Common Problem Categories
Complaints by Model Year
All Model Years
| Year | Complaints | Recalls | Rating |
|---|---|---|---|
| 2014 | 4 | 0 | |
| 2013 | 16 | 0 | |
| 2012 | 230 | 1 | |
| 2011 | 604 | 0 | |
| 2010 | 716 | 2 | |
| 2009 | 920 | 5 | |
| 2008 | 6 | 0 |
Volkswagen Routan Years to Avoid
The 2009 Volkswagen Routan is the worst year to avoid, accumulating the most complaints as the first model year with typical early-production issues. Owners reported transmission failures, electrical problems, and sliding door malfunctions at high rates. The 2010 and 2011 models continued showing similar issues with the transmission and experienced premature brake wear. The 3.8L and 4.0L engines had occasional timing chain and oil consumption issues. Power sliding door problems were particularly frustrating, with doors failing to open or close properly and creating safety concerns with children.
Best Volkswagen Routan Years
The 2014 Volkswagen Routan is the best year to buy as the final model year with the most refined engineering and lowest complaint rate. The 2013 model is also a reasonable choice with improved reliability over earlier years. By this point, most of the early transmission and electrical bugs had been addressed. Look for the SEL Premium trim for the best feature content, but be aware that VW-specific parts may be harder to source than generic Chrysler equivalents.
Frequently Asked Questions
What are the most common problems with the Volkswagen Routan?
The most frequently reported issues include transmission failures, power sliding door malfunctions, electrical system problems, premature brake wear, and TIPM (electronic control module) failures. These issues mirror the Chrysler Town and Country problems.
Is the VW Routan the same as Town and Country?
Yes, the Routan is mechanically identical to the Chrysler Town and Country with cosmetic differences including a VW-styled grille, different gauges, and unique wheel designs. Nearly all parts are interchangeable between the two.
Why did VW discontinue the Routan?
Volkswagen discontinued the Routan after 2014 due to poor sales and the end of its manufacturing agreement with Chrysler. VW sold only about 80,000 Routans over six years, far below expectations.
Is the VW Routan reliable?
Reliability is below average, similar to the Chrysler minivans it was based on. The 2013-2014 models are more reliable than earlier years. Budget for potential transmission work and electrical repairs when purchasing.