2009 VOLKSWAGEN ROUTAN Structure Problems

The brackets that hold the automatic door wires brake continuously. Then the wire gets pinched in the door and it causes a large amount of electrical problems. The abs, esp bad, brake, and traction control lights come on when the wire gets pinched. These doors were made very poorly and should have been looked over before this vehicle was made.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. WHILE DRIVING 25 MPH, THE FRONT PASSENGER SIDE DOOR OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GURLEY LEEP MOTORWERKS (4004 GRAPE RD, MISHAWAKA, IN 46545) WHERE IT WAS DIAGNOSED THAT THE LOCK SWITCH AND LOCKING ROD FAILED AND NEEDED TO BE REPAIRED. IN ADDITION, THE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT LATER THE POWER LOCKS ON THE SAME DOOR FAILED TO WORK. THE VEHICLE WAS TAKEN BACK TO GURLEY LEEP MOTORWERKS WHERE IT WAS DIAGNOSED THAT THE CABLE GUIDE WIRE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

Mileage: 48,000

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V396000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/05/14*LJ THE CONSUMER STATED THE VEHICLE WOULD FAIL TO START. *JS

I'VE HAD THE VW ROUTAN SINCE 2010 - PURCHASED IT WITH 6,000 MILES ON IT. IT'S A SEL SO IT'S AUTO-EVERYTHING. IN THE PAST 12-16 MONTHS BOTH THE LEFT AND RIGHT PASSENGER AUTO DOORS STOPPED WORKING DUE TO A WIRING ISSUE. (2 SEPARATE INCIDENTS; $300 EACH REPAIR). TODAY, MY LEFT PASSENGER AUTO DOOR STOPPED WORKING AGAIN. THE VEHICLE SEES NORMAL USAGE AND HAS NOT BEEN IN AN ACCIDENT. *TR

Mileage: 58,000

POWER SLIDING DOORS ACTUATE ON OWN, WITHOUT WARNING, BOTH OPEN AND CLOSE WITH NO REGARD TO HUMANS OR OBJECT IN THE PATH. DOOR HANDLES CHROME DELAMINATION CAUSING SEVERE CUTS. POWER THIRD ROW SEATING MOTOR/FRAME FAILURE CAUSING SEATS MOUNTING POINTS TO BE UNSECURED. DEALER AND VW OF AMERICA UNWILLING TO CORRECT SAFETY ISSUES WITHOUT LARGE FINANCIAL COMPENSATION. *TR

Mileage: 66,000

SLIDING DOOR LOCKS MAKING VERY LOUD VIBRATING NOISE WHEN LOCKED AND FIT THE DESCRIPTION OF RECALL 10V252000 BY VW FOR 2009 ROUTANS MADE IN WINDSOR CANADA DURING THE SECOND HALF OF 2008. SAYS THAT CAR COULD CATCH FIRE BUT VW SAUS THAT MY VIN IS NOT INCLUDED SOME HOW. *TR

MY SON GOT IN HIS SEAT IN THE VAN AND I GOT IN DRIVERS SEAT I PUSHED POWER DOOR BUTTON ON CEILING AND HEARD DOOR CLOSING I THOUGHT IT CLOSED ALL THE WAY BUT HAD POWER FAILURE AND STOPPED HALFWAY. I STARTED VAN AND STARTED TO GO, THERE WAS NO ALARM OR ANYTHING TO INFORM ME HIS DOOR WAS STILL HALF OPEN. LUCKILY MY SON IS 5 AND TOLD ME HIS DOOR WAS OPEN SO I STOPPED AND BUTTON DID NOTHING I GOT OUT AND BUTTON ON INSIDE OF HIS DOOR DID NOTHING I THAN MANUALLY CLOSED DOOR. THIS IS VERY UNSAFE IF A CHILD WASN'T BUCKLED OR UNBUCKLED THEMSELVES THEY COULD FALL OUT. *TR

Mileage: 35,500

WE HAVE HAD A PROBLEM WITH OUR VOLKSWAGEN ROUTAN SINCE NEARLY DAY ONE. WHILE PARKED ON ANY TYPE OF SURFACE, (HILL, OR FLAT, DOWN HILL, OR UP HILL). ON OCCASION THE DOOR WHILE OPENING OR CLOSING WILL RE-CLOSE OR NOT OPEN. THIS HAS BEEN VERY DANGEROUS WHEN YOU HAVE A 4 YEAR OLD GET IN THE DOOR BEFORE DOOR HAS COME TO COMPLETE REST. THE CHILD GETS IN AS THE DOOR OPENS, AND THE DOOR CLOSES BACK ON HIM AS IT COULDN'T OPEN PROPERLY. WE HAVE HAD IT CHECKED BY VW ON SEVERAL OCCASIONS BUT WAS NOT RESOLVED. THERE IS SOMETHING SERIOUSLY WRONG WITH THESE DOORS. *TR

