2018 VOLKSWAGEN TIGUAN Unknown Or Other Problems

coolant burst and started leaking. Unable to drive car. radiator problem May be related to bad water pump. I see there was a recall.

I originally started out at World Kia in Matteson, where I was approved for a newer vehicle. But then they suddenly changed their minds and tried to put me in an older car instead. That rubbed me the wrong way, so I went to their Joliet location hoping for better service. Boy, was I wrong. Even though they had already run my credit in Matteson, they reran it again in Joliet, which made no sense and damaged my credit even more. I really needed a car at the time, so I felt pressured and couldn’t walk away. After I bought the car, it broke down shortly after, and I was never given any paperwork about its condition or inspection. They sold it to me “as-is,” but I later found out that under Illinois law, used cars must be safe and reliable for at least 15 days or 500 miles, even when sold “as-is.” My car didn’t meet that standard at all. The car has suspension issues which is very dangerous. The mechanic stated to not drive the car at all it's a safety hazard and I could cause a major accident. There is no recall on my vin#, but several other owners have had the same issues based of the information on the website. I just want some kind of resolution. I'm still responsible for the car, which is so unfair. This has caused so much stress that I have no clue what to do. please help. Best, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Our car frequently (several times per month) suddenly stops when it is coming to a STOP when the Stop/Start feature is trying to engage. We took it to the dealer, and VW replaced the starter. That DID NOT fix the problem. When the car stops, frequently at or when approaching intersections, the display says we need to stop the car immediately, and the car is stopped, making a high-pitched sound, like a dentist’s drill. This problem started well before our warranty was finished, but after going to the dealer many times (and even leaving the car with them for a considerable amount of time). We were told many times that they could not replicate the problem, and that their diagnostic tools could not find a problem. I requested help from the automaker, VW, and I was told that they only follow the dealer, even though we have had this problem many, many times, and that there was nothing they could do for us. This is a safety problem, and I have seen many similar complaints online. You need to look into this. This problem happens when driving. We cannot get it fixed, and it seems to pose a danger. When I put the date of the incident, I will put the most recent day this happened. Please note that this has happened more than 100 times, and seems to be getting worse. Please investigate with VW. This is a large problem, and it deserves an auto recall.

Panoramic Sunroof randomly exploded while my car was parked at my workplace. I parked the vehicle after 8am. My sunroof spontaneously exploded at roughly 2:30pm. A coworker had arrived seconds before the explosion, he parked his vehicle behind & across the lot. While standing by his car, the full outer glass panel forcefully ejected off of my Tiguan sunroof & flew across the parking lot before shattering into pieces. My coworker described the explosion like a gunshot. He called me out to assess the damage, glass was all over the parking lot, most of the sunroof’s lower glass panel broke off & shattered on the rear-right passenger & middle seats of my vehicle. Piles of shattered glass landed where my daughter “would have sat” if she were in the vehicle. This experience has been distressing.The thought that this could’ve happened while driving on the road or with my family is absolutely terrifying. What is tragic, is there are several documented cases & reports of a class action settlement yet no recalls or warnings of the possible dangers with Tiguan’s LED Panoramic Sunroof. I contacted the VW St. Aug. FL dealership which is where I purchased the vehicle, reported the incident, the vehicle was dropped off to be inspected the next day, (today) (their sales team confirmed no active recalls were on the vehicle). Instead of receiving assistance & escalating the hazardous report to their VW Corp.Level, I received a call from a repair tech who was rude, showed no empathy & stated that I need to come pick up my car. He stated that it would not be covered under warranty, I need to contact my insurance company to file a claim. He told me to return the loaner that I received yesterday, or he would start charging me $100/a day. I questioned his poor handling of the matter, asked if he tried to escalate the matter to a manager, or VW, he declined to & hung up on me, twice. I never received an estimate for repairs. Their GM never called back. Security cameras recorded incident.

Vehicle sending transmission alarms and also exit vehicle in P mode only alarm. First had issue around 25,000 miles and gear shift assembly was replaced under warranty for what I was told was a faulty sensor. Same issue returned at 100,000 miles and Volkswagon is replacing the gear shift assembly again at customers expense. I was told by Volkswagon that the car is safe to drive.

2018 Tiguan intermittently fails to accelerate. Car has stopped on highway even after pressing on acceleration peddle. Car behind me had to slam on brakes to avoid hitting rear of my car. Carfax indicates several replacement parts. Beaumont, Texas dealership revealed that previous owner insisted on having parts changed in 2022. Not inspected by manufacturer, police, insurance representatives. Inspected by dealership. There are no warning signals prior to deacceleration. Car died, dash goes black, for close to half minute and then accelerates again. This has happened 3 times since purchase date of 10/23/23. Car was not driven from January 14,2024 to May 2,2024.

