2009 VOLKSWAGEN ROUTAN Electrical System Problems

Volkswagen dealership does not want to fulfill the recall.

The contact owns a 2009 Volkswagen Routan. The contact received notification of the NHTSA Campaign Number: 15V194000 (Electrical System) however, the parts to do the recall repair were not yet available. The contact stated while attempting to start the vehicle, the engine failed to turn over. No warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed that the ignition switch failed and needed to be replaced; however, the dealer confirmed that parts were not available for the recall repair. The vehicle had not yet been repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and the contact was advised to take the vehicle to the dealer for assistance. The failure mileage was approximately 170,000. Parts distribution disconnect.

Mileage: 170,000

While driving the vehicle flashed several of the dashboard waring lights, starting dinging and then stopped, started flashing and dinging again then the vehicle completely turned off. I was able to pull over out of traffic but the vehicle would not restart. None of the interior lights would come one and the emergency lights would not come on. I could not unlock any of the doors. The battery has been replaced with in the last year and is working correctly.

the car shuts off while driving which is scary. requires restarting while in traffic. there was a recall in past and the fix clearly did not work. This incident has occurred multiple times.

The contact owns a 2009 Volkswagen Routan. The contact received notification of NHTSA Campaign Number: 15V194000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect

After getting wires regrounded at the mechanic, the car continues to malfunction. The wiper blades turn on, the entire dash blinks, the seat moves back and forth, resetting repeatedly. If seat is disconnected for safety, the seatbelt does not register as secured. Eventually doors stop functioning, have completely lost lock function, tried replacing battery and sending to mechanic specialist. Still the car malfunctions at random.

My vehicle shows no pending recalls, but ignition switch still malfunctioning whenever it is bumped or a lanyard is on the key. Brakes malfunction, car seat moves, windshield wipers move, car seems to think it is resetting as original recall states is a problem.

THANK GOD I WAS NOT GOING FAST. VEHICLE SHUT DOWN COMPLETELY WHILE DRIVING. WAS ABLE TO PUT IN PARK AND WAS ABLE TO START IT BACK UP. APPARENTLY, THE ROUTAN IS MANUFACTURED BY CRYSLER AND THIS ISSUE ALSO HAPPENS WITH THE 09 TOWN AND COUNTRIES AS WELL.

Mileage: 134,000

VAN HAS STALLED WHILE DRIVING ON MULTIPLE OCCASIONS. POWER STEERING IS LOST. VEHICLE WILL THEN START RIGHT BACK UP. THIS IS EXTREMELY DANGEROUS FOR A MINIVAN USED TO TRANSPORT MULTIPLE CHILDREN. NO CODES OR FAULTS ARE RECORDED.

Mileage: 104,000

FIVE TIMES IN THE PAST 6 MONTHS THE POWER IN THE VAN BASICALLY TURNS OFF. THE STEERING BECOMES NEXT TO IMPOSSIBLE AND THE BRAKES BECOME EXTREMELY TIGHT TO THE POINT YOU CAN'T EVEN USE THEM. IT IS TERRIFYING TO HAVE ZERO CONTROL OVER YOUR CAR CONSIDERING I HAVE 4 CHILDREN. IT HAS HAPPENED WHILE I WAS GOING ONLY 30MPH AND ALSO WHEN I WAS GOING 45 MPH. IT HAPPENS WHEN I'M GOING STRAIGHT AND HAS ALSO HAPPENED WHILE TURNING. SINCE THE LATEST ISSUE I REFUSE TO DRIVE ANYWHERE THAT I CAN'T TAKE BACK ROADS TO.

Mileage: 119,000

DASH FLASHING, HARD START AFTER PUTTING IN A NEW FUSE BOX AND AFTER FLASH FROM THE DEALER

Mileage: 180,000

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V194000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TOWED TO VOLKSWAGEN OF MACON LOCATED AT 4786 RIVERSIDE DR, MACON, GA 31210, (478)781-7701, TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO START THE VEHICLE. THE CONTACT STATED THAT THE MECHANIC WAS UNABLE TO RETRIEVE ANY INFORMATION FROM THE COMPUTERS IN THE VEHICLE. THE CONTACT WAS INFORMED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS ON BACK ORDER. THE CONTACT STATED THAT THE TOW TRUCK OPERATOR PROVIDED A DIAGNOSTIC TEST AND INFORMED THE CONTACT THAT THE IGNITION SWITCH MODULE NEEDED TO BE REPLACED. THE IGNITION SWITCH MODULE WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.

Mileage: 124,000

MY DRIVERS SIDE BACK SEAT DOOR WILL NOT CLOSE ALL THE WAY AND WILL OPEN BACK UP IF IT DOES NOT LATCH CORRECTLY. THE ENGINE WIRING WILL MAKE MY CARS DASH LIGHTS ALL COME ON AND MAKE THE WIPERS GO OFF. THE DOOR ONLY DOES THIS WHILE STATIONARY HOWEVER, THE DASH LIGHTS GO OFF WHILE IN MOTION ON A REGULAR STREET GOING LESS THAN 40MPH

Mileage: 122,000

WHILE DRIVING CAR IT TURNS OFF. HAS TO BE RESTARTED. FAULTY IGNITION SWITCH. NOTICED A PAST RECALL.*DT*JB

Mileage: 153,000

THERE ARE TWO ISSUES THAT KEEP OCCURRING THAT MAY OR MAY NOT BE RELATED. FIRST, SOMETIMES WHEN I START THE VEHICLE EVERY SINGLE LIGHT ON THE DASH WILL BE LIT UP, THE WIPERS WILL BE ON, THE RADIO WON'T WORK, AND NONE OF THE GAUGES WILL BE WORKING. I HAVE TO USE MY GPS JUST TO KNOW WHAT MY SPEED IS SINCE THE SPEDOMETER DOESN'T WORK. I ALSO CAN'T TURN ON MY DEFROST WHEN THIS HAPPENS SO I'M STUCK SITTING IN THE PARKING LOT WAITING. EVENTUALLY IT WILL RANDOMLY SWITCH BACK TO NORMAL AND THEN EVERYTHING WORKS. MY SECOND ISSUE IS THAT I WILL LOSE ALL POWER WHILE DRIVING. THIS HAPPENED IN A ROUNDABOUT ONCE WHICH ALMOST CAUSED A CRASH! I LOSE IGNITION, POWER STEERING, EVERYTHING. I HAVE TO GET TO THE SIDE OF THE ROAD, PUT IT IN PARK, AND TURN THE IGNITION OFF AND BACK ON AGAIN. ONE OF THESE DAYS THIS IS GOING TO CAUSE A CRASH AND THEN I WILL BE SUING VOLKSWAGEN WHEN MY BABIES GET INJURED BECAUSE OF THIS. FROM THE LOOKS OF THE OTHER COMPLAINTS THIS IS HAPPENING TO A LOT OF THESE VANS!

Mileage: 160,000

I TAKE MY VW ROUTAN TO FINISH THE RECALL .BECAUSED MY DOOR OPEN WHEN I WAS DRIVING FROM GEORGIA TO FLORIDA WITH MY 2 DAUGHTER IN THE BACK SEAT AND DRIVER REAR SLIDE DOOR OPEN AT 70 MILES.. VW DEALER TALK ME NO HAVE THE PARTS BUT THEY FIXED AND WHEN I TAKE TO DIFFERENT DEALER THEY TALK ME THEY READY DID THE RECALL AND REPLACED THE HARNESS.. THURSDAY MY WIFE DRIVING AND HAS THE SAME PROBLEM DOOR OPEN WHEN SHE DRIVING.. TAKE THE MINI VAN TO SHOP AND THEY TALK ME DEALER NEVER DID THE RECALL... I ALWAY HAVE THE MINI VAN AND NO ONE TOUCH DEAR BEFORE...

Mileage: 67,098

THERE ARE SO MANY COMPLAINTS FOR THE SAME THING YET VW REFUSES TO ADMIT IT IS A PROBLEM. MY ELECTRICAL WILL SHUT OFF COMPLETELY. I WILL NORMALLY LOOSE ANYTHING ELECTRICAL, THROTTLE, SOMETIMES POWER STEERING. THEN THE ELECTRICAL COMES BACK ON AND ALL THE LIGHTS ON THE DASHBOARD CLUSTER COME ON. IT WILL CONTINUALLY DO THIS, EVEN WHEN YOU ARE ON THE FREEWAY. THEY ARE GOING TO CONTINUE TO DENY THIS UNTIL SOMEBODY IS KILLED OR SEVERELY INJURED DUE TO THIS MALFUNCTION. I BOUGHT MY 2009 VW ROUTAN USED AND THE SERVICE DEPARTMENT IS DODGING REPLACING THE TPIM/IGNITION SWITCH, PROBABLY BECAUSE IT IS EXPENSIVE. VW SHOULD ALSO TAKE RESPONSIBILITY FOR THIS SINCE IT IS HAZARDOUS TO DRIVE. PLEASE IF YOU ARE READING THIS AND HAVE A VW ROUTAN WITH THIS ISSUE, MAKE A REPORT AND BRING THIS TO LIGHT.

Mileage: 85,000

WE PURCHASED THIS USED IN FEBRUARY 2019 AND HAVE SINCE EXPERIENCED NUMEROUS ISSUES WITH THE RADIO, BACKUP CAMERA, AND DVD PLAYER NOT WORKING. RECENTLY THE CAR NOW JUST SHUTS OFF WHILE DRIVING DOWN A MOUNTAIN ROAD, POWER STEERING FREEZES AND BRAKES ARE VERY LIMITED WHICH WAS VERY SCARY. IT HAPPENED EARLIER IN THE YEAR WHEN PULLING OUT OF A PARKING LOT AND LEAVING THE DRIVEWAY AND I THOUGHT THAT THE ISSUE WAS BEHIND US AND OUR MECHANIC COULDN'T REPLICATE IT. WHEN I CALLED THE DEALERSHIP THEY DIDN'T KNOW ANYTHING ABOUT IT AND WEREN'T AWARE OF ANY RECALLS. AS OF TODAY I CONTACTED VW AND THEY SAID THAT OUR VAN IGNITION SWITCH WAS PREVIOUSLY REPAIRED AS PART OF THE RECALL AND IT IS NOW OUTSIDE OF THE WARRANTY PERIOD. I UNDERSTAND THAT THE WARRANTY CAN'T LAST FOREVER, BUT THIS IS NOW OCCURRING FREQUENTLY 4 MORE TIMES IN THE LAST FEW DAYS, NORMALLY JUST AFTER STARTING THE VEHICLE AND DRIVING TAKING OFF FOR THE FIRST TIME. IT RESTARTS WHEN PUT IN PARK, BUT THE STARTING PROCESS CRANKS MORE THAN USUAL. DEPENDING ON THE SITUATION IT IS MERELY AN ANNOYANCE OR EXTREMELY DANGEROUS AND THERE IS NO WARNING, JUST TURNS OFF AND THE STEERING STIFFNESS IS THE FIRST INDICATION. THE VAN IS NOW PARKED AS IT IS NOT SAFE FOR MY FAMILY TO DRIVE.

Mileage: 130,000

EVEN AFTER REBUILDING THE ENTIRE TRANSMISSION, EVERY TIME THE VEHICLE IS PLACED INTO REVERSE, THERE IS A PAUSE, THEN A JARRING AS IT SLIPS INTO R GEAR; BUT EVERY TIME ACCELERATION IS ATTEMPTED IN R, THERE IS A DELAY, FOLLOWED BY CONSISTENT LAG; IF ATTEMPTING TO R UP AN INCLINE, IF SPEED IS NOT ALREADY OVER A SPECIFIC MINIMUM, VEHICLE THEN ASSUMES ACTION AS IF IT IS IN N. EVEN AN INCLINE SLOPE OF SIMPLY BACKING INTO A DRIVEWAY, IF VEHICLE IS NOT ENTIRELY ACROSS THE INCLINE, IT'S NOT POSSIBLE TO CONTINUE CONTROLLING A REVERSE MOVEMENT, THOUGH ENGINE RESPONDS AS THOUGH IN N. THIS HAS BEEN AN ONGOING ISSUE; THAT HAS PERSISTED EVEN AFTER REBUILDING THE TRANSMISSION. ANOTHER ISSUE THAT BEGAN SEVERAL YEARS AGO; IS THAT THE DOOR'S LOCKING MECHANISMS FOR SEVERAL OF THE DOORS, NO LONGER OPERATE PROPERLY. LOCKING VIA KEY FOB, OR DOOR PANEL, DOES NOT ACTUALLY ENGAGE THE DOOR TO LOCK. NOR DOES UNLOCKING THE DOORS VIA KEY FOB, OR DOOR PANELS.

Mileage: 21,432

TIPM BOX NEEDS TO BE REPLACED, VW DEALERSHIP SAYS IT IS FAULTY AND HAS GLITCHES THAT NEED TO BE REPAIRED BUT IT EXCEEDS MY WARRANTY. I PURCHASED THIS VAN 3 WEEKS AGO AND THE RADIO WILL GO OUT OR STAY ON, THE WIPERS WILL COME ON BY THEMSELVES AND THE TIRE PRESSURE LIGHT WILL COME ON.

I JUST PURCHASED THE 2009 VOLKSWAGEN ROUTAN. I HAVE HAD IT 3 WEEKS IT RANDOMLY DIED WHEN TEST DRIVING THE VAN AND ALL THE ALARMS AND LIGHTS CAME ON. WE JUST THOUGHT I DIDN'T HAVE THE FOB IN RIGHT. THEN IT STARTED TO RANDOMLY NOT START, EVEN THE REMOTE START WILL NOT WORK. THE LIGHTS, RADIO, ALARM, WINDOWS AND DOOR LOCKS WORK LIKE THEY NORMALLY SHOULD. USUALLY IF I WAIT LIKE 20 MINUTES AND KEEP TRYING THE KEY (TAKING IT OUT OF THE IGNITION AND REINSERTING IT) UNTIL IT STARTS. THE CHECK ENGINE LIGHT CAME ON FOR 7 DAYS. THURSDAY 10/10/2019 NOTHING WORKED LET IT SIT OVERNIGHT AND STILL NOTHING TRIED TO JUMP IT AND IT FINALLY STARTED. TOOK TO PLACE I PURCHASED JD BYRIDER IN JANESVILLE, WI AND THEY BELIEVE IT WAS THE STARTER BECAUSE IT WAS NOT TURNING AND IT WAS REPLACED ON 10/11/2019. THEN 2 HOURS LATER THE CAR AGAIN WOULD NOT START AGAIN. THE DEALER CAME TO RESCUE ME AND WE TRIED THE ACTUAL KEY AND AT FIRST IT DIDN'T WORK, WE PUSHED THE GAS AND IT AS AS THE GAS PEDAL GOT STUCK FOR ABOUT 30 SECONDS BUT STARTED. THEN DRIVING DOWN ROUTE 26 FROM JOHNSON CREEK, WI TO JANESVILLE, WI, IT WAS MAKING SQUEAKING NOISES FROM THE ENGINE. WE COULD HEAR IT THROUGH THE HEATING VENTS. THEN THE TIRE PRESSURE WARNING LIGHT CAME ON AND IT KEPT DINGING. WHEN I GOT TO JANESVILLE, I CHECKED THE TIRE PRESSURE ON ALL THE TIRES AND IT WAS FINE. BECAUSE I LIVE IN ROCKFORD, IL, I DROVE DOWN I90 AND THE CAR AT TIMES STARTED SHAKING LIKE IT WAS GOING DIED. AGAIN, TODAY IT WON'T START NOT EVEN WITH AN ACTUAL KEY. ALSO, THE DRIVER SIDE PASSENGER DOOR LOCK IS NOT WORKING AND HAD TO HAVE A PART ORDERED. THE VEHICLE HAS 129,000 MILES.

