148
Complaints
0
Crashes
2
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Engine Complaints

Showing 20 of 148
Aug 24, 2025

Components failed, Nitrogen Oxide Sensor, codes P2201 NOx sensor "Circut" bank 1 P20EE NOx catalytic Reduction P205B Reductant tank temperature " Circut" implausible signal

Aug 24, 2025

Components failed, Nitrogen Oxide Sensor, codes P2201 NOx sensor "Circut" bank 1 P20EE NOx catalytic Reduction P205B Reductant tank temperature " Circut" implausible signal

May 30, 2025

Local dealership requesting for Volkswagen to authorize an inspection at no charge due to excessive oil consumption. Please see attachment from dealership.

May 30, 2025

Local dealership requesting for Volkswagen to authorize an inspection at no charge due to excessive oil consumption. Please see attachment from dealership.

Feb 26, 2025

There has been an excessive oil consumption in this vehicle , and reading other reports there maybe an issue, also this vehicle has been part of several recalls previously and I am concerned and I don’t feel safe to drive it . I would like for VW to inspect the car free of charge for this particular issue.

Feb 26, 2025

There has been an excessive oil consumption in this vehicle , and reading other reports there maybe an issue, also this vehicle has been part of several recalls previously and I am concerned and I don’t feel safe to drive it . I would like for VW to inspect the car free of charge for this particular issue.

Jan 25, 2025

Heater core has clogged after replacement in less than 12 months. This is the 4th occurrence of this failure on this vehicle. Failure has the risk to overheat engine. VW Technical Service Bulletin has been modified multiple times, but still doesn't fully resolve the issue.

Jan 25, 2025

Heater core has clogged after replacement in less than 12 months. This is the 4th occurrence of this failure on this vehicle. Failure has the risk to overheat engine. VW Technical Service Bulletin has been modified multiple times, but still doesn't fully resolve the issue.

Dec 17, 2024

Unknown. I was driving down the interstate and car just lost power and wouldn’t get no gas. Got it to the side of the road and it wouldn’t crank back up. Took it to shop and the mechanic stated motor need to be replaced.

Dec 17, 2024

Unknown. I was driving down the interstate and car just lost power and wouldn’t get no gas. Got it to the side of the road and it wouldn’t crank back up. Took it to shop and the mechanic stated motor need to be replaced.

Dec 6, 2024 92,000 mi

The contact owns a 2014 Volkswagen Passat. The contact stated that while starting the vehicle, several unknown warning lights illuminated and remained illuminated. Additionally, while driving at various speeds, the vehicle lost motive power. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that there were false DTC codes displayed while performing the diagnostic test. The vehicle was then taken the dealer and the contact was informed that a diagnostic test was needed to determine the cause of the failure, and the contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 92,000.

Dec 6, 2024 92,000 mi

The contact owns a 2014 Volkswagen Passat. The contact stated that while starting the vehicle, several unknown warning lights illuminated and remained illuminated. Additionally, while driving at various speeds, the vehicle lost motive power. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that there were false DTC codes displayed while performing the diagnostic test. The vehicle was then taken the dealer and the contact was informed that a diagnostic test was needed to determine the cause of the failure, and the contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 92,000.

Apr 22, 2024

Emissions system on engine has premature failures following the TDI scandal modifications, causing the coolant system to fail prematurely. Have had 2 heater cores clogged in the past 3 years, resulting in EGR failures, impacting emissions and potential engine overheats.

Apr 22, 2024

Emissions system on engine has premature failures following the TDI scandal modifications, causing the coolant system to fail prematurely. Have had 2 heater cores clogged in the past 3 years, resulting in EGR failures, impacting emissions and potential engine overheats.

Feb 21, 2024

The component that failed is in the official dealer report. I am not an expert however definitely an issue with electrical, engine, steering and acceleration meter. The car shakes/jolts aggressively. Once the shaking of the vehicle begins it accelerates with the breaks being pressed in under a red light and also under parked mode. In the red light case the vehicle then turns off the steering wheel freezes and all power comes off. The shaking/jolting takes place as I am driving as well. Which I then have to pull to the right to ensure my safety and others. This is major safety concern as it accelerates /jolts forward which can cause harm to pedestrians crossing the street, having me enter crossing traffic causing a major accident to myself and others. I have the brakes pressed in having no control of the vehicle. The vehicle turning off as I am driving is a major safety concern as I can cause an issue specially going on higher speed like freeways. The steering wheel comes into a complete freeze once the vehicle turns off as I’m operating the vehicle which then does not allow me to control the movement of the vehicle if I want to pull to the right away from traffic to avoid collisions. Once the car looses electricity and the steering wheel freezes I have to force my car to the right or a safe space. I then have to take my car key off the ignition and then turn it back on in hopes that it does turn on. No warning lamps have turned on. My dashboard is cleared with no lights. The dealer in downtown Los Angeles was informed of this issue, inspected and the report did come back reporting manufacturing issues. My vehicle did have a steering wheel recall before which I assumed was resolved as I did previously visit their center to ensure I was safe driving and leaving the dealer I trusted that the issue was resolved by their expert and experienced personnel. I am not sure or it’s unknown if this might have anything to do with the current issue I have.

Feb 21, 2024

The component that failed is in the official dealer report. I am not an expert however definitely an issue with electrical, engine, steering and acceleration meter. The car shakes/jolts aggressively. Once the shaking of the vehicle begins it accelerates with the breaks being pressed in under a red light and also under parked mode. In the red light case the vehicle then turns off the steering wheel freezes and all power comes off. The shaking/jolting takes place as I am driving as well. Which I then have to pull to the right to ensure my safety and others. This is major safety concern as it accelerates /jolts forward which can cause harm to pedestrians crossing the street, having me enter crossing traffic causing a major accident to myself and others. I have the brakes pressed in having no control of the vehicle. The vehicle turning off as I am driving is a major safety concern as I can cause an issue specially going on higher speed like freeways. The steering wheel comes into a complete freeze once the vehicle turns off as I’m operating the vehicle which then does not allow me to control the movement of the vehicle if I want to pull to the right away from traffic to avoid collisions. Once the car looses electricity and the steering wheel freezes I have to force my car to the right or a safe space. I then have to take my car key off the ignition and then turn it back on in hopes that it does turn on. No warning lamps have turned on. My dashboard is cleared with no lights. The dealer in downtown Los Angeles was informed of this issue, inspected and the report did come back reporting manufacturing issues. My vehicle did have a steering wheel recall before which I assumed was resolved as I did previously visit their center to ensure I was safe driving and leaving the dealer I trusted that the issue was resolved by their expert and experienced personnel. I am not sure or it’s unknown if this might have anything to do with the current issue I have.

Feb 28, 2023

Bought my car in November 2019 from an individual after bout 6 months i noticed that my car would slighty cut out when slowing down or cominv to a stop but it wasnt often til bout another 6 months that it began to cut out when slowing down and stopping more and aggressively and it would die then it does it just idling and even when im driving at a low speed as long as i stay at a higher speed ot isnt as bad theres no warning or check engine lights that come on at all when it dies sometime i dont even know it did until i see thr red battery light illuminated car will start back up but if i dont give it high speed it again will cut out aggressively and die if im going 40mph in mid drive it does it. Ive had thr spark plugs changed oil changed thr cam position sensor changed the alternator and battery check they were fine i do however sometime after turninv my car off hear the fuel pump still on so i have to turn key over and back off for it to go off it throws no coded an last mechanic said it did ok aftet clearing all codes but wasnt sure if it would fix it whivh it didnt ive seen online car blogs of anothers with same year make an model having same issue and some said it was the fuel pump control module/fuel pump there is a recall but my car is not under it its dangerous risking driving because any slow speed or having to stop slow doen to turn my car will stall and shut off instantly which can lead to accidents its said this is an issue among same year make an model but cars like mine arent under the recall for the fuel pump issues it needs to be addressed please thank you

Feb 28, 2023

Bought my car in November 2019 from an individual after bout 6 months i noticed that my car would slighty cut out when slowing down or cominv to a stop but it wasnt often til bout another 6 months that it began to cut out when slowing down and stopping more and aggressively and it would die then it does it just idling and even when im driving at a low speed as long as i stay at a higher speed ot isnt as bad theres no warning or check engine lights that come on at all when it dies sometime i dont even know it did until i see thr red battery light illuminated car will start back up but if i dont give it high speed it again will cut out aggressively and die if im going 40mph in mid drive it does it. Ive had thr spark plugs changed oil changed thr cam position sensor changed the alternator and battery check they were fine i do however sometime after turninv my car off hear the fuel pump still on so i have to turn key over and back off for it to go off it throws no coded an last mechanic said it did ok aftet clearing all codes but wasnt sure if it would fix it whivh it didnt ive seen online car blogs of anothers with same year make an model having same issue and some said it was the fuel pump control module/fuel pump there is a recall but my car is not under it its dangerous risking driving because any slow speed or having to stop slow doen to turn my car will stall and shut off instantly which can lead to accidents its said this is an issue among same year make an model but cars like mine arent under the recall for the fuel pump issues it needs to be addressed please thank you

Dec 8, 2022 140,000 mi

The contact owns a 2014 Volkswagen Passat. The contact stated while driving approximately 20 MPH and making a left turn, the vehicle stalled. The contact stated that he was unable to immediately restart the vehicle. The contact stated that after an hour the vehicle restarted. The contact stated that the failure was intermittent but had become recurring. The vehicle was towed back to the residence after one failure. The contact stated that there was no warning light illuminated. The contact had not taken the vehicle to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 140,000.

Dec 8, 2022 140,000 mi

The contact owns a 2014 Volkswagen Passat. The contact stated while driving approximately 20 MPH and making a left turn, the vehicle stalled. The contact stated that he was unable to immediately restart the vehicle. The contact stated that after an hour the vehicle restarted. The contact stated that the failure was intermittent but had become recurring. The vehicle was towed back to the residence after one failure. The contact stated that there was no warning light illuminated. The contact had not taken the vehicle to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 140,000.

Apr 7, 2022 149,000 mi

The contact owns a 2014 Volkswagen Passat. The contact stated that while driving a 40 MPH, the vehicle stalled without warning. The contact had the vehicle towed to an independent mechanic where she informed the mechanic that she had to top off the oil reservoir with 1 to 2 quarts of oil every two weeks. The mechanic informed her that the vehicle was consuming an excessive amount of oil and referred her to the dealer for assistance. The vehicle was then towed to a dealer where she was informed that the upper timing chain cover and transmission oil cooler needed to be replaced. Upon investigation, the contact discovered NHTSA Campaign Number: 14V182000 (Power Train) which she linked to the failure. The manufacturer was notified of the failure and she was informed that her vehicle was not included in the recall. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 149,000.

Apr 7, 2022 149,000 mi

The contact owns a 2014 Volkswagen Passat. The contact stated that while driving a 40 MPH, the vehicle stalled without warning. The contact had the vehicle towed to an independent mechanic where she informed the mechanic that she had to top off the oil reservoir with 1 to 2 quarts of oil every two weeks. The mechanic informed her that the vehicle was consuming an excessive amount of oil and referred her to the dealer for assistance. The vehicle was then towed to a dealer where she was informed that the upper timing chain cover and transmission oil cooler needed to be replaced. Upon investigation, the contact discovered NHTSA Campaign Number: 14V182000 (Power Train) which she linked to the failure. The manufacturer was notified of the failure and she was informed that her vehicle was not included in the recall. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 149,000.

Feb 19, 2022

I bought an extended warranty on this car and it does not cover ESC light coming on . Car is burning oil. I’m afraid to drive due to the ESC also car misfires hardly

Feb 19, 2022

I bought an extended warranty on this car and it does not cover ESC light coming on . Car is burning oil. I’m afraid to drive due to the ESC also car misfires hardly

Feb 17, 2022

Took vehicle to shop report oil leak no warning signs causing timing chain problems what is the cause of oil leak is the recall issue on the engine?

Feb 17, 2022

Took vehicle to shop report oil leak no warning signs causing timing chain problems what is the cause of oil leak is the recall issue on the engine?

Sep 28, 2021

After having parked the car long enough to eat dinner out, I pulled out onto the main street and the car engine showed clear signs of distress, sputtering, missing and ultimately going into what seemed to be limp mode. I was able to pull off the main lanes before the car died and would not re-engage after three attempts to restart. On the third attempt, the car stopped attempting to crank and the dash lights all began to blink until the only extra light that was left was the coil (glow plug indicator). We were left stranded in the street for a while until we could safely exit to push it out of the road and to a safe place. I later had the car towed to my mechanic where the issues were accessed and diagnosed. The causation of the failure is a combination of the first fuel pump failing and disintegrating then dispersing medal shards throughout the fuel system and ruining it entirety. I have never had any indicators or issues with this vehicle. There were no prior warnings or problems with the car. I was very blind sided and stranded in the road then felt forced to put myself in harms way to get it pushed out of danger and prevent an accident with another vehicle.

Sep 28, 2021

After having parked the car long enough to eat dinner out, I pulled out onto the main street and the car engine showed clear signs of distress, sputtering, missing and ultimately going into what seemed to be limp mode. I was able to pull off the main lanes before the car died and would not re-engage after three attempts to restart. On the third attempt, the car stopped attempting to crank and the dash lights all began to blink until the only extra light that was left was the coil (glow plug indicator). We were left stranded in the street for a while until we could safely exit to push it out of the road and to a safe place. I later had the car towed to my mechanic where the issues were accessed and diagnosed. The causation of the failure is a combination of the first fuel pump failing and disintegrating then dispersing medal shards throughout the fuel system and ruining it entirety. I have never had any indicators or issues with this vehicle. There were no prior warnings or problems with the car. I was very blind sided and stranded in the road then felt forced to put myself in harms way to get it pushed out of danger and prevent an accident with another vehicle.

Aug 21, 2021

there is a TDI/AEM Emissions service action CODE: 23Z3 for this year TDI, that requires Dealer Software 'fix" , I have owned the car for a year now , with no contact from VW. Also, have read that there is a Recall on the Heater Cores getting clogged, and causing fogging windsheilds, driving hazard. And no contact from VW ?

Aug 21, 2021

there is a TDI/AEM Emissions service action CODE: 23Z3 for this year TDI, that requires Dealer Software 'fix" , I have owned the car for a year now , with no contact from VW. Also, have read that there is a Recall on the Heater Cores getting clogged, and causing fogging windsheilds, driving hazard. And no contact from VW ?

