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Active Recalls (1)

19V389000 May 22, 2019 EXTERIOR LIGHTING:HEADLIGHTS

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal a...

Complaints

Showing 20 of 36
Mar 16, 2025 Service Brakes

Brake issues that consist of brakes not engaging immediately as I press the brake pedal. Brake pedal also doesn't return as fast as my foot lets off of it. It could be inspected upon request. If the brakes dont engage immediately then there is a potential for an accident if I need to brake at a mom...

Mar 16, 2025 Service Brakes

Brake issues that consist of brakes not engaging immediately as I press the brake pedal. Brake pedal also doesn't return as fast as my foot lets off of it. It could be inspected upon request. If the brakes dont engage immediately then there is a potential for an accident if I need to brake at a mom...

Oct 13, 2022 Fuel System, Gasoline 40,000 mi

The contact owns a 2019 Volkswagen Passat. The contact stated that while driving at an undisclosed speed, the vehicle was shaking and then lost motive power. The contact pushed the vehicle to an independent mechanic who diagnosed that the fuel injector needed to be replaced. The mechanic replaced th...

Oct 13, 2022 Fuel System, Gasoline 40,000 mi

The contact owns a 2019 Volkswagen Passat. The contact stated that while driving at an undisclosed speed, the vehicle was shaking and then lost motive power. The contact pushed the vehicle to an independent mechanic who diagnosed that the fuel injector needed to be replaced. The mechanic replaced th...

Sep 10, 2020 Service Brakes 15,000 mi

TL* THE CONTACT OWNS A 2019 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE COLLISION AVOIDANCE SYSTEM INDEPENDENTLY ACTIVATED CAUSING THE VEHICLE TO ABRUPTLY STOP EVEN THOUGH THERE WERE NO VEHICLES OR OBJECTS NEARBY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FAIRFIEL...

Sep 10, 2020 Electrical System 15,000 mi

TL* THE CONTACT OWNS A 2019 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE COLLISION AVOIDANCE SYSTEM INDEPENDENTLY ACTIVATED CAUSING THE VEHICLE TO ABRUPTLY STOP EVEN THOUGH THERE WERE NO VEHICLES OR OBJECTS NEARBY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FAIRFIEL...

Sep 10, 2020 Forward Collision Avoidance 15,000 mi

TL* THE CONTACT OWNS A 2019 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE COLLISION AVOIDANCE SYSTEM INDEPENDENTLY ACTIVATED CAUSING THE VEHICLE TO ABRUPTLY STOP EVEN THOUGH THERE WERE NO VEHICLES OR OBJECTS NEARBY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FAIRFIEL...

Sep 10, 2020 Service Brakes 15,000 mi

TL* THE CONTACT OWNS A 2019 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE COLLISION AVOIDANCE SYSTEM INDEPENDENTLY ACTIVATED CAUSING THE VEHICLE TO ABRUPTLY STOP EVEN THOUGH THERE WERE NO VEHICLES OR OBJECTS NEARBY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FAIRFIEL...

Sep 10, 2020 Electrical System 15,000 mi

TL* THE CONTACT OWNS A 2019 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE COLLISION AVOIDANCE SYSTEM INDEPENDENTLY ACTIVATED CAUSING THE VEHICLE TO ABRUPTLY STOP EVEN THOUGH THERE WERE NO VEHICLES OR OBJECTS NEARBY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FAIRFIEL...

Sep 10, 2020 Forward Collision Avoidance 15,000 mi

TL* THE CONTACT OWNS A 2019 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE COLLISION AVOIDANCE SYSTEM INDEPENDENTLY ACTIVATED CAUSING THE VEHICLE TO ABRUPTLY STOP EVEN THOUGH THERE WERE NO VEHICLES OR OBJECTS NEARBY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FAIRFIEL...

Feb 5, 2020 Engine 6,000 mi

TL* THE CONTACT OWNS A 2019 VOLKSWAGEN PASSAT. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE IDLED WITH THE EPC LIGHT AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. ADDITIONALLY, THE VEHICLE WAS BELABORED WHILE SHIFTING GEARS AND AT LOW SPEEDS. THERE WAS AN ABNORMAL SOUND COMING F...

