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Active Recalls (1)

21V812000 Oct 15, 2021 WHEELS:LUGS/NUTS/BOLTS/STUDS

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas, Atlas Cross Sport, and Passat vehicles. The front wheel bearing bolts may have been incorrectly tightened.

Complaints

Showing 20 of 52
Nov 24, 2025 Air Bags

I was parking my car and then I heard a loud crack. Then I noticed my car's airbag malfunction warning notice came up on the dashboard along with other failures. I can see on the edges of the horn panel on the left that its slightly detached, so it seem the airbag has somewhat inflated. I haven't ta...

Nov 24, 2025 Air Bags

I was parking my car and then I heard a loud crack. Then I noticed my car's airbag malfunction warning notice came up on the dashboard along with other failures. I can see on the edges of the horn panel on the left that its slightly detached, so it seem the airbag has somewhat inflated. I haven't ta...

Oct 8, 2025 Service Brakes

Driving home from work around 1:00 am at night with street lights and no other cars in the vicinity the auto brake engaged, causing an abrupt stop. Once the auto brake ceased I was able to complete my trip. There was a light coating of water in a spot on the road but nothing else and no reason for t...

Oct 8, 2025 Forward Collision Avoidance

Driving home from work around 1:00 am at night with street lights and no other cars in the vicinity the auto brake engaged, causing an abrupt stop. Once the auto brake ceased I was able to complete my trip. There was a light coating of water in a spot on the road but nothing else and no reason for t...

Oct 8, 2025 Service Brakes

Driving home from work around 1:00 am at night with street lights and no other cars in the vicinity the auto brake engaged, causing an abrupt stop. Once the auto brake ceased I was able to complete my trip. There was a light coating of water in a spot on the road but nothing else and no reason for t...

Oct 8, 2025 Forward Collision Avoidance

Driving home from work around 1:00 am at night with street lights and no other cars in the vicinity the auto brake engaged, causing an abrupt stop. Once the auto brake ceased I was able to complete my trip. There was a light coating of water in a spot on the road but nothing else and no reason for t...

Aug 22, 2025 Equipment

See attached document for complaint.

Aug 22, 2025 Equipment

See attached document for complaint.

Aug 22, 2025 Equipment

See attached document for complaint.

Aug 22, 2025 Equipment

See attached document for complaint.

Aug 5, 2025 Engine And Engine Cooling 37,995 mi

The contact owns a 2021 Volkswagen Passat. The contact stated that while stopped at a red traffic light, the engine stalled. The low oil pressure and the battery warning lights were illuminated. The contact was able to restart the vehicle. The vehicle was taken to a local independent mechanic, where...

Aug 5, 2025 Engine And Engine Cooling 37,995 mi

The contact owns a 2021 Volkswagen Passat. The contact stated that while stopped at a red traffic light, the engine stalled. The low oil pressure and the battery warning lights were illuminated. The contact was able to restart the vehicle. The vehicle was taken to a local independent mechanic, where...

Mar 13, 2025 Air Bags

Known issue in previous VW models. Broken clock spring in steering wheel from normal <100k miles no connection for all steering wheel electronics (airbags, radio controls, etc)

Mar 13, 2025 Electrical System

Known issue in previous VW models. Broken clock spring in steering wheel from normal <100k miles no connection for all steering wheel electronics (airbags, radio controls, etc)

Mar 13, 2025 Steering

Known issue in previous VW models. Broken clock spring in steering wheel from normal <100k miles no connection for all steering wheel electronics (airbags, radio controls, etc)

Mar 13, 2025 Air Bags

Known issue in previous VW models. Broken clock spring in steering wheel from normal <100k miles no connection for all steering wheel electronics (airbags, radio controls, etc)

Mar 13, 2025 Electrical System

Known issue in previous VW models. Broken clock spring in steering wheel from normal <100k miles no connection for all steering wheel electronics (airbags, radio controls, etc)

Mar 13, 2025 Steering

Known issue in previous VW models. Broken clock spring in steering wheel from normal <100k miles no connection for all steering wheel electronics (airbags, radio controls, etc)

Nov 26, 2024 Structure

There is a headlight chrome accent piece right above the left headlight that one day just blew off the vehicle when driving down the highway. Oddly enough, I live in a small town of Mason City, IA and I saw another VW Passat (same year) missing the same exact piece so I know this is a vehicle defect...