May 26, 2021

While driving on a highway, I heard a mild noise under the hood and things went chaotic, the coolant temperature went high above nominal, the speedometer went crazy, the brakes weren't working, the steering got locked (Not able to move freely) and I literally felt dreadful, I was lucky enough that there were no vehicles front or back of me, otherwise it would have been a fatal incident. I managed to use my hand brakes to slow down and slightly move the vehicle to the shoulder. Oil was leaking underneath the engine at its first look. The vehicle then had to be towed to the dealership. The dealership inspected and confirmed that they found a hole in the engine block and they came back to me and mentioned the whole engine block and also the turbo has to be replaced. The vehicle was right after a fully recommended service from the dealership. no warning or other symptoms appearing.

May 26, 2021

While driving on a highway, I heard a mild noise under the hood and things went chaotic, the coolant temperature went high above nominal, the speedometer went crazy, the brakes weren't working, the steering got locked (Not able to move freely) and I literally felt dreadful, I was lucky enough that there were no vehicles front or back of me, otherwise it would have been a fatal incident. I managed to use my hand brakes to slow down and slightly move the vehicle to the shoulder. Oil was leaking underneath the engine at its first look. The vehicle then had to be towed to the dealership. The dealership inspected and confirmed that they found a hole in the engine block and they came back to me and mentioned the whole engine block and also the turbo has to be replaced. The vehicle was right after a fully recommended service from the dealership. no warning or other symptoms appearing.

May 13, 2021 75,000 mi

THE CAR CONTINUES TO HAVE A SLOW OIL LEAK APPARENTLY ON THE RIGHT REAR OF THE ENGINE. IT HAS BEEN CHECKED AT VW AND WITH OTHER INDEPENDENT MECHANICS WITHOUT RESOLUTION OR FINDING THE SOURCE OF THE LEAK. THERE IS NO OIL EVER ON THE GROUND. THE CAR IS NOT BURNING OIL.

May 13, 2021 75,000 mi

THE CAR CONTINUES TO HAVE A SLOW OIL LEAK APPARENTLY ON THE RIGHT REAR OF THE ENGINE. IT HAS BEEN CHECKED AT VW AND WITH OTHER INDEPENDENT MECHANICS WITHOUT RESOLUTION OR FINDING THE SOURCE OF THE LEAK. THERE IS NO OIL EVER ON THE GROUND. THE CAR IS NOT BURNING OIL.

Mar 2, 2021 Fire 70,000 mi

I BOUGHT THIS VEHICLE ABOUT A YEAR AND A HALF AGO IN ARIZONA. IT HAS ONLY EVER BEEN SERVICED BY VOLKWAGEN DEALERSHIPS. SINCE HAVING THE CAR, I HAVE HAD TO HAVE ITS TURBO REPAIRED, NEW FUEL LINES PUT IN, SEVERAL ELECTRONIC PARTS, AND FINALLY ON MY WAY TO SCHOOL FROM BOSTON TO PITTSBURGH, MY ENGINE STARTS SMOKING. AFTER THIS INCIDENT IT WENT TO 'MINUTEMAN VOLKSWAGEN' JUST OUTSIDE OF BOSTON, WHERE THE ISSUE WAS STILL NOT ABLE TO BE RESOLVED. I THEN HAD TO HAVE THE CAR SHIPPED OUT OF POCKET TO A VOLKWAGEN DEALERSHIP IN PITTSBURGH WHERE A NEW ELECTRONICS UNIT WAS PUT IN. I WAS ASSURED AFTER THIS ELECTRONIC UNIT WAS INSTALLED, MY CAR WOULD BE BACK TO NORMAL, AS THIS WAS NOT AN ENGINE ISSUE COVERED UNDER WARRANTY. TODAY I RECEIVE A CALL INFORMING ME THAT THE ELECTRONICS UNIT WAS INSTALLED AND IT TURNS OUT THAT IT IS, IN FACT, AN ENGINE ISSUE. I WAS IN SERIOUS DANGER AT THE TIME MY ENGINE STARTED SMOKING. MY FAMILY HAS FUNDS AND ARE MORE THAN WILLING TO TAKE WHATEVER STEPS NECESSARY TO RESOLVE THIS ISSUE. MY MOTHER DIED IN A CAR ACCIDENT IN 2018 IN A CAR ADVERTISING EXCEPTIONAL SAFETY (JUST LIKE THIS ONE). IT HAS PROVIDED ME WITH THE OPPOSITE. I FEEL CONSTANTLY UNSAFE IN THE VEHICLE, AND THE SMOKING ENGINE WAS THE TIPPING POINT FOR ME AND MY FAMILY. THIS ISSUE WILL BE ADDRESSED.

Mar 2, 2021 Fire 70,000 mi

I BOUGHT THIS VEHICLE ABOUT A YEAR AND A HALF AGO IN ARIZONA. IT HAS ONLY EVER BEEN SERVICED BY VOLKWAGEN DEALERSHIPS. SINCE HAVING THE CAR, I HAVE HAD TO HAVE ITS TURBO REPAIRED, NEW FUEL LINES PUT IN, SEVERAL ELECTRONIC PARTS, AND FINALLY ON MY WAY TO SCHOOL FROM BOSTON TO PITTSBURGH, MY ENGINE STARTS SMOKING. AFTER THIS INCIDENT IT WENT TO 'MINUTEMAN VOLKSWAGEN' JUST OUTSIDE OF BOSTON, WHERE THE ISSUE WAS STILL NOT ABLE TO BE RESOLVED. I THEN HAD TO HAVE THE CAR SHIPPED OUT OF POCKET TO A VOLKWAGEN DEALERSHIP IN PITTSBURGH WHERE A NEW ELECTRONICS UNIT WAS PUT IN. I WAS ASSURED AFTER THIS ELECTRONIC UNIT WAS INSTALLED, MY CAR WOULD BE BACK TO NORMAL, AS THIS WAS NOT AN ENGINE ISSUE COVERED UNDER WARRANTY. TODAY I RECEIVE A CALL INFORMING ME THAT THE ELECTRONICS UNIT WAS INSTALLED AND IT TURNS OUT THAT IT IS, IN FACT, AN ENGINE ISSUE. I WAS IN SERIOUS DANGER AT THE TIME MY ENGINE STARTED SMOKING. MY FAMILY HAS FUNDS AND ARE MORE THAN WILLING TO TAKE WHATEVER STEPS NECESSARY TO RESOLVE THIS ISSUE. MY MOTHER DIED IN A CAR ACCIDENT IN 2018 IN A CAR ADVERTISING EXCEPTIONAL SAFETY (JUST LIKE THIS ONE). IT HAS PROVIDED ME WITH THE OPPOSITE. I FEEL CONSTANTLY UNSAFE IN THE VEHICLE, AND THE SMOKING ENGINE WAS THE TIPPING POINT FOR ME AND MY FAMILY. THIS ISSUE WILL BE ADDRESSED.

Jan 24, 2021

VEHICLE STALLS AT RED LIGHTS OR WHEN IDLE. EPC LIGHT CONTINUES TO LIGHT UP. CONTINUE TO TAKE VEHICLE TO DEALERS EACH TIME THEY WERE UNABLE TO FIX STATING CHANGE THE OIL IT IS BAD. AT THIS TIME WE ARE REPLACING ENGINE AT 86,000 MILES, FUEL PUMP WAS ALSO CHANGED IN DECEMBER 2020.

Jan 24, 2021

VEHICLE STALLS AT RED LIGHTS OR WHEN IDLE. EPC LIGHT CONTINUES TO LIGHT UP. CONTINUE TO TAKE VEHICLE TO DEALERS EACH TIME THEY WERE UNABLE TO FIX STATING CHANGE THE OIL IT IS BAD. AT THIS TIME WE ARE REPLACING ENGINE AT 86,000 MILES, FUEL PUMP WAS ALSO CHANGED IN DECEMBER 2020.

Dec 29, 2020 100,000 mi

THE HEATING OF THE WINDSHIELD AND SIDE WINDOW DEFROSTING SYSTEM NOT WORKING ON THE PASSENGER SIDE OF THE CAR. VW HAS ALREADY RECALLED THE 2014 PASSAT WITH THE DIESEL ENGINE. GOING BACK HOME FROM TENNESSEE ON THE INTERSTATE AT 66 MPH THE OUTSIDE TEMPERATURE WAS NEGATIVE 9 THE PASSENGER SIDE WINDSHIELD DEVELOPED ICE ON THE INSIDE OF THE CAR ALONG WITH THE PASSENGER SIDE WINDOW. WE HAD TO PULL OFF AT A EXIT AND SCRAPE THE INSIDE OF THE WINDSHIELD AND SIDE WINDOW. WE CONTINUED ON ARE TRIP HOME AND HAD TO STOP ABOUT AN HOUR LATER WITH THE SAME PROBLEM. WE HAD TO WAIT FOR THE OUTSIDE TEMPERATURE TO RISE UP AND THE SUN TO COME OUT. THE PASSENGER SIDE WINDSHIELD AND SIDE WIDOW INSIDE WOULD NOT CLEAR UP AND HAD TO BE TOWEL DRIED ALL THE WAY HOME. TALKED TO VW OF AMERICA THERE COMMENT WAS THEY HAD NOT HEARD OF THE PROBLEM. TALKED TO THE LOCAL VW DEALER AND THERE COMMENT WAS THAT THEY ARE REPLACING HEATER CORES ON OTHER YEARS OF THE PASSAT'S BUT NOT ARE YEAR YET. THEY RECOMMENDED THAT WE PAY FOR THE REPAIR AND TRY TO GET VW OF AMERICA PAY FOR IT. VW HAS WARRANTIED OTHER VWS WITH A LETTER EXTENDING THE WARRANTY ON SOME 2013-2014 PASSAT'S TO 10 YEARS AND UP TO 120K MILES.

Dec 29, 2020 100,000 mi

THE HEATING OF THE WINDSHIELD AND SIDE WINDOW DEFROSTING SYSTEM NOT WORKING ON THE PASSENGER SIDE OF THE CAR. VW HAS ALREADY RECALLED THE 2014 PASSAT WITH THE DIESEL ENGINE. GOING BACK HOME FROM TENNESSEE ON THE INTERSTATE AT 66 MPH THE OUTSIDE TEMPERATURE WAS NEGATIVE 9 THE PASSENGER SIDE WINDSHIELD DEVELOPED ICE ON THE INSIDE OF THE CAR ALONG WITH THE PASSENGER SIDE WINDOW. WE HAD TO PULL OFF AT A EXIT AND SCRAPE THE INSIDE OF THE WINDSHIELD AND SIDE WINDOW. WE CONTINUED ON ARE TRIP HOME AND HAD TO STOP ABOUT AN HOUR LATER WITH THE SAME PROBLEM. WE HAD TO WAIT FOR THE OUTSIDE TEMPERATURE TO RISE UP AND THE SUN TO COME OUT. THE PASSENGER SIDE WINDSHIELD AND SIDE WIDOW INSIDE WOULD NOT CLEAR UP AND HAD TO BE TOWEL DRIED ALL THE WAY HOME. TALKED TO VW OF AMERICA THERE COMMENT WAS THEY HAD NOT HEARD OF THE PROBLEM. TALKED TO THE LOCAL VW DEALER AND THERE COMMENT WAS THAT THEY ARE REPLACING HEATER CORES ON OTHER YEARS OF THE PASSAT'S BUT NOT ARE YEAR YET. THEY RECOMMENDED THAT WE PAY FOR THE REPAIR AND TRY TO GET VW OF AMERICA PAY FOR IT. VW HAS WARRANTIED OTHER VWS WITH A LETTER EXTENDING THE WARRANTY ON SOME 2013-2014 PASSAT'S TO 10 YEARS AND UP TO 120K MILES.

Dec 1, 2020 119,000 mi

WHILE DRIVING THE CAR THE EPC LIGHT CAME ON. I TOOK THE VEHICLE TO THE DEALERSHIP WHERE THEY DETERMINED THE OIL LEVEL WAS SO LOW THAT NO OIL WAS SHOWING ON THE DIP STICK. DEALERSHIP ADDED 3.8 QUARTS ITS AND NOTED THEY SUSPECT BASED ON MY HISTORY OF TIMELY OIL CHANGES THAT THE ENGINE IS CONSUMING OIL. THE LOW OIL INDICATOR LIGHT NEVER CAME ON. THE CAR IS STILL CONSUMING OIL AND NO INDICATOR LIGHT IS COMING ON.

Dec 1, 2020 119,000 mi

WHILE DRIVING THE CAR THE EPC LIGHT CAME ON. I TOOK THE VEHICLE TO THE DEALERSHIP WHERE THEY DETERMINED THE OIL LEVEL WAS SO LOW THAT NO OIL WAS SHOWING ON THE DIP STICK. DEALERSHIP ADDED 3.8 QUARTS ITS AND NOTED THEY SUSPECT BASED ON MY HISTORY OF TIMELY OIL CHANGES THAT THE ENGINE IS CONSUMING OIL. THE LOW OIL INDICATOR LIGHT NEVER CAME ON. THE CAR IS STILL CONSUMING OIL AND NO INDICATOR LIGHT IS COMING ON.