Same issue as reported with NHTSA CAMPAIGN NUMBER 24V110000 Fuel has flowed into evaporative emissions and has leaked out of the charcoal canister. The dealership is replacing the following parts- Fuel tank Evap canister Leak detection pump Purge Value

The panoramic sunroof continually leaks into the rear c-pillar. Each time it rains the seat belts become saturated with rain water. I am of the opinion this will cause more rapid deterioration of the seat belts than usual. Additionally, water ponds in the rear floor boards and is a mold hazard. The last rain, the rear seat also became saturated and our baby's carseat got wet. VW claims there is no defect in the sunroof.

The automatic door locks are malfunctioning (starting early September 2023). When the vehicle accelerates, the automatic door locks continuously engage, repeatedly, causing audible distractions while driving. This is a safety issue because with three kids in the rear, the doors are not locked while driving. Typically, once you accelerate from park above a certain speed, the door locks automatically engage. Now they go on/off continuously while at all speeds, including highway speed. Now the doors can be opened, and the noise itself is considerably distracting. It also allows for anyone, while parked at a stoplight or freeway exit, to open the doors. The dealership inspected it and quoted over $900 for the repairs, however I do not agree with this assessment. For a 2018 $30k+ vehicle, a basic function like this should not be malfunctioning. This is not normal wear and tear like brake pads. The cost to repair is unreasonable, and it is not covered under the warranty. There are no warning lights and indicators appearing on the vehicle noting the issue. The issue is ongoing every instance the vehicle is driven and we do not feel safe due to the distraction or the possibility of kids opening the doors while driving (or someone on the outside). The dealer also advised there's a possibility the locks will further malfunction and we could get locked inside or outside the vehicle. Again, neither of those scenarios are safe, especially living in a hot climate like Phoenix, AZ.

This morning, while driving on the highway with my infant son in the car, my sunroof exploded on my 2018 Volkswagen Tiguan.

Hi DMV, (NHTSA.gov), The steering light issue, Dealer currently do not have an ETA, the car is at the dealership still waiting for parts. Is unsafe to drive with this issues because the Steering got stuck. Thank you for the opportunity to share this problem. Sincerely [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was travelling on highway, 55 miles speed , all of sudden voice came from engine and car lost power and came to 10 miles and accelerator was not working it gave me message on dash bord that RPM High. i moved the car towards edge of the road and shut it. after 5 minutes i started again and went to work. However its gave me same problem while i was coming home .my car has only 20000. miles and no other issue. its dangerous when car is moving with the flow of traffic and loose power and does not move.

While driving down the highway, my car completely shut off and shut down while going 45mph. Due to everything shutting off, there were no brake lights, hazards, blinkers, etc that I was able to use to warn other drivers of what was happening, therefore I was almost hit multiple times. It turned back on, then back off while driving, 4 more times until the final time when it would not turn back on or turn over at all, I had to pull off the road and it wouldn’t turn back on again. At this time I got the battery tested and it was bad. I bought the new battery and the new battery didn’t change anything. It still was doing the same thing, not turning on at all. Not even trying to turn over to turn on. I had my vehicle towed to the Volkswagen dealership in Ocala on college road. While at this shop, they have told me that the NEW battery is what has cause the issues, which is incorrect as the issues began BEFORE I got a new battery. They are also saying that because I got a new battery that they will not cover the repairs under my warranty. I had to get in a new battery for my safety after almost being hit on the highway due to the electronics or other issues being faulty in the car.

I WAS DRIVING WITH A FRIEND IN CAR DOING SPEED LIMIT AND ALL OF OF SUDDEN THE RED VEHICLE ACCIDENT IMAGE CAME ON THE CAR SHUDDERED AND THE AUTO BRAKES CAME ON THIS WAS THE SECOND TIME IT HAS HAPPENED MY FRIEND FREAKED OUT I BOT IT IN SEPT 18 AND IT HAPPENED A COUPLE MONTHS AFTER THAT I IMMEDIATELY CALLED VW

Mileage: 20,000

I'VE BEEN HAVING ISSUES WITH THE REVERSE CAMERA AND THE INFOTAINMENT DISPLAY. THIS HAPPENS 70% OF THE TIME BUT WHEN I PUT THE CAR INTO REVERSE, THE SCREEN WILL GO BLACK WITH A POP UP SAYING "THE PARKPILOT IS CURRENTLY NOT AVAILABLE". THIS HAPPENS RANDOMLY, SOMETIMES WHEN I LEAVE HOME THE REVERSE CAMERA WORKS FINE, BUT WHEN I TRY TO PARK SOMEWHERE AT MY DESTINATION THE ISSUE APPEARS. SOMETIMES AN IMAGE FROM THE RVC WILL APPEAR FOR A SPLIT SECOND THEN CUT OUT TO BLACK WITH THE POPUP OF THE PARK PILOT NOT BEING AVAILABLE. I DON'T THE HAVE PARK ASSIST FEATURE AVAILABLE ON THE MODEL I'VE PURCHASED, SO I'M NOT SURE WHY THE CAR EVEN THINKS I HAVE "PARK PILOT". THE ISSUE "FIXES" ITSELF WHEN I'VE LEFT THE CAR ON OFF FOR A COUPLE OF MINUTES BUT THE ISSUE WILL REAPPEAR AGAIN SOONER OR LATER. IT'S AN ONGOING PROBLEM AND I'VE TAKEN MY CAR INTO THE DEALERSHIP TIME AND TIME AGAIN WITH NO RESOLUTION. I PURCHASED THIS CAR BECAUSE I THOUGHT THIS WAS A GREAT SAFETY FEATURE AND NOW I CAN'T EVEN USE IT BECAUSE IT DOES NOT WORK.