Mileage: 129,000

VEHICLE WILL INTERMITTENTLY NOT START EVEN AFTER MULTIPLE TRY'S. VEHICLE SHUTS OFF DURING DRIVING EVENTS CITY AND HIGHWAY. ABS LIGHTS COME ON AND STAY ON. INTERIOR LIGHTS COME ON AUTOMATICALLY DURING DRIVING. HAVE HAD THE VEHICLE TO A VW DEALER 4 TIMES FOR THIS ISSUE AND THEY CANNOT DIAGNOSES, NOR REMEDY THE ISSUE. I HAVE SPENT WELL OVER $2,000 FOR THESE VW DEALER VISITS. THIS VEHICLE WAS BUILT BY CHRYSLER FOR VW AND CHRYSLER ISSUED A RECALL ON THE TIPM FOR THE CHRYSLER VEHICLES. VW REFUSES TO ISSUE A RECALL FOR THE TIPM. THIS IS A MAJOR SAFETY ISSUE THAT CAUSES THE VEHICLE TO SHUT OFF DURING DRIVING AND ALL POWER AND BRAKING FUNCTIONS ARE LOST. AT THIS TIME, I HAVE NO CHOICE BUT TO PAY AN ADDITIONAL $1,500 TO HAVE VW REPLACE THE TIPM IN THE HOPES THAT IT RESOLVES THIS DANGEROUS SAFETY ISSUE AND KEEPS MY FAMILY SAFE. NHTSA MUST INVESTIGATE THIS ISSUE WITH CHRYSLER AND REALIZE THAT IT APPLIES TO VW ROUTAN VEHICLES BUILT BY THEM AS WELL, AND FORCE VW TO RECALL THE VEHICLES AND FIX THE ISSUE AT THEIR COST AND PROVIDE FULL REIMBURSEMENT TO ALL ROUTAN OWNERS WHO HAVE THIS SAME SAFETY ISSUE. WHAT ACTIONS ARE NHTSA TAKING ON THIS CRITICAL SAFETY ISSUE?

Mileage: 59,000

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V194000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. VOLKSWAGEN LEE'S SUMMIT (2225 NE INDEPENDENCE AVE, LEE'S SUMMIT, MO 64064, (816) 282-0022) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY; HOWEVER, AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SEIZED AND ALL THE WARNING INDICATORS ILLUMINATED. AFTER SEVERAL HOURS, THE VEHICLE RESUMED NORMAL OPERATION WHEN IT WAS RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND STATED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE ALTERNATOR WAS REPLACED FOR THE SECOND TIME BY THE INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS APPROXIMATELY 129,631. PARTS DISTRIBUTION DISCONNECT.

Mileage: 129,631

WHEN I'M DRIVING ALL THE LIGHTS WILL TURN ON ON THE DASH BOARD THEN TURN OFF AND MY WINDSHIELD WIPERS WILL TURN IN THE PROCESS WHEN ALL THE LIGHTS TURN ON WHILE I'M DRIVING THE VAN WILL SAY I'M GOING 0 MILES PER HOUR

Mileage: 120,000

FOR SEVERAL MONTHS IN 2018 OUR 2009 VOLKSWAGEN ROUTAN WOULD NOT START, WINDOWS WOULD NOT WORK CORRECTLY, ETC. ON NOVEMBER 10TH, 2018, OUR 2009 VOLKSWAGEN ROUTAN WAS STATIONARY AND WOULD NOT START AT ALL. CALLED A TOW TRUCK TO HAVE IT TAKEN TO THE NEAREST DEALERSHIP. TOW TRUCK DRIVER MESSED WITH THE VEHICLE AND WAS ABLE TO START IT AND WE DROVE IT TO THE DEALERSHIP. THE DEALERSHIP RECEIVED OUR VEHICLE ON 11/10/18. THE DEALERSHIP NOTIFIED US THAT THERE IS AN OPEN RECALL ON THE "WIN MODULE" AND THEY WOULD CONTACT VOLKSWAGEN FOR THE REPLACEMENT PARTS. THE DEALERSHIP DID NOT RECEIVE THE PART UNTIL 11/15/18 AND THE PART WAS USED/PROGRAMMED FOR A DIFFERENT VEHICLE THEREFORE IT WAS UNABLE TO BE INSTALLED IN OUR VEHICLE. THE DEALERSHIP THEN PROVIDED US WITH A LOANER VEHICLE AND CONTACTED VOLKSWAGEN FOR YET ANOTHER UNUSED PART. IT IS NOW 11/28/18 AND WE STILL DO NOT HAVE OUR VEHICLE. THE PART WAS RECEIVED AND INSTALLED HOWEVER THE VEHICLE'S BATTERY WILL NO LONGER HOLD A CHARGE. THE DEALERSHIP WANTS TO PUT A NEW BATTERY IN THE VEHICLE AND WE WILL HAVE TO PAY $150.00 FOR THE BATTERY AND INSTALLATION. WE NEVER RECEIVED NOTICE OF THIS RECALL. MY HUSBAND LOST 2 DAYS OF PAY. WE HAD TO RELY ON 3 DIFFERENT PEOPLE TO GET MY HUSBAND TO AND FROM WORK. I AM DISABLED AND HAD SURGERY ON 10/23/18 AND UNABLE TO GET TO PHYSICAL THERAPY LET ALONE LEAVE THE HOUSE FOR A WEEK BECAUSE THE DEALERSHIP DIDN'T HAVE ANY AVAILABLE LOANER VEHICLES UNTIL 11/15/18. THIS HAS BEEN A DANGER TO MY FAMILY/CHILDREN AND A GREAT INCONVENIENCE. TODAY 11/28/18 I AM CALLING THE ACTUAL VOLKSWAGEN CUSTOMER SERVICE TO REPORT THEIR NEGLIGENCE AND THE GRIEF/EXPENSE THEY HAVE CAUSED MY FAMILY. WE PURCHASED THIS VEHICLE BECAUSE OF VOLKSWAGENS RELIABILITY STANDARDS BUT WE WILL NOW NEVER PURCHASE FROM THEIR COMPANY AGAIN. AS OF TODAY 11/28/18 WE STILL DO NOT HAVE OUR VEHICLE RETURNED!

I WAS DRIVING MY 2009 ROUTAN THIS MORNING (8/6/18) IN A ROUND-A-BOUT WHEN OUT OF BLU MY STEERING AND BRAKES COMPLETELY LOCKED UP AND MY ABS LIGHT CAME ON. I HAD TRAFFIC BEHIND ME. I ALMOST WENT OVER THE CURB AND CAUSED AN ACCIDENT DUE TO THIS HAPPENING. I PRAISE GOD THAT I AND EVERYONE AROUND WAS SAFE. MY VEHICLE HAS ALREADY HAD THE IGNITION SSSWITCH REPLACED TWICE. I HAD IT CHECKED FOR CODES AND NOTHING CAME UP. I NOTICED A HUGE AMOUNT OF COMPLAINTS REGARRDING THIS. WHAT IS IT GOING TO TAKE TO GET THIS FIXED? THERE ARE LIVES ON THE LINE. WHEN A VEHICLE SHUTS DOWN ON THE HIGHWAY THAT WILL CAUSE A MAJOR ACCIDENT. IS VOLKSWAGEN AND NHTSA WILLING TO LIVE WITH THAT KNOWING THAT THIS HAS BEEN A MAJOR ISSUE WITH THIS VEHICLE FOR SOME TIME? HOW MANY INJURIES OR DEATHS DO YOU NEED TO PROVE TO YOU THAT THIS IS A SAFETY ISSUE?

Mileage: 1

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. WHILE DRIVING 40 MPH THE CONTACT NOTICED THE TRANSMISSION WAS STUCK IN THIRD GEAR. THE DEALER WAS NOT NOTIFIED OF THIS FAILURE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY WERE NOT ABLE TO ASSIST. THE VIN SEARCH REVELED NO RECALLS. THE VEHICLE HAD NOT BEEN DIAGNOSED REPAIRED. THE FAILURE MILEAGE WAS 75,000.

Mileage: 75,000

DRIVING DOWN THE ROAD AND ALL THE LIGHTS WILL START BLINKING AND VEHICLE WILL TURN COMPLETELY OFF. NO BRAKES OR POWER STEERING WHEN THIS TAKES PLACE.UNABLE TO DRIVE BEING PREGNANT AND HAVING 3 YOUNG CHILDREN AND DO NOT FILL SAFE SINCE THIS HAPPENED GOING DOWN HILL IN A TURN.

Mileage: 98,000

VEHICLE CONTINUES TO SHUT DOWN WHILE DRIVING WITHOUT WARNING. VEHICLE MUST EITHER BE STOPPED AND RESTARTED OR PLACED IN NEUTRAL WHILE COASTING TO RESTART.

Mileage: 75,000

SINCE BUYING OUR 2009 ROUTAN IN THE FALL OF 2016 WE HAVE SUNK THOUSANDS INTO IT TRYING TO GET IT FIXED BECAUSE OF THE ISSUES WE HAVE HAD SHORTLY AFTER BUYING IT (OURS DID NOT COME WITH A WARRANTY FROM THE VW DEALER). AT LEAST TWICE A WEEK, AND SOMETIMES MORE, IT STALLS WHILE WE ARE DRIVING...USUALLY AT LOW SPEEDS LIKE WHEN WE ARE SLOWING DOWN TO MAKE A TURN OR SLOWING DOWN FOR A STOPLIGHT. USUALLY, ALL OF THE DASHBOARD LIGHTS AND CONTROLS WILL BLINK AND DING REPEATEDLY BEFORE STALLING. IT ALSO STALLS WHEN SITTING STILL. IT WILL BLINK ALL OF THE LIGHTS, THE CONTROLS WILL GO CRAZY AND THE WINDSHIELD WIPERS WILL GO BACK AND FORTH ONE TIME AS IT STALLS. ON DEC 11 IT STALLED ON A MAJOR ROAD IN CHARLOTTE, NC AND I LOST ALL POWER SO I COULD NOT EVEN PUT ON MY FLASHERS. I HAVE AN AUTISTIC CHILD WHO WAS FREAKING OUT BECAUSE I WAS TRYING TO GET ALL OF THE KIDS TO BE QUIET SO I COULD CALL MY HUSBAND AS WE WERE SITTING IN THE MIDDLE OF A BUSY ROAD. WE WERE IN A MIDDLE LANE AND THE WINDOWS WERE UP SO I HAD TO OPEN MY DOOR QUICKLY AND WAVE FOR PEOPLE TO GO AROUND US. I KEPT WATCHING MY REAR VIEW MIRROR AND PRAYING WE WOULDN'T GET HIT AS CARS ZIPPED AROUND US HONKING. THE KEY WAS STUCK IN THE IGNITION SINCE THERE WAS NO POWER. MY HUSBAND WAS HEADED TOWARDS US AND I WAVED PEOPLE AROUND US FOR ABOUT 5 MINUTES WHILE JINGLING THE KEY AND TRYING EVERYTHING TO GET SOMETHING TO WORK. THE POWER FINALLY CAME BACK AND THE KEY CAME OUT AND I WAS ABLE TO RESTART AND GET HOME BUT MY KIDS ARE AFRAID TO GO ANYWHERE IN THAT VAN AGAIN. WE HAVE REPLACED THE BATTERY, THE CONTROL MODULE (ONE OF THE MOST EXPENSIVE THINGS WE TRIED), THE ERG VALVE, THE ALTERNATOR, AND SOME OTHER PARTS OUR MECHANIC WANTED TO TRY. SUPER EAGLE AUTO CARE HAS BEEN SUPER HELPFUL IN TRYING TO FIX IT BUT TO NO AVAIL. WE HAVE LEARNED SINCE BUYING THIS VEHICLE THAT THIS IS A COMMON PROBLEM FOR VW ROUTAN.

Mileage: 119,000

WHILE DRIVING ON STREET OR HIGHWAY OR STOPPED. USUALLY AROUND 20-40MPH CAR STALLS. BRAKES LOCK UP/STEERING WHEEL LOCKS UP/NO CONTROL OF CAR AT ALL. ALL LIGHTS INDICATE CAR IS ON, ONE BELL GOES OFF PRIOR AND ANTI-SKID LIGHT COMES ON. BY THEN PANIC CANNOT CONTROL CAR! PUT CAR IN PARK AFTER STOPPED AND IT STARTS RIGHT UP.

Mileage: 70,000

THE CAR DOES NOT START AFTER A STOP. IT TAKES HOURS BEFORE IT RESTARTS. REPLACED BATTERY, STARTER STILL SAME ISSUE. MANY OTHER VW ROUTAN OWNERS HAVE THE SAME ISSUE. THE CAR HAS POWER BUT SOMETHING IS MESSED UP IN THIS CAR.

Mileage: 12

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. WHILE DRIVING BETWEEN 15-25 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO FOX VALLEY VOLKSWAGEN SCHAUMBURG (1000 E GOLF RD, SCHAUMBURG, IL 60173, (847) 839-8101) WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V194000 (ELECTRICAL SYSTEM). THE FAILURE RECURRED AT LEAST 15 TIMES WITHIN THE PAST TWO WEEKS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,900.

Mileage: 90,900

AS OF JANUARY 2017 I HAVE HAD THE REPEATED ISSUE OF THE CAR NOT STARTING WHEN TURNED ON. NOTE THE RECALL ON THE IGNITION WAS DONE BY THE VW DEALER PREVIOUSLY. THE CAR NOT STARTING AT FIRST OCCURRED ONCE AND AWHILE. THEN BECAME MORE CONSISTENT, I REPLACED THE STARTER IN MARCH 2017 THINKING THAT WOULD RESOLVE THE ISSUE. SINCE THEN THE PROBLEM KEEPS OCCURRING. VW DEALER HAS NO IDEA WHAT THE ISSUE IS AND WANTS ME TO REPLACE THE STARTER AGAIN. I'VE RESEARCHED THIS MECHANICAL PROBLEM AND FOUND OUT A LOT OF PEOPLE ARE HAVING THE SAME ISSUE. THERE'S A CLICK WHEN YOU ATTEMPT TO START THE CAR AND THIS IS AFTER THE BATTERY AND STARTER HAS BEEN REPLACED. THE LONGEST I'VE WAITED FOR THE CAR TO START IS ABOUT 30 MINUTES. I ATTEMPT TO START IT A FEW MINUTES ARE SITTING IN THE CAR, SOMETIMES IT TAKES ONE TRY SOMETIMES IT TAKES 20 TRIES THEN THE CAR WILL START UP. I'VE REPORTED THIS TO VW CARE AND THEY ADVISED ME TO GET THE STARTER REPLACED AGAIN, SPENDING MORE MONEY. THIS IS NOT A CUSTOMER CARE ISSUE, THIS IS ON THE VW COMPANY.

Mileage: 87,000

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. WHILE DRIVING 60 MPH, THE CONTACT DETECTED A BURNING ODOR WITHOUT WARNING. IN ADDITION, THE CONTACT OBSERVED SMOKE OUTSIDE AND INSIDE THE VEHICLE. THE CONTACT STATED THAT THE INSTRUMENT PANEL, HEADLIGHTS, AND RADIO FAILED TO WORK. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER, OPENED THE HOOD, AND SAW NO SIGN OF A FIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WIRE FROM THE IGNITION SWITCH TO THE STARTER HAD FAILED (BURNED) AND NEEDED TO BE REPLACED. ALSO, THE POWER STEERING LINE FAILED AND LEAKED. THE INDEPENDENT MECHANIC STATED THAT THERE WERE SO MANY ELECTRICAL FAILURES WITH THE VEHICLE AND RECOMMENDED HER TO CONTACT NHTSA. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V194000 AND 14V396000 (ELECTRICAL SYSTEM: IGNITION SWITCH). THE FAILURE MILEAGE WAS 145,000.

