2014 VOLKSWAGEN PASSAT Unknown Or Other Problems
59 complaints about Unknown Or Other
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Unknown Or Other Complaints (59)
Components failed, Nitrogen Oxide Sensor, codes P2201 NOx sensor "Circut" bank 1 P20EE NOx catalytic Reduction P205B Reductant tank temperature " Circut" implausible signal
There has been an excessive oil consumption in this vehicle , and reading other reports there maybe an issue, also this vehicle has been part of several recalls previously and I am concerned and I don’t feel safe to drive it . I would like for VW to inspect the car free of charge for this particular issue.
Unknown. I was driving down the interstate and car just lost power and wouldn’t get no gas. Got it to the side of the road and it wouldn’t crank back up. Took it to shop and the mechanic stated motor need to be replaced.
Heater core failure Have had the heater core replaced 2 times at a dealership and have had it worked on at other dealerships The heater core is a know problem with this volkswagen model due to the block being casted in sand and not being cleaned out properly This problem with the heater core is a issue i think needs to be addressed and poses a serious problem for people who live in states with freezing even negative temperatures like I do (iowa) The repair cost of the heater core is thousands of dollars
Manager Fabio at the pompano Volkswagen service indicated over the phone and in email that the vehicle is safe to drive however on the Volkswagen webpage it indicated it’s not safe to drive. I have not had the recall repair performed cause the same local vw refuses to provide a loaner for the time being repaired. This dealership poses a serious risk for drivers and consumers cause they are misinforming the public. I contacted Volkswagen care and spoke to Lisa which she was pretty incompetent to resolve the issue.
I have been trying to fix my car from the recalls two of them that they have currently for my car for which I need a temporary card while the repairs are being completed and Volkswagen in Pompano with the manager, Fabio have refused to assist me with this issue The recall is none of my issues is there company issues? They should be responsible for it and provide a temporary car while the car is being in service for those recalls. In this way, Volkswagen has refused to repair those service calls
My heater core for this vehicle is malfunctioning. This is making my heat not work, which in the middle of the winter can be problematic to my health and the health of my passengers. VW issued a recall on the diesel version of my car, which is gas, but did not extend to the gas version.
Car started to stall, the spark plugs, injectors, sensors all replaced. I go to pickup the car on three different occasions and it won't go 1/10 of a mile without stalling and refuses to start. The garage I was dealing with refuses to work on it any more. I think this seems to be a common problem with the 2014 Passats, but I don't see where anyone's has been fixed. The stalling has happened on multiple dates. Now it's at a garage and can't even get it to dealer and have already spent over 1000.00
I'm having issues with the heat in my vehicle. There is no heat on the passenger side which also affects the visibility of seeing out the windshield because the defroster does not function properly. The original owner replaced the heater core somewhere around 40-45000 miles. I have owned 2 other vehicles of this model and had the same issue on everyone of them where the heater core was replaced.. This is more than a inconvenience it is a potential hazard not being able to see when the windshield is frosted or fogged up. It is a poor design and this needs to be addressed and investigated further. It's a bad time of year to have an equipment failure like this. There was no accident or incident but there is a potential hazard waiting to happen.
I was turning the steering wheel in my vehicle and heard a crunching/clicking sound. After checking what the issue was, I was told that it was the clock spring which was not covered under the warranty or a recall as per the dealership. My airbag light is now on and may not be functioning properly. My horn no longer works along with any of the functions in my steering wheel such as my radio and phone connection. I was also told that the faulty clock spring could effect other electronic functions in my vehicle. There were no warning lights prior to the malfunction of the clockspring.
Bought my car in November 2019 from an individual after bout 6 months i noticed that my car would slighty cut out when slowing down or cominv to a stop but it wasnt often til bout another 6 months that it began to cut out when slowing down and stopping more and aggressively and it would die then it does it just idling and even when im driving at a low speed as long as i stay at a higher speed ot isnt as bad theres no warning or check engine lights that come on at all when it dies sometime i dont even know it did until i see thr red battery light illuminated car will start back up but if i dont give it high speed it again will cut out aggressively and die if im going 40mph in mid drive it does it. Ive had thr spark plugs changed oil changed thr cam position sensor changed the alternator and battery check they were fine i do however sometime after turninv my car off hear the fuel pump still on so i have to turn key over and back off for it to go off it throws no coded an last mechanic said it did ok aftet clearing all codes but wasnt sure if it would fix it whivh it didnt ive seen online car blogs of anothers with same year make an model having same issue and some said it was the fuel pump control module/fuel pump there is a recall but my car is not under it its dangerous risking driving because any slow speed or having to stop slow doen to turn my car will stall and shut off instantly which can lead to accidents its said this is an issue among same year make an model but cars like mine arent under the recall for the fuel pump issues it needs to be addressed please thank you
Hi , My 2014 Passat driven by a family member struck a parked truck. Luckily, nobody was hurt! The parked car was not occupied and the driver of the Passat was able to exit the vehicle unharmed. The speed was about 35 mph and the air bags deployed. This front collision resulted in a major fire that totally destroyed the car. The insurance company (Progressive) is currently in the possession of the car. And one other important thing to note is that, about 2 years ago, this car was also involved in a different accident when it reared a car. That collision did not result in the deployment of the air bags but caused lots of damage. The radiator and lots of the plastic in the front needed replacement at that time. I don't recall the exact amount for the damage, but we ended up paying the full 2k deductible to get the car back.
Check engine comes on 2014 VW Passat TDI 68,000 miles. Dealer code shows NOx sensor is bad. This car is covered through 2024 and 120000 miles by VW extended emissions warranty due to Diesel emissions fraud settlement with US Government. VW refusing to honor warranty and make repair.
