOLKSWAGEN REGARDING THE SAFETY RECALL 69M9-TAKATA SDI DRIVER FRONTAL AIRBAG. I CALLED MY LOCAL VOLKSWAGEN DEALER AND THEY SAID THEY STILL DO NOT HAVE THE PARTS. ON MAY 6, 2016, I CALLED YOUR CUSTOMER CARE TO EXPRESS MY CONCERN REGARDING THIS ISSUE. TODAY IS JUNE 20, 2016 AND STILL DO NOT HAVE A LETTER FROM VOLKSWAGEN TO FIX MY RECALL. I AM VERY CONCERN, SCARED AND STRESSED ABOUT THIS SAFETY RECALL. AS IT WAS MENTIONED IN THE LETTER, 'TAKATA HAS REPORTED THAT THE DRIVER FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, WHICH MAY RESULT IN SERIOUS INJURY OR DEATH TO VEHICLE OCCUPANTS.' I HAVE ALSO READ AN EVENT WHERE A FATALITY ACCIDENT OF A YOUNG LADY FROM THIS TAKATA AIRBAG. I AM SCARED FOR MYSELF AND MY CHILDREN WHEN I DRIVE THIS VEHICLE. I AM A SINGLE MOTHER WHO PURCHASE THIS VOLKSWAGEN KNOWING AND TRUSTING THE NAME OF THE QUALITY OF THIS VEHICLE, BUT NOW I WORRY. I DRIVE THIS VEHICLE EVERY DAY. I ONLY ASK IS TO FIX THIS RECALL AS SOON AS POSSIBLE. IF THE PARTS IS TRULY NOT READY, AT LEAST PROVIDE US A RENTAL CAR WHILE WAITING FOR IT TO BE FIXED.

STEERING WHEEL TOO TIGHT ESPECIALLY WHEN TURNING RIGHT OR LEFT. UNSAFE FEELING. AIR BAG LIGHT ON.

AS A LESSOR OR 2013 VOLKSWAGON PASSAT SE, I AM VERY DISAPPOINTED WITH YOUR COMPANY FOR NOT INFORMING ME ABOUT AN IMPORTANT RECALL INFORMATION, IMPACTING MY SAFETY. I SEE THAT THIS RECALL WAS ISSUED IN FEB, 2016, BUT I HAVE'NT RECEIVED ANY NOTICE UNTIL NOW. PLEASE ISSUE ME A CREDIT FOR THIS BIG MISTAKE ON YOUR COMPANY'S PART. PLEASE WAIVE ALL MY CLOSING COST AND END OF LEASE FEES.

