2022 VOLKSWAGEN TIGUAN Unknown Or Other Problems

38 complaints about Unknown Or Other

38
Complaints
1
Crashes
0
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Unknown Or Other Complaints (38)

Nov 6, 2025

My overhead console has come lose. VW will not fix under extended warranty. It is a known issue and letters weren’t sent out about a fix for my year model but I did not get one.

Oct 6, 2025

My 22 Volkswagen Tiguan could very well be apart of the class action lawsuit that is happening right now with oil consumption issues my vehicle only has 45,000 miles and is consuming 1 quart of oil every 1200 miles started noticing oil loss back in July

Oct 4, 2025

The car will randomly jump, buck, engine accelerate . Even if I brake or put in park when engine on, it still bucks and feels like it wants to accelerate. Also when I want to accelerate and push on gas(like when I stop at stop sign and it’s my turn to go) it will randomly just buck and feels like it wants to stall, in middle of me trying to go into traffic . I’m afraid that if a person walks in front of my car( for example at a light or when I am waiting to turn, breaking, for someone crossing the street in front of my car) the car could bounce jump and hit them even when I break as I said, it jumps even while I break. I also am afraid because when I accelerate into traffic it also sometimes doesn’t accelerate and will pause and bounce….car easily could hit me!! I brought it to vw and they tried to tell me the repair would cost over $3000 I then brought it to another reputable repair shop and they thought it wasn’t related to what vw claimed they would fix. The other repair shop stated it to be computer/electrical issues which causes everything else to malfunction down the line and that they see this in many vw because of the heat here where we live (because vw did not reset computer system before checking electrical code again reason/malfunction. Vw only just went with whatever the computer system said without resetting it. Any ways guess I should also tell you when this happens an exclamation point comes up on dash board with some other initials, which I will send photo of. Iam afraid to drive it is in safe. And sometimes if I turn the car off and back on it’s like nothing is wrong with it!!! And it may not happen again for days !! But always happens eventually. This has been going on for on for about 6 months to 1 yr. Vw always blew me off until my warranty was up and now suddenly it’s an over $3000 issue, suddenly know what the problem is now! My 2nd opinion disagrees with them and told me to bring it to him when it happens but is closed each time it happens😭

Sep 14, 2025

My vehicle has relatively low miles on it, it does not get driven very often. Once I had done the first oil change I had to pay for after the dealer covered maintenance warranty was over for the oil changes was when I started having the problems. Three separate times the low oil light came on the dash and I had to add oil to my engine, about a total of 3 quartz. I told the first dealer that I was having this issue and they didn’t believe what I was saying and didn’t want to check anything. I told them to do an oil consumption test but because I had having such a hard time with them I went to a different dealer to get it look at. Under dealer warranty, they conducted the oil consumption test and after 600 miles I was to bring it back. When they did a volume displacement test, they said there was metal shaving in my oil when they went to drain the oil and they had to change the engine and turbo. My car was around 45,200 miles when it was said to be replaced. Ever since they said they replaced it the engine is very noisy, they didn’t put enough oil in the engine and it doesn’t even look like they replaced the engine at all. None of the hoses has signs that they were removed or replaced, bolts and nuts not removed and the transmission bolts don’t look they have been removed from the engine or got a new seal. This engine is not reliable at all. Also the vehicle certification label that should be in my wheel well and in my owners manual is not there. I can not find it anywhere.

Aug 28, 2025

I have had several incidents where the forward collision activated for no reason. I didn’t keep track of dates because I did t realize I would need to. Then I began having other issues: Incident 1 June 7, 2025: i was driving down the road and lost all power. Car wouldn’t start back up. Got a jumpstart and didn’t have any issues like that after that for two months. Issue 2: July 3, 2025: Infotainment center went completely black. Callled dealership and they told me it wasn’t under warranty. July 11, 2025: backup camera came on in reverse. August 3, 2025: backup camera came on while in reverse. August 15. 2025: backup camera came on in reverse. August 27, 2025: went to start car for in morning and it start, just made strange sounds along with clicking. Put on battery charger for 20 minutes, started it and let run for a few minutes. It was fine after that. August 27, 2025: displayed the welcome to Volkswagen three times today. Backup camera came on. August 28, 2025: sitting in my car without power on and the welcome to Volkswagen displayed on infotainment screen.