Mileage: 4,000

TOOK 2009 VW ROUTAN TO LOCAL DEALERSHIP IN 2010 DUE TO SAFETY RECALL ON SLIDING DOORS (FAULTY WIRE HARNESS). PASSENGER SIDE DOOR WAS FITTED WITH TIE WRAP. DRIVER SIDE DOOR WAS INSPECTED BUT NO WORK WAS PERFORMED. THIS WEEK, DOOR STOPPED WORKING ON DRIVER'S SIDE. TOOK IT TO THE DEALER ON WEDNESDAY AND WAS TOLD IT WOULD COST $383 TO REPAIR WIRE HARNESS. CALLED VW CUSTOMER CARE TO EXPLAIN PROBLEM. WAS TOLD THAT CASE WOULD BE STARTED. WAITING TO HEAR ABOUT SOLUTION. VEHICLE WAS SUPPOSED TO BE FINISHED ON THURSDAY. NOW BEING TOLD IT WILL BE MONDAY. WE WERE GIVEN A LOANER VEHICLE FOR THE WEEKEND. *TR

Mileage: 50,750

DURING THE FIRST MONTH OF PURCHASE OF MY 2009 VW ROUTAN I EXPERIENCED PROBLEMS WITH THE REAR SLIDING DOORS. AT FIRST IT WAS GETTING THEM TO OPEN AN CLOSE AN WENT TO THE POINT OF THE DOOR TRYING TO OPEN WHILE CAR WAS IN MOTION. I HAVE HAD THE CAR IN FOR MULTIPLE PROBLEMS LIKE I HAVE GONE THROUGH 26QRTS OF OIL IN THE LAST 9 MONTHS AN THEY HAVE SUPPOSEDLY FIXED IT 4 TIMES NOW . THE REAR SLIDING DOORS ARE A WHOLE OTHER ISSUE, I HAVE HAD THE CAR IN FOR THIS ISSUE ATLEAST 12-15 TIMES AN 5-6 OF THOSE TIMES WAS DURING THE FIRST YEAR OF OWNERSHIP. MY MOST RECENT TIME OF HAVING IT IN THE VW SERVICE DEPT WAS ABOUT 6 WKS AGO AN NOTHING WAS RESOLVED AFTER IT BEING THERE FOR A WEEK. I DID NOT KNOW OF THE LEMON LAW OR I WOULD HAVE TALKED TO A LAWYER THEN. THERE HAS TO BE SOMETHING THAT SOMEONE CAN DO TO HELP CONSUMERS WITH THIS VEHICLE. I CANT KEEP WORRYING ABOUT THE DOOR OPENING WHILE MY CHILDREN ARE IN THE CAR AN I AM DRIVING THE DEALERSHIP AN VW CUSTOMER CARE HAVE BEEN MADE WELL AWARE OF THE ISSUES AN HAVE DONE NOTHING BUT TELL ME TO BRING IT TO THE SERVICE DEPT WHERE NOTHING IS DONE. *TR

Mileage: 100

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. WHILE ATTEMPTING TO CLOSE THE REAR PASSENGER SIDE DOOR, THE CONTACT NOTICED THAT THE DOOR WOULD IMMEDIATELY REOPEN AFTER BEING CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DOOR CHAIN AND AN UNSPECIFIED ELECTRICAL COMPONENT WAS REPLACED. HOWEVER THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE. THE FAILURE MILEAGE WAS 150 AND THE CURRENT MILEAGE WAS 30,000.

Mileage: 150

POWER SLIDING DOORS CAN TRAP CHILD OR PETS IN THEIR PATH. *TR

Mileage: 11,000

I HAVE EXPERIENCED MECHANICAL DEFECTS WITH THE POWER SLIDING DOOR FEATURE ON BOTH SIDES OF THE 2009 VW ROUTAN SE. THE DEFECT HAS BEEN REPAIRED A TOTAL OF FOUR TIMES SINCE ITS PURCHASE, TWICE BEFORE THE NHTSA SAFETY RECALL ON THE POWER SLIDING DOORS AND TWICE AFTER THE RECALL. THE DEFECTIVE POWER SLIDING DOORS HAVE UNLATCHED AND OPENED WHILE DRIVING THE VEHICLE, EVEN AFTER THE POWER LOCKS ACTIVATE. IN ADDITION, THE SENSORS ON THE POWER SLIDING DOORS HAVE FAILED TO RETRACT, RESULTING IN HANDS BEING TRAPPED. LASTLY, I HAVE FOUND THE POWER SLIDING DOORS OPEN UPON RETURN TO THE VEHICLE AFTER CLOSING AND LOCKING IT. I HAVE EXPRESSED MY CONCERNS TO VW'S LOCAL SERVICE DEPARTMENT AND HAVE CONTACTED VW'S CUSTOMER CARE DEPARTMENT. I WAS INFORMED THAT AS LONG AS THIS DEFECT CAN BE REPAIRED THEY WOULD NOT ADMINISTER A REFUND OR REPLACEMENT. I AM VERY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE AND FEEL IT POSES A RISK TO MY TWO SMALL CHILDREN. *TR

