2011 VOLKSWAGEN ROUTAN Electrical System Problems
111 complaints about Electrical System
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Electrical System Complaints (111)
loss of steering while driving, fluid loss multiple times since late september 2024(all while driving and no lights or warnings came on), 2 snapped serpentine belts, key ignition sticking(would not turn), dashboard not lighting up, rpm no longer rests below 1.5 - 2, car struggles to accelerate(especially uphill), car turns over and struggles to start, even though has newer battery. 1/9/25 driving to an appointment, upon reaching destination, a pop sound. No smell, no warnings came up on dashboard. Upon leaving, saw fluid leak, headed straight to dealership, at which a massive amount of fluid began pouring out of vehicle..in exact same area as original issue from 8/31/24.
Car has issues starting as if fuel pump isnt coming on... also vehicle shut down in middle of driving down highway would not restart
The vehicle is shutting off while driving.
This is 2011 VW ROUTAN. When the mileage reached exactly 100k both sliding doors shuts. When I put it on manual control button overhead it’s not working in both doors. It’s parked when this happens.
When driving for about 25 and then getting to a stop light. As I slow down and start to come to a stop the car shakes very roughly and turns right off. The first time this happened was 3 days after getting car from Carmax. It had not happened again until this week.
THE VEHICLE WAS IN A PARKING LOT AND WOULD NOT START AFTER REPEATED TRIES. IT WOULD START AS NORMAL AND IMMEDIATELY SHUT OFF. HAD TO TAKE IT TO THE DEALERSHIP WHO ADVISED THE TIPM IS FAULTY. FAULTY TIPMS IN THESE VEHICLE WITH 55K-70K MILEAGE SEEMS TO BE A VERY COMMON PROBLEM. THERE ARE MANY SHOPS WHO WILL REBUILT THESE TIPMS AS ITS A VERY KNOWN ISSUE. THIS IS ALSO A SERIOUS PROBLEM AS IT WOULD SHUT OFF THE VEHICLE AND HOW START, LEAVING PASSENGERS STRANDED
I OWN A 2011 VOLKSWAGEN ROUTAN MINIVAN AND THE IGNITION SWITCH STOPS WORKING I KNOW THERE ARE A FEW RECALLS FOR THIS ON THE 2009 AND 2010 YEARS I CALL VW CORPORATION AND THEY SAID THEY CAN'T HELP ME JUST BECAUSE THERE'S NO RECALLS ON MY VEHICLE THE PART THEY USED IN THE PREVIOUS YEARS IS THE SAME THAT IS DAMAGE IN MY VEHICLE SO I DON'T THINK IS FAIR AND I WOULD LIKE TO GET SOME HELP FOR THIS THANK YOU
Mileage: 55,000
FAULTY TIPM MODULE. ENGINE WILL CRANK JUST FINE, BUT HAS BIG TROUBLE STARTING. ONCE IT RUNS ALL IS GOOD. IT'S A KNOWN ISSUE FOR THE PART. OTHER OEMS RECALLED THE ITEM (CHRYSLER TOWN & COUNTRY / DODGE GRAND CARAVAN)
Mileage: 150,000
THIS VEHICLE IS BASICALLY A CHRYSLER/DODGE WITH VW BRANDING, AND ONE OF THE KEYS IS EVEN A DODGE KEY. IT HAS THE SAME ISSUE WITH THE TIPM AND FUEL RELAY MODULE THAT WAS RECALLED ON THE 2011 CHRYSLER AND DODGE VANS. SEE FUEL PUMP RELAY RECALL NHTSA 14V-530. I'M ASKING THAT IT ALSO BE RECALLED FOR THE 2011 VW ROUTAN SINCE IT'S VERY DANGEROUS THAT MY CAR COULD STOP AT ANY MOMENT. VEHICLE WILL SHUT OFF WHEN DRIVING AND WILL NOT START ON MANY OCCASIONS.
WHILE DRIVING MY 2011 VW ROUTAN AT 45 MPH SPEED SUDDENLY THE SPEED DROPPED DOWN TO 20 MPH ON A BUSY ROAD AND EVENTUALLY STOPPED. LUCKILY I WAS ABLE TO PULL MY VEHICLE OVER TO A LOCAL ROAD. AFTER SHOWING THE VEHICLE TO DEALER THE PROBLEM WAS IDENTIFIED AS TIMP ISSUE AND REPAIR WOULD COST $1500. LUCKILY IT WASN'T A FREEWAY WITH 65 MPH ROAD, I COULDN'T THINK OF THIS THING HAPPENS ON SUCH ROAD WITH KIDS INSIDE THE CAR. I HAVE CAME ACROSS CHRYSLER GOT SAME SORT OF ISSUES AND THEY RECALLED SUCH VEHICLES. VW ROUTAN IS ALSO SAME BUILT AS CHRYSLER TOWN AND COUNTY AND VW DIDN'T OFFER ANY RECALLS FOR THESE ISSUES.
Mileage: 1
THIS VEHICLE IS BASICALLY A CHRYSLER/DODGE WITH VW BRANDING, AND ONE OF THE KEYS IS EVEN A DODGE KEY. IT HAS THE SAME ISSUE WITH THE TIPM AND FUEL RELAY MODULE THAT WAS RECALLED ON THE 2011 CHRYSLER AND DODGE VANS. SEE FUEL PUMP RELAY RECALL NHTSA 14V-530. I'M ASKING THAT IT ALSO BE RECALLED FOR THE 2011 VW ROUTAN SINCE IT'S VERY DANGEROUS THAT MY CAR COULD STOP AT ANY MOMENT. I RECENTLY PURCHASED MY VAN FROM A USED CAR DEALER IN NEW JERSEY WHO NEGLECTED TO EVEN INFORM ME THAT THIS WAS A KNOWN ISSUE EVEN THOUGH I INFORMED THEM THAT I'D BE DRIVING THE CAR CROSS COUNTRY. WHEN I WAS IN GEORGIA THE CAR STARTED CRANKING, BUT WOULDN'T START AND IT HAS HAD THIS SAME INTERMITTENT ISSUE SINCE I ARRIVED IN FL. IT TOOK A WHILE FOR US TO FIGURE OUT WHAT WAS EVEN WRONG WITH IT BECAUSE WHEN THE AUTO SHOP RAN A DIAGNOSTIC, NO CODES WERE RETURNED. HOWEVER, WHEN THEY FINALLY GOT THE ISSUE TO OCCUR AGAIN, THEY FOUND THAT TAPPING ON THE FUEL RELAY MODULE IN THE TIPM WOULD ALLOW THE CAR TO START. THEY ADVISED TO TAKE IT TO CHRYSLER BECAUSE IT'S ACTUALLY A CHRYSLER VAN UNDER THE HOOD. WHEN I CALLED CHRYSLER, THEY TURNED ME AWAY BECAUSE THE VIN IS FOR A VW. WHEN I CALLED VW, THEY SAID NO RECALL EXISTED FOR THIS VAN EVEN THOUGH IT'S THE SAME ISSUE. SO, I'M ASKING THAT A RECALL ALSO BE DONE ON 2011 VW ROUTAN'S SINCE THEY ARE EXPERIENCING THE EXACT SAME DANGEROUS ISSUE CALLED OUT IN THE CHRYSLER RECALL. LASTLY, I EXPERIENCED THIS ISSUE BOTH WHILE THE CAR WAS STATIONARY AND WHILE IT WAS ON THE HIGHWAY.
Mileage: 71,000
HARD START CAUSED BY FUEL PUMP NOT ENGAGING. ENGINE SHUTDOWN AT STOPLIGHTS. ISSUE WITH FUEL PUMP RELAY. FUEL PUMP RELAY IS FULLY INTEGRATED AND IS COSTLY TO REPLACE. VOLKSWAGEN DOES NOT SUPPORT THE VEHICLE AND CHRYLSTLER WHO MADE THE VEHICLE DOES NOT HAVE THE FIRMWARE TO CORRECT THE ISSUE.
Mileage: 200,000
MY 2011 VE TOUTAN MINIVAN WILL RANDOMLY CUT OFF WHILE I'M DRIVING DOWN THE ROAD. THERE ARE TIMES WHEN IT WILL NOT START AT ALL. VW ROUTANS ARE KNOWN FOR HAVING IGNITION AND TIPM ISSUES BUT VW WILL NOT TAKE RESPONSIBILITY AND FIX THE ISSUES.
Mileage: 140,000
STATIONARY-WILL NOT START. THE VAN WILL RANDOMLY NOT START. THE LIGHTS COME ON BUT THE ENGINE DOESN'T START. WE'VE HAD SEVERAL PARTS REPLACED WHEN VW GUESSES WHAT IT COULD BE, AND STILL HAVE THE PROBLEM. I'VE BEEN STRANDED MANY TIMES, HAD THE CAR TOWED, AND THEN VOLKSWAGEN CANNOT FIND A PROBLEM TO FIX BECAUSE THERE IS NO CODE. WE HAD THE ENTIRE TIPM MODULE REPLACED AND STILL HAVE ISSUES WITH RANDOM NONSTARTS. WE TOOK IT TO 2 VOLKSWAGEN DEALERS WHO CANNOT LOCATE A PROBLEM, JUST GUESSING. WE HAD OUR OWN MECHANIC REPLACE SOME CORRODED WIRES, AND STILL NOT FIXED. EXTREMELY FRUSTRATING. WE HAVE FOUR CHILDREN AND TO BE STRANDED SEVERAL TIMES, NEEDING A TOW, IS AWFUL. VOLKSWAGEN IS NOT HELPFUL. WE HAVE TAKEN VIDEOS OF THE NONSTARTS JUST TO PROVE THAT THIS HAPPENS. THE TOW TRUCK DRIVER ALSO TRIED TO START THE VAN. IT MAY START AGAIN AFTER TRYING FIVE MINUTES LATER, OR IT MAY NEED TO SIT OVERNIGHT. WINTER, SUMMER, HOT AND COLD, IT STILL HAPPENS. I'VE DEVELOPED SEVERE STRESS OVER THIS AND WE OWE TOO MUCH TO JUST TRADE IT IN. I DO NOT DRIVE IT UNLESS I HAVE TO DUE TO BEING SCARED IT MAY NOT START. PLEASE RECALL THIS VIN. IT IS A LEMON!
Mileage: 80,000
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED DIFFICULTY STARTING CONSISTENTLY AND WOULD SPUTTER. THE CONTACT HAD THE FUEL PUMP REPLACED BY AN INDEPENDENT MECHANIC, BUT THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE BACK TO THE MECHANIC AND THEY RECOMMENDED THAT THE TIPM RELAY ALSO NEEDED TO BE REPLACED. THE CONTACT RESEARCHED THE FAILURE AND FOUND THAT THE MANUFACTURER ISSUED A RECALL; HOWEVER, THE VIN WAS NOT INCLUDED. CAPITAL VOLKSWAGEN (3963 W TENNESSEE ST, TALLAHASSEE, FL 32304, (850) 692-5609) STATED THERE WERE NO RECALLS. THE CONTACT PLANNED TO HAVE THE VEHICLE REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 90,000.
Mileage: 90,000
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. WHILE THE CONTACT'S SON WAS ATTEMPTING TO PULL THE VEHICLE INTO THE DRIVEWAY, IT SUDDENLY STALLED. THE VEHICLE WAS TOWED TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THERE WAS AN ELECTRICAL SHORTAGE ON THE FUEL PUMP. THE VEHICLE WAS REPAIRED. WHILE DRIVING APPROXIMATELY 35 MPH AND APPROACHING A STOP, THE VEHICLE STALLED AND FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN BACK TO THE CERTIFIED MECHANIC WHO DIAGNOSED THE SAME FAILURE. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
THE VEHICLE HAS SHUT OFF AT RANDOM TIMES, OFTEN IN TRAFFIC MAKING IT VERY DANGEROUS FOR MY FAMILY. CHRYSLER (WHO ACTUALLY MADE THIS VEHICLE) HAS ISSUED A RECALL FOR THIS PARTICULAR ISSUE BUT VW WILL NOT HONOR IT.
