2004 VOLKSWAGEN TOUAREG Air Bags Problems

27 complaints about Air Bags

27
Complaints
2
Crashes
0
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Air Bags Complaints (27)

Jun 28, 2021

The contact owns a 2004 Volkswagen Touareg. The contact stated while driving approximately 75 mph, the driver’s side curtain air bag deployed inadvertently. Due to the inadvertent air bag deployment, the vehicle failed to restart. The contact had not taken the vehicle to a dealer. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 90,000.

Mileage: 90,000

Mar 10, 2019

HIT A VERY MASSIVE POTHOLE AND IT CAUSED THE AIRBAG FAULTY STATEMENT TO APPEAR ON THE DASHBOARD. IT APPEARS THE AIRBAG ATTEMPTED TO DISCHARGE UPON HITTING A POTHOLE AND DID NOT DISCHARGE AND THUS THE AIRBAG MECHANISM WAS CONSIDERED FAULTY. A POTHOLE/RUMBLE STRIP SHOULD NOT CAUSE A AIRBAG FAULT TO APPEAR AS THIS COULD BE DANGEROUS.

Mileage: 1,180,000

Dec 26, 2017

DRIVE IT SHORT DISTANCE AND IT WON'T START AGAIN FOR HOURS! HAVE TAKEN IT TO VW TO PUT ON BRAKES AND ASKED THEM TO CHECK IT OUT, FOUND NOTHING! THEY HAVE KNOWN ABOUT THIS RECALL SINCE APRIL 2017 SHOWS AIR BAG LIGHT ON ALL THE TIME !

Jun 10, 2016

AIRBAG WARNING LIGHT COMES ON AFTER CHANGING BATTERY. LOCAL MECHANICS CAN'T TURN IT OFF. DEALER WANTS LARGE AMOUNT TO "DIAGNOSE" THE PROBLEM. SEVERAL OTHER OWNERS HAVE THE SAME ISSUE WITH THE SEATBAG WARNING SYSTEM COMING ON RANDOMLY...VERY DANGEROUS...AND VW KNOWS ABOUT THE PROBLEM. HAS BEEN HAPPENING FOR YEARS. THE OTHER ISSUE IS WITH THE ENGINE...THE 2004 TOUAREG ENGINE BLEW AT LESS THAN 50K...DEALER SAID WE MUST HAVE DRIVEN THE CAR WHEN IT WAS HOT. JUST NONSENSE. SEVERAL OTHERS HAVE HAD MAJOR PROBLEMS WITH THE TOUAREGS.. ENGINE PROBLEMS AND THE TRANSMISSIONS/ENGINES SURGE ON SLOWING DOWN OR EVEN SPEEDING UP. TONS OF PROBLEMS WITH THE VEHICLE LINE AND VW AMERICA AND GERMANY WILL NOT DO ANYTHING ABOUT. THE ENGINE BLEW WHEN IT WAS ABOUT 100 DEGREES OUTSIDE.. WE ALWAYS SERVICE OUR VEHICLES REGULARLY.

Mileage: 49,850

Jan 14, 2016

TL* THE CONTACT OWNS A 2004 VOLKSWAGEN TOUAREG. WHILE DRIVING AT 50 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE SEAT AIR BAGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.

Mileage: 57,000

Feb 4, 2015

AIRBAG MODULE DEFECTIVE WITH ONLY 54,496 MILES AND A $1200 COST TO FIX. THIS IS A SAFETY ISSUE! DASH LIGHTING HAS WENT ON AND OFF FOR AIRBAG. A WASHER PUMP DEFECTIVE, POWER TRAIN TRANSMISSION JUMPS AND HAS BEEN AN ONGOING PROBLEM AND KNOWN PROBLEM BY VOLKSWAGEN BUT NOBODY WANTS TO ADMIT THE DEFECT PROBLEM. *TR

Mileage: 54,496

Sep 9, 2014

BOTH RIGHT AND LEFT SIDE FRONT AIRBAG WIRING HARNESSES REQUIRED REPAIR WITHIN 600 MILES OF FIRST INCIDENT TO CORRECT PRIOR REPAIRS TO REPLACE HARNESS CONNECTORS WITH SPLICED WIRE UNDER VOLUNTARY SERVICE PACK "RECALL". BOTH REPAIRS WERE TRIGGERED BY AIRBAG FAULT LIGHT ON DASH. YOU HAD DONE AN INVESTIGATION IN 2006 ON THIS. VW WOULD NOT COVER THE REPAIRS BECAUSE I WAS "OUT OF WARRANTY". IT COST ME $600 TO FIX THE PROBLEM AND I HAVE NO ASSURANCE FROM THE DEALER IT WON'T OCCUR AGAIN OR THAT I WILL NEED NEW HARNESSES OR AIRBAG MODULES. *TR