Feb 5, 2020 Fuel/propulsion System 6,000 mi

TL* THE CONTACT OWNS A 2019 VOLKSWAGEN PASSAT. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE IDLED WITH THE EPC LIGHT AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. ADDITIONALLY, THE VEHICLE WAS BELABORED WHILE SHIFTING GEARS AND AT LOW SPEEDS. THERE WAS AN ABNORMAL SOUND COMING F...

Feb 5, 2020 Engine 6,000 mi

TL* THE CONTACT OWNS A 2019 VOLKSWAGEN PASSAT. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE IDLED WITH THE EPC LIGHT AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. ADDITIONALLY, THE VEHICLE WAS BELABORED WHILE SHIFTING GEARS AND AT LOW SPEEDS. THERE WAS AN ABNORMAL SOUND COMING F...

Feb 5, 2020 Fuel/propulsion System 6,000 mi

TL* THE CONTACT OWNS A 2019 VOLKSWAGEN PASSAT. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE IDLED WITH THE EPC LIGHT AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. ADDITIONALLY, THE VEHICLE WAS BELABORED WHILE SHIFTING GEARS AND AT LOW SPEEDS. THERE WAS AN ABNORMAL SOUND COMING F...

Dec 17, 2019 Electrical System 9 mi

VEHICLE WAS SOLD WITH REMOTE START FEATURE. DEALER AND SALESMAN KNEW THE REMOTE START DID NOT WORK. THIS WAS A SELLING POINT ON THE CAR. THEY KEEP PUTTING OFF FIXING THE ISSUE WITH THE CAR.

Dec 17, 2019 Engine 9 mi

VEHICLE WAS SOLD WITH REMOTE START FEATURE. DEALER AND SALESMAN KNEW THE REMOTE START DID NOT WORK. THIS WAS A SELLING POINT ON THE CAR. THEY KEEP PUTTING OFF FIXING THE ISSUE WITH THE CAR.

Dec 17, 2019 Unknown Or Other 9 mi

VEHICLE WAS SOLD WITH REMOTE START FEATURE. DEALER AND SALESMAN KNEW THE REMOTE START DID NOT WORK. THIS WAS A SELLING POINT ON THE CAR. THEY KEEP PUTTING OFF FIXING THE ISSUE WITH THE CAR.

Dec 17, 2019 Electrical System 9 mi

VEHICLE WAS SOLD WITH REMOTE START FEATURE. DEALER AND SALESMAN KNEW THE REMOTE START DID NOT WORK. THIS WAS A SELLING POINT ON THE CAR. THEY KEEP PUTTING OFF FIXING THE ISSUE WITH THE CAR.

Dec 17, 2019 Engine 9 mi

VEHICLE WAS SOLD WITH REMOTE START FEATURE. DEALER AND SALESMAN KNEW THE REMOTE START DID NOT WORK. THIS WAS A SELLING POINT ON THE CAR. THEY KEEP PUTTING OFF FIXING THE ISSUE WITH THE CAR.

Dec 17, 2019 Unknown Or Other 9 mi

VEHICLE WAS SOLD WITH REMOTE START FEATURE. DEALER AND SALESMAN KNEW THE REMOTE START DID NOT WORK. THIS WAS A SELLING POINT ON THE CAR. THEY KEEP PUTTING OFF FIXING THE ISSUE WITH THE CAR.

Nov 26, 2019 Power Train 300 mi

WHEN THE VEHICLE IS AT SLOWER SPEEDS, IT IS CONSTANTLY SHIFTING TO TRY AND SAVE ON FUEL. THIS RESULTS IN THE VEHICLE NOT PROVIDING A CONSISTENT RIDE. THE NOISE WHEN IT SHIFTS IS VERY LOUD AND CAN SOMETIMES BE FELT THROUGH A JERKING MOTION. BRINGING THE VEHICLE IN TO THE DEALERSHIP RESULTED IN THEM S...