Airbag clock spring has broken but part is unavailable and has been on back order for over a year. I now do not have an airbag, horn or any steering wheel buttons. Couldn’t care less on the buttons but my concern is safety with the airbag and horn. Also it will no longer pass my states inspection. Volkswagen needs to fix this and now! Part on back order for over a year and no expected time in near future is unacceptable for those in this position!! :(. They should realize some people will die instead of survive certain crashes without airbags working!!
Approximately 2 years ago the backup camera and infotainment system ceased working. I complained to the dealership but they said that failure of the system was a "characteristic" and not a "defect". In my opinion, having an operational backup camera is a safety feature. They quoted me over $2,500 to repair. I now see on the internet that VW has issued a recall of over 32,000 vehicles (model year 2021) for the exact same problem -- losing the rearview camera and infotainment displays. By the way, lose of the system in my car also means that I cannot use my mobile phone "hands-free" thru the car, which is also a safety feature. So, if VW is issuing a recall for 2021 vehicles for this same issue as my car, why must I pay over $2,500 for it to be repaired on my 2014 Passat?
Took vehicle to shop report oil leak no warning signs causing timing chain problems what is the cause of oil leak is the recall issue on the engine?
When outside temperature freezes, so does driver door. Will not open from outside or inside. After a few hours driving, it eventually worked. But next day, same thing.
heater core getting clogged again, after multiple replacements, vwgoa will not perform recall because of other not related recall not performed. when heater core gets clogged three things happen, passenger side stops producing heat, windshield defrost does not operate correctly, and coolant lost due to evaporating and or leak into intercooler that can lead to engine damage
THE AIRBAG LIGHT STAYED ON AND THE HORN STOPPED WORKING.
CYLINDER IGNITION LOCK JAMMED. COULD NOT GET KEY INTO IGNITION. BROUGHT IT TO A MECHANIC WHO ORDERED A NEW CYLINDER FROM VOLKSWAGEN. THAT PART ALSO DID NOT WORK. WHEN HE SPOKE TO A VOLKSWAGEN REPRESENTATION, THE REPRESENTATIVE STATED "WE'VE BEEN HAVING ISSUES WITH THOSE".
VEHICLE STALLS AT RED LIGHTS OR WHEN IDLE. EPC LIGHT CONTINUES TO LIGHT UP. CONTINUE TO TAKE VEHICLE TO DEALERS EACH TIME THEY WERE UNABLE TO FIX STATING CHANGE THE OIL IT IS BAD. AT THIS TIME WE ARE REPLACING ENGINE AT 86,000 MILES, FUEL PUMP WAS ALSO CHANGED IN DECEMBER 2020.
I TOOK MY CAR TO VOLKSWAGEN ONLY FOR THEM TO TELL ME THAT THE COOLANT NEEDED TO BE FLUSHED DUE TO THE EPC LIGHT I SPENT 300 BUCKS AND A WEEK LATER THEY TOLD ME THAT THE FUEL PUMP OR FUEL SYSTEM NEEDED TO BE CLEANED TAKE THE GAS OUT AND PUT MORE GAS IN AND IT NEEDED TO BE REPLACED SPARK PLUGS WHICH IS ANOTHER 800 BUCKS THAT IS ALMOST 1000 WITHIN TWO WEEKS FOR A EPC LIGHT
I CURRENTLY OWN A 2014 VW PASSAT TDI THAT WAS PART OF THE RECALL AND DUE TO THE FACT THESE VEHICLES HAVE SAT AROUND A LONG PERIOD OF TIME THEY EXTENDED CERTAIN OTHER PARTS WARRANTY. IN FEBRUARY I HAD THE HEATER CORE REPLACED TWICE. OVER THE SUMMER THERE WAS NO NEED FOR HEAT AND I JUST TURNED THE HEAT ON THIS MORNING AND THE VEHICLE IS BLOWING COLD AIR AGAIN. I AM LESS THAN 1000 MILES OUTSIDE THE EXTENDED WARRANTY AND VW REFUSES TO REPAIR. THIS ISSUE COULD HAVE STARTED WELL WITHIN THE MILEAGE RESTRAINTS BUT DUE TO WARM WEATHER THERE WAS NO NEED FOR HEAT. THIS PROBLEM WAS ALREADY ESTABLISHED AND DOCUMENTED AND VW SHOULD REPLACE. I WILL BE LEFT OUT IN THE COLD ALL WINTER
Mileage: 120,970
CAR GAS PEDAL WAS STUCK AND CONTINUED TO ACCELERATE GETTING UP TO 58 MPH AFTER PRESSING ON BRAKES LIGHTLY THE CAR CONTINUED TO GO FASTER AND FASTER. AS I WAS GETTING CLOSER TO AN INTERSECTION, THAT WAS RED, AND IN FEAR OF GETTING HIT CAUSE THE GAS WOULD NOT SLOW DOWN I SLAMMED ON BRAKES AND HOPED IT WOULD STOP THE CAR BUT THE CAR LOST CONTROL HIT A CURB AND HIT A FIRE HYDRANT IN THE FRONT MIDDLE OF CAR, THE CAR FLIPPED OVER AND NO AIRBAGS DEPLOYED. THE VEHICLE WAS IN MOTION PRIOR TO ACCIDENT AND IT WAS ON A HIGHWAY THEN I TURNED ON A SIDE STREET GOING 58 MPH DUE TO GAS PEDAL BEING STUCK, I THEN LOST CONTROL OF CAR AFTER HITTING BRAKES TO MAKE THE CAR SLOW DOWN. ME AND MY FRIEND HAVE HEADACHE AND ARE SORE, I WENT TO IMMEDIATE CAR DUE TO CONCUSSION SYMPTOMS. I AM NOW TERRIFIED TO DRIVE OR GET INTO CAR, I BECOME HYSTERICAL AND CAN'T STOP CRYING. MY FRIEND IS ALSO NOT GETTING CARS EITHER. SCARIEST THING EVER.