Nov 26, 2024 Structure

There is a headlight chrome accent piece right above the left headlight that one day just blew off the vehicle when driving down the highway. Oddly enough, I live in a small town of Mason City, IA and I saw another VW Passat (same year) missing the same exact piece so I know this is a vehicle defect...

Jul 25, 2024 Air Bags Crash

The forward collision was not working on my car when someone pulled down in front of me and I hit the wall so I wouldn’t hit them.

Jul 25, 2024 Exterior Lighting Crash

The forward collision was not working on my car when someone pulled down in front of me and I hit the wall so I wouldn’t hit them.

Jul 25, 2024 Unknown Or Other Crash

The forward collision was not working on my car when someone pulled down in front of me and I hit the wall so I wouldn’t hit them.

Jul 25, 2024 Air Bags Crash

The forward collision was not working on my car when someone pulled down in front of me and I hit the wall so I wouldn’t hit them.

Jul 25, 2024 Exterior Lighting Crash

The forward collision was not working on my car when someone pulled down in front of me and I hit the wall so I wouldn’t hit them.

Jul 25, 2024 Unknown Or Other Crash

The forward collision was not working on my car when someone pulled down in front of me and I hit the wall so I wouldn’t hit them.

Feb 5, 2024 Tires

I own a 2021 Volkswagen Passat R-Line that has GITI 235/40R19 Comfort tires, I have had bubbles on two of the tires that blew out going down the interstate. I now have a third tire with the same issue.

Feb 5, 2024 Tires

I own a 2021 Volkswagen Passat R-Line that has GITI 235/40R19 Comfort tires, I have had bubbles on two of the tires that blew out going down the interstate. I now have a third tire with the same issue.

Oct 9, 2023 Service Brakes

I have encountered severe and unresolved issues with the vehicle, and despite multiple visits to Serramonte VW dealership, the problems persist. I leased this car from VW Serramonte on 8/29/2021, and their contact information is as follows: Serramonte Volkswagen 711 Serramonte Blvd. Colma, CA 9401...

Oct 9, 2023 Electrical System

I have encountered severe and unresolved issues with the vehicle, and despite multiple visits to Serramonte VW dealership, the problems persist. I leased this car from VW Serramonte on 8/29/2021, and their contact information is as follows: Serramonte Volkswagen 711 Serramonte Blvd. Colma, CA 9401...

Oct 9, 2023 Service Brakes

I have encountered severe and unresolved issues with the vehicle, and despite multiple visits to Serramonte VW dealership, the problems persist. I leased this car from VW Serramonte on 8/29/2021, and their contact information is as follows: Serramonte Volkswagen 711 Serramonte Blvd. Colma, CA 9401...

Oct 9, 2023 Electrical System

I have encountered severe and unresolved issues with the vehicle, and despite multiple visits to Serramonte VW dealership, the problems persist. I leased this car from VW Serramonte on 8/29/2021, and their contact information is as follows: Serramonte Volkswagen 711 Serramonte Blvd. Colma, CA 9401...

Sep 3, 2023 Service Brakes

Rear brakes needed to be replaced at 17,000 miles. Same thing happened to my wife’s 2021 Passat.

Sep 3, 2023 Service Brakes

Rear brakes needed to be replaced at less than 20k miles The dealer comped it since we lease 2 different 2021 VW Passats and they both needed their rear wheels replaced at sub 20k miles

Sep 3, 2023 Service Brakes

Rear brakes needed to be replaced at 17,000 miles. Same thing happened to my wife’s 2021 Passat.

Sep 3, 2023 Service Brakes

Rear brakes needed to be replaced at less than 20k miles The dealer comped it since we lease 2 different 2021 VW Passats and they both needed their rear wheels replaced at sub 20k miles

Jul 5, 2023 Service Brakes 5,000 mi

The contact owns a 2021 Volkswagen Passat. The contact stated that the rear brake pads were generating an excessive amount of brake dust. The dealer was notified. The contact stated that he was informed a year later at a vehicle State Inspection, that the rear brakes were significantly worn. The veh...