Aug 22, 2025

- The sunroof control panel has gradually peeled away from the foam on the roof of the car and is now dangling. It’s distracting and unsafe while driving. This is clearly a defect and safety hazard as it’s fallen while I’m driving and hit me in the head. It’s blocking the rear view mirror from full visibility. - Aside from it hitting me in the head as it’s fallen from the roof, it’s blocking by the rear view mirror entirely and blocking partial view out the windshield. I have had to use one hand to hold it up in place while driving. Multiple different kinds of tape have failed to hold it up and it continues to fall. - There are multiple posts and discussions in the Tiguan owner community that this is a known issue and has happened to many Tiguans. - It was briefly observed by a dealership but I was there for a much larger issue and they said they’d have to replace the entire panel. We did not do a full inspection or price quote at that time. I did reach out to VW corporate with photos and a description of the issue and they refused to help. - There were no warnings as this was not electrical or mechanical. The panel just peeled away from the ceiling and came apart at the seams. According to some research, perhaps heat can cause this defect to happen.

Jul 25, 2025

Excessive Oil Consumption: I purchased this Tiguan 2022 back on [XXX] in Florida and since I purchased it I have issues with this matter. I have reported my Tiguans consuming oil at a rate significantly higher than what's expected between oil changes and I was informed that is normal, yet I still did not get any resolution on this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jul 14, 2025

My VW is leaking so much oil. I have been reading SO much about VW and lots of unhappy people in regards to the bills they have to pay to fix oil leaks, pct valves, upper and lower oil pans. One mechanic told me he'd never own a VW because of this leaking oil issue. Due to the extent of people affected, I was hoping there would be an extended warranty issued for people owning faulty 2018 - 2023 VW's. I was told this would be the next place to make a complaint. My car is only 3 years old! Of course I'm at 65k, just over the 50K warranty. Please consider urging VW to cover the costs associated with a well-known oil leak problem, PLEASE!

Mar 31, 2025

Travel assist not available warning is showing multiple times when driving. I start the car, start driving and no issues. Then randomly the warning issues shows up along with an audible alert. It appears to be an issue with the steering wheel as several online posts indicate VW replaced the steering wheel to resolve the issue, only to have it show up again, several months later.

Mar 16, 2025

The car vibrates excessively when in drive or reverse and the brake is being held. Vibrations stop if car is put in neutral. Car also hesitates when driving. And is a major safety issue when driving. The vibration is also in my opinion a safety concern because it’s causing excessive wear and tear on other parts of the car. The dealership acknowledged that there’s excessive play or wear in the dogbone mount but refused to replace it because I was told that part should be bad because there’s less then 30k miles in the car. But I am still having the same problem with the vehicle and have had it in the dealership service department where they will keep the vehicle for a few days and then tell me they can’t find anything. The most recent visit to the dealership they never even test drove the vehicle and I even had the service rep Sit in the loaner and then sit in my vehicle to feel the difference between the two which is extremely obvious and he refuses to acknowledge it.