2013 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO NO COMMUNICATION FROM CUSTOMER SERVICE REGARDING EMISSIONS ISSUES OR AIRBAG RECALL REPAIRS. CONSUMER STATES WANTS TO BE CONSIDERED FOR BUY-BACK PROGRAM. *SMD THE CONSUMER STATED TWO WEEKS AGO, THE NITROGEN EMISSIONS SENSOR CAME ON DUE TO THE ONGOING ISSUE WITH THE EMISSIONS SYSTEM. *JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA RECALL WE RECEIVED THE TAKATA RECALL LETTER INFORMING US OF POTENTIAL HARM FROM DEFECTIVE AIRBAGS. WE CALLED THE DEALER WHERE WE GOT THE CAR, THEY WERE NOT SYMPATHETIC, THEIR RESPONSE WAS "WE DONT KNOW, YOU'LL HAVE TO CALL SOMEWHERE ELSE. WE WERE TOLD THEY DO NOT HAVE PARTS, SO THEY CANNOT REPAIR, THERE IS NO RECOURSE YET AND NO LOANERS WILL BE PROVIDED. WE CALLED VW CORP, AND WAS ADVISED THAT IN THEIR OPINION, THE VEHICLE IS NOT SAFE TO OPERATE, AND THAT THEY THEMSELVES WOULD NOT PUT THEIR FAMILY IN THE CAR AND DRIVE UNDER THESE CONDITIONS. THEY ALSO ADVISED NO RECOURSE AND NO LOANER. WE CALLED VW CREDIT, THEY SAID WE WOULD TURN OUR LEASE IN EARLY, BUT WOULD HAVE TO PAY EARLY TERMINATION FEES AND POSSIBLE BALANCE AT AUCTION. WE DO NOT FEEL SAFE DRIVING THIS CAR. WE SHOULDN'T HAVE TO PAY OUT OF POCKET FOR A RENTAL FOR A DEFECT THAT WAS NOT OUR FAULT. WE WOULD LIKE TO EITHER TURN IN THE VEHICLE WITH NO FEES OR EARLY TERMINATIONS, OR BE PROVIDED A LOANER OR CAR RENTAL UNTIL THE VEHICLE CAN BE FIXED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL - I JUST CALLED VW CORP OFFICE AND THEY SAID THEY ARE NOT PROVIDING TEMPORARY TRANSPORTATION UNTIL THE PART IS IN. THEY STATED "NHTSA ADVISED THEM THAT THERE WAS NO DANGER DRIVING THE VEHICLE UNTIL THE PART COMES IN WHICH IS WHY VW IS NOT PROVIDING A LOANER VEHICLE." PLEASE MAKE IT MANDATORY THAT THESE DEALERS PROVIDE A LOANER VEHICLE. IT IS THE RIGHT THING TO DO. I OWNED A FORD WHICH HAD A RECALL FOR A SPEED SWITCH. FORD NEVER GOT THE PART IN SO THEY UNPLUGGED IT. WHEN I WENT TO HAVE MY VEHICLE SERVICED AT A LOCAL GARAGE. THEY PLUGGED THE PIECE BACK IN. LATER THAN MONTH THE SWITCH CAUSED THE VEHICLE TO BURN DOWN. THE VEHICLE NORMALLY WAS PARKED IN THE GARAGE UNDERNEATH MY DAUGHTERS BEDROOM BUT THE VEHICLE WAS IN AN ACCIDENT AND WAS BEING REPAIRED AT THE BODY SHOP. THE NIGHT BEFORE PICKING IT UP IT HAD BURNT DOWN THERE AT THE BODY SHOP. SEVERAL PEOPLE DIED OVER THAT FORD RECALL BECAUSE FORD NEVER FIXED THE ISSUE. WE ARE NOT PROTECTING THE CONSUMER ON THIS TAKATA RECALL IF WE ARE NOT MANDATING REPLACEMENT VEH WHILE WAITING FOR THE PART. AGAIN VW STATED NHSTA TOLD THEM THE VEHICLE WAS OKAY TO DRIVE. AT THE VERY LEAST THE AIRBAG SHOULD BE REMOVED SO THAT IT DOES NOT EXPLODE METAL OBJECTS INTO SOMEONE'S FACE THUS KILLING THEM. PLS MANDATE EITHER A LOANER VEHICLE OR REMOVAL OF THE AIRBAG UNTIL THE AIRBAG CAN BE FIXED. REMOVAL OF THE AIRBAG SHOULD BE AN OPTION FOR THE CONSUMER. I HAVE AN ACURA & THEY ARE PROVIDING A RENTAL CAR UNTIL THE PART COMES IN. IT IS THE RIGHT THING TO DO. NHTSA MUST MAKE BETTER DECISIONS ON BEHALF OF THE CONSUMERS SAFETY SINCE SOME OF THE AUTO MAKERS ARE ONLY CONCERNED ABOUT THERE PROFITS. AUTO MAKERS ARE SELLING NEW CARS WITH THIS DEFECTIVE AIRBAG EVEN THOUGH LEGISLATION HAS TRIED TO MAKE LAWS CONCERNING THE SALE OF AUTOS W/ ACTIVE RECALLS. I EXPECT MORE FROM NHTSA & OUR GOVT.

TAKATA RECALL - I RECEIVED THIS RECALL STATING THAT MY AIR BAG, SHOULD I BE INVOLVED IN AN ACCIDENT, COULD EXPLODE SENDING METAL SHRAPNEL INTO MY FACE, AND THIS RECALL HAS NO REPAIR AVAILABLE YET. I CONTACTED VOLKSWAGEN ASKING FOR A RENTAL UNTIL THEY CAN REPAIR IT. THEY TOLD ME THAT SINCE NO VW OWNERS HAVE HAD ANY INJURIES THE RECALL IS VOLUNTARY. I FIND THIS COMPLETELY UNACCEPTABLE. I HAVE TO DRIVE THIS CAR EVERY DAY TO AND FROM WORK AND WITH MY CHILDREN IN THE VEHICLE. EACH TIME I GET BEHIND THE WHEEL I RUN THE POSSIBILITY OF SERIOUS INJURY OR DEATH OCCURRING IF I SHOULD HAVE A COLLISION.