Mileage: 127,000
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. WHILE DRIVING 65 MPH, THE VEHICLE LOST POWER, DECELERATED TO 25 MPH, AND STALLED. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER APPROXIMATELY THIRTY MINUTES. ADDITIONALLY, THE CONTACT STATED THAT THE VEHICLE EXPERIENCED INTERMITTENT STARTING FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 147,000. *DT*JB*DT
Mileage: 147,000
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. EVER SINCE THE VEHICLE WAS PURCHASED NEW FROM NATIONAL VOLKSWAGEN (2223 N MARINE BLVD, JACKSONVILLE, NC 28546, (844) 872-2972), THE CONTACT HAD BEEN EXPERIENCING FAILURES. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE PROPERLY AND THE INSTRUMENT PANEL INDICATORS KEPT ILLUMINATING. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THEY REPROGRAMMED THE COMPUTER FOR THE POWER TRAIN. THE FAILURES RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE POWER TRAIN COMPUTER WAS REPROGRAMMED AGAIN, BUT THE FAILURES CONTINUED. ON ANOTHER OCCASION, THE SIDE DOORS OPENED WITHOUT WARNING WHILE DRIVING ON THE HIGHWAY. THE CONTACT MOVED TO A DIFFERENT STATE AND TOOK THE VEHICLE TO LITHIA VOLKSWAGEN OF RENO (7063 S E VIRGINIA ST, RENO, NV 89511, (775) 800-5704). THE DEALER COULD NOT RECREATE THE FAILURES; HOWEVER THE CHECK ENGINE AND BATTERY INDICATORS ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS DIAGNOSED AND IT WAS DISCOVERED THAT THE ENGINE WAS FROM A CHRYSLER TOWN AND COUNTRY. THE RESULTS DETECTED THAT A TUNE UP WAS NEEDED. THE CONTACT STATED THAT THE VEHICLE WOULD OCCASIONALLY SHUT OFF AND THEN RESTART. THE 2011 TOWN AND COUNTRY VEHICLES WERE RECALLED REGARDING THE TOTALLY INTEGRATED POWER MODULE). THE VOLKSWAGEN MANUFACTURER WAS CONTACTED AND DID NOT RESPOND. THE RECALL WAS NOT EXTENDED TO VOLKSWAGEN VEHICLES WITH CHRYSLER ENGINES. THE FAILURE MILEAGE WAS 9,819.
Mileage: 9,819
VAN IS MISSING AND WOULD TURN OFF COMPLETY WHILE DRIVING DOWN THE ROAD. LOSS OF BRAKE POWER AND POWER STEERING( VERY HARD TO STOP AND STEER). I BELEIVE IT IS THE IGNITION SWITCH OR THE TIPM.
Mileage: 82,000
VAN INTERMITTENT STARTS, HAD THE WIN REPLACED AND IT'S STILL DOING IT, DEALERSHIP CAN'T FIGURE IT OUT. SAME YEAR AND MAKE HAS MANY OF THE SAME PROBLEM AND COMPLAINTS. FRUSTRATING THAT THE MANUFACTURER WILL NOT TAKE RESPONSIBILITY.
Mileage: 78,800
MY CHECK ENGINE LIGHT CAME ON SO I HAD THE CODE CHECKED IT INDICATED THAT O2 SENSORS NEEDED REPLACED THEN THE CODE INDICATED A CYLINDER 4 MISFIRE? IHAVE REPLACED THE IGNITION COIL PACK, CHECKED CYLINDER COMPRESSION, CHANGED SPARK PLUGS AND FUEL INJECTOR AND I STILL HAVE THE PO304 CODE ENGINE MISFIRE CYLINDER #4??? I AM SO FRUSTRATED WHAT ELSE COULD I BE MISSING TO CLEAR THIS CODE ISSUE?
Mileage: 52,000
WHILE DRIVING ON A RURAL TWO LANE HIGHWAY, WITHOUT WARNING DASH LIGHTS CAME ON, AIR CONDITIONER CHANGED TO HEAT, DVD PLAYER TURNED OFF, AND WHEN ACCELERATOR PRESSED VAN ACCELERATED ERRATICALLY. I PULLED OVER IMMEDIATELY AND TURNED THE VAN OFF. THE VAN WOULD NOT TURN BACK ON. THE DIODES IN THE ALTERNATOR FAILED. WHEN LOOKING UP INFORMATION ON THIS PROBLEM I FOUND THAT THIS SAME PART HAS BEEN RECALLED IN OTHER VEHICLES FOR THIS SAME PROBLEM BUT NOT IN THE ROUTAN. I WAS VERY LUCKY THAT I PULLED OVER AND WAS ABLE TO STOP BEFORE MY BRAKES WENT OUT. I HAD TWO YOUNG CHILDREN IN THE CAR WITH ME.
Mileage: 150,000
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. WHILE DRIVING VARIOUS SPEEDS THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO VENTURA VOLKSWAGEN (3270 PERKIN AVE, VENTURA, CA 93003, (833) 214-7714) WHERE IT WAS DIAGNOSED THAT THE FUSE BOX AND IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT COVERED UNDER A WARRANTY; THEREFORE, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 100,000.
Mileage: 100,000
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. WHILE IDLING, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE WOULD OCCASIONALLY SHUT OFF. THE VEHICLE WAS TAKEN TO BILL JACOBS VOLKSWAGEN (2211 AURORA AVE, NAPERVILLE, IL 60540) WHERE THE ALTERNATOR WAS REPLACED. SHORTLY AFTER, THE CHECK ENGINE INDICATOR ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE ALTERNATOR AND FUEL PUMP MODULE WERE REPLACED MULTIPLE TIMES OVER THE COURSE OF TWO YEARS. A FAMILY MEMBER OF THE CONTACT CHECKED THE VEHICLE AND DIAGNOSED THE THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000.
Mileage: 40,000
TIPM MODULE ISSUE. MY 2011 VW ROUTAN WAS BUILT BY CHRYSLER WITH THE SAME PARTS AS ANY OTHER CHRYSLER CAR AT THAT TIME. CHRYSLER ISSUED A RECALL FOR ALL VEHICLES MADE WITH THIS PARTICULAR PART AS IT IS A LIFE THREATENING ISSUE. MOST IMPORTANTLY THE CAR WILL STOP IN THE MIDDLE OF DRIVING! IMAGINE GOING DOWN THE FREEWAY DOING 70MPH WITH YOUR KIDS IN THE CAR AND THE CAR SHUTS OFF. BECAUSE THE CAR IS BRANDED AS A VW, CHRYSYLER REFUSES TO REPLACE THE RECALLED PART WHICH I WAS QUOTED AT $1300 FROM THE DEALERSHIP AND VW SAYS IT IS A CHRYSLER PART AND ISSUE. THIS THIN GRAY LINE IS COSTING PEOPLE THOUSANDS OF DOLLARS AND POSSIBLY EVEN LIVES. ALSO THE FUEL PUMP RUNS WITHOUT CAR TURNED ON. THIS IS A SAFETY ISSUE WHICH CAUSES THE FUEL PUMP TO RUN AND DRAIN THE BATTERY DEAD ALONG WITH OTHER SAFETY ISSUES LIKE CAR STOPPING DEAD. THIS CAR CANNOT RUN WITHOUT THE NEW TIPM AND THIS RECALL MUST BE HONORED BY VW. THEY ARE MAKING US PAY FOR A NEW MODULE. THERE ARE THOUSANDS OF THESE ROUTANS WITH THIS PROBLEM AND NO ONE IS LISTENING. SO I ALSO REPLACED FUEL PUMP AFTER ISSUES WITH ENGINE REFUSING TO TURN OVER. NEXT DAY AFTER REPAIR THE VEHICLE REFUSED TO START. SO I HAVE EXPLORED THE INTERNET REGARDING THIS ISSUE AND FIND MANY COMPLAINTS WITH THE NEED TO REPLACEMENT TIPM. THIS VAN HAS AN ENGINE BUILT BY CHRYSLER WHICH RECALLED ITS 2011 VANS TO REPLACE THIS DEVICE. PLEASE FORCE VW TO DO THE SAME! ITS TRULY ABSURD THAT VW WILL NOT CREATE A RECALL FOR THE TIPM AS CHRYSLER DID.
THE IGNITION TURNS OFF WHILE DRIVING ON THE HIGHWAY. I HAD TO COAST TO A STOP IN TRAFFIC TO RESTART THE CAR. IT HAS HAPPENED MULTIPLE TIMES. ALL ITEMS REMOVED FROM THE FOB AND THE PROBLEM STILL EXISTS.
Mileage: 105,000
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE INSTRUMENT PANEL INDICATORS ILLUMINATED. ALSO, WHILE DRIVING UPHILL, THE VEHICLE STALLED AND WAS ABLE TO RESTART. THE VEHICLE WAS TOWED TO BRUNSWICK VOLKSWAGEN (1420 INDUSTRIAL PKWY S, BRUNSWICK, OH 44212, (855) 646-8229) WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000. *DT THE CONSUMER STATED THE TIPM WAS REPLACED IN DECEMBER BUT THE VEHICLE SHUT OFF ONCE AGAIN. *TR
Mileage: 84,000
MY TIPM MODULES OF THE CAR IS CAUSING A LOTS OF PROBLEMS AND THAT HAS AFFECTED MY FUEL PUMP, BATTERY, AND STARTER.I HAVE TO REPLACE A NEW FUEL PUMP,A NEW BATTERY AND A NEW STARTER AND STILL THE SAME PROBLEM IS STILL PERSISTING.
Mileage: 117,545
TIPM TO BE REPLACED. VEHICLE WOULD TIME TO TIME STALL, COMPLETELY STOP WHILE DRIVING IT. AFTER A WHILE THE VEHICLE WOULD NOT EVEN START. ONE WOULD FIRST THINK OF A BATTERY ISSUE, A FUEL PUMP OR A CRANK SENSOR WHEREAS THE ISSUE IS ACTUALLY THE TIPM.
Mileage: 80,000
ENGINE SUDDENLY SHUTS OFF WITHOUT WARNING WHILE DRIVING!!! EXTREMELY DANGEROUS!!!
Mileage: 107,000
TIPM HAS FAILED AGAIN; HARD STARTING, STALLING, UNSAFE. THIS IS THE 2ND TIPM FAILURE WE HAVE HAD SO AM FAMILIAR WITH SYMPTOMS AND RESOLUTION; WHICH IS TO REPLACE ENTIRE BOARD OR DISASSEMBLE AND IDENTIFY AND REPLACE BAD COMPONENT. DOES NHTSA REALLY WANT CONSUMERS TO DO THIS? ULTIMATELY A FAILURE IN DESIGN... NEEDS A RECALL.
Mileage: 77,000
FUEL PUMP RUNS WITHOUT CAR TURNED ON. THE MOPAR TIPM MODULE IN THIS CAR IS A CHRYSLER PART THAT CHRYSLER RECALLED ON 2011 ROUTAN BUT VW DOES NOT HONOR THIS RECALL. THIS IS A SAFETY ISSUE WHICH CAUSES THE FUEL PUMP TO RUN AND DRAIN THE BATTERY DEAD ALONG WITH OTHER SAFETY ISSUES LIKE CAR STOPPING DEAD. THIS CAR CANNOT RUN WITHOUT THIS PART AND THIS RECALL MUST BE HONORED BY VW. THEY ARE MAKING US PAY FOR A NEW MODULE. THERE ARE THOUSANDS OF THESE ROUTANS WITH THIS PROBLEM AND NO ONE IS LISTENING. OUR CAR WAS IN THE DRIVEWAY AND FUEL PUMP WAS RUNNING WITH CAR TURNED OFF ALL NIGHT. ALSO WHEN HUSBAND DRIVING IT, CAR WOULD SUDDENLY SLOW.
Mileage: 105,000
ISSUES WITH TOTALLY INTEGRATED POWER MODULE (TIPM), THE VAN WILL NOT START. REPLACED THE CAR BATTERY AS THE VW DEALER INSTRUCTED ME (INITIALLY THEY SAID I HAD A DEFECTIVE BATTERY - LESS THAN 1 YEAR OLD - I DISAGREED BUT SINCE THE BATTERY HAD 3-YR FREE REPLACEMENT I HAD IT REPLACED) AND WITHIN A WEEK, STARTED HAVING THE SAME ISSUE AND IT DRAINED THE BRAND NEW BATTERY. I FOUND OUT THAT THIS TIPM IS NOT COVERED BY THE WARRANTY AND EVEN IF YOU PAY FOR THE REPAIR THERE IS NO GUARANTEED IT WILL NOT HAPPEN AGAIN. THE CHARGE IS $1,500.
