2019 VOLKSWAGEN TIGUAN Electrical System Problems

44 complaints about Electrical System

44
Complaints
1
Crashes
1
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Electrical System Complaints (44)

Nov 5, 2025

Parking brake would not disengage and the shop told me it was because water was in the floor pan behind the passenger seat and it’s causing shorts In the electrical system. The cause of the water was diagnosed as a leaking sunroof. This has caused me loss of vehicle, time and too much money!

Sep 23, 2025

My 2019 Volkswagen Tiguan suddenly shut off on the highway with my children in the car. The vehicle lost all power, including steering, air conditioning, radio, navigation, and windows. I was barely able to coast to safety. The dealership diagnosed the issue as the ignition switch, part number 5Q1 905 865. This is the exact same part number included in Volkswagen’s current recall of nearly 50,000 Jettas for ignition switch failure. Despite this, VW has not expanded the recall to cover Tiguans. I paid over $700 for the repair, even though the part itself costs around $50. Worse, the dealership reinstalled the same recalled part number into my Tiguan, meaning the defect has not been corrected and could occur again at any time. This is a serious safety hazard. A sudden engine shutdown at highway speeds could easily result in injury or death. Volkswagen is fully aware of this defect but is refusing to extend the recall to affected Tiguan vehicles. I am requesting that NHTSA investigate this issue immediately and require Volkswagen to expand the ignition switch recall to include Tiguans equipped with part number 5Q1 905 865.

Sep 9, 2025

When it’s hot outside I get a warning about the starting system then all the electronics shut off including all dash, radio, and exterior lights

Sep 1, 2025

My car has delayed acceleration issues of between 3 - 6 seconds. The last one that was 6 seconds ore more was on June 29. In addition it's happened several times. I took the vehicle in for its last service and was told the issue was my battery. Battery was replaced and issue not resolved. The service before that I was told it was a carbon build up. Continues to happen sporadically.

Jun 16, 2025

On three (3) separate occasions, my 2019 VW Tiguan has produced an error stating "Check Starter System" on the console and shut down electrical systems such as instrument panel, brake lights, headlights, taillights, back up camera, and other electrical systems while driving. All three (3) situations followed the same series of events whereas the car was out in the sunlight on warmer days (70+ degrees) and occurred within 5 or so minutes of starting. After shutting the vehicle off and attempting to restart, the ignition will not always work and the car will not turn over. When it does, the key will need to be turned farther than a normal ignition start and most likely produce an immediate error and electrical system shut down. In the most recent occurrence, I found a parking garage and left the car for around an hour and did not experience the issue for the rest of the trip. It appears that there was a recall for a similar issues with the Jetta models made in the same year (2019). Volkswagen Recall: 28H7-Ignition Switch / NHTSA campaign number: 23V604

Jun 5, 2025

The contact owns a 2019 Volkswagen Tiguan. The contact stated that while his daughter was driving in extremely hot weather, the fault code message stating that the ignition was switched off, check the starter system, and to please pull over to the side of the road was displayed, while emitting a beeping sound to alarm the driver. The electrical systems, excluding the engine, became disabled. The contact stated that the headlights, taillights, instrument panel, and several other electrical functions were inoperable. The driver coasted to the side of the road and waited until the engine had cooled off before continuing to drive. The failure occurred consistently, in approximately 2 to 3 minutes, causing the driver to repeat the actions for the vehicle to operate as needed. The vehicle was taken to the dealer who was unable to determine the cause of the failure. The code starter fault error message was displayed; however, the dealer did not believe the failure was related to NHTSA Campaign Number: 23V60400 (Electrical System); however, the VIN was not included in the recall. The contact stated that the Part Number: 521905865; for the ignition switch, was the same and believed that the failure was related to the recall. The dealer was unable to duplicate the failure because the temperature was not 90 degrees or higher. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 74,103.

Mileage: 74,103

Jun 2, 2025

My vehicle will have a slow start when I start the car and also a delay when it is at a stoplight. I took it in for service twice and they told me it was because I had an after market battery. However - yesterday my car completely went dead at a stop light and I had to turn the engine off and in. It often lags or stops at a light. According to Reddit it seems it’s a crank start issue.