BOUGHT CAR FROM ATLANTA LUXURY MOTORS OF UNION CITY GEORGIA AND THEY SAY THEY CAN SELL CAR WITH RECALLS IF THERE IS NO FIX STATUS.THE AIR BAGS SOUND AS IF THEY WANT TO JUMP OUT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL (NHTSA:16V078) RECEIVED LETTER DATED APRIL 2016 ON THE RECALL WHICH STATED MAY RESULT IN SERIOUS INJURY OR DEATH O VEHICLE OCCUPANT. GIVING THIS SERIOUS CONSEQUENCES I CONTACTED VW TO REQUEST FOR AVAILABLE OPTION, 1.REPAIR DATE-NOT ABLE TO PROVIDE AS NO PARTS AVAILABLE 2. RETURN THE CAR BACK (WITH PAST ISSUES) - DENIED BY VW AS THEY STATED NATIONAL HWY TRAFFIC SAFETY DID NOT RECOMMEND TO TAKE THE PERSON OUT OF THE CAR. 3.LOANER CAR - DENIED AS NO SUCH POLICY EXIST CURRENTLY WITH VW. GIVEN THE SERIOUS HAZARD WHICH THE REASON THE RECALL WAS DONE WHICH DEEM DANGEROUS TO THE PASSENGER HOW CAN THE CAR IS ALLOWED TO BE DRIVEN FURTHER MORE WITH FAMILY/KIDS ONBOARD. CAN NHTSA OR VW GUARANTEE THAT THEY WONT BE ANY ACCIDENT OR DEATH CAUSED BY THE AIRBAG TILL THE REPAIR IS DONE? SINCE WE GET THE LETTER ME AND MY WIFE ARE WORRIED AND GETTING PANIC UNNECESSARILY THINKING IN WHAT CONDITION WILL THE AIRBAG WILL BE OUT ,BURST AND INJURE US. PREVIOUS COMPLAINS FOR THE SAME CAR 1. 08/17/2013 - I). VIBRATING SOUND FROM DASH, II) POP SOUND FROM FRONT LEFT SIDE III) ABNORMAL SOUND FROM AIR-COND/VENT IV) CLICK SOUND WHEN DRIVING IN FREEWAY SOLUTION/REPAIR - FOR I) OVERHEAD CONSOLE WAS REPLACED AND FOR OTHERS THE FEEDBACK WAS "OPERATES AS DESIGNED". ALSO ADDITIONAL MULTICHECKS DONE. ALL THIS ARE DOCUMENTED AND ATTACHED. 2. 09/17/2013 - I) MILDDEW SMELL FROM A/C II) POP SOUND FROM FRONT LEFT SIDE III) RATTLE NOISE FROM DASH SOLUTION/REPAIR I) RUN AIR-COND CLEAN VENT CLEANING SOLUTION AND REPLACED POLLEN FILTER II) REPLACED RIGHT FRONT WHEEL BEARING & REPLACED RIGHT FRONT STRUT III) INSTALLED FELT TAPE ON ALL OF THE CLIPS AND CONTACT POINTS.