Oct 16, 2020 120,970 mi

I CURRENTLY OWN A 2014 VW PASSAT TDI THAT WAS PART OF THE RECALL AND DUE TO THE FACT THESE VEHICLES HAVE SAT AROUND A LONG PERIOD OF TIME THEY EXTENDED CERTAIN OTHER PARTS WARRANTY. IN FEBRUARY I HAD THE HEATER CORE REPLACED TWICE. OVER THE SUMMER THERE WAS NO NEED FOR HEAT AND I JUST TURNED THE HEAT ON THIS MORNING AND THE VEHICLE IS BLOWING COLD AIR AGAIN. I AM LESS THAN 1000 MILES OUTSIDE THE EXTENDED WARRANTY AND VW REFUSES TO REPAIR. THIS ISSUE COULD HAVE STARTED WELL WITHIN THE MILEAGE RESTRAINTS BUT DUE TO WARM WEATHER THERE WAS NO NEED FOR HEAT. THIS PROBLEM WAS ALREADY ESTABLISHED AND DOCUMENTED AND VW SHOULD REPLACE. I WILL BE LEFT OUT IN THE COLD ALL WINTER

Oct 16, 2020 120,970 mi

I CURRENTLY OWN A 2014 VW PASSAT TDI THAT WAS PART OF THE RECALL AND DUE TO THE FACT THESE VEHICLES HAVE SAT AROUND A LONG PERIOD OF TIME THEY EXTENDED CERTAIN OTHER PARTS WARRANTY. IN FEBRUARY I HAD THE HEATER CORE REPLACED TWICE. OVER THE SUMMER THERE WAS NO NEED FOR HEAT AND I JUST TURNED THE HEAT ON THIS MORNING AND THE VEHICLE IS BLOWING COLD AIR AGAIN. I AM LESS THAN 1000 MILES OUTSIDE THE EXTENDED WARRANTY AND VW REFUSES TO REPAIR. THIS ISSUE COULD HAVE STARTED WELL WITHIN THE MILEAGE RESTRAINTS BUT DUE TO WARM WEATHER THERE WAS NO NEED FOR HEAT. THIS PROBLEM WAS ALREADY ESTABLISHED AND DOCUMENTED AND VW SHOULD REPLACE. I WILL BE LEFT OUT IN THE COLD ALL WINTER

May 29, 2020 48,000 mi

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT DURING COLD WEATHER, THE VEHICLE VIBRATED EXCESSIVELY WHEN STARTED. THE CONTACT STATED THAT AFTER WARMING UP THE VEHICLE AND DRIVING FOR APPROXIMATELY 30 MINUTES, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WOULD THEN RESTART SEVERAL MINUTES LATER. BAY RIDGE VOLKSWAGEN (8910 4TH AVE, BROOKLYN, NY 11209, (718) 351-7000) WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

May 29, 2020 48,000 mi

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT DURING COLD WEATHER, THE VEHICLE VIBRATED EXCESSIVELY WHEN STARTED. THE CONTACT STATED THAT AFTER WARMING UP THE VEHICLE AND DRIVING FOR APPROXIMATELY 30 MINUTES, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WOULD THEN RESTART SEVERAL MINUTES LATER. BAY RIDGE VOLKSWAGEN (8910 4TH AVE, BROOKLYN, NY 11209, (718) 351-7000) WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

Mar 24, 2020 916,888 mi

THE HEATER CORE IN THESE CARS ARE HORRIBLE I'VE HAD MIND REPLACED 3 TIMES AND I HAVE TO GET ANOTHER HEATER CORE AND MY CAR FLOOR IS FULL OFF WATER AND IT KEEPS LEAKING AND THE WAY THE SOUND WHEN YOUR TAKING OFF I NOTICED THAT SOUND LIKE A MINI WEED EATER WHEN YOU PRESS ON THE GAS

Mar 24, 2020 916,888 mi

THE HEATER CORE IN THESE CARS ARE HORRIBLE I'VE HAD MIND REPLACED 3 TIMES AND I HAVE TO GET ANOTHER HEATER CORE AND MY CAR FLOOR IS FULL OFF WATER AND IT KEEPS LEAKING AND THE WAY THE SOUND WHEN YOUR TAKING OFF I NOTICED THAT SOUND LIKE A MINI WEED EATER WHEN YOU PRESS ON THE GAS

Mar 23, 2020 124,000 mi

TIMING CHAIN

Mar 23, 2020 124,000 mi

TIMING CHAIN

Mar 10, 2020

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS AN ABNORMAL ODOR IN THE VEHICLE. THE CONTACT WAS ADVISED BY HER SISTER TO CHECK THE OIL LEVEL. THE CONTACT CHECKED THE OIL LEVEL AND NOTICED THAT THERE WAS NO OIL ON THE DIPSTICK. THE CONTACT ADDED OIL TO THE ENGINE. THE CONTACT STATED THAT A WARNING LIGHT WAS NOT DISPLAYED TO INFORM OF A LOW OIL LEVEL. THE VEHICLE WAS TAKEN TO BARTLESVILLE CHRYSLER DODGE RAM JEEP LOCATED AT (3250 SE WASHINGTON BLVD, BARTLESVILLE, OK 74006), WHERE THE VEHICLE WAS INSPECTED AND THE TECHNICIAN FOUND NO OIL LEAKS. THE VEHICLE WAS ALSO TAKEN TO DON THORNTON VOLKSWAGEN OF TULSA LOCATED AT (4240 S. MEMORIAL DR, TULSA, OK 74145) WHERE THE CONTACT WAS INFORMED THAT THE OIL CAP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Mar 10, 2020

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS AN ABNORMAL ODOR IN THE VEHICLE. THE CONTACT WAS ADVISED BY HER SISTER TO CHECK THE OIL LEVEL. THE CONTACT CHECKED THE OIL LEVEL AND NOTICED THAT THERE WAS NO OIL ON THE DIPSTICK. THE CONTACT ADDED OIL TO THE ENGINE. THE CONTACT STATED THAT A WARNING LIGHT WAS NOT DISPLAYED TO INFORM OF A LOW OIL LEVEL. THE VEHICLE WAS TAKEN TO BARTLESVILLE CHRYSLER DODGE RAM JEEP LOCATED AT (3250 SE WASHINGTON BLVD, BARTLESVILLE, OK 74006), WHERE THE VEHICLE WAS INSPECTED AND THE TECHNICIAN FOUND NO OIL LEAKS. THE VEHICLE WAS ALSO TAKEN TO DON THORNTON VOLKSWAGEN OF TULSA LOCATED AT (4240 S. MEMORIAL DR, TULSA, OK 74145) WHERE THE CONTACT WAS INFORMED THAT THE OIL CAP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Jan 8, 2020

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO PRESTIGE VOLKSWAGEN OF TURNERSVILLE LOCATED AT 4271 E BLACK HORSE PIKE, TURNERSVILLE, NJ 08012 (856) 629-9200, FOR AN UNKNOWN MANUFACTURER RECALL (NHTSA NUMBER UNKNOWN). WHILE THE VEHICLE WAS AT THE DEALER, THE CONTACT WAS INFORMED OF TWO ADDITIONAL UNKNOWN OPEN RECALLS ON THE VEHICLE. WHILE DRIVING FROM THE DEALER BACK TO THE RESIDENCE THE ELECTRONIC POWER CONTROL (EPC) WARNING LIGHT ILLUMINATED. THE SAME DEALER WAS CONTACTED BY PHONE AND THE CONTACT WAS INFORMED TO HAVE THE VEHICLE TAKEN BACK TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE OIL LEVEL IN THE VEHICLE WAS LOW. THE CONTACT DISPUTED THAT THE OIL LEVEL WAS LOW AND INSTEAD STATED THAT EPC WARNING LIGHT FAILURE WAS DUE TO A THROTTLE BODY FAILURE. THE VEHICLE WAS NOT REPAIRED. AFTER TWO DAYS, THE EPC WARNING LIGHT AGAIN BECAME ILLUMINATED. THE VEHICLE WAS AGAIN TAKEN BACK TO THE SAME DEALER AND REMAINED IN THE CUSTODY OF THE DEALER FOR TWO WEEKS. THE CONTACT WAS INFORMED THAT THERE WOULD BE A $600 CHARGE TO PLACE AN OIL LEVEL MONITOR ON THE VEHICLE HOWEVER DUE TO THE DISPUTE BETWEEN THE CONTACT AND THE DEALER, THE CONTACT WAS INFORMED BY THE MANUFACTURER TO HAVE THE VEHICLE TAKEN TO ANOTHER AUTHORIZED DEALER. THE VEHICLE WAS THEN TAKEN TO CHERRY HILL VOLKSWAGEN LOCATED AT 2261 NJ-70, CHERRY HILL, NJ 08002, (888) 486-1840 FOR A SECOND DIAGNOSTIC TEST TO BE PERFORMED. THE DIAGNOSTIC TEST WAS PERFORMED AND AN UNDISCLOSED PART WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE EPC WARNING LIGHT ALSO RECURRED. THE VEHICLE WAS TAKEN BACK TO CHERRY HILLS VOLKSWAGEN AND THE CONTACT WAS PROVIDED AN ESTIMATE OF $800 TO REPAIR THE VEHICLE HOWEVER, IT WAS STATED THAT THE REPAIR MAY NOT FIX THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT THERE WAS NO ADDITIONAL ASSISTANCE PROVIDED. THE FAILURE MILEAGE WAS UNKNOWN.

Jan 8, 2020

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO PRESTIGE VOLKSWAGEN OF TURNERSVILLE LOCATED AT 4271 E BLACK HORSE PIKE, TURNERSVILLE, NJ 08012 (856) 629-9200, FOR AN UNKNOWN MANUFACTURER RECALL (NHTSA NUMBER UNKNOWN). WHILE THE VEHICLE WAS AT THE DEALER, THE CONTACT WAS INFORMED OF TWO ADDITIONAL UNKNOWN OPEN RECALLS ON THE VEHICLE. WHILE DRIVING FROM THE DEALER BACK TO THE RESIDENCE THE ELECTRONIC POWER CONTROL (EPC) WARNING LIGHT ILLUMINATED. THE SAME DEALER WAS CONTACTED BY PHONE AND THE CONTACT WAS INFORMED TO HAVE THE VEHICLE TAKEN BACK TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE OIL LEVEL IN THE VEHICLE WAS LOW. THE CONTACT DISPUTED THAT THE OIL LEVEL WAS LOW AND INSTEAD STATED THAT EPC WARNING LIGHT FAILURE WAS DUE TO A THROTTLE BODY FAILURE. THE VEHICLE WAS NOT REPAIRED. AFTER TWO DAYS, THE EPC WARNING LIGHT AGAIN BECAME ILLUMINATED. THE VEHICLE WAS AGAIN TAKEN BACK TO THE SAME DEALER AND REMAINED IN THE CUSTODY OF THE DEALER FOR TWO WEEKS. THE CONTACT WAS INFORMED THAT THERE WOULD BE A $600 CHARGE TO PLACE AN OIL LEVEL MONITOR ON THE VEHICLE HOWEVER DUE TO THE DISPUTE BETWEEN THE CONTACT AND THE DEALER, THE CONTACT WAS INFORMED BY THE MANUFACTURER TO HAVE THE VEHICLE TAKEN TO ANOTHER AUTHORIZED DEALER. THE VEHICLE WAS THEN TAKEN TO CHERRY HILL VOLKSWAGEN LOCATED AT 2261 NJ-70, CHERRY HILL, NJ 08002, (888) 486-1840 FOR A SECOND DIAGNOSTIC TEST TO BE PERFORMED. THE DIAGNOSTIC TEST WAS PERFORMED AND AN UNDISCLOSED PART WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE EPC WARNING LIGHT ALSO RECURRED. THE VEHICLE WAS TAKEN BACK TO CHERRY HILLS VOLKSWAGEN AND THE CONTACT WAS PROVIDED AN ESTIMATE OF $800 TO REPAIR THE VEHICLE HOWEVER, IT WAS STATED THAT THE REPAIR MAY NOT FIX THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT THERE WAS NO ADDITIONAL ASSISTANCE PROVIDED. THE FAILURE MILEAGE WAS UNKNOWN.

Dec 10, 2019 120,000 mi

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE OPERATING THE VEHICLE, THE ELECTRONIC POWER CONTROL INDICATOR REMAINED ILLUMINATED AND THE VEHICLE WOULD SHUT OFF. THE VEHICLE WAS TOWED TO VOLKSWAGEN OF SOUTH ATLANTA (4305 JONESBORO RD, UNION CITY, GA) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

Dec 10, 2019 120,000 mi

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE OPERATING THE VEHICLE, THE ELECTRONIC POWER CONTROL INDICATOR REMAINED ILLUMINATED AND THE VEHICLE WOULD SHUT OFF. THE VEHICLE WAS TOWED TO VOLKSWAGEN OF SOUTH ATLANTA (4305 JONESBORO RD, UNION CITY, GA) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

Nov 22, 2019 43,000 mi

WHILE DRIVING AT HIGHWAY SPEED THE VEHICLE SUFFERED A SUDDEN AND CATASTROPHIC FAILURE OF THE HIGH PRESSURE FUEL PUMP. THE VEHICLE HAS ONLY 43K ON IT AND WAS JUST PURCHASED AFTER RECEIVING THE TDI UPDATE 3K MILES AGO. THE FUEL PUMP FAILURE OCCURRED AROUND 60-70 MPH ON THE HIGHWAY AND LEAD TO THE VEHICLE LOSING ALL POWER AND BARELY MAKING IT TO THE SHOULDER OF THE ROAD. I HAVE NOW LEARNED THAT THIS FAILURE HAS COMPLETELY DESTROYED MY FUEL SYSTEM AND IS NOT COVERED BY VW EVEN THOUGHTHEY ARE USING THE SAME PART THAT THEY ARE COVERING FOR THE 2010-2013 MODEL YEARS THEY OFFERED AN EXTENDED WARRANTY ON. NOT ONLY IS THIS INCREDIBLY UNSAFE, AS A CONSUMER THIS TYPE OF UNPREDICTABLE AND COMMON FAILURE IS UNACCEPTABLE.

Nov 22, 2019

THIS VEHICLE HAS EXPERIENCED COOLING SYSTEM ISSUES SINCE 49000 MILES. THE CAR NOW HAS 122,500 MILES. THE HEATER CORE HAS BEEN REPLACED 5 TIMES, 2 RADIATORS, EGR COOLER, INTERCOOLER, OIL COOLER, TRANSMISSION COOLER. THESE ARE ALL IMPACTED WITH SOME SORT OF SLUDGE. VW HAD ISSUED AN EXTENDED WARRANTY ON THE HEATER CORE ADDRESSED BY TSB 80-15-04. AFTER NUMEROUS CONVERSATION WITH VW AND THE DEALER SERVICE DEPARTMENT THE PARTS OTHER THEN THE HEATER CORE THAT IS COVERED UNDER THE TSB HAVE BEEN REPLACED AT NO COST TO ME EXCEPT THE INCONVENIENCE OF THE TIME INVOLVED TO RESOLVE THESE ISSUES. VW IS CLAIMING THAT THESE VEHICLES DO NOT HAVE AN ISSUE OTHER THAN WHAT THE TSB ADDRESSES. I HAVE SINCE TRADED THE CAR IN ON A 2015 PASSAT TDI THAT NOW APPEARS TO BE EXPERIENCING THE SAME ISSUES. THERE ISN'T A TSB OR EXTENDED WARRANTY FOR THE COOLING SYSTEM/HEATER ON THIS MODEL. I BELIEVE THIS TO BE A SAFETY ISSUE, NOT HAVING THE PROPER HEATING SYSTEM COULD IMPAIR VISIBILITY IN THE WINTER.

Nov 22, 2019 43,000 mi

WHILE DRIVING AT HIGHWAY SPEED THE VEHICLE SUFFERED A SUDDEN AND CATASTROPHIC FAILURE OF THE HIGH PRESSURE FUEL PUMP. THE VEHICLE HAS ONLY 43K ON IT AND WAS JUST PURCHASED AFTER RECEIVING THE TDI UPDATE 3K MILES AGO. THE FUEL PUMP FAILURE OCCURRED AROUND 60-70 MPH ON THE HIGHWAY AND LEAD TO THE VEHICLE LOSING ALL POWER AND BARELY MAKING IT TO THE SHOULDER OF THE ROAD. I HAVE NOW LEARNED THAT THIS FAILURE HAS COMPLETELY DESTROYED MY FUEL SYSTEM AND IS NOT COVERED BY VW EVEN THOUGHTHEY ARE USING THE SAME PART THAT THEY ARE COVERING FOR THE 2010-2013 MODEL YEARS THEY OFFERED AN EXTENDED WARRANTY ON. NOT ONLY IS THIS INCREDIBLY UNSAFE, AS A CONSUMER THIS TYPE OF UNPREDICTABLE AND COMMON FAILURE IS UNACCEPTABLE.