Mileage: 145,000

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. WHEN THE VEHICLE WAS STARTED, ALL THE WARNING INDICATORS ILLUMINATED AND THE WINDSHIELD WIPERS ACTIVATED AND DID NOT STOP. THE DEALER WAS CONTACTED AT 800-822-8987 AND STATED THAT AN UNKNOWN RECALL REPAIR WAS PERFORMED A COUPLE OF YEARS AGO TO REPAIR THE WIRING ON THE DOOR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE RECALL REPAIR WAS PERFORMED IN 2013. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

Mileage: 140,000

ENGINE WILL NOT START. HAPPENS ON OCCASION BUT HAPPENED ENOUGH THAT I HAD TWO STARTERS INSTALLED AS WELL AS A BATTERY. WHAT ELSE COULD IT BE? CAN TURN THE KEY AND NOTHING HAPPENS. I CAN POSSIBLY SIT THERE AND TURN THE IGNITION 10+ TIMES AND STILL NOTHING. THOUGHT IT COULD BE A BAD SPOT IN THE NEW STARTER?? CLEANED BATTERY POSTS OFTEN AND NOW HAVE TREATED THE CONNECTIONS. WOULD LIKE NOT TO RECEIVE ANOTHER CALL FROM LOVELY WIFE THAT THE VAN WOULD NOT START. HAS TO BE SOMETHING WITH A CIRCUIT STAYING OPEN OR SOMETHING. SAFETY ISSUE DUE TO NOT KNOWING IF YOUR CAR IS GOING TO START WHEN YOU ARRIVE TO A DESTINATION. ISSUE HAS BEEN GOING ON FOR 2+ YEARS AND VAN HAS 100K MILES LAST INSTANCE OF ISSUE: 23 JUNE 2017

Mileage: 110,000

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. WHILE DRIVING 25 MPH, THE FRONT PASSENGER SIDE DOOR OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GURLEY LEEP MOTORWERKS (4004 GRAPE RD, MISHAWAKA, IN 46545) WHERE IT WAS DIAGNOSED THAT THE LOCK SWITCH AND LOCKING ROD FAILED AND NEEDED TO BE REPAIRED. IN ADDITION, THE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT LATER THE POWER LOCKS ON THE SAME DOOR FAILED TO WORK. THE VEHICLE WAS TAKEN BACK TO GURLEY LEEP MOTORWERKS WHERE IT WAS DIAGNOSED THAT THE CABLE GUIDE WIRE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

Mileage: 48,000

THE TIPM MODULE WENT OUT, CAUSING ALL INSTRUMENTS TO GO TO ZERO, ALL INDICATORS TO LIGHT UP, THE WARNING TONE SOUNDED, THE WIPERS STARTED OF THEIR OWN ACCORD, AND OTHER CRAZINESS RELATED TO THE COMPUTER SYSTEM. THE VEHICLE WAS MOVING AT THE TIME; PARKING, TURNING OFF THE ENGINE AND BACK ON, ADJUSTING SPEED -- NOTHING MADE A DIFFERENCE. SINCE VOLKSWAGEN ROUTANS ARE JUST REBADGED CHRYSLER TOWN AND COUNTRIES, THE TIPM ISSUE IS JUST AS MUCH OF A PROBLEM ON ROUTANS AS IT WAS ON DODGE, CHRYSLER, AND JEEP VEHICLES.

Mileage: 108,136

RANDOMLY STALLS WHILE DRIVING- BROUGHT TO MECHANIC, PAID ALMOST $1000 TO TRY TO GET FIXED, BROUGHT BACK WHEN EVERYTHING PAID FOR DIDN'T FIX & WAS TOLD TO REPORT IGNITION SWITCH RECALL TO VW TO GET FIXED. ALSO LOST POWER TO REAR DVD WITHIN DAYS AFTER PURCHASE & NEVER KNEW WHAT TO DO. BRAKE PADS ARE BAD WITHIN 3-4,000 MILES- WINDSHIELD WASHER SQUIRTER UNREPAIRABLE. BIGGEST ISSUE IS THE IGNITION SWITCH THOUGH, IF THAT WHAT IS CAUSING VAN TO STALL - WHILE GOING STEADY SPEED, USUALLY OCCURS OVER 25 MPH FOR MORE THAN 5 MILES- VAN STARTS JERKING LIKE IT'S GOING TO STALL & WHEN SITTING AT A STOP LIGHT OR SIGN, OR PARKED, IDLING, STALLS & TAKES MULTIPLE ATTEMPTS TO RESTART - THIS HAS BEEN HAPPENING SINCE I PURCHASED MY 2009 ROUTAN IN 2014 WHEN IT HAD LESS THAN 60K MILES. I HAVE BROUGHT TO MECHANICS THAT ARE FRIENDS & TO MULTIPLE DEALERSHIPS & SHOPS TO DIAGNOSE & FIX & PAID FOR EVERYTHING OUT OF POCKET TO GET FIXED OR REPLACED & IT HAS NEVER FIXED THE PROBLEM FOR MORE THAN A WEEK. FOR THE BRAKES, I BUY ONLY THE MID LEVEL OR HIGH LEVEL GRADE BRAKES & HAVE HAD TO SWITCH BOTH FRONT & REAR BRAKES, ROTORS & CALIPERS OUT @ LEAST 3-4 TIMES PER YEAR SINCE ABOUT 1 MONTH AFTER OWNERSHIP. EVERY TIME, 1-2 BRAKE PADS WERE COMPLETELY BAD & GONE WHILE THE OTHERS WERE ABOUT 50-70% . ANOTHER ISSUE, THAT HAS NEVER BEEN ABLE TO GET FIXED IS THE A/C- AFTER RECHARGING, THE A/C WILL BLOW COLD ON THE DRIVERS SIDE FRONT ONLY & HOT THROUGHOUT THE REST OF THE CAR. WHEN HEAT IS ON, SAME PROBLEM, ONLY BLOWS HEAT IN FRONT & COOL IN BACK. HOW DO I GET ALL RECALLS FOR MY MINIVAN REPAIRED THROUGH VOLKSWAGEN? HOW DOES THE PROCESS WORK? I HAVE 5 SMALL CHILDREN & THIS IS OUR ONLY FORM OF TRANSPORTATION. WILL I BE PROVIDED WITH A LOANER THAT WILL SEAT MY ENTIRE FAMILY WHILE MY VEHICLE IS BEING REPAIRED? PLEASE ADVISE AS I HAVE HAD THIS MINIVAN FOR OVER 3 YEARS WITH THESE ISSUES AND SPENT THOUSANDS OF DOLLARS

Mileage: 59,000

MY 2009 VOLKSWAGEN ROUTAN DIES WHILE DRIVING. I'VE ON THE VEHICLE FOR TWO YEARS AND THIS HAS BEEN HAPPENING THE WHOLE TIME. THAT USUALLY HAPPENS AT LOWER SPEEDS (UNDER 35MPH). IT HAPPENS WHEN I'M GOING STRAIGHT AND WHEN I'M TURNING CORNERS, GOING OVER OR NO BUMPS AT ALL. WHEN MY CAR DIES I LOSE STEERING, ALL POWER/ELECTRICAL. I HAVE TAKEN IT TO VOLKSWAGEN THREE TIMES FOR THIS ISSUE. THE FIRST TIME IT WAS SERVICED FOR A RECALL FIX. THE PROBLEM CONTINUED SO I TOOK IT BACK AND WAS INFORMED OF A SECOND RECALL FOR THE SAME ISSUE. SO I HAD IT SERVICED FOR THE SECOND RECALL FIX. THE PROBLEM CONTINUED SO I TAKE IT BACK A THIRD TIME. VOLKSWAGEN SERVICE DEPARTMENT KEPT MY CAR FOR OVER TWO WEEKS AND THEN TOLD ME THEY COULDN'T FIND ANYTHING WRONG WITH IT. THE PROBLEM HAS CONTINUED AND SEEMS TO BE HAPPENING MORE FREQUENTLY.

Mileage: 124,702

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. WHILE DRIVING 55 MPH, THE VEHICLE WAS INVOLVED IN AN ELECTRICAL FIRE. THE CONTACT STATED THAT SMOKE ENTERED INTO THE CABIN OF THE VEHICLE AND THE REAR PASSENGER SIDE DOOR CAUGHT FIRE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. A MECHANIC EXTINGUISHED THE FIRE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

Mileage: 160,000

THE CAR WON'T START INTERMITTENTLY. WHEN YOU TURN THE KEY IT JUST CLICKS. THE STARTER IS NOT ENGAGED OR THE FLYWHEEL DOESN'T TURN. TOOK IT TO THE DEALER SAID IT WAS FAULTY TIPM MODULE NEEDED TO BE REPLACED NOT COVERED BY WARRANTY. GOOGLE TIPM ROUTAN/ CHRYSLER / DODGE / JEEP AND YOU WILL SEE THIS IS A HUGE PROBLEM. NOT SURE WHY THE GOVERNMENT WON'T FORCE CHRYSLER / VOLKSWAGEN (CHRYSLER MANUFACTURED THE ROUTAN FOR VOLKSWAGEN) TO RECALL THEM AFFECTED VEHICLES. THIS NOT COVERED BY WARRANTY AND ITS A $1200 TO REPLACE. COMPLETELY RIDICULOUS IF THIS IS SUCH A WIDESPREAD PROBLEM.

Mileage: 120,000

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V194000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

*SOMETIMES THE VEHICLE WILL NOT START FOR NO APPARENT REASON.VW SERVICE DEPT. CANNOT DETECT AN ISSUE. *ENGINE LIGHT COMES ON INTERMITTENTLY WHILE DRIVING-VW CANNOT DETECT ANYTHING WRONG.* ALARMS GO OFF BUT NO SIGNAL SHOWING ON THE DASHBOARD.*POWER WINDOWS AND SEATS WORK INTERMITTENTLY- *FOUND VEHICLE'S SLIDING DOOR WIDE OPEN I PARKING LOT, TWICE. * HAVE ALSO FOUND WINDOWS OPEN. OUR LIFT GATE (TRUNK) OPENED WHILE DRIVING ON THE HIGHWAY.* VEHICLE FAILED TO SHIFT,WHILE DRIVING, REVVED AND WOULD NOT RESET UNTIL PULLING OVER AND TURNING OFF THE VEHICLE. THOUGH VW COULD NOT FIND FAULTY READINGS AND DIDN'T BELIEVE TIPM IS THE ISSUE BECAUSE THEY COULDN'T READ IT. BEING FAMILIAR WITH PROGRAMMING, I KNOW THAT GLITCHES CAN CAUSE FAULTY READINGS.IF THERE IS A GLITCH BEFORE THE READING CAN BE PROCESSED BY THE COMPUTER, THERE WILL BE NO FAULTY READING LOGGED. A PC WON'T SAVE A FILE, EITHER IF THE POWER SUPPLY IS INTERRUPTED BEFORE IT CAN DO SO..TIPM MALFUNCTIONS CAN ALSO CAUSE ALL OTHER ISSUES I HAVE EXPERIENCED. UPON GETTING A SECOND OPINION FROM TRANSMISSION SPECIALISTS, THEY SAID ONLY THE SOLENOID WAS FAULTY. THEY ALSO CONFIRMED THAT A FAULTY TIPM BOX WILL CAUSE SOLENOID ISSUES AND EVENTUALLY RUIN THE NEW ONE, TOO. *RECENTLY, ALL LOCKS STOPPED WORKING & THE VEHICLE CAN ONLY BE OPENED & LOCKED MANUALLY. AT THE SAME TIME ALL INTERIOR LIGHTS WERE ON AND HAD TO BE TURNED OFF AT THE DASHBOARD- THIS WOULD HAVE DRAINED THE BATTERY HAD IT HAPPENED ON A WORK DAY. VW HAS HAD THE VEHICLE FOR 2 FULL DAYS AND YET DOESN'T KNOW WHAT'S WRONG WITH IT. WE HAVE HAD THESE ISSUES AND USELESS REPAIRS FOR OVER 2 YEARS. ALL ISSUES POINT TO FAULTY TIPM (MANUFACTURED BY CHRYSLER, WHO HAD TO SETTLE IN A LAWSUIT ABOUT THE TIPM BOX/ FAULTY RELAY ISSUE FOR JEEP, DODGE, AND CHRYSLER). WE NEED HELP WITH THESE ISSUES. TOO MANY OF US HAVE IT 2011 AND 2012 MODELS AS WELL. PLEASE HELP.

Mileage: 65,000

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. WHEN THE VEHICLE WAS STARTED, THE WINDSHIELD WIPERS STARTED TO OPERATE INDEPENDENTLY AND THE INSTRUMENT PANEL, TURN SIGNALS, AND AIR CONDITIONER FAILED TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

THE VEHICLE DOES NOT START PERIODICALLY. THE VEHICLE WILL START FOR 2 TO 3 WEEKS AND THEN NOT START SEVERAL TIMES. IF YOU WAIT FOR A PERIOD OF TIME OR PLAY WITH THE FUSE BOX, OR TRY DIFFERENT WAYS TO START THE VEHICLE IT WILL START. THIS IS AN ELECTRICAL PROBLEM. I HAVE BEEN DRIVING AND HAD ALL THE DASHBOARD LIGHTS ILLUMINATE AND HAVE BEEPING NOISES FOR NO REASON. NO WARNING LIGHTS ARE ILLUMINATED AND NO ERRORS ARE ON THE COMPUTER. THE VEHICLE HAS A NEW BATTERY AND ALTERNATOR. I HAVE READ ONLINE THE ENTIRE TIPM UNIT(FUSE BOX/ELECTRICAL SYSTEM CONTROL UNIT) IS DEFECTIVE AND NEEDS TO BE REPLACED ALONG WITH THE STARTER AND FUEL PUMP RELAYS, WHICH IS WELL OVER $1000 WORTH OF WORK, BUT I HAVE NOT HAD IT COMPLETED YET. OTHERS HAVE COMPLAINED ABOUT THE VEHICLE TURNING OFF WHILE DRIVING, WHICH FORTUNATELY HAS NOT HAPPENED TO ME YET. THE VEHICLE HAS A DVD SYSTEM THAT WORKED AND DOES NOT WORK NOW. THIS SHOULD HAVE BEEN A RECALL ITEM A LONG TIME AGO, SINCE I UNDERSTAND VOLKSWAGEN IS WELL AWARE OF THE ISSUE.

Mileage: 92,000

FOR YEARS I HAVE EXPERIENCED INTERMITTENT FAILURES IN STARTING MY CAR, EACH TIME IF I WAIT A WHILE IT WILL START. ADDITIONALLY, BEGINNING IN FEB 2016, MY ENGINE WILL SIMPLY SHUT DOWN WHILE THE CAR IS IN MOTION (PRETTY SCARY). I HAVE DEALT WITH VW SEVERAL TIME TO NO AVAIL AND ALWAYS AT MY EXPENSE. THIS LATEST DEVELOPMENT MAY COST ME OR SOMEONE ELSE THEIR LIFE. VW ACTS LIKE THIS HAS NOT HAPPENED TO ANYONE ELSE AND IF THEY CAN'T RECREATE THE ISSUE THEY CAN'T ADDRESS THE ISSUE, REALLY! THIS IS CRIMINAL! I HAVE HAD A STARTER REPLACED AS WELL AS A SWITCH AND NO CHANGE. ALL I GET FROM VW IS "YOU CAN TAKE IT TO ANOTHER DEALER AND GET A SECOND OPINION WE WILL COVER 1 HOUR OF THE COST TO DIAGNOSE THE PROBLEM" REALLY NO GREATER EXPERTISE NO INFORMATION SHARING, JUST ANOTHER DEALER, THE THIRD OF WHICH WILL LIKELY TELL ME, WE CAN'T CREATE THE PROBLEM!