Mileage: 35,000

TAKATA RECALL I FIND IT DEEPLY CONCERNING THAT VOLKSWAGEN WANTS ME TO DRIVE AROUND IN A LEASED VEHICLE THAT THEY FIND SO UNSAFE, THEY REFUSE TO EVEN SELL THIS VEHICLE. I RECEIVED A LETTER INFORMING ME THAT SHOULD I BE INVOLVED IN AN ACCIDENT, THE MOST IMPORTANT SAFETY ASPECT OF THE CAR COULD ESSENTIALLY ACT AS A BOMB, BLOWING SHRAPNEL IN MY FACE. WITH NO CURRENT REPAIR SOLUTION AVAILABLE, VOLKSWAGEN REFUSES TO PROVIDE ANY ALTERNATIVE PLANS TO MANAGE THIS SITUATION IN THE MEANTIME. MOST OTHER MANUFACTURERS HAVE BEEN PROACTIVE IN PREVENTING FURTHER INJURIES AND DEATHS TO THEIR CUSTOMERS BY PROVIDING ALTERNATE SOLUTIONS. LEFT WITH NO OTHER OPTIONS, I HAVE NO CHOICE BUT TO CONTINUE TO DRIVE MY VEHICLE AND PUT MY LIFE AT RISK DUE TO VOLKSWAGEN'S NEGLIGENCE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/27/16*LJ UPDATED 08/01/16.*JB

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS 28,029.

Mileage: 28,029

"TAKATA RECALL" VW NEEDS TO FIX MY TAKATA AIRBAGS, THEY SAID THERE IS NOT A FIX RIGHT NOW AND IT CAN LEAD TO SERIOUS INJURY. WHAT AM I SUPPOSED TO DO, WALK 150 MILES A DAY????

"TAKATA RECALL" HELLO I JUST WANTED TO STATE THAT I LOVE MY CAR BUT I HAVE RECEIVED NOT ONE BUT TWICE A RECALL ON MY CAR. THE FIRST WAS ABOUT MY WINDSHIELD WIPERS BUT NOW THE DRIVER AIRBAG....? I FIRST LOOKED UP THE SEVERITY OF THE DEFECT TO FIND SERIOUS INJURIES AND EVEN DEATH HAS BEEN THE RESULT OF THE DEFECTED PART NOT PROPERLY WORKING... THIS IS VERY ALARMING BECAUSE ANYTHING CAN HAPPEN WITH MOTORISTS ON THE ROAD AND IT DOESN'T HAVE TO BE YOUR FAULT. SO I CALLED THE LOCAL VOLKSWAGEN DEALERSHIP TO INQUIRE ABOUT WHAT AM I TO DO HAVING THIS BY LAW UNSAFE VEHICLE NOTE MY ONLY VEHICLE IN WHICH I'M STILL PAYING FOR AND ONLY HAD A LITTLE OVER A YEAR WITH. I DRIVE MY CAR EVERYDAY AND AM AT RISK EVERYDAY WITH A WIFE AND CHILD WHO ALSO RIDE WITH ME AND MY WIFE DRIVES FROM TIME TO TIME. THEY TOLD ME THEY HAD NOT RECEIVED THE PARTS TO CORRECT THIS ISSUE YET AND I WILL RECEIVE A LETTER WHEN THEY DO. I EXPRESSED MY CONCERN AND TRULY FEEL THAT VOLKSWAGEN IS RESPONSIBLE FOR AT LEAST OFFERING A REPLACEMENT VEHICLE DUE TO ITS THEIR ERROR FOR SAFETY INSPECTIONS AND CHECKS UNTIL THE MATTER IS RESOLVED. I EXPRESSED ALSO AFTER THEY DENIED ANY HELP OTHER THAN TO WAIT WOW ID RATHER HAD NOT KNOWN THAN TO HAVE TO GET IN MY CAR EVERYDAY WONDERING IF MY AIR BAG IS GOING TO KILL ME... I TRULY FEEL THAT THIS ISSUE WAS AND IS NOT BEING TAKEN SERIOUSLY AT ALL AND I AS AN PAYING LAW ABIDING HAVE RIGHTS. THIS IS NEGLIGENCE AND I HAVE READ WHERE THIS NEGLIGENCE LED TO LOSS OF LIFE!

FOR FOUR MONTHS NOW I HAVE RECEIVED RECALL NOTICES FROM VW. I TRY TO GET MY VEHICLE REPAIRED, BUT AM TOLD THE PARTS ARE NOT AVAILABLE. TODAY I RECEIVED ANOTHER LETTER FROM VW SAYING I NEED TO GET THIS DONE ASAP, BUT WHEN I CALL, THE PARTS ARE NPT AVAILABLE. SOMEONE NEEDS TO GET THESE PARTS BEFORE ANOTHER FATALITY OCCURES.