May 12, 2025

Volkswagen Recall: 28H7-Ignition Switch. In vehicles equipped with a conventional ignition switch, the polyfuse can fail, particularly when the vehicle is operated in high temperature environments. If the polyfuse fails, it can result in the engine stalling while driving and failure of the vehicle's electrical system, increasing the risk of a crash. When sitting in the sun, this has happened 5 or so times. Yesterday it was only 77 degrees outside and it happened. The electrical shuts off completely. No brake lights, no blinkers, no odometer reading, nothing. The windows worked once. And several times, the car will still drive; however it is terrifying driving in these conditions. After letting it sit in the shade overnight, the car wont start the first time and then usually starts the second attempt. I have had the car shut off one time after the electrical stopped working, my car shut off as well. This is the exact thing that is happening to my 2019 Volkswagen Tiguan; however, when I call the dealership, they say that this recall does not apply to my VIN #.

Jan 27, 2025

VW CUSTOMER # 06426725. REAR HATCHBACK OPENED TWO (2) TIMES ALL BY ITSELF WHILE PARKED IN MY GARAGE OVERNIGHT. THE HATCH DOOR COULD NOT OPEN ALL THE WAY UP BECAUSE IT CAME IN CONTACT WITH MY GARAGE DOOR. SINCE I WAS NOT READILY ABLE TO SEE THE HATCH WAS OPEN, IT WAS OPEN ENOUGH TO COME IN CONTACT WITH MY GARAGE DOOR WHEN I OPENED THE GARAGE DOOR FROM THE GARAGE DOOR BUTTON AT THE FRONT OF THE TIGUAN. NOW MY GARAGE DOOR IS DAMAGED AND MY VW TIGUAN REAR HATCH DOOR IS BENT BUT STILL OPERATIONAL. VW CUSTOMER SERVICE REGION HAS OFFERED NO HELP OR ASSISTANCE TO ALLOW THE VW DEALER TO FURTHER INVESTIGATE THE PROBLEM. I AM APPALLED THE THE NATSHA HAS NOT INVESTIGATED THIS FURTHER AS I KNOW IT HAS BEEN HAPPENING WITH OTHER VW TIGUANS. IF CHILDREN SIT AT THE REAR HATCH WHILE DRIVING, THEN THE CHILD MAY FALL OUT OF THE VEHICLE AND END UP AS A FATALITY. IF A LARGE BAG OF DOG FOOD FALLS OUT THEN IT COULD CAUSE A FATALITY FOR THE VEHICLES BEHIND THE VW TIGUAN. THE FRONT WARNING/BRAKE ASSIST ENGAGES AT LOW SPEEDS WHEN GOING DOWN A SMALL CREST DOWNWARD TO EXIT A PLACE OF BUSINESS ONTO A STREET. AGAIN VW DEALER LOOKED BUT COULD NOT REPLICATE. THIS UNWANTED STOP CAN RESULT IN A FATALITY IF THE DRIVER IS REQUIRED TO MERGE QUICKLY ONTO A MAJOR ROAD.

Aug 23, 2024

A month ago I started my vehicle and 1/2 a mile into driving, all my electronics turned off with no warning(radio, instrument cluster, A/C, gauges, turn signals, headlights). The only electrical component working was the power windows. I couldn't see my speed, any warning lights or my turn signals. I immediately pulled over as I couldn't even tell if my car was still drivable. I Turned off the car (just the engine at this point) and tried to start it again with no response when I turned the key. When it finally turned back on, all the electronics turned on and immediately turned off again. The display on the instrument cluster briefly said "check starter system". Since then it will happen any time it is hot out. Heat is definitely what is triggering the symptoms. This same issue has been seen in the VW 2019 Jetta. This is a huge safety issue.