SINCE I PURCHASED THIS CAR IN JUNE 2018 I HAVE NOTICED AND REPORTED CONCERNS ABOUT THE TRANSMISSION FEELING LIKE IT WAS SLIPPING WHILE DRIVING. WITHIN THE LAST TWO MONTHS, THERE APPEARS TO BE AN ELECTRICAL ISSUE THAT IS MAKING VARIOUS INDICATOR LIGHTS TO COME ON. MOST CONCERNING AND UNSAFE ON 9/11/20 THROUGH 9/15/20, MY CAR STALLED RANDOMLY 8 TIMES. NO ISSUE COULD BE DIAGNOSED BY THE DEALER, HOWEVER ON 9/16, THERE WAS A RECALL. AFTER THE RECALL WAS FIXED ON 9/19/20, I GOT AN ALERT THAT THE 'TRANSMISSION IS IN EMERGENCY MODE', I RETURNED TO THE DEALER AND WAS TOLD I NEEDED A NEW GEARSHIFT. I AM TERRIFIED THAT THE CAR WILL RANDOMLY STALK AGAIN AND HAVE HAD NO ASSURANCE THAT IT WILL NOT AS VW NEVER IDENTIFIED AN ISSUE THAT CAUSED THE STALLING.

Mileage: 40,300

CAR FALSELY READS ANOTHER CAR OR OBSTACLE IN FRONT AND BRAKES UNEXPECTEDLY

Mileage: 25,805

THE CAR HAS HAD A DISTINCT NOISE WHEN DRIVING. I COMPLAINED EVERY TIME WE WERE IN AND FINALLY JUNE OF 2019 I WAS TOLD IT WAS THE ALIGNMENT AFTER I HAD REPEATEDLY TOLD THEM IT WAS THE WHEEL BEARINGS. AFTER PAYING FOR A NEW ALIGNMENT I WAS TOLD THAT YES THE WHEEL BEARINGS NEEDED TO BE CHANGED AND THAT BECAUSE OF ALL OF THE ISSUES MY TIRES NEEDED TO BE REPLACED AS WELL. I HAD THAT DONE, A MONTH LATER I WENT IN FOR AN OIL CHANGE AND THEY TOLD ME I NEEDED ANOTHER ALIGNMENT! I TOLD THEM IT WAS JUST DONE! THEY ASSURED ME THAT I WOULD BE TAKEN CARE OF. IF IT WAS ACTUALLY DONE, I WILL NEVER KNOW. EVEN AFTER ALL OF THIS THE CAR STARTED MAKING THE NOISE AGAIN! I DON'T HAVE TIME TO GO BACK AND FORTH. I FINALLY GOT FED UP AND WENT IN ON A SATURDAY. THE TECHNICIAN LOOKED AT THE CAR FROM THE OUTSIDE AND TOOK A 0.2 MILE TEST DRIVE WITH ME IN THE CAR AND TOLD ME THAT THE ALIGNMENT IN THE BACK IS BAD AND HAS CAUSED SEVERE CUPPING ON MY BACK TIRES. SAYING I NEED ANOTHER ALIGNMENT AND MORE NEW TIRES! I HAVE HAD THIS CAR LESS THAN 2 YEARS AND IF IT ISN'T THE ALIGNMENT, THE TIRES, THE WHEEL BEARINGS, IT'S THE SUN ROOF WHICH HAS FLOODED THE BACK OF MY CAR 3 WEEKS OF OWNING IT AND NOW HASN'T CONSTANT RECALLS. AS WELL AS RECALLS TO FIX THE RECALLS. THIS CAR IS A COMPLETE DEFINITION OF A LEMON! THE TECHNICIAN ADMITTED THE THIS MODEL HAS LOTS OF PROBLEMS. I'VE ALWAYS OWNED USED CARS THIS IS MY FIRST NEW CAR OFF THE LOT AND I HAVE NEVER HAD SO MANY PROBLEMS WITH A CAR. PLEASE HELP! *TR

Mileage: 28,000

LIKE MANY OTHER COMPLAINTS I HAVE READ, AN ERROR APPEARS SAYING THE ENGINE HAD EXCEEDED 4000RPM, WHEN IT DOES NOT. THEN THE CAR DROPS DOWN TO 10 MPH AND WILL NOT EXCEED. THE CAR SHAKES UNCONTROLLABLY. THE CAR IS 28 MONTHS OLD AND HAS BEEN HAVING THESE ISSUES SINCE 6 MONTHS IN. THE CAR HAS BEEN AT VOLKWAGEN DEALERSHIPS FOR 3-4 WEEKS AT A TIME 4 TIMES ALREADY FOR THE SAME ISSUES. I HAVE FILED MULTIPLE COMPLAINTS WITH VOLKSWAGEN AND THEY HAVE DONE NOTHING TO RECTIFY THIS DANGEROUS SITUATION.