TAKATA RECALL - IT WAS BROUGHT TO MY ATTENTION THAT MY CAR IS ONE OF MILLIONS THAT HAS A DEFECTIVE TAKATA AIRBAG ON THE DRIVER SIDE. I WAS ALSO TOLD THAT HONDA AND MANY OTHER COMPANIES ARE OFFERING RENTAL CARS UNTIL THE ISSUE CAN BE RESOLVED, AND HAVE FAMILY MEMBERS WHO HAVE RECEIVED RENTALS. AFTER SPEAKING WITH VOLKSWAGEN DIRECTLY THEY INFORMED ME THAT "WE DON'T HAVE THE PARTS TO FIX YOUR CAR, OR KNOW WHEN THEY ARE COMING IN." THEY ALSO SAID WE AREN'T OFFERING RENTALS IN THE MEAN TIME. HOW IS A MASSIVE COMPANY LIKE VOLKSWAGEN ALLOWED TO LET THEIR CUSTOMERS DRIVE CARS THAT HAVE BEEN FOUND UNSAFE AND LEAD TO DEATHS? THE NSTHA NEEDS TO MAKE SURE PEOPLE LIKE MYSELF ARE PROVIDED WITH SAFE CARS UNTIL THE PROBLEM CAN BE FIXED. IT IS THE NSTHA JOB TO ENSURE AMERICAN DRIVERS ARE SAFE AND KEEP A SKEPTICAL EYE ON LARGE CAR COMPANIES WHO HAVE A TRACK RECORD OF CUTTING CORNERS. IT IS NOT ETHICAL OR MORAL FOR A COMPANY TO NOT BE HELD TO THE SAME STANDARD AS OTHERS. MAKE VOLKSWAGEN CORRECT THE PROBLEM OR PROVIDE SAFE CARS.

I RECEIVED A SAFETY RECALL FROM VW REGARDING THE TAKATA AIRBAGS. I CALLED THE CUSTOMER CARE (800-893-5293). THEY WERE NOT ABLE TO PROVIDE ANY INFORMATION. I WANT A LOANER VEHICLE OR A REPLACEMENT VEHICLE FOR MY 20-YEAR OLD SON.

Mileage: 42,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). HOWEVER, THE PARTS NEEDED FOR REPAIRS WERE NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

LETTER FROM SENATOR BALDWIN ON BEHALF OF CONSTITUENT RE 2013 VOLKSWAGEN PASSAT RECALL. *SMD THE CONSUMER WAS INFORMED, THE PARTS WERE NOT AVAILABLE. *JB UPDATED 05/12/16.*JB

TAKATA INFLATORS: MY PASSAT IS ON THE RECALL LIST BUT I HAVE NOT RECEIVED NOTICE OF REPAIR FROM VW. ADDITIONALLY, THEY DO NOT HAVE A START DATE FOR REPAIRS EVEN ESTIMATED. WE LIVE IN A HUMID ENVIRONMENT (HOUSTON, TEXAS) AND ARE VERY CONCERNED WHY GETTING REPLACEMENT AIRBAGS IS NOT A PRIORITY GIVEN THE REGION WE ARE IN.

TAKATA RECALL

I LEARNED OF THE RECALL WHILE ONLINE (RECALL IS DATED 2/9/16), AND WE STILL HAVE NOT BEEN NOTIFIED BY VOLKSWAGEN OF THE RECALL. I CAME ACROSS THE INFORMATION ON MY OWN. I ASKED ABOUT THIS AT THE VW SERVICE DEPARTMENT, AND THE STAFF HAD NO ANSWERS. IS VW OBLIGATED TO GIVE US NOTICE OF THE RECALL AND TO OFFER A FIX IN AN EXPEDITED MANNER?

TAKATA RECALL.