Jul 25, 2024

I was driving on a hot day and all of the instrument panel, air conditioning, all controllers, like signaling, windshield wipers, radio and all electronic gear turned off. Without the equipment and tools available, I could not change lanes or come to a stop safely. It would be difficult for me to say if other systems were affected. I was luckily not going very fast at the time and was able to navigate to the shoulder and stop my car without incident but it was a very stressful situation that I had never experienced in a vehicle before that time. Yes, my vehicle is available for inspection. This happened for the first time today so I have not tried to reproduce the issue. However, many others have complained about it on forums. Here is one of many examples: [XXX] A car's electronic systems should not completely turn off because of changes in the weather. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jul 12, 2024

It’s happened twice in extreme heat; the first time I was driving not even 3 minutes after starting the car. All of a sudden there was a screen on the dash that popped up and said “ignition off, please stop the car safely”. The car was still able to drive but nothing else was working- gas gauge, speedometer, a/c, radio, etc. The second time happened when I had just started the car. Let it run for about 2-5 minutes and then the dash said “check starter system”. Is still fully capable of reversing, driving but just nothing else electrical working.

Jul 8, 2024

My car dash and all electrical components are shutting off WHILE I’m driving! All needles go to 0, radio shuts off, AC/HEATER, turn signals, brake lights, headlights, ect. The engine seems to run for a moment and then shuts off. Once the car is pulled over to the side of the road (if I make it!) and turn the car completely off and try to start it again, it won’t turn on immediately. I’ve had to sit for 5 -10 minutes on the side of the freeway multiple times on my way home from work as the car would continue to shut down on me. It’s absolutely terrifying. Luckily I wasn’t driving at night and was visible in the daylight and LUCKILY I didn’t have my children in the car with me when this has happened.

Jun 16, 2024

While driving the car a message appears " check starter system" and the car stops. This happened after about a quarter mile away of driving after starting the car. This has happened twice on really hot days. The first time it happened the car started back up normally, the second time (today) it did the same shut off three times before I had it towed. I am going to call the Volkswagen dealership tomorrow morning about this. I read online that the 2019 Jetta was recalled for what sounds like the same exact issue.

Jun 11, 2024

VW has only issued an ignition failure recall for 2019 - 2021 Jetta's. I just purchased a 2019 VW Tiguan and because the recall does not extend to this model the repair to replace the ignition switch due to a failure that is identical to the Jetta is being refused. It is absolutely a safety risk and needs to be extended to include other car models of the same year. I was on my way to a mechanic when I lost all power to the car, the dash lights went out, and the check starter system error message popped up. It was 89 degrees here with overcast and was actually a lower temperature day when two days prior it was 100. CarMax specifically is only willing to replace the starter/alternator because there is no recall notice for the Tiguan. I am trying to get them to fully repair the car to a safer standard, but there is no guarantee without an actual recall for this model.

Feb 21, 2024

The system says ignition switched off. Please check the starter system. Then, all electrical system is turned off. It seems the same problem with 2019 VW jetta

Jan 16, 2024

The car automatically and inadvertently engages the parking brake while driving, as in approaching an intersection or in heavy traffic on highway. This obviously puts occupants and others at significant risk, as the driver cannot accelerate to avoid a potential collision, the car could be hit from behind, or the car could fishtail if the roads are snowy. It is wintertime and our roads are snowy, so we drive the car as little as possible. This first occurrence was more than one year ago. This initial warning in the car display is "Driver Door Contact Switch" error, particularly during cold weather, which precedes a cascade of other electronic alerts and activities described elsewhere, such as errors messages and sounds, and automatic engagement of the parking brake while driving. Some VW models have a recall for this exact problem, indicating that airbag deployment may also be affected: [XXX] This technical tip for many additional VW models indicates that the proper service procedure (error U019900) is to replace the door wiring harness: [XXX] The recall should be widened to include the models affected as indicated in this Technical Tip!! Our local VW dealer (which sold and services the car) claimed not to know anything about this common problem. At our first appt, they replaced the car battery. Prior to our second appointment (each requires ~4 weeks lead time), they said that they would not replace the wiring harness unless the error code occurred while the car was in their possession, despite multiple OBD error codes as cited in the technical tip above. The dealer ultimately agreed to replace the part only after (1) I sent a copy of the class action lawsuit; (2) I sent a copy of the relevant VW Technical Tip; AND (3) I said that I would pay for the repair (despite being covered under warranty). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Dec 13, 2023

Take blind spot indicator is not working.Not warning of another car in our blind spot posses a safety risk to us and other drivers on the road with us.The dealer, Garvey Volkswagon Queensbury NY 12804, confirmed our complaint. Our car has not been inspected by anyone other than the dealer. The problem first appeared in April 2023 without any warning. I contacted Volkswagon of America and they said they would not pay for the repair. I have a statement from the dealer and Volkswagen of America.

