2014 VOLKSWAGEN PASSAT Air Bags Problems

351 complaints about Air Bags

351
Complaints
12
Crashes
1
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Air Bags Complaints (351)

Oct 15, 2025

The contact owns a 2014 Volkswagen Passat. The received notification of the NHTSA Campaign Number: 24V834000 (AIR BAGS) and requested to be removed from the recall distribution list. The local unknown dealer and manufacturer were contacted.

Sep 20, 2025

The Volkswagen dealership advised they could not fix the airbag recall. They said that the parts are on extreme back order, they can’t schedule an appointment for me to get it fixed, and they have no time estimate on when it can be fixed. I’m very concerned since the airbag recall lists that the driver airbag can explode and cause severe injury or death.

Sep 11, 2025

The contact owns a 2014 Volkswagen Passat. The contact received a recall letter related to NHTSA Campaign Number: 24V834000 (Air Bags). The vehicle was taken to the local dealer, who confirmed that parts were not yet available. The contact was placed on a waiting list. The contact called another local dealer, Orlando Volkswagen South (1406 W Sand Lake Rd, Orlando, FL 32809); and was added to the waiting list, but the vehicle was not diagnosed or repaired. The contact had not experienced a failure. The manufacturer was not contacted or made aware of the issue.

Sep 3, 2025

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the air bag warning light was occasionally illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000.

Mileage: 98,000

Aug 24, 2025

Components failed, Nitrogen Oxide Sensor, codes P2201 NOx sensor "Circut" bank 1 P20EE NOx catalytic Reduction P205B Reductant tank temperature " Circut" implausible signal

Aug 14, 2025

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the parts for the recall repair were not yet available. The contact stated that two dealers had been contacted since April 2025; however, the dealers confirmed that the parts were not yet available. The manufacturer was not contacted. The contact had not experienced a failure.

Jul 30, 2025

The contact owns a 2014 Volkswagen  Passat. The contact received notification of NHTSA Campaign Number: 24V834000(Air Bags); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the part to do the recall repair was not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Jul 28, 2025

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Jul 28, 2025

RECALL CAME OUT 12/2024; CALLED LOCAL DEALERSHIP NIELLO VW OF SACRAMENTO CA IN JANUARY WAS TOLD PARTS WOULD BE AVAILABLE IN APRIL. CALLED IN APRIL WAS TOLD PARTS ARE NOW NOT AVAILABLE UNTIL SEPTEMBER AT THE EARLIEST AND NOW ITS SAYING THERE IS NOT EVEN A REMEDY AVAILABLE. AND THE POSSIBLE OUTCOME OF THE AIRBAG UNINTENTIONALLY GOING OFF IS SERIOUS INJURY OR DEATH TO DRIVER AND PASSENGERS. I DRIVE MY CAR TO WORK EVERY DAY AND FEEL MORE UNSAFE FROM THE AIRBAG BEING A POTENTIAL HAZARD INSTEAD OF A SAFETY FEATURE.

Jul 18, 2025

Volkwsagen has still addressed the recall of 24V834. I can't find anywhere else to submit a complaint. When I call them they say they do not have the parts even though I was notified of the recall in December 2024. I also called into the NTHSA but no one answers your phone. I think your employees are picking up and leaving the phone off the hook.

Jul 18, 2025

This car was cited for recall due to defective driver side airbag in December 2024 and as of this date – July 18, 2025 – VW has not provided any repairs.

Jun 24, 2025

I have contacted Centennial VW in Las Vegas, NV about the recall in December 2024 and they said the part is still on back order.

Jun 14, 2025

Called the dealership at commonwealth motors and all other dealership to take care of the recall as that is the only reason why I am a unable to pass inspection . Dealer ships all around said the part for the takata airbag recall is not in stock and will not be available till December 2025

Jun 13, 2025

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Jun 11, 2025

I own a 2014 Volkswagen Passat. I received notification of NHTSA Campaign Number: 24V834000(Air Bags) dated December 2024. For the past 6 months, I have attempted to address this issue but the part to do the recall repair has not been available available. In fact, I even brought my car into the dealer today, advised that the part was available, but in fact it was not. SIX MONTHS! Is this a critical issue or not? The dealer was contacted. The manufacturer had exceeded a reasonable amount of time for the recall repair.

May 30, 2025

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

May 28, 2025

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The dealer was contacted, and the contact was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but provided no assistance. The contact had not experienced a failure. Parts distribution disconnect.

May 12, 2025

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

May 8, 2025

The contact owns a 2014 Volkswagen Passat. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 92,828. Parts distribution disconnect.

Mileage: 92,828

May 8, 2025

The driver-side front airbag in my vehicle is under a safety recall due to the risk of it deploying improperly and releasing metal fragments, which could cause serious injury or death. I initially contacted the dealership in March and was told that I was not affected by the national backorder, and that the replacement part would arrive by early May. I have now been informed that the part will not be available until September. This delay is unacceptable and directly endangers my safety. I live in a region with high summer heat and humidity, conditions known to increase the risk of inflator failure in recalled airbags. Volkswagen, as the manufacturer, has failed to meet its recall obligations. I have contacted their customer service, and instead of offering a timeline, solution, or safe alternative, I was referred back to the dealership, who also had no answers. Volkswagen has provided no transportation assistance, no escalation process, and no accountability,even though they are responsible for ensuring the timely repair of this safety-critical component. The part has not been inspected or replaced by anyone, and I am being forced to drive a vehicle I know could cause serious harm. There are no warning lamps or error messages in the vehicle, but the danger is explicitly outlined in the recall itself. Volkswagen’s delay, lack of communication, and refusal to assist puts my safety, and the safety of others, at serious risk.

Apr 22, 2025

I received notice of this safety recall, and contacted Ganley VW of Bedford, 250 Broadway Ave, Bedford, OH 44146, (888) 650-9208. They scheduled an appointment for me to have my airbag fixed per the recall, but then they cancelled my appointment because the parts were on backorder with no foreseeable date to fix the issue. They said they'd call me when they could schedule, but it has been months and I have not received a call. I called again today, 4/22/25, and was told parts are still on backorder and I cannot schedule a time to get the issue fixed. I was told maybe in 2 more months I could get it fixed.

Apr 11, 2025

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000(Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Apr 10, 2025

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and contacted the dealer and confirmed that parts were not available. The contact had not experienced a failure. Parts distribution disconnect.

Apr 9, 2025

I took my car to the dealership for the recall on the airbag and was told they are unable to replace it at this time due to a parts issue. I live in Hawaii and from my understanding high temperatures and humidity exacerbate the issue and I am concerned for my safety and the safety of others.

Mar 19, 2025

There is an active recall (69E6 - Driver Frontal Airbag Inflator) on my 2014 Volkswagen Passat. About 2 months ago, I scheduled an appointment with my local Volkswagen dealer to get this recall resolved. I was told that the parts were on back order and haven't heard anything for almost 2 months, meaning this is not being resolved in a timely manner and I continue to drive my car with added risk. I have continued to reach out to the dealer to no avail. Today, I then attempted to contact Volkswagen directly and was unable to gather anything of value as they continued to tell me that all I can do is continue to stay in touch with my Volkswagen dealer (conversation has been downloaded). At this point - I have no clue how to proceed and just wish to have my recall repaired so I can drive without extra risk of injury. What component or system failed or malfunctioned, and is it available for inspection upon request? 69E6 - Driver Frontal Airbag Inflator How was your safety or the safety of others put at risk? An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes - Safety Recall: 69E6 - Driver Frontal Airbag Inflator Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I was told to wait until the part was available to complete the recall resolution. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No - I received a letter in the mail from Volkswagen of America.

Mar 14, 2025

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Mar 10, 2025

Airbag has not been replace. Recall details below from NTSB website. Dealership Morgan VW of North Tampa has schedule recall twice, but when arriving for service have been told part is not available. Advised to contact VW, VW advises contact Dealer! Appear to a major safety issue, would be nice to be able to get an ansewer. Dec 05,2024 Manufacturer Recall Number69E6 NHTSA Recall Number24V834 Recall StatusRecall Incomplete Summary The drivers side frontal airbag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. Safety Risk An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Mar 5, 2025

Volkswagen said id be on a very long waiting list for a new air bag

Mar 3, 2025

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Feb 26, 2025

Leak from water pump area and airbag

Feb 26, 2025

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Jan 27, 2025

The contact owns a 2014 Volkswagen Passat. The contact observed that the air bag warning light was illuminated when the vehicle was started. The contact researched online and concluded that the warning light illumination experienced was possibly related to the failure articulated in NHTSA Campaign Number: 24V464000 (Air Bags). The contact called a dealer to explain the symptoms and the dealer advised that the VIN was not included in NHTSA Campaign Number: 24V464000 (Air Bags). The vehicle had not experienced the air bag failure, and the contact expressed concerns that the VIN was not included in the recall. The vehicle manufacturer was not made aware of this issue.

Jan 23, 2025

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.

Jan 13, 2025 Crash

The contact owns a 2014 Volkswagen Passat. The contact stated that while stopped at a yield sign, the contact was rear-ended by another vehicle. The contact stated that the air bags partially deployed upon impact which resulted in the contact hitting her head on the steering wheel. The contact later went to the hospital where she was treated for whiplash and a concussion. A police report was filed. Due to the failure, the contact could not use any of the electrical features on the steering wheel. The vehicle was taken to an independent mechanic where the contact was informed that her air bag failure was linked to NHTSA Campaign Number: 24V834000(Air Bags); however, once the recall was serviced, the contact was informed that the recall was related to the air bag inflator, not the actual air bag. The vehicle had yet to be repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Dec 30, 2024

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Dec 23, 2024

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer had advised the contact that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Dec 18, 2024

Employee name antoanete refused to assist in recall repair and loaner vehicle I asked for manager , new manager Andrew wasn’t even available I was promised a call back it didn’t happened . I made 5 calls and antoanete doesn’t help customers she doesn’t know anything and manager not available each time My issue is not resolved

Nov 28, 2024

The wheel clock spring in the steering column is making loud noises and the horn has stopped working. The airbag light has come on now and the only solution is replacement of the wheel clock spring to make the vehicle safe for the driver. Should be covered under the recall of 2014 VW Passats

Sep 6, 2024

My clockspring is broken. I called the dealership to see if the Warranty was done or if there was a recall, they said it was done. I don’t understand how it could have possibly been done when clockspring are not commonly broken. I am very upset I will be having to pay out of pocket for this.

Jun 8, 2024

The airbag light came on and shortly thereafter the steering wheel buttons stop working, the steering was stiff and harder to turn and ultimately the horn stop working. I feel driving a vehicle with a broken clock spring is extremely dangerous and is a safety issue.

Dec 24, 2023

While driving the vehicle and making a slow speed turn into a drive way, the wires in the clock spring portion of the Driver airbag were severed mechanism. This has caused the car to no longer have airbags on the Driver side of the car. Volkswagon has recalled some of the car in this model year, but they continue to say my vehicle is not affected. When this happened, I had less than 90,000 miles on the car. I am unable to fix this defect because of the cost and honestly, I shouldn't have to as Volkswagon knows it's an issue and has made recalls of their cars, but they don't include my model year. This is wrong, as the issues I am having are the EXACT SAME AS THE CURRENT RECALL. The recall needs to be expanded to more cars in the 2014 model year. There is no way debris should be able to enter the clock spring area and sever the lines with normal use. This puts my safety at risk because if I am in an accident, I do not have airbag protection. I have not taken the car to a dealer as I cannot afford to, the vehicle has not been inspected, but if that would help, I can get it inspected, and there were no lights, lamps or messages that warned of any problems with my airbag system until the wires broke.

Dec 13, 2023

The controls on the steering wheel have stopped working along with the air bags were disabled (the light is on). Sounds like the clock spring.

Sep 7, 2023

The clock spring is out on the vehicle again

Aug 2, 2023

Clock spring is broken air bag will not deploy which is a recalled component for some vehicles. Somehow my Vin is not on the list.

Jun 14, 2023

I’ve been try to contact the recall department for my air bag issued for 2years straight since I purchased the vehicle but no appointment has been set to fix the airbag recall

Jun 13, 2023 Crash

In 2022 I was in an accident on the highway; a dear hit my car while I was traveling at 70 MPH. My airbags did not deploy and I ended up hitting my head on the driver side window really hard and it gave me a concussion and I injured one of the disks in my back. I almost got hit by semi trucks traveling behind me as well. Again, my airbags didn’t deploy after this and I’ve seen many recalls on the 2014 VW Passat specifically about the vehicles airbag deployment being that they’re also Takata airbags that had major recalls too. They should’ve deployed on a head on collision. My insurance didn’t total my car but I have proof that the entire frame was bent from the accident and my entire front headlight, fender and bumper are smashed in and wires for my transmission were severed. I still haven't settled this claim yet. I’m considering getting a lawyer about it.

Apr 27, 2023

The contact owns a 2014 Volkswagen Passat. The contact stated while reversing out of a parking spot, she heard an abnormal snapping sound coming from the steering wheel. The steering control buttons and the horn ceased to operate as designed. Additionally, the driver's side air bag warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the clock spring had failed and needed to be replaced. The vehicle was then taken to the dealer, where the same diagnostic was provided. The dealer informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 15V483000 (Air Bags) because the mileage had been exceeded. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.

Mileage: 130,000

Feb 20, 2023

I was driving my vehicle under normal driving conditions (daylight, dry roads) and I was making a left turn onto another street from a completely stopped position. As I made the turn, the airbag warning light on my Passat came on. It remained on for the duration of my drive. When I got home, I discovered that my horn no longer works, nor do any of the wheel controls on the steering wheel. My safety is now at risk because if I am involved in a frontal accident, there is no airbag. I am also now unable to signal other drivers due to my lack of horn. I now have a solid illuminated air bag light on the dashboard. To my knowledge, this car has never had any items replaced in a recall, but it could have been part of a recall before we bought it from the dealer.

Jan 22, 2023

Vehicle originally was taken in for a recall on the clock spring, now having the same issue again start up a couple months ago. The driver side airbag will no longer function under these conditions

Jul 27, 2022

A faulty clockspring in the steering wheel failed so the driver air bag and the horn do not work. The car can’t pass a safety inspection. This is a faulty part that the NHTSA issued a recall for some years back (I believe in 2015). The replacement part has been back order for upwards of 9 months for 1000s of VWs in the US. If the cars cannot pass a state safety inspection there should be a safety recall issued immediately.

Jul 5, 2022

The clocksping in the steering wheel is broken, but the part has been backordered for over a year. The broken clockspring makes the horn and buttons on the steering wheel unusable and the airbag will not deploy.

Jun 27, 2022

For the second time in the life of this 2104 VW Passat auto, the airbag clockspring, housed in the steering wheel has failed. The first date of service for this issue was 3/7/2019 and most recently was attempted on 2/22/2022. In both instances, the same symptoms occurred prior to the failure of this component. For a few days prior, there was a plastic crackling sound when turning the steering wheel. Then while backing out and turning the steering wheel, an audible snap/crack was heard, causing an inability to use the hands-free phone device, all steering wheel controls (including cruise control, volume, dashboard items), and an immediate lack of the car horn. Simultaneously, the air bag indicator light illuminated and the vehicle status stated "Error: Airbag". This error message appears each time the car is started. The inability to have a working car horn, steering wheel controls and driver airbag is a tremendous safety risk, in my opinion, so I ceased driving the car immediately and brought the vehicle to a local VW dealership for confirmation of the issue. The issue was reported, evaluated and confirmed to be needing part# 5K0953569AL (Air Bag Clockspring) on 2/22/2022. We were informed by (3) different VW dealerships and (2) private mechanics that there were over 1500 of these parts on backorder in February. Currently, as of 6/27/2022, there are twice as many backordered and the dealership service department that this car was purchased from says this has been the case for over (6) months. My vehicle is undrivable and will not pass upcoming inspection. It is UNACCEPTABLE for VW CORPORATION TO NOT HAVE A VIABLE SOLUTION TO THIS GROSS SAFETY ISSUE, while still putting new automobiles on the market, possibly with faulty parts AND NO FORESEEABLE PLAN FOR THOSE CONSUMERS, LIKE ME, THAT ARE IN NEED OF TIMELY REPAIRS. This vehicle is available for "inspection upon request" as it sits in the driveway, unusable.

Jun 6, 2022

Airbag clock spring has broken but part is unavailable and has been on back order for over a year. I now do not have an airbag, horn or any steering wheel buttons. Couldn’t care less on the buttons but my concern is safety with the airbag and horn. Also it will no longer pass my states inspection. Volkswagen needs to fix this and now! Part on back order for over a year and no expected time in near future is unacceptable for those in this position!! :(. They should realize some people will die instead of survive certain crashes without airbags working!!

May 27, 2022

I belive the clock spring has malfunctioned on my car, the air bag light won't go off and the horn does not work. This has put my safety at risk because twice last week a car almost side swiped me and I have no horn. I called the dealer and they said my particular model isn't covered under the recall but It says volkswagen passat models 2010-2014. I have not taken my car to the dealership yet. The airbag light and horn stopped working at the same time about a month ago and I have replace the the fuse and relay switch and the air bag light is still on and the horn still doesn't work.

May 27, 2022

My clock spring went out in December 2021. VW dealership acknowledged the problem and told me the repairs/part are covered under recall/extended warranty, but VW has a back order on the part. Meanwhile, I am without a drivers side airbag AND a working horn almost 6 months later. I can’t even honk the horn to alert someone and prevent an accident. VW could use aftermarket parts (aftermarket parts may work better), but they have refused. I am stuck with no airbag or horn AND I can’t even trade the car in (except at the VW dealership) because it doesn’t have a working airbag. Super frustrated with Volkswagen!!

May 24, 2022

The contact owns a 2014 Volkswagen Passat. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 87,000.

Mileage: 87,000

May 19, 2022

The contact owns a 2014 Volkswagen Passat. The contact stated that upon starting the vehicle, the airbag warning light illuminated the instrument panel. The contact had initially taken the vehicle to an independent mechanic where he was informed that the clockspring was defective. The mechanic then called the dealer and was provided an estimate for the cost of a new clockspring. The contact then took the vehicle to a second independent mechanic who informed him of NHTSA Campaign Number: 15V483000 (Air Bags) and referred him to the manufacturer. The manufacturer was notified of the failure and informed him that his vehicle was not included in the recall. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.

Mileage: 100,000

May 4, 2022

The contact owns a 2014 Volkswagen Passat. The contact stated that the control buttons on the steering wheel were no longer operable and the horn would fail to honk when engaged. The air bag warning light was illuminated. The vehicle was taken to a Volkswagen certified independent mechanic where it was diagnosed that the clockspring needed to be replaced; however, the part was not available. The vehicle was not repaired. The dealer was notified of the failure and informed that the part for repair was not available. The contact referenced NHTSA Campaign Number: 15V483000 (Air Bags). The manufacturer was notified of the failure but informed the contact that they could not cover the repair due to the vehicle mileage and the part was not available. The failure mileage was approximately 118,000.

Mileage: 118,000

May 4, 2022

The airbag not working after recall, the dealer says the clock spring is bad. Cant order a new one bc they have been on backorder for over 9 months now.

Apr 29, 2022

Clock Spring has failed. Te vehicle has been inspected by the service dealership department and confirmed the prognosis. The clock spring failure prevents the airbag from deploying in an accident. It also controls the electronic components in the steering wheel blinkers, horn etc they also do not work. Airbag light came on and as I went to honk my horn at another car my horn did not work creating a safety hazard and almost causing an accident. Luckily I slammed on my breaks and no one was behind me. Immediately notified the dealership service department of problem they confirmed the clock spring has failed and told me the car is still driveable but comes with hazardous safety issues that may prevent saving a life in the event of an accident. For example no horn to alert another car, no blinkers to safely change lanes, if in an accident airbags won’t deploy etc.

Apr 20, 2022

Clock spring is broken, and no one has replacement parts. They have been backordered with Volkswagen for MONTHS. Air bag, horn, and steering wheel radio control do not work. Won't pass safety inspection.