Nov 26, 2019 Electrical System 3,500 mi

WHEN THE VEHICLE IS OFF, THE FACTORY REMOTE START DOES NOT FUNCTION. THE CAR WILL TURN OVER, BUT IMMEDIATELY DIE. VW HAS KNOWN ABOUT THIS SINCE LATE 2018, BUT HAS NOT DONE ANYTHING TO FIX THE ISSUE. I PURCHASED MY VEHICLE IN JUNE OF 2019, AND THE VEHICLE WAS SOLD TO ME WITHOUT THE DEALERSHIP LETTING...

Nov 26, 2019 Power Train 300 mi

WHEN THE VEHICLE IS AT SLOWER SPEEDS, IT IS CONSTANTLY SHIFTING TO TRY AND SAVE ON FUEL. THIS RESULTS IN THE VEHICLE NOT PROVIDING A CONSISTENT RIDE. THE NOISE WHEN IT SHIFTS IS VERY LOUD AND CAN SOMETIMES BE FELT THROUGH A JERKING MOTION. BRINGING THE VEHICLE IN TO THE DEALERSHIP RESULTED IN THEM S...

Nov 26, 2019 Electrical System 3,500 mi

WHEN THE VEHICLE IS OFF, THE FACTORY REMOTE START DOES NOT FUNCTION. THE CAR WILL TURN OVER, BUT IMMEDIATELY DIE. VW HAS KNOWN ABOUT THIS SINCE LATE 2018, BUT HAS NOT DONE ANYTHING TO FIX THE ISSUE. I PURCHASED MY VEHICLE IN JUNE OF 2019, AND THE VEHICLE WAS SOLD TO ME WITHOUT THE DEALERSHIP LETTING...

Nov 12, 2019 Seats 17,200 mi

ON 11/10/2019 WHILE DRIVING I CONSTANTLY FELT BURNING SENSATION ON MY RIGHT THIGH WHILE ON THE HIGHWAY AT SPEEDS AROUND 70 MILES. THE NEXT DAY ON 11/11/2019 WITH THE FAMILY AND KIDS MY RIGHT THIGH STARTED FEELING LIKE ITS BURNING. SUBSEQUENTLY WE STARTED SMELLING SOMETHING BURN AND SWITCHED OFF ALL ...

Nov 12, 2019 Seats 17,200 mi

ON 11/10/2019 WHILE DRIVING I CONSTANTLY FELT BURNING SENSATION ON MY RIGHT THIGH WHILE ON THE HIGHWAY AT SPEEDS AROUND 70 MILES. THE NEXT DAY ON 11/11/2019 WITH THE FAMILY AND KIDS MY RIGHT THIGH STARTED FEELING LIKE ITS BURNING. SUBSEQUENTLY WE STARTED SMELLING SOMETHING BURN AND SWITCHED OFF ALL ...

Nov 5, 2019 Power Train 2,000 mi

CAR HESITATES ERRATICALLY AND UNPREDICTABLY WHEN ACCELERATING MOST NOTICEABLY FROM A DEAD STOP, AND AT SLOW SPEEDS WHILE TURNING. ATTEMPTING TO ACCELERATE FROM A STOP TO CROSS A STREET IN BUSY TRAFFIC THE CAR WILL JUST SIT UNRESPONSIVE FOR SECONDS AND BARELY ACCELERATE AND THEN UNPREDICTABLY ACCELER...

Nov 5, 2019 Steering 2,000 mi

CAR HESITATES ERRATICALLY AND UNPREDICTABLY WHEN ACCELERATING MOST NOTICEABLY FROM A DEAD STOP, AND AT SLOW SPEEDS WHILE TURNING. ATTEMPTING TO ACCELERATE FROM A STOP TO CROSS A STREET IN BUSY TRAFFIC THE CAR WILL JUST SIT UNRESPONSIVE FOR SECONDS AND BARELY ACCELERATE AND THEN UNPREDICTABLY ACCELER...

