2019 VOLKSWAGEN TIGUAN Forward Collision Avoidance Problems

Driving my vehicle on two occasions the brakes just automatically engaged, an error warning with an exclamation mark flashed briefly then went away. The car did not come to a complete stop but engaged the brake for at least 2 seconds. I was driving approximately 30-40 mph. I took it to the dealership were they indicated that they get about two complaints a month on this issue. They stated they believe the car falsely recognized someone in front of me and engaged the brakes. The dealership was unable to recreate the issue and said they found no signs of the warning that came on the screen in the logs. I was able to provide the exact times that the issue occurred so Im concerned there was no log of it. If I was on the express way and the brakes engaged it would have caused a serious accident. The fact that there is no way to trace the issue is concerning to me, as well as the serious safety implications that cannot apparently be reproduced or an error that was not logging but still notifying me that it occurred. This issue occurred multiple times several months apart

I dont know what fail in the car.brakes system sensors i really dont know.but i was leaving the dentals office about to take main road when all the sudden my car just fully stopped all four weels where some how braked and the car turned off by itself i was stuck in the middle of the road and cars barely missed me. I honestly was in a very dangerous situation.i have a video of how the car braked by itself the engine turned off on its own..please help us check this immediatly in my opinion it is super dangerous..it has happened to me once but thays enough. There was no warning lights on the dash..thats all i can remember..thank yku

VW CUSTOMER # 06426725. REAR HATCHBACK OPENED TWO (2) TIMES ALL BY ITSELF WHILE PARKED IN MY GARAGE OVERNIGHT. THE HATCH DOOR COULD NOT OPEN ALL THE WAY UP BECAUSE IT CAME IN CONTACT WITH MY GARAGE DOOR. SINCE I WAS NOT READILY ABLE TO SEE THE HATCH WAS OPEN, IT WAS OPEN ENOUGH TO COME IN CONTACT WITH MY GARAGE DOOR WHEN I OPENED THE GARAGE DOOR FROM THE GARAGE DOOR BUTTON AT THE FRONT OF THE TIGUAN. NOW MY GARAGE DOOR IS DAMAGED AND MY VW TIGUAN REAR HATCH DOOR IS BENT BUT STILL OPERATIONAL. VW CUSTOMER SERVICE REGION HAS OFFERED NO HELP OR ASSISTANCE TO ALLOW THE VW DEALER TO FURTHER INVESTIGATE THE PROBLEM. I AM APPALLED THE THE NATSHA HAS NOT INVESTIGATED THIS FURTHER AS I KNOW IT HAS BEEN HAPPENING WITH OTHER VW TIGUANS. IF CHILDREN SIT AT THE REAR HATCH WHILE DRIVING, THEN THE CHILD MAY FALL OUT OF THE VEHICLE AND END UP AS A FATALITY. IF A LARGE BAG OF DOG FOOD FALLS OUT THEN IT COULD CAUSE A FATALITY FOR THE VEHICLES BEHIND THE VW TIGUAN. THE FRONT WARNING/BRAKE ASSIST ENGAGES AT LOW SPEEDS WHEN GOING DOWN A SMALL CREST DOWNWARD TO EXIT A PLACE OF BUSINESS ONTO A STREET. AGAIN VW DEALER LOOKED BUT COULD NOT REPLICATE. THIS UNWANTED STOP CAN RESULT IN A FATALITY IF THE DRIVER IS REQUIRED TO MERGE QUICKLY ONTO A MAJOR ROAD.

Around 8 times now if my vehicle senses something in the front it will abruptly brake very hard. There doesn’t have to be anything in the view, simply pulling out of a gas station it will do, and it’s almost caused a collision, as it takes a few seconds to be able to disable, manually. This is extremely dangerous, and is going to eventually hurt someone seriously. It is imperative that something be done concerning this issue before innocent people get hurt as a result of a faulty braking sensor. Please take this complaint seriously as it has on multiple occasions almost caused a collision. Thank you!

Around 8 times now if my vehicle senses something in the front it will abruptly brake very hard. There doesn’t have to be anything in the view, simply pulling out of a gas station it will do, and it’s almost caused a collision, as it takes a few seconds to be able to disable, manually. This is extremely dangerous, and is going to eventually hurt someone seriously. It is imperative that something be done concerning this issue before innocent people get hurt as a result of a faulty braking sensor. Please take this complaint seriously as it has on multiple occasions almost caused a collision. Thank you!