Nov 22, 2019

THIS VEHICLE HAS EXPERIENCED COOLING SYSTEM ISSUES SINCE 49000 MILES. THE CAR NOW HAS 122,500 MILES. THE HEATER CORE HAS BEEN REPLACED 5 TIMES, 2 RADIATORS, EGR COOLER, INTERCOOLER, OIL COOLER, TRANSMISSION COOLER. THESE ARE ALL IMPACTED WITH SOME SORT OF SLUDGE. VW HAD ISSUED AN EXTENDED WARRANTY ON THE HEATER CORE ADDRESSED BY TSB 80-15-04. AFTER NUMEROUS CONVERSATION WITH VW AND THE DEALER SERVICE DEPARTMENT THE PARTS OTHER THEN THE HEATER CORE THAT IS COVERED UNDER THE TSB HAVE BEEN REPLACED AT NO COST TO ME EXCEPT THE INCONVENIENCE OF THE TIME INVOLVED TO RESOLVE THESE ISSUES. VW IS CLAIMING THAT THESE VEHICLES DO NOT HAVE AN ISSUE OTHER THAN WHAT THE TSB ADDRESSES. I HAVE SINCE TRADED THE CAR IN ON A 2015 PASSAT TDI THAT NOW APPEARS TO BE EXPERIENCING THE SAME ISSUES. THERE ISN'T A TSB OR EXTENDED WARRANTY FOR THE COOLING SYSTEM/HEATER ON THIS MODEL. I BELIEVE THIS TO BE A SAFETY ISSUE, NOT HAVING THE PROPER HEATING SYSTEM COULD IMPAIR VISIBILITY IN THE WINTER.

Nov 15, 2019 83,000 mi

TIMING CHAIN DECIDED TO GIVE UP AS I WAS DRIVING ON A MAJOR HIGHWAY. NOW I'M STUCK HAVING TO POTENTIALLY REPLACE THE ENGINE, A 5K BILL. JUST PURCHASED THE CAR LAST YEAR AND STILL MAKING PAYMENT ON IT. NEVER HAD ANY INDICATION OR ILLUMINATION ON THE DASHBOARD OF WARNING FOR THE ENGINE FAILURE

Nov 15, 2019 83,000 mi

TIMING CHAIN DECIDED TO GIVE UP AS I WAS DRIVING ON A MAJOR HIGHWAY. NOW I'M STUCK HAVING TO POTENTIALLY REPLACE THE ENGINE, A 5K BILL. JUST PURCHASED THE CAR LAST YEAR AND STILL MAKING PAYMENT ON IT. NEVER HAD ANY INDICATION OR ILLUMINATION ON THE DASHBOARD OF WARNING FOR THE ENGINE FAILURE

Nov 6, 2019 54,400 mi

VEHICLE ENGINE LIGHT COMES AND GOES WAY. THE VEHICLE JERKS/SHAKES WHEN WAITING THE RED SIGNALS AND LOOSES POWER AND HAD TO STOP THE VEHICLE AND START THE VEHICLE.I HAVE DONE ALL THE OIL ACCORDING TO THE RECOMMENDED MILAGE BY THE DEALER. AND ALSO IT LOOSES POWER WHEN TAKING TURNS, IN THAT CASE NEED TO TURN OFF THE VEHICLE AND START AGAIN. THIS HAPPENS WHEN VEHICLE WAITS THE RED SIGNAL AND MOVE/SHAKES HEAVILY AND HAD TO PUT THE VEHICLE IN PARK AND STOP IT. THOUGH VEHICLE IS 5 YEAR AND RAN BARELY 55K AND STARTED SHOWING SYMPTOMS AS MENTIONED AS ABOVE.I STRONGLY BELIEVE THIS SOMETHING TO DO WITH THE MANUFACTURING. BELOW IS THE REPORT FROM THE DEALER. ------------------- CAM FAULTS, MISFIRES. SCANNED VEHICLE AND FOUND CAM FAULT P034100, ALL CYLINDER MISFIRES FAULTS. TRACED FAULT TO TIMING CHAIN TENSIONER FAILURE. ------------------------ I HAVE ALSO ATTACHED THE INVOICE AND DIAGNOSES RESULTS ABOUT THE ISSUE. AND ALSO FOUND IN INTERNET RELATED TO THE SAME ISSUE THAT THEY HAVE SEEN OTHER VW VEHICLES. THE ISSUE SEEMS TO BE SIMILAR, HOWEVER VW/VW DEALER SEEMS NOT ACCEPTING AND DOING REPAIR FOR FREE. HTTPS://MEDIUM.COM/@AUTOBAHNAUDIVW/VOLKSWAGEN-AUDI-TIMING-CHAIN-SETTLEMENT-RECALL-REPAIR-REIMBURSEMENT-INFORMATION-C4ABC4F5B359

Nov 6, 2019 54,400 mi

VEHICLE ENGINE LIGHT COMES AND GOES WAY. THE VEHICLE JERKS/SHAKES WHEN WAITING THE RED SIGNALS AND LOOSES POWER AND HAD TO STOP THE VEHICLE AND START THE VEHICLE.I HAVE DONE ALL THE OIL ACCORDING TO THE RECOMMENDED MILAGE BY THE DEALER. AND ALSO IT LOOSES POWER WHEN TAKING TURNS, IN THAT CASE NEED TO TURN OFF THE VEHICLE AND START AGAIN. THIS HAPPENS WHEN VEHICLE WAITS THE RED SIGNAL AND MOVE/SHAKES HEAVILY AND HAD TO PUT THE VEHICLE IN PARK AND STOP IT. THOUGH VEHICLE IS 5 YEAR AND RAN BARELY 55K AND STARTED SHOWING SYMPTOMS AS MENTIONED AS ABOVE.I STRONGLY BELIEVE THIS SOMETHING TO DO WITH THE MANUFACTURING. BELOW IS THE REPORT FROM THE DEALER. ------------------- CAM FAULTS, MISFIRES. SCANNED VEHICLE AND FOUND CAM FAULT P034100, ALL CYLINDER MISFIRES FAULTS. TRACED FAULT TO TIMING CHAIN TENSIONER FAILURE. ------------------------ I HAVE ALSO ATTACHED THE INVOICE AND DIAGNOSES RESULTS ABOUT THE ISSUE. AND ALSO FOUND IN INTERNET RELATED TO THE SAME ISSUE THAT THEY HAVE SEEN OTHER VW VEHICLES. THE ISSUE SEEMS TO BE SIMILAR, HOWEVER VW/VW DEALER SEEMS NOT ACCEPTING AND DOING REPAIR FOR FREE. HTTPS://MEDIUM.COM/@AUTOBAHNAUDIVW/VOLKSWAGEN-AUDI-TIMING-CHAIN-SETTLEMENT-RECALL-REPAIR-REIMBURSEMENT-INFORMATION-C4ABC4F5B359

Jul 23, 2019

PLEASE BE ADVISED THAT THE MATTER REGARDING TIMING CHAIN AND TENSIONER SYSTEM HAS BEEN RESOLVED BY VW OF AMERICA TO MY SATISFACTION AND NO FURTHER ACTION IS NECESSARY . THANK YOU VERY MUCH

Jul 23, 2019

PLEASE BE ADVISED THAT THE MATTER REGARDING TIMING CHAIN AND TENSIONER SYSTEM HAS BEEN RESOLVED BY VW OF AMERICA TO MY SATISFACTION AND NO FURTHER ACTION IS NECESSARY . THANK YOU VERY MUCH

Apr 8, 2019 67,000 mi

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE DRIVING, THE VEHICLE STARTED TO JERK, THE RPMS DECREASED, AND THE VEHICLE DECELERATED. ALSO, THE CHECK ENGINE, EPC, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO OURISMAN VOLKSWAGEN OF WALDORF (LOCATED AT 2282 CRAIN HWY, WALDORF, MD 20601, (301) 843-1234) WHERE IT WAS DIAGNOSED THAT THE CONNECTION FROM THE FUEL PUMP DETACHED AND THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURES RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

Apr 8, 2019 67,000 mi

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE DRIVING, THE VEHICLE STARTED TO JERK, THE RPMS DECREASED, AND THE VEHICLE DECELERATED. ALSO, THE CHECK ENGINE, EPC, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO OURISMAN VOLKSWAGEN OF WALDORF (LOCATED AT 2282 CRAIN HWY, WALDORF, MD 20601, (301) 843-1234) WHERE IT WAS DIAGNOSED THAT THE CONNECTION FROM THE FUEL PUMP DETACHED AND THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURES RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

Feb 5, 2019 58,900 mi

TRANSMISSION LEAK COOLANT LEAK ENGINE LIGHT AND BRAKES RADIATOR LEAK

Feb 5, 2019 58,900 mi

TRANSMISSION LEAK COOLANT LEAK ENGINE LIGHT AND BRAKES RADIATOR LEAK

Jan 10, 2019 88,000 mi

WHILE DRIVING MY VEHICLE IT STOPPED. THE VEHICLE WAS TAKEN TO A MECHANIC AND I WAS TOLD THAT MY TIMING CHAIN WAS BROKEN. I FOUND IT IRONIC THAT THERE WAS A RECALL ON OTHER MODELS BUT NOT MINE.

Jan 10, 2019 88,000 mi

WHILE DRIVING MY VEHICLE IT STOPPED. THE VEHICLE WAS TAKEN TO A MECHANIC AND I WAS TOLD THAT MY TIMING CHAIN WAS BROKEN. I FOUND IT IRONIC THAT THERE WAS A RECALL ON OTHER MODELS BUT NOT MINE.

Dec 4, 2018 119,403 mi

THE HEATER CORE IN MY 2014 VOLKSWAGEN PASSAT TDI HAS FAILED AND BEEN REPLACED FOUR TIMES WITHIN THE LAST 2 YEARS. THERE IS/WAS AN EXTENDED WARRANTY RELATED TO THE HEATER CORE FAILURE BUT THERE HAS NOT YET BEEN A RECALL DESPITE AN OBVIOUS DEFECT WITH THE HEATER CORES. FAILURE 1, 11/28/2016- REPORTED AS INSUFFICIENT HEAT, PRIMARILY PASSENGER SIDE - WARRANTY COVERED FAILURE 2, 06/30/2017- IDENTIFIED BY CHECK ENGINE LIGHT ALERT- WARRANTY COVERED FAILURE 3, 0/7/10/2017- IDENTIFIED BY CHECK ENGINE LIGHT ALERT, WARRANTY COVERED FAILURE 4, 11/28/2017- REPORTED AS INSUFFICIENT HEAT- PRIMARILY ON PASSENGER SIDE- ORIGINALLY REPORTED ON 10/26/2018- VW DECLINED TO COVER UNDER WARRANTY. WITHOUT A PROPERLY FUNCTIONING HEATER CORE, THE WINDSHIELD DEFROSTER WILL NOT HAVE HEAT. IN THIS SITUATION, THE DRIVER WILL HAVE DIFFICULTY MAINTAINING A CLEAR WINDSHIELD, WHICH WILL CREATE A HAZARDOUS SITUATION. THE LACK OF HEAT IN THE VEHICLE CAN ALSO BE UNSAFE IN SOME CLIMATES.

Dec 4, 2018 119,403 mi

THE HEATER CORE IN MY 2014 VOLKSWAGEN PASSAT TDI HAS FAILED AND BEEN REPLACED FOUR TIMES WITHIN THE LAST 2 YEARS. THERE IS/WAS AN EXTENDED WARRANTY RELATED TO THE HEATER CORE FAILURE BUT THERE HAS NOT YET BEEN A RECALL DESPITE AN OBVIOUS DEFECT WITH THE HEATER CORES. FAILURE 1, 11/28/2016- REPORTED AS INSUFFICIENT HEAT, PRIMARILY PASSENGER SIDE - WARRANTY COVERED FAILURE 2, 06/30/2017- IDENTIFIED BY CHECK ENGINE LIGHT ALERT- WARRANTY COVERED FAILURE 3, 0/7/10/2017- IDENTIFIED BY CHECK ENGINE LIGHT ALERT, WARRANTY COVERED FAILURE 4, 11/28/2017- REPORTED AS INSUFFICIENT HEAT- PRIMARILY ON PASSENGER SIDE- ORIGINALLY REPORTED ON 10/26/2018- VW DECLINED TO COVER UNDER WARRANTY. WITHOUT A PROPERLY FUNCTIONING HEATER CORE, THE WINDSHIELD DEFROSTER WILL NOT HAVE HEAT. IN THIS SITUATION, THE DRIVER WILL HAVE DIFFICULTY MAINTAINING A CLEAR WINDSHIELD, WHICH WILL CREATE A HAZARDOUS SITUATION. THE LACK OF HEAT IN THE VEHICLE CAN ALSO BE UNSAFE IN SOME CLIMATES.

Sep 14, 2018 10,200 mi

THE MOTOR KEPT MAKING NOISE DIDN'T KNOW WHAT IT WAS WENT TO VOLKSWAGEN OF MEMPHIS THE MOTOR HAD TO BE REPLACED, 2 MONTHS LATER SMELLED GAS COMING FROM CAR THE FUEL INJECTOR HAD TO BE REPLACED, 2 MONTHS AFTER THAT THE OVERHEAT INDICATOR WAS ON COULDN'T DRIVE THE CAR THE WATER PUMP WENT OUT WAS OUT OF SEVERAL THOUSANDS OF DOLLARS NOT HAPPY WITH THE CAR AT ALL BUT ALMOST DONE PAYING ON IT WILL NOT BUY ANOTHER.

Sep 14, 2018 10,200 mi

THE MOTOR KEPT MAKING NOISE DIDN'T KNOW WHAT IT WAS WENT TO VOLKSWAGEN OF MEMPHIS THE MOTOR HAD TO BE REPLACED, 2 MONTHS LATER SMELLED GAS COMING FROM CAR THE FUEL INJECTOR HAD TO BE REPLACED, 2 MONTHS AFTER THAT THE OVERHEAT INDICATOR WAS ON COULDN'T DRIVE THE CAR THE WATER PUMP WENT OUT WAS OUT OF SEVERAL THOUSANDS OF DOLLARS NOT HAPPY WITH THE CAR AT ALL BUT ALMOST DONE PAYING ON IT WILL NOT BUY ANOTHER.