Apr 12, 2022

The clock spring within the steering wheel has failed and is no longer functional. The airbag sensor warning light has come on. The horn no longer works, and I cannot warn drivers crossing over into my lane who may not see me in their blind spot. And as far as I understand, the main steering wheel airbag no longer works either. The idea that my main airbag system will not deploy in an event of accident is worrisome. I went to a dealership and informed them that its most likely a clock spring issue as I googled the issue; it’s quite common in their cars. They confirmed it for me, after taking a $139 ‘inspection’ fee which was no more than a tech scanning my car and checking the three main indicative problems I already reported to them. I was at about 120,090 miles at the time. I was informed that their clock spring warranty only covers up to 120,000 miles but was assured they will most likely be able to cover it after talking with the Volkswagen representative. It wasn’t covered. I was then told it would be another $600 to use their services, and the part would take a few weeks to come in. I later called the parts department as I did not want to pay an exorbitant labor fee; the inspection fee was insult enough. I was informed the parts department is five months backordered. So now, I’m either forced to pay for their service to get the part within a few weeks or wait five months from the parts department all the while driving with no horn or wheel airbag. I'm now forced to use their services, which run at a premium compared to normal mechanics, if I wish to have basic safety features on my car. This seems exploitative of the consumer on a safety problem that has persisted for years, and one Volkswagen is responsible for causing with their faulty manufacturing.

Mar 23, 2022

The contact owns a 2014 Volkswagen Passat. The contact stated that while driving at an undisclosed speed and making a turn, the contact heard an abnormal sound in the steering wheel as if a spring had broken. The contact stated that once she parked and restarted her vehicle, there was no electrical function on the steering wheel. The contact stated that the buttons, horn, and air bag had become inoperable. The contact stated that her air bag warning light illuminated. The vehicle was not repaired. Neither the dealer nor the manufacturer had been notified of the failure. The approximate failure mileage was 110,000.

Mileage: 110,000

Mar 16, 2022

The recall listed on the previous page explains why visibility is so poor when low or high beams are on while driving, no matter what the weather conditions are. My safety, along with my family's safety, and oncoming traffic were put at risk due to such poor visibility. I don't have this problem with my other Volkswagen (2017 Jetta). The other problem I encountered is with my steering wheel. I was turning and I heard what sounded like a crinkle type noise. It was rather brief so I didn't pay attention and then it made the sound again when I turned wheel in the opposite direction and again on my next turn. The following day I heard the same type of noise while turning in either direction and then the noise sounded like a spring breaking. I then noticed a light on my dash come on. The light was orange in color displaying a similar no seat belt wearing flash display. Once I was home I looked into what dash light meant and it had to do with an airbag malfunction. I went on to notice that none of my steering wheel functions worked nor did my horn. I researched possible recall involving steering wheel clock spring in a 2014 Passat and found it was indeed a recall. I purchased this car for my soon to be licensed son and he needs these recalls fixed as soon as possible in order to use car for his driving test in April. The nearest VW dealer is in Green Bay, WI which is a few hours away from my home. I was informed by a close friend that works for VW that recalls could be fixed by Halbinsel Mazda in Escanaba MI. My other VW is currently in storage and I am unable to get to it until spring time when the snow melts. This leaves me with the Passat with poor visibility and if I were to get in an accident the airbag wouldn't deploy because of clock spring recall nor can I warn anybody by honking my horn. Both recalls are putting myself, my loved ones and traffic at major safety risks. My vehicle is available for inspection, so matter can be resolved as soon as possible.

Feb 10, 2022

The Clock Spring on this vehicle has failed which controls the driver side airbag, horn and all other buttons on the steering wheel. Apparently, there are almost 5,000 people waiting for this part to fix their car which most are under extended warranties since VW knows they have an issue with this part. I have made numerous calls trying to get this part and there is no end in sight as to when my VW dealer can expect it to get my car fixed. I find this unacceptable, and it sounds like VW is not even manufacturing this part and it could be months or even years before this is resolved. I will not drive my car without a horn or airbag. I am sure many people are driving around with this issue.

Jan 10, 2022

I adjusted my steering wheel with the lever used to do so and reverse my car out of my parking spot and I heard this like crunchy and crumbling crackling sound and it sounded like there was something wrapped around my steering wheel and i was like what the heck... So I turn the wheel clockwise and then back counterclockwise and then back again and kept hearing the noise but decided there was nothing I could do about it so I drove to my destination which was about 5 minutes away. I put my car in park and left it running went inside and made a payment and came back out and I put my car in reverse to reverse out of the parking space and all of a sudden there was this thing and an air light on my dash saying airbag air and all I could hear was this crunching crackling sound again like something was going to pop out. So I pulled my car back into the parking spot and I called my local Volkswagen dealer on Saturday around 4 only to find out that all technicians were gone for the day and wouldn't be back until Monday. So I called the 1-800 Volkswagen number for customer support and it was closed as well. So I drove my vehicle home and it's been parked because I'm scared to drive it because the airbag sounds like and feels like it's going to explode

Jan 4, 2022

Clock spring failure after recall.

Nov 17, 2021

The contact owns a 2014 Volkswagen Passat. The contact stated that while driving approximately 10-15 MPH and pulling out of a parking lot, the airbag warning light illuminated. The contact stated that she continued to drive the vehicle and noticed that the horn and the buttons on the steering wheel would fail to respond when engaged. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 80,000.

Mileage: 80,000

Sep 15, 2021

THE AIRBAG LIGHT STAYED ON AND THE HORN STOPPED WORKING.

Sep 11, 2021

A few years ago I had my clock spring replaced as part of a recall. It just gave out again.

Sep 1, 2021

None of the functions on the steering wheel of my 2014 VW Passat work. This includes the horn, the airbag and other functions on the steering wheel. This car is what my daughter uses for college. It puts her at risk and other drivers. She cannot beep the horn if someone is driving erratically, the air bag on the steering wheel does not work and sometimes the directionals do not work. This car will not pass inspection. VW has not put a recall out on this part and after doing some research, many VW's are affected by this issue. What makes matters worse, is that she had the same issue in 2018. She had to travel to a VW dealer almost 50 miles away from her college campus to have the clock spring replaced to the price of $646 dollars. Now it's 2021 and the same problem is occurring. What is the matter with VW where they will not take responsibility for their cars.

Aug 17, 2021

1. Air bag clock spring (twice) 2. No horn, no airbag driver side safety issues. 3. Yes, twice confirmed by VW Dealer 4. No other inspections, just VW Dealer 5. No warnings of the issue until none of the controls were working - now an air bag light January 29, 2020 - 82227 miles, no air bag, no horn, no steering wheel controls. brought to dealer - says there is a known issue with the clock spring and replaced it no charge. August 11, 2021, 123221 miles, no air bag, no horn, no steering wheel controls. brought to dealer - says not covered. the first clock spring lasted 80,000, the second one even more faulty - lasted barely 40000.

Jul 15, 2021

The contact owns a 2014 Volkswagen Passat. The contact stated that while starting the vehicle, the air bag warning light was illuminated. The vehicle was taken to the dealer and diagnosed that the air bag clock spring was damaged, and the clock spring needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact was relating the failure to NHTSA Campaign Number: 15V483000 (Air Bag). The failure mileage was 86,000.

Mileage: 86,000

May 26, 2021

I turned on my car and turned the wheel to leave my parking as I normally do every morning. I heard a crack and the steering wheel was not moving normally. Then there was an air bag error message as well as the horn and wheel button controls stopped working. I looked it up online and saw that there was a previous recall on this issue with this type of model. Though no current recalls came up. It has been an issue with VW Passats and it’s very unsafe. Never have had any issues like this happen in other cars. I had barely turned the wheel when this happened.

May 13, 2021

MY 2014 VW PASSAT TURBO HAS AN ISSUE WITH NO HORN, NOTHING ON STEERING WHEEL WORKS AND AIR BAG LIGHT IS ON THE DASH. THE LOCAL VW DEALSHIP MOSES VW OF BARBROURSVILLE, WV TOLD ME THE AIR BAG WILL NOT DEPLOY AT THIS TIME BC THE CLOCK SPRING NEEDS REPLACED. VW REPS TOLD ME IT IS NOT A RECALL JUST AN EXTENTION OF WARRANTY TO 120,000 MILES. MY CAR HAS 131,000 OF COURSE. MY WIFE DRIVES THIS CAR AND WAS ALMOST IN A BAD WRECK BC SHE HAD NO HORN AND THE BAG WILL NOT DEPLOY WHICH IS VERY SCARY. HOW IS THIS NOT A RECALL? I HAVE AN APPT TO HAVE IT REPLACED AT MOSES BUT I WANT THIS CHANGED TO A RECALL. IT IS A COMPLETE SAFETY ISSUE. I HOLD A MASTERS DEGREE IN SAFETY MYSELF AND AM VERY CONCERNED NOT JUST FOR MYSELF BUT FOR OTHERS. I LOVE THE VEHICLE OTHER THAN THIS ISSUE. ENTER MESSAGE

Mileage: 131,000

Feb 22, 2021

CAR STEERING WHEEL BEGAN TO CLICK. AIR BAG LIGHT IS ON, HORN DOES NOT WORK AND LOST CONTROL OFF ALL SWITCHES ON THE STEERING WHEEL.

Mileage: 55,000

Jan 2, 2021

WHILE DRIVING STEERING WHEEL BEGAN TO CLICK. NEXT TIME DRIVING THE CAR, I HAD A ERROR AIRBAG READING AND LOST ALL CONTROL OF THE BUTTONS ON THE STEERING WHEEL AND HORN DOESN'T WORK.

Dec 3, 2020

STEERING CLOCK SPRING WAS REPORTEDLY FIXED AS PART OF THE RECALL BUT HAS FAILED AGAIN. AIRBAG LIGHT IS ON. HORN DOES NOT WORK. STEERING WHEEL CONTROLS DO NOT WORK. CRUISE CONTROL IS NOT WORKING. VW WILL NOT REPAIR THE RECALL WORK DONE WITHOUT CHARGE. SEATBELT TENSIONER IS ALSO NOW REPORTEDLY AFFECTED.

Nov 29, 2020

MY AIRBAG SENSOR RANDOMLY APPEARED ONE DAY WHEN TURNING ON MY CAR

Oct 7, 2020 Crash

CAR GAS PEDAL WAS STUCK AND CONTINUED TO ACCELERATE GETTING UP TO 58 MPH AFTER PRESSING ON BRAKES LIGHTLY THE CAR CONTINUED TO GO FASTER AND FASTER. AS I WAS GETTING CLOSER TO AN INTERSECTION, THAT WAS RED, AND IN FEAR OF GETTING HIT CAUSE THE GAS WOULD NOT SLOW DOWN I SLAMMED ON BRAKES AND HOPED IT WOULD STOP THE CAR BUT THE CAR LOST CONTROL HIT A CURB AND HIT A FIRE HYDRANT IN THE FRONT MIDDLE OF CAR, THE CAR FLIPPED OVER AND NO AIRBAGS DEPLOYED. THE VEHICLE WAS IN MOTION PRIOR TO ACCIDENT AND IT WAS ON A HIGHWAY THEN I TURNED ON A SIDE STREET GOING 58 MPH DUE TO GAS PEDAL BEING STUCK, I THEN LOST CONTROL OF CAR AFTER HITTING BRAKES TO MAKE THE CAR SLOW DOWN. ME AND MY FRIEND HAVE HEADACHE AND ARE SORE, I WENT TO IMMEDIATE CAR DUE TO CONCUSSION SYMPTOMS. I AM NOW TERRIFIED TO DRIVE OR GET INTO CAR, I BECOME HYSTERICAL AND CAN'T STOP CRYING. MY FRIEND IS ALSO NOT GETTING CARS EITHER. SCARIEST THING EVER.

Mileage: 5

Sep 21, 2020

WHILE TURNING THE STEERING WHEEL, I STARTED HEARING A CLICKING NOISE. SHORTLY AFTER THE HORN OR CONTROLS ARE NOT WORKING AND AIRBAG LIGHT IS ON.

Aug 12, 2020

WHILE TURNING THE STEERING WHEEL, THERE WAS A CLICKING NOISE FOLLOWED BY AN AIRBAG ERROR ON THE DASH. THE STEERING WHEEL CONTROLS AND HORN NO LONGER WORK.

Mileage: 126,185

Jun 23, 2020

I HAD TURNED MY CAR ON AND NOTICED MY AIRBAG LIGHT HAD COME ON AND ALL MY CONTROLS AND HORN HAD STOPPED WORKING. THIS IS A MAJOR SAFETY ISSUE. I TOOK IT INTO A REPAIR SHOP AND THEY SHOWED ME A RECALL THAT HAPPENED IN 2015. THE RECALL SAID THE AIRBAG CLOCK SPRING MAY FAIL AND THAT THIS COULD EFFECT ALL CONTROLS, INCLUDING THE HORN. (NHTSA CAMPAIGN NUMBER: 15V483000) THEY ASKED ME TO LOOK INTO THIS BEFORE FIXING. SO, I CALLED THE VOLKSWAGEN SERVICE CENTER TO CHECK, AND UNFORTUNATELY MY CAR WAS NOT COVERED UNDER THIS RECALL, EVEN THOUGH IT SAYS 2012-2014 VOLKSWAGEN PASSAT THE COST OF THIS HAPPENING TO MY CAR IS OVER $800.00. NOTHING I DID TO MAKE THIS HAPPEN, IT JUST HAPPENED. I AM BAFFLED THAT THIS WAS A RECALL IN THE PAST AND ONLY COVERED A CERTAIN AMOUNT OF VINS. CLEARLY, MY CAR AND OTHERS (BASED OFF OF THE OTHER COMPLAINTS I HAVE READ) ARE HAVING THIS SAME SAFETY ISSUE THAT VOLKSWAGEN IS LIABLE FOR BUT NOT TAKING IT INTO ACCOUNT. I AM VERY UPSET KNOWING THEY WILL NOT COVER THIS COST. WHAT IS THE POINT OF HAVING A RECALL IF THEY ONLY FIX A FRACTION OF THE CARS? VERY DISAPPOINTED. *TR

Feb 12, 2020

THE AIRBAG CONTROL MODULE WENT BAD ON THIS VEHICLE WHEN THE CAR WAS ONLY FIVE YEARS OLD. VOLKSWAGEN HAS RECALLS ON OTHER VEHICLES AIR BAG CONTROL MODULES YET HAS NOT ISSUED ONE FOR THIS MAKE AND MODEL YET. VOLKSWAGEN IS CHARGING OVER $800 FOR PARTS AND LABOR TO FIX THE CONTROL MODULE. THIS IS NOT A COMPONENT THAT SHOULD BE BREAKING SO SOON ON THESE VEHICLES AND VOLKSWAGEN SHOULD HONOR REPLACING THEM.

Jan 13, 2020

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED ON THE VEHICLE DUE TO A BROKEN CLOCK SPRING. THE CONTACT STATED THAT UPON DUE TO THE FAILURE, THE STEERING WHEEL WOULD MAKE A CRACKING NOISE WHILE BEING TURNED AT VARIOUS SPEEDS. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A FRACTURED CLOCK SPRING. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS); HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT ALSO TOOK THE VEHICLE TO WINN VOLKSWAGEN WOODLAND HILLS LOCATED AT 21141 VENTURA BLVD, WOODLAND HILLS, CA 91364 WHERE HE WAS INFORMED THAT THE VEHICLE WOULD HAVE TO HAVE A DIAGNOSTIC AND THAT THE VEHICLE WOULD NOT BE COVERED UNDER WARRANTY OR THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE MATTER AND OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS A 140,000.

Mileage: 140,000

Nov 2, 2019

THE PROBLEM I'M HAVING WITH MY 2014 PASSAT IS THAT ONE DAY OUT THE BLUE MY AIRBAG LIGHT CAME ON. I PARKED AND TURN OF THE CAR THINKING THAT WOULD SOLVE THE PROBLEM. WHEN I STARTED MY CAR BACK UP, THE AIRBAG IS STILL ON AND NOW THE HORN AND ALSO THE BUTTONS ON THE STEERING WHEEL ISN'T WORKING ANYMORE. I HAVE NOT HIT ANYTHING OR HAD ANY ACCIDENTS PERIOD. I SEE MANY COMPLAINTS FROM VW OWNERS ABOUT THE SAME ISSUE....BUT I DON'T SEE ANY RECALLS ABOUT THIS PROBLEM. THIS IS A BIG ISSUE FOR ME BECAUSE I LIVE IN ILLINOIS AND MY CAR HORN DOESN'T WORK.

Mileage: 58,000

Oct 24, 2019

AIRBAG SIGN CAME ON AND THE HORN STOPPED WORKING, CAR WAS FOUND TO HAVE A FAULTY CLOCK SPRING, AFTER REPLACEMENT OF CLOCK SPRING, THERE WAS A SHORT AND THE CLOCK SPRING HAD TO BE REPLACED YET AGAIN. AIR BAG SIGN CAME ON AGAIN AND THERE WAS ANOTHER SHORT IN A WIRE, CLOCK SPRING HAD TO BE REPLACED THREE TIMES. FAULTY WIRES AND CLOCK SPRING.

Mileage: 69,580

Oct 22, 2019

WHILE THE CAR WAS STATIONARY, WHEN I STARTED IT AFTER WORK, I BACKED OUT OF MY PARKING PLACE AND MY AIRBAG ERROR LIGHT CAME ON. THERE WERE NO NOISES. I PUT THE VEHICLE IN PARK AND TURNED IT OFF. I THEN TURNED IT BACK ON AND NOTICED THE STEERING WHEEL CONTROLS AND HORN WERE ALSO NOT WORKING. I CALLED MY HUSBAND, WHO USED GOOGLE TO DETERMINE MY CLOCK SPOOL HAS FAILED AND MY VIN ISN'T PART OF A SAFETY RECALL BUT THE GOVERNMENT HAS DOCUMENTED IT IS A SAFETY ISSUE WITH THIS CAR. PLEASE EXPAND YOUR RECALL TO INCLUDE PROTECTING EVERYONE WITH THIS ISSUE, I DON'T BELIEVE CONSUMERS SHOULD BE RESPONSIBLE FOR THESE REPAIRS AS THEY ARE NOT MAINTENANCE RELATED, BUT RATHER, FAILURE OF MANUFACTURER EQUIPMENT.

Mileage: 61,000

Aug 22, 2019

YESTERDAY, AS I WAS TURNING OUT OF MY DRIVEWAY, I HEARD AN UNUSUAL CLICKING NOISE COMING FROM MY STEERING WHEEL. I DROVE TO WORK (APPROX 2 MILES FROM MY HOME) AND PARKED CAR. WHEN I STARTED MY CAR 8 HOURS LATER, MY DASH SCREEN READ "ERROR AIRBAG" AND THE AIRBAG LIGHT WAS ON. THE CLICKING NOISE IS STILL PRESENT BUT DOESN'T OCCUR EVERY TIME I TURN THE WHEEL... ONLY SOMETIMES. THIS MORNING,(ERROR LIGHT STILL ILLUMINATED) AS I WAS PULLING OUT OF MY DRIVEWAY, I NOTICED MY CONTROL FUNCTIONS ON STEERING WHEEL WERE NO LONGER WORKING. I AM TERRIFIED THAT MY AIRBAG WILL DEPLOY. MY VEHICLE HAS NOT BEEN INVOLVED IN ANY ACCIDENTS AND I AM THE ONLY OWNER OF THE VEHICLE. MY VEHICLE IS NOT PART OF THE TAKATA RECALL BUT THE ISSUES I AM HAVING SEEM VERY SIMILAR.

Mileage: 36,000

Jul 30, 2019

IN AUGUST OF 2017, MY AIRBAG LIGHT CAME ON AND MY HORN STOPPED WORKING. THERE WAS ALSO A CLICKING SOUND WHEN TURNING THE STEERING WHEEL. I TOOK THE VEHICLE TO VOLKSWAGEN AND WAS INFORMED THAT THE CLOCK SPRING HAD FAILED AND NEEDED TO BE REPLACED. AFTER CONDUCTING SOME RESEARCH, I FOUND THAT OTHER 2014 PASSATS HAD BEEN RECALLED FOR THE SAME EXACT ISSUE. MY VIN WAS NOT COVERED UNDER THE RECALL, AND SO I HAD TO PAY OUT OF POCKET FOR A NEW CLOCK SPRING. I BELIEVE THAT THE VOLKSWAGEN RECALL WAS NOT BROAD ENOUGH TO COVER ALL VEHICLES AFFECTED. I REPORTED THIS TO THE NHTSA AT THE TIME OF THE INCIDENT. HOWEVER, ABOUT 6 MONTHS LATER, MY VEHICLE BEGAN HAVING THE SAME ISSUES. I WAS INFORMED THAT THE SECOND CLOCK SPRING HAD FAILED AND NEEDED TO BE REPLACED. BECAUSE THE PART WAS NEW, VOLKSWAGEN COVERED THE REPAIRS. I DID NOT REPORT THIS SECOND OCCURRENCE OF CLOCK SPRING FAILURE AT THE TIME. I AM REPORTING THE RE-OCCURRENCE OF THE CLOCK SPRING FAILURE NOW, AS I STILL HOPE THE INITIAL RECALL WILL BE EXPANDED AND THAT I WILL GET REFUNDED FROM REPLACING IT THE FIRST TIME. I HOPE THIS ADDITIONAL INFORMATION CAN HELP WITH ANY ONGOING INVESTIGATIONS. I AM PROVIDING DOCUMENTATION OF BOTH INSTANCES OF CLOCK SPRING FAILURE IN MY 2014 PASSAT.