Since 03/2023, I have experienced several false applications of the automatic emergency braking system. One particular incident involved the vehicle going 75mph on the freeway when the braking system has been applied. Other times have been between 20-40mph on city roads. I have reported this to the local dealer, they have the logs of my car doing this however they will not release them to me. Volkswagen has offered a warranty extension on this issue, however that's not a solution. I work in automotive repair, this is a software programming issue. Volkswagen has no fix. This car is going to kill me or someone else. Please review all the other similar complaints with this year, make and model.

Since 03/2023, I have experienced several false applications of the automatic emergency braking system. One particular incident involved the vehicle going 75mph on the freeway when the braking system has been applied. Other times have been between 20-40mph on city roads. I have reported this to the local dealer, they have the logs of my car doing this however they will not release them to me. Volkswagen has offered a warranty extension on this issue, however that's not a solution. I work in automotive repair, this is a software programming issue. Volkswagen has no fix. This car is going to kill me or someone else. Please review all the other similar complaints with this year, make and model.

The automatic emergency braking(AEB) on the vehicle is too sensitive or goes off for no reason. On multiple occasions I the AEB system goes off when exiting parking lots onto busy streets. On one occasion the driver behind me had to suddenly stop to avoid rear ending my car. On a separate occasion the system when off while turning right onto a busy street. The right turn could have been performed safely but the system went off leaving my car in the middle of the road while cars were headed my way which could have cause my car to be t-bones if the drivers were speeding or not paying attention. My wife and kids were in the car with me. The system causes you to to come to a complete stop and unable to disengage the brake for 5-10 seconds. There have been other incidents where luckily the streets were not so busy.

I was driving down a completely clear road, not a single car or turn in sight. When suddenly my cars front collision warning comes on the screen and brakes my car for me. There was no advance warning, just hard braking.

The emergency braking system caused a rear accident . Leaving at fault " unable to control vehicles ", listed by State Farm, resulting in a personal injury claim with no injuries for $475,000.00 all parties including Volkswagen will be sued . The vehicle has caused loss of employment and a lawsuit on top of that I'm still paying a $586.00 Car note and $686.00 car insurance just for me to drive now . I'm mad asf !!!!

The emergency braking system caused a rear accident . Leaving at fault " unable to control vehicles ", listed by State Farm, resulting in a personal injury claim with no injuries for $475,000.00 all parties including Volkswagen will be sued . The vehicle has caused loss of employment and a lawsuit on top of that I'm still paying a $586.00 Car note and $686.00 car insurance just for me to drive now . I'm mad asf !!!!

Was waiting at an intersection and began to pull out into traffic. The vehicle's wheels drop momentarily into the gutter section of the street (also causing the vehicle body to rock forward/down), but then the parking sensors "detect" the street itself as an object and slam on the brakes. This locks the vehicle's brakes while it is half in the oncoming traffic's lane and is difficult to recover and continue driving. This happens several times a year after owning the vehicle for 3 years and is bound to cause an accident. In the most recent case, there was plenty of space before the next vehicle, but this won't always be true. The vehicle has not been inspected for this specific problem. It appears that the sensors are working "properly" in that they detect and alert of objects reasonably. The issue is with the logic built into the vehicle's computers when deciding when to apply/hold the brakes. The vehicle should be smart enough to recognize when body roll or other factors are causing a false positive and not be so quick override the driver's intentions. There is no warning when the system will misbehave and cause the vehicle to stop abruptly. The same intersection can be traversed hundreds of times and then suddenly it will beep and immediately lock the brakes.

Driving my car on highway at 74 mph with no cars in front of or around me when the car braking system engaged by itself causing my Tiguan to slow from 74 to 50 in seconds. Took car into Vw dealer and had it there for 8 days. Was told there was no code from a scan and no duplication on test drive. Test drive was all of 3 miles.Dealer kept referring to TSB 45-21-01 vw bulletin. Turns out on research VW bulletin of that number is part of lawsuits. Having the brakes engage like that certainly put myself in danger of being hit/rear ended. Told by dealer "vehicle is operating normally when compared to another vehicle same model." Lastly was told by dealer if I was that concerned about it happening again why don't I trade it in for a new car. Some fix that is.