Sep 5, 2018 93,000 mi

WE TOOK THE CAR IN FOR MAINTENANCE TO THE DEALERSHIP A MONTH AGO. IT WAS A LITTLE LOUD WHICH WAS EVIDENT. THE DEALERS MECHANIC SAID THE CAR WAS FINE. A FEW WEEKS AGO THE CHECK ENGINE LIGHT CAME ON (STEADY NOT BLINKING). WE TOOK IT INTO THE DEALERSHIP AND FOUND OUT THAT THE TIMING TENSIONER (APPARENTLY A KNOWN VEHICLE ISSUE ACCORDING TO THE MECHANIC), AND THAT IT HAD DAMAGED THE ENGINE TO THE POINT IT NEEDED TO BE REPLACED. IT HAS A 1.8T, AND I AM CURIOUS EXACTLY HOW PREVALENT THIS PROBLEM IS.

Sep 5, 2018 93,000 mi

WE TOOK THE CAR IN FOR MAINTENANCE TO THE DEALERSHIP A MONTH AGO. IT WAS A LITTLE LOUD WHICH WAS EVIDENT. THE DEALERS MECHANIC SAID THE CAR WAS FINE. A FEW WEEKS AGO THE CHECK ENGINE LIGHT CAME ON (STEADY NOT BLINKING). WE TOOK IT INTO THE DEALERSHIP AND FOUND OUT THAT THE TIMING TENSIONER (APPARENTLY A KNOWN VEHICLE ISSUE ACCORDING TO THE MECHANIC), AND THAT IT HAD DAMAGED THE ENGINE TO THE POINT IT NEEDED TO BE REPLACED. IT HAS A 1.8T, AND I AM CURIOUS EXACTLY HOW PREVALENT THIS PROBLEM IS.

Jun 29, 2018 50,000 mi

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND IT WOULD OPERATE AS INTENDED. THE CONTACT STATED THAT THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS TAKEN TO FOX VOLKSWAGEN OF ROCHESTER HILLS (773 S ROCHESTER RD, ROCHESTER HILLS, MI 48307, (248) 656-0400) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Jun 29, 2018 50,000 mi

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND IT WOULD OPERATE AS INTENDED. THE CONTACT STATED THAT THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS TAKEN TO FOX VOLKSWAGEN OF ROCHESTER HILLS (773 S ROCHESTER RD, ROCHESTER HILLS, MI 48307, (248) 656-0400) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Mar 16, 2018 91,373 mi

STARTING GETTING TIMING CODE ERRORS. TOOK IT TO THE DEALER AND THEY SAID THE TIMING CHAIN IS BAD AND WILL COST NEARLY $4000 TO REPLACE. LOOKED ONLINE AND THIS IS A COMMON OCCURENCE WITH THE MAKE AND MODEL OF THIS CAR. WANT TO MAKE SURE THEY DON'T GET AWAY WITH THIS. THEY SHOULD BE RECALLING THIS AND MAKING THE REPAIRS.

Mar 16, 2018 91,373 mi

STARTING GETTING TIMING CODE ERRORS. TOOK IT TO THE DEALER AND THEY SAID THE TIMING CHAIN IS BAD AND WILL COST NEARLY $4000 TO REPLACE. LOOKED ONLINE AND THIS IS A COMMON OCCURENCE WITH THE MAKE AND MODEL OF THIS CAR. WANT TO MAKE SURE THEY DON'T GET AWAY WITH THIS. THEY SHOULD BE RECALLING THIS AND MAKING THE REPAIRS.

Aug 14, 2017 62,583 mi

2014 VW PASSAT TDI SE 2.0L MANUAL MY VEHICLE HAS 62,583 MI. ON IT. I WAS DRIVING ON THE HIGHWAY WHEN THE DIESEL "GLOW PLUG" LIGHT BEGAN FLASHING ON THE DASHBOARD AND I LOST ALL ENGINE POWER. I WAS FORTUNATE TO BE ABLE TO REACH THE ROADSIDE SAFELY AND I WAS ABLE TO BRING THE CAR TO A HALT ON THE ROADSIDE. TRYING TO START THE VEHICLE HOWEVER WAS NOT POSSIBLE, THE "GLOW PLUG" LIGHT CONTINUED TO FLASH AND THE VEHICLE WOULD NOT START. VW ROADSIDE ASSISTANCE WAS CALLED AND THE VEHICLE WAS TOWED TO THE NEAREST VW DEALERSHIP WHERE I HAVE WAS GIVEN THE ERROR CODE INFORMATION BELOW AND TOLD MY TURBO AND ENGINE NEED TO BE REPLACED BUT THAT THEY ARE OUTSIDE OF MY 5YR/60,000 MI WARRANTY. P0671-CYLINDER #1 GLOW PLUG CIRCUIT ACTIVE/STATIC P0674- CYLINDER #4 GLOW PLUG CIRCUIT ACTIVE/STATIC P2196- O2 SENSOR SIGNAL STUCK RICH BANK 1 SENSOR 1 ACTIVE/STATIC P0299- TURBO/SUPER CHARGER UNDER BOOST ACTIVE/STATIC P13E0-SENSOR FOR INTERNAL PRESSIRE OF CYLINDER #1 MALFUNCTION ACTIVE/STATIC P13D7-SENSOR FOR INTERNAL PRESSURE OF CYLINDER #4 ELECTRICAL ERROR ACTIVE/STATIC P13E1-SENSOR FOR INTERNAL PRESSURE OF CYLINDER #2 MALFUNCTION ACTIVE/STATIC P13E2- SENSOR FOR INTERNAL PRESSURE OF CYLINDER #3 MALFUNCTION ACTIVE/STATIC P1007- TORQUE DIFFERENCE CYLINDER #4 LIMIT VALUE EXCEEDED ACTIVE/STATIC

Aug 14, 2017 62,583 mi

2014 VW PASSAT TDI SE 2.0L MANUAL MY VEHICLE HAS 62,583 MI. ON IT. I WAS DRIVING ON THE HIGHWAY WHEN THE DIESEL "GLOW PLUG" LIGHT BEGAN FLASHING ON THE DASHBOARD AND I LOST ALL ENGINE POWER. I WAS FORTUNATE TO BE ABLE TO REACH THE ROADSIDE SAFELY AND I WAS ABLE TO BRING THE CAR TO A HALT ON THE ROADSIDE. TRYING TO START THE VEHICLE HOWEVER WAS NOT POSSIBLE, THE "GLOW PLUG" LIGHT CONTINUED TO FLASH AND THE VEHICLE WOULD NOT START. VW ROADSIDE ASSISTANCE WAS CALLED AND THE VEHICLE WAS TOWED TO THE NEAREST VW DEALERSHIP WHERE I HAVE WAS GIVEN THE ERROR CODE INFORMATION BELOW AND TOLD MY TURBO AND ENGINE NEED TO BE REPLACED BUT THAT THEY ARE OUTSIDE OF MY 5YR/60,000 MI WARRANTY. P0671-CYLINDER #1 GLOW PLUG CIRCUIT ACTIVE/STATIC P0674- CYLINDER #4 GLOW PLUG CIRCUIT ACTIVE/STATIC P2196- O2 SENSOR SIGNAL STUCK RICH BANK 1 SENSOR 1 ACTIVE/STATIC P0299- TURBO/SUPER CHARGER UNDER BOOST ACTIVE/STATIC P13E0-SENSOR FOR INTERNAL PRESSIRE OF CYLINDER #1 MALFUNCTION ACTIVE/STATIC P13D7-SENSOR FOR INTERNAL PRESSURE OF CYLINDER #4 ELECTRICAL ERROR ACTIVE/STATIC P13E1-SENSOR FOR INTERNAL PRESSURE OF CYLINDER #2 MALFUNCTION ACTIVE/STATIC P13E2- SENSOR FOR INTERNAL PRESSURE OF CYLINDER #3 MALFUNCTION ACTIVE/STATIC P1007- TORQUE DIFFERENCE CYLINDER #4 LIMIT VALUE EXCEEDED ACTIVE/STATIC

Jul 25, 2017

TAKATA RECALLED AIRBAGS NEVER FIXED IN 3 YEARS I HAD MY LEASE SO THEY KNOWINGLY ALLOWED ME TO DRIVE ME AND MY KIDS FOR 3 YEARS IN AN UNSAFE CAR!!! THE TDI DEISEL WAS ALSO AN ISSUE AND HAD ELECTRICAL ISSUES AS WELL.

Jul 25, 2017

TAKATA RECALLED AIRBAGS NEVER FIXED IN 3 YEARS I HAD MY LEASE SO THEY KNOWINGLY ALLOWED ME TO DRIVE ME AND MY KIDS FOR 3 YEARS IN AN UNSAFE CAR!!! THE TDI DEISEL WAS ALSO AN ISSUE AND HAD ELECTRICAL ISSUES AS WELL.

May 8, 2017 35,000 mi

MY CAR HAS OIL LEAK. I WENT TO PUENTE HILLS VOLKSWAGEN FOUR TIME. AFTER REPLACE TWICE REAR SEAL AND OIL SEPARATOR. THE ENGINE IS STILL LEAK. I WENT TO LOCAL MECHANIC TO DO INSPECT. THE LEAKING IS JUST FROM BIG LEAK TO SMALL LEAK. I DID TAKE A PICTURE AND EMAIL TO VW USA. THEY COULD NOT DO ANYTHING. EVEN WITH WARRANTY REPAIR, THE CAR COULD NOT FIX.

May 8, 2017 35,000 mi

MY CAR HAS OIL LEAK. I WENT TO PUENTE HILLS VOLKSWAGEN FOUR TIME. AFTER REPLACE TWICE REAR SEAL AND OIL SEPARATOR. THE ENGINE IS STILL LEAK. I WENT TO LOCAL MECHANIC TO DO INSPECT. THE LEAKING IS JUST FROM BIG LEAK TO SMALL LEAK. I DID TAKE A PICTURE AND EMAIL TO VW USA. THEY COULD NOT DO ANYTHING. EVEN WITH WARRANTY REPAIR, THE CAR COULD NOT FIX.

Apr 5, 2017 75,000 mi

I WAS DRIVING DOWN THE INTERSTATE 5 IN THE LA AREA AND WITHOUT WARNING, MY CAR STARTED JERKING AND LOST POWER. I WAS STUCK ON THE FAST LANE WITHOUT BEING ABLE TO RESTART MY CAR IN FRIDAY AFTERNOON RUSH HOUR TRAFFIC. I HAD MY CAR TOWED TO A VW DEALERSHIP AND THE DIAGNOSIS CAME BACK AS METAL IN THE FUEL SYSTEM. I WAS TOLD THIS WAS DUE TO THE HIGH PRESSURE FUEL PUMP (HPFP) FAILING. WHAT WAS MOST DISTURBING WAS WHEN I WAS INFORMED THAT TO FIX THIS PROBLEM, THEY WOULD HAVE TO REPLACE THE ENTIRE FUEL SYSTEM, COSTING ME $7,500. MY CAR IS 3 YEARS OLD AND HAS 75K MILES SO I WAS BLOWN AWAY! I CALLED NUMEROUS MECHANICS AND ALL TOLD ME THEY'VE SEEN SIMILAR PROBLEMS ON VW AND AUDI VEHICLES. I WENT ONLINE TO DO SOME RESEARCH AND FOUND A NUMBER OF FORUMS WITH VW CUSTOMERS WITH IDENTICAL PROBLEMS. ALL COMPLAIN ABOUT THE HPFP FAILING AND THEN RESULTING IN METAL IN THE FUEL SYSTEM, CAUSING AN EXPENSIVE REPLACEMENT OF THE FUEL SYSTEM. I ALSO READ THAT VW HAS EXTENDED THE WARRANTY OF THE HPFP ON EARLIER MODELS DUE TO SIMILAR PROBLEMS. IT IS CLEAR THAT VW HAS STILL NOT FIXED THIS PROBLEM ON ITS NEWER MODELS AND NEEDS TO EXTEND THE WARRANTY OR ISSUE A RECALL. THEY ARE SELLING FAULTY CARS THAT ARE DANGEROUS TO DRIVE AND REQUIRE EXTREMELY EXPENSIVE FIXES. PLEASE LOOK INTO THIS. HERE IS THE FORUM WITH THE NUMBER OF SIMILAR ISSUES FROM OTHER VW CUSTOMERS: HTTPS://WWW-ODI.NHTSA.DOT.GOV/VEHICLECOMPLAINT/?_GA=1.28961404.1963426351.1491430895

Apr 5, 2017 75,000 mi

I WAS DRIVING DOWN THE INTERSTATE 5 IN THE LA AREA AND WITHOUT WARNING, MY CAR STARTED JERKING AND LOST POWER. I WAS STUCK ON THE FAST LANE WITHOUT BEING ABLE TO RESTART MY CAR IN FRIDAY AFTERNOON RUSH HOUR TRAFFIC. I HAD MY CAR TOWED TO A VW DEALERSHIP AND THE DIAGNOSIS CAME BACK AS METAL IN THE FUEL SYSTEM. I WAS TOLD THIS WAS DUE TO THE HIGH PRESSURE FUEL PUMP (HPFP) FAILING. WHAT WAS MOST DISTURBING WAS WHEN I WAS INFORMED THAT TO FIX THIS PROBLEM, THEY WOULD HAVE TO REPLACE THE ENTIRE FUEL SYSTEM, COSTING ME $7,500. MY CAR IS 3 YEARS OLD AND HAS 75K MILES SO I WAS BLOWN AWAY! I CALLED NUMEROUS MECHANICS AND ALL TOLD ME THEY'VE SEEN SIMILAR PROBLEMS ON VW AND AUDI VEHICLES. I WENT ONLINE TO DO SOME RESEARCH AND FOUND A NUMBER OF FORUMS WITH VW CUSTOMERS WITH IDENTICAL PROBLEMS. ALL COMPLAIN ABOUT THE HPFP FAILING AND THEN RESULTING IN METAL IN THE FUEL SYSTEM, CAUSING AN EXPENSIVE REPLACEMENT OF THE FUEL SYSTEM. I ALSO READ THAT VW HAS EXTENDED THE WARRANTY OF THE HPFP ON EARLIER MODELS DUE TO SIMILAR PROBLEMS. IT IS CLEAR THAT VW HAS STILL NOT FIXED THIS PROBLEM ON ITS NEWER MODELS AND NEEDS TO EXTEND THE WARRANTY OR ISSUE A RECALL. THEY ARE SELLING FAULTY CARS THAT ARE DANGEROUS TO DRIVE AND REQUIRE EXTREMELY EXPENSIVE FIXES. PLEASE LOOK INTO THIS. HERE IS THE FORUM WITH THE NUMBER OF SIMILAR ISSUES FROM OTHER VW CUSTOMERS: HTTPS://WWW-ODI.NHTSA.DOT.GOV/VEHICLECOMPLAINT/?_GA=1.28961404.1963426351.1491430895

Nov 14, 2016 113,000 mi

MY TURBO FAILED IN THE CAR WITH NO WARNING WHILE ON THE HIGHWAY. THE GLOWPLUG LIGHT STARTED BLANKING AND THE CHECK ENGINE LIGHT CAME ON.