Mileage: 5
BACK UP CAMERA, RADIO DO NOT WORK ON A REGULAR BASIS. HAPPENED A COUPLE OF TIMES IN THE FIRST YEAR BUT THOUGHT IT WAS JUST A WEIRD BLIP. BLUE TOOTH DISABLES MY ABILITY TO MAKE OR RECEIVE A CALL WHILE IN THE CAR. RADIO CUTS OFF OR NEVER COMES ON WHILE DRIVING OR STATIONARY. TELEPHONE VOICE COMMAND IS STUCK IN FOREIGN LANGUAGE AND EVEN DEALER COULDN'T GET IT TO CHANGE BACK TO ENGLISH COMMANDS. DRIVERS DOOR LOCK STICKS AND WON'T OPEN FROM OUTSIDE AND SOMETIMES INSIDE. NEED TO GET OUT ON PASSENGER SIDE. SOMETIMES GETTING IN I HAVE TO GO TO PASSENGER SIDE AND CAN OPEN FROM INSIDE. DAYS CAN PASS AND THINGS WORK OK AND THEN OUT OF NO WHERE, THEY DON'T WORK?? MAYBE ELECTRICAL OR SOFTWARE ISSUE??
Mileage: 15,000
THE DOORS (2014 PASSAT) DO NOT WORK PROPERLY IN COLD TEMPERATURES. THE CAR DOORS, ESPECIALLY THE DRIVER'S SIDE FAIL TO UNLOCK/OR CLOSE. THE DRIVER'S DOOR WILL AT TIMES OPEN WITH THE ACTUAL KEY AND AT OTHER TIMES WILL NOT. SOMETIMES THE DOOR WILL UNLOCK BUT THE LOCK FREEZES IN POSITION PREVENTING THE CAR DOOR FROM CLOSING SHUT. A VISIT TO A VW SERVICE DEPARTMENT DID NOT SOLVE THIS PROBLEM. REPLACED BATTERY IN KEY BUT PROBLEM PERSISTS.
Mileage: 9,428
IN AUGUST OF 2017, MY AIRBAG LIGHT CAME ON AND MY HORN STOPPED WORKING. THERE WAS ALSO A CLICKING SOUND WHEN TURNING THE STEERING WHEEL. I TOOK THE VEHICLE TO VOLKSWAGEN AND WAS INFORMED THAT THE CLOCK SPRING HAD FAILED AND NEEDED TO BE REPLACED. AFTER CONDUCTING SOME RESEARCH, I FOUND THAT OTHER 2014 PASSATS HAD BEEN RECALLED FOR THE SAME EXACT ISSUE. MY VIN WAS NOT COVERED UNDER THE RECALL, AND SO I HAD TO PAY OUT OF POCKET FOR A NEW CLOCK SPRING. I BELIEVE THAT THE VOLKSWAGEN RECALL WAS NOT BROAD ENOUGH TO COVER ALL VEHICLES AFFECTED. I REPORTED THIS TO THE NHTSA AT THE TIME OF THE INCIDENT. HOWEVER, ABOUT 6 MONTHS LATER, MY VEHICLE BEGAN HAVING THE SAME ISSUES. I WAS INFORMED THAT THE SECOND CLOCK SPRING HAD FAILED AND NEEDED TO BE REPLACED. BECAUSE THE PART WAS NEW, VOLKSWAGEN COVERED THE REPAIRS. I DID NOT REPORT THIS SECOND OCCURRENCE OF CLOCK SPRING FAILURE AT THE TIME. I AM REPORTING THE RE-OCCURRENCE OF THE CLOCK SPRING FAILURE NOW, AS I STILL HOPE THE INITIAL RECALL WILL BE EXPANDED AND THAT I WILL GET REFUNDED FROM REPLACING IT THE FIRST TIME. I HOPE THIS ADDITIONAL INFORMATION CAN HELP WITH ANY ONGOING INVESTIGATIONS. I AM PROVIDING DOCUMENTATION OF BOTH INSTANCES OF CLOCK SPRING FAILURE IN MY 2014 PASSAT.
Mileage: 56,519
AFTER DRIVING MY 2014 PASSAT HAS A BURNING SMELL COMING FROM THE CAR. AFTER HAVING THE UPPER TIMING CHAMBER, TRANSMISSION SEALS, AND BRAKE SYSTEM REPLACED IT IS STILL SMELLING LIKE SOMETHING IS BURNING. IT SMELLS LIKE METAL ON METAL, SO I ASSUMED IT WAS THE BRAKES, BUT EVEN AFTER HAVING THEM CHANGED AT THE DEALERSHIP, THERE IS STILL AN UNKNOWN PROBLEM.
Mileage: 78,000
TRANSMISSION LEAK COOLANT LEAK ENGINE LIGHT AND BRAKES RADIATOR LEAK
Mileage: 58,900
DRIVERS SIDE DOOR WONT UNLATCH. DUE TO A BAD DESIGN, THE DRIVERS SIDE DOOR WILL NOT OPEN WHEN THAT TEMPERATURE IS BELOW FREEZING. VW HAS ACKNOWLEDGED THIS AS A PROBLEM, BUT WILL NOT RECALL. THIS IS A SAFETY ISSUE SINCE THE DRIVER CANNOT EXIT THE VEHICLE IN AN EMERGENCY. I CALLED THEM BUT THEIR STAND IS THAT THE CAR IS OUT OF WARRANTY SO TOO BAD. THE CONDITION ONLY EXISTS WHEN THE TEMPERATURE IS BELOW FREEZING. THE PROBLEM IS WELL KNOW BASED ON SOCIAL MEDIA POSTS. I THINK VW SHOULD TAKE SOME RESPONSIBILITY FOR THE DESIGN FLAW.