Mileage: 25,000

DRIVING 65 ON HIGHWAY, PANORAMIC SUNROOF EXPLODED FOR NO REASON.

Mileage: 26,500

WATER LEAKS FROM SUNROOF AND DOORS. WATER FROM THE ROOF LANDS OF START ENGINE BUTTON. FLOORS FLOODED WITH WATER MAKES FOOT SLIPPERY.

PANORAMIC SUNROOF DEFECTIVE AND CAUSED MAJOR LEAKAGE OF WATER INTO VEHICLE. IN ADDITION, IT SEEMS LIKE CHEMICALS POSSIBILITY FROM WINDSHIELD FLUID LEAKING INSIDE VEHICLE. THIS RESULTED ON BLACK MOLD TO DEVELOP THROUGHOUT THE VEHICLE. ALL CARPETS REPLACED ON MY VEHICLE; HOWEVER, EXTREME FOUL CHEMICAL ODOR CONTINUES IN THE INTERIOR AND MAKES IT DIFFICULT TO BREATH. THE DEALER HAS MY VEHICLE FOR MORE THAN 9 DAYS AND STILL NO RESOLUTION. ISSUE STARTED WITH LESS THAN 1 YEAR OF OWNERSHIP OF THIS BRAND NEW CAR. EVEN WHEN VEHICLE IS PARKED ON MY DRIVEWAY WITH WINDOWS CLOSED YOU CAN SMELL THE CHEMICAL ODOR AROUND THE VEHICLE. FIRST OCCURRENCE REPORTED ON 7/3/19 AND NO RESOLUTION. SECOND OCCURRENCE: 9/21/19 AND STILL ONGOING

Mileage: 4,575

THE CAR IS HAVING ISSUES ACCELERATING AFTER A COLD/HARD STOP. AT STOP SIGNS, AFTER STOP LIGHTS, THE CAR JERKS AND HAS A HARD TIME GAINING POWER. ON THE HIGH WAY I HAVE ISSUES ACCELERATING. THIS HAS BECOME DANGEROUS AND SCARY, I AM NOT IN CONTROL OF HE ACCELERATION OF MY VEHICLE. I HAVE TAKEN IT TO THE VW DEALER ONE TECH SAID "TRY PREMIUM GAS" THE NEXT TECH SAYS, "NOTHING IS WRONG WITH YOUR CAR". I AM EXTREMELY DISAPPOINTED AND READY TO CHANGE BRANDS AFTER 10 YEARS OF BEING AVW OWNER. THIS PROBLEM IS PUTTING MY LIFE IN DANGER EVERY DAY THAT I DRIVE IT.

EXPLODING SUNROOF. TRAVELING DOWN THE FREEWAY AT 50-60 MPH, HEARD A LOUD EXPLOSION AND THE PANORAMIC SUNROOF EXPLODED, SHOWERING GLASS DOWN WITHIN INTERIOR OF CAR.

Mileage: 12,000

ON 2/17/2019, MY SISTER & I WERE DRIVING WEST ON SANTA MONICA BLVD. I WAS DRIVING APPROXIMATELY 40-45MPH. IT WAS SLIGHTLY OVERCAST. THERE WERE NO CARS IN FRONT OF US FOR BLOCKS &, LUCKILY, NO CARS BEHIND US. THERE WERE NO BICYCLES OR MOTORCYCLES OR PEDESTRIANS OR ANY OTHER APPARENT 'HAZARD' IN FRONT OR ON EITHER SIDE OF THE CAR. OUT OF NOWHERE, THE CAR'S BRAKES SLAMMED ON, LEAVING US STOPPED IN THE MIDDLE OF SANTA MONICA BLVD. THE DIGITAL COCKPIT WENT BLACK & A RED WARNING LIGHT STARTED FLASHING ACROSS IT. I ASKED MY SISTER TO GRAB THE OWNERS MANUAL TO TRY TO FIGURE OUT WHAT WAS GOING ON. AFTER SHE GRABBED IT, THE VEHICLE STARTED DRIVING AGAIN & SHORTLY AFTER THAT THE DIGITAL COCKPIT WENT BACK TO NORMAL. IT TURNED OUT THE WARNING LIGHT WAS ASSOCIATED WITH THE FRONT ASSIST SYSTEM. I TOOK MY VEHICLE BACK TO THE DEALERSHIP ON 2/21/2019. ON 4/6/2019, HAVING FIXED NOTHING, THEY FORCED ME TO TAKE MY CAR BACK. THEY PERFORMED A DIAGNOSTIC TEST ON 2/25/2019 THAT MY SISTER & I SAW, BUT THEY ARE REFUSING TO PROVIDE ME A COPY OF. IN THAT DIAGNOSTIC IT DID SHOW THAT THE DISTANCE MONITORING SYSTEM FAILED IN 11/2018. THE FRONT ASSIST DOES NOT SHOW A FAIL OR THAT IT HAS EVER BEEN ACTIVATED. BECAUSE MY DEALERSHIP HAS NOT BEEN ABLE TO 'DUPLICATE' THE MALFUNCTION, I AM BEING TOLD THAT THIS A NORMAL FUNCTION OF THE CAR. VW ALSO WANTED ME TO KEEP A JOURNAL FOR WHEN THIS MALFUNCTION HAPPENS AGAIN - AS I'VE EXPLAINED TO VW & MY DEALERSHIP, THE NEXT TIME THIS HAPPENS THERE COULD BE AN ACCIDENT THAT RESULTS IN INJURY OR DEATH. I WAS STILL FORCED TO TAKE THE CAR BACK. I AM TOO SCARED TO DRIVE THIS CAR KNOWING THAT THERE IS SOMETHING MALFUNCTIONING WITH THE SENSORS, AUTONOMOUS BRAKING SYSTEM, FRONT ASSIST SYSTEM. I AM EXTREMELY WORRIED ABOUT THE MALFUNCTION CAUSING AN ACCIDENT THAT COULD INJURE MYSELF, MY PASSENGERS, & OTHER PEOPLE ON THE ROADS.