Mileage: 56,519

May 22, 2019

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT AN ABNORMAL GRINDING AND CLICKING SOUND CAME FROM THE STEERING WHEEL. ON OCCASION, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO STEVE WHITE VOLKSWAGEN (100 DUVALL DR, GREENVILLE, SC 29607, (864) 288-8300) WHERE IT WAS DIAGNOSED THAT A NEW CLOCKSPRING WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD NOT ASSIST SINCE THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 121,000.

Mileage: 121,000

May 12, 2019

AIR BAG LIGHT ON FOR DRIVER AIRBAG AND MADE EVERYTHING ON STEERING WHEEL STOP WORKING

Mileage: 73,200

Apr 12, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V148000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TONY VOLKSWAGEN (94-1299 KA UKA BLVD, WAIPAHU, HI 96797, (808) 680-7170) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Mar 18, 2019

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE THE CONTACT ATTEMPTED TO TURN THE STEERING WHEEL IN A PARKING LOT, A CLICKING NOISE WAS HEARD AND THE AIR BAG INDICATOR ILLUMINATED. A WEEK LATER, THE HORN SEIZED. THE VEHICLE WAS TAKEN TO VOLKSWAGEN OF MURRIETA (951-249-7072, LOCATED AT 41300 DATE ST, MURRIETA, CA 92562) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.

Mileage: 126,000

Mar 17, 2019

AIRBAG LIGHT STAYS ILLUMINATED. NONE OF THE STEERING WHEEL ELECTRICSL WORKS, INCLUDING THE HORN.

Mileage: 92,000

Feb 10, 2019 Crash

I GOT IN AN ACCIDENT ON THE INTERSTATE BACK IN THE SUMMER OF 2017.. I HIT A DEER GOING 70 MPH. AIRBAGS WENT OFF AND THE BODY OF MY CAR WAS OBVIOUSLY DAMAGED. AFTER THAT MY CAR HAS HAD OIL LEAKS, BREAK ISSUES, "AIR BAG ERRORS", AND WAY MORE TO LIST.

Mileage: 90,000

Dec 14, 2018

BACKING OUT OF DRIVEWAY, SLIGHT CLICKING IN THE STEERING COLUMN WHEN TURNING THE STEERING WHEEL TO THE RIGHT. BEEP FROM DASH- AIRBAG FAILURE/WARNING. NOW STEERING WHEEL BUTTONS AND HORN ARE NOT OPERATIONAL.

Mileage: 40,073

Nov 13, 2018

MY STEERING WHEEL WAS AFFECTED, NO HORN, LOSS OF AIR BAGS, LOCKED TRUNK. WAS DIAGNOSED WITH CLOCK SPRING PROBLEM (PREVIOUSLY REPORTED). THESE PROBLEMS SEEMED TO APPEAR RANDOMLY AND NOT ALL AT ONCE. IS UNDER YOUR FORCED RECALL, BUT WAS ALLOWED TO EXCLUDE CERTAIN VEHICLES??? HAD TO FIX IT FOR AROUND $500. NOT PREVIOUSLY REPORTED--ON THE WAY HOME--I NO LONGER HAD A CRUISE CONTROL. VW CHARGED ME $143.50 JUST TO DIAGNOSE IT AND TELL ME IT WOULD COST $720.97 TO REPLACE IT. I HAVE ALREADY REPLACED THE AIR BAG. ALSO,LAST YEAR MY CAR STARTED SPONTANEOUSLY LOCKING AND RELOCKTING MY CAR WHILE DRIVING.. I TOOK IT TO VW. THEY SAID IT NEEDED REPLACING (WITHOUT DIAGNOSIS). THEY COULDN'T WORK ME IN SO I LEFT. THE PROBLEM JUST DISAPPEARED ???

Mileage: 39,000

Oct 23, 2018

TOOK MY CAR IN BECAUSE I HAD NO HORN, NO AIR BAGS, AND THE STEERING WHEEL SOUNDED 'FUNNY'. I HAD A LITTLE OVER 39,000 WHEN THIS ALL HAPPENED. I WAS TOLD IT WAS THE CLOCK SPRING. APPARENTLY THERE WAS A RECALL FOR THIS FOR THE 2014 PASSATS, BUT MY VIN NUMBER WAS NOT INCLUDED. THEY CAN'T TELL ME WHY. CLEARLY, MY CAR WAS INCLUDED IN THE DEFECTIVE VEHICLES!! IT IS A VERY EXPENSIVE PART TO REPLACE.

Mileage: 39,250

Oct 21, 2018

CLOCK SPRING FAILURE. CLICKING IN STEERING WHEEL WHILE TURNING CAR, AIR BAG ERROR LIGHT CAME ON AND NONE OF THE CONTROLS ON THE STEERING WHEEL WORK.

Mileage: 61,400

Oct 18, 2018

IN MID-OCTOBER 2018, I BEGAN EXPERIENCING SOME ISSUES WITH THE STEERING WHEEL OF MY CAR. MY CONTROLS ON MY STEERING WHEEL WERE COMPLETE OFF AND THE HORN WAS NOT WORKING. THEN SUDDENLY, THE AIRBAG SYSTEM ICON CAME ON AND NONE OF MY STEERING WHEEL CONTROLS WORKED. I IMMEDIATELY CONTACTED MY LOCAL VOLKSWAGEN DEALER AND LET THEM KNOW THE ISSUE. THEY PERFORMED A DIAGNOSTIC TEST AND CONFIRMED THAT THE CAUSE OF THIS WAS DUE TO THE 'CLOCKSPRING' GIVING OUT AND THE AIRBAG RESISTANCE BEING TOO HIGH. GIVEN THAT THIS COULD NOT BE A PART OF NORMAL WEAR AND TEAR FOR A VEHICLE IN MY EYES, I DID SOME RESEARCH AND FOUND THAT THERE IS AN OPEN INVESTIGATION WITH VW FOR 2010-2014 AIR BAG CLOCK SPRING FAILURES DUE TO DEBRIS GETTING INTO THAT AREA. I NOTIFIED THE DEALER OF THIS INFORMATION AND THEY STATED THERE WAS NOTHING THEY COULD DO AND TO TAKE IT UP WITH VW CORPORATE. I HAD TO PAY OUT OF POCKET FOR SOMETHING THAT WASN'T MY DOING AND THIS IS UNACCEPTABLE. THEREFORE, I AM SUBMITTING THIS COMPLAINT FOR AN INVESTIGATION, RECOUPMENT, AND TIME SPENT TRYING TO FIGURE OUT WHAT WAS WRONG.

Mileage: 66,000

Oct 7, 2018

CLOCK SPRING IN THE STEERING WHEEL BROKE AND THE CAR'S HORN, AIR BAG, AND BUTTONS ON STEERING WHEEL NO LONGER WORK BECAUSE OF THIS. MADE A CLICKING NOISE IN THE STEERING WHEEL ABOUT A WEEK BEFORE COMPLETELY BREAKING WHILE TRYING TO REVERSE IN PARKING LOT. VOLKSWAGEN DEALERSHIP CONFIRMED IT WAS CLOCK SPRING THAT WAS BROKEN AND IT WAS NOT COVERED IN THE PREVIOUS RECALL.

Mileage: 40,000

Oct 3, 2018

ALL OF THE CONTROLS ON THE STEERING WHEEL HAVE STOPPED WORKING AND THE AIRBAG LIGHT IS ON. THIS IS WHEN THE VEHICLE IS STATIONARY AND MOVING. VEHICLE HAS VERY LOW MILEAGE.

Mileage: 37,000

Sep 11, 2018

TAKATA RECALL I HAVE BEEN RECEIVING RECALL NOTICES FOR MY 2014 VOLKSWAGEN PASSAT FOR THE PAST YEAR YEAR. I MADE AN APPOINTMENT WITH MY VOLKSWAGEN DEALER IN MARCH OF 2018, BROUGHT THE CAR IN SO THEY COULD FIX THE RECALL. AFTER TAKING THE DAY OFF, AND WAITING FOR THE CAR, I WAS TOLD THAT THE DEALERSHIP DID NOT HAVE THE CORRECT PART TO FIX IT, AND THEY COULD NOT COMPLETE THE REPAIR. I WAS TOLD I WOULD BE CONTACTED AS SOON AS THEY RECEIVED THE PART. LAST MONTH, I CONTACTED THE DEALERSHIP TO INQUIRE ABOUT THE RECALL AND WAS TOLD THEY STILL DID NOT HAVE THE PART. I CONTACTED VOLKSWAGEN, THEY PUT ME IN TOUCH WITH ANOTHER DEALER, I CONTACTED THAT DEALER. THEY ALSO DID NOT HAVE THE PART. AGAIN I WAS TOLD, WE WILL CONTACT YOU WHEN WE HAVE THE PART. THAT WAS OVER A MONTH AGO. YESTERDAY, I RECEIVED ANOTHER RECALL NOTICE. HOW DO GET MY RECALL FIXED IF THE DEALERSHIPS DO NOT HAVE THE PARTS? DO I HAVE TO WAIT UNTIL THE CAR IMPLODES? PLEASE HELP!

Sep 10, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (PARAMOUNT VOLKSWAGEN, 1205 S CENTER ST, HICKORY, NC 28602, (828) 475-6696) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

Aug 29, 2018

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT RESEARCHED THE MATTER AND FOUND THAT THE VEHICLE WAS MANUFACTURED ON NOVEMBER 21, 2013 AND SHOULD BE INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE VEHICLE WAS TAKEN TO NORTHTOWN VOLKSWAGEN (1135 MILLERSPORT HIGHWAY, AMHERST, NY 14226, (888) 685-3064) WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS) AND PROVIDED CASE NUMBER: 181168832. THE FAILURE MILEAGE WAS 32,000.

Mileage: 32,000

Aug 16, 2018

AIRBAG CLOCKSPRING BROKE AGAIN AFTER VOLKWAGEN REPLACED IT. NOW GETTING CHARGED A SECOND TIME FOR THE CLOCKSPRING THAT A VOLKWAGEN DEALERSHIP REPLACED LESS THAN A YEAR AGO. IT HAS ONLY BEEN 25,000 MILES SINCE WE PAID THE $500 TO GET IT REPLACED THE FIRST TIME, SINCE MY VIN NUMBER WAS SKIPPED IN THE RECALL. ALL I WAS DOING TO CAUSE THE CLOCKSPRING TO BREAK WAS TURNING INTO MY DRIVE.

Mileage: 75,000

Aug 13, 2018

AIRBAG COVER IS SEPARATING FROM THE CENTER OF THE STEERING WHEEL AND THE HORN RANDOMLY GOES OFF. CONSULTED WITH LOCAL AUTO PARTS STORE AND WAS ADVISED THAT THE VEHICLE IS NOT SAFE TO DRIVE BECAUSE AIRBAG COULD GO OFF AT ANY TIME. VOLKSWAGEN STATES THAT BECAUSE VIN IS NOT INCLUDED IN TAKATA RECALL THAT THEY WILL NOT CONSIDER ANY ACTION. VEHICLE HORN HAS ACTIVATED BOTH WHILE STATIONARY AND WHILE VEHICLE WAS ON ROADWAY.

Mileage: 56,000

Jul 13, 2018

1.FAULTY CLOCK SPRING RESULTING IN NO WORKING HORN OR AIRBAG 2. CALL STALLS AND WON'T START INTERMITTENTLY. DEALER CAN'T FIND ISSUES BUT I THINK IT'S RELATED TO THE FAULTY FUEL PUMP RECALL

Jun 25, 2018

TAKATA RECALL- HAD THE RECALL FIXED. CLOCK SPRING IS BROKEN AGAIN- AIRBAG LIGHT IS BACK ON AND STEERING WHEEL CONTROLS ARE NO LONGER WORKING. VW SAYS "TOUGH LUCK" IT'S NOT COVERED A SECOND TIME EVEN THOUGH THIS FIX DIDN'T EVEN LAST A YEAR. CAR IS CURRENTLY IN THE SHOP FOR A HOST OF OTHER ISSUES SURROUNDING THE EMISSIONS RECALL AND SENSORS THAT AREN'T WORKING YET AGAIN.

Mileage: 58,000

Jun 24, 2018

CLOCKSPRING WENT BAD, NO AIRBAGS OR HORN. I WAS DRIVING WHILE THIS HAPPENED.

Mileage: 110,000

Jun 5, 2018

THE CLOCKSPRING IN MY STEERING WHEEL HAS FAILED AND A WARNING MESSAGE IS DISPLAYED WHEN STARTING THE CAR AND ALSO THE AIRBAG WARNING LIGHT REMAINS ON. IN ADDITION, DUE TO THE CLOCKSPRING FAILURE THE STEERING WHEEL MOUNTING CONTROLS DO NOT WORK. I AM CONCERNED ABOUT THE SAFETY OF THIS AIRBAG SITUATION. I DID CONTACT VOLKSWAGEN GROUP OF AMERICA AND THE HAVE COMMUNICATED THAT THEY WOULD NOT REPAIR THE VEHICLE AS IT IS NOT UNDER WARRANTY OR PART OF A RECALL (CASE NUMBER 180447041). I DID LEARN THAT THERE WAS A SIMILAR RECALL FOR THE SAME MAKE, MODEL VEHICLE THAT I HAVE (RECALL # 15V-483), HOWEVER, MY SPECIFIC VEHICLE SERIAL NUMBER IS NOT INCLUDED. ALL INDICATIONS SHOW THAT THIS IS A KNOWN ISSUE AND DEFECT AND I WOULD EXPECT THIS SHOULD BE FIXED DO TO THE HISTORY AND RISK OF THIS ISSUE WITH THE CLOCKSPRING/AIRBAG.

Mileage: 90,000

May 4, 2018

THE VEHICLE HAS A BAD CLOCK SPRING (AIRBAG LIGHT IS ON AND NOT CONTROLS ON THE STEERING WHEEL ARE FUNCTIONING). THE CLOCK SPRING HAS BEEN REPLACED TWICE AT THE DEALERSHIP (MARCH 2015 & JULY 2013).

Mileage: 90,000

Apr 5, 2018

THE AIRBAG LIGHT HAS COME ON, HORN NO LONGER WORKS AND THE CONTROLS ON THE STEERING WHEEL DO NOT WORK. FROM WHAT I CAN TELL IT IS A FAILURE OF THE CLOCK SPRING. TOOK IT INTO DEALER FOR RECALL ON VEHICLE AND WAS TOLD THEY DO NOT HAVE THE PARTS OR INSTRUCTIONS YET TO FIX IT.

Mar 27, 2018

CLOCK SPRING BROKE IN THE CAR, 2014 MODEL WITH 53K MILES ON IT. WIFE WAS JUST DRIVING ONE DAY HEAR A SNAP AND NOTICED THE AIR BAG LIGHT WAS ON AND HORN AND OTHER BUTTON ON STEERING WHEEL WERE NOT WORKING.

Mileage: 53,000

Mar 19, 2018

TAKATA RECALL, I VERIFIED THERE WAS A RECALL APRIL OF 2017 AND IMMEDIATELY I CALLED MY VW DEALER TO SCHEDULE THE MAINTENANCE. I WAS PUT ON A WAIT LIST. I CALLED BACK SEPTEMBER 2017 AND WAS ADVISED THAT I WAS 10TH DOWN ON THE LIST AND THAT THEY WERE WAITING FOR THE PARTS. I CALLED BACK AGAIN 03/16/2018 AND WAS ADVISED I WAS STILL ON THE LIST AND THAT THEY JUST ORDERED PARTS, THERE WAS A 4 DAY WAIT TO GET THEM, AND THEN THEY WORK FROM THE TOP OF THE LIST DOWN. IT'S BEEN OVER 2 YEARS SINCE THE RECALL WAS ISSUED AND I HAVE YET TO RECEIVE SERVICE. I DRIVE MY VEHICLE DAILY TO AND FROM WORK, SCHOOL, AND DAYCARE WITH MY CHILDREN. TO THIS DATE I HAVE NOT HAD AN ACCIDENT INVOLVING MY AIRBAGS.

Mar 16, 2018

THE HORN, AIRBAG ON DRIVERS SIDE, AND BLUETOOTH. ALL THE COMPONENTS IN THE STEERING WHEEL STOPPED WORKING. THE AIRBAG LIGHT CAME ON IN THE DASHBOARD, AND THE REST STOPPED WORKING AFTER A FEW DAYS OF LIGHT CLICKING NOISE FROM THE STEERING WHEEL WHEN TURNING. I HAD TO TAKE IT FOR REPAIR 3/13/18.

Mileage: 56,000

Feb 28, 2018

TAKATA INFLATOR REPLACED, 2 MONTHS LATER, WHILE DRIVING, AND TURNING THE CORNER AT LOW SPEED, ON A CITY STREET, INTO MY SUBDIVISION AT APPROXIMATELY 3-5 MILES PER HOUR, DURING A SNOW STORM. THE AIR BAG LIGHT ILLUMINATES, HEAR CRUNCHING SOUND COMING FROM STEERING COLUMN, IMMEDIATELY FOLLOWING, I HAVE NO HORN OR STEERING WHEEL CONTROL BUTTONS. I NOW HEAR THE SAME CRUNCHING SOUND COMING FROM THE STEERING COLUMN EVERY TIME I TURN THE WHEEL. CALLED DEALER, ADVISED IT SOUNDS LIKE THE CLOCK SWITCH WHICH COMMONLY FAILS AND WOULD COST AROUND $900 TO REPAIR AND WAS NOT UNDER WARRANTY, SINCE I HAD 40K AT THE TIME OF INCIDENT. I WAS ADVISED THAT MY AIR BAG WILL NOT WORK WITHOUT REPAIR.

Mileage: 41,000

Feb 14, 2018

I AM A DOD CIVILIAN POSTED OVERSEAS IN SOUTH KOREA. I TOOK MY VEHICLE INTO GET SERVICED AT THE VOLKSWAGEN SERVICE STATION IN SEONGNAM (AUTOPLATZ BUNDANG, SEOUL, SOUTH KOREA WITH A COPY OF MY RECALL AND I EVEN TRANSLATED WHAT NEEDED SERVICED. THEY EVEN HAD THE GUARANTEE TO SERVICE RECALL ADVERTISEMENT POSTED ON THEIR DESK. HOWEVER, THEY TOLD ME THAT THEY ARE UNABLE TO REPLACE MY TAKOTA AIR BAGS, DESPITE THE RECALL. THEY SAID THEY HAD ISSUES WITH IMPORTING THE AIRBAGS AND WERE UNABLE TO SERVICE MY VEHICLE AT THAT TIME. THEY TOLD ME CALL BACK IN MARCH AND CHECK BACK THEN TO SEE IF THEY HAD ANY AIRBAGS THEN. HOWEVER, I AM DUE TO SHIP MY VEHICLE IN FEBRUARY AND WILL MOVE BACK TO THE US IN MARCH 2018. I COMPLAINED AND SAID THAT I WILL REPORT THEM AS A CERTIFIED VW SERVICE STATION THAT IS REFUSING TO SERVICE MY RECALL. THEY APOLOGIZED AND SAID SORRY THAT THEY COULD NOT REPLACE MY AIRBAGS AT THAT TIME AND I'D HAVE TO CALL BACK LATER. I ASKED IF I COULD SCHEDULE A TIME TO COME BACK TO DO IT THEN, ONCE THEY HAD AIRBAGS, AND THEY SAID NO. THAT I WOULD JUST HAVE TO KEEP CALLING TO CHECK.

Feb 9, 2018

FRONT DRIVER AIRBAG FAULT LIGHT IN ON, VEHICLE HORN DOES NOT WORK, WHEN TURNING STEERING WHEEL THERE IS CLICKING SOUND. THIS IS SIMILAR TO RECALL NUMBER 1V483000 DATED 08/04/2015 BUT MY VEHICLE IS NOT ON RECALL LIST

Mileage: 49,149

Feb 7, 2018

MY VEHICLE HAS A RECALL THAT WHEN TAKEN TO VOLKSWAGEN DEALER HAS NOT BEEN COMPLETE, ALSO AFTER PROGRAMING THE TRANSMISSION MY VEHICLE SKIPS GEARS..