Mileage: 1

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS), BUT THE VIN WAS EXCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

"TAKATA RECALL" I HAVE HAD MY VOLKSWAGEN PASSAT SINCE MAY OF 2015, SINCE THEN MY JOURNEY AS A CUSTOMER HAS BEEN FRUSTRATING AND A VERY SCARY EXPERIENCED. ONCE I GOT THE CAR WITHIN A WEEK I TOOK IT TO MECHANICS TO GET THE USUAL DIAGNOSTICS DONE TO ENSURE THE SAFETY OF THE CAR. IT AUTOMATICALLY HAD THE TIRE WARNING LIGHT ON TILL DATE AFTER TIRE CHANGES, DIAGNOSTICS, AND TIMELY SERVICES. MY CAR'S STEERING CONTROL HAS BEEN A VERY BIG ISSUE, TURNING AND THE PERFORMANCE OF THE VEHICLE ENDED UP TO BE VERY UNSAFE AS IF I WILL LOSE CONTROL OF THE CAR ONE DAY. I HAVE GONE TO GET WHEEL ALIGNMENTS, TIRE CHANGES, ARM CONTROL CHANGES AND OTHER SEVERAL REMEDIES THAT ALWAYS TEND TO RESOLVE IN THE SAME ISSUE WITHIN WEEKS. I HAVE PUT $1000 WITHIN THE LAST 4 MONTHS AND I HAVE STILL A CAR THAT IS GOING TO FALL APART VERY SOON. I AM ALSO EXPERIENCING THE AIR BAG SIGNAL BEING OFF EVERY TIME I ENTER MY CAR AND I AM DRIVING. AS A YOUNG MOTHER AND STUDENT, I HAVE FOUND THIS CAR TO HAVE TOO MANY ISSUES AND EVERY UNRELIABLE. TO HAVE ENTERED MY VIN IN THE RECALL SYSTEM AND REALIZING THAT MY CAR HAS A ROTATING CLOCK ISSUE WITH NO REMEDY HAS HAD ME VERY WORRIED, AND I AM AFRAID TO DRIVE MY CHILDREN IN A VEHICLE THAT HAS NO SAFETY FEATURES THAT ARE DUE TO FAIL IN CASE OF AN EMERGENCY. I IN SOME UNSAFE WEATHER CONDITIONS PAY FOR MTA OR CAB SERVICES TO GET TO LOCATIONS SAFELY. TO HAVE A REMEDY THAT IS UNFOUND AS OF YET PUTS MY FAMILY AND MYSELF IN HARMS WAY.

Mileage: 52,000

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT ALSO NOTICED THAT THE STEERING WHEEL AND THE HORN FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN COIL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.

Mileage: 83,000

THE CLOCK SPRING FAILED AND AIR BAG LIGHT WAS ON IN MY 2013 PASSAT. I TOOK IT TO DEALERSHIP AND BECAUSE VOLKSWAGEN HAD JUST ACKNOWLEDGED A RECALL I HAD TO PAY FOR THE REPAIR AND THEY SAID I WOULD BE REIMBURSED. NOW VOLKSWAGEN IS SAYING MY VIN IS NOT IN THE RECALL. HOW CAN THEY RECALL AND PAY FOR VEHICLES THAT HAVEN'T EVEN HAD THE PROBLEM BUT REFUSE TO COVER MINE?

Mileage: 43,000

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE CONTACT HEARD ABNORMAL NOISE CAUSING THE AIR BAG WARNING LIGHT TO ILLUMINATE CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED.THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,660.

Mileage: 72,660

MY AIRBAG LIGHT ON MY CAR CAME ON AND NONE OF THE CONTROLS ON MY STEERING WHEEL WORK INCLUDING THE HORN. I LOOKED ON THE VW WEBSITE AND SAW THAT THERE WAS A RECALL. I CALLED THE DEALERSHIP AND THEY SAID THERE WAS NO REPAIR. THIS IS CONCERNING BECAUSE I DRIVE A LOT OF INTERSTATE MILES EACH WEEK. SATURDAY I RECEIVED A LETTER FROM VOLKSWAGEN ABOUT THE AIRBAG RECALL AND IT SAYS TO CONTACT THE DEALERSHIP IMMEDIATELY FOR REPAIR DUE TO SAFETY ISSUE BUT WHEN I CALLED THE DEALERSHIP, THEY HAD NO PART TO REPAIR IT. I AM DRIVING WITHOUT A WORKING AIRBAG AND AM VERY CONCERNED!