Mileage: 550

I AM HEARING A RATTLE IN MY VW TIGUAN'S B-PILLAR WHEN DRIVING. IT IS IN MY EAR. WHEN I TOOK TO THE DEALERSHIP, THEY TOLD ME THAT ALL TIGUANS MAKE THIS NOISE. I DON'T BELIEVE A NOISE SHOULD BE HAPPENING AND MAKES ME WONDER IF THE CAR IS UNSAFE STRUCTURALLY.

WHILE DRIVING AT NO PARTICULAR SPEED WITHOUT OBJECTS/ANIMALS/OTHER VEHICLES IN SIGHT THE CAR EMITS A BEEP ALONG WITH THE RED FLASHING CAR COLLISION SIGNAL ACROSS THE FRONT PANEL THEN OCCASIONALLY SLAMS THE BRAKES WITH SO MUCH FORCE THAT MYSELF(DRIVER) AND PASSENGERS ARE LUNGED FORWARD. THIS HAS HAPPENED MOSTLY DURING SUNNY DAYS ON MULTIPLE TYPES OF ROADS SUCH AS INTERSTATES AND CITY STREETS REGARDLESS OF TURNING OR DRIVING STRAIGHT.

PANORAMIC MOONROOF LEAKAGE.WATER DRIPPING INSIDE VEHICLE ABOVE HEAD ON REAR RIGHT SIDE AND GOING DOWN INTO SEATBELTS COMPARTMENT.VEHICLE WAS STATIONARY.WATER DRIPPING IINSIDE SEAT BELT COMPARTMENT IN MY OPINION MAY CAUSE SHORT SINCE SOME ELECTRICAL GOING THRU SAME COMPARTMENT.

Mileage: 981

CAR MAKES NOISE THAT IS AUDIBLE WITHIN THE CAR AND IS PARTICULARLY LOUD BY THE REAR PASSENGER SIDE TIRE.

Mileage: 204

SUNROOF SHATTERED WHILE DRIVING DOWN THE FREEWAY AROUND TACOMA, WA. NO APPARENT CAUSE. THE SUNROOF IS PANORAMIC AND ONLY THE FRONT HALF SHATTERED.

Mileage: 13,000

RATTLING NOISE COMING FROM THE SEATBELT COLUMN. HAVE BROUGHT IN MY CAR AND SENT RECORDINGS OF THE NOISE AND THE DEALERSHIP SAID THEY CANNOT REPLICATE THE NOISE THEY NOW HAVE IT FOR THE 3 MRS TIME AND I HAVE SHARED U TUBE LINKS AND THE VW FORUM TO SHOW THEM THAT OTHER CUSTOMERS HAVE THE ISSUES

Mileage: 5,000

DURING THE BACKING UP PROCESSS, THERE IS NO BEEPING OR LOUD NOISE INDICATOR, WITH THE BACK UP CAMERA'S, ALSO THERE IS NOT RELEASE BUTTON INSIDE THE VEHICLE NOR ON MY FOB, AND I THINK IT SHOULD BE. THANK YOU

Mileage: 5,400

VEHICLE WAS MAKING A SMALL ANNOYING RATTLING SOUND, EMANATING FROM THE DRIVER SIDE B-PILLAR, NEXT TO DRIVER'S HEAD. RATTLE HAD BEEN INTERMITTENT INITIALLY BUT BY 8,000 MILES ON THE VEHICLE THE RATTLE WAS ALMOST CONSTANT AT ANY SPEED WHILST BEING DRIVEN OVER ANY SURFACE SMOOTH OR OTHERWISE. WE TOOK THE VEHICLE TO OUR LOCAL VOLKSWAGEN DEALERSHIP AND IT HAS NOW BEEN THERE FOR 32 DAYS. A REPAIR WAS DONE, BUT THE RESULT WAS SATISFACTORY, SO THEY ARE TRYING TO REPAIR IT AGAIN.