Jan 30, 2018

TURNED CAR ON TO PULL OUT OF A PARKING SPOT IN A PARKING LOT, HEAR LOUD CRACK, AIRBAG LIGHT CAME ON, NOW STEERING WHEEL BUTTONS DON'T WORK, HORN DOESN'T WORK, AND I HEAR SOMETHING RATTLING AROUND IN MY STEERING WHEEL AND IT MAKES NOISE WHEN I TURN

Mileage: 66,000

Jan 25, 2018 Crash Fire

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 20 MPH, ANOTHER VEHICLE DRIFTED INTO THE CONTACT'S LANE. AS A RESULT, THE CONTACT CRASHED INTO A CEMENT DIVIDER. THE AIR BAGS DEPLOYED AND A WHITE, POWDERY SUBSTANCE FLEW INTO THE EYES OF THE CONTACT AND HIS WIFE, FOLLOWED BY METAL FRAGMENTS. THE CONTACT ALSO STATED THAT THE PASSENGER SIDE AIR BAG CAUGHT FIRE. THE CONTACT EXTINGUISHED THE FIRE. THE CONTACT'S WIFE SUSTAINED INJURIES TO THE HIP AND STOMACH, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP WHERE IT WAS DIAGNOSED THAT A NEW TRANSMISSION, FRONT DRIVER'S SIDE WHEEL ARM, AND AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS THEN TAKEN TO JOE MACHENS VOLKSWAGEN (1200 VANDIVER DR, COLUMBIA, MO 65202, (855) 301-6700), BUT THE NATURE OF THE DIAGNOSTIC AND REPAIRS COULD NOT BE PROVIDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000. *TT *TR CONSUMER STATED CUSTOMER EXITED TO A REST AREA, MISSED A TURN AND AT LAST MINUTE ATTEMPTED TO MAKE TURN, HITTING A CURB. BOTH TIRES ON DRIVER'S SIDE BLEW OUT AND AIRBAGS DEPLOYED. UPDATED 10/1/18*JB

Mileage: 21,000

Jan 18, 2018

I WAS TURNING RIGHT AT A SPEED OF 30 WHEN I HEARD A LOUD POP SOUND AND THE AIR BAG LIGHT WENT ON AND ALL COMPONENTS ON STEERING WHEEL STOPPED WORKING. THE HORN DOES NOT WORK EITHER. I BROUGHT CAR TO VW DEALER THE SAME DAY AND THEY RAN A DIAGNOSTIC TEST AND SAID I NEED A NEW CLOCKSPRING. I HAVE HEARD MANY PASSATS HAVE THIS ISSUE BUT MY CARS VIN WAS NOT ON THE RECALL LIST. IT'S A SAFETY HAZARD. NOW I HAVE A CAR WITH A BROKEN CLOCKSPRING. AMONGST MANY OTHER VW OWNERS. PLEASE HELP US

Mileage: 40,000

Jan 15, 2018

TAKATA RECALL I RECEIVED A NOTICE ABOUT THE RECALL LAST YEAR AND CONTACTED THE NEAREST VW DEALERSHIP IN REDWOOD CITY (HTTP://WWW.BOARDWALKVOLKSWAGEN.COM) ON 12/11/17. THEY TOLD ME THEY'D PUT ME ON A WAITLIST FOR THE REPLACEMENT PARTS. I'VE CALLED EVERY WEEK SINCE THEN TO SEE IF THE PARTS HAVE FINALLY ARRIVED BUT IT'S BEEN OVER A MONTH NOW (1/15/18) AND THERE'S STILL NO UPDATES OR CONCRETE TIMELINE FOR FIXING THE ISSUE.

Dec 29, 2017

I HAVE A 2014 VW PASSAT-CAR WENT IN FOR A RECALL FOR AIRBAGS. (VW IS SAYING THAT IT IS NOT TAKATA RECALL) AT THE TIME MY CAR WAS TAKEN IN, THERE WERE NO PROBLEMS WITH IT. HAD THE RECALL COMPLETED AND MAYBE WEEKS LATER MY CLOCK SPRING GOES OUT (TOOK A RIGHT TURN, HEARD A CLICK, AND THE "SEATBELT AIRBAG MALFUNCTION" LIGHT TURNED ON) ALL THE CONTROLS ON MY STEERING WHEEL GO OUT, INCLUDING THE HORN. I TAKE IT IT TO VW IN SCOTTSDALE SHORTLY AFTER THIS HAPPENED AND THEY TOLD ME THAT IT IS NOT RELATED, NOT COVERED, AND THAT MY CAR WAS NOT PART OF THE TAKATA RECALL ..(ON THEIR WEBSITE IT STATES 2012-2014 PASSAT INCLUDED IN THE REACALL) THE SERVICE MANAGER I SPOKE WITH SAID THAT HE HAS NEVER HEARD OF THE CLOCK SPRING GOING OUT ON ITS OWN. LITTLE FISHY HOW NOTHING IS WRONG WITH MY CAR, I GET THE RECALL DONE, AND WEEKS AFTER MY CLOCK SPRING GOES OUT (WHICH IS RELATED TO THE AIRBAG!) AND TOLD ME IT WOULD BE ABOUT $875 TO FIX! MY CAR HAS ONLY 58,000 MILES ON IT.

Mileage: 56,000

Nov 20, 2017 Crash

I HAVE A RECALLED TAKATA AIR BAG IN MY VEHICLKE. I DODGED A DOG IN THE ROAD AND HIT THE GUARD RAIL WHERE IT IS BURIED IN THE GROUND. MY PASSET TRAVELED 15-20 FEET UP THE GAURD RAIL. THE CAR WAS VERY DAMAGED AND MY AIR BAG DID NOT DEPLOY. THE STATE PATROLMAN AND THE TOW TRUCK WERE CONFUSED WHY THE AIRBAG DIDN'T DEPLOY. I WAS IN MOTION ABOUT 75 FT FROM WHERE I TURNED LEFT ONTO THE JHWY 96. THE SPEED LIMIT IS 45MPH. I AS GOING ABOUT 20 MPH. I TURNED FROM A COUNTY STREET ONTO CO 96.

Mileage: 23,890

Oct 24, 2017

STEERING WHEEL CLOCK SPRING DEFECTIVE, DISABLING AIR BAG AND OTHER CONTROLS. VW HAS RECALLED THIS CONDITION ON OTHER US-BUILT 2014 PASSAT MODELS, JUST NOT MINE, SINCE THE RECALL IS VIN-SPECIFIC, AND BY CHANCE, DOESN'T INCLUDE MY PARTICULAR VEHICLE.

Mileage: 34,000

Sep 19, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (VOLKSWAGEN OF NEW PORT RICHY IN NEW PORT RICHY, FL 866-753-0856) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Sep 1, 2017

TAKATA RECALL .LIKE 6 MONTHS AGO WAS GHANGE OIL ON DEALER,AND WAS ASK ABOUT TRADE IN MY CAR BUT THEY GIVE ME A SMALL PRICE BECAUSE MY CAR HAS RECALL !!!THEY DID NOT PROPOUSE ME NOTHING TO FIX OR CHGANGE OR DO MY PROBLEM!!I HAVE TWO KIDS IM WORRY ABOUT MY SAFETY PLEASE HELP ME!!!!!!!!!!!!!!!!!!!

Mileage: 20,000

Aug 29, 2017

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. UPON STARTING THE VEHICLE, THE AIR BAG INDICATOR ILLUMINATED AND THE HORN FAILED TO SOUND. ON OTHER OCCASIONS, THE STEERING WHEEL CLICKED WHEN TURNED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS ALSO TAKEN TO SAVANNAH VOLKSWAGEN (50 EISENHOWER DR, SAVANNAH, GA 31406) WHERE THE DIAGNOSIS WAS CONFIRMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

Aug 29, 2017

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. UPON STARTING THE VEHICLE, THE AIR BAG INDICATOR ILLUMINATED AND THE HORN FAILED TO SOUND. ON OTHER OCCASIONS, THE STEERING WHEEL CLICKED WHEN TURNED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS ALSO TAKEN TO SAVANNAH VOLKSWAGEN (50 EISENHOWER DR, SAVANNAH, GA 31406) WHERE THE DIAGNOSIS WAS CONFIRMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

Aug 15, 2017

TAKATA RECALL. I RECEIVED A RECALL FROM VW FOR THE TAKATA AIRBAG. IN THE DESCRIPTION, ON CARS.COM, IT SAYS "IN THE AFFECTED VEHICLES, DEBRIS MAY CONTAMINATE THE AIR BAG CLOCK SPRING, A SPIRAL WOUND, FLAT CABLE THAT KEEPS THE AIR BAG POWERED WHILE THE STEERING WHEEL IS BEING TURNED. THIS CONTAMINATION MAY TEAR THE CABLE AND RESULT IN A LOSS OF ELECTRICAL CONNECTION TO THE DRIVER'S FRONTAL AIR BAG. CONSEQUENCE A LOSS OF ELECTRICAL CONNECTION TO THE DRIVER'S FRONTAL AIR BAG WILL PREVENT THE AIR BAG FROM DEPLOYING IN THE EVENT OF A VEHICLE CRASH, INCREASING THE RISK OF INJURY." THIS IS EXACTLY WHAT HAS HAPPENED TO MY VEHICLE. NOTHING ON MY STEERING WHEEL WORKS, NOT EVEN MY HORN. I WENT TO VW, AND THEY REPLACED THE TAKATA AIR BAG, BUT DID NOT REPLACE THE BROKEN CLOCK SPRING BECAUSE THEY SAY MY CAR WAS NOT INCLUDED IN THE RECALL FOR THE CLOCK SPRING. I THINK THIS IS A MAJOR SAFETY CONCERN. I WAS TOLD THAT MY DRIVER SIDE AIRBAG WILL NOT DEPLOY IN THE EVENT OF AN ACCIDENT. ONE OF THE REASONS I PURCHASED THIS CAR WAS FOR THE AIRBAGS AND THE SAFETY FEATURES. HOW IS THERE NOT A RECALL ON MY VEHICLE. IT DID EXACTLY WHAT SAID "MAY HAPPEN."

Mileage: 53,000

Aug 10, 2017

TAKATA RECALL: I CONTACTED VW IN FEBRUARY ABOUT THE RECALL THAT WAS IN EFFECT FOR MY VEHICLE THEY ASSURED ME THAT THEY WOULD GET IT FIXED AS SOON AS THEY COULD. IT'S SIX MONTHS LATER AND I JUST RECEIVED ANOTHER LETTER IN THE MAIL ABOUT THE RECALL AND VW HAS YET TO SOLVE THE ISSUE FOR ME.

Mileage: 75,000

Aug 9, 2017

TAKATA RECALL: I WORK FOR THE U.S. ARMY IN GERMANY. I PURCHASED MY U.S. SPECIFICATION VW PASSAT THROUGH THE MILITARY CAR SALES PROGRAM. WHEN I RECEIVED THE RECALL NOTIFICATION FOR THE AIRBAGS I BOOKED AN APPOINTMENT WITH MY LOCAL VW DEALER TO HAVE THE AIRBAGS REPLACED. WE TOOK THE CAR FOR THE APPOINTMENT AND WAS TOLD BY THE DEALERSHIP THEY COULD NOT REPLACE THE AIRBAGS OF AN AMERICAN SPECIFICATION CAR. I HAD A GERMAN ATTORNEY CALL THE DEALERSHIP TO TRY AND FIND A WAY TO HAVE THE PROBLEM RESOLVED AND WAS ULTIMATELY TOLD IT WAS IMPOSSIBLE. THE WORK AROUND WAS TO HAVE A MEMORANDUM PREPARED WHEN THE TIME COMES TO SHIP THE VEHICLE SAYING THE DEFECTIVE AUTO WILL BE REPAIRED UPON RETURN TO THE U.S.. THE PROBLEM WITH THIS IS MY JOB IS HERE AND I HAVE NO SET DATE TO RETURN TO THE U.S.. MY FAMILY IS FORCED TO DRIVE A VEHICLE WITH AIRBAGS THAT CAN KILL US. I CAN'T TRADE OR SELL THE VEHICLE BECAUSE IT HAS A KNOWN DEFECT THAT I CAN'T GET REPAIRED IN GERMANY. I NEED VW TO FIX THIS PROBLEM. AT THIS POINT I WOULD PREFER THEY TAKE THE CAR BACK. THE VW WEBSITE HAS ONE LITTLE PARAGRAPH DEALING WITH MILITARY MEMBERS AND THE SOLUTION THEY PROVIDE DOES NOT HELP US BECAUSE AGAIN, WE DO NOT HAVE A RETURN DATE. THE 1-800# IS ALWAYS BUSY AND VW GERMANY BELIEVES IT IS QUITE INCAPABLE OF HAVING AN AIRBAG SHIPPED FROM THE U.S. TO REPAIR THE VEHICLE. I DO NOT WANT TO DRIVE THIS VEHICLE ANY LONGER AND WOULD APPRECIATE ASSISTANCE IN GETTING THE CAR RETURNED TO VW. THANK YOU FOR YOUR TIME AND ATTENTION.

Aug 5, 2017

TAKATA RECALL: DEALER UNABLE TO REMEDY THIS SAFETY RECALL.

Mileage: 20,000

Jul 25, 2017

TAKATA RECALLED AIRBAGS NEVER FIXED IN 3 YEARS I HAD MY LEASE SO THEY KNOWINGLY ALLOWED ME TO DRIVE ME AND MY KIDS FOR 3 YEARS IN AN UNSAFE CAR!!! THE TDI DEISEL WAS ALSO AN ISSUE AND HAD ELECTRICAL ISSUES AS WELL.

Jul 20, 2017

AIRBAG CLOCK SPRING BROKE WHILE I WAS DRIVING . WHY WASN'T MY VEHICLE COVERED UNDER RECALL FOR THE AIRBAG CLOCK SPRING RECALL NUMBER 15V483000? OBVIOUSLY MORE VEHICLES ARE AFFECTED. MY AIRBAG AND INSTRUMENT CONTROLS DO NOT WORK NOW DUE TO THIS SAFETY ISSUE.

Jul 19, 2017

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE PLATINUM VOLKSWAGEN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID.

Jul 18, 2017

MY AIRBAG LIGHT IS ON BECAUSE MY AIRBAG CLOCK SPRING HAS TORN, WHICH HAS RESULTED IN A LOSS OF ELECTRICAL CONNECTION TO THE DRIVER'S FRONTAL AIR BAG. THE STEERING WHEEL MAKES A CLICKING NOISE WHEN TURNING AFTER THE AIRBAG LIGHT ILLUMINATED TO INDICATE AN ELECTRICAL FAILURE.

Mileage: 82,000

Jul 18, 2017

TAKATA RECALL. NOTHING HAS HAPPENED AS OF YET. BUT, I HAVE YET TO RECEIVE NOTICE OF A REMEDY FOR THIS RECALL FOR OUR 2015 VW PASSAT.

Jul 17, 2017

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jul 13, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE BURLINGTON VOLKSWAGEN DEALER STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER INFORMED THE CONTACT THAT THE RECALL WAS NOT ACTIVE AT THE MOMENT AND THEY WERE ON THE WAITING LIST FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jul 9, 2017

2014 VOLKSWAGEN PASSAT WAS DIAGNOSED WITH FAILURE OF THE STEERING WHEEL CLOCK SPRING RESULTING IN LOSS OF FUNCTION FOR AIRBAG, HORN, AND STEERING WHEEL CONTROL BUTTONS. AIRBAG LIGHT WAS ILLUMINATED, AND HORN/BUTTONS DID NOT WORK. I TOOK THE VEHICLE IN FOR REPAIR RIGHT AWAY. MY VIN WAS NOT INCLUDED IN THE EXISTING RECALL (VW 69L2, NHTSA 15V-483) EVEN THOUGH MY ISSUE APPEARED TO BE EXACTLY THE SAME CONCERNS AND SYMPTOMS AS DESCRIBED IN THE EXISTING RECALL NOTICE. THE CURRENT RECALL INCLUDES 2014 VOLKSWAGEN PASSAT CARS MANUFACTURED IN THE US, BUT MY VEHICLE WAS EXCLUDED. I HAD THE VEHICLE REPAIRED AT A VOLKSWAGEN DEALERSHIP (MOMENTUM VOLKSWAGEN OF JERSEY VILLAGE, HOUSTON, TX) AT MY COST OF $544.01. DATE OF REPAIR WAS 05-JUL-2017, VEHICLE MILEAGE 80200.

Mileage: 80,200

Jul 3, 2017

TAKATA RECALL I WOULD LIKE TO KNOW WHY STATUS IS STILL 'REMEDY NOT YET AVAILABLE".

Jun 30, 2017

TAMARA RECALL THE RISKS ASSOCIATED WITH THIS RECALL INCLUDE SERIOUS INJURY AND DEATH TO THE PASSENGERS IN THE VEHICLE. I WAS NOTIFIED OF THIS RECALL ON 6/19/17 BY A SERVICEMAN AT A DEALERSHIP. I WAS NOTPREVIOUSLY NOTIFIED BY THE MANUFACTURER. I HAV RECENTLY LEARNED THAT THIS RECALL WAS ISSUED IN 2/2016. I HAVE SINCE MADE THE DECISION TO PURCHASE THIS VEHICLE FROM A LEASE. INFORMATION ABOUT THIS RECALL MAY HAVE IMPACTED MY DECISION TO PURCHASE THE VEHICLE. REGARDLESS, I BELIEVE THE ASSOCIATED RISKS ARE SERIOUS ENOUGH THAT AN OPEN RECALL FOR 17 + MONTHS IS DANGEROUS AND SIMPLY UNACCEPTABLE.

Jun 26, 2017

TAKATA RECALL I RECEIVED A RECALL NOTICE IN THE MAIL MORE THAN A YEAR AGO BUT IN NUMEROUS CALLS TO VW SERVICE THEY SAID THEY DIDN'T HAVE THE PARTS TO FIX MY CAR & THAT IT ISN'T A SAFETY ISSUE IN CALIFORNIA. NOW VW SERVICE DEALERSHIP IN SALINAS SAID THERE IS NO RECALL ON MY CAR EVEN THOUGH WWW.SAFERGOV STILL SHOWS AN INCOMPLETE RECALL. NOW MY HORN STOPPED WORKING,THE AIRBAG LIGHT IS LIT ON THE DASHBOARD AND MY STEERING WHEEL IS MAKING NOISES WHEN I'M STEERING. THIS IS A DANGEROUS SITUATION. I CAN'T HONK AS WARNING AND I DON'T THINK THE AIRBAG WILL DEPLOY AND IF IT DOES IT CAN CAUSE INJURY OR DEATH.

Jun 22, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MECHANICSBURG DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED.

Jun 16, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (DICK HANNAH VOLKSWAGEN LOCATED AT 3500 NE AUTO MALL DR, VANCOUVER, WA 98662; (360) 314-0405) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 800-428-4034 AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Jun 16, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED FOR THE RECALL REMEDY. THE MANUFACTURER WAS UNABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE AND GAVE AN ESTIMATE OF FALL 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Jun 9, 2017

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE DRIVING 55 MPH, THE HORN FAILED TO WORK AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BOB PENKHUS VOLVO MAZDA VOLKSWAGEN; 1101 MOTOR CITY DR, COLORADO SPRINGS, CO 80905; (719) 473-4100) WHERE IT WAS DIAGNOSED THAT THE AIR BAG CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AT 800-822-8987 AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL AND THE CONTACT HAD TO PAY FOR THE REPAIR. THE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

Jun 8, 2017

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HAWK VOLKSWAGEN IN JULIETT, ILLINOIS) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Jun 5, 2017

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.

May 25, 2017

TAKATA RECALL. IT HAS BEEN OVER A YEAR SINCE THIS RECALL CAME OUT FOR THIS PASSAT. WHEN WILL THIS AIRBAG PROBLEM BE FIXED?

May 19, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Apr 28, 2017

TAKATA RECALL ISSUE I HAVE A 2014 VOLKSWAGEN PASSAT WITH A MALFUNCTIONING CLOCK SPRING. THE DEALERSHIPS ARE INFORMING ME THAT MY CAR WAS NOT PART OF THE RECALL. HOWEVER, THIS IS NOT A PART THAT SHOULD BREAK, ESPECIALLY NOT AFTER 30 MONTHS. VOLKSWAGEN HAS FAILED TO RESOLVE THEIR CLOCK SPRING ISSUE. THEY ARE PUTTING MY FAMILIES SAFETY AT RISK, AND HAVE NO CONCERNS WITH RESOLVING THE ISSUE. THIS NEEDS TO BE ESCALATED AS OTHERS SAFETY COULD BE AT RISK.