Oct 31, 2023

The read window defroster was not working well. A few days ago, when I turned on the defroster and drove for about 10 minutes, all of a sudden, the rear window made an explosion sound, and windows cracked like a spiderweb. I stopped the car and got out the car and shut the door, the cracked window shattered in pieces. It seems like the heating element overheated as the crack propagated from where the electicla wired were attached.

Aug 11, 2023

Started receiving error message “ 12v Battery Almost Drained, charge while driving” took it to a shop, they told me they battery was dead and replaced it with a new one. Checked the systems said everything else was working fine. Less than a year later the car is doing the same thing again. Car will not start and has to be jumped off.

Jul 7, 2023

While driving an alert comes on that states check engine system. As soon as this happens all power in the car turns off. Engine is still running but you no longer have any turning signals, brake lights, headlights, air conditioning, etc. It happens randomly and has almost cause me to be rear ended due to car behind me not knowing I was slowing down or stopping. This happens when I am not close to a dealership so they have not been able to witness this.

May 29, 2023

Several times now, at outside temp above 90F, drive short distance and all electrical shuts.

May 1, 2023

I put my groceries in the passenger side of my car and walked around to my driver's door. I touched the button on the door handle to unlock the door and it didn't work. I tried the key fob and it also did not work. I tried another key fob and it still did not work. I had to end up calling the dealership and they told me how to take off the door handle cover to use the manual key, which was difficult to pry off, and also scratched the car. This seems like it could be a safety issue. This could have easily been a mother putting her child in a car seat and walking around to get in the vehicle.

Jan 23, 2023

Error code: "Driver door contact switch". When this comes on randomly I can't unlock or lock my doors. I have had to climb out of my car through the passenger side door after parking because the driver's side won't unlock. Fault: "Auto parking break" When this comes on I can't turn on or off the parking brake. Sometimes when I'm driving and there is a bump or a change in surface level the parking break comes on. My car stops all of a sudden and cars behind me swerve not to hit me. I have noticed that the issues can go as fast as they come on. They only really happen in cold weather. Last year (2022) was the first year that things happened. I took my car in to see what Volkswagen could do. They said that because the error codes weren't running then they couldn't diagnose the issue. They also said that they have never heard of this before. However, when the error codes are on it's unsafe to drive the car. I have read that other Volkswagens have this issue. The link below is one example. https://knightlawgroup.com/volkswagen-tiguan-wiring-harness-automatic-braking-problems/

Nov 13, 2022

While driving at night the cars IP displayed a warning "ignition system shutdown please check your start system", the Instrument panel and information display then went dark with no symbiology speed, revs or turn signals. The head lights and tail lights shut off and cabin fan and side windows stopped working. The engine continued to run so I was able to safely exit the highway but was a stressful and dangerous moment. When the vehicle was taken for repair VW service says issue was caused by a malfunctioning battery which was replaced at my cost with an OEM part. this has not fixed the issue though and I am attempting to get a new appointment for service.

Oct 27, 2022

The contact owns a 2019 Volkswagen Tiguan. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The battery was jump started and the vehicle restarted. The vehicle was taken to the dealer where it was diagnosed that the battery needed to be replaced. The vehicle was then taken to two independent mechanics who tested the battery and determined that the battery did not need to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

Mileage: 40,000

Sep 22, 2022 Crash

From a stop at an intersection, the initial depressing of the accelerator produced no throttle response and then suddenly the car lurched forward. This resulted in rear ending the care in front at the intersection. The collision avoidance did not stop the car before contacting the car in front. Even after the accident the car continued to respond in the same way until it was placed on the two truck.