Mileage: 89,900
HEATER NOT BLOWING HOT AIR. THIS SEEMS TO BE A MAJOR PROBLEM AND VW EVEN RECOGNIZES THE ISSUE. THIS SHOULD BE A RECALL WARRANTY ITEM. HERE IS A LINK PROVIDED TO WHAT I HAVE FOUND. HTTPS://F01.JUSTANSWER.COM/KYLESKRAUTCAR/1C235176-E1B5-4388-847A-18433040B6B5_V801601.PDF
Mileage: 55,000
TAKATA RECALL THERE WAS A RECKLESS DRIVER WHO WAS NOT OBEYING THE TRAFFIC RULES. I WAS ON THE HIGHWAY (NJ TURNPIKE 78 AROUND BAYONNE). AND THEN THIS GUY WAS ON THE RIGHT ENTERING TO THE HIGHWAY, BUT HE SWITCHED TO THE LEFT LANE WITHOUT WAITING FOR THE SOLID LINE TO BECOME DOTTED LINE. AND THEN RIGHT AWAY, HE CUT IN FRONT OF ME, TO AGAIN SWITCH TO THE MOST LEFT LANE. I WAS ALMOST GOING TO HIT HIM BECAUSE OF THIS RECKLESS MOVE. HE DIDN'T SIGNAL AND WAIT FOR ME (OR SOMEONE ELSE) TO GIVE HIM THE WAY. HE JUST CUT IN FRONT ME. I HORNED HIM AND THEN HE SHOWED ME HIS MIDDLE FINGER. IT WAS ABOUT TO BE AN ACCIDENT IF I HADN'T HIT THE BRAKES RIGHT AWAY. HE ENTERED THE HIGHWAY WITHOUT OBEYING THE RULES AND CUT THE ROAD FROM ALL THE WAY FROM RIGHT TO THE LEFT LANE. AND HE IS RUDE AND OFFENSIVE. HE HAS A BLACK LINCOLN, WITH NY PLATE. PLATE NUMBER IS T657065C. THIS HAPPENED IN THE MORNING AROUND 8:46. IT IS A RUSH OUR, HE INCREASES THE RISK OF ACCIDENTS AND PUTS PEOPLE IN DANGER. I HOPE HE WILL BE PUNISHED FOR THIS.
Mileage: 20,000
TOOK MY CAR IN BECAUSE I HAD NO HORN, NO AIR BAGS, AND THE STEERING WHEEL SOUNDED 'FUNNY'. I HAD A LITTLE OVER 39,000 WHEN THIS ALL HAPPENED. I WAS TOLD IT WAS THE CLOCK SPRING. APPARENTLY THERE WAS A RECALL FOR THIS FOR THE 2014 PASSATS, BUT MY VIN NUMBER WAS NOT INCLUDED. THEY CAN'T TELL ME WHY. CLEARLY, MY CAR WAS INCLUDED IN THE DEFECTIVE VEHICLES!! IT IS A VERY EXPENSIVE PART TO REPLACE.
Mileage: 39,250
I OWN A 2014 VW PASSAT. ALL OF THE FUNCTIONS ON MY THE STEERING WHEEL WHEN DEAD AND THE AIRBAG LIGHT CAME ON. THE VEHICLE WAS STATIONARY WHEN THE ISSUE WAS FIRST DISCOVERED. I HAD JUST STARTED THE CAR. AFTER BRINGING THE CAR TO A DEALERSHIP TO HAVE IT DIAGNOSED, IT WAS DIAGNOSED AS A FAULTY CLOCK SPRING. THE REPLACEMENT COST IS $637 AND THE CLOSEST DEALER IS 45 MILES AWAY. THIS IS A SAFETY HAZARD AS THE AIR BAG, HORN AND OTHER STEERING WHEEL FEATURES DO NOT WORK. AFTER RESEARCHING I'VE COME TO REALIZE THERE ARE THOUSANDS OF VEHICLES EFFECTED BY THIS AND NO RECALL.
Mileage: 37,000
TAKATA RECALL I HAVE BEEN RECEIVING RECALL NOTICES FOR MY 2014 VOLKSWAGEN PASSAT FOR THE PAST YEAR YEAR. I MADE AN APPOINTMENT WITH MY VOLKSWAGEN DEALER IN MARCH OF 2018, BROUGHT THE CAR IN SO THEY COULD FIX THE RECALL. AFTER TAKING THE DAY OFF, AND WAITING FOR THE CAR, I WAS TOLD THAT THE DEALERSHIP DID NOT HAVE THE CORRECT PART TO FIX IT, AND THEY COULD NOT COMPLETE THE REPAIR. I WAS TOLD I WOULD BE CONTACTED AS SOON AS THEY RECEIVED THE PART. LAST MONTH, I CONTACTED THE DEALERSHIP TO INQUIRE ABOUT THE RECALL AND WAS TOLD THEY STILL DID NOT HAVE THE PART. I CONTACTED VOLKSWAGEN, THEY PUT ME IN TOUCH WITH ANOTHER DEALER, I CONTACTED THAT DEALER. THEY ALSO DID NOT HAVE THE PART. AGAIN I WAS TOLD, WE WILL CONTACT YOU WHEN WE HAVE THE PART. THAT WAS OVER A MONTH AGO. YESTERDAY, I RECEIVED ANOTHER RECALL NOTICE. HOW DO GET MY RECALL FIXED IF THE DEALERSHIPS DO NOT HAVE THE PARTS? DO I HAVE TO WAIT UNTIL THE CAR IMPLODES? PLEASE HELP!