Jul 5, 2023 Service Brakes 5,000 mi

The contact owns a 2021 Volkswagen Passat. The contact stated that the rear brake pads were generating an excessive amount of brake dust. The dealer was notified. The contact stated that he was informed a year later at a vehicle State Inspection, that the rear brakes were significantly worn. The veh...

Nov 17, 2022 Lane Departure

The vehicle lane assistance feature for my 2021 Volkswagen Passat nearly caused me to collide with another vehicle on two separate occasions. While driving home on my regular route, there are many cross streets where intersecting traffic may cross in order to facilitate a left turn. On one such occa...

Nov 17, 2022 Lane Departure

The vehicle lane assistance feature for my 2021 Volkswagen Passat nearly caused me to collide with another vehicle on two separate occasions. While driving home on my regular route, there are many cross streets where intersecting traffic may cross in order to facilitate a left turn. On one such occa...

Dec 2, 2021 Lane Departure 100 mi

The contact owns a 2021 Volkswagen Passat. The contact stated that while driving in the rain at an undisclosed speed, the Lane Departure Assist malfunctioned, causing the steering wheel to inadvertently move to the right or left. Additionally, the high-beam headlights were aimed too high upwards, ma...

Dec 2, 2021 Exterior Lighting 100 mi

The contact owns a 2021 Volkswagen Passat. The contact stated that while driving in the rain at an undisclosed speed, the Lane Departure Assist malfunctioned, causing the steering wheel to inadvertently move to the right or left. Additionally, the high-beam headlights were aimed too high upwards, ma...

Dec 2, 2021 Lane Departure 100 mi

The contact owns a 2021 Volkswagen Passat. The contact stated that while driving in the rain at an undisclosed speed, the Lane Departure Assist malfunctioned, causing the steering wheel to inadvertently move to the right or left. Additionally, the high-beam headlights were aimed too high upwards, ma...

Dec 2, 2021 Exterior Lighting 100 mi

The contact owns a 2021 Volkswagen Passat. The contact stated that while driving in the rain at an undisclosed speed, the Lane Departure Assist malfunctioned, causing the steering wheel to inadvertently move to the right or left. Additionally, the high-beam headlights were aimed too high upwards, ma...

Nov 24, 2021 Lane Departure 27,232 mi

The contact owns a 2021 Volkswagen Passat. The contact stated that while driving through a pedestrian intersection with thick white lines, the vehicle automatically veered to the left or right. The contact stated that the failure occurred while driving 30 to 45 MPH. The contact had not contacted the...

Nov 24, 2021 Lane Departure 27,232 mi

The contact owns a 2021 Volkswagen Passat. The contact stated that while driving through a pedestrian intersection with thick white lines, the vehicle automatically veered to the left or right. The contact stated that the failure occurred while driving 30 to 45 MPH. The contact had not contacted the...

Aug 3, 2021 Steering

The assisted lane control is working terribly on my car and cannot be turned off permanently. The take over steering must be turned off before I drive the car every single time. It does not work properly. Last week I went to steer around a pothole and almost went in the ditch because the steering...

Aug 3, 2021 Lane Departure

The assisted lane control is working terribly on my car and cannot be turned off permanently. The take over steering must be turned off before I drive the car every single time. It does not work properly. Last week I went to steer around a pothole and almost went in the ditch because the steering...

Aug 3, 2021 Steering

The assisted lane control is working terribly on my car and cannot be turned off permanently. The take over steering must be turned off before I drive the car every single time. It does not work properly. Last week I went to steer around a pothole and almost went in the ditch because the steering...

Aug 3, 2021 Lane Departure

The assisted lane control is working terribly on my car and cannot be turned off permanently. The take over steering must be turned off before I drive the car every single time. It does not work properly. Last week I went to steer around a pothole and almost went in the ditch because the steering...

Jun 24, 2021 Lane Departure

VW Lane Assist is on when the vehicle is turned on. It must be turned off by the driver which I forget to do. Driving on country two lanes I've encountered joggers, bikers in the designated bike lane, service vehicles on the right shoulder. When I give them some extra room to avoid them the Active L...

Jun 24, 2021 Lane Departure

VW Lane Assist is on when the vehicle is turned on. It must be turned off by the driver which I forget to do. Driving on country two lanes I've encountered joggers, bikers in the designated bike lane, service vehicles on the right shoulder. When I give them some extra room to avoid them the Active L...