Mileage: 7,400

TL*THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. WHILE THE VEHICLE WAS PARKED WITH THE KEY IN THE IGNITION, THE REAR DOOR OPENED AND WOULD NOT CLOSE. THE CONTACT TURNED THE VEHICLE OFF AND RESTARTED IT; THE DOOR THEN CLOSED. SHE STATED THAT ONCE A CHILD'S HANDS GOT CAUGHT IN THE REAR DOOR. THE VEHICLE WAS TAKEN TO TWO AUTHORIZED DEALERS SEVEN TIMES; ONCE THE DEALER VACUUMED THE CHANNELS WHERE THE PULLEYS WERE LOCATED. THE DOORS HESITATED AFTER BUT DID NOT STAY OPEN. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR BRAKE ISSUES AS THE BRAKES WERE GRINDING AND WAS INFORMED THAT THE REAR DRUMS AND ROTORS NEEDED TO BE REPLACED. THE TRANSMISSION HESITATED AND THE SEAMS WERE SEPARATING ON THE REAR PORTION OF THE FRONT SEATS. THE VEHICLE HAD NOT BEEN REPAIRED. THERE WERE FIVE RECALLS FOR THE VEHICLE BUT THE REPAIRS HAD NOT BEEN PERFORMED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000 AND THE CURRENT MILEAGE WAS 26,000.

Mileage: 5,000

2009 VW ROUTAN, ELECTRIC DOOR FAILURE. DOORS FAIL TO STOP, THERE'S NO SENSOR, CLOSING ON YOUR HAND OR WHATEVER. ALSO RANDOMLY FAIL TO CLOSE, CLOSE HALF WAY, RE-OPEN, OPEN WITHOUT WARNING. THIS IS UNSAFE. WE HAVE TWO SMALL DOGS, IF ONE OF THE DOGS ACCIDENTALLY STEPS THRU THE DOOR WHILE IT'S CLOSING, IT WILL CLOSE ON THE DOG. I WOULD NEVER HAVE BOUGHT THIS CAR IF I HAD KNOWN. I'M THINKING OF HAVING THE ELECTRIC DOORS DISENGAGED. READ THAT OTHER OWNERS HAD DOOR CATCH FIRE. I WANT TO RETURN THIS CAR. *TR

Mileage: 4,000

BESIDES THE BRAKES/ROTORS NOW GOING ON THEIR 4TH SET AND THE CAR IS LESS THAN 2 YEARS OLD, THE FRONT BUMPER LOOKS LIKE IT WAS ABOUT TO FALL OFF, MANY SMALL OTHER PROBLEMS, THIS MORNING MY SON HAD HIS FINGER CAUGHT IN THE SLIDING DOOR AND THE DOOR DID NOT OPEN, IT JUST KEPT TRYING TO SHUT ON HIM. THIS VAN IS HORRIBLE! THE DOOR HAS ACTED UP BEFORE, BUT NEVER LIKE THIS. THE DECALS ON THE DRIVERS DOOR WERE COMING OFF AT ONE POINT AND HAD TO BE REPLACED. THE TAIL LIGHT ALREADY HAD TO BE REPLACED. WATER IN THE FRONT LIGHT. JUST TOO MANY THINGS FOR A NEW CAR. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE ELECTRICAL SLIDING DOOR WOULD NOT FUNCTION CORRECTLY. THE SENSOR FAILED AND HER CHILDS FINGERS AND PART OF HIS BODY WERE JAMMED IN THE DOOR. THE DEALER ADVISED THERE WERE NO FAILURES IN THE VEHICLE AND WHEN CONTACTING THE MANUFACTURER, THEY CONFIRMED THERE WERE NO FAILURES WITHIN THE VEHICLE. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 11,000.

Mileage: 1,000

THE REAR TAILGATE OF MY 2009 VOLKSWAGEN ROUTAN OPENED UP AUTOMATICALLY WHILE THE CAR WAS IN GEAR AND IN MOTION WHICH, ACCORDING TO THE OWNER'S MANUAL, IT SHOULD NOT DO EVEN IF THE POWER TAILGATE BUTTON IS PRESSED. THIS HAPPENED WHILE THE CAR WAS BEING PULLED INTO THE GARAGE WHICH RESULTED IN THE REAR WINDSHIELD SHATTERING UPON CONTACT WITH THE GARAGE DOOR OPENING. THE CAR WAS BROUGHT TO THE LOCAL VOLKSWAGEN DEALERSHIP THE SAME DAY AND NOTHING WAS FOUND IN THE DIAGNOSTICS THAT POINTED TO A FAILURE OF ANY SORT. THERE WERE PREVIOUS ELECTRICAL ISSUES EXPERIENCED WITH THE CAR NOT REPORTED TO THE DEALER, INCLUDING WITH THE TAILGATE, THAT WERE NOT AS SERIOUS AND THAT CORRECTED THEMSELVES AFTER SHUTTING OFF AND RESTARTING THE CAR. *TR

Mileage: 6,800