Aug 11, 2022

At a random time with nothing in the way the rear and front collision auto braking will engage. The last time this happen the vehicle was halfway into the street when it came to a sudden stop. Both forward and backward. I have a video of this happening. The local dealership says this a normal.

Aug 11, 2022

Blind spot indicator went out dealer replaced under warranty (passenger side) warranty expired a few thousand miles later and now the driver side is faulty. Vehicle has a rough idle and oil leaks. Dealer will not diagnose problem and now that car is out of warranty they wont do anything unless paid for. Car has rough idle and miscellaneous oil leaks occasionally almost stalling. Independent shop ran a diagnostic and shows one cylinder misfiring and want to inspect pcv as most the time these fail on VW

Mar 21, 2022

The contact owns a 2019 Volkswagen Tiguan. The contact stated that while his wife was driving approximately 55 MPH, the vehicle lost motive power and stalled with several unknown warning lights illuminated. Since the initial failure, the failure occurred intermittently and the vehicle would restart soon after failure. The contact had taken the vehicle to a dealer however, the mechanic was unable to diagnose or duplicate the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 4,000.

Mileage: 4,000

Feb 21, 2022

1. Seat belt in middle row. Seat belt will not retract. 2.electric system. Driver door contact switch, car still running, electric brake, drive window will not roll up, passenger window on left side will not roll up, driver door will not unlock.

Oct 12, 2021

Automatic start/stop feature malfunctioned while vehicle was at a complete stop in a left hand turn lane at the front of an intersection. Caused major traffic jam because vehicle would not restart. No warning signals were given prior to failure, car engine simply turned completely off and dashboard message then read to "manually restart engine". Attempted to do so but it did not work. After that, I randomly started turning the car off and on, switching from park to drive in whatever order to try to get the engine to restart since manually restarting the "normal" way did not seem to work. While the car was not restarting, the yellow engine light did appear, I am not sure exactly when. No one's safety was at risk in this particular instance, however it could have been depending on when this problem occurs. It has happened twice prior to this incident but both times occurred in a parking lot, not in open traffic. Eventually, after about 5 minutes the car did restart and I was able to resume driving. The vehicle has not yet been inspected by anyone for this particular issue and therefore not reproduced or confirmed by a dealer or independent service center.

Aug 23, 2021

We bought a new 2019 tiguan for my 16 year old daughter. At just over 5 thousand miles, she was driving the car home from school when all the electric power was lost. The engine kept running, but she lost all the lights, headlights, break lights, radio, ac, speedometer, etc. Basically everything stopped working except the engine. Obviously this was a safety concern for me because she's 16 and didn't have headlight, or break lights, or a speedometer, just to name a few. Volkswagen dealership in mckinney, TX, began diagnosing the issue. They changed the battery and said the car was fixed. Unfortunately, as my now 17 year old daughter was driving, the car all the sudden lost all power again. The danger is that the car starts and performs perfectly at first, but will shutdown everything but the engine while she's driving! So this is the 2nd time this has happened. The car went back to the dealership and they a "software update", and claimed that corrected the problem eventhough I suspect they dint truly believe they fixed it. So my daughter starts her car and drives down the road with no problems, until, for the individual time, she loses power while driving over 50 mph. So the car is at the dealership for a 3rd time. The car has just over 5 thousand miles on it. Volkswagen keeps claiming they've corrected the problem, and keeps returning an unsafe vehicle to my daughter.