Mileage: 8,700

THE SAFETY SYSTEMS ON THE VEHICLE ARE SEVERELY DEFECTIVE. THE ACTIVE LANE KEEP ASSIST FREQUENTLY TRIES TO STEER ME INTO OTHER LANES RATHER THAN KEEPING ME IN MY OWN, WHICH HAS NEARLY CAUSED ME TO HAVE SERIOUS COLLISIONS ON MULTIPLE OCCASIONS. THE DEALER AND MANUFACTURER HAVE DISREGARDED MY CONCERNS. HERE IS A VIDEO OF THE ISSUE HAPPENING MULTIPLE TIMES: HTTPS://WWW.YOUTUBE.COM/WATCH?V=6ZZVZGSARLE AND HERE IS A LINK I FOUND JUST TODAY WHERE SOMEONE ELSE REPORTED THIS ISSUE ON AN ONLINE FORUM OVER A YEAR AGO: HTTPS://WWW.CARCOMPLAINTS.COM/VOLKSWAGEN/TIGUAN/2018/STEERING/STEERING.SHTML#1 I BELIEVE THAT, GIVEN THE SERIOUS SAFETY CONCERNS, VOLKSWAGEN SHOULD BE PROVIDING ME WITH A FULL REFUND FOR THIS VEHICLE UNDER MY STATE'S LEMON LAW (AND THEY SHOULD BE DOING SO ANYWAYS TO PRESERVE MY SAFETY, TO TAKE ACCOUNTABILITY FOR THE PROBLEMS IN THEIR PRODUCT, AND TO THOROUGHLY INVESTIGATE THE PROBLEM.)

Mileage: 350

2018 TIGUAN WAS PURCHASED NEW IN APRIL - MID MAY CAR WOULD NOT START, ALL WARNING LIGHTS WENT ON. CAR EVENTUALLY TURNED ON. A FEW DAYS LATER WHILE DRIVING (ON THE ROAD), CAR STOPPED COMPLETELY, ALL WARNING LIGHTS WENT ON. HAD TO BE TOWED TO CLOSEST VW WHERE IT WOULD REMAIN FOR OVER A MONTH. FIRST DIAGNOSED AS UNKNOWN ELECTRICAL PROB - NEEDED TO BE ANALYZED BY VW ENGINEER WHO BELIEVED IT TO BE THE BATTERY. NEW BATTERY DID NOT REMEDY ISSUE - NEW ALTERNATOR WAS ORDERED, AGAIN DID NOT REMEDY THE ISSUE. FINALLY WAS IDENTIFIED AS A ISSUING WITH THE WIRING BEING STRIPPED. FEEL COMPLETELY UNSAFE IN MY NEW CAR - HAS ALSO BEEN EFFECTED BY TWO RECALLS SINCE (IN ADDITION TO THE ONE MONTH IN THE VW DEALERSHIP FROM NON RECALL ISSUE) - CURRENT SUNROOF RECALL HAS NO FIX ONLY A TEMPORARY SOLUTION TO DISCONNECT THE WIRING - I FEEL COMPLETELY UNSAFE IN THE CAR AND WILL NOT DRIVE THE VEHICLE. CAR SHOULD BE BOUGHT BACK BY VW - OPEN RECALLS WITH NO FIX LEAVE THE CAR WORTHLESS. WHAT ELSE WILL GO WRONG WITH THE 2018 TIGUAN - WILL NOT PURCHASE ANOTHER VW IN THE FUTURE.

Mileage: 3,000

THE VW-EQUIPPED ENTERTAINMENT CENTER DOES NOT HAVE THE PROPER PROCESSING POWER TO EFFECTIVELY USE APPLE CARPLAY. SINCE NEW, WHEN ATTEMPTING TO USE APPLE CARPLAY, THE ENTERTAINMENT SYSTEM WILL FREEZE, MALFUNCTION, OR OTHERWISE FAIL AFTER THE IPHONE IS PLUGGED IN. THIS PROBLEM HAPPENS AT LEAST 50% OF THE TIME, AND REQUIRES THE ENTIRE ENTERTAINMENT SYSTEM TO UNDERGO A 'HARD' RESET IN ORDER TO FUNCTION PROPERLY. THIS ISSUE OCCURS AT ALL SPEEDS AND IN ALL DRIVING CONDITIONS.

THERE IS A RATTLE COMING FROM LOWER B PILLAR RATTLE COMING FROM DRIVER SEAT BELT RETRACTOR, OVERHEAD CONSOLE, WOOD TRIM ON BOTH FRONT DOORS, BOTH TWEETER SPEAKER GRILLS, BOTH REAR CUP HOLDERS, ALSO FOUND REAR DECK LID CLIPS NOT CLIPPED IN ALL THE WAY DRIVER REAR ACCESS PANEL RATTING ALONG WITH BOTH REAR STOP LIGHT ACCESS PANELS

Mileage: 163

IT'S A SLIGHT TICKING. THE RATTLE HAPPENS OVER THE SMALLEST BUMP.