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY NAME IS [XXX]. MY WIFE AND SON WAS INVOLVED IN A HEAD-ON COLLISION BACK LAST YEAR ON MAY 02, 2014. WIFE WAS SITTING STILL AT A LIGHT WAITING FOR LIGHT TO TURN GREEN IN ORDER TO TURN LEFT WHEN A CAR HEADING FROM OPPOSITE DIRECTION RAN A RED LIGHT SLAMMED INTO ANOTHER VEHICLE AND THEN SLAMMED HEAD ON INTO MY WIFE'S CAR WHICH WAS SITTING STILL AT APPROXIMATELY 55 MPH AND THEN AIR BAGS IN THE CAR DID NOT DEPLOY. DUE TO THE IMPACT, WIFE'S HEAD WAS SLAMMED INTO STEERING WHEEL GIVING HER A CONCUSSION AND BLACKING OUT AND GETTING HURT BADLY AND MY SON WAS SITTING IN PASSENGER SEAT AND JARRED AROUND PRETTY GOOD. I AM VERY UPSET AS HOW THE AIRBAGS SHOULD HAVE DEPLOYED AND THEY DID NOT. IT IS MY FIRM BELIEF THERE IS A MANUFACTURER DEFECT IN THE AIRBAGS ON THIS CAR AND POSSIBLY MANY MORE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR UPDATED 4/5/18*JB *TR

Mileage: 15,000

THE STEERING WHEEL HAD A CLICKING NOISE FOR A FEW DAYS. WHEN MAKING A TIGHT TURN I HEARD A POP FOLLOWED BY THE AIR BAG INDICATOR LIGHT COMING ON. AFTER TAKING IT TO THE DEALER FOR INSPECTION AND REPAIR THE CLOCK SPRING HAD TO BE REPLACED.

I WAS MAKING A TURN INTO MY DRIVE WAY, WHEN I HEARD A CRACKING NOISE. AT THAT POINT MY HEADS UP DISPLAY SHOWED 'AIRBAG ERROR' AND MY AIRBAG LED LIT UP ON THE INSTRUMENT PANEL. THE HORN AND OTHER CONTROLS ON MY STEERING WHEEL ARE NO LONGER FUNCTIONING. WE TOOK MY CAR TO THE DEALER AND THEY WERE ABLE TO VERIFY THAT IT IS IN FACT THE CLOCK SPRING, BUT ARE NOT SURE IF IT WILL BE COVERED AS PART OF A RECALL YET.

Mileage: 49,400

WAS TURNING IN A PARKING LOT AND HEARD A LOUD CRACKING SOUND. THE AIR BAG LIGHT CAME ON IMMEDIATELY AND NOTICED THE STEERING WHEEL CONTROLS AND THE HORN WERE NOT WORKING. CHECKED ONLINE AND APPARENTLY ISSUES WERE FOUND ON SAME MODEL. IT IS A BROKEN CLOCK SPRING. CONTACTED DEALER, THEY SAID TO BRING IT IN FOR DIAGNOSTICS WHICH WOULD COST $120. I INFORMED THEM OF THE BROKEN PART BUT THEY SAID THEY STILL WOULD HAVE TO DO THE DIAGNOSTIC. THE CLOCK SPRING ITSELF WOULD COST $485 IF THAT WAS BROKEN PLUS LABOR CHARGES. CAR HAS APPROXIMATELY 57250 MILES.

Mileage: 57,250

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHILE REVERSING THE VEHICLE, THE CONTACT TURNED THE STEERING WHEEL AND HEARD A LOUD POPPING NOISE. THE AIR BAG ERROR WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE HORN ALSO DID NOT WORK. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

Mileage: 49,000

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS CONTINUOUSLY ILLUMINATED AND THE HORN WOULD NOT WORK WHEN DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THE MECHANIC STATED THAT THE CLOCK SPRING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 66,000. UPDATED 6/4/15*CN. UPDATED 07-16-15 *BF THE CONSUMER STATED THE ALL AIR BAGS EXCEPT THE STEERING WHEEL AIRBAG DEPLOYED. UPDATED 11/13/2015*JS

Mileage: 66,000

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHEN THE VEHICLE WAS SHIFTED INTO THE DRIVE POSITION AND THE BRAKE PEDAL WAS RELEASED, THERE WAS AN ABNORMAL CRACKING NOISE COMING FROM THE STEERING WHEEL AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN AIR BAG CLOCK SPRING WAS FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