Apr 8, 2021

TL* THE CONTACT OWNS A 2019 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD BLOW HOT AIR. THE CONTACT HAD TAKEN THE VEHICLE TO HARPER VOLKSWAGEN (9901 KINGSTON PIKE, KNOXVILLE, TN 37922) WHERE THE TECHNICIAN INSPECTED THE A/C UNIT AND FOUND NO FAULT WITH THE SYSTEM. AS THE FAILURE CONTINUED, THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHERE SHE WAS INSTRUCTED TO PURCHASE A THERMOMETER AND KEEP TRACK OF THE TEMPERATURE READINGS INSIDE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHERE SHE WAS INFORMED THAT THEY STOOD BEHIND THE DIAGNOSTIC OF THE MECHANIC AND OFFERED NO FURTHER ASSISTANCE. THE CONTACT ALSO SENT AN EMAIL TO THE MANUFACTURER DOCUMENTING THAT THE TEMPERATURE READING INSIDE THE VEHICLE WAS ABOVE NORMAL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,742.*DT*DT*DT THE CONSUMER STATED THE VEHICLE WAS TAKEN TO A LOCAL FIRE DEPARTMENT WHERE IT WAS DETERMINED THE AIR FROM THE VENT REACHED 180 DEGREES.

Mileage: 2,742

Jan 21, 2021

SUNROOF LEAKED WHILE CLOSED FILLING THE CAR WITH GALLONS OF WATER, CREATING WATER DAMAGE AND RISK OF ELECTRICAL FAILURES. THE VEHICLE WAS PARKED IN A DRIVEWAY. THERE IS AN EXISTING CLASS ACTION LAWSUIT REGARDING THIS PROBLEM, HOWEVER THE OWNERS WERE NOT MADE AWARE, AND THE SOONEST DEALERSHIP APPOINTMENT TO REMEDY THE ISSUE WAS 1 WEEK FROM THE CALL, WITH NO SENSE OF URGENCY. THIS IS UNACCEPTABLE FOR A VEHICLE UNDER MFG WARRANTY, WHICH IS NOT SAFE TO DRIVE IN THE MEAN TIME.

Mileage: 32,000

Aug 11, 2020

SINCE MY 2019 VW TIGUAN WAS SERVICED IN EARLY JULY 2020 THE HORN HAS WORKED INTERMITTENTLY. IT WAS FIRST NOTICED WHEN LOCKING THE CAR USING THE REMOTE. THE HORN SOUNDED ONLY SOMETIMES WHEN LOCKING THE CAR BY THE REMOTE. AFTER RECOGNIZING THIS IT WAS NOTICED THAT WHEN DRIVING OR STATIONARY TIME THE HORN WORKED ABOUT HALF THE TIME IT WAS PRESSED. THE DEALER CLAIMED TO HAVE FIXED IT TODAY (8/11/2020) AND THE HORN WORKED WHEN THE CAR WAS LOCKED BY THE REMOTE ON ARRIVING HOME. ON TESTING THE LOCKING AGAIN THE HORN DID NOT WORK AND WE TESTED THE HORN BY PRESSING IT AND THERE WAS ALSO NO SOUND AGAIN. I AM RETURNING TO THE DEALER IN STONE MOUNTAIN, GA AGAIN ON 8/12/2020. THIS IS A SERIOUS SAFETY ISSUE AS ONE CANNOT WARN PEDESTRIANS OR OTHER VEHICLES IN AN EMERGENCY SITUATION.

Jun 17, 2020 Fire

I WAS BEGINNING TO MERGE SOUTH ON I75 BUT PULLED OVER ON THE SHOULDER BEFORE MY SPEED REACHED APPROX 50 MPH AND I WAS LESS THAN .2 MILES ON THE RAMP. I IMMEDIATELY PULLED OVER WHEN I COULD SMELL AND SAW SMOKE COMING OUT OF THE VENTS ON THE DASH. UPON EXITING THE CAR I SAW FLAMES UNDER THE HOOD. WHILE I WAS GETTING MY CHILDREN OUT OF THE CAR, A FEW MEN HAD STOPPED TO HELP WITH FIRE EXTINGUISHERS, BUT THEY WERE UNSUCCESSFUL. THE FIRE CHIEF THOUGHT THAT THE CAUSE MAY HAVE BEEN AN ELECTRICAL SHORT OR SOME SOFT OF MANUFACTURING DEFECT. I AM NOT CERTAIN WHAT CAUSED THE FIRE UNDER THE HOOD, BUT DO KNOW THAT I HAD NOT HAD ANY ISSUES WITH THE CAR UNTIL JUNE 4TH. IT WAS A 2019 ;EASE THAT I HAVE BEEN LEASING LESS THAN A YEAR. THE CAR WAS BRAND NEW WHEN I ROLLED IT OFF THE LOT. IT WAS IN THE DEALERSHIP ON 1/31 FOR SCHEDULED MAINTENANCE. *TR

Mileage: 11,000

Feb 4, 2020

VEHICLE HAS BEEN IN SERVICE 5 TIMES SINCE PURCHASED. CAR STALLS AND DOES NOT RESTART.

