2022 VOLKSWAGEN TAOS Forward Collision Avoidance Problems

See attached document for complaint.

See attached document for complaint.

I purchased this vehicle new in Jan 2022. I have had multiple issues with sensors needing to be replaced, auto start/stop not working properly, coolant light flashing on and off intermittently Feb 2023 recall - owner manual insert April 2023 recall - software update Oct 2023 check engine light coming on - needed N80 valve Dec 2023 auto start not working - dealer states no fault codes Dec 28, 2023 auto start still not working, pushed for more thorough evaluation - found a P019600 fault (engine oil temp sensor), they had a tech service bulletin for ECM software 2024 - intermittent and sporadic issues with different warning lights July/Aug 2024 coolant light coming on again after cold start after sitting all night -dealer says nothing wrong Aug 2024 - I requested service dept to check head gasket - they did and found it to be leaking. was told part would take 2-3 days to arrive and have about a 3 day repair time. It's been 2 weeks. I have not heard from dealer until parents reached out to the dealership. Parts for head gasket replacement are on backorder with no known ETA (9-2-24)

It is my understanding there have been reports of issues with the rear brakes on the 2022 Volkswagen Taos. Some owners have complained about excessive brake noise, premature wear, and in some cases, problems with the electronic parking brake. These issues have led to concerns about the reliability and safety of the braking system in the Taos. It’s also my understanding Volkswagen has acknowledged some of these problems and has issued technical service bulletins (TSBs) to address complaints. I am experiencing rear brake issues on my 2022 Taos' rear brakes as stated above. I have not been issued a TSB (Technical Service Bulletin) nor has Volkswagon Corporate USA issued any recalls. My car has 18,000 miles and is scheduled to go in for service this Wednesday. When I called my dealership’s service department, the service manager stated he was aware of premature rear brake wear on the 2022 Taos. I find it hard to believe Volkswagon Corporate doesn’t know about this problem however the service manager does. An internet inquiry will prove TSB’s have been issued. One source is ChatGBT among other sources. I fully expect this to be covered under warranty and if it not, I would like to know how I can contact someone directly at the NHTSA if possible.

This vehicle was purchased new 1/2022 and it has had several issues that occurred: - 2/23 driving down the highway trying to accelerate onto the highway I pressed the gas pedal and it wouldn’t accelerate for about 3-4 seconds then the check engine light came on as well as the car losing power - while driving the car the forward collision indicator has activated without at car being around and stops suddenly - if you put the car in reverse sometime the car will not go into drive so your basically waiting for the car to respond - I barely drive my car it has 19k miles I do not feel safe even driving this vehicle at this point. - when you take it to the dealership they say if it can’t be reproduced they can’t fix the issues no matter if I call and state there is a problem. I’ve been a VW owner since 2005 and this vehicle has given me more problems then any VW I’ve ever owned

Lane assist keeps failing sporadically, Dealer unable to duplicate concern. Have pictures of failure messages. Autonomous Emergency braking failed and went off without any notice or problem to create them to go off. Have video of event where ABS goes off for no reason. This is very dangerous situation since brakes going off to stop car that shouldn't be happening. This happened at low speed what would happen if this went off at high rate of speed? Forward collision warning has gone off before for no reason with auditable alert and image on dash, but no braking. VW was able to pull event from car to determine what happened. So this is not a matter that it didnt happen but wasn't duplicated. Plus Video corresponds to event report in car systems. VW's problem is that they don't rely on customer complaints but dealers who don't report issues. If they can't duplicate problem then problem doesn't exist. Unfortunately for VW all incidents were capture with photo's and Video!! This car and all other models should be stopped from being sold. I will contact other federal agencies since it seems to be a known problem that they get away with. Video can be produced if NHTSA wants video.

Lane assist keeps failing sporadically, Dealer unable to duplicate concern. Have pictures of failure messages. Autonomous Emergency braking failed and went off without any notice or problem to create them to go off. Have video of event where ABS goes off for no reason. This is very dangerous situation since brakes going off to stop car that shouldn't be happening. This happened at low speed what would happen if this went off at high rate of speed? Forward collision warning has gone off before for no reason with auditable alert and image on dash, but no braking. VW was able to pull event from car to determine what happened. So this is not a matter that it didnt happen but wasn't duplicated. Plus Video corresponds to event report in car systems. VW's problem is that they don't rely on customer complaints but dealers who don't report issues. If they can't duplicate problem then problem doesn't exist. Unfortunately for VW all incidents were capture with photo's and Video!! This car and all other models should be stopped from being sold. I will contact other federal agencies since it seems to be a known problem that they get away with. Video can be produced if NHTSA wants video.

My rear brakes are metal to metal at less than 25,000 miles. Second issue when I im driving my car will not accelerate and the warning light comes up. I have to completely stop turn it off in the middle of the road and then it will start going. I called vw and they told me that they didn’t know what it could be. Maybe water got in a sensor. This issue has happened twice and it’s scary. Third issue my automatic braking will just brake when no one is in front of me almost causing someone to hit me from behind.