Mileage: 51,000

COMPANY IS CLAIMING THAT AN OUTSIDE INFLUENCE OF A SPILL ON PASSENGER SEAT HAS CAUSED THE AIR BAG FAULT THAT DISABLES THE AIRBAG. *TR

Mileage: 10,000

ON NOVEMBER 19TH AT APPROXIMATELY 4:30 PM, AS I WAS PULLING INTO MY GARAGE, THE CAR JUST ACCELERATED UNCONTROLLABLY AND CRASHED INTO MY HUSBANDS WORK BENCH WHICH WAS AGAINST A CONCRETE WALL. DAMAGING FRONT OF CAR,WINDSHIELD, WORKBENCH,STEEL STORAGE CABINET,ETC. *JS

Mileage: 6,116

MY DAUGHTER WAS HIT IN AN ACCIDENT THAT CRUSHED THE FRONT END OF THE VEHICLE JAMMING THE FRONT DOORS AND THE AIR BAGS FAILED TO DEPLOY. THIS CAUSES GREAT CONCERN THAT THE AIR BAGS ARE FAULTY IN THE 2013 VW PASSAT. THE CAR WAS SO SEVERELY DAMAGED SHE HAD TO CRAWL OUT THE BACK DOORS OF THE CAR AS THE ENGINE WAS SHOVED IN.....UPDATED 11/18/14 *BF UPDATED 8/12/2015*JS *TR

Mileage: 48,000

CAR OWNER WAS DRIVING AT APPROX. 60MPH REACHED ACROSS THE SEAT THE CAR SWERVED SHE OVER CORRECTED TWICE DUE TO VERY "TOUCHY" STEERING. THE CAR THEN CAREENED ACROSS FOUR LANES OF TRAFFIC, AND DOWN A 30FT EMBANKMENT BOUNCING OFF SEVERAL TREES. THEN STRIKING ONE HEAD ON WITH ENOUGH FORCE AS TO BEND AND PUSH BACK THE FRAME. NONE OF THE FIVE AIR BAGS THIS CAR IS FACTORY EQUIPPED WITH DEPLOYED. THE DRIVER SUSTAINED MANY BUMPS AND BRUISES ALONG WITH A SHATTERED ANKLE WHICH REQUIRED SURGERY TO PLACE TWO STEEL PLATES IN HER ANKLE. RECOVERY IS EXPECTED BUT IT WILL TAKE SEVERAL MONTHS. UPON REPORTING THE CRASH AND NON-DEPLOYMENT OF THE AIR BAGS TO THE DEALER WHERE THE CAR WAS PURCHASED, ALL THE SALESMAN HAD TO SAY WAS "THANKS FOR GETTING OUR LEMON OFF OUR LOT". *TR

Mileage: 1,000

BRAND NEW CAR AND THE PLASTIC OVER THE STEERING WHEEL AIRBAG IS CRACKING AND DISINTEGRATING. IT HAS FORMED A CRACK THAT IS STARTING AT THE BOTTOM AND FORMING A CIRCLE AROUND THE EMBLEM IN THE CENTER. RESEMBLES A QUESTION MARK. PICTURE OF IT STARTING SHOWN HERE IN THE LOWER RIGHT OF THE EMBLEM. HTTP://S191.PHOTOBUCKET.COM/USER/LIGHTFLYER1/MEDIA/2013%20PASSAT%20TDI%20SEL/IMG_20130603_122923_ZPS5DBE1CA3.JPG.HTML OTHER REPORTED OCCURRENCES AT WWW.TDICLUB.COM HTTP://FORUMS.TDICLUB.COM/SHOWTHREAD.PHP?P=4206936#POST4206936. *TR

Mileage: 5,700

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT (N/A). THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, A VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE CRASH FORCED THE VEHICLE INTO A CONCRETE WALL. A SECOND VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE VEHICLE CAUSING THE VEHICLE TO CRASH INTO THE WALL A SECOND TIME. THE AIR BAGS DID NOT DEPLOY. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AWAY FROM THE SCENE AND SOUGHT MEDICAL ATTENTION AT THE HOSPITAL. THE CONTACT SUSTAINED A CONCUSSION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

Mileage: 1,000