BOUGHT THE CAR IN OCTOBER 2017, IMMEDIATELY HAD TO HAVE THE LEFT REAR SENSOR REPLACED BECAUSE IT WOULD SHOW THAT THERE WAS A VEHICLE TO THE LEFT OF ME, EVEN WHEN I WAS IN THE LEFT HAND LANE. WHEN THE HEADLIGHTS ARE SET TO AUTOMATIC THEY ARE ALWAYS ON. THEY DON'T TURN OFF WHEN YOUR DRIVING IN FULL SUNSHINE. B PILLAR RATTLE HAS GOTTEN STEADILY WORSE ON BOTH SIDES. I JUST TOOK MY CAR IN AND THE DEALERSHIP COULDN'T GIVE ME AN ESTIMATE ON WHEN I WILL GET IT BACK. THE RATTLING HAPPENS ALL TIMES OF THE DAY AND ON ALL ROAD CONDITIONS. THE TEMPERATURE DOESN'T SEEM TO IMPACT THE RATTLING EITHER.

I PURCHASED MY 2018 TIGUAN ON JUNE 26TH, 2018. ON JUNE 27TH, AS I WAS DRIVING ON THE EXPRESSWAY I HEARD A LOUD RATTLING NOISE COMING FROM THE PASSENGER SIDE OF THE CAR . THE MORE I DROVE THE LOUDER IT WAS . I DIDN'T KNOW EXACTLY WHERE IT WAS COMING FROM. I WAS HEADED TO THE DEALERSHIP ANYWAY BECAUSE MY CAR WAS MISSING 3 ITEMS FROM THE TRUCK. THE PAINT PROTECTOR WASN'T DONE PROPERLY AND THE INSIDE OF THE CAR WASN'T CLEAN. I SPOKE WITH MY SALES PERSON ONCE I ARRIVED AND WE WENT TO THE SERVICE DEPARTMENT AND SCHEDULED AN APPOINTMENT TO GET THE CAR RE-DETAILED INSIDE AND OUT ALONG WITH THEM CHECKING OUT THE NOISE I WAS HEARING. THURSDAY JUNE 29, 10 AM, I ARRIVED AND CHECKED MY VEHICLE IN. I WAS TOLD IT WOULD TAKE A COUPLE OF HOURS TO COMPLETE EVERYTHING. IT TOOK 5 HOURS AND THEY TOLD ME THAT THE SHIFT PLATE UNDER THE PASSENGER SEAT WAS LOOSE AND IT WOULD TAKE ABOUT 3 TO 4 DAYS FOR THE PART TO ARRIVE. I RECEIVED A CALL ON JULY 5TH, STATING THE PART CAME IN AND I WAS SCHEDULED TO COME BACK IN ON SATURDAY JULY 9TH AND THAT HE WOULD HAVE A TECHNICIAN RIDE WITH ME , SINCE I WAS HEARING THE NOISE FROM THE SEAT BELT PANEL ON BOTH SIDES OF THE CAR. WHEN I ARRIVED, THE TECHNICIAN RODE WITH ME TO HEAR THE NOISE AND HE AGREED THAT IT WAS COMING FROM THE SEAT BELT PANEL. TECHNICIAN DROVE 2 OTHER DEMO CARS SINCE MY CAR WAS DRIVEN BY THE OWNER. FAST-FORWARD, I WAS TOLD THE DEMO CARS SOUNDED THE SAME WAY AND THAT HE TOOK THE SEAT BELT PANEL OFF, REARRANGED SOMETHING , DROVE THE CAR AND DIDN'T HEAR THE NOISE. THE SERVICE PERSON EXPLAINED THAT IF I STILL HEARD THE NOISE THAT IT WAS NOTHING THAT COULD BE DONE AND I HAD TO DEAL WITH THE NOISE. SINCE MY 3 YEAR OLD DAUGHTER WAS WITH ME , I DIDN'T HAVE TIME TO GO BACK AND FORTH, I SAID OK AND REPORTED THIS ISSUE TO VOLKSWAGEN.

RATTLING/TICKING NOISE ON DRIVERS SIDE AROUND EAR LEVEL. NOISE HAS BEEN PRESENT SINCE I BOUGHT IT IN AUGUST 2017. THE NOISE OCCURS AT ALL SPEEDS AND ON SMOOTH SURFACE ROADS.

Mileage: 100

PURCHASED A 2018 TIGUAN AND DEVELOPED A RATTLE IN THE B-PILLAR. VW/BODY SHOP IS REPAIRING IT ACCORDING TO A TSB THAT IS NOT UP TO STANDARD IN MY OPINION. HOW CAN YOU FIX A BAD WELD BY MAKING THE SPACE WIDER AND SPRAYING IT WITH A SEALER?