ON MAY 31, 2018, I BOUGHT A VOLKSWAGEN PASSAT E.S. 2014 AT INWOOD MOTORS, INC. DOS ID # 447825, LOCATED AT 153 SHERIDAN BLVD, INWOOD NY 11096. THE VEHICLE WAS FINANCED THRU THE LENDER NEW CITY FUNDING, LOCATED AT 146 S LIBERTY DR. # 11B, STONY POINT, NY 10980 FOR THE AMOUNT OF $8,000.00 DOLLARS. AFTER DRIVING THE VEHICLE OVER 40 MILES PER HOURS, IT WARNED ME OF SOME MECHANICAL PROBLEM THRU THE VEHICLE DASHBOARD (YELLOW LIGHT ECP), FRONT BRAKE BAND WORN, ABNORMAL SOUND IN FRONT OF VEHICLE WHEN TURNING TO RIGHT AND TO LEFT. I IMMEDIATELY INFORMED THE PERSON IN CHARGE OF THE DEALERSHIP ABOUT THIS ISSUES NAMED KASI, HE TOLD ME NOT TO WORRY ABOUT, THAT I HAD 1 MONTH GUARANTEE THAT HE WOULD TAKE CARE ABOUT IT. I HAVE LEFT THE VEHICLE SEVERAL TIMES AT THE DEALERSHIP TO MAKE THE REPAIRS, BUT HE NEVER DID IT. THE DEALERSHIP WORK IN CONJUNCTION WITH THE MECHANIC SHOP TIKAL'S AUTO REPAIR, LOCATED AT 153C SHERIDAN BLVD, INWOOD NY 11096, (516) 371-9582. THE FIRST TIME I LEFT THE VEHICLE WAS ON JUNE 13, 2018, AND TWO DAYS LATER, HE NOTIFIED ME ABOUT THE THROTTLE BODY HAD PROBLEM, AND IT WAS NECESSARY TO ORDER A NEW ONE TO REPLACE IT. HE TOLD ME TO BRING THE CAR WITH ME, HE WOULD CALL ME WHEN HE HAD THE PART IN HIS POSSESSION. AFTER THAT, THE VEHICLE CONTINUED WITH THE SAME PROBLEM, NEVER REPAIR THE BRAKES, NOR THE SOUND THAT I INFORMED HIM ABOUT BEFORE. HE TOLD ME TO LEAVE THE VEHICLE AGAIN, AFTER THREE DAYS LATER, HE SAID IT WAS THE SOLENOID, AND IT WAS NECESSARY TO ORDER A NEW ONE TO REPLACE IT THE OLD ONE. HE TOLD ME TO BRING THE CAR WITH ME, HE WOULD CALL ME ONCE HIS HAD THE PART IN HIS POSSESSION. HE CALLED ME ON JULY 23, 2018, TO BRING THE VEHICLE BACK TO THE DEALERSHIP FOR REPAIR, BUT UNTIL NOW, THE CAR HASN'T BEEN REPAIR IT. IT'S BEEN A MONTH AND TWO WEEKS THAT I NOTIFIED THE DEALERSHIP ABOUT THE PROBLEM, AND THE VEHICLE HAS NOT BEEN REPAIRED IN IT'S ENTIRELY.
1.FAULTY CLOCK SPRING RESULTING IN NO WORKING HORN OR AIRBAG 2. CALL STALLS AND WON'T START INTERMITTENTLY. DEALER CAN'T FIND ISSUES BUT I THINK IT'S RELATED TO THE FAULTY FUEL PUMP RECALL
I WAS DRIVING AT APPROXIMATELY 30 MPH AND UPON MAKING A NORMAL 80 DEGREE RIGHT TURN, I HEARD AN AUDIBLE POP IN THE STEERING COLUMN. AFTER THAT, MY AIRBAG ERROR LIGHT CAME ON AND I LOST FUNCTION IN MY HORN AND ALL STEERING WHEEL FACE CONTROLS (VEHICLE INFORMATION NAVIGATION FOR THE DASHBOARD, VOLUME AND RADIO CONTROLS, BLUETOOTH CONNECTIVITY, ETC.). AFTER TAKING IT TO THE DEALERSHIP FOR REPAIR AND BEING TOLD IT WAS THE CLOCK SPRING, I BEGAN DOING A LITTLE RESEARCH ON CLOCK SPRING ISSUES IN VOLKSWAGEN PASSATS MANUFACTURED BETWEEN 2010 AND 2014 AND THAT THERE WAS EVEN A RECALL ISSUED (ALTHOUGH I NEVER RECEIVED ANY INFORMATION ON A RECALL FROM THE MANUFACTURER OR THE DEALER). I HAVE BEEN TOLD BY MY DEALER THAT THE REPAIR WILL BE COVERED UNDER MY EXTENDED WARRANTY WHICH I STILL HAVE A DEDUCTIBLE FOR. IF THIS IS A DEFECTIVE PART THEN IT SHOULD BE VOLKSWAGEN'S RESPONSIBILITY, NOT THE OWNER.
Mileage: 55,000
CAR KEEPS RANDOMLY SHUTTING OFF. LOSES POWER WHILE IDLING AND DIFFICULT TO START. WILL LOSE POWER AND CUT OFF ALSO WHILE DRIVING. CHECK ENGINE LIGHT WILL NOT STAY ON OR COME ON.