Nov 5, 2019 Power Train 2,000 mi

CAR HESITATES ERRATICALLY AND UNPREDICTABLY WHEN ACCELERATING MOST NOTICEABLY FROM A DEAD STOP, AND AT SLOW SPEEDS WHILE TURNING. ATTEMPTING TO ACCELERATE FROM A STOP TO CROSS A STREET IN BUSY TRAFFIC THE CAR WILL JUST SIT UNRESPONSIVE FOR SECONDS AND BARELY ACCELERATE AND THEN UNPREDICTABLY ACCELER...

Nov 5, 2019 Steering 2,000 mi

CAR HESITATES ERRATICALLY AND UNPREDICTABLY WHEN ACCELERATING MOST NOTICEABLY FROM A DEAD STOP, AND AT SLOW SPEEDS WHILE TURNING. ATTEMPTING TO ACCELERATE FROM A STOP TO CROSS A STREET IN BUSY TRAFFIC THE CAR WILL JUST SIT UNRESPONSIVE FOR SECONDS AND BARELY ACCELERATE AND THEN UNPREDICTABLY ACCELER...

Jul 12, 2019 Visibility/wiper 5,000 mi

WINDSHIELD BEGAN CRACKING IN THE MIDDLE FROM PASSENGER SIDE TOWARD DRIVER SIDE. NO ROCK OR OTHER DEBRIS HIT WINDSHIELD. IT IS A CONTINUOUS CRACK THAT IS A FINE LINK CRACK THAT CONTINUES TO SPREAD.

Jul 12, 2019 Visibility/wiper 5,000 mi

WINDSHIELD BEGAN CRACKING IN THE MIDDLE FROM PASSENGER SIDE TOWARD DRIVER SIDE. NO ROCK OR OTHER DEBRIS HIT WINDSHIELD. IT IS A CONTINUOUS CRACK THAT IS A FINE LINK CRACK THAT CONTINUES TO SPREAD.

Jun 29, 2019 Electrical System 2,025 mi

SPEEDOMETER READS 2 MPH LOWER THAN ACTUAL SPEED AT 70 MPH AS MEASURED BY RADAR INSTRUMENTS ON ROAD AND MY GPS WHICH READS THE SAME AS THE RADAR. I ALSO AM DRINKING A LOANER VEHICLE OF THE SAME MAKE AND MODEL AND READS 1 MPH SLOWER AT 70 MPH. ALSO HAVE HAD MANY PROBLEMS WITH THE VEHICLE AIR CONDITI...

Jun 29, 2019 Electrical System 2,025 mi

SPEEDOMETER READS 2 MPH LOWER THAN ACTUAL SPEED AT 70 MPH AS MEASURED BY RADAR INSTRUMENTS ON ROAD AND MY GPS WHICH READS THE SAME AS THE RADAR. I ALSO AM DRINKING A LOANER VEHICLE OF THE SAME MAKE AND MODEL AND READS 1 MPH SLOWER AT 70 MPH. ALSO HAVE HAD MANY PROBLEMS WITH THE VEHICLE AIR CONDITI...

Apr 16, 2019 Service Brakes 2,500 mi

NORMAL HEEL TOE RELATIONSHIP BETWEEN GAS PEDAL AND BRAKE IMPOSSIBLE. WHILE DRIVING, I WENT TO STEP ON BRAKE. POSITION OF PEDAL WAY AHEAD OF GAS PEDAL. RESULT I WAS PUSHING DOWN ON FIRE WALL. WHEN I TRIED TO STEP ON BRAKE, MY FOOT WAS TRAPPED BEHIND THE BRAKE PEDAL.

Apr 16, 2019 Service Brakes 2,500 mi

NORMAL HEEL TOE RELATIONSHIP BETWEEN GAS PEDAL AND BRAKE IMPOSSIBLE. WHILE DRIVING, I WENT TO STEP ON BRAKE. POSITION OF PEDAL WAY AHEAD OF GAS PEDAL. RESULT I WAS PUSHING DOWN ON FIRE WALL. WHEN I TRIED TO STEP ON BRAKE, MY FOOT WAS TRAPPED BEHIND THE BRAKE PEDAL.