Nov 14, 2016 113,000 mi

MY TURBO FAILED IN THE CAR WITH NO WARNING WHILE ON THE HIGHWAY. THE GLOWPLUG LIGHT STARTED BLANKING AND THE CHECK ENGINE LIGHT CAME ON.

Nov 2, 2016 60,846 mi

ON 10-20-16 AT 6:00PM, VEHICLE ENGINE STUMBLED AND STALLED WITHOUT WARNING IN MIDDLE OF 6 LANE FREEWAY AT RUSH HOUR. TRAVEL SPEED AT TIME OF STALL 40MPH, ADJACENT EXIT LANE WAS MOVING AT 65 MPH PLUS. HAD TO COAST THROUGH TRAFFIC TO EMERGENCY LANE. WOULD NOT RESTART. TOWED TO DEALER. DIAGNOSED AS CATASTROPHIC HIGH PRESSURE FUEL PUMP FAILURE. FUEL DIAGNOSIS ACCEPTABLE. DESPITE EARLIER MODELS HAVING EXTENDED WARRANTY MY VIN # APPARENTLY IS NOT INCLUDED (MANUFACTURED 8-2013, ENGINE MANUFACTURE DATE UNKNOWN TO ME). ODOMETER READING 60,846 MILES, POWERTRAIN WARRANTY 60,000 MILES. SERVICED AT DEALER ON 10-12-16 AT 59,833 MILES INCLUDING FUEL FILTER. VWOA DENIED ANY WARRANTY CLAIM, LATER AGREED TO 50% OF COST. I PAID $2,843.16 ALL SERVICES PERFORMED, FUELED AT LOCAL STATION ALL RECEIPTS KEPT. FAILED PUMP PART NUMBER03L-130-755-AB. REPLACED WITH P/N 03L-130-851-HX. *TR

Nov 2, 2016 60,846 mi

ON 10-20-16 AT 6:00PM, VEHICLE ENGINE STUMBLED AND STALLED WITHOUT WARNING IN MIDDLE OF 6 LANE FREEWAY AT RUSH HOUR. TRAVEL SPEED AT TIME OF STALL 40MPH, ADJACENT EXIT LANE WAS MOVING AT 65 MPH PLUS. HAD TO COAST THROUGH TRAFFIC TO EMERGENCY LANE. WOULD NOT RESTART. TOWED TO DEALER. DIAGNOSED AS CATASTROPHIC HIGH PRESSURE FUEL PUMP FAILURE. FUEL DIAGNOSIS ACCEPTABLE. DESPITE EARLIER MODELS HAVING EXTENDED WARRANTY MY VIN # APPARENTLY IS NOT INCLUDED (MANUFACTURED 8-2013, ENGINE MANUFACTURE DATE UNKNOWN TO ME). ODOMETER READING 60,846 MILES, POWERTRAIN WARRANTY 60,000 MILES. SERVICED AT DEALER ON 10-12-16 AT 59,833 MILES INCLUDING FUEL FILTER. VWOA DENIED ANY WARRANTY CLAIM, LATER AGREED TO 50% OF COST. I PAID $2,843.16 ALL SERVICES PERFORMED, FUELED AT LOCAL STATION ALL RECEIPTS KEPT. FAILED PUMP PART NUMBER03L-130-755-AB. REPLACED WITH P/N 03L-130-851-HX. *TR

Sep 1, 2016

TAKATA RECALL - VW STILL DOES NOT HAVE PARTS TO REPLACE THE TAKATA AIRBAGS.

Sep 1, 2016

TAKATA RECALL - VW STILL DOES NOT HAVE PARTS TO REPLACE THE TAKATA AIRBAGS.

Jul 13, 2016 79,500 mi

JUST UNDER 80,000 MILES ON CAR. TDI DIESEL ENGINE. HIGH PRESSURE DIESEL PUMP FAILED WITHOUT WARNING. ENGINE STALLED IMMEDIATELY. LUCKILY I WAS NOT IN HEAVY TRAFIC AT THE TIME AND WAS ABLE TO COAST TO SHOULDER OF ROAD. I WAS JUST TURNING RIGHT ONTO 4 LANE DIVIDED ROAD FROM BUSSINES PARKING LOT. ENGINE STALLED MID TURN.

Jul 13, 2016 79,500 mi

JUST UNDER 80,000 MILES ON CAR. TDI DIESEL ENGINE. HIGH PRESSURE DIESEL PUMP FAILED WITHOUT WARNING. ENGINE STALLED IMMEDIATELY. LUCKILY I WAS NOT IN HEAVY TRAFIC AT THE TIME AND WAS ABLE TO COAST TO SHOULDER OF ROAD. I WAS JUST TURNING RIGHT ONTO 4 LANE DIVIDED ROAD FROM BUSSINES PARKING LOT. ENGINE STALLED MID TURN.

May 4, 2016

I JUST RECENTLY PURCHASED THIS 2014 VW PASSAT FROM NISSAN AND THEY DID NOT REVEAL ALL THE RECALLS ON THIS VEHICLE! I'M REALLY DISSATISFIED WITH THE NISSAN DEALERSHIP AS I FEEL THIS IS BEING DECEITFUL, NOT TO MENTION VERY UNSAFE FOR ME AND MY FAMILY. DISHONEST!!!!! TO SAY THE LEAST!

May 4, 2016

I JUST RECENTLY PURCHASED THIS 2014 VW PASSAT FROM NISSAN AND THEY DID NOT REVEAL ALL THE RECALLS ON THIS VEHICLE! I'M REALLY DISSATISFIED WITH THE NISSAN DEALERSHIP AS I FEEL THIS IS BEING DECEITFUL, NOT TO MENTION VERY UNSAFE FOR ME AND MY FAMILY. DISHONEST!!!!! TO SAY THE LEAST!

Mar 19, 2016 62,000 mi

THE CAR LOST POWER WHILE DRIVING ON A COUNTRY ROAD AT ABOUT 45 MILES PER HOUR. THE DEALER DIAGNOSED THE PROBLEM AS A BLOWN TURBOCHARGER. THIS OCCURRED AT 32,000 MILES. NOW, THE CAR HAS LOST POWER AGAIN WHILE DRIVING AT ABOUT 30 MILES AN HOUR GOING UP A HILL. I BELIEVE IT IS A BLOWN TURBOCHARGER. THIS OCCURRED AT 64,000 MILES. THE DETAILS BELOW ON DATE AND MILES ARE RELATED TO THE SECOND INCIDENT.

Mar 19, 2016 62,000 mi

THE CAR LOST POWER WHILE DRIVING ON A COUNTRY ROAD AT ABOUT 45 MILES PER HOUR. THE DEALER DIAGNOSED THE PROBLEM AS A BLOWN TURBOCHARGER. THIS OCCURRED AT 32,000 MILES. NOW, THE CAR HAS LOST POWER AGAIN WHILE DRIVING AT ABOUT 30 MILES AN HOUR GOING UP A HILL. I BELIEVE IT IS A BLOWN TURBOCHARGER. THIS OCCURRED AT 64,000 MILES. THE DETAILS BELOW ON DATE AND MILES ARE RELATED TO THE SECOND INCIDENT.

Mar 1, 2016 14,900 mi

EXACTLY 28 DAYS AFTER FIRST BREAKDOWN HAD ANOTHER EXACTLY THE SAME. SEE YOUR PREVIOUS REPORT #10818720. DRIVING TO WORK ON HIGHWAY 2014 VW PASSAT ENGINE LIGHTS CAME ON. CAR CAN NOT GO OVER 30MPH & DECREASING SPEED. TOW TRUCK CALLED, MECHANIC & DEALERSHIP, RENTAL CAR, & PRIVATE INSURANCE ALL AGAIN. DEALERSHIP STATED CHEWED WIRES FROM SQUIRRELS & DOES NOT COVER UNDER WARRANTY. 1ST TIME $2,700. 2ND TIME $700. LEARNED OF SOY-BASED COATING ON WIRES. LOCAL FARMERS & GOVERNMENT GRASS CUTTER WORKERS HAVE CHEWED WIRES ON THEIR TRACTORS ALSO. PLEAE INVESTIGATE. PLEASE RECALL. PLEASE HELP.

Mar 1, 2016 14,900 mi

EXACTLY 28 DAYS AFTER FIRST BREAKDOWN HAD ANOTHER EXACTLY THE SAME. SEE YOUR PREVIOUS REPORT #10818720. DRIVING TO WORK ON HIGHWAY 2014 VW PASSAT ENGINE LIGHTS CAME ON. CAR CAN NOT GO OVER 30MPH & DECREASING SPEED. TOW TRUCK CALLED, MECHANIC & DEALERSHIP, RENTAL CAR, & PRIVATE INSURANCE ALL AGAIN. DEALERSHIP STATED CHEWED WIRES FROM SQUIRRELS & DOES NOT COVER UNDER WARRANTY. 1ST TIME $2,700. 2ND TIME $700. LEARNED OF SOY-BASED COATING ON WIRES. LOCAL FARMERS & GOVERNMENT GRASS CUTTER WORKERS HAVE CHEWED WIRES ON THEIR TRACTORS ALSO. PLEAE INVESTIGATE. PLEASE RECALL. PLEASE HELP.

Jan 29, 2016

HEATER CORE CLOGGING. HEATER CORE HAS BEEN REPLACED 3 TIMES SINCE I BOUGHT THE CAR TO YEARS AGO. COOLANT HAS BEEN DISCOLORED AND CLOUDY. FIRST REPLACEMENT WAS IN JANUARY OF 2015. IT HAS BEEN REPLACED TWICE IN JANUARY 2016.

Jan 29, 2016 25,000 mi

ONE DAY AT ABOUT 25,000 MILES I NOTICED THAT THE PASSENGER SIDE VENTS WERE NOT RECEIVING ANY HOT AIR TO WARM THE CAR. THERE WAS PLENTY OF HEAT COMING OUT OF THE DRIVERS SIDE, BUT ONLY COLD AIR COMING FROM THE PASSENGER SIDE. TOOK IT INTO THE DEALERSHIP FOR DIAGNOSIS AND THEY SAID THAT THE HEATER CORE IS CLOGGED. SO THERE IS SOME TYPE OF CONTAMINATE IN THE COOLING SYSTEM EFFECTING THE HEATER CORE. THEY ARE REPLACING THE HEATER CORE UNDER WARRANTY, BU I HOPE IT DOESN'T AFFECT THE REST OF THE COOLING SYSTEM.

Jan 29, 2016

HEATER CORE CLOGGING. HEATER CORE HAS BEEN REPLACED 3 TIMES SINCE I BOUGHT THE CAR TO YEARS AGO. COOLANT HAS BEEN DISCOLORED AND CLOUDY. FIRST REPLACEMENT WAS IN JANUARY OF 2015. IT HAS BEEN REPLACED TWICE IN JANUARY 2016.

Jan 29, 2016 25,000 mi

ONE DAY AT ABOUT 25,000 MILES I NOTICED THAT THE PASSENGER SIDE VENTS WERE NOT RECEIVING ANY HOT AIR TO WARM THE CAR. THERE WAS PLENTY OF HEAT COMING OUT OF THE DRIVERS SIDE, BUT ONLY COLD AIR COMING FROM THE PASSENGER SIDE. TOOK IT INTO THE DEALERSHIP FOR DIAGNOSIS AND THEY SAID THAT THE HEATER CORE IS CLOGGED. SO THERE IS SOME TYPE OF CONTAMINATE IN THE COOLING SYSTEM EFFECTING THE HEATER CORE. THEY ARE REPLACING THE HEATER CORE UNDER WARRANTY, BU I HOPE IT DOESN'T AFFECT THE REST OF THE COOLING SYSTEM.

Jan 7, 2016 14,000 mi

2014 VOLKSWAGEN PASSAT DIESEL. OWNERSHIP 1/1/2 YRS. MILEAGE 14,000. DRIVING TO WORK COULD NOT GO OVER 30MPH. DASHBOARD LIGHT CAME ON SHOWING EMISSION CONTROL MONITOR & PRE GLOW. THOUGHT IT WAS DUE TO COLDER WEATHER. HAD TO BE TOWED & AT DEALERSHIP NOW FOR REPAIR. COMPLETE BREAKDOWN. VW MECHANIC STATING THERE IS MAJOR DAMAGE DUE TO A RODENT OR SQUIRELL PROBLEM. STATED THE WIRING IS CHEWED UP EVEN IN THE HEADLIGHTS. I AM THE ONLY CAR OWNER IN THE PARISH AND IN THE NEIGHBORHOOD WITH THIS PROBLEM?? HAVE WARRANTY BUT VW SAID THIS IS NOT COVERED UNDER WARRANTY. HAD TO GET RENTAL CAR. WAITING FOR STATE FARM INSURANCE ADJUSTER TO GO TO DEALERSHIP. HELP! PLEASE SEND A NHTSA REP TO INVESTIGATE AND LOOK AT VEHICLE.

Jan 7, 2016 14,000 mi

2014 VOLKSWAGEN PASSAT DIESEL. OWNERSHIP 1/1/2 YRS. MILEAGE 14,000. DRIVING TO WORK COULD NOT GO OVER 30MPH. DASHBOARD LIGHT CAME ON SHOWING EMISSION CONTROL MONITOR & PRE GLOW. THOUGHT IT WAS DUE TO COLDER WEATHER. HAD TO BE TOWED & AT DEALERSHIP NOW FOR REPAIR. COMPLETE BREAKDOWN. VW MECHANIC STATING THERE IS MAJOR DAMAGE DUE TO A RODENT OR SQUIRELL PROBLEM. STATED THE WIRING IS CHEWED UP EVEN IN THE HEADLIGHTS. I AM THE ONLY CAR OWNER IN THE PARISH AND IN THE NEIGHBORHOOD WITH THIS PROBLEM?? HAVE WARRANTY BUT VW SAID THIS IS NOT COVERED UNDER WARRANTY. HAD TO GET RENTAL CAR. WAITING FOR STATE FARM INSURANCE ADJUSTER TO GO TO DEALERSHIP. HELP! PLEASE SEND A NHTSA REP TO INVESTIGATE AND LOOK AT VEHICLE.