OUR VAN HAS JUST OVER 40K MILES ON IT, AND LAST WEEK IT WOULDN'T START. WE JUMPED IT AND WENT OUT TO RUN ERRANDS, BUT WE HAD TO GET ANOTHER JUMP FROM A STRANGER TO GET HOME. WE CHARGED THE BATTERY FULLY OVERNIGHT, AND IT STARTED AGAIN FOR A DAY, ONLY TO HAVE THE BATTERY DRAINED AGAIN. WE BOUGHT THIS CAR FOR OUR GROWING FAMILY (TWINS ON THE WAY!) AND I'M READING THE HORROR STORIES ABOUT THIS YEAR AND MODEL STALLING WHILE DRIVING ON THE FREEWAY. THIS IS CLEARLY RELATED TO THE TIPM MODULE THAT EVERYONE ELSE IS HAVING TO REPLACE, AND THIS IS A SAFETY ISSUE FOR OUR FAMILY SO WE ARE HAVING TO FORK OUT $1,200+ TO GET IT REPAIRED WHEN CHRYSLER HAS A MAJOR RECALL RELATED TO THIS SPECIFIC ISSUE (IT'S A CHYSLER PART). THIS SHOULD BE RECALLED FOR 2011 VOLKSWAGEN ROUTANS AS WELL...VOLKSWAGEN NEEDS TO TAKE RESPONSIBILITY AS THIS IS A KNOWN, WIDESPREAD ISSUE.
Mileage: 43,000
VEHICLE FAILS TO START. WHEN THE VEHICLE EVENTUALLY DOES START THE POWER STEERING IS EFFECTED AND APPEARS TO STRUGGLE TO REMAIN ON. ISSUE BEGAN A ON DECEMBER 20, 2017 AND RANDOMLY HAPPENS. I HAVE SEEN SEVERAL POST ON OTHER SIGHTS WITH SAME ISSUE WITH THE IGNITION SWITCH AND TIPM SYSTEM.
VEICLE HAS STALLED WHILE DRIVING ON CITY STREETS AT 40 MILES PER HOUR POSING A DANGER TO MY SELF AND CHILDREN LEAVING ME AND MY CHILDREN PANICKING FROM SUCH INCIDENT, WAS ABLE TO PULL TO THE SIDE BY HANGING TO STEERING WILL, TURNED IT OFF AND ON AGAIN WHEN I TURNED IT ON VEICLE STARTED ACCELERATING BY ITSELF IT WAS GOING CRAZY, TURNED IT OFF AGAIN AND VEICLE STARTED AS NORMAL, TOOK ONLY 3 MILES FOR SAME THING TO HAPPEN AGAIN. ALSO BATTERY GETS DRAINED IF LEFT OFF FOR MORE THAN 4 HOURS.
Mileage: 122,000
REPLACED FUEL PUMP AFTER ISSUES WITH ENGINE REFUSING TO TURN OVER. NEXT DAY AFTER REPAIR THE VEHICLE REFUSED TO START; TOWED TO GARAGE FOR DIAGNOSIS. ONE MECHANIC WAS ABLE TO START IT AND ANOTHER NOT. COMPUTER DIAGNOSIS CAN'T FIND THE ISSUE. I HAVE EXPLORED THE INTERNET REGARDING THIS ISSUE AND FIND MANY COMPLAINTS WITH THE NEED TO REPLACEMTHE TIPM. THIS VAN HAS AN ENGINE BUILT BY CHRYSLER WHICH RECALLED ITS 2011 VANS TO REPLACE THIS DEVICE. PLEASE FORCE VW TO DO THE SAME! THANKFULLY THE VAN WAS IN PARK WHEN IT REFUSED TO START.
Mileage: 62,300
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. WHILE DRIVING 40-50 MPH, THE ENGINE STALLED AND THE BATTERY APPEARED TO HAVE FAILED. THE ENGINE STALLED WHILE DRIVING ON THE HIGHWAY. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT TURNED OFF, RESTARTED THE ENGINE SEVERAL TIMES, AND THE VEHICLE WAS ABLE TO OPERATE NORMALLY. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT ALSO EXPERIENCED THE FAILURE EIGHT MONTHS AGO. THE VEHICLE WAS DRIVEN TO THE DEALER (RUSTY WALLIS, 12635 LYNDON B JOHNSON FWY, GARLAND TX 75041) WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER WAS FAULTY. THE DEALER PAID FOR ANOTHER DIAGNOSTIC TEST AT HENDRICKS VOLKSWAGEN (5010 STATE HWY 121, FRISCO, TX 75034) WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER, TOTALLY INTEGRATED POWER MODULE, TWO CAM SHAFT SENSORS, AND THE TORQUE CONVERTER SOLENOID WERE FAULTY. THE MANUFACTURER WAS CONTACTED AT 1-800-822-8987 AND DID NOT ASSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 80,000.
Mileage: 80,000
THE VAN HAS A CHRYSLER ENGINE AND THE TIPEM PART HAS BEEN RECALLED UNDER THE CHRYSLER HOWEVER VW HAS NOT RECALLED THE PART THIS IS A 1300 FIX
ENGINE AND POWER RELATED STUFF (BRAKES, STEERING) GOES OFF WHILE DRIVING ON HIGHWAY. AFTER A FEW SECONDS ENGINE WILL START, PROBLEM WILL GO AWAY THEN 2-3 DAYS LATER WILL HAPPEN AGAIN. THIS HAS HAPPENED MORE FREQUENT SO CAN NOT DRIVE IT ANYMORE.I
Mileage: 96,000
TIPM MODULE. MY 2011 VW ROUTAN WAS BUILT BY CHRYSLER WITH THE SAME PARTS AS ANY OTHER CHRYSLER CAR AT THAT TIME. CHRYSLER ISSUED A RECALL FOR ALL VEHICLES MADE WITH THIS PARTICULAR PART AS IT IS A LIFE THREATENING ISSUE. MOST IMPORTANTLY THE CAR WILL STOP IN THE MIDDLE OF DRIVING! IMAGINE GOING DOWN THE FREEWAY DOING 70MPH WITH YOUR KIDS IN THE CAR AND THE CAR SHUTS OFF. FORTUNATELY WE WERE ONLY DRIVING IN A PARKING LOT. BECAUSE THE CAR IS BRANDED AS A VW, CHRYSYLER REFUSES TO REPLACE THE RECALLED PART WHICH I WAS QUOTED AT $1300 FROM THE DEALERSHIP AND VW SAYS IT IS A CHRYSLER PART AND ISSUE. THIS THIN GRAY LINE IS COSTING PEOPLE THOUSANDS OF DOLLARS AND POSSIBLY EVEN LIVES.
Mileage: 89,000
RECENTLY THE VAN HAS GIVEN ME TROUBLE UPON STARTUP. THE PROBLEM IS INTERMITTENT. SOMETIMES, IT WOULD START FINE. OTHER TIMES, IT WOULD TAKE MULTIPLE ATTEMPTS TO START THE VEHICLE. OTHER TIMES, THE VEHICLE WOULD START, THEN IMMEDIATELY TURN ITSELF OFF. SOMETIMES, IT WOULD BE LIKE THERE WASN'T ENOUGH CHARGE TO TURN THE STARTER, AND OTHER TIMES, WHEN IT WOULD START THEN DIE, IT FELT LIKE IT WAS RUNNING OUT OF GAS, MY VAN ONLY HAS 42,000 MILES ON IT. AFTER MUCH RESEARCH, I DISCOVERED THAT THE TOTALLY INTEGRATED POWER MODULE IS THE CULPRIT OF THESE ISSUES. SPECIFICALLY, IT IS THE FUEL PUMP RELAY THAT CAN INTERMITTENTLY NOT TURN ON, OR TURN OFF RANDOMLY. IT IS A WELL-KNOWN ISSUE WITH THESE VANS AND ITS DODGE GRAND CARAVAN AND CHRYSLER TOWN N COUNTRY, UPON WHICH THE VW ROUTAN IS BASED. FCA HAS STEPPED UP TO THE PLATE, AND ISSUED A RECALL ON MANY OF ITS VEHICLES FOR FAULTY TIPM'S. VW HAS ISSUED A SERVICE BULLETIN IDENTIFYING THE PROBLEM BUT HAS YET TO RECALL OR FIX THE CARS, INSTEAD THE CONSUMER HAS TO SHELL OUT $300 TO $1500 FOR THE REPAIR OF A KNOWN FAULTY EQUIPMENT. WHY WERE THESE PARTS USED KNOWING THE HISTORY? THERE IS ANOTHER WEBSITE WITH THOUSAND OF SIMILAR COMPLAINTS: HTTP://WWW.ARFC.ORG/COMPLAINTS/2011/VOLKSWAGEN/ROUTAN/FUEL_PROPULSION_SYSTEM/PROBLEM.ASPX
I HAVE 2011 VW VAN WHICH FIRST THE VAN START GIVING HARD TIME TO START. NOW I HAVE NEW BATTERY AND THE BATTERY STILL GOT DRAINED AND I HAVE TO GIVE IT A JUMP EVERY DAY JUST TO START. WHEN I TURN THE VAN OFF I KEEP HEARING THE FUEL PUMP RUNNING AND THAT WHAT DRAIN MY BATTERY
Mileage: 85,000
MY CHILDREN AND I WERE STATIONARY AT A LIGHT WHEN THE VAN STARTED SPUTTERING. WHEN THE LIGHT TURNED GREEN I ACCELERATED. WITHIN 5 MINUTES THE VAN CUT OFF. I HAVE A FULL TANK OF GAS. THIS NOW HAPPENS OFTEN AND I NEVER KNOW WHERE OR WHEN IT WILL CUT OFF. MOST DAYS IT WILL NOT START. I HAVE HAD A VW MECHANIC TAKE A LOOK AND THEY ADVISED ITS THE FUEL PUMP RELAY SAME THAT WAS RECALLED ON THE DODGE AND JEEP VEHICLES. BECAUSE THIS IS THE SAME ONE BUT IN VW BODY
Mileage: 103,000
VAN OCCASIONALLY DOES NOT START. HAVE TO LET IT SIT AND ATTEMPT OVER AND OVER. SEEMS TO BE GETTING WORSE, BUT ALL MAJOR COMPONENTS THAT HELP THE VEHICLE START ARE FINE, I BELIEVE HAS SOMETHING TO DO WITH THE ELECTRICAL SYSTEM. WORRIED IT'S GOING TO LEAVE MY WIFE AND KIDS STRANDED SOMEWHERE. FEELING UPSAFE. HEARD THERE HAS BEEN SOME RECALLS FOR THE CHRYSLER VERSION OF THIS VAN, WHY NOT VW?
Mileage: 100,000
WHILE DRIVING APPROXIMATELY 35 TO 40MPH ON A BUSY ROAD EN ROUTE TO GET ON THE HIGHWAY, MY ROUTAN SHUT OFF. THE ENGINE SHUT OFF, THE STEERING WHEEL LOCKED UP, AND THE CAR CAME TO A STOP. LUCKILY I WAS ABLE TO PULL OFF THE ROAD. I TURNED THE KEY TO THE OFF POSITION AFTER PUTTING THE CAR IN PARK AND THE CAR CRANKED BACK UP SHORTLY AFTER. I DROVE IT SLOWLY HOME APPROXIMATELY 10 MILES. BOTH OF MY YOUNG CHILDREN (10 MONTHS AND 5YEARS) WERE IN THE VEHICLE. AFTER GETTING HOME I BEGAN TO RESEARCH AND FOUND THAT THIS PROBLEM LEAD TO A RECALL OF WIN MODULES FOR 2009 AND 2010 ROUTANS. MY VEHICLE IS NOT COVERED UNDER THE CURRENT RECALL DESPITE HAVING THE SAME ISSUE. I HAVE FOUND THAT NUMEROUS OTHER ROUTAN DRIVERS HAVE HAD THIS SAME ISSUE IN THEIR 2011 VEHICLES. WE CANNOT AFFORD TO HAVE THIS REPAIRED AND I FEAR FOR THE SAFETY OF MY CHILDREN AND OUR FAMILY SHOULD WE DRIVE THIS CAR.