Mileage: 50,000

Apr 27, 2017

TAKATA AIRBAG

Apr 26, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Apr 21, 2017

TAKATA RECALL I RECEIVED A SAFETY RECALL YESTERDAY IN MY MAIL FOR MY VW PASSAT'S TAKATA AIRBAGS. AFTER READING THE LETTER IT SEEMED PRETTY IMPORTANT THAT I GET THE CHANGE MADE SO I IMMEDIATELY CALLED MY VW DEALERSHIP TO ASK THEM TO REPLACE THE AIRBAG. UPON INFORMING VW OF THE LETTER AND THEM REVIEWING MY VIN NUMBER, THEY TOLD ME THAT THEY DON'T CURRENTLY HAVE REPLACEMENTS IN STOCK AND THEY WERENT SURE WHEN THEY WOULD BE IN. I ASKED THEM TO CALL ME WHEN THEY COME IN AND THEY SAID THEY CANT DO THAT AND FOR ME TO JUST CALL BACK IN A WEEK TO SEE IF THEY'VE COME IN. SHOCKED, I ASKED THE PERSON AM I JUST SUPPOSED TO RIDE AROUND PRAYING AND GAMBLING THAT I DON'T GET HIT OR HIT SOMETHING SO THAT MY AIRBAG DOESNT GO OFF AND HARM ME? TO WHICH THE PERSON TOLD ME, THE AIRBAGS WORK FINE ITS ONLY A RECALL BECAUSE THEY WANT TO MAKE SURE THERE ARE NO ISSUES. IM SORRY BUT THAT IS NOT SAFE AND OR ACCURATE. SO IN THE MEANTIME, IM RIDING AROUND WITH AN AIRBAG THAT HAS A RECALL AND HAS THE POTENTIAL TO GO OFF AND METAL FRAGMENTS COULD COME THROUGH THE BAG WHICH MAY RESULT IN SERIOUS INJURY OR DEATH TO ME AND ANY OCCUPANTS (USUALLY MY TWO KIDS). IS IT ME OR IS SOMETHING REALLY WRONG WITH THIS? I NEED TO KNOW HOW URGENT THIS IS TO GET REPLACED AND GET THIS DONE IMMEDIATELY.

Apr 20, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Apr 19, 2017

TL* TAKATA RECALL. THE CONTACT LEASED A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Apr 19, 2017

TAKATA RECALL DEALER NORTHPARK VOKSWAGEN OF SAN ANTONIO 210-581-1000 IS UNABLE TO MAKE REPAIRS DUE TO UNAVAILABILITY OF PARTS . I HAVE CONTACTED THEMSERVERAL TIMES REGARDING THIS AND THEY STILL DONT HAVE THE PARTS ..

Apr 19, 2017

I WAS TURNING MY STEERING WHEEL TO PARK AND HEARD A NOISE IN THE STEERING WHEEL THAT SOUNDED LIKE A WIRE STRETCHING. AIR BAG LIGHT CAME ON DASHBOARD. VEHICLE TAKEN TO VW DEALER. DEALER STATES 'AIRBAG CLOCK SPRING' BROKEN. A NHTSA RECALL EXISTS FOR 2014 VW PASSAT, YET MY VEHICLE IS NOT INCLUDED IN IT? NHTSA WEBSITE STATES RECALL CLOSED, YET MY 2014 PASSAT HAS A DEFECTIVE CLOCKSPRING. HOW CAN THIS BE? DEALER NOW WANTS $700 TO REPAIR AND MY LIFE IS IN DANGER. PLEASE REOPEN THIS RECALL OF THE 2014 VW CLOCKSPRING ISSUE SINCE IT IS NOT COMPLETE AND IS PUTTING LIVES AT RISK.

Mileage: 40,000

Apr 17, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Apr 11, 2017

TAKATA RECALL- I HAVE CONTINUALLY REQUESTED A FIX AND MORE INFORMATION WITH NO RESPONSE. RECALL HAS NOT BEEN ADDRESSED.

Apr 10, 2017

2014 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE AIRBAG RECALL. UPDATED 04/10/2017*JS

Apr 6, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Mar 29, 2017

I RECEIVED A RECALL NOTICE FOR THE TAKATA SDI DRIVER FRONTAL AIRBAG IN APRIL 2016. I HAVE BEEN IN CONTACT WITH VOLKSWAGON SEVERAL TIMES OVER THE LAST YEAR AND AM ALWAYS TOLD THAT THE PARTS ARE NOT AVAILABLE. THE INFORMATION ON YOUR WEBSITE INDICATES THE SERIOUSNESS OF THE DEFECT AND AM CONCERNED ABOUT MY SAFETY SHOULD I HAVE A CAR ACCIDENT. I UNDERSTAND THE RECALL IS MASSIVE, AS I UNDERSTAND THE PROBLEM IS IF THE AIRBAG DEFLATES IT COULD CAUSE SERIOUS INJURY OR DEATH. I AM FILING THIS COMPLAINT AS I THINK A YEAR OF WAITING IS IN EXCESS AND SHOULD HAVE SOME URGENCY PLACE ON HAVE THE ISSUED RESOLVED.

Mar 27, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Mar 27, 2017

I WAS NOTIFIED OF THE RECALL ON MY VEHICLE IN FEBRUARY 2016 AND I HAVE TRIED MULTIPLE TIMES SINCE THEN, SINCE THE FIRST WEEK I RECEIVED THE NOTIFICATION, TO HAVE THIS REPAIRED. I WAS TOLD BY THREE DIFFERENT DEALERS THAT THEY DIDN'T HAVE THE PARTS. I CONTACTED VOLKSWAGEN USA HEADQUARTERS AND WAS TOLD THAT NO PARTS ARE AVAILABLE. I FILED A COMPLAINT WITH VOLKSWAGEN BUT THAT WENT NOWHERE. MY COMPLAINT WAS "NOTED". I ASKED LOCAL DEALERSHIPS AS WELL AS VOLKSWAGEN USA FOR A LOANER VEHICLE UNTIL THEY CAN FIX MY RECALLED AIRBAG(S) AND I WAS TOLD THEY DON'T DO THAT. I ALSO FILED A BETTER BUSINESS BUREAU COMPLAINT ON 8/1/16 AND THAT WAS DROPPED. WHEN VOLKSWAGEN RESPONDED TO MY BBB COMPLAINT, THE RESPONSE WAS THAT THEY HAVE REVIEWED THE SERVICE HISTORY ON MY VEHICLE AND THERE IS NOTHING THAT REQUIRES ATTENTION AT THIS TIME. I HAVE TRIED TO GO BACK TO LOCATE MY COMPLAINT AND THE RESPONSE I RECEIVED, BUT THE LINK IN MY EMAIL SAYS IT IS NO LONGER VALID. THE CUSTOMER REP AT VOLKSWAGEN HEADQUARTERS THAT I SPOKE TO TOLD ME NOT TO WORRY ABOUT THE AIRBAG BECAUSE NO ONE IN CALIFORNIA HAS BEEN INJURED FROM THE FAULTY AIRBAGS. I DON'T WANT TO BE THE TEST DUMMY WHEN THE AIRBAG ON MY CAR FAILS. I DON'T CARE THAT NO ONE ELSE IN CALIFORNIA HAS BEEN INJURED BY A VW AIRBAG. WHAT IF I AM THE FIRST? THE FACT IS IT IS RECALLED FOR BEING A DEADLY SAFETY HAZARD AND VW HAS DONE NOTHING TO FIX IT OR OFFER A SAFE SOLUTION IN THE MEAN TIME. IF THEY CAN'T REPLACE IT BECAUSE PARTS ARE NOT AVAILABLE, THEN THEY SHOULD BE OFFERING ME THE SAFE SOLUTION OF A RENTAL OR A LOANER.

Mar 21, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PARTS NEEDED FOR REPAIRS WERE NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REPAIRS. THE DEALER AND MANUFACTURER WERE CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER DENIED THE BUY BACK REQUEST AND REFUSED TO PROVIDE A LOANER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mar 20, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE CLOCK SPRING SWITCH FAILED AND CAUSED THE AIR BAG WARNING INDICATOR TO ILLUMINATE. THE CONTACT STATED THAT SEVERAL ELECTRICAL FEATURES ON THE STEERING WHEEL WERE NO LONGER OPERATIONAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Mileage: 40,000

Mar 20, 2017

TAKATA RECALL I HAVE A BAD AIR BAG ON DRIVERS SIDE.I CANNOT GET IT FIXED NO ONE HAS THE PARTS.I HAVE BEEN WAITING SINCE 4/2016. MY LIFE IS IN DANGER DAILY LIKE PLAYING RUSSIAN RULLETTE. I NEED THIS FIXED.ISNT ANYONE HELD ACCOUNTABLE FOR THIS?

Mar 17, 2017

IT HAS BEEN OVER A YEAR SINCE THE RECALL WAS ISSUED, AND I HAVE BEEN UNABLE TO GET VW TO REPAIR MY VEHICLE. I HAVE CONTACTED MULTIPLE DEALERSHIPS. THEY ALL SAY THEY DON'T HAVE PARTS AND THEY HAVE NO IDEA WHEN THEY WILL EVER GET PARTS. MY VEHICLE IS CURRENTLY UNSAFE TO DRIVE BUT I HAVE NO WAY OF FIXING IT. I HAVE TALKED TO LOCAL VW DEALERSHIPS AND THE MAIN VW AMERICA OFFICE. THEY ARE UNWILLING TO PROVIDE A LOANER OR REPLACEMENT VEHICLE.

Mar 16, 2017

TL* TAKATA RECALL. THE CONTACT LEASED A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE DEALER MADE NO MENTION THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE CONTACT WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD SUPPLY THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Mar 14, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mar 14, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT....UPDATED 05/17/17 *BF THE CONSUMER STATED THE AIRBAG WAS REPLACED IN APRIL OF 2017. UPDATED 08/15/2017*JS

Mar 13, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE LESSOR INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT WAS CONCERNED THAT THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE DEALER AND MANUFACTURER WERE UNAWARE OF WHEN THE PART WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Mar 10, 2017

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Mar 8, 2017

TAKATA RECALL - I HAVE RECEIVED THE NOTICE BUT IT HAS YET TO BE REMEDIED. I HAVE NOT YET RECEIVED A REPLACEMENT.

Mar 3, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000(AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER STATED FOR MONTHS THAT THEY WOULD CALL THE CONTACT WHEN THE PART BECAME AVAILABLE, BUT THE CONTACT DID NOT RECEIVE A FOLLOW-UP CALL. THE INTERIM RECALL NOTICE DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Feb 28, 2017

TAKATA RECALL. MORE THAN ONE YEAR SINCE THE RECALL. I LEASED THE CAR FROM VOLKSWAGEN, REQUESTED A RETURN/REFUND - OR AT LEAST CANCEL THE LEASE. NO RESPONSE.

Feb 27, 2017

TAKATA RECALL - MY AUTOMOBILE HAS BEEN RECALLED FOR OVER A YEAR. AFTER APPROXIMATELY 1 YEAR OF THE NHTSA WEBSITE INDICATING THAT THE REPAIR PART WAS NOT AVAILABLE FOR MY VEHICLE, I DISCOVERED TODAY ON THE WEBSITE THAT THE PART IS FINALLY AVAILABLE FOR MY VEHICLE. UPON CONTACTING MY LOCAL VW DEALERSHIP, I WAS NOTIFIED THAT THE PART IS IN STOCK; HOWEVER, VW HAS PLACED ME IN "GROUP 6" AND THAT NOTWITHSTANDING THE PART BEING AVAILABLE FOR MY VEHICLE ON THE NHTSA WEBSITE, VW HAS INSTRUCTED THE DEALERSHIP TO ONLY REPAIR CARS IN GROUPS 1 THROUGH 4. I WAS TOLD THAT I MUST WAIT UNTIL AT LEAST SEPTEMBER, 2017, FOR THE PART TO BECOME AVAILABLE, WHICH WILL BE APPROXIMATELY 19 MONTHS SINCE THE INITIAL RECALL. IT IS UNACCEPTABLE THAT I HAVE BEEN DRIVING AN UNSAFE VEHICLE FOR SUCH A LENGTHY PERIOD OF TIME, AND NOW THAT THE PART IS AVAILABLE TO FIX MY VEHICLE, I AM NOT ALLOWED TO OBTAIN THE FIX.

Feb 22, 2017

THERE WAS A RECALL WARNING. I CHECKED THE WEBSITE AND IT SAID THAT MY VEHICLE WAS AFFECTED. FEB 9 2016. BUT I HAVE NEVER HEARD ANYTHING FROM THE MANUFACTURE ABOUT REMEDYING THE SITUATION.

Mileage: 16,000

Feb 22, 2017

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Feb 18, 2017

TAKATA INFLATORS I FOUND OUT TODAY AT THE VW DEALERSHIP WHERE I LEASED MY CAR THAT MY VEHICLE IS UNDER RECALL FOR TAKATA AIRBAGS. I HAVE A MONTH LEFT ON MY LEASE, AND I WAS GOING TO PURCHASE THE CAR. THE SALESMAN TOLD ME THAT " THERE ISN'T A FIX YET". WHAT DOES THAT MEAN? VW NEVER NOTIFIED ME OF THE RECALL. I AM VERY CONCERNED BECAUSE IT IS THE DRIVER'S SIDE AIRBAG IN QUESTION. I AM ON THE INTERSTATES EVERY WEEK AS I AM IN SALES. WHAT RECOURSE DO I HAVE EXCEPT NOT BUY THE VEHICLE.

Mileage: 32,000

Feb 16, 2017

I FEAR OF DRIVING THE CAR,

Feb 14, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Feb 10, 2017

MY VW APPEARS ON THE LIST OF BAD AIRBAGS YET WE HAVE NOT BEEN CONTACTED BY VW.

Feb 10, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Feb 6, 2017

TAKATA RECALL VW HAS FAILED TO INFORM ME OF THE VERY DANGEROUS TAKATA RECALL WHICH INVOLVES FAULTY AIRBAGS ON THE DRIVER AND PASSENGER SIDE. I DO NOT FEEL SAFE DRIVING MY VEHICLE.

Feb 2, 2017

TAKATA RECALL. MY CAR WAS IMPACTED BY THE 2/9/16 RECALL OF TAKATA AIRBAGS. WE RECEIVED A NOTICE FROM VW LAST MARCH. THE DEALER HAS REFUSED TO RETURN CALLS, PROVIDE A REPAIR DATE, OFFER A LOANER CAR UNTIL THE REPAIR COULD BE MADE, THEY ARE ALSO REFUSING TO REPLACE OR REFUND FAIR MARKET VALUE OF THE CAR. MY TEENAGE DAUGHTER IS DRIVING A CAR THAT COULD KILL HER AND NO ONE IS INTERESTED IN HELPING US OR PROVIDING A SOLUTION. AFTER WAITING 12 MONTHS FOR ANY PLAN OF ACTION FROM VW WE ARE REQUESTING HELP FROM THE NHTSA. *TR

Feb 2, 2017

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN THE SUMMER OF 2016. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE FAILURE MILEAGE WAS 19,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 19,000

Feb 2, 2017

TAKATA RECALL

Feb 1, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) FOR THE FRONT PASSENGER SIDE AIR BAG INFLATOR. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR

Jan 31, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT WAS NOTIFIED OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE DEALER STATED THAT THE VEHICLE COULD NOT BE TRADED-IN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jan 31, 2017

I HAVE NEVER RECEIVED A RECALL NOTICE FROM THE STATE OF TEXAS OR VOLKSWAGON CONCERNING THE DRIVER TAKATA AIRBAG RECALL. I DISCOVERED THE RECALL BY RESEARCHING ONLINE. I CALLED VOLKSWAGON OF AMERICA AT 1-800-822-8987. CASE # 170074388. THEY CONFIRMED THAT THE TAKATA AIRBAG RECALL EXISTS. THE TOOK MY INFORMATION. I ASKED FOR A REMEDY. THE RECALL FIX IS NOT AVAILABLE. I ASKED FOR MY OTHER LEGAL REMEDIES CONSIDERING THE RECALL HAS BEEN SINCE FEBRUARY 2, 2016. I ASKED FOR THE AIRBAG TO BE DISMANTLED AT THE DEALERSHIP OR TO RECEIVE A RENTAL CAR UNTIL THE REMEDY IS AVAILABLE. A RENTAL/REPLACEMENT VEHICLE WAS DENIED. I DID NOT ASK FOR A REFUND AS YET. I WOULD LIKE ASSISTANCE WITH ASSERTING MY LEGAL RIGHTS TO DRIVE A SAFE VEHICLE. THE PREFERRED REMEDY IS A RENTAL CAR UNTIL THE RECALL FIX IS READY OR A REFUND. BASICALLY VW AMERICA SAID GOOD LUCK- WE WILL CONTACT YOU WHEN THERE IS A FIX.

Jan 27, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jan 26, 2017

TAKATA RECALL. WAS NOTIFIED BY LETTER DATED APRIL 2016 ABOUT THE RECALL. AS OF JANUARY 2017, THERE IS STILL NO RESOLUTION TO THIS RECALL.

Jan 26, 2017

TAKATA RECALL. I RECEIVED NOTICE OF THE TAKATA AIRBAG RECALL IN APRIL OF 2016, BUT THE DEALER SAYS THE PARTS ARE STILL NOT AVAILABLE FOR FIXING THE PROBLEM.

Jan 25, 2017

TAKATA RECALL. APPARENTLY MY CAR HAS HAD THIS RECALL FOR ABOUT A YEAR AND IT REALLY BOTHERS ME THAT VOLKSWAGEN NEVER BOTHERED TO NOTIFY ME. I DO NOT FEEL COMFORTABLE DRIVING THIS CAR, ESPECIALLY WITH MY FAMILY AND I WOULD HAVE REPLACED THIS CAR MONTHS AGO HAD I KNOWN. I THOUGHT THEY HAD 60 DAYS TO NOTIFY US? *TR

Mileage: 17,000

Jan 19, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jan 18, 2017

TAKATA AIRBAG RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE

Jan 17, 2017

TL* TAKATA RECALL. THE CONTACT LEASED A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jan 17, 2017

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A RECALL NOTICE FOR THE AIR BAGS, BUT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN AND NHTSA CAMPAIGN NUMBER WERE NOT AVAILABLE. UPDATED 03/07/17*LJ *CN

Jan 14, 2017

TAKATA RECALL - WHEN WILL THE AIR BAGS BE REPLACED? I AM DRIVING WITH RECALLED, UNSAFE AIRBAGS AND THERE APPEARS TO BE ABSOLUTELY NO PLAN FOR REPLACING THEM.

Jan 13, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE...UPDATED 03/08/17 *BF *CN

Jan 12, 2017

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.

Jan 11, 2017

TAKATA RECALL >>>>>> THIS NEEDS TO BE TAKEN CARE OF.. SAFETY!!!!!!! IT'S MY EVERYDAY CAR.... AND AM GETTING NO HELP FROM DEALER ABOUT THIS!!!!

Jan 10, 2017

TAKATA RECALL. I HAVE SUBMITTED A REQUEST TO THE DEALER THAT I PURCHASED THE VEHICLE FROM REQUESTING AN UPDATE FOR THE DRIVER SIDE AIR BAG REPAIR. TO DATE I HAVE NOT RECEIVED A REPLY. THE DEALER IS SERRAMONTE VOLKSWAGEN, 711 SERRAMONTE BLVD., COLMA, CA 94014. I PURCHASED THE VEHICLE NEW IN FEBRUARY 2014 AND RECEIVED SAFETY RECALL 69M9 IN APRIL 2016 FROM VOLKSWAGEN OF AMERICA, INC., 3800 HAMLIN ROAD, AUBURN HILLS, MI 48326. I WOULD LIKE TO KNOW WHEN I CAN EXPECT THIS RECALL TO BE ADDRESSED.

Mileage: 20,150

Jan 6, 2017

TAKATA RECALL: THE CAR IS UNSAFE TO DRIVE BECAUSE OF THE AIRBAG CONSTITUTES A LETHAL THREAT. THE VALUE OF THIS VEHICLE HAS OF COURSE PLUMMETED AS A RESULT, MAKING TRADING IT IN ECONOMICALLY IMPOSSIBLE. THE RECALL IS MORE THAN A YEAR OLD, AND THERE IS NO REMEDY IN SIGHT. VW SEEMS TO BE SIDESTEPPING RESPONSIBILITY HERE, AND TELLING CUSTOMERS "DON'T BLAME US--BLAME TAKATA." BUT TAKATA WAS VW'S SPECIFIC OEM!