Mileage: 101,202

Jan 18, 2011

2004 VW TOUREG FAULT WITH AIRBAGS. ELECTRICAL SYSTEM HAS FAILED WHICH HAS RESULTED IN ALL OF THE AIRBAGS TO BE DEACTIVATED. THE WIRING IS ROUTED AROUND THE HORN WHICH HAS RESULTED IN ONE SIDE OF THE HORN TO NOT WORK. UNSAFE AND NEEDS TO BE RECALLED. *TR

Mileage: 40,000

Dec 30, 2010 Crash

I WAS TRAVELING APPROXIMATELY 40 MILES PER HOUR WHEN I REAR ENDED A VEHICLE. MY AIRBAG DEPLOYED, BUT NOT AS MUCH AS I THOUGHT IT WOULD. THE AIRBAG BARELY HIT MY UPPER BODY AND THEN IT SEEMED 3/4 DEFLATED ALMOST IMMEDIATELY. I DON'T THINK THE AIRBAG WAS WORKING PROPERLY BECAUSE I WOULD THINK FROM WHAT I'VE SEEN THAT THE AIRBAG WOULD HAVE BEEN ALOT FULLER AND WOULD HAVE ME PINNED UP AGAINST MY DRIVER SEAT, BUT IT DID NOT. I WAS ABLE TO EXIT MY CAR WITHOUT A STRUGGLE AND DON'T REMEMBER EVEN TOUCHING THE AIRBAG WHEN I EXITED THE VEHICLE. NONE OF THE OTHER AIRBAGS DEPLOYED, ARE THEY SUPPOSED TO WHEN YOU GET INTO AN ACCIDENT. I GUESS I'M LUCKY THAT WHEN I HIT THE VEHICLE IN FRONT OF ME THAT THE IMPACT WAS NOT HARDER, BECAUSE I DON'T BELIEVE THE AIRBAG WOULD HAVE KEPT ME FROM HITTING THE STEERING WHEEL WITH GREAT FORCE OR EVEN SAVING MY LIFE. I PLAN TO CONTACT VOLKSWAGEN DIRECTLY ABOUT MY COMPLAINT AS WELL. *TR

Mileage: 91,000

Jun 4, 2010

2004 VW TOUAREG V-8 MANY PROBLEMS BUT 3 WORTH REPORTING: FOR NO APPARENT REASON PASSENGER DOOR COULD NOT BE OPENED OR UNLATCHED BY USING ANY KNOWN MEANS INCLUDING THE INSIDE DOOR HANDLE OR OUTSIDE DOOR HANDLE, ELECTRIC LOCK ACTUATOR CLICKS AS IF THE DOOR IS UNLOCKED BUT THE DOOR CAN NOT BE OPENED OR UNLATCHED. VEHICLE HAD TO BE BROUGHT TO VW DEALERSHIP AND WORKED ON BY DESTROYING THE DOOR HANDLE TO OPEN THE DOOR AND PERHAPS CUTTING A WHOLE IN THE BODY PANNEL AT THE COST OF 2 HOURS OF DIAGNOSTICS, 8 HOURS OF LABOR TO OPEN DOOR AND PROBABLY 2 OR 3 ADDITIONAL HOURS OF REPLACING DOOR HANDLE IF BODY OF DOOR IS NOT BENT, PLUS PARTS VEHICLE HAS MANY ELECTRICAL GLITCHES INCLUDING BUT NOT LIMITED TO INTERMITTENT MALFUNCTION OF AIR BAG IGNITERS....ONCE AGAIN HAVING THE POTENTIAL TO CAUSE SERIOUS HARM OCCUPANTS GIVEN THE RIGHT CIRCUMSTANCES THIS IS A POTENTIAL DANGEROUS SITUATION AND HAS MADE ME LOSE ALL FAIH IN THIS MANUFACTURER. VEHICLE LUNGES FORWARD WHEN STOPPED AT TRAFIC LIGHTS AND BEGINNING TO PROCCEED ON A GREEN. *TR

Mileage: 95,000

Nov 12, 2009

I HAVE A 2004 VW TOUAREG V8, I HAVE A AIRBAG LIGHT THAT COME ON (AIRBAG FAULT), NOW THE TRAN LIGHT IS COMING ON WHEN I START THE SUV. *TR

Mileage: 104,000

Nov 4, 2009

TL* THE CONTACT OWNS A 2004 VOLKSWAGEN TOUAREG. WHILE OCCUPYING THE VEHICLE, THE SEAT BELT WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THE TECHNICIAN STATED THAT THE PASSENGER AIRBAG NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 88000. UPDATED 11/23/09. *LJ UPDATED 11/24/09.*JB