Nov 26, 2024

ever since purchasing the car in 2021 I noticed it burns oil very quickly. Every time i would bring my car to my local body show before an oil change was do there was always no oil left. I finally brought the car back to VW and they told me it could be the shop was not using the right stuff which i knew was not true and they charged me for oil change and told me to come back if the problem continued. Sure enough 6 weeks later the oil light came on. I brought it back to VW and they told me the car has an engine oil consumption issue and they could keep the car from a week to 6 months

Oct 29, 2024

My car uses more oil then it should and VW won’t fix it. Lawyer told me to fill out this form

Oct 20, 2024

This incident occurred [XXX] at about [XXX]. My family and I were returning to Utah from an Arizona vacation. We were heading north on [XXX], in between Payson and Benjamin when the sunroof shattered. The sunroof was not open nor had it been open during the entirety of the vacation. My fiancé and I were both watching the road and did not see any debris nor rocks fly up and hit the sunroof. Our only explanation is that it exploded. The vehicle is available for inspection on request. I am thankful that no one was hurt inside the vehicle, but this could have potentially hurt my child who was in the backseat during this. If the fabric that blocks the sunroof had been pulled back, I am 100% positive that all passengers in the car would have been injured by the glass shards. I am going to call the dealership tomorrow when they are open and plan to call the non emergency phone number for the police to file an incident report, if they allow it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Aug 13, 2024

SOS or emergency call feature malfunctioning. Requires deleting car from garage in VW connect app and reconnecting it. Functions well for a few weeks and goes out again. Dealership has been asking customers to replace an OEM part. Customers need to pay for this out of pocket. Multiple cars have this issue.

Jul 31, 2024

Crack spontaneously appeared near VW logo on steering wheel. The crack is growing. Volkswagen dealership said the airbag and steering wheel plate cover need to be replaced but unwilling to cover under warranty. Steering wheel plate cover looks to be swollen and other visible areas show stress marks. Dealership is ordering replacement part to replace next week. Dealership did not say this is a safety concern, but I feel it is needs to be reported to the correct persons. No warning lights have occurred.

Jun 16, 2024

The air conditioning in my Tiguan failed while I was driving from Michigan to Florida through Tennessee. I could hear the system running, but no air was coming out at all.The outside temperature was 94F and I had to drive with no AC with new (year and a half old)Tiguan !!!!!!

Apr 12, 2024

This random, but highly dangerous issue has never been able to be replicated by dealers or myself, but it’s extremely dangerous when it occurs. Occasionally, the car’s speakers will emit a max voltage popping sound that repeats like the sound of a helicopter’s rotors. This sound occurs seemingly at random, and it can happen while the car is moving or not. It’s occurred 6 times since I purchased the car in December 2022. The debilitating sound only stops once the car has been off and all of its systems powered down for about 5 minutes, making it impossible to operate. After some review of forums about this make and model, this is seemingly something that has been reported and never addressed in a recall or anything. Without being able to replicate it, it’s seemingly unable to be addressed by dealers, and I don’t think their knowledge of the car’s audio electronics preclude any sort of troubleshooting. It seems to occur when CarPlay is connected, but it’s created one of the scariest driving experiences and gives me constant fear that it will happen at random and with my young child in the car (which it has before). This needs to be investigated. I have video of three different instances, but the upload feature will not allow for those file types. Would like to follow up, if possible. Thank you.

Mar 21, 2024

The navigation system places my car blocks and miles away from the actual location while driving it. This has caused the navigation to direct me in random directions, which is very dangerous and distracting, especially on the highway. It’s also an issue in relation to the emergency response system, since it places me in inaccurate locations in the event of an accident. I contacted the dealership about it last year and took my car in twice between October and November then three more times in January and February. They replaced the infotainment system, several modules, and the antenna without success. VW corporate and one of their case manager was involved starting in January. I received a call from that case manager last week, and he said after all of the troubleshooting they can not repair the navigation issue. He said their technician estimated a repair might be available in 9-12 months. The case manager told me to call the dealership periodically to see if they have an update, and that I would not be contacted directly. My warranty expires in less than 12 months so I worry this issue will not get repaired in time. I’m also concerned about my safety if I’m in an accident since the GPS would place me in a much different location. I’ve attached a couple of photos but also have videos of the issue that I can share.