Mileage: 10,467

Aug 7, 2019

CARNET IN-CAR SYSTEM DOESN'T WORK. BROUGHT HOME THE NEW 2019 TIGUAN WITH ONLY 5 MILES ON IT AND WHEN I PUSHED THE CARNET BUTTONS....NOTHING. CONTACTED THE DEALER AND THE SERVICE DEPARTMENT TOOK TWO DAYS TO TRY TO FIX IT. I WAS TOLD THERE WAS NO FIX. IT'S A SOFTWARE PROBLEM AND VW MUST COME UP WITH A FIX. OVER 2 MONTHS LATER, STILL FIX. THIS IS A SAFETY ISSUE AND VERY FRUSTRATED WITH VW.

Mileage: 5

Jul 15, 2019

VEHICLE FREQUENTLY SHAKES/SHUDDERS VIOLENTLY UNDER LIGHT/NORMAL ACCELERATION IN STOP-AND-GO TRAFFIC, CREATING A SAFETY HAZARD AND EXTREMELY UNCOMFORTABLE DRIVING SITUATION. I PURCHASED IT A FEW WEEKS AGO AND HAVE APPROXIMATELY 1300 MILES ON IT - THIS HAS BEEN HAPPENING SINCE I TOOK DELIVERY. UNDER LOAD, SHORTLY AFTER THE TRANSMISSION SHIFTS AND AS THE VEHICLE REACHES APPROXIMATELY 9-11 MPH AT 2000RPM, THE ENTIRE VEHICLE SHUDDERS AS IF THE ENGINE IS BEING LUGGED OR IS MISFIRING. THIS REALLY ONLY OCCURS AFTER THE VEHICLE HAS HAD SUFFICIENT TIME TO WARM UP AND HAS BEEN DRIVEN FOR SOME TIME IN RUSH-HOUR TRAFFIC. IT IS MORE PRONOUNCED WITH THE ADAPTIVE CRUISE CONTROL TURNED ON. THE SHAKING/SHUDDERING HAS MADE ME EXTREMELY DIZZY AND NAUSEOUS TO THE POINT WHERE I HAVE ALREADY BECOME PHYSICALLY SICK TO MY STOMACH ONCE. I HAD TO CUT OFF 3 LANES OF TRAFFIC TO REACH THE SHOULDER SO I COULD AVOID GETTING SICK IN THE CAR - THIS WAS ON 7/8/2019, A WEEK AGO TODAY. SEVERAL PASSENGERS WILL NO LONGER RIDE IN THE CAR WITH ME. I HAVE RETURNED THE VEHICLE TO THE SELLING DEALER TWICE OVER THIS ISSUE AND ALTHOUGH THEIR EFFORTS TO DIAGNOSE IT WERE MADE IN GOOD FAITH, THEY HAVE BEEN UNABLE TO REPRODUCE IT. I HAVE SEVERAL VIDEOS OF THIS ISSUE THAT I ATTEMPTED TO SHARE WITH THE DEALERSHIP UPON DROPPING IT OFF THE SECOND TIME, WHICH THE SERVICE TECHNICIAN TOLD ME HE DID NOT VIEW AFTER I PICKED THE CAR UP. I ALSO RECENTLY DISCOVERED THAT MY EMERGENCY COMMUNICATION/AIRBAG DEPLOYMENT NOTIFICATION SYSTEM (CAR-NET), IS COMPLETELY NON-FUNCTIONAL DUE TO A SOFTWARE BUG AND WILL NOT WORK AT ALL UNTIL VOLKSWAGEN COMES UP WITH AN UPDATE FOR IT (PER THE DEALER). I AM EXTREMELY UNCOMFORTABLE CONTINUING TO DRIVE THE VEHICLE FOR THESE REASONS AND CONTINUE TO FEEL SICK TO MY STOMACH EVERY TIME I USE IT TO COMMUTE TO OR FROM MY JOB, WHICH IS JUST OVER 30 MILES FROM MY HOME.