Mileage: 67,186

Feb 19, 2009

THE AIRBAG ON THIS VEHICLE HAS NEEDED TO BE REPLACED FOUR TIMES IN FIVE YEARS. WE AWAIT THE FOURTH REPLACEMENT. THE MANUFACTURER AND DEALER WHILE RECOMMENDING THE CAR NOT BE DRIVEN UNTIL A REPLACEMENT IS AVAILABLE ARE UNWILLING TO PROVIDE A REPLACEMENT VEHICLE STATING THE RISK OF OPERATING THE VEHICLE NOW RESTS WITH THE OWNER. *TR

May 21, 2008

TL*THE CONTACT OWNS A 2004 VOLKSWAGEN TOUAREG. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS CONSTANTLY ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE DEALER STATED THAT HE WOULD HAVE TO REPLACE THE AIR BAG MODULE AT THE COST OF $3,000. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER IN REFERENCE TO THE CUSTOMER SATISFACTION CAMPAIGN IN 2006 FOR THE AIR BAG WIRING CONNECTOR. THE FAILURE AND CURRENT MILEAGES WERE 37,000.

Mileage: 37,000

Feb 21, 2007

AIR BAG RELATED PROBLEM LIGHT COMES ON BECAUSE A WIRE HARNESS IS CHAFFING AGAINST THE BODY. THEN HAD A ACCIDENT THE AIR BAGS DID NOT DEPLOY? THANKS

Jan 8, 2007 Crash

TL* - WHILE TRAVELING 40 MPH ON A STATE ROAD ANOTHER VEHICLE SLID INTO CONTACT'S VEHICLE, IMPACTING THE VOLKSWAGEN ON THE DRIVER'S SIDE FRONT FENDER TO THE BACK OF THE VEHICLE. VEHICLE SPUN AROUND AND THE PASSENGER'S SIDE STRUCK A GUARD RAIL. NONE OF THE AIRBAGS DEPLOYED DURING THE CRASH. A POLICE REPORT AND PICTURES WERE TAKEN. *AK UPDATED 02/06/07. *JB

Mileage: 64,000

Oct 16, 2006

ON MY 2004 TOURAEG, AFTER TILTING THE FRONT SEATS BACK ALL THE WAY TO THE HORIZONTAL POSITION, THE AIRBAG WARNING LIGHT CAME ON. IT TURNED OUT THAT THE CONNECTORS FOR THE SIDE AIR BAGS GOT DISCONNECTED SINCE THE CABLES ARE TOO SHORT OR ARE NOT MOUNTED RIGHT. I GOT THE CONNECTORS RECONNECTED AND NOW NO LONGER MOVE THE SEATS BACK IN ORDER TO AVOID THIS FROM HAPPENING AGAIN. *NM

Sep 28, 2006

I HAVE A 2004 VW TOUAREG....IT IS A WELL KNOW PROBLEM THOUGHT ALL VW SERVICE SHOPS AS IT WAS SENT OUT IN A TSR? I HAVE OWNED MY VW FOR 2 YRS 8 MONTHS, AND HAVE ALREADY ACQUIRED 78000 MILES, I DRIVE EVERYWHERE...LEAVING ME OUT OF WARRANTY DUE TO MILEAGE.....I HAVE EXPERIENCED THE AIRBAG ISSUE THAT YOU HAVE ALREADY REPORTED TO VW...THE DRIVER SEAT BACK AND FORTH MOTION RUNS OVER THE AIRBAG WIRE HARNESS CAUSING IT TO SPLIT THE WIRES CAUSING A COMPLETE AIRBAG FAULT...IT COST ME 425.00 TO HAVE THIS FIXED....12.00 PARTS THE REST LABOR....EVEN THE VW REPAIR PERSON I DEALT WITH ADMITTED THIS IS A KNOW ISSUE BUT NO RECALL HAS BEEN ISSUED.....WHY? IS IT NOT SAFE TO ASSUME THAT YOUR VEHICLE WAS EQUIPPED WITH AIRBAGS TO SAVE YOUR LIFE? IS IT NOT ABSURD TO HAVE YOUR ENTIRE SYSTEM NOT FUNCTION DUE TO A 12.00 PART THAT WAS IMPROPERLY POSITIONED IN THE FIRST PLACE? PLEASE FOR ALL TOUAREG OWNERS ISSUE A RECALL....EVERYONE KNOWS ITS OUT THERE AFFECTING ALL 2004 TOUAREGS....PLEASE DON'T ALLOW ANYONE TO BE INJURED AND KILLED ...OR WAIT UNTIL IT COSTS THEM A WEEK OR TWO OF PAY TO HAVE IT FIXED....THIS EVENT HAS REALLY UPSET ME AND IF IT CAN SAVE JUST 1 LIFE....ISN'T IT WORTH IT?. *JB