Mileage: 72,000

ALL ICONS ON INSTRUMENT PANEL LIGHT UP CAUSING WIPERS TO DEPLOY, LOSS OF RADIO/GPS, HIGH BEAM HEADLIGHTS, TURN SIGNALS, FOG LIGHTS AND PREVENTING THE UNLOCKING OF REAR DOORS. PROBLEM WAS DIAGNOSED BY PORT CHARLOTTE VW SPECIALIST AS TIPM FAILURE. THIS FAILURE OCCURS WHEN IN MOTION AND WHEN IGNITION IS TURNED ON.

Mileage: 127,000

RE: SLIDING DOOR WIRING HARNESS. DEFECTIVE EXTRUSION COATING ON COOPER WIRES, WHICH IS A NON-MALLEABLE COATING PRONE TO CRACKING AND BREAKING. CAUSES FAILURE IN ELECTRICAL SYSTEM, DISABLING ELECTRONICS IN THE DOOR AND POTENTIAL GROUNDING OF VOLTAGE. THE UNDESIRED RESULT IS AN IMPROPERLY LOCKED DOOR THAT CAN BE JARRED OPEN AND IS NOT PROPERLY SECURED WILL RATTLE WHEN DRIVING.

Mileage: 50,000

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.

Mileage: 88,000

WHILE DRIVING, THE VEHICLE ACCELERATED ON ITS OWN AND SHOOK LIKE IT WAS ABOUT TO STALL WHEN BRAKING. THE THROTTLE LIGHTENING LIGHT INTERMITTENTLY CAME ON. WHEN PARKED, THE ENGINE REVVED EXCEPTIONALLY HIGH AND I HAD TO SHUT IT OFF TO STOP IT. THE ENGINE HAS BEEN REPLACED ALONG WITH ALL ELECTRICAL WIRING AND THE RADIATOR AND RADIATOR FAN. THE DEALERSHIP HAS SAID ALL RECALLS HAVE BEEN REPAIRED. ANOTHER DIAGNOSTIC HAS NOT FOUND ANYTHING WRONG. THE INTERIOR LIGHTS DO NOT DIM BUT ARE EITHER ON OR OFF. THE SLIDING DOORS WILL STOP WORKING OR WORK PARTIALLY. THE THROTTLE BOX IS CURRENTLY BEGIN REPLACED AS A BEST GUESS SOLUTION.

Mileage: 112,000

I BOUGHT A CERTIFIED PRE-OWNED 2009 ROUTAN. AFTER ABOUT A YEAR, THE CAR RANDOMLY WILL NOT START, IT JUST CLICKS BUT WILL NOT START. REPLACED BATTERY. STILL - CAR WILL NOT START. THIS HAS BEEN GOING ON FOR 3 YEARS. HAD STARTER & ALTERNATOR CHECKED - BOTH GOOD. HAD THE IGNITION RECALL DONE AND PROBLEM RESOLVED ITSELF FOR ABOUT 3 MONTHS - NOW IT STARTED DOING THIS AGAIN - RANDOMLY WILL NOT START. HUBBY MOVED A WIRE UNDER THE HOOD AND MAGICALLY THE CAR STARTED. GOT HOME AND VAN WILL NOT START! AFTER SPENDING $5,200 ON A NEW TRANSMISSION - I HATE TO PUT ANY MORE $$ INTO THIS VAN. HAS ANYONE FOUND A FIX FOR THIS PROBLEM - I'VE SEEN MANY HAVE THIS SAME ISSUE. TALKED TO A LADY AT VW REPAIR SHOP WHO HAS BEEN IN EXCESS OF $3,000 TRYING TO FIX THIS EXACT SAME PROBLEM. STILL KEEPS HAPPENING. HELP!

Mileage: 89,000

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING 75 MPH. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 15V194000 (ELECTRICAL SYSTEM) WAS PERFORMED. SINCE THE REPAIR, THE VEHICLE EXPERIENCED THE STALLING FAILURE, AND THE FOB WAS REPLACED TWICE. THE DEALER WAS CONTACTED. THE DEALER ADVISED THAT THE ELECTRICAL SYSTEM MIGHT NEED TO BE REWIRED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAIURE MILEAGE WAS 90,000.

Mileage: 90,000

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE SLIDING DOOR WIRING FAILED FOR BOTH SLIDING DOORS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSPECTED THE VEHICLE AND RECOMMENDED THAT IT NEEDED TO BE TAKEN TO THE DEALER FOR DIAGNOSIS AND REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT ELECTRICAL WIRING FOR BOTH SLIDING DOORS NEEDED TO BE REPLACED AS WELL AS A FRACTURED WIRING HARNESS NEEDED TO BE REPLACED. THE DEALER MENTIONED THAT THE VEHICLE WAS REPAIRED FOR NHTSA CAMPAIGN NUMBER: 10V252000 (ELECTRICAL SYSTEM) ON OCTOBER 15, 2010. THE CONTACT STATED THAT THE RECALL REMEDY FAILED TO PREVENT THE FAILURE FROM OCCURRING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

Mileage: 110,000

HAD THE WIN MODULE REPLACED FOR THE ELECTRICAL SYSTEM IGNITION SWITCH RECALL. NOW THE CAR WILL MAKE SUDDEN STOPS AND SHUT DOWN. CAR THEN WILL NOT START UP UNLESS THE BATTERY IS UNHOOKED AND HOOKED BACK UP. DEALER WANTS TO CHARGE 350.00 TO DO A DIAGNOSTIC TEST TO DETERMINE THE CAUSE.

Mileage: 90,000

THE VEHICLE WHILE DRIVING HAD ALL THE WARNING LIGHTS COME ON , THE GAUGES GO UP AND DOWN AND THE VEHICLE CUT OFF. THIS HAPPENED MULTIPLE TIMES ONE AFTERNOON. HAD TO HAVE IT TOWED TO THE HOUSE. INTERNET SEARCH SHOWS THAT THIS IS A ROUTINE PROBLEM FOR OTHERS AS WELL.

Mileage: 71,000

THE CAR WILL NOT START AT TIMES AND MAKE CLICKING SOUNDS. THIS VEHICLE HAS BEEN DOING THAT FOR QUITE SOME TIME (AT 80,000 MILES) IT IS NOW 106,000 MILES. I HAVE TAKEN IT JUST ABOUT EVERYWHERE AND DONE JUST ABOUT EVERYTHING. NO ONE CAN FIGURE OUT WHAT'S WRONG WITH IT. I HAVE CHANGED THE RECALL (WIN MODULE), NEW STARTER,

Mileage: 80,000

WHEN SLOWING DOWN TO TURN INTO THE PARKING LOT AT THE LOCAL LIBRARY THE VEHICLE STALLED AND LOST POWER. AFTER COMING TO A STOP THE VAN WOULD START FINE AND WAS ABLE TO FINISH THE TRIP. A FEW DAYS LATER THIS SAME ISSUE OCCURRED WHILE COMING TO A STOP. WE RETURNED THE CAR TO DEALERSHIP FOR WORK ON A FAULTY RADIO AND MENTIONED THIS ISSUE. THE DEALERSHIP HAD THE RADIO REPLACED AND TOOK IT TO A VW DEALERSHIP TO HAVE THE IGNITION SWITCH REPLACED UNDER A SAFETY RECALL. IT WORKED FINE FOR ABOUT A WEEK THEN STARTED HAPPENING AGAIN. THE VAN WAS TAKEN IN FOR AN OIL CHANGE AT AN INDEPENDENT SHOP AND THEY CHECKED ABOUT THE STALLING ISSUE. THEY COULD NOT FIND ANY CODES INDICATING A PROBLEM, BUT AFTER THE OIL CHANGE THE VAN WORKED BETTER FOR A FEW DAYS. IT NOW STALLS MULTIPLE TIMES PER DAY, USUALLY GOING LESS THAN 30 MPH. ON SEPT 19, 2015 THE VAN STALLED WHILE ACCELERATING ON TO THE ENTRANCE RAMP OF THE HIGHWAY. THE SPEED WAS ABOUT 45MPH.

Mileage: 66,000

VEHICLE STALLED SEVERAL TIMES APPROXIMATELY FEBRUARY 17, 2015.THEN FINALLY WOULDN'T START AT ALL. EMERGENCY ROAD SIDE ASSISTANCE CAME GOT CAR STARTED. THEN WHILE DRIVING DASHBOARD STARTED BLINKING POWER WAS LOST CAR CUT OFF. HAD TO CONTACT ROAD SIDE ASSISTANCE AGAIN TO HAVE CART TOWED TO REPAIR FACILITY. COULD NOT FIND OUT PROBLEM SUGGESTED TO BE TOWED TO DEALER. DEALER COULDN'T FIND THE PROBLEM INITIALLY THEN FOUND IT MADE REPAIRS WHICH I FOUND OUT LATER IT WAS PARTLY DUE TO THE RECALL (28H1.) THEN APPROXIMATELY THE MIDDLE OF JULY 2015 CAR BEGAN TO STALL AGAIN WHEN TRYING TO START. CONTACTED VWOA MADE ARRANGEMENT TO HAVE RECALL REPAIR DONE AGAIN. IT LASTED APPROXIMATELY 7 WEEKS LATER SEPTEMBER 2015 AND ONCE AGAIN THE CAR IS PERIODICALLY STALLING WHEN TRYING TO START. IF THIS IS ELECTRICAL AGAIN IF THIS PROBLEM CONTINUES TO OCCUR WILL IT EVENTUALLY LOOSE POWER AND DISABLE THE CAR ALL TOGETHER AND BE IN A LIFE THREATENING SITUATION AGAIN.

Mileage: 110,000

I RECENTLY PURCHASED THIS VAN AND HAD A RECALL PERFORMED FOR THE IGNITION, AT THE TIME I WAS THEIR IS WAS BROUGHT TO MY ATTENTION THAT THERE WAS ALSO A RECALL FOR THE WIRING HARNESS ON THE SLIDING DOORS. THEY NOTICED A WIRE BROKEN APART ON THE DRIVER SIDE SLIDING DOOR. VW SERVICE WAS GOING TO FIX THE PROBLEM AS A RECALL THEN THEY NOTICED IT HAD ALREADY BEEN CLOSED. HOWEVER THE SERVICE ADVISER TOLD ME IT MIGHT BE A MISTAKE BECAUSE HE COULD NOT TELL WHERE IT HAD BEEN DONE AND SUGGESTED I CALL THE CUSTOMER CARE NUMBER FOR VW WHICH I DID. I WAS TOLD THAT THE RECALL WAS DONE HOWEVER THEY WOULD NOT TELL ME THE EXACT DATE OR LOCATION THE SERVICE WAS PERFORMED. THIS WAS A SAFETY RECALL BECAUSE THE WIRES WOULD BREAK AND CAUSE A FIRE. I HAVE TWIN DAUGHTERS I AM WORRIED FOR THEIR SAFETY IN THIS VEHICLE, I WOULD LIKE TO KNOW IF THEIR IS ANYTHING THAT CAN BE DONE IN THIS SITUATION AND IF I HAVE A RIGHTS SINCE VW CAN NOT PROVE THE RECALL WAS PERFORMED. I AM WORRIED FOR THE SAFETY OF MYSELF AND OTHERS AND ASK FOR A PROMPT RESPONSE TO THIS MATTER. THANK YOU *TR

Mileage: 78,000

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO BE RESTARTED; HOWEVER, THE THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V194000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

Mileage: 80,000

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V194000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS SERVICED UNDER THE RECALL, BUT THE FAILURE OCCURRED. THE CONTACT STATED THAT THE REMEDY FAILED TO PREVENT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V194000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2009 VOLKSWAGEN ROUTAN. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL REPAIRS. *SMD THE CONSUMER STATED THE DEALER HAD HIS VEHICLE FOR TWO WEEKS TO PERFORM THE IGNITION RECALL. HOWEVER, ON JUNE 15, 2015, THE PROBLEM RETURNED, WHEN THE VEHICLE STALLED WHILE DRIVING. *JB

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. WHILE DRIVING APPROXIMATELY 15 MPH, THE STEERING WHEEL JERKED AND THE VEHICLE SHUT OFF. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V194000 (ELECTRICAL SYSTEM), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

Mileage: 74,000

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V194000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I DRIVING LAST MONTH 47 MPH AND MY DRIVING SLIDING DOOR OPEN AND MY 8 YEARS GIRLS WAS DEAR AND SHE SCARE WHEN THE DOOR OPEN WHEN I DRIVING ,, AND WHEN I STOP THE DOOR NOT WANT TO CLOSE AUTOMATIC..THAT SCARE ME AND MY WIFE... THE OTHER CONCERN IS MY TRANSMISION HARD SHIFFTING ,HARD SHIFFTING , I READY TAKE LIKE 5,6 TIME MY VAN TO CHECK MY TRANSMISSION AND MY SLIDING DOOR AND THE SAY IS NORMAL , AND MY SLIDING DOOR NOT FOUND ANYTIME , THEY SAY THE SLIDING DOOR RECALL WAS DONE READY,, THE OTHER BIG CONCERN IS THE GAS MILEAGE, ONLY 11 OR 12 GALLON FOR MILES THEY DID A LOT TEST AND NOT FOUND NOTHING ,,IS POSS TO 16 MPH FOR GALLON AND NEVER HAVE THAT,,.... THANKS.

Mileage: 52,577

THE ELECTRONIC DRIVER SIDE PASSENGER DOOR WILL NOT LATCH OPEN. THE DOOR WILL POWER OPEN THEN SLIDE BACK SHUT HITTING WHOEVER OR WHATEVER IS IN THE WAY. THIS IS AN INTERMITTENT PROBLEM. THE VAN WAS CHECKED BY OUR LOCAL DEALER SEVERAL TIMES OVER SEVERAL YEARS. THIS IS STILL AN ISSUE. THIS HAS LED TO MYSELF AND CHILDREN BEING HIT BY THE DOOR LEAVING BRUISES. IT ALMOST SMASHED MY 2 YEAR OLD DAYCARE CHILD'S LEG IN THE DOOR BUT I INTERVENED STOPPING THE DOOR PRIOR TO IT HITTING HER. I HAVE LOOKED ON THE INTERNET AND FOUND SEVERAL OTHER COMPLAINTS ALSO WITH NO REMEDY FROM VW.