Mileage: 114,000
NO ACCELERATION UP HILLS. CAR CRANKED BUT DIDN'T TURN OVER ENGINE, RANDOMLY. ALMOST STALLED OUT ON THE HIGHWAY DURING STORM BY USING HEADLIGHTS, WIPERS, A/C ALL AT ONCE. I HAD TO TURN OFF HEADLIGHTS, WIPERS AND A/C (THAT KEPT WINDSHIELD FROM FOGGING) IN ORDER TO KEEP FROM STALLING OUT ON THE HIGHWAY WITH THREE KIDS IN THE CAR. WHILE DRIVING IN NEIGHBORHOODS (5 MPH-25 MPH) THE CAR WOULD SPUTTER AND JERK FORWARD. I WAS TOLD THE CARS TROUBLE COULD BE JUST WATER IN THE GAS AND SO WE POURED A SOLUTION THAT WOULD CLEAN THE GAS TANK OF IMPURITIES, IF ONLY IT WAS THAT SIMPLE. WHILE DRIVING ON THE HIGHWAY USING CRUISE CONTROL, THE CRUISE SUDDENLY STOPPED WORKING, CRUISE LIGHT STAYED ON BUT THE CAR JUST PHYSICALLY SLOWED DOWN. OUR FAMILY IS SCARED TO GET INTO OUR VEHICLE FOR SAFETY REASONS AND RIGHT NOW IT'S OUR ONLY MEANS OF TRANSPORTATION. THE TIRE SENSOR ALSO HAS BEEN ON CONSTANTLY AND FIXED 3 TIMES ONLY TO LIGHT UP 20 MINUTES LATER AFTER LEAVING THE VW SERVICE DEPARTMENT. THE SLIDING PASSENGER DOOR WINDOW IS HAVING ELECTRICAL PROBLEMS AND WE ONLY USED IT 5 TIMES FROM 2011-2017. WE PAID TO HAVE THE FUEL PUMP AND THE TIPM SENSOR REPLACED LAST WEEK WHICH COST US APPROX. $1800 AND REPLACED FRONT BRAKE PADS AND ROTORS BECAUSE OUR ROTORS HAD GOUGES IN THEM. WE REPLACED A CAR BATTERY IN 2016, WHILE WE WERE ON VACATION, THE CAR WOULD START AND IT LOCKED THE KEY IN THE IGNITION AND WOULDN'T GIVE IT BACK.
Mileage: 59,000
THE CAR WILL NOT START UP THE ENGINE NO MATTER HOW LONG I CRANK. BATTERY AND STARTER SEEM OK. THE PROBLEM HAS NO WARNING ON THE DASHBOARD WHATSOEVER.
Mileage: 104,000
CAR WILL NOT START, THOUGH THE STARTER IS ENGAGED. SIMILAR PROBLEM IN NEUTRAL OR PARK.
Mileage: 101,000
TIPM NEEDS A RECALL. VAN IS DIFFICULT TO START AND SOMETIMES SHUTS OFF WHILE YOU'RE DRIVING. DEALERSHIP WILL TELL YOU IT'S THE FUEL PUMP AND CHANGE YOU $1100 TO FIX IT ONLY FOR THE PROBLEM TO PERSIST EVEN AFTER THE COSTLY REPAIR HAS BEEN MADE. CHRYSLER HAS RECALLED THE TIPM (THIS IS A CHRYSLER/MOPAR PART) BUT BECAUSE THE TIPM REQUIRES THE VW FIRMWARE, VOLKSWAGEN IS REFUSING TO ISSUE A RECALL. THE FIRST TIME THIS HAPPENED TO ME, VOLKSWAGEN TOOLS ME IT WAS A SOFTWARE UPGRADE BUT NOW THE ISSUE IS HAPPENING AGAIN. I'VE ALMOST CRASHED ON MULTIPLE OCCASIONS BECAUSE THE VAN HAS SHUT OFF WHILE THE VAN WAS IN MOTION. IT IS NOT THE FUEL PUMP.
Mileage: 80,000
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY BEGIN TO JERK AND DECELERATE BEFORE STALLING. THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO GENE LANGAN VW LOCATED IN RASPBERRY, CONNECTICUT WHO DIAGNOSED THAT THE POWER CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 77,700.
Mileage: 77,700
BATTERY BLEW UP
Mileage: 61,000
CAR WON'T START. LOW CHARGE, LIGHTS NOT WORKING, HORN NOT WORKING, OVER HEATING. FIRST IT HAPPANED WHILE PARKED AND THEN WHILE DRIVING.
Mileage: 79,000
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE IGNITION WAS TURNED. THE CONTACT HAD TO TURN THE IGNITION KEY SEVERAL TIMES IN ORDER FOR THE VEHICLE TO START. THE CONTACT TOOK THE VEHICLE TO THE DEALER (OURISMAN VOLKSWAGEN MAZDA IN ROCKVILLE, MD), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE CONTACT RETURNED THE VEHICLE TO THE DEALER BUT THE CAUSE OF THE FAILURE COULD NOT BE IDENTIFIED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: 170810911. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 08/22/17*LJ *TR
Mileage: 65,000
ENGINE HARD STARTED FOR A COUPLE OF WEEKS, THEN IT DIED WHILE MY WIFE WAS DRIVING IN OUR NEIGHBORHOOD. MECHANIC SAID IT WAS AN ISSUE WITH THE FUEL PUMP RELAY AND RIGGED A BYPASS IN THE FUSE BOX. ALL SEEMED TO BE WORKING OK, BUT THEN THE CAR DIED AGAIN ABOUT MONTHS LATER. NEXT TIME WE STARTED IT, THE DASH LIT UP WITH ALL KINDS OF WARNING LIGHTS, THE RADIO POWER WENT OUT, AND THE A/C WAS NOT WORKING. WE'LL SEE IF IT IS THE SAME ISSUE OR ANOTHER. THE FUEL PUMP RELAY IN THE TIPM, ACCORDING TO ACCOUNT ON INTERNET FORUMS, IS A FAULTY PART AND HAS BEEN RECALLED IN OTHER DODGE/CHRYSLER VEHICLES, BUT NOT THE VW ROUTAN (WHICH IS A CARAVAN/TOWN & COUNTRY CLONE FOR THE MOST PART). THERE ARE MANY COMPLAINTS OF THIS PART BEING DEFECTIVE AND PEOPLE LOSING POWER WHILE DRIVING AND IT IS A HUGE SAFETY CONCERN.
Mileage: 59,000
THE VAN WAS MY MOTHERS WHICH SHE PASSED AWAY ABOUT YEAR AGO. I INHERITED THE VAN I DRIVE IT FOR COUPLE MONTHS WHEN I NOTICED THAT SOMETIMES WHEN I WOULD TRY TO START IT THAT IT WOULDN'T START. IT WOULD ONLY MAKE A CLICKING NOISE. I WOULD TURN KEY OFF & TRY IT AGAIN IT WOULD START. THEN IN MONTH OR SO I NOTICED THAT WHEN I WOULD BE DRIVING 55-70 MPH THAT IT WOULD LIKE STALL. IT WOULDN'T SHIFT DOWN OR ACCELERATE. I WOULD HAVE TO PULL OVER & RESTART IT. IT BEGAN DOING THAT QUITE OFTEN UNTIL ONE NIGHT I WAS DRIVING DOWN THE ROAD & WENT TO TURN IN SOMEWHERE WHEN IT DIED & WOULDN'T START BACK. MY HUSBAND HAD TO COME PULL ME HOME. WE HAVE RESEARCHED WHAT IT WAS DOING & A LOT OF PEOPLE HAS HAD THIS HAPPEN TO THEM. THEY CLAIM IT'S A $1200 TPIM BOARD. THE VW ROUTAN IS CHRYSLER MADE UNDER THE HOOD. CHRYSLER IS AWARE OF THIS DANGEROUS PROBLEM & HAS ALREADY ISSUED A RECALL BUT VW SAID THEY WASN'T GOING TO RECALL IT. THEY ARE AWARE OF IT TOO. I FEEL AS IF SOMEONE IS GOING TO GET HURT IF THIS ISN'T ADDRESSED BECAUSE A LOT OF PEOPLE HAVE SAID THAT THEY WOULD BE DRIVING DOWN ROAD AT 70MPH & IT JUST DIES WHICH MEAN THAT THEY DON'T HAVE ANY POWER STEERING. PLEASE DO SOMETHING BEFORE SOMEONE GETS HURT. I HAVE KIDS & I WOULD'VE HATED FOR US TO BE ON THE INTERSTATE WHEN THAT HAPPENED. LUCKILY I WAS IN TOWN & NO KIDS WAS WITH ME. THANK YOU!!
Mileage: 115,000
THE VEHICLE IS DIFFICULT TO START AND STOPS RUNNING ABOUT 10 SECONDS. THE VEHICLE WAS STATIONARY. I HAVE READ ON THE INTERNET THAT THE SAME MAKE/MODEL VEHICLE QUIT RUNNING WHILE DRIVING. THIS IS A SEVERE SAFETY ISSUE.
Mileage: 42,000
I HAVE A VOLKSWAGEN ROUTAN 2011 BUILT BY CHRYSLER IN A CANADA FACTORY. THIS VEHICLE IS SHUTTING OFF WHEN DRIVE ON THE FREEWAY. THE GEARS AND SREERING LOCKS UP WHILE DRIVING. THE VEHICLE ALSO HAS ELECTRICAL ISSUES THE LIGHTS TURN ON AND OFF EVEN WHEN THE CAR IS OFF. AFTER PURCHASING A NEW BATTERY AND ALTERNATOR THE CAR IN THE MORNING WILL NOT START. THE BATTERY IS DEAD AND DRAINED. WITH NOTHING ON IT INTERMITTENTLY HAS A DEAD BATTERY AND SHUTS OF AFTER STARTING THE CAR. WHEN I CALL THE VOLKSWAGEN DEALER IN STOCKTON CA TO EXPLAIN THE SERVICE GUY HUNG UP ON MY HUSBAND AND I AND STATED IT'S NOT A RECALL. WE EXPLAIN THAT THOUSANDS ARE HAVING THE SAME ISSUE AND IT'S RECORDED AND ALL OVER YOU TUBE. WE ARE HAVING THE SAME IGNITION SWITCH ISSUES OR POSSIBLE TIPM ISSUES.
Mileage: 100,000
VEHICLE TIPM IS FAULTY, MAKES THE CAR HARD TO TURN ON AND IN OTHER CASES STALL WHEN STOPPED AT LIGHTS OR STOP SIGNS
Mileage: 98,000
INTEGRATED BODY CONTROL/ECU:TIPM MODULE MALFUNCTION.
Mileage: 45,126
TIPM GOING OUT. CAR STALLS, WON'T START, TIRE PRESSURE LIGHTS COME ON AND OFF, CHECK ENGINE LIGHT ON WITH NOTHING WRONG, TOTAL SYSTEM SHUT DOWN COMING. THIS IS AN ONGOING PROBLEM THAT WILL ONLY BE FIXED WHEN I REPLACE THE TIPM FOR $1500.
Mileage: 9,000
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Mileage: 69,000
I HAVE BEEN STRUGGLING WITH STARTING MY VOLKSWAGEN ROUTAN ON THE INITIAL ENGAGEMENT OF THE KEY, THE PROBLEM STARTED WITHIN THE LAST TWO MONTHS. IN THE SAME TIME FRAME, THE VEHICLE WOULD SUDDENLY TURN OFF IN THE MIDDLE OF DRIVING. I HAVE SEEN THAT IN 2009 AND 2010 MODEL THERE WAS A RECALL OF THE IGNITION SWITCH THAT SHOWED SIMILAR ISSUES. MY CAR DOES HAVE 10000 MILES, SO I AM TRYING TO DETERMINE IF IT WAS AN INITIAL FAULTY ITEM OR A PART THAT NEEDS TO BE REPLACED. THE DEALERSHIP REPLACED THE TIPM MODULE, BUT IT DID NOT CORRECT THE ISSUES. I WANT TO SEE IF OTHER 2011 MODELS ARE EXPERIENCING THE SAME ISSUES, AND WHETHER THE 2011 MODELS SHOULD BE EXTENDED TO THE RECALL FOR THE 2009/2010 MODELS. *TR
Mileage: 105,000
TIPM PROBLEMS MY CAR STOPED IN THE MIDDLE OF THE ROAD AND MOST MORNING IT WON'T START.
Mileage: 99,000
TIPM ISSUE THAT CAUSES THE CAR TO STALL WHILE DRIVING, OR THE CAR STARTS THEN DIES. CHRYSLERS VANS HAVE HAD THIS ISSUE AND HAVE BEEN RECALLED, THIS VEHICLE IS BUILT BY CHRYSLER BUT SINCE IT IS MARKETED AS VW IT HASN'T BEEN RECALLED. IT WILL TAKE SOMEBODY TO DIE IN A CAR ACCIDENT CAUSED BY THIS ISSUE BEFORE YOU GUYS DO SOMETHING ABOUT THIS. THIS IS REALLY DANGEROUS BECAUSE IT COULD POTENTIALLY CAUSE AN ACCIDENT. THERE ARE MANY OTHER PEOPLE WITH THE SAME ISSUE THAT HAVEN'T TAKEN THE TIME TO FILL THIS REPORT.