Oct 19, 2023

Almost every day since we bought this brand new vehicle we have experienced a significant problem operating the vehicle. I’ll back out of my driveway and then once in the direction to move forward I push on the gas and the car won’t move. It basically jerks you forward a few times. Then maybe. Is fine sometimes it does this repeatedly. No warning lights or anything indicating their is a problem or what caused it. This is a very concerning problem. If I am pulling out to merge on to the Interstate and this happens I’ll most definitely end up with a collision. Took it to the dealership and they can’t recreate the issue so they report no problem with the Tiguan. Oddly if you simply Google this issue you’ll find many other Tiguan owners with the same problem!

Oct 13, 2023

Oil light went on in May, 2023, at approximately 15K miles, then again in August 2023, at approximately 17,500 miles. Both times the oil was down 1 quart. We have been seeing smoke come out of the exhaust, intermittently. VW service department did a oil consumption test which resulted in the car burning just under a quart of oil after 600 miles. They said the car is functioning normally, but if it burned over a 1/2 quart of oil, they would do something, but not sure what they would do. They have not addressed the "smoke coming out of the exhaust" issue.

Sep 4, 2023 Crash

This is a 2022 Volkswagon Tiguan. It is not my vehicle. I was hit on my bicycle by the driver of this vehicle on August 10, 2023. The driver turned left into me while i was proceeding straight. That piece in the photo on the hood impaled me and left me with a 2 larges puncture wounds in my thigh. It appears that there is something wrong with the material used on the hood of this vehicle since it was either my bike or clothing that i was wearing that cause the hood to collapse in this manner.

Aug 19, 2023

Overhead console detached from the roof

Aug 12, 2023

It does not accelerate when putting the gas petal all the way down at all or like a boom forward all of sudden. It's random when it's going to do it.

Jul 10, 2023

As I was placing my infant in his carseat on the rear passenger side, my husband hit the ignition button inside the car to start the A/C and shut the driver door. Since he was not in the driver's seat, the vehicle's engine did not turn on, however power to the radio and dash was on. I shut my son's door and tried to open the front passenger and driver doors - all were locked. My key fob would not unlock any of the doors or the trunk. The VW app would not unlock the doors because it said the ignition was running and it would not allow me to turn off the vehicle from the app. I also tried to remote start the car from my key fob and the app. Meanwhile, my 8 month old was in the car on a 95 degree day without air conditioning. We had to call 911 to pry the doors open. MY SON COULD HAVE DIED if a police officer and tow truck were not already at the same rest stop where we were parked.

Jun 23, 2023

The vehicle continually displays an error stating "travel assist not available" and a loud tone sounds. This occurs up to 7 times in a row, or intermittently, as the vehicle is being driven. There is no detectable pattern for when this comes up - it happens when you first start the car, when you're driving in a parking lot, when you driving on the freeway, anywhere. The sound is so loud that it is startling each time it happens. It has become a safety issue to us because it is highly distracting and alarming. We have taken it to the dealership once for repair. They said they "reset" something, but it is continuing to happen and we cannot turn it off.

May 19, 2023

. The "travel assist not available" alert goes off intermittently while driving for over a year now, sometimes 15-20 times in the span of 10 minutes which also makes a loud noise that cannot be disabled and is causes me to be startled and distracted while driving - nearly resulting in wrecks multiple times. I have taken the car to the dealership many times to resolve this - only for them to tell me they "can't find the issue" and sending me off to drive an unsafe car. Finally on the last visit they discovered the steering column needs replaced but that is backorder and has no estimate for arrival. In addition to this - The entire "infotainment system" will stop working intermittently, sometimes for days at a time, meaning that the backup camera and driving modes cannot be adjusted at all because the screen is black and will not even power on. I have attempted to reset it as instructed with no success as there is not even power to the system. None of the safety features on the car work correctly or are able to be used - the lane/ travel assist features have not functioned properly since around 5,000 miles and everything else has gone downhill from there. I have attempted to resolve these issues with the dealership various times and have not once been presented with a resolution that actually solved the issue.