Mileage: 42,000

2009 VOLKSWAGEN ROUTAN. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL. *SMD THE CONSUMER STATED ON SEVERAL OCCASIONS, THE KEY WOULD NOT COME OUT OF THE IGNITION. THE RECALL LETTER STATED THE PARTS WERE NOT AVAILABLE. *JB

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V194000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY WIFE WAS DRIVING OUR VAN WHEN SHE PULLED OUT ONTO THE MAIN ROAD FROM OUR DRIVEWAY WHEN THE VEHICLE LOST ALL POWER, INCLUDING POWER STEERING AND BRAKES. FORTUNATELY THERE WAS NO ACCIDENT BUT SHE DID HAVE TO STOP THE VEHICLE AND CYCLE THE KEYSWITCH TO RESTART THE VEHICLE. I HAVE CONTACTED THE CLOSEST DEALER TO HAVE THIS KNOWN RECALL FIXED ON OUR VAN ONLY TO BE TOLD THEY HAVE TO WITNESS THIS EVENT HAPPENING. THOUGH THIS HAS HAPPENED 3 TIMES SINCE WE BOUGHT THE CAR USED 3 MONTHS AGO IT IS A VERY INTERMITTENT ISSUE. THE DEALER IS ABOUT AN HOUR AND A HALF FROM OUR HOUSE WHICH MAKES IT A 3 HOUR ROUND TRIP AND A DAY OFF FROM WORK. I DON'T MIND TAKING A COUPLE OF DAYS OFF TO GET THIS PROBLEMS SOLVED BUT THE SERVICE MANAGER TOLD ME SOME OF THESE VANS HAVE NOT BEEN REPAIRED FOR 4 MONTHS BECAUSE THEY CANNOT DUPLICATE THE PROBLEM. WHATEVER HAPPENED TO THE CUSTOMER IS ALWAYS RIGHT? NEEDLESS TO SAY THIS IS A SAFETY ISSUE AND A HUGE LIABILITY. I DID CONTACT VOLKSWAGEN CUSTOMER CARE AND THEY TOLD ME THE DEALER SHOULD REPLACE THE PART AND IT DOES NOT HAVE TO BE WITNESSED BY THEIR PERSONNEL. WITH THAT INFORMATION IN AN E-MAIL I ONCE AGAIN CONTACTED THE DEALER AND THEY BASICALLY TOLD ME VW CUSTOMER CARE WAS WRONG AND THEY WOULD HAVE TO DUPLICATE THE PROBLEM IN THEIR SHOP. I AM VERY FRUSTRATED WITH THIS WHOLE PROCESS. IT IS A KNOWN PROBLEM...SHOULDN'T THEY FIX IT BEFORE HARM OR EVEN DEATH COMES TO MY LOVED ONES? THE DEALER IS LITHIA VW (PHONE (541) 774-7500) IN MEDFORD ,OREGON AND THE SERVICE PERSONNEL I TALKED WITH WAS NAMED [XXX]. I DO HAVE THE E-MAIL FROM VW CUSTOMER CARE AND THAT CAME FROM A REPRESENTATIVE NAMED [XXX]. I WOULD APPRECIATE ANY HELP IN THIS MATTER. THANK YOU! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 40,500

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V396000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

Mileage: 42,000

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V396000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE FAILURE RELATED TO THE RECALL WAS EXPERIENCED ON TWO OCCASIONS. THE DETAILS OF THE FAILURE WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS INFORMED THAT THE VEHICLE WAS REQUIRED TO BE DIAGNOSED BY A DEALER BEFORE THE RECALL REMEDY COULD BE PERFORMED. THE FAILURE MILEAGE WAS 95,000.

Mileage: 95,000

IN JULY 2012 I BOUGHT A CERTIFIED PRE-OWNED 2009 VOLKSWAGEN ROUTAN MINIVAN. I HAVE REPORTED THE FOLLOWING MAJOR SAFETY PROBLEMS ON SEVERAL OCCASIONS TO NO RESOLVE: LOSS OF POWER' THE CAR WILL COMPLETELY LOSE POWER AND THE STEERING WHEEL LOCKS WHILE DRIVING. FOR EX ON 12/22 FROM 5:32P ' 10:48P, THE CAR LOST POWER AND STEERING WHEEL LOCKED 11 TIMES. SLIDING DOORS AUTOMATICALLY OPEN ' THE DOORS WILL NOT CLOSE SECURELY, WON'T OPEN, OR WILL APPEAR CLOSED AND SPONTANEOUSLY REOPEN. THERE HAVE BEEN SEVERAL TIMES WE WILL GO OUT FOR THE EVENING OR COME OUT FOR WORK IN THE MORNING AND BOTH DOORS ARE OPENED. AT TIMES, WHILE DRIVING, THE DOOR (PARTICULARLY THE DRIVER SIDE REAR) WILL APPEAR CLOSED AND SECURE HOWEVER IT WILL SOUND AS IF IT HAS SUDDENLY JUMPED OFF TRACK AND THE DOOR WILL CRACK OPEN. WE TOOK THE CERTIFIED PRE-OWNED VEHICLE TO BE SERVICED 8XS WITHIN THE WARRANTY TIME AND WE WERE TOLD EACH TIME BECAUSE THE CHECK ENGINE LIGHT WAS NOT ON TO TRIGGER A CODE THAT OUTLINE THE PROBLEMS THERE WAS NOTHING THAT COULD BE DONE. WE HAVE SUFFERED A GREAT DEAL OF PERSONAL AND EMOTIONAL STRESS AS THESE ARE CRITICAL AND HIGHLY DANGEROUS HIGHWAY SAFETY CONCERNS. I'M WORRIED EACH TIME MY FAMILY GETS INTO THE MINIVAN AND I CONTINUE TO FULFILL MY CONTRACTUAL AGREEMENT OF $320+ PER MONTH WITHOUT FAIL HOWEVER I HAVE YET TO RECEIVE THE SAME FROM VOLKSWAGEN. *TR

Mileage: 73,000

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. WHILE IN PARK, THE VEHICLE FAILED TO START. WHILE DRIVING AT 40 MPH, THERE WAS A BEEPING NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE RANGE SELECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V396000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V396000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE RECEIVED A RECALL LETTER DATED AUGUST 2014 BECAUSE OF A FAULTY IGNITION SWITCH. NHTSA 14V-369. THERE IS STILL NO SOLUTION BEING OFFERED BY THE MANUFACTURER AND I AM DRIVING MY FAMILY AROUND WITH A DANGEROUS IGNITION PROBLEM THAT HAS KILLED MANY PASSENGERS. I DO NOT HAVE ANYTHING ATTACHED TO THE KEY, WHICH PRESUMABLY HELPS, BUT I WOULD LIKE MY CAR TO BE SAFE. I DON'T UNDERSTAND WHY VW IS ALLOWED TO PROCRASTINATE THIS WAY. IF THEY CANNOT FIX THE PROBLEM THEY SHOULD BE REPLACING MY CAR WITH AN ALTERNATIVE VEHICLE. *TR

TL*THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V396000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/21/15*CN THE CONSUMER STATED THE VEHICLE WOULD NOT START. UPDATED 04/20/15*JB

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V396000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.

Mileage: 102,000

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT AFTER STOPPING AT TRAFFIC LIGHT, THE VEHICLE STALLED AND THE INSTRUMENT PANEL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V396000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,031.

Mileage: 34,031

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE RESTART. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. THE VIN WAS UNAVAILABLE.

Mileage: 75,000

ALL WARNING/SERVICE LIGHTS ON THE DASH PANEL LIGHT UP, SOUND ALARMS, AND BLINK. THE SPEEDOMETER, FUEL GAUGE, TACHOMETER ALL GO TO "0" SO I AM UNAWARE OF MY SPEED. BLINKERS AND EMERGENCY FLASHERS DO NOT WORK. THIS FIRST HAPPENED RIGHT AFTER WE PURCHASED THE VEHICLE, AND THEY REPAIRED SOMETHING TO WHERE IT WORKED FOR ABOUT 3 MONTHS. THEN IT HAS BEEN HAPPENING MORE FREQUENTLY SINCE THEN. THE LIGHTS ALL TURNING ON WILL HAPPEN ABOUT ONCE A WEEK NOW. I CALLED THE DEALERSHIP AND THEY SAID IT'S PROBABLY RELATED TO THE RECALL CURRENTLY IN PLACE FOR MY VEHICLE, THAT THEY DON'T HAVE A FIX FOR. OF WHICH, MY CAR HAS BEEN EFFECTED BY THE IGNITION SWITCH RECALL AS MY CAR HAS TURNED OFF AT RANDOM TIMES GOING 35+ MPH. THIS RECALL HAS BEEN IN EFFECT SINCE JULY 2014 AND THERE IS NOT YET A REMEDY. I HAVE 3 YOUNG KIDS THAT I HAVE WITH ME ALL OF THE TIME AND I AM AFRAID TO DRIVING ON THE HWY SINCE THIS OFTEN HAPPENS AT THOSE TIMES. *TR

Mileage: 47,000

TL*THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE RIGHT KNEE STRUCK THE IGNITION. AS A RESULT, THE VEHICLE SHUT OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V396000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

Mileage: 55,000

HAVE OWNED THIS VEHICLE FOR 5 MONTHS. VEHICLE WOULD NOT START...HAD BEEN DRIVEN APROX 30 MILES/COOLED JUST WOULD CLICK, WOULD RESTART AFTER TIME GIVEN, TAKEN TO DEALER NO PROBLEMS FOUND, IT HAS DONE THIS 4 MORE TIME SINCE, IS PART OF THE RECALL 14V-396. HAVE TAKEN IT BACK TO THE DEALER PURCHASED FROM AND VW DEALERSHIP AND PROBLEM CANNOT BE DUPLICATED THEREFORE IT CANNOT BE REPAIRED. IT HAS BEEN IN THE SHOP FOR TWO WEEKS AND NO SOLUTION FOUND....SUSPECT IT IS THE IGNITION SWITCH IN THE RECALL BUT IS NOT THROWING OUT ANY CODE. VW STATES THAT THEY CANNOT REPLACED BECAUSE THERE IS NO CODE AND IF WHIN MODULE NONE ARE AVAILABLE PLUS THE RECALL STATES REMEDY NOT AVAILABLE. VW REP SAID WE COULD PAY OUT OF POCKET, AND THEN IF LATER FOUND OUT TO BE UNDER THE RECALL THEY WOULD REIMBURSE...WHICH IS TOTALLY A LIE SINCE THERE ARE NO WHIN MODULES AVAILABLE AND THAT ISN'T A KNOWN FIX. I FIND IT TOTALLY ABSURD THAT THEY REALLY THINK WE SHOULD BE DRIVING THIS VEHICLE SINCE A FAILURE MAY HAPPEN AT ANYTIME, SPEED, AND MAY CAUSE A CRASH. THE FACT THAT THEY DO NOT VALUE THE LIVES IN THE VEHICLE IS VERY DISCOURAGING. HAVE SUGGESTED THEY REPLACE VEHICLE OR PAY THE LOAN AND WAS TOLD THAT WAS DOUBTFUL. *TR

Mileage: 105,023

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 10V252000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REMEDIED UNDER THE RECALL. THE CONTACT STATED THAT THE REMEDY WAS INADEQUATE AND DID NOT REMEDY THE ISSUE. THE WIRING HARNESS FAILED AND THE WIRING BECAME STUCK IN THE SLIDING DOOR. AS A RESULT, THE DOOR WOULD OPEN WHILE THE VEHICLE WAS BEING DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE; HOWEVER, NO SOLUTION WAS PROVIDED. THE FAILURE MILEAGE WAS 59,000.

Mileage: 59,000

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V396000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AFTER THE VEHICLE WAS SHIFTED INTO PARK, IT WAS DIFFICULT TO REMOVE THE KEY AND TURN THE IGNITION TO THE OFF POSITION. THE FAILURE MILEAGE WAS UNKNOWN.

TL*THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE IGNITION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

Mileage: 54,000

WHILE DRIVING TYPICALLY AT SPEEDS LESS THAN 45 MPH THE VEHICLE ENGINE WILL SHUT DOWN AND ELECTRICAL POWER AT THE DASH IS LOST. VEHICLE WILL RESTART AFTER IT SHUTS DOWN. PROBLEM IS NOT CONSISTENT. DEALER CAN NOT VERIFY THE COMPLAINT, THEREFORE CAN NOT REPAIR. NHTSA RECALL 14V396 APPEARS TO BE THE CORRECTION FOR THE ISSUE. DEALER WILL NOT PERFORM THE RECALL UNTIL THEY DUPLICATE THE ISSUE. HAS BEEN AT THE DEALER FOR 6 DAYS WITH NO DUPLICATION OF THE COMPLAINT. *TR

Mileage: 87,500

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. THE FAILURE HAD NOT BEEN REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V396000 (ELECTRICAL SYSTEM). HOWEVER, THE VIN WAS NOT INCLUDED UNDER THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 102, 619.

Mileage: 102,619

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE VEHICLE STALLED AND THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE RESTARTED BUT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRACTION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V396000( ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 78,000.

Mileage: 78,000

TL*THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V396000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 60,000. UPDATED 4/21/15*CN

Mileage: 60,000

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V396000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE NOT AVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS CONTACTED AND THEY WERE UNABLE TO SPECIFY WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

OUR 2009 ROUTAN RANDOMLY LOSES POWER AND THE ENGINE ATTEMPTS TO TURN OFF WHILE DRIVING. THIS HAS HAPPENED AT LEAST FIVE TIMES IN THE PAST YEAR. OUR ROUTAN IS PART OF THE IGNITION SWITCH RECALL, WHICH SHOULD FIX THIS PROBLEM, YET MORE THAN SIX MONTHS AFTER THIS POTENTIALLY DEADLY RECALL WAS ISSUED, VOLKSWAGEN HAS NOT OFFICIALLY ISSUED A REPAIR, SO OUR DEALERSHIP WILL NOT REPAIR. WE HAVE CONTACTED VOLKSWAGEN DIRECTLY, AND ALL WE HAVE BEEN TOLD IS "WE ARE STILL WAITING FOR MORE INFORMATION." CONSIDERING VOLKSWAGEN ISSUED THIS SAME RECALL ON THE 2010 ROUTAN MORE THAN THREE YEARS AGO AND SHOULD BE FAMILIAR WITH THE REPAIR, I FIND THIS UNACCEPTABLE. IT IS A LAWSUIT WAITING TO HAPPEN. *TR

WE HAVE HAD SEVERAL OCCASIONS WHERE THE VAN COMPLETELY SHUTS OFF EVEN WHILE RUNNING. REPORTED IT TO OUR LOCAL VW DEALER AND HAVE BEEN TOLD THAT IT MIGHT BE AN IGNITION PROBLEM WHICH IS PART OF A RECALL. WAS INFORMED THAT AT THIS TIME THEY CAN'T REPAIR IT BECAUSE THEY DON'T MAKE THAT PART. HAD IT COMPLETELY SHUT DOWN ON US WHILE IT WAS GETTING SERVICED AT THE DEALER FOR NEW BRAKES. WAS TOLD THAT ALL IT NEEDED WAS NEW BATTERY. PAID FOR IT AND GOT IT TO START ONLY TO SHUT DOWN AGAIN TWO DAYS LATER. TOOK IT BACK AGAIN AND WAS TOLD THAT IT IS NOT THE RECALL ITS SOMETHING ELSE THATS CAUSING FOR THE CAR TO SHUT OFF. NOW THE DEALER SAID THAT THEY WILL PAY FOR THE PART BUT WE PAY FOR LABOR AND WE HAVE 7 DAYS TO AGREE. THEY NEED TO FIX THIS ONGOING PROBLEM. WE ARE NOW CARRYING AROUND $175 JUMPER TO START IT WHEN IT SHUTS OFF. HAVE HAD TO SIGN UP FOR TOW ASSISTANCE PROGRAM JUST IN CASE MY FAMILY IS STRANDED. *JS

Mileage: 60,567

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VIN WAS INCLUDED UNDER NHTSA CAMPAIGN NUMBER: 14V396000 (ELECTRICAL SYSTEM) BUT THE PART WAS NOT AVAILABLE. THE CONTACT FELT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.

Mileage: 3,000

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V396000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT EXPERIENCED A FAILURE RELATED TO THE RECALL, BUT THE SPECIFICS WERE NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V396000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V396000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT A FAILURE RELATED TO THE RECALL WAS EXPERIENCED, BUT THE SPECIFICS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. THE VIN WAS UNAVAILABLE.