Mileage: 91,300
CLOCK SPRING ISSUES . VW STATED TO ME THAT MY CAR WAS NOT UNDER RECALL FOR THE CLOCK SPRING .THEY FIXED IT IN JUNE 2016 . IT BROKE AGAIN JUNE 2017 AND WAS REPLACED. IT BROKE AGAIN IN JAN 2018 AND WAS REPLACED 7 WEEKS LATER BROKE AGAIN. IT IS IN NEED OF BEING REPLACED NOW WHICH WILL BE THE 5TH CLOCK SPRING TO BE PUT IN TH CAR. THE AIRBAG LIGHT IS ON HORN DOES NOT WORK NOR ANYTHING ON THE STEERING WHEEL DUE TO THE BROKEN CLOCK SPRING . I AM THE ORIGINAL OWNER AND THE CAR IS PAID FOR BUT I CANT USE IT SAFELY AND CAN'T SELL IT WITH THESE ISSUES THAT VW WILL NOT FIX. VW CORPORATE OFFICES INVESTIGATED DETERMINED THAT IT INFACT WAS BROKEN AND SAID THEY WOULD PAY FOR MY LAST PART? BUT THAT IS OUT OF THE WARRANTY. THE FIRST REPAIR WAS AT 44,000 MILES . THE ISSUE IS THAT VW NEVER ADDRESSED WHY THEY KEEP BREAKING AND REPLACING THEM DOES NOT CORRECT THE PROBLEM
TAKATA INFLATOR REPLACED, 2 MONTHS LATER, WHILE DRIVING, AND TURNING THE CORNER AT LOW SPEED, ON A CITY STREET, INTO MY SUBDIVISION AT APPROXIMATELY 3-5 MILES PER HOUR, DURING A SNOW STORM. THE AIR BAG LIGHT ILLUMINATES, HEAR CRUNCHING SOUND COMING FROM STEERING COLUMN, IMMEDIATELY FOLLOWING, I HAVE NO HORN OR STEERING WHEEL CONTROL BUTTONS. I NOW HEAR THE SAME CRUNCHING SOUND COMING FROM THE STEERING COLUMN EVERY TIME I TURN THE WHEEL. CALLED DEALER, ADVISED IT SOUNDS LIKE THE CLOCK SWITCH WHICH COMMONLY FAILS AND WOULD COST AROUND $900 TO REPAIR AND WAS NOT UNDER WARRANTY, SINCE I HAD 40K AT THE TIME OF INCIDENT. I WAS ADVISED THAT MY AIR BAG WILL NOT WORK WITHOUT REPAIR.
Mileage: 41,000
MY VEHICLE HAS A RECALL THAT WHEN TAKEN TO VOLKSWAGEN DEALER HAS NOT BEEN COMPLETE, ALSO AFTER PROGRAMING THE TRANSMISSION MY VEHICLE SKIPS GEARS..
HEAT SHIELD/BOOST HOSE, INLET AIR BOX HOUSING SNOW FLAP REPLACEMENT & OXY,. 2.0L TDI ENGINE(GEN 2 AUTOMATIC TRANSMISION0
WHILE DRIVING THE VEHICLE, I NOTICED THE AIRBAG LIGHT HAD COME ON. THIS SOMETIMES HAPPENS WHEN SOMETHING HEAVY IS ON THE SEAT. WHILE NEEDING TO HONK THE HORN ON THE FREEWAY BECAUSE SOMEONE WAS MERGING ON TO THE LANE WHERE I WAS DRIVING, THE HORN WOULD NOT WORK. I LATER DISCOVERED THE RADIO CONTROL ON THE STEERING WHEEL DID NOT WORK EITHER.
Mileage: 73,100
I DRIVE A MANUAL TRANSMISSION. I HAVE A 3 YEAR OLD CAR WITH 30, 000 MILES ON IT. THE TRANSMISSION JAMMED WHILE THE CAR WAS ON THE HIGHWAY. IT WAS DUE TO A CLUTCH THAT HAD BROKEN INTO PIECES AND NEEDED REPLACEMENT. AS A SEASONED DRIVER OF MANUAL CARS, HAVING DRIVEN ONES WITH >100, 000 MILES ON THEM I HAVE NEVER FACED SUCH A DANGEROUS AND UNEXPECTED DISINTEGRATION OF THE CLUTCH IN A CAR THAT HAS ONLY 30, 000 MILES ON IT. KEEPING IN MIND THE KIND OF TAMPERING AND MISHANDLING THAT IT WOULD NEED TO BREAK A CLUTCH I COMPLAINED TO VW ABOUT THIS AND THEY HAVE DONE NOTHING TO HELP. INSTEAD I AM LEFT WITH A HEFT BILL TO PAY FOR THE REPAIRS, AND, WILL PROBABLY NEED TO BUY A NEW CAR ANYWAY AS I WOULD NOT ENDANGER MY LIFE AND THAT OF MY CHILDREN DRIVING A CAR WITH SOME SERIOUS ENGINEERING AND/DESIGN ISSUES THAT VW WILL NOT TAKE RESPONSIBILITY FOR. THE CAR ALSO HAS ELECTRICAL ISSUES WHICH I INFORMED VW ABOUT; THE PARKED CAR WITH THE PARKING BREAKS ON WHILE TURNED OFF ROLLS OFF ON THE MOST GRADUAL SLOPES AND ONTO THE STREET.