Driving my car on highway at 74 mph with no cars in front of or around me when the car braking system engaged by itself causing my Tiguan to slow from 74 to 50 in seconds. Took car into Vw dealer and had it there for 8 days. Was told there was no code from a scan and no duplication on test drive. Test drive was all of 3 miles.Dealer kept referring to TSB 45-21-01 vw bulletin. Turns out on research VW bulletin of that number is part of lawsuits. Having the brakes engage like that certainly put myself in danger of being hit/rear ended. Told by dealer "vehicle is operating normally when compared to another vehicle same model." Lastly was told by dealer if I was that concerned about it happening again why don't I trade it in for a new car. Some fix that is.

I was traveling on the highway at 70 mph with no traffic ahead of me for at least a quarter mile when the car flashed the warning light for being too close to a car and then engaged the brakes dropping my speed from 70 to 50 in 3 seconds. If anyone had been behind me I would have been rear ended at highway speed.

I was traveling on the highway at 70 mph with no traffic ahead of me for at least a quarter mile when the car flashed the warning light for being too close to a car and then engaged the brakes dropping my speed from 70 to 50 in 3 seconds. If anyone had been behind me I would have been rear ended at highway speed.

8/2/23 3:15 p.m. While starting to accellerate from a 4 way stop, the vehicle suddenly displayed a large red icon on the dash and slammed on the brakes bringing the vehicle to a complete stop. It was quite a violent stop and had there been passengers in the vehicle, they could have been hurt. Also, had there been another vehicle behind me, I could have been rear ended. There was another vehicle approximately 80' in front of me that had just turned from the crossing road and another vehicle going the opposite direction in the intersection at about the same time. The vehicle has not yet been to the dealer for inspection. There was an amber exclamation point on the dash and another icon flashed on the dash occassionally. I did not know what these meant other than there was an issue with something that needed to be addressed soon. I had never seen these lights before. They came on shortly after the vehicle was started to beging this drive approximately 15 minutes before the issue. After the violent braking, all warning lights went out and the rest of the drive continued normally.

8/2/23 3:15 p.m. While starting to accellerate from a 4 way stop, the vehicle suddenly displayed a large red icon on the dash and slammed on the brakes bringing the vehicle to a complete stop. It was quite a violent stop and had there been passengers in the vehicle, they could have been hurt. Also, had there been another vehicle behind me, I could have been rear ended. There was another vehicle approximately 80' in front of me that had just turned from the crossing road and another vehicle going the opposite direction in the intersection at about the same time. The vehicle has not yet been to the dealer for inspection. There was an amber exclamation point on the dash and another icon flashed on the dash occassionally. I did not know what these meant other than there was an issue with something that needed to be addressed soon. I had never seen these lights before. They came on shortly after the vehicle was started to beging this drive approximately 15 minutes before the issue. After the violent braking, all warning lights went out and the rest of the drive continued normally.

When pulling out of a driveway with slight decline automation braking engages without warning and stops the car. Almost was hit by a car since my car stopped in the road while making the turn. Almost rear ended another time while pulling out of a parking lot. Brake engaged without warning but luckily the car behind me stopped before hitting me. There was not another car in front of me either time so no reason to brake. I took the car to the dealer after first incident and they said nothing was wrong with it.

On 3 different occasions, the emergency braking system has automatically activated with no pending accident or obstruction present. The car has been to the dealer for inspection and there is an open work order on it with no solution given.

My Tiguan is doing the same thing as the Atlas. I have been told by the Dealer and the Vw representative that did a physical inspection of my vehicle. That the issues are the same. I was doing 70 mph on the highway all the dash lights went on and then the breaks engage bring my vehicle to a complete stop. This was in March of 2021. Vehicle was taken straight to dealer I was told then what was happening. And was told the issed was resolved. Then in January 2022 the vehicle did the same thing once at a low speed, and again that same morning going 30 mph, were the truck behind us did everything he could to avoid hitting the vehicle as my vehicle came to a complete stop. I was the front car and thankfully the truck behind me was the only other vehicle on the road. I pulled in to a parking lot, I attempted to back up and the vehicle would not go in to reverse. I had to have my vehicle towed to the dealership where has sat since January. They have not been able to repair the unit. As they are waiting for a wire harness for the door. Vw corporate has been notified and is not been helpful at this point.