Mileage: 65,000

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V396000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

ON THE SAID DATE, I WAS DRIVING MY CAR WHEN I HEARD A LOUD NOISE COMING FROM THE IGNITION AREA AND THE CAR SUDDENLY AND UNEXPECTEDLY STALLED, I WAS ABLE TO RESTART THE CAR RIGHT AWAY. A MONTH LATER, I HEARD THE SAME NOISE AND THE CAR STALLED AGAIN, WHILE I WAS IN THE MIDDLE OF A VERY BUSY INTERSECTION. IN AUGUST OF 2014, I HAD RECEIVED A RECALL FROM VW INFORMING ME OF A RECALL ( NHTSA 14V-396), I TOOK MY CAR TO THE DEALER WHO HAS NOT BEEN ABLE TO FIX THE ISSUE, IN NOVEMBER, PARTS ARE STILL NOT AVAILABLE FOR THE REPAIRS TO BE PERFORMED. I SPOKE TO THE REGIONAL CASE MANAGER AT VW WHO WON'T DO ANYTHING EITHER. VW IS LETTING ME DRIVE AN UNRELIABLE AND UNSAFE VEHICLE. *TR

Mileage: 52,200

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ELECTRICAL SYSTEM WAS FAULTY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V396000 (ELECTRICAL SYSTEM). AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHEN THE IGNITION KEY WAS DISENGAGED, THE DOORS FAILED TO LOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V396000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. UPDATED 01/28/15*LJ

Mileage: 130,000

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER MULTIPLE ATTEMPTS HOWEVER, THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V396000 (ELECTRICAL SYSTEM) AND WERE UNCERTAIN OF WHEN THE REMEDY PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. UPDATED 1/23/15*CN THE CONSUMER STATED THE VEHICLE STALLED FOR A SECOND TIME. UPDATED 02/20/15*JB

Mileage: 94,000

WE'VE HAD MULTIPLE PROBLEMS WITH THE VAN NOT STARTING AND THE DEALER DID NOT DO ANYTHING ABOUT BECAUSE THEY COULD NOT RECREATE THE PROBLEM. WE RECEIVED A RECALL NOTICE IN AUGUST FOR IGNITION PROBLEMS WHICH COULD RESULT IN THE POWER BRAKES AND AIRBAGS SHUT DOWN WHILE DRIVING. I HAVE CALLED TWO DEALERS AND VW CUSTOMER SERVICE AND THEY KEEP SAYING THEY STILL DO NOT HAVE PARTS AFTER 2 MONTHS. *TR

Mileage: 30,000

OIL CONSUMPTION SINCE 24000 MILES. VW DEALER NEVER WANT TO ADDRESS THE PROBLEM. KEEP TELL ME THIS NORMAL. NOW I HAVE TO ADD QUARTER OIL EVERY MONTH. ON MORNING CAR WASN'T STARTING AND TOOK TO THE DEALER AND HAD THE IGNITION REPLACED AT 42000 MILES BUT NOW THE KEY GET STUCK ON IGNITION MULTIPLE TIMES. I HOPE THE RECALL WILL FIX THIS PROBLEM. I HAD TO REPLACE BRAKES AT 12000 MILES DUE THE VIBRATION WHILE BRAKES. I HAD MULTIPLES ELECTRICAL PROBLEMS AND SOME WAS REPAIR AFTER COUPLE TRIPS TO THE DEALER. THIS CAR IS A LEMON. WHEN WE WILL HAVE OUR MONEY BACK? *TR

Mileage: 12,000

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT AFTER REFUELING, THE VEHICLE FAILED TO START. THE CONTACT HAD TO TRY SEVERAL TIMES BEFORE THE VEHICLE WOULD RESTART. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION AND KEYS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

I RECEIVED A SAFETY RECALL LETTER IN 08/2014 FOR MY CAR 2009 VW ROUTAN. THIS IS THE DEFECTIVE IGNITION SWITCH ISSUE THAT HAS BEEN IN THE NEWS FOR MONTHS. THE LETTER SAYS PARTS ARE NOT AVAILABLE AND J WILL BE CONTACTED WHEN THEY ARE AVAILABLE. IT HAS BEEN OVER TWO MONTHS SINCE THE LETTER AND THEY STILL HAVE NOT CONTACTED US FOR THE REPAIR. I HAVE FOUR CHILDREN AND MY WIFE. THIS IS THE ONLY CAR WE HAVE SO WE MUST USE IT. I HAVE NOTHING ELSE IN MY KEY- NOTHING OF ANY WEIGHT. HOWEVER I FEEL THAT IT IS UNSAFE FOR ME TO BE DRIVING THIS CAR AROUND AND THAT VW / CHRYSLER ARE DRAGGING THEIR FEET ON THESE REPAIRS. *TR

Mileage: 55,000

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD. THE VEHICLE WAS ABLE TO RESTART AND RESUMED NORMAL OPERATION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V396000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE FAILURE OCCURRED NUMEROUS TIMES. THE MANUFACTURER WAS UNABLE TO STATE WHEN THE PART WOULD BE AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

Mileage: 109,000

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V396000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/05/14*LJ THE CONSUMER STATED THE VEHICLE WOULD FAIL TO START. *JS

MY KEY HAS BEEN STICKING IN THE IGNITION INTERMITTENTLY. USUALLY I HAVE TO TURN THE CAR BACK ON TURN THE WHEEL, PUT IT IN GEAR AND BACK IN PARK, ONE OR BOTH OF THOSE THINGS USUALLY FREES THE KEY FROM THE ACC MODE AND ALLOWS ME TO REMOVE IT FROM THE IGNITION. TODAY, I WENT TO START THE VAN AND IT IS DEAD. CLICK. THAT IS ALL IT DOES. IT DOES NOT APPEAR THE BATTERY IS DEAD, AS THE HEADLIGHTS AND INTERIOR LIGHTS COME ON, THE DOOR DINGS, THE MILEAGE COMES UP, ETC. THERE IS A RECALL FOR SOMETHING INVOLVING THE IGNITION, BUT I HAVE NOT BEEN INFORMED BY VW YET AS TO A REPAIR. I HAVE SENT IN FOUR PRIOR COMPLAINTS CONCERNING THIS VEHICLE. I BOUGHT IT USED 7/2010 FROM CARMAX. IT IS UNRELIABLE AND DANGEROUS TO HAVE ON THE ROAD. THE ENTIRE BRAKE SYSTEM NEEDS REPAIRED EVERY 7,000 MILES FOLLOWING A SUDDEN CALIPER SEIZE, THE VAN HAS NUMEROUS ELECTRICAL ISSUES THAT CAUSE THE CAR TO JUST STOP. ONE DAY I HEARD IT RUNNING IN MY GARAGE. I CANT RULE OUT ONE OF MY CHILDREN MESSING WITH THE FOB, HOWEVER, I HAVE DIFFICULTY WITH THE REMOTE STARTER MYSELF? (CLICK2X&HOLD) I DO NOT FEEL SAFE WITH THIS VEHICLE. I WILL NOT DRIVE MY CHILDREN LONG DISTANCES OR TRAVEL ROADS WITH THEM THAT REQUIRE SPEEDS OVER 40 MPH. THE VAN DIED WHILE I WAS DRIVING IT 55-60MPH ON A BUSY HIGHWAY, THE VW DEALERSHIP SAID IT WAS NOT A RECALL ISSUE. I CLEARLY SEE IT IS A RECALL ISSUE FOR SOME ROUTANS, MY RECEIPT READS EXACTLY AS THE SIDE DOOR HARNESS RECALL IS STATED. I WILL BE WORKING WITH VW TO REQUEST REIMBURSEMENT, HOWEVER, I DON'T FEEL THAT IS GOOD ENOUGH. THERE IS A MAJOR PROBLEM HERE. I AM LUCKY MYSELF OR MY CHILDREN HAVE NOT BEEN HURT. IN HINDSIGHT OF THE GM IGNITION RECALL, I WOULD BE AMISS TO THINK A CAR COMPANY HAS MY BEST INTEREST IN MIND. I AM HOPING MY GOVERNMENT DOES. *TR

Mileage: 71,397

WHILE DRIVING IN JACKSONVILLE FLORIDA ON HIGHWAY, WIPERS SUDDENLY CAME ON, ALL IDIOT LIGHTS BEGAN TO BLINK, HEADLIGHTS BEGAN FLASHING OFF AND ON, BEEPING SOUND LIKE WHEN DOOR IS OPEN, THE VAN SUDDENLY DIED AND I WAS UNABLE TO BRAKE, STEER OR CONTROL VEHICLE. THE VAN WAS TOWED TO VW DEALERSHIP THE PROBLEM WAS FOUND TO BE THE SLIDING DOOR HARNESS WHICH WAS INTERFERING WITH NORMAL OPERATION OF THE ELECTRICAL SYSTEM. REPLACED SLIDING DOOR HARNESS AND FAILED BATTERY. WHEN I QUESTIONED THE FAULTY PART POSSIBLY BEING A RECALL ISSUE I WAS TOLD IT WAS NOT. COST=$624.48 + RENTAL CAR. *IT IS IMPORTANT TO NOTE HERE THAT I HAD JUST CROSSED OVER A VERY LONG LARGE BRIDGE. IF I HAD BEEN GOING UPHILL WHEN THE VAN SUDDENLY DIED I AM CERTAIN I WOULD HAVE CAUSED AN ACCIDENT INFLICTING INJURY OR POSSIBLY DEATH TO EITHER MYSELF OR ANOTHER MOTORIST, AS THERE IS NO SHOULDER ON THE BRIDGE AND I WAS TRAVELING AT 55-60MPH. I COULD NOT CONTROL THE VEHICLE. THIS IS CLEARLY AN ISSUE WITH THESE MINI VANS. THANK GOD I WAS TRAVELING TO WORK AND DID NOT HAVE MY CHILDREN IN THE VAN AS I WAITED 2&1/2 HOURS FOR A TOW. *TR

Mileage: 54,694

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD DECELERATE AND STALLED. THE CONTACT RECEIVED A RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V396000 (ELECTRICAL SYSTEM). THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE SINCE THE PARTS WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.

THE ELECTRONIC DOOR (SIDE PANEL, PASSENGER, AND DRIVER) DOOR LOCKS STOPPED WORKING. AT ABOUT THE SAME TIME OUR FRONT HEADLIGHTS BEGAN TO INTERMITTENTLY GO OUT DURING OPERATION OF THE VEHICLE, AND THEN STOPPED WORKING ALTOGETHER. THE VEHICLE WAS SUBMITTED TO THE DEALERSHIP AND CUSTOMER WAS INFORMED THAT THE HEADLIGHT BALLAST WAS WORN OUT AND HAD TO BE REPLACED. PARTS WERE ORDERED AND WHEN THE VEHICLE WAS TAKEN IN FOR SAID BALLAST REPLACEMENT ANOTHER MECHANIC STATED THIS WAS NOT A BALLAST ISSUE SINCE THE HEADLIGHTS APPEARED TO TURN ON DURING IGNITION, BUT THEN STOPPED WORKING SHORTLY AFTERWARDS. WE HAD TO WAIT UNTIL THE NEXT DAY FOR A DEALER ELECTRICIAN TO LOOK AT THE VEHICLE. THE ELECTRICIAN DETERMINED A CORRODED CONTROL PANEL WAS CAUSING A SHORT AND LIKELY CAUSING DOOR THE HEADLIGHT, AS WELL AS OTHER ISSUES SUCH AS INCORRECT TIRE PRESSURE AND SPEED INDICATIONS AND POSSIBLE FIRE. NO WATER WAS INTRODUCED TO THE VEHICLE, SO MY QUESTION IS HOW DOES A CONTROL PANEL CORRODE UNLESS THERE IS A FAULTY VOLTAGE ISSUE AND ELECTRICAL DESIGN DEFECT? THE MECHANIC INDICATED THE DEALER GETS A LOT OF THESE ISSUES ON THE ROUTAN BUT THERE IS NO RECALL SO THEY CHARGE $900 FOR THE REPLACEMENT PANEL. VW KNOWS OF THIS ISSUE THAT THEIR OWN MECHANICS INDICATE CAN START ELECTRICAL FIRES! THE COMPANY SHOULD BE INVESTIGATED. *TR

Mileage: 83,900

MY WIFE TOOK OUR 2009 VW ROUTAN MINIVAN TO A VW DEALERSHIP TODAY TO REPAIR INOPERABLE ELECTRONIC DOOR LOCKS AND FAULTY HEADLIGHTS (SEPARATE COMPLAIN FILED), AT WHICH TIME SHE WAS INFORMED OF AN IGNITION PROBLEM RECALL. THE IGNITION PART WAS PLACED ON ORDER AND MY WIFE WAS TOLD THE PART HAD TO BE SHIPPED FROM OUT OF STATE AND SHOULD ARRIVE WITHIN FIVE DAYS. MY WIFE ASKED, AND WAS INFORMED THE VEHICLE WAS SAFE TO OPERATE; HOWEVER, I LOOKED UP THE RECALL WHEN I GOT HOME FROM WORK AND DISCOVERED THE RECALL SPECIFICALLY STATES THE ENGINE CAN SHUT OF DURING OPERATION DUE TO ADDED WEIGHT FROM OTHER KEYS OR KEY RINGS ON THE VW KEY FOB. ACCORDING TO THE RECALL, DEALERSHIP AND MAINTENANCE PERSONNEL ARE SUPPOSED TO INFORM CUSTOMERS TO REMOVE ADDED KEYS FROM THE FOB. MY WIFE HAD KEYS ON HER FOB WHICH THE DEALER MECHANIC HAD IN HIS HAND DURING INSPECTIONS, BUT THE MECHANIC NEVER INFORMED HER OF THE RISK, AND ALLOWED HER TO JEOPARDIZE HER LIFE BY DRIVING THE VEHICLE WITHOUT THE REQUIRED SAFETY INFORMATION. *TR

Mileage: 84,000

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V396000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/04/15*LJ

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE DOORS FAILED TO UNLOCK FROM THE OUTSIDE OF THE VEHICLE. THE CONTACT HAD TO UTILIZE THE MANUAL LOCK THAT WAS LOCATED INSIDE THE DRIVER SIDE DOOR HANDLE IN ORDER TO UNLOCK THE DOORS. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER STATED THAT THE KEY FOB AND MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

OUR 2009 VW ROUTAN COMPLETELY SHUTS DOWN WHILE DRIVING 3 TIMES NOW. NOT ONLY DOES IT SHUT DOWN, BUT THE STEERING AND BRAKES LOCK AS WELL. ON THE LAST OCCURRENCE, MY WIFE (WITH OUR CHILDREN IN THE CAR) CAME VERY CLOSE TO HITTING A PARKED CAR IN THE STREET. WE HAVE TAKEN IT TO 2 VW DEALERS SO FAR IN CHARLOTTE, NC AND THEY STATE: "WE CANNOT DUPLICATE THE ISSUE." UNFORTUNATELY, THAT IS NOT THE RIGHT ANSWER WHEN YOU HAVE SOMETHING AS DANGEROUS AS THIS HAPPENING TO OUR FAMILY CAR. WE HAVE CALLED VW CORPORATE TO HELP 2ND DEALERSHIP WITH A RESOLUTION, BUT NOTHING HAS BEEN FIXED AT THIS TIME. WE ARE NOT SURE WHAT DO AT THIS POINT, AND SEEMS LIKE BOTH VW AND VW DEALERSHIPS ARE AWARE OF ISSUE, BUT NO ONE WANTS TO TOUCH IT! PLEASE HELP! *TR

Mileage: 55,000

THE IGNITION WOULD NOT SHUT OFF AND THE KEY GETS STUCK. HAVE TO PLAY WITH IT SEVERAL TIMES TO GET IT TO SHUT OFF. THE DEALER REPLACED THE IGNITION AS WELL AS OTHER ITEMS IN THE STEERING COLUMN. *TR