WHEN I'M GIVING GAS/ ACCELERATING, THERE IS A "HISSING-SOUND" COMING FROM OUTSIDE AND MORE CLEARER AND LOUDER TO THE PASSENGER SIDE PERSON POSITION. CAN HEAR IT EVEN CLEAR IF I ROLL DOWN THE WINDOWS. SOUND STARTS COMING ANYWHERE FROM 0 - MAX MPH NO MATTER WHICH ROADS I DRIVE IN. DON'T KNOW FOR SURE WHICH PART OF THE CAR IS DOING THE SOUND BUT "ACCELERATION" IS THE CAUSING IT AND WHEN I LET THE CAR ROLL WITHOUT GIVING GAS, THE SOUND STOPS. SO YOU SHOULD DEFINITELY GIVE GAS/ PRESS ACCELERATION PEDAL TO HEAR THIS SOUND. ITS BEEN 9 MONTHS SINCE I PURCHASED THIS CAR AND HAS ROUGHLY 11K MILES ON IT. (TIGUAN SE 2018 4MOTION) SOUNDS FROM DRIVER'S SIDE B COLUMN IS ALSO NOTICEABLY LOUD WHEN DRIVING.

Mileage: 8,000

SEL PREMIUM TRIM LANE ASSIST MALFUNCTION - SYSTEM WILL INACCURATELY DETECT LANE LINES AND ATTEMPT TO ADJUST THE VEHICLE TO THE CENTER OF THE LANE, EVEN WHEN IT ALREADY IS CENTERED IN THE LANE, RESULTING IN THE VEHICLE PULLING INTO THE ADJACENT LANE. HAS NEARLY PULLED THE VEHICLE INTO ADJACENT LANE WITH ANOTHER VEHICLE PRESENT IN THE LANE RESULTING IN NEAR COLLISIONS ON NUMEROUS OCCASIONS. SYSTEM WILL ALSO REGISTER AS THE VEHICLE SOMEHOW DEPARTING INTO THE LANES ON BOTH SIDES OF VEHICLE AT THE SAME TIME, AND WILL ESSENTIALLY LOCK THE STEERING WHEEL IN PLACE. SEE INCLUDED PHOTO EVIDENCE - BOTH LINES ON THE SIDE OF THE VEHICLE ARE SOLID WHITE INDICATING THAT THE DEPARTURE MITIGATION IS ACTIVATED, AND THE GREEN "LANE" ICON INDICATES THAT THE LANE DEPARTURE SYSTEM IS CURRENTLY ACTIVATED. DEALER SERVICE DEPARTMENT RESPONSE: ""NPF UNABLE TO REPRODUCE CUSTOMERS CONCERN".

Mileage: 6,000

WE BOUGHT A VW TIGUAN 4 MOTION SEL 2018 WITH PANORAMIC SUNROOF, ON JAN 20,2018. FROM THE SAME NIGHT WE TOOK THE CAR OUT OF THE DEALERSHIP WE HEARD A RATTLING NOISE IN THE B PILLAR CONSTANTLY. STARTING FROM JAN 26, 2018 THE CAR HAS BEEN TO THE VW SERVICE STATION TWICE ALREADY (STILL THERE), IN TOTAL OF OVER 3 WEEKS. I HEARD FROM THE SERVICE TEAM THERE WERE THREE OTHER VW CARS WITH THE SAME PROBLEM SO THE QA TEAM CAME DOWN TO SERVICE STATION TO LOOK AT ALL CASES. QA TEAM CHECKED IT MULTIPLE TIMES. REMEDIES I HEARD FROM THEM INVOLVED "TRIMMING" AND ORDERING NEW PARTS. NOTHING IS FIXED AND THE WORDS I AM HEARING FROM SERVICE IS THAT THERE IS NO HOPE TO EVER GET FIXED. CONTACTED VW CUSTOMER SERVICE DIRECTLY TODAY, THEY HAD NO RECORD OF THESE ISSUES FOR MY CAR. SO DISAPPOINTING THAT OVER 6 WEEKS OF OUR TIME IS WASTED WITH AN ISSUE THAT SEEMS TO EXIST IN 2018 MODELS SINCE LAST YEAR, AND NO TRANSPARENCY. I BELIEVE THE ISSUE IS STRUCTURAL PROBLEM WHEN CAR IS IN NORMAL CONDITION MOVING AND ADDITIONAL CONCERN IS THE NOISE COMING FROM LOCATION OF SIDE AIRBAGS, I HAVE A BIG CONCERN OVER THE VW SAFETY AND OPERATION OF THE AIRBAGS IN THIS SITUATION, WHEN VW CAN NOT EVEN ADDRESS THE PROBLEM WITH THE NOISE.

Mileage: 30

CONSISTENT RATTLING NOISE FROM B PILLAR AREA. AFTER SEVERAL ATTEMPTS OF RESOLVING THE ISSUE WITH VOLKSWAGEN, THEY WERE UNABLE TO PROPERLY DIAGNOSE OR FIX. THE RATTLE OCCURS DURING REGULAR DRIVING CONDITIONS, BUT PRIMARILY WHEN DRIVING ON BUMPY SURFACES.

Mileage: 100

INTERMITTENT ONGOING RATTLE IN THE B PILLARS BEHIND SEAT BELTS..

Mileage: 500