Mileage: 300

Jul 9, 2019

THE AUTOMATIC BREAKING SENSORS WENT OFF FOR NO REASON. CAR STARTED BREAKING ON IT'S OWN. LUCKILY NO CAR BEHIND ME. CAR WAS IN MOTION ON A 35 MPH PART OF ROUTE 30 IN INDIANA WHEN IT STARTED TO BREAK SUDDENLY. TOOK IT TO THE DEALERSHIP AND THEY COULD NOT REPLICATE IT. I SENT VOLKSWAGEN A MESSAGE AND THEY DIDN'T REPLY.

Mileage: 50

Jul 3, 2019

PURCHASED CAR JUNE 30, CHECK ENGINE LIGHT ILLUMINATED ON WAY HOME FROM DEALER. NEXT DAY CHECK ENGINE LIGHT OFF, BRAKE POWER BOOST FAILURE FLICKER ON SCREEN, AUTO START/STOP NOT FUNCTIONING, RESTART CAR ALL GONE. NEXT TRIP TIRE PRESSURE WARNING, UNABLE TO RESET. HAD TO GO TO AN APPOINTMENT AND WAS HEADING TO DEALER ON THE WAY HOME, CAR WENT BLACK, LOST ACCELERATION, NO RESPONSE FROM THROTTLE WHILE DRIVING 75MPH ON BUSY FREEWAY. HAD TO COAST ACROSS FIVE LANES OF TRAFFIC TO BE SAFE. RESTART CAR, DROVE TO DEALER. TOTAL AMOUNT OF MILES ON CAR 152. PURCHASED SUNDAY EVENING 6:30 PM IN REPAIR AFTER NEAR COLLISION TUESDAY EVENING 5:00 PM.

Mileage: 135

May 30, 2019

FRONT COALITION SENSON AND WARNING LIGHT GOES ON FOR NO REASON WHILE DRIVING AT A LOW SPEED DISABLELING THE SENSON. THIS HAS HAPPENED ABOUT 5 TO 6 TIMES ON VARIOUS DATES WHILE DRIVING IN THE CITY AND I HAVE TO STOP TURN THE CAR OFF AND ON IN ORDER TO RESET THE COMPUTER BY ITSELF. SOMETIMES IT WILL TURN OFF BY ITSELF TOO!. DRIVER SIDE MIRROR LIGHT COALITION SENSON WAS ACTIVATING ALL THE TIME WHILE DRIVING ON THE HIGHWAY WITHOUT ANY CARS AROUND. NEVER NOTICED THIS HAPPENING BEFORE, BECAUSE I LIVE IN QUEENS NY AND I USUALLY DRIVE TO THE CITY AND I HAVE LOTS OF CARS ALL THE TIME SO IT'S CONSTANTLY TURNS ON AND OFF.

Mileage: 1,116

Feb 13, 2019

THE CAR STOPPED ACCELERATING UNEXPECTEDLY IN THE MIDDLE OF THE FREEWAY WHILE I WAS DRIVING ABOUT 60MPH. ALL KINDS OF EMERGENCY LIGHTS CAME UP FOR NO APPARENT REASON, AND THE CAR BLOCKED. THE GEAR WAS LOCKED AND WOULDN'T RESPOND TO RESTARTING THE CAR. THE CAR HAD TO THE TOWED, AND AFTER GETTING IT IN THE TRUCK I REALIZED THAT ONE SIDE OF THE HEADLIGHTS WEREN'T WORKING. THE CAR HAS ONLY 1700 MILES. A SIMILAR BUT LESS SEVERE EVENT HAPPEED THREES DAYS BEFORE. I TOOK IT TO THE DEALER'S SERVICE AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH THE CAR.

Mileage: 1,776