Mileage: 40,000

MY 2009 ROUTAN 3.8L WILL INTERMIT NOT START / I GET CHECK ENGINE LIGHT AND ELECTRICAL LIGHTENING BOLT. ABOUT 3 YEARS AGO IT STARTED AND I WAS TOLD IT WAS MY BATTERY. REPLACED MY BATTERY IT WAS GOOD FOR ABOUT 1YR THEN IT STARTED AGAIN HAD THE BATTERY REPLACED AGAIN THEN ABOUT 1YR LATER IT STARTED AGAIN BUT MY BATTERY IS TESTED GOOD. I WENT THROUGH 2 BATTERIES IN ABOUT 3 YRS. I EVEN HAD MY STARTER CHECKED AND IT TESTED GOOD. MY FRIEND WHO IS A MECHANIC SAID WHY IS THE STARTER NEXT TO THE EXHAUST MANIFOLD IT IS GETTING HOT. WHEN I HAVE ISSUE IN THE LAST YEAR IT TAKE ABOUT 30MIN OR LONGER BEFORE IT STARTS THEN I MIGHT NOT HAVE ANY ISSUES FOR ABOUT 1 OR 2 WEEKS AND SOMETIME I MIGHT HAVE THE ISSUES 2 TIMES IN ONE DAY. I HAVE CHECKED ONLINE AND I AM SEEING MANY PEOPLE ARE COMPLAINING ABOUT THE 2009 VW ROUTAN INTERMIT NOT STARTING. I HAVE CALL VW AND MY VAN IS NOT ON THE LIST FOR THE IGNITION SWITCH RECALL. TODAY 8/5/2014 MY ROUTAN I WILL NOT START AT ALL I AM GOING TO HAVE THE BATTERY CHECKED. *TR

Mileage: 30,000

YOUR SITE WOULDN'T ALLOW PULL-DOWN FOR AFFECTED PARTS EARLIER, HERE IS PART OF THE E-MAIL REPORT I FIRST SENT DEALER 5/6/14: " ..SOMETHING NEW IS A PROBLEM W/MY ROUTAN BUT I WANT TO CHECK IN PRIOR TO MAKING AN APPT. SINCE WE SO RECENTLY HAD IT IN FOR DIAGNOSTIC CHECK UP. HERE'S WHAT'S HAPPENING IT'S VERY SCARY: 6 TIMES NOW OVER THE LAST 2 WEEKS IT'S JUST CONKED-OUT/SHUT OFF WHILE I'M DRIVING, LEAVING ME WITH NO STEERING, BRAKES OR ANYTHING! FORTUNATELY IT'S HAPPENED IN LOW TRAFFIC AREAS ON FAIRLY STRAIGHT ROADS SO I'VE BEEN ABLE TO COAST TO THE SIDE, BUT I'M GETTING SCARED TO DRIVE MY VAN. YESTERDAY- IT CONKED OUT THREE TIMES...BRINGING KIDS HOME FROM SCHOOL-- AGAIN VERY SCARY, AND ONCE ON A TURN WHICH WAS DIFFICULT BUT LUCKILY NO ONE WAS BEHIND ME... THESE EVENTS... ALL HAPPENED AT LOW SPEED 15-30 MPH AND HAPPEN SO QUIETLY I CAN BARELY TELL IT'S HAPPENED... IT'S LIKE THE KEY/IGNITION SOMEHOW FLICKS ALL BY ITSELF INTO THE ACC POSITION. THEN I HAVE TO WAIT TIL THE VAN STOPS, TURN THE KEY AND VAN ALL THE WAY OFF AND RE-START. THEN IT SEEMS TO START UP FINE. BUT THIS HAPPENED THREE TIMES JUST YESTERDAY P.M.... IT'S DANGEROUS, AND I'M GETTING MORE AND MORE SCARED TO DRIVE MY VAN, BUT I HAVE TO WITH FOUR KIDS AND ACTIVITIES." TODAY 6/30/14 (AGAIN) DEALER FOUND NO PROBLEM. COST TO REPLACE SWITCH $989.00. I RESEARCHED DELPHI, CHINA, AUSTIN MARTIN AND FULLY BELIEVE A COMMONALITY WITH GM RECALL EXISTS. THE ROUTAN IS A VW & CHRYSLER COMPLICATING MY RESEARCH. I'VE FOLLOWED HIERARCHY- DEALER, VW, NOW NHTSA BUT HIT A ROAD BLOCK(NO PUN). PLEASE INVESTIGATE THIS ASAP. UPDATE 6/30- GM RECALLED 8M MORE AS "UNINTENDED KEY IGNITION ROTATION"- EXACTLY WHAT'S HAPPENING WITH MY ROUTAN. I TRIED SUBMITTING THIS COMPLAINT EARLIER- BUT YOUR WEBSITE WOULDN'T ALLOW. SO THIS IS NOT SOMEONE JUMPING ON THE BANDWAGON. THIS IS REAL, PLEASE HELP. *TR

Mileage: 56,212

WHILE DRIVING, ENGINE SHUT OFF LIKE THE IGNITION WAS TURNED OFF - LOST POWER STEERING AND BRAKES. THIS HAS HAPPENED MULTIPLE TIMES SINCE INCIDENT DATE. VOLKSWAGEN SERVICE COULD NOT DIAGNOSE THE PROBLEM. *TR

Mileage: 65,000

I'VE HAD THE VW ROUTAN SINCE 2010 - PURCHASED IT WITH 6,000 MILES ON IT. IT'S A SEL SO IT'S AUTO-EVERYTHING. IN THE PAST 12-16 MONTHS BOTH THE LEFT AND RIGHT PASSENGER AUTO DOORS STOPPED WORKING DUE TO A WIRING ISSUE. (2 SEPARATE INCIDENTS; $300 EACH REPAIR). TODAY, MY LEFT PASSENGER AUTO DOOR STOPPED WORKING AGAIN. THE VEHICLE SEES NORMAL USAGE AND HAS NOT BEEN IN AN ACCIDENT. *TR

Mileage: 58,000

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE STALLED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS NOT ABLE TO REPLICATE NOR DIAGNOSE THE FAILURE MULTIPLE TIMES. THE AUTHORIZED DEALER REPLACED THE STARTER AND HOSE BUT THE FAILURE STILL RECURRED. THE VEHICLE CONTINUED TO STALL INTERMITTENTLY. THE CONTACT HAD TO PUT THE VEHICLE IN NEUTRAL AND THEN PARK TO GET THE VEHICLE TO START. THE VEHICLE WAS TAKEN TO A VOLKSWAGEN SPECIALIST WHO DIAGNOSED THAT THE EGR VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 11V151000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

Mileage: 66,000

MY ELECTRICAL SYSTEM WENT OUT ON MY MINIVAN AND I WAS NOT NOTIFIED THAT IT HAD A RECALL ON IT. MY VAN WILL NOT START. I HAVE 2 CHILDREN THAT I HAVE TO GET AROUND TO SCHOOL AND SPORT ACTIVITIES, DOCTORS APPOINTMENTS, ECT. I HAVE SO MUCH TROUBLE WITH THIS VAN SINCE I BOUGHT IT. WITH ALL THE RECALLS, COMPUTER FAILURE AND THE COOLANT LEAK INTO THE INSIDE OF THE VAN, THE INTERIOR COMING DOWN, AND NOW THE ELECTRICAL SYSTEM FAILING NOW. I HAVE NO CAR TO GET ME KIDS ANYWAY NOW. PLEASE HELP ME. *TR

Mileage: 61,344

DEALER SAYS THE WIN MODULE NEEDS TO BE REPLACED, BUT IT COULD BE A BUS WIRING ISSUE. DASH WARNING LIGHTS, TACHOMETER, SPEEDOMETER AND AIRBAG LIGHTS CONTINUALLY TURN OFF AND ON. WHEN THIS HAPPENS, THE WINDSHIELD WIPERS ALSO TURN ON AND OFF. SAFETY ISSUE BECAUSE I CANNOT SEE HOW FAST WE ARE GOING, TURN SIGNALS WON'T WORK AND I DON'T THINK THE AIRBAGS ARE ON AT THIS TIME AS WELL. FOR A VIDEO OF THE ISSUE, PLEASE SEE THIS YOUTUBE LINK. ANOTHER ROUTAN DRIVER REPORTED THE SAME ISSUE IN THIS LINK - HTTP://YOUTU.BE/OTNTKK0KX5Y. THIS IS DEFINITELY A MFG DEFECT BECAUSE IT HAPPENED 1 YEAR AGO AND THE DEALER SAID IT WAS A WIRING FIX. *TR

Mileage: 84,000

THE CAR SUDDENLY SHUTS DOWN LOOSING ALL ELECTRICAL POWER. IT LOOSES ALL POWER STEERING AND BRAKING ABILITY.IT HAS DONE THIS SEVERAL TIMES AT VARIOUS SPEEDS. I HAVE TO COMPLETELY TURN OFF THE CAR AND START IT ALL OVER AGAIN. THIS HAS BEEN VERY DANGEROUS. *TR

Mileage: 83,000

POWER SLIDING DOORS ACTUATE ON OWN, WITHOUT WARNING, BOTH OPEN AND CLOSE WITH NO REGARD TO HUMANS OR OBJECT IN THE PATH. DOOR HANDLES CHROME DELAMINATION CAUSING SEVERE CUTS. POWER THIRD ROW SEATING MOTOR/FRAME FAILURE CAUSING SEATS MOUNTING POINTS TO BE UNSECURED. DEALER AND VW OF AMERICA UNWILLING TO CORRECT SAFETY ISSUES WITHOUT LARGE FINANCIAL COMPENSATION. *TR

Mileage: 66,000

THE VEHICLE HAS A NEW BATTERY WHICH IS CORRECTLY INSTALLED AND FREE OF CORROSION. WHEN THE KEY FOB IS PLACED INTO THE IGNITION AND MOVED FORWARD, THE VEHICLE WILL NOT START. THE DASH LIGHTS COME ON, AND IT SHOULD START, BUT IT DOES NOT. IF YOU KEEP TRYING, OR WALK AWAY AND COME BACK AFTER A FEW MINUTES AND TRY AGAIN, IT DOES SOMETIMES START. THIS INTERMITTENT PROBLEM SEAMS TO HAVE NO RHYME OR REASON AND I AM CONCERNED THE VEHICLE MIGHT STOP WHILE MY WIFE OR I DRIVE IT. THIS GENERALLY HAPPENS 4 TO 5 TIMES A MONTH. ANY HELP WOULD BE APPRECIATED. *TR

Mileage: 86,980

WE HAVE A 2009 VW ROUTAN SEL THAT HAS STALLED MULTIPLE TIMES NOW (4-5) WHILE DRIVING. THERE IS NO WARNING AND CAR LOSES POWER. CAR STARTS UP IMMEDIATELY AFTER PUTTING IN PARK AND RESTARTING. THIS SEEMS TO BE COMMON PROBLEM AND THERE IS A RECALL FOR THE 2010 MODEL AS WELL AS THE CHRYSLER MINIVAN WHICH THIS CAR IS BASED FROM. *TR

Mileage: 64,000

SLIDING DOOR LOCKS MAKING VERY LOUD VIBRATING NOISE WHEN LOCKED AND FIT THE DESCRIPTION OF RECALL 10V252000 BY VW FOR 2009 ROUTANS MADE IN WINDSOR CANADA DURING THE SECOND HALF OF 2008. SAYS THAT CAR COULD CATCH FIRE BUT VW SAUS THAT MY VIN IS NOT INCLUDED SOME HOW. *TR

SLIDING DOOR LOCKS MAKING VERY LOUD VIBRATING NOISE WHEN LOCKED AND FIT THE DESCRIPTION OF RECALL 10V252000 BY VW FOR 2009 ROUTANS MADE IN WINDSOR CANADA DURING THE SECOND HALF OF 2008. SAYS THAT CAR COULD CATCH FIRE BUT VW SAUS THAT MY VIN IS NOT INCLUDED SOME HOW. *TR

VAN ON MULTIPLE OCCASIONS WILL NOT START. WHEN YOU TURN THE KEY YOU JUST GET A CLICK... THIS HAS BEEN GOING ON FOR 5 MONTHS (THE WHOLE TIME I HAVE HAD THIS VAN) SOME DAYS YOU TRY TO START IT, IT WONT START. THEN YOU TRY AGAIN AND IT MAY START. YESTERDAY THE VAN HAD TO BE TRAILERED TO A DEALERSHIP...BECAUSE YET AGAIN IT WILL NOT START. NOT THE BATTERY OR ALTERNATOR. WE BELEIVE IT IS A FAULTY IGNITION SWITCH.

Mileage: 62,500

MY SON GOT IN HIS SEAT IN THE VAN AND I GOT IN DRIVERS SEAT I PUSHED POWER DOOR BUTTON ON CEILING AND HEARD DOOR CLOSING I THOUGHT IT CLOSED ALL THE WAY BUT HAD POWER FAILURE AND STOPPED HALFWAY. I STARTED VAN AND STARTED TO GO, THERE WAS NO ALARM OR ANYTHING TO INFORM ME HIS DOOR WAS STILL HALF OPEN. LUCKILY MY SON IS 5 AND TOLD ME HIS DOOR WAS OPEN SO I STOPPED AND BUTTON DID NOTHING I GOT OUT AND BUTTON ON INSIDE OF HIS DOOR DID NOTHING I THAN MANUALLY CLOSED DOOR. THIS IS VERY UNSAFE IF A CHILD WASN'T BUCKLED OR UNBUCKLED THEMSELVES THEY COULD FALL OUT. *TR

Mileage: 35,500

WHILE DRIVING ON 4 DIFFERENT OCCASIONS OVER THE LAST WEEK THE ENGINE SHUTS OFF WITHOUT WARNING. ONCE WHILE TURNING LEFT ACROSS TRAFFIC. THE VAN STOPPED RIGHT IN THE MIDDLE OF THE TURN AND WAS STARTED JUST IN TIME AND STARTED MOVING AS ONCOMING CAR ALSO SWERVED TO AVOID MY CAR STALLED RIGHT IN FRONT OF THEM. DEALER HAS NO IDEA WHAT IS CAUSING THE PROBLEM AND CAN ONLY GUESS THAT THE WIN MODULE NEEDS TO BE REPLACED. THERE IS A RECALL ON THE WIN MODULE FOR 2010, BUT NOT FOR 2009. *TR

Mileage: 75,000

I WAS DRIVING APPROX 65 MPH ON A HIGHWAY. WITHOUT A WARNING (NO CHECK ENGINE LIGHT, NO BATTERY LIGHT, ETC) MY ENGINE TURNED OFF WHILE STILL CRUISING AT 65 MPH. THE VEHICLE STILL HAD MOMENTUM, BUT NO POWER STEERING TO SAFELY PULL THE VEHICLE OVER. I HAD TO WAIT FOR THE ROAD TO TURN, SO I CAN POSITION THE VEHICLE TO STOP ON THE SHOULDER OF THE VEHICLE. I ALMOST CRASHED INTO OTHER VEHICLES, BECAUSE I HAD NO CONTROL OF THE CAR OTHER THAN BRAKING IN THE MIDDLE LANE OF A HIGHWAY. TOWED VEHICLE DEALER FOUND A BLOWN ENGINE FUSE. THEY REPLACED THE ENGINE FUSE. TWO HOURS LATER, SAME SCENARIO AND SAME ISSUE CAME BACK. TOWED BACK TO THE DEALER, AND THEY BELIEVE ITS A GROUNDING WIRE. PLEASE INVESTIGATE THIS ISSUE. COULD POTENTIALLY TRANSLATE INTO MAJOR ACCIDENT OR DEATH. *TR