Mileage: 30,416
WHEN I GOT PASSAT SE I DID RESEARCH AND I THOUGHT IT WAS A SAFE CAR. MY FIRST PRIORITY TO LEASE A CAR WAS SAFETY. ON APRIL 2016 I GOT A LETTER FROM VW THAT AIRBAG ON FRONT IS NOT SAFE AND IT MAY CAUSES SERIOUS INJURY OR DEATH. IT BEEN ALMOST 10 MONTHS AND STILL THERE IS NO WORDS ON WHEN IT WILL BE FIX. WHAT IS GOING TO HAPPEN IF I GET IN ACCIDENT AND DIE? WHO WOULD FULFILL MY PLACE FOR MY KIDS? I WANT TO CHANGE THE CAR OR HAVE VW BUY MY CAR BACK. I WANT TO LIVE WITH MY FAMILY NOT DIE. THIS IS A SERIOUS SAFETY ISSUE AND NEEDS TO BE FIXED RIGHT AWAY. I GOT IN ACCIDENTAND THE FRONT AIRBAG DID NOT OPEN UP
Mileage: 20,000
MY LEASED VW PASSAT 2014 CHECK ENGINE LIGHT WAS FIXED BY THE DEALER AND WAS FROM A FAULTY EXHAUST FLAP. THEY WANT TO CHARGE ME $485 FOR THE FLAP; TILL 2012 THE SAME PART WAS GIVEN AN EXTENDED WARRANTY UPTO 120,000 MILES BECAUSE OF MULTIPLE FAILURES; SO AFTER THE "FIX", THE SAME PART (TWO MODEL YEARS LATER) HAS FAILED AT 60,000 MILES; VW CUST SUPPORT DOES NOT WANT TO COVER THE REPAIR ON MY CAR AS THEY HAVE NOT HEARD OF THIS PROBLEM FOR THE 2014 MODEL. I THINK IT IS VERY UNUSUAL FOR AN EXHAUST PART TO FAIL LIKE THIS SPECIALLY WHEN IT WAS SUPPOSED TO HAVE BEEN "FIXED". I AM LOOKING FOR SOME HELP IN UNDERSTANDING WHY VW IS NOT EXTENDING THE WARRANTY ON THE SAME PART ON THE 2014 CAR WHEN IT WAS BEING COVERED TILL 2012 AND SUPPOSEDLY RESOLVED. VW CAN IGNORE INDIVIDUAL COMPLAINTS AND I AM SURE THAT THEY WOULD NOT SHARE WITH ME IF THERE HAVE BEEN MORE COMPLAINTS OF THE SAME NATURE FROM OTHER CUSTOMERS. I AM HOPING THAT BY WRITING TO YOU, A RECORD IS CREATED IN CASE OTHERS LIKE ME LODGE A SIMILAR COMPLAINT WITH YOUR AGENCY. THANK YOU *TR
Mileage: 60,278
WHEN OUTSIDE TEMPERATURE REACHES BELOW 30 DEGREES F THE DRIVER SIDE LOCK FREEZES MAKING IT IMPOSSIBLE TO OPEN THIS DOOR. ONLY MEANS OF ENTRY AND EGRESS IS THROUGH THE PASSENGER SIDE DOOR. INVESTIGATION OF THIS ISSUE, LED TO COUNTLESS WEBSITES AND FORUMS THAT ADDRESS THIS SAME CONCERN WITH DRIVER SIDE DOOR LOCK FREEZING ON VOLKSWAGEN PRODUCTS. COULD LEAD TO A POTENTIAL SAFETY ISSUE EXISTING THE VEHICLE.
Mileage: 42,500
BATTERY LIGHT CAME ON. THEN HEADLIGHTS BEGAN TO DARKEN,POWER STEERING FAILED, ABS BRAKE LIGHT WARNING CAME ON, AIRBAG WARNING LIGHT CAME ON, TPMS LIGHT CAME ON, LOW FUEL LIGHT CAME ON, ENGINE BECAME SLUGGISH WITH LITTLE ACCELERATION, SPEEDOMETER WENT OUT AND ALL LIGHTS IN CAR WENT OUT. I COULD BARELY CONTROL, MOVE OR TURN CAR. THIS HAPPENED AFTER MY 40K MILE SERVICE 4 DAYS AGO. EVERYTHING CHECKED OUT FINE AT THAT TIME.
Mileage: 40,050
TAKATA RECALL - I WANT TO BE ABLE TO EXCHANGE OUT OF MY LEASE WITH VW CREDIT INTO A NEWER 2016 VW THAT IS NOT PART OF THIS RECALL. VW IS DENYING MY REQUEST AND SAYING MY LEASE IS NOT NEGOTIABLE. HOWEVER, ON PAGE 2 UNDER EARLY TERMINATION LIABILITY", IT CLEARLY STATES I AM ABLE TO GET OUT OF MY LEASE IF THERE IS "IRREPARABLE DAMAGE" (THIS IS THE RECALL THAT HAS NO REMEDY} MY 2014 PASSAT WAS HIT ON THE 101 FREEWAY AT 55 MPH AND THANKFULLY I WAS NOT INJURED. AFTER TWO MONTHS IN THE REPAIR SHOP, THEY ALMOST TOTALED IT, BUT DID NOT. THEN, I NOTED THE RECALL AS WELL ON THE 2014 VW> I DO NOT FEEL SAFE DRIVING THIS CAR AND DO NOT WANT TO CONTINUE TO DRIVE IT KNOWING THE NEXT TIME I COULD DIE DUE TO AIRBAG INFLATING. PLEASE ADDRESS THIS WITH VW CREDIT AND GROUP OF AMERICA.