Jan 4, 2017

TAKATA RECALL-THE RECALL ON MY CAR HAS BEEN OUT SINCE FEBRUARY OF LAST YEAR, ALMOST A YEAR NOW. ACCORDING TO VOLKSWAGEN, THEY DO NOT YET HAVE A REMEDY AVAILABLE. THIS IS A SERIOUS ISSUE INVOLVING MY SAFETY AND IT NEEDS TO BE FIXED. *TR

Jan 3, 2017

TAKATA RECALL JUST READ THAT IT MAY TAKE OVER 3 MORE YEARS FOR THE FIX OF THE AIRBAGS. I PLANNED TO TRADE THIS VEHICLE FOR ANOTHER ONE. NOW WAITING 3 YEARS FOR A FIX WILL LOWER THE VALUE OF MY CAR. IS THERE A SOONER TIME FRAME THEN 3 ADDITIONAL YEARS.

Jan 3, 2017 Crash

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 30 MPH, THE DRIVER LOST CONTROL OF THE STEERING WHEEL AND CRASHED INTO A PARKED VEHICLE. DURING THE CRASH, THE FRONT END SUSTAINED SIGNIFICANT DAMAGE. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED A HEAD INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 20,000.

Mileage: 20,000

Jan 2, 2017 Crash

WHEN I GOT PASSAT SE I DID RESEARCH AND I THOUGHT IT WAS A SAFE CAR. MY FIRST PRIORITY TO LEASE A CAR WAS SAFETY. ON APRIL 2016 I GOT A LETTER FROM VW THAT AIRBAG ON FRONT IS NOT SAFE AND IT MAY CAUSES SERIOUS INJURY OR DEATH. IT BEEN ALMOST 10 MONTHS AND STILL THERE IS NO WORDS ON WHEN IT WILL BE FIX. WHAT IS GOING TO HAPPEN IF I GET IN ACCIDENT AND DIE? WHO WOULD FULFILL MY PLACE FOR MY KIDS? I WANT TO CHANGE THE CAR OR HAVE VW BUY MY CAR BACK. I WANT TO LIVE WITH MY FAMILY NOT DIE. THIS IS A SERIOUS SAFETY ISSUE AND NEEDS TO BE FIXED RIGHT AWAY. I GOT IN ACCIDENTAND THE FRONT AIRBAG DID NOT OPEN UP

Mileage: 20,000

Dec 30, 2016

AIR BAG DEFECTIVE, DEALERSHIP WON'T EVEN TAKE VEHICLE IN TRADE. VEHICLE SIGNIFICANTLY UNDER VALUED DUE TO THIS DEFECT. NO RESOLUTION GIVEN??

Dec 27, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Dec 22, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/31/2017*CT UPDATED 03/08/17.*JB

Dec 22, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Dec 20, 2016

TAKATA RECALL: THIS RECALL HAS BEEN OPEN FOR A LONG TIME WITH NO REMEDY IN SIGHT, I AM FILING A COMPLAINT BECAUSE THIS IS UNSAFE AND I DO NOT FEEL COMFORTABLE DRIVING MY CAR. *TR

Dec 16, 2016

TAKATA RECALL VOLKSWAGEN WILL NOT FIX THE AIRBAG OF THE CAR, HELP FIND A REMEDY OR GIVE A DATE TO FIX IT. MY WIFE IS PREGNANT AND HAS TO DRIVE A CAR WITH AN AIRBAG THAT HAS POTENTIALLY BEEN TRANSFORMED INTO A BOMB AFTER IT HAS BEEN SUBJECTED TO THE FLORIDA HEAT.

Mileage: 11,000

Dec 13, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Dec 12, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Dec 12, 2016

TAKATA RECALL NO SOLUTION TO REMEDY THE POSSIBILITY OF KILLING MY CHILD IN A CRASH. WE CANNOT DRIVE THE CAR WITH OUR CHILD FULL KNOWING OF WHAT COULD HAPPEN. VW HAS DONE NOTHING. AND NOTHING IN SIGHT. WE ARE VERY UPSET THERE ARE NO ANSWERS. WE KNEW OF THE RECALL SINCE 6/16. WE JUST TOOK CAR IN FOR A SERVICE AND LEARNED THE SEVERITY OF IT ALL. WE DECIDED WE WANT OUT OF THE CAR. THE VW DEALER WE BOUGHT THE CAR FROM WOULD NOT OFFER US ANYTHING BUT AUCTION PRICE FOR OUR CAR AS THEY CANNOT EVEN RESELL IT!! WE CANNOT AFFORD TO BUY A NEW CAR WITH NEGATIVE EQUITY ON A CAR THAT HAS BEEN RECALLED BUT THEY CAN'T FIX IT!! WE ARE VERY VERY UPSET AND NOW WE ARE PLAYING RUSSIAN ROULETTE WITH OUR LIVES. WE BOUGHT THE CAR FOR ITS SAFETY RATING AND NOW IT'S POTENTIALLY THE CARS SAFETY FEATURES THAT COULD KILL MY FAMILY. TAKATA AND VW NEED TO FIGURE THIS OUT AND NOW!!!

Dec 10, 2016

TAKATA RECALL. THIS RECALL IS FAR TOO SLOW. IT IS A DANGEROUS SAFETY ITEM, AND IT IS MORE THAN A YEAR THAT THIS PROBLEM HAS BEEN WELL KNOW. NHTSA MUST COMPEL TAKATA AND THE CAR MANUFACTURERS TO INCREASE PRODUCTION OR OUTSOURCING OF THE DEFECTIVE PARTS. THERE IS NO DOUBT THAT PRODUCTION COULD HAVE BEEN INCREASED LONG AGO IF THE PARTS WERE BEING SOLD AT A PROFIT. THIS IS SHAMEFUL ON THE PART OF NHTSA, TAKATA AND THE AUTOMOBILE MANUFACTURERS.

Dec 9, 2016

RECALL HAS BEEN IN EFFECT SINCE FEBRUARY 2016 AND DEALER STILL HAS NO IDEA WHEN VW WILL SUPPLY REPLACEMENTS. THIS HAS LEAD TO US HAVING TO DRIVE AN UNSAFE VEHICLE FOR LAST 10 MONTHS. WHEN WILL A FIX BE COMING. *TR

Dec 9, 2016

VOLKSWAGEN STILL IS NOT ABLE TO PROVIDE ANY TIMING OR PLAN FOR WHEN THEY CAN REPLACE THE DANGEROUS AIRBAG THAT I SIT BEHIND FOR 500 MILES EVERY WEEK.

Dec 7, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN FEBRUARY AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/07/17*LJ *CN

Dec 5, 2016

"TAKATA RECALL" AS THE TAKATA RECALL HAS BEEN ONGOING FOR SOMETIME, MY FAMILY CAR WAS OFFICIALLY RECALLED IN FEBRUARY OF 2016 - WITH THE RESULTS OF AIRBAG RUPTURE BEING "SERIOUS INJURY OR DEATH". TO DATE (DEC. 16) THERE IS NOT A REMEDY TO THIS RECALL. I HAVE BEEN TOLD BY MY LOCAL DEALERSHIP AS WELL AS VW CORPORATE, THAT THEY ARE WORKING ON A SOLUTION, BUT ARE NOT OFFERING ANY FORM OF ALTERNATE VEHICLE OR COMPENSATION/PAYMENT RELIEF. UNFORTUNATELY, I DO NOT HAVE A CHOICE BUT TO CONTINUE USING THIS VEHICLE IN HOPES THAT WE DO NOT HAVE AN ACCIDENT OR A SUDDEN RUPTURE OF THE BAG. I HAVE ALSO LOOKED AT THE POSSIBILITY OF TRADING MY VEHICLE IN FOR A DIFFERENT VEHICLE, BUT I HAVE BEEN TOLD THAT THE DEALERSHIP CANNOT SELL MY VEHICLE WITH OPEN RECALL, SO THEY ARE NOT WILLING TO TAKE IT IN ON TRADE. ALSO, WHILE DEALERS OF OTHER MAKES HAVE BEEN WILLING TO TAKE THE TRADE, THE VALUE DUE TO RECALL HAS DECREASED SUBSTANTIALLY TO THE POINT WHERE I WOULD HAVE TO PAY AN OUTRAGEOUS AMOUNT TO GET INTO ANOTHER VEHICLE. VW NEEDS TO STAND BEHIND THE VEHICLES AND COME UP WITH A SAFE ALTERNATIVE FOR THEIR CUSTOMERS.

Dec 5, 2016

TAKATA RECALL: WHEN I WAS FIRST NOTIFIED OF THE RECALL AROUND THE BEGINNING OF THE YEAR, I MADE AN APPOINTMENT TO HAVE THE RECALL FIXEDA FEW MONTHS LATER. WHEN I ARRIVED, NOBODY BOTHERED TO INFORM ME THE PART WAS NOT AVAILABLE. THIS WAS MAYBE IN MAY. RECENTLY, I CALLED VW OF AMERICA ABOUT THE SAFETY CONCERN. THEY SAID THEY WOULD NOT BUY THE CAR BACK FROM ME OR SWAP IT OUT FOR ANOTHER CAR BUT GAVE NO EXPLANATION. WHEN I CALLED CHERRY HILL VOLKSWAGEN TO ASK WHY, IF THE CAR WAS SO SAFE THEY WOULD NOT BUY IT BACK FROM ME, THE SALESPERSON WAS RUDE TO ME AND CLAIMED I KNEW WHAT I WAS GETTING INTO WHEN I BOUGHT THE CAR. I AM NOT SURE WHAT THAT MEANS AS I WAS UNAWARE OF THE RECALL. I DO NOT FEEL SAFE DRIVING MY CHILDREN AROUND IN THIS CAR. *TR

Dec 1, 2016

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 29, 2016

TAKATA RECALL

Mileage: 45,000

Nov 21, 2016

AIRBAG LIGHT CAME ON WHILE TURNING THE STEERING WHEEL. I LOOKED UP A SIMILAR ISSUE ON NHTSA WEBSITE (15V483000 CAMPAIGN) WITH A STEERING WHEEL CLOCK SPRING ISSUE FOR MULTIPLE VW VEHICLES. IT LISTED 'SOME' 2014 PASSAT'S AS BEING AFFECTED. I TOOK IT TO THE DEALER WHO STATED THAT MY VIN WAS NOT LISTED AS BEING EFFECTED, HOWEVER IT HAS TO GIVEN IT IS THE SAME MAKE/MODEL AS THIS NHTSA CAMPAIGN. PLEASE CONSIDER REVIEWING AND EXPANDING THIS RECALL. VEHICLE IS LESS THAN 3 YEARS OLD AND IT IS CLEARLY THE SAME ISSUE.

Mileage: 60,000

Nov 15, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 10, 2016

WHEN WILL THE AIR BAG BE FIXED FROM VOLKSWAGEN.. NO WORD .. DO NOT FEEL COMFORTABLE KNOWING THIS ISSUE HAS NOT BEEN RESOLVED..

Nov 10, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 8, 2016

2014 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DRIVER FRONTAL AIRBAG RECALL. *SMD

Nov 8, 2016

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 7, 2016

TAKATA AIR BAG RECALL WE WERE INFORMED ON MAY 20, 2016 ABOUT THE KNOWN RECALL FOR THE TAKATA AIRBAG FOR OUR CAR BY OUR SERVICE TECHNICIAN AT THE VOLKSWAGEN DEALERSHIP. IT IS NOVEMBER 6, 2016 AND WE HAVE HEARD NOTHING FROM THE MANUFACTURER OR THE DEALERSHIP REGARDING THE SOLUTION TO THE PROBLEM

Mileage: 20,000

Nov 7, 2016

I WAS OFFERED TO RETURN MY CAR FROM A LEASE WITH 7 MONTHS LEFT, THROUGH THE VW EARLY BUYBACK PROMOTION. THIS IS WHEN I WAS TOLD THAT MY VEHICLE WAS SUBJECT TO A DANGEROUS RECALL, WHICH COULD CAUSE DEATH, AND THAT NO FIX WAS AVAILABLE FOR IT AT THIS TIME. I AM EXTREMELY UPSET ABOUT THIS REPORT AND VW BRUSHED MY COMPLAINT BY SAYING THAT I ONLY HAD 7 MONTHS LEFT TO PAY AND I COULD RETURN THE VEHICLE. I FEEL THIS IS UNACCEPTABLE RESPONSE AND AM NOT COMFORTABLE WITH DRIVING CAR ANYMORE.

Mileage: 16,500

Nov 6, 2016

TAKATA RECALL. !!!!!!! WORRIED ABOUT DRIVING THE CAR NOW AND I CAN'T EVEN SELL IT TO GET ANOTHER CAR. THIS IS DEPRIVING ME OF USE OF MY PROPERTY. WE OWNERS OF CARS EFFECTED DESERVE MUCH MORE THAN REPLACING PARTS.

Nov 5, 2016 Crash

TAKATA RECALL: VW TRAVELING IN RIGHT MOST LANE OF 4 LANE CITY STREET WHEN VEHICLE IN OPPOSING LANE MADE AN ILLEGAL LEFT ON TURN IN FRONT OF THE VEHICLE TO THE LEFT OF VW. VW IMPACTED TURNING VEHICLE IN MIDDLE OF PASSENGER SIDE. ACCIDENT REPORT ATTACHED. DEPLOYMENT OF DRIVER/STEERING WHEEL AIRBAG RESULTED IN SEVER GASH TO DRIVER'S LEFT HAND - PHOTOS ATTACHED.

Mileage: 8,600

Nov 4, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 3, 2016 Crash

WAS NOT AWARE OF MY VEHICLE VIN RECALL TILL I READ ON NEWS ABOUT VOLKSWAGEN, THEN I CHECKED MY VIN ONLINE AND NOTICED IT WAS DUE FOR RECALL I M SHOCKED THAT I AM UNAWARE AND DRIVING UNSAFE WITH MY FAMILY. *TR

Mileage: 14

Nov 3, 2016

TAKATA RECALL - DEFECTIVE AIR BAG INFLATOR STILL IN VEHICLE 2.5 YEARS AFTER PURCHASE. PUTS AT RISK LIVES OF DRIVER AND PASSENGERS. IMMEDIATE REPLACEMENT NEEDED.

Nov 3, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.....UPDATED 12/05/16 *BF

Nov 2, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 2, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Oct 29, 2016

VOLKSWAGEN DID NOT ISSUE A RENTAL CAR TO ME. I HAVE NO ALTERNATE TRANSPORTATION. I ALSO LIVE IN A HUMID ENVIRONMENT WHERE THE DRIVER'S SIDE AIRBAG IS MORE OF A RISK.

Oct 26, 2016

TAKATA RECALL. I AM A VERY CONCERNED HUSBAND OF A WIFE WHO DRIVES A CAR AFFECTED BY THE TAKATA INFLATOR RECALL. VOLKSWAGEN AG IS TAKING AN UNACCEPTABLE AMOUNT OF TIME FIXING THE RECALL OF AN ITEM THAT CLEARLY IS A LIFE/DEATH RISK. I AM DISGUSTED BY VOLKSWAGEN'S LACK OF URGENCY WITH THE ISSUE. I WANT TO KNOW WHAT MY OPTIONS ARE AS THE LITTLE CONSUMER WHO SPENT HARD-EARNED MONEY TO BUY FROM A MULTI-BILLION DOLLAR CORPORATION.

Oct 26, 2016

TAKATA RECALL - RECALL WAS ISSUED IN FEBRUARY 2016. IT IS NOW OCTOBER 2016 AND VW HAS NOT RELEASE APPROPRIATE SOLUTIONS TO THIS RECALL. I AM EXTREMELY CONCERNED FOR MY SAFETY AND I WOULD LIKE VW TO ISSUE NOTICES FOR A PROPER AIRBAG RECALL SOLUTION IN A QUICK MANNER. CONSUMERS SHOULD NOT HAVE TO WAIT FOR AN EXCESS OF 8 MONTHS FOR A VIABLE SOLUTION.

Oct 25, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Oct 25, 2016

TAKATA RECALL - THE RECALL WAS STARTED IN FEB/MARCH OF 2016, AND VW STILL DOES NOT HAVE A SOLUTION FOR ME TO REPLACE THE DANGEROUS AIRBAGS. I NEED MY AIRBAGS RECALL COMPLETED IN A MORE TIMELY MANNER.

Mileage: 40,000

Oct 24, 2016

TAKATA RECALL - RECALL FEB 2016 OVER 8 MONTHS AGO. I LIVE IN FLORIDA AND UNDERSTAND HIGH HUMIDITY MAKES IT MORE LIKELY. PARTS NOT YET AVAILABLE. WHAT ARE MY OPTIONS? I LEASE THE VEHICLE THROUGH VW.

Oct 21, 2016

I STILL HAVE NOT RECEIVED A NOTICE THAT THE PARTS FOR THE REPAIR ARE AVAILABLE. THEIR WEBSITE STATES THAT THEY DON'T HAVE A FIX YET!!! THIS SHOULD NOT BE TAKING THIS LONG AND AM WORRIED ABOUT DRIVING THE VEHICLE. I HAVE NOT RECEIVED A NOTICE FROM VW ABOUT THIS RECALL EITHER. *TR

Mileage: 22,400

Oct 21, 2016

RECEIVED A LETTER NOTIFYING THAT THERE WAS A RECALL ON MY VEHICLES 2014 PASSET AIRBAGS.

Oct 21, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Oct 18, 2016

TAKATA RECALL. STILL CANNOT GET REMEDY. LEASED CAR, DEALER WON'T TAKE BACK ON TRADE IN, NOW GOING TO COST ME A FORTUNE WHEN I HAVE TO "TURN IT IN" AND LEAVE ME WITH NO CAR. STARTED LOOKING INTO TRADE IN BACK ON 11/25/15, STILL CANNOT TRADE IN OR FIX ALMOST A YEAR LATER.

Oct 12, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.

Oct 12, 2016

CLOCK SPRING IN THE STEERING WHEEL BROKE, NOT COVERED IN THE KNOWN RECALL.

Mileage: 51,000

Oct 10, 2016

I WANT MY CAR FIXED BUT VW CAN NOT TELL ME WHEN

Oct 8, 2016

TAKATA RECALL

Oct 7, 2016

TAKATA RECALL TO WHOM MAY IR CONCERN: I HAVE A VW PASSAT 2014 VIN [XXX]. MY VEHICLE HAS A TAKATA AIRBAG RECALL SINCE 02/09/2016, I HAVE CONTACTED VW DEALERSHIP SEVERAL TIMES ABOUT THIS, AND I GET NO GOOD RESPONSE FROM THEM, THE ONLY THING THEY SAID IS PARTS ARE NOT AVAILABLE YET, PLEASE CALL IN A FEW WEEKS, SO IT'S BEEN A FEW MONTHS AND STILL NO RESPONSE FROM THE DEALER. PLEASE SEE BELOW DESCRIPTION OF THE RECALL AT VW WEBSITE I AM LOOKING FOR HELP, I AM TIRED OF WAITING AND THERE IS NO RESPONSE FROM THE MANUFACTURER, I AM CONCERN ABOUT THE SAFETY OF THE VEHICLE. RECALLS REPAIR NOT YET AVAILABLE. DRIVER FRONTAL AIRBAG TAKATA SDI INFLATORS VW ACTION CODE 69M9 NHTSA RECALL NUMBER 16V078 START DATE 02-09-2016 DESCRIPTION TAKATA HAS REPORTED THAT THE DRIVER FRONTAL AIRBAG INFLATOR COULD POTENTIALLY RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, WHICH MAY RESULT IN SERIOUS INJURY OR DEATH TO VEHICLE OCCUPANTS. REMEDY REPLACE DRIVER AIRBAG INFLATOR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Oct 5, 2016

TAKATA RECALL - SO WHEN WILL THE FIX BE AVAILABLE? IN THE MEANTIME, I AM DRIVING AROUND WITH A BOMB IN MY STEERING WHEEL? CAN WE HAVE THE AIRBAG DISCONNECTED UNTIL THE TAKATA REPAIR IS AVAILABLE? NO AIR BAG WOULD BE BETTER THAN ONE THAT KILLS THE DRIVER.