Apr 15, 2023

When car is out in reverse the backup camera will sometimes not display on the media console. Instead the media console will shut down and restart while the car is in reverse. This is a safety issue as cameras help view the rear of the vehicle. There was no warning lights given before media display shut off. Car was 11months old when issue started. Appears to be worse when it’s cold outside.

Mar 29, 2023

When unlocking the car the speakers will play a constant loud thud sound at max volume. The infotainment system will seize. Additionally, the sound system may play no sound from the speakers at all. The vehicle must be allowed to completely turn off in order to be fixed.

Mar 22, 2023

I purchased this vehicle in June 2022 VW of Orlando North Florida. I had issues with salesperson [XXX] as he caught himself in lies. Anyway, my vehicle has 5,000 miles I keep in excellent condition I was going to detail and add some wheel options when I observed all 4 tires on this vehicle do not match. 3 are scorpions and 1 is Pirelli. Which means unbeknownst to me I’ve been driving this new Tiguan and suv with different tires. I was always aware especially vehicles awd should be fitted with the same tires. This is a violation, a safety hazard. I contacted VW of America, Vw Orlando and others I will take this incident complaint all the way to the President if I have to When I purchased this vehicle I was charged for ventilated front seats which was included in the car cost. A disclaimer read they are not installed even though there are buttons. The took off $200 I’m not a mathematician but a 2,000 option not connected with a $200 credit appears they made 1800 extra off me. I want this investigated, as a former law officer I know this is illegal and a very bad safety issue especially regarding the mismatched tires [XXX]. It appears this dealership is selling cars with dangerous tires what else did they cheat on. Thank you INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Mar 16, 2023

While driving, the speakers suddenly started blaring a persistent noise at full volume. It nearly caused me to run the car off the road. I had to cover my ears while trying to find a place to safely pull the car off the road all while trying to plug my ears. Turning off the radio didn't stop the noise. Turning off the car and opening the door didn't stop the noise either. The noise finally stopped after the car had been sitting turned off for about a minute. My ears were ringing when I got out of the car. All in all, an extremely unsafe situation in the middle of the highway. Searching online later, I came across forum posts of other drivers with the same car experiencing the same issue.

Mar 3, 2023

UNKNOWN component/system. After starting the car and placing it in drive/ pressing down on the accelerator, there seems to be a problem with the car as it feels as if the car is hesitating or lurching forward. The problem will usually only persist for a mile or two before going away. It almost always happens when cold started, but has also occurred when am starting the car again after having driven it for some time. It is dangerous because if I turn into a lane or cross traffic and this incident occurs, it may result in an accident. No, it has not been confirmed by the dealer that I am aware of. I have brought the vehicle in twice to VW and have been told it is a "cruise control" system issue the first time. And the second time told that I should just "let the car warm up" and there were no issues detected. There are absolutely no warning lights or other warning systems that appeared when the problem first started. The problem started about 2 months after I purchased the car and has continued since then.

Feb 15, 2023

When backing up the rear camera is on to see behind, when shifting into drive and headed forward the camera is still in the reverse mode and NOT showing the front of the car but still showing the rear view. Dealership said you have to push the camera button to get the front view after shifting to drive. This is crazy. And when the engine is cold it hesitates when accelerating until the engine warms up.

Feb 3, 2023

Since new (1/12/2022) the vehicle looses power when shifting between 1st and 2nd and/or 2nd and 3rd. This has been to the dealer several times and they always claim they can not duplicate the issue as it tends to be intermediate. I had to go to the dealer, drive the vehicle with the service manager and show him exactly what it does. I did that 3 weeks after the car was left with the dealer, this latest time, which it is currently still at the dealer for over a month now. Now they are telling me that this is how the transmission works and there is nothing they can do. This is dangerous! You don't know when it is going to happen and it doesn't matter if the car is warm or cold. You don't know, when pulling into traffic, if the vehicle is going to accelerate or not. Volkswagen claiming this is a normal function is a complete lie. They can't explain why it only happens randomly, but will just say it's "normal". It's unsafe and they need to do a nationwide recall and provide everyone who has an unsafe vehicle, a vehicle to drive until they are able to provide us with a vehicle that isn't dangerous to drive.