Mileage: 35,000
MY CAR HAS AN OPEN RECALL FOR THE TAKATA AIR BAG SITUATION. IT' BEEN OPEN SINCE FEBRUARY IT'S NOW AUGUST. AS I UNDERSTAND IT, THE AIRBAG APPARATUS IS SUBJECT TO CORROSION IN HUMID WARM CLIMATES. I LIVE IN BREVARD COUNTY FLORIDA, ON THE COAST SUBJECT TO HIGH HUMIDITY AND HEAT. MY NEIGHBOR HAS AN ACURA WHICH IS ALSO SUBJECT TO THE RECALL. SINCE ACURA THINKS MORE OF IT'S CLIENTS THEY MADE ARRANGEMENTS FOR A RENTAL CAR FOR THEM UNTIL THE FIX FINALLY CAME IN, IN JULY. MAYBE IF VW HAD TO DO THE SAME THEY MAY EXPEDITE MY REPAIR SO MY WIFE AND I AREN'T RISKING OUR LIVES EVERY TIME WE HAVE TO DRIVE OUR VW. ANY HELP IS WELCOMED.
Mileage: 30,330
IN COLD WEATHER, THE DRIVER DOOR WOULD NOT OPEN FROM OUTSIDE OR INSIDE. ALL OTHER DOORS WORKED PROPERLY. AT INITIAL SERVICE REQUEST, PROBLEM WOULD NOT DUPLICATE ONCE CAR WAS WARM. SERVICE MANAGER SAID HE'D SEEN THIS PROBLEM PREVIOUSLY. AFTER PHONE CALLS, EMAILS, AND DIAGNOSTIC SERVICE APPOINTMENT ,VW DID REPLACE THE DOOR LATCH ASSEMBLY AT NO CHARGE. RETAIL REPLACEMENT WAS QUOTED AT $500. CONCERN IS OF UTMOST IMPORTANCE BECAUSE POTENTIAL EXISTED THAT I COULD NOT EXIT MY CAR IN AN EMERGENCY.
Mileage: 40,000
TAKATA AIRBAG THERE HASN'T BEEN 1 SPECIFIC INCIDENT INVOLVING THE AIRBAGS, BUT MY CAR IS ON THE LIST OF THOSE THAT SHOULD BE RECALLED. VOLKSWAGEN DIDN'T NOTIFY ME, I FOUND OUT ON MY OWN!!!
Mileage: 9,000
ON SEVERAL OCCASIONS WHEN I START MY CAR IT BLOWS EXTREMELY HOT AIR OUT THE DRIVER'S SIDE VENTS WHILE THE PASSENGER SIDE STILL FOLLOWS THE HEATER CONTROL SETTINGS. SO EVEN IF I TURN THE TEMPERATURE DOWN SO THE AC KICKS IN IT STILL IS EXTREMELY HOT ON THE DRIVER'S SIDE. I TRIED TURNING OFF THE CONTROL, RESTARTING THE CAR, AND JUST ABOUT EVERYTHING ELSE AND ONLY AFTER IT SITS A WHILE DOES IT WORK AGAIN. THIS MAKES FOR SOME VERY UNCOMFORTABLE DRIVING WHEN IT IS WARM OUTSIDE. THIS HAPPENS ABOUT ONCE A WEEK AND NEVER WHEN I CAN GET IT TO THE DEALERSHIP FOR THEM TO CHECK.
DRIVER'S DOOR LATCH FROZE/BROKE ON 2/18/2015. COLD MORNING IN CENTRAL NYS. COULD NOT UNLOCK OR OPEN DRIVER'S DOOR FROM OUTSIDE OR INSIDE LATCHES. CALLED MY VW DEALER AND HAD CAR TOWED TO THEM FOR REPAIRS. I USE MY CAR FOR BUSINESS AND DO SUBSTANTIAL WORK IN METRO AREAS SO I CAN NOT CRAWL IN / OUT ON PASSENGER SIDE AT PARKING GARAGES. MY CAR HAS BEEN AT THE LOCAL VW DEALER SINCE FEB 18 AS PARTS ARE BACK ORDERED. TODAY I WAS TOLD THE PART WON'T BE AVAILABLE UNTIL 3/14. IF THE DOOR LOCK/LATCH PARTS ARE IN SUCH DEMAND TO BE BACK-ORDERED FOR A MONTH, THIS TELLS ME THE THAT THE PROBLEM IS PROLIFIC. I'M CONSIDERED OUTSIDE OF WARRANTY AS WELL AND HAVE BEEN QUOTED $500.00 FOR REPAIR. I GUESS THAT'S BYE-BYE TO MY VW LOYALTY CREDIT I WAS HOPING TO USE FOR ROUTINE MAINTENANCE ITEMS LIKE OIL CHANGES. IN ADDITION, I HAD TO RENT A CAR AT A RATE OF $300/WEEK SO THIS LITTLE GEM HAS GOTTEN QUITE COSTLY.
Mileage: 60,000
WINDSHIELD CRACKS BY ITSELF
Mileage: 27,313
HEATER CORE WAS PLUGGED. VW DID REPLACE IT UNDER A TSB BUT FRIENDS OF MINE STATE THEIR HEATER CORES PLUGGED AGAIN AFTER HAVING THEM REPLACED ONCE. I WAS WARM DEFROST ON THE DRIVERS SIDE AND COLD ON THE PASSENGER SIDE. WOULDN'T EVEN DEFROST THE WINDSHIELD SO I COULD SEE WITH FROST ON IT.
Mileage: 34,200
NO HEAT FROM PASSENGER HVAC VENTS. VEHICLE DEFROST/VISIBILITY CAPABILITY SERIOUSLY COMPROMISED. HEATER CORE CLOGGED, REPLACED UNDER WARRANTY.
Mileage: 20,000
EXPLODING SUNROOF WHILE DRIVING 55 MPH IN NORMAL WEATHER CONDITIONS; GLASS WAS PUSHED OUTWARD.
Mileage: 15,000