Oct 4, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Oct 4, 2016

TAKATA RECALL....THERE IS A RECALL ON MY CAR DRIVER SIDE AIR BAG...DEALERSHIP STATES THAT CAR MANUFACTURER HAS NOT MADE PARTS AVAILABLE...THIS RECALL HAS BEEN SINCE EARLY 2016....NO ACCIDENT YET...IF I HAVE ONE I AND MY PASSENGERS WILL PROBABLY BE KILLED..IF THEY WONT FIX TJIS I WANT THEM TO BUY BACK THIS VEHICLE. VEHICLE IS HAZARDOUS TO DRIVE.......

Mileage: 30,000

Oct 4, 2016

"TAKATA RECALL". I AM DRIVING THIS VEHICLE AS I DO NOT HAVE EXTRA CARS LAYING AROUND. MY SON DRIVES THIS CAR. IT IS VERY SCARY TO ME THAT VW HAS HAD NO RECALLS DONE, WHY? OTHER MODELS HAVE HAD SOME CARS REPAIRED. I AM UNSURE OF THE DIFFICULTY WITH VW AND WHY THEY HAVE NOT HAD THEIR DRIVER'S SIDE AIRBAGS FIXED. THERE IS NO TIMELINE ONLY A SUGGESTION TO "DRIVE THE CARE IMPACTED LESS FREQUENTLY". DOES VW OR TAKATA THINK EVERYONE JUST USES A CAR FOR EXTRA OR FUN. IF I HAD THAT KIND OF CAR, A FOR FUN CAR, IT WOULD NOT BE A VW PASSAT. WE BOUGHT THIS CAR BECAUSE IT WAS PRACTICAL AND SAFE. NOW I HAVE TO WORRY IF MY AIRBAG GOES OFF IT COULD KILL MYSELF, MY HUSBAND OR MY SON. I AM FRUSTRATED THAT WE ARE TOLD TO NOT DRIVE THE CAR SO MUCH AND THAT THEY CAN DO NOTHING BUT BY THE WAY... YOU COULD BE KILLED. IT IS STRESSFUL THAT YOU CANNOT SELL THIS CAR TO BE RID OF IT BECAUSE OF THIS RECALL. WHAT CAN YOU DO? WHEN WILL VOLKSWAGEN HAVE A FIX, WHY ARE THEY NOT FIXING ANY AIRBAGS YET? WE WERE NOTIFIED IN APRIL 2016 AND IT IS SIX MONTH LATER WITH NO UPDATE NOTHING.

Oct 3, 2016

A RECALL FOR THE FRONT DRIVER AIRBAG INFLATOR HAS BEEN RECALLED ON MY VEHICLE. THE RECALL WAS POSTED ON FEBRUARY OF 2016 HAS THE MANUFACTURER HAS NOT PROVIDED A REMEDY AS OF NOW. DUE TO THIS I AM NOT ABLE TO OBTAIN A CITY INSPECTION REQUIRED FOR MY VEHICLE WHICH IN TURN I AM NOT ABLE TO WORK. WHEN I PURCHASED THE VEHICLE THE VW DEALER TOLD ME THE RECALL WAS FIXED PRIOR TO ME PURCHASING THE VEHICLE. I AM REQUESTING A REMEDY FOR THIS SAFETY ISSUE IMMEDIATELY OR THE MANUFACTURER TO REPLACE MY VEHICLE THAT IS SAFE FOR ME TO DRIVE.

Sep 30, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE. UPDATED 12/21/16*LJ UPDATED 12/22/16.*JB

Sep 29, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Sep 29, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT AFTER THE VEHICLE WAS TAKEN TO THE DEALER, THE TECHNICIAN INFORMED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT FELT UNSAFE DRIVING THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Sep 29, 2016

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Sep 28, 2016

TAKATA RECALL. THIS VEHICLE IS FOR SALE AT A DEALERSHIP AND THE AIRBAG INFLATOR HAS NOT BEEN REPLACED YET. IT HAS BEEN SEVERAL MONTHS THAT THE DEALERSHIP IS WAITING FOR THE AIRBAG PARTS SO THE DEALER CAN REPLACE THE AIRBAG ON THE DRIVERS SIDE. I WAS INTERESTED IN PURCHASING THE CAR UNTIL I FOUND OUT ABOUT THE TAKATA RECALL AND THE AIRBAG HAS NOT BEEN REPLACED. ACCORDING TO YOUR NHSTA STATEMENT, THE AIRBAG SHOULD BE REPLACED IN A TIMELY MANNER. THE SEATTLE DEALERSHIP IS STILL WAITING TO REPLACE THE AIRBAG WHICH MEANS IT IS NOT BEING REPLACED TIMELY. THEY HAD NO EXPECTED DATE FOR A NEW AIRBAG TO COME IN FOR REPLACEMENT.

Sep 28, 2016

TAKATA RECALL

Sep 26, 2016

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN MAY. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Sep 26, 2016

" TAKATA RECALL" I HAVE BEEN TRYING TO GET THE AIR BAGS IN MY TWO VW'S FOR OVER A YEAR. I AM TOLD THAT NO ONE HAS THESE PARTS. IT IS PUTTING MYSELF AND MY DAUGHTER IN DANGER. WHEN I SPEAK TO THE MANAGER HE ACKNOWLEDGES MY WORRIES BUT MINIMIZES THE RISKS. IF THEY EXPLODE MY DAUGHTER OR I COULD BE KILLED. I DON'T BELIEVE THAT THE RISKS ARE MINIMAL. I DO BELIEVE THAT THERE IS SOMETHING MORE THAT VW CAN DO, OTHER THAN OFFERING TO GIVE ME MORE ON A TRADE IN. WHEN THEY ADMIT THAT MANY OF THE CARS ON THEIR LOTS HAVE THE SAME DANGEROUS PROBLEM. VW, AND I MEAN ALL OF THEIR DEALERSHIPS SHOULD BE VERY CONCERNED THAT THIS"MINIMAL" PROBLEM WILL CAUSE SOMEONES DEATH! INSTEAD OF A CHEAP FIX THEY WILL HAVE A HUGE LAWSUIT WORTH MILLIONS OF DOLLARS. NEVER, EVER BUY A VW!!! I BOUGHT MY VW'S FROM PRESTIGE VOLKSWAGEN MELBOURNE, FLORIDA. THEY SAY THEY CAN NOT HELP ME!

Sep 21, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Sep 19, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Sep 16, 2016

I WAS SENT A SAFETY RECALL NOTICE 69M9 FOR TAKATA SDI DRIVER FRONTAL AIRBAG IN APRIL OF 2016; AS OF 9/16/16 THERE IS NO REMEDY AVAILABLE FOR THIS RECALL. I DRIVE MY CAR EVERYDAY WITH TWO LITTLE CHILDREN. I AM OUTRAGED THAT I HAVE TO HOPE FOR THE BEST. OTHER MANUFACTURERS HAVE MANAGED GET PARTS TO FIX THIS ISSUE ON OTHER VEHICLES. WHY NOT VW?

Sep 15, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Sep 12, 2016

TAKATA RECALL- I RECEIVED A RECALL NOTICE IN APRIL 2016. I WENT TO THE DEALER AT THAT TIME AND WAS TOLD THAT THE PARTS WERE NOT AVAILABLE. I CALLED AGAIN AND WAS TOLD THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL AFTER JULY 11, 2016. I JUST RETURNED FROM THE DEALER, WHERE THEY TOLD ME THAT THEY STILL DO NOT HAVE THE PARTS. THE RECALL NOTICE STATES THAT AN INFLATOR RUPTURE CAN RESULT IN SERIOUS INJURY OR DEATH. THE VOLKSWAGEN DEALER, VOLKSWAGEN OF MURRIETA (CALIFORNIA), REFUSED TO PROVIDE A RENTAL CAR FOR USE UNTIL THE DEFECT IS REPAIRED.

Mileage: 7,425

Sep 1, 2016

TAKATA RECALL - VW STILL DOES NOT HAVE PARTS TO REPLACE THE TAKATA AIRBAGS.

Aug 31, 2016

TAKATA INFLATORS. CAR HAS NO VALUE UNLESS THIS GETS REPAIRED.

Aug 30, 2016

IT HAS BEEN 6 MONTHS AND THERE HAS BEEN NO REPLACEMENT AIRBAG FOR MY VEHICLE. THIS IS A LEASED VEHICLE AND IS CURRENTLY UNSAFE TO DRIVE. I HAVE APPROACHED THE DEALERSHIP AS WELL AS VOLKSWAGEN OF AMERICA. V OF A TOLD ME TO "GO AHEAD AND DRIVE THE CAR". THIS IS UNACCEPTABLE. TAKADA AIRBAGS HAD ISSUES BEFORE 2014, AND THE COMPANY STILL BOUGHT FROM THEM. THEY HAD TO HAVE KNOWLEDGE OF THE PROBLEM. I AM PAYING FOR A VEHICLE THAT I CAN NOT DRIVE

Aug 30, 2016 Crash

TAKATA RECALL - I WANT TO BE ABLE TO EXCHANGE OUT OF MY LEASE WITH VW CREDIT INTO A NEWER 2016 VW THAT IS NOT PART OF THIS RECALL. VW IS DENYING MY REQUEST AND SAYING MY LEASE IS NOT NEGOTIABLE. HOWEVER, ON PAGE 2 UNDER EARLY TERMINATION LIABILITY", IT CLEARLY STATES I AM ABLE TO GET OUT OF MY LEASE IF THERE IS "IRREPARABLE DAMAGE" (THIS IS THE RECALL THAT HAS NO REMEDY} MY 2014 PASSAT WAS HIT ON THE 101 FREEWAY AT 55 MPH AND THANKFULLY I WAS NOT INJURED. AFTER TWO MONTHS IN THE REPAIR SHOP, THEY ALMOST TOTALED IT, BUT DID NOT. THEN, I NOTED THE RECALL AS WELL ON THE 2014 VW> I DO NOT FEEL SAFE DRIVING THIS CAR AND DO NOT WANT TO CONTINUE TO DRIVE IT KNOWING THE NEXT TIME I COULD DIE DUE TO AIRBAG INFLATING. PLEASE ADDRESS THIS WITH VW CREDIT AND GROUP OF AMERICA.

Mileage: 35,000

Aug 22, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 16V171000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Aug 22, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Aug 22, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Aug 19, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Aug 18, 2016

2014 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO BEING UNCOMFORTABLE DRIVING VEHICLE DUE TO PARTS NOT AVAILABLE TO REPAIR AIRBAG RECALL, CONSUMER STATES WANTS TO BE RELEASED WITHOUT PENALTY FROM LEASE AGREEMENT. *SMD

Aug 16, 2016

TL* TAKATA RECALL. THE CONTACT LEASED A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Aug 15, 2016

TAKATA RECALL: WAS NOTIFIED OF THE RECALL A FEW MONTHS AGO (3-4), HAVE NOT RECEIVED A NOTIFICATION OF RESOLUTION TO FIX THIS VERY DANGEROUS AIRBAG.

Mileage: 27,230

Aug 15, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Aug 14, 2016

TAKATA RECALL. HAVE NOT HEARD ANYTHING SINCE APRIL 2016 ON THE AIR BAG RECALL AND I AM CONCERNED ABOUT DRIVING A CAR WITH FAULTY AIR BAGS.

Aug 12, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Aug 12, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Aug 11, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Aug 11, 2016

I WAS INFORMED BY VOLKSWAGEN THAT MY CAR HAD BEEN LISTED AS A RECALL FOR THE AIRBAGS DEFECT. I WAS TOLD THAT THERE WAS NO FIX FOR THE ISSUE AT THE PRESENT BUT THEN RECEIVED A LETTER SAYING I WAS ELIGIBLE FOR AN UPGRADE. WHEN I WENT TO THE DEALERSHIP TO INQUIRE, THEY INFORMED ME THAT I WAS ELIGIBLE FOR THE UPGRADE, TRADE UP BUT WOULD HAVE TO MAKE A DOWNPAYMENT. I WAS TOLD VW COULD NOT REPLACE THE AIRBAG WITHOUT HAVING TO REPLACE THE ENTIRE STEERING WHEEL, SO THEY WERE OFFERING THE TRADE UP. BUT THEY COULD NOT DO ANYTHING FOR ME WITHOUT ME PUTTING MORE MONEY DOWN.

Aug 8, 2016

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 35 MPH, THE HORN WAS PRESSED BUT FAILED TO OPERATE, IN ADDITION TO OTHER BUTTONS ON THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. UPDATED 10/13/16*LJ

Mileage: 55,000

Aug 5, 2016

MY CAR HAS AN OPEN RECALL FOR THE TAKATA AIR BAG SITUATION. IT' BEEN OPEN SINCE FEBRUARY IT'S NOW AUGUST. AS I UNDERSTAND IT, THE AIRBAG APPARATUS IS SUBJECT TO CORROSION IN HUMID WARM CLIMATES. I LIVE IN BREVARD COUNTY FLORIDA, ON THE COAST SUBJECT TO HIGH HUMIDITY AND HEAT. MY NEIGHBOR HAS AN ACURA WHICH IS ALSO SUBJECT TO THE RECALL. SINCE ACURA THINKS MORE OF IT'S CLIENTS THEY MADE ARRANGEMENTS FOR A RENTAL CAR FOR THEM UNTIL THE FIX FINALLY CAME IN, IN JULY. MAYBE IF VW HAD TO DO THE SAME THEY MAY EXPEDITE MY REPAIR SO MY WIFE AND I AREN'T RISKING OUR LIVES EVERY TIME WE HAVE TO DRIVE OUR VW. ANY HELP IS WELCOMED.

Mileage: 30,330

Aug 4, 2016

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Aug 2, 2016

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Aug 1, 2016

I RECEIVED THE RECALL NOTICE BACK TO FEBRUARY 9, 2016. HOWEVER, REMEDY IS STILL NOT YET AVAILABLE AFTER ALMOST SIX MONTHS. I AM REALLY DISAPPOINTED ABOUT VOLKSWAGEN'S EXECUTION AND FEEL UNSAFE WHEN DRIVING MY CAR.

Jul 29, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jul 29, 2016

TAKATA RECALL I RECEIVED NOTICE CONCERNING A RECALL ON THE AIRBAG FOR MY VEHICLE BUT WHEN I CALLED VW SERVICE SEVERAL TIMES, I WAS INFORMED THAT THE REPLACEMENT PART HAS NOT BEEN MADE AVAILABLE. MY CONCERN IS, IF I OR MY DAUGHTER OR HUSBAND WAS TO GET INTO AN ACCIDENT WHILE DRIVING THE CAR AND THE AIRBAG DEPLOYS, SEVERELY INJURING OR KILLING MY FAMILY, INSTEAD OF THE AIRBAG SAVING THEM, I'M GOING TO FILE AGAINST VW. BECAUSE VW DECIDED TO WAIT AND DO THEIR OWN INVESTIGATION. I'M WORRIED AND I WILL BE RETURNING THE CAR IF THIS MATTER IS NOT RESOLVED IMMEDIATELY

Jul 27, 2016

2014 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO DRIVER AIRBAG RECALL ISSUES. *SMD THE CONSUMER STATED SHE HAS NOT HAS USE OF THE VEHICLE, SINCE APRIL 2016. THE CONSUMER REFERENCED RECALL # 16V078000. *JB

Jul 27, 2016

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/04/16*LJ *TR

Jul 21, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jul 21, 2016

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jul 11, 2016

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jul 7, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jul 6, 2016

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 16V078000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/06/16*LJ UPDATED 09/08/16

Jul 5, 2016

TAKATA RECALL MY VEHICLE IS ON THE RECALL LIST FOR THE DRIVER SIDE TAKATA AIR BAG RECALL. VOLKSWAGON NEVER CONTACTED US ABOUT IT, THAT WE WERE DRIVING A CAR WITH THE FAULTY AIR BAG, VOLKSWAGON DID INSTRUCT THEIR DEALERS TO NOT SELL THE 2012-2014 PASSATS AND HAD THEM REMOVE THEM FROM THEIR LOTS, BUT ARE OK WITH THEIR CUSTOMERS DRIVING THEM. I CONTACTED VW, TO OPT OUT OF MY LEASE EARLY WITH NO PENALTY, I ONLY HAVE 6 MONTHS LEFT ON MY LEASE. BUT THEY REFUSED IT. I AM APPALLED MY FAMILY'S SAFETY IS NOT A CONCERN FROM THIS COMPANY. WEREN'T THEY SUPPOSED TO NOTIFY THEIR CUSTOMERS WITH A WRITTEN LETTER? THERE IS NO FIX FOR THE PROBLEM, I UNDERSTAND THAT, BUT THEY AREN'T EVEN TRYING TO EASE THE FEARS OR INFORM THEIR CUSTOMERS OF THE POTENTIAL HAZARDS OF DRIVING THESE VEHICLES.

Mileage: 18,000

Jul 1, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jun 29, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jun 27, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Jun 27, 2016

TAKATA RECALL. ALTHOUGH I RECEIVED THE VW RECALL NOTICE IN APRIL, 2016, THEY STILL CLAIM THAT THEY DO NOT HAVE PARTS TO FIX THIS RECALL, AND WILL NOT GIVE ME A DATE WHEN I CAN EXPECT THIS RECALL TO BE FIXED. SINCE THIS IS A SERIOUS SAFETY ISSUE, THE LACK OF RESPONSE BY VW IS VERY CONCERNING TO US.

Jun 24, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jun 24, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/28/16*LJ UPDATED 6/18/18*JB

Jun 20, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/04/16*LJ

Jun 13, 2016

2014 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO VEHICLE FUEL LINE ODORS AND AIRBAG RECALL ISSUES. *SMD THE CONSUMER RECEIVED A RECALL LETTER REGARDING A FUEL PROBLEM, TWO WEEKS LATER. ALSO, THE PARTS FOR THE AIR BAG WERE NOT AVAILABLE. *JB

Jun 13, 2016

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN APRIL OF 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jun 10, 2016

TAKATA RECALL. RECEIVED LETTER APRIL 2016 THAT DRIVER'S AIRBAG MIGHT KILL ME IN CASE OF A CRASH. SPOKE TO LIZBETH L. REGION CASE MANAGER, 5/27/16 CASE #160498364. SHE SENT ME LETTER & FOLLOW UP PHONE CALL. I WANTED OUT OF MY LEASE BECAUSE I CAN'T GO ON A TRIP IF I GET IN AN ACCIDENT. RECEIVED ANOTHER CALL AND E-MAIL 6/6/16. I WAS INFORMED OF A DENIAL IN MY REQUEST. I WAS OFFERED NOTHING FOR MY SAFETY SUCH AS A NEW CAR LEASE WITH PROPER AIR BAG EQUIPMENT. ACURA DEALER OFFERED MY FRIEND A LOANER CAR BECAUSE OF THEIR RECALL. I GOT NOTHING!!! SAFETY SHOULD BE A PRIORITY & NOT WAIT FOR A DRIVER TO GET KILLED BEFORE THEY DO SOMETHING FOR THE CONSUMER. THERE SHOULD BE A CLASS ACTION SUIT. THANK YOU

Jun 2, 2016

TAKATA RECALL. HI I RECEIVED A LETTER IN THE MAIL ABOUT THE TAKATA RECALL. AFTER DESCRIBING THE DEFECT, IT SAYS THERE ARE NOT PARTS FOR THIS SAFETY DEFECT. I CALLED VW AND TOLD THEM I'D LIKE TO TURN THE VEHICLE IF THEY CANNOT REPAIR IT PROMPTLY. VW SAID THEY DO NOT HAVE PARTS AND ARE NOT SURE WHEN THEY WILL HAVE THEM. THEY SUBMITTED MY REQUEST FOR A VEHICLE BUY BACK FOR INTERNAL REVIEW AND THEN DENIED IT WITHOUT EXPLAINING WHY. I REQUESTED A REPORT OUTLINING WHY THEY REJECTED MY REQUEST AND VW SAID THEY WOULD NOT PROVIDE THAT INFORMATION. I ASKED THEM TO PROVIDE ME WITH A WRITTEN NOTICE SAYING THEY WOULD NOT PROVIDE ME WITH THE INFORMATION RELATED TO MY REJECTED CLAIM, AND THEY SAID THEY WOULD NOT DO THAT IN WRITING. VW TOLD ME THAT MY ONLY OPTION WOULD BE TO "SEEK SOMETHING OUTSIDE OF VW." THE REPS SAID THAT THE CARS ARE SAFE TO DRIVE AND THAT I SHOULD NOT BE CONCERNED. I EXPLAINED THAT I HAD READ THAT 10 PEOPLE HAVE BEEN KILLED AND THAT I WOULD LIKE TO AVOID BEING NUMBER 11. THEY RESPONDED THAT I WOULD HAVE TO WAIT UNTIL THE WARRANTY REPAIR IS MADE EVEN THOUGH THEY HAVE NO IDEA WHEN THAT WILL BE. I HAVE LOST ALL FAITH IN THE CAR AND THE COMPANY. MY CONFIDENCE IN THIS CAR IS COMPLETELY SHAKEN AND I AM FEARFUL OF DRIVING IT. I WOULD LIKE TO HAVE THEM REPURCHASE THE VEHICLE OR AT LEAST PROVIDE ME WITH A SAFE RENTAL CAR UNTIL THEY CAN REPLACE THE AIRBAG. YOUR HELP IN OBTAINING REDRESS TO THIS ISSUE WOULD BE GREATLY APPRECIATED.