Driving on clear road with sunny skies when vehicle break system warning light came on and vehicle suddenly and without warning began breaking. The sudden breaking of the vehicle with no reason or cause surprised me and put me in a dangerous position that could have resulted in an accident. Luckily the vehicle behind me was far enough behind where it was able to break without rear ending me. There was no warning that the vehicle had sense something on the road (none which were visible to me) before slamming the breaks. I will be reporting this to the dealer, but it has occurred twice before and I’ve always been told they don’t see any issues on there side, only been told to write down time, road conditions and location where it occurred so they could look into the system next time.

While driving 25mph with no vehicles or other obstructions ahead, the vehicle forward collision warning audibly warned of an imminent crash, displayed a visible indicator on the dashboard screen, and applied strong braking force for about 2 seconds as I had been accelerating slightly. There were vehicles directly behind mine which may have collided with me if I had stopped suddenly. There was no risk of a frontal collision. This occurred as the vehicle was driving on a standard asphalt road and approached a red brick style crosswalk (there were no pedestrians). This has not been reproduced or inspected by law enforcement, a dealer, or others. There was no warning prior to this event.

Front assist goes off for no reason engaging the brakes. Dealership told me to turn it off and fill out reports if it continues to happen. Filled out reports with photos and returned after having my vehicle for over a month they state that the front assist engaging for no reason is normal operation.

DOOR LATCH MALFUNCTIONS REQUIRED MULTIPLE VISITS TO MECHANIC TO DIAGNOSE. LOCKED AND UNLOCKED RANDOMLY. AS IN WOULD LOCK ME OUT OR IN THE VEHICLE REQUIRING I USE AN ALTERNATE DOOR (NOT DRIVER DOOR) TO EXIT MY VEHICLE. EMERGENCY BREAK ASSIST ENGAGES IN GUTTERS AND DRIVEWAYS. ESSENTIALLY ANYTHING THAT ISN'T FLAT TERRAIN MAY RESULT IN THE TIGUAN SLAMMING ON THE BREAKS FOR YOU COMING TO A COMPLETE STOP. EVEN WHEN APPROACHING DIPS, GUTTERS, DRIVEWAYS OR DIFFERENT INCLINES YOU HAVE A VERY LIKELY CHANCE OF THE EMERGENCY SYSTEM ENGAGING BREAKS.

TL* THE CONTACT OWNED A 2019 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, WHEN A VEHICLE IN FRONT SUDDENLY STOPPED CAUSING THE CONTACT TO REAR END THEIR VEHICLE. THE VEHICLE'S FORWARD COLLISION PREVENTION SYSTEM HAD FAILED TO ALERT THE CONTACT THAT THERE WAS A VEHICLE IN FRONT. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED. THE VEHICLE WAS DEEMED TOTALED. THE CONTACT DID RECEIVE ABDOMINAL, CHEST, AND BACK INJURIES. MEDICAL ATTENTION WAS NEEDED. A POLICE REPORT FILED. THE VEHICLE WAS TAKEN TO THE DEALER (HENDRICK VOLKSWAGEN OF CONCORD LOCATED AT 7500 HENDRICK AUTO PLAZA NW, CONCORD, NC 28027; (704) 743-4110) WHO WERE MADE AWARE OF THE FAILURE, HOWEVER, THE MANAGER HAD CONTACTED THEM BACK AS PROMISED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AN OPENED A CASE REGARDING THE FAILURE. THE FAILURE MILEAGE WAS 37,997.*DT*JB

Mileage: 37,997

2019 VOLSKWAGEN TIGUAN. CONSUMER WRITES IN REGARDS TO FRONT ASSIST AND ADAPTIVE CRUISE CONTROL FAILURE. *LD THE CONSUMER STATED THE FRONT ASSIST SYSTEMS MAY FAIL IF THE VEHICLE GOES OUT OF ALIGNMENT AS LITTLE AS 1/1OOTH OF AN INCH. THE REAR OF THE VEHICLE THRUSTS FORWARD. *JS