My rear brakes are metal to metal at less than 25,000 miles. Second issue when I im driving my car will not accelerate and the warning light comes up. I have to completely stop turn it off in the middle of the road and then it will start going. I called vw and they told me that they didn’t know what it could be. Maybe water got in a sensor. This issue has happened twice and it’s scary. Third issue my automatic braking will just brake when no one is in front of me almost causing someone to hit me from behind.

My car has been leaking cooling into the head gasket for 4 months. I have been waiting a month for parts and no update. My passengers and my safety was at risk when my car stalled out on a busy road. The problem has been inspected by the Volkswagen dealership. I found out there was a problem when my engine coolant light came on after less than one month of owning the vehicle. My front collision warning does not work correctly. It alerts me when there is vehicle in front of me or when there is a fork in the road. My car was on cruise control and came close to a vehicle and no notification or alert notified me and I have the feature set to alert me "early" to avoid collision.

My car has lagged two different times and would not accelerate causing me to get off the road and turn the car off. The two occurances were about 6-8 months apart from eachother. The engine recorded multiple misfires and the second time it happened I was able to get a video of it. The dealership said that I ran out of gas the first time, even though I had a quarter of a tank and said that it went into lower power mode. The second time it happened they didn't know what was wrong with it because they couldn't reproduce the problem. I have also had problems with the sudden collision light coming on even though there is nothing in front of me. At times the car breaks on its own if I'm using the cruise control, making sudden stops. I have told the dealership this problem as well, but they didn't know what to do because they couldn't reproduce the problem. The final problem I'm having is with the brakes. My car has about 33, 000 miles on it and I had it in for service early February for an oil change. When it was in they said I needed new tires, but said nothing about my rear brakes needing to be changed. I then took my car in to get new tires about a month later and the company said that my rear brakes were going to need to be replaced soon. After traveling just under 800 miles, my brakes started to grind and were showing that they needed to immediately be changed. My front brakes are like brand new brakes. Multiple mechanics have expressed that my brakes shouldn't have worn so quickly and that if anything it should be the front brakes, not the back. I recently called VW to ask if there was a problem with the brakes and they said no. However, after investigating more online, I found that it is a problem in other Taos vehicles.

The vehicles brakes are engaging when driving. Can hear calipers rubbing on brake disks. Backing up the calipers are still rubbing on disks, making loud creaking noise. same noise when pulling away from stop light. The red alert warning vehicle to close in front comes on with no vehicle present in front. I’m guessing the automatic electronic braking system has a serious flaw that manufacture is ignoring. Same issue from other volkswagen owners online

I was driving down the interstate on 6/24/2022 with ACC turned on and was in traffic. The semi truck in front of me came to a complete stop, but my VW Taos did not stop or slow down, so I had to intervene in order to prevent an accident. After I came to a complete stop, my vehicle started beeping, flashing errors on the dashboard for every safety system on my car including the Airbags, Traction Control, Anti-lock Brakes, all Safety Sensors, Cruise Control, and something called Brake Booster. It stayed like this for about 10 minutes. After moving more, traffic came to a complete stop again, so I took the opportunity to turn my car off and restart it, and the warnings came up again. After 5-10 more minutes, the errors finally cleared off my dashboard. This made me very concerned that I would not be protected if I were in an accident. This is the third time my vehicle has done this since owning it.

I was driving down the interstate on 6/24/2022 with ACC turned on and was in traffic. The semi truck in front of me came to a complete stop, but my VW Taos did not stop or slow down, so I had to intervene in order to prevent an accident. After I came to a complete stop, my vehicle started beeping, flashing errors on the dashboard for every safety system on my car including the Airbags, Traction Control, Anti-lock Brakes, all Safety Sensors, Cruise Control, and something called Brake Booster. It stayed like this for about 10 minutes. After moving more, traffic came to a complete stop again, so I took the opportunity to turn my car off and restart it, and the warnings came up again. After 5-10 more minutes, the errors finally cleared off my dashboard. This made me very concerned that I would not be protected if I were in an accident. This is the third time my vehicle has done this since owning it.

I have had start/stop error a few times but the other day I turned my car on and it said car on and chimed that a door was open even tho no light was on indicating which door. So I got out and re closed all of them. I get back in my parking brake is on now and won’t come off. So I shut the car off give it a few minutes and turn it back on. I was able to get the parking brake off to back out of my parking spot as I’m pulling out of the parking lot I was in my parking brake comes on in the middle of the intersection. I had to turn my car off to get the parking brake to go off.

EPC, AUTO/SWITCH OFF ERROR, LANE CONTROL, CHECK ENGINE AND YELLOW TRIANGLE EXCLAMATION MARK LIGHT ARE ALL ON AGAIN - 4th time same issue, the engine was about to stall on me and luckily I was close to my house. Additionally there was the issue with a part recalled related with the fuel. The car was shaking when hitting the gas and seemed like engine was about to give out. This car is not safe to drive and I’m reporting this safety issue with NHTSA due to many previous recalls on this model and will be applying for lemon law on Monday. There is a history of recalls with this model and I no longer feel safe. Unacceptable I have leased this car for six months and 4th time I’m having issues. I already had to stay with a rental car twice all together while they “repair” the issue and reassure me the car is safe. I rely on my car for work and I’m always on the highway. Today I had my entire family in the car and the engine almost gave up on me in the middle of of major busy road