Mileage: 64,000
CAR WOULDN'T START. REPLACED BATTERY. WHEN I PUT KEY INTO IGNITION IT STARTED WITHOUT TURNING KEY. THEN WENT OFF AND WOULD NOT RESTART. NOW THE IGNITION CAN BE MOVED WITHOUT A KEY BUT WILL NOT START. CAR WAS STATIONARY THIS WHOLE TIME.
CAR WOULDN'T TURN ON WHEN KEY WAS PUT IN IGNITION. AFTER SEVERAL ATTEMPTS IT WILL START. DEALERSHIP SAID THERE WAS NO ISSUE BUT THERE IS A KNOWN PROBLEM IN 2009 AND 2010 ROUTANS. WE THEN SHOWED WE COULD REMOVE THE KEY WHEN THE CAR WAS ON, WHICH THE DEALERSHIP DOCUMENTED. DESPITE OUR CAR HAVING THE SAME PROBLEM AS OTHER ROUTANS, VW WOULD NOT INCLUDE US IN THE RECALL. THEY SAID THEY WOULD WAIT UNTIL THERE IS A BIGGER ISSUE. THIS IS REALLY SCARY AS OUR CAR IS UNSAFE, THE DEALERSHIP DOCUMENTED IT, BUT VW WILL NOT MAKE ANY EFFORTS TO ENSURE MY FAMILY IS SAFE. *TR
Mileage: 64,000
MY CAR JUST SHUTS OFF WHILE I'M DRIVING OR WON'T STAR AT ALL. THEN WHEN I TURN IT OFF, SOMETHING CONTINUES TO RUN, COMPLETELY DRAINING THE BATTERY. I HAVE TO DISCONNECT MY BATTERY EVERYTIME I PARK THE VEHICLE. IT'S COMPLETELY UNSAFE TO DRIVE AND I'VE DUMPED OVER $4200 ON THIS VAN AND I'VE OWNED IT 14 MOS. WORST PURCHASE I'VE EVER MADE. *TR
THE VAN HESITATES TO START. IT HAS TURNED OFF BY ITSELF WHILE DRIVING. THE BLINKERS (RIGHT AND LEFT) SOMETIMES WORK. THE HAZARD LIGHTS SOMETIMES WORK. THE AC COMES ON AND THEN COMES OFF. WE ARE THE ORIGINAL OWNERS AND HAVE KEPT UP WITH MAINTENANCE ON THE VAN. WE TOOK THE VAN INTO VOLKSWAGEN DEALER SERVICE AND WERE TOLD THAT THE 2011 MODEL WAS PLAGUED WITH ELECTRICAL PROBLEMS. WE WERE TOLD THIS TIME OUR TIPM NEEDS TO BE REPLACED. ALL OF THE PROBLEMS WE ARE EXPERIENCING ARE RELATED TO A PROBLEM CHRYSLER (WHO MADE THE VAN) ADMITTED TO. VOLKSWAGEN WILL NOT REPLACE THE PART. THE TIPM IS KNOWN FOR NOT GETTING FUEL TO THE ENGINE WHICH CAN STOP THE VAN. THIS HAS HAPPENED TO US TWICE. *TR
Mileage: 67,566
MY COMPLAINT IS A THAT MY VEHICLE STARTED OUT GIVING ME PROBLEMS GETTING STARTED THEN GOT TO THE POINT THE ENGINE WOULD JUST STOP WHILE DRIVING AND WOULD NOT ALLOW ME TO PRESS THE BREAK TO STOP THE VEHICLE. I FOUND THAT CHRYSLER HAD RECALLED THE TIPM IN THEIR VEHICLES AND VW ROUTANS (MADE BY THE CHRYSLER GROUP) WERE JUST NO LONGER MADE AND PUSHED UNDER THE RUG...THIS IS MY PRIMARY MODE OF TRANSPORTATION AND I AM A SINGLE MOTHER OF FIVE MINOR CHILDREN...I DON'T HAVE $1300 TO INVEST IN THE REPAIR AND I REPORTED THE ISSUE TO VW AND TO NO AVAIL. I'M AFRAID FOR MINE AND MY CHILDREN'S LIVES...THE NEXT TIME WE MAY NOT BE SO LUCKY....I AM IN HOPES THAT THIS REACHES SOMEONE THAT CAN HELP. MY CHILDREN AND I WERE IN THE VEHICLE AND IN A RURAL AREA ON A STRAIGHT-AWAY WHEN THE ENGINE SHUT OFF (WITHOUT WARNING) AND I COULD NOT ENGAGE THE BRAKES. I WAS ALWAYS ADVISED THAT VW VEHICLES WERE THE WAY TO GO BECAUSE VW STOOD BEHIND THEIR BRAND...BUT I FIND THAT NOW THAT MY FAMILY IS IN THIS SITUATION THEY CAN CARE LESS. I DID REPORT THE ISSUE TO THEM AND WAS TOLD THEY WOULD NOT STAND BEHIND THE VEHICLE. *TR
Mileage: 85,000
RECENTLY THE VAN HAS GIVEN ME TROUBLE UPON STARTUP. THE PROBLEM IS INTERMITTENT. SOMETIMES, IT WOULD START FINE. OTHER TIMES, IT WOULD TAKE MULTIPLE ATTEMPTS TO START THE VEHICLE. OTHER TIMES, THE VEHICLE WOULD START, THEN IMMEDIATELY TURN ITSELF OFF. SOMETIMES, IT WOULD BE LIKE THERE WASN'T ENOUGH CHARGE TO TURN THE STARTER, AND OTHER TIMES, WHEN IT WOULD START THEN DIE, IT FELT LIKE IT WAS RUNNING OUT OF GAS. AFTER MUCH RESEARCH, I DISCOVERED THAT THE TOTALLY INTEGRATED POWER MODULE IS THE CULPRIT OF THESE ISSUES. SPECIFICALLY, IT IS THE FUEL PUMP RELAY THAT CAN INTERMITTENTLY NOT TURN ON, OR TURN OFF RANDOMLY. IT IS A WELL-KNOWN ISSUE WITH THESE VANS AND ITS DODGE GRAND CARAVAN AND CHRYSLER TOWN N COUNTRY COUSINS, UPON WHICH THE VW ROUTAN IS BASED. FCA HAS STEPPED UP TO THE PLATE, AND ISSUED A RECALL ON MANY OF ITS VEHICLES FOR FAULTY TIPM'S, BUT VW SEEMS TO WANT TO FORGET THAT ITS CUSTOMERS CHOSE THEIR VERSION OVER THE OTHERS. IT'S A SHAME, BECAUSE I LIKE VW. MY FAMILY DROVE ONLY VW'S DURING MY YOUTH, AND THAT PLAYED INTO MY DECISION TO GET THE ROUTAN. IT LOOKS LIKE I WON'T BE PURCHASING A VW PRODUCT IN THE FUTURE. THIS DOESN'T EVEN MENTION THE OTHER BIG ISSUE THAT CERTAIN YEAR ROUTANS/GRAND CARAVAN/T&C'S CAN HAVE, WHICH IS A COMPLETE FAILURE OF THE FRONT CYLINDER HEAD. AGAIN, IN THIS CASE, CHRYSLER ISSUED AN EXTENDED WARRANTY ON THAT PARTICULAR PART, BUT VW MADE NO EFFORT TO EXTEND ITS WARRANTY ON THOSE PARTS. I HAVE CALLED MULTIPLE VW SERVICE SHOPS IN THE GREATER DC AREA, AND NONE OF THEM HAVE HEARD OF A WARRANTY EXTENSION ON THE CYLINDER HEADS. IF VW HAS ISSUED AN EXTENSION, THEN THEY HAVEN'T DONE A VERY GOOD JOB OF INFORMING DEALER SERVICE SHOPS, OR NOTIFYING THEIR CUSTOMERS. IT'S A HUGE DISAPPOINTMENT. GET YOUR ACT TOGETHER VW OF AMERICA. FOR THOSE WITH TIPM ISSUES, THERE IS A $40 TEMPORARY WORKAROUND FOR SALE AT WWW.VERTICALVISIONS.COM
Mileage: 85,000
2011 VW ROUTON WOULDN'T START, HARD CRANKS OVER SEVERAL DAYS. THE ENGINE WOULD FINALLY START AFTER MULTIPLE ATTEMPTS, BUT IMMEDIATELY SHUTS OFF THE POWER. TOOK IT TO VW DEALER, PERFORMED A COMPLETE DIAGNOSTIC TEST AND WAS REPORTED THAT TIPM BOARD NEEDS TO BE REPLACED AT A COST OF $1300 PLUS. A QUICK GOOGLE SEARCH REVEALED THAT VW TIPM IS A WELL KNOWN PROBLEM - BUT NOT ADDRESSED YET. VERY DISAPPOINTING.
Mileage: 61,000
CAR WONT START, ONLY SOMETIMES. JUST TURNS OVER REPEATEDLY, UNTIL YOU TURN THE KEY OFF. SOMETIMES NOTHING HAPPENS. SOMETIMES IT STARTS NORMALLY. ONCE IT STALLED. USUALLY THIS HAPPENS ON THE FIRST START, BUT SOMETIMES IT DOESN'T MATTER.
Mileage: 52,000
CAR WOULDN'T START, HARD CRANKS OVER SEVERAL DAYS. THE ENGINE WOULD FINALLY START AFTER MULTIPLE ATTEMPTS. OVER THE COURSE OF 5 DAYS IT GOT WORSE AND WORSE. TOOK TO MECHANIC - CODE SAID DODGE CARAVAN R09. MY MECHANIC SAID IT IS A COMMON FUEL PUMP RELAY INSIDE THE TIPM, AND THAT CHRYSLER HAS ISSUED A RECALL, BUT VW HASN'T. TOOK IT TO VW DEALER, PERFORMED AND CHARGED ME A COMPLETE DIAGNOSTIC TEST - TO TELL ME THE SAME THING. CALLED VW CORPORATE - SAID THEY WERE AWARE OF THE ISSUE, BUT IT IS NOT A CHRYSLER AND IT IS A VW REBAGGED CAR, AND THAT I AM RESPONSIBLE FOR A $1300 FIX. FURTHER ISSUES, IS THAT THE PART NOT READILY AVAILABLE, AND MY FAMILY OF 5 IS OUT OF TRANSPORTATION FOR 5 DAYS. OUR 2011 VW HAS ONLY 61,000 AND THIS IS NOT THE FIRST ISSUE. UPON RESEARCHING IT ON THE INTERNET, I AM NOT THE ONLY ONE WITH THIS PROBLEM. IT IS A SHAME THAT VW, WON'T STAND BEHIND THEIR PRODUCT AND OWN UP TO THE FACT THEY HAVE AN SERIOUS ISSUE.
Mileage: 61,000
IN JULY 2016 OUR 2011 ROUTAN WOULD NOT START UP IMMEDIATELY. WOULD SOMETIMES FIRE UP IN NEUTRAL AND SOMETIMES AFTER SEVERAL TRYS IT WOULD START UP IN PARK. AFTER SEVERAL DAYS WE TOOK THE BATTERY IN TO HAVE IT CHECKED (AFTER REPLACING IT AND THE ALTERNATOR ABOUT 6 MONTHS AGO). OUR BATTERY WAS TOTALLY DEAD. BOUGHT NEW EXPENSIVE BATTERY WHICH FAILED AGAIN AFTER A FEW DAYS. TOOK CAR TO REPAIR SHOP AND THEY SAID NO CODES CAME UP AND STARTER, BATTERY ALTERNATOR WERE ALL FINE. DECIDED TO UNHOOK BATTERY WHEN WE WEREN'T USING CAR BECAUSE SOMETHING OBVIOUSLY IS DRAINING IT. THAT SEEMED TO WORK BUT LAST WEEK WHILE ON THE INTERSTATE THE VAN SUDDENLY CUT OFF COMPLETELY WHEN SLOWING DOWN FOR EXIT RAMP. MANAGED TO PULL VAN TO SIDE AND NOT GET HIT BY CARS BEHIND US WITHOUT POWER STEERING. VERY SCARY. AFTER SEVERAL ATTEMPTS WE GOT IT STARTED AGAIN. HOWEVER, THIS MORNING IT WOULDN'T START AT ALL. IN READING COMPLAINTS I'VE FOUND THAT DODGE CARAVANS AND OTHER MODELS HAVE THE EXACT SAME PROBLEM. THE VW ROUTAN WAS MANUFACTURED BY DODGE AND THE SAME YEAR OF 2011 IS UNDER INVESTIGATION FOR FAILED TIPM BOARDS. VAN IS 5 YEARS OLD. OUR DAUGHTER WAS IN THE BACK OF THE VAN WHEN THIS HAPPENED. ALL POWER WAS LOST. HAS A RECALL BEEN ISSUED ON THIS PART YET? 1200 FOR FUEL PUMP AND THEN 1300 PLUS FOR THE TIPM BOARD. ARE YOU KIDDING ME! SO DISAPPOINTED IN VW. SO MANY PROBLEMS. VERY FRUSTRATED CUSTOMER!! WE COULD HAVE BEEN KILLED! FAMILY OF 4 WITH 1 VEHICLE AND IT'S NOT WORKING AND ONLY 5 YEARS OLD. CURRENTLY RELYING ON FRIENDS FOR TRANSPORTATION.