Mileage: 376,500

WHERE TO BEGIN WITH THIS CAR. ALL 4 VALVE STEMS NEEDED TO BE REPLACED. I WAS LOSING PRESSURE IN MY TIRES, AND MECHANIC SAID THEY WERE CORRODED. THEN MY TIPTRONICS DID NOT WORK, ALSO WHEN YOU SHIFTED IN TO GEAR, IT DIDN'T WANT TO MOVE. HAD THE WHOLE SHIFTING LEVER COMPONENT REPLACED. LOTS OF TROUBLE WITH THE DOORS NOT OPENING RIGHT, THEN WHEN CLOSING THE SENSOR DOESN'T ALWAYS WORK. ALMOST HAD MY KIDS GET CAUGHT IN THE DOOR. IF THE CAR IS EVEN ON THE SLIGHTEST SLOPE THE DOOR WON'T CLOSE. WHILE DRIVING DOWN THE ROAD AT 55MPH THE CAR JUST SHUT OFF. NO POWER STEERING! VERY DANGEROUS. I HAD TO RENT A CAR TO GO ON VACATION, I DIDN'T FEEL SAFE ENOUGH TO DRIVE ON THE INTERSTATE WITH IT. HAPPENED MAY TIMES. THEY COULDN'T FIND ANYTHING WRONG WITH IT. NOW I THINK THE TRANSMISSION IS GOING. I AM SO FRUSTRATED WITH THIS CAR! *TR

Mileage: 63,000

COMPLETELY LOST CONTROL OF THE VEHICLE (NO POWER, NO POWER STEERING) WHILE DRIVING 45MPH ON A 7 LANE MAJOR STREET. THANKFULLY IT WAS IN THE EARLY MORNING HOURS AND I WAS ABLE TO GLIDE ACROSS THE INTERSECTION TO A SIDE STREET WHERE I TURNED THE VEHICLE OFF AND ON AND IT RESUMED POWER. THIS HAS HAPPENED AT LEAST 4 MORE TIMES SINCE THEN, USUALLY WHILE IDLING AT A RED LIGHT. *TR

Mileage: 200

OUR ROUTAN WAS ONLY GOING ABOUT 20 MPH AFTER PULLING OUT OF PARKING PLACES AND TURNING IN TO MAIN ROADS THE POWER STEERING, BRAKES, GAS ALL STOP WORKING THE CAR BECOMES IMPOSSIBLE TO TURN THE WHEEL THE BRAKES AND GAS BOTH DO NOT WORK AND YOU HAVE TO COAST TO A STOP ONCE STOPPED YOU HAVE PUT THE VAN IN PARK TURN KEY OFF AND RESTART THE ENGINE. THIS HAS NOW HAPPENED TWICE IN A 2 WEEK TIME FRAME EXTREMELY CONCERNED WITH TWO YOUNG CHILDREN IN THE BACK BOTH IN CAR SEATS. WHAT HAPPENS IF I AM ON A FREEWAY AND THIS HAPPENS AT 60-70MPH? *TR

Mileage: 76,200

WHILE DRIVING AT VARIOUS SPEED THE CAR SUDDENLY SHUTS OFF AND LOSES POWER STEERING. THIS HAS OCCURRED 4 TIMES NOW AND IS EXTREMELY DANGEROUS. CAR CAN ONLY BE RESTARTED WHEN AT A COMPLETE STOP AND PLACED BACK IN PARK. *TR

Mileage: 59,500

NOTICE OIL LIGHT COMING ON BETWEEN OIL CHANGE....FILLED OIL TO PROPER LEVEL...I TOOK CAR IN FOR SERVICE TODAY (1/7/13) WAS TOLD BY DEALERSHIP THE GASKET WILL NEED REPLACE, THAT WAS THE REASON FOR OIL USAGE. I JUST HAD MY VEHICLE IN TO FIX THE SLIDING DOOR (TSB RECALL NOT HONORED) IN OCTOBER AND IN WAS INSPECTED WITH NO PROBLEMS. DOING RESEARCH ON INTERNET AND FINDING THE OIL, DOOR IS A COMMON PROBLEM IN VW ROUTAN ( ALSO TALKED TO ANOTHER OWNER WAS IN FOR SAME PROBLEM, STATED HAS BEEN GIVEN RUNAROUND SINCE DAY ONE ABOUT PROBLEMS WITH HIS ROUTAN). *TR

Mileage: 45,000

TOOK 2009 VW ROUTAN TO LOCAL DEALERSHIP IN 2010 DUE TO SAFETY RECALL ON SLIDING DOORS (FAULTY WIRE HARNESS). PASSENGER SIDE DOOR WAS FITTED WITH TIE WRAP. DRIVER SIDE DOOR WAS INSPECTED BUT NO WORK WAS PERFORMED. THIS WEEK, DOOR STOPPED WORKING ON DRIVER'S SIDE. TOOK IT TO THE DEALER ON WEDNESDAY AND WAS TOLD IT WOULD COST $383 TO REPAIR WIRE HARNESS. CALLED VW CUSTOMER CARE TO EXPLAIN PROBLEM. WAS TOLD THAT CASE WOULD BE STARTED. WAITING TO HEAR ABOUT SOLUTION. VEHICLE WAS SUPPOSED TO BE FINISHED ON THURSDAY. NOW BEING TOLD IT WILL BE MONDAY. WE WERE GIVEN A LOANER VEHICLE FOR THE WEEKEND. *TR

Mileage: 50,750

VAN WAS TRAVELING 65MPH ON INTERSTATE WHEN THE CAR SWITCHED FROM ON TO ACCESSORY MODE. VW SERVICE INDICATED THAT THE INCIDENT WAS CAUSED BY A FAULTY WIN (WIRELESS IGNITION NODE MODULE). WHEN THE CAR SWITCHED TO ACCESSORY MODE, I LOST POWER TO THE ENGINE AND I HAD NO ANTI-LOCK BRAKES OR POWER STEERING. I WAS ABLE TO COAST THE VAN TO THE SIDE OF THE ROAD WITHOUT AN ACCIDENT. THIS EXACT ISSUE HAS BEEN REPORTED IN SEVERAL 2009 ROUTANS AND WAS ALREADY SUBJECT TO A RECALL FOR THE 2010 ROUTAN'S. IT ALSO IMPACTS THE GRAND CARAVANS AND TOWN & COUNTRY'S, WHICH SHARE A PLATFORM WITH THE ROUTAN. GIVEN THE HIGH LIKELIHOOD THAT THIS SUDDEN ENGINE SHUTOFF CAN LEAD TO AN ACCIDENT, I AM SURPRISED THAT VOLKSWAGEN HAS NOT BEEN REQUIRED TO EXPAND THE WIN MODULE RECALL TO INCLUDE THE 2009 MODELS. I AM ALSO EXTREMELY FRUSTRATED WITH VOLKSWAGEN'S RESPONSE, WHICH WAS TO DISCLAIM ANY LEGAL RESPONSIBILITY FOR REPAIR (SINCE IT WAS OUTSIDE OF THE WARRANTY PERIOD). THIS IS A KNOWN DEFECT AND SHOULD BE ADDRESSED ACCORDINGLY. *TR

Mileage: 38,000

OUR ROUTAN HAS "STARTED ITSELF" MULTIPLE TIMES. IN EACH INSTANCE, WITHOUT INTENTIONALLY STARTING THE IGNITION (KEYS WERE IN PURSE/HANDBAG UNTOUCHED BY HUMAN HANDS), WE HAVE FOUND THE VEHICLE ON AND IDLING. MOST RECENTLY, WE HAPPENED (FORTUITOUSLY) TO FIND THE VEHICLE RUNNING IN OUR ENCLOSED GARAGE. THE GARAGE IS ATTACHED TO OUR HOME AND WE FELT, GIVEN THE POTENTIAL FOR ACCIDENTAL DEATH IF NOT DISCOVERED IN A TIMELY FASHION, WE NEEDED TO ALERT AUTHORITIES OF THE (EITHER) DESIGN FLAW OR ELECTRICAL SYSTEM MALFUNCTION. WHILE ELECTRICAL SYSTEM MALFUNCTION IS CERTAINLY A STRONG POSSIBILITY (WE HAVE HAD MULTIPLE PROBLEMS WITH IT IN THIS VEHICLE), EVEN IF THE REMOTE IGNITION KEY WERE "FUNCTIONAL" WE FEEL THE LACK OF BARRIERS TO ACCIDENTALLY STARTING THE VEHICLE IS EXTREMELY DANGEROUS. FOR INSTANCE, IF THE KEYS ARE IN A PURSE AND SIMPLY MOVING THE PURSE IS ENOUGH TO START THE VEHICLE, EVEN THOUGH THE KEY "WORKED", IT IS FAR TOO EASY TO ACCIDENTALLY START THE VEHICLE. THIS IS WHAT HAS OCCURRED IN EACH INSTANCE (KEYS IN A PURSE, NO HANDS DIRECTLY TOUCHING THE KEYS). A SAFER DESIGN MIGHT INVOLVE A CODE TO BE PUNCHED IN VS SIMPLY PRESSING ONE BUTTON. GIVEN THAT MANY FAMILIES KEEP THEIR VEHICLE IN AN ATTACHED, ENCLOSED GARAGE, ACCIDENTALLY RUNNING THE VEHICLE COULD BE DEADLY IF CARBON MONOXIDE WERE TO BUILD UP AND ENTER THE HOME. *TR

ENGINE SHUT OFF WHILE DRIVING, STEERING COLUMN LOCKED AND POWER BRAKING LOST. LIGHTING AND RADIO WERE STILL ON. WAS BARELY ABLE TO VEHICLE TO A STOP BY PUSHING EXTREMELY HARD ON THE BRAKE, BRAKES WERE VERY UNRESPONSIVE. ONCE STOPPED, WAS ABLE TO TURN IGNITION OFF AND RESTART VEHICLE. *TR

Mileage: 51,000

MY WIFE (AND 8 MONTH OLD SON) WERE DRIVING WHEN THE VAN SUDDENLY SHUT OFF. MY WIFE WAS DRIVING APPROXIMATELY 55 MPH. SHE WAS ABLE TO GET THE VAN OFF THE ROAD BEFORE THE STEERING WHEEL LOCKED UP. SHE WAS ABLE TO RESTART THE VAN. SHE WAS ABLE TO AVOID A REAR-END COLLISION WITH A TRACTOR-TRAILER THAT WAS BEHIND HER. *TR

Mileage: 52,000

I HAVE EXPERIENCED MECHANICAL DEFECTS WITH THE POWER SLIDING DOOR FEATURE ON BOTH SIDES OF THE 2009 VW ROUTAN SE. THE DEFECT HAS BEEN REPAIRED A TOTAL OF FOUR TIMES SINCE ITS PURCHASE, TWICE BEFORE THE NHTSA SAFETY RECALL ON THE POWER SLIDING DOORS AND TWICE AFTER THE RECALL. THE DEFECTIVE POWER SLIDING DOORS HAVE UNLATCHED AND OPENED WHILE DRIVING THE VEHICLE, EVEN AFTER THE POWER LOCKS ACTIVATE. IN ADDITION, THE SENSORS ON THE POWER SLIDING DOORS HAVE FAILED TO RETRACT, RESULTING IN HANDS BEING TRAPPED. LASTLY, I HAVE FOUND THE POWER SLIDING DOORS OPEN UPON RETURN TO THE VEHICLE AFTER CLOSING AND LOCKING IT. I HAVE EXPRESSED MY CONCERNS TO VW'S LOCAL SERVICE DEPARTMENT AND HAVE CONTACTED VW'S CUSTOMER CARE DEPARTMENT. I WAS INFORMED THAT AS LONG AS THIS DEFECT CAN BE REPAIRED THEY WOULD NOT ADMINISTER A REFUND OR REPLACEMENT. I AM VERY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE AND FEEL IT POSES A RISK TO MY TWO SMALL CHILDREN. *TR

Mileage: 7,400

2009 VOLKSWAGEN ROUTAN. 1) NORMAL VEHICLE, 22000 MILES, PUT AWAY IN ATTACHED GARAGE AT NIGHT. BEDROOMS ABOVE GARAGE. 2) BEFORE GOING TO BED I CHECKED TO BE SURE GARAGE DOOR WAS CLOSED. I FOUND VEHICLE IN GARAGE RUNNING. 3) VEHICLE HAS REMOTE START KEY. KEY SHOULD ONLY ACTIVATE PUSHING FIRST DOOR LOCK BUTTON AND THEN REMOTE START BUTTON TWICE. CHECKING SYSTEM I FOUND ONLY PUSHING REMOTE START BUTTON WILL START THE VEHICLE UNLOCKED. THIS IS A POSSIBLE DEADLY INCIDENT AS CARBON MONOXIDE WOULD UNDOUBTEDLY HAVE KILLED MY WHOLE FAMILY AS WE SLEPT HAD I NOT BEEN THOROUGH IN CHECKING THE GARAGE DOOR. A CHILD COULD PUSH THE BOTTOM OR IT CAN BE PUSHED INADVERTENTLY IN A POCKET OR IF SOMETHING WERE SET ON IT. I KNOW THIS NOW WE ARE SAFE BUT OTHER PEOPLE ARE BOUND TO ENCOUNTER THIS INCIDENT. *TR

Mileage: 22,000

MY WIFE AND TWO DAUGHTERS WERE DRIVING IN OUR 2009 ROUTAN TODAY. MY WIFE SMELLED SMOKE AND NOTICED SMOKE EMANATING FROM OUR RIGHT SIDE SLIDING DOOR. MY WIFE PULLED OFF QUICKLY INTO A GAS STATION WHERE THE ATTENDANT EXTINGUISHED THE FIRE. THE FIRE CAUSED THE WINDOW TO EXPLODE; THE INTERIOR OF THE VEHICLE WAS FILLED WITH SMOKE WITHIN MINUTES OF EXITING THE CAR. FIRE CREW CAME TO INSPECT THE VEHICLE. WE HAVE HAD ISSUES WITH THIS SLIDING DOOR NOT CLOSING PROPERLY (ELECTRONICALLY) AND HAVE ASKED THE DEALERSHIP TO FIX THIS ISSUE WITH OUR RIGHT SLIDING DOOR ON TWO DIFFERENT OCCASIONS. UPON INVESTIGATION, I NOTICED A RECALL FOR 2009 ROUTANS ISSUED ON FRIDAY. MY WIFE AND DAUGHTERS WERE VERY FORTUNATE THAT THEY WERE ABLE TO PULL OFF THE ROAD QUICKLY, OTHERS MAY NOT BE SO FORTUNATE. THIS RECALL NEEDS TO BE TAKEN SERIOUSLY, AND EXPEDITED! THE VEHICLE IS WITH THE DEALER. I WILL PROVIDE AN UPDATE ON HOW THEY CORRECTED THE ISSUE. *TR

Mileage: 16,600

DRIVING APPROXIMATELY 25MPH WHEN THE ONE MONTH OLD VEHICLE JUST SUDDENLY FELT LIKE SOMEONE SLAMMED ON THE BRAKES. THE VEHICLE CAME TO A HALT. THE MOTOR WAS STILL RUNNING. I GOT IN THE CAR AGAIN TO MOVE IT OUT OF THE WAY AND THE SAME THING OCCURRED. IMMEDIATELY HAD IT TOWED TO THE VOLKSWAGEN DEALERSHIP. THERE IT STAYED FOR 13 DAYS. THE FOLLOWING PROBLEMS WERE REPAIRED/REPLACE: FAULTY TRANSMISSION SENSOR, REPLACED SENSOR. ALSO, ABS STEERING ANGLE SENSOR ERRATIC PERFORMANCE. FAULTY STEERING ANGLE SENSOR. REPLACED SENSOR. *TR

Mileage: 1,719