Jun 1, 2016

TAKATA RECALL. I AM IN A 3 YEAR VW PASSAT LEASE, AND I CURRENTLY HAVE 16 MONTHS LEFT. I AM MOVING TO THE US VIRGIN ISLANDS AND WANTED TO PURCHASE MY VEHICLE. I CALLED VW CREDIT, THEY TOLD ME I MUST PURCHASE MY VEHICLE THROUGH MY DEALERSHIP. I WENT TO THE DEALERSHIP WHO NOTIFIED ME OF THE TAKATA AIRBAG RECALL (SAID VW CREDIT KNEW AND SHOULD HAVE NOTIFIED ME, BUT THEY FAILED TO DO SO) AND THEY COULD NOT PURCHASE MY VEHICLE NOR COULD THEY HELP SINCE THERE WAS NO REMEDY FOR THE RECALL. THEY OFFERED ME A NEW LEASE WITH A MORE EXPENSIVE CAR, NOT ONE OF EQUAL OR LESSER VALUE. I DECLINED, THE VW DEALERSHIP TOLD ME TO CONTACT VW CREDIT FOR RESOLUTION. I CONTACTED VW CREDIT WHO TOLD ME THERE WAS NOTHING THEY COULD DO AND I MUST CALL VW OF AMERICA. I SPOKE WITH VW OF AMERICA, EXPLAINED MY PREDICAMENT AND WAS ASSIGNED A CASE MANAGER. I EXPLAINED TO THE CASE MANAGER THAT I WAS MOVING TO THE VIRGIN ISLANDS AND NEEDED A NEW VEHICLE SINCE THE ONE I HAD WAS RECALLED AND COULD NOT TAKE MY CURRENT LEASED VEHICLE TO THE USVI. THEY ASKED IF I WANTED TO BUY THE VEHICLE I WAS LEASING, I TOLD THEM NO, AS IT'S UNSAFE, THEY SAID THERE WAS NOTHING THEY COULD DO. I ASKED TO BE RELIEVED OF THE VEHICLE, THEY TOLD ME THEY WOULD NOT RELIEVE ME OF MY VEHICLE SINCE I HAD NOT DRIVEN 36K MILES OR REACHED 3 YEARS, THERE WAS NO PROOF THAT THE VEHICLE WAS UNSAFE AS IT IS "STILL UNDER WARRANTY." I RECEIVED A LETTER SAYING THAT I COULD GO TO MEDIATION WITH THE BBB SINCE VW OF AMERICA DID NOT SOLVE MY PROBLEM. THE BBB TOLD ME I WAS INELIGIBLE FOR THEIR SERVICES BECAUSE IT WAS A RECALL & DIFFERENT CONDITIONS MUST BE MET. I AM BEING FORCED TO DRIVE AN UNSAFE VEHICLE OR TAKE A LOSS OF OVER $4,000. DRIVING IS UNSAFE, BUT I CANNOT AFFORD TO END MY LEASE OR PAY THE $4K PAYOFF QUOTE. I HAVE 16 MONTHS LEFT AND BRINGING MY VEHICLE TO THE USVI ONLY PUTS ME IN MORE DANGER AS THE CLIMATE IS HUMID - SEE NHTSA INFO.

Jun 1, 2016

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 16V171000 (ELECTRICAL SYSTEM). THE DEALER WAS CONTACTED AND THEY WERE UNABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE BEYOND A REASONABLE TIME FRAME. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE A SPECIFIC DATE OR TIME FRAME THAT THE DEALER WOULD RECEIVE THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

May 27, 2016

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

May 26, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/29/16*LJ UPDATED 07/06/16.8JB

May 24, 2016

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

May 23, 2016

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

May 20, 2016

TAKATA RECALL - I BOUGHT THIS VEHICLE FOR SAFETY AND I'M VERY DISAPPOINTED THAT THERE IS NO FIX OR ETA ON ONE AT THIS TIME. THIS IS A BREACH OF CONTRACT AND I DON'T FEEL SAFE DRIVING THIS VEHICLE ANYMORE. A LOANER PROGRAM, AT THE VERY LEAST, SHOULD BE IN PLACE. THIS IS APPALLING THAT NO MIND IS PAID TO THE SAFETY OF OWNERS AND VW JUST EXPECTS US TO JUST SIT BACK AND WAIT FOR "ANOTHER LETTER" BUT DRIVERS CAN DIE IF THE AIRBAG DEPLOYS.

May 19, 2016

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

May 18, 2016

I RECEIVED A TAKATA SII DRIVER FRONTAL AIRBAG RECALL NOTICE INDICATING THE THE DRIVER AIRBAG INFLATOR COULD POTENTIALLY RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHICH MAY RESULT IN SERIOUS INJURY OR DEATH. VWOA DOES NOT HAVE A SOLUTION OR A REPLACEMENT PART FOR AFFECTED CARS. I CONTACTED MY LOCAL DEALERSHIP (SANTA BARBARA VW) AND SPOKE TO THE SERVICE MANAGER, STEVE ROSS ABOUT PROVIDING A LOANER VEHICLE FREE OF CHARGE UNTIL THE RECALL WAS RESOLVED. THE SERVICE MANAGER REFUSED TO PROVIDE ME A LOANER AND TOLD ME TO CALL VW CUSTOMER SERVICE. I SPOKE TO EUGENE (5/18/16) @ VW CUSTOMER SERVICE REQUESTING A COMPLIMENTARY LOANER (HONDA IS PROVIDING COMPLIMENTARY LOANERS) AND HE WAS NOT ABLE TO ASSIST ME. WHEN I ASKED TO PROVIDE EVIDENCE TO SUPPORT THAT THE RECALLED TAKATA AIRBAG IN MY 2014 VW PASSAT WAS SAFE EUGENE AT CUSTOMER CARE WAS NOT ABLE TO CONFIRM (ASKED HIM REPEATEDLY) THAT THE RECALLED AIRBAG IN MY VEHICLE WAS SAFE EVEN AFTER I RECITED LINE BY LINE, THAT THE RECALL LETTER INDICATES THAT THE TAKATA AIRBAG REPRESENTS A SAFETY HAZARD. I RESPECTFULLY REQUEST THAT MY LOCAL DEALER PROVIDE ME WITH A SUITABLE LOANER UNTIL THIS ISSUE IS RECTIFIED AS IT REPRESENTS A CLEAR AND PRESENT SAFETY HAZARD.

May 14, 2016

TAKATA RECALL. I WAS NOTIFIED OF THE RECALL A COUPLE OF WEEKS AGO. I AM NOT ABLE TO DRIVE MY VEHICLE BECAUSE OF SAFETY ISSUES. LUTHER WESTSIDE VOLKSWAGEN IN ST. LOUIS PARK, MINNESOTA, WHERE I PURCHASED THE VEHICLE, CAN'T FIX THE SAFETY DEFECT 'DUE TO NO PARTS.' I ASKED THE DEALER FOR A LOANER CAR AND WAS ADVISED IT WASN'T AVAILABLE AND WAS ADVISED TO CALL VOLKSWAGEN OF AMERICA. I ALSO WILL CALL THE DEALER'S MANAGER ON MONDAY. WHEN I PURCHASED THE VW, I TRADED IN A TOYOTA BECAUSE IT HAD TAKATA RECALLS ON IT. I PURCHASED THE 2014 VW BECAUSE VW IS KNOWN FOR ITS SAFETY. I ADVISED THE VW DEALER THAT I HAD NOT DRIVEN MY TOYOTA IN OVER A YEAR BECAUSE OF AIR BAG RECALLS AND NEEDED TO GET A NEW CAR BECAUSE OF THE SAFETY RECALLS. 6 MONTHS LATER, VW ISSUED A RECALL. VW SHOULD HAVE KNOWN NOT TO USE TAKATA AIR BAGS IN A 2014 MODEL, AS IT APPEARS ISSUES HAVE BEEN ONGOING WITH TAKATA AIR BAGS FOR A GOOD 10 YEARS. THE DEALER DID NOT MENTION THAT THE SAME DEFECTIVE AIR BAGS WERE IN THE 2014 VW PASSAT. I NEED A DIFFERENT CAR WITHOUT TAKATA AIR BAGS OR A LOANER UNTIL THE PARTS ARE AVAILABLE TO FIX THE SAFETY PROBLEM. MY CAR WAS ALSO INSPECTED IN FLORIDA AND I UNDERSTAND FROM THE TOYOTA RECALL THAT VEHICLES THAT HAVE BEEN IN FLORIDA MAY HAVE PRIORITY AND I WOULD LIKE TO GET PRIORITY REPAIRS.

May 13, 2016

TAKATA INFLATORS. I JUST RECEIVED MY RECALL NOTICE FROM VW AND HERE WE GO AGAIN WITH VW. I HAVE A 2014 TDI, WHICH IS IN LITIGATION WITH THE EPA, VALUE OF THE CAR HAS PLUMMETED. NOW I HAVE THIS TAKATA DEFECT, WHICH THERE IS NO FIX BY VW YET. ELEVEN PEOPLE HAVE BEEN KILLED AND THEY WANT ME TO CONTINUE TO DRIVE THIS LOADED GUN AND MAKE CAR PAYMENTS. THERE IS NO ERGENCY BY VW BASED ON THE RECALL NOTICE, SINCE NO VW'S HAVE BEEN IN AN ACCIDENT THAT THE TAKATA AIR BAG CAUSED A DEATH PER THEIR LETTER, YET. WHAT IS YOUR LIFE WORTH???? LETS PLAY RUSSIAN ROULETTE. WANT TO PLAY VW? I HAVE A FRIEND THAT HAD A 2014 ACCURA SUV THAT HAD THIS TAKATA INFLATORS AND HER DEALER CALLED HER IN AND MADE A GREAT DEAL ON A 2016, WITH NO MONEY EXCHANGING HANDS, AND KEEPING THE SAME NOTE BALANCE AND PAYMENTS. WHAT A DEALERSHIP!

May 13, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE.

May 6, 2016

TAKATA.

May 4, 2016

TAKATA RECALL MY CAR CANNOT BE REPLACED WITH NEW PARTS AS THE PARTS ARE NOT AVAILABLE NOW. HOWEVER, I AM NOT COMFORTABLE TO KEEP DRIVING THE CAR WITH AIRBAG ISSUES. I CONTACTED TO BOTH THE LOCAL DEALER AND VOLKSWAGEN TO SEEK FOR A LONER CAR BEFORE MY CAR GETS FIXED. BUT BOTH THEM REFUSE TO PRIVDE A LONER CAR.

May 4, 2016

I JUST RECENTLY PURCHASED THIS 2014 VW PASSAT FROM NISSAN AND THEY DID NOT REVEAL ALL THE RECALLS ON THIS VEHICLE! I'M REALLY DISSATISFIED WITH THE NISSAN DEALERSHIP AS I FEEL THIS IS BEING DECEITFUL, NOT TO MENTION VERY UNSAFE FOR ME AND MY FAMILY. DISHONEST!!!!! TO SAY THE LEAST!

May 3, 2016

TAKATA RECALL I HAVE REQUESTED A LOANER VEHICLE AS WELL AS BEING LET OUT OF MY LEASE DUE TO THE FACT THAT VOLKSWAGEN DOES NOT HAVE REPLACEMENT PARTS AVAILABLE. I FEEL THIS IS UNFAIR TO PUT ME IN A SITUATION WHERE I HAVE TO USE MY OWN DISCRETION TO DRIVE THE VEHICLE, JUST GOING BY THE NOTICE THAT WAS MAILED TO ME. HOW AM I SUPPOSED TO USE MY DISCRETION IF I DON'T KNOW IF MY CAR IS PREFORMING PROPERLY? I HAVE REQUESTED TO BE LET OUT OF MY LEASE AND VOLKSWAGEN HAS DENIED MY REQUEST. I NOW HAVE TO CONTINUE MAKING PAYMENTS FOR A CAR THAT POTENTIALLY SHOULD NOT BE DRIVEN.

Apr 30, 2016 Crash

TAKATA INFLATORS, AIRBAG INFLATED ON IT'S OWN WHILE TURNING LEFT INTO A PARKING LOT AND CAUSED MY WIFE TO LOOSE CONTROL AND HIT A STATIONARY OBJECT-SIGN POLE CAUSING MAJOR DAMAGE ($8,000) TO THIS VEHICLE. VEHICLE IN REPAIR FACILITY FOR ALMOST 2 MONTHS AWAITING REPLACEMENT AIRBAG AND SEATBELT PART FROM VW. AIRBAG INFLATED AND SEATBELT LOCKED UP ON PASSENGER SIDE.

Mileage: 10,000

Apr 30, 2016

WE RECEIVED A RECALL LETTER FROM VW (NHTSA: 16V078, RECALL 69M9) ALERTING THAT OUR CAR CONTAINS A POTENTIALLY LETHAL TAKATA AIRBAG. THE LETTER SAID THAT VW WOULD BE IN TOUCH WHEN REPLACEMENTS WERE AVAILABLE BUT DID NOT SPECIFIC WHEN ANY TIME FRAME OR FINANCIAL REMEDY. MY LOCAL DEALER'S SERVICE CENTER ALSO HAD NO INFORMATION. CUSTOMER SERVICE AT VW WAS UNABLE TO TELL ME IF A FIX WOULD TAKE WEEKS OR YEARS. THIS MEANS I AM LEFT WITH A A CAR THAT IS NOT SAFE TO DRIVE AND NO TIMELY RECOURSE OR EVEN INFORMATION.

Apr 28, 2016

UPON PULLING OUT OF A PARKING SPACE AND TURNING THE STEERING WHEEL THERE WAS A CRACKING NOISE AND THEN THE AIRBAG LIGHT WENT OFF WITH AN AIRBAG WARNING. AT WHICH POINT ALL MECHANISMS WITHIN THE STEERING WHEEL STOPPED WORKING. I CALLED MY LOCAL DEALER ONLY TO BE INFORMED THAT MY VIN WAS NOT AFFECTED BY THE AIR BAG CLOCK SPRING FAILURE AND I WOULD HAVE TO PAY TO HAVE IT DIAGNOSED AND FIXED. THERE IS CURRENTLY A RECALL REPORT RECEIPT DATE: AUG 04, 2015 NHTSA CAMPAIGN NUMBER: 15V483000 COMPONENT(S): AIR BAGS NHTSA ACTION NUMBER: PE15010 AIR BAG CLOCKSPRING FAILURE: FOR THIS EXACT SAME ISSUE AFFECTING THE PASSAT 2010,2012-2014 MINE IS ALSO A 2014 AND IS NOT COVERED BECAUSE MY VIN WAS SUPPOSEDLY NOT AFFECTED.

Mileage: 42,856

Apr 27, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Apr 24, 2016

TAKATA RECALL I BOUGHT THIS CAR BRAND NEW, NOW UPON CHECKING THE VIN NUMBER I DISCOVERED THAT I'M DRIVING A CAR WITH FAULTY TAKATA AIRBAG. RECALL STATUS: RECALL INCOMPLETE REMEDY NOT YET AVAILABLE. HOW IS THIS POSSIBLE? TAKATA KNOWS ABOUT THEIR FAULTY AIRBAGS SINCE 2004 AND YET 10 YEARS LATER THEY ARE STILL PUTTING THOSE BAGS IN BRAND NEW CARS. THIS SHOULD BE ILEGAL HOW MANY PEOPLE NEED TO DIE SO THIS RECALL CAN BE COMPLETE? SO REMEDY CAN BE AVAILABLE. BY THE WAY, THE OFFICIAL DATE OF THE RECALL OF MY CAR IS FEBRUARY 9, 2016. NHTSA RECALL NUMBER: 16V078

Apr 21, 2016

TAKATA RECALL I WAS NOTIFIED WHEN I WENT IN TO GET MY 30,000 MILE MAINTENANCE DONE THAT A RECALL WOULD SOON BE OUT ON MY VEHICLE. AFTER DOING RESEARCH ONLINE I REALIZED IT WAS ON THE DRIVER SIDE AIRBAG, WITH THE DESCRIPTION " IN THE EVENT OF A CRASH NECESSITATING DEPLOYMENT OF THE DRIVER'S FRONTAL AIR BAG, THE INFLATOR COULD RUPTURE WITH METAL FRAGMENTS STRIKING THE VEHICLE OCCUPANTS POTENTIALLY RESULTING IN SERIOUS INJURY OR DEATH". AFTER SPEAKING WITH 3 DIFFERENT REPRESENTATIVES FOR VW I HAVE COME TO FIND OUT THAT MY CAR AIRBAG IS UNDER RECALL WITH NO PART TO FIX IT RIGHT NOW, AND NO TIME LIMIT AS TO WHEN IT WILL BE FIXED. ONE OF THESE REPRESENTATIVES WENT ON TO TELL ME HE "HIGHLY DOUBTS ANYTHING WILL HAPPEN". HE CAN NOT GUARANTEE MY SAFETY WHEN I AM ON THE ROAD AND I DO NOT APPRECIATE HIM THINKING HE CAN. I AM OUTRAGED BY THIS BECAUSE I DRIVE A MINIMUM OF 60 MILES A DAY TO AND FROM WORK AND I AM 6 MONTHS PREGNANT. I ABSOLUTELY DO NOT FEEL SAFE DRIVING AND THEY HAVE NO ALTERNATIVE. I CAN NOT BELIEVE I AM STILL PAYING ON THIS VEHICLE WHEN A PART IS RECALLED WITH NO ALTERNATIVE FIX FOR THE PROBLEM. I KNOW OF OTHER VENDORS WHO HAVE OFFERED RENTAL CARS TO THEIR CUSTOMERS WHO HAVE THIS SAME ISSUE...WHY IS THIS NOT AN OPTION FOR US? IT SHOULD BE.

Apr 15, 2016

TAKATA RECALL MY CAR IS ON THE LIST BUT THE MANUFACTURER IS NOT READY TO DO WHAT IS RIGHT. AFTER ALL THESE YEARS HEARING ABOUT TAKATA WRONG DOINGS THEY KNEW IT SINCE 2004, WE STILL HAVE TO WAIT FOR MORE PEOPLE TO DIE? SO I HAVE TO PAY THIS EXPENSIVE CAR THAT I'M AFRAID TO DRIVE, AND I AM ON THE ROAD EVERYDAY. DESPICABLE.

Apr 10, 2016

TAKATA AIRBAG THERE HASN'T BEEN 1 SPECIFIC INCIDENT INVOLVING THE AIRBAGS, BUT MY CAR IS ON THE LIST OF THOSE THAT SHOULD BE RECALLED. VOLKSWAGEN DIDN'T NOTIFY ME, I FOUND OUT ON MY OWN!!!

Mileage: 9,000

Apr 8, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mar 28, 2016

TAKATA RECALL. I AM AFRAID TO DRIVE MY CAR. EVERY TIME I AM ON THE ROAD I FEEL ANXIETY THINKING ABOUT EXPLODED AIRBAG WITH SHRAPNEL. WHY DO I HAVE TO PAY FOR DANGEROUS VEHICLE?

Mileage: 33,000

Jan 6, 2016

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT HEARD A CLICKING AND POPPING NOISE WHENEVER THE STEERING WHEEL WAS TURNED. THE AIR BAG WARNING LIGHT ILLUMINATED, WHICH NOTIFIED THE CONTACT OF AN AIR BAG DEPLOYMENT FAILURE; HOWEVER, THE CONTACT WAS NOT INVOLVED IN A COLLISION. THE CONTACT CONTINUED TO DRIVE THE VEHICLE WHEN THE CONTROLS ON THE STEERING WHEEL MALFUNCTIONED. THE CONTACT PARKED THE VEHICLE AND CALLED THE DEALER WHO INFORMED THE CONTACT THAT THE VEHICLE WAS EXPERIENCING A FRACTURED CLOCK SPRING THAT NEEDED TO BE REPLACED. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,500. UPDATED 04/06/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED AT NO COST. UPDATED 11/21/2017*JS

Mileage: 57,500