Mileage: 80,000
TIPM PROBLEM - WELL KNOWN BUT NOT ADDRESSED. SOME CHRYSLER VEHICLES HAVE A RECALL ON THE TIPM. THE ROUTAN SHOULD AS WELL GIVEN THAT IT IS BASED ON THE CHRYSLER BRAND. IT IS OUTRAGEOUS THAT I HAVE TO PAY FOR THIS REPAIR. TO ADD INSULT TO INJURY I HAVE BEEN TOLD THAT IT COULD TAKE UP TO 6 DAYS TO GET THE PART IN-HOUSE. WE ARE BOTH WORKING PARENTS WITH 3 CHILDREN SO THIS MAKES OUR DAY TO DAY EXTREMELY DIFFICULT. SOME ADDITIONAL REFERENCES: HTTP://WWW.CARCOMPLAINTS.COM/VOLKSWAGEN/ROUTAN/2011/ELECTRICAL/ELECTRICAL_SYSTEM.SHTML HTTP://WWW.CARCOMPLAINTS.COM/VOLKSWAGEN/ROUTAN/2011/ELECTRICAL/FUEL_PUMP_WILL_NOT_TURN_OFF_TIPM_PROBLEM.SHTML HTTP://WWW.CARCOMPLAINTS.COM/VOLKSWAGEN/ROUTAN/2011/ENGINE/DIFFICULTY_STARTING.SHTML HTTP://WWW.CARCOMPLAINTS.COM/VOLKSWAGEN/ROUTAN/2011/ELECTRICAL/TURNS_OVER_WONT_START.SHTML HTTP://WWW.CARCOMPLAINTS.COM/CHRYSLER/TOWN_COUNTRY/2011/ELECTRICAL/TIPM_FAILURE_WOULD_NOT_START.SHTML
Mileage: 70,000
PROBLEM STARTED ABOUT 4 WEEKS AGO WITH CAR NOT STARTING. WOULD TURN OVER BUT NEVER CRANK UP/START. LOCAL VW DEALER SAID ISSUE WAS FUEL PUMP AND REPLACED. SYMPTOMS CONTINUED WITH LONGER THAN NORMAL CRANKING BEFORE STARTING. SOMETIMES VEHICLE ACTS LIKE THE BATTERY IS DEAD AND WILL "CLICK" UNTIL AFTER MULTIPLE ATTEMPTS IT WILL FINALLY TURN OVER AND START. CERTAIN TIMES AFTER HAVING VEHICLE IN REVERSE AND PLACING INTO DRIVE IT JUST DIES, HAVE TO PLACE IN PARK AND RESTART. WHILE SLOWING FOR A TRAFFIC LIGHT, VEHICLE HAS HESITATED AS IF TO DIE, BUT THANKFULLY IT HAS CONTINUED. WHILE SLOWING FOR A STOP, TRANSMISSION MISS SHIFTED INTO 1ST AND MADE A LOUD BANG. SINCE THEN AT SLOW SPEEDS IF YOU LIFTING OFF THE GAS THE TRANSMISSION MAKES LOUD NOISES. ALL OF THESE ISSUES HAVE HAPPENED IN THE LAST 4 WEEKS. IT HAS BEEN TO THE DEALERSHIP 2 TWICE AND I AM AWAITING CONTACT VIA THE DEALERSHIP FOR A 3 VISIT IN 4 WEEKS. SINCE ORIGINAL PURCHASE, I HAVE INSTALLED 3 BATTERIES IN THIS VEHICLE. WE HAVE LOST ALL CONFIDENCE IN THIS VEHICLE, AND FIND OURSELVES HOPING NOTHING SERIOUS HAPPENS IF IT DIES WHILE TRAVELING. THIS INTERMITTENT ELECTRICAL ISSUE WHILE TRAVELING AT SPEED IS A CONCERNING SAFETY ISSUE.
Mileage: 74,000
THE VEHICLE IS A REBADGED DODGE CARAVAN/CHRYSLER TOWN & COUNTRY. THE VEHICLE'S COMPUTER, THE TIPM, HAS DEFECTS WHERE COMPONENTS BECOME UNSOLDERED FROM THE BOARD CREATING PROBLEMS SUCH AS FUEL PUMP RUNNING EVEN WITHOUT THE IGNITION BEING ON, TO WINDOWS ROLLING DOWN ON THEIR OWN, ETC. CHRYSLER HAS RECALLED SOME VEHICLES BUT NOT THIS ONE.
Mileage: 20,000
WAS DRIVING CAR AROUND 55 MPH WHEN THE CAR JUST TURNED OFF AND LOST ALL POWER STEERING AND BRAKES, ENGINE JUST CUT OFF WITHOUT WARNING. I WAS ABLE TO PULL THE CAR OVER TO THE SIDE OF THE ROAD AND RESTART THE CAR. THE CAR WAS TAKEN TO A SERVICE STATION AND NO CODES WERE FOUND TO WHY THE CAR JUST STOP WORKING.
Mileage: 71,000
WHILE DRIVING ALL OF MY GAUGES BEGAN TO SPORADICALLY MOVE UP AND DOWN AND ALL OF THE INSTRUMENT WARNING LIGHTS CAME ON. THE ENGINE SURGED SEVERAL TIMES AS WELL. THE AIR CONDITIONER ALSO BEGAN TO BLOW HOT AIR. LATER, WHEN RESTARTING THE VEHICLE IT WOULD NOT START THE FIRST FEW TIMES ATTEMPTED. THE ENGINE WOULD NOT TURN OVER OR ANYTHING. ALL OF THE ABOVE EVENTS KEEP CONTINUALLY AND RANDOMLY RECURRING.
Mileage: 85,000
CLASSIC CHRYSLER FAILING TIPM SYMPTOMS. THE VW ROUTAN IS MADE ON A CHRYSLER CHASSIS WITH A CHRYSLER ENGINE TO INCLUDE THE TIPM WHEN TRYING TO START,IT WILL TURN OVER BUT DOES NOT APPEAR TO GET FUEL BUT WILL USUALLY START AFTER 3-4 TRIES. ENGINE RANDOMLY STALLS AND DIES WHEN DRIVING. THIS HAS HAPPENED ON THE HIGHWAY AND AT SLOWER SPEEDS (VERY SCARY ON THE HIGHWAY!) AFTER DOING ON-LINE SEARCH FOR "VW ROUTAN WONT START", HUNDREDS OF ARTICLES CAME UP REFERENCING THE BAD TIPM BUT NO RECALLS AT THIS TIME. PLEASE HELP!
Mileage: 47,000
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Mileage: 60,000
VAN HAS BEEN HAVING HARD TIME STARTING WHEN COLD BATTERY 3 MONTHS OLD. VEHICLE HAS SHUT OFF WHILE DRIVING ALSO. TOOK TO DEALER THEY STATED BATTERY IS WORN OUT. GOT NEW BATTERY AND THEY RAN DIAGNOSTIC CAME BACK FUEL PUMP NOT SHUTTING OFF WHEN VEHICLE IS OFF DRAWING LARGE LOAD FROM BATTERY. THEY STATED THE TIPM IS BAD WHICH IS 1400 DOLLARS. THIS IS A REOCCURRING PROBLEM ON THESE VEHICLES WHICH ARE ALSO BRANDED AS CHRYSLER TOWN AND COUNTRY THEY NEED TO DO A RECALL.
Mileage: 70,000
I OWN A 2011 VOLKSWAGEN ROUTAN. I BOUGHT IT IN AUGUST OF 2014 WITH 50,000 MILES. IN NOVEMBER 2015, THE VEHICLE STARTED HAVING ISSUES. EVERY ONCE IN A WHILE WHEN STARTING THE VEHICLE THE ENGINE WOULD CRANK BUT NOT START. THEN WOULD START RIGHT UP THE SECOND TRY. THIS PROBLEM GOT WORSE WITHIN A SHORT AMOUNT OF TIME. IT TOOK SEVERAL TRIES TO START. I TOOK IT IN TO MY LOCAL VW DEALERSHIP WHERE THEY DIAGNOSED IT TO BE A TIMP FAILURE. I GOT THE VEHICLE REPAIRED COSTING ME $1028.17. IT HAD 69,000 MILES AT THE TIME OF REPAIR. AFTER DOING RESEARCH ON THIS ISSUE I HAVE FOUND THERE TO BE SEVERAL OTHER COMPLAINTS WITH THE SAME ISSUE. THIS NEEDS TO BE A RECALL!!!! SINCE THIS IS THE SAME VEHICLE AS THE CHRYSLER TOWN AND COUNTRY THAT HAPPENS TO HAVE THE SAME PROBLEM AND HAS A RECALL FOR THE TIMP MODULE. ALSO THE BRAKES SUCK! MY HUSBAND REPLACED THEM SHORTLY AFTER WE GOT THE VEHICLE AND NEED REPLACING AGAIN.
Mileage: 69,000
THE VAN WILL SHUT OFF WITHOUT WARNING. THIS MOST RECENT TIME I WAS DRIVING AT ABOUT 63 MPH WITH CRUISE CONTROL ON. I NOTICE THE VAN SHAKE, THE CRUISE CONTROL DISENGAGED AND THE VEHICLE SLOWED TO A STOP. THE SAME THING HAPPEND ABOUT 1 YEAR AGO. VW CHANGED OUT SOME PARTS AND SAID IT WAS FIXED. JUDGING FROM THE THREADS I'M READING IT'S A PREVALENT PROBLEM THAT THEY HAVE NOT PROPERLY ADDRESSED. THE VAN IS AT THE DEALER THIS MORNING...I'M WAITING FOR DIAGNOSTICS RESULTS
Mileage: 50,000
INTERMITTENT STARTS AN STOPS TURN KEY WON`T START SOMETIMES TROUBLE STARTED IN 2012 TOOK IT TO SHOP DIDN`T ACT UP FOR THEM SAID NOTHING WAS WRONG SO I SORT OF LIVED WITH IT IT ALWAYS STARTED AFTER A FEW TRIES BUT LATLEY IT START TURNING OFF WHILE IM DRIVING WENT TO DEALER TOLD ME THEY NEVER HEARD OF SUCH A THING HAPPENING I TCAME HOME AN GOOGLED IT THERE WERE 2 RECALLS FOR THAT REASON FOR 2009 AN2010 VANS I BELIEVE THEY OUT RIGHT LIED TO ME APPARENTLY THE FIRST QUICK FIX RECALL GOT PUT IN MY VAN PLEASE HELP ME I`VE HAD 2 CLOSE CALLS ON THE HIGHWAY WHEN IT DIED WHILE MERGING ON TO A HIGHWAY IT`S THE ONLY VAN I GOT AN NEED IT FOR WORK I LIVE PAYCHECK TO PAYCHECK I EMAILED VOLKSWAGEN AN GOT NO RESPONSE THERE TO BUSY WITH THERE DEISEL RECALL TO BOTHER WITH ME THE PHONE WAIT WAS OVER AN HOUR SO I HUNG UP I SURE MY VAN IS NOT TO ONLY ONE WITH ISSUE MY WIFE`S HAIR GIRL TRADED HER VAN OFF BECAUSE THEY WOULDN`T FIX IT THIS A DANGEROUS ISSUE
Mileage: 20,000
I PURCHASED THIS VAN IN 2012 WITH 10,000 MILES. IN DECEMBER 2015 WITH APPROXIMATELY 75,000 MILES, THE FUEL PUMP WILL NOT ACTIVATE AND/OR WILL STAY ON ONCE VAN IS TURNED OFF. THE ENGINE HAS BEGUN TO STUTTER WHILE TRAVELING. IF THE FUEL PUMP RELAY IS BYPASSED, THE PROBLEM IS RESOLVED. I WAS INSTRUCTED BY DEALER SERVICE CENTER ONCE THE PROBLEM IS DIAGNOSED AND IT IS THE FUEL PUMP RELAY, THE ONLY REPAIR WOULD BE TO REPLACE THE TIPM.