Nov 25, 2015 28,960 mi

VEHICLE INTERMITTENTLY STALLS WHILE BRAKING. DOES NOT TRIGGER A FAULT CODE WITH VEHICLES COMPUTER. HAVE TAKEN VEHICLE TO DEALER MULTIPLE TIMES AND HAVE STILL NOT BEEN ABLE TO DIAGNOSE ISSUE. CAUSE OF INCIDENT: UNKNOWN

Nov 25, 2015 28,960 mi

VEHICLE INTERMITTENTLY STALLS WHILE BRAKING. DOES NOT TRIGGER A FAULT CODE WITH VEHICLES COMPUTER. HAVE TAKEN VEHICLE TO DEALER MULTIPLE TIMES AND HAVE STILL NOT BEEN ABLE TO DIAGNOSE ISSUE. CAUSE OF INCIDENT: UNKNOWN

Sep 22, 2015 11,000 mi

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED; HOWEVER, THE VEHICLE WOULD OPERATE AS IF IT WERE TO STALL AFTER THE SOFTWARE UPDATE WAS COMPLETED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.

Sep 22, 2015 11,000 mi

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED; HOWEVER, THE VEHICLE WOULD OPERATE AS IF IT WERE TO STALL AFTER THE SOFTWARE UPDATE WAS COMPLETED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.

Sep 14, 2015 66,000 mi

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT DIAGNOSED THAT THE HEATER CORE WAS BLOCKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

Sep 14, 2015 66,000 mi

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT DIAGNOSED THAT THE HEATER CORE WAS BLOCKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

Jun 9, 2015 5,800 mi

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE ATTEMPTING TO MERGE INTO TRAFFIC AT 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,800.

Jun 9, 2015 5,800 mi

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE ATTEMPTING TO MERGE INTO TRAFFIC AT 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,800.

May 12, 2015 21,755 mi

MILES ON CAR AT FAILURE: 21,755 CORRECTIVE ACTIONS FROM DEALERSHIP: REPLACED TURBO, GASKETS, REFLASH, CHECK PARTICULATE FILTER AND REPLACE. OUTSIDE AIR TEMPS AT FAILURE:20S 30S FAILURE WARNING SIGNS, IF ANY: TURBO BEGAN MAKING HORRIBLE WHINING SOUND ON SUNDAY AFTERNOON MARCH 8, 2015. CALLED VW 3/9/15 AND TOOK TO DEALER 3/10/15 FOR EMERGENCY APPOINTMENT PRIOR TO 3/12/15 FIRST AVAILABLE APPOINTMENT. NO WARNING LIGHTS OR INDICATORS EVEN AFTER 3 DAYS OF DRIVING WITH HORRIBLE NOISE. WARNING LIGHTS ON DASH/MFI: NO LIGHTS OR INDICATORS PROBLEMS SINCE REPLACEMENT: NOW AT 25,766 MILES. CHECKED OIL CAP TO CHANGE OIL EVERY 5K INSTEAD OF 10K NOW THAT OUT OF SERVICE CONTRACT AND NOTICED PARTICLES AROUND OIL CAP. GOT MAGNET AND FOUND THAT MANY WERE MAGNETIC. I HAVE VIDEOS OF THE TURBO WHINING BEFORE REPLACEMENT AND THE MAGNETIC PARTICLES IDENTIFIED LAST EVENING. OIL WAS NOT CHANGED AS PART OF TURBO REPLACEMENT NOR WERE THE HIGH PRESSURE LINES TO/FROM TURBO. PRIOR OIL CHANGE AT 19,146 FOR 20K SERVICE. NO PARTICLES AROUND OR IN OIL CAP AFTER THAT SERVICE. TURBO OCCASIONALLY MAKES A DISTANT WHINING NOISE UPON STARTUP BUT STOPS WITHIN A COUPLE OF SECONDS. DID THE DEALERSHIP PERFORM ALL MAINTENANCE AND ON SCHEDULE: YES (2 DIFFERENT DEALERS FOR MAINTENANCE. ONE DID 10K AND TURBO, THE OTHER DID THE 20K). IF NOT DEALERSHIP, WHAT OIL WAS USED/MILES ON OIL: OIL WAS NOT CHANGED AS PART OF THE TURBO FAILURE/REPLACEMENT. OIL LINES WERE NOT REPLACED EITHER. 5W40 WAS USED FOR 20K SERVICE AT VW DEALER PRIOR TO TURBO FAILURE. DO YOU INTERRUPT DPF REGENERATORS: TRY NOT TO AS MOST TIMES I CAN SMELL THE REGEN AND NOTICE THE HIGHER RPMS AND WILL CONTINUE DRIVING. HAVE INTERRUPTED A COUPLE THAT COULD NOT BE AVOIDED DUE TO PAYING TO PARK IN A GARAGE FOR WORK.

May 12, 2015 21,755 mi

MILES ON CAR AT FAILURE: 21,755 CORRECTIVE ACTIONS FROM DEALERSHIP: REPLACED TURBO, GASKETS, REFLASH, CHECK PARTICULATE FILTER AND REPLACE. OUTSIDE AIR TEMPS AT FAILURE:20S 30S FAILURE WARNING SIGNS, IF ANY: TURBO BEGAN MAKING HORRIBLE WHINING SOUND ON SUNDAY AFTERNOON MARCH 8, 2015. CALLED VW 3/9/15 AND TOOK TO DEALER 3/10/15 FOR EMERGENCY APPOINTMENT PRIOR TO 3/12/15 FIRST AVAILABLE APPOINTMENT. NO WARNING LIGHTS OR INDICATORS EVEN AFTER 3 DAYS OF DRIVING WITH HORRIBLE NOISE. WARNING LIGHTS ON DASH/MFI: NO LIGHTS OR INDICATORS PROBLEMS SINCE REPLACEMENT: NOW AT 25,766 MILES. CHECKED OIL CAP TO CHANGE OIL EVERY 5K INSTEAD OF 10K NOW THAT OUT OF SERVICE CONTRACT AND NOTICED PARTICLES AROUND OIL CAP. GOT MAGNET AND FOUND THAT MANY WERE MAGNETIC. I HAVE VIDEOS OF THE TURBO WHINING BEFORE REPLACEMENT AND THE MAGNETIC PARTICLES IDENTIFIED LAST EVENING. OIL WAS NOT CHANGED AS PART OF TURBO REPLACEMENT NOR WERE THE HIGH PRESSURE LINES TO/FROM TURBO. PRIOR OIL CHANGE AT 19,146 FOR 20K SERVICE. NO PARTICLES AROUND OR IN OIL CAP AFTER THAT SERVICE. TURBO OCCASIONALLY MAKES A DISTANT WHINING NOISE UPON STARTUP BUT STOPS WITHIN A COUPLE OF SECONDS. DID THE DEALERSHIP PERFORM ALL MAINTENANCE AND ON SCHEDULE: YES (2 DIFFERENT DEALERS FOR MAINTENANCE. ONE DID 10K AND TURBO, THE OTHER DID THE 20K). IF NOT DEALERSHIP, WHAT OIL WAS USED/MILES ON OIL: OIL WAS NOT CHANGED AS PART OF THE TURBO FAILURE/REPLACEMENT. OIL LINES WERE NOT REPLACED EITHER. 5W40 WAS USED FOR 20K SERVICE AT VW DEALER PRIOR TO TURBO FAILURE. DO YOU INTERRUPT DPF REGENERATORS: TRY NOT TO AS MOST TIMES I CAN SMELL THE REGEN AND NOTICE THE HIGHER RPMS AND WILL CONTINUE DRIVING. HAVE INTERRUPTED A COUPLE THAT COULD NOT BE AVOIDED DUE TO PAYING TO PARK IN A GARAGE FOR WORK.

Mar 27, 2015 3,500 mi

DRIVING ON BUSY CITY STREET AT ABOUT 45 MPH WHEN ENGINE SHUT OFF COMPLETELY. COASTED TO LEFT HAND TURN LANE WHERE I TRIED TO START VEHICLE AGAIN, BUT IT WOULD CRANK ONCE THEN DIE. VEHICLE WOULD REPEAT TRYING START WITH TURNING OVER IGNITION. AFTER A NUMBER OF ATTEMPTS AND TURNING EVERYTHING OFF, VEHICLE FINALLY RESTARTED. TOO TO VW AND AWAITING RESPONSE. PREVIOUS WEEK, STOPPED AT LIGHT IN D, BUT TRANSMISSION WOULD DID NOT INITIALLY ENGAGE. AFTER MORE THAN A FEW SECONDS TRANSMISSION ENGAGED. WHEN DECELERATING, GENERALLY VERY ROUGH AS YOU GET CLOSE TO STOPPING. *TR

Mar 27, 2015 3,500 mi

DRIVING ON BUSY CITY STREET AT ABOUT 45 MPH WHEN ENGINE SHUT OFF COMPLETELY. COASTED TO LEFT HAND TURN LANE WHERE I TRIED TO START VEHICLE AGAIN, BUT IT WOULD CRANK ONCE THEN DIE. VEHICLE WOULD REPEAT TRYING START WITH TURNING OVER IGNITION. AFTER A NUMBER OF ATTEMPTS AND TURNING EVERYTHING OFF, VEHICLE FINALLY RESTARTED. TOO TO VW AND AWAITING RESPONSE. PREVIOUS WEEK, STOPPED AT LIGHT IN D, BUT TRANSMISSION WOULD DID NOT INITIALLY ENGAGE. AFTER MORE THAN A FEW SECONDS TRANSMISSION ENGAGED. WHEN DECELERATING, GENERALLY VERY ROUGH AS YOU GET CLOSE TO STOPPING. *TR

Mar 2, 2015 42,000 mi

MY DAUGHTERS 2014 VW PASSAT TDI FAILED ON FRIDAY, 2/27/2015. HER CAR LOST POWER AND WAS MAKING WHIRLING AND CLANKING NOISES. SHE OF COURSE PULLED OVER AND TURNED THE VEHICLE OFF RIGHT AWAY. THERE WAS NO WARNING LIGHT OF ANY KIND, EVEN WHEN I TURNED IT ON BRIEFLY TO SEE WHAT WAS HAPPENING. AFTER A VERY BRIEF START, I COULD SEE WHAT SHE WAS TALKING ABOUT ALONG WITH A VERY STRONG OIL BURNING SMELL. THERE WAS NO OIL LEAKING FROM THE CAR ANYWHERE, BUT I DID NOTICE WHEN I PULLED THE OIL DIP STICK THAT THERE WAS NO OIL. IT APPARENTLY HAD BURNED IT UP. WE HAD THE CAR TOWED DIRECTLY TO DON BEYER VW AND WENT THE NEXT DAY (SHE BROKE DOWN LATE EVENING). WE ASKED THE SERVICE CENTER IF THIS WAS A COMMON ISSUE AND THEY SAID NO. HOWEVER, WHEN WE EXPLAINED WHAT HAPPENED, THEY IMMEDIATELY SAID IT SOUNDED LIKE THE TURBO FAILED. INTERESTING THAT I AM FINDING ON THE INTERNET MANY OTHER INDIVIDUALS WITH THE SAME ISSUE SO I DON'T QUITE TRUST THAT WAS THE CASE. WE WERE ALSO INFORMED BY THEM THAT THEY ARE UPGRADING THE TURBO IN THESE VEHICLES AS WELL AS EXTENDING THE WARRANTY TO 120,000 MILES??? IF THIS IS NOT A COMMON ISSUE, WHY WOULD VW DO THIS... *TR

Mar 2, 2015 42,000 mi

MY DAUGHTERS 2014 VW PASSAT TDI FAILED ON FRIDAY, 2/27/2015. HER CAR LOST POWER AND WAS MAKING WHIRLING AND CLANKING NOISES. SHE OF COURSE PULLED OVER AND TURNED THE VEHICLE OFF RIGHT AWAY. THERE WAS NO WARNING LIGHT OF ANY KIND, EVEN WHEN I TURNED IT ON BRIEFLY TO SEE WHAT WAS HAPPENING. AFTER A VERY BRIEF START, I COULD SEE WHAT SHE WAS TALKING ABOUT ALONG WITH A VERY STRONG OIL BURNING SMELL. THERE WAS NO OIL LEAKING FROM THE CAR ANYWHERE, BUT I DID NOTICE WHEN I PULLED THE OIL DIP STICK THAT THERE WAS NO OIL. IT APPARENTLY HAD BURNED IT UP. WE HAD THE CAR TOWED DIRECTLY TO DON BEYER VW AND WENT THE NEXT DAY (SHE BROKE DOWN LATE EVENING). WE ASKED THE SERVICE CENTER IF THIS WAS A COMMON ISSUE AND THEY SAID NO. HOWEVER, WHEN WE EXPLAINED WHAT HAPPENED, THEY IMMEDIATELY SAID IT SOUNDED LIKE THE TURBO FAILED. INTERESTING THAT I AM FINDING ON THE INTERNET MANY OTHER INDIVIDUALS WITH THE SAME ISSUE SO I DON'T QUITE TRUST THAT WAS THE CASE. WE WERE ALSO INFORMED BY THEM THAT THEY ARE UPGRADING THE TURBO IN THESE VEHICLES AS WELL AS EXTENDING THE WARRANTY TO 120,000 MILES??? IF THIS IS NOT A COMMON ISSUE, WHY WOULD VW DO THIS... *TR

Feb 27, 2015 15,000 mi

I WAS DRIVING TO WORK ON A SNOWY COLD MORNING - A DISTANCE OF JUST A COUPLE MILES IN A MOUNTAIN COMMUNITY. THE CAR STARTED TO DECELERATE AS IT CLIMBED A SLIGHT HILL. I DEPRESSED THE FUEL PEDAL AND NOTHING HAPPENED. I PULLED OVER AND TURNED OFF THE CAR. AN ENGINE MALFUNCTION YELLOW WARNING LIGHT CAME ON. I TRIED PROCEEDING FORWARD NOTHING HAPPENED. LIMPED IT TO SIDE OF ROAD. CALLED 24/7 VW ROAD SIDE ASSISTANCE. CAR WAS TOWED TO NEAREST AUTHORIZED DEALER. THEY STATE THE TURBO FAILED. *TR

Feb 27, 2015 15,000 mi

I WAS DRIVING TO WORK ON A SNOWY COLD MORNING - A DISTANCE OF JUST A COUPLE MILES IN A MOUNTAIN COMMUNITY. THE CAR STARTED TO DECELERATE AS IT CLIMBED A SLIGHT HILL. I DEPRESSED THE FUEL PEDAL AND NOTHING HAPPENED. I PULLED OVER AND TURNED OFF THE CAR. AN ENGINE MALFUNCTION YELLOW WARNING LIGHT CAME ON. I TRIED PROCEEDING FORWARD NOTHING HAPPENED. LIMPED IT TO SIDE OF ROAD. CALLED 24/7 VW ROAD SIDE ASSISTANCE. CAR WAS TOWED TO NEAREST AUTHORIZED DEALER. THEY STATE THE TURBO FAILED. *TR