Mileage: 55,000

Jul 22, 2005

2004 VOLKSWAGEN TOUAREG HAS A BURNING ODOR COMING FROM THE VENTS. *MR THE CONSUMER ATTEMPTED TO TURN ON THE A/C WHEN THE BURNING ODOR OCCURRED. THE ODOR WAS SO STRONG THAT THE CONSUMERS DAUGHTER HAD BECOME SICK AND VOMITED IN THE VEHICLE. ALSO, THE AIR BAGS DID NOT WORK. *SC *JB

Jul 8, 2005

DT: VW TOUAREG 2004. THE CONTACT STATES THAT THE AIR BAG SENSOR IS ON; THIS MEANS THE AIR BAGS ARE DISABLED. THE AIR BAGS HAVE BEEN REPAIRED ONCE, BUT IT HAPPENED AGAIN. THE VEHICLE WILL BE TAKEN IN TO A SERVICE DEALER TODAY. ALSO, AT 9,000 MILES ALL FOUR TIRES HAD TO BE REPLACED. THE SERVICE DEALER STATED THAT IT WAS UNUSUAL WEAR FROM THE VEHICLE, AND TO CONTACT THE TIRE MANUFACTURER. *AK *SC

Jun 29, 2005

AIR BAG FAULT WARNING LIGHT IS ON. I HAVE NOT HAD AN ACCIDENT OR BEEN INVOLVED IN ANY KIND OF EVENT THAT WOULD CAUSE THIS. SRS ILL.PCO

Apr 11, 2005

MY 2004 TOUAREG WITH LESS THAN 5000 MILES HAS BEEN IN FOR SERVICING 7 TIMES. THE BRAKES HAVE BEEN WORKED ON AND LOOKED AT THREE TIMES. THEY STILL SQUEAL BUT THE PROBLEM HAS LESSENED. OF MORE CONCERN ARE THE SAFETY ISSUES THAT HAVE AFFECTED ME. I HAVE BEEN LOCKED OUT OF MY VEHICLE TWICE, EACH TIME WITH A DIFFERENT RESOLUTION. UPDATED SOFTWARE WAS THE LATEST FIX. MY AIRBAG FAULT LIGHT IS NOW ON. ANOTHER SOFTWARE RESOLUTION IS ON THE WAY. I HAVE NO CONFIDENCE IN THE QUALITY OR SAFETY OF THIS VEHICLE OR WHEN THE NEXT ISSUE WILL ARISE. VOLKSWAGEN TOLD ME MY CAR WAS NOT PROBLEMATIC AND I HAD "BUYERS REMORSE". I AM IN AWE OF THEIR LACK OF CONCERN ESPECIALLY WHEN I KNOW I AM NOT THE ONLY TOUAREG OWNER OUT THERE WITH PROBLEMS.*AK

Mileage: 2,000

Oct 7, 2004

WHILE DRIVING VEHICLE HESITATED. CONSUMER PRESSED DOWN ON THE ACCELERATOR PEDAL AND VEHICLE MOVED INTERMITTENTLY ON ITS OWN. SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER DROVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC PLACED THE VEHICLE ON A DIAGNOSTIC MACHINE. THE MECHANIC DETERMINED THAT THE SENSOR SHAFT FOR TRANSMISSION AND ENGINE NEEDED TO BE REPLACED. THIS PROBLEM WAS A DESIGN FLAW DEFECT. CONSUMER INFORMED THE MECHANIC THIS PROBLEM WAS NOT ACCEPTABLE AND HAD NOT BEEN RESOLVED. *AK

Jun 21, 2004

WHILE DRIVING SRS AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER PRESSED DOWN ON THE HORN AN IT FAILED. CONSUMER DROVE THE VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. *AK

May 21, 2004

AIR BAG WARNING LIGHT CAME ON AND STAYED ON. VOLKSWAGEN SAYS THEY NEED TO DEVELOP A NEW HARNESS. THEY'VE HAD THE CAR FOR 2 WEEKS NOW WITH NO END IN SIGHT - NO TIMETABLE. THEY DID PROVIDE A RENTAL CAR WORTH HALF WHAT THE TOUAREG COSTS.*AK

Mileage: 4,000

Mar 22, 2004

AIR BAG WARNING LIGHT HAS COME ON 4 TIMES INDICATING A FAILURE IN THE SYSTEM. VW HAS BEEN UNABLE TO CORRECT THIS SAFETY DEFECT DESPITE HAVING THE CAR OVER 6 WEEKS TOTAL. IT IS UNSAFE TO DRIVE AND THEY WILL NOT REPLACE IT OR REFUND PURCHASE PRICE OF A 5 MONTH OLD VEHICLE.*AK

Feb 24, 2004

STEERING WHEEL AIRBAG MODULE (HORN AREA) "POPPED" OUT OF PLACE WHILE THE CAR WAS PARKED. AIRBAG MODULE WAS THEN NO LONGER SEATED PROPERLY. *AK

Mileage: 3,500