Mileage: 75,000
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT BEGAN STALLING WHILE DRIVING APPROXIMATELY 55 MPH. WHEN THE FAILURE OCCURRED, ALL THE VEHICLE'S WARNING INDICATORS FLASHED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Mileage: 55,000
I OWN A 2011 VOLKSWAGEN ROUTAN. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE VEHICLE DID NOT START. AFTER SEVERAL ATTEMPTS THE VEHICLE DID START AND WHILE THE CONTACT WAS DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE DID RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS AN ELECTRICAL MALFUNCTION WITH THE IGNITION AND THE IGNITION AND SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE IS APPROXIMATELY 45,000.
Mileage: 44,900
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE VEHICLE DID NOT START. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED. ADDITIONALLY, WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE DID RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS AN ELECTRICAL FAILURE WITH THE IGNITION AS A RESULT THE IGNITION AND THE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.
Mileage: 69,000
THE VAN WOULD NOT START (IT WOULD ONLY CRANK) AFTER TURNING OFF. AFTER MULTIPLE TRIES THE VAN WOULD EVENTUALLY START UP. THIS HAPPENED INTERMITTENTLY. THIS ISSUE EVENTUALLY GOT WORSE AND NOW THE VAN ONLY CRANKS. I HAD TO HAVE THE VAN TOWED TO OUR LOCAL VOLKSWAGEN DEALERSHIP. AFTER DIAGNOSIS, THE DEALERSHIP HAS DETERMINED THAT THE TOTALLY INTEGRATED POWER MODULE HAS FAILED. ACCORDING TO THE DEALER, THIS CAN FAIL AS THE VEHICLE IS IN MOTION AND CAN CAUSE DEADLY RESULTS. THIS IS GOING TO COST $1,300 TO FIX PLUS TAX.
OUR VAN HAS HAD ON AND OFF WEIRD ELECTRICAL THINGS HAPPENING FOR A FEW MONTHS - WIPERS COME ON BY THEMSELVES, AIR TURNS OFF BY ITSELF, LIGHTS, ETC. THEN THE VAN STARTED NOT ALWAYS STARTING. SOMETIMES IT WOULD START, THEN SHUT OFF BY ITSELF SHORTLY AFTER STARTING. IT GOT TO THE POINT WHERE IT WAS NOT EASILY STARTING 2-3 TIMES A DAY. THE WEIRD ELECTRICAL STUFF WOULD HAPPEN WHEN STATIONARY OR IN MOTION. THE STARTING PROBLEM WAS WHILE STATIONARY. SOMETIMES IT DIED WHEN I PUT IT IN GEAR TO MOVE. SOMETIMES WHEN DRIVING, I FELT LIKE THE CAR WAS GIVING ITSELF MORE GAS EVEN THOUGH MY FOOT HAD BEEN TAKEN OFF OF THE PEDAL. TOOK IT TO VW WHEN IT SIMPLY WOULD NOT EASILY OR RELIABLY START ANYMORE. THEY SAID THE TIPM MODULE NEEDED TO BE REPLACED. WE JUST GOT IT REPLACED. COST US $924.77!
Mileage: 68,000
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE ENGINE COMPLETELY SHUT OFF AND ALL THE LIGHTING ON THE INSTRUMENTAL PANEL FAILED. THE DEALER STATED THAT THE TOTALLY INTEGRATED POWER MODULE FAILED AND NEEDED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 66,800.
Mileage: 66,800
MY 2011 VOLKSWAGEN ROUTAN HAS FAILED TO START ON NUMEROUS OCCASIONS. THE ENGINE CRANKS WITH FULL POWER, BUT WILL USUALLY NOT TURN OVER. WHEN IT DOES TURN OVER, IT DOES NOT MAINTAIN IDLE AND SHUTS OFF WITHIN A FEW SECONDS. ELECTRICAL TESTING BY THE MECHANIC IDENTIFIED A FAILURE IN THE FUEL PUMP RELAY PART OF THE TOTALLY INTEGRATED POWER MODULE (TIPM), WHICH NEEDS TO BE REPLACED. ESSENTIALLY IDENTICAL PARTS (TIPM/TIPM7) HAVE BEEN RECALLED ON TOWN AND COUNTRY MODELS BY THE MANUFACTURER, CHRYSLER AUTOMOTIVE.
Mileage: 74,000
ON SEPTEMBER 15TH 2015, I BROUGHT MY 2011 VOLKSWAGEN ROUTAN TO PIONEER AUTOMOTIVE SERVICES IN OAK HARBOR WASHINGTON BECAUSE THE VEHICLE FAILED TO START AFTER SEVERAL INSTANCES. AFTER MANY HOURS OF TROUBLE SHOOTING, I RECEIVED WORD THAT IT WAS THE TOTAL INTEGRATED POWER MODULE (TIPM). THEY COULD ORDER ONE AND INSTALL IT, BUT WOULD HAVE TO BE TOWED TO BURLINGTON WASHINGTON TO THE CLOSEST VOLKSWAGEN DEALERSHIP TO BE PROGRAMMED. THIS PART WILL COST ME $822 WITH ADDITIONAL COSTS FOR INSTALLATION AND PROGRAMMING. AFTER MUCH RESEARCH, I FOUND THERE TO BE RECALLS FOR THIS PART IN CHRYSLER VEHICLES RANGING IN MY YEAR. I OWN A VOLKSWAGEN, BUT IT HAS A CHRYSLER MOTOR IN IT. THIS INDICATES THAT MY VEHICLE SHOULD HAVE BEEN RECALLED FOR THIS POTENTIALLY LIFE THREATENING DEFECT, BUT BECAUSE ITS A VOLKSWAGEN WITH A CHRYSLER MOTOR, THIS WAS THEIR WAY TO AVOID AN EVEN LARGER NUMBER OF RECALLED VEHICLES. THE COST IS DISTURBING, BUT THE THOUGHT OF WHAT FATAL END TO THIS COULD BRING HAS NO PRICE. ALL I SEEK IS FOR CHRYSLER TO OWN UP TO THE FLAW AND REPLACE THIS DEFECT AND TO EXPAND ITS POSSIBLE RECALL NUMBERS TO MAKE SURE ALL VEHICLES THAT THEY PLACED THEIR PRODUCT IN ARE EVALUATED. A TIMELY RESPONSE IS VERY MUCH APPRECIATED. THANK YOU. *TR
Mileage: 55,334
THE BATTERY HAS HAD TO BE REPLACED 3 TIMES IN 1 YEAR. THE FUEL PUMP HAS GONE OUT. THE CAR STALLS - SOMETIMES WHILE DRIVING IT. WON'T START INTERMITTENTLY. AFTER REPLACING THE BATTERY 3 TIMES AND THE FUEL PUMP LAST WEEK - NOW THE DEALER IS SAYING WE NEED TO REPLACE THE TOTAL INTEGRATED POWER MODULE (T.I.P.M.) . LOOKING THIS UP ONLINE THERE ARE A LOT OF PEOPLE WITH THIS SAME ISSUE. THIS SHOULD BE A RECALL ISSUE.
Mileage: 94,000
THE ENGINE WILL CRANK BUT WILL NOT START ON MOST OCCASIONS. WHEN THE ENGINE DOES START IT WILL SHUT OFF AFTER SEVERAL SECONDS. TO GET THE ENGINE TO START AT ALL THE IGNITION HAS TO BE TURN TO THE ON POSITION FOR TWO TO THREE SECONDS AND THEN TURNED TO THE START POSITION. WHEN THE ENGINE DOES REMAIN ON, IT HAS SHUT OFF IN TRAFFIC ON TWO SEPARATE OCCASIONS. I KNOW THAT THIS IS A CHRYSLER MANUFACTURED/VOLKSWAGEN MARKETED VEHICLE. I HAVE READ THAT CHRYSLER HAS RECALLED SEVERAL OF ITS MINIVANS DUE TO THE SAME PROBLEMS AND THAT THE ISSUE IS WITH THE TIPM PART. DOES THIS RECALL EXTEND TO VOLKSWAGEN AS WELL?
Mileage: 71,500
VEHICLE ENGINE WOULD DO THE EXTENDED CRANK, AND NOT TURN OVER, OR WOULD TURN OVER AND DIE INSTANTLY, CHECK ENGINE LIGHT WOULD FLASH 10 TIMES. TOOK VEHICLE TO THE DEALER TO FIND OUT THAT THE TIPM MODULE HAD FAILED, THE REPAIR WAS $1200, AND TOOK A WEEK. CHRYSLER HAD BUILT THE VEHICLE FOR VOLKSWAGEN FROM THEIR TOWN AND COUNTRY LINE, HOWEVER UNLIKE CHRYSLER, VOLKSWAGEN DOESN'T HONOR THE RECALL ALTHOUGH THE PART IS PHYSICALLY THE SAME MOPAR PART ACROSS THE BOARD. VOLKSWAGEN ALSO STATED THEY OFFER NO ASSISTANCE AFTER THE BASE WARRANTY IS GONE AS WELL. ISN'T THERE SOME FEDERAL MANDATE THAT REQUIRES THESE DEVICES TO BE WARRANTED FURTHER THAN THE NORMAL 36,000 MILES? I GUESS IT WILL TAKE SOMEONE GETTING SEVERELY INJURED OR KILLED IN ONE OF THESE VANS FOR VOLKSWAGEN TO OPEN THERE EYES...