Jan 23, 2015 9,700 mi

WHEN DRIVING CAR LOSS OF POWER HAD TOWED TO VW DEALER TURBO FAILURE WITH JUST 9700 MILES. *TR

Jan 23, 2015 9,700 mi

WHEN DRIVING CAR LOSS OF POWER HAD TOWED TO VW DEALER TURBO FAILURE WITH JUST 9700 MILES. *TR

Jan 20, 2015 19,000 mi

THE TURBOCHARGER FAILED, CAUSING THE CAR TO SLOW TO A CREEP (5 MPH) IN THE MIDST OF OTHER TRAFFIC TRAVELING AT 35 TO 40 MPH. *TR

Jan 20, 2015 19,000 mi

THE TURBOCHARGER FAILED, CAUSING THE CAR TO SLOW TO A CREEP (5 MPH) IN THE MIDST OF OTHER TRAFFIC TRAVELING AT 35 TO 40 MPH. *TR

Jan 16, 2015 13,000 mi

CATASTROPHIC TURBO FAILURE AND STATER MOTOR FAILURE. CAUSED BY EXTREME COLD WEATHER START UPS. *TR

Jan 16, 2015 13,000 mi

CATASTROPHIC TURBO FAILURE AND STATER MOTOR FAILURE. CAUSED BY EXTREME COLD WEATHER START UPS. *TR

Dec 5, 2014 10,000 mi

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE ENGINE COMPRESSOR WAS LEAKING FLUID. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COMPRESSOR FAILED AND WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

Dec 5, 2014 10,000 mi

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE ENGINE COMPRESSOR WAS LEAKING FLUID. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COMPRESSOR FAILED AND WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

Oct 1, 2014 16,115 mi

THE VEHICLE HAD BEEN SHUTTING OFF WITHOUT NOTICE AND STALLING. CALLED THE VW DEALERSHIP AND THEY TOLD US TO DROP IT OFF. ON SEPTEMBER 5TH, 2014 VEHICLE WAS DROPPED OFF GOT SEVERAL CALLS STATING THAT THE TECHNICIAN COULDN'T DUPLICATE THEM PROBLEM, FINALLY WE RECEIVED A VOICE MESSAGE THE TECH WAS ABLE TO DUPLICATE. VEHICLE WAS GIVEN BACK TO US ON SEPTEMBER13, 2014, STATING IT WAS THE CRANK SENSOR THAT FAILED AND NEEDED TO BE REPLACED. TOOK THE VEHICLE HOME DROVE AROUND THE WEEKEND AND ITS BEGAN TO STALL AGAIN. ON SEPTEMBER 15TH, 2014 DRIVING TO MY DAUGHTER'S SCHOOL ON THE I-15 FREEWAY PASSING A SEMI-TRUCK THE VEHICLE SHUTS OF COMPLETELY, STEERING WHEEL GETS HARD NO CONTROL, NO POWER TO THE VEHICLE. I PUSHED THE HANDLE TO NEUTRAL START THE CAR AGAIN AND SLAM THE HANDLE TO DRIVE. CAR STARTED RIGHT UP PULLED TO THE SIDE AND CALLED THE DEALERSHIP. DROVE THE VEHICLE OFF THE FREEWAY WITH HAZARD LIGHTS, DROPPED MY DAUGHTER OF AT SCHOOL AND DROVE STRAIGHT TO THE DEALERSHIP. TOLD THE SERVICE TECH, I TRUSTED YOUR TECH'S HAD FIXED THIS PROBLEM, MY DAUGHTER AND I COULD HAVE GOTTEN KILLED BECAUSE OF THE LOSS OF POWER AND THE VEHICLE SHUTTING OFF WITH NO NOTICE! CALLED THE VW CORPORATE NO ONE IS WILLING TO HELP OR LISTEN. TOLD [XXX] IN VW CORP THAT WE COULD HAVE BEEN KILLED IN THIS UNSAFE CAR, SHE REPLIED" YOU COULD GET KILLED CROSSING THE STREET OR IN ANOTHER VEHICLE DON'T BLAME IT ON VW CARS. NO CONCERN WITH OUR SAFETY. THE VEHICLE IS READY TO BE PICKED UP THEY REPLACED THE ENGINE HARNESS. I AM SCARED FOR MY SAFETY AND MY KIDS SAFETY. MANY COMPLAINTS IN THE CONSUMER AFFAIRS REGARDING 2014 VW PASSATS, WE ARE NOT THE ONLY ONES WITH THESE ISSUES. I JUST WANT A SAFE RELIABLE VEHICLE TO DRIVE AROUND WITH MY FAMILY. I WANT TO BE PLACED INTO ANYTHING BUT A PASSAT. SOMETHING SAFE, RELIABLE TRANSFER MY DEBT TO ANOTHER VEHICLE, JUST WANT TO BE SAFE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Oct 1, 2014 16,115 mi

THE VEHICLE HAD BEEN SHUTTING OFF WITHOUT NOTICE AND STALLING. CALLED THE VW DEALERSHIP AND THEY TOLD US TO DROP IT OFF. ON SEPTEMBER 5TH, 2014 VEHICLE WAS DROPPED OFF GOT SEVERAL CALLS STATING THAT THE TECHNICIAN COULDN'T DUPLICATE THEM PROBLEM, FINALLY WE RECEIVED A VOICE MESSAGE THE TECH WAS ABLE TO DUPLICATE. VEHICLE WAS GIVEN BACK TO US ON SEPTEMBER13, 2014, STATING IT WAS THE CRANK SENSOR THAT FAILED AND NEEDED TO BE REPLACED. TOOK THE VEHICLE HOME DROVE AROUND THE WEEKEND AND ITS BEGAN TO STALL AGAIN. ON SEPTEMBER 15TH, 2014 DRIVING TO MY DAUGHTER'S SCHOOL ON THE I-15 FREEWAY PASSING A SEMI-TRUCK THE VEHICLE SHUTS OF COMPLETELY, STEERING WHEEL GETS HARD NO CONTROL, NO POWER TO THE VEHICLE. I PUSHED THE HANDLE TO NEUTRAL START THE CAR AGAIN AND SLAM THE HANDLE TO DRIVE. CAR STARTED RIGHT UP PULLED TO THE SIDE AND CALLED THE DEALERSHIP. DROVE THE VEHICLE OFF THE FREEWAY WITH HAZARD LIGHTS, DROPPED MY DAUGHTER OF AT SCHOOL AND DROVE STRAIGHT TO THE DEALERSHIP. TOLD THE SERVICE TECH, I TRUSTED YOUR TECH'S HAD FIXED THIS PROBLEM, MY DAUGHTER AND I COULD HAVE GOTTEN KILLED BECAUSE OF THE LOSS OF POWER AND THE VEHICLE SHUTTING OFF WITH NO NOTICE! CALLED THE VW CORPORATE NO ONE IS WILLING TO HELP OR LISTEN. TOLD [XXX] IN VW CORP THAT WE COULD HAVE BEEN KILLED IN THIS UNSAFE CAR, SHE REPLIED" YOU COULD GET KILLED CROSSING THE STREET OR IN ANOTHER VEHICLE DON'T BLAME IT ON VW CARS. NO CONCERN WITH OUR SAFETY. THE VEHICLE IS READY TO BE PICKED UP THEY REPLACED THE ENGINE HARNESS. I AM SCARED FOR MY SAFETY AND MY KIDS SAFETY. MANY COMPLAINTS IN THE CONSUMER AFFAIRS REGARDING 2014 VW PASSATS, WE ARE NOT THE ONLY ONES WITH THESE ISSUES. I JUST WANT A SAFE RELIABLE VEHICLE TO DRIVE AROUND WITH MY FAMILY. I WANT TO BE PLACED INTO ANYTHING BUT A PASSAT. SOMETHING SAFE, RELIABLE TRANSFER MY DEBT TO ANOTHER VEHICLE, JUST WANT TO BE SAFE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Jul 10, 2014 7,855 mi

WHILE APPROACHING A STOP SIGN AND SLOWING DOWN, THE VEHICLE COMPLETELY SHUT DOWN,COULD NOT STEER AS STEERING WHEEL LOCKED,LOST ALL POWER, COULD NOT APPLY BRAKES AS THEY DID NOT WORK, THEN THE SAME THING HAPPENED A 1/2 HOUR LATER COMING OUT OF A PARKING LOT, CALLED THE VW NATIONAL NUMBER, EXPLAINED WHAT HAPPENED AND HOW DANGEROUS THIS COULD HAVE BEEN IF IT HAPPENED AT FASTER SPEEDS, THEY DID NOT SEEM OVERLY CONCERNED, TOLD ME TO TOW IT TO THE NEAREST VW DEALER FOR SERVICE, THIS VEHICLE IS UNSAFE TO DRIVE, I DON'T FEEL SAFE IN TAKING IT BACK FROM THE DEALER, WHAT DO I DO? *TR

Jul 10, 2014 7,855 mi

WHILE APPROACHING A STOP SIGN AND SLOWING DOWN, THE VEHICLE COMPLETELY SHUT DOWN,COULD NOT STEER AS STEERING WHEEL LOCKED,LOST ALL POWER, COULD NOT APPLY BRAKES AS THEY DID NOT WORK, THEN THE SAME THING HAPPENED A 1/2 HOUR LATER COMING OUT OF A PARKING LOT, CALLED THE VW NATIONAL NUMBER, EXPLAINED WHAT HAPPENED AND HOW DANGEROUS THIS COULD HAVE BEEN IF IT HAPPENED AT FASTER SPEEDS, THEY DID NOT SEEM OVERLY CONCERNED, TOLD ME TO TOW IT TO THE NEAREST VW DEALER FOR SERVICE, THIS VEHICLE IS UNSAFE TO DRIVE, I DON'T FEEL SAFE IN TAKING IT BACK FROM THE DEALER, WHAT DO I DO? *TR

Jun 17, 2014 10,288 mi

WHILE DRIVING THE CAR ON 2 SEPARATE OCCASIONS WENT FROM THE "ON" POSITION TO "ACCESSORY" OR IN BASIC TERMS IT SHUT OFF CAUSING A LOSS IN CONTROL OF THE VEHICLE. AFTER A FEW MINUTES I WAS ABLE TO START THE CAR AGAIN AND DRIVE IT NORMALLY. *TR

Jun 17, 2014 10,288 mi

WHILE DRIVING THE CAR ON 2 SEPARATE OCCASIONS WENT FROM THE "ON" POSITION TO "ACCESSORY" OR IN BASIC TERMS IT SHUT OFF CAUSING A LOSS IN CONTROL OF THE VEHICLE. AFTER A FEW MINUTES I WAS ABLE TO START THE CAR AGAIN AND DRIVE IT NORMALLY. *TR

May 15, 2014 6,501 mi

TURBOCHARGER FAILURE ON A TDI ENGINE. ENGINE DIED WITH VEHICLE TRAVELING IN THE LEFT-MOST LANE OF 3 LANE INTERSTATE HIGHWAY. RESULTED IN VEHICLE STRANDED IN EMERGENCY LANE AWAITING A TOW. *TR

May 15, 2014 6,501 mi

TURBOCHARGER FAILURE ON A TDI ENGINE. ENGINE DIED WITH VEHICLE TRAVELING IN THE LEFT-MOST LANE OF 3 LANE INTERSTATE HIGHWAY. RESULTED IN VEHICLE STRANDED IN EMERGENCY LANE AWAITING A TOW. *TR

Mar 27, 2014 7 mi

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE ENGINE WAS SLOW TO START UPON DEPRESSING THE ACCELERATOR PEDAL AND WOULD ACCELERATE WITHOUT WARNING. THE VEHICLE WOULD ALSO DRIFT TO THE RIGHT WHEN TRAVELING VARIOUS SPEEDS. ADDITIONALLY, THE STEERING WHEEL WAS NOT CENTERED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT AN ALIGNMENT WAS NEEDED. THE DEALER REPLACED FOUR TIRES BUT THE FAILURE STILL RECURRED. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER, WHO WAS THEN UNABLE TO DIAGNOSE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7.

Mar 27, 2014 7 mi

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE ENGINE WAS SLOW TO START UPON DEPRESSING THE ACCELERATOR PEDAL AND WOULD ACCELERATE WITHOUT WARNING. THE VEHICLE WOULD ALSO DRIFT TO THE RIGHT WHEN TRAVELING VARIOUS SPEEDS. ADDITIONALLY, THE STEERING WHEEL WAS NOT CENTERED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT AN ALIGNMENT WAS NEEDED. THE DEALER REPLACED FOUR TIRES BUT THE FAILURE STILL RECURRED. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER, WHO WAS THEN UNABLE TO DIAGNOSE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7.

Mar 26, 2014 10,070 mi

TURBOCHARGER FAILED. STARTED MAKING NOISES, THEN POWER LOSSES, THEN DASHBOARD LIGHTS. BY THE TIME I GOT TO THE DEALERSHIP, IT WAS NO LONGER DRIVABLE. DEALERSHIP DIAGNOSED TURBOCHARGER FAILURE DUE TO 'INTERNAL MALFUNCTION' AND STATED THAT IT WAS NOT A PROBLEM THAT COULD HAVE BEEN CAUSED BY DRIVING STYLE, EXTERNAL FACTORS. *TR

Mar 26, 2014 10,070 mi

TURBOCHARGER FAILED. STARTED MAKING NOISES, THEN POWER LOSSES, THEN DASHBOARD LIGHTS. BY THE TIME I GOT TO THE DEALERSHIP, IT WAS NO LONGER DRIVABLE. DEALERSHIP DIAGNOSED TURBOCHARGER FAILURE DUE TO 'INTERNAL MALFUNCTION' AND STATED THAT IT WAS NOT A PROBLEM THAT COULD HAVE BEEN CAUSED BY DRIVING STYLE, EXTERNAL FACTORS. *TR

Mar 15, 2014 10,500 mi

EXITING INTERSTATE AND MERGING ONTO STATE ROUTE, VEHICLE LOST POWER, COULD NOT MAINTAIN SPEED IN TRAFFIC. TOWED TO DEALER NEXT DAY, FOUND TURBOCHARGER HAD FAILED WITH NO WARNING. *TR

Mar 15, 2014 10,500 mi

EXITING INTERSTATE AND MERGING ONTO STATE ROUTE, VEHICLE LOST POWER, COULD NOT MAINTAIN SPEED IN TRAFFIC. TOWED TO DEALER NEXT DAY, FOUND TURBOCHARGER HAD FAILED WITH NO WARNING. *TR