Nov 30, 2022

During stops the start/stop system has failed to re-engage. This has resulted in the driver having to shift the vehicle into park and re-start the engine while in traffic. Obviously being stalled in traffic elevates the risk of being rear-ended

Sep 23, 2022

I’ve had this car for 2 months. It’s brand new. On 4 separate occasions in 2 days, I reached a red light and came to a stop. When the light turned green and I attempted to accelerate, the acceleration was no longer working. There were several vehicles behind me each time this happened and they were stopped waiting for me to move. I had to turn the vehicle off and on again before it would work. Also right before this happened the infotainment system was blacking out.

Sep 13, 2022

I want to make you aware of a situation that I experienced with my daughters new 2022 Tiguan VIN [XXX]. We were driving in very windy conditions with light rain. I lost temporary control of the vehicle. There did not seem to be enough water for hydroplaning although that's what it felt like. This SUV was very difficult to regain control of despite only going 60 mph when the loss of control occurred. I am an experienced driver that spent most of my career in sales. I drive a lot in the worst of conditions and traffic. I could barley keep this vehicle on the road. That night on the news we saw a report of a meteorologist student that was killed due to an accident caused by hydroplaning. Guess what type of vehicle, VW Tiguan. Not feeling it was a safe vehicle for our daughter to continue to drive, we traded it in. We received a recall notice from VW. A broken rear suspension knuckle can cause a loss of stability, increasing the risk of a crash. This could very well be what occurred. Or possibly the auto braking system kicked in without cause. The torch during braking was strong enough to make everyone in the car sore for a few days. Thankfully we did not hit any other vehicles on the road around us. We went back to the VW dealership where we purchased the vehicle from to trade in or sell back the vehicle. We suffered a great financial loss for trading in this new vehicle to Subaru. Well worth it for to protect the safety of our daughter. The issues with the Tiguan's' needs to be looked into closely because on a busy highway at 60mph if my daughter would have been driving the outcome I believe would have been much worse. Very scary! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Jul 26, 2022

The control panel for the sunroof, dome lights etc., suddenly fell down due to a failure of the plastic from the vehicle being parked in the sun. I almost lost control of the vehicle because of the item suddenly falling down and distracting me.

Jan 27, 2022

I was driving to work and my sunroof/moonroof (panoramic) exploded. The only explanation that sounds remotely logical is spontaneous combustion; I don’t know how else to describe it. I was on my way to work, about to get on the interstate and all of a sudden I hear this loud “pow” sound. My immediate though was that I had been shot at. I looked around at my windows, didn’t see anything, I looked up and noticed my sunroof was completely shattered with a crack in the middle where it appeared to be buckling upward. I took pictures from my drivers seat before proceeding; I had glass shards in my hair and all over my arms and back, causing small cuts on me. I was technically fine but the glass could’ve gone in my eyes or larger pieces could have caused major wounds. I called the dealership and was told to drive straight there, So I did. The glass in the middle where it was buckling started to fly off as I was driving. When I got there, they told me they had to obtain authorization before they could touch it. Initially they told me I could wait until the authorization was received. 3 hours later, they said it was going to take longer than expected but I would hear something in 24 hours. They refused to provide me with a loaner or pay for a rental car for me. I called to check the status numerous times and was told “it’s still pending.” I received a call FIVE days later telling me that it was denied and I would have to use my personal auto insurance. I attempted to call Volkswagen of America and they were extremely rude and basically told me whatever the dealer said goes. I filed a claim with my insurance, she knew exactly what happened just by the description of my sunroof immediately after it happened. This is a HUGE safety issue that needs to be addressed.