Mileage: 60,000
I WAS DRIVING ALONG A HIGHWAY WITH MY WIFE AND CHILDREN WHEN ALL THE POWER IN MY VEHICLE SHUTOFF. I LOST POWER TO THE ENGINE, POWER STEERING, AND POWER BRAKING. I WAS ABLE TO GET THE VEHICLE OVER TO THE SIDE OF THE ROAD WITHOUT INCIDENT. SINCE THEN I HAVE HAD SEVERAL ELECTRICAL ISSUES AND THE VOLKSWAGEN DEALERSHIP HAS ATTRIBUTED IT TO A FAILED TOTALLY INTEGRATED POWER MODULE (TIPM). *TR
Mileage: 61,000
ON 4 OCCASIONS SINCE 3-6-15, WHEN TURNING THE IGNITION SWITCH TO START, NOTHING HAPPENS. AFTER ONE OR TWO TRIES IT WILL START. THE BATTERY IS FAIRLY NEW AND STRONG SO IT IS NOT THE BATTERY. THIS SEEMS TO BE RELATED TO THIS CHRYSLER BUILT PRODUCT WHICH IS UNDER RECALL. I HOPE IT DOES NOT STOP RUNNING GOING DOWN THE ROAD. *TR
Mileage: 39,780
TIPM FAILURE. THIS SHOULD BE A MANDATORY RECALL. SYSTEM LOSES POWER WHILE MOVING. WILL NOT START. BATTERY, ALTERNATOR, STARTER -- ALL TEST NORMAL. A CAR MANUFACTURER CAN NOT KNOWINGLY ALLOW PEOPLE TO OPERATE A VEHICLE THAT COULD RESULT IN A DEVASTATING CRASH. *TR
Mileage: 38,000
TIPM MODULE, SAME AS CHRYSLERS. CAR STOPPED WHILE DRIVING AND HAS AN INTERMITTENT STARTING PROBLEM. *TR
Mileage: 85,000
THIS CAR WAS ACTUALLY MANUFACTURED BY CHRYSLER AND SOLD BY VW. THE INITIAL PROBLEM SEEMED TO BE RELATED TO A FAULTY FUEL PUMP. THE CAR WOULD TRY TO CRANK BUT NOT START. IT ACTUALLY STALLED AS WELL. WE TOOK IT TO A DEALER WHO CONTINUED GUESSING AT THE PROBLEM AND FINALLY REPLACED THE FUEL PUMP. LUCKILY I HAD MECHANICAL BREAKDOWN COVERAGE AND ONLY HAD TO PAY $250 OUT OF POCKET. HOWEVER, AFTER THE "FIX" I'VE HAD THE CAR BACK THREE TIMES FOR THE SAME PROBLEM WITH NO SOLUTION. THIS WEEK, THE FUEL PUMP STARTED RUNNING EVEN WHEN THE CAR IS OFF. I DID A SEARCH AND FOUND OUT ABOUT THE ONGOING TIPM PROBLEM WITH CHRYSLER. THIS SEEMS TO BE THE SAME PROBLEM. I'M TAKING THE CAR BACK TO THE DEALER THIS WEEK TO SEE WHAT THEY CAN DO. INCREDIBLY FRUSTRATED THAT CHRYSLER SELLS THIS CRAP AND TAKES NO RESPONSIBILITY. VW SAYS THEY STOPPED SELLING THESE VANS BECAUSE OF ALL THE PROBLEMS. NOT MY PROBLEM SINCE THEY SOLD THEM TO BEGIN WITH. I JUST WANT SOMEONE TO TAKE RESPONSIBILITY. *TR
Mileage: 64,200
1ST INCIDENT-PARKING CAR IN A STALL, CAR SHUTS OFF BEFORE PARKED. P0111 REPLACE AIR TEMP SENSOR 2ND INCIDENT-EXITING THE FREEWAY ON A SINGLE LANE JUST UNDER 35MPH ENGINE SHUTS OFF, STEERING WHEEL LOCKS RIGHT, APPLY BRAKES LIGHTLY, SHIFT INTO NEUTRAL TO TURN WHEEL TO PULL ON SHOULDER. P0300 AND P0302 CODE. DEALER REPLACE BANK #2 CYLINDER HEAD AND NECESSARY PARTS.(INCIDENT POSTED INFORMATION) 3RD INCIDENT-MERGING ON FREEWAY UP THE HILL, ENGINE BOGS AND SHUTS OFF, WAS ON FAR RIGHT LANE PULLED TO SIDE. DEALER SAYS MISFIRE ON CYLINDER #6 WITH NO DTC CODE, SAYS IGNITION COIL PROBLEM ON #6. *TR
Mileage: 58,300
I STARTED MY 2011 VW ROUTAN THIS MORNING AND AS SOON AS THE TRANSMISSION WAS PLACED IN REVERSE, THE ENGINE QUIT. I HAD ALL ELECTRICAL POWER THROUGHOUT THIS WHOLE ORDEAL. I PLACED THE VEHICLE IN PARK AND STARTED IT AGAIN THOUGH IT WAS HESITANT TO START. IT STARTED AFTER 3 SECONDS AND I ALLOWED IT SIT AND IDLE (DID NOT NOTICE ANYTHING OUT OF THE ORDINARY WHILE IDLING AT SMOOTH RPMS). I PLACED THE TRANSMISSION INTO REVERSE AND THE ENGINE IMMEDIATELY QUIT RUNNING AGAIN. AFTER PLACING THE TRANSMISSION BACK INTO PARK, IN DEPERATION I ATTEMPTED A THIRD TRY TO START THE ENGINE AND ENGAGE THE TRANSMISSION. THIS TIME EVERYTHING WORKED AS NORMAL. AFTER SEEING SO MANY OTHER COMPLAINTS OF VERY SIMILAR INSTANCES OF ENGINE SHUTDOWN, I AM EXTREMELY CONCERNED AS TO THE SAFE OPERATION OF THIS MINIVAN. THE ONLY KEY THAT HAS EVER BEEN ON MY KEY RING (AFTER 2.5 YRS OF OWNERSHIP) IS THE KEY FOR MY ROUTAN; I ALWAYS MAINTAIN A SEPARATE RING FOR HOUSE/OFFICE/ETC. IN THE EVENT THAT THIS OCCURS WHILE DRIVING DOWN THE ROAD, I WILL ENSURE THAT IT GETS FIXED SO THAT I CAN ATTEMPT TO GET AS MUCH RESALE VALUE AS I CAN WHILE PROMPTLY TRADING IN FOR SOMETHING OTHER THAN GM OR VW. *TR
Mileage: 68,000
7/2/14 - AFTER BEING IDLE FOR 1HR THE CAR WOULD NOT START. AFTER SEVERAL REPEAT ATTEMPTS IT DID. IT WOULD CRANK AS NORMAL, NO DASHBOARD WARNING LIGHTS EVER CAME ON. 8/8/14 - AFTER 3HRS OF HIGHWAY DRIVING WE STOPPED TO FILL UP WITH GAS. ECO FUEL NEVER USED THE SAME CRANK ISSUE OCCURRED AS 7/2. 8/9/14 - AFTER 8HRS IDLE TIME THE VAN WOULD NOT START UNTIL REPEATED TRIES. I BROUGHT TO DEALERSHIP, THEY COULD NOT GET THE PROBLEM TO REPEAT AND SUSPECTED THE TPIM MODULE. 8/10/14 - AFTER 8HRS IDLE TIME THE VAN WOULD NOT START. WHEN IT FINALLY DID I DROVE 1/4 MILE FROM THE HOUSE AND THE VAN SHUT DOWN COMPLETELY. LOST ALL POWER STEERING AND NORMAL BRAKING ALMOST RESULTING IN AN ACCIDENT. CALLED DEALER BACK UP AND BROUGHT BACK INTO DEALERSHIP 8/12/14 WITH EXPECTATION TO HAVE $900 TPIM MODULE REPLACED. DIRECTING THE DEALERSHIP TO LEAVE THE CAR OUTSIDE OVERNIGHT, PUSH IT IN AND THEN HOOK UP TO COMPUTERS FOR EVALUATION THEY WERE ABLE TO FIND LOW FUEL PRESSURE READING FROM THE FUEL PUMP UP UNTIL THE IT FINALLY CRANKED OVER AFTER SEVERAL TRIES. AFTER THE INITIAL START THE VAN WOULD READ NORMAL FUEL PUMP PRESSURES WHILE RUNNING, TURNING IT OFF AND TURNING IT BACK ON AGAIN. HOWEVER THIS DOES NOT EXPLAIN WHY IT SHUT DOWN WHILE DRIVING. THE CAR WAS RETURNED AND A NEW FUEL PUMP WAS ORDERED FOR 8/19/14 INSTALL. 8/15 - 8/18/14 - THE VAN SHUT OFF WHILE DRIVING TWICE NOT TO MENTION EVERYTIME IT SAT IDLE IT WOULD HAVE THE SAME START UP ISSUES. 8/19/14 WHEN THE DEALERSHIP RECEIVED THE FUEL PUMP IT WAS THE WRONG ONE. BUT THE MODEL# AND SERIAL# WERE EXACTLY THE SAME! SO AS IT STANDS THEY CAN'T FIX IT UNTIL THEY IDENTIFY THE FUEL PUMP. *TR
Mileage: 60,000
I DRIVE 90 MILES BEFORE I PARKED THE CAR IN MY GARAGE. AFTER A MINUTE OF TURNING OFF THE CAR, I NOTICED BRIGHT SPARKS AND DENSE SMOKE FROM UNDER THE DRIVER'S SEAT. I WAS ABLE TO PUT DOWN THE FIRE AFTER DUMPING A LOT OF WATER UNDER THE SEAT. AT THAT TIME THE POWER SEATS WERE FUNCTIONAL BUT HEATED SEAT WAS NOT. I TRIED TO REPRODUCE THE ISSUE BY STARTING THE CAR AND TURNING IT OFF MULTIPLE TIMES BUT IT DID NOT HAPPEN AGAIN. I LEFT THE CAR OUTSIDE THE GARAGE OVERNIGHT AND TOOK IT TO THE DEALER THE FOLLOWING MORNING, WHERE THE DEALER FOUND THE ELECTRIC WIRING HARNESS BURNT OUT. 1. ISSUE HAPPENED AFTER A MINUTE OF TURNING OFF THE CAR. 2. BRIGHT SPARKS AND FLAMES WITH VERY DENSE CAUSTIC SMELLING SMOKE. *TR
Mileage: 50,000
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE SIDE SLIDING DOORS WOULD OPEN INDEPENDENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE DOOR MOTOR FAILED AND WOULD REQUIRE REPLACING. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE IMMEDIATELY RECURRED. THE MANUFACTURER WAS CONTACTED AND OFFERED AN EXTENDED WARRANTY AND A PERCENTAGE OFF THE PURCHASE OF A NEW VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000. THE CURRENT MILEAGE WAS APPROXIMATELY 36,923. *TR
Mileage: 7,000
I HAVE A FEW CONCERNS ABOUT AN ACCIDENT MY WIFE WAS IN ON 12/06/2012. SHE WAS STRUCK HEAD ON BY ANOTHER DRIVER. SHE HAD THREE CHILDREN IN THE CAR. THEY WERE ON A HIGHWAY AND THEY WERE GOING 55MPH AND THE DRIVER THAT HIT THEM HEAD ON WAS GOING AROUND 20MPH ACCORDING TO THE POLICE REPORT. THERE WAS $10,000 DAMAGE TO THE FRONT OF THE ROUTAN. THE BODY SHOP SAYS THAT THEY HAVE TO REPLACE THE ENTIRE FRONT END. MY CONCERNS ARE THAT THE AIRBAGS NEVER DEPLOYED IN THIS CRASH AND THAT MY WIFE AND CHILDREN COULD HAVE BEEN SPARED SOME EMOTIONAL AND PHYSICAL DISTRESS IF THEY HAD DEPLOYED. MY WIFE AND CHILDREN HAVE EXPRESSED MANY TIMES SINCE THE ACCIDENT THAT THEY DO NOT FEEL SAFE GETTING BACK INTO OR DRIVING THAT SAME VEHICLE AGAIN. MY QUESTIONS ARE: 1. IS THIS SOMETHING THAT HAPPENS FREQUENTLY? 2. IS THIS SOMETHING THAT SHOULD BE REPORTED TO THE NHTSA?3. IS THIS SOMETHING THAT I NEED TO GET A LAWYER TO HANDLE? 4. IS THIS SOMETHING WHERE YOU WANT TO GET THE VEHICLE TO INSPECT IT YOURSELF FOR MALFUNCTIONS? 5. I AM SURE IT IS A COINCIDENT, BUT WE GOT AN EMAIL FROM VW AFTER WE TOLD THEM ALL THIS THAT THEY WERE GOING TO STOP MAKING THE ROUTAN AFTER THE NEXT YEAR. IT IS JUST SUSPICIOUS. IF YOU COULD PLEASE GIVE ME AN EMAIL OR CALL BACK PLEASE LET ME KNOW. THANK YOU FOR YOUR TIME AND EFFORT IN THIS MATTER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 26,000
DRIVING DOWN I70 WEST BOUND GOING 70 MPH IN INDIANA AND ENGINE TURNED OFF LOST POWER EVERY LIGHT ON DASH CAME ON AND THE WAS A BLINKING RED LIGHT IN CENTER OF DASH. SOME HOW I MADE IT OVER TO THE EDGE OF THE ROAD AND PUT IT IN PARK. THE VAN WOULD NOT START. I NOTICED I WAS ON THE WHITE LINE AND WANTED TO MOVE THE VAN OVER MORE, BUT I COULD NOT GET THE VAN INTO NEUTRAL. I COULD FEEL THE EVERY CAR AND TRUCK DRIVE BY. I WAS SCARED FOR MY LIFE. I WAS TRAVELING WITH MY WIFE AND 3 CHILDREN UNDER FIVE ON THE COLDEST DAY OF THE YEAR. I KEPT THINKING A DRUNK DRIVER IS GOING TO CLIP US. WE LUCKY TO HAVE ENTERPRISE PICK UP MY FAMILY AND I GOT TOWED BACK TO THE DEALERSHIP. THE ONLY THING THE DEALER COULD FIND WAS A BLOWN 10 AMP FUSE FOR THE ECM. THEY REPLACED THE FUSE AND DROVE THE VAN FOR 200 MILES AND THE SAID THE VAN DROVE FINE. THEY DON'T KNOW WHAT CAUSED THE FUSE TO BLOW. THE ONLY WAY FOR THEM TO FIND OUT WHAT WAS WRONG WAS TO HAVE IT HAPPEN AGAIN WITH A COMPUTER HOOKED UP. THEY SENT ME ON MY WAS WITH A BOX OF 10 AMP FUSES A WEEK LATER. I WOULD NOT EXPECT THIS FROM A 2011 WITH 30000 MILE. I DON'T FEEL SAFE IN THIS VAN, BUT ITS NOT WORTH ANYTHING ON A TRADE IN. DON'T KNOW WHAT TO DO